Dave and Dharm DeMystify

This week, we are delighted to host Carl Slabicki, Executive Platform Owner for Treasury Services at BNY. Carl dives deep into the evolving world of treasury services, highlighting BNY's immense scale; moving over $3 trillion daily, and the vital role they play globally, supporting banks, corporates, fintechs, and government entities. In this insightful discussion, Carl reveals how treasury services have transitioned from traditional back-office operations to become real-time, 24/7 competitive advantages for businesses. He shares fascinating insights into BNY's pioneering adoption of AI, including their innovative Eliza platform, and discusses critical applications like payment processing, fraud detection, and cash flow analytics. Carl also addresses the pressing challenges of cyber security, operational resiliency, and industry-wide collaboration to combat fraud. Tune in for an expert perspective on the technology-driven transformation reshaping the treasury landscape.

In this episode, Dharmesh sits down with Greta Ranonytė, Head of FinTech Hub LT, to explore what is driving Lithuania's rise as a leading FinTech destination. Greta outlines the country's key advantages, from seamless access to the EU market post-Brexit and progressive, FinTech friendly regulation, to a deep talent pool, especially in compliance and anti-money laundering. They delve into the evolving role of AI in FinTech, recognising its value in streamlining operations, though noting it remains a supporting tool rather than a central focus for most firms. Greta also compares Lithuania's competitive edge to other European FinTech hubs such as the Netherlands and Estonia. The conversation underscores Lithuania's strategic approach to attracting FinTechs through regulatory innovation and robust infrastructure, even as EU wide regulatory pressures mount. The episode closes with Greta's compelling pitch to international start-ups, particularly from the US and Asia, on why Lithuania offers a smart, scalable base for European expansion.

In this episode, Dharmesh speaks with Agnė Klimavičienė, who leads the FinTech stream at Invest Lithuania—a governmental agency under the Ministry of Economy and Innovation focused on attracting foreign investment. Agnė outlines the strategic measures Lithuania has implemented to nurture its FinTech sector, including supportive regulation, targeted talent development, and financial incentives such as zero capital gains tax for founders and research and development grants. The conversation highlights Lithuania's competitive edge as an agile, technology-driven economy, particularly in comparison with other European markets. They also explore the country's future ambitions, including the integration of artificial intelligence across financial services. Despite a relatively modest reliance on venture capital funding, the Lithuanian FinTech sector continues to deliver strong growth in revenue, employment, and international reach. Agnė concludes by reinforcing Lithuania's growing prominence on the global FinTech stage.

Dave and Dharm dive deep into the fascinating world of quantum technology with special guest Steve Takhar, Quside's Chief Revenue Officer. Steve brings a wealth of experience from traditional IT infrastructure, and in this episode, he shares his journey into the quantum realm. He demystifys Quside's mission—a company that has been pioneering quantum photonic chipsets since 2018. These cutting-edge technologies generate quantum entropy and quantum random numbers (QRNGs), boosting cybersecurity and compute acceleration without the need for a full system overhaul. But that's just the beginning. Steve breaks down how Quside is shaping the future of quantum computing, the company's approach to emerging security standards from NIST and BSI, and the real-world applications of quantum technology—especially in cybersecurity. We also touch on the role of AI in advancing quantum solutions and why major financial institutions are starting to take notice. And to wrap it all up, they explore the fascinating potential of deep quantum sensing and what's next for the industry.

Welcome to another insightful episode of the Dave and Dharm Demystify podcast. In this week, Dave and Dharm take an in depth look into the rapidly evolving world of Artificial Intelligence with expert guest, Dr. Charleyne Biondi from Moody's, who specialises in blockchain and AI developments. Dr Biondi shares invaluable insights from Moody's recent 2025 AI Outlook report, highlighting how AI is no longer just about enhancing productivity—it's now a critical strategic measure shaping the future competitiveness of companies and governments worldwide. From discussing global regulatory fragmentation and the astonishing pace of AI innovation, to the geopolitical implications of China's advancements, this episode underscores why understanding and harnessing AI technology is essential for staying ahead in the digital age. Whether you're a business leader, policymaker, or simply curious about the transformative impact of AI, this conversation offers an essential perspective on the strategic importance of artificial intelligence today.

Welcome to another deep dive into the world of quantum computing! In this episode, Dave sits down with Yuval Boger, Chief Commercial Officer of QuEra Computing, to explore quantum technology's fundamentals, breakthroughs, and real-world applications. Yuval demystifies the core principles of quantum computers—how qubits exist in multiple states simultaneously, unlocking computational advantages that classical computers simply can't match. He explains the different approaches to quantum computing, with a focus on Quera's cutting-edge use of neutral atoms and laser tweezers to manipulate rubidium atoms for advanced computations. The conversation delves into how quantum computing is set to revolutionise industries, tackling complex optimisation problems, simulations, and machine learning tasks that were previously impossible to solve. Yuval also shares insights into practical applications in financial services, energy optimisation, and beyond—where quantum's power is already making an impact. And it doesn't stop there. We explore scalability, energy efficiency, and the future potential of quantum systems. Plus, Yuval discusses Quera's cloud-based access, collaboration projects, and how organisations can integrate quantum computing into their own infrastructure. Finally, we reflect on the evolution of quantum computing—from a theoretical concept to a game-changing strategic technology. So, if you're curious about where quantum is headed and what it means for the future of computing, this is an episode you won't want to miss!

In this episode we are joined by the brilliant and always insightful Leda Glyptis. Leda is celebrating the launch of her latest book, Beyond Resilience, and we're diving deep into the ideas behind it. From the staggering failure rates of digital ventures to the patterns of success that go beyond sheer resilience, Leda shares her journey of researching and interviewing industry leaders to uncover what truly makes businesses thrive. We explore the importance of intentionality, the hidden costs of success, and why taking time to think—despite the relentless pace of fintech and digital transformation—is more critical than ever. Whether you're an entrepreneur, a corporate leader, or just fascinated by the mechanics of success, this is a conversation you won't want to miss.

In this episode, we demystify one of the biggest embedded finance deals in the UK! We sit down with Andy Ellis, CEO of NatWest Boxed, to explore its groundbreaking partnership with the AA, one of the country's most trusted brands. This strategic collaboration is set to revolutionise how financial services are embedded within everyday journeys, making banking and insurance seamless for millions of AA members. Andy shares insider insights on what makes this partnership unique, the challenges of embedding financial products, and how this signals a significant shift in the industry. We also discuss: > How embedded finance is redefining customer experiences > Why partnerships like this are shaping the future of fintech > The evolution of financial services beyond traditional banking If you're interested in the future of finance, embedded, and digital transformation, this episode is a must-listen. Tune in now and discover how embedded finance is driving (ho ho) innovation like never before!

In this episode, Dave and Dharm sit down with Tom Eyre, Co-CEO and Co-Founder of Loqbox, a company on a mission to improve financial wellbeing through credit building and education. Since launching in 2017, Loqbox has helped over 1,000,000 individuals build credit histories and financial resilience. Tom takes us behind the scenes, sharing the inspiration behind Loqbox—born from personal experiences with credit challenges—and its evolution from Credit Improver to a financial lifeline for thousands. Tom demystifies the complexities of credit scoring, the impact of modern financial trends like Buy Now Pay Later, and how Loqbox is bridging the gap between perceived and actual financial capability. Plus, Tom shares insights into the role of AI in financial autonomy, the importance of understanding your financial personality, and how Loqbox's products and the recently launched Nooli app are reshaping financial education. Tune is and hear about Loqbox's marketing strategies, their long-term vision, and what's next for the future of financial wellbeing.

In this episode, we welcome Khaled Talhouni, Managing Partner, Nuwa Capital, who shares insights into his 17-year journey as a venture capitalist focusing on emerging markets, particularly in the Middle East. Khalid discusses the establishment of Nuwa Capital in 2021, its $100 million early-stage fund, and its significant investment in FinTech, which accounts for 30% of their portfolio. Khaled explains the unbanked nature of the region and the opportunities for parallel financial systems and showcases successful investments like the BNPL company Tabby. He demystifies Nuwa Capital's themes, including solving big problems like invoice ageing and consumer credit access. Khalid also touches upon the regulatory challenges of expanding FinTech across the GCC, the potential impact of technologies like AI and crypto, and the evolving socio-economic landscape in the Middle East. The conversation concludes with a discussion on how regional developments could foster future economic growth.

Welcome to the latest episode of the Dave and Dharm Demystified Podcast, where we dive deep into the world of innovation and emerging technologies. Today, we're thrilled to be joined by Steve Suarez, CEO of Horizon X and former Head of Innovation at HSBC, who is helping shape the future of quantum computing in financial services. Steve brings unparalleled insight into the transformative power of quantum, sharing his work on cutting-edge initiatives like The Quantum Innovation Index, which ranks industries and institutions on their quantum readiness, and his collaboration with MIT on accessible quantum courses for business leaders. In this episode, we'll explore: > Why 2025 is a pivotal year for quantum preparation. >The urgency of post-quantum cryptography (PQC) and how to safeguard against Q-Day. > How the newly launched Quantum Innovation Index can help industries benchmark their progress in adopting this game-changing technology. >The practical steps financial institutions can take today to stay ahead in the quantum race, such as getting educated about the subject! Steve's passion for quantum isn't just about the technology—it's about building a bridge between quantum's potential and real-world applications. Whether you're a fintech innovator or a banking executive, this episode will leave you with actionable insights on preparing for the quantum revolution. So, sit back and join us as we demystify quantum computing with one of the leading voices in the field. Let's dive in! Quantum Innovation Index: https://thequantumindex.com/ MIT XPro: https://learn-xpro.mit.edu/horizonx

In this episode, Hans Tesselaar, Executive Director of Banking Industry Architecture Network (BIAN) and Saket Sinha, Sr. Partner & Global Vice President - Financial Services IBM, explain the role and impact of BIAN in the financial industry. They introduce the organisation as a not-for-profit standards body to make the financial industry more agile and standardised. They discuss IBM's collaboration with BIAN to convert legacy banking systems into modern architectures using common standards. Hans and Saket elaborate on how ΒIΑΝ's framework, which includes a "periodic table" of financial components and common APIs, helps banks and fintechs seamlessly integrate and innovate. Highlights include the analogy of BIAN's components to a periodic table and real-life AI use cases that showcase the practical applications of BIAN standards. Both guests emphasise the importance of adopting common standards for efficient financial integration and future advancements such as embedded finance and Gen AI.

In this episode, we demystify the Digital Operational Resilience Act (DORA) and explore why it matters for financial institutions. Joining us are cybersecurity and cloud experts Simon Phillips (CTO, SecureAck) and Alex Tasioulis (Cloudified.io), who shed light on the regulation's core requirements and practical implications. Key insights from our discussion include: > What DORA really entails for banks and fintechs ahead of the January 2025 deadline > Why references to “reasonable” controls can create ambiguity—and the challenges this poses > How the regulation impacts far more than just banks, extending throughout the entire digital supply chain > Real-world examples of why digital resilience is crucial, from major outages to cybersecurity breaches > Practical tips for achieving compliance without imposing overly restrictive processes. Whether you're leading a fintech firm, working in financial services, or simply eager to strengthen digital resilience, this episode offers valuable guidance on preparing for DORA compliance.

In this episode, we revisit Monument Bank's journey and uncover a significant transformation. Joined by Steve Britain, CEO of Monument Technology, we explore the split between Monument Bank and its new tech-focused sibling, Monument Technology. Steve shares insights into how Monument Bank's cutting-edge, cloud-native platform, a system designed specifically for the cloud, powers the bank and attracts interest from global institutions seeking to modernise their operations. We discuss: > The bank's rapid growth and its innovative focus on the mass-affluent market. > The creation of Monument Technology as a standalone company and its first client, Ecology Building Society. > Why flexibility, modularity, and cloud-native design are the future of banking platforms. > How Monument is poised to scale beyond the UK, targeting credit unions, building societies, and community banks worldwide. This episode is packed with insights on tech evolution in financial services, the challenges of digital transformation, and the promising role of platforms in not just changing, but shaping the future of banking—a must-listen for anyone interested in fintech, innovation, and the intersection of banking and technology.

In this episode, Dave and Dharm sit down with Steve Flinter, Distinguished Engineer at Mastercard, to demystify the company's innovative work and perspectives on quantum computing. Mastercard has been at the forefront of quantum exploration, investigating how this groundbreaking technology can tackle complex challenges more efficiently than classical computing. From optimising machine learning models to enhancing fraud detection and loyalty programs, the company is partnering with leaders like D-Wave to unlock quantum's potential. The discussion delves into the profound implications of quantum computing on security and cryptography, focusing on the looming 'Q Day'—the point when quantum computers could disrupt current encryption standards. Steve introduces the concept of 'crypto agility', a proactive approach to updating cryptographic systems to withstand quantum threats. While today's quantum computers aren't yet powerful enough to compromise encryption, efforts like NIST's development of post-quantum cryptography standards highlight the importance of staying ahead. The conversation also touches on the future of quantum accessibility, suggesting cloud-based delivery as the most practical path forward, given the complexity and costs of quantum hardware. The episode wraps up with an optimistic look at the commercial potential of quantum computing, acknowledging the challenges while celebrating the opportunities it presents for transformative solutions in the years to come.

In this episode, Dave and Dharm interview Edward Maslaveckas, CEO and one of the founders of the fintech company Bud. Ed discusses his background, the inception of Bud in 2015, and their initial failures and lessons learned while trying to build a financial product distribution platform akin to a 'money supermarket for millennials.' He explains their challenges before open banking regulations, particularly with technology and data aggregation. Fast forward to today, Bud enhances fintechs and banks by enriching customer transactional data through advanced data science and machine learning models, ensuring higher accuracy in understanding customer behaviours. Ed also touches on Bud's expansion into the U.S. and the complexities of entering the market, emphasising their focus on providing services to mid-market banks and fintechs over big banks. Additionally, Ed elaborates on the company's venture into AI-driven financial management tools and agentic models designed to oversee and automate customers' personal finances. By summarising their journey, key innovations, and future plans, Ed offers insights into how Bud remains a leader in fintech data solutions.

In this episode, we welcome back Ed Maslaveckas from Bud to demystify the intriguing topic of 'agentification.' They delve into Bud's development and use of agentic models in the financial services sector, emphasising how these models differ from traditional AI agents. Ed explains that while standard agents can perform specific tasks within their own ecosystem, agentic models can interact with multiple external systems to fulfil broader objectives, such as autonomously optimising a user's finances. He provides insights into how Bud is leveraging AI to perform complex financial tasks and the potential impact on banking operations and customer experiences. The conversation touches on regulatory challenges, the evolution of personalised financial services, and the future role of traditional banks versus neobanks in an agentic world. The discussion also explores the implications of agentification for the financial industry, including competitive dynamics, data access, and the long-term vision of optimisation and abundance.

In this episode, we focus on one of the most significant challenges in technology for enterprises today: legacy modernisation. Joining us is Irene Sandler, Chief Marketing Officer of Mechanical Orchard. Irene demystifies Mechanical Orchard's approach to addressing the complexities of legacy systems using innovative approaches, including AI and socio-technical design. We also discuss how legacy systems are deeply connected to organisational culture and explore new methods for modernisation.

In this episode of Demystify, hosts Dave and Dharmesh explore the future of finance with special guest Ronit Ghose, who leads Citi's Future of Finance think tank. Broadcasting from Dubai's vibrant tech hub, Ronit shares his perspectives on the city's meteoric rise as a global financial and tech powerhouse and reflects on how it contrasts with traditional hubs like London and New York. Ronit discusses the transformative impact of government support in Dubai's entrepreneurial ecosystem and the rise of Web3, digital assets, and tokenization. He brings in insights from his book, *The Future of Money*, which explores stories of fintech founders reshaping finance, from Brazil's digital banking to India's cash revolution. The episode culminates with Ronit's thoughts on evolving global financial centres, AI's potential, and why the U.S. dollar may remain dominant despite technological shifts. Tune in for a journey across continents, cultures, and currencies as the team unpacks what lies ahead for the world of finance.

In this episode, Nadine Mizher, co-founder of Sarwa, opens up about her mission to transform investing in the Middle East, making it within reach for everyone. From humble beginnings in Dubai to a thriving community of 180,000 users across the region, Nadine shares Sarwa's journey of growth, resilience, and relentless innovation. We explore the heart of Sarwa's offerings—robo-advisory, self-directed trading, and high-yield savings accounts—and discover how Nadine and her team are harnessing AI, NFTs, and crypto to shape the future of investing. This conversation goes beyond growth numbers; it's a look into Sarwa's shift from Dubai to Abu Dhabi to align with regulatory challenges, its vision for building trust in emerging tech, and its focus on customer experience. Supported by powerhouse investors like ADQ and Mubadala, Sarwa is carefully charting a path for expansion while staying true to its mission of democratising finance. Join us for an inspiring, future-focused discussion that unveils the dynamic forces driving Sarwa's success and what's next in the world of accessible investing.

In this episode of Demystify, recorded in the heart of Dubai, Vinit Shah, a senior advisor to the Virtual Asset Regulatory Authority (VARA), takes us behind the scenes of Dubai's ambitious approach to virtual asset regulation. Shah, who has been shaping Dubai's financial landscape since 2003, shares his journey in establishing VARA in early 2022, with the goal of creating a secure, progressive space for Web3 and blockchain investments. Backed by the UAE's forward-thinking stance and partnerships with the central bank on Central Bank Digital Currencies, VARA is pivotal to Dubai's tech-driven D33 economic strategy. Listeners are guided through VARA's rapid growth, fuelled by robust government support and close collaboration with the private sector. Vinit offers a glimpse into his own deep dive into blockchain, enriched by the expertise of top-tier collaborators. He also sheds light on VARA's commitment to transparency and consumer protection with clear marketing guidelines, loss disclaimers, and AI-driven compliance efforts. The episode delves into Dubai's coordinated approach with law enforcement and tax authorities, ensuring robust compliance measures that adapt in real-time—lessons from FTX's collapse are shaping Dubai's ever-evolving regulatory landscape. Global collaboration and benchmarking, especially with Singapore and the UK, reinforce VARA's high standards, enabling the authority to stay agile and responsive in a fast-paced market. With VARA standing as one of the few regulators focused solely on virtual assets, Shah highlights the organisation's unique ability to keep Dubai at the forefront of virtual finance. Whether you're a seasoned professional or curious about the future of blockchain, this conversation reveals the groundbreaking strategies propelling Dubai's place in the digital economy.

In this episode, the 2 D's delve into the transformative work of the Dubai Future Labs with its Executive Director, Mr Khalifa Al Qama. DFL is a place where cutting-edge AI, autonomous systems, and urban solutions are being crafted to shape tomorrow's cities. We uncover the story behind breakthrough projects, like a ventilator developed during COVID-19, which exemplifies how the centre turns advanced tech into life-saving applications. Dubai's approach is bold, collaborating with the private sector to accelerate product launches and openly share intellectual property for global impact. The episode highlights Dubai's vision for reimagined urban mobility, with futuristic transport modes—from flying vehicles to underground systems—that redefine city living. At the heart of this is a regulatory sandbox inspired by the UK's financial sector, providing a controlled space for boundary-pushing innovation. With plans to introduce flying cars by 2027 and predictions for autonomous vehicles and household robots within the next 20 years, Dubai is setting the pace for cities around the globe. As we explore ambitious initiatives like ‘50 Possibilities,' designed to ignite public imagination, with Mr Khalifia. You'll get a sense of the relentless energy that defines Dubai's approach to future tech. The city's proactive vision contrasts sharply with the often slower-moving landscape elsewhere, particularly in the UK. Join us to experience the pulse of a city unafraid to lead and relentlessly focused on the future.

In this episode, we dive deep into the world of customer-centric design with two influential leaders from Lloyds Banking Group. Joining Dave and Dharm are Gemma Daley, Consumer Experience Design Director, and Suresh Balaji, Chief Marketing Officer. Together, they explore Lloyds' journey towards becoming an experience-led brand, sharing insights on the recent overhaul of their mobile app and brand expression. In this conversation, they reveal the strategic shift towards a platform structure, designed to drive efficiency, speed up projects, and cultivate a culture of innovation and customer focus. Gemma and Suresh emphasise how digital thinking was embedded from the very start of the app's redesign and how customer insights played a pivotal role in shaping the final experience. You'll also hear about the power of collaboration—both within the organisation and with external partners—and how technology is being leveraged to enhance experiences not only for customers but for employees as well. Finally, they look ahead to what's next for Lloyds, from new technologies to personalised digital experiences, setting the stage for an exciting future.

In this episode, the 2 D's are joined by 2 special guests to discuss the evolution of open banking, specifically the role of data sharing in financial services. Charlotte Crosswell, chair of the Centre for Finance, Innovation and Technology (CFIT), and Henk Van Hulle, CEO of Open Banking Limited, explain how open banking enables access to data from multiple banks, creating richer profiles for consumers and small businesses (SMEs). They highlight the potential benefits of this data sharing, including improved loan applications, better cash flow management, and greater financial inclusion. Charlotte and Henk also discuss the challenges of securing data and navigating the complexity of consent and permissions in a multi-sectoral environment. The episode ends with a forward-looking discussion on the future of open banking and the role of smart data in shaping the financial services landscape. The Taskforce Report mentioned by Charlotte can be downloaded here: https://cfit.org.uk/wp-content/uploads/2024/08/CFIT-SME-Finance-Taskforce-Smart-Data-Unlock-SME-Lending-Aug-2024.pdf

In this episode of the "Dave and Dharm Demystify Show," Dave and Dharm reconnect with Sergio Gago from Moody's to explore the fascinating world of quantum computing and its implications for the financial industry. Sergio, the MD of AI and Quantum Computing at Moody's, explains quantum computing's complexities and fundamental differences from classical computing. He delves into the concept of qubits and superposition, offering insights into how quantum computers can solve mathematical problems exponentially faster than traditional systems. The conversation also touches on the current state of quantum computing, including its practical applications in finance, such as portfolio optimisation, logistics, and stress testing for banks. Sergio discusses the potential impact of quantum computing on encryption and cybersecurity, highlighting the urgency for new standards to safeguard sensitive data in a post-quantum world. Sergio talks about Q Day and its implications for governments and enterprises worldwide. Listeners will learn about the intersection of quantum computing and AI and how these technologies are poised to revolutionise the financial industry. The episode wraps up with a look at Moody's proactive approach to integrating quantum computing into its operations and the steps being taken globally to prepare for the quantum era. Tune in to gain a deeper understanding of quantum computing's transformative potential and its future role in finance.

In this episode, Dave and Dharm sit down with Sergio Gago, MD of AI and Quantum Computing at Moody's, to delve into AI's impact and inner workings in the financial industry. Sergio provides a fascinating look into how the company utilises extensive data for risk assessment and informed decision-making. Sergio discusses the evolution of data collection and the crucial role of curating and maintaining large datasets. He also sheds light on the latest advancements in AI, particularly in generative AI and knowledge graphs. The conversation explores the complexities and biases involved in training large language models (LLMs) and the ethical considerations of AI use. Highlighting the power of AI and machine learning, Sergio explains how these technologies can streamline tasks traditionally performed by researchers, significantly boosting productivity. He shares insights into Moody's forward-thinking approach to AI, including its integration into daily operations and the development of AI-enhanced market products like the Research Assistant. The episode wraps up with a reflection on the transformative potential of AI in democratising information, offering a glimpse into the future of the financial industry.

In this episode of the Dave and Dharm Demystify show, the 2 D's are joined by Uday Akkaraju, founder and CEO of Bond.ai. Uday demystifies Bond.ai, an artificial intelligence firm dedicated to repairing the fractured relationship between consumers and financial institutions. He shares his unique background in human-centred design, cognitive psychology, and intelligent virtual agents, which eventually led him into the financial services industry after facing personal financial struggles in Silicon Valley. Uday emphasises the importance of understanding consumer behaviour beyond mere transactional data, advocating for a focus on context and long-term financial wellness. He candidly discusses the challenges he encountered in building consumer trust and engagement. Uday also reveals Bond.ai's strategic shift toward integrating health data with financial services, aiming to enhance overall quality of life and extend health span. By collaborating directly with employers, Bond.ai seeks to broaden its impact. The discussion delves into more comprehensive financial and health strategies, systemic issues, and Bond.ai's future plans for global expansion, mainly through leveraging open banking.

In this episode, Saeed Murad, Senior Partner at Global Ventures, joins Dave and Dharm to demystify the dynamic fintech ecosystem in the Middle East and Africa. With a current population of over 1.5 billion, expected to grow to 3-4 billion, and a significant youth demographic, the region is ripe for innovation and expansion. Saeed discusses how the UAE and Saudi Arabia are rapidly becoming global fintech hubs through strategic investments, innovative policies, and strong infrastructure development. This proactive approach is creating a competitive yet collaborative environment, driving growth in sectors like fintech, digital health, and AI. He also sheds light on Africa's burgeoning tech scene, where countries like Egypt and Nigeria are leading the way in adopting mobile technology, digital payments, and fintech solutions. With a young, eager population, Africa is quickly becoming a major player in the global tech landscape. Drawing from his extensive experience, including roles at Jamalon and Groupon UAE, Saeed offers insights into Dubai's progressive growth strategy, the rise of fintech unicorns like Tabby, and the evolving regulatory landscape. This episode provides a comprehensive look at the opportunities and challenges in expanding into new markets and attracting top talent, highlighting the region's potential for continued evolution in the fintech sector. Whether you're a tech enthusiast, entrepreneur, or investor, this discussion is filled with valuable insights into the future of fintech in the Middle East and Africa.

In this episode, Dave interviews Ziad Nassar, the Chief of Staff of Huspy, a Dubai-based real estate everything app. Ziad shares his journey and Huspy's evolution from a digitised mortgage broker to a comprehensive platform for home buying in Europe and the Middle East. Huspy is looking to disrupt the home-buying process. The fact that 30% of all homes in Dubai touch the platform is a testament to their success! Key takeaways: HUSB's mission is to empower mortgage brokers and real estate agents through technology and higher commissions and to become the largest home-buying company in the region. Expansion strategy: Rapid market expansions, including their recent launch in Valencia, Spain. Comprehensive approach: Addressing all aspects of home buying, from mortgages to property management. Dubai's advantages: The benefits of operating in Dubai's business-friendly environment. Scalability and future growth: The potential for further European expansion, with data availability being a critical factor.

In this episode, hosts Dave and Dharm are joined by John Bryant from Options Technology and Eleni Coldrey from Equinix to discuss the evolution of trading technology and data centres over the past 16 years. John Bryant is the Field CTO at Options Technology, bringing 16 years of experience in improving IT solutions and trading platforms for financial services. Eleni Coldrey a business development specialist at Equinix, shares insights from her 12-year career working with financial services customers. The conversation explores how trading environments have transformed from noisy, voice-oriented systems to sophisticated, low-latency, and highly efficient data centres. They reflect on the adoption of regulatory frameworks like MIFID, which promote electronic trading and best execution principles. The discussion also highlights the advantages of co-location facilities in optimising performance and reducing costs. Additionally, they touch on the future impact of emerging technologies like AI and quantum computing on trading, emphasising the importance of deterministic performance and the crucial role modern data centres will play. Furthermore, they discuss the increasing use of hybrid cloud solutions and the sustainability challenges associated with operating data centres. The episode concludes by considering AI's role in enhancing operational efficiency without necessarily reducing employment.

In this episode of 'The Dave and Darm demystify show,' special guest Abhishek Tripathi, Head of Product at Careem Pay, discusses his role and Careem's evolution from a ride-sharing app to an 'everything app' offering over 15 services, including payments, food delivery, and more across 10 countries and 80 cities. Abhishek explains Careem's efforts in solving payment challenges and its approach to building FinTech products by collaborating closely with customers. Highlighting Careem Pay's rapid growth, especially in international remittances, he underscores the importance of customer trust and seamless digital experiences. Abhishek also touches on Careem's mission-driven structure, their proactive use of AI for enhancing user experience, and the significance of strategic partnerships in delivering diverse services. The conversation delves into the broader implications for traditional banks and the potential future trajectory of FinTech innovations.

In this episode, Eddie Harrison, CPO of Navro, discusses how Navro solves payment challenges for e-commerce platforms and online businesses. Navro focuses on helping businesses collect money in countries where they lack banking relationships and simplifying global money transfers. They offer solutions for payment acceptance, international banking infrastructure, and payouts to suppliers. We delve into Navro's regulatory journey, approach to quality in payments, expansion plans, and its recent rebranding.

This episode is recorded in a data centre in Slough with Bruce Owen, UK MD of Equinix. Bruce talks through his background and Equinix's role as a leading data centre provider. The discussion covers the essential function of data centres in housing critical IT infrastructure, their importance to national economies, and their connection to various digital services. The conversation also delves into the differentiation between data centres and cloud providers, including the types and services provided. The episode highlights sustainability issues, including Equinix's efforts to reduce emissions and increase energy efficiency, innovations like liquid cooling, and potential future uses of quantum computing. Bruce discusses the historical and logistical reasons for Slough's (famous mainly for the UK Office) becoming a significant data centre hub. They also discuss the potential for data centres to contribute to community heating projects and the importance of security and resilience in data centre operations. ** Bruce with the Equinix Cycle Fundraiser team is cycling from Lands End to John O'Groats from 22nd - 30th of June, raising funds for the Alzheimer's Society and Cancer Research. Amazing causes. If you would like to donate, you can here -> https://www.justgiving.com/team/equinix-lejog2024?utm_medium=team&utm_content=team%2Fequinix-lejog2024&utm_source=copyLink&utm_campaign=pfp-share

In this podcast episode, hosts Dave and Dharmesh welcome authors Anette Brolos and Erin Taylor to discuss their new book "Customer-Centric Innovation in Finance". Erin, an anthropologist, and Anette, an economist, share their journey into studying financial behaviours and founding Finthropology, a company that combines finance and anthropology. In discussing their book, they emphasise the importance of qualitative research, such as interviews and observations, alongside quantitative data to understand customer behaviour deeply. They also highlight how traditional financial services often fail to meet customer needs, especially women, and why it's crucial to incorporate customer-centric design in financial products. The book captures their research over the past five years and explores how financial companies can benefit from qualitative insights. The book is available here: https://www.amazon.co.uk/Customer-Centric-Innovation-Finance-Leveraging-Insights/dp/1398613894 0:00 Welcome and Introductions 01:07 Meet the Authors: Anette and Erin' s Journey 03:54 Uncovering Financial Behaviors: The Finthropology Approach 07:37 Unveiling 'Customer Centric Innovation in Finance' 08:26 The Importance of Qualitative Research in Finance 10:42 Digital Transformation and Customer-Centric Solutions 15:31 The Future of Finance: Adapting to Rapid Changes 20:02 The Role of Technology in Financial Observations 23:55 Is the Finance Industry Ready for Change? 30:42 Practical Steps for Implementing Anthropological Methods

Roger Rouhana, founder and CEO of Alpheya, talked to Dave and Dharm at the Dubai Fintech Summit. Roger discusses Alpheya, a B2B wealth tech platform delivering AI-first solutions to institutional clients. Roger explains the need for digitalisation in the wealth management sector and the unique features of Alfea's cloud-native and AI-first platform. Roger also discusses the challenges and opportunities in the wealth management market, the company's significant funding, its technology-focused approach, and the choice of ADGM in Abu Dhabi for operations. He highlights the optimism and growth opportunities in the Dubai market, along with insights on regulatory comparisons between the US and the UAE, emphasising the collaborative and business-friendly environment in the region. Overall, the conversation sheds light on Alpheya's innovative approach, strategic partnerships, and commitment to addressing complex challenges in the financial sector.

In the episode, Dave and Dharm speak with Mohamed Abdel Razek, Mashreq's Head of Technology, during the Dubai Fintech Summit. Mohamed shares his tech background, which spanned various industries like telco, oil and gas, and fast-moving consumer goods before joining the financial sector. He discusses bringing insights from other industries into banking technology, focusing on digital transformation at Mashreq. The bank emphasises client experience, utilising digital tools for seamless customer journeys. Mohamed highlights Mashreq's adoption of new technologies like AI, ML, and robotics, along with their resilience-focused approach and core banking transformation. He also discusses the bank's collaboration with fintechs, the regulatory environment in the UAE, and the country's digital growth trajectory. Mohamed elaborates on the Agile approach within Mashreq, emphasising the relationships between IT and business units. Additionally, he shares insights into AI initiatives, the bank's venture into Egypt and Pakistan, and their corporate stack transformation project, aiming for a seamless and innovative customer experience.

The episode features a conversation with Mohammad Alblooshi, CEO of DIFC Innovation Hub and Fintech Hive, discussing the rapid growth of Dubai's FinTech ecosystem over the past seven years. The focus is on creating a supportive environment for FinTech startups with initiatives like regulatory sandboxes, access to capital, co-working spaces, and talent development. The hub aims to be a global leader in financial innovation, attracting local and global companies. The episode underscores the pivotal role of collaboration in Dubai's FinTech market. Regulators, government, and industry work hand in hand to drive the market, ensuring both safety and growth. This collaborative approach is a key factor in the stability and growth potential of the ecosystem. The ambition is to establish DIFC as a top player in the FinTech landscape, producing unicorns and attracting big tech companies to leverage the ecosystem. The conversation highlights Dubai as an attractive location for FinTech investments and talent, inviting a broader audience to explore the opportunities in the region.

In this episode, Jayesh Patel, the CEO of Wio Bank, shares insights on establishing a neobank in Dubai. He discusses the vision behind Wio Bank, focusing on serving tomorrow's businesses and customers through improved banking apps, embedded finance, and banking as a service. Wio's success lies in focusing on SMEs first, prioritising user experience over technology, and understanding the diverse needs of different business types. Patel highlights the importance of customer research, simplicity in financial products, and industry partnerships for addressing evolving revenue models. He emphasises Dubai's vibrant FinTech ecosystem, driven by government initiatives, access to capital, and a diverse talent pool, making it an ideal location for FinTech startups. Jayesh's strategic approach and customer-centric focus have quickly led Wio Bank to profitability, showcasing the potential for growth and innovation in the region's financial sector.

Arcady is a veteran, serial fintech entrepreneur! Over twenty-four years ago, he was part of the founding and management of a challenger digital bank that grew to over $37bn in assets. The same group then launched the 1st generation of BaaS solutions, and with that, they grew to over $60bn in assets under custody. Now, he is the founder and CEO of Agora, a third-generation banking platform at the intersection of BaaS and embedded Fintech. Agora has built its own modern composable cloud-core banking solution and is working with sponsor bank(s) for the compliance and bank charter aspects. Arcady demystifies the differences between the US and European Banking Markets and some of the challenges of addressing the US market, which is spread across over 9000 banks. He also provides some great insights on bank partnerships with FinTechs. Inevitably, we also discuss the challenges of legacy technology, not only for banks but also for incumbent core banking providers.

Riaz Syed is an experienced professional who has worked in the banking technology industry for over 30 years. He has witnessed the market evolve and change during this time, and his incredible experience has led him to establish Infinant. By sitting on top of existing cores, Infinant's powerful Banking Technology + platform Interlace empowers banks to embrace the digital revolution in a way that was previously not possible. Infinant's platform, Interlace, opens the door to new digital opportunities such as BaaS and embedded banking to community, regional, and super-regional banks in the US market. All without the downsides of having to replace an existing core.

Nelson Wootton, Founder and CEO, and Matthew Breadon, CCO of SaaScada, join us to discuss how frustrations with broken promises and the speed and agility of the Core Banking providers were the driving forces behind setting up a company with a new product that offered a modern alternative. The product is cloud-based, plug-and-play, multi-tenanted, and named after Pirates!

In this latest episode of the Demystify Podcast, Sam Everington, CEO of Engine by Starling and Carlton Hopper, UK Managing Director of GFT, discuss their partnership. Sam outlines their strategy to scale by having partnerships like GFT implement their platform so that his team at Engine can focus on being the best banking platform company. He highlights that this not only accelerates their geographic reach but also allows them to address different markets. Carlton explains that the partnership works on trust and a shared vision and that GFT's extensive experience in Financial Services means that they were adding value to implementations from day one. Please note that there were a few problems with the sound quality of the recording, most of which our excellent production team have ironed out, but please excuse the odd glitch or two. 00:00 Introduction and Guest Backgrounds 02:50 Understanding the GFT and Starling Bank Partnership 09:29 The Importance of Trust and Shared Vision in Partnerships 19:17 The Role of Competition and Consumer Demand in Replatforming 23:50 The Global Market Opportunity for Digital Banking 27:53 The Genesis of Starling Bank's Engine

Charlie Platt is the Managing Director of Banking at SAP Fioneer. He talks about the history of the business and the advantages of it becoming a standalone business separate from SAP. He explains how the decision was made and the significant investment the company received. Charlie also discusses the continued strong partnership between SAP and Fioneer, with Fioneer utilising SAP's infrastructure and technology. He highlights the importance of developing a strong company culture and the challenges that come with it. Charlie helps demystify the strategy for bringing new products to market and focusing on modernisation rather than core replacement. Takeaways Fioneer is a standalone business separate from SAP, focusing on core banking and insurance solutions. The decision to separate was driven by the need for speed and agility in the rapidly changing financial services industry. Fioneer retains a strong relationship with SAP and utilises its infrastructure and technology. Chapters 00:42 Introducing Charlie Platt from Fioneer 02:02 Understanding Fioneer and its connection with SAP 04:09 The birth of SAP Fioneer and its unique business model 07:13 The challenges and triumphs of separating from SAP 11:37 The power of SAP's comprehensive technology stack 15:05 The importance of customer-centric product development 18:15 Exploring the future of banking innovation 21:13 The role of Fioneer in the modernization of banking 31:01 Conclusion: The journey towards a modern banking experience

In this enlightening episode, we talk with Lukky Ahmed, the visionary co-founder and CEO of Climate X, a trailblazing firm at the vanguard of highlighting climate risk through technological innovation. With a rich background in international banking and expertise in risk management, regulatory change, and consultancy, Lukky shares how his experiences perfectly positioned him to address the critical data gaps in climate risk analysis. Lukky demystifies Climate X's pioneering solution: a digital "twin" of Earth designed to map the probability and severity of extreme weather events decades in advance.

In this episode, we are very honoured to have Vaida Česnulevičiūtė Markevičienė, the Vice Minister for Finance for Lithuania, as our guest. The Vice Minister tells about why Lithuania embraced the fintech opportunity and how it put a plan in place to ensure success. She discusses the importance of Government and Enterprise collaboration and how they have created a centre of excellence for fintech in Europe. She moves on to talk about the green agenda and green fiance, how the country has a plan in place to achieve net zero by 2030, and what that means in securing energy independence with a focus on renewables such as solar and wind.

The guests on this week's fascinating show are Adam Moulson, COO of Giffin Bank and Garrett Foxon, CEO of LettsPay. Lettspay provides client accounts for Landlords, which are underpinned by Griffin's banking licence. While the Lettspay solution sounds relatively niche, it plays in a massive market with over 4.5 million landlords in the UK and over 15000 real estate agents. Garrett talks about how he built, evolved and grew Lettspay. He tells us how he used some basic research to identify the opportunity and how that insight translated into the Lettspay proposition. He also discusses why they partnered with Griffin Bank. Adam shares his view on the opportunity for Griffin and why they feel confident about growing despite the competition. This is a fascinating insight into why BaaS solutions can provide incredibly focused products and services for a particular niche and the opportunities they can unlock.

David Jarvis is the CEO and co-founder of Griffin. Griffin is the UK's only full-stack Banking-as-a-service bank. It is a very young organisation, receiving its license in March 2023. David talks to us about his background working in development infrastructure for companies such as Airbnb in California, how he moved into the fintech space, and then how he jumped to founding a bank in the UK. David provides incredible insight into what it takes to start a bank and the process Griffin had to go through to get a license. He does an incredible job of demystifying the Griffin proposition and how they believe it is fit for purpose to compete in the UK market place. In the next podcast, we will hear from one of Griffin's customers, so tune in for that.

In this episode, our guest is Naif AbuSaida, the CEO and founder of Hakbah, a Saudi Arabian fintech focused on group savings. Naif talks us through his fascinating background, from being a media personality to working in utilities before moving into banking. Naif tells us about how it was whilst undergoing chemotherapy for stage 3 colon cancer that he re-assessed his life and decided he wanted to have an impact on society, which led him to found Hakbah. He talks us through the Hakbah proposition before changing gears and telling us about the Saudi approach to Fintech and how the regulator is helping to drive innovation.

Dave and Dharm chat with Andy Ellis, CEO of NatWest Boxed, and Noah Sharp, CEO of Vodeno, about Banking As A Service. Boxed is a new BaaS provider from the banking heavyweight NatWest and European BaaS provider Vodeno. Rather than develop its core banking BaaS solution, NatWest partnered with Vodeno. In this episode, we learn why NatWest partnered rather than built or used its own platform. Andy and Noah help demystify what is holding BaaS back from broader adoption and what it takes to create a successful BaaS venture. It's clear the significant advantage Boxed has is its existing corporate banking clients, which include almost all the FTSE 250 companies. From this show, you will also get advice on being a successful BaaS provider and launching a successful solution that uses BaaS.

Herve Manceron is the founder and CEO of Skaleet, a French SaaS-based core banking provider. Herve started out in Telecoms, which many recognise as a vertical that is similar to banking. Herve clearly explains the similarities and what banking can still learn from an industry that has already gone through a technology transformation leveraging cloud technology. During his time in Telecoms, he was involved in payment solutions in Africa which naturally led to working on a project for a bank there. Herve shares his wealth of knowledge with; it is not often that you meet someone with such a natural progression to Banking-as-a-Service and developing scalable, flexible core banking solutions in the cloud.

Chris Tremont is Chief Digital Officer of Grasshopper Bank and Chris Dean is CEO of Treasury Prime, the embedded banking platform that Grasshopper uses.