Podcasts about Selfridges

In this episode, Dylan sits down with Therese, an expert in wholesale and founder of Small Business Collaborative. They discuss the journey of transitioning product businesses into wholesale, with Therese sharing her background in fashion and sales, and the challenges small brands face. Key insights are provided on readiness for wholesale, curating products for retailers, and effective ways to establish business relationships. Therese also gives real-life examples of how she helped clients succeed in wholesale and offers advice on expanding beyond local markets. In this episode, we discuss:[01:25] Therese's Journey: From Fashion to Wholesale[03:41] Identifying Readiness for Wholesale[05:17] Strategies for Approaching Retailers[09:03] Expanding Beyond Local Markets[17:05] Success Stories and Client ExperiencesConnect with Therese: Instagram: https://www.instagram.com/small_business_collaborative/ Website: https://www.smallbusinesscollaborative.co.uk/ About Therese Oertenblad: Therese Oertenblad, founder of Small Business Collaborative, helps product-based business owners get their amazing creations into retail stores—without the overwhelm. She teaches them how to price for profit, sell with confidence (without the icky sales tactics), and build a strategy that fits into their busy schedules so they can grow their wholesale sales with ease.Before becoming a business mentor and consultant, she spent years selling mass-produced gifts. Now, she works with creative and purpose-driven brands like Studio Wald, Made by Shannon, Claude & Co, Etta Loves, and Hello Day Planner—many of which now grace the shelves of Liberty, Selfridges, Fortnum & Mason, Harrods, Fenwick, and hundreds of independent shops across the UK and beyond.As an introvert, Therese had to figure out how to sell in a way that felt right—without forcing herself to be someone she wasn't. She spent over a decade in sales leadership in th

From Sports Journalist to Game-Changing Inventor - With a Splash of Dancing QueenWhat do you do when your dream job no longer excites you?In the latest episode of the One Precious Life podcast, we meet Dom Cotton, former BBC sports journalist, who spent years covering major sporting events. But when the learning stopped, he didn't settle, he shifted careers. Then, a chance conversation about cycling safety with his now business partner led them to something extraordinary: the invention of a foldable cycling helmet, solving a problem for cyclists.What followed was a seven-year rollercoaster from design challenges and financial struggles to navigating an entirely new world - to now working with Brompton Bikes and their helmets being stocked in Selfridges and Halfords.Dom also opens up about:* Overcoming personal challenges* How exercise fuels both mental and physical wellbeing* The power of networking and staying open to unexpected opportunities* And yes - how he ended up performing in an ABBA tribute bandThis episode is for you if:You're drawn to stories of resilience, reinvention, and risk-takingYou're fascinated by what it really takes to turn an idea into a businessYou want to make the most of your one precious (working) lifeThe One Precious Life podcast talks to people who have found their calling., exploring purpose and meaning through the lens of work. Listen, read, or watch more here: https://bit.ly/m/onepreciouslifeFind out more about Dom's work: https://wearenewlane.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit onepreciouslife.substack.com

Claudia Amaro Euquime é formada em Design de Moda pela Anhembi Morumbi, mas, ainda durante a faculdade, se apaixonou pelo fashion styling e trabalhou em grandes e-commerces no Brasil, como Shop2gether, GEP (antiga dona da Luigi Bertolli, Emme e Cori) e Dafiti. Em 2018, veio a grande virada: uma mudança para a Suécia, onde ela teve que se redescobrir profissionalmente enquanto aprendia dois novos idiomas (inglês e sueco) e buscava espaço na indústria escandinava. Esse período deve ter sido muuuito desafiador, mas Claudia conseguiu furar a bolha da moda na Suécia. Já estabilizada e com amigos em Estocolmo, ela decidiu embarcar em uma nova mudança — agora para Londres, onde finalmente encontrou seu lugar como produtora de moda. Hoje, Claudia atua como freelancer no e-commerce da Selfridges, uma das maiores lojas de departamento do Reino Unido.convidada: https://www.instagram.com/claudia___amaro/ Aprenda inglês com o Moda na Mochila: https://www.modanamochila.com/aprender newsletter: https://modanamochila.substack.com/about Ig: https://www.instagram.com/modanamochila/ Podcasts citadosFashion Stylist e Mercado de Luxo em Londres, com Manuela Solizhttps://open.spotify.com/episode/11IWDytFRteZcXnyQiRfZY?si=169344b4d2a740ac

Exploring the transformative power of perseverance in business. Whether you're a creative entrepreneur just starting out or running an established business, every business owner faces moments of discomfort, uncertainty, and self-doubt. But what if that discomfort isn't a sign of failure? What if it's actually the key to your business's success? Through my own personal experiences I'll guide you through practical strategies to embrace discomfort and turn it into your greatest business asset. We explore how challenges and setbacks are an inevitable part of all our entrepreneurial journies and how they can serve as stepping stones to greater growth, confidence, and sustainable success.   Key Moments: [02:15] The hidden reality behind social media content - why you rarely see the 'messy middle' of business growth [03:27] My personal experience of recording 50 podcast episodes before the fear subsided [06:03] Finding an approach that works for you versus following standard advice [07:34] The relationship between discomfort and meaningful business growth [10:23] My two-year journey to secure a Selfridges concession despite consistent rejection [15:40] Why many stop just before breakthrough happens - four common patterns [19:25] How asking for specific feedback turned rejection into a clear path forward to growth [22:10] The story of landing my first prestigious venue client through persistence [25:43] How to distinguish between productive discomfort and misalignment [30:23] Five practical ways to build persistence into your business framework [34:59] The natural progression from £1,000 to £500,000 projects through incremental growth [38:38] A message for both established and new business owners feeling deflated   Notable Quotes: "The difference between those who eventually succeed and those who don't isn't talent or resources or luck – it's simply the willingness to continue slightly longer than seems reasonable. To push just a bit further when everything in you wants to stop." "What looks like failure is actually just part of the process. Meaningful business success rarely happens overnight - it's built through consistent effort despite discomfort."   Resources Mentioned: Read This Week's Journal Post Website: www.philippacraddock.com Email: news@philippacraddock.com Persistence framework checklist available on our website   Share Your Insights: Have you pushed through something that initially terrified you in your business? Or perhaps you're in an uncomfortable chapter right now? I'd love to hear your experience. Pop over to Instagram for a chat - I will always help where i can and your questions and insights often shape future episodes.   Never Miss an Episode: Subscribe to my weekly newsletter for exclusive business growth insights, behind-the-scenes content, and first access to new offerings,   

TGIT kiddybubs and kiddyboys! We have a jam packed episode this week where we discuss everything and more! 0:00 - We start the episode with our obligatory weekly updates 11:04 - In The Beauty Beat there is a Weleda review and beauty breakups with the split of Huda Beauty and Kayali and the potential sale of Sephora by LVMH 17:57 - Skims and Nike team up to create a new line which prompts a deep dive into other activewear brands including Lapp Brand, Tala, Adanola and Oner Active 35:02 - Steve Madden acquires Kurt Geiger which raises questions on who their target audience is today and a trip down memory lane of our time working in fashion retail 45:06 - New launches include Selfridges and their new loyalty programme and Edward Enninful launches global media and entertainment company EE72 1:00:15 - We conclude with our thoughts on Tyla's British Vogue cover  And if that episode wasn't enough for you, you can sign up to our Patreon for for extra exclusive episodes www.patreon.com/styleandcitydiares You can find us here... Instagram: @Styleandcitydiaries / @prinnyraee / @amberleaux / @prinnyxamber Twitter: @Stylecitydiary / @prinnyrae / @amberleaux Tiktok: @Styleandcitydiaries / @prinnyrae_ / @amberleaux Youtube: Prinny and Amber Email: info@styleandcitydiaries.com www.styleandcitydiaries.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Ep 178 Masters of the Market, Elevating Small Businesses with Salad Days Market founders Daisy & Liv Tinker In this week's episode of Start Scale Succeed I chat with Liv & Daisy, the innovative founders behind Salad Days Market, a vibrant pop-up market showcasing the best of small businesses in London. With their unique backgrounds in fashion and retail, they share their journey from working in the fashion industry to creating their own dream events. They discuss the importance of craftsmanship, creativity, and passion in the brands they work with, and how they have successfully connected with a diverse customer base. From hosting successful events at iconic locations like Selfridges and the Shard to adapting to the ever-changing trends with agility, the duo highlights the power of resilience and community building in scaling a successful business. They also offer actionable insights and advice for small brands looking to exhibit at markets or run their own events, emphasizing the significance of preparation, customer engagement, and maintaining a clear vision. Join us as we delve into the world of markets and entrepreneurship, powered by the spirit of innovation and dedication to supporting small enterprises. Tune in to hear their tips on selling and exhibiting at markets and much more Guests Daisy & Liv Tinker founders of the curated markets salad days Salad days Markets have become a beacon for shopping small, fostering positivity, community, and connection. They have hosted over 80 markets at London's most iconic landmarks, including Selfridges, Battersea Power Station, The Hoxton Hotel, Dulwich Picture Gallery, and The Shard. Collaborations with thousands of remarkable small businesses have been a hallmark of their success. Their achievements have been featured on the news, on the front page of a newspaper, and they have even received an award. It has been a remarkable few years. And they are not stopping now! Salad days is on a mission to infuse this energy into the struggling world of retail, eagerly anticipating what the future holds https://saladdaysmarket.co.uk/ https://www.instagram.com/saladdaysmarketlondon/ https://saladdaysmarket.co.uk/newsletter-signup https://saladdayslondon.substack.com/ Host Nicole Higgins The Buyer and retail coach Nicole Higgins Links https://www.instagram.com/thebuyerandretailcoach/ https://www.linkedin.com/in/nicolehigginsuk/ https://thebuyerandretailcoach.com/ https://thebuyerandretailcoach.com/newsletter-sign-up/ https://thebuyerandretailcoach.com/free-discovery-call/ https://thebuyerandretailcoach.com/blog/ Sponsor Neon Digital Clicks Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns. Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of. For 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition. At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth. If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck. https://runwaytoresults.com/ https://neondigitalclicks.co.uk/

Seetal Solanki describes herself as a materials translator and has been in the vanguard of material thinking since she launched her practice, Ma-tt-er, in 2015. Three years later she produced the hugely influential book, Why Materials Matter, and she has gone on to work with a variety of brands, including Nike, Selfridges and Potato Head in Bali, as well as teaching at institutions such as Central Saint Martins (where, incidentally, she graduated from the Textile Futures MA)  and the Royal College of Art. Her latest project saw her joining forces with designer Jorge Penades in Madrid for Uprooted, an exhibition that explored Spain's olive oil industry. In this episode, we talk about: helping people build a relationship with materials; why she's working with olive tree roots; interviewing materials; her fascination with cookery (and her love of a cheese soufflé); growing up in Leicester and feeling rejected from her home city; the spiritual side of materials; being ‘broken' by Central Saint Martins as a student; material discrimination; how her practice was built on frustration; and why she's in a hopeful place. Support the show

Join us to celebrate 5x15's fifteenth birthday! To mark the occasion, we'll be back at The Tabernacle in February for a very special evening, featuring a truly stellar line-up of speakers: Harriet Walter, John Crace, Jonathan Freedland, Theresa Lola and Chloe Dalton. Expect captivating stories about Shakespeare's women, as reinterpreted by a beloved classical actress; the inspiring work of a German Jewish author writing during the Second World War; poetry and diasporic experience; a transformative encounter with an injured hare in the countryside and a satirical look at British politics - from the point of view of Herbie the dog. Theresa Lola is a poet, writer, and creative practitioner. She was the appointed Young People's Laureate for London in the year 2019-20. In 2018 she was the co-winner of the Brunel International African Poetry Prize. Her work is included in the OCR's GCSE English Literature syllabus. As a practitioner she infuses poetry to deliver creative outcomes. She has worked on projects by the National Gallery, Dulwich Picture Gallery, and presented an audio documentary on BBC Radio 4. She has been commissioned by Selfridges, Rimowa, and Hush. Her second poetry collection, Ceremony for the Nameless (2024), is published by Penguin. Learn more about 5x15 events: 5x15stories.com Twitter: www.twitter.com/5x15stories Facebook: www.facebook.com/5x15stories Instagram: www.instagram.com/5x15stories

Giuseppe Baidoo is a visionary entrepreneur and the CEO and co-founder of Gusto Snacks, an award-winning brand dedicated to reducing food waste while enhancing consumer well-being. Despite securing partnerships with major retailers like Selfridges and WH Smith, his journey has come with challenges - most notably seeing his concept replicated by a major retailer. With a background in product design and a decade of experience in marketing and brand building, he has navigated the highs and lows of entrepreneurship with resilience and innovation. We dive into his story, the lessons he's learned, and the realities of protecting your ideas in the industry.Links:www.snackgusto.com   debbiewilliamspodcast.comSupport the show

“I think my piece of advice would be to take a real honest, hard look at…either yourself or your business. If you are communicating that you want to be a customer-centric company or organisation, then take a real honest hard look at, are we actually that?”   In episode #804 of the Inspiring Women in CX podcast, Clare is joined by CX Consultant Joanna Carr for a candid and insightful discussion on customer experience strategy, the pitfalls of “CX-washing”, and the reality of delivering on brand promises.    Joanna shares her career journey, from beginning behind the tills in Tesco to shaping CX at retail giants including Estee Lauder, Selfridges and Rituals. She also reflects on the community's pivotal role in her transition to CX consulting, proving the power of connection and support.   Clare and Joanna unpack real-world CX failures, from frustrating self-service checkouts to rigid corporate policies that hinder customer satisfaction. They discuss the critical importance of aligning operating models with CX strategy and ensuring that technology is a tool to enhance, not replace human connection.   This conversation serves as a powerful reminder that creating a seamless customer experience isn't by accident—it takes intention, investment, and a genuine commitment to turning brand promises into reality.   The episode wraps up with a compelling call to action: businesses must take an honest, reflective look at their customer-centricity and ensure they don't make promises they can't keep.  

Today I sit down with a great mate and creative powerhouse, Nik Robinson, whose career has spanned radio broadcasting, creative direction, donut making, and lecturing. But it's his latest venture that truly stands out. In 2018, Nik, alongside his wife Jocelyne and their young sons Harry and Archie, co-founded Good Citizens—a purpose-driven company on a mission to “untrash the planet” by turning single-use plastic bottles into stylish, 100% recycled eyewear frames, all made in Sydney.After 752 days and 2,503 failed attempts, Good Citizens launched in 2020 and quickly became Australia's most awarded eyewear brand, even earning a window display next to Prada at Selfridges in London. What's unique? The kids have a 50% say in all major decisions, proving that big ideas—and leadership—can come from anywhere.In this episode, Nik shares the rollercoaster journey of building a sustainable business from the kitchen table to the global stage, including lessons in resilience, creativity, and the power of family-led change. I can't wait for you to meet him and hear more of his fascinating story. Key Takeaways:Reinvention is a continuous journey that involves multiple career transitionsCreativity and problem-solving are at the heart of successful reinventionEmbracing fear and stepping out of comfort zones can lead to personal growthFamily support is crucial when navigating the challenges of entrepreneurshipPurpose-driven work can provide deeper fulfillment beyond financial successLearning from failures is essential for growth and innovationAuthenticity in business helps build trust and connection with customersCommunity engagement can amplify the impact of a businessThe process of creating something new can be as rewarding as the end productFinding joy in small victories can sustain motivation during tough timesFor more information about Nik & Good Citizens, check out these places;-Website: Good CitizensInstagram:   Good CitizensLinkedin: Nik RobinsonHead to michellejcox.com for more information about the ONE QUESTION podcast, your host or today's guestsConnect with Michelle on Linkedin here:- @MichelleJCoxConnect with Michelle on Instagram here:- @michellejcoxConnect with Michelle on Facebook here - @michellejcoxAND, if you have a burning topic you'd love people to talk more about, or know someone who'd be great to come on the One Question podcast, please get in touch;-

Karin Leiberg ist Director Brand Activation & Strategy bei der Stuttgarter Content Marketing-Agentur Liganova und weiß, wie Marken und Händler in ihren Stores Kunden begeistern können. Im Gespräch mit TW-Host Judith Kessler gibt Karin Leiberg Best Practice-Beispiele von Ikea, Hoka bis Netflix und Selfridges, die zeigen, wie kreative Lifestyle-Welten auf Marke und Community einzahlen.

Selling any product is a skill but selling a product with a luxury price tag is a nuanced skill. As this season is focused on sales I wanted to interview people with experience in differentiating their product in a crowded market & find out how they managed to sell it.Molly Goddard & Joel Jeffery co-founded the luxury pyjama brand Desmond & Dempsey in 2014. Over a decade the couple has redefined the concept of luxury sleepwear & secured listings in Harrods, Harvey Nichols & Selfridges very early on in their business. Keep listening to hear Molly & Joel's advice on how they tackled sales.Molly and Joel's Advice:Impart your message (in their case the benefits of relaxation) with positivity; buying this product is a treat for yourself, it's all about funIt's one thing to love your product but you must take sales seriouslyEnjoy the art of selling!  Share news of your product as widely as you can, and always in an optimistic wayPay attention to the market and always note customer preferencesAsk your clients questions, constantly monitor their tastes and their attitudesBe aware of daily sales; if you can achieve wholesale orders this will give you the freedom to take out loansWhen selling to retail clients, find your niche in the marketUse instagram / a website / word of mouth / email your customersPR will pay off and is a valuable toolBranding is important; while obviously the product must be good, you also need to make your customers feel special.  This is often achieved with some extra-special packagingYour customers are buying an expensive product and they should feel excited by both the purchase and the product, the anticipation and the realityFF&M enables you to own your own PR & produces podcasts.Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. FF&M recommends: LastPass the password-keeping site that syncs between devices.Google Workspace is brilliant for small businessesBuzzsprout podcast 'how to' & hosting directoryCanva has proved invaluable for creating all the social media assets and audio bites.MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  LicenceText us your questions for future founders. Plus we'd love to get your feedback, text in via Fan MailSupport the show

November is synonymous with Black Friday, great deals but what cost? Over consumption is endangering our already fragile planet. Is it time to change our ways? This week Do You Really Know is highlighting concepts and initiatives about reducing our consumption. You might have heard of ‘reduce, reuse, recycle' a motto with the aim of encouraging us to think about how we consume and consider the impact that buying lots of stuff has on the planet. But now the high end department store Selfridges has launched a new campaign, ‘Project Earth' to try and change the way we shop: resale, repair, rental and refill is their response to customers' growing demands for sustainable shopping and move away from fast fashion and disposable goods. What is the aim? How will it work? What other changes has Selfridges planned? In under 3 minutes, we answer your questions ! To listen to the latest episodes, click here: How can I stay trendy buying only second hand clothes? What are the best ways to reuse my household waste? What is premium mediocre - the illusion of luxury? A Bababam Originals podcast written and realised by Amber Minogue. First Broadcast: 4/10/2022 Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Rebel + Rise, I'm joined by Sarah Bailey, founder of the high-frequency fashion brand Sasana. Sarah shares her inspiring journey from her brand in Topshop and Selfridges - to hitting burnout and losing herself in the process—to rediscovering her power, raising her frequency, and creating a brand that aligns with her new, elevated vibe!We also dive into her personal story of getting pregnant young, party life, plant medicine, and finding joy in life's unexpected twists. From practical tips for raising your frequency to the magic of intentional clothing, this episode is packed with inspiration and fun.Get ready for a raw, uplifting conversation that'll leave you ready to rise!!Find Sarah and Sasana here: https://wearesasana.com and www.instagram.com/wearesasana use code JODIE10 for a discount!And Jodie here: www.jodiebrandman.com and www.instagram.com/jodiebrandman

Hello and welcome to Spooning With Mark Wogan In this episode, Mark Wogan gives you another chance to hear his episode with comedian Jimmy Carr and the knowledge of all food, Ewan Venters, who both chat about their favourite and least favourite Christmas foods as we wrap up the Christmas celebrations.Plus, we have a Mince Pie taste test between Selfridges, Fortnum & Mason and Sainsbury's. And we find out the best way to eat caviar.This podcast was recorded at The Mount Street Restaurant in Mayfair with dishes cooked by Executive Chef James Shears.New episodes every Thursday!Producer: Johnny SeifertFilming: Rory Edwards and Chris Jacobs Hosted on Acast. See acast.com/privacy for more information.

One of the many traditions in London at Christmas is to visit the capital's festive lights. People travel from across the world to enjoy the colourful and eye-catching Christmas window displays along Oxford Street, one of London's main shopping roads. Andrea Kidd goes behind the glitter and tinsel with the teams at the flagship department store Selfridges, as they prepare to reveal their Christmas windows to the public for the first time. The concept is More the Merrier this year and senior lead of the windows team, Bobbie Tree, along with the production, styling and design teams, work with renowned artists Andrew Logan and Charles Jeffreys, to create vibrant and flamboyant window displays for the millions of people who walk past.

The next few guests on the podcast are the founders of brands that I have invited to be a part of the Caro Pop-Up running for 2 weeks, starting on the 7th December in The Space in Bruton.Katie Leamon, was the first stationery brand I bought for Caro. Introduced to me by a mutual friend, I remember the eponymous marble collection selling out extremely fast. You can now find her greetings cards, wrap and notebooks in a number of luxury stores across the world including Harrods, Fortnum & Mason & Selfridges as well as many independent shops.We meet online and talk about the beginnings of her business - catapulted in 2010, after Liberty picked her up at one of their Open call days. We chat about how she's grown her brand and seen various iterations of what that looks like as well as where Katie Leamon is heading. We chat about the memorabilia that inspires her and how her designs organically evolve with her aesthetic but also her customers. I am excited to introduce her ReLove Christmas Collection to the pop-up, with traditionally illustrated fathers Christmas', reindeer and snow-topped cottages - it truly brings that nostalgic feeling we all love at this time of year. Hosted on Acast. See acast.com/privacy for more information.

Antonello Benati e Vera Drossopulo, co-founder di Manebì, hanno un background nell'investment banking con una laurea alla Bocconi. Ma nel 2013 hanno deciso di lasciare la carriera avviata per puntare tutto su un'idea ambiziosa: trasformare un prodotto tradizionale come l'espadrilla in un brand globale di lifestyle. Oggi Manebì ha un fatturato tra i 15 e i 20 milioni annui, ed è presente in 300 punti vendita in tutto il mondo tra store di proprietà in punti strategici come Portofino, St.Tropez, mykonos, e retailer come Harrods, Selfridges, Neiman Marcus e Rinascente.  Manebì è nato in modalità bootstrap, finanziato con i risparmi dei fondatori e da banche. Solo in una seconda fase è entrato in scena Milano Investment Partners, investendo nella società per supportare l'espansione a livello internazionale. A Febbraio 2024 MIP ha venduto le sue quote a Evoco, un fondo di private equity, entrato ora nel board insieme ad Angelo Moratti, supporter di Manebì dal giorno uno. Durante l'intervista, Antonello e Vera ci hanno raccontato come: Sfruttare strategicamente i social media, collaborazioni con influencer e partnership chiave, come quella con Alex Rivière, per costruire una brand awareness forte Espandere un brand monoprodotto per superare i limiti di stagionalità e diversificarsi con abbigliamento e accessori Affrontare le sfide e le opportunità del mondo retail SPONSOR

What does it take to create a shopping experience that captivates customers around the globe? To answer that question we're diving deep into the minds of two extraordinary leaders in the retail industry. CEO of Le Bon Marché in Paris, Patrice Wagner, and Chairman and CEO of the Selfridges Group in London, André Maeder. Both of these guys began their careers in retail working on the shop floor; selling face-to-face with customers. They express true appreciation for front-line employees, and inherent joy in the process of improving the customer experience. They each rose through the ranks at some of the most prestigious department stores in the world, accumulating a wealth of knowledge and expertise suitable now to uphold the legacies of the aforementioned Le Bon Marché in Paris and Selfridges in London. Each of these stores, in its own way, continuously garners worldwide attention and respect through unique customer engagement that goes far beyond just shopping for clothes. From incredible food offerings to fine art exhibitions and theater performances, to indoor skateparks and celebrity appearances, Patrice and André take big swings and try new things to surprise and delight customers with distinct one-of-a-kind environments. Together they'll share insights into the key focal points of running their businesses, the challenges they face, and an inspiring vision for the future of department stores. Thanks for tuning in to episode 73. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

-Abu Dhabi Surpasses Oslo as the Global SWF Capital-Saudi PIF Acquires 40% Stake in Selfridges-Ejari Raises $14.65M to Scale Up Saudi Arabia's Rent Now, Pay Later Market

In this episode, we are exploring the alchemy, the mystery and the magic of partnerships. For me it is such an intriguing element of creativity and of entrepreneurship. How do they work? Is it about divide and conquer? is it about contrast, connection and friendship? How are decisions made and conflicts resolved? How can you nurture and enliven them in the long term? How do they impact creativity? Can they be more profitable? Faster moving? More impactful? We are very lucky that in this episode we are joined by Arabella Preston and Charlotte Semler co-founders of two brands - Votary and Verden. Both of these brands are elegant, intelligent, considered and clean. Both have strong identities, stories and frankly cult followings. This is the story of a professional relationship that became a friendship. A chance conversation about skincare became a walk around the Selfridges beauty hall and then that moment of 'shall we?'. Skincare brand Votary was launched in 2015 and thrived. Some years later in 2021, Verden was launched offering fragrance for bath, body and home.We are going to explore these two exemplary brands, their story, their interrelationship and the partnership that binds all of this together. So if you have ever had that moment of wondering about someone that you would like to go into business with or if you are ten years down the line and simply interested to know how others share decisions, celebrate their differences and relate to risk and to failure and chance, then this is for you. Votary: www.votary.co.ukVerden: www.verden.world

‘The department store is dying,' Rosemary Hill wrote recently in the LRB, reviewing an exhibition at the Musée des Arts Décoratifs in Paris on the origins of the grands magasins. She joins Tom to talk about their 19th and 20th-century heyday as cathedrals of consumerism as well as places where women could spend time away from home, and away from men, safely and respectably. She also recalls the Christmas she worked in the toy department at Selfridges, demonstrating wind-up bath toys.Sponsored links:Use the code 'LRB' to get £100 off Serious Readers lights here: https://www.seriousreaders.com/lrbFind out more about ACE Cultural Tours: https://aceculturaltours.co.ukSee Maddaddam at the Royal Opera House: https://www.rbo.org.uk/tickets-and-events/maddaddam-details Hosted on Acast. See acast.com/privacy for more information.

In this special on-location episode of the Good Food Podcast, join host Samuel Goldsmith as he sits down with the highly respected chef Jackson Boxer at his renowned restaurant, Brunswick House. Jackson shares insights into his culinary career, his daily routines, and the challenges and joys of being a chef and a father. Listen in to hear Jackson's thoughts on cooking for oneself versus cooking for others, his philosophy on food, and his love for simple yet exquisite dishes. Plus, what do his children think of his cooking, his culinary disasters and his favourite dish. Jackson Boxer began his career as a kitchen porter at the age of 16. He continued to pursue cooking jobs while finishing school and completing a degree in English at Cambridge University. After graduating, he joined the opening team at 32 Great Queen Street. After three years, he left to found Brunswick House at the age of 24, together with his brother Frank Boxer. What was initially intended as a six-month pop-up with a 10-seat counter snack bar and a café atmosphere, has grown into a dining room, bar, terrace, three private dining rooms and the cellars – a nascent speakeasy and dance dungeon. In March 2019, Jackson opened Orasay in Notting Hill, inspired by the western isles of Scotland, and now splits his time between the kitchens of Brunswick House and Orasay as Chef Proprietor. In summer 2023, Jackson joined Cowley Manor Experimental, the Experimental Group's first UK project outside of London, as Chef Consultant for the Cotswolds-based hotel. In September 2023, Jackson opened Jackson Boxer at the Corner restaurant on the second floor of Selfridges, Oxford Street. In 2024, he opened his newest restaurant in Covent Garden, Henri. Subscribers to the Good Food app via App Store get access to the show ad-free, and with regular bonus content such as interviews recorded at the good food show. To get started, download the Good Food app today. Learn more about your ad choices. Visit podcastchoices.com/adchoices

It's time for my Mini Mini Pod and this week I'm chatting about some of the products that my Mum and I loved during a visit to Selfridges last week. I'm also talking about the ultimate glow for party season and reiterating how important checking our boobs is!!

If you have a product based business, this week's episode might just be something you have dreamt about—getting your products into major retailers like Selfridges & Co., John Lewis, or Ocado. I've been there myself, and I know how it can feel like a big, distant goal. But today, I'm chatting with Nic Waller, a leading brand buyer who has worked with some of the biggest names in British retail and has helped countless brands, including mine. Nic has worked with brands across the board at Selfridges, John Lewis, M&S, Waitrose and Ocado. She's got a down-to-earth approach, and her advice is practical and easy to apply, no matter what stage your business is at. So, if you've ever wondered how to get your brand noticed by a big retailer, this episode is for you! What We Cover in This Episode: What Retailers Really Look For in Small Brands: It's not about how big your brand is or how many followers you have. Nic shares the key things that actually grab a buyer's attention—things like your story, your product's uniqueness, and how well you align with the retailer's values. How to Approach Retailers Without Feeling Intimidated: I know reaching out to a big retailer can feel scary, but Nic walks us through how to approach them with confidence. From getting your pitch and emails right to knowing when to reach out, she shares the steps to make it easier and less overwhelming. The Importance of Persistence: Landing a deal doesn't happen overnight, and Nic talks about why following up is so important. She also gives tips on how to stay in touch with buyers in a way that feels natural and not pushy. Why Your Size Doesn't Matter as Much as You Think: This is one of my favourite takeaways. Nic reassures us that you don't have to be a big name to get noticed by top retailers. If your product is great and you're clear about what makes you different, you've got a solid chance! Key Takeaways: Buyers are looking for authenticity, innovation, and a good fit with their customer base. Confidence in your pitch and preparation will go a long way when approaching retailers. Persistence is key—keep those relationships alive with consistent follow-ups. You don't need to be a massive brand to land a deal; it's about what you bring to the table. Stay Connected: Instagram: @philippacraddock Email: hello@philippacraddock.com  

In this episode, we delve into how individuals and businesses navigate the complex landscape of digital transformation. According to our IDC report, 88% of organisations revealed that up to 50% of their digital transformation projects in the past year achieved their goals, leaving nearly half falling short. Together with Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges, we explore the underlying reasons for this gap. Tune in for a thought-provoking discussion that could reshape your approach to digital innovation!  Looking for more industry-specific insights? Explore more Endava podcasts here. 

The Power of Collaboration in Creative Business Welcome to this week's episode, where we're diving into a topic that has been a true game-changer for me—collaboration. Working with others has not only opened doors to incredible opportunities but has also been key to growing my creative business in ways I couldn't have imagined. In this episode, I'm sharing personal stories from my own collaborations, along with practical tips on how you can make partnerships work for your business. What We Cover in This Episode: The Benefits of Collaboration: We explore why collaboration is so much more than just working together. It's about combining different strengths and perspectives to create something bigger than what you could achieve alone. I share stories from my own experience, including how teaming up with the V&A and Selfridges transformed my brand. Finding the Right Partners: Not every partnership is the right one. I'll explain how to identify collaborators who align with your values and vision, and how those are the partnerships that lead to the most impactful results. Managing Joint Projects: Collaborations can be tricky, so we're discussing how to keep communication clear, define roles, and handle any challenges along the way to ensure a smooth partnership. Leveraging Collaboration for Growth: Once a collaboration is complete, there's so much more you can do. I'll share tips on how to leverage successful partnerships for even more opportunities and long-term growth. Key Takeaways: Collaborating can open up new opportunities and bring fresh perspectives to your business. Finding partners who align with your values and vision is key to a successful collaboration. Clear communication and well-defined roles are crucial for managing joint projects. Successful collaborations can lead to future partnerships and continued growth. Collaboration has been a major driver in my business, and I hope this episode inspires you to explore how working with others can unlock new possibilities for your own journey. Contact Us: Instagram: @philippacraddock Email: hello@philippacraddock.com  Mentioned Resources: As  mentioned at the beginning of the episode, these episodes will help you answer the following questions: What are your core values and vision for your business? LISTEN TO EPISODE 044 What goals are you striving to achieve? LISTEN TO EPISODE 042 And who is your target audience? LISTEN TO EPISODE 033

When shopping, few people think about the complex processes behind smooth payments. Yet, this area is both dynamic and essential, especially for payment systems at some of the world's largest department stores. In this episode, Vanessa Albarran, Delivery Lead for Checkout and Payments at Selfridges reveals how payments affect customer satisfaction in retail and discusses how AI and digital transformation drive change and modernisation across the industry. Tune in now!  Looking for more industry-specific insights? Explore more Endava podcasts here. 

Whilst bricks and mortar retail stores have traditionally been the focus of customer service, with consumers increasingly shopping online, what happens when things go wrong? Join The Shop Flaw host Timothy and Nicole Al Rais of @nicoletalksfashion, who shares her shocking experience with Selfridges online. Having spent in excess of £1000 only to receive an empty box in the post, @namednicole took to Titkok to expess her disatisfaction and the #selfridgesscam viral moment was born... Listen to the story in full here, told exclusively to The Shop Flaw for the first time.

Victoria Omobuwajo, a visionary entrepreneur, is the driving force behind Sunmo, a brand that redefines health-conscious living with its innovative product range.  With a remarkable journey showcasing her tenacity, creativity, and business acumen, Victoria has made a significant impact on both the retail and direct-to-consumer industries.  Victoria's dedication to sustainability and ethical sourcing sets Sunmo apart in the industry. By carefully selecting ingredients from local suppliers and implementing eco-friendly packaging practices, Sunmo has become a champion of environmental responsibility. In an exciting development, renowned chef Gordon Ramsay recognised the immense potential of Sunmo and decided to join forces with Victoria as her business partner. His culinary expertise and strategic guidance have propelled Sunmo to new heights, solidifying its position as an industry frontrunner. As Sunmo continues to captivate palates and revolutionise the food industry, Victoria Omobuwajo remains an inspiration to aspiring entrepreneurs, proving that determination, creativity, and a genuine love for what you do can truly shape the world.   In this Episode Alicia and Victoria discuss:  Her health journey and the motivation behind starting Sunmo. The factors that led her investors to choose and support her. The natural ingredients that contributed to curing her eczema. The process involved in launching Sunmo at Selfridges. What made her brand stand out at their first exhibition. The value and significance of both online and offline branding. Her experience of winning £150K on the Gordon Ramsay show. Connect and Learn more about Victoria and Sunmo here: https://uk.sunmosnacks.com/  https://uk.linkedin.com/in/victoria-omobuwajo-092b1884

Disciplined, Dedicated and a Rationalist. Evren Ozka has long had a strategic eye for business, starting his professional career in textiles and manufacturing. At age 18, he ran his division at his family's textile companies for seven years before beginning Mallet London in partnership with Tommy Mallet. They realized a gap in the market - quality-designed shoes at an achievable price point, and the brand evolved from there. Evren is now Founder and Business Director of Mallet London and spends his time between London and Dubai. Mallet London has played a central role in blurring the lines between sportswear and luxury. Since its launch in 2015, there have been many significant milestones for Evren, all relative to the size and age of the journey. Standout moments for him include the brand's first wholesale order, which was from an independent luxury store, followed by getting stocked in Selfridges and Harrods, then Saks Fifth Avenue in New York and their most recent collaboration with Transport for London (TfL). Evren Ozka finds no better feeling than seeing people out and about wearing Mallet London. Since expanding to the Middle East, he has noticed an appetite for European brands in the region, especially those in the premium and luxury markets. With the ever-growing fashion scene where consumers take pride in their style, he believes that Mallet London's unique designs will resonate with the people of the Middle East.

Welcome to the last of our Copenhagen Fashion Week interviews (if you missed the previous Eps, do go back & take a listen).This one is refreshingly honest conversation with Danish knitwear designer Amalie Røge Hove about her much-loved label, A. Roege Hove, and the ups and downs of being an independent fashion business.Widely celebrated as the next big thing, for the past few years A. Roege Hove was a CPHFW highlight. But last season, Amalie was not on the schedule, although her brilliant work was part of the Ganni NEWTALENT platform to amplify rising talents.So why no runway? Everybody loves A. Roege Hove. After launching in 2019, they were stocked by the likes of Matches and Selfridges, dressing all the It-girls and winning all the prizes, including 2023's International Woolmark Prize.That winter, however, the label went into administration.Alas, it's a depressingly common situation. With many independents going bankrupt in the last few years, or finally deciding to close their doors because of rising costs and other stresses - including, of course, those who put sustainability at the heart of what they do.How much of a problem is the wholesale model here? Can you grow too fast? Can you make it without financial backers? What happens if you can't keep up? Or supply chains take a hit for reasons outside of your control? We thank Amalie for sharing her story so that others might benefit.*Since this interview was recorded in February, we are happy to report that A. Roge Hove has returned in a new form and showed again at the CPHFW Spring ‘25 collections.Can you help us spread the word ?Wardrobe Crisis is an independent production. We don't believe in barriers to entry and are determined to keep this content free.If you value it, please help by sharing your favourite Episodes, and rating / reviewing us in Apple orSpotify. Share on socials! Recommend to a friend. Find Clare on Instagram @mrspressTHANK YOU Hosted on Acast. See acast.com/privacy for more information.

Don't miss out on our exclusive workshop "Unlocking Retail Success: Three Strategies for Getting Your Fashion Brand into Retail Stores." Learn the secrets to navigating the competitive retail world and secure your spot on store shelves. Reserve your spot at www.makegoodfashion.com/wholesaleJoin us for an insightful conversation with Thea, an experienced fashion buyer with over a decade in the industry. Thea shares her journey from a small town in North Wales to becoming a buyer at iconic stores like Selfridges, Net-A-Porter, and LN-CC. We dive deep into the world of fashion buying, exploring how brands can get noticed by top retailers, the importance of having a distinct brand DNA, and the shift towards sustainability in fashion. Learn invaluable tips on pitching to buyers, effectively using social media for brand discovery, and the evolving trends in the fashion market. Whether you're an emerging designer or interested in the business of fashion, this episode is packed with wisdom and practical advice to help you succeed. Hosted on Acast. See acast.com/privacy for more information.

As you'll hear from the introduction into this podcast, Vicki Edgson, in many people's eyes, found success as she rode the wave of nutritional education in the early 00's, with 11 books, a consultancy in Chelsea and a phone ringing for interviews and opinions on the latest food craze.Fast forward to 2024 and Vicki has found herself within a small community in Wiltshire, working her allotment, and finding contentment in ‘being' rather than ‘doing'. It's not been an easy path by any standards, with 3 strokes, which almost killed her. However it was a catalyst that brought about a slower life but perhaps a lot more contented life. If I woke up and put one foot in front of the other, I could gradually get my life backSome of you will know Vicki from her incredible books. Her first series were under The Food Doctor label, co-authored with Ian Marber, and her well-known TV series for Channel 5 The Diet Doctors, co-presented with Dr. Wendy Denning, for which they also released a best-selling book by the same name. Other books are ‘Broth', ‘It must be Hormones' and ‘GutGastronomy', co-written with Adam Palmer. She launched the Food Doctor range of foods into Tesco, back in the early 2000's and subsequently the Honestly Healthy range of foods into Selfridges and Waitrose with her god-daughter, Natasha Corrett.She works with the principles of Chinese Herbal Medicine, Ayurvedic Medicine and Naturopathic Integrated Medicine which made her a leading authority in nutrition.We agreed before the recording to keep it short, as focus is a challenge for Vicki, but as you'll hear we both felt that the conversation circled perfectly back to everything she really wanted to share with you all. It's a gentle, open and very moving conversation, and one we hope touches you in a way that makes you stop and think.Please enjoy and if you have any questions for Vicki or us, do let us know.Vicki previously wrote a beautiful piece ‘I am vulnerable but I am not weak', for our Soulhub Journal The Collective about her experience not long after the third stroke, when she was adjusting to her new way of life. You can find out more about the 100 short soul stories and art in the Soulhub Journal here.Thank you for listening to our Soulhubber's Podcast with Vicki Edgson. This post is public so feel free to share it with friends and family and maybe even others struggling with busy lives or stroke survivors. Get full access to Sole to Soul Inspiration by Soulhub at soulhub.substack.com/subscribe

We're taking a slight pivot for this episode, to start a series of talks exploring ‘Wellbeing in the Workplace'. Corporate Consultancy is a main component of Soulhub, where we connect with businesses, schools, organisations and charities and deliver bespoke programmes for their staff and employees.We start the series with Carmen Rendell in conversation with Faye Green, Principle Recruiter at eBay. Over two years ago we reached out to Faye Green at eBay to understand if there was an opportunity for us to work together. Faye and Carmen had previous corporate history at Jack Wills where Carmen as Head of Brand Campaigns interfaced with Faye as Global Talent Acquisition. Prior to Jack Wills, Faye's career was mostly in HR and recruitment within recognisable brands such as Arcadia and Selfridges before becoming Principal Recruiter at eBay. It's clear that people are at the heart of what she cares about. Faye shares her experience in creating the WeMind community at eBay just before the pandemic with her co-lead Shani Verber, and how they've navigated the ever-changing landscape of mental and physical wellbeing within a large business. She shares why it's felt important for her to lead, given her own experiences of a miscarriage and bereavement and how they shaped what she felt was missing in organisations. She didn't want others not to be in the position of not being able to ‘be not okay' within their business. They talk about the initiatives the team (with some help from Soulhub) have created such as ‘Get eBay Talking Campaign', ‘Get Walking Campaign' and how they need to flex and learn with new recruits and changes happen within the wider world and business. How they look outwards for inspiration, but tend to trust what they've created as an organic offering for those who are ready and willing to be part of the process. This is an exclusive behind the scenes exploration of what it takes to lead an organisation to start putting wellbeing at the heart of a business, whilst listening deeply to what people need and want from their employees. That's the hardest, but most rewarding part. We hope you enjoy the conversation, and we look forward to sharing others further examples from other business leaders. If you're inspired by the work Faye and her team are doing at eBay, then please do share this episode with friends and colleagues, and get in touch if you want to know more.If you'd like to feature in the Soulhubber's Podcast for ‘Wellbeing in the Workplace' please contact Carmen at Carmen@soulhub.co.uk. Get full access to Sole to Soul Inspiration by Soulhub at soulhub.substack.com/subscribe

This week Bronagh and Cara catch up with fashion designer Olivia Rubin. Known for her colourful and eclectic designs, Olivia shares her journey from burnout to rediscovering her love for fashion. She talks about how her iconic rainbow sequin pieces became a staple in many wardrobes and the importance of creating timeless and joyful clothing.As a mother balancing a thriving fashion brand and family life, Olivia discusses the pressures of societal expectations and the necessity of giving oneself grace during periods of change. From launching her brand in Selfridges to navigating the challenges of retail, Olivia's story is a testament to resilience and creativity.Join us for a heartfelt conversation about motherhood, the power of dopamine dressing and the joy of finding your unique style. Whether you're a mum looking to rekindle your love for fashion or a fan of Olivia's vibrant designs, this episode is sure to inspire and uplift.Connect with Olivia Rubin:Website: oliviarubinlondon.comInstagram: @oliviarubinFacebook: Olivia Rubin FashionTikTok: @olivia_rubinConnect with The School Runway Podcast:Instagram: @schoolrunwaypodWe love hearing from you! If you have any questions, style dilemmas, or topics you want us to cover, drop us a message on Instagram @schoolrunwaypod, and don't forget to leave your lovely ratings and reviews on both Apple Podcast and Spotify x Hosted on Acast. See acast.com/privacy for more information.

Edelman recently reported that ‘81% of consumers need to trust a brand to consider purchasing it' so it is clear that brands which take time to build impact, education and purpose into their offering will also build trust with consumers and ultimately increase their sales. In this episode, I hear from Titi Bello, Founder of Ori Lifestyle, the luxury hair care brand now stocked in Selfridges and Harrods. Born out of Titi's experiences with her own hair loss and seeing her daughter develop hair insecurities, Ori Lifestyle offers high-performance hair care products alongside coaching courses to improve customers' confidence in their hair. Listen on to hear Titi's advice on why building an educational and purpose-led brand is crucial for success. Titi's advice:Find the product that meets the needs of a particular marketA good product is not enough on its own; marketing and visibility are crucialTo have the edge a product needs to look good as well as be effectiveIf a product can be multipurpose, so much the betterIt may well be useful to educate and challenge your customers and be honest with them about results; this will build trust and loyalty and ensure repeat salesTake your community with you; use feedback.  Establish contact via blogs / whatsapp / email and always listen to themYour relationship with your customers will be your motivating factor and keep you going“Go in with your heart” - businesses that stand the test of time are not just in it for financial gainAesthetics and branding are vital and must represent you and your valuesDon't over analyse; just start!Know what you don't know and find a partner with a different skill set to yoursFF&M enables you to own your own PR. Recorded, edited & published by Juliet Fallowfield, 2023 MD & Founder of PR & Communications consultancy for startups Fallow, Field & Mason.  Email us at hello@fallowfieldmason.com or DM us on instagram @fallowfieldmason. Let us know how your start up journey is going or if you have any questions you would like us to discuss in future episodes. FF&M recommends: LastPass the password-keeping site that syncs between devices.Google Workspace is brilliant for small businessesBuzzsprout podcast 'how to' & hosting directoryCanva has proved invaluable for creating all the social media assets and audio bites.MUSIC CREDIT Funk Game Loop by Kevin MacLeod.  Link &  LicenceText us your questions for future founders. Plus we'd love to get your feedback, text in via Fan MailSupport the Show.

We're back! Let's Talk about CBT has been on hiatus for a little while but now it is back with a brand-new host Helen Macdonald, the Senior Clinical Advisor for the BABCP. Each episode Helen will be talking to experts in the different fields of CBT and also to those who have experienced CBT, what it was like for them and how it helped. This episode Helen is talking to one of the BABCP's Experts by Experience, Paul Edwards. Paul experienced PTSD after working for many years in the police. He talks to Helen about the first time he went for CBT and what you can expect when you first see a CBT therapist. The conversation covers various topics, including anxiety, depression, phobias, living with a long-term health condition, and the role of measures and outcomes in therapy. In this conversation, Helen MacDonald and Paul discuss the importance of seeking help for mental health struggles and the role of CBT in managing anxiety and other conditions. They also talk about the importance of finding an accredited and registered therapy and how you can find one. If you liked this episode and want to hear more, please do subscribe wherever you get your podcasts. You can follow us at @BABCPpodcasts on X or email us at podcasts@babcp.com. Useful links: For more on CBT the BABCP website is www.babcp.com Accredited therapists can be found at www.cbtregisteruk.com Credits: Music is Autmn Coffee by Bosnow from Uppbeat Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/bosnow/autumn-coffee License code: 3F32NRBYH67P5MIF   Transcript: Helen: Hello, and welcome to Let's Talk About CBT, the podcast where we talk about cognitive and behavioural psychotherapies, what they are, what they can do, and what they can't. I'm Helen Macdonald, your host. I'm the senior clinical advisor for the British Association for Behavioural and Cognitive Psychotherapies. I'm really delighted today to be joined by Paul Edwards, who is going to talk to us about his experience of CBT. And Paul, I would like to start by asking you to introduce yourself and tell us a bit about you. Paul: Helen, thank you. I guess the first thing it probably is important to tell the listeners is how we met and why I'm talking to you now. So, we originally met about four years ago when you were at the other side of a desk at a university doing an assessment on accreditation of a CBT course, and I was sitting there as somebody who uses his own lived experience, to talk to the students, about what it's like from this side of the fence or this side of the desk or this side of the couch, I suppose, And then from that I was asked if I'd like to apply for a role that was being advertised by the BABCP, as advising as a lived experience person. And I guess my background is, is a little bit that I actually was diagnosed with PTSD back in 2009 now, as a result of work that I undertook as a police officer and unfortunately, still suffered until 2016 when I had to retire and had to reach out. to another, another psychologist because I'd already had dealings with psychologists, but, they were no longer available to me. And I actually found what was called at the time, the IAPT service, which was the Improving Access to Psychological Therapies. And after about 18 months treatment, I said, can I give something back and can I volunteer? And my life just changed. So, we met. Yeah, four years ago, probably now. Helen: thank you so much, Paul. And we're really grateful to you for sharing those experiences. And you said about having PTSD, Post Traumatic Stress Disorder, and how it ultimately led to you having to retire. And then you found someone who could help. Would you like to just tell us a bit about what someone might not know about being on the receiving end of CBT? Paul: I feel that actual CBT is like a physiotherapy for the brain. And it's about if you go to the doctors and they diagnose you with a calf strain, they'll send you to the physio and they'll give you a series of exercises to do in between your sessions with your physio to hopefully make your calf better. And CBT is very much, for me, like that, in as much that you have your sessions with your therapist, but it's your hard work in between those sessions to utilize the tools and exercises that you've been given, to make you better. And then when you go back to your next session, you discuss that and you see, over time that you're honing those tools to actually sometimes realising that you're not using those tools at all, but you are, you're using them on a daily basis, but they become so ingrained in changing the way you think positively and also taking out the negativity about how you can improve. And, and yeah, it works sometimes, and it doesn't work sometimes and it's bloody hard work and it is shattering, but it works for me. Helen: Thank you, Paul. And I think it's really important when you say it's hard work, the way you described it there sounds like the therapist was like the coach telling you how to or working with you to. look at how you were thinking and what you were doing and agreeing things that you could change and practice that were going to lead to a better quality of life. At the same time though, you're thinking about things that are really difficult. Paul: Yeah. Helen: And when you say it was shattering and it was really difficult, was it worth it? Paul: Oh God. Yeah, absolutely. I remember way back in about 2018, it would be, that there was, there was a fantastic person who helped me when I was coming up for retirement. And we talked about what I was going to do when I, when I left the police and I was, you know, I said, you know, well, I don't know, but maybe I've always fancied being a TV extra and, That was it. And I saw her about 18 months later, and she said, God, Paul, you look so much better. You're not grey anymore. You know, what have you done about this? And it was like, she said I was a different person. Do I still struggle? Yes. Have I got a different outlook on life? Yes. Do I still have to take care of myself? Yes. But, I've got a great life now. I'm living the dream is my, is my phrase. It is such a better place to be where I am now. Helen: I'm really pleased to hear that, Paul. So, the hard work that you put into changing things for the better has really paid off and that doesn't mean that everything's perfect or that you're just doing positive thinking in the face of difficulty, you've got a different approach to handling those difficulties and you've got a better quality of life. Paul: Yeah, absolutely. And don't get me wrong, I had some great psychologists before 2016, but I concentrated on other things and we dealt with other traumas and dealt with it in other ways and using other, other ways of working. I became subjected to probably re traumatising myself because of the horrendous things I'd seen and heard. So, it was about just changing my thought processes and, and my psychologist said, Well, you know, we don't want to re traumatise you, let's look at something different. Let's look at a different part and see if we can change that. And, and that was, very difficult, but it meant that I had to look into myself again and be honest with myself and start thinking about my honesty and what I was going to tell my psychologist because I wanted to protect that psychologist because I didn't want them to hear and talk about the things that I'd had to witness because I didn't think it was fair, but I then understood that I needed to and that my psychologist would be taken care of. Which was, which was lovely. So, I became able to be honest with myself, which therefore I can be honest with my therapist. Helen: Thank you, Paul. And what I'm hearing there is that one of your instincts, if you like, in that situation was to protect the therapist from hearing difficult stuff. And actually the therapist themselves have their own opportunity to talk about what's difficult for them. So, the person who's coming for therapy can speak freely, although I'm saying that it's quite difficult to do. And certainly Post Traumatic Stress Disorder isn't the only thing that people go for CBT about, there are a number of different anxiety difficulties, depression, and also a wider range of things, including how to live well with a long term health condition and your experience could perhaps really help in terms of somebody going for their first session, not knowing what to expect. As a CBT therapist, I have never had somebody lie down on a couch. So, tell us a little bit about what you think people should know if they are thinking of going for CBT or if they think that somebody they care about might benefit from CBT. What's it like going for that first appointment? Paul: Bloody difficult. It's very difficult because by the very nature of the illnesses that we have that we want to go and speak to a psychologist, often we're either losing confidence or we're, we're anxious about going. So I have a phrase now and it's called smiley eyes and it, and it was developed because the very first time that I walked up to the, the place that I had my CBT in 2016, the receptionist opened the door and had these most amazing engaging smiley eyes and it, it drew me in. And I thought, wow. And then when I walked through the door and saw the psychologist again, it was like having a chat. It was, I feel that for me, I know now, I know now. And I've spoken to a number of psychologists who say it's not just having a chat. It is to me. And that is the gift of a very good psychologist, that they are giving you all these wonderful things. But it's got to be a collaboration. It's got to be like having a chat. We don't want to be lectured, often. I didn't want to have homework because I hated homework at school. So, it was a matter of going in and, and talking with my psychologist about how it worked for me as an individual, and that was the one thing that with the three psychologists that I saw, they all treated me as an individual, which I think is very, very important, because what works for one person doesn't work for another. Helen: So it's really important that you trust the person and you make a connection. A good therapist will make you feel at ease, make you feel as safe as you can to talk about difficult stuff. And it's important that you do get on with each other because you're working closely together. You use the word collaboration and it's definitely got to be about working together. Although you said earlier, you're not sure about the word expert, you're the expert on what's happening to you, even though the therapist will have some expertise in what might help, the kind of things to do and so there was something very important about that initial warmth and greeting from the service as well as the therapist. Paul: Oh, absolutely. And you know, as I said earlier, I'm honoured to speak at some universities to students who are learning how to be therapists. And the one thing I always say to them is think about if somebody tells you their innermost thoughts, they might never have told anybody and they might have only just realised it and accepted it themselves. So think about if you were sitting, thinking about, should I put in this thesis to my lecturer? I'm not sure about it. And how nervous you feel. Think about that person on the other side of the, you know, your therapy room or your zoom call or your telephone call, thinking about that. What they're going to be feeling. So to get through the door, we've probably been through where we've got to admit it to ourselves. We then got to admit it to somebody else. Sometimes we've then got to book the appointment. We then got to get in the car to get the appointment or turn on the computer. And then we've got to actually physically get there and walk through. And then when we're asked the question, we're going to tell you. We've been through a lot of steps every single time that we go for therapy. It's not just the first time, it's every time because things develop. So, you know, it's, it's fantastic to have the ability to want to tell someone that. So when I say it's fantastic to have the ability, I mean, in the therapist, having the ability to, to make it that you want to tell them that because you trust them. Helen: So that first appointment, it might take quite a bit of determination to turn up in spite of probably feeling nervous and not completely knowing what to expect, but a good therapist will really make the effort to connect with you and then gently try to find out what the main things are that you have come for help with and give you space to work out how you want to say what you want to say so that you both got , a shared understanding of what's going on.So your therapist really does know, or has a good sense of what might help. So, when you think about that very first session and what your expectations were and what you know now about having CBT, what would you say are the main things that are different? Paul: Oh, well, I don't actually remember my first session because I was so poorly. I found out afterwards there was three of us in the room because the psychologist had a student in there, but I was, I, I didn't know, but I still remember those smiley eyes and I remember the smiley eyes of the receptionist. And I remember the smiley eyes of my therapist. And I knew I was in the right place. I felt that this person cared for me and was interested and, you know, please don't think that the, the psychologist before I didn't feel that, you know, they were fantastic, but I was in a different place. I didn't accept it myself. I had different boundaries. I wanted to stay in the police. I, you know, I thought, well, if I, you know, if I admit this, I'm not going to have my, my job and I can't do my job. So a hundred percent of me was giving to my job. And unfortunately, that meant that the rest of my life couldn't cope, but my job and my professionalism never waned because I made sure of that, but it meant that I hadn't got the room in my head and the space in my head for family and friends. And it was at the point that I realized that. It wasn't going to be helpful for the rest of my life that I had to say, you know what, I'm going to have to, something's going to have to give now. And unfortunately, that was, you know, my career, but up until that point, I'm proud to say that I worked at the highest level and I gave a hundred percent. Now I realised that I have to have a life work balance rather than a work life balance, because I put life first. And I say that to everybody have a life work balance. It doesn't mean you can't have a good work ethic. It doesn't mean you can't work hard. It's just what's important in that. So what's the difference between the first session then and the first session now? Well, I didn't remember the first session. Now, I know that that psychologist was there to help me and there to test me and to look at my weaknesses. Look at my issues, but also look at my strengths and make me realize I'd got some because I didn't realise I had. Helen: That's really important, Paul, and thank you for sharing what that was like. I really appreciate that you've been so open and up front with me about those experiences. Paul: So let's turn this round to you then Helen as a therapist And you talked about lots of conditions, and things that people could have help with seeing a CBT therapist because obviously I have PTSD and I have the associated anxiety and depression and I still deal with that. What are the other things that people can have help with that they, some that they do have heard, have heard of, but other things that they might not know can be helped by CBT? Helen: Well, that's a really good question. And I would say that CBT is particularly good at helping people with anxiety and depression. So different kinds of anxiety, many people will have heard, for example, of Obsessive-Compulsive Disorder, OCD, or Generalized Anxiety Disorder where people worry a lot, and it's very ordinary to worry, but when it gets out of hand, other things like phobias, for example, where the anxiety is much more than you'd expect for the amount of danger people sometimes worry too much about getting ill or being ill, so they might have an illness anxiety. Those are very common anxiety difficulties that people have. CBT, I mean, you've already mentioned this, but CBT is also very good for depression. Whether that's a relatively short term episode of really low mood, or whether it's more severe and ongoing, then perhaps the less well known things that CBT is good for. For example, helping people live well if they have a psychotic disorder, maybe hearing voices, for example, or having beliefs that are quite extreme and unusual, and want to have help with that. It's also very good for living with a long term health condition where there isn't anything medical that can cure the condition, but for example, living well with something like diabetes or long term pain. Paul: interestingly, you spoke about phobias then, Is the work that a good therapist doing just in the, the consulting room or just over, the, this telephone or, or do you do other things? I'm thinking of somebody I knew who had a phobia of, particular escalators and heights, and they were told to go out and do that. You know, try and go on an escalator and, they managed to get up to the top floor of Selfridges in Birmingham because that's where the shoes were and that helped. But would you just, you know, would you just talk about these things, or do you go out and about or do you encourage people to, to do these with you and without? Helen: Again, that's, that's a really good point, Paul, and the psychotherapy answer is it depends. So let's think about some examples. So sometimes you will be mostly in the therapist's office or, and as you've mentioned, sometimes on the phone or it can be on a video call. but sometimes it's really, really useful to go out and do something together. And when you said about somebody who's afraid of being on an escalator, sometimes it really helps to find a way of doing that step by step and doing it together. So, whether that's together with someone else that you trust or with the therapist, you might start off by finding what's the easiest escalator that we've got locally that we can use and let's do that together. And let me walk up the stairs and wait for you and you do it on your own, but I'll be there waiting. Then you do it on your own and come back down and meet me. Then go and do it with a friend and then do it on your own. So, there's a process of doing this step by step. So you are facing the fear, you are challenging how difficult it is to do this when you're anxious. But you find a place where you can take the anxiety with you successfully, so we don't drop you in the deep end. We don't suddenly say, right, you're going all the way to the fifth floor now. We start one step at a time, but we do know that you want to get to the shoes or whatever your own personal goal and motivation is there's got to be a good reason to do it gives you something to aim towards, but also when you've done it, there's a real sense of achievement. And if I'm honest as a therapist, it's delightful for me as well as for the person I'm working with when we do achieve that. Sometimes it isn't necessarily that we're facing a phobia, but it might be that we're testing out something. Maybe, I believe that it's really harmful for me to leave something untidy or only check something once. We might do an experiment and test out what it's like to change what we're doing at the moment and see what happens. And again, it's about agreeing it together. It's not my job to tell somebody what to go and do. It's my job to work with somebody to make sure that they've got the tools they need to take their anxiety with them. And sometimes that anxiety will get less, it'll get more manageable. Sometimes it goes away altogether, but that's not something I would promise. What I would do is work my very hardest to make the anxiety so that the person can manage it successfully and live their life to the full, even if they do still have some. Paul: And, and for me, I think one of the things that I remember is that my, you know, my mental health manifested itself in physical symptoms as well. So it was like when I was thinking about things, I was feeling sick, I was feeling tearful. and that's, that's to be expected at times, isn't it? And, and even when you're facing your fears or you're talking through what you're experiencing. It's, it's, it's a normal thing. And, and even when I had pure CBT, it can be exhausting. And I said to my therapist, please. Tell people that, you know, your therapy doesn't end in the session. And it's okay to say to people, well, go and have a little walk around, make sure you can get somebody to pick you up or make sure you can get home or make sure you've got a bit of a safe space for half an hour afterwards and you haven't got to, you know, maybe pick the kids up or whatever, because that that's important time for you as well. Helen: That's a really important message. Yes, I agree with you there, Paul, is making sure that you're okay, give yourself a bit of space and processing time and trying to make it so that you don't have to dash straight off to pick up the kids or go back to work immediately, trying to arrange it so that you've got a little bit of breathing space to just make sure you're okay, maybe make a note of important things that you want to think about later, but not immediately dashing off to do something that requires all your concentration. And I agree with you, it is tiring. You said at the beginning it's just having a chat and now you've talked about all the things that you actually do in a session. It's a tiring chat and tiring to talk about how it feels, tiring to think about different ways of doing things, tiring to challenge some of the assumptions that we make about things. Yes it is having a chat, but really can be quite tiring. Paul: And I think that the one thing that you said in there as well, you know, you talk about what would you recommend. Take a pen and paper. Because often you cannot remember. everything you put it in there. So, make notes if you need to. Your therapist will be making notes, so why can't you? And also, you know, I think about some of the tasks I was given in between my sessions, rather than calling it my homework, my tasks I was given in between sessions to, I suffered particularly with, staying awake at night thinking about conversations I was going to have with the person I was going to see the next day and it manifested itself I would actually make up the conversations with every single possible answer that I could have- and guess what- 99 times out of 100 I never even saw the person let alone had the conversation. So it was about even if I'm thinking in the middle of the night, you know, what I'm going to do, just write it down, get rid of it, you know, and I guess that's, you know, coming back again, Helen to put in the, the ball in your court and saying, well, what, what techniques are there for people? Helen: Well, one of the things that you're saying there about keeping a note and writing things down can be very useful, partly to make sure that we don't forget things, but also so that it isn't going round and round in your head. The, and because it's very individual, there may be a combination of things like step by step facing something that makes you anxious, step by step changing what you're doing to improve your mood. So perhaps testing out what it's like to do something that you perhaps think you're not going to enjoy, but to see whether it actually gives you some sense of satisfaction or gives you some positive feedback, testing out whether a different way of doing something works better. So there's a combination of understanding what's going on, testing out different ways of doing things, making plans to balance what things you're doing. Sometimes there may be things about resting better. So you said about getting a better night's sleep and a lot of people will feel that they could manage everything a bit better if they slept better. So that can be important. Testing out different ways of approaching things, asking is that reasonable to say that to myself? Sometimes people are thinking quite harsh things about themselves or thinking that they can't change things. But with that approach of, well, let's see, if we test something out different and see if that works. So there's a combination of different things that the therapist might do but it should always be very much the, you're a team, you're working together, your therapist is right there alongside you. Even when you've agreed you're going to do something between sessions, it's that the therapist has agreed this with you. You've thought about what might happen if you do this and how you're going to handle it. And as you've said, sometimes it's a surprise that it goes much better than we thought it was going to. So, so we're testing our predictions and sometimes it's a surprise. It's almost like being a scientist. You're doing experiments, you're testing things out, you're seeing what happens if you do this. And the therapist will have some ideas about the kind of things that will work. but you're the one doing, doing the actual doing of it. Paul: And little things like, you know, I, I remember, I was taught a lovely technique and it's called the 5, 4, 3, 2, 1, technique about when you're anxious. And it's about, I guess it's about grounding yourself in the here and now and not, trying to worry about what you're anxious about so you try and get back into what is there now. Can you just explain that? I mean, I know I know I'm really fortunate. I practice it so much. I probably call it the 2-1 So could you just explain how what that is in a more eloquent way than myself? Helen: I think you explained that really well, Paul, but what we're talking about is doing things that help you manage anxiety when it's starting to get in the way and bringing yourself back to in the here and now. And for example, it might be, can I describe things that I can see around me? Can I see five things that are green? Can I feel my feet on the floor? Tell whether it's windy and all of those things will help to make me aware of being in the here and now and that the anxiety is a feeling, but I don't have to be carried away by it. Paul: And there's another lovely one that, I, you know, when people are worrying about things and, it's basically about putting something in a box and only giving yourself a certain time during the day to worry about those things when you open the box and often when you've got that time to yourself. So give yourself a specific time where you, you know, are not worrying about the kids or in going to sport or doing whatever. So you've got yourself half an hour and that's your worry time in essence. And, you know, I use it on my phone and it's like, well, what am I worrying about? I'll put that in my worry box and then I'll only allow myself to look at that between seven and half past tonight. And by the time I've got there, I'll be done. I'm not worrying about the five things. I might be worrying slightly about one of them, but that's more manageable. And then I can deal with that. So what's the thought behind? I guess I've explained it, but what, what's the psychological thought behind that? And, and who would have devised that? I mean, who are these people who have devised CBT in the past? Because we haven't even explored that yet. Helen: Well, so firstly, the, the worry box idea, Paul, is it's a really clever psychological technique is that we can tell ourselves that we're going to worry about this properly later. Right now, we're busy doing something else, but we've made an appointment with ourselves where we can worry properly about it. And like you've said, if we reassure ourselves that actually, we are, we're going to deal with what's going on through our mind. It reassures our mind and allows it not to run away with us. And then when we do come to it, we can check, well, how much of a problem is this really? And if it's not really much of a problem, it's easier to let it go. And if it really is a problem, we've made space to actually think about, well, what can I do about it then? so that technique and so many of the other techniques that are part of Cognitive and Behavioural psychotherapies have been developed in two directions, I suppose. In one direction, it's about working with real people and seeing what happens to them, and checking what works, and then looking at lots of other people and seeing whether those sorts of things work. So, we would call that practice based evidence. So, it's from doing the actual work of working with people. From the other direction, then, there is more laboratory kind of science about understanding as much as we can about how people behave and why we do what we do, and then if that is the case, then this particular technique ought to work. Let's ask people if they're willing to test it out and see whether it works, and if it works, we can include that in our toolkit. Either way, CBT is developed from trying to work out what it is that works and doing that. So, so that's why we think that evidence is important, why it's important to be scientific about it as far as we can, even though it's also really, really important that we're working with human beings here. We're working with people and never losing sight of. That connection and collaboration and working together. So although we don't often use the word art and science, it is very much that combination Paul: And I guess that's where the measures and outcomes, you know, come into the science part and the evidence base. So, so for me, it's about just a question of if I wanted to read up on the history of CBT, which actually I have done a little. Who are the people who have probably started it and made the most influence in the last 50 years, because BABCP is 50 years old now, so I guess we're going back before that to the start of CBT maybe, but who's been influential in that last 50 years as well? Helen: Well, there are so many really incredible researchers and therapists, it's very hard to name just a few. One of the most influential though would be Professor Aaron T. Beck, who was one of the first people to really look into the way that people think has a big impact on how they feel. And so challenging, testing out whether those thoughts make sense and experimenting with doing things differently, very much influenced by his work and, and he's very, very well known in our field, from, The Behavioural side, there've been some laboratory experiments with animals a hundred years ago. And I must admit nowadays, I'm not sure that we would regard it as very ethical. Understanding from people-there was somebody called BF Skinner, who very much helped us to understand that we do things because we get a reward from them and we stop doing things because we don't or because they feel, they make us feel worse. But that's a long time ago now. And more recently in the field, we have many researchers all over the world, a combination of people in the States, in the UK, but also in the wider global network. There's some incredible work being done in Japan, in India, you name it. There's some incredible work going on in CBT and it all adds to how can we help people better with their mental health? Paul: and I think that for me as the patient and, and being part of the BABCP family, as I like to, to think I'm part of now, I've been very honoured to meet some very learned people who are members of the BABCP. And it, it astounds me that, you know, when I talk to them, although it shouldn't, they're just the most amazing people and I'm very lucky that I've got a couple of signed books as well from people that I take around, when I do my TV extra work. And one of them is a fascinating book by Helen Macdonald, believe it or not on long term conditions that, that I thoroughly recommend people, read, and another one and another area that I don't think we've touched on that. I was honoured to speak with is, a guy called, Professor Glenn Waller, who writes about eating disorders. So eating disorders. It's one of those things that people maybe don't think about when they think of CBT, but certainly Glenn Waller has been very informative in that. And how, how do you feel about the work in that area? And, and how important that may be. I know we'll probably go on in a bit about how people can access, CBT and, you know, and NHS and private, but I think for me is the certain things that maybe we need to bring into the CBT family in NHS services and eating disorders for me would be one is, you know, what are your thoughts about those areas and other areas that you'd like to see brought into more primary care? Helen: Again, thank you for bringing that up, Paul. And very much so eating disorders are important. and CBT has a really good evidence base there and eating disorders is a really good example of where somebody working in CBT in combination with a team of other professionals, can be particularly helpful. So perhaps working with occupational therapists, social workers, doctors, for example. And you mentioned our book about persistent pain, which is another example of working together with a team. So we wrote that book together with a doctor and with a physiotherapist. Paul: Yeah, yeah. Helen: And so sometimes depending on what the difficulties are, working together as a team of professionals is the best way forward. There are other areas which I haven't mentioned for example people with personality issues which again can be seen as quite severe but there is help available and at the moment there is more training available for people to be able to become therapists to help with those issues. And whether it's in primary care in the NHS or in secondary care or in hospital services, there are CBT therapists more available than they used to be and this is developing all the time. And I did notice just then, Paul, that you said about, whether you access CBT on the NHS and, and you received CBT through the NHS, but there are other ways of accessing CBT. Paul: That was going to be my very next question is how do we as patients feel, happy that the therapist we are seeing is professionally trained, has got a, a good background and for want of a phrase that I'm going to pinch off, do what it says on the tin. But do what it says on the tin because I, I am aware that CBT therapists aren't protected by title. So unfortunately, there are people who, could advertise as CBT therapist when they haven't had specific training or they don't have continual development. So, The NHS, if you're accessing through the NHS, through NHS Talking Therapies or anything, they will be accredited. So, you know, you can do that online, you can do it via your GP. More so for the protection of the public and the making sure that the public are happy. What have the BABCP done to ensure that the psychotherapists that they have within them do what they say it does on the tin. Helen: yes, that's a number of very important points you're making there, Paul. And first point, do check that your therapist is qualified. You mentioned accredited. So a CBT psychotherapist will, or should be, Accredited which means that they can be on the CBT Register UK and Ireland. That's a register which is recognised by the Professional Standards Authority, which is the nearest you can get to being on a register like doctors and nurses. But at the moment, anyone can actually call themselves a psychotherapist. So it's important to check our register at BABCP. We have CBT therapists, but we have other people who use Cognitive and Behavioural therapies. Some of those people are called Wellbeing Practitioners that are probably most well known in England. We also have people who are called Evidence Based Parent Trainers who work with the parents of children and on that register, everybody has met the qualifications, the professional development, they're having supervision, and they have to show that they work in a professional and ethical way and that covers the whole of Ireland, Scotland, Wales and England. So do check that your therapist is on that Register and feel free to ask your therapist any other questions about specialist areas. For example, if they have qualifications to work particularly with children, particularly with eating disorders, or particularly from, with people from different backgrounds. Do feel free to ask and a good therapist will always be happy to answer those questions and provide you with any evidence that you need to feel comfortable you're working with the right person. Paul: that's the key, isn't it? Because if it's your hard-earned money, you want to make sure that you've got the right person. And for me, I would say if they're not prepared to answer the question, look on that register and find somebody who will, because there's many fantastic therapists out there. Helen: And what we'll do is make sure that all of those links, any information about us that we've spoken in this episode will be linked to on our show page. Paul, we're just about out of time. So, what would you say are the absolute key messages that you want our listeners to take away from this episode? What the most important messages, Paul: If you're struggling, don't wait. If you're struggling, please don't wait. Don't wait until you think that you're at the end of your tether for want of a better phrase, you know, nip it in the bud if you can at the start, but even if you are further down the line, please just reach out. And like you say, Helen, there's, there's various ways you can reach out. You can reach out via the NHS. You can reach out privately. I think we could probably talk for another hour or two about a CBT from my perspective and, and how much it's, it has meant to me. But also what I will say is I wish I'd have known now what, or should I say I wish I knew then what I knew now about being able to, to, to open myself up, more than, you know, telling someone and protecting them as well, because there was stuff that I had to re-enter therapy in 2021. And it took me till then to tell my therapist something because I was like disgusted with myself for having seen and heard it so much. But actually, it was really important in my continual development, but yeah, don't wait, just, just, you know, reach out and understand that you will have to work hard yourself, but it is worth it at the end. If you want to run a marathon. You're not going to run a marathon by just doing the training sessions when you see your PT once a week. And you are going to get cramp, and you are going to get muscle sores, and you are going to get hard work in between. But when you complete that marathon, or even a half marathon, or even 5k, or even 100 meters, it's really worth it. Helen: Paul, thank you so much for joining us today. We're really grateful for you speaking with me and it's wonderful to hear all your experiences and for you to share that, to encourage people to seek help if they need it and what might work. Thank you. Paul: Pleasure. Thanks Helen.

Welcome to the final episode in this series of The F Word at Work, where we discuss mental health at work, and its prevalence regarding the topic of fertility in the workplace. We're delighted to be in conversation with Simon Blake, CEO of MHFA England® and a leading voice in mental health advocacy.With a passion for driving social change, Simon champions diversity and community support. As Chair of the Dying Matters Campaign, he continues his commitment to promoting holistic wellbeing.Here's a glimpse into our conversation:Over 300,000 mental health first aiders are now active in the UK, with one in 40 adults receiving training. We delve into the impact of this training and how it has evolved over the years.Mental health takes centre stage alongside physical health concerns, emphasizing its crucial role in creating a healthy work environment.We explore the importance of using inclusive language and fostering supportive behaviours when discussing both fertility issues and mental health. The importance of listening and offering support, rather than trying to "fix" someone's situation.Learn about the valuable resources available for Mental Health Awareness Week and how these can support the fertility conversations in the workplace.We learn about Mental Health First Aid England's mission to provide training and consultancy on mental health awareness and support.Understand what mental health first aid is and its role in the workplace, including recognizing signs and symptoms of mental health issues, providing initial support, and signposting individuals to appropriate resources.The importance of creating a workplace culture where employees feel safe, supported, and have a sense of belonging, especially in the wake of the pandemic's impact on mental well-being.We explore the "My Whole Self" campaign, which emphasizes the need for dismantling the stigma surrounding fertility challenges and their connection to mental health.The importance of well-being check-ins and the need for managers to be trained in supporting employee well-being. It also recognizes the fear of missteps in difficult conversations and emphasizes building trust with employees.How mental health first aiders can empower managers and employees to address mental health and well-being concerns, including those related to fertility challenges.The importance of psychological safety in the workplace is highlighted and how mental health first aid training empowers individuals to support their colleagues, fostering a positive work environment.We conclude by reflecting on the rewarding aspects of MHFA England's work. This includes the widespread impact of training, the stories of individuals using their skills to help others, and the dedication of mental health first aiders in creating positive workplace cultures.Thank you to Apricity who are sponsoring this series of The F Word at Work. To find out about more about how they can support your employees with inclusive fertility care please get in touch with its expert corporate team here. We'd love your support and feedback so please do hit follow and if possible leave a review in the app you are listening to.Stay Connected:Follow The F Word at Work for access to our free resources:Download our guidance here.Watch our latest webinar with Selfridges, Cadent Gas and Diageo talking about...

In this episode of “How Do You Say That?!” sponsored by britishvoiceover.co.uk, Emma Griffiths joins Sam and Mark to talk about tall stories, wizarding family traits and chocolate tasting - plus there's an awful lot of giggling!Our VO question this week is all about your top ambitions in the voiceover field - what's still on your VO bucket list?Get involved! Have you got a Wildcard suggestion that we should try or an idea for the show? Send it to us via Mark or Sam's social media or email it directly to podcast@britishvoiceover.co.ukScript 1This strange tale was one of the strangest I have ever heard in my life. Normally you'd just listen to it and think that the person had just walked out of the ‘tall story club.' And if it weren't for the fact that the Browning family had really existed, that there were photographs and diaries and people who actually knew them - as well as all the newspaper cuttings of course - you'd fast forget it. Script 2My family. I love them, but sometimes I wonder what goes on inside their heads…My daughter. Loves the planet AND loves annoying her big brother. Ah! she's a Hufflepuff!My everyday hero! He does require a lot of flattery though. Definitely Gryffindor.Ambitious. Misunderstood? Only wears black…he's in his Slytherin phase! We've all been there…**Listen to all of our podcasts here - you can also watch on YouTube, or say to your smart speaker "Play How Do You Say That?!"About our guest: Born and raised in Shropshire, Emma Griffiths has a degree in Illustration but decided not to pursue this as a career and worked for a number of years in graduate recruitment for Cadburys and others... so when when she decided to move into voiceover it was a huge change.She her teeth in audiobooks but moved into more corporate and commercial work since because it suits her working style better. Emma's worked with some big blue-chip clients including Chanel, Lego, Ferrero, Selfridges, and Audible Studios.In her spare time she loves nature (she's a bit of a bird geek) and loves wood-walks with her Samoyed Toby. She loves great food and live comedy. Emma's Website Emma's Facebook page @EmmaGriffithsVO on Instagram @EmmaGriffithsVO on TwitterResources: Click here for the Wildcard Generator and don't forget to think of an action your character can be doing!Mark's demos & contact details: https://linktr.ee/britishvoiceovermarkSam's demos & contact details:

In this week's episode, Jess chats to Anna Sweet, a jewellery maker who specializes in creating unique pieces with a focus on storytelling, who also features in episode one of the Handmade Jewellers. Anna discusses her journey in the jewellery business, which hit a rough patch when she felt demotivated and lacked creativity. She even contemplated quitting her business. However, after taking a break and stepping back from the pressure, she found renewed inspiration. A pivotal moment came when she created the "ribbon ring," a charming piece inspired by Victorian jewellery, which went viral on TikTok. This unexpected success reignited Anna's passion for her craft, leading to opportunities like showcasing her work at Selfridges. Through her story, Anna emphasizes the importance of allowing oneself to take breaks, experiment, and create for personal fulfillment rather than solely for commercial success. This Story Jewellery on tiktok This Story Jewellery on Instagram Learn more about Jewellers Academy Watch this episode on YouTube Join the Jewellers Academy Facebook Group Find Jewellers Academy on Instagram and Facebook

Running two beauty businesses without outside funding is no small feat, but Maria Hatzistefanis, founder and CEO of Rodial and Nip+Fab, is making it work. And her businesses are thriving. Hatzistefanis launched the luxury skin-care and makeup brand Rodial in 1999, after being fired from her investment banking job in her early 20s. She went on to launch Nip+Fab in 2010. Now best known for its bestselling Glycolic Fix product range, Nip+Fab was originally meant to be Rodial's more accessible, mass-market little sister. "My idea [for both brands] was to come up with products that would give you instant and long-term results," Hatzistefanis told Glossy. "I had a passion for researching ingredients that no one else was using." Today, both Rodial and Nip+Fab are sold in over 10,000 stores across 35 countries. Rodial is distributed in luxury department stores, including Harrods, Selfridges and Blue Mercury, while Nip+Fab is available at Boots and JCPenney. "We have been growing double-digits year-over-year, for both brands," Hatzistefanis said. "Plus, profitability has been a driver of our business, and we've always been profitable." On this week's episode of the Glossy Beauty Podcast, Hatzistefanis discussed the ins and outs of running a business for over 25 years and the next stage of growth for Rodial Group. Get more from Glossy with the daily newsletter, sent out each weekday morning. Visit glossy.co/newsletters to sign up.

We are into the last ten days of Ramadan and Eid is peeking onto the horizon. In our final episode of the series, our Ramadan BFF talks to us about kindness, how to apply kindness to ourselves as well as others, and what happens when there's a gap between the two. And she gives us some practical hacks on how to introduce more kindness. And what happens after Eid? We talk tips on what we need to prepare for life after Ramadan. Entrepreneur and pioneer Farzana Rahman talks to us in our special guest interview about how she founded the Desi Doll Company, a trailblazing Muslim toy company familiar to many. Her dolls and educational toys are now available globally, in high street supermarkets as well as high end like Selfridges. We hear about her Ramadan, and what it's like when it's not just the biggest spiritual month, but also a key sales time of year, and why changing the lives of future generations is a driving force in her work. Subscribe or follow this podcast to get all future episodes, and find out more at  www.muslimmindcollaborative.co.uk Supported by Islamic Relief.

If you're feeling the weight of past trauma and struggling to find healing, then you are not alone! Many individuals have tried traditional methods of healing without finding the relief they seek. Instead of finding validation and empowerment through conventional means, there's a unique path to healing waiting to be discovered through creativity and art.My special guest is Erin HungErin Hung, an artist residing in Hong Kong, brings two decades of experience in the art and design space, collaborating with prominent global brands such as Chronicle Books, American Greetings, Liberty of London, and Selfridges. Her creative journey, spanning from illustration work to murals and community art, is intertwined with her deep commitment to advocacy. A graduate from Central St. Martins School of Art and Sotheby's Institute in London, Erin's practice now revolves around amplifying voices at the fringes, working closely with mental health organizations and NGOs like UNHCR. Her profound insight into the healing power of creativity, stemming from her own experiences with religious trauma, has led her to spearhead the social media movement "A to Z of trauma recovery," inviting survivors and marginalized communities to heal creatively together. With her compelling art and thoughtful advocacy, Erin is a beacon of inspiration and empowerment.Therapy is not just for those who are in crisis, although it's definitely for that. But therapy is also a place where you're just stepping into your own skin, figuring out who you are, what it is you're offering to the world around us, and how you're making the world a better place. - Lori Adams BrownIn this episode, you will be able to:Discover the transformative power of healing through creativity and art for personal growth and emotional well-being.Uncover the impact of spiritual abuse on faith and explore ways to navigate and heal from this trauma.Embrace the role of therapy as a catalyst for personal growth and self-discovery, unlocking your full potential.Navigate the intricate layers of cultural and religious identity, finding empowerment and validation through self-exploration.Experience the profound benefits of somatic practices for trauma recovery, fostering a deeper connection between mind and body.Impact of Spiritual AbuseErin Hung shares her candid experiences of spiritual abuse within her faith community, highlighting an issue that is oftentimes overlooked or swept under the rug. Such experiences can cause an individual to internalize pain and shame, profoundly impacting their perceptions of self and their relationship with their faith. As Erin rightly emphasizes, acknowledging and addressing the impacts of spiritual abuse is crucial in the journey towards healing.The resources mentioned in this episode are:Follow Erin Hung on Instagram at @erinhung_studio to see her beautiful art and stay updated on her latest projects and movements.Contribute to the A to Z of trauma recovery movement by using the hashtag #AtoZofTraumaRecovery on social media to share your own creative expressions and join the community of healing and support.Explore the A to Z of trauma recovery hashtag on social media to view the diverse and impactful artwork and expressions shared by others in the community.Engage in right brain activities such as art, creativity, and expression to process and heal from trauma, allowing yourself to explore your own creative impulses and find healing through artistic endeavors.Reach out to Lori Adams-Brown to share your thoughts and experiences, and to connect with others who are navigating similar journeys of healing and recovery.I think for people, when they say they are not creative or they're not artistically inclined, I want to try and be the person that brings that piece. That's like, maybe if I ignite this match, you might burn a fire. It might kindle a fire that could help you on your way. - Erin HungTransformative Power of HealingArt has a powerful potential to heal, as guest Erin Hung explores in her personal journey of self-discovery and recovery. Channeling our creative impulses can serve as a means of processing personal experiences and finding solace, particularly when navigating trauma. As Erin notes, the exploration of art can foster empowerment, liberation, and ultimately, transformative healing.If we don't answer to what the creative impulse or the thing that God put inside us and fully explore that, then it's very hard to imagine a way forward for ourselves and for the church. - Erin HungRole of Therapy as CatalystTherapy, particularly non-verbal modalities such as art and somatic body work, can act as a catalyst for trauma recovery. Erin Hung recounted how these therapeutic methods empowered her to process her personal traumas, finding a language for her experiences that words could not capture. As a creative outlet, therapy can enable an individual unparalleled self-expression, providing a pathway towards understanding, acceptance, and healing.The key moments in this episode are:00:00:02 - Introducing the Podcast and Guest Erin Hung 00:02:41 - Erin's Journey as an Artist and Advocate 00:10:29 - Cultural Influence on Faith and Interpretation of Scriptures 00:14:28 - Decolonizing Scriptures and Cultural Identity 00:16:17 - Disentangling Cultural Norms and Global Conversations 00:18:23 - Understanding Family Trauma and Shame Culture 00:19:23 - Overcoming Shame and Sharing Personal Trauma 00:20:32 - Decolonizing Faith and Silence 00:21:10 - Healing Through Creativity and Somatic Work 00:27:47 - Experiencing Spiritual Abuse and Gaslighting 00:35:11 - Realization of Making a Difference 00:36:39 - Healing Through Creativity 00:39:39 - The Power of Creativity 00:42:41 - A to Z of Trauma Recovery 00:49:42 - Embracing Beauty and Joy Timestamped summary of this episode:00:00:02 - Introducing the Podcast and Guest Erin Hung Lori introduces the podcast and guest Erin Hung, an artist living in Hong Kong, known for her illustration work, murals, and community art. Erin's background in the evangelical faith and her journey through religious trauma is also mentioned.00:02:41 - Erin's Journey as an Artist and Advocate Erin shares her upbringing in an evangelical family in Hong Kong, her experiences with art and faith, and the cultural pressures she faced as a creative individual within her community. She also discusses the intersection of her faith with her artistic sensibilities.00:10:29 - Cultural Influence on Faith and Interpretation of Scriptures Erin delves into the impact of cultural undertones in Chinese churches, specifically the concept of Filio piety and its influence on interpretation of biblical teachings. She reflects on the need to challenge traditional interpretations and explore diverse perspectives within the faith community.00:14:28 - Decolonizing Scriptures and Cultural Identity Erin discusses the concept of decolonizing scriptures and its relevance to her own faith experience, particularly in the context of being Chinese and the impact of colonization on cultural identity. She highlights the growing global conversation around colonization and the need for broader understanding.00:16:17 - Disentangling Cultural Norms and Global Conversations Erin shares her journey of disentangling cultural norms and understanding the broader historical and global conversations surrounding colonization. She emphasizes the importance of gaining a broader worldview to challenge entrenched cultural dynamics and promote00:18:23 - Understanding Family Trauma and Shame Culture Erin discusses the intergenerational trauma within families and the shame culture that perpetuates silence about taboo topics, making others uncomfortable and bringing shame onto oneself and the family.00:19:23 - Overcoming Shame and Sharing Personal Trauma Erin shares her openness about discussing personal childhood trauma, acknowledging the potential shame it brings to friends and family, and the collective nature of shame within the community.00:20:32 - Decolonizing Faith and Silence Erin delves into the intertwining of faith, church abuse, submission, and shame, highlighting the tendency to silence uncomfortable truths, sweep issues under the rug, and the challenges of decolonizing these ingrained dynamics.00:21:10 - Healing Through Creativity and Somatic Work Erin shares her journey of healing through somatic activities like art and gardening, emphasizing how these activities helped her process trauma and connect with her spirituality in a new way.00:27:47 - Experiencing Spiritual Abuse and Gaslighting Erin reflects on her experiences of spiritual abuse, gaslighting, and the struggle to find her voice within church settings, ultimately leading to her pursuit of therapy to gain clarity and language for unhealthy dynamics.00:35:11 - Realization of Making a Difference Erin reflects on her realization that making a difference does not depend on credentials. She shares her journey of trying to make a difference and the examination of why it wasn't working.00:36:39 - Healing Through Creativity Erin discusses her artistic expression as a means of healing. She shares her fear of not leaving a mark in the world and the importance of exploring creativity for healing and personal growth.00:39:39 - The Power of Creativity Erin emphasizes the importance of creativity in finding solutions and moving forward. She encourages people to explore their creative impulses and imaginations, highlighting the need for outside-the-box thinking.00:42:41 - A to Z of Trauma Recovery Erin introduces the A to Z of trauma recovery movement she started, emphasizing the inclusivity and diversity in the community. She shares how creative expression is a powerful tool for healing and processing trauma.00:49:42 - Embracing Beauty and Joy The host reflects on the importance of adding beauty, joy, and hope in life to build resilience in facing hard times. Erin's story serves as a reminder of the power of artistic expression in navigating life's challenges.https://www.twitter.com/@awodpodhttps://www.aworldofdifferencepodcast.comhttps://www.youtube.com/@aworldofdifferencehttps://www.facebook.com/A-World-of-Difference-613933132591673/https://www.linkedin.com/company/aworldofdifference/

Andrew Minosh Pieris's story starts in the lush landscapes of Sri Lanka, where the vibrant culture and architecture sparked his creative passion. Moving to London as a teen, he interned with Alexander McQueen, and other names such as Jonathan Saunders, John Rocha, KTZ. He immersed himself in the fashion world from the age of fifteen. His journey led him to visual merchandising and design, where he blends fashion insights with London's energy in his distinctive styling and displays. With over ten years in the industry, Andrew has worked with top brands like Prada, Selfridges, Neiman Marcus, and Marvel Studios. His diverse portfolio highlights his ability to innovate across different fields, marking him as a creative force in visual design. In this episode, Andrew talks with Thomas Mitchell how a chance meeting he had at age 15 with someone he didn't even recognize forged his career path.

For early access to episodes and so much more, subscribe to our HeroHero!Sol and Michael are joined by Bailey Goldberg (knitting extraordinaire, funny guy, recent victim of someone stealing his hubcaps (it was me)) this week on the podcast! Over the episode, the boys discuss the rise of knitting culture in New York (and elsewhere), dungeons and dragons, hand-knitting versus machine knitting, eBay, Sears, where to get the best Cortado in NYC, their "white whales" of fashion items, instagram story faceoffs, having beef, and falling into the worst 'work' arrangement ever (don't fall for the unpaid intern scam, everyone!).We hope you enjoy the pod - go check out Bailey's work on his instagram and over at Selfridges!Lots of love,Sol---Sol Thompson and Michael Smith explore the world and subcultures of fashion, interviewing creators, personalities, and industry insiders to highlight the new vanguard of the fashion world. Subscribe for weekly uploads of the podcast, and don't forgot to follow us on our social channels for additional content, and join our discord to access what we've dubbed “the happiest place in fashion”.Message us with Business Inquiries at pairofkingspod@gmail.comFOR ADDITIONAL EPISODES, EARLY ACCESS, AND GIVEAWAYS, SUBSCRIBE TO OUR HEROHEROLinks:InstagramTikTokTwitter/XSol's InstagramMichael's InstagramMichael's TikTokMessage us with Business Inquiries at pairofkingspod@gmail.comSubscribe to get early access to podcasts and videos, and participate in exclusive giveaways for $4 a month Links: Instagram TikTok Twitter/X Sol's Instagram Michael's Instagram Michael's TikTok

Creating a life doing what you love is a dream for many and something that Lia-Belle King, co-founder and creative director of Worn Store, has been able to turn into a reality. Together with her partner in business and life, Lotte Barnes, she has worked hard over the past decade to build a brand dedicated to designing and sourcing furniture with strict sustainability guidelines.  Come listen to our conversation where Lia-Belle shares the couple's journey to launching Worn, what it was like to be stocked by iconic London store Selfridges, how they have navigated having their designs copied and taking creative risks and trusting your intuition. Podcast shownotes: https://www.nataliewalton.com/podcast/172 Connect on Instagram: https://www.instagram.com/nataliewalton Connect on Facebook: https://www.facebook.com/thenataliewalton

“The artist working alone in their studio is the antithesis of what we do every day as architects […] and yet one hopes that the work you produce might have the same resonance.”Jamie Fobert a Canadian-born architect who has found himself increasingly working on projects at the centre of British culture. Fobert, who has recently become chair of the Architecture Foundation's board of trustees, studied at the University of Toronto before moving to London in 1988, where he worked for for David Chipperfield, before establishing his own practice in 1996. He is best known for his work with major fashion brands and cultural institutions, and has designed retail spaces for Selfridges, Versace and Givenchy, as well as major extensions and alterations to galleries and museums including Tate St Ives, Kettles Yard in Cambridge, and most recently London's National Portrait Gallery. Scaffold is an Architecture Foundation production, hosted by Matthew Blunderfield. Download the London Architecture Guide App via the App Store or Google Play Hosted on Acast. See acast.com/privacy for more information.