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This podcast is all about good news in the auto repair industry! Today, Frank Leutz shares about his shop's commitment to community service, detailing their collaboration with the Foothills Food Bank and Resource Center to provide free auto repairs to families in need once a quarter. He also emphasizes the culture of giving back among his technicians, who are inspired to leverage their skills for the benefit of others. Furthermore, Frank discusses future community initiatives, including an art gallery for local artists and a jazz festival, all aimed at fostering local connections and support.03:59 Small business grows through community and mistakes.08:23 The Car had a safety issue, fixed it, satisfied. Technicians give back with their skill set.10:13 Influencing positive change through youth skill-building.12:44 Create a fulfilling lifestyle by sharing skills.15:59 Frank is a community influencer, inspiring positivity.Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am to noon. On this show, Matt ...
Wenn sich am 11.11. auf dem Kölner Heumarkt bereits die Menschen darüber unterhalten dass Sie nach Bonn ins Adler fahren. Spätestens dann ist doch der Zeitpunkt gekommen wo ich mit dem Inhaber, Niki Klein, ein Gespräch führen sollte! Niki, Du bist ein toller Kerl. Super dass Du den Bonnern und den Leutz aus dem Umland mit deinem Adler so viel Freude bereitest! Auf meine Freibiere und den Platz auf dem Prinzenwagen ;)
Wir lassen uns nicht davon irritieren, dass Bene Hoden oder Haare am Mikro reibt, und reisen zurück in den Julo 2022 zu unserem ungefähr 12. Versuchszyklus - damit hatten wir ein großes Jubiläum zu feiern, denn wir haben das sagenumwobene Jahr vollgemacht, das einem von Expert*innen als erster Versuchszeitraum empfohlen wird. Ohne zu viel zu spoilern: wir sind zwar nicht schwanger, kriegen aber trotzdem ein Baby… Weil wir coole Leutz sind. Wir erfahren außerdem von Benes großer Phobie, Neugeborene auf den Arm zu nehmen. Triggerwort Fontanelle! Und, warum er ungerne bei fremden 16-Jährigen am Hinterteil schnuppert. Im Juli 2022 sind wir außerdem kurz vor unserem USA-Roadtrip und stellen fest: einer der wenigen Vorteile, wenn es noch nicht geklappt hat mit dem schwanger werden. Man kann problemlos große Reisen machen. Einer der wenigen Nachteile: man hört ständig den Satz “Im Urlaub wenn ihr ganz entspannt seid, werdet ihr bestimmt schwanger!” Immerhin tut sich endlich was in Sachen Ursachenforschung und wir hatten den ersten gemeinsamen Termin in einer Kinderwunschklinik! Und um das zu feiern, fliegen wir direkt mit unserer neuen Kinderwunschärztin in den Urlaub. Viel Spaß mit Folge 6 - bewerten, teilen und abonnieren ausdrücklich erlaubt :-) Folgt uns uns auch hier: Ariana Instagram: https://www.instagram.com/ariana_baborie Bene Instagram: https://www.instagram.com/beherzberg Youtube: https://www.youtube.com/ArianaBaborieofficial TikTok: https://www.tiktok.com/@arianababorie Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte: https://linktr.ee/momanddadjokes
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am to noon. On this show, Matt ...
Why are successful shop owners in the automotive industry treated differently from successful entrepreneurs or business owners?In today's special episode, I'm joined by Gilda Dyckman, owner of Cars Muffler & Automotive; Denise Stanley, owner of Quality Automotive; Chris Cozad, President at Alternative Auto Care; and Frank Leutz, Marketing Director at Desert Car Care and host of the Wrench Nation podcast. We gathered this exceptional panel to discuss some of the automotive industry's biggest flaws. We discuss the ridiculous questions shop owners get asked daily, the crucial role of mentorship, and the lack of diversity in the industry. We also analyze how to solve the lack of female presence among technicians, overcome "the grease monkey" stereotype, the cultural and generational factors that influence young people to join the industry, and much more. In This Episode, You Will Learn:About the advantages and disadvantages of being a man in the automotive industry (5:25)How to react to: Can I talk with the person making the decisions here? (12:04)The automotive industry's lack of representation (17:28)How to overcome "the grease monkey" stereotype (27:37)We must stop blaming the industry (37:01)We should keep the doors open, but we must open our hearts (44:58)Connect with today's guests on LinkedIn:Gilda Dyckman Chris CozadDenise Stanley Frank LeutzLet's connect:LinkedInFacebookEmail: mopodcast@autotraining.net Hosted on Acast. See acast.com/privacy for more information.
As founder of Desert car care of Chandler AZ, he's legendary for his service and customer satisfaction. While sharing his passion to educate the public on automotive service issues his insightful and always educational car care tips are a must-watch on his popular YouTube channel. Founder | Desert Car Care https://www.desertcarcare.com/Host Award-Winning WrenchNation Car Talkhttps://www.wrenchnation.tv/podcasts/231-magnus-walker-free-spirit-of-expression-style/ Small Business of The Year Top 10 Ranking Arizona Best Places to Work As Seen On ABC15TV Connect Here https://bit.ly/3PjIRhPMore Info Here https://bit.ly/3Pky8ne Connect with JP Emerson: Website: www.jpemerson.com Twitter: @The_JPEmersonEmail: jp@jpemerson.com For more podcasts on cars check out Ford Mustang The Early Years Podcast at www.TheMustangPodcast.com or at Apple Podcasts or anywhere you get your podcastsFor more information about sponsorship or advertising on The JP Emerson Show or podcast launch services contact Doug Sandler at doug@turnkeypodcast.com or visit www.turnkeypodcast.com
One of the toughest lessons our guest, Frank Leutz, learned from his first experiences as a business owner is to have a clear idea of what kind of business we want to build. He overworked himself to exhaustion, spending over 20 hours every day at a packed garage that looked more like a car dealership than a repair shop. During that time, Frank lost the first five years of his daughter, and on top of it, he wasn't making a substantial amount of money that would, at least, try and justify such a sacrifice. Frank Leutz is an Automotive Expert. He is a Talent at Wrench Nation TV, where he hosts his own podcast. Frank is also the Marketing Director at Desert Car Care of Chandler, Phoenix Chapter President of the Automotive Service Association, an Author, and Speaker. In this episode, we dive into Frank's origins as a musician, including his experiences playing at the Carnegie Hall and his participation in the Operation End Sweep with the US Navy, consisting of removing naval mines from Haiphong harbor and other coastal inland waterways in North Vietnam. Frank shares several golden nuggets from his own experiences as a business owner and his perspective after spending over 25 years in the automotive repair industry. We talk about the importance of planning, guidance, and coaching to run a successful shop, how empowering and liberating it is to learn how to delegate in our business, and how crucial it is to learn how to price our services according to where we want to be in the industry. In This Episode, You Will Learn:How it was growing up in NY and how it helped Frank mold his character and determination (3:47)Frank talks about his first steps and experiences as a musician (5:38)The "M-E" in time is essential. Frank talks about time management (10:19)About Frank's tough first years in business, overworking himself and forgetting to have a life (13:45)How can we design our shop to support our internal customers and provide an excellent service to our clients (25:01)Resources:Wrench Nation podcastDesert Car Care of Chandler websiteAutomotive Service Association websiteConnect with Frank:LinkedInLet's connect:LinkedInFacebookEmail: mopodcast@autotraining.net Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Today's episode welcomes Frank Leutz, an award-winning national car care expert, automotive industry consultant, analyst and enthusiast. Frank is the founder of Desert Car Care, full automotive service shops in Arizona, and is the host of the radio lifestyle car talk show, Wrench Nation, on 88.7 FM The Pulse, local to Phoenix, Arizona. Michael and Frank discuss a variety of topics including the importance of automotive education and skilled labor in society. Check out Michael on Wrench Nation Radio Show For more info, check out Wrench Nation and Frank's Online Automotive Training
Some call it a plunge. Others call it a dip. Molly Leutz and Sally Morgan take a polar dip through the ice on Lake Harriet almost daily during the winter months. The Minneapolis ladies explain why they partake in this ancient Nordic tradition and offer some very practical tips for beginners. After this interview, Jodi tried it… and is now hooked.Follow Sally Morgan online at www.sallystoryteller.com.Follow Molly Leutz on Instagram at @msmollyleutz.
Das die Therapie mit frequenz-spezifischem Mikrostrom im Breiten- und Profisport ihren Einsatz findet ist mittlerweile bekannt. So auch bei DOSB Sport-Physiotherapeut und Osteopath Frank Leutz in Oberzent im Odenwald. In dieser Podcast-Episode zur Luxxamed frequenz-spezifischen Mikrostromtherapie habe ich mit Frank Leutz über seine Erfahrungen zum Einsatz der Therapie mit frequenz-spezifischen Mikroströmen gesprochen. Von basischen Wickeln zur Entgiftung und Ausleitung bis zur Therapie von akuten und chronischen Beschwerden, findet die Mikrostromtherapie ihren Einsatz im Rehaplus-Odenwald. „Hinter Rehaplus und Vitaplus steht ein ganzheitliches Konzept aus Therapie, Rehabilitation, sportlicher Gesundheit und Fitness. Unser optimal aufeinander abgestimmtes Team setzt personenspezifische Schwerpunkte in der Behandlung sowie im Training.“ (rehaplus-odenwald.de) Seit einigen Jahren setzt Frank Leutz mit seinem Team bereits auf die Mikrostromtherapie und das auch innerhalb seines Rehabilitationskonzept zur Therapie von Arthrofibrose: „Eine Arthrofibrose (von griech. arthron „Gelenk“ und lat. fibra „Faser“) ist eine krankhafte Bindegewebsvermehrung aufgrund einer zellbiologischen Fehlregulation. Bei 5-10 Prozent der Patienten bildet sich nach einer Kniegelenksoperation ständig und überschießend neues Narbengewebe, das zu starken Schmerzen führt. […] In jedem Körper erneuern sich ständig Zellen. Bei einer Schädigung im Gewebe, wie zum Beispiel durch Operationen oder Komplikationen in der Heilung geschieht ein übermäßiger Zellabbau, was den Energiefluss in Zellen, Organen und Gewebe negativ beeinflusst. Bei der Gewebetraumatisierung kommt es vor allem zum Zelluntergang mit anschließenden Zellaufbau, bei der Intoxikation hingegen zur Blockierung der Energiegewinnung und Blockierung des transmembranen Transportes. Durch die Mikrostrom-Therapie wird dieser Energiefluss mit Hilfe von Mikroströmen auf sanfte Weise wieder ins Gleichgewicht gebracht.“ (rehaplus-odenwald.de) https://rehaplus-odenwald.de/ Show-Notes und Transkript: https://www.luxxamed.de/2021/02/17/dosb-sport-physiotherapeut-osteopath-frank-leutz/
Thinking of promoting your business with discounts and coupons? Take Frank Leutz's advice from personal experience: don't. In this episode, Leutz and co-host Susie Sockets discuss when discount coupons go completely wrong and how they could negatively impact your business.
Frank Leutz is a 28-year member of the automotive service industry. He is the COO of nationally recognized, award-winning Desert Car Care of Chandler in Arizona, a seven-bay top 1% national gross revenue shop. He served as President of the Phoenix Chapter of the Automotive Service Association and was elected and still serves on, the National ASA Mechanical Operations Committee representing over 5,000 independent garage owners across the country. In 2016 he launched Wrench Nation which features the award-winning Wrench Nation Car Talk Radio Show with Frank as the host, airing weekly on 88.7FM The Pulse. Frank is a car care expert for Phoenix Metro TV networks and serves as an industry expert on various panels and presents at automotive conferences at Ratchet & Wrench, ASA National, and APPEX.
09: Samma Diggah! Was lüpft denn hier wech do! Da war der Canabonid 3000 Grill wohl zu heftig. Aus dem nichts do, tauchen diese komische Vogel auf, Minister der Kleinigkeit und das mit Strafzettel Ulf! Echt sympathische Leutz do, diese Affen! Und dann kommt's ja wa, dann kommt das Duell des Jahrhunderts do! Auge zu Auge! Nase zu PeniZ! KnolleMon mit Großmeister Grasi Spliffie im Duell mit den Banausen, ney do... Ney Do! Da sag ich dir mal wat! Schiss im Job? Bekommen Sie besser Dünnschiss, dann läuft's auch gut! Versoffene Viecher ey... Uppercut! Diggah, einfach Uppercut! Das wars...
09: Samma Diggah! Was lüpft denn hier wech do! Da war der Canabonid 3000 Grill wohl zu heftig. Aus dem nichts do, tauchen diese komische Vogel auf, Minister der Kleinigkeit und das mit Strafzettel Ulf! Echt sympathische Leutz do, diese Affen! Und dann kommt's ja wa, dann kommt das Duell des Jahrhunderts do! Auge zu Auge! Nase zu PeniZ! KnolleMon mit Großmeister Grasi Spliffie im Duell mit den Banausen, ney do... Ney Do! Da sag ich dir mal wat! Schiss im Job? Bekommen Sie besser Dünnschiss, dann läuft's auch gut! Versoffene Viecher ey... Uppercut! Diggah, einfach Uppercut! Das wars...
SPARFÜCHSE SPRECHEN ON TOUR IN HAMBURG Mit etwas Verspätung kommt die neue Folge raus - sorry Leutz, nicht etwa, weil ich im Lotto gewonnen und mich heimlich vom Acker gemacht hätte. Sondern weil ich (ganz unromantisch *gähn*) flach lag. Hey aber apropos flach legen! In dieser Episode geht es um Geld in der Beziehung: Wer bezahlt was? Wie oft gibt es Streit um Moneten? Warum müsste - wenn dann - die Frau in Teilzeit gehen? ...Und was hat ein Schwarzgeldkonto in der Partnerschaft zu suchen? Es wird kontrovers! Setzt euch mit mir, Andrea Peters, in's Wohnzimmer von Constanze und Christian und erfahrt es. Wir sind nicht verwandt, nur verschwägert, daher geht das mit dem Podcast-Dreier klar.
Sales scripts put sellers inside a box and lock them into selling a certain way, but when you throw away your sales script and do more creative, engaging selling, you'll increase your conversion. Ned Leutz runs two teams for ZoomInfo, a business data and technology company that helps salespeople get in touch faster and drive more meetings and more sales. He'll talk today about throwing away the script in your sales efforts to increase your flexibility and your success. Fast answers People are accustomed to getting fast answers without ever having to engage with a person. By the time the prospect makes contact, the salesperson with a script may prove to be less flexible than the Internet. When that's the case, there's really no need for a salesperson. Ned believes that giving a salesperson a script is the "kiss of death" and that scripts don't drive conversion or sales. Salespeople who are limited by scripts will often fail to connect with the prospect's problem. If the goal is to find mutual challenges that you can solve together, the script will be extremely inefficient. Instead of operating from a script, Ned suggests providing a map to sales reps. He believes in setting an agenda with the main goal of finding a point of mutual connection. Solving problems Ned's team starts with the question, "Why did you decide to take my call?" He says that most people don't take a call with a salesperson unless they have a suspicion that the salesperson can solve a need. About 90 percent of the time, the prospect faces a challenge that he needs help with. The other 10 percent might be a case of someone taking your call because you're just a nice person. In those cases, you'll have to work to qualify the prospect before moving forward. The question seeks to discover what caught the prospect's attention and prompted him to accept the phone call. It eliminates half of the guessing. Start with the end Begin from a point of mutual agreement. Either there's a problem that you can solve or there isn't. Once you've set that agenda, you've established an expectation for the conversation. You've earned the right to discover whether or not there's a problem you can solve. You can ask the key questions of your customer to identify the challenge. The alternative is to play a sales version of whack-a-mole in which you're constantly asking, "Is this it?" "Is this it?" You'll bore the client who will much prefer to research on his own since he'll likely perceive that you aren't listening or guiding him. Nobody is taking your B2B sales call without looking at your website first and deciding whether there is something there that catches their attention. You can assume that the prospect has done some research before accepting your call. Cold calling Ned wants sellers to throw away the script in cold calling because there's enough information readily available to sellers that they should have a pretty good story for why they are calling each prospect. When you call a prospect, it's a suspicion rather than a script. you've got a reason for calling. Your customer will have the sense that he isn't just a number on the list. Ned points out that data companies can't fix a broken sales process or a bad product. A data company can give your sellers the information they need at their fingertips to have a 90% story as to why they might be able to help a particular company. Verifiable outcomes Ned asks his managers to focus on verifiable outcomes. They'll know that a rep had a really good discovery call if they understand that the client feels some sort of pain, they understand that the client is in a current state that he'd like to get out of, and he can answer the question, "What would you be able to do tomorrow that you can't do today if you could solve this problem?" One of the worst sales questions we ask is, "If you solved this problem, how much money would you make?" Most people have no idea. Instead, ask, "If you solve this problem, how would you quantify the impact of that on your organization? Who else would be affected?" It's not important that the prospect be able to quantify it immediately. It's important that the prospect understand the impact your solution will make. That thinking will help them decide whether it's worth making an investment. Business case Ned believes that if you can get cooperative collaboration on building a business case, you know that you have a good chance of closing the deal. He points to ineffective activity as the reason many sales teams struggle. Scripts often result in ineffective cold calling, and data can hurt as well. If you spend your day calling switchboard numbers all day but you can't get a single gate-keeper on the phone, you'll have a hard time moving forward. Ned's company engages in proof of concept in which they inject direct phone numbers into an organization's system and then ask the reps to engage in the same activity they always do. They know the conversations will convert at a much higher rate simply because they're going to talk to more people live. They'll set up an experiment in which sellers make 10,000 phone calls across an SDR group without data and then 10,000 with the data and then evaluate the number of live connections and ultimately the number of meetings. The outcome typically results in 10 more meetings a week, which is 520 more meetings a year. Empower prospects Help your prospects arrive at conclusions on their own. Rather than give them answers, allow them to discover the answers themselves. "It sounds like you see value in this. Your team doesn't have the right data and we can provide them the right data. If you had to build a business case, where would you start?" About 90 percent of the time the customer will say, "That's a great question. How do your customers usually start?" At that moment, you've earned permission to share. You'll earn your customers' trust very quickly this way. Framework Scripts won't get you where you need to be. Instead, give your team a framework under which they work to identify the client's business case and then evaluate whether the expectations are reasonable. If a customer expects to close 20 deals with a product that isn't transactional and has a long sales process, that isn't a very reasonable expectation. The sales rep must negotiate that expectation to something more reasonable. It's tempting to rely on scripts, especially when things aren't going well. It's also tempting to wrestle control away from your reps. Instead, invest your energy into building a map and providing constant reminders around asking good questions. [Tweet "Build your sales map around a mutual discovery process which allows the seller and the prospect to determine whether the relationship will be a good fit. Then provide your buyers room to convince themselves that your product is the right one. #DiscoveryProcess"] You will close deals with a script, but you'll close them at a lower dollar amount at a much slower frequency. Instead of measuring the number of calls you made, measure the number of outcomes. If your number of calls falls, but the number of meetings increases, forget about the number of calls. episode resources You can connect with Ned Leutz on LinkedIn or email him at Ned.Leutz@zoominfo.com. You've heard us talk about the TSE Certified Sales Training Program, and we're offering the first module free as a gift to you. Preview it. Check it out. If it makes sense for you to join, you can be part of our upcoming semester in April. You can take it on your own or as part of the semester group. The program includes 65 videos altogether, and we just completed a beta group that helped us improve the program and maximize the information in it. If you and your team are interested in learning more, we'd love to have you join us. Call (561)578-1729 to speak directly to me or one of our team members about the program. This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. You'll receive real-time alerts anyone opens an email or clicks a link. I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility. Audio provided by Free SFX and Bensound.
Welcome to episode 4 of the Around Chandler Podcast, today we have a treat for you. You have probably seen Frank Leutz of Desert Car Care all over social media or in the community. Frank is very plugged in and connected to Chandler and several charity events. Today Frank is going to share how he got started owning his own shop after getting fired, it is a great story on coming back after being knocked down. Frank shares with you how to find a good, honest mechanic you can trust and we go over some Arizona specific car service tips. I am not going to ask you to rate and review the podcast but please subscribe and if you enjoy what we are doing please make sure you share it with a friend or on social media. You can find the show notes for this episode at AroundChandler.com/4 and follow us on Instagram at @aroundchandleraz Talks about oming back aftet getting fired and kicked around how do you overcome Background Grew up in NYC so no interest in cars Was interested in music and performing Took a break from school and music and joined the Navy Got married and wife was transferred to Phoenix Started wrenching with father-in-law in 1989 1995 working at a dealership that got taken over was let go Used it as an opportunity when down to open up and go in another direction How did you end up in Chandler with Desert Car Care? Built first business in Sunnyslope and sold it and came to Chandler in 2004 In 2008 when things started crashing took advantage of the situation and opened two other locations What do you look for in a mechanic you can trust: Interview them before you need them Build that relationship Check online reviews and make sure shop is replying to customers Not looking for someone who is perfect, but someone who will make it right when they make a mistake When you do you get a second opinion? Make sure shop is transparent, they show you what is going on We will do a digital explanation of what is good and bad and things that may come down the road We are now post-monsoon season, what do you recommend for maintenance? Even in a lifted truck never drive through flash floods A lot of dust so check cabin air filter and air filter Check tire pressure Single mom, who may not have time, what advice do you have for maintenance and a schedule? Helping Hands Single Moms they can help with issues Set priorities We are in severe duty climate 5,000 for most oil changes What issues should be addressed for preventing large repair bills? You know your car better than anyone Any smells or noises that are not normal, get it looked at New vehicles have 150 million lines of code, they are computers now How has the mechanic changed in the last decade? Lots of training Ask how much your guys get training per year A mechanic has moved into a technician You can get a code, but the code doesn't tell you everything Cars are rolling smartphones National Average over 60k miles is $1500/yr for repairs How important is it to have a used car looked at before buying? We found a car that had the check engine light pulled out of the dashboard There are reasons cars are for sale You buy a house you get it pre-inspected Here are you taking an out of state friend for dinner? DC Steak House Follow Around Chandler on Instagram Wrench Nation Car Talk EVIT - East Valley Institute of Technology URMechanic on Twitter Frank Leutz on Instagram Wrench Nation on Twitter
This month's episode of the How I Did It Series features Frank Leutz, the owner of Desert Car Care Chandler, in Chandler, Ariz. Beyond building a $1.6 million operation, Frank is the host of Wrench Nation, is an industry consultant and coach, and runs a successful YouTube channel. He's always committed to trying new marketing and operational methods to evolve his business, which is currently tracking year-over-year growth of 15 percent. Leutz details his career journey, how he grew Desert Car Care Chandler and how other shop owners can implement creative marketing tactics to improve their own operations.
We have all seen it - on coins, stamps, postcards, t-shirts, billboards, and classroom walls. In 1851 Emanuel Gottlieb Luetze painted "Washington Crossing the Delaware", an iconic image of the General's attack on Trenton during a bitter December night in 1776. Lost in all of the painting's fame, however, is the irony that the German-born artist was glamorizing the defeat of German auxiliary forces as the turning point in the American Revolution. Dur: 46mins File: .mp3
Mein SuperAlptraum mit dem Doktor House von Dr. House. Und ein Fuchswitz. Vom Fuchswitz weiß ich leider nicht mehr, wer mir den geschickt hat, weil es so viele waren. Einfach mal melden, falls Du einer der FuchswitzeinsenderIn bist. Liebe Grüße und viel Spaß beim diesmal urst nervenzerwühlenden Ulkpod, vom Euern Ulkbär. PS: Den Fuchswitz haben mir folgende Leutz geschickt: Dorle, Matthias aus Ratzeburg, Bimmelbimon, Myschke aus Fellbach, Stefanie, Andreas und Andreas V und wahrscheinlich noch mehr ganz früher ;o)