Never Mind the Pain Points

In this episode of Game Changers, we dive into the intricacies of sustainable supply chain transformation and the crucial role of change management in this process. Hosted by Sophie Brazell-Ng, this insightful discussion features sustainability expert Matt Morton, who shares his knowledge on how businesses can adopt sustainable practices within their supply chains. Matt defines key concepts such as sustainable supply chains and ESG (Environmental, Social, and Governance), providing a clear understanding of these important frameworks. They explore a practical example in the fashion industry, illustrating how a traditional supply chain can be reimagined to be more sustainable. Throughout the episode, Sophie and Matt highlight the importance of aligning change management principles with sustainability goals to ensure effective implementation and stakeholder engagement. They address common challenges, including change fatigue, and offer strategies for leveraging stakeholder engagement to foster a collaborative approach towards sustainability. Listeners will gain valuable insights into the future of sustainable supply chains, learning how businesses can not only comply with legislation but also drive meaningful change that benefits both the planet and their bottom line. Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/podcast/sustainable-supply-chain-practices-and-change-management-integration

In this episode of our "Game Changers" podcast, host Sophie Brazell-Ng explores the power of creativity at work with two distinguished guests — Sarah Partridge, founder and director of The Change Academy, and Rob Cannon, a coach, consultant, and author of ‘Aha! A User's Guide To Creativity'.  This episode seeks to unravel the essence of creativity within the workplace and its profound impact on business resilience and innovation. The conversation begins with a deep exploration of the fundamental definitions of creativity, juxtaposed with innovation, highlighting how creativity sparks novel ideas while innovation transforms these ideas into reality. Sarah and Rob stress the increasing importance of fostering a creative workplace culture, especially in the volatile and uncertain modern business environment, citing the need for resilience and adaptability. Listeners are also introduced to practical challenges and strategies for harnessing creativity at work. The guests emphasise the role of leaders in modelling creative behaviours, establishing psychological safety, and encouraging experimentation to cultivate a vibrant creative culture. Additionally, the dialogue touches on the contemporary relevance of creativity in the context of Generative AI, discussing its potential to both constrain and elevate human creativity. This insightful episode concludes with key takeaways to inspire and empower listeners to embrace their innate creative capacities and implement practices that promote creativity and innovation in their professional lives. Listen here or visit our website for the transcript: https://clarasys.com/insights/thinking/podcast/the-power-of-creativity-at-work

In this episode of Game Changers, Change expert Scott Docherty and AI specialist Krish Kiri from Clarasys are joined by Mick Duthie, Director of Operations and Louise Peers, Head of Contact Centre Services at Crimestoppers.  Mick and Louise share their journey into integrating AI within Crimestoppers' operations, maintaining anonymity, and enhancing efficiency. Tune in to learn about AI's applications in crime reporting, the conservative approach taken by Crimestoppers, and the future potential of AI in the justice sector. Gain insights on how new technologies can revolutionise operations and get practical advice on adopting AI while preserving core values. For more information or to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/unlocking-ai-the-crimestoppers-journey

In this episode of Never Mind the Pain Points, Robbie Motamed is joined by Jason Sharpe, Advisor, Culture coach and Non-Executive Director at Rebel Energy.  Jason brings over 35 years of experience in various industries, including food retail, financial services, and energy. He shares his journey from traditional to transformational work environments and discusses the innovative and progressive approaches adopted by Rebel Energy.  Tune in to explore the concept of progressive organisations and how they differ from traditional models. Hear more about Rebel Energy's journey and the importance of autonomy, agility, and purpose in creating a thriving work culture, and take away practical steps and challenges in transitioning to a progressive organisation. For more information or to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/inside-rebel-energys-progressive-approach-to-work

In this episode of Game Changers, host Sophie Brazell-Ng sits down with Flo Akingbade, UK Transformation Director and change management expert, to explore the intricacies of navigating organisational change. What's in store for you in this episode? Discover Flo's people-first philosophy in change management, where she emphasises the "gift of holding hands" through uncertain times. Learn how to tackle resistance to change, whether it's from individuals, teams, or entire organisations. Hear real-world examples of transformational projects, complete with actionable techniques to drive adoption, sustain change, and build trust along the way. Gain practical advice on key skills like negotiation, leadership, and adaptability that every successful change manager should master. Whether you're a seasoned professional, just dipping your toes into change management, or curious about what it takes to guide others through transformation, this episode is packed with insights, stories, and practical tips to inspire and equip you. So grab your headphones and get ready to learn how to navigate change, influence outcomes, and make an enduring impact on those around you. For more information and to read the transcript, visit our website: clarasys.com/insights/thinking/podcast/navigating-change-insights-into-change-management-with-flo-akingbade

In this episode of Nevermind the Pain Points, James Prowting-Lord and Rick Stock, two experts in digital transformation and public sector consultancy, delve into the transformative potential of generative AI in the public sector. From tackling risk aversion to addressing data maturity, they examine how this cutting-edge technology could redefine public service delivery while highlighting the importance of responsible adoption.  For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/genai-in-the-public-sector-risks-rewards-and-the-road-ahead

In this episode of Simply Sustainability, we dive deep into the evolving ESG (Environmental, Social, and Governance) regulatory landscape, where navigating compliance can feel like wading through an ‘alphabet soup' of new regulations. Host and Clarasys Sustainability Lead Matt Morton is joined by Managing Consultant Rob Gillingwater and Markus Pretzl, ESG/ESH Director at TIP Group, to explore how businesses are rising to the challenge – and opportunity – presented by major legislation like Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD). Markus shares firsthand insights on how his team is preparing for compliance, breaking down the complexities of reporting, data governance, and financial modelling. They discuss how cross-functional collaboration is more crucial than ever, not just for meeting regulations but for unlocking business value along the way. ​Packed with practical tips and strategic advice, this episode is a must-listen for anyone looking to turn ESG regulatory challenges into opportunities for business growth. Listen here or read on for an edited transcript.

In this episode of CX Talks, host Simon Blosse is joined by CX strategy experts Julien Kervella and Loic Le Fouest, to explore the evolving landscape of customer experience. Together, they discuss the transformative power of customer-centric strategies in navigating today's complex market dynamics. From the growing impact of AI and personalisation to fostering trust and community in a world of self-directed consumers, Simon, Julien, and Loic dive deep into the trends reshaping CX. They also tackle the challenges organisations face in embedding CX at a strategic level, emphasising the importance of leadership buy-in, cross-functional collaboration, and sustainable, customer-first approaches. Julien shares his insights on aligning CX strategy with organisational goals, while Loic reflects on the shift from reactive customer service to proactive customer success. This episode offers a roadmap for businesses looking to thrive in an era where every strategy is a CX strategy. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/future-proofing-cx-trends-trust-and-strategy

In this episode of Game Changers, host and Principal Consultant Sophie Brazell-Ng is joined by Clarasys change expert Scott Docherty to delve into the impact of Generative AI on people. Together, they unpack how Generative AI is reshaping work and creativity, exploring its practical applications, challenges, and the importance of prioritising people in the adoption journey. From fostering innovation and efficiency to overcoming fears around AI, this conversation offers valuable insights for organisations looking to harness Generative AI effectively. Drawing from their experience at Clarasys and their hands-on work with AI solutions, the duo share actionable tips on experimenting with Generative AI, supporting teams, and navigating this rapidly evolving technology. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/understanding-generative-ai-impact-on-people-and-work

In this episode of Game Changers, host Sophie Brazell-Ng sits down with James Radford, former Chief of Staff at St John Ambulance, and Alex Wilford, Managing Consultant at Clarasys, to discuss the essentials of creating purpose-driven change across sectors. With backgrounds spanning nonprofit leadership and purpose-driven consulting, James and Alex dive into how organisations can align purpose with impactful outcomes, sharing insights on the PAS808 framework and the power of defining “optimal contribution.” They explore purpose from multiple angles—from transforming charity work and fostering community alignment to navigating purpose-driven strategies in business. Drawing from their involvement in Clarasys's purpose-led initiatives and broader experiences with frameworks like PAS808 and concepts like Ikigai, the trio provides real-world advice on making purpose a central force in strategy, culture, and decision-making.  For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/the-importance-of-purpose-driven-change

In this episode of our ‘Game Changers' podcast, host Alex Wilford is joined by Sarah Gillard, CEO of A Blueprint for Better Business, to explore the transformative power of purpose in business. Together, they dive into the key role that purpose plays in shaping not just brands, but entire organisations, and how it can unlock innovation, cultural strength, and new strategic opportunities. Sarah shares her experience working on the purpose re-articulation at John Lewis Partnership and reflects on the importance of authenticity in purpose-led branding. They also discuss how businesses can shift from profit-driven models to ones that prioritise people and the planet, without sacrificing commercial success. For more information and to read the transcript, visit our website:

In this episode of our Simply Sustainability podcast, host Ruth Wilkinson is joined by Andy Brown, Group Chief Sustainability Officer at Anglian Water Group, and Ed Leighton, Director of Strategy and Policy at Ofcom to chat through the intricacies of creating a purpose-led strategy. As active members of the Purpose in Practice Community (PIPC) - a collective of senior leaders who explore innovative ways to put people and the planet at the heart of business and organisational success - Ruth, Ed and Andy discuss their involvement in the community's collaborative ‘labs.' These labs dive deep into key topics, offering hands-on experimentation and shared learning among changemakers. In this podcast, the trio pull on their knowledge and experience of facilitating lab three, which focused on how to make purpose core to strategy and performance. They share the five key steps to creating a purpose-led strategy and provide practical advice to drive purpose-led change. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/how-to-create-a-purpose-led-strategy

In this episode of ‘Simply Sustainability', host Ruth Wilkinson welcomes guests father and daughter duo Andy and Emily Brown to explore the dynamic interplay between generations in shaping purpose-driven organisations.  Whether you're a seasoned leader or an emerging talent eager to make your mark, this conversation reveals the transformative power of intergenerational collaboration. The trio delves into innovative ideas, the significance of cultivating passion within teams, and how to effectively bridge the gap between experience and fresh perspectives to drive meaningful change. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/generations-of-change-bridging-ideas-for-a-purpose-driven-future

In this episode of ‘Nevermind the Pain Points', host Tom Carpenter and guest Phil Boyden from Sojourn Solutions dive into the power of account based marketing (ABM). Whether you're a growing enterprise or an established player looking to refine your approach, this conversation will offer valuable insights into optimising your ABM approach. The duo explore real-world applications, the importance of cross-departmental collaboration, and how to effectively engage prospects at the right time. For more information and to read the transcript, visit our website:

In this episode of the Game Changers podcast, Sophie Brazell-Ng sits down with Wayne Clarke, co-founder of the Global Growth Institute, to explore what it really takes to be a world-class manager. Surprisingly, it's not about complex strategies but about mastering the basics, investing in your people, and understanding their dreams and ambitions. Wayne shares insightful stories from his experience working with leaders at top organisations and challenges common corporate training strategies that focus on ROI over real value. For more information and to read the transcript, visit our website: https://clarasys.com/insights/thinking/podcast/effective-management-tips-every-leader-should-know

In this episode of “Game Changers" host Sophie Brazell-Ng is joined by Sarah Partridge and Suzie Mossman-Monk to explore how leaders and team members alike can foster psychological safety to drive team success. The conversation dives into practical strategies for building trust, encouraging open feedback, and creating a culture of challenge that ultimately leads to high performance. Along the way, they share personal insights, real-world examples, and actionable steps to cultivate a psychologically safe environment in any team setting. To read the full transcript, visit our website www.clarasys.com.

In this episode of "The Changemakers," host Sophie Brazell-Ng is joined by Sally Jenner, an experienced change leader, to discuss the intricacies of managing and leading successful organisational transformations. Sally shares her experiences, practical tools, and key strategies for navigating change effectively, ensuring adoption, and measuring success.

In this episode of Nevermind the Pain Points, join host Sophie Brazell-Ng, alongside guests Suzie Mossman-Monk and Sarah Partridge, delves into the topic of Imposter Syndrome in the workplace. Suzie, a chartered psychologist, and Sarah, a leadership consultant, share their professional insights and personal experiences with this common psychological phenomenon.

Join Clarasys Associate Director Tom Carpenter and marketing expert Phil Boyden of Sojourn Solutions as they explore the complexities of MarTech, from automation platforms to AI, to CDPs, and offer practical advice on navigating the evolving tech landscape.

Dive into the transformative world of in-house change management with the latest episode of our podcast. Learn from Lou Robey, former BBC Head of Change and Director of Women in Change, and Stephanie Ho, Senior Consultant at Clarasys, as they discuss innovative strategies for building change capabilities within organisations. Discover the power of community, the importance of people-centred leadership, and how to sustain change initiatives without extensive resources. Whether you're a seasoned professional or new to the field, this episode offers valuable insights into fostering a collaborative, adaptable, and forward-thinking workplace.

In this episode, explore the evolving landscape of hybrid work models with experts Sophie Brazell-Ng, Sarah Partridge, and Dr. Kristina Curtis. Dive into the challenges, strategies, and cultural shifts shaping the blend of remote and in-office work. Tune in for insights on leadership, employee retention, and creating a balanced, productive work environment.

Join Tom Carpenter from Clarasys and marketing operations expert Phil Boyden from Sojourn Solutions in a deep dive into the evolving MarTech landscape. Discover actionable insights on integrating marketing and sales, leveraging existing technologies, and navigating the complex world of marketing automation and customer data platforms. Tune in to learn how B2B marketing is increasingly mirroring B2C strategies for better customer engagement and ROI.

Join us as we explore the critical role that coaches play in unlocking the full potential of leaders. Through insightful discussions with industry experts and seasoned coaches, we uncover the secrets to increasing effectiveness and strategic growth. Tune in to discover how coaching can be your ally in navigating challenges and steering your career towards success.

CX talks - The modernisation of B2B Subscription offerings by Clarasys

Discover the transformative trends in B2B buying as digital self-service experiences gain prominence. Join CX experts Tom Carpenter and Simon Blosse as they delve into the changing dynamics between B2B and B2C, the impact of generational shifts on buyer behaviour, and strategies for engaging modern customers, in this episode of CX talks.

In this episode of Knowing Not-For-Profits, Clarasys sits down with Aleema Shivji, the interim CEO and Chief Impact Officer at Oxfam GB. They discuss Aleema's personal journey to leadership in the not-for-profit sector, Oxfam's vital work on the frontlines of ending poverty, and the broader challenges faced by the sector.

In this episode of Never Mind The Pain Points, host Sophie Brazell is joined by guests Sarah Partridge and Dr Kristina Curtis to explore the intricate relationship between leadership, employee satisfaction and organisational culture. Host Sophie Brazell is a consultant at Clarasys and one of our Change Management experts. Sarah Partridge is the Founder & Director of The Change Academy, who brings her extensive experience in coaching and organisational change to the conversation, unravelling the nuances of effective leadership. Dr. Kristina Curtis is a behavioural scientist and expert in applied behaviour change. With a background in public health, Dr. Curtis shares valuable insights into behaviour change models and real-world interventions. Resources mentioned: Dr. Kristina Curtis case study - https://www.sciencedirect.com/science/article/pii/S2211335518301657 Absentee leadership article - https://www.bps.org.uk/psychologist/corporate-gaslighting-absentee-leaders-and-emotions-work Behaviour change taxonomy - https://pubmed.ncbi.nlm.nih.gov/23512568/ The hippo effect - https://www.corporate-rebels.com/blog/hippo-effect Guest Contacts: Sarah Partridge The Change Academy - www.thechangeacademy.co.uk LinkedIn - https://www.linkedin.com/in/sarah-partridge-846b5326/ Email: sarah@thechangeacademy.co.uk Dr. Kristina Curtis Applied Behaviour Change consultancy - www.appliedbehaviourchange.com Email: kristina@appliedbehaviourchange.com LinkedIn: https://www.linkedin.com/in/dr-kristina-curtis-67395510

In the third episode of ‘Knowing Not for profits', Sustainability and Impact Lead and host, Sam Maguire, is joined by Chris Macqueen, Associate Director of Strategy and Planning at the Stroke Association, to reflect on the challenges and lessons learned in 2023 within the not-for-profit sector, particularly focusing on the Stroke Association's experiences. The discussion covers the impact of the COVID-19 pandemic, the cost of living crisis, and the ongoing challenges in the health and social care system. You can find out more about the Stroke Associate on their website http://strokeassociation.org.uk.

What wellbeing trends have we seen this year and what are to come? In this episode of Never Mind The Pain Points, our Performance Psychologist Suzie Mossman-Monk and Head of People Sophie Andrews delve into the world of wellbeing trends, discussing economic environment challenges, hybrid working trends, wider world tensions, the importance of enhanced employee benefits and support and addressing burnout and overwhelm.

Personalisation is a hot topic, but what does it mean, what are the benefits and what should organisations consider to master the art? In this episode of CX Talks, hosts and customer experience experts Simon Blosse and Tom Carpenter delve into the world of personalisation, unravelling the fine line between customisation and cost-effectiveness. Discover their insights on achieving impactful tailored experiences and the pivotal role of experimentation.

In the second episode of ‘Knowing Not for profits', hosts Tomas Vieira-Short and Ruth Wilkinson chat to guest Alex Davies, current Sustainability and ESG Lead at Cancer Research, about how non-profit organisations can embrace sustainable practices to drive efficiency, engage partners, and make a positive impact on their missions. The trio explore challenges, funding opportunities, and practical strategies for implementing sustainability within the charity sector.

Join change experts Tanya and Hannah in this podcast episode as they discuss how organisations can sustainably move to a hybrid workforce, and the benefits doing so can bring.  The duo discuss why having a hybrid workforce allows a more diverse workforce, key change management concepts and considerations for organisations to enable a successful hybrid working model and the important part culture has to play in enabling success.

Catherine Stagg-Macey is an executive coach who has undergone a remarkable career transformation. Driven by an early fascination with understanding human behaviour, she transitioned from a successful corporate career to pursue her passion as a coach. Drawing from her own experiences and invaluable lessons, Catherine serves as a trusted mentor for mid-career professionals, empowering them to reignite their spark at work and navigate successful transitions. With a unique journey and unwavering commitment, she guides individuals in achieving fulfilment and fostering professional growth. In this episode of Never Mind the Pain Points, our in-house performance psychologist Suzie Mossman-Monk chats to Catherine about the art of leading high-performance teams. They explore the essential components of effective leadership and team dynamics, including defining behaviours, fostering psychological safety, and aligning expectations. With a focus on modelling desired behaviours and embracing coaching, Catherine shares valuable insights on creating a collaborative environment that inspires and empowers individuals to thrive within high-performance teams.

In this episode of Never Mind the Pain Points, Pim de Morree, Co-founder at Corporate Rebels, chats to our in-house performance psychologist, Suzie Mossman Monk about how organisations can become more progressive and empower teams to highly perform.

In the first episode of our brand new podcast series ‘Knowing not for profits', non-profit experts Ed Kemp Sloan and Sarah Rigby chat to Rene Olivieri, current Chair at The National Trust and RSPCA, about his career to date and any trends, challenges and opportunities the industry is facing.  They discuss the importance of trust, collaboration and setting small steps in order to achieve goals and the part an innovative mindset plays in success.

In the fourteenth episode of ‘Clarasys presents: Simply Sustainability', Clarasys' Harriet Shelton and Jacob Brockman chat with Dr. Merryn Haines-Gadd, Research Fellow at the University of Exeter within the Exeter Centre for Circular Economy. The trio discuss why organisations must consider circular initiatives, the part customers should play in the design process and how organisations can successfully combine the customer-centric mindset with circular ambitions.

In this episode of Never Mind the Pain Points, Simon and Honor discuss the entirety of the customer lifecycle, the evolution of lead to cash, challenges organisations are facing and why a customer-centric approach is imperative for success.

TripShift helps companies, track, reduce, mitigate and disclose transport-related carbon emissions through their automated carbon tracking platform. In the thirteenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to TripShift's commercial director, Sebastien Thomas, about why decarbonising transport emissions is so important for businesses, challenges that arise that can cause setbacks for progression and how organisations can start making a difference in this space.

In the twelfth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Thea Sherer, Director of Sustainability at publishing company Springer Nature. The pair discuss Thea's role in detail, what it takes to be a sustainability lead including tips and tricks, challenges faced, proud moments and the progress Springer Nature Group are making on their sustainability journey.

In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart explains the term reverse logistics. Tune in to hear what it means, how it works and the benefits for organisations.

In the eleventh episode of 'Clarasys presents: Simply Sustainability' Clarasys' Jacob Brockmann and Estelle Douglas chat to Sophie Cassidy, Software Engineer from Vodafone and Social Value Consultant at Arup, Holly Crossland about the UN Global Compact Young SDG Innovators Programme which they all took part in this year. The "is an opportunity for participating companies of the UN Global Compact to identify young talent within their organizations to collaborate and accelerate business innovation towards the Sustainable Development Goals (SDGs)."1 In 2022, Clarasys decided to send four of our team to take part in the programme to accelerate their knowledge around sustainability. During the programme, participants had the opportunity to refine and validate a specific SDG business challenge pertinent to their companies. The quartet discuss the highlights of the Young SDG Innovators Programme and the projects they developed during the ten months of the programme.

In the tenth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire chats to Claire Pearson, Business Development Director at sustainable drinks business Belu about being a values-led organisation. Belu is a social enterprise in the UK that exists to change the way the world sees water, putting people and the environment first by investing in initiatives that benefit our planet, giving all net profit to WaterAid. The pair discuss Belu and how they are inspiring others to do business better, offering advice to other organisations.

In the ninth episode of 'Clarasys presents: Simply Sustainability', Clarasys' Sam Maguire meets Emily Jackson, Senior Vice President of Sustainability at global media organisation The Economist Group. The pair discusses; how Emily landed and shaped her role and what it involves including challenges and achievements, how The Economist Group is committed to sustainability, and advice for other sustainability leaders to be successful.

Our in-house performance psychologist Suzie Mossman-Monk catches up with accredited sport and exercise psychologist Dr Phoebe Sanders to discuss how to develop and maintain high-performing teams. Phoebe is currently the Culture and Leadership Advisor for UK Sport. She has worked extensively with sports teams across the UK, including England Women's Cricket and holds a PhD in Psychosocial rehabilitation amongst numerous other well-respected qualifications in the field. The pair discuss what makes a high-performing team, why high-performing teams need psychological safety, how to facilitate and how to approach managing high-performing teams.

Join Sarah, Simon and Ruth in the latest episode of Never Mind the Pain Points where they discuss: 'Does charity transformation ever work?'. The trio delve into the challenges that the charity sector is facing today, why many charity transformations fail, how agile ways of working can help deliver quickly and why starting with the impact that you are trying to achieve and communicating effectively throughout is the key to success.

In episode eight of 'Clarasys presents: Simply Sustainability', Clarasys' Olivia Birch chats to Dr Rachel Smedley, Senior Lecturer of Geography and Planning at the University of Liverpool, an expert in luminescence dating, a group of methods determining how long ago mineral grains were last exposed to sunlight or sufficient heating, and studier of past environmental change. They discuss how academic data can predict future climate change patterns and be used to help inform organisational decision-making.

In the seventh episode of 'Clarasys presents: Simply Sustainability', our Sustainability Lead Sam Maguire chats to Union Hand-Roasted Coffee's Head of Ethical Sourcing, Pascale Schuit, who offers some tips and advice about what the value of being purposeful is and how others might be able to take themselves on a journey to being more purpose-led.

In the fifth episode of our Snack-sized sustainability podcast, Sarah Hammond explains the terms circularity and the circular economy. Tune in to hear what they mean, why they're important and how your organisation can act to become circular.

In the sixth episode of 'Clarasys presents: Simply Sustainability', Ruth and Ben discuss motivations behind becoming a sustainability lead, what it's like to be in charge of the space at Informa, key skills needed for the role, benefits, challenges and opportunities involved, as well as advice and resources for those who are interested.

In episode four of Snack-sized sustainability, Sarah Hammond discusses net zero in under 5 minutes. Tune in to hear what net zero means, why it's important to achieve it, and why organisations need to start making changes to get ahead of the curve.

In the fifth episode of 'Clarasys presents: Simply Sustainability', Non-profit organisation B Lab UK's Director of Growth and Product, James Ghaffari, chats to Clarasys' Ruth Wilkinson. The pair discuss B-Corp's mission and purpose, some tips and advice to other organisations who may want to undertake a B Corp and a discussion about the challenges that both B Corp and the business world are facing when trying to become more sustainable.