Shopify Across the Pond

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Shopify across the pond is a 100% Shopify related podcast, focused on bringing the latest news, development, and discussion on Shopify for UK based Shopify merchants. Each month, we'll bring an episode with a key member of the Shopify community to discuss apps, strategies, and processes aimed at hel…

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    • Jun 6, 2023 LATEST EPISODE
    • monthly NEW EPISODES
    • 33m AVG DURATION
    • 108 EPISODES


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    Latest episodes from Shopify Across the Pond

    Growing a brand from £6m to £50m with data

    Play Episode Listen Later Jun 6, 2023 41:13


    Specifically, Oliver discusses:Why the eCommerce 'data hype' hasn't even kicked off yet.Which data points were used as a the Managing Director of a global brandWhat he misses and doesn't miss about being a retailer.ROAS (a little debate) and attribution and how they impact on retailersTo connect with Oliver, click here.To find out more about Sweet Analytics, click here.

    How can brands maximise value from customer data across multi channel?

    Play Episode Listen Later May 9, 2023 36:09


    Specifically, Phill discusses:The value of customer data  - the real insightCustomer Data Platforms  - what are they and who needs oneDesign vs. Deployment - what's the debate and why?To find out more about PAASE, click here.To connect with Phill on Linkedin, click here.  

    How DTC-first brands can use retail marketplaces to improve acquisition costs

    Play Episode Listen Later Apr 18, 2023 35:55


    Specifically, Jamie discussses:Dr. Squatch's history and how our view on marketplaces has changed over timeTheir advertising strategy on Amazon, how that fits in with their overall marketing mix, and the tests they've run to confirm/validate thatTrends that she's seeing in the marketplace/online retail space.To connect with Jamie directly, click here. 

    Why email deliverability is harming your bottom line

    Play Episode Listen Later Apr 12, 2023 37:53


    Specifically, they discuss:Some practical number on deliverabilityWhy it shouldn't be neglectedHow automations can affect deliverability.To connect with Israa, click here.To get Israa's deliverability guide, click here. 

    Sustainability, eCommerce and its impact?

    Play Episode Listen Later Mar 30, 2023 42:28


    Specifically, Rhona discusses:Why brands get sweaty palms when it comes to sustainabilityWhat is sustainable and what isn't.Does more sustainability mean less profitability?To find out more about Rhona's upcoming workshops, click here.To connect on Linkedin, click here. 

    Can live shopping really work in the west?

    Play Episode Listen Later Mar 22, 2023 29:02


    Specifically, Guillaume discusses:The real numbers on live shoppingSocial media vs on-store live shoppingShoppable content To find out more about LiveMeUp click hereMention Shopify Across the Pond to get a 2 month free trial.

    How can you use profitability analysis to grow your business in the right direction

    Play Episode Listen Later Mar 14, 2023 38:10


    Specifically, Lucy and Adam discussHow Lucy moved from banking to eCommerceHer big profit epiphany in 2022Why she went big on wholesaleThe numbers that really matter when it come s Her plans for 2023To find out more about Bare Kind, click hereTo connect with Lucy, click here

    How to significantly grow your email list using the power of social media ads

    Play Episode Listen Later Feb 21, 2023 24:46


    Specifically, Laura discusses:Why there's a bad rep for ads now.The ways we need to change our thinking on adsHow she's getting success eCom brands and the ad types she's using.To find out more and connect with Laura, please see the links below:https://www.linkedin.com/in/laurahanlon-pinkleopard/https://www.pinkleopard.co.uk/

    How to leverage the power of email and SMS to retain your e-commerce customers

    Play Episode Listen Later Feb 7, 2023 42:35


    Specifically, Gabe discusses:Why email and SMS is important to him in his role at Annmarie skin care.What he really thinks about personalisation and segmentation.Why retention has become far more important than it was.To connect with Gabe, click here.

    How to take your customer journey from drab to amazing

    Play Episode Listen Later Jan 31, 2023 30:09


    Specifically, Eric discusses:What Customer Journey really meansWhere brands take a miss stepHow persoanlisation can be used in practical termsPlease also find all of the link Eric refers to in the podcast, here:- Winc (wine brand) : https://www.winc.com/- Woodhouse clothing - https://www.woodhouseclothing.com/en-gb/- bootcamp: https://www.optimonk.com/bootcamp/

    How product brands can win with SMS in 2023 & beyond

    Play Episode Listen Later Jan 24, 2023 34:02


    Specifically, she discusses:Why is SMS is seen as spammy?How to understand if SMS will work for your brand,What's working now with SMS.How to get around the new changes to the Apple inbox for SMS.To connect with Kerri, click here.To find out more about The Greenhouse, click here. 

    How to increase customer loyalty and decrease returns

    Play Episode Listen Later Nov 29, 2022 33:40


    Specifically, Hossein discusses:What is an acceptable rate of returns for an eCom brand?Does store design or brand drive returns?How can brands reduce the burden of returns?Find out more about Satel Creative here.Get a free 6 month trial of the 'Together app' hereTo connect with Hossein, click here. 

    How to turn occasional customers into forever fans of your brand

    Play Episode Listen Later Nov 15, 2022 28:46


    Specifically, Monica discusses:Who are your 'real audience' and how to find them.Product vs Customer lead approaches to businessWays to show valueCheck out more information on Monica below:www.businesswithmonica.comhttps://www.linkedin.com/in/monicasharmapatnekar/ https://www.businesswithmonica.com/shopifyacrossthepond - desires over demographics framework - the 4 types of questions to ask your customer.  

    How to grab 'found money' using Amazon to build a second channel to 100k NET profit in 12 months (or less!)

    Play Episode Listen Later Nov 8, 2022 28:03


    Specifically, Neil discusses:The Amazon vs Shopify debateThe concept of 'Found Money'The misconceptions of AmazonTo connect with Neil, click here.To find out more about Voltage Holdings, click here 

    How can medium sized businesses communicate like a Fortune 500?

    Play Episode Listen Later Oct 25, 2022 36:48


    Specifically, Mark discusses:How small/medium-sized businesses can achieve communications and marketing outcomes like a Fortune 500 companyCultivating content that increases the share of voiceMarketing and communications strategies that make the most impact on a business's bottom lineTo find out more about Mark, click here.  

    How to use trends on social media to launch new products

    Play Episode Listen Later Oct 18, 2022 38:53


    Specifically, Tim discusses:Passion vs Profit - what wins?The highs and lows of betting on social media to deliver.How he got into Target stores in 2 weeks.To find out more about Paddlesmash, click here.To connect with Tim, click here. 

    How to optimise your Shopify store for Black Friday

    Play Episode Listen Later Oct 11, 2022 26:34


    Specifically, Thijs discusses:The ads vs SEO debateSEO best practices to implement for BFCMWhy SEO is marathon, not a sprint.To find out more about Yoast, click here.To connect with Thijs, click here.   

    How to bring online buying experience to bricks & mortar retail with technology

    Play Episode Listen Later Sep 6, 2022 25:09


    Specifically, she discusses:Brick and Mortar or eCom first"What brick and mortar experiences you can replicate onlineWhat retailers should be doing now, in light of a recession.To find out more and connect with Christine, click here.  

    How to acquire brands on and off Amazon

    Play Episode Listen Later Aug 23, 2022 25:28


    Specifically, Alexej disusses:Why brand acquisition can be a less risky form or growth.The pitfalls of brand acquisition. Health and Wellness industry opportunities.To connect with Alexej, please connect with him here. 

    How to grow DTC businesses using customer lifecycle as a focus

    Play Episode Listen Later Aug 16, 2022 27:16


    Specifically, Brandon discusses:Gen-Z and how ways of working affect brands.How this impacts acquisition.The pitfalls of running an LTV focused business.To find out more about Brandon, click here

    How You Can Double Sales This Q4 With Product Launches & Email Marketing

    Play Episode Listen Later Aug 9, 2022 32:17


    Specifically, Reinis discusses:The biggest challenges for him in 2022.His product launch strategies that can work in Q4 and beyond.The power of email marketing.To find out more about Reinis and his work, click here.

    How new tools are driving change in the online commerce space

    Play Episode Listen Later Aug 2, 2022 37:59


    Specifically, Luke discusses:Why eCommerce is at the end of an eraWhat are the new tools that Shopify brands should be picking up?Which are the tools we should be dropping?To find out more about Luke and the tools he made reference to, see below:alvio.network Making direct commerce partnerships easy!guild.co (easily create your own branded communities)Kimonix.com (Merchandising)Nibbletechnology.com (AI Chat Bot)Conjura.com - actito.com (Making Sense of big Data)

    How can a slow website erode your profitability?

    Play Episode Listen Later Jul 26, 2022 29:46


    Specifically, Shawn discusses:What is a slow store?How you should look at speed in the context of your store.Choosing apps and the impact on speed.To find out more about Shawn's work at Speedsense, click here

    How to get customers closer to the sale with email

    Play Episode Listen Later Jul 5, 2022 38:39


    Specifically, Jessica discusses:What are the red flags for email marketing?Acquisition vs Retention - the great debateHow to drive retention through emailWhich other channels go hand in hand with emailCheck out all the details from Jessica below:Free Gift: https://ecommercebadassery.com/pondWebsite: https://ecommercebadassery.com 

    How can AR help up your game with Facebook ads?

    Play Episode Listen Later Jun 14, 2022 24:11


    Specifically, Rich discusses:What is AR marketing?Is there too much hype on AR?What are the strategies being used by brands to convert with AR?What are the starting points for using AR with your brand?Check out Rich's additional presentation here Find our more about Rich's work at Augmented HypeConnect with Rich on Linkedin here.

    How to deal with roadblocks as a Shopify brand

    Play Episode Listen Later May 31, 2022 38:19


    Specifically, Rob discusses:His journey from a £1000 startupWhy he had to change his brand's nameHow he and his team reacted and how they copedHis thoughts on what a brand really isHis plans for the futureTo find out more about Outway, click here.To connect with Rob, click here

    How conversational commerce is changing the way we sell

    Play Episode Listen Later May 24, 2022 28:14


    Specifically, Aaron discusses:What conversational commerce is and why it's importantWhat factors have contributed to its growthWhat he see's happening with conversational commerce in the next yearHow Haptik can helpFind out more about Haptik.To connect with Aaron, click here.

    How user privacy is affecting marketing for Shopify stores

    Play Episode Listen Later May 17, 2022 30:04


    Specifically, Shanif discusses:Are changes to privacy good or bad for online shoppers?What affect iOS has had alreadyHow third party cookies are not being looked at, but should.How Apteo is helping Shopify merchants cope with the changes.To find out more about Shanif and Apteo, click here.To connect with Shanif on Linkedin, click here.   

    Can packaging be a retention marketing tool?

    Play Episode Listen Later May 10, 2022 23:35


    Specifically, Douglas discusses:Why packaging is a profit centre, not a cost centreHow Penny Black is allowing its customers to achieve a 15% conversion rate using its toolWhy now is the time to think about retention.To find out more about Penny Black, click here.To connect with Doug on LinkedIn, click here. 

    What are the current trends in eCommerce ad campaigns?

    Play Episode Listen Later May 5, 2022 23:20


    Specifically, Colby discusses:The good, the bad and the ugly of Facebook ads right now.The opportunities with ads that need to be jumped on.Why he created an 'education first' agency.To find out more about Colby and Brighter Click, click here.To connect with Colby on Linkedin, click here.  

    Why you should build your social media program in house

    Play Episode Listen Later Apr 12, 2022 29:56


    Specifically, she discusses:Why  68% of people don't think brands share interesting content.Why agencies can't do socials like brandsThe three types of content that should be postedHow your marketing (and social media marketing) strategy needs to change completely, depending on your business type, market, and customer.To find out more about Katie, click here. 

    How can a Shopify brand excite and engage customers?

    Play Episode Listen Later Apr 5, 2022 32:13


    Specifically, Adison discusses:The P&Co Journey and the journey to consultingBuilding Community and what this means for  retentionBrand Strategy vs Marketing.To find out more about Adison, click here

    How can technology help your sustainability story relevant?

    Play Episode Listen Later Mar 30, 2022 24:55


    Specifically, Austin discusses:The importance of sustainability for consumers and business.The current challenges with understanding environmental and social impact at a product level.How technology can solve this and create a competitive advantage for business.To find out more about Austin and Dayrize, click here.  

    How can you engage bored customers?

    Play Episode Listen Later Mar 22, 2022 35:07


    Specifically, Michael discusses:The wrong assumptions we make about customers.Customers buying 'stories'.Why we should look beyond our own verticals for inspiration.To find out more about Michael and his work, click here.If you'd like to join one of Michaels courses, more information can be found here.P.S. You need to read this   

    How can you use zero party data in 2022?

    Play Episode Listen Later Mar 15, 2022 25:28


    Specifically, Erica discusses:What it is, why it matters and how to collect it3+ ways that brands can leverage zero-party data in their marketing effortsStrategies of brands such as Hunter and GatherTo find out more about Octane AI, click here.

    How can Shopify brands navigate today's chaotic supply chain?

    Play Episode Listen Later Mar 8, 2022 32:24


    Specifically, Francois discusses:2020, 2021 global supply chain and the knock on effects that the pandemic has had on the world of eCommerce.Solutions brands have used to build a more resilient supply chain and the foresight required to do this.Effective sourcing methods - relationship based and it's benefits vs. transactional (even if transactional works).To find out more about Noviland, click here. 

    Lessons from 10 years of a multi-million shopify brand

    Play Episode Listen Later Feb 22, 2022 30:04


    Specifically, David discusses:Thoughts on the 'get rich quick fallacy' of eCommerce.His unusual founder storySetbacks including stolen stock and a warehouse fireTo find out more about David, click here and checkout 304 clothing.

    How to build a great marketing plan for your Shopify business

    Play Episode Listen Later Feb 15, 2022 50:35


    Specifically, Chloe discusses:Understanding your customer segmentsThe power of getting your messaging spot onFinding the right marketing methods to grow your businessChloe's marketing focused summit for 2022 will be announced soon, for now though you can sign still sign up to her previous summit for free, and that will put you on the list to hear about the new one.SIGN UP HERETo find out more and to connect with Chloe, use the social links below:twitter.com/chloethomasecomtwitter.com/ecommasterplanfacebook.com/ecommercemasterplanpageuk.linkedin.com/in/chloethomasecommerce/https://www.instagram.com/ecommasterplan/

    Why is benchmarking so important for Klaviyo users?

    Play Episode Listen Later Feb 9, 2022 31:17


    Specifically, they discuss:What is data science?How are Klaviyo benchmarks created?Which are the most important benchmarks for Klaviyo users?Check out some great resources here:Help centre guide to Benchmarks: https://help.klaviyo.com/hc/en-us/articles/360050110072-Guide-to-Benchmarks-in-KlaviyoThe Klaviyo Data Science podcast:https://medium.com/klaviyo-data-science/tagged/podcast

    When is the right time to redesign your Shopify store?

    Play Episode Listen Later Feb 1, 2022 30:13


    Specifically, James discusses:The most common reasons merchants believe they need to redesign for versus what really turns the needle.What he see's as the most important factors to get right.How to get started on a redesign project.To find out more about James, connect with him here. 

    How can you use Partnership Marketing to grow your Shopify brand at no cost?

    Play Episode Listen Later Jan 25, 2022 36:42


    Specifically, Dustin discusses:What partnership marketing means for a Shopify brandIdeas and examples of how to use partnership marketingHow partnership marketing fits into other marketing channelsTo get access to Dustin's partnership marketing blueprint, free of charge, click here.Want to get more? join Dustin's live implementation workshop here.

    Can you start a Shopify store while at College?

    Play Episode Listen Later Jan 19, 2022 22:29


    Specifically, Michael discusses:His 'Why' and how the business came to fruitionPain points of growingHow he balances entrepreneurship with other goalsTo connect with Michael, please email him vis michaelwhitemg@gmail.comTo find out more about his business, click here

    How can Shopify stores grow with no-code tools?

    Play Episode Listen Later Jan 11, 2022 30:00


    Specifically, Kaus discusses:Where merchants typically go wrong when it comes to in-store marketing and merchandisingHow no-code automations can help DTC brands run high-converting online storesLive examples of strategies implemented by top DTC brands worldwideTo find out more and connect with Kaus, click here and learn more about Mason here

    How can Shopify stores create seamless customer experience journeys?

    Play Episode Listen Later Dec 14, 2021 23:07


    Specifically, Shir discusses:The power of Visual AI for seamless CXThe impact of truly understanding what your shoppers wantOmnichannel experiences and the human touch onlineTo find out more about Syte, click here.To connect with Shir, click here.

    How Shopify stores can create mobile shopping experiences that boost sales?

    Play Episode Listen Later Dec 7, 2021 17:56


    Specifically, Laura discusses:Why Shopify merchants forget about mobile and why they shouldn'tWhat Shopify brands should be doing for the rest of the holiday seasonThe role of AR and VR for Shopify brands.How famous can help Shopify merchantsTo find out more about Laura and Famous, click here. 

    How to grow your Shopify store without losing equity

    Play Episode Listen Later Nov 30, 2021 25:49


    Specifically, Pedro discusses:1. His personal experience of losing equity2. Non-Dilutive Capital as a Solution.3. The Ecosystem of Growth.To find out more about Clearco, click here.To connect with Pedro, click here.

    How to start a £1m turnover Shopify store from home with just £300

    Play Episode Listen Later Nov 23, 2021 29:11


    Specifically, George  discusses:His story about starting from home and scaling to a new warehouse.The mistakes to avoid when starting out.The apps and tools that he swears byTo find out more about George and his business, click here.

    How can you stay ahead of other Shopify stores with dynamic pricing?

    Play Episode Listen Later Nov 16, 2021 28:00


    Specifically, Burc discusses:What is dynamic pricing and why is it the optimal strategy for Shopify SellersHow dynamic pricing works in different marketsHow to Use Dynamic Pricing Strategy to Stay Ahead of CompetitorsTo find out more about prisync, click here.

    How can a Shopify brand build a scalable and profitable influencer program?

    Play Episode Listen Later Oct 28, 2021 28:01


    Specifically, Paul discusses:How Shopify brands should think about influencer marketing in 2021Modern Influencer Marketing Tactics for Shopify brandsBuilding a Scalable & Profitable Influencer ProgramWhy Your Brand Should be Activating Nano InfluencersTo find out more about Paul, connect with him here.To get access to archive.ai, click here.

    How to shift to data driven decisions with your Shopify store

    Play Episode Listen Later Oct 19, 2021 34:14


    Specifically, Richard discusses:How to set KPI's to avoid confusionWhat are the steps to becoming data drivenWhy data is more than just numbersTo find out more and to connect with Richard, click here.

    How can you beat the recent data privacy changes by Apple, Google and Facebook?

    Play Episode Listen Later Oct 12, 2021 26:54


    Specifically, Ben discusses:The recent data privacy changes by Apple and upcoming ones by Google that are shaking up ecommerce marketing and advertising.What is zero party data, how to collect it and leverage it.Conversational Pop-ups and Shop Quizzes.To find out more about Octane AI and Shop Quizzes, click here.  

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