Tech Reimagined gathers industry experts and passionate technology personalities to discuss the things they love and hate about industries that we all have to deal with every day. Together we explore how technology will be able to reimagine the relationship between people and the businesses that provide products and services. Our experts will share their advice for listeners who dream of one day having the same kind of job they do, and how they got to where they are today.
speakers, insights, great.
Listeners of Tech Reimagined that love the show mention:"Leadership isn't just about technology – it's about people, trust and values." Natalie Probets and Wes Fagan continue their insightful conversation with May Lam, CIO at Australian Payments Plus – this time, diving into her leadership journey. We discuss the leadership mindset needed for today's digital landscape and how AI and rapid tech change impact decision-making. Tune in and learn why authenticity and trust drive successful teams!
May Lam, CIO at Australian Payments Plus, joins us in the new episode to unpack how AI and quantum computing are transforming payments, why trust and security are non-negotiable in digital finance and the risks and rewards of innovation in the payments landscape. Tune in now for valuable insights.
In part two of our conversation with Keith B. Carter, we discuss how AI can support decision-making, creativity and innovation while keeping human intuition at the core. What are the risks of over-relying on automation and how can businesses stay competitive by investing in AI tailored to their needs? Tune in and find out! Interested in more Endava podcasts? Explore here.
AI is reshaping decision-making, but how can businesses and individuals navigate this transformation with confidence and purpose? How do we move from just knowing about AI to deciding and acting on it? This week, Keith B. Carter, author of “Know, Decide, Act”, joins us to share a pragmatic approach to using AI effectively in work and life. Keith breaks down how AI can enhance decision-making while keeping human intuition and expertise at the center. Tune in now! Interested in more Endava podcasts? Explore here.
The shift to digital banking has revolutionised how people manage their finances. Join us as Hisham Salama, Head of Bank Digital, Payments, and Transformation at USAA, explains this transformation through the lens of a financial organisation dedicated to serving the armed forces and their families. Discover how USAA harnesses technology to drive its digital evolution and enhance member engagement across its platforms and services. Tune in now! For more Endava podcasts, check out our website.
We hosted Hisham Salama, Head of Bank Digital, Payments, and Transformation at USAA, an organisation established over a century ago and dedicated to serving the military community. Together, we explore the unique nature of USAA, Hisham's journey to his current role, and the hobbies, perspectives and passions that shape his approach to innovation. Tune in to discover how USAA is driving digital transformation, merging military values, tradition and technology to serve military members and their families across the US. For more podcasts from Endava, visit our website.
This episode features insights from our client, @Lhasa Limited, as we dive into the future of ethical research, covering the global drive to reduce, refine and replace animal testing for human safety assessments. Join us in part two of the conversation with Nik Marchetti, Head of Solutions, as we discuss the current landscape and how technology is paving the way for safer and more humane alternatives. Don't miss this insightful conversation – tune in now. For more podcasts from Endava, visit our website.
In this episode, we delve into the field of chemical safety as our guest, Nik Marchetti, Head of Solutions at Lhasa Limited, discusses the safety assessment that takes place before products like pharmaceuticals, cosmetics and food are made available to the public. Tune in to explore how the fusion of science, human insights and technology enhances this process. For more podcasts from Endava, visit our website.
Not everything is an AI problem. In this episode, we delve into how adopting a strategic approach to AI can not only optimise your resources but also empower you to harness this technology effectively for the best results. Get inspired by insights from Purva Gupta, CEO and Co-Founder of LiIy AI, as in the second part of our conversation she illustrates how AI is transforming the retail industry and aligning with the delivery of human-centred solutions. Tune in now! Looking for more industry-specific insights? Explore more Endava podcasts here.
Retailers strive to see through the customer's lens, but understanding and speaking their language can be a challenge. That's where AI steps in. In this episode, we explore with Purva Gupta, Co-Founder and CEO of Lily AI, how AI bridges the gap between retailers and customers. We dive into how AI helps align products with how customers search for them, accounting for the many variations defined by individual preferences and criteria. Tune into S05E03 for more insights! Looking for more industry-specific insights? Explore more Endava podcasts here.
In this episode, we delve into how individuals and businesses navigate the complex landscape of digital transformation. According to our IDC report, 88% of organisations revealed that up to 50% of their digital transformation projects in the past year achieved their goals, leaving nearly half falling short. Together with Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges, we explore the underlying reasons for this gap. Tune in for a thought-provoking discussion that could reshape your approach to digital innovation! Looking for more industry-specific insights? Explore more Endava podcasts here.
When shopping, few people think about the complex processes behind smooth payments. Yet, this area is both dynamic and essential, especially for payment systems at some of the world's largest department stores. In this episode, Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges reveals how payments affect customer satisfaction in retail and discusses how AI and digital transformation drive change and modernisation across the industry. Tune in now! Looking for more industry-specific insights? Explore more Endava podcasts here.
As we wrap up Season 4, join our CTO, Matt Cloke, as he takes us through his remarkable career journey, sharing pivotal moments that shaped his path to leadership. He discusses his sources of inspiration and his approach to nurturing a team of visionary leaders. Building on insights from our Emerging Tech Unpacked report, we delve into the world of AI and Matt's vision for the next big innovation beyond AI. This episode offers a rich blend of business, technology and personal insights, providing inspiration for business leaders everywhere. Tune in now.
Governments and private organisations globally have committed to achieving net-zero emissions by 2050 to address climate change. In this episode, we explore actionable steps with Matthew Neil, our Global Energy, Resources and Incubation Lead, discussing how businesses, communities and individuals can contribute. Tune in to gain valuable insights and delve deeper into our e-book: "Redefining Power and Policy."
Join us as we delve into the delicate balance between innovation and user privacy, featuring valuable insights from Erin Tavallai, Google's Head of Ad Privacy in APAC. We discuss how organisations approach privacy and how innovations in technology can enhance user privacy. Erin also shares highlights from her career journey and the pivotal steps that led to her current role. Tune in to learn more.
In this episode, we delve beyond the boundaries of the game field, exploring the modern landscape of sports alongside our guest Carlo De Marchis. Join us as we discuss the culture of winning, Hawk-Eye technology, the influence of social media on the sports sphere and much more. Tune in for captivating insights!
Join us on an insightful data-driven journey through the travel ecosystem! Our guest, Natalie Seatter, Chief Data and Product Officer at OAG, uncovers how data impacts different entities in the travel space, including airports, hedge funds, finance companies, governments and more.
How can authenticity and creativity bolster resilience in times of crisis? How does the synergy between human expertise and AI technology open the door to success? In this episode, our expert advisors, Nick Telford Reed and Anthony Whitehorn, dig deep into the human aspect of agility.
Join us on a captivating journey through space and time with Rosalind Winton, the Head of Exhibitions at the British Museum, which marked its 270th anniversary in 2023. How did the museum reinvent itself after COVID-19 and what's the role of technology in its ongoing evolution? Explore the exciting topics from reimagining Tutankhamun with a Cairo graffiti artist to the Samsung discovery centre for younger audiences and Rosalind's favourite technology bringing new dimensions to the underwater world of Seahenge. Dive into the episode and learn more!
In our final episode of 2023, we engage in a conversation with Endava CEO John Cotterell, exploring his views, insights and perspectives as a business leader and individual. Together, we reflect on the past year, discuss opportunities on the horizon of 2024 and shed light on why people are pivotal to Endava's core purpose. In this special episode, he not only uncovers his favourite app and the technological gadget he can't travel without but also provides us with a sneak peek into his holidays including his favourite Christmas movie. Delve into the episode and relish this insightful conversation!
Ever wondered what makes the experience of watching sports so enjoyable and engaging? How technology shapes the landscape of major sports events and associations, such as FIFA, UEFA, or the Olympic Games? Join us as we explore this exciting topic with Carlo De Marchis! Carlo is an expert and advisor who has influenced the sports and technology media field for over 35 years. Passionate about marketing and technological innovations, he enjoys enhancing the way people consume sports. In this captivating conversation, Carlo delves into the technological aspect of major sports events, highlighting the best moments from his remarkable career. Tune in to the episode for more insights!
How does digital communication impact our ability to read personal cues? What does the future of networking look like in an era where participation in online roundtables is strongly encouraged? We explore answers and gain valuable insights with Natalie Seatter, CPO at OAG. Natalie is passionate about people, culture and driving broader business transformation by breaking down silos and bringing teams together to successfully build, launch and monetise innovative data products that power the travel ecosystem. Listen to the full episode and learn more about the advantages and challenges of digital communication.
Is volatility the time to take more risk and not less? Is it time to embed agility into your organisation? In swiftly changing markets, it's not just a survival strategy, it's a competitive advantage. In the first episode of Season 04, we discuss how we can better cope with market uncertainties with Paul Willoughby and David Clamp.
The biggest challenge associated with the sustainability of space exploration from a insuring POV, according to David Wade, is debris in low Earth orbit, where thousands of satellites and 30,000 pieces of debris are floating around. This poses a significant risk to satellites and increases the likelihood of conjunctions, where satellites come close to each other and debris, leading to collisions. Listen to the full episode and learn more about what private actors could do to support a cleaner race towards the stars.
In a world of constant technologized connectivity, it can be challenging to disconnect from work and take a break. However, Helena Nimmo, Endava's CIO, believes there are different ways to manage this challenge. For organisations it is now more than crucial to understand what works for each individual and user group while moving towards hybrid work 2.0. Tune in to listen to the full conversation here:
Join Bradley Howard and David Wade in this fascinating podcast episode, where they discuss the intricacies of pricing insurance for new space technology, including upcoming manned flights to the moon and Mars. They delve into the challenges involved in assessing the risks of brand new technology, and the importance of finding a balance between supporting innovative space initiatives and limiting exposure to risk. Tune in to discover how insurers rate the risks involved in covering new space exploration missions.
Many people are still skeptical about VR's potential and are unsure of how to integrate it into their digital strategies. Thomas Bedenk, our VR expert, recommends that people try out VR themselves to understand its promise and limitations. VR's immersive nature allows for experiences that cannot be replicated through traditional media. As the technology advances, the possibility of a virtual world, known as the Metaverse, becomes more plausible. Tune in to find out more and join the conversation at Endava on LinkedIn.
Though the universe of space insuring might be a small one, its impact on the future of space exploration is truly important. If you're curious to understand a bit more about the processes behind how satellites operate from a commercial point of view tune in and enjoy this in-depth conversation with a seasoned space underwriter: David Wade.
Are you pondering on what the age of cookie-less advertising will mean for marketers and internet users? We're glad to be able to discuss this and other marketing related subjects with our guest this week, Kelly Baynes. Tune in to learn more about the importance of quality, trust, and putting the needs of the audience at the center of marketing messages in a cookie-less world.
The recent exponential advancements in technology have greatly influenced many of the professions that are responsible for an organization's smooth functioning. None though has been more impacted than the CIO's. In this week's episode Bradley Howard and Helena Nimmo, Endava's seasoned CIO discuss some of the unique challenges faced by CIOs nowadays. Tune in and learn more about the impact the hybrid working environment has had on workplaces, what the differences between manufacturing and services companies are, and how increasing cybersecurity threats should be approached from a CIOs perspective.
An entrepreneur's life is never dull and offers its specific benefits. Yet without proper support and a safe place to discuss challenges, it can quickly become a lonely and sometimes difficult space. In today's episode, Kelly Baynes, founder of the Nurture Network and the Lemon Quarters shares the story behind a community that impacts the lives of 700 women in business. Tune in to hear the full story.
With under 10% of women occupying top leadership positions across the globe, women's underrepresentation is STILL a pressing issue. In this #IWD episode Helena Nimmo, Endava's CIO, and Bradley Howard dive into some of the aspects that influence gender diversity in the workplace and offer valuable insights on how leadership groups can promote the advancement and equal opportunities for women in their organizations. They also shed light on mentorship projects and highlight the benefits of mentorship for both mentors and mentees. Tune in to learn more about what can be done to support and empower women in STEM.
In our 100th episode, Helen Pownall and Bradley Howard discuss the reasons behind the underrepresentation of women in tech, and they shed light on how organisations and individuals can improve gender diversity. They touch upon the importance of creating an inclusive workplace culture that values diversity and provides equal opportunities for everyone. Helen also shares some practical tips for companies to attract and retain more women in tech roles, such as providing mentorship and sponsorship programs. Any more suggestions? Join the conversation @Endava on Linkedin.
In this last episode of the Digital Next aviation special series, Roshina Nandra, PhD - Product Development Executive and Innovation Strategist and Justin Marcucci - Chief Digital Officer at Endava explore practical ways to modernize legacy systems without pressing pause on day-to-day operations. Discover how airlines can rise above difficulties, make the most of their underutilized data, and, ultimately, accelerate digital strategies.
As ‘digital travellers' demand more control over their purchase journey and seamless transactions, this episode will explore the need for airlines to not only modernize its technology but make fundamental changes to transactional assumptions with digital models. Scott Harkey, EVP Financial Services and Payments, Endava, will also discuss how airline payments processes can accelerate digital strategies and bridge the gaps to achieving frictionless experiences; from subscription models to loyalty programs, cashless transactions and more.
In the first part of Digital Next Aviation Podcast our colleagues Roshina Nandra, PhD - Product Development Executive and Brian Estep, Global Head of Mobility, Endava as they explore how aviation can learn from adjacent industries to realize the future of Mobility as a Service, including logistics, banking and capital markets, retail, insurance and more. Tune in and delve into how airlines can both learn best practices from sectors that are more digitally mature, but also how they can partner with them to sell their services and generate new revenue possibilities.
In this week's podcast episode, we'll explore the entrepreneurial spirit and the challenges of starting your own business. Kelly Baynes, owner and co-founder of The Lemon Quarters and Nurture Network, discusses her favourite projects and shares her advice on how to succeed in starting your own business. I think as people, as business professionals, we often let perfection be the enemy. I think nothing's really more important than getting your ideas out there in front of the people who will be your potential customers, people who don't know you, basically, people who aren't family and genetically predisposed to be kind to you. I think there's a tech mantra, is it fail, fail quickly, fail better. It comes from a Samuel Beckett quote, but reality really is that best teacher. We learn so much more from our mistakes, or the things that we don't do well, or the things we can improve on much more than any success we might have. Really, how can you improve if you don't start? Tune in to find out more and join the conversation @Endava on LinkedIn!
Thomas Bedenk, Endava's VP of Extended Reality, has joined us again on the Tech Reimagined Podcast for what turned out to be a very insightful conversation on the metaverse and its opportunities for businesses in the years to come. He believes the public's growing appetite for virtual reality experiences that feed into the metaverse is mostly driven by the growth of the gaming industry and the increasing use of games as a social and exchange medium. However, it's essential to distinguish the metaverse from the games industry and gaming as a whole. Virtual items in these games have a real economy, and virtual items can be as real as physical items to those who own and use them in the metaverse, which has the potential to transform business models and how companies interact with customers. How exactly? Find out in this episode and share your opinion @Endava on Linkedin.
Innovation is a strategic game with long-term results. To play it right, one must ask the right questions, and create the proper context and space to help people thrive. Join Bradley and Eoin Woods this week as they discuss a subject very important to him and Endava – innovation in technology. Delve a bit into how we foster innovation within our teams and what it means for everyone involved. Bradley Howard: Eoin, today I really want to talk about how to incubate innovation. So what are the essential preconditions for novelty of cultures within organizations? Eoin Woods: Thanks Bradley. It's a complicated question, isn't it? Because so many people talk about innovation and so many people say they've delivered innovation and yet sometimes it's quite hard to know what they mean. For me, innovation is, I think what you said in the introduction is real impactful change to the way the organizations either work or deliver the services or the products that they create. I think the most essential precondition for innovation within an organization is an acceptance of failure. I hear quite a lot of, we sometimes even get this with our clients who are, hear quite a lot of organizations talking about the need for innovation and how they want to innovate and then when they start talking to people about let's start doing some innovation they say, " How long will it take? How much will it cost, and what will I get?" And I always look at them slightly confused. Well if it's innovation you won't know any of those things in the beginning. I'm afraid that's just development or business development or whatever it is. I think taking risks, I think being prepared to learn from failures and doing failures is a positive thing, which is much easier said than done especially when it's your money you're spending. I really do feel for senior managers who just feel that they're abandoning money to a black hole but they do have to let go and just see what happens. And I think the other precondition is the fact that innovation is actually done in the business. The biggest anti pattern I see in innovation is a separate innovation center. You can always tell innovation centers because the people dress differently and they have totally non- standard IT hardware. If the organization is a window center, they will inevitably have max. If the main organization is a max center, they will inevitably have Linux machines and they go off and innovate in a bubble and then when they try and come back and apply that innovation, the organization kind of rejects the organism because it just doesn't fit with the way the organization works and its real needs. Enjoyed this segment? Have a listen to the whole episode and join the conversation with us: @Endava on Linkedin.
Join us and Endava's VP of Extended Reality, Thomas Bedenk, in this very first episode of 2023, where he highlights the recent advancements in virtual and extended reality, like AI-trained conversational models such as chatGPT. While chatbots have been around for decades, only recently have they become more prevalent with advancements in AI and language models. He believes that these advancements have the potential to revolutionize the way virtual worlds, user-generated content and large productions are created. Thomas also raises ethical concerns, such as the potential for confusion between human and AI interactions in virtual reality, issues of identity, and copyright. He emphasizes that organizations must consider how they want to approach and adapt to this rapidly advancing technology. Have a listen and let us know your opinion @Endava on Linkedin.
As we step into a new year, take another deep dive with us and revisit some of our guests' opinions on the technology trends and insights shaping our present and future in different industries. Hear what Eoin Woods has to say about technology innovation in general, then discover what the future of insurance companies might look like in Dame Inga Beale's opinion. Immerse in the innovation that healthcare has known in the last few years in this lengthy segment with Dr. Gillian Halley. See what a former-hacker-now-security-expert has to say about the future of security with Greg Van Der Gaast. Helen Pownall discusses how the pandemic has shaped their plans, and finally Scott Harkey envisions a more accountable future for fintech organisations. Tune in and let us know: What are the most important technology trends you look forward to in 2023?
As we're getting closer and closer to the end of the year, look back with us at some of our favourite highlights of this season, so far. After all, ‘tis the season to rejoice and look back in fondness at the year that just passed. Feel inspired by following these crumbs of PIE which will lead to success in your career, as shared by Dame Inga Beale. Then learn about the importance and the power of data in healthcare and fintech – with Dr. Gillian Halley and Scott Harkey. Tune into your innovative spirit by learning from Stephane Malrait's s lessons on innovation initiatives in ING. Take a quick and realistic view of blockchain with our own Wynn Davies. And finally, for the year ahead, think of making the world around you, at work, a little better by focusing on exactly how much work you plan to achieve in a determined amount of time by learning more about what takes great teams through troubled times with Helen Pownall. We hope you'll enjoy this mash-up, and we invite you to reflect on some of the lessons in your past months and share them with us.
In this week's episode. Eoin Woods, Endava's CTO shares some of his extensive knowledge on software architecture as a discipline, how we practice it in our projects, and what makes software architects one of the key roles in large technology projects. Please tune in to learn more about this role and its many characteristics.
Teamwork makes the dream work, that's for sure. So what exactly makes teams tick? What are the ingredients of a successful team? What can organisations do to better support highly proficient and functional teams, through hard times and lots of legacy code? Here with us to discuss this exciting and crucial subject and share her vast experience is Helen Pownall, Engineering Programme Director at SportRadar.
Are you curious to find out what a CTO does? Grab your ear buds and listen to Eoin Woods, Endava's CTO share a snapshot of his professional life and how the B2B tech landscape has been evolving in that past decades. "From our perspective as suppliers, we're desperately trying to understand as much as we can about the client side, and that varies hugely by client. As you know, some clients share everything with us, some are very careful about what they share with us. And so we're always trying to fill in the gaps to understand what the client really needs as opposed to perhaps what we've been asked for in the last week. So it's a strange dance between the two, but it really is why we see again and again at Endava why clients who engage with us in a genuine partnership get so much more out of us than treating us as somebody that they have a contract with."
Can technology help speed up the way we help the communities around us? This week on Tech Reimagined, Scott Harkey, our EVP of Financial Services and Payments talks about how companies in the finance space are impacting social equity and sustainability initiatives for the people in the communities in which they activate. Tune in to learn more.
If you can imagine a data point, any really, in the activities surrounding a sport, SportRadar is there to collect and analyse it with the help of technology. Sounds exciting, isn't it? Tune into this week's episode of Tech Reimagined and learn about the many ways in which data can be leveraged to enhance both fans' experiences and athletes' performances with our guest - Helen Pownall, Engineering Programme Director at Sportradar. Share your thoughts with us - what do you think of the marriage between sports and technology?
What opportunities arise at the beginning of a recession and what should companies focus on? What will the new year bring in the relationship between payment players and their customers? This week on Tech Reimagined, Scott Harkey, our EVP of Financial Services and Payments talks about payments and how the industry is looking now that most of the world is experiencing a certain level of economic turmoil.
What will shape the future of banking in the years to come? What will be the key differentiator in the relationship people have with financial institutions? Scott Harkey, our EVP of Financial Services and Payments shares his opinion on what the current state of tech in financial services is and what the future holds in store for banks, payments processors, clients and partners involved in creating this ecosystem. Don't worry, it's not all business; you'll also find out what Scott is into when he's not shaping the future of financial tech. And it's interesting, we promise.
Our data footprint is increasing by the minute. But what happens with our personal information once we've shared it with different companies? Is it safe to share it? And if so, is it truly kept securely? Tune in to hear security enthusiast and expert Greg Van der Gaast share his thoughts on the subject. Greg: The bigger the chain gets, whether it's one company with just a sheer scale of factors and people and locations or smaller companies that are reliant on other companies where you get a chain of dependencies, the bigger it gets, the more difficult it is to actually protect data, especially when people are constantly pushing to drive value out of data. Data science is an incredible thing and we use it to drive business. We try to find ways of making money out of data. And every day we use Google, we do searches. We watch videos. We don't have to pay for any of this stuff, and yet people are making a killing off of it. It's like we're getting free stuff and yet someone's earning money off giving it to us. It's only when you do that, the expression that if you're not paying for it, you are the product. And you have to be aware of that. You are the product. You're selling a part of yourself to get this service, to get this convenience. And that's just the equation. There's no way around it. And that's it.
Whilst the hype around AI is justifiable the reality around how it's being used in banking and capital markets looks a lot less exciting and more down to earth. Tune in and find out more in this insightful episode. Where can AI help banks and traders? How is AI being used nowadays and where is the industry heading? Will AI determine the unsafe usage of unstructured data? Listen to Bradley Howard and seasoned experts Stephane Malrait MD Global Head of Market Structure and Innovation for Financial Markets at ING and Pierre Kovacs, Industry Consultant Banking and Capital Markets take a closer look at how AI is shaping the banking industry. “…it's still under the supervision of a trader on the desk. So all the automations that we do there is people monitoring it in real time. The machine is never alone to make those decision and to manage. There is always supervision on top of it. So I think we put a lot of safeguards to make sure it doesn't go crazy. And even the regulator, as I say, want to make sure that all the algorithms that we write are tested, validated review approved by the compliance officer, the risk manager, et cetera. So there is a algo framework model that is used by every bank and validated by regulators to be able to put those barriers. And I think it's needed. And it fair that those barrier exists to make sure the system stay resilient and safe for clients.” – Stephane Malrait