Automotive Repair News Today

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher sits down with Bret Fadley to dive into the growth and unique culture of the TOOLS training event in Lancaster, Pennsylvania. Bret shares how TOOLS has evolved from a struggling show to a regional cornerstone, emphasizing its focus on networking, training, and creating a welcoming atmosphere reminiscent of other major industry events like ASTA. They also discuss the fun community traditions—like the “jacket exchange”—and the family-friendly experience attendees can expect at this year's TOOLS, making it a must-attend for shop owners, technicians, and their teams in the Northeast.00:00 Annoying Flashing Table Lights04:47 Rebranding Revived Struggling Show09:35 Event Schedule: Training & Trade Show12:50 Networking: Key to Training Events13:49 "Step Outside Your Comfort Zone"19:57 Weekend Event Schedule Highlights23:47 "Excited for New Location Expansion"25:29 Delayed Registration for Event27:39 "Event Planning Date Dilemma"31:43 "Engage & Improve Industry Together"

In this episode, Braxton starts with a confession. Evidently, keeping good care of tires is not his strong suit. He then talks about legislative updates on the REPAIR Act (HR 1566) and the latest advocacy efforts in California, along with details on SEMA and AAPEX registration for this year's Las Vegas events. Plus, Braxton highlights California's new Cool Air Rebate Program for vehicle A/C repair and introduces an AI-driven sales coaching platform for repair shops.00:00 Automotive Repair News Podcast03:23 Tire Maintenance and Podcast Evolution08:48 Cool Air Rebate Launching May10:27 "AIX for Auto Repair Shops"

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, you'll get to meet Tekmetric's new COO! Lauren Langston shares her journey from a software-focused background to joining the automotive industry, emphasizing her desire to deliver better technology tailored to the auto repair industry. Braxton and Lauren also get into the trust gap between consumers and auto repair shops, highlighting how transparency and the right technology can help bridge that divide. 00:00 Vertical SaaS in Professional Services04:02 Consumer Distrust in Auto Repair09:13 Enhancing Customer Trust Through Tech12:06 Tekmetric's Brand and Founder Impact14:59 Managing Tech Change in Business20:19 "Founders Drive Continuous Innovation"21:10 Tekmetric's Next-Level Customer Focus24:25 "Aligning Customer Needs with Offerings"27:47 Auto Industry's Vast Opportunities31:46 Building Tech with Industry Experts

In this episode, Braxton Critcher covers some of the most pressing developments in the automotive repair industry. He highlights SEMA's recent appeal to President Trump for a transition period before new tariffs impact US automotive parts manufacturers. Braxton also discusses controversial bills in Missouri that could exempt many newer vehicles from safety inspections. Finally, he covers Hyundai's adjustments to their Assurance Program in response to looming auto tariffs. All that an more on today's episode!00:00 Manufacturers Seek Tariff Transition Period03:51 Missouri Vehicle Inspection Debate08:15 SEMA Registration Opens Next Week

In this episode, we cover all the things YOU NEED TO KNOW about the automotive repair industry. From the rise in tire scams affecting New Hampshire auto shops, to the progress of the Repair Act in Congress. Braxton Critcher also talks about the Automotive Aftermarket Charitable Foundation and all the good things and changes they are working on! What do you think about today's format? Love, hate, ehhh it was okay? Let me know! Email me at braxton@automotiverepairnews.com

In this episode of Auto Repair News Today, Braxton talks about the announcement of Wayne Gretzky as the keynote speaker for Apex 2025! He brings up current challenges in the automotive repair industry, such as evolving technologies and a technician shortage, and that Gretzky will have powerful insight into this because of the things he overcame in his career. Additionally, the episode provides details about the growing prominence of the AAPEX conference, set to take place in Las Vegas, and the opening of its registration soon.

In today's episode, you'll learn about the following stories...Attendee registration for the 2025 SEMA show opens online on April 28th, offering early registration discounts before June 27th.The market share of replacement parts in the light vehicle aftermarket has declined, while accessories, tools, and equipment have experienced significant growth.California surpasses 178,000 public and shared private EV chargers statewide, marking a milestone in EV infrastructure.The Alliance of Automotive Service Providers of New Jersey celebrates young technicians with awards to support their career growth.Bosch is expanding its Auto Service franchise into several U.S. states, aiming for future growth in the automotive sector.Todd Hack has retired as Executive Vice President of Sales and Marketing at Mavotech LP, concluding a notable career.SEMA and PRI are collecting industry feedback on the impact of new tariffs, which affect various automotive parts and materials.Entries are now open for the 2025 Motor Top 20 Awards to recognize innovation in the automotive industry.

In this week's episode of Automotive Repair News Today, Braxton Critcher covers the top news shaping the automotive repair industry. Mitchell 1 partners with 360 Payments to streamline payment processing and enhance customer experience.The Tire Industry Association opens nominations for the Tire Industry Hall of Fame, honoring significant contributions to the tire industry.NAPA Auto Care launches a Team Tool Rebate to support technicians in acquiring essential tools.Representative Neil Dunn pushes for the Bipartisan Repair Act in Congress to protect consumer choice and fair access to repair data.Ohio's top collision repair students are recognized at the Skills Ohio competition, with winners advancing to the national stage.Pittsburgh State University's $20 million expansion plan aims to enhance its automotive program.Standard Motor Products expands its gasoline fuel injector program, positioning itself against low-cost competitors.The projected rise in electric vehicle adoption highlights the opportunity for repair shops to invest in EV expertise and equipment.California's Senate Bill 712 seeks to exempt classic cars from smog checks, supporting the state's car culture.A new automotive technician training program launches in Buffalo, New York, to address the local technician shortage.

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!In today's episode, we give you what you need to know happening right now in the repair industry! Here are some of the stories you'll hear about:EPA Deregulatory Action: The Environmental Protection Agency announced major rollbacks on regulations affecting power plants, vehicle emissions, and manufacturing standards, aiming to reduce costs and boost the auto industry.Chad Schnitz's Council Role: Chad Schnitz, Vice President of Topdon, expresses his enthusiasm for addressing challenges like right to repair through his new position on the Tool and Equipment Council with the Auto Care Association.Radical Generosity Award: Ed and Brandy Caswell received the Radical Generosity Award at Vision 2025 for their community support efforts during crises, such as their response to a winter ice storm.Automotive Aftermarket Charitable Foundation Appointment: Deborah Hamlin joins the Board of Trustees, bringing extensive experience from her leadership roles in the tire and automotive industry.Fullbay Industry Report: Findings indicate trends such as the rise in mobile repair services, strategic labor rate adjustments, and online advertising to attract customers.Aztech and LaunchTech Integration: New collaboration enables shops to instantly use diagnostic tools without downloads, offering an affordable alternative to dealerships.Impact of Steel and Aluminum Tariffs: MEMA highlights the potential cost pressures on suppliers due to new tariffs, warning of possible strains on global supply chains.Insurance Policyholder Protections: The Alliance of Automotive Service Providers of Minnesota seeks to strengthen regulations and protections for repair shops and insurance policyholders with legislative efforts.Stellantis Design Contest: High school students are invited to enter a contest to design a future Chrysler vehicle, with opportunities for scholarships and internships for winners.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Uwe Kleinschmidt is the CEO of Autotech IQ and DVIDoneRight.com. Among other things. Today, he and Braxton address the viral Facebook Post in early February. It was posted by David Roman in the Changing the Industry Podcast group, and things went sour fast. But, through conflict like that, if handled properly, positives can result. Today, they talk about them. And the overall skepticism around the high average estimates achieved using the DVI process that Uwe encourages. 00:00 "DVIDoneright.com Impact Discussed Online"05:50 "Revolutionizing Car Inspection Process"09:46 Service Improvement Through Accountability12:09 Quick Wins for Training Motivation15:00 Unique Decline Rate Insights Analysis20:32 "Skepticism and New Shop Tools"21:29 "Support and Connect with Us"

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Ryan Ragan is the Executive Director of the Automotive Service and Tire Alliance. Today, he tells us about the move of the ASTA Expo to the Raleigh Convention Center. Will the growth in square feel curt the small-town feel of the event and the culture that people love? Listen and hear what he says. Register for the ASTA Expo September 25-27 HERE00:00 Upcoming Expo & Website Revamp05:18 Supportive Community of Shop Owners06:38 Streamlined Registration and Expo Access11:30 Support Proper Vehicle Inspections13:39 Convention Hall Planning Insights17:36 Walkable Downtown Entertainment Hub

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Today on the pod, you'll get all you need to know about what's going on in the industry! The Trump administration announced a pause on the 25% tariffs imposed under the International Emergency Economic Powers Act, now allowing further trade policy discussions that affect Canada and Mexico.The introduction of the Tech Training HU Hub aims to streamline access to automotive tech training, offering technicians and owners the ability to search for various certifications without requiring membership.Ford has issued recalls for certain Maverick trucks from 2022 and 2023 due to instrument cluster and ABS system issues, with dealerships tasked with implementing necessary repairs.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Today, Braxton Critcher shares his thoughts about this year's Vision Hi-Tech Expo and Training in Kansas City. S/O Chad Schnitz of TopDon for the help on the show floor. Additionally, he discusses the industry's underutilization of current technology, as learned in his conversation with Chris Cotton. Lastly, Braxton shares that a discussion with Lisa Foshee changed his mind on when he thought the Repair Act bill would be passed. 00:00 Networking and Friendships in Industry03:50 "Grateful for Chad's Support"08:28 Bipartisan Repair Act Prospects Discussed10:09 "Discussing Negative Feedback Positively"13:38 Podcast Growth and Upcoming Events

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Lisa Foshee is the Senior Vice President, Government Affairs and General Counsel for the Auto Care Association. Today, she gives an update about the just re-introduced repair act bill in Congress. Will it get passed this time? Where is it on the Trump Administration's priority list? And why do automakers care so much about withholding information? Braxton and Lisa get into all this. 00:00 "Renewed Legislative Efforts Underway"05:44 "Industry Efforts Enable Lobbying Pause"08:00 Legal Victory, Appeal, and Federal Push12:23 Trump's US-Focused Tariff Strategy14:46 Tariff Uncertainty Strains Businesses17:20 "Subscribe and Connect for Updates"

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Check out the Tech Training Hub HEREToday, Megan explains how the Tech Training Hub works. It consolidates high-quality supplier training for technicians in one location and simplifies the search for specialized training across multiple suppliers. It's a great resource that's been needed for a while for the industry! 00:00 Centralized Automotive Tech Training Hub05:47 ADAS Training Initiative Launch09:04 Advancing Technician Training Tech10:17 "Improving the Industry Together"

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Chris Cotton is the host of the AutoFix TechnologyCast. You can listen to that show HERE Today he and Braxton talk about technology changes in the repair industry and how Chris believes, comparative to cell phones, the industry is stuck in the flip phone stage of how they use tech. He also shares where he thinks the industry is going and can be in the next 5 years. This podcast was recorded at Vision 2025 using Hollyland Lark 2 mics. If you'd like to check those out, you can HERE

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Travis Troy is the co-chair of the Vision Hi-Tech Training and Expo. Today he and Braxton talk about the importance of face-to-face networking and how events like Vision offer valuable opportunities beyond online training. Travis says today's repair shop must adapt to meet changing expectations and stay informed on what's changing in the industry to keep up, or be left behind.00:00 Empower Youth to Preserve Industry06:11 Continuous Learning in Business07:49 Hitting Rock Bottom Spurs Growth11:32 Appreciating Behind-the-Scenes Technicians14:47 Post-COVID Consumer Business Shift17:40 Strategic Planning for Implementation

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Maryann Croce, Lorraine Klein, and Melissa "Birdie" Patterson to honor the life and legacy of Maylan Newton. They each tell fascinating stories of how they met Maylan and what he then would mean to them through the years. Maylan had a passion for helping women in the industry, and each of these women are a testament to that fact. If you have stories or thoughts you'd like to share about Maylan, drop them in the comments or email Braxton@automotiverepairnewstoday.  If you'd like to support the Amazing Women in Auto Care in honor of Maylan, you can HERE00:00 "Honoring Malin Newton's Legacy"03:18 Remembering Malan's Impactful Support09:22 Cherished Memories of a Mentor12:43 "Automotive Education Guru's Impact"13:28 "Creating Consistent Legacy Businesses"16:37 Master Connector in Business Relationships22:01 Empowering Women's Automotive Group24:12 Malan's Vision for Women in Automotive27:02 "Share Your Stories and Comments"

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!In today's episode, Braxton Critcher will give you what you need to know about the top stories happening right now in the repair industry. Here is a little of what to expect.The reintroduction of the Repair Act aims to ensure consumer choice and fair competition in vehicle repair data access.Honda shifts production of its next generation Civic Hybrid from Mexico to Indiana in response to new tariffs.CarParts.com announces Fix It Day 2025, providing free car repairs to families affected by the Southern California wildfires.Nissan considers replacing CEO Makoto Uchida amid financial struggles and the failed Honda merger.Transtar Aftermarket Solutions expands inventory to include general repair parts across over 50 locations.

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!On today's episode, here are a few of the top stories: Tesla is recalling over 376,000 vehicles due to a steering power issue AAA's latest survey on autonomous vehicles shows a slight increase in trustValvoline Inc. has announced a $625 million deal to acquire Breeze AutocareCalifornia repair shops are struggling to get insurance coverage after wildfiresTool-Tech 2025 is coming up March 31 - April 2

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Today, you'll hear stories happening around auto repair and the auto industry. Here are a few of the stories covered... Honda and Nissan merger called off.Lawsuit against Deere and Company's monopolistic repair practicesNational Highway Traffic Safety Administration's investigation into General Motors' engine failuresJanuary's car sale update

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Pras Subramanian has been following the Honda and Nissan merger story and today joins the podcast to break down why it didn't happen. What does this mean for Nissan? What about Honda? And the Auto Industry/Repair Industry? Braxton and Pras cover these questions and more! Read Pras's work on Yahoo Finance HERE00:00 Honda-Nissan Merger Concerns05:31 Nissan's Struggles and Merger Challenges06:43 Nissan Investment Prospects Explored12:05 Merging Companies Could Lower Repair Costs14:53 EVs Require More Service Than Expected17:40 Ford's Performance Parts Ecosystem20:31 "Support Automotive Repair News Podcast"

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!CLICK HERE for the ASE Nomination Form mentioned in today's show.On today's show...1. Massachusetts car owners and repair shops won in a big way after a lawsuit challenged the state's right to repair laws was dismissed. 2. It seems the $60 billion merger between Nissan and Honda is not going to happen. Why?3. General Motors has completed its acquisition of GM Cruise Holdings.AND MORE!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton talks leadership with Josh Parnell. They discuss the top challenges shop owners face when transitioning from technician to owner and why so many struggle with communication. Josh says if shop owners don't learn how to properly communicate, they'll struggle financially. 00:00 Automotive Coaching, People Focused05:38 Service Management Challenges & Solutions07:39 Communication Misunderstandings and Voids10:01 Effective People Management Styles13:07 Automotive Repair Leadership Tips17:07 Decade in Automotive Training Leadership19:56 "Prioritizing Employee Engagement"

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Nominate someone for the Automotive Aftermarket Charitable Foundation Humanitarian Award HEREAuto Care Association Donation Bundle. Visit their website HEREMaylan Newton Scholarship Fund - Donate HEREIn this episode, we explore the changing U.S. emissions policies under the Trump administration. We also honor the life of Malan Newton, recognizing his impactful work in education and mentorship. Additionally, you'll learn about the ongoing legal challenges regarding Maine's Right to Repair law. Know of news that needs to be covered? Email Braxton at braxton@automotiverepairnews.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Braxton Critcher, Chris Gardner, Jim Fish, Scott Brown, Drew Jablonowski, and Ryan Kooiman discuss 2025 technology training in the automotive repair aftermarket. MEMA Aftermarket Suppliers has a new tech training hub, Jim says it's like an "Expedia for automotive training," making it easier for technicians to find and access the training they need. Scott talks about how many shops don't understand how to properly use their ADAS systems and that it's a hindrance to industry growth. 00:00 ADAS Impact on Service Markets05:06 Navigating Training and ADAS Trends09:35 Auto Shops Unprepared for Modern Tech13:50 Training Essential for Service Awareness17:25 Importance of Proper Calibration Skills18:44 ADAS Training Challenges for Auto Shops22:03 Automotive Control Systems Focus26:59 Training Quality and Best Practices30:07 ADAS Training: Bridging Tech Gaps35:00 Salvage Cars and Safety Inspections39:20 Automotive Repair News Engagement40:29 "Share, Subscribe, Support"

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Here are a few of the top stories covered on today's show: President Donald Trump is rolling back electric vehicle policies, which could impact US automakers' ability to compete globally. Cybersecurity researcher Sam Curry discovered a major vulnerability in Subaru's Starlink system, allowing hackers to control vehicle functions remotely. Additionally, Sonic Tools USA announced the Sonic Impact Scholarship program, offering aspiring technicians professional toolkits and toolboxes through a competitive application process.See The Institute for Automotive Business Excellence's Partnership ProgramApply for the Sonic Tools Scholarship ProgramEmail mconnerly@connerlyandassociates.com to register for the CTDA Luncheon

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!This episode of Automotive Repair News Today addresses the Federal Trade Commission's action against General Motors and OnStar for misleading data collection practices, resulting in a proposed settlement to protect consumer privacy. We also highlight the Automotive Aftermarket Charitable Foundation's call for nominations for its 2025 Humanitarian Award, aiming to honor significant community contributions.Want to request a story to be covered? email braxton@automotiverepairnews.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Michael Smith is from The Institute for Automotive Business Excellence Today, there is a shift in leadership in the United States. But what other shifts may we see because of that one? How may it affect the automotive industry? Michael talks about the Trump administration and what he expects to see. He emphasizes that the long-standing "mom and pop" shop model may be coming to an end. Is that a good thing? Michael says that repair shop owners must adapt by either aligning with consolidation trends or stepping up their involvement in reshaping the automotive industry.00:00 Transitioning to New Industry05:04 Generational Shift in Industry Improvements08:37 "Value Lacking in Firms for Investment"11:52 Online Shift and Corporate Consolidation13:52 Automotive Market Shift to Free Market17:30 Adapting Mom-and-Pop Auto Shops20:06 Shifting Auto Industry Dynamics22:31 Return to Free Market Focus28:21 "Automotive Industry Perspectives"29:48 Tesla's Influence and Automotive Conflict33:30 Hope for Bipartisan Collaboration37:24 Branding for Community Service Providers38:46 Empowering Local Business Leadership

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Help those in need after the LA fires - CLICK HERETOUCH HERE for more on Snap-On's 2025 lineupNominate someone for the SEMA Hall of Fame HEREThis episode covers significant updates in the automotive aftermarket industry. Key points include the surge in vehicle thefts facilitated by stolen aftermarket scan tools and the efforts by NASTIF to curb this trend with a new validation program. The upcoming Women in Auto Care conference is highlighted, focusing on networking, education, and raising scholarship funds. Additionally, Bosch's relaunch of its premium battery offerings with the S5 and S6 lines is discussed, promising longer lifespans and enhanced power for modern vehicles.

Thanks to AutoFix AutoShop Coaching for their support of this podcast. Get one-on-one personalized coaching with a free strategy call HERE Braxton Critcher and Elle Lawhead, from Women in Auto Care, discuss how women impact the automotive industry. Elle highlights the success of Women in Auto Care's scholarship program, which has awarded $425,000 to 81 women in the past year to attend trade school. Braxton emphasizes how increasing female participation brings diverse perspectives and improves the industry.00:00 Sharing positive stories to uplift the industry.04:57 Empowering women enhances the auto care industry.07:34 Pandemic impacted women's careers, but leadership increasing.10:49 Women in auto care offer scholarships and retain talent.16:44 Most didn't choose the auto industry but loved it.18:03 Supporting lifesavers through automotive pandemic efforts.23:39 Advice for uncertain career changers in the industry.26:56 Passion, learning, preparation, automotive industry opportunities available.30:03 Women in Auto Care conference, Atlanta: education, networking.34:05 Women in Auto Care: Social media and events presence.35:10 Women gaining influence in the automotive repair industry.

Do you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!Register for The Auto Care Associations Webinar of the Trump Administration's Tariffs and TradesTake the "Who Pays For What?" SurveyRight to Repair - Report Your Issue FormApply for the Federated Car Care ScholarshipAdvance Auto Parts plans to close over 700 stores by mid-2025 due to declining car part demand and miscalculated earnings. A survey reveals that over 60% of repair shops still don't bill for radar power tests. Finally, there's news about O'Reilly Auto Parts' new distribution center, which features advanced automation technology that has created more jobs.

File your Beneficial Ownership Report hereIn this episode of Automotive Repair News Today, key stories include the reinstatement of the January 13 deadline for small businesses to file beneficial ownership information reports, highlighting compliance criteria and detailed reporting requirements. Additionally, there's a focus on the waning interest in Tesla's Cybertruck, with resale times increasing and prices dropping. The episode also updates listeners on the potential merger between Honda and Nissan, aiming for a stronger electrification strategy amidst recent challenges. 

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREKathleen Long was directly involved in the RepairPal sale to Yelp. Today, she highlights the benefits of this, emphasizing how this partnership can improve consumer trust in auto repair pricing and education. They also explore the challenges faced due to inflation pressures and how Repair Pal's strategic partnerships aim to navigate these economic hurdles00:00 Involved in acquisition; learned from process.03:38 Rapid sign-to-close M&A process with conditions.08:20 Growth limited by resources, solved by acquisition.11:26 Expanding reach via Yelp to quality consumers.15:38 Household names engage more in auto repair.18:28 Shop systems and parts suppliers seek differentiation.22:34 Ensuring automotive success and industry collaboration expands.25:22 Staying connected is crucial for business success.29:04 Encourage companies to support consumer repair rights.33:49 Third-party payers struggle with rising repair costs.36:45 Yelp partnership boosts business reach and quality.38:02 Improving connections between shops and consumers efficiently.41:47 Like, share, subscribe, review, and follow us everywhere.

More on the Senator's letter to automakersIn this episode, Braxton Critcher covers a merger discussion between Honda and Nissan, highlighting their plans to compete better with Toyota, Tesla, and Chinese EV makers. He also delves into a bipartisan call from U.S. senators urging automakers to support Right to Repair legislation. Additionally, Braxton reports on the significant rise in odometer fraud, citing Carfax's data on the economic impact of this growing issue. 

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREUwe and Krista are from AutoTechIQIn this episode, Braxton Critcher is joined by Krista Erickson and Uwe Kleinschmidt. Uwe shares historical insights about the automotive industry's shift from mechanical to computerized systems, emphasizing the need for modern tools like Digital Vehicle Inspections (DVIs). Krista underscores the importance of customer education regarding preventative maintenance, while Braxton highlights Autotech IQ's efforts to connect consumers with top-tier, transparent shops.00:00 Good with computers, not with electrical things.05:41 Tesla's evolving models create logistical challenges.08:27 Outdated repair shops struggle with new cars.10:51 Consult service advisor despite personal research.14:59 High-scoring advisor used the DVI tool effectively.16:57 Service advisor should wait, and let customers browse.21:36 Consumers need filter education to prevent damage.24:05 Autotech.com connects users with trustworthy repair shops.27:28 AutoTech IQ offers a trusted shop locator service.29:31 Debate on tech shortage and shop quality.34:19 Innovative solutions for the industry's future challenges.37:02 Repair orders increase with longer customer education.39:33 Subscribe, review, and follow Automotive Repair News.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREVisit the Charge Ahead PartnershipIn this episode, Braxton Critcher and Ryan McKinnon discuss the interplay between electric vehicles (EVs) and internal combustion engine (ICE) vehicles, especially focusing on the potential for cooperation amid growing resistance from ICE enthusiasts. McKinnon illustrates how businesses, like gas stations, adapt to the rise of EVs, viewing it as an opportunity rather than a threat. The conversation further delves into the importance of optimizing state-level policies to facilitate more effective and wider deployment of EV charging infrastructure.00:00 Keeping up with political changes and EV developments.05:56 Aim for independent, subsidy-free EV charging growth.07:38 Biden Administration supports extensive EV charging infrastructure.10:05 Trump wants to reclaim unallocated EV program funds.14:48 Retailers demand sensible EV charging rates nationwide.17:32 Engage locally for tailored EV charging policies.19:51 EV market growth depends on government approvals.23:06 ICE and EV collaboration benefits the automotive industry.28:22 Advocacy for free market EV charging policies.29:26 Share video/podcast to spread the message.

Nominate someone today for the AACF Humanitarian Award!Watch back the NASTF General MeetingsAAA Automotive Apprenticeship ProgramToday's top stories on the podcast include the passing of Sam Meineke, founder of the Meineke brand, and his influential legacy in the auto repair industry. The Auto Care Association's critique of proposed tariffs by the Trump administration is highlighted, focusing on potential disruptions to supply chains and increased repair costs. Additionally, insights from a 360 Insights study reveal challenges independent repair shops face with manufacturer support programs, emphasizing barriers like lack of awareness and difficulty in program usage.

Find out more about Camp Drive!Thanks to our sponsor AutoFix AutoShop Coaching!Tenise Chapman started Camp Drive. An innovative program focused on introducing kids ages 12-15 to the automotive industry through hands-on activities. She highlights the camp's aim to ignite interest in automotive careers and the significant community support that has bolstered its success. Tenise is doing good for her community, and you can too! 00:00 Camp Drive was created for aspiring technicians.03:54 Kids find inspiration at Black Hills Tires Camp.07:49 Inspired to start an automotive camp for kids.10:00 Avoid excuses; prioritize completing tasks efficiently.13:30 The Mayor's camp visit made a big impression.17:09 Excited kid dreams of future camp victory.21:10 Camp for kids with interactive tech activities.23:25 Promoting practical automotive skills for kids.27:15 Giving back $150,000 to community programs.29:07 Child's transformation at camp through hands-on learning.33:15 Start exploring interests early to avoid regret.35:04 Rooming with Paul Danner in camper.

Help CNCDATake the ASE SurveySubmit a Speaker Proposal for SEMA 2025Colorado is now the leading state for electric vehicle sales, overtaking California due to generous tax credits and an extensive network of charging ports. Meanwhile, over 70 workers at the Faurecia Auto Parts factory in Missouri are striking for better safety measures and wages. Additionally, Repairify has partnered with Auto-Wares to provide advanced diagnostic technologies to its customers, ensuring accessibility without monthly fees. 

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HERECavan Robinson is the General Manager at Shop-Ware. Today, he talks about the importance of transparency and community within the aftermarket industry, highlighting its positive impact on business growth. Cavan also discusses the innovative strides in AI integration in shop management systems, aiming to enhance customer operations effectively. 00:00 Appreciating Aftermarket's respectful networking culture transition.05:03 Increased parity, collaboration, fewer disruptors now.08:34 Pursuing impactful AI integration with customer feedback.13:11 Expanded Garage Hero Awards with five categories.15:52 Emphasizing diverse voices enhances aftermarket success.18:33 M&A focus and AI insights drive innovation.21:00 Exciting events and Shop-Ware's new service scheduler.

Nominate someone today for the SEMA Board!Braxton covers major shifts in the automotive industry. Carlos Tavares has unexpectedly stepped down as CEO of Stellantis. Amazon is growing its footprint in the auto parts market, and SEMA is actively lobbying against electric vehicle mandates. 

Ryan Ragan is the new Executive Director of the Automotive Service and Tire Alliance. Ryan discusses his vision for enhancing value to ASTA members through better programs and innovative training, particularly focusing on both the tech and tire sides of the industry. Braxton and Ryan talk about the importance of educating shop owners and customers to improve the industry's perception and overall customer experience.00:00 Experienced in nonprofits; focused on membership value.05:49 Building community and youth engagement in industry.08:26 Improving auto repair industry perception and experience.10:43 Evolving industry enhances professionalism and transparency.14:48 Slowest fall behind; strongest advance forward.16:27 Balance tire and tech focus with training.21:01 Subscribe, share, review, and follow for the latest updates. Learn more about how Shop Controller can make your shop more efficient HERE

Apply for a technician scholarship with the Aftermarket Foundation and NAPA2024 Voice of Technician Survey Results Webinar Dec 10 at 2 ESTRegister for the Women in Auto Care Leadership ConferenceFord faces two new investigations by the National Highway Traffic Safety Administration after delays in recalling vehicles with defective rearview cameras, while Advanced Auto Parts unveils a strategic turnaround plan with significant store closures and a focus on enhancing its supply chain. Additionally, the 2024 SEMA Market Report shines a spotlight on the automotive aftermarket sector, revealing a record $52.3 billion in sales driven by high demand for accessories and performance parts from buyers under 40.

Learn more about JobViewIQBraxton covers the National Highway Traffic Safety Administration's $165 million penalty against Ford. The Alliance for Automotive Innovation is urging Congress to preserve the $7,500 EV tax credit amid the incoming Trump administration's plans to cut it. Additionally, Braxton shares news about Repairify's integration with CCC1, which aims to enhance ADAS feature identification and recalibration needs for improved repair accuracy and efficiency.Email Braxton for news you'd like to share! braxton@automotiverepairnews.com

Read more about this year's Women in Auto Care Award WinnersMEMA and ACA 2024 Joint EV Trends and Outlook ForecastSubmit a Nomination for the MEMA 2024 Board of DirectorsIn this episode, Braxton Critcher delves into recent developments in the automotive repair industry. Braxton highlights Yelp's acquisition of Repair Pal for $80 million, which aims to expand its services. Lisa Foshee provides an update on the Repair Act, explaining its delay and the efforts needed to reintroduce it in the next congressional session. Additionally, AAA's research shows that automatic emergency braking in new 2024 vehicles successfully avoided 100% of forward collisions at up to 35 miles an hour.Got news to share? Email Braxton! Braxton@automotiverepairnews.com Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Lisa Foshee, is the Senior Vice President of Government Affairs and General Counsel. She provides an update on the Repair Act, detailing its trajectory and legislative hurdles. She also sheds light on the association's workforce initiatives and highlights the importance of technician training for the industry's future.Find the Auto Care Association here00:00 Discussing The AAPEX Show, elections, and Repair Act.05:43 Plan reintroduce bill, gather co-sponsors, assess control.06:39 Strategizing Repair Act introduction in Senate.11:18 Concern over delayed legislation affecting industry control.13:36 Excited for technician training, workforce initiative progress.16:21 2025 tax law changes impact retailers universally.20:06 Subscribe, share, review, follow us everywhere! Learn more about how Shop Controller can make your shop more efficient HERE

Mark Bogdansky is the Auto Care Association's Vice President of Trade Shows and Community Engagement. Today, he discusses the advantages and challenges of remote work in the automotive repair industry. He also discusses AAPEX 2024, highlighting efforts to enhance attendee experiences with experiential elements and the impact of free meals on offsetting high costs. Find the Auto Care Association here 00:00 You talk; I'll be right here, listening.06:18 Direct mail faces challenges with current work trends.08:08 155-165k attendees at Vegas' APEX CMRC.12:17 Annual global networking and socializing event.14:10 Industry collaboration transcends competition and encourages support.18:42 Commit to improvements; industry collaboration boosts progress.20:57 Encourage repair shops to support each other.25:30 Industry remains strong, innovative, and resilient despite challenges.27:36 Roadmap to enhance attendee and exhibitor experiences.30:14 Enhancing experience with value-focused, experiential elements.34:15 Subscribe, share, review, follow us online. Learn more about how Shop Controller can make your shop more efficient HERE

Garrett Malone and Braxton Critcher discuss the crucial role of technology adaptation in the automotive industry. Garrett emphasizes the impact of COVID-19 on accelerating digital adoption, noting that shops using Digital Vehicle Inspection (DVI) thrived during the pandemic. Braxton shares a personal experience highlighting the significant advantages of shops using DVI for customer communication and transparency.Find AutoVitals Here00:00 Legacy auto shops fail to adapt technologically.06:01 Automotive repair shops should educate consumers online.07:27 Digital inspections enhance customer trust and memory.11:14 People rarely call back; everyone texts now.14:37 People are becoming less knowledgeable about cars.17:33 Coaching groups encourage digital transformation over paper.20:17 Enhancing customer experience for mom-and-pop shops.25:18 Digital inspections attract and retain skilled technicians.28:15 Lack of care hinders the automotive industry's progress.31:55 Man thanks for saving marriage and business.33:14 Business success improves efficiency and work-life balance. Learn more about how Shop Controller can make your shop more efficient HERE

See Ivan's workIn this episode, Braxton Critcher is joined by Ivan Rioja-Scott from Ratchet + Wrench. Ivan discusses his observations from the keynote speaker sessions at AAPEX 2024, highlighting the increase in hybrid vehicle breakdowns and the implications for repair shops. He also delves into the potential impact of Google's new verification requirements for local service ads, stressing the need for shop owners to stay informed. Furthermore, Ivan touches on the ongoing shortage of technicians and the necessity for effective EV training. 00:00 Visit Malaysia: Gateway to Southeast Asia wonders.05:08 Motorcyclists risk lives weaving through traffic.09:03 Kathleen and Aaron's engaging conversation on women.10:19 Appointed woman moderates the automotive industry panel discussion.13:03 Google AdWords changes directly impact shop businesses.16:45 Hybrid future due to infrastructure, and technician shortages.19:52 Industry subtly opposes right to repair legislation.24:19 Please like, share, subscribe, and follow us. Learn more about how Shop Controller can make your shop more efficient HERE

Find Brian hereBraxton Critcher and Brian Walker discuss crucial updates from AAPEX in Las Vegas about Google's new verification requirements for local business ads. Brian explains the intricacies of Local Service Ads (LSA) and how they differ from traditional pay-per-click ads, emphasizing the importance of being a verified business to access these ads. They delve into businesses' need to start the verification process before the November 21st deadline to avoid disrupting their ad services.00:00 Local service ads dominate search results.04:54 Misunderstandings occur over the shop's specialization focus.08:50 Verification could take days, risking service interruption.10:09 Adopt early to gain leads before the competition.13:39 Calculate the cost of local service ads with Google. Learn more about how Shop Controller can make your shop more efficient HERE