Podcasts about Tesco Bank

In this episode Lucy is joined by Matt Brady, Head of People of Tesco Bank talks through his refreshing HR philosophy, which is grounded in insight, commercial savviness, pragmatism, and innovation. Matt shares candid stories from his career at HSBC, Sky and Tesco Bank and shows how a mix of data, empathy, and experimentation can drive meaningful change in the employee experience. Matt's take on HR is shaped by his background in economics, where he first learned about human behaviour, motivation, and how to make the most of limited resources—ideas that still guide his work today. In this episode, he and Lucy chat about the value of looking beyond the usual HR playbook, drawing inspiration from areas like marketing, behavioural science, and design thinking to bring in fresh, creative approaches. Matt also talks about the power of using data to tell a story—not just reporting numbers, but connecting the dots between what employees are saying and how the business is performing. And when it comes to being commercially savvy, he makes the case that it's not about sounding like a finance expert. Instead, it's about really understanding what matters to leaders and showing how HR can help solve the problems they're facing. This episode is a must-listen for HR professionals who want to shake off rigid processes and bring relevance, flexibility, and a human touch back into HR. Whether you're early in your HR career or leading a people function, Matt's blend of humility, rigour, and creativity offers practical inspiration for transforming how we do HR. Chapters (00:03) Innovative Approaches in Human Resources (08:44) Connecting Data to Storytelling for Impact (16:49) Developing Authenticity, Collaboration, and Pragmatism (24:05) Innovation and Pragmatism in HR Contact Matt: https://www.linkedin.com/in/bradymatt/ Disruptive HR Website: www.disruptivehr.com Join the Disruptive HR Club https://disruptivehr.com/welcome-to-the-future-of-hr/ Email: hello@disruptivehr.com

Today's conversation is with Sasha Yanshin, a data analyst turned content creator whose brutally honest commentary on the UK economy has earned him a loyal audience across YouTube and social media.Sasha studied Maths at Oxford before going on to work with major organisations like Phones4U, Barclays, Capital One, MBNA, HSBC, Mastercard, RBS, and Tesco Bank. He's now best known for his YouTube channels Sasha Yanshin and Sasha Takes on the UK, where he cuts through political spin and media narratives to explain what's really going on with the UK economy.Expect to learn:Why “unexpected” is the most misleading word in economic headlinesThe collapsing UK high street — barbers, vape shops, and money laundering concernsThe real impact of business rates and National Insurance hikes on small businessesLabour's rumoured wealth tax — will it actually generate revenue or destroy it?The hidden truth about National Insurance and how it misleads workersHow the minimum wage has risen 60% in 5 years, and why that isn't as helpful as it seemsUK's unfunded pension liabilities at 200% of GDP — is this sustainable?Wages are up — but why that might not be a good thingThe brain drain — why global innovators are fleeing the UKWhy US culture encourages entrepreneurship more than the UK - and how we fix thatSasha's take on AI's potential economic impact, and what needs to change for the UK to progressThis is a hard-hitting, eye-opening chat about how policy decisions and short-term thinking are affecting your money, your future, and your country.Whether you're a business owner, voter, or just someone trying to make sense of what's happening in the UK, this episode is a must-listen.Today's episode is optimised by Puresport.You can save 10% using code CAMBRO10 – https://bit.ly/3RmVT0V Connect with Sasha:YouTube: https://www.youtube.com/c/SashaYanshinSasha Takes on the UK: https://www.youtube.com/@sashatakesonukTwitter/X: https://x.com/sashayanshinConnect with Col:Instagram: https://www.instagram.com/col.cambro/Email List: https://mailchi.mp/548e38ba5942/colincambroPatreon: https://www.patreon.com/ColCampbell

Aujourd'hui, on parle de la célèbre chaîne de grande distribution britannique Marks & Spencer, qui vient de révéler les conséquences colossales d'une cyberattaque en cours.Son impact financier est estimé à plus de 355 millions d'euros, et cela bien sûr pèse très très lourd sur son résultat opérationnel pour l'exercice en cours.Une attaque massive aux conséquences durablesD'abord, il s'agit d'une attaque massive aux conséquences durables.Depuis mi-avril, Marks & Spencer subit une attaque informatique majeure, probablement un rançongiciel. Et les conséquences sont terribles. Les ventes en ligne sont suspendues, les paiements sans contact sont bloqués, et les problèmes de réapprovisionnement vident les rayons alimentaires des magasins.Et la reprise de la vie normale de l'entreprise est espérée pour au minimum juillet prochain. D'où évidemment la perte abyssale de chiffre d'affaires attendue par l'entreprise, pas moins de 355 millions d'euros.Alors qui en veut à ce point à Marks & Spencer ?Les enquêteurs soupçonnent un groupe de cybercriminel appelé Scattered Spider. Ce groupe est connu pour ses attaques sophistiquées et sa communication très coordonnée en ligne. Mais pour l'instant, rien n'est confirmé.L'unité nationale de lutte contre la cybercriminalité britannique évoque plusieurs autres pistes. Cependant, l'heure est surtout au sauvetage d'une entreprise désormais très proche du naufrage.« Nous nous concentrons désormais sur la reprise, visant à restaurer nos systèmes, nos opérations et notre offre client au cours du premier semestre », mentionne l'entreprise par communiqué.Des impacts financiers et réputationnels inédits et très conséquentsSurtout, les impacts financiers et réputationnels sont inédits et très conséquents.D'une part, l'entreprise reconnaît que des données personnelles de clients ont été dérobées. Elle assure toutefois que les mots de passe et les infos de paiement n'ont pas fuité.Reste que la réputation de la société auprès des clients et des fournisseurs pâtit de cette situation.Mais en plus des coûts directs, Marks & Spencer pourrait faire face à une amende du régulateur de la protection des données. Des grandes entreprises britanniques, comme British Airways ou Tesco Bank, ont déjà été sanctionnées ainsi par le passé.Heureusement, l'enseigne est assurée à hauteur de 120 millions d'euros, et sa division alimentaire, elle, reste très performante.Le ZD Tech est sur toutes les plateformes de podcast ! Abonnez-vous !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discusses her role, managing technology across multiple markets, and leading an innovation engineering team focused on future-state technology. She highlights the use of AI and data analytics to enhance customer experiences and operational efficiency and considers the potential impact of quantum computing on Sky's industry. Prasanna also explores the opportunities and challenges of generative AI, particularly in creating personalized sports highlights and addressing IP concerns. Additionally, she emphasizes the importance of hyper-personalization in customer engagement and shares insights into Sky's strategies for monetizing technological developments. Prasanna also reflects on her global career journey and experiences serving on the board of Tesco Bank, drawing lessons from her extensive background in financial services.

883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discusses her role, managing technology across multiple markets, and leading an innovation engineering team focused on future-state technology. She highlights the use of AI and data analytics to enhance customer experiences and operational efficiency and considers the potential impact of quantum computing on Sky's industry. Prasanna also explores the opportunities and challenges of generative AI, particularly in creating personalized sports highlights and addressing IP concerns. Additionally, she emphasizes the importance of hyper-personalization in customer engagement and shares insights into Sky's strategies for monetizing technological developments. Prasanna also reflects on her global career journey and experiences serving on the board of Tesco Bank, drawing lessons from her extensive background in financial services.

Coté interviews Jana Werner, Enterprise Transformation Lead EMEA, from Amazon Web Services (AWS). How can you start small changes to make big changes? That's the premise of Jana Werner's organization transformation card game. Sure, it's not really a "game," but each question is meant to help nudge management and executives a little closer to changing how they operate. Many of the ideas come from Amazon thinking, but many of the are also just the type of common sense that's too often uncommonly practiced. Coté interviews her about some of the cards, but, more importantly, the thinking, management philosophy, the life-style behind the cards. Show Links Coté mentioned a case study Jana did with Barry O'Reilly about Tesco Bank, here it is (https://drive.google.com/file/d/1VejBzjF2R7JV1TEvvbTtIN2cTynwxY9q/view). Appoint and empower a single threaded leader (https://www.linkedin.com/posts/janawerner1_in-phil-le-brun-my-post-last-week-we-shared-activity-7019653493850284033-6Iqv) Two way door decisions (https://www.linkedin.com/posts/phillebrun_aws-activity-7017155613646336001-gyUf/) Dogs not barking (https://www.linkedin.com/posts/janawerner1_culture-leadership-change-activity-7024735757156155392-iNkm). Weasel words (https://www.linkedin.com/posts/janawerner1_talked-about-dogs-not-barking-last-week-activity-7029732454575828993-14iE). If you'd like to hear more from Jana, Coté also interviewed her back in 2020 about her work at Tesco Bank (https://www.softwaredefinedtalk.com/250). Contact Jana Werner LinkedIn: Jana Werner (https://www.linkedin.com/in/janawerner1/). SDT News & Hype Join us in Slack (http://www.softwaredefinedtalk.com/slack). Get a SDT Sticker! Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you free laptop stickers! Follow us: Twitch (https://www.twitch.tv/sdtpodcast), Twitter (https://twitter.com/softwaredeftalk), Instagram (https://www.instagram.com/softwaredefinedtalk/), Mastodon (https://hachyderm.io/@softwaredefinedtalk),  BlueSky (https://bsky.app/profile/softwaredefinedtalk.com), LinkedIn (https://www.linkedin.com/company/software-defined-talk/), TikTok (https://www.tiktok.com/@softwaredefinedtalk), Threads (https://www.threads.net/@softwaredefinedtalk) and YouTube (https://www.youtube.com/channel/UCi3OJPV6h9tp-hbsGBLGsDQ/featured).  Use the code SDT to get $20 off Coté's book, Digital WTF (https://leanpub.com/digitalwtf/c/sdt), so $5 total. Become a sponsor of Software Defined Talk (https://www.softwaredefinedtalk.com/ads)! The Cards Here's the text of the all the cards: Mechanism 1. How can you remove 40% of the time required by a process within 45 days? 2. How can you encourage and recognize experimentation with a community of practice? 3. How can you use Amazon's wheel of fortune to focus your operations meetings? 4. How can you dive deep on one recurring problem to create a mechanism? 5. How can you introduce Bar Raisers into hiring interviews to assess cultural fit/bar raising? 6. How can you make visible how much of a product's new functionality is actually used? 7. How can you create your next prototype as a Minimum Loveable Product? 8. How can you pick someone unfamiliar with your product to deep dive into the data and customer experience with? 9. How can you use data to examine a decision that you made 2+ months ago for issues? 10. How can you define your next business outcome as a Press Release? 11. How can you visualise the decision-making for a process and eliminate 20% of the steps? 12. How can you agree [on] the single threaded owner for each decision? 13. How can you pick an organisational report, understand its purpose and eliminate or simplify it? 14. How can you introduce recognition for best simplification of the quarter? 15. How can you accelerate decision making by having more frequent, shorter senior meetings? Culture How can you evidence that your next investment or product decision is what the customer really needs? How can you start leadership meetings with “one thing I learned this week” discussions? How can you create a feedback ritual at the end of each meeting? How can you work towards a safe meeting environment to practice "Disagree and Commit as a Principle? How can you give monthly recognition to the best cultural heck your organization has seen? How can you publicly discuss one of your “failures” and why the learnings were valuable? How can you run a culture hackathon, to identity hacks for a more agile culture? How can you schedule and protect time for retrospectives with learnings published? How can you dive deep when anecdotes and data conflict for a decision? How can you for every decisions ask what would need to be true to make the decisions faster? How can you replace weasel, words with data and customer anecdotes in business cases and reports? How can you identify a Day 2 behaviour to turn into a Day 1 behaviour with your team? How can you interview new hires within 2 months on good and bad culture observations? How can you start your next meeting with a document read? Organisation How can you identify one emerging skill your organisation will need and create a learning path for it? How can you measure, reduce, and share learnings on the Bureaucratic Mass Index of a single team? How can you identity two-way door decisions und relinquish these to your teams? How can you stop using silos (“IT”) and instead use names (“Andy”)? How can you reduce “Keeping the Lights On” time and cost for one team? [REPEAT?] How can you start your next meeting with a quiet document read? How can you give your teams carte blanche for fast escalations? How can you identify one gate-keeper process that can be replaced with a guardrail or an automation? How can you change a KPI from an absolute achievement to one that shows continual improvement? Leadership How can you use the Ladder of Inference to seek disconfirming data for key decisions. How can you identity “dogs not barking” in your leadership meetings and address these? How can you focus your next 1:1s on understanding employees' super powers? How can you create a shared understanding for phrases like “Digital Transformation” and “Agile” through lunch h-and-learn. How can you define team ambition and pride statements that resonate emotionally and intellectually? How can you create a press release describing where you imagine your organization to be in 3 years? How can you go around the room for feedback with the leader speaking last? How can you ask 10 employees about your organizations' priorities, vision, and their role in these? How can you define what makes you truly compensative using Wardley Maps or similar? How can you agree to what would help prioritize speed for your next two-way door decisions? How can you appoint and empower a single threaded leader for key initiatives? SDT News & Hype Join us in Slack. Get a SDT Sticker! Send your postal address to stickers@softwaredefinedtalk.com and we will send you free laptop stickers! Follow us: Twitch, Twitter, Instagram, Mastodon, BlueSky, LinkedIn, TikTok, Threads and YouTube. Use the code SDT to get $20 off Coté's book, Digital WTF, so $5 total. Become a sponsor of Software Defined Talk! Special Guest: Jana Werner.

Recently, Barclays shed light on their financial standing in an earnings call that captured significant attention from investors and market analysts. Barclays' CEO, Coimbatore Sundararajan Venkatakrishnan (Venkat), provided insights into the bank's current performance and prospective forecasts. Venkat clarified, "it's worth reiterating what I said before is that this is not -- what I'm talking about is not a V-shaped recovery. It's a longer path to success in a number of areas. Certainly, for this quarter, the areas where we need to do better in terms of capturing the opportunity set is FICC and European rates. And you should expect to see improvement, not in months but certainly not quarters." This statement set the stage for a nuanced discussion about the bank's strategies and areas earmarked for improvement, as highlighted on the earnings call.The conversation also veered towards the U.S. Consumer Bank due to concerns raised about a significant year-on-year decline in fee revenues. During the earnings call, Anna Cross expanded on the impact of less aggressive collections actions and new legislation affecting late fee incomes, pointing to the challenges faced by the bank's U.S. operations.In the volatile world of global finance, Barclays has showcased resilience, navigating through uncertainty with prudent decision-making. As noted in the recent earnings call, the financial report underscores their commitment to operational excellence and strategic development across all divisions. The bank recorded a noteworthy return on tangible equity (RoTE) of 12.3% during Q1 2024, reflecting a robust business performance, as stated by Barclays.Barclays' effort to fortify both operational and financial performance has been exemplified by its investment bank, which secured a RoTE of 12% in the quarter. Accolades go to securitized products and equity derivatives for contributing to this success. The acquisition of Tesco Bank marks a long-term strategy to nurture unsecured lending growth in the UK, as acknowledged by Barclays during the earnings call.Progressive strategies to streamline operations include the divestment of non-strategic business units. Discussion during the earnings call brought attention to the planned disposal of Barclays' Italian mortgage portfolio and potential divestment from their German consumer business.As reflected in their strategy, Barclays aims to recalibrate risk-weighted assets, planning to invest an additional £30 billion into high-return UK businesses. This strategic move targets key divisions such as Barclays UK, the UK Corporate Bank, and Private Banking and Wealth Management.Barclays also aims to elevate returns within the US Consumer Bank to match group-wide targets, as highlighted in their earnings call. The recent strategic disposal of credit card receivables to Blackstone is a key part of this strategy to optimize capital management.In conclusion, Barclays' standing in the financial landscape is the result of methodical planning, strategic action, and a focus on financial and operational excellence, as outlined in their earnings call. Barclays' forward-looking strategies signal a realistic approach to sustained growth and success based on these ongoing improvements. As the bank navigates the complexities of global markets, it remains a reference point for robust performance and strategic innovation. It's vital to remember however, that all financial forecasts are subject to uncertainties and potential fluctuations in global markets. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.theprompt.email

In this episode, we explore the role of Artificial Intelligence (AI) in streamlining compliance within the financial sector, showcasing the Financial Regulation Innovation Lab. We discuss the future of financial compliance, enriched by AI's capability to automate and innovate. This episode is for anyone interested in the intersection of technology, finance, and regulation, offering insights into the collaborative efforts shaping a more compliant and efficient financial landscape. Guests:  Antony Brookes - Head of UK Investment Compliance, abrdn Mark Cummins - Professor of Financial Technology at University of Strathclyde Joanne Seagrave - Head of Regulatory Affairs at Tesco Bank

Join us in today's episode as we welcome Therese Procter, Chief People Officer at Orgshaker, Global Advisor at Wagestream, and Chair & Co-founder of MeVie. With her extensive background, including her role as former CPO of Tesco Bank, Therese brings invaluable insights into the workplace implications of breast cancer, sharing her personal journey and the critical lessons learned.

Email Us: TheDayAfter@THENEWBLXCK.com WhatsAPP: 07564841073 Join us in our twitter community - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://shorturl.at/jkrNQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Day After, (00:00) Intro: A Stroll Down R&B Lane (27:05) Headlines: Biden defends his memory in surprise speech after special counsel report, Putin tells Tucker Carlson deal can be reached to free jailed US reporter Evan Gershkovich, Piers Morgan to move TalkTV show Uncensored to YouTube (44:22) What You Saying? Whose baby is it really? Mine, yours or ours??

Robbie Hearn founded Standing on Giants with Vincent Boon after the two met on the startup team at giffgaff. A disruptor in the UK telco market, giffgaff was founded in 2009 on the 'little bit radical' idea to have no call centres, no stores, just an online community. What followed was beyond Robbie and Vincent's wildest dreams. This community of customers would answer each other's support questions, refer new customers, solve technical issues and even generate marketing material. Inspired, they founded Standing on Giants to bring this innovative community-first model to other businesses. Standing on Giants now works with household names like Airbnb, O2, Lenovo, Heineken and Tesco Bank to build thriving online communities of customers, employees, and stakeholders. In this conversation Robbie discusses: A radical move in his childhood that built resilience His ambition to become more radical as he gets older (like Willie Nelson) How President Obama's election campaign inspired giffgaff The power of 'Customer Respect' How the giffgaff community saved the company by manufacturing and distributing 150,000 micro-sims What inspired him to co-found his own company His proudest moment as a company founder The B Corp movement and making Standing on Giants a 'different kind of business' Growing a company without taking external investment How he would shake up politics 'Leap and the net will appear': a mantra for turning your idea into a reality Robbie on linkedin: https://www.linkedin.com/in/robbie-hearn-0539313/ Rob on linkedin: https://www.linkedin.com/in/rob-warren/ Standing on Giants on Linkedin: https://www.linkedin.com/company/standing-on-giants/ Want to appear? Email podcast@standingongiants.com

Episode 8 of our Ten for Ten podcast mini series. In this episode, Fiona Hathorn, CEO and Founder of Women on Boards UK meets with member, Jacqui Ferguson. Jacqui is an experienced non-executive director in multiple industries and a former divisional CEO from the technology industry. Jacqui's current roles include the positions of Chair of Remco and NED at Wood plc, Senior Independent Director at Tesco Bank and Chair of Remco and NED at Croda Plc. Jacqui is also Deputy Chair of Engineering UK, a not for profit focused on inspiring young people from all kinds of backgrounds into engineering and technology careers. In 2018 she won the Sunday Times NED to watch award in honour of Dame Helen Alexander.

Find out more about this event on our website: https://bit.ly/3M8xWXM Scotland has a 350-year history as a leading financial centre; second only to London in the UK, sustaining around 150,000 jobs, and contributing 9.4% of the Scottish economy by Gross Value Added (GVA). Throughout its long history, it has innovated and reinvented itself continuously. Edinburgh is well known for its expertise in asset management, pensions and banking and Glasgow is creating its own distinctive success story, with global banking firms such as Barclays, JP Morgan and Morgan Stanley choosing to invest there. The Scottish fintech cluster spans the central belt of Scotland and is recognised internationally, with FinTech Scotland recently being awarded a new silver level of Cluster Excellence accreditation, the highest level achieved by a fintech body in UK and Europe. In this webinar, Sandy Begbie CBE, Chief Executive of Scottish Financial Enterprise, the membership body for the financial sector in Scotland, will cover Scotland's existing strengths as an international financial centre, and how it is successfully positioning itself for future success and inward investment through its sector strategy and collaboration across the sector and with key partners in Universities, colleges, other industry sectors and government. Speaker: Sandy Begbie CBE, was appointed Chief Executive of Scottish Financial Enterprise in October 2020. Prior to joining SFE, Sandy led the development of the Scottish Government's Young Person's Guarantee following an 18-month contract at Tesco Bank as the Chief Transformation Officer. Sandy was responsible for the Global People, Organisation and Culture Integration following the successful merger of Standard Life and Aberdeen Asset Management. Before the merger Sandy was the Chief People Officer and Lead Executive for China and Hong Kong for Standard Life for eight years. During this time, he led the Standard Life HR team to be recognised as one of the top performing functions in the UK and also led the turn-around of Standard Life's Chinese Joint Venture. Sandy was appointed Senior Advisor to the Standard Life Asia Board in July 2020, having been Chair of the Hong Kong-based Board since 2014. Before joining Standard Life plc in May 2010, Sandy held similar Transformation and Group HR Director positions within Aegon, Scottish Power and the Royal Bank of Scotland. Sandy holds several non-executive positions including Chair of Career Ready, Non-Executive Director of Place 2 Be and Chair of the Centre for Moving Images. Sandy was awarded a CBE in the Queen's Birthday Honours List in August 2018 for services to business and social inclusion.

A relatively new architectural style for building web-based applications, micro-frontends are an extension of the popular microservices pattern where the vertical slice of functionality that a microservice provides is extended all the way to the front-end. With micro-frontends, you can more easily scale your development teams by composing applications from loosely coupled frontend components. In this month's episode, Colin is joined by Dean Kerr (Lead Developer, Scott Logic) and Sam Hogarth (Senior Software Engineer, Tesco Bank) to compare thoughts and experiences gained from many years of front-end development. Links from the podcast: Micro Frontends - Spotify Approach Iframes - Mostafa Biomee Microservice Websites - Gustaf Nilsson Kotte Webpack Module Federation Sites vs. Apps defined: the Documents-to-Applications Continuum - Aral Balkan You probably don't need a micro-frontend - Colin Eberhardt, Dean Kerr, Sam Hograth, Robat Williams, Chris Price, Chris Kurzeja

In this episode, Sharry Cramond, Marketing Director at M&S Food and author of “Win Your Lottery”, shares insights into her journey in the world of retail, and how she has managed to become so successful. Sharry's has a passion for the marketing space and understands the importance of "doing what is right" and having a diversity of thought within a team. Sharry has had an incredible career in household brand like Tesco and M&S Food, growing their brands. In her 12 years at Tesco she held various commercial and marketing roles, including being part of the team that created Tesco Bank and then Tesco Mobile. She is also an author of the global best seller "Win Your Lottery", which covers her ten simple steps to be as happy and as rich as you want to be. Sponsored by School of Marketing. A digital and data-led, marketing apprenticeships and training provider.

On this episode of Build Better Brands, Danielle Clarke is joined by Mark Shayler, the owner of Ape, a sustainable innovation studio that works with companies of all sizes to reduce the environmental impact of their products, packaging, processes and business models. Mark is also a renowned public speaker and has published two books, one on presenting (Do Present) and one on disruptive thinking (Do Disrupt). KEY TAKEAWAYSWhen you can change someone's mind about sustainability, you can normally change their mind about other things. I'm usually invited into businesses as “the sustainability guy” in a bigger innovation process. I'd sit and watch the whole process and thought “I can do this' ', I'm getting paid ‘x' and they're being paid ‘10x', so I began working in innovation too.As individuals we move through life like a sponge, soaking up the things that happen to us, more importantly everything that happens to other people, and they become debilitating, like a fear of flying or that your voice has nothing to say – even if it was originally told to you from a point of care. When we look at brand and the way a business functions – purpose – if we have really tight or constrained beliefs about what we can and can't do, it's like a plant in to small a pot and our roots can't spread, then our crown can't grow higher and wider, meaning it doesn't photosynthesise properly so the roots aren't fed. You become small on purpose, for all the right reasons, but you're not supposed to be small, you're supposed to be you-sized.Organisations usually start off brave, hungry and foolish and they make amazing mistakes and do great work, then they have too much to lose and they get worried about the way they're seen by the world and about stepping outside of their land so their lane gets narrower. Before you know it a business can have the same constraining beliefs and reticence to play and think big as individuals do.When I work with companies on their purpose and “why”, I like to keep the “why” as hippy-ish and broad as I can. If your “why” is broad – like Apples: to challenge the status quo – you could make a car instead of a laptop, or food, or a service. If a company works out its purpose on its beliefs other than its functions (which are “how” and “what”), then you'll never stray from it. BEST MOMENTS‘We can build bad brand better or we can build better brands, that's an important differentiation that sometimes we forget when we're talking about branding.'‘It's not good enough to be the best of the best, you need to be the only one doing what you do.'‘In your first 11 years you're pretty free, then you or your parents and teachers point out your eccentricities and we take our rough edges off. The thing that made you weird as a kid is what makes you unique today.'‘I use music in my presentations to explain what you're listening to now is normally a reaction to what came before. It can be a build, but it's usually a revolution. As a band changes its first group of fans doesn't want them to, but the band has to, otherwise they're remaking album one.' ABOUT THE GUESTMark Shayler helps big companies think small and small companies think big. Making stuff better and making better stuff. He is an innovation and environmental advisor who works with clients including Nike, Samsung, John Lewis, Tesco, RS Components, Coca Cola, Fenwick, Kier, Tesco Bank, Amazon and some of the greatest small companies in the world. Mark is the author of "Do Disrupt: Change the status quo or become it". He also builds start-ups inside bigger organisations and is a public speaker and compere, business coach, strategy advisor, brand provocateur, teacher and STEM advisor.Websites: http://thisisape.co.uk/ and https://www.reasonstobecheerful.co.uk/ Podcast: Making Things Better and Making Better ThingsInstagram: @markshaylerBooks: Do Present: How to Give a Talk and Be Heard and Do Disrupt: Change the Status Quo or Become it ABOUT THE HOSTDanielle Clarke is a Brand and Marketing Consultant, University Lecturer and Business Owner.Since 2006 Danielle has provided brand design and marketing support for clients including Škoda, Gtech, UK Biocentre, UK Mail and GIRLvsCANCER Danielle is committed to helping brands that want to have a positive impact on people's lives. She spends her time consulting and working with business owners to help them attract and retain their best customers.Insta - @danielleclarkecreative | [https://www.instagram.com/danielleclarkecreative/]LinkedIn - [https://www.linkedin.com/in/danielle-clarke-creative/]Twitter - @D4nielleCl4rke | [https://twitter.com/D4nielleCl4rke](https://twitter.com/D4nielleCl4rke)Email - [hello@danielleclarkecreative.com](http://www.danielleclarkecreative.com/)Website: www.danielleclarkecreative.comThis show was brought to you by Progressive Media Hosted on Acast. See acast.com/privacy for more information.

Distance, forced switch to online are only some of the ways customer experience changed because of the COVID-19 pandemic. Meaghan Johnson discussed that with two financial sector experts.- Natasha Kyprianides, fintech expert that supported both incumbent and challenge banks, explained that customer experience is a key to stand out and differentiate in competitive markets, especially thanks to fintech and challenger banks that raised customers' expectations in digital customer experience.- Catherine Richards, Head of Customer Design at Tesco Bank, exposed her experience, which is wider than the one in a typical bank because of the Tesco ecosystem that requires an integration effort but creates opportunities to integrate financial services in Tesco customers' experience. Get in contact with the guests:- Natasha Kyprianides linkedin.com/in/natashakyprianides/- Catherine Richards linkedin.com/in/catherine-richards- Meaghan Johnson (host) linkedin.com/in/meaghan-johnson

Key learning points:1.The impact of dyslexia on someone's life2.The value of neurodiversity in your organisation3.The benefits of making websites accessible for everyoneToday on the podcast we're delighted to be joined by Ross Linnett, CEO at Recite Me, a company creating inclusive online experiences through its web accessibility plugin software. We're hear Ross' story, including the impact that his late dyslexia diagnosis had on his journey, and discuss how companies in financial services and beyond can deliver a more inclusive digital customer experience.We first chat about how Ross' undiagnosed dyslexia impacted his school life. Ross was very confident but hated reading aloud to his classmates and wasn't performing in exams. Ross asked his teachers if he was dyslexic and was dismissed. He thought ‘I must just be a bit thick!' Ross then tells us how he made his life choices around dyslexia, picking electrical engineering, despite not having a passion for it. He eventually got tested after a friend noticed he was showing signs of dyslexia.Ross explains that we are all on a neurodiverse scale, with Autism and Asperger's on one side, dyslexia on the other and non-dyslexic people in between. He reminds us that the world is mostly built for neurotypical people, but having a dyslexic brain can be a superpower in itself. Whilst neurotypical brains can only process one or two streams of information at the same time, dyslexic people can handle four or five. Ross reminds us that dyslexia is about the brain performing differently, despite being labelled as a disability. He tells us that The World Health Organisation thinks that 10-15% of the western population is dyslexic, but it could be as high as 25%!Ross then tells us about how he became President of his Student Union where his abilities could shine.: ‘I got into running a £3 million business when I was 22'. He even pitched into the white paper for the Disability Discrimination Act. Before this, it was up to disabled people, not employers, to make necessary adjustments. We then asked Ross about how his experiences led to founding Recite Me. After his diagnosis, accessibility software was a game-changer. Being able to have text read out aloud and change background page colour would allow him to stay switched on and work faster for longer. To make websites more accessible, Ross started Recite Me. Tools like text-to-speech, magnification, dyslexia-friendly fonts help his clients (including Boots and Tesco Bank) make their sites more readable for all. Ross tells us that these systems don't just benefit dyslexics – everyone has their own combination of background colour, font and text colour that can make the work up to 20-25% faster. That's why Ross believes that digital accessibility tools should be as common as a wheelchair ramp.We then talk about the need for accessibility in financial services. Ross reminds us that we must read lots of legalese on websites. He questions how well companies could enforce a contract if someone couldn't properly absorb that information. Walls of text like policy documents can easily make him bored – so he often leaves buying his insurance right to the last minute.Ross warns us that the biggest impact on a dyslexic's life can be the resistance of systems. Where something, like education, hasn't worked for someone, they either design a system for themselves or reject it. He tells us that a study of a prison's population revealed that 85% of the inmates were dyslexic. He urges people to get tested if they believe they are dyslexic.Finally, we ask what non-dyslexic people can do to help, as community members and employers. Ross hopes that neurodiverse conditions are seen less as disabilities but more for their advantages in teams, such as their analytical and memory skills. He wants this to be as universal as having gender diversity in modern organisations.

Our expert hosts, David Brear and Gwera Kiwana, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Layla Qassim, Head of Strategy and Shareholder Relations at Solarisbank Alex Frean, Head of Corporate Affairs at Starling Bank We cover the following stories from the fintech and financial services space: Solarisbank raises $224M and acquires its competitor 4:19 Starling Bank makes their first acquisition as they buy Fleet Mortgages for $50m, while flying high in account switching race 9:40 Visa to acquire CurrencyCloud 23:10 Lloyds and Mastercard aim to take A2A payments mainstream 27:51 Gojek integrates with Jago for digital banking push 40:20 Tesco Bank to close all its current accounts 41:30 Goldman Sachs boosts transaction banking biz with Fiserv tie-up 43:10 Chicago Bulls team up with Shopify to launch an NFT series 44:30 This episode is sponsored by Temenos. Temenos is the world's leader in banking software, helping over 3,000 banks serve over 1.2 billion people. Our purpose is to make banking better. Together with our community, we make banks more successful, individuals better banked, and society better served. With our software banks can create more human digital experiences, hyper-efficient business models, and transform their back-office. Our clients are the highest performing banks with cost-income ratios which are twice better than the industry average. Learn more at Temenos.com. (https://go.temenos.com/11fs) This episode is sponsored by Blueshift. Customers expect more from their digital experience and their personal finance is no exception. Blueshift empowers fintech and financial institutions to create secure customer profiles and intentional, relevant experiences for customers. Whether in app, on site, in branch, or anywhere else, Blueshift's SmartHub CDP helps brands like Lending Tree and ClearScore turn data into personalized experiences that increase retention, satisfaction, and revenue. Learn more about the Blueshift at blueshift.com (blueshift.com/11fs). Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Alexandra Frean and Layla Qassim.

This business analysis is produced over a recent press from "retail gazette”. It is also published in TRL EDGE Forum today at www.t-renaissance.com.

I am delighted to welcome to our podcast Jacqui Ferguson, Non Exec Director of Croda, Wood Group, Tesco Bank and Deputy Chair of Engineering UK. Most recently Jacqui was CEO of Hewlett Packard Enterprise Services UK, Ireland, Middle East, Mediterranean and Africa. Jacqui has extensive global experience and her prior role was based in Silicon Valley working directly for Meg Whitman, Chairman and CEO Hewlett Packard as her Chief of Staff for 3 years. Jacqui was awarded the Dame Helen Alexander "NED to Watch" award in 2018. She is passionate about diversity and a strong advocate of encouraging girls into STEM.

Catherine Richards said one way Tesco Bank builds a CX culture is through positive disruption. “And what I mean by that is, as leaders, you need to know when to make a call to positively disrupt how you're working,” said Richards, who is head of design at Tesco Bank.  An example was introducing Customer Wednesdays, a day dedicated in the week to spending time with the bank's customers. They started that four years ago, bringing in customers to get feedback early in the design process. That's continued during the pandemic, just that now they get that feedback remotely.  “When you tell a story about a customer that you've seen, or you've spent time with, there's just something about that, that people remember. They remember the customer stories,” Richards said.     In her conversation with Janelle Estes, Chief Insights Officer at UserTesting, Richards goes on to discuss: What is the role of leadership in driving customer-centric design and experiences What metrics or KPIs does her team directly or indirectly influence How has the financial services/bank customer experience evolved over the course of your career?

Catherine Richards said one way Tesco Bank builds a CX culture is through positive disruption.“And what I mean by that is, as leaders, you need to know when to make a call to positively disrupt how you're working,” said Richards, who is head of design at Tesco Bank. An example was introducing Customer Wednesdays, a day dedicated in the week to spending time with the bank's customers. They started that four years ago, bringing in customers to get feedback early in the design process. That's continued during the pandemic, just that now they get that feedback remotely. “When you tell a story about a customer that you've seen, or you've spent time with, there's just something about that, that people remember. They remember the customer stories,” Richards said.    In her conversation with Janelle Estes, Chief Insights Officer at UserTesting, Richards goes on to discuss:What is the role of leadership in driving customer-centric design and experiencesWhat metrics or KPIs does her team directly or indirectly influenceHow has the financial services/bank customer experience evolved over the course of your career?

Produced in partnership with the Women in Marketing Awards, celebrating its 10th anniversary, Russell Goldsmith was joined online by two of the winners, plus one of the highly commended finalists to talk about their work and what it means to be a female leader in marketing today. Our guests were Elizabeth Del Valle, Global Head of Marketing for Gaming, YouTube, Agnisha Ghosh, Integrated Marketing Lead for Asia, 3M and Shona Smith, Head of Marketing, Planning and Performance for Tesco Bank. Women in Marketing is a global community created to educate, inspire, connect and recognise women in the marketing and associated professions, through the cycle of their lives.

The Institute for Government is delighted to welcome Sir John Kingman to share his thoughts on the need for reform in the Civil Service and how to do it. He is in conversation with Bronwen Maddox, Director of the Institute for Government.Sir John Kingman has been the Chairman of UKRI (UK Research and Innovation) since 2016. He is a former Second Permanent Secretary at HM Treasury. He is also Chairman of Legal & General and Tesco Bank.#IfGcivilservice See acast.com/privacy for privacy and opt-out information.

The Institute for Government was delighted to welcome Sir John Kingman to share his thoughts on the need for reform in the civil service and how to do it. He was in conversation with Bronwen Maddox, Director of the Institute for Government. Sir John Kingman has been the Chairman of UKRI (UK Research and Innovation) since 2016. He is a former Second Permanent Secretary at HM Treasury. He is also Chairman of Legal & General and Tesco Bank.

In today's episode of the mi-brand HQ podcast, I am speaking to Jacqui Ferguson Jacqui is an experienced CEO from the technology industry; the former CEO of Hewlett Packard Enterprise Services EMEA Region, a $3bn P&L serving large corporate and mid-sized companies with transformational digital, technology and business process solutions. She has extensive global experience including working in Silicon Valley, California for 3 years as Chief of Staff to Meg Whitman, former Chairman and CEO at Hewlett Packard. She is now a Non-Executive Director at Wood PLC, Tesco Bank and Croda PLC. In 2018 she won the Sunday Times NED to watch award in honour of Dame Helen Alexander. In addition Jacqui is – · A Trustee of Engineering UK, a NFP organisation focused on inspiring young people into Engineering and Technology careers · A member of the Scottish First Ministers Advisory Board for Women and Girls aimed at improving Gender Equality · A business advisor to Engie UK · A Fellow of the Institute of Engineering and Technology · An inaugural mentor in the Scottish Women's Mentoring scheme. She chaired the public services strategy board for the CBI and was a board member of the Tech Partnership, the industry body aimed at improving UK technology skills. Today, Jacqui will be sharing with us -- Her experience of embarking on a career in a male dominated environment Her vision for her career journey and how that evolved The Importance of mentors and sponsors, and building a strong network Her passion for Gender equality in the workplace, and the challenges we face with encouraging more women into STEM roles You can connect with Jacqui on LinkedIn at - https://www.linkedin.com/in/jacqui-ferguson/ The Life Leadership Podcast – with Leila Singh, is all things Coaching, Career & Personal Branding! This podcast is for ambitious career professionals, especially aspiring executives, working in the technology industry, wanting to uncover your real potential, create new possibilities and accelerate your career - to BE DO & HAVE more, whilst redefining your success, in work, relationships, health and much more. Life Leadership: Creating a life and career of choice, fulfilment and new possibilities! As well as discussing common coaching topics and challenges that my clients overcome, I will also explore aspects of career advancement and personal branding in the workplace.  And of course, continue to interview high-achieving leaders and execs in the tech space, who have carved out a successful career in their field, overcome challenges, and are openly willing to share their career journey, learnings and insights with you. Please SUBSCRIBE to this podcast, leave a REVIEW and SHARE with those that may benefit from this content. If you would like to learn more about working with me, Direct Message me on LinkedIn or email me at ⁠⁠⁠hello@leilasingh.com⁠⁠⁠ Connect directly with me here - ⁠⁠⁠www.linkedin.com/in/leila-singh/⁠⁠⁠ Register here to receive your copy of The mi-brand Personal Brand Playbook - ⁠⁠⁠www.leilasingh.com/go/playbook⁠⁠⁠ And check out - >>> This article by https://BestPodcasts.co.uk, who curated a list of the Best Career Podcasts of 2023, offering unique and actionable insights to help you achieve your career goals - ⁠⁠⁠⁠⁠https://www.bestpodcasts.co.uk/best-career-podcasts/⁠⁠ with our podcast ‘Life Leadership' featuring in the Top 5! >>> https://blog.Feedspot.com whose editorial team extensively researched and curated a list of the Top 15 Life Leadership Podcasts across all platforms, featuring 'Life Leadership' in the Top 3! With ranking based on factors including - Podcast content quality - Episode consistency - Age of podcast - Engagement & shares of the podcast across social platforms. ⁠⁠15 Best Life Leadership Podcasts You Must Follow in 2023 (feedspot.com)

This week we are talking to Susan Elliott, who is an Employee Engagement Experience and Wellness Specialist. Susan has a wealth of experience and has held positions as Head of Internal Comms and Employee Engagement with Allied Irish Banks, Head of IC as well as People Engagement for Tesco Bank, and is also a qualified CliftonStrengths coach with Gallup. Susan helps organisations’ employees to connect with their business and play a part in achieving the company’s goals. There are copious amounts of content claiming to define employee engagement. But Susan cuts through to the evidence-based theories of what engagement really is.

Fintech appointmentsFormer HSBC Group COO Andy Maguire joins Thought Machine as new chair. The cloud native core banking technology firm hopes Maguire will aggressively pursue its international growth plans over the coming years. In addition to Maguire's appointment, Thought Machine says it will unveil new clients in the coming months.Stephen Reidy will drive strategic growth at GoCardless after taking on the role of VP and general manager UK & Ireland at the fintech. Reidy will also implement GoCardless' go-to-market strategy and cross-functional management of its high performing teams.Regtech ComplyAdvantage has appointed Richard Orme as chief technology officer and Anna Keren as VP of technology. As well as the new hires, the company recently earned recognition from research firm Celent and Chartis as a ‘leading provider of AML risk data and financial risk management solutions'.Partnerships & CollaborationsMoneyGram and Tesco Bank have unveiled an international online money transfer platform. It allows MoneyGram and Tesco customers to set up their transactions online and then pay by cash or card at Tesco stores. The new service also allows customers to easily send money abroad.Everlink Payment Services has asked Financial Software and Systems (FSS) to modernise its card operations to support future growth plans. A FSS API-based solution will replace Everlink's legacy card issuance infrastructure.While Tribe Payments and Currencycloud partner to bring a new banking-as-a-service solution to fintechs and digital banks. As well as delivering ‘complete transparency to foreign exchange costs charged on international card transactions', the collaboration will also give customers access to multi-currency wallets.Flexible cashflow solutions for small businesses are on the way after Payment Systems and Priority Commercial Payments team up with fintech Behalf Inc. The companies say their collaboration will also help businesses adjust to the disruption in cash flow as a result of Covid-19.Next, the SimplyBiz Group and Wealthify say their new partnership will provide low fee digital investment option for advisers. It will also lead to ‘improved efficiency and improved business performances'.Payments company EBANX will offer more e-wallet solutions in Brazil after hooking up with PayPal. Last year in Brazil, digital wallets were the third most used payment method for e-commerce purchases, according to Americas Market Intelligence.Finally, authentication expert Regula has partnered with Liechtenstein Cryptoassets Exchange (LCX).In particular, LCX will be utilising Regula's digital forensic technology to comply with know-your-customer requirements under the Due Diligence Act (DDA) Liechtenstein.Funding, mergers & industry updatesCloud-native clearing bank ClearBank, in partnership with business bank Tide, has been awarded £25million from the RBS Alternative Remedies Package. Tide says it is thankful that the BCR has granted ‘the opportunity to create a genuine alternative to the oligopoly that has dominated the UK SME market for too long'.The Tel-Aviv Stock Exchange hopes to attract high-tech and fintech entities following the launch of a new data system. The API-based TASE Data Hub offers daily data, end-of-day data and historical data, using customised parameters.Syfe, the Singapore-based digital wealth manager, has raised SG$25.2million in a Series A funding round led by fintech-focused investment firm Valar Ventures. With customers across 23 countries, Syfe says it will use the funding to enter new markets as well as develop new products and services.Next, Paya, the integrated payment provider, is to acquire The Payment Group (TPG). In addition to investing in TPG's sales efforts, Paya will integrate TPG's online billing and software applications into its end-to-end payments platform.While Intel Capital says it has chosen to invest in Israeli startup EasySend because of its intelligent and impactful approach to accelerating digital transformation. EasySend has built a no-code platform for insurance companies.Uncapped, the revenue-based finance startup, has set its sights on rapid European expansion after investment. Mouro Capital, the successor fund of fintech-specialist Santander InnoVentures, has led a $26million financing round in Uncapped.LaunchesMaking digital payments available to all South Africans is the aim of the ‘Ozow Revolution‘. As part of this ‘visionary effort' Ozow has also unveiled two new online payments solutions to its platform.Fintech TotallyMoney has unveiled a new app-only feature that uses credit report data to highlight borrowing blindspots. Credit Assistant scans a customer's credit data and presents them with an overview of their borrowing.About The Fintech TimesFintech needs an authoritative voice that gives our industry exposure and integrity.We are building that voice over the years together with the main players in finance, international thought leaders and global Fintech firms, with the support of our 75,000+ unique online readers per month and over 150,000+ copies of the print & digital newspaper circulated around the world.Our mission is clear and simple – to make Fintech understood and celebrated.For more information about The Fintech Times, please visit our website Follow us and join in the conversation.Twitter | Linkedin | YouTube | Facebook | Instagram

Welcome to the latest episode of the Zero Hour podcast and your host today is Karla Reffold. Today, we are joined by Thomas Croall. Thomas is the current Business Continuity and Resilience Manager for SkyScanner. Before this, he did a similar role at Bank of Scotland, Manchester City Council, HSBC, Atos and Tesco Bank. He also served in part of the resilience team that lead the 2012 Olympic and Paralympic Games in London. Key Minutes: 6:05 - Managing natural disasters 
10:00 - Scenarios for stress testing 15:07 - Communicating during crisis 18:10 - The term business continuity 20:50 - How prepared are company’s? 24:55 - Protecting your revenues and ultimately your customers 28:20 - Standing out with customers 31:08 - Changes are coming 40:55 - Ten Quick Fire Questions Key Messages: Create scenarios to match the stresses of the real experience You have to maintain a relationship with your customers and employees during a crisis What are you going to do with your business model to be able to weather the storm? You can find Thomas at: LinkedIn: https://www.linkedin.com/in/tcroall/ Follow us:
 Twitter: @zero_hourpod
 Instagram: @zerohourexperience
 Website: www.beechermadden.com This podcast is sponsored by:
 BeecherMadden - www.beechermadden.com
 Cyber Security Professionals - www.cybersecurity-professionals.com

We’re diving into the world of sustainable finance on this episode of The Treasury Career Corner podcast with the Founder and Managing Director of ESG Treasury (http://www.esgtreasury.com/) , Adrian Sargent. Adrian has had a varied career to date in various senior roles in treasury across financial services from challenger banks to the largest asset manager in the world. He has worked at a number of financial services companies (Morgan Stanley, HBOS, Tesco Bank, BlackRock, Virgin Money) and has extensive experience in building, developing and managing treasury teams. He is a chartered accountant and currently studying for the Association of Corporate Treasurers Advanced Diploma in Treasury Management. Now, the time has come for Adrian to put his skills and knowledge to good use and deliver sustainable solutions for his clients through his treasury advice and consultancy company, ESG Treasury. Whether clients need treasury advice, help to move towards a sustainable economy or they want to take full advantage of sustainable finance – ESG Treasury helps them every step of the way. Through their experience and insight, ESG Treasury can help any treasurer, CFO or CEO and cover any location and sector. They can help Treasury in three ways: Short to medium assignments focused on specific items that take between 5-10 days Medium to long term assignment, covering more areas and working with companies and banks/financial institutions to develop and embed the correct operating model and all that entails Long term partner – regular engagement providing oversight and guidance, acting as part-time Treasurer/Board advisor, more akin to Non-Executive with specialist Treasury experience. Adrian has partnered with Challenge Sustainability, who are market leaders in sustainability advice. Both companies are aligned and can assist with the treasury and funding model as well as the overall strategy of the organisation. On the podcast we discussed… How Adrian got started in treasury A glimpse at Adrian’s previous roles prior to starting his own business, ESG Treasury Why Adrian launched his new business, ESG Treasury The importance of sustainable finance and considering the environment How sustainable finance can help save the environment What treasurers can do to be ‘greener’ in their organisation and their processes The three core principles of achieving sustainable finance If you’d like to get in touch with Adrian, you can connect with him via his LinkedIn profile (https://www.linkedin.com/in/adrianpsargent/ ) . Are you interested in pursuing a career within Treasury? Whether you’ve recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. send us your CV (https://treasuryrecruitment.com/jobs) and let us help you in your next career move! If you’re enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here (http://www.treasurycareercorner.com/itunes/) !

Our expert hosts, Sarah Kocianski and David Brear, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Joe Cross - Global Marketing & PR at TransferWise Rona Ruthen - Customer Operations Director at Monzo Bank Wincie Wong - Head of Rose Review Implementation, at RBS We also hear from Monese CEO Norris Koppel and Nick Harris, UK Partnerships Lead for Square! We cover the following stories from the fintech and financial services space: Digital banks on track to treble customers next year (04:40) Singapore to accept first digital bank applications (11:35) Lenders accuse Google of overstepping mark with ban on payday loan apps (19:25) Lloyds buys Tesco Bank’s mortgage book in £3.8bn deal (30:26) TSB and Square announce payments partnership (36:40) European banking app Monese partners with deposits marketplace Raisin (46:36) Linkedin Top 25 Startups (53:04) Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive in subject matters such as APIs, AI or digital banking. If you enjoyed don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Joe Cross, Nicholas Harris, Norris Koppel, Rona Ruthen, and Wincie Wong.

We often talk about good retirement planning being key to more secure and happier future – but what happens if the figures you were working on were completely wrong – and it's not your maths to blame… Editor Simon Lambert, assistant editor Lee Boyce and host Georgie Frost discuss a string of incorrect state pension forecasts sent out that will result in many facing a poorer retirement than expected. The Government only admits to making occasional errors but a former Pensions Minister reckons the latest cases could just be the tip of the iceberg. Elsewhere, we talk about a new code which will be give better protection against authorised push payment scams, which costs people millions of pounds each year. We update on Tesco Bank and its stops mortgage lending and explores the sale of its loan book. Simon gives an overview of Buffettology – how can you can potentially channel your inner Warren Buffett to become a better investor. Could you be rich from the Premium Bonds and not even know it? And which firms offer the best salaries in Britain? It's all crammed inside this week's podcast.

The mortgage price war claimed a high profile victim this week as Tesco Bank scrapped lending.   A great adventure into the world of banking - billed as a major challenge to the High Street banking giants with mortgages promoted in the aisles – has come to an end.   Tesco Bank will continue with its other products, but why has it ditched mortgages, why have a string of other smaller players shut their doors in recent months, and why did building society behemoth Nationwide issue its own caution on home loans this week?   On this week’s podcast, Simon Lambert, Sarah Davidson and Georgie Frost dive into what is currently a weird world of mortgages: where a greater supply of money to lend than demand to borrow it means there are some very cheap deals on offer.   They also look at whether this may end up causing problems further down the line and ask how long it will be before more risky lending edges back in.   Also on this week’s show, the team look at a reader’s problem with a neighbour upstairs, who has stripped the floor back to floorboards and is creating noise issues, despite a lease that says there must be carpets. How do you enforce that?   Thomas Cook’s troubles and what they mean for holidaymakers are under the spotlight too.   And finally, ever wondered why sometimes drivers get a ticket but at others escape with just a warning, or what really drives police officers mad behind the wheel?    You need to listen to the segment on the secrets of a traffic cop revealed.

Tesco Bank and Modern human won the ‘best in private sector’ service design award for their project Phoenix. We spoke with Amjid Rasool, head of service design at Tesco Bank and Paul-Jervis Heath from the Service Design agency Modern human. Together with their whole team they redesigned the customer complaint experience of Tesco Bank clients.  

Two years on from the Tesco Bank fraud attacks that allowed cybercriminals to check out with £2.26m (roughly $3m) in customer funds, Dr Richard Gold and Simon Hall join Rafael Amado to discuss the UK Financial Conduct Authority’s investigation report. This episode will be crucial listening for anyone involved in the financial services industry, as well as those eager to learn about incident response processes and how poor execution can have disastrous, and costly, consequences. The FCA final notice is available on: https://www.fca.org.uk/publication/final-notices/tesco-personal-finance-plc-2018.pdf

Patrick Jenkins and guests discuss Andrea Orcel's move from UBS to Santander, France's success in luring banks to set up their post-Brexit trading businesses in Paris, and why Tesco Bank received a £16m fine over its handling of a 2016 cyber attack. With special guest Christian Noyer, former governor of the Bank of France. See acast.com/privacy for privacy and opt-out information.

Big numbers this week: we discuss a data breach affecting 6.42 million SHEIN customers, a potential £30 million FCA fine for Tesco Bank, the UK's new £250 million cyberwarfare unit, and a $148 million settlement for Uber

In this episode David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia's Chloe James, who makes her Fintech Insider  debut, for this week's news. First up, they discuss the pros and cons of “screen-scraping” – do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?;  and is a CIO title unnecessary?  You can't innovate in a silo, it needs to go company wide, nor can one person or department “own” innovation, that only creates turf wars. There are also strong views on the ‘culture of harassment' for women in tech as reported by the New York Times and how sad it is that this culture already permeates an industry that's so young. The necessity of speaking up to shatter unconscious bias in the industry is paramount. They also take on Danske Bank's pocket money app to allow parents the ability to digitise pocket money for their children and have an online overview of what they do with it – could this be a key to improved financial education for children? The team also reflect on the ‘changing of the guard' at Tesco Bank as their CEO steps down after 10 years; on MBank putting themselves forward as a template for others as they licence their tech platform, and on Tide's $14M raise from the same backers as Spotify – can they now live up to their hype of being the “Monzo of business”? Guests Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK Chloe James – Group Media Director – RFi Group & Presenter at Sky News Australia News this week Finextra – EBA rejects Commission amendments on screen scraping under PSD2 – Link Open Banking – Atom Bank CEO Joins Open Banking Initiative As Challenger Bank Representative – Link Finextra – HSBC hires Diana Biggs to lead business model innovation – Link Bloomberg – Tesco Bank Says Chief Executive Higgins to Retire Next Year – Link Techcrunch – Curve now lets you ‘go back in time' and switch the card you paid with retroactively – Link FinTech Insider News –  Poland's mBank to license tech platform to third party financial institutions – Link FinTech Insider News – Danske Bank develops pocket money app – move over Osper / GoHenry – Link New York Times – Women in Tech Speak Frankly on Culture of Harassment – Link Business Insider – Fintech startup Tide: $14 million boost from Spotify backers Creandum – Link Medium – Bag Snatchers, Monzo, and a night of adventure in London. – Link The post Ep. 274. News: Digitising Pocket Money appeared first on 11:FS. Special Guests: Chloé James and Sarah Kocianski.

In this episode David and Simon are joined by regular Sarah Kocianski, and RFi and Sky News Australia’s Chloe James, who makes her Fintech Insider  debut, for this week’s news. First up, they discuss the pros and cons of “screen-scraping” – do banks only want open banking on their terms and to pick and choose the bits of it they want?; is it right that challengers only get one representative at the Open Banking Initiative- and is Atom really a challenger bank?;  and is a CIO title unnecessary?  You can’t innovate in a silo, it needs to go company wide, nor can one person or department “own” innovation, that only creates turf wars. There are also strong views on the ‘culture of harassment’ for women in tech as reported by the New York Times and how sad it is that this culture already permeates an industry that’s so young. The necessity of speaking up to shatter unconscious bias in the industry is paramount. They also take on Danske Bank’s pocket money app to allow parents the ability to digitise pocket money for their children and have an online overview of what they do with it – could this be a key to improved financial education for children? The team also reflect on the ‘changing of the guard’ at Tesco Bank as their CEO steps down after 10 years; on MBank putting themselves forward as a template for others as they licence their tech platform, and on Tide’s $14M raise from the same backers as Spotify – can they now live up to their hype of being the “Monzo of business”? Guests Sarah Kocianski, Senior Research Analyst Fintech at Business Insider UK Chloe James – Group Media Director – RFi Group & Presenter at Sky News Australia News this week Finextra – EBA rejects Commission amendments on screen scraping under PSD2 – Link Open Banking – Atom Bank CEO Joins Open Banking Initiative As Challenger Bank Representative – Link Finextra – HSBC hires Diana Biggs to lead business model innovation – Link Bloomberg – Tesco Bank Says Chief Executive Higgins to Retire Next Year – Link Techcrunch – Curve now lets you ‘go back in time’ and switch the card you paid with retroactively – Link FinTech Insider News –  Poland’s mBank to license tech platform to third party financial institutions – Link FinTech Insider News – Danske Bank develops pocket money app – move over Osper / GoHenry – Link New York Times – Women in Tech Speak Frankly on Culture of Harassment – Link Business Insider – Fintech startup Tide: $14 million boost from Spotify backers Creandum – Link Medium – Bag Snatchers, Monzo, and a night of adventure in London. – Link The post Ep. 274. News: Digitising Pocket Money appeared first on 11:FS. Special Guests: Chloé James and Sarah Kocianski.

Cyber, Cyber… – 21 – Rosjanie hackują swoje banki – szaleństwo w Tesco Polski podcast o bezpieczeństwie teleinformatycznym „Cyber, Cyber…”. Adam Haertle (UPC Polska) i Mirosław Maj (Fundacja Bezpieczna Cyberprzestrzeń) opowiedzą o tym co się ostatnio wydarzyło w świecie bezpieczeństwa teleinformatycznego.   RSS: https://www.cybsecurity.org/feed/podcast/ iTunes: https://itunes.apple.com/pl/podcast/cyber-cyber…/id988807509?mt=2 W dzisiejszym odcinku: 1. „Atak” na Bank Centralny Rosji http://money.cnn.com/2016/12/02/technology/russia-central-bank-hack/ 2. Atak na klientów Tesco Bank http://www.bbc.co.uk/news/technology-37974776 More

Our fifth installment of PR Bants covers these topics: Facebook news and trust in a post-truth era Deloitte's leaked memo on Brexit and the damage done to their reputation Why it was not a good idea for the VP of New Balance to express a political view Cyber attacks: what can we learn from Three Mobile and Tesco Bank? Bursting the London PR bubble Why timing is everything when it comes to engaging with journalists Happy listening, and let us know what you think by tweeting @PRbants using the hashtag #PRbants

Le récent cyber braquage de Tesco Bank en Grande-Bretagne met en lumière la fragilité des services digitaux et l’importance capitale de la sécurisation de leurs données. Avez-vous déjà été confronté à des services qui ont connu des problèmes de sécurité ? --- Send in a voice message: https://anchor.fm/manuel-diaz-podcast/message

This week, we discuss the 17-year-old who admitted to last year’s TalkTalk cyber attack, the compromise of more than 400 million ‘adult’ accounts, further news about the Tesco Bank breach, and a $1 million fine for Adobe Systems.

Host Matt Egan is in a sombre mood this week as the tech industry comes to terms with a Donald Trump US presidency. Staff writer at Macworld UK dives into what this could mean for Silicon Valley, Apple products and wether social media is at fault. Then producer Chris comes on to discuss the latest addition to the VR headset market with Google's Daydream. Will it be held back by a lack of applications though? (14:45) Finally, online editor at Computerworld UK talks about the biggest data breach at a UK bank, as Tesco Bank suffers a £2.5 million cyber theft and what this means for the banking industry as a whole (25:00). See acast.com/privacy for privacy and opt-out information.

The Simpsons predicted it but did you? Donald Trump will be the next president of the US after his election win this week - something many thought was impossible. But just how much of a part did economic dissatisfaction among those who feel left behind by a wealthy elite play in this? Did that wealthy elite spend too long ignoring ordinary hard-working families concerns and telling them they knew what was best? Why didn't the other side realise and do something that would have stopped the White House keys going to the most controversial president-elect ever? And what on earth does President Trump mean for the US economy and for the finances of us Britons on the other side of the Atlantic? Simon Lambert and Sarah Davidson, of This is Money, join Georgie Frost in the Share Radio studio for the weekly This is Money podcast to answer these questions and more. And it's not all Trump. We also get an update on Simon's will-writing adventure - where he promised to finally sort one out and explain what you need to think about, and talk about why mess can make you a success, what next for Tesco Bank and customers after its 21st century bank robbery and check up on some high street shopping giants. And finally, you know all that Toblerone fuss: want to know if it really does look that silly, or whether it tastes or feels different? We've got a new wide-valleyed bar in the studio, ready to test.

The EU was in turmoil as Donald Trump’s election victory delivered another huge blow to the ailing Brussels project. .......AN international criminal gang has stolen millions of pounds in an unprecedented cyber-attack on Tesco Bank.........Spain’s main political parties are divided over King Felipe’s upcoming visit to Saudi Arabia.....A GANG of drug traffickers were killed after their boat collided with an Agencia Tributaria patrol boat. Spain’s richest 100 worth almost 20% of country’s GDP, new figures show .......56 paedophiles arrested in nationwide police swoop..... 'Hate speech' on Facebook and Twitter is 'not protected by the right to freedom of expression', says Supreme Court In the UK ...The UK Ministry of Defence is set to close such barracks as Woolwich barracks in south-east London, Brecon in Wales and Fort George in the Highlands – an 18th century fort used to train personnel for the D-day landings....... Later this week we will be commemorating the sacrifice of those who fought for Britain. This year marks the 100th anniversary of the Battle of the Somme. In 2014 GCSE pupil Will Cornick, 15, walked up to his teacher Mrs Maguire, 61, during class and stabbed her seven times in the back and neck with a knife he had brought to school. A 12-year-old boy pleaded guilty to repeatedly raping his younger sister after becoming fascinated with hardcore pornography he found on the internet, magistrates in Cheltenham heard-

In this episode of Informed Choice Radio, Martin talks about saving for retirement without using a pension. There is also a roundup of the latest personal finance news and an update from the world of Informed Choice. Saving for retirement without using a pension Some new research by Alliance Trust Savings has found that over a third of savers are using cash ISAs to build a retirement fund. This rises to almost half of those living in the north of the country. This research raises some interesting points about saving for retirement. We often think of retirement planning as the preserve of the pension. Pensions are the tax-efficient instrument of choice that people have historically used to save for later life. But does that still make sense? Should your retirement savings rely entirely on pensions or is there a better way? Personal finance news update -A different measure of price inflation is being introduced which will better reflect everyday price changes and the cost of owning a home. -9,000 Tesco Bank customers who were victims of fraud have received £2.5m of refunds. -A ‘dire’ shortage of housing is continuing to drive up prices in the UK, according to surveyors. -New research has identified the great British inheritance tug of war. Parents and children are banking on financial support from each other, according to the latest findings from SunLife’s Cash Happy report. -Women are effectively working for free from now until the end of the year as a result of the gender pay gap. Useful links mentioned in this episode –The Antidote: Happiness for People Who Can’t Stand Positive Thinking by Oliver Burkeman Get answers to your personal finance questions Do you have a personal finance or investing question for Martin? Email martin@icfp.co.uk or ask on Twitter @martinbamford. You can call our dedicated podcast voicemail line on 020 8144 2745 with your question or visit www.icradio.co.uk/voicemail to leave an online voice message. Help us spread the word! Thank you for listening to this episode of Informed Choice Radio. Please use the comments section below to share any feedback you have. If you enjoyed this episode, please share it by using the social media buttons on this page. If you enjoy the show, please subscribe in iTunes and write us a review! Reviews really help us stand out from the crowd and reach more listeners.  

The EU was in turmoil as Donald Trump’s election victory delivered another huge blow to the ailing Brussels project. .......AN international criminal gang has stolen millions of pounds in an unprecedented cyber-attack on Tesco Bank.........Spain’s main political parties are divided over King Felipe’s upcoming visit to Saudi Arabia.....A GANG of drug traffickers were killed after their boat collided with an Agencia Tributaria patrol boat. Spain’s richest 100 worth almost 20% of country’s GDP, new figures show .......56 paedophiles arrested in nationwide police swoop..... 'Hate speech' on Facebook and Twitter is 'not protected by the right to freedom of expression', says Supreme Court In the UK ...The UK Ministry of Defence is set to close such barracks as Woolwich barracks in south-east London, Brecon in Wales and Fort George in the Highlands – an 18th century fort used to train personnel for the D-day landings....... Later this week we will be commemorating the sacrifice of those who fought for Britain. This year marks the 100th anniversary of the Battle of the Somme. In 2014 GCSE pupil Will Cornick, 15, walked up to his teacher Mrs Maguire, 61, during class and stabbed her seven times in the back and neck with a knife he had brought to school. A 12-year-old boy pleaded guilty to repeatedly raping his younger sister after becoming fascinated with hardcore pornography he found on the internet, magistrates in Cheltenham heard-

This week, we discuss the government’s confirmation that the GDPR will apply in the UK, the online theft of £2.5 million from 9,000 Tesco Bank Current accounts, and the youngest ever winner of the Cyber Security Challenge.

Presenter Claer Barrett and guests discuss what fund managers are advising us to do with our money in light of potential changes in the US economy and foreign policy. Also on the show: the Tesco Bank hack, and former pensions minister Baroness Ros Altmann on the problems with the Lifetime Isa. See acast.com/privacy for privacy and opt-out information.

Patrick Jenkins and guests discuss HSBC's surprisingly strong third quarter results, the cyber disaster at Tesco Bank and the low rate of US mortgage market defaults. With special guest Ronit Ghose, head of global banks research at Citigroup. See acast.com/privacy for privacy and opt-out information.

It is election day.. Have you voted?   Beware, IPhone Users: Fake retail apps are surging before the holidays The issue of brand protection and knock-off websites, apps and such is real Spilling over into digital world, from physical What is your company doing to protect yourself and your customers? http://www.nytimes.com/2016/11/07/technology/more-iphone-fake-retail-apps-before-holidays.html?_r=0   Moving Beyond EMET EMET is going away … in a while Most of the features are now built into Windows 10 This is a great thing (built in vs bolted on security) https://blogs.technet.microsoft.com/srd/2016/11/03/beyond-emet/   Tesco Bank blames ‘systematic sophisticated attack’ for account losses Fraud system appears to be working - good ~40,000 accounts affected, ½ of those lost money Tesco is putting funds back, making things right Core banking assets don’t appear compromised, ATMs and such still work Potentially an issue with website, fixable http://www.bbc.com/news/business-37891742   Google Discloses “Critical Flaw” in Microsoft OS 10 Days After Notifying Microsoft upset at Google Google says it meets their 7-days-to-disclosure policy from 2013 How do you even patch an issue in 7 days - or write up a mitigation if there is none? Is your company prepared to deal with this type of thing? http://www.computerworld.com/article/3137192/security/google-clashes-with-microsoft-over-windows-flaw-disclosure.html

Dave Buglass, Head of Capability and Development at Tesco Bank is the guest for this episode of the Sponge podcast, recorded at the Learning Technologies 2016 conference. Dave was Learning and Develpment Professional of the year and Chief Learning Officer of the year in 2014, he's got more than 20 years experience in L&D and shares his thoughts on what's changed over that time and what needs to change in order for the L&D function to become more effective in the future. Read excerpts of this interview in out accompanying blog post. http://spongeuk.com/2016/02/whats-holding-ld-back-is-actually-ld/ 00:40 - What's changed in L&D over the 20 years you've been doing this? 01:33 - What do you think is holding L&D back from the point where the learner is the centre of everything? 02:53 - On a practical level how do you do that? 03:52 - What part should the L&D vendors be playing? 05:02 - You did the foreward for the most recent Towards Maturity report "Embracing Change" Is 2016 going to be the year of change?

a summary of recent Help Me To Save articles including Tesco Bank remove the £5 monthly current account fee, earn 5% casshback on Contactless payments with the TSB Classic Current Account and the Virgin Money Lounge Edinburgh.

This week Simon Lambert, Rich Browning and Georgie Frost take a fun look at the week's events. Banks are at it again. They say you don't have to have a contactless debit card if you don't want one but our readers say otherwise. Meanwhile they're introducing clever mind games to assess whether you're fit to be a customer and Tesco Bank slashes the Clubcard benefits on its credit card . Elsewhere, a report into the best places to bring up a family finds it's better up North - unless you live in Cramlington, where homeowners find they don't actually own their homes. Also on the bill are unusual auctions and the latest movie memorabilia from the Star Wars franchise. #starwars #banks #contactless #tesco #news #finance #auctions #lostluggage #family #homes #bestplacestolive

In this week’s show, Jonathan Eley and guests discuss why the Big Six energy companies aren’t cutting prices, why divorce is becoming more common - and expensive - and how Tesco’s new current account measures up. See acast.com/privacy for privacy and opt-out information.