Podcasts about reverse logistics

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Best podcasts about reverse logistics

Latest podcast episodes about reverse logistics

Happy Porch Radio
Exploring Circular Tech: Rental - A view from academia with Dr Lucy Wishart

Happy Porch Radio

Play Episode Listen Later May 29, 2025 34:49


Welcome back to HappyPorch Radio: the circular economy technology podcast!Our hosts are joined by Lucy Wishart, lecturer in Circular Economy and Sustainable Transformations at the University of Edinburgh. In this episode they explore how rental models fit into academic, practical, and social aspects of circularity.From the idea of “consumption work” (and how rental reduces it) to what makes circular systems messy by nature, this conversation is packed with insight.Lucy explains how rental plays a key role in circular economy frameworks like the Nine R's and Product-Service Systems, offering an alternative to ownership-based consumption.The discussion explores both the potential and pitfalls of rental - from shifting consumption habits to labor and logistical challenges. "There's a distinction between circularity and the circular economy. Circularity can be quite small scale and local… but the circular economy requires more than one product, more than one organisation — it's collective. It requires us to work together."This podcast is brought to you by HappyPorch. We specialise in technology and software development for Circular Economy minded purpose-driven businesses. Our podcast focuses mostly on: Circular Economy, Digital Enablers, Technology, Software, Circular Solutions, Fashion & Textiles, Circular Strategies, Digital, Reuse, Circular Design, Circularity, Systems Thinking, Economics, Data, Platforms, Degrowth, Policy & Regulation, Collaboration, Materials, Supply Chain, Biological Cycles, Materials, Food Waste, Biomimicry, Construction, Modular Design, Culture & Language, Zero Waste, Digital Passports, Life Cycle Assessment, Recycling, Reverse Logistics, Materials, Sharing Economy, Manufacturing, Efficiency, Environmental Impact and much more!

Happy Porch Radio
Exploring Circular Tech: Rental - Leasing and Circularity with Leah Pollen

Happy Porch Radio

Play Episode Listen Later May 22, 2025 32:44


Welcome back to HappyPorch Radio: the circular economy technology podcast!In this episode, our hosts Tandi Tuakli and Barry O'Kane had a fascinating conversation with Leah Pollen, a specialist in profitability and circular strategies within the used electronics market, particularly mobile devices. Leah shares deep insights into how the mobile phone industry's leasing and trade-in programs—especially driven by OEMs like Apple and Samsung—created what she calls “accidental circularity.” Leah also explains the business case for phone rental models, including calculations around device depreciation, residual value, repair logistics, and customer return behaviors.One of the biggest barriers Leah identifies is mindset. Many organisations are still entrenched in linear thinking—focusing on sales volume, product obsolescence, and short-term wins. She stresses the importance of redefining what product success looks like in a circular model.Our hosts and Leah draw parallels between mobile phones and other sectors like fashion, luxury goods, and homeware—discussing where circular lessons could be applied and where challenges persist due to differing value chains and consumer behaviors.This podcast is brought to you by HappyPorch. We specialise in technology and software development for Circular Economy minded purpose-driven businesses. Our podcast focuses mostly on: Circular Economy, Digital Enablers, Technology, Software, Circular Solutions, Fashion & Textiles, Circular Strategies, Digital, Reuse, Circular Design, Circularity, Systems Thinking, Economics, Data, Platforms, Degrowth, Policy & Regulation, Collaboration, Materials, Supply Chain, Biological Cycles, Materials, Food Waste, Biomimicry, Construction, Modular Design, Culture & Language, Zero Waste, Digital Passports, Life Cycle Assessment, Recycling, Reverse Logistics, Materials, Sharing Economy, Manufacturing, Efficiency, Environmental Impact and much more!

Happy Porch Radio
Special episode: Navigating Tariff Changes: A Circular Economy Perspective

Happy Porch Radio

Play Episode Listen Later May 14, 2025 32:32


Welcome back to HappyPorch Radio: the circular economy technology podcast!In this special episode our host Barry O'Kane is joined by Charlotte Morley, CEO of thelittleloop, and Ryan Atkins, CEO of Supercycle, to discuss the ripple effects of - ongoing and very fluid - changes to US tariffs and De Minimis import rules on the circular economy in the UK, EU, and US. The conversation, which originated from a passionate exchange on LinkedIn, explores both the opportunities and challenges these potential policy changes present for circularity-focused businesses. The discussion ranges widely from there, covering everything from policy to the importance of smaller, ethical brands to circularity.We discussed how reduced ease of importing low-cost new goods could boost demand for resale and second-hand markets, potentially benefiting the circular economy. While acknowledging the long-term benefits, our guests explained that many small ethical and sustainable brands are already overwhelmed by rising costs, market saturation from fast-fashion giants like Shein and Temu, and how, potentially, additional pressure from tariffs could undermine the "feedstock" of quality products essential for a thriving circular economy.Both guests stress the importance of empathy and support for brands navigating these tough times. They discuss how circularity enablers like their own companies must make circular business models (like takeback and resale programs) as frictionless and financially viable as possible. They also touch on the slow progress of legislation and the need for government mandates and funding to truly shift the industry toward reuse, not just recycling.The conversation concludes with a call to action for both policy involvement and practical support to ensure circularity is not just a long-term goal, but a near-term strategic advantage for businesses.Tune in to learn about how there is, despite current difficulties, a sense of cautious optimism: more brands are beginning to prioritise circularity, although slowly.This podcast is brought to you by HappyPorch. We specialise in technology and software development for Circular Economy minded purpose-driven businesses. Our podcast focuses mostly on: Circular Economy, Digital Enablers, Technology, Software, Circular Solutions, Fashion & Textiles, Circular Strategies, Digital, Reuse, Circular Design, Circularity, Systems Thinking, Economics, Data, Platforms, Degrowth, Policy & Regulation, Collaboration, Materials, Supply Chain, Biological Cycles, Materials, Food Waste, Biomimicry, Construction, Modular Design, Culture & Language, Zero Waste, Digital Passports, Life Cycle Assessment, Recycling, Reverse Logistics, Materials, Sharing Economy, Manufacturing, Efficiency, Environmental Impact and much more!

Supply Chain Now Radio
The Buzz: Circularity, Returns Management, & Reverse Logistics

Supply Chain Now Radio

Play Episode Listen Later May 2, 2025 45:52 Transcription Available


Join us today as we discuss the pressing issue of returns management within the realm of global supply chains, emphasizing the necessity for businesses to prioritize this area as we approach 2025. Welcome to The Buzz!This week, Scott Luton and special guest host Tony Sciarrotta, Executive Director of the Reverse Logistics Association (RLA) welcome Lars Dzedek, the Global Head of Returns & Circularity at DHL Supply Chain to the show, who shares insights on sustainable and circular logistics, including DHL's commitment to achieving net-zero greenhouse gas emissions by 2050. Listen in to learn more about:The staggering $890 billion in product returns in 2024The need for improved returns management to enhance customer loyalty and reduce costsInnovative strategies such as AI-powered return forecasting and shared infrastructure to optimize returns processing and protect product valueAnd more!Listen in and discover the critical role of leadership and education in advancing circularity and sustainability in global supply chains.Additional Links & Resources:With That Said: https://bit.ly/4jqpYJn Why Reverse Logistics Needs to Be a Priority in 2025: https://bit.ly/436mRAAConnect with Lars on LinkedIn: https://www.linkedin.com/in/larsrdzedek/Learn more about DHL: www.dhl.comConnect with Tony on LinkedIn: https://www.linkedin.com/in/tony-sciarrotta-235570/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Plug the Leaks: Where You're Losing Money in Shipping (and How to Fix It): https://bit.ly/42iFW0ZWEBINAR- Altium 365: Integrated Supply Chain Management Across the Product: https://bit.ly/4bWSLmaWEBINAR- Cleared for Takeoff: Workforce Development in the Aviation Industry: https://bit.ly/42X4deyThis episode is hosted by Scott Luton and Tony Sciarrotta produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-circularity-returns-management-reverse-logistics-1424

Retail Podcast
How Retailers Can Win the Battle Against Returns with ReturnPro CEO Sender Shamiss

Retail Podcast

Play Episode Listen Later Apr 30, 2025 22:04


Returns are costing retailers nearly $900 billion annually—and the problem is accelerating.In this episode, Sender Shamiss, CEO and co-founder of ReturnPro, joins The Retail Podcast to expose the operational chaos, financial impact, and future-facing solutions around retail returns.We explore why returns are no longer a back-office issue—but a strategic lever that can drive or destroy margin. From brand protection and machine learning to reverse logistics and customer trust algorithms, Shamiss offers a blueprint for how retailers can take control of the returns crisis.Key topics include:Why bracketing and e-commerce are fueling unsustainable return ratesHow forward-thinking brands are reducing return fraudWhat every retail exec should know about post-purchase operationsThe rise of trusted customer algorithms and “keep-it” logicWhy returns policy now dictates customer loyaltyThe coming rise of the Chief Returns OfficerKey topics include:Why apparel and e-commerce are fueling a returns crisisHow retailers can shift from defense to offense on returnsThe role of machine learning in solving returns complexityThe hidden cost of return fraud—and how to fight backWhy clear returns policies are now a key sales driverVisions of a future Chief Returns OfficerEnjoying the conversation?Follow The Retail Podcast and leave a five-star review if you believe smarter retail is the future.

The Digital Supply Chain podcast
Maximising IT Asset Lifecycles: A Smarter Approach to Sustainability

The Digital Supply Chain podcast

Play Episode Listen Later Mar 3, 2025 32:23 Transcription Available


Send me a messageThe sustainability of IT infrastructure is often overlooked, yet it plays a crucial role in reducing corporate carbon footprints. In this episode, I sit down with Shannon Payne, SVP of Supply Chain Solutions at MDSi, to explore how organisations can optimise reverse logistics, extend asset lifecycles, and reduce emissions in their IT operations.Shannon explains why many large enterprises have well-defined procurement processes but lack structured methodologies for managing IT asset decommissioning, reuse, and recycling. She shares insights into how companies can reduce waste, lower costs, and maximise value from legacy equipment through certified pre-owned IT solutions, which can cut emissions by up to 80% compared to new hardware.We also discuss the growing energy demand of AI, expected to surge by 160% by 2030, and how businesses can balance technology refresh cycles with sustainability goals. Shannon outlines key supply chain challenges, including tracking stranded assets, reducing unnecessary purchases, and optimising forward and reverse logistics for minimal environmental impact.Key Takeaways:The role of IT infrastructure in corporate sustainability and carbon reductionHow AI is reshaping supply chain efficiencies—and increasing energy demandThe business case for refurbished IT assets and the cost savings they offerWhy reverse logistics is often overlooked and how to make it more effectiveEssential KPIs for tracking sustainability progress in supply chain management

Logistics Matters with DC VELOCITY
Guest: Matt Wicks of Zebra Technology on the increased use of warehouse robotics; Trends in electric trucks; Dissecting the latest holiday returns season

Logistics Matters with DC VELOCITY

Play Episode Listen Later Feb 21, 2025 20:14


Our guest on this week's episode is Matt Wicks, senior director of robotics automation at Zebra Technologies. Robotics are rapidly gaining acceptance in distribution operations. They can work 24/7 with a high degree of uptime and accuracy. Our guest shares in which areas of warehouse operations robotics are proving to be the most useful, trends that are leading to their adoption, and what might be hindering robotic deployments in some cases.During this first month of the new administration in Washington, we have seen a shift away from support of electric vehicles, including electric trucks that serve our supply chain operations. As a result, California has responded with adjustments to its electric vehicle mandates. In this segment, we discuss other trends and hindrances towards electric vehicle adoption, as well as an innovative technology that is being piloted for long-haul trucks in Europe.Supply chains continue to deal with a growing volume of returns following holiday peak, and 2024 was no exception. Recent survey data from technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their online experience played a large role in their reason for doing so. We look at how the returns season went this year and what practices retailers can implement to decrease the number of product returns.Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A series of ten episodes is now available on the "State of Logistics." The episodes provide in-depth looks into the current states of key transportation modes, such as trucking, rail, air, and ocean. It also looks at inventory management, 3PLs and more.  All ten episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Zebra TechnologiesDHL tests electric truck with on-board generatorJD Power says that EV growth will stagnate in 2025 due to federal policiesReport reveals that 65% of consumers made holiday returns this yearVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: Zebra Robotics AutomationOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITY

Logistics Matters with DC VELOCITY
Guest: Jason Schenker of Prestige Economics with predictions for supply chains in 2025; What will happen with labor pools this year? 'Tis the season of retail returns

Logistics Matters with DC VELOCITY

Play Episode Listen Later Jan 3, 2025 27:22


Our guest on this week's episode is Jason Schenker, president of Prestige Economics. Schenker is one of the world's leading economists and he shares his insights into what happened in 2024 with the U.S. economy as well as predictions for 2025. Our discussion includes the economic outlook for supply chains and the material handling industry in particular, inflation, consumer prices, interest rates, employment, and looming tariffs One of the top themes we covered in the past year was the labor pool, and specifically how employers in the logistics sector have struggled to find either qualified employees for increasingly technical positions, or simple enough at all for even entry level positions for things like warehouse work and truck driving. This week a report was released that identified five workplace trends that are coming up in the new year, and methods for how employers can best adapt.With peak shipping season behind us, it's time to move on to peak returns season. We are now in the thick of it when it comes to reverse logistics, as retailers and e-commerce fulfillment companies deal with all those post-holiday gifts coming back. We preview a January story in DC Velocity that reveals that many retailers are rethinking their approaches when it comes to managing their returns processes. Supply Chain Xchange  also offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. A series of ten episodes is now available on the "State of Logistics." The episodes provide in-depth looks into the current states of key transportation modes, such as trucking, rail, air, and ocean. It also looks at inventory management, 3PLs and more.  All ten episodes are available to stream now. Go to your favorite podcast platform to subscribe and to listen to past and future episodes. The podcast is also available at www.thescxchange.com.Articles and resources mentioned in this episode:Prestige EconomicsWorkplace report finds 5 trends sweeping global labor poolVisit Supply Chain XchangeListen to CSCMP and Supply Chain Xchange's Supply Chain in the Fast Lane podcastSend feedback about this podcast to podcast@agilebme.comPodcast is sponsored by: Werner Premium ServicesOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYTop 10 Supply

FreightCasts
Check Call EP140 The woes of reverse logistics

FreightCasts

Play Episode Listen Later Dec 3, 2024 28:11


In this episode, we break down some of the most common issue that come with reverse logistics and ecommerce returns. Our guest, Dan Spitale, Vice president of global sales from UPS Capital, dives into the rise of consumer choice and preferences and how shippers are having to manage a hefty returns logistics budget. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

CheckCall
The woes of reverse logistics

CheckCall

Play Episode Listen Later Dec 3, 2024 28:11


In this episode, we break down some of the most common issue that come with reverse logistics and ecommerce returns. Our guest, Dan Spitale, Vice president of global sales from UPS Capital, dives into the rise of consumer choice and preferences and how shippers are having to manage a hefty returns logistics budget. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call Podcast Other FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

eCom Logistics Podcast
Returns Done Right: Unlocking the Hidden Value of Reverse Logistics with Jonathan Poma

eCom Logistics Podcast

Play Episode Listen Later Sep 23, 2024 36:32


ABOUT THE GUESTJonathan Poma is the Co-founder and Executive Director of the Board of Loop, a leading returns management platform for Shopify merchants. With over 13 years of experience in e-commerce, Jonathan has a deep understanding of the complexities of returns and reverse logistics. Under his leadership, Loop facilitates 2.5 million returns monthly and works with over 4,000 merchants, helping them optimize their reverse logistics and boost profitability. Jonathan has been instrumental in building Loop from a simple project for Chubbies into a major player in the Shopify ecosystem, handling returns for some of the world's fastest-growing brands.HIGHLIGHTS[00:03:00] From Idea to Reality: The Birth of Loop Returns[00:07:30] The Importance of Returns in E-Commerce[00:17:30] The Shift to Paid Returns: Why 72% of Merchants Now Charge[00:22:00] Rethinking Reverse Logistics: A New Frontier[00:29:00] Data and Personalization in ReturnsQUOTES[00:01:30]  "Let's start with solving problems and then figure out how to make money, not try to make money and figure out if there's a problem to solve." -  Jonathan Poma[00:07:00] "When capital was cheap, returns didn't seem like a big deal, but now, optimizing reverse logistics can make or break profitability." -  Jonathan Poma[00:08:30] "Returns are the last rock to turn over in finding profits in e-commerce today." - Jonathan Poma[00:11:30] "Amazon has mastered returns because they know everything about every customer—they hold accountability like no one else." - Jonathan Poma[00:14:30] "It now comes down to personalization. There is a difference between a top buyer, but is that top buyer also the top returner? There's a correlation between the two." -  Ninaad Acharya[00:17:00] "Free returns aren't sustainable for most brands anymore, and that's a massive shift we're seeing across e-commerce." - Jonathan Poma[00:20:00] "Logistics is somehow driven by commerce's decisions rather than working hand in hand... I want to see the world actually change where commerce and logistics get much closer from a data perspective."  - Ninaad AcharyaFIND MORE ABOUT OUR GUESTWebsite: Loop ReturnsLinkedIn: Jonathan PomaTwitter: @PomaJP

eCom Logistics Podcast
Rethinking Returns: Kyle Bertin on Turning E-Commerce Challenges into Supply Chain Wins

eCom Logistics Podcast

Play Episode Listen Later Sep 18, 2024 29:58


ABOUT THE GUEST:Kyle Bertin is the co-founder and CEO of Two Boxes. Prior to founding Two Boxes in 2022, Kyle held senior roles at Outrider, Flexport, DeepScale (acquired by Tesla), and Deloitte. His extensive experience in logistics and strategy, combined with a passion for operational efficiency, has positioned Kyle as an innovator in the supply chain and returns management space. Kyle holds a BA in Economics from Northwestern University and an MBA from UC Berkeley's Haas School of Business.HIGHLIGHTS:[00:01:50] – Kyle's journey and the founding of Two Boxes.[00:04:20] – The rising complexity of returns in e-commerce.[00:05:30] – The explosion of online returns.[00:06:50] – Automation and smart systems to streamline returns processes in warehouses.[00:20:00] – Challenge of fraud in returns and how technology can help mitigate this growing issue.[00:26:00] – Collaboration between brands, 3PLs, and logistics tech providers to combat returns fraud.QUOTES:[00:05:10] – "It's never been easier for a consumer to return an item, but it's never been harder for a warehouse to handle those returns." – Kyle Bertin[00:06:00] – "Online return volumes in the U.S. have increased eightfold in just five years, creating huge challenges for warehouses and 3PLs." – Kyle Bertin[00:15:26] – "In an e-commerce warehouse, thousands of people interact with screen flows daily, yet no one cared about the user experience. Just improving that one aspect can massively boost efficiency." – Ninaad Acharya[00:23:50] – "Roughly 10 to 15% of returns we see have clear evidence of fraud or abuse, from empty boxes to swapped items." – Kyle Bertin[00:28:00] – "The future of reverse logistics is collaboration—logistics providers, retailers, and tech companies need to work together to reduce fraud and improve efficiency." – Kyle BertinFind More About the GuestWebsite: Two BoxesLinkedIn: Kyle Bertin on LinkedInTwo Boxes LinkedIn: Two Boxes LinkedIn Page

eCom Logistics Podcast
Tech-Driven Returns: Optoro's Amena Ali on Optimizing Reverse Logistics

eCom Logistics Podcast

Play Episode Listen Later Sep 16, 2024 42:54


ABOUT THE GUESTAmena Ali is the CEO of Optoro, a leader in reverse logistics technology. With a career that spans over 25 years, she has held pivotal roles in companies like MCI, Bain & Company, and several software firms. At Optoro, Amena leads the charge in tackling the multi-billion-dollar returns problem, working with major retailers such as Gap and Best Buy. Her expertise in product marketing, finance, and business development makes her a thought leader in logistics innovation, helping retailers and brands optimize their return management systems for better customer experiences and sustainability.HIGHLIGHTS[00:01:30] – Growing returns problem and its environmental impact.[00:02:30] – The surge in return rates since the pandemic and the need for retailers to adapt.[00:04:00] – Amena's career journey.[00:08:47] – Returns Management System (RMS).[00:14:58] – The "art and science of dispositioning".[00:27:30] – The role of AI, robotics, and data science in reducing return processing costs.[00:36:30] – Addressing fraud and authenticity with data capture and blockchain technology.QUOTES:[00:01:31] – "The trends are pretty stark since the pandemic. Returns are up 3.5x, with rates as high as 30% for some goods. It's a monumental problem that's not going away." – Amena Ali[00:02:30] – "We need to come up with a win-win-win solution: a win for shoppers, retailers, and the environment." – Amena Ali[00:06:09] – "Work-life balance isn't the goal anymore; it's about finding a sustainable work-life integration." – Amena Ali[00:14:58] – "Returns are two to three times more labor-intensive than forward logistics. The longer it takes to process, the more you lose in recovery." – Amena Ali[00:36:37] – "You need data to spot who's a trustworthy shopper and who isn't." – Amena Ali FIND MORE ABOUT THE GUEST:Website: OptoroLinkedIn: Amena AliWhite Paper: WMS vs RMS: A Guide to Return Management

eCom Logistics Podcast
Expert Panel: Fighting Returns Fraud & Boosting Revenue in Reverse Logistics

eCom Logistics Podcast

Play Episode Listen Later Sep 11, 2024 45:04


ABOUT THE GUESTSAmena Ali, CEO of Optoro, has 15+ years of experience in returns and reverse logistics. Optoro provides a complete returns management platform, helping major brands manage returns more efficiently, focusing on sustainability and circularity.Jonathan Poma, Co-founder and CEO of Loop, leads a platform that handles return management for Shopify merchants, processing millions of returns every month and routing products back into resale channels.Gayle Tate, Former CEO of Trove, drives innovation in the resale space by enabling brands to power trade-in and resale programs, helping them recapture value from returned items and reduce environmental impact.Kyle Bertin, Co-founder and CEO of Two Boxes, focuses on improving return processing in warehouses through advanced, agnostic technology, optimizing efficiency and sustainability for brands across North America.Julian Mitchell, Co-founder and CIO of G2 Reverse Logistics, brings a deep focus on using data analytics and AI to help brands optimize returns processes, reduce costs, and re-commerce products.HIGHLIGHTS[00:06:00] Gayle Tate highlights the revenue potential of resale programs.[00:12:00] Ninaad Acharya expands on the multi-layered nature of reverse logistics.[00:24:00] Gayle Tate discusses the importance of data-driven decision-making.[00:32:00] Jonathan Poma discusses the growing challenge of returns fraud in ecommerce.[00:41:00] Julian Mitchell points out the hidden costs of “free” returns for retailers.QUOTES:[00:07:00] – "Recommerce captures new customers by reselling returned items at a lower price, adding value for brands." – Gayle Tate[00:25:00] – "We need a flexible platform that integrates across WMS, TMS, and other logistics systems to truly optimize reverse logistics." – Amena Ali[00:32:00] – "Returns fraud and returns abuse is like a hundred-billion-dollar problem in the US." – Jonathan Poma[00:33:00] – "Automation creates new fraud vectors, but we can use AI and data analytics to predict and prevent these frauds." – Jonathan Poma[00:40:00] – "There are bad actors not just on the consumer side, but within warehouses, and brands need more data to detect and prevent fraud at every level." – Kyle BertinFind More About the Guest Panelists:Amena AliLinkedIn: Amena AliWebsite: Optoro.comJonathan PomaLinkedIn: Jonathan PomaWebsite: LoopReturns.comGayle TateLinkedIn: Gayle TateWebsite: Trove.comKyle BertinLinkedIn: Kyle BertinWebsite: TwoBoxes.comJulian MitchellLinkedIn: Julian MitchellWebsite: G2RL.com

Supply Chain Network
Pros to Know: goTRG's Sender Shamiss Talks Reverse Logistics

Supply Chain Network

Play Episode Listen Later Aug 29, 2024 16:00


The New Warehouse Podcast
EP 499: Going Circular with Rich Bulger

The New Warehouse Podcast

Play Episode Listen Later Jul 3, 2024 40:00


Send us a Text Message.Welcome to The New Warehouse Podcast. Today, Rich Bulger, the author of Going Circular: The Evolution of Reverse Logistics into a Competitive Weapon joins the show. Rich has recently earned a master's degree in reverse logistics, a field he is deeply passionate about. His extensive background includes a 17-year career at Verizon Wireless, where he pioneered innovative reverse logistics programs. In this episode, Rich shares insights on reverse logistics, its transformative potential for businesses, and how it can be leveraged as a competitive advantage.Trade in your forklift for a $2,500 rebate here. Sign up for Warehouse Wisdom Wednesdays right here. Follow us on LinkedIn and YouTube.Support the Show.

The Voice of Retail
A Masterclass In Retail Returns & Reverse Logistics with John Lee

The Voice of Retail

Play Episode Listen Later May 31, 2024 31:42


In this episode, I tap into John Lee's decades of reverse retail logistics experience.    He discusses the importance of a seamless customer returns process, reasons for cart abandonment due to unclear return methods, and strategies using data analytics and personalization to reduce returns. We also explore managing high return rates, innovative solutions for non-restockable items, challenges in store handling of returns, best practices in reverse logistics, and leveraging returns for environmental stewardship.  About JohnPresident / COO / Board member / Advisor, John is a change and growth leader with extensive Canadian and international experience in retail/eCommerce, supply chain & logistics, express and transportation, and also providing executive strategy and systems consulting in these disciplines. A brand ambassador, participative leader and coach, encouraging curiosity, learning and honesty, coaching and driving teams to approach their transformation agendas with courage, passion and open, transparent communications to achieve superior performance.He has launched and scaled-up new businesses, and led transformations and integration of acquisitions in others, working in Canada the United States, and globally in over 30 countries. In recent years John has been an industry leader in reverse logistics for retail and other industries. He has worked with several global retailers to design, implement and refine their customer returns, reverse logistics and merchandise liquidation operations in executive leadership roles as:President, Channel Control Merchants Canada – the country's largest reverse logistics provider and operator of extreme value retail stores;US-based VP Business Development & Client Services for goTRG, the North American industry leader in data-driven reverse logistics, returns management, and online merchandise liquidation;VP & General Manager – Canada for Liquidity Services, a publicly traded (NASDAQ: LQDT) company and the world's leading provider of online liquidation marketplaces for retail merchandise, government surplus and industrial capital assets.In these roles, John worked with 7 of the top 10 US and global retailers, and many other major retailers and brands to build and operate processes that met the client's objectives for both positive financial performance and auditable sustainability / environmental stewardship results. He says that he has had “the rare privilege to learn how to help organizations deliver great financial performance and achieve crucial and auditable environmental sustainability results at the same time”.John is an alumni of Harvard Business School's Advanced Management Program and has served as Chair, Vice-Chair and Director on the Board of Directors of an international charity / research organization. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

FreightCasts
WHAT THE TRUCK?!? EP693 When to DNU brokers and carriers; why flatbed is king; reverse logistics

FreightCasts

Play Episode Listen Later Mar 13, 2024 60:30


When to DNU brokers and carriers; why flatbed is king; reverse logistics | WHAT THE TRUCK?!? On Episode 693 of WHAT THE TRUCK?!?, Dooner is talking to Ship Happens' Jennifer Morris about putting a carrier in do-not-use status. When is it OK to issue FreightGuards and pull carriers from your network? Morris advises.  Fillogic CEO Bill Thayer tells us why omnichannel is dead, shares how holiday returns went, updates us on the state of reverse logistics and tells us why 2024 is the year of partnerships. FreightWaves' Thomas Wasson is crunching the numbers in SONAR to tell us about what the market is looking like right now. Is flatbed really king? Plus, Easterflation; a new toilet paper crisis; a fiery rate the strap work; and what to do when your spouse damages your car. Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

What The Truck?!?
When to DNU brokers and carriers; why flatbed is king; reverse logistics

What The Truck?!?

Play Episode Listen Later Mar 13, 2024 60:30


On Episode 693 of WHAT THE TRUCK?!?, Dooner is talking to Ship Happens' Jennifer Morris about putting a carrier in do-not-use status. When is it OK to issue FreightGuards and pull carriers from your network? Morris advises.  Fillogic CEO Bill Thayer tells us why omnichannel is dead, shares how holiday returns went, updates us on the state of reverse logistics and tells us why 2024 is the year of partnerships. FreightWaves' Thomas Wasson is crunching the numbers in SONAR to tell us about what the market is looking like right now. Is flatbed really king? Plus, Easterflation; a new toilet paper crisis; a fiery rate the strap work; and what to do when your spouse damages your car. Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

The Everyday Scholar
Reverse Logistics and the Hidden Value of Customer Returns | EP103

The Everyday Scholar

Play Episode Listen Later Mar 8, 2024 43:05


What happens when customers return items they've bought? Where do those products go, and how can companies transform their returns processes into sustainable operations? RecirQ CEO and American Public University alumnus, Rich Bulger, joins Dr. Oliver Hedgepeth today to answer these questions, and more. Hosted on Acast. See acast.com/privacy for more information.

Transportation & Logistics
Episode #133 Getting To It with G2 Reverse Logistics' VP of Sales and Marketing Julie Massey

Transportation & Logistics

Play Episode Listen Later Feb 13, 2024 34:48


Listen in as we deep dive into the importance of reverse logistics in our highly consumerized world. Powered by ⁠Atlanta Dispatch LLC⁠ Dispatching Services: www.atlantadispatch.org Podcast Website: transportationandlogistics.club Physical Book Copy: transportationandlogistics.club/amazon eBook: https://books2read.com/u/4jqlzX Stay updated with our happenings: https://linktr.ee/transportationandlogistics?utm_source=linktree_profile_share Hashtags: ⁠#transportationandlogisticsclubhouse⁠ ⁠#freightbroker⁠ ⁠#hotshot⁠ ⁠#flatbed⁠ ⁠#dispatcher⁠ ⁠#boxtruck⁠ ⁠#logistics⁠ ⁠#opendeck⁠ ⁠#broker⁠ ⁠#freight⁠ ⁠#freightforwarding⁠ ⁠#carrier⁠ ⁠#trucking⁠ ⁠#supplychain⁠ ⁠#warehousing⁠ ⁠#storageyard⁠ ⁠#freightmanagement⁠ ⁠#Reefer⁠ ⁠#drayage⁠ ⁠#refrigeratedfreight⁠ ⁠#trucking⁠ ⁠#dedicatedfreight⁠ ⁠#dat⁠ ⁠#containers⁠ ⁠#chassis⁠ ⁠#networking⁠ Intro/Outro Music Shoutout: Positive Hip-Hop by MaxKoMusic | https://maxkomusic.com/ Music promoted by https://www.chosic.com/free-music/all/ Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) https://creativecommons.org/licenses/by-sa/3.0/

Zebra's Your Edge Podcast
Industrial Automation Insider: What Role Should RFID, Machine Vision and Other Automation Technologies Play in Reverse Logistics?

Zebra's Your Edge Podcast

Play Episode Listen Later Feb 13, 2024 25:30


Where exactly should these automation technologies be used within the reverse logistics chain? Alex Whiting, founder of MiTEQ, reveals what he's found to work best in our latest episode of the Industrial Automation Insider.

Supply Chain Now Radio
Supply Chain Now Classic: The Business Case for Prioritizing Reverse Logistics featuring Tony Sciarrotta

Supply Chain Now Radio

Play Episode Listen Later Feb 12, 2024 46:58


Early in 2023, the Reverse Logistics Association held its 19th Annual Conference & Expo in Las Vegas, Nevada. It was their biggest event yet, with over 350 member companies and over 800 people registered for the event, which featured a pitch competition, awards ceremony, top notch content, and – of course – plenty of networking time.Tony Sciarrotta has been the Executive Director of the Reverse Logistics Association since 2016 and is a return guest and co-host in the Supply Chain Now Reverse Logistics Series. Tony has also held a variety of sales and marketing positions in the consumer electronics industry, including President of Reverse IT Sales & Consulting and 25 years at Philips Consumer Lifestyle.In this classic Supply Chain Now episode, Tony joins host Scott Luton to share his main takeaways from the event and to shine the spotlight on top trends in reverse logistics:• How new software is automating the business decisions about whether each return should be liquidated, resold into the secondary market, or sold via a special business channel• Why he is challenging business leaders to prioritize reverse logistics by appointing someone at the VP or even the C-level to own their management• What he is doing – and who the RLA is partnering with - to increase the reverse talent pipelineAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comWEBINAR- AI-based forecast automation dreams do come true at Danone: https://bit.ly/3RRcMRjWEBINAR- Inflation & SMBs: Unlocking Cash Tied up in Inventory: https://bit.ly/48BIUzNWEBINAR- Achieving the Next-Gen Control Tower in 2024: Lessons Learned from the High-Tech Industry: https://bit.ly/3Syzrn1WEBINAR- Data Driven Decision Making in Logistics: https://bit.ly/49lt102This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-business-case-prioritizing-reverse-logistics-1234

Bill Handel on Demand
BHS - 8A –'Tech Tuesday' with Rich DeMuro | World of Reverse Logistics

Bill Handel on Demand

Play Episode Listen Later Dec 12, 2023 29:48 Transcription Available


Wayne Resnick is in today for The Bill Handel Show. KFI's own Tech Reporter Rich DeMuro joins the program for 'Tech Tuesday'! Rich talks about Google losing the antitrust case brought by Epic Games, why the latest software update for iPhone is actually worth it, and new TSA screenings coming soon. The world of reverse logistics. Discord leaks get spanked.

Retail Gets Real
324. How reverse logistics makes the retail cycle go around

Retail Gets Real

Play Episode Listen Later Nov 7, 2023 23:09


Retail Gets Real episode 324: Tony Sciarrotta, executive director of the Reverse Logistics Association, talks about where our returns go, how reverse logistics fits into the circular economy, and what retailers need to know about this increasingly important area of retail. Learn more at retailgetsreal.com.

TechCrunch Startups – Spoken Edition
Devolut leverages e-commerce growth in Latin America to develop reverse logistics tool

TechCrunch Startups – Spoken Edition

Play Episode Listen Later Aug 29, 2023 5:20


Devolut enables merchants a returns option that doesn't require boxes or labels. It also provides a network of “city points” where consumers can go to return merchandise.

Talk Commerce
Revolutionizing Returns: Harnessing the Power of Reverse Logistics with Amena Ali

Talk Commerce

Play Episode Listen Later Jul 25, 2023 28:21


In this engaging episode of Talk Commerce, Brent Peterson sits down with Amena Ali, CEO of Optoro, a company specializing in optimizing returns and reverse logistics for businesses. They delve deep into the world of e-commerce returns, discussing how an effective returns management process can greatly enhance customer experience and loyalty. Amena shares insights on how retailers can manage returns to improve their bottom line, using AI to evaluate fraud risks and facilitate instant exchanges. She sheds light on the importance for businesses to adopt a customer-centric returns policy similar to Amazon's and the role of technology in making this happen. From discussing the importance of efficient inventory restocking to the increasingly critical role of reverse logistics, Amena provides merchants with valuable advice on enhancing their e-commerce strategy. This episode is an eye-opener for retailers seeking to upgrade their returns management system, raise customer satisfaction and ultimately, increase sales. Whether you're a small-scale e-commerce business owner or an enterprise-level retailer, this candid conversation with Amena Ali offers valuable insights into transforming returns from a problem into an opportunity.

Next Level Supply Chain with GS1 US
Tired of Wasting Resources? Reverse Logistics Solutions Can Help!

Next Level Supply Chain with GS1 US

Play Episode Listen Later Jun 28, 2023 31:33


Did you know that over 100 million tons of textile waste is produced every year? Online returns are a major contributor to this number and as much as 25% of these items have never been worn! Join us as we chat with Ryan Treft, Founder of Resale.com, to discuss how rethinking reverse logistics can reduce waste and increase recovery in mixed lot inventory.   Key takeaways: Resale.com focuses on redistributing net new items that have been returned in mass to help with the retail's sustainability problem. Returns can create many problems for big businesses, including issues with space and the time it takes to address these problems. The return rate is also increasing year over year. Resale.com works with enterprise companies that are required to use UPC codes. These UPC codes help companies like Resale.com find accurate information on the inventory they are working with.   Connect with GS1 US: Our website - www.gs1us.org GS1US on LinkedIn   Connect with guests: Follow Ryan Treft on LinkedIn  

Supply Chain Now Radio
Good Business Should Be Good for the Environment featuring Greg Skrovan with Intel

Supply Chain Now Radio

Play Episode Listen Later Jun 16, 2023 49:06


Reverse logistics teams always have an important role to play in a company, but at Intel, they are uniquely well-positioned for impact. They truly have an opportunity to manage the entire product lifecycle, from planning to design through sales, warranty, and return.Greg Skrovan is the Global Director of Reverse Logistics for Intel Corporation. He has over 30 years of international supply chain experience in multiple industries, and he regularly shares his insights and expertise on supply chain and sustainability. In fact, growing awareness about supply chain's role in the sustainability movement is a primary motivator for him, stressing the need for good business decisions to also be good for the planet.In this episode, Greg joins hosts Scott Luton and Tony Sciarrotta, Executive Director of the Reverse Logistics Association, to share:• The mission, objectives, and outcomes associated with Intel's Global Circular Economy Program• The critical role that data and analytics play in both product circularity and supply chain sustainability• How his work in reverse logistics affects his decisions as a consumer – and vice versaAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSO2023 Q1 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- “Decoding Digital Transformation” – Charting a path forward: https://bit.ly/3VvVc6VWEBINAR- 5 Reasons Network Design is Essential to Supply Chain Resiliency: https://bit.ly/3MxcCNsWEBINAR- Feeling the squeeze? How to Meet OTIF Targets in an Uncertain World: https://bit.ly/42eMZFZWEBINAR- The Power of Spend Visibility: A Roadmap for Success: https://bit.ly/3WToUU5WEBINAR- 5 Ways the Right TMS & ERP Integrations Streamline & Simplify Shipping: https://bit.ly/3CjWWYaThis episode is hosted by Scott Luton and Tomy Sciarrotta. For additional information, please visit our dedicated show page at: https://supplychainnow.com/good-business-should-good-environment-intel-1131

Supply Chain Now Radio
The Business Case for Prioritizing Reverse Logistics featuring Tony Sciarrotta

Supply Chain Now Radio

Play Episode Listen Later May 29, 2023 46:58


Earlier this year, the Reverse Logistics Association held their 19th Annual Conference & Expo in Las Vegas, Nevada. It was their biggest event yet, with over 350 member companies and over 800 people registered for the event, which featured a pitch competition, awards ceremony, top notch content, and – of course – plenty of networking time.Tony Sciarrotta has been the Executive Director of the Reverse Logistics Association since 2016 and is a return guest and co-host in the Supply Chain Now Reverse Logistics Series. Tony has also held a variety of sales and marketing positions in the consumer electronics industry, including President of Reverse IT Sales & Consulting and 25 years at Philips Consumer Lifestyle.In this episode, Tony joins host Scott Luton to share his main takeaways from the event and to shine the spotlight on top trends in reverse logistics:• How new software is automating the business decisions about whether each return should be liquidated, resold into the secondary market, or sold via a special business channel• Why he is challenging business leaders to prioritize reverse logistics by appointing someone at the VP or even the C-level to own their management• What he is doing – and who the RLA is partnering with - to increase the reverse talent pipelineAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2023 Q1 U.S. Bank Freight Payment Index: https://bit.ly/3VuwnIkWEBINAR- “Decoding Digital Transformation” – Charting a path forward: https://bit.ly/3VvVc6VWEBINAR- 5 Reasons Network Design is Essential to Supply Chain Resiliency: https://bit.ly/3MxcCNsThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/business-case-prioritizing-reverse-logistics-1123

In With the New
Reverse Logistics: Extending the Life Cycle of Used Textiles

In With the New

Play Episode Listen Later Feb 28, 2023 32:50


Amelia Eleiter is the Co-founder and CEO of Debrand, a leading textile recycling solutions provider in North America. Amelia and co-founder Wes Baker launched Debrand to help the world's leading apparel brands achieve their product sustainability goals. The company specializes in the secure reverse logistics of obsolete, damaged, or returned goods, with a focus on extracting as much value as possible from our planet's finite resources.

Logistics Matters with DC VELOCITY
Guest: Brandon Isner of CBRE on holiday returns; The Biden administration releases a blueprint for decarbonizing transportation; Tech trends for 2023

Logistics Matters with DC VELOCITY

Play Episode Listen Later Jan 13, 2023 22:09


Our guest on this week's episode is Brandon Isner, Americans head of retail research at CBRE, the large commercial real estate firm. While the holidays are now over and most of us have taken down the tree and put the decorations away, a lot of holiday work still needs to be done for retailers. They have to deal with the $135 billion in expected returns this year. Estimates are that 13 percent of all online orders are being returned. That is a lot to process for any company. Isner discusses how the massive amounts of returns are being handled.The Biden Administration took a step closer to its emissions reduction goalsthis week with the release of an interagency “blueprint” to decarbonize the nation's transportation sector. The plan addresses all passenger and freight travel modes and fuels to reach goals to secure a 100% clean electrical grid by 2035 and achieve net-zero carbon emissions by 2050.  How is the industry reacting to this plan?The supply chain industry is continuously looking  for solutions to move goods faster with less costs. As we begin 2023, what are the hot tech devices and trends that will make an impact and what are also those technologies that are just too far ahead their time? DC Velocity's sister publication CSCMP's Supply Chain Quarterly  offers a podcast series called Supply Chain in the Fast Lane.  It is co-produced with the Council of Supply Chain Management Professionals. The third season of eight episodes has fully launched  and focuses on attracting and retaining labor in our supply chains.  Go to your favorite podcast platform to subscribe.Articles and resources mentioned in this episode:CBREGovernment agencies release blueprint for decarbonizing transportationVolatile markets could trip up buzzy new technologies in 2023Visit DCVelocity.com for the latest news. Visit Supply Chain QuarterlyListen to CSCMP and Supply Chain Quarterly's Supply Chain in the Fast Lane podcastListen to Supply Chain Quarterly's Top 10 Supply Chain Threats podcastSend feedback about this podcast to podcast@dcvelocity.com.Podcast is sponsored by:  BeckoffOther linksAbout DC VELOCITYSubscribe to DC VELOCITYSign up for our FREE newslettersAdvertise with DC VELOCITYTop 10 Supply Chain Management Podcasts

Never Mind the Pain Points
What is reverse logistics?

Never Mind the Pain Points

Play Episode Listen Later Nov 9, 2022 4:28


In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart explains the term reverse logistics. Tune in to hear what it means, how it works and the benefits for organisations.

WBSRocks: Business Growth with ERP and Digital Transformation
WBSP376: Grow Your Business by Learning the Best Practices of Reverse Logistics, a Live Interview w/ a Panel of Experts

WBSRocks: Business Growth with ERP and Digital Transformation

Play Episode Listen Later Sep 1, 2022 61:57


Most companies would rather give a product for free than worry about reverse logistics. Especially when the cost of the supply chain may be higher than the product itself. By the way, reverse logistics is not as simple as printing a shipping label and sending it to your customer. It could include getting a product to your facility and then recycling it or sending it to the vendor for repair. Managing these transactions could be even more difficult when multiple systems might be involved in your architecture. So what are the best practices of reverse logistics?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss Reverse Logistics best practices. We discussed the nuances and best practices of Reverse Logistics processes and how they might vary in different industries. Finally, we discussed the overlap and boundaries of Reverse Logistics processes across systems and functions.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

The Digital Supply Chain podcast
Managing The Reverse Logistics Conundrum - A Chat With ReverseLogix Des Frawley

The Digital Supply Chain podcast

Play Episode Listen Later Aug 26, 2022 32:19 Transcription Available


With the advent of direct to consumer sales, not only is the forward supply chain coming under pressure, but more and more purchases are being returned, impacting the reverse supply chain.To help large organisations manage this ReverseLogix have developed their returns management system (RMS), and to find out more about this, I invited Des Frawley to come on the podcast to tell us all about it.We had a fascinating conversation covering why there is increasingly a need for a reverse logistics platform, the differences between forward, and reverse supply chains, and what the future of the reverse supply chain looks likeI learned loads, I hope you do too...If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).If you want to learn more about how to juggle sustainability and efficiency mandates while recovering from pandemic-induced disruptions, meeting growth targets, and preparing for an uncertain future, check out our Oxford Economics research report here.And if you want to read up on our Industry 4.0 blueprint repost, head on over to https://www.sap.com/cmp/dg/intro-industry40/index.html, and if you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks.And remember, stay healthy, stay safe, stay sane! 

Supply Chain Now Radio
Take it Back, Fix it Up: Moving Forward on Reverse Logistics with Tony Sciarrotta and Tom Maher

Supply Chain Now Radio

Play Episode Listen Later Aug 2, 2022 68:30


As reverse logistics programs have been steadily gaining traction and popularity, the technologies that support efficient repair, refurbishment, and recycling have also evolved. In this episode, Scott joins Tony Sciarrotta, Executive Director of The Reverse Logistics Association, and Tom Maher, Senior VP of global service parts at Dell, Inc. Tune in to hear them discuss how #machinelearning is transforming #reverselogistics, the current state of right-to-repair, how to retain top supply chain talent and more. Additional Links & Resources: Learn more about Supply Chain Now:https://supplychainnow.com/program/supply-chain-now ( https://supplychainnow.com/program/supply-chain-now) Subscribe to Supply Chain Now and all other Supply Chain Now programs:https://supplychainnow.com/subscribe ( https://supplychainnow.com/subscribe) Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/ (https://vectorgl.com/stand-with-ukraine/) 2022 Q2 U.S. Bank Freight Payment Index: https://freight.usbank.com (https://freight.usbank.com) WEBINAR- 3 ways to stay afloat through the supply chain crisis: A distributor's story:  https://bit.ly/3uaUBeC (https://bit.ly/3uaUBeC) WEBINAR: Sustainability and Profitability: The ripple effect of shipping less air https://bit.ly/3A87xFM (https://bit.ly/3A87xFM) This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/take-back-fix-moving-forward-reverse-logistics-952

CHATT WITH GUNNER
Gabe Pankonin | CWG Podcast Episode 115

CHATT WITH GUNNER

Play Episode Listen Later Jul 25, 2022 47:56


Gabe Pankonin - helps E-Commerce brands scale their growth without needing to hire additional admin employees. Rocketshipping can automate BOL production through integrations with Shopify, NetSuite, NAV, Magento, or your ERP system. The Rocketshipping team manages the complexities of LTL shipping direct to consumer (Reconsignments, Claim Filing, Reverse Logistics, Track and Trace, Etc..) so that you can focus on revenue producing activities!

Link Up Leaders
Reverse Logistics with Chuck Fuerst

Link Up Leaders

Play Episode Listen Later Apr 29, 2022 57:32


The supply chain has been under a microscope since COVID lockdowns began in the spring of 2020, and its weaknesses are glaringly apparent: Product delays, shipping constraints, and labor shortages have left no industry untouched. But forward logistics – getting products to customers – is only half of the supply chain equation. The other side is just as important. How can sellers effectively handle products that come back? Turns out, there are a lot of weaknesses on the reverse logistics side, too. On this episode of Link Up Leaders, Francois and Lisa are learning from VP of Marketing at ReverseLogix, Chuck Fuerst. He will walk us through the knock-on effects of product returns and how technology can be used to manage these returns and turn potential threats to your eCommerce business into opportunities. --

Supply Chain Now Radio
Moving Forward With Returns: Freight & Reverse Logistics Forecasts With John Haber

Supply Chain Now Radio

Play Episode Listen Later Mar 9, 2022 20:55


If you want to talk freight, interview John Haber. So we did (again)! Reporting live from the 18th annual Reverse Logistics Association conference and expo, Scott sat down with Haber to get his POV on current trends impacting logistics, projected growth for returns, rising customer expectations and more. Tune in for his expert take and get his big, bold prediction for 2022. Additional Links & Resources: Learn more about Supply Chain Now:https://supplychainnow.com/program/supply-chain-now ( https://supplychainnow.com/program/supply-chain-now) Subscribe to Supply Chain Now and all other Supply Chain Now programs:https://supplychainnow.com/subscribe ( https://supplychainnow.com/subscribe) Check out the 2022 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/ (https://supplychainprocurementawards.com/) Download the U.S. Bank 2021 Q4 Freight Payment Index: https://bit.ly/3pwmWKC (https://bit.ly/3pwmWKC) Turvo's Logistics Success Playbook: https://info.turvo.com/logistics-success-playbook (https://info.turvo.com/logistics-success-playbook) The Tecsys “Warehouse Automation Education Series”: https://infohub.tecsys.com/warehouse-automation-series (https://infohub.tecsys.com/warehouse-automation-series) Meet with 6 River Systems at Modex: https://bit.ly/3tkmcsa (https://bit.ly/3tkmcsa) Join 6 River Systems' interactive site tour at Verte on March 30th: https://bit.ly/3vl0d7k (https://bit.ly/3vl0d7k) This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/moving-forward-returns-freight-reverse-logistics-forecasts-john-haber-849

Supply Chain Now Radio
Giving Forward at the Reverse Logistics Association Conference with Claudia Freed

Supply Chain Now Radio

Play Episode Listen Later Feb 23, 2022 29:09


This episode was recorded at the 18th annual Reverse Logistics Association Conference and Expo in Las Vegas, the center returns management, reverse logistics, and more. Host Scott Luton was joined by Claudia Freed, President & CEO of EALgreen, where she helps students get an education beyond high school. By helping logistics companies offload unneeded equipment, she helps technical schools train new drivers – starting them down the path of productive a lifelong career. In this conversation, Claudia shares her point of view on: • Why it is important not to ignore the environmental impact of logistics • The best way to incentivize people to adopt new habits that last over the long term • Her enthusiasm for the increased diversity of people, backgrounds, and perspectives as the field of logistics embraces the next generation Additional Links & Resources: Learn more about Supply Chain Now:https://supplychainnow.com/program/supply-chain-now ( https://supplychainnow.com/program/supply-chain-now) Subscribe to Supply Chain Now and all other Supply Chain Now programs:https://supplychainnow.com/subscribe ( https://supplychainnow.com/subscribe) Check out the 2022 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/ (https://supplychainprocurementawards.com/) Download the U.S. Bank 2021 Q4 Freight Payment Index: https://bit.ly/3pwmWKC (https://bit.ly/3pwmWKC) This episode was hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/giving-forward-reverse-logistics-association-839

Supply Chain Now Radio
‘Value to customers, value to teammates' On a Reverse Logistics Mission with Herb Shear

Supply Chain Now Radio

Play Episode Listen Later Sep 23, 2021 46:45


The recent explosion in eCommerce has made the management of returns, or reverse logistics, a critical component of the customer experience. But it hasn't always been that way. In the early 1990s, companies were just starting to look at how they might address the inventory clogging up their distribution centers. Herb Shear is the Executive Chairman at G2 Reverse Logistics, a comprehensive reverse logistics solution that combines analytics and operations to help maximize net recovery. He was one of the early pioneers of the practice that would become known as ‘reverse logistics' in response to a customer request for help. The solution quickly caught on, especially with mass retailers, and laid the groundwork for what has become a highly sophisticated and fast-growing part of supply chain management. In this episode of Supply Chain Now, which is part of the Reverse Logistics Series, Herb joins co-hosts Scott Luton and Tony Sciarrotta, Executive Director of the Reverse Logistics Association, to take listeners from the earliest days of reverse logistics to the cutting edge practices being implemented today: • When ease of customer returns began to be viewed as a way for retailers to compete for market share • How the development of new AI-enabled technologies is supporting today's complex omnichannel reverse logistics requirements • How the Shear Family Foundation is using their success from helping people ‘send things back' to give back to communities experiencing food insecurity Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) Register for the 6 River Systems FLOW 2021: https://bit.ly/2YO8Too (https://bit.ly/2YO8Too) Register for the OMNIA Partners Connections Conference: https://bit.ly/3jHlwdv (https://bit.ly/3jHlwdv) WEBINAR- State of the Supply Chain Report – Priorities for Building Resiliency in Your Supply Network: https://bit.ly/2XIRZHf (https://bit.ly/2XIRZHf) Download the 2021 Q2 U.S. Bank Freight Payment Index: https://bit.ly/3f1LO6S (https://bit.ly/3f1LO6S) This episode was hosted by Scott Luton and Tony Sciarotta. For additional information, please visit our dedicated show page at: https://supplychainnow.com/value-customers-teammates-reverse-logistics-731

Supply Chain Now Radio
The Reverse Logistics Series: Featuring Rich Bulger with Cisco

Supply Chain Now Radio

Play Episode Listen Later Aug 9, 2021 59:22


In this episode of the Reverse Logistics Series on Supply Chain Now, host Scott Luton welcomes special co-host, Tony Sciarotta with the Reverse Logistics Association, and Rich Bulger with Cisco. Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe (https://supplychainnow.com/subscribe) Learn more about the Reverse Logistics Association: https://rla.org/ (https://rla.org/) Register for the 2021 Supply Chain Insights Global Summit: https://lnkd.in/dMYq3Rv (https://lnkd.in/dMYq3Rv) Register for the OMNIA Partners Connections Conference: https://bit.ly/3jHlwdv (https://bit.ly/3jHlwdv) WEBINAR- What You Can Learn From a Digital-First DTC Brand: Quip's Omnichannel Evolution: https://bit.ly/2TFPS5j (https://bit.ly/2TFPS5j) 2021 Supply Chain and Procurement Awards: https://lnkd.in/gxp7bQy (https://lnkd.in/gxp7bQy) Download the 2021 Q2 U.S. Bank Freight Payment Index: https://bit.ly/3f1LO6S (https://bit.ly/3f1LO6S) This episode was hosted by Scott Luton and Tony Sciarotta. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reverse-logistics-series-cisco-698.

Supply Chain Now Radio
The Reverse Logistics Series: Featuring Dr. Oliver Hedgepeth with American Public University

Supply Chain Now Radio

Play Episode Listen Later Jun 10, 2021 65:53


In this episode of the Reverse Logistics Series on Supply Chain Now, hosts Scott Luton and Greg White welcome Tony Sciarrotta with RLA and special guest Dr. Oliver Hedgepeth with American Public University. Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe Learn more about RLA: https://rla.org Learn more about efforts to help our friends in India: https://vibha.org/ WEBINAR- PING Drives to Supply Chain Transformational Success with John Galt Solutions: https://lnkd.in/gyh-aj2 WEBINAR- How Digital Transformation Accelerates & Strengthens Your Supply Chain with Esker Inc: https://lnkd.in/gTqW-wb 2021 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/ Download the 2021 Q1 U.S.Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q2, Good360: https://good360.org/ This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-656.

Supply Chain Now Radio
The Reverse Logistics Series: Featuring Joyce Cruts with Acer

Supply Chain Now Radio

Play Episode Listen Later May 12, 2021 63:13


In this episode of Supply Chain Now, Scott and Greg welcome back Tony Sciarrotta with RLA for the Reverse Logistics series on Supply Chain Now, featuring special guest Joyce Cruts with Acer America. Additional Links & Resources: Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe Learn more about RLA: https://rla.org/ Download the 2021 Q1 U.S.Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q2, Good360: https://good360.org/ This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-635.

Supply Chain Now Radio
The Reverse Logistics Series: Featuring Becca Meinz with Best Buy

Supply Chain Now Radio

Play Episode Listen Later Mar 31, 2021 61:57


In this episode of Supply Chain Now, Scott and Greg welcome Tony Sciarrotta with the Reverse Logistics Association and Becca Meinz with Best Buy to the show for the next episode in the Reverse Logistics Series. Additional Links & Resources: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming: https://supplychainnow.com/subscribe Learn more about the Reverse Logistics Association: https://rla.org Learn more about Best Buy: https://www.bestbuy.com/ Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org This episode was hosted by Greg White and Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-605.

Digital Transformers
The Supply Chain Buzz for February 22nd: Featuring Kevin L. Jackson & Stephanie Stuckey

Digital Transformers

Play Episode Listen Later Mar 25, 2021 66:38


In this episode of the Supply Chain Buzz on Supply Chain Now, Scott Luton and Greg White welcome Kevin L. Jackson and Stephanie Stuckey to the show to discuss the top news in supply chain this week. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Kevin on LinkedIn: https://www.linkedin.com/in/kjackson/ Connect with Stephanie on LinkedIn: https://www.linkedin.com/in/stephaniestuckey/ Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 "The Opportunity for Industry 4.0 is Now" Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Learn more about our HIghlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org "Innovation in Supply Chain and Reverse Logistics" Panel: https://rla.org/event/147 This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-581.

Supply Chain Now Radio
The Reverse Logistics Series: Curtis Greve with Inmar Intelligence

Supply Chain Now Radio

Play Episode Listen Later Mar 5, 2021 57:38


In this episode of Supply Chain Now, as part of the Reverse Logistics series in partnership with RLA, Scott and Greg welcome Tony Sciarrotta with the RLA and Curtis Greve with Inmar Intelligence, to the podcast. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Learn more about RLA: https://rla.org/ Register for “The Opportunity for Industry 4.0 is Now” Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org This episode of Supply Chain Now was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-587.

Supply Chain Now Radio
Leading the Supply Chain Out Here: Colin Yankee with Tractor Supply Company

Supply Chain Now Radio

Play Episode Listen Later Mar 3, 2021 48:25


In this episode of Supply Chain Now, hosts Scott Luton and Greg White welcome Colin Yankee, Executive Vice President & Chief Supply Chain Officer for Tractor Supply Company to the podcast. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Connect with Colin on LinkedIn: https://www.linkedin.com/in/colinyankee/ Register for “The Opportunity for Industry 4.0 is Now” Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Register for “Innovation in Supply Chain and Reverse Logistics” with RLA: https://rla.org/event/147 Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our HIghlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-585.

Supply Chain Now Radio
The Supply Chain Buzz for February 22nd: Featuring Kevin L. Jackson & Stephanie Stuckey

Supply Chain Now Radio

Play Episode Listen Later Feb 25, 2021 63:07


In this episode of the Supply Chain Buzz on Supply Chain Now, Scott Luton and Greg White welcome Kevin L. Jackson and Stephanie Stuckey to the show to discuss the top news in supply chain this week. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Kevin on LinkedIn: https://www.linkedin.com/in/kjackson/ Connect with Stephanie on LinkedIn: https://www.linkedin.com/in/stephaniestuckey/  Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 "The Opportunity for Industry 4.0 is Now" Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Learn more about our HIghlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org "Innovation in Supply Chain and Reverse Logistics" Panel: https://rla.org/event/147 This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-581.

Supply Chain Now Radio
The Reverse Logistics Series featuring Chuck Johnston, COO at goTRG

Supply Chain Now Radio

Play Episode Listen Later Feb 10, 2021 58:59


In this episode of Supply Chain Now, Scott and Greg kick off the new live stream series with the Reverse Logistics Association and welcome Tony Sciarrotta with RLA and Chuck Johnston with goTRG to the show. Upcoming Events & Resources Mentioned in this Episode: Subscribe to Supply Chain Now and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Leave a review for Supply Chain Now: https://ratethispodcast.com/supplychainnow Connect with Scott on LinkedIn: www.linkedin.com/in/scottwindonluton/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gswhite/ Connect with Chuck on LinkedIn: linkedin.com/in/chuck-johnston-b07b3b4 Connect with Tony on LinkedIn: https://www.linkedin.com/in/tony-sciarrotta-235570/ Supply Chain Now Ranked #3 Supply Chain YouTube Channel: https://tinyurl.com/yazfegov  Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20  “Transforming Supply Chains to Make a Positive Impact on the World Around Us” Webinar with Kinaxis and Mars Digital Technologies: https://register.gotowebinar.com/register/254220695046245133  “Proven Success Panel: Group Purchasing in Action” Webinar with OMNIA Partners: https://register.gotowebinar.com/register/7304056155906263567  Learn more about our Highlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org Check Out News From Our Sponsors: U.S. Bank: www.usbpayment.com/transportation-solutions Capgemini: www.capgemini.com/us-en/ Vector Global Logistics: vectorgl.com/ Verusen: www.verusen.com/ This episode was hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/episode-569.