Podcast appearances and mentions of jill castilla

While serving in the Oklahoma National Guard, Jill Castilla returned home to find a family member had stolen her money. The bank refused to give her the money back. Decades later, she now leads that bank, Citizens Bank of Edmond, and has used it to launch a digital bank aimed at servicemembers to ensure others don't suffer the same fate. She also talks about the policy challenges facing community banks right now, how to fix them, and why she remains optimistic about the future.

In this inspiring episode of The Digital Executive, Aggie Tuxhorn, a seasoned marketing professional and the Senior Vice President, Chief Growth Officer at Citizens Bank of Edmond, shares her journey and insights into the banking sector's evolving landscape. With over a decade of experience, Aggie's transition to Citizens Bank was sparked by an unexpected encounter and subsequent mentorship with Jill Castilla, the bank's CEO, during an awards ceremony in New York. This pivotal moment led her to seize a unique opportunity to amplify her impact within the industry, moving from a larger organization to a community-focused bank where innovation and customer engagement are paramount.Aggie discusses the critical strategies for expanding market presence, emphasizing the importance of understanding the target audience, differentiating from competitors, and adopting an integrated marketing approach. She highlights the necessity of patience and consistency in marketing efforts, debunking the myth of instant success in new markets.Leveraging technology, particularly social media, has been instrumental in enhancing Citizens Bank of Edmond's growth and visibility. Aggie underscores the role of social media in shaping the bank's narrative and expanding its reach, praising Jill Castilla's pioneering use of the platform to connect with customers transparently and authentically.Looking ahead, Aggie is particularly excited about the launch of ROGER, a digital banking platform dedicated to serving the military community. This initiative reflects Citizens Bank's commitment to 'do good, do well,' aligning with Aggie's personal and professional ethos. Through strategic marketing and community-focused projects, Aggie Tuxhorn is poised to drive significant growth and innovation at Citizens Bank of Edmond, contributing to the broader goal of serving and supporting underserved communities.Join us as Aggie Tuxhorn delves into the nuances of strategic marketing in the banking sector, her collaborative efforts with a visionary leadership team, and her dedication to impactful projects like ROGER, all aimed at fostering community engagement and financial empowerment.

 Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Bloomberg Intelligence Senior Antitrust Litigation Analyst Jennifer Rie reports on the US Justice Department suing Apple accusing the iPhone maker of violating antitrust laws by blocking rivals from accessing hardware and software features on its popular devices. Bloomberg News US Deals Reporter Ryan Gould and Bloomberg News Senior Executive Editor for Global Technology Tom Giles share their thoughts on Reddit shares jumping over their initial public offering price after the social media company and its shareholders raised $748 million priced at the top of a marketed range. Jill Castilla, CEO at Citizens Bank of Edmond, talks about the business of digital banking. And we Drive to the Close with Cheryl Smith, Portfolio Manager at Trillium Asset Management. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.

 Watch Carol and Tim LIVE every day on YouTube: http://bit.ly/3vTiACF. Bloomberg Intelligence Senior Antitrust Litigation Analyst Jennifer Rie reports on the US Justice Department suing Apple accusing the iPhone maker of violating antitrust laws by blocking rivals from accessing hardware and software features on its popular devices. Bloomberg News US Deals Reporter Ryan Gould and Bloomberg News Senior Executive Editor for Global Technology Tom Giles share their thoughts on Reddit shares jumping over their initial public offering price after the social media company and its shareholders raised $748 million priced at the top of a marketed range. Jill Castilla, CEO at Citizens Bank of Edmond, talks about the business of digital banking. And we Drive to the Close with Cheryl Smith, Portfolio Manager at Trillium Asset Management. Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.

Citizens Bank of Edmond CEO Jill Castilla speaks on the outlook for the banking sector in 2024, commercial real estate and car loans with Bloomberg's Jonathan Ferro and Lisa AbramowiczSee omnystudio.com/listener for privacy information.

Citizens Bank of Edmond CEO Jill Castilla speaks on the outlook for the banking sector in 2024, commercial real estate and car loans with Bloomberg's Jonathan Ferro and Lisa AbramowiczSee omnystudio.com/listener for privacy information.

In This Episode It is always exciting when one can do good by combining personal experience, knowledge, need and work to create something for the benefit of many. This is exactly what Citizens Bank of Edmond President and CEO Jill Castilla did with Roger (think military term indicating message received). Listen as Jill and Jason Henrichs discuss how the bank launched a digital bank for military recruits -- entry-level recruits many of whom enter basic training without bank accounts. The lack of an account can delay training start date and a recruit's first paycheck, and financial stability, predatory lending and financial literacy can be threats to military readiness. It's a fascinating success story. Then, as it is FinovateFall, we feature a Finovate conversation between 'MC' Greg Palmer and Elizabeth McCloskey, TruStage Ventures, where they cover the fintech funding landscape specific to Credit Unions and DEI Initiatives. https://youtu.be/8G7zuQFBzj0

Jill Castilla, President and CEO at Citizens Bank of Edmond ($375M in Assets / Edmond, OK) is a Veteran, military mom and military spouse.  Besides her role as CEO at a flourishing community bank, she also is an entrepreneur at heart and saw a gap in the marketplace providing banking products and services to new enlistments in our military. But how to go from idea to execution? This is where Jeffery Kendall, Chairman and CEO at Nymbus enters the story. The technology products and teams at Nymbus partnered with Jill and her teams to launch Roger, a digital bank with a mission that will help in many ways, including new deposits at Citizens Bank, which is critical in this market. Keith Daly, Principal – Banking & Fintech Search at Travillian, sits down with Jill and Jeffery to discuss the road to Roger and advice for other community bank CEOs looking to expand into new markets digitally.

On this episode of Plugged In, Al and Steve talk with Jill Castilla, President and CEO of Citizens Bank of Edmond, who shares her perspectives on incorporating creativity, promoting transparency, and implementing innovation in banking. Among her achievements are the successful revitalization of downtown Edmond through the 'Heard on Hurd' music festival, fostering trust in her bank and community through transparent communication, and positioning community banks as catalysts for change. Subscribe to Plugged In to hear more insights from top industry leaders in banking. Brought to you by Cornerstone Advisors.

In this episode we  about career transitions, navigating workplaces and the challenges of getting to and staying in the C-suite in a male dominated industry. Join us as we talk to talk to Jill Castilla, President & CEO of Citizens Bank of Edmond. Jill Castilla is a nationally recognized innovator in banking and financial technology. She currently serves on the 12-member Federal Advisory Council for the Federal Reserve Board of Governors representing the 10th Federal Reserve District. Jill is also a Civilian Aide to the Secretary of the Army, a three-star protocol role. In addition, Jill chairs the SW Graduate School of Banking at SMU, and is on the board of the Community Bankers Association of Oklahoma, and the board of trustees at Hawaii Pacific University . Check out Jill's full bio and show notes, click hereIf you enjoyed the episode share it with a friend and don't forget to leave us a review. If you are ready to take your career to the next level, apply to join our community of professional women, all eager to help you get there and stay there. Check out our VEST Membership and apply today! www.VESTHer.co

On this episode I chatted with President & CEO of Citizens Bank in Edmond Oklahoma. Jill shares her Oklahoma story. From growing up in Oklmugee with a single Dad, going into the military and then on to school to be an engineer. But as timing and life would have it meeting the right people and having the right mentors. Looking back on her story it's of no surprise as the local community bank in her home town was a huge part of the towns success. Shout out to Mrs Mabrey. Listen in as we take a look back at what makes Jill Castilla the woman she is today. Special mention for founding Heard on Hurd and connecting with Mark Cuban on to help small bussinesses during covid. Bio: https://mycitizens.bank/team/jill-cas... https://www.instagram.com/jillcastilla/ This episode is presented by the following sponsors. The Oklahoma Hall of Fame at the Gaylord-Pickens Museum telling Oklahoma's story through its people since 1927. For more information on the Oklahoma Hall of Fame go to www.oklahomahof.com and for daily updates go to www.instagram.com/oklahomahof  The Chickasaw Nation is economically strong, culturally vibrant and full of energetic people dedicated to the preservation of family, community and heritage. www.chickasaw.net Diffee Ford Lincoln. Third generation Oklahoma business, the Diffee family continues to do business the right way, the family way and it its a pleasure of mine to be partners with them. Go to www.diffeeford.net for all your new and used car needs and follow them on instagram www.instagram.com/diffeefordlincoln  Bedford Camera & Video use promo code “THISISOK” for 5% off your purchase and shop www.bedfordsokc.com #thisisoklahoma

About 75% of military recruits arrive at a training base with no bank account and have to be bussed to a local bank to open one, says Jill Castilla, CEO of Citizens Bank of Edmond. The bank's team is building a platform that will help service members save and build credit.

Jill Castilla, the president and CEO of Citizens Bank of Edmond in Oklahoma, talks about the different ways her $354 million-asset bank has expanded its reach and stays relevant, including launching a new niche lending platform designed to help veterans get mortgages. She also discusses staffing challenges, why her bank launched a music festival and the biggest issues facing the industry.  

In 2009, nobody wanted Jill Castilla in Edmond, Oklahoma, much less inside the halls of its century-old community institution, Citizens Bank—nobody except her stepfather. The third-generation Citizens Bank-er had coaxed her to come in the midst of a Federal Reserve examination underway at the bank. Though she'd arrived at the bank without a title, she got to work, living in her stepfather's house. The bank examination was terrible. Heads rolled. Within 30 days of arriving, she found fraud, mismanagement, erroneous financial statements and, as she put it, “a bank in shambles.” She reported her findings to the bank's board and to regulators. Soon, she was promoted to CFO. And people in Edmond, both inside and outside the institution, blamed her for stirring up trouble. “I'm still learning all of the nicknames that staff and community members had for me during that time,” she once said. The woman who cut Castilla's hair mentioned “the evil woman” over at the bank—unaware that woman was sitting in her chair. Yet, by 2014, she was named CEO and has since frequently appeared on numerous lists of top bankers to watch.What happened? What did she know about the situation before she arrived? Why did she persist? And was she able to turn things around for the bank—both its finances and its culture? Ironically, she sensed that turning around perceptions within the bank was easier than the external recovery. And even today, she wonders whether she could have done anything differently to manage the transition—and the resulting cultural turmoil.RELATED LINKSThe Oklahoman: “Citizens Bank of Edmond CEO Jill Castilla appointed to Federal Reserve Advisory Council”405 Magazine: “Jill Castilla: Star Among Citizens”The Federal Reserve's “written agreement” with Citizens Bank of EdmondVideo, American Banker: Castilla and venture capitalist Mark Cuban partner up in the wake of the COVID-19 pandemic. “The banker and the Shark: A playbook for small businesses”CREDITSThis podcast is a production of Washington University in St. Louis's Olin Business School. Contributors include:Katie Wools, Cathy Myrick and Judy Milanovits, creative assistanceJill Young Miller, fact checking and creative assistanceHayden Molinarolo, original music and sound designMike Martin Media, editingSophia Passantino, social mediaLexie O'Brien and Erik Buschardt, website supportMark P. Taylor, strategic supportPaula Crews, creative vision and strategic supportSpecial thanks to Ray Irving and his team at WashU Olin's Center for Digital Education, including our audio engineer, Austin Alred.

Jill Castilla, President and CEO of Citizens Bank of Edmond, led a 180-degree turnaround at the bank through her approach to FinTech and social media. She changed the story of the Bank from one of near collapse and failure to one of great success and innovation. Jill broke virtual radio silence through the power of social media by leading the bank from having no audience to more than 30,000 followers who engage with the Bank through Twitter, Facebook, YouTube and Instagram. She has been named “Most Admired CEOs in Oklahoma", “Most Innovative CEOs in Banking”, "Community Banker of the Year" and "Most Powerful Women in Banking". Her entrepreneurial spirit spills over into her community engagement as the founder of “Heard on Hurd,” a monthly street festival that revitalized downtown Edmond, creating over $35 million in immediate economic impact. An Army veteran, wife and mom, prior to joining Citizens Bank, she was at the Federal Reserve Bank of Kansas City and with a community bank in Minnesota. Jill holds a master's degree in economics from the University of Oklahoma, she is a graduate of the University of Wisconsin-Madison's Graduate School of Banking and completed her bachelor's degree in finance from Hawaii Pacific University where she is a Distinguished Alumna.

There are many ways to describe Jill Castilla, President & CEO of Citizens Bank of Edmond. Banker, soldier, C-suite, wife, and mother. We would add, overcomer, fierce fighter, no nonsense, brilliant, and determined. Her efforts during the pandemic helped tens of thousands businesses keep their doors open. Her life struggles, of which there have been many, have given her a heart to help and an empathy to understand their pain. You will discover surprising facts about her including her love for rap music, but you will also be blessed by her vulnerability. Enjoy!

In this Snippet of Good we hear from the genius behind Heard on Hurd; experiential banking; creating space for entrepreneurs; and the one who birthed a ton of 'Covid Karma" by partnering with Marc Cuban to help thousands navigate the PPP process. Jill Castilla, President and CEO of Citizens Bank of Edmond shares how leaders can do similar Good in their communities. Come back on Friday to catch her entire episode.

Jill Castilla leads Citizens Bank of Edmond as its President and Chief Executive Officer. Jill joined Citizens Bank of Edmond in 2009, transforming the struggling institution into one of the most innovative community banks in the nation. Under her leadership, Citizens Edmond was one of the first in her state to deploy Interactive Teller Machines, and Citizens Edmond recently applied for a provisional patent for the nation’s first unmanned electronic banking facility. Her entrepreneurial and visionary spirit spills over into her community engagement as the founder of “Heard on Hurd,” a Citizens Edmond-sponsored event that draws upwards of 100,000 people into downtown Edmond for a musical festival, local shopping, and food trucks, delivering a $6.2 million economic impact.On the national stage, Jill serves as an appointed Civilian Aid to the Secretary of the Army (CASA) for Oklahoma and on the board of the American Bankers Association, as well as the content advisory committee for Money 20/20. Jill also serves on numerous local boards to include Allied Arts, Community Bankers Association of Oklahoma, and the Edmond Chamber of Commerce. She recently served on the Governor of Oklahoma’s Transition Team, the Edmond Public Schools Foundation Board of Trustees, the UCO Foundation and Oklahoma Bankers Association Board of Directors. She currently serves as Dean of the Southwest Graduate School of Banking at Southern Methodist University as well as a Presidential Advisor to the University of Central Oklahoma.Jill is a six-time recipient of American Banker’s “Most Powerful Women in Banking – Women to Watch” and her Citizens team is a two-time recipient of the “Top Team in Banking.” She holds other titles such as “Community Banker of the Year" by American Banker, "Most Innovative CEOs in Banking" by Bank Innovation, "Most Admired CEOs in Oklahoma" by Journal Record and "Business Leader of the Year" by Oklahoma Christian University.Prior to her career in community banking, Jill served in management roles at the Federal Reserve Bank of Kansas City and was an enlisted member of Oklahoma Army National Guard. Jill holds a master’s degree in economics from the University of Oklahoma and a bachelor’s degree in finance from Hawaii Pacific University. She is a graduate of the University of Wisconsin's Graduate School of Banking and The Wharton School at the University of Pennsylvania Executive Leadership Program. Jill and her husband have been married for 25 years, and they are the proud parents to three children. She is an Army vet, an Army wife, and an Army mom.

In this episode, Wes takes us back through some of the best moments of Hope Leads in 2020. While you won't hear Wes sing in this episode, you will hear some of the best leadership practices from people like Scott Williams, Jill Castilla, and Clarence Hill.

This week, thought leadership is the key factor throughout the show - Efi Pylarinou and Kevin Johnson are hosted by Meaghan Johnson to not only discuss the "News from The FinTech Front" of December, but a sum-up of the uniqueness of 2020. Bitcon, DeFi, Wirecard, BNPL, Robinhood, Starling Bank, Citizens Bank of Edmond, Jill Castilla, Facebook, Mark Cuban, TechFin, Libra (and other latin symbols), Ant Group's IPO and the throughout hard work, community efforts and resilient of the financial services industry and society overall. Save up an hour and start your last week of 2020 the best way!

Jill Castilla is the president of Citizens bank in Edmond, OK and is most recently in the news for partnering with Mark Cuban from Shark Tank, to help get much needed funds into our hands QUICKER during a national crisis. Anytime in the last 3 years when I've talked about the future of banking, I pull up a slide with Jill's face on it. Not just because she's making huge strides as a leader in her industry, but because she really LISTENS and cares for her colleagues and clients. Come chat with a national leader, who cares about her community deeply, and is making a life changing difference in thousands of people's lives. I know you'll feel empowered after hearing from her.

Unless you have lived under a rock in the last several years, Jill Castilla, President/CEO of Citizens Bank of Edmond, has made big waves as a woman in banking by dominating the community banking space with her out of the box innovative ideas, community focused initiatives, and refusal to accept the status quo. Jill shares her girl banker story and what motivates her daily. 

Wes Lane sat down with Jill Castilla, the President, CEO, and Vice-Chairman of Citizens Bank of Edmond. She has had a life full of adversity and had to lean on her faith in many testing situations, but God always took care of her and put people in her life who have been essential in her story.

This week we feature a conversation between Jill Castilla and Chris Nichols on leading your bank through these uncertain times.  Jill leads Citizens Bank of Edmond as its President & CEO and has been named “Community Banker of the Year" by American Banker, "Most Innovative CEOs in Banking" by Bank Innovation, "Most Admired CEOs in Oklahoma" by Journal Record and "Business Leader of the Year" by Oklahoma Christian University. Chris Nichols is the Director of Capital Markets for CenterState Bank. Chris has 30+ years of banking experience, is an active bank investor, small business owner, frequent speaker, co-author of The Successful Lender's Field Guide, and frequent blogger.  The views, information, or opinions expressed during this show are solely those of the participants involved and do not necessarily represent those of CenterState Bank and its employees.  CenterState Bank, N.A. - Member FDIC

Starting in high school, Jill Castilla had an unexpected mentor who invested in her and significantly impacted the direction of her life. Now, as President of Citizens Bank in Edmond, OK, Jill invests every day in the people of her community. Join Jill as she shares her fascinating life story with Thomas Hill and as they discuss the wisdom of sometimes saying no, the joy in helping people achieve their dreams, and the need to keep walking until you find the light again.

The novel coronavirus isn’t just a health pandemic, it is highlighting critical social and economic issues. Nowhere is this more apparent than the paycheck protection program. Today on the show we talk about lessons learned from the last crisis, some of the lessons we should have learned but haven’t and how banks, fintechs, and regulators are responding. We have 4 guests today - Zach Warmbrodt, Financial Services Reporter for Politico talking about his view from Washington, Jill Castilla, CEO of Citizens Bank of Edmond and Brandon Dewitt, CTO & Co-founder of MX talking about their partnership to help main street and last, Patrick Davis, of Community Reinvestment Fund - a non-profit that acts like a fintech to bring lending to underserved communities. Air Date: Thursday, June 4, 2020 Air Time: 3:00 PM ET Headline: Good Policy, Good Banking Summary: The novel coronavirus isn’t just a health pandemic, it is highlighting critical social and economic issues. Nowhere is this more apparent than the paycheck protection program. Today on the show we talk about lessons learned from the last crisis, some of the lessons we should have learned but haven’t and how banks, fintechs, and regulators are responding. We have 4 guests today - Zach Warmbrodt, Financial Services Reporter for Politico talking about his view from Washington, Jill Castilla, CEO of Citizens Bank of Edmond and Brandon Dewitt, Co-founder & CTO of MX talking about their partnership to help mains street and last, Patrick Davis, of Community Reinvestment Fund - a non-profit that acts like a fintech to bring lending to underserved communities.  Show Sponsors:HarrysJack Henry & AssociatesShippo Alpharank Show Hosts:Brett KingJason Henrichs Show Guests:Zachary WarmbrodtJill CastillaBrandon DewittPatrick Davis TOPICS DISCUSSED: [2:20] Zachary Warmbrodt says banks have fared better during the COVID-19 crisis than in 2008 during the recession.  [4:55] Could the level of inequality we are experiencing in the United States right now lead to a revolution? Will the Federal Reserve play a larger role in this mission? [10:00] There was a lot of concern and chaos around the PPP Program, are policymakers helping smaller banks reach the underserved communities? [12:00] Brett King speaks about financial inclusion and the CRA.  [15:20] When are we going to see technology take on a more prominent role in financial inequality. Especially banks and fintechs.  [21:00] Will we see a change in the strict regulatory requirements put on financial incumbents in the United States? [32:50] Brandon Dewitt speaks about the nobility of banking.  [41:00] Jill Castilla talks about being on the frontlines of the PPP and joining with MX to better serve their customers. [47:14] MX went to community banks and provided open-source software free of charge in order to serve small businesses for the greater good.  RESOURCES MENTIONED:MXCitizens Bank EdmondCRF USAPoliticoFederal ReserveTrump AdministrationSmall Business AdministrationFDICGoogleRakutenMark CubanAmazonDana Farber Breaking Banks is the #1 global fintech radio show and podcast, created by Brett King. Tune in for a look at how technology and customer behavior will bring about more changes in banking in the next 10 years, than in the last 200 years. Listen every Thursday at 3pm eastern time, noon pacific on the VoiceAmerica Business Channel. Subscribe at Provoke.fm to hear the show nearly 2 million listeners from 72 countries are raving about. FULL TRANSCRIPTION Show Hosts:
Brett King
Jason Henrichs

Show Guests:
Zachary Warmbrodt
Jill Castilla
Brandon Dewitt
Patrick Davis=================================================Brett King (00:06):Welcome to Breaking Banks. The number one global fintech radio show and podcast. I’m Brett King.Jason Henrichs (00:13):And I’m Jason Henrichs. Every week since 2013, we explore the personalities, start-ups, innovators, and industry players, driving disruption in financial services.

Jill Castilla, President/CEO of Citizens Bank of Edmond, talks about the PPP process, what needs she sees in the market now, how the bank has revamped its procedures, and dealing with Mark Cuban.

Jill Castilla, President/CEO of Citizens Bank of Edmond, talks about the PPP process, what needs she sees in the market now, how the bank has revamped its procedures, and dealing with Mark Cuban.

Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes

There are many community banks around this country that have been a stalwart of their community for decades or even more than a century. Some are threatened by the rapid shift to digital, others are taking it in stride. Our next guest on the Lend Academy Podcast is Jill Castilla, the CEO of Citizens Bank […] The post Podcast 247: Jill Castilla of Citizens Bank of Edmond appeared first on Lend Academy.

In this episode, Sam Maule, Americas MD, digs into the impact COVID-19 is having, this time specifcally on US small businesses; the options they have from banks, lenders and the government; and the ways that fintechs are trying to help. One of the hardest hit of the economic impact of the coronavirus pandemic are small businesses and the self employed, and at the time of recording in the US, the stimulus funding had already been syndicated out. To dig into the implications of this alongside Sam, this week's guests include: Jane Barratt, Chief Advocacy Officer, MX John Pitts, Policy Lead, Plaid Jill Castilla, CEO, Citizens Bank of Edmond Our panel also have a crack at giving some future predictions for how the current crisis could change US SMB financing long term, even after the impact of pandemic subsides. This podcast is brought to you by Mitek (https://bit.ly/2VXQy3o)(NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com. This podcast is also brought to you by Equinix (http://equinix.com/). Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses. The COVID-19 pandemic has created an immediate financial and operational crisis, permanently reshaping the financial services industry. This change must be swift and unavoidable - check out our research report to find out more: Info.11fs.com/covid19 (https://info.11fs.com/covid19) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Jane Barratt, Jill Castilla, and John Pitts.

Jill Castilla, the president and CEO of Citizens Bank of Edmond in Oklahoma, talks about her collaboration with Mark Cuban of Shark Tank, how the PPP program has worked for her institution and other ways she’s trying to help those affected by the spread of the coronavirus.

BREAKING BANKS - EPISODE 332: Tech’s Role in the Shut In Crowd favorites Brian Roemmelle and Robert Scoble are back this week to talk about how tech is being utilized to help us through the coronavirus shut-in, and which technologies are likely to become long term influences as some behaviors stick around beyond recovery. From zoom to VR, what tech is keeping you sane and working? TOPICS DISCUSSED:[3:16] Yobie Benjamin helped donate two million tests to Wuhan, China. They continued to use those test kits in China and also in Korea.[5:18] Yobie Benjamin and John Nosta explain how coronavirus testing helps to identify the sick and the well. So that way, the sick can self-isolate, and then those who are well can have semi-normal lives. [6:10] Adequate COVID-19 testing would mean a much better idea of mortality rates and determining how many people are going to require urgent medical care and respirator demand.[8:57] Does fighting COVID-19 come back to the basics of isolating people, getting people masks, cleaning surfaces, and most importantly, doing as much testing as possible?[39:40] Jason Henrichs hits on the necessity to meet the rapidly evolving needs of customers. The changes that may be needed not only for commercial customers but an aging population as well.[40:42] Chris Nichols delves into the ability to manage and support employees that are working remotely and in branches during the coronavirus pandemic. How is technology helping?[42:00] Chris Nichols and Jill Castilla discuss the importance of maintaining open lines of communication at all times during and following the COVID-19.[44:13] Developing a business continuity plan and highlighting Chris Nichols’ Centerstate Blog, in particular the COVID-19 playbook.[46:00] Noting that in black swan events when we see volatility spike up it’s time to get nervous and start making plans.[48:00] It’s vital to leverage technologies for internal use as well as getting more customers on online banking and mobile banking.[49:30] Jill Castilla outlines the technology Citizens Bank has provided to businesses, so that they have access to deposits and cash.[52:15] Chris Nichols chats about now understanding the need to invest more in electronic payments and move away from cash and checks.[53:10] Jason Henrichs ponders if it is time to invest more in cloud based technologies? GUESTS:Yobie Benjamin @afbenjaminJohn Nosta @JohnNostaChris Nichols @cnichols0 @CSB4banksJill Castilla @JillCastilla @CitizensEdmond RESOURCES MENTIONED:https://www.cdc.gov/https://www.nih.gov/http://www.ucla.edu/https://www.princeton.edu/https://www.fda.gov/homehttps://www.ftforge.com/alloyhttps://csbcorrespondent.com/blog/author/13https://mycitizens.bank/personal  SPONSORS:Fiverr @fiverrCoMotion @UWCoMotionNovae Miles Card @WeAreNovae Breaking Banks is the #1 global fintech radio show and podcast, created by Brett King. Tune in for a look at how technology and customer behavior will bring about more changes in banking in the next 10 years, than in the last 200 years. Listen every Thursday at 3pm eastern time, noon pacific on the VoiceAmerica Business Channel. Subscribe at Provoke.fm to hear the show nearly 2 million listeners from 72 countries are raving about.  FULL TRANSCRIPTION Host: Brett KingGuest: Robert ScobleGuest: Brian Roemmele[Start Transcription 00:01]Brett King: [00:01] Welcome to Breaking Banks. I am here with two good friends who have been regulars on the show. Brian Roemmele and Robert Scoble. Brian and Robert, welcome back to the show. Brian: [00:10] Thank you Brett. It’s great to be here.Robert: [00:14] And thanks, this is Robert. Thanks for having us on.Brett King: [00:16] Yeah, you guys are actually gonna love the show that’s going to add this week, actually because we’re pretty recording this for next week, but I had Ramas, David Green, and Kevin Anderson three sci-fi guys. Talking about how this is going to change the future of this.

Breaking Banks - Episode 329: Preparing for Black SwanThe effects of the coronavirus are being felt globally, and the potential for long-term economic stress has everyone bracing for uncertainty. The guests joining this week’s show are on the frontlines of the COVID-19 pandemic. Brett King hosts Yobie Benjamin and John Nosta to weigh in on the facts and science surrounding COVID-19. In segment 2, Chris Nichols and Jill Castilla join Jason Henrichs to discuss the financial hardships customers and businesses are facing and the steps financial institutions are taking to ease burdens during these difficult times. TOPICS DISCUSSED:[3:16] Yobie Benjamin helped donate two million tests to Wuhan, China. They continued to use those test kits in China and also in Korea.[5:18] Yobie Benjamin and John Nosta explain how coronavirus testing helps to identify the sick and the well. So that way, the sick can self-isolate, and then those who are well can have semi-normal lives. [6:10] Adequate COVID-19 testing would mean a much better idea of mortality rates and determining how many people are going to require urgent medical care and respirator demand.[8:57] Does fighting COVID-19 come back to the basics of isolating people, getting people masks, cleaning surfaces, and most importantly, doing as much testing as possible?[39:40] Jason Henrichs hits on the necessity to meet the rapidly evolving needs of customers. The changes that may be needed not only for commercial customers but an aging population as well.[40:42] Chris Nichols delves into the ability to manage and support employees that are working remotely and in branches during the coronavirus pandemic. How is technology helping?[42:00] Chris Nichols and Jill Castilla discuss the importance of maintaining open lines of communication at all times during and following the COVID-19.[44:13] Developing a business continuity plan and highlighting Chris Nichols’ Centerstate Blog, in particular the COVID-19 playbook.[46:00] Noting that in black swan events when we see volatility spike up it’s time to get nervous and start making plans.[48:00] It’s vital to leverage technologies for internal use as well as getting more customers on online banking and mobile banking.[49:30] Jill Castilla outlines the technology Citizens Bank has provided to businesses, so that they have access to deposits and cash.[52:15] Chris Nichols chats about now understanding the need to invest more in electronic payments and move away from cash and checks.[53:10] Jason Henrichs ponders if it is time to invest more in cloud based technologies? GUESTS:Yobie Benjamin @afbenjaminJohn Nosta @JohnNostaChris Nichols @cnichols0 @CSB4banksJill Castilla @JillCastilla @CitizensEdmond RESOURCES MENTIONED:https://www.cdc.gov/https://www.nih.gov/http://www.ucla.edu/https://www.princeton.edu/https://www.fda.gov/homehttps://www.ftforge.com/alloyhttps://csbcorrespondent.com/blog/author/13https://mycitizens.bank/personal  SPONSORS:Fiverr @fiverrCoMotion @UWCoMotionNovae Miles Card @WeAreNovae Breaking Banks is the #1 global fintech radio show and podcast, created by Brett King. Tune in for a look at how technology and customer behavior will bring about more changes in banking in the next 10 years, than in the last 200 years. Listen every Thursday at 3pm eastern time, noon pacific on the VoiceAmerica Business Channel. Subscribe at Provoke.fm to hear the show nearly 2 million listeners from 72 countries are raving about.  FULL SHOW TRANSCRIPTTION Brett King, Host:Welcome to Breaking Banks. I am on with two good pals and two very interesting people that can give us a unique perspective today on the coronavirus and where this is likely to go, what’s going to happen over the coming weeks, and how long is it going to take before you get back to some sense of normalicy and maybe a new normal. So joining us is a renowned health tech expert Jon Noster who’s been on the show multiple times. Jon, welcome back.Jon Noster,

To help commemorate Women in Small Business Month, we’re talking to a game changer in community banking. This episode of “IWF Game Changers” features an enriching conversation with IWF Oklahoma member Jill Castilla, the President and CEO of Citizens Bank of Edmond and an “Innovative CEO of the Year” according to American Banker magazine. Throughout her career, she has brought small business banking into the 21st century, using social media to increase accessibility and meeting customers where they are.

With only 18 percent of startups ever accessing a bank loan, finding community banks that see the long-term value of working with early stage entrepreneurs even if they are not bankable right away, is a rare find. Jill Castilla, President and CEO of Edmond Citizen’s Bank is one of those rare finds. As a Fintech inventor herself, she believes in fostering the next generation of businesses and has even transformed 15,000 square feet of unused office space into Vault 405, a co-sharing space for startups and early stage entrepreneurs. Jill is also a big proponent of organic growth and is the chief architect of Heard on Hurd, an outdoor community appreciation event drawing more than 45,000 visitors. But the Journey hasn’t been a smooth ride for Jill. She took over the bank at a time of turmoil and was forced to make difficult decisions in order to save the bank. She also had to deal with peers who didn’t believe in her unconventional approach. Jill ultimately led a successful turnaround and changed the bank’s story from one of near collapse and failure to one of transformation. Jill has been named “Most Innovative CEOs in Banking”, "Community Banker of the Year" and one of the "Most Powerful Women in Banking". But she still remembers her humble beginnings, and like most of us, she suffers from the impostor syndrome from time to time. Join us as we find out more about her passion for entrepreneurs and how she’s managed to keep her small bank competitive using technology and social media.

Jill Castilla, the Oklahoma community bank's CEO, has made branches more high-tech, opened a co-working space, held street festivals and taken other steps to stand out from the crowd.

In the studio this week is Jill Castilla, CEO and President of Citizens Bank of Edmond to talk about their street festival, Heard on Hurd. Heard on Hurd takes place on the third Saturdays March - October, so mark your calendars for the first one of 2019 on March 16 from 6 - 10 p.m. Learn more: https://www.citizensedmond.com/heardonhurd.htm

Jill Castilla is the CEO and President of the Citizens Bank of Edmond in Edmond, Oklahoma. Their bank started in 1901 and has flourished with over $250 million in assets. Jill Castilla saved the bank in 2009 after a near-death-experience nearly took it out during the financial crises. Jill Castilla is known for taking social media seriously and helping her community get active on social media. She uses social media as a way to connect, create deeper customer relationships, help build local businesses, and spread positive community spirit in their town. On this episode, Jill Castilla from eastern Oklahoma finds a lit path out of darkness. Named Community Banker of the Year by American Banker, Jill tells us about the roadblocks and challenges that were the defining moments of her life. She explains how she gained perspective through her time in the military and how she guided a bank out of a near-death experience after the financial crises. Jill Castilla has been named “Most Admired CEOs in Oklahoma,” “Most Innovative CEOs in Banking,” “Community Banker of the Year,” and “Most Powerful Women in Banking.” “Sharing your story, whenever that stage comes and you’re called to it, step up on it and tell your story so that you can be seen.” For more episodes of Life, Leadership, and Legacy please visit pray.com/podcast. Call (323)521-9791 to leave a voice message about how this podcast has impacted your life. Links mentioned in this episode of Life, Leadership, and Legacy: Pray app for iOS Pray app for Android Music by Alexander Mark Pray.com

Jill Castilla is the CEO and President of the Citizens Bank of Edmond in Edmond, Oklahoma. Their bank started in 1901 and has flourished with over $250 million in assets. Jill Castilla saved the bank in 2009 after a near-death-experience nearly took it out during the financial crises. Jill Castilla is known for taking social media seriously and helping her community get active on social media. She uses social media as a way to connect, create deeper customer relationships, help build local businesses, and spread positive community spirit in their town. On this episode, Jill Castilla from eastern Oklahoma finds a lit path out of darkness. Named Community Banker of the Year by American Banker, Jill tells us about the roadblocks and challenges that were the defining moments of her life. She explains how she gained perspective through her time in the military and how she guided a bank out of a near-death experience after the financial crises. Jill Castilla has been named “Most Admired CEOs in Oklahoma,” “Most Innovative CEOs in Banking,” “Community Banker of the Year,” and “Most Powerful Women in Banking.” “I can really see how we can impact our community and utilize the resources of the bank to have an impact and a long legacy of what this bank really means and what it can do.” For more episodes of Life, Leadership, and Legacy please visit pray.com/podcast. Call (323)521-9791 to leave a voice message about how this podcast has impacted your life. Links mentioned in this episode of Life, Leadership, and Legacy: Pray app for iOS Pray app for Android Music by Alexander Mark Pray.com

Jill Castilla is the CEO and President of the Citezens Bank of Edmond in Edmond, Oklahoma. Their bank started in 1901 and has flourished with over $250 million in assets. Jill Castilla saved the bank in 2009 after a near death-experience nearly took it out during the financial crises. Jill Castilla is known for taking social media seriously and helping her community get active on social media. She uses social media as a way to connect, create deeper customer relationships, help build local businesses, and spread positive community spirit in their town. On this episode, Jill Castilla from eastern Oklahoma, finds a lit path out of darkness. Named Community Banker of the Year by American Banker, Jill tells us about the roadblocks and challenges that were the defining moments of her life. She explains how she gained perspective through her time in the military and how she guided a bank out of a near death experience after the financial crises. Jill Castilla has been named “Most Admired CEOs in Oklahoma,” “Most Innovative CEOs in Banking,” “Community Banker of the Year,” and “Most Powerful Women in Banking.” “I can really see how we can impact our community and utilize the resources of the bank to have an impact and a long legacy of what this bank really means and what it can do.” For more episodes of Life, Leadership, and Legacy please visit pray.com/podcast. Call (323)521-9791 to leave a voice message about how this podcast has impacted your life. Links mentioned in this episode of Life, Leadership, and Legacy: Pray app for iOS Pray app for Android Music by Alexander Mark Pray.com

Today's insights show comes to you live from Money20/20 in Las Vegas at the Leadership Loft. Sarah Kocianski is moderating the debate between Team USA and Team ROW. Sam Maule's representing 11:FS in Team USA and Simon Taylor's doing the same on Team ROW. We debate which parts of the world are best at different parts of banking, with the aim of building a hybrid multi-national bank of the future: Building a bank. Regulation, who does it best? Data, where is it used best? Neobanks and user experience. It's an exciting debate which is sure to decide once and for all where's best to design the bank of the future. Team USA Captain: Sam Maule, 11:FS Ron Shevlin, Cornerstone Jill Castilla, Citizens Bank of Edmond Dan Kimerling, Deciens Capital Team ROW Captain: Simon Taylor, 11:FS Melissa Guzy, Arbor Ventures Derek White, BBVA Megan Caywood, Starling Bank This episode was written and produced by Laura Watkins. Edited by Michael Bailey. Special Guests: Daniel Kimerling, Derek White, Jill Castilla, Megan Caywood, Melissa Guzy, and Ron Shevlin.

Jill Castilla, the 2017 ABA Community Banker of the Year, joins us to talk about how she turned around a struggling bank through creating goodness in her community, how to implement innovative social media practices, why your ego is not your amigo, and how she is positioning her institution to be relevant for its next 110 years.

Banks across the U.S. continue to shrink their branch networks but one community bank, Citizens Bank of Edmond, has gone a step further and replaced physical locations with innovative strategies, including the creation of a street festival and a coworking space for customers. Jill Castilla, the bank's CEO, discussed the transformation and how it has paid dividends.

The BAI Banking Strategies podcast kicks off season 3 with Jill Castilla, President and CEO at Citizens Bank of Oklahoma. The institution has roots that go back more than 100 years - to a time before Oklahoma was a state--and on this episode, Castilla talks about how her bank has learned to adapt to the times to stay healthy and relevant. She also shares some of her best practices in areas such as finding, hiring and retaining the best talent.

We sit down with Jill Castilla and Ann Chen of Citizen's Bank of Edmond and organizers of the wildly successful Heard on Hurd street festival. Their season is coming to a close on October 17th and we get the story of how these ladies have been helping to revitalize downtown Edmond and what to expect when visiting Heard on Hurd.