Podcasts about Excite

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references:  Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/  Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah.  I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

Miami has been very active in the spring transfer portal, grabbing multiple players who likely will wind up either starting or playing major roles for the Hurricanes this season. The latest is former Auburn DB Keionte Scott, who spent the spring at Houston but reunites with former Auburn and Houston secondary coach Zac Etheridge in Miami. The Hurricanes also have added former Texas kicker Bert Auburn, former North Dakota State tailback CharMar Brown, former N.C. State linebacker Kamal Bonner, former Cincinnati receiver Tony Johnson and former BYU receiver/kick returner Keelon Marion. Can the Hurricanes get to the College Football Playoff with this roster? Also, ESPN's Heather Dinich said Tuesday that the seeding still might change for the 2025 College Football Playoff. Everyone agrees the seeding should change, but for everyone outside the Big Ten and SEC there is little incentive to make that change for this year. Later, Andy and Ari pick their favorite On3 graphics…(0:00-1:04) Intro(1:05-5:00) Miami's Spring Portal Haul(5:01-15:36) How the Canes have assembled their roster(15:37-24:14) Should Miami fans be concerned on how the roster was built?(24:15-30:49) Closing out Miami, Perfect 24 Hours preview(30:50-40:51) Changes coming to CFP Seeding?(40:52-54:18) Best of On3's Social graphics(54:19-55:28) Watch our show live on YouTube!(55:29-1:08:00) Conclusion: Your Perfect 24 Hours(1:08:01-1:08:45) Dear Andy & Ari tomorrow! Andystapleson3@gmail.com Watch our show LIVE on YouTube, M-F at 9:30 am et! https://youtube.com/live/aGmmK-uZNKU Hosts: Andy Staples, Ari WassermanProducer: River Bailey Want to partner with the show? E-mail advertise@on3.com

Check out Shawn Thornton's book called All But Normal available here. --------Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

David Blumenfeld is the co-founder of Next Rivet, a proptech advisory firm that helps real estate businesses leverage digital technology to solve real business challenges. With experience leading business development at Westfield Labs—the innovation arm of Westfield Shopping Centers—David has a deep understanding of how to bridge the gap between traditional real estate operations and emerging technologies. At Next Rivet, he focuses on building tailored technology roadmaps and overseeing successful implementation, ensuring that technology delivers measurable impact, not just flashy concepts.     Make sure to download our free guide, 7 Questions Every Passive Investor Should Ask, here. Key Takeaways Proptech is not about chasing buzzwords—it's about identifying business problems first and applying the right tools to solve them. The biggest failure in tech implementation comes from unclear business requirements, not from the technology itself. AI is not a stand-alone solution but an ingredient that enhances existing tools and processes. Operational efficiencies, lease management, and tenant experience are key focus areas where technology can provide immediate ROI. Success comes from doing the upfront work: define your goals clearly, then explore solutions.     Topics What Is Proptech and Why It Matters Proptech (property technology) spans digital leasing tools, building management systems, smart locks, energy efficiency tech, tenant experience platforms, and more. The slow adoption rate in real estate offers an opportunity for forward-thinking operators to gain an edge. Focus should always be on solving operational challenges—not on adopting tech for tech's sake. Avoiding the “Deck on the Desk” Problem Many consulting firms hand over a giant report without real action steps. Next Rivet helps clients move from strategy to implementation, working directly with vendors and ensuring real results. Their approach is tech-agnostic—choosing the right tools for the job, not locking clients into a specific vendor. Where Most Owners Should Start with Tech Focus on basic operational systems: lease digitization, renewal tracking, building management systems. Use AI as a layer within these systems to streamline lease abstraction, document review, and operations. Prioritize energy efficiency tools that can produce real cost savings (e.g., HVAC optimization, smart metering). Technology Across Asset Classes Retail: Enhance shopper experience through frictionless parking, special tenant offers, and real-time inventory insights. Office: Provide infrastructure that allows tenants to customize their tech stack while the building remains future-proof. Multifamily: Combine leasing, operations, and tenant engagement into seamless digital experiences. How to Vet and Choose Tech Solutions Wisely Clearly define business needs before engaging vendors. Develop tight business and technical requirements—just like architectural plans for a building. Avoid jumping into tools just because they're AI-powered or new; focus on real benefits and usability.    

Nick Wilson and Jonathan Peterlin react to the Browns drafting Shedeur Sanders. Then, they give each other quick stories around sports and give their instant reaction to them.

Nick Wilson and Jonathan Peterlin react to the Browns drafting Shedeur Sanders.

Listeners, today's episode is a masterclass in innovation, tech leadership, and entrepreneurship from someone who's seen it all. We're joined by Ross Buhrdorf, one of the foundational figures in the rise of the internet. As the founding CTO of HomeAway, Ross helped scale the company to a $3.9 billion acquisition by Expedia. But that's only part of the story. Before that, he was at the heart of one of the internet's earliest search engines—Excite.com—which at one point was bigger than Google. Now, Ross is back in the arena with his latest venture: ZenBusiness, a mission-driven company helping millions of entrepreneurs start and grow their own businesses with confidence and ease. In this conversation, we go deep on:   What it was like building Excite.com in the early days of the web  How HomeAway scaled into a global platform with billions in valuation  The emotional and mental shifts after a billion-dollar exit  Why Ross believes every human should have access to entrepreneurship  How ZenBusiness is leveling the playing field for small business owners  The tools Ross uses—like NLP and visualization—to set big goals  What he looks for in a winning startup idea and founding team  The most important leadership lessons he's learned across 3 decades  How to build companies that align with your values, not just your wallet Whether you're a founder, a tech enthusiast, or someone dreaming of launching your own business, this episode is packed with powerful takeaways and firsthand wisdom from a true digital pioneer.   Contact Info: https://www.zenbusiness.com/ ross@zenbusiness.com   Subscribe to the Podcast:  

93% of businesses are optimizing the wrong part of the funnel—and it's costing them growth, trust, and connection.In today's episode, I walk you through the newly updated version of one of the most powerful frameworks I've ever created: the APPLE Framework for Customer Journey. This isn't just a model—it's a tool I've used with billion-dollar brands, startups, and my own business to build relationships at scale that drive retention, referrals, and sustainable growth.Whether you're writing emails, managing sales calls, onboarding new clients, or simply communicating on social media—this framework will transform how you guide people toward results while building trust every step of the way.What You'll Learn in This EpisodeWhy most businesses are optimizing the wrong things—and what to do insteadHow to communicate more effectively with leads, clients, and your teamThe exact five-step framework (APPLE) for guiding people through your businessHow to use the framework in marketing, sales, delivery, onboarding, and even parentingWhy building trust at scale is the new competitive advantageHow to pre-handle objections, eliminate resistance, and create more referralsKey Takeaways✔️What you tolerate, you teach. What you communicate, you control.✔️The Apple Framework = Acknowledge, Prepare, Project, Let Them Know, Excite✔️Customer journey is NOT your funnel—it's the emotional path people take with your brand.✔️Marketing, sales, and delivery should all be rooted in relationship and trust—not tactics.✔️This framework works in DMs, emails, coaching, team meetings, sales calls, and beyond.✔️Most resistance in business happens when people don't feel safe—this model solves that.✔️Mastering customer journey is about mastering relationships at scale.Timestamps[00:00] – Why 93% of businesses are optimizing the wrong thing[03:00] – The future of business: trust > attention[06:00] – What most people misunderstand about customer journey[10:00] – Introduction to the updated Apple Framework[12:00] – The five steps: Acknowledge, Prepare, Project, Let Them Know, Excite[15:00] – Example 1: Using Apple in an Instagram DM[17:00] – Example 2: Onboarding a new coaching client[18:30] – Example 3: Structuring a sales call with Apple[20:00] – How this framework eliminates resistance and builds confidence[22:00] – Why this works in ANY part of your business (or life)[23:00] – Your challenge: Audit your last message, email, or call—did you Apple it?Choose Your Next Steps:Review your last email, message, or sales call—did you use all five Apple steps?Practice using APPLE in your next piece of communication (DM, email, Zoom call, etc.)Tag me on Instagram @itsGeorgeBryant and let me know how you're applying the framework—I want to hear your wins!Special Invitation: Work With Me!Ready to scale your business through trust, alignment, and relationship-driven strategy?Apply for 1:1 coaching or join the Relationship Beats Algorithms Alliance.

The Chicago Bulls are building an exciting young core reminiscent of the "Baby Bulls" era. Josh Giddey and Coby White have emerged as offensive catalysts, accounting for nearly 60% of the team's scoring. Matas Buzelis shows promise but needs to develop his mid-range game and shot creation. The Bulls' upcoming draft pick could further solidify their foundation. Despite challenges, the team has regained momentum and direction under AK and Eversley's leadership. A competitive showing against the OKC Thunder would validate the Bulls' recent surge. Tune in to hear insights on player development, roster construction, and how this young squad measures up against top NBA competition.Podcast Links: https://linktr.ee/BullsCentralPodGet at us:Email: BullsCentralPod@gmail.comTwitter:@BullsCentralPodPhone: ‪(773) 270-2799‬Our Sponsors:* Check out Cigars International and use my code BULLS20 for a great deal: https://www.cigarsinternational.comSupport this podcast at — https://redcircle.com/chicago-bulls-central/exclusive-contentAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Business owners often struggle with setting the right price for their products or services due to self-doubt, observes business coach and trainer Jim Cocks. It’s important, he says, that business owners have the confidence in their offerings and be willing to increase prices to reflect their quality and value. Finding the right pricing balance requires consideration of competitors, affordability, and the current economic climate. Jim Cocks is author of ‘Build, Excite, Ignite: How to beat burnout and build a six-figure business in 12 months’. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

Understanding What Others Are Thinking and Feeling How to Truly Understand Others – The Power of Perceptual Positioning wished you could really get where someone else is coming from? Whether it's family, colleagues, or even people you just can't seem to agree with—understanding others can be a game-changer. In this episode, we're diving into perceptual positioning, a simple yet powerful way to see the world from different perspectives. It's like stepping into someone else's shoes—but with a practical twist that actually works.

The brightest stars working in the media today - not entertainment, not content creation; but my one true love, media - join me in this stemwinder of a panel to ask me questions from the 25 years of my career.From Jay On-Air who everybody knows to Flourish Ubanyi who you may not have heard of but who hosts the biggest faith-based podcast from Nigeria, they came loaded. It is a masterclass in building a career, making a success and staying relevant in the media - and in life. Part 1 of the full conversational is now up on withChude.com. We had… a BLAST!Watch all new and old full episodes here: www.withchude.comBuy ‘How Depression Saved My Life', #TheDailyJoy and #TheDailyVulnerable books here: shop.withchude.comDonate to the work here: partner.withchude.comPlease subscribe to our YouTube Channel: https://youtube.com/c/chude Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

The brightest stars working in the media today - not entertainment, not content creation; but my one true love, media - join me in this stemwinder of a panel to ask me questions from the 25 years of my career.From Jay On-Air who everybody knows to Flourish Ubanyi who you may not have heard of but who hosts the biggest faith-based podcast from Nigeria, they came loaded. It is a masterclass in building a career, making a success and staying relevant in the media - and in life. Part 1 of the full conversational is now up on withChude.com. We had… a BLAST!Watch all new and old full episodes here: www.withchude.comBuy ‘How Depression Saved My Life', #TheDailyJoy and #TheDailyVulnerable books here: shop.withchude.comDonate to the work here: partner.withchude.comPlease subscribe to our YouTube Channel: https://youtube.com/c/chude Exclusive Patron-only Content Hosted on Acast. See acast.com/privacy for more information.

Nvidia (NVDA) closed down following Tuesday's session despite its plethora of A.I. advancement and partnership announcements at GTC 2025. Jenny Horne says many announcements were expected by investors but notes the importance of Nvidia's Blackwell to the A.I. trade ahead. However, Supermicro (SMCI) muscled premarket gains thanks to Nvidia.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

361Firm Zietgiest Panel at the...Tech Summit (Feb. 25, 2025)   SUMMARY KEYWORDSAI innovation, venture capital, early-stage companies, technology revolution, market uncertainty, geopolitical shifts, consumer spending, debt management, leadership challenges, educational access, technological race, global alliances, investment strategies, productivity increases, existential risks.SPEAKERSZoe Cruz, Mark Sanor, Barbara Doran, Christopher Birne, Stephen Burke, Joe Mancini Mark Sanor  00:00I'm going to make a prediction if Eddy will give me his attention. Eddie and Maisy are doing a deal right now. That's the whole point, yeah. My prediction is that this might be one of the most educational five to six hours of your life. There are so many interesting things happening in the world. Again, we were talking this morning. It really is like a new world order. And what gives us hope is always technology, productivity and all those things, those great things. So we're going to talk about these aspects, and hopefully these are the things that we in this room can control, but we all don't know how to navigate, so we have specialists who that's what they focus on, you know, whether it's health tech or dual use. So let's all learn together. So I asked the panels a classic question, what scares and excites you, and share some insights. And I like to to do the following, and sometimes the what scares and excites you, of course, can be insightful. But by way of very quick introduction, introduce yourself, and then you'll be you about clean up. David, you'd like to clean up. Share it, you know, introduce yourself and share. Share an insight with the view of, we're in this, this very, you know, rapidly transforming world, and the rapidity is only increasing. So with that, I'm gonna, you know, I always like fund the funds, so I raise money. So a lot of people don't want to raise money for fund the funds, because you're like, you know, you don't get paid much. You have to long term journey, but the intelligence that you get from fund to fund. So I let Joe kick off, Barbara, we all, you all know from pickle ball or or CNBC, or the like. Zoe is new to us, maybe not to some of you, but she was the president of Morgan Stanley. Who else has been president of Morgan Stanley here? Not too many of us have been your perch, right? Your view, your vantage point. So and you're on to new frontiers, you'll share some of that. And everyone should know Stephen. Who does not know? Stephen Burke, has anyone has not been to our Tuesday briefing? It okay if you haven't, Olga, you haven't made it. Have you a Tuesday briefing of 361 firm? Has anyone not made it to one of them? You probably made it to 100 but it's 256 next Tuesday, our anchor man. So you'll anchor the panel. So I'm going to pass it off to you, Joe, and truly be inside tell us something we don't know.Joe Mancini  03:22Well, I'll start by just telling you what you don't know, which is who I am. My name is Joe Mancini. I'm one of the founding partners of a hybrid venture fund called front porch Venture Partners. About half our capital goes into early stage venture capital on the fund side, via kind of a classic Fund of Funds approach, and about half directly into companies at the early stage. Companies at the early stage. Super excited to be here this community as I've started to engage with it more and more. It's just a really authentic and interesting group of people. So I think it's going to be an amazing day. Is this the scares and excites? Part? Mark, or no? Mark Sanor  03:54Well, insights and or scares Excite? Yeah. I like an insightful perspective. Joe Mancini  04:01Yeah, insightful. I would say, you know, I mean, it's, obviously, it's a more dynamic world, I think, right now, than we've lived in in a very long time. It feels like every other day there's some new piece of news that's throwing us all for a loop. I focus on early stage venture. I would say I when we get to the scared and excited part, I both worry as well as I'm excited about the state of venture as an asset class and the state of early stage innovation. It's been a primary driver of the US economy for a very long period of time, and American ingenuity and innovation has put us, you know, at the top of the heap globally for a long period of time. And there's an interesting where, an interesting intersection in the asset class right now, where, you know, LPs are frustrated about liquidity, assets are being concentrated among some of the biggest managers. And meanwhile, innovation is happening globally. That's starting to put, I think, American innovation on its on its heels a little bit. So I can talk about. A more inspiring version of where I think we go from here, but that's where I sit today. Barbara Doran  05:11Hello, yeah, hi. Besides playing pickleball, and there were two women who won, by the way, will be defending next year. Anyway, I'm Barb Duran. I wear two hats. I'm here, really, on the investment Council of Penn State. I'm not staff member, volunteer. I've been on the board of Penn State for nine years, the Board of Trustees just after the Sandusky scandal was elected by the alumni, and have been on the Finance Committee ever since. So on the investment Council. And so I want to talk a little bit about the things that we do there. But also, excuse me, my other hat is I have my own firm, wealth advisory, asset management, and so I invest in public traded equities, and that's really my specialty as an independent professional, the things that excite me most really goes along with what Dan was saying are Bill Joe. Oh, jeez. Anyway, David. David anyway is really about technology. I don't think that should come as any surprise. There's lots of talk all the time about AI and what that means. We had a market sell off about three weeks ago because of deep seek. You know this Chinese competitor, potential competitor, to Nvidia and lots of other semiconductor players, but there's so much going on, and we're already starting to see the productivity increases that will come from businesses adopted it. And so far, in terms of businesses adopted, probably, you know, not even you know, only maybe 10% have really adopted, and we're not talking about the service now. So the salesforce.com but the businesses will actually implement to make their businesses run more efficiently, their sales, all that sort of thing. So that's just beginning, because everybody's looking at, how do we use it, working with consultants, etc. But there's going to be a lot more to come, and more new companies that we don't even know about yet, and that's why, like, for instance, at Penn State, we're doing we don't invest directly and anything, we're just not big enough. Our end down is maybe six to 7 billion, if you include our operating cash. So we have a great staff, but we invest in funds, you know. So that's the fund of funds who really have the expertise to dive deep. And we've been investing in in different venture capital funds that have different areas of expertise in technology. Some of them are AI. Others are other areas of technology, but AI has been a big one recently, and we're continuing to look in that space. And the publicly traded side at Penn State, we just do index is which I'm always the one speaking up like, why we should do some active managers. But for my own clients, I do a lot in technology. Like, for instance, I've own Nvidia since 2019 which had no idea it would happen as it has. But I looked up at that time, like, why did I buy it then? And it was really because they were one of the first actually using AI to help their clients run their business. And so that was, this was the beginning of and this is just the beginning, still, even despite everything that's happening on So, and I know I'm getting the look, but the things that I worry about really have to do with the current administration and the uncertainty being created by not knowing what's happening with tariffs. Is it more bark than bite? We don't know. We just had a pronouncement today about Canada and Mexico, or maybe it was late yesterday. Who knows? And also about the deportations. We don't know. Even company managements are worried about what that could mean in terms of labor shortage and the inflationary pressures there. So there's a lot we don't know. And right now, what's happened? Sure you've noticed, the last three days, we've had a market sell off, including today, in the equity market. 10 year yield has come down, and I think it's we're now having a growth scare, which we haven't seen for a while, and we'll see how that plays out. My view it's probably a buying opportunity somewhere in there, because the economy is still strong. It's consumer driven, and it's the mid to high income consumer that's driving it. And people have made trillions in the stock market. Their home prices are high, and they're employed. So despite all the noise in the frights of the last few days, I'm still, you know, optimistic on the market. Thank you. Zoe Cruz  09:09Thank you. My name is Zoe Cruz. It's actually Zoe Papa vimitrio Cruz. I was born and raised in Greece. I am what you call the American dream. Three years before I went to Harvard on a full scholarship, I didn't speak a word of English, and if it weren't a public school teacher that took an interest as to why I wasn't applying to Harvard, I probably wouldn't be here. And I joined Morgan Stanley right out of business school. It was a small investment banking boutique with 1800 people in three offices, Tokyo, London, New York. When I left in 07 it was 65,000 people. They had offices everywhere. That's a revolution. Finance was globalizing. Overnight, rates were 21% on their way to zero 30. Interest rates, the risk free rate of return for treasuries were 15% on their way to 1% as I say to people, a monkey could do what we did at Morgan Stanley, and we were not monkeys. So you have to recognize paradigm shifts. And I actually think right now we're in a massive paradigm shift. There is way too much in being spilled. Whether the Fed is going to use 25 basis points. Who cares? The world is de globalizing, fragmenting. The biggest assumption the markets are making is that we beat inflation. It's going to go back down to 2% I could be wrong, but I believe we're not going to save 2% in my lifetime. We should worry more about hyper inflation than deflation. The US government has $36 trillion worth of debt, and so for me, what I worry about is there is not enough talk about, how do you hedge your portfolio if it is a paradigm shift, and interest rates actually, the cost of capital keeps on going up, and availability of it keeps on going down. If I'm right about that assumption. A lot of your portfolio is in deep trouble, because that's the assumption most people are making. So what scares me at the moment, I'm an optimist by nature. I love you know, we are the lucky sperm club here, actually, most of us. What scares me is we are in the middle of an amazing technological revolution. But unlike what so it is amazing in the sense that when I look at the power of that thing, I downloaded all four perplexity, Gemini, grok, chat, GPT, all four of them, and I asked them the same question, all four. And by the way, they have their own biases. Just excellent. I don't need 12 research people. It's just in a second, I get the most complex answers to a question that's exciting. I mean, I can get a PhD basically, just, you know, asking that's exciting. Unlike other revolutions, you don't get the extreme risk of Elon, a brilliant man, whatever you want to think about his character. This is a brilliant man who has changed the world. Now everybody's talking the game, but he, I remember, if you look at his interviews only a few years back, he said there's a non zero possibility humanity ceases to exist. Well, that's kind of a big risk. So, so the mirror image of that exciting, exciting revolution is more of us should think about humanity is a wonderful thing, and how do you preserve us being masters of this revolution, as opposed to the other way around? Stephen Burke  13:14I'm done. First of all, I agree with most of what you said, and the stuff I don't agree with, I don't understand. So thank you, Zoe for that crash course. I worry about debt too, and I worry about debt being the current consumption of our future earnings, and we've gone way over our skis on that all over the world, and how we get that back is going to be a real problem. And the other thing I worry about is the lack of leadership that will make the hard decisions that we have to make to put the pain on the system that we have to go through to get the excesses out that we built up over the years. I also share the view that the move down in rates is going to be much more challenging the market is hoping for as investors, if we don't get our mind around that change that the last 15 years are done and we're back to a normal interest rate level on the low end of what we've historically seen, you're going to have problems valuing all your assets if we don't get that right. So I think we have to change the mindset there. I do think there's elements of this administration that are not getting credit for the positive outcomes because of the delivery on it, but if we can get digitize a lot of our government expenses, you only raise the level of trust in how our taxes are being spent, they can give you a whole different mindset towards government and deliver much better outcomes for our country, but I think it will be the same for other countries. Europe has a massive fiscal problem where their needs are far greater than their ability to spend to meet those needs, and that's not just on defense, it's on their regular day to day living. So I think the transformations that are going. On. I do think this is one of those periods where we've slowly walked into, over the last decade, big, secular, mega trends, whether it's demographics, whether it's the tech boom. You can go through the list. There's several other areas where we're seeing these mega trends. I think the anti immigration bias that we're starting to say is another worry, we're going to have a brain drain problem. We've already seen it in a lot of countries. The US cannot afford to lose the opportunity the edge that we've had in immigration, and we're on our way to doing that. So I think we're going too far in the pendulum all the time. I think we have to get back to a more moderate way of seeing how we deal with all the problems that we have. So I'll stop there more. Mark Sanor  15:42What do you think about the risk of of humanity? So arm and Sir keys on. He did this conference. He how long wasn the question of existence? Do we can, you know, sort of existential, the ultimate existential question. I'm surprised Stephen Burke  15:58they made it this far, so that's not a priority for me, but I do have four kids that it is a priority for. And I would say that I worry about our kids. I worry about the we called sending the bill to the kids table with the debt and the strains on the system, but I also worry what we've done to their future. I think their their ability to have hope is not the same that we had when we were growing up. And I think that's a real problem, because without hope and hope in our leaders, it's very hard to get out of the problems and deal with the problems Mark Sanor  16:32that we have fair enough. Well, I want to open up because I asked insights and scares and excitements, you sort of answered those questions, but did you hold back a scares and excites? Answer? I held back and excites. Okay, let's Yeah, and that Joe Mancini  16:46was really interesting. I appreciate this is a really smart crew up here. You know, like I said, I play in the early stage venture world, primarily in the US. I spend all day, every day, with fund managers and founders. I would say something that excites me with as concerned as I am about certain things, is how many founders are starting businesses right now in an AI native way. And what I mean by that is, you know that they're building these businesses now with AI tools in their pocket that are going to dramatically, I think, decrease the amount of capital needed to build a great company, right? Which means that, as an investor, there's an opportunity for great returns. Peter Walker, at carta has a great stat around the average series A employee count. Two years ago was 18. Last year was 13. It's ready to be under 10 within the next 12 months. So in terms of productivity, kind of carrying us out of this, I think there's a huge opportunity with this next set of tools, not just as a system layer for a lot of things that we do, but for founders and people who are creating and building things, and for our kids as they're creating and building things. So Mark, that's the more optimistic. So Mark Sanor  17:51do you know Esther Dyson? Does anyone know Mr. So she was we had this discussion about this time last year about companies that are the founders being an AI and the board members potentially being a is you guys have thought through that scenario, but it's they would Love to replace you too. So so it goes both ways. Joe Mancini  18:23I mean, some might as well be AI in certain cases, right? I mean, particularly at the board level, we work with a lot of boards as well, and, you know, there's some sleepy boards that might be better served being AI, right? We try to avoid those types of situations. Mark Sanor  18:39So, let's, let's open it up. Will Speaker 4  18:46First off, this was awesome. So far, I really enjoyed what you guys all said, a lot of brain power up there. We've talked a lot about, you know, uncertainty of geo politics, Global War, where interest rates are going. I'm curious, you know, from an investment perspective, it's sometimes easier to think about, what are the things that are not going to change amidst all this, and what will continue to just make sense. And I'd love to hear what you guys think about, what's not going to change, and how we could invest in slow, boring things that aren't going to change. Mark Sanor  19:18Who wants it? Zoe Cruz  19:22Great question. Sorry, yeah, it's a Mark Sanor  19:27girl he was being coached by the Pender, right? Zoe Cruz  19:30It's a great question. I'm not sure I have the answer that to the question you're asking. One thing will never change is basically, if you have short term clarity on what's going to produce cash, you know, even if inflation takes 5% of it, who cares? That's never I mean arithmetic, simple arithmetic is so good businesses, but I. Say what's also not going to change. Some of the best money I've made is after the crash, one of the best trades I've made, because I know how to read bank balance sheets in oh eight after the war fell apart, you could have bought if you had enough cash saved aside and not prematurely invested all of your portfolio and things you could have bought bill based stock at 50 cents of its book value. This is a company that was still making billions with an S every quarter. So what's not going to change is we know after major and I think we are in a paradigm shift. You don't need to be a great investor. You're going to pick up great companies. You're going to make me investments that give you a symmetry of risk reward. Most Great Investors basically have, so yes, you can lose half of your money, or you can make 100x that's a symmetry of risk reward. You should do the trade every day. I think right now, the asymmetry of risk reward is against the traditional portfolio, stocks and bonds. You know, when you can actually save there is inflation, the huge debt that the market, sovereign in particular, the US of A everyone is actually printing money, including even Germany. Basically, when there is huge debt, as I say many times, people forget there is only two ways of big debt, repudiation or inflation, we're choosing the latter, so that should guide your portfolio. Now the Argentinians don't have a reserve currency. So if you choose inflation, your currency goes down 98% Turkey 60% we are in a wonderful world of America with the reserve currency. The question is, we better be careful. I Barbara Doran  22:06just want to make a quick comment on that. We better be careful about the reserve currency, because when 22 when we used we froze central bank in Russia. You know, it suddenly woke up a lot of other central bankers to say, hey, maybe the treasuries aren't so safe after all. So it will be a long term process, but we can't take for granted. I mean, the near term, yes, will be the world's reserve currency, but over many years, and depending how it accelerated or not, by various administrative policies, current or future presidents, that is something to watch. And I share the concern over the deficit, which looks like it's going to be even higher, but what will not change? I mean, there's so many ways to answer that. One is about consumer spending. You know that Americans love to spend through thick and thin and and also market psychology, which we addressed in which Zoe said, back in it was oh nine in February, I remember looking at those bank stocks because a friend said, bar, what can I invest in, and I don't give friends ideas. But I said, if you really want to invest, because she knew nothing. I said it with Hank was bank America and city, which were like $2 stocks. I said, I don't know. The only thing I know is they're not going out of business when will return. It wasn't one, whatever it was. It was crazy. But the only thing I knew they weren't going out of business. So, Mark Sanor  23:23all right, yeah, what's Joe Mancini  23:24playing in my head, as you all are describing these situations, which I think are really good examples, is just, I mean, supply and demand, as far as I can tell, is always going to, you know, rule quite you know, rule every market and just about every transaction. So knowing where you sit in terms of, you know, where is demand, where is supply, and ultimately, where is price, right, can help you make really good decisions. Simple, but I think we go back to it all the time, Mark Sanor  23:52by the way, I'm gonna is amazing here. Of course, you stepped up. But we'll talk about pricing perfect timing, because we're gonna talk about talk about large pricing models. That's the next open AI that we've been looking at. Lots of hands were going up because you guys have asked lots of questions. I'm going to let Speaker 5  24:16Dave Thanks. So regarding rare and critical minerals, we're sort of hearing now that if you haven't already got any, gone into them, you're late, that they're not going to be very rare in a very short period of time. Do you guys have views on that? Mark Sanor  24:31I mean, Greenland and Ukraine? No views from the panel on that Speaker 2  24:40one? No, I don't know enough either. Don't forget the ocean too. Oh, Mark Sanor  24:44the ocean. We have two people in Alyssa. Where's Alyssa and Lisa on ocean research. We know so much. We spend so much more in space, not in the ocean. Chris, Christopher Birne  24:58thank you guys for your time. I guess. First, I would say, both my dad and I went to Penn State for our undergrad. So we are and I'm Greek. So CI do elada Go Blue? Yeah, oh, wow. So, I guess a lot of discussions I've had with other family offices, and I think Stephen You had mentioned this idea of, you know, a lack of leadership and its effect on making crucial decisions. You know, I think that the Obama administration was the last two year term we had for a president. And, you know, I guess you could argue that Trump is a two term president one time, separately, this political climate that we're in now and this shit, this paradigm shift politically, I think, where, you know, every four years to different president with a completely different outlook. What effect does that have? Like, kind of, some of the things you guys are discussing about the deficit and being able to make crucial decisions, Mark Sanor  25:48we do have elections every two years too, that impact Stephen Burke  25:52this. I'll start I think the I think the ping pong match of the party's policies is a terrible waste of money for the US, consumer and taxpayer. And I think we need to separate the budget out to a maintenance budget and investment budget the same way you would in a corporation, and then you would evaluate the return on your investment for like the infrastructure plan that was absolutely necessary. But you do that in a way that you actually look for an ROI the way you would in the business, and I think if we did that, the people would have a lot better response to the government spending and new government projects. So I think that's the kind of leadership that you need. You also need people to step up and say, I'm going to be a one term. Er, because what we need to do is the stuff that is the hard stuff, we're going to have to have to raise taxes and we're going to have to cut spending. You can't avoid the deficit problem that we have. You can't grow out of it. We tried that for the last 15 years, and all we did was make the debt worse. We avoided a financial crisis, but we just might have prolonged it instead of completely avoid it. Zoe Cruz  26:56I would say that we're focusing on the wrong the politics, the Democrats, Republicans. I think the Democrats pretend they care. The Republicans say they're going to do the right thing for the economy, but neither one, neither of the major parties, really focus on the one thing, the economy is no longer working for large swaths of the population. And if you read history, they pick up the pitch forks at some point. That's what's happening to me. Donald is the pitch fork saying he's a disrupter. We're going to throw a bomb. Tabula rasa. Let's start all over again. So the again, the amount of ink that's being spilled on Obama versus Donald versus at the end of the day, the reason Donald won is he had a great story line. I care. I listen to you. We've globalization eviscerated your town, your middle class America, your poor. I'm listening to you. That resonated now. What's going to happen if two years from now, he's not listening? Is what I worry society is fraying, not because Republicans did the wrong thing, or Democrats did the wrong thing. We're not focusing on fundamentally, when you have I think I read a statistic that's, again, I believe in capitalism, but we're not practicing it any longer. When you have three guys, bez, I think Zuckerberg and Elon, the three are worth more than the bottom 50% of us of a think of that statistic that's crazy. Yeah. So I think, you know, I talked to a couple of you, I think the caucuses we should have is, What is the purpose of leadership, but to actually get to our children, leave our children. I have three amazing children. I'm ashamed of the future I'm leaving them. My generation is the most self est generation of them all my dad fought in World War Two. They were starving, and here we are, my generation. I need, I want, I have to have. So I think that's what has to change, not Obama versus whatever. Barbara Doran  29:24Well, all very interesting. But I think your question was, was, really, how does it affect your investing, and how to think about it? So in a more granular, granular level, it does affect, I mean, you had leading up the election, you had the Kamala plays in the stock market. You had the Trump plays, you know, and after Trump won, then you had, you know, all his the areas, whether it was financials, materials, everything running. And so you do have to be cognizant. And of course, now, as I mentioned earlier, there's all this policy uncertainty, which certainly is, you know, impactful, because the Fed is on hold, and probably may hold a little longer to there more clarity, because they are. Worried, you know, if you deport too many people, you know could hurt labor, inflationary and tariffs and so we don't know yet. So there is uncertainty that you have to build in. Now, interestingly, there just was out yesterday, the second Consumer Confidence Report from the Conference Board, and last week with senior University of Michigan, a big drops in consumer confidence in terms of inflation expectations. But interestingly, there was quite a disparity, as we've seen in other surveys, between the Republicans and the Democrats. Democrats were much more pessimistic about it all, and Republicans, even though that number went up, they were not so very interesting. How either they're hearing separate facts or they're interpreting or focusing on different things. So this politicization that Zoe is talking about, you know, is real and is is harmful, you know, in terms of making informed decisions. Mark Sanor  30:47Question Tony, hold on one second, Speaker 7  30:55Zoe, I want to go back to something you said. I think you touched on concentration, concentration of wealth. Most people are focused on chasing the return based on what's happening in the market, and a lot of that has to do with technology. How do you, how do you properly address that concentration? Speaker 3  31:14You know, I hope this time around, it will be different. When you look at the history, when you look at, you know, this time, it's different. When you look at the history of capitalism again, the best system, on a relative basis, you have huge growth plateau, collapse, start all over again. That's how it so you look at, you know, the 1920s I'm rereading the great crash in 1929 you look at the parallels of what we constant, robber barons, concentration of wealth, gold, Gilded Age. I mean, so you look at the pattern. And my hope again is that we don't have this collapse, if people say, if you put your money in equities, you'll make money, yes, over the long decades, if you put your money in equities, right before the crash in 1929 it took you 40 years to make your money back. Let's pick or 30. So to me, I would say, right now, there's not enough, really, risk management these. How do you change the concentration of wealth? I hope it's not by, you know, I hope that those guys that there are worth trillions, don't figure out how they go to Miami to save taxes. They figure out how you actually use technology, you know. And again, Elon, to be fair, even though I think he's a deeply flawed human being, but I have enormous respect for his IQ, he started talking about again, years ago, when you listen to what he was saying, is, and that's why, by the way, they had this, you should have open AI, why he supported it. He said we should have the minimum income. I don't know if that's the right answer. But he thought about if 65% of the US economy is consumption, which means people have a job, they make money, and then they consume. That's America. So when you have all of them now say productivity, you are going to need to fire millions of people. We don't need them, and this time, it's not the machinists. It's actually the lawyers, the accountants. How does so? Again, we're not thinking about the paradigm shift. I am hugely positive about what will happen if we survive at the other the land of plenty, but I hope the transition, which was World War One, World War Two, is what transitions were this time. Hopefully it's different. Stephen Burke  34:13I would just add mark. I think the thing that's going to help the inequality is, can we use technology to make the access to education better than it is right now for the low end, because 49% of the spending in the US is done by the top 10% of earners, so they the others don't have a shot. They just don't have a shot right now. And the way our educational system works in many states, it's driven by tax revenues, particularly real estate revenues, and that is the definition of inequality. So I think we have to fix the educational access to allow them to have a shot to compete, because we're not giving them the shot to they're not starting on an even playing field to begin with. Mark Sanor  34:59So. What we haven't talked about is the global, the geopolitical Democrats and Republicans. But we're in a world, a shifting world. You talked about the dollar and in our debt loads. But how do you see, I guess, what scares and excites you on the geopolitical fronts? I I'll Stephen Burke  35:20start just the same thing inequality. You have a couple countries that are dominating all the discussions and all the influence right now, and it's the US and China, primarily, that are sucking the wind out of the air, out of the room, and they're not leaving much for the rest. And as we're carving up the world, we're creating a real problem with that. I think you have inequality on three levels. I think you have it on a country level, you have it on a corporate level, and you have it on the individual level, and we have to deal with all three of them to for this, to get it right. Zoe Cruz  35:59What I'm excited about is that it's possible to have the Chinese leadership and the US leadership meet to say, if actually humanity is what we're trying to save, maybe we work together, as opposed to because the nuclear arms race is now the technology race that the Chinese and the Americans are actually fighting so they don't lose on a technological revolution that they recognize they can lose control of. So my hope is those two guys meet and then we get to the land of plenty fast. Do Mark Sanor  36:35we have like this new, enlightened, mutual, assured technological destruction? Yeah, and that we should be enlightened, Zoe Cruz  36:43yeah? Because, I mean, I'm sure there are, there are people that are telling both Donald and she that there is a scenario we all die. I mean, there is, we all know that. And so right now, externally, at least what we are hearing and reading is what they want us to hear and read. Those two are the super powers, the unilateral whatever you call it, the world where America was the only one. Yeah, so those two guys, I think there must be at least initiating discussions Russia and all that. It's a human, horrible toll. The two leaders that need to get together, the two that count, that can change the trajectory of the world, is the Chinese and the Americans. Speaker 2  37:41Okay? And I worry long term about shifting alliances. You know, the US, it may not be seen as a reliable partner. And certainly Europe, basic leaders in the last week or so have said we've got to go it alone. And that will shift alliances all over the world. You've got Canada, Mexico, and we'll see where that shakes out. And, you know, I think longer term, it could weaken us and our ability, you know, to withstand all sorts of global pressures, the fact that we've done so well the last few years, economically, all these things, again, this is longer term. This will take time to shift, but that's what I'm concerned about. What's being set in motion now. So what? What that may lead to, and it may not be good for us. Joe Mancini  38:24I'll tell you a thing that I probably shouldn't say, that I actually wish had been a little less certain for a period of time, which is, I don't know if folks noticed the news story about a week ago that there was a 3% chance in 2032 that a meteor was gonna strike the Earth, right? And then we got a better look at the media, and we're like, Ah, it's one and a half percent. And then we started look back in history, and we're like, Oh, something hit, you know, the northern part of Russia in 1908, it wasn't that big of a deal. And now we're saying, yeah, it's probably not gonna hit. No big deal. I wish that that had stuck at three to 5% for a little while longer, right? And just tried to bring the world a little bit together around, okay, this is madness, but we have an existential threat. We can see it through a big, giant telescope. Let's get the best minds together to try to figure out what to do. Unfortunately, now it's like point 1% and we'll probably be fine. Mark Sanor  39:17All right with that. Thank you to our kick off panel. Zoe Can I ask you to stick around? Can you stick around? We're going to talk about AI and two of my panelists are not here, and I thought you might keep sharing some. There you go. It's a half an hour panel. All right. So if Thank you. Thank you so Ben and Maisie Jack is on on an airplane. Watch her. Please come up. We're going to talk about AI, and if you, if you, and maybe. Be Ben, you'll go first, introduce yourself again. Sheri, come join our 361 firm community of investors and thought leaders. We have a lot of events created by the community as we collaborate on investments and philanthropic interests. Join us. Ben. You can subscribe to various 361 events and content at https://361firm.com/subs. For reference: Web: www.361firm.com/homeOnboard as Investor: https://361.pub/shortdiagOnboard Deals 361: www.361firm.com/onbOnboard as Banker: www.361firm.com/bankersEvents: www.361firm.com/eventsContent: www.youtube.com/361firmWeekly Digests: www.361firm.com/digest

CRX Coatings (865 888-5578) is helming innovations in boat paint technology, leading the industry toward sustainable, biocide-free solutions - like its X21 Foul Release Coating. It'll definitely give you an edge in your next Annapolis sailboat race. Get more details here: https://crxcoatings.com/ CRX Coatings City: Knoxville Address: 2409 Sycamore Drive Website: https://crxcoatings.com/

Christian Gonzalez went on a media tour down in New Orleans for the Super Bowl and made some comments about the past and future which should excite everyone about his role in the Patriots' future.

Caleb Williams' abilities excite Declan Doyle (Hour 3) full 2528 Thu, 30 Jan 2025 22:21:55 +0000 nr66NAtp7N2vDyKbq8e7rXfQ2JlMUq71 sports Bernstein & Harris Show sports Caleb Williams' abilities excite Declan Doyle (Hour 3) Dan Bernstein and Marshall Harris bring you fun, smart and compelling Chicago sports talk with great listener interaction. The show features discussion of the Bears, Blackhawks, Bulls, Cubs and White Sox as well as the biggest sports headlines beyond Chicago. Leila Rahimi joins the show as a co-host on Wednesdays. Recurring guests include Bears linebacker T.J. Edwards, Pro Football Talk founder Mike Florio, Cubs outfielder Ian Happ and Cubs president of baseball operations Jed Hoyer. Catch the show live Monday through Friday (10 a.m.- 2 p.m. CT) on 670 The Score, the exclusive audio home of the Cubs and the Bulls, or on the Audacy app. © 2024 Audacy, Inc. Sports False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2Frss.amperwave.net%2F

Clint Stoerner and Ron "The Show" Hughley continue their conversation on the candidates the Texans have interviewed for the OC position and why we should be prepared to be disappointed.

Steiny & Guru wonder if someone like Jimmy Butler and others like him excite Warriors fans if breaking news came down that they'd be wearing a Golden State uniform.

Hayley & Max has realised as they are getting older, there are certain things that excite them now that they didn't care at all about when they were younger!See omnystudio.com/listener for privacy information.

In this episode of Grow a Small Business, host Troy Trewin interviews Scott Maynard, co-founder of Excite Media, a Brisbane-based marketing agency specializing in digital marketing for service-based businesses. Scott, an electrical engineer with a background in software development, brings over 20 years of experience to the marketing industry. Excite Media has grown from a two-person startup to a 40-employee company generating $5.6 million in revenue. Scott attributes their success to prioritizing team happiness, client satisfaction, and financial sustainability. They foster a positive work environment through a 4-day work week and open feedback channels. Other Resources: An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it's FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Scott Maynard, co-founder of Excite Media, believes the hardest thing in growing a small business is juggling the various demands and feeling pulled in different directions. He compares the experience to navigating an obstacle course in the dark or juggling Rubik's cubes while facing unexpected challenges. This feeling arises from the need to manage multiple priorities simultaneously as the business expands. What's your favourite business book that has helped you the most? One of the business books mentioned in the podcast you uploaded is "100 Million Dollar Offers" by Alex Hormozi. It's highly recommended for understanding how to create compelling offers that can transform a business. The guest also praises it for its insights on objection handling and structuring marketable offers​. For my personal favorite, I would highlight "The Lean Startup" by Eric Ries, as it provides a practical approach to building businesses that focus on continuous innovation and learning—a principle useful across industries. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Scott Maynard highly recommends seeking out podcasts and online resources that are specific to your industry. He also suggests exploring content from individuals like Gary Vaynerchuk (Gary V) and Warren Buffet, who offer valuable insights applicable to various business aspects. Maynard emphasizes the importance of being curious and choosing materials that resonate with your needs. What tool or resource would you recommend to grow a small business? Scott Maynard suggests that learning how to use a spreadsheet is a valuable tool for growing a small business. While it may not seem glamorous, spreadsheets are incredibly versatile for tasks like business planning, number crunching, and financial forecasting. He emphasizes that mastering this fundamental tool can empower business owners to make informed decisions and manage their operations effectively. What advice would you give yourself on day one of starting out in business? Looking back on his 20-year entrepreneurial journey, Scott Maynard would advise his younger self to be patient, maintain consistency, and focus on the business fundamentals. He emphasizes that success is not a get-rich-quick scheme but rather a result of sustained effort and dedication over time. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Know your numbers. You can't make good decisions unless you know the numbers — Scott Maynard Define your culture and accept that it's not going to be for everyone. That's fine — Scott Maynard Do the fundamentals well and cover your weaknesses by surrounding yourself with people who complement your strengths — Scott Maynard

PJ chats with Eamonn Ó Ceallaigh who is putting on an interactive show of shanties including some from Galacia about why a TikTok trend has so much staying power. For more details of the show see here Hosted on Acast. See acast.com/privacy for more information.

HOUR 3 - Seth and Sean dive into the Bears and Patriots finding their next coach and Aaron Glenn possibly being the next Jets HC, discuss early poll results on if the Texans pursuing OG, WR or TE would excite most, and assess if they'd do some theoretical trades if/when the Warriors decide to blow themselves up.

Seth and Sean dive into early poll results on which position would excite most if the Texans pursued it in free agency: interior O-Line, Wide Receiver or Tight End.

Get excited about your coming reward and work toward it, today! -------- Thank you for listening! Your support of Joni and Friends helps make this show possible.     Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org   Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

Kyler Murray won't excite Browns fans, but would Dak Prescott? full 685 Tue, 14 Jan 2025 13:50:42 +0000 ouGJIFjkzkuoYor31lp3D62BlmDCippp sports The Ken Carman Show with Anthony Lima sports Kyler Murray won't excite Browns fans, but would Dak Prescott? The only place to talk about the Cleveland sports scene is with Ken Carman and Anthony Lima. The two guide listeners through the ups and downs of being a fan of the Browns, Cavaliers, Guardians and Ohio State Buckeyes in Northeast Ohio. They'll help you stay informed with breaking news, game coverage, and interviews with top personalities.Catch The Ken Carman Show with Anthony Lima live Monday through Friday (6 a.m. - 10 a.m ET) on 92.3 The Fan, the exclusive audio home of the Browns, or on the Audacy app. For more, follow the show on X @KenCarmanShow. 2024 © 2021 Audacy, Inc. Sports False https://player.amperwavepodcas

Jarrett Payton: Mike McCarthy doesn't excite me full 948 Tue, 14 Jan 2025 15:22:02 +0000 o33IG3zZ2kMSzuTIy8iy7Fb8eaJS6N8d nfl,chicago bears,sports Mully & Haugh Show nfl,chicago bears,sports Jarrett Payton: Mike McCarthy doesn't excite me Mike Mulligan and David Haugh lead you into your work day by discussing the biggest sports storylines in Chicago and beyond. Along with breaking down the latest on the Bears, Blackhawks, Bulls, Cubs and White Sox, Mully & Haugh routinely interview the top beat writers in the city as well as team executives, coaches and players. Recurring guests include Bears receiver DJ Moore, Tribune reporter Brad Biggs, former Bears coach Dave Wannstedt, Pro Football Talk founder Mike Florio, Cubs president of baseball operations Jed Hoyer and Cubs pitching coach Tommy Hottovy.Catch the Mully & Haugh Show live Monday through Friday (5 a.m.- 10 a.m. CT) on 670 The Score, the exclusive audio home of the Cubs and the Bulls, or on the Audacy app. For more, follow the show on X @mullyhaugh. 2024 © 2021 Audacy, Inc. Sports False https://player.amperwavepodcasting.com?feed-l

In the final hour, Mike Mulligan and David Haugh were joined by WGN sports anchor Jarrett Payton to discuss the Bears' coaching search, including their interest in former Cowboys head coach Mike McCarthy. Later, Mully and Haugh discussed the latest Cubs and White Sox news.

Today on Sense of Soul today we have Dr Tamra Sattler, MFT she is a therapist, professor, and entrepreneur who started her career in marketing and technology with managerial positions at companies like Salesforce, Excite and Monster.  She the author of Too Much and Not Enough Healing for the Enneagram Four or Borderline-Style Personality, a therapeutic memoir and an explorative narrative about a particular type of personality structure known as Enneagram 4 and its borderline characteristics and emotional dis-regulation. This population has been known to be difficult for therapists to treat and families to tolerate and, most importantly, to accept and embody. Often asked to consult and work with these clients, Dr. Sattler knows this personality from the inside. She then pivoted to being a therapist and learning about how people change more deeply and permanently through psycho-spiritual theories, namely the Enneagram. She has taught at Naropa for the past few years and received her PhD at CIIs in East-West Psychology. Her passion is to bring her two paths together to develop technology platforms to help humanity and the planet awaken.   Order her book here Visit her website www.tamrasattler.com  www.awakenly.com Visit SOS at www.senseofsoulpodcast.com Please consider donating to Shanna's coffeee fund https://www.mysenseofsoul.com/sos-our-podcast Check out  https://newrealitytv.com/

Philippians 4 6-7  Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.  Peace that transcends understanding will guard our hearts and minds.   This passage says we don't have to be anxious about anything because we bring everything before God as a petition… but don't skip over this word - with thanksgiving. Gratitude - giving thanks. In other words - equally bring our needs and our gratitude to God, to receive transcendent Peace. This time from the message Bible.  Don't fret or worry. Instead of worrying, pray. Let petitions and praises shape your worries into prayers, letting God know your concerns. Before you know it, a sense of God's wholeness, everything coming together for good, will come and settle you down. It's wonderful what happens when Christ displaces worry at the center of your life.  What would it look like if we shaped our worries into prayers? Instead of spending too much time processing how we're going to get through something or how we're going to fix something, we start with bringing that as a prayer before God. If we do that, this passage promises we will know a sense of God's wholeness, that everything will come together for good, which will settle us down.   What is one worry in your life that you need transcendent Peace with, that doesn't seem possible?   No matter what happens, no matter what lays before us, if we start the discipline of turning our worries into prayers, we can experience a sense of God wholeness, which displaces worry as the central theme of our life.   PRAY:  Lord Jesus, we celebrate that holy moment when Your coming as man renewed our hearts. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Peace that only You can bring. Immanuel, God with us. Amen

Ephesians 2:14-15 (The Message)  The Messiah has made things up between us so that we're now together on this, both non-Jewish outsiders and Jewish insiders. He tore down the wall we used to keep each other at a distance. He repealed the law code that had become so clogged with fine print and footnotes that it hindered more than it helped. Then he started over. Instead of continuing with two groups of people separated by centuries of animosity and suspicion, he created a new kind of human being, a fresh start for everybody. From biblical times, it has been a constant, and even today, we feel the pressure of segregation and separation. Not just racial segregation - social-economic segregation, political, denominational. We are a divided world.  But because of Jesus, he brings peace to division. listen again  The Messiah has made things up between us so that we're now together on this, both non-Jewish outsiders and Jewish insiders. He tore down the wall we used to keep each other at a distance. He repealed the law code that had become so clogged with fine print and footnotes that it hindered more than it helped. Then he started over. Instead of continuing with two groups of people separated by centuries of animosity and suspicion, he created a new kind of human being, a fresh start for everybody.  Are you suspicious of anyone - their motives, agenda - their lifestyle?  This passage so clearly talks about how, because of what Jesus sacrificially did, he got rid of the religious code of law that created division and became more of a hindrance than it was helpful… and he started over.   Because of what he did he ended animosity and suspicion, bringing peace… We no longer need to hold fast, dare I say worship, the idols of preference, position, prestige, or power.  If there someone in your life, like there is in mine, that you view with animosity or suspicion, can you except that that person is on the same footing, the same level as you, in need of the Messiah who leveled the playing failed, see's us all, loves us all the same?  PRAY:  Lord Jesus, we celebrate that holy moment when Your coming as man renewed our hearts. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Peace that only You can bring. Immanuel, God with us. Amen

In light of all this, here's what I want you to do. … I want you to get out there and walk—better yet, run!—on the road God called you to travel. I don't want any of you sitting around on your hands. I don't want anyone strolling off, down some path that goes nowhere. And mark that you do this with humility and discipline—not in fits and starts, but steadily, pouring yourselves out for each other in acts of love, alert at noticing differences and quick at mending fences.    So many scriptures talk about the peace that God gives us. This passage commands us to create peace actively. This was written from prison, from someone locked up unjustly. He is telling in light of the peace we have been shown to give that peace to others. listen again    In light of all this, here's what I want you to do.  I want you to get out there and walk—better yet, run!—on the road God called you to travel. I don't want any of you sitting around on your hands. I don't want anyone strolling off, down some path that goes nowhere. And mark that you do this with humility and discipline—not in fits and starts, but steadily, pouring yourselves out for each other in acts of love, alert at noticing differences and quick at mending fences.    Paul calls our attention to a few particular things that we are called to do; Number one, we are not to sit around and do nothing or continue down a path that goes nowhere. We are called to be active and intentional about sharing what we have been given.   Number two, we are to do this with humility and discipline, to make these two characteristics a way of life. Constantly humble and pouring ourselves out for each other in acts of love.   And Number three, we are called to notice differences between ourselves and others and do everything in our power to make peace.     Is there someone that comes to mind right now that you need to proactively humble yourself and make peace with as an act of love?    PRAY:  Lord Jesus, we celebrate that holy moment when Your coming as man renewed our hearts. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Peace that only You can bring. Immanuel, God with us. Amen

 John 14:25-27  I am telling you these things now while I am still with you. But when the Father sends the Advocate as my representative—that is, the Holy Spirit—he will teach you everything and will remind you of everything I have told you.  “I am leaving you with a gift—peace of mind and heart. And the peace I give is a gift the world cannot give. So don't be troubled or afraid.     In this passage, the baby Jesus we celebrated on Christmas has now lived about 30 years, and he's coming to the crossroads of what He came to do. He is sharing with his closest friends who, unbeknownst to them, are about to encounter complete chaos and, from the way it seems, the whole plan falling apart. Their Messiah, their friend, is murdered in front of them.     Peace is not a place, Peace is a person, Peace is a Presence. This same Presence is with us now, just as he was with his friends, his disciples, thousands of years ago.   Here Jesus is clearly telling us that: Number one, the Holy Spirit, who is one with Jesus and the Father, is with us to remind us of everything that he said.   Number two, He says don't be troubled or afraid even when things seem like they're all falling apart. Jesus has left us with a gift, peace of mind and heart.     What thoughts are troubling your mind right now that you can ask for peace of mind?   What heartache are you feeling right now that you can ask God to bring peace to your heart?    Jesus says the peace I give is a gift the world cannot give, so don't be troubled or afraid…     Breathe    PRAY:  Lord Jesus, we celebrate that holy moment when Your coming as man renewed our hearts. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Peace that only You can bring. Immanuel, God with us. Amen

Colossians 1:19-20   “For God in all his fullness   was pleased to live in Christ,   and through him God reconciled   everything to himself.   He made peace with everything in heaven and on earth   by means to Christ's blood on the cross.“    What an amazing thought, the God of the universe, in all his fullness and completeness, was pleased to live as a human. And he did it all to reconcile everything; the word reconcile comes from the Latin root words (re) - back and (conciliar) - bring together. Bring back together. As intended. Made right.    The almighty, powerful creator - God, the same one that hung the moon and the stars and created everything, lowered himself, became a human, again, here's the amazing thing - was happy to do it because he wanted to make everything right. To bring everything back together as originally intended. Whole and complete.    And as a result, He brings you and I peace, shalom, which also means completeness and wholeness. All is right; every debt paid, every mistake and failure is forgotten. We can experience peace, being inseparably connected to the God of the universe, with all the power, and love, and grace, and mercy that goes with that, because of what happened. Jesus was born, Jesus lived, Jesus died, Jesus rose again to make peace with everything in heaven and on earth.    The most profound eternal problem you will ever face, separation from your Father God and his Love, Power, and grace, has already been reconciled for you. There is nothing you can do or not do to change that.    PRAY:  Lord Jesus, we celebrate that holy moment when Your coming as man renewed our hearts. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Peace that only You can bring. Immanuel, God with us. Amen

Aujourd'hui, Barbara Lefebvre, Bruno Pomart et Mourad Boudjellal débattent de l'actualité autour d'Alain Marschall et Olivier Truchot.

The one veteran quarterback that could excite the Browns won't be available full 638 Tue, 17 Dec 2024 12:17:54 +0000 WQaiBIZBldHz1uwLXV3SyNPKhKGE8hIU sports The Ken Carman Show with Anthony Lima sports The one veteran quarterback that could excite the Browns won't be available The only place to talk about the Cleveland sports scene is with Ken Carman and Anthony Lima. The two guide listeners through the ups and downs of being a fan of the Browns, Cavaliers, Guardians and Ohio State Buckeyes in Northeast Ohio. They'll help you stay informed with breaking news, game coverage, and interviews with top personalities.Catch The Ken Carman Show with Anthony Lima live Monday through Friday (6 a.m. - 10 a.m ET) on 92.3 The Fan, the exclusive audio home of the Browns, or on the Audacy app. For more, follow the show on X @KenCarmanShow. 2024 © 2021 Audacy, Inc. Sports False https://player.am

Good morning! On today’s show, Matt Swaim and Anna Mitchell welcome Bill Schmitt from OnWord to discuss 2024’s words of the year. Other guests include Fr. John Gavin to discuss what St. Augustine had to say about the incarnation, and Stephanie Mann with more thoughts from St. John Henry Newman on Mary and Advent. Plus news, weather, sports and a whole lot more… ***** An Advent Prayer Come, long-expected Jesus. Excite in me a wonder at the wisdom and power of Your Father and ours. Receive my prayer as part of my service of the Lord who enlists me in God’s own work for justice. Come, long-expected Jesus. Excite in me a hunger for peace: peace in the world, peace in my home, peace in myself. Come, long-expected Jesus. Excite in me a joy responsive to the Father’s joy. I seek His will so I can serve with gladness, singing and love. Come, long-expected Jesus. Excite in me the joy and love and peace it is right to bring to the manger of my Lord. Raise in me, too, sober reverence for the God who acted there, hearty gratitude for the life begun there, and spirited resolution to serve the Father and Son. I pray in the name of Jesus Christ, whose advent I hail. Amen. ***** Bill Schmitt is online at onword.net. Full list of guestsSee omnystudio.com/listener for privacy information.

Good morning! On today's show, Matt Swaim and Anna Mitchell welcome Mark Brumley from Ignatius Press to talk about their new Study Bible. Other guests include Fr. John Gavin with more thoughts from the Church Fathers in the Catechism, and Fr. Sebastian Walshe to continue our series on the deeper meaning of the Beatitudes. Plus news, weather, sports and more… ***** Advent Prayer Come, long-expected Jesus.Excite in me a wonder at the wisdom and power of YourFather and ours.Receive my prayer as part of my service of the Lordwho enlists me in God's own work for justice. Come, long-expected Jesus.Excite in me a hunger for peace: peace in the world,peace in my home, peace in myself. Come, long-expected Jesus.Excite in me a joy responsive to the Father's joy.I seek His will so I can serve with gladness, singing andlove. Come, long-expected Jesus.Excite in me the joy and love and peaceit is right to bring to the manger of my Lord.Raise in me, too,sober reverence for the God who acted there,hearty gratitude for the life begun there,and spirited resolution to serve the Father and Son. I pray in the name of Jesus Christ,whose advent I hail. ***** Here's the link to register for the free webinar on the Ignatius Study Bible. Sr. Orianne Petra, author of Dive Deep: 40 Days with God at Sea Full list of guestsSee omnystudio.com/listener for privacy information.

This year may exceed 2023 as the hottest year on record, and more than 30 percent of global greenhouse gases that are driving the warming climate come from growing and raising food sources. Favoring foods that carry a very light climate footprint is an impactful way to help stem the tide. In Love the Foods That Love the Planet: Recipes to Cool the Climate and Excite the Senses, Cathy Katin-Grazzini has thoughtfully curated an impressive selection of recipes that are not only delicious but also great for the planet. “Want to slash your individual climate footprint? It's easy, it's delicious, it's super healthy, and it starts with your fork,” said Katin-Grazzini. “We all have the power to make choices that help cool the planet, and the time to act is now.” Katin-Grazzini's plant-based recipes range from simple and quick weeknight dinners to elevated dishes suitable for celebrations and entertaining. With more than 100 recipes, scientific facts about the planet, and tips for every kind of cook, Love the Foods That Love the Planet will quickly become a staple in the kitchens of home cooks. Featured recipes include: Mango Salsa Asparagus Recoup Soup with Crispy Croutons Salad with Baby Roasted Beets and Citrus Brassica Biscuit Bake M'Nazaleh Clafoutis aux Cerises Pretty Apple Packets Accompanied by eye-popping photography by Giordano Katin-Grazzini, these recipes are perfect for both newbie chefs and seasoned pros looking for a climate-supportive approach to cooking that is full-flavored and healthy. About the Author Cathy Katin-Grazzini is a plant-based chef, recipe developer, and author of Love the Foods That Love You Back (Rizzoli, 2022). She runs and manages her blog, Cathy's Kitchen Prescription, where readers can find her most recent recipes and tips for cultivating a sustainable and healthy lifestyle. She is certified in Plant-Based Nutrition from the T. Colin Campbell Center for Nutrition Studies at Cornell University and completed professional culinary training at Rouxbe Cooking School. Katin-Grazzini and her husband, Giordano Katin-Grazzini, who photographed the cookbook, live in Ridgefield, Connecticut. Amazon link: https://www.amazon.com/Love-Fo... Love the Foods That Love the Planet: Recipes to Cool the Climate and Excite the Senses Publisher: Health Communications Inc. Release date: November 5, 2024 ISBN-10: 0757325203 ISBN-13: ‎978-0757325205 Available from Amazon.com ► Luxury Women Handbag Discounts: https://www.theofficialathena.... ► Review Us: https://itunes.apple.com/us/po... ► Subscribe: http://www.youtube.com/c/AshSa... ► Instagram: https://www.instagram.com/1lov... ► Facebook: https://www.facebook.com/ashsa... ► Blog: http://www.ashsaidit.com/blog #atlanta #ashsaidit #theashsaiditshow #ashblogsit #ashsaidit®Become a supporter of this podcast: https://www.spreaker.com/podcast/the-ash-said-it-show--1213325/support.

In this episode, we sit down with Jason Amato, who shares the inspiring journey behind building a people-first business. From humble beginnings with a borrowed painting trailer to creating unforgettable experiences, Jason's story is all about passion, purpose, and prioritizing people. Learn about his “Three E's” framework—Engage, Educate, Excite—and how it's helped him maximize impact … Read More Read More

Donald Trump's election victory has sent shockwaves across the renewable energy industry, and China has announced fiscal stimulus to bail out local governments. Bitcoin hit $80,000 for the first time as cryptocurrency investors anticipate looser regulations under Trump, and Argentina's legal battles could complicate President Javier Milei's attempts to fix the country's struggling economy. Mentioned in this podcast:Trump election victory deals blow to US clean energy industry China unveils $1.4tn package to shore up economy Bitcoin hits high as Trump records clean sweep of seven swing states Litigation ‘tsunami' breaks over Argentina's President Javier Milei Credit: MARAThe FT News Briefing is produced by Niamh Rowe, Fiona Symon, Sonja Hutson, Kasia Broussalian and Marc Filippino. Additional help from Breen Turner, Sam Giovinco, Peter Barber, Michael Lello, David da Silva and Gavin Kallmann. Our engineer is Joseph Salcedo. Topher Forhecz is the FT's executive producer. The FT's global head of audio is Cheryl Brumley. The show's theme song is by Metaphor Music.Read a transcript of this episode on FT.com Hosted on Acast. See acast.com/privacy for more information.

I had the pleasure of sitting down with McCall Jones, founder of Charisma Hacking, and together we dove deep into a topic every entrepreneur struggles with: how to be your authentic self on camera. McCall has a powerful framework that makes it easier for anyone to present with confidence, without trying to mimic people like Tony Robbins or Gary Vee. If you've ever felt awkward or out of place while speaking or presenting or when making a video, this episode is for you. McCall shares how understanding your unique "charisma type" helps you stay true to yourself while still connecting with your audience. We also talked about how storytelling—when done right—can increase the value of what you're offering. Whether you're speaking on stage, on a Facebook Live, or filming ads, knowing how to tap into your charisma can make all the difference in your results. Key Highlights: Discovering Your Charisma Type: Find the style that fits you, so you no longer feel fake or uncomfortable in front of a camera. Emotionally Engaging Stories: Learn how to tell stories that spark connection and inspire action. The Power of Staying "On Center": Avoid looking inauthentic by aligning with your natural charisma type. Real-World Examples: We discuss my own struggles with pitching and how McCall's feedback helped me avoid common pitfalls. Charisma Styles Broken Down: Learn the distinctions between different charisma types like Excite, Roar, and Charm—and how to find your own. This conversation is packed with insights to help you unlock the power of authenticity and storytelling in your business. Tune in now to transform how you present and connect with your audience! Don't forget to check out this awesome deal from Mint Mobile! https://mintmobile.com/funnels And if you want to enjoy the Marketing Secrets Show ad-free, check out https://marketingsecrets.com/adfree Get 70% off on Welch Equities' retail price at wealthyconsultant.com/secrets Learn more about your ad choices. Visit megaphone.fm/adchoices

Dorin Dickerson and Nicholas "Harry" Callas express how they feel about the 2024 World Series matchup.

It was far from plain sailing but Liverpool were ruthless against West Ham in the Rigobert Song derby, while in the Steve McLaren derby Man United reminded the big man just why he's put the Atlantic Ocean between him and Old Trafford. Marcus and Andy are here to discuss everything from the Carabao Cup and Europa League!Plus, Fabio Borini is still at large! You read that right. Find out all about it – only on Ramble Reacts!Find us on X, Instagram, TikTok and YouTube, and email us here: show@footballramble.com.Sign up to the Football Ramble Patreon for ad-free shows for just $5 per month: https://www.patreon.com/footballramble.***Please take the time to rate us on your podcast app. It means a great deal to the show and will make it easier for other potential listeners to find us. Thanks!*** Hosted on Acast. See acast.com/privacy for more information.

We've been asked what excites us to keep exploring barbecue after all these years. It's not a simple question to answer because it's evolved during our over decade long obsessions with barbecue. In this episode we go a bit down the rabbit hole of trying to explain what originally excited us, what interests us today, and how that has changed throughout our journey.  

Get some insight on how the American Disabilities Act was put into action by a little help from Joni. It's the anniversary today of the law passing back in 1990. What a blessing that ADA standards are everywhere now for people living with disabilities! -------- Thank you for listening! Your support of Joni and Friends helps make this show possible.   Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org.   Find more encouragement on Instagram, TikTok, Facebook, and YouTube.