Under the Influence with Martin Harvey

You nailed the first visit.They liked you. They opened up.Then... the second visit happened.This is the moment where they're supposed to commit.But instead, they get confused. Overloaded. Detached.And ten visits later, they're gone — quietly.In this episode, Dr. Martin Harvey breaks down the 3 biggest second-visit mistakes chiropractors make that quietly kill retention:The Timing Trap: Leave too big a gap, and the emotional urgency fades.The Talking Trap: Go past 15 minutes, and they tune out.The Targeting Mistake: Sell chiropractic features instead of lifestyle value.You'll learn why clarity builds confidence, why confusion kills commitment, and how to make the second visit the moment people lean in — not opt out.

You're doing 90% right. So why are people still dropping out?In this kickoff episode of The Retention Killer Series, Martin breaks down the 4 biggest mistakes chiropractors make on a new patient's first visit—and how small tweaks can lead to big wins in retention.You'll learn:How to connect before you go clinicalThe one question that makes patients see the true size of their problemWhy testing only for pain is a dead-endHow to frame your exam so it actually means somethingIf you want better follow-through, better results, and more people staying under care—start here.To learn more about the Difficult Situations online workshop https://unitedchiropractic.glueup.com/event/mastering-difficult-situations-with-martin-harvey-143579/To learn more about the New Zealand Chiropractors Association Conference, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/To learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Being liked is easy.Being trusted ? That's what builds a real practice.In this episode, Martin sits down with Dr Dorte Bladt to unpack why so many chiropractors stop at being liked—and how that holds them back.They dive into:The question that gets parents thinking: “Who's your child's chiropractor?”How to build trust without sounding pushy or fake.Why the real goal isn't treating conditions—but helping kids grow and thrive.And how the Kids Summit has raised over $400,000 to fund groundbreaking research on chiropractic and child development.A must-listen if you care about the future of chiropractic—and the next generation.To learn more about Dorte's events https://www.dortebladt.com/To learn more about the New Zealand Chiropractors Association Conference, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/To learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Talking about science can either build your credibility—or blow it up.In this episode, Martin breaks down how chiropractors should (and shouldn't) communicate about science, especially on social media.You'll learn:Why social media is a marathon, not a sprintHow to use Robert Cialdini's 3-step framework to build trustWhy science is the new currency of authority—and how to spend it wiselyThe danger of overselling (and why restraint actually wins more people over)If you want your community to see you as credible and care about chiropractic, this is essential listening.To learn more about the New Zealand Chiropractors Association Conference, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/To learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Your client's getting results.They're moving better, sleeping better…Then they drop the bomb:“My GP said I shouldn't see a chiropractor.”What do you say next?In this episode of Under the Influence, Martin walks you through how to handle medical skepticism without getting defensive. Learn how to stay calm, build trust, and use permission-based communication (plus a clever AI trick) to guide your client back to confidence — in their care, in you, and in chiropractic.To learn more about the New Zealand Lectures, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/To learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

They've seen 7 different practitioners. No real results.Then they meet you.In this episode, Martin unpacks a client story that exposes a hidden epidemic in allied health — not just overservicing… but underservicing.You'll learn:Why clients drop out before care has a chance to workHow fear of “looking salesy” leads to underservicingThe role of structured testing in creating clarity, certainty, and resultsAnd how to confidently recommend care (without selling it)A must-listen if you want to help more people — and help people more.To learn more about the New Zealand Lectures, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/To learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Most workshops are boring.They're built for efficiency, not impact.Designed to tell, not connect.In this episode, Martin answers a listener's question: How do you run a regular patient workshop that actually builds connection and helps people see the value of chiropractic care—personally?You'll learn:Why workshop attendance is dropping (and what to do about it)How to flip the format from “what we do” to “what helps them”A framework that sparks belief shifts—without sounding like a pitchWhat Netflix can teach you about getting people to show upIf you're still running “new patient orientations,” this one might sting. But it'll also inspire.Learn more about the New Zealand Lectures, May 24th and 25th. https://nzchiropractors.org/nzca-conference-2025/ Learn more about the Edinburgh Lectures, June 7th. https://www.chiropracticlectures.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Every chiropractor wants to grow.More new people. More bookings. More traction.So the go-to move?Run some Facebook ads. Boost an Instagram post. Try Google.But what if chasing more isn't the answer?In this episode, Martin challenges two big myths in chiropractic:That growth comes from always needing new clients.That paid ads are the best (or only) way to get them.Martin shares a smarter, more sustainable path to practice growth built on retention, connection, and clear communication.You'll learn:Why paid ads feel like fast food: quick fix, short impact.Why retention is the most overlooked growth strategy.How your PVA tells you exactly where your focus should be.Low-cost, high-trust ways to build your community—without begging the algorithm.

In this episode, Martin and Nimrod dive into the cultural undercurrents shaping the future of health—and what chiropractors need to get before it's too late.Wearables are rising.AI is thinking faster than you can blink.Stress is peaking across the Western world.Amidst it all, chiropractic stands at a crossroads.⚡ Go left → Mechanistic, transactional, data-driven “healthcare.”⚡ Go right → Vitalistic, human-centered, performance-driven care.What side are you on?And what happens if you don't choose?They cover:The coming stratification of societyAI, nanotech, and the illusion of quick fixesWhy human touch still matters (and always will)The "ontological shock" shaking people's sense of meaningHow chiropractors can stay relevant without selling outThis is part philosophy, part strategy—and all signal, no noise.If you're a chiropractor wondering what the future holds, press play. It's not just about where healthcare is going. It's about where you are headed.Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

Some chiropractors wait for things to happen. Others make things happen.March is a tipping point—what you do now sets the tone for the rest of the year. Dr. Martin Harvey sits down with Dr. Brad Glowaki to break down the moves that separate thriving practices from struggling ones.

Why Don't Patients Follow Through?You recommend care plans. You run workshops. You give them everything they need to get better.But they still don't show up.The truth? Good intentions aren't enough. If people don't see the value, they won't commit. If they don't commit, they won't act.In this episode, Martin breaks down a simple two-part framework to get more patients to stick to their care plans and attend workshops—without feeling pushy.Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

What happens when a chiropractor's world collides with art, business, and relentless self-improvement? In this episode, Dr Martin Harvey sits down with Dr Erin Hawken—whose passion for chiropractic isn't just about aligning spines, but about aligning life. Erin's journey is built on a foundation of curiosity, authenticity, and an unapologetic commitment to growth. Whether she's reimagining networking events for the Paddington Chamber of Commerce, diving into diverse ventures from Sydney to Europe, or dedicating an hour each morning to meditation, Erin proves that every adjustment—literal or metaphorical—is an opportunity to evolve. Tune in if you're ready to challenge norms, embrace your inner artist, and discover that the most profound shifts start from within.Check out Erin's beauty company https://nourished.nl/enCheck out the Paddington Chamber of Commerce https://www.visitpaddington.com/Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

People are more stressed than ever—rising costs, global conflicts, uncertainty about the future. They know stress is bad for them. They see it in their wearables. They feel it in their bodies.In this episode, Martin sits down with Dr. Vismai Schonfelder to unpack the cultural shift around stress. More awareness. More conversation. More opportunity for chiropractors.This is where chiropractic shines. The principles have always been there. Now, the world is catching up. How can you connect the dots for your patients? How can you show them—not just tell them—that chiropractic builds stress resilience?Learn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitCheck out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0Email me - martin@insideoutpractices.com

You're great at adjusting spines. But what about adjusting your finances?Most chiropractors get into the game to help people—not to become financial experts. The problem? Too many end up with a thriving practice but a failing bank account.Today,Martinsits down withAllen Hart, a seasoned financial adviser who's spent decades helping business owners build wealthwithout the stress.They break down:✅ The 6 biggest financial mistakes chiropractors make✅ Why “more revenue” ≠ “more wealth” (and what to focus on instead)✅ Theone thing you should do today to protect your futureOh, and Allen reveals a financial horror story that tookfour years to fix… Don't let it happen to you.

Most chiropractors tell. The best ones ask. This episode dives into the Question Behavior Effect—a sneaky little psychological trick that makes people more likely to follow through on their actions. Research shows that when you ask someone about a future behavior, they're way more likely to actually do it. Martin breaks it down:✅ Why telling patients what to do rarely works✅ How asking the right question increases commitment✅ Why our brains crave consistency and how to use that to your advantage✅ The secret sauce behind Cialdini's no-show study and why a simple question slashed cancellations. Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

Most patients think health is about pain. If it hurts, something's wrong. If it doesn't, they're fine. But that's a problem. Because pain is a lagging indicator. And if you let patients rely on it, they'll only ever come when they feel bad—and leave the second they feel better. Dr. Martin Harvey has a better way. In this episode, he breaks down how simple, strategic testing can completely change the game. Tests that prove there's a problem before symptoms show up. Tests that shift belief systems in real time. Tests that turn “I feel fine” into “Wow, I had no idea that was happening.” What you'll learn: The three levels of health awareness and why most patients get stuck at Level 1. How to use balance, posture, and range of motion to make chiropractic make sense. Why preframing matters—and the exact words to use so patients get it immediately. A dead-simple way to track progress and make your care plans more compelling. Want to keep more patients for longer? Give them an experience, not a lecture. Hit play and learn how. Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

Starting from scratch, building to 117 in 3 months. Justin and Hala didn't just pull it off—they did it with little kids in tow. And they did it by playing the long game. No gimmicks. No shortcuts. Just relentless focus on relationships over transactions. In this episode: How they turned meticulous prep into rapid momentum. Why building trust today creates “yes” tomorrow (and the next day). Their unique division of roles—neuroscientist meets chiropractor. The transition from academia to business coaching, and finding intrinsic motivation. Whether you're building a practice or any business, there's much to learn here about sustainable growth, shared vision, and creating a community that keeps coming back. Listen in. Play the long game. Win faster than you thought possible. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin sits down with Dr. Alain Desaulniers, chiropractor, storyteller, and creator of Transform Speaking Academy. Alain shares his unique journey, including a remarkable story about his own birth and how his father's chiropractic intervention shaped his life. Together, they explore the art of authentic communication—why it matters, how it builds trust, and how it can transform a practice. Alain's academy is about more than just speaking skills; it's about finding your voice, aligning with your purpose, and using your story to connect on a deeper level. Drawing inspiration from influential figures like Sid Williams and Tony Robbins, this conversation dives into the power of storytelling, the challenges of staying authentic, and the rewards of meaningful connection. If you're ready to elevate your communication, grow your practice, and make a bigger impact, this episode is for you.

The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care. You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the year. If patient retention dips during the holidays, this episode is your playbook for change. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

What happens when a passion for helping people collides with a commitment to advancing a profession? In this episode, Dr Alice Cade, a chiropractor bridging worlds, from private practice to research and becoming a chiropractic educator. She shares how she's working to reshape chiropractic education and deepen scientific literacy within the field. Alice unpacks the critical role of subluxation-based care and why making research more accessible isn't just an academic goal—it's a transformative necessity. She takes us through her personal journey, sparked by her mother's battle with migraines, and explores how curiosity and science are key to unlocking better care. From the intricacies of brain function to innovative clinical pathways, Alice's work shines a light on what's possible when the global chiropractic community embraces collaboration and shared purpose. Whether you're a chiropractor, an academic, or just curious, this episode is a powerful reminder of how science and heart can create lasting impact. https://chiropractic.ac.nz/research/ https://www.scotlandcollegechiro.ac.uk/support Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

What if your next year wasn't just a little better but radically different? What if you didn't need a vacation from your life? In this episode, Martin Harvey shares a powerful framework to help chiropractors—and anyone—build a life where professional and personal goals align seamlessly. It starts with looking back: reflecting on what worked, what didn't, and why. Then, it's about dreaming forward: identifying what really matters, prioritizing quality over quantity, and committing to a rhythm that makes it all possible. Martin breaks it down step-by-step, from 12-week planning cycles to the art of resetting, with practical advice for carving out time and staying focused. This isn't just goal-setting; it's about designing a sustainable, fulfilling way of living. A better year is within reach—are you ready to plan for it? Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

What if the leap from student to professional didn't feel like freefall? In this episode, Dr. Nathan Bridger shares his insights on bridging the gap between university education and the realities of chiropractic practice. From mastering communication to understanding business and practice management, he highlights the skills often left untaught in traditional programs. Drawing on his own career journey, Dr. Bridger reflects on the power of mentorship, observation, and community in overcoming challenges and building success in the chiropractic profession. It's a conversation about growth, connection, and navigating the path from student to practitioner with confidence. To learn more about Nathan or to get in touch with him https://www.instagram.com/drnathanbridger/profilecard/?igsh=MWVucWhnamlneWJldw%3D%3D To learn more about The Launch https://thelaunchmentoring.com/Waitlist Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin sits down with Dr. Krystalyn Lowery, a chiropractor who doesn't just treat symptoms—she redefines the entire approach. From her early days in genetics to her work today in both chiropractic and functional medicine, Krystalyn is on a mission to change how we think about patient care. It's not about managing symptoms; it's about guiding patients to understand and address the root cause. Krystalyn shares why communication isn't just a tool—it's the foundation of her practice. She talks about empowering patients, educating them, and building a trust that goes far beyond the typical doctor-patient relationship. For young women in chiropractic, she offers insights on navigating the field with resilience and the courage to stand out. And as she discusses her vision for practice growth, she reveals a philosophy that balances structure with spontaneity, order with open doors. To check out Krystalyn's practice https://www.peaksonoma.com/ Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

Martin sits down with Dr. Kimberlie Furness, a leader who sees chiropractic as more than just a profession—it's a way to create change. From building a thriving practice on the Mornington Peninsula to co-founding the United Chiropractors Association in the UK, Kim's journey has been about impact, not just success. She was the driving force behind Chiropractic Essentials, a seminar that now draws hundreds each year, and she's helping shape the future of chiropractic education with the Australian College of Chiropractic's expansion to Melbourne next year. For Kim, giving back isn't an obligation—it's gratitude in action. Tune in for insights on how contribution and success fuel each other, and why loving the work is what makes it all possible. To learn more about the ACC https://acc.sa.edu.au/admissions/how-to-apply/ To donate to the ACC https://acc.sa.edu.au/donate-now/ To contact Kim kimberlie@lotuschiro.com Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin dives into a listener's question about the art of putting “Function before Feeling” into practice. It's a powerful shift—teaching patients that sustainable health comes from how well their body works, not just how it feels. But here's the catch: we're wired for quick fixes, and the standard expectation in healthcare is to start with symptoms. Martin explores how to reframe the conversation, meet people where they are, and guide them toward a deeper understanding of real, lasting progress. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin is joined by Dr. Brad Glowaki, a chiropractor who knows how to turn conversations into growth. Brad doesn't just give talks—he changes the way people think about their health. By speaking to groups, he's able to create trust, establish authority, and invite his audience to see chiropractic care in a whole new light. If you're looking to expand your reach and make a lasting impact, this isn't just another tactic—it's a powerful shift in how you connect with people and build your practice. To learn more about Brad's seminars https://www.levelupmentoring.rocks/speak-2-attract-believers Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

People do what they do because of what they believe. And most of the time, those beliefs? They're hidden in plain sight, quietly shaping every decision we make about our health. In this episode, Martin shares a new framework that brings those buried beliefs to the surface. He shows us how to shine a light on the patterns that hold people back and opens the door for them to see their health with fresh eyes. It's about understanding, awareness, and the possibility of real change. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Dr. Martin Harvey sits down with Dr. Heidi Haavik, a trailblazing researcher in the neurophysiology of chiropractic, to explore the groundbreaking science shaping the future of chiropractic. They dive deep into state-of-the-art research that uncovers how chiropractic adjustments profoundly impact the brain, particularly the default mode network. Dr. Haavik challenges outdated thinking suggesting we get rid of the term "vertebral subluxation," revealing how it's actually about disrupted proprioceptive input that distorts the brain's ability to interpret the world. Chiropractic care, as she explains, offers the power to create positive neuroplastic changes in the brain. If you're ready to learn about the cutting-edge science transforming chiropractic and how it can elevate your practice, this episode is for you. Plus, get an exclusive preview of Dr. Haavik's upcoming online class, where she'll break down the three major brain networks and how chiropractic care can influence them. Don't miss out on this game-changing insight. To learn more about Heidi's upcoming class and other resources https://chiroshub.com/implementing-the-latest-science-october-2024 Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

It's easy to think that success comes from one big push, a magic moment, a killer strategy. But that's not how greatness works. Not in business, and definitely not in a chiropractic practice. The Flywheel effect, popularized by Jim Collins, shows us that true transformation is the result of consistent, incremental effort. It's about pushing, turning, building momentum—slowly at first, then faster and faster—until your practice practically runs on its own energy. What's the key? Focus on people, not just procedures. Start by truly understanding the problems your patients face and how they affect their lives. This connection allows you to communicate the real value of your care, motivating them to commit. And when they stick with you, they see results. You build credibility. They refer others. Momentum grows. Contrast that with the doom loop: you focus only on pain or push the idea of chiropractic without connecting to what matters to your patients. People drop out. You chase them. It gets awkward. You scramble for new clients. More promotion, more stress, less trust. And the flywheel never turns. Here's the bottom line: Want a remarkable practice with unstoppable momentum? Start with connection. Communicate value. Avoid the doom loop. It's not easy, but it's simple. Turn by turn, the flywheel builds. Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

People don't just want adjustments—they want to be seen, heard, and understood. In this episode, Martin tackles a listener's question about the powerful conversations that help reveal what patients really care about. It's not just about fixing a problem; it's about asking the right questions to build trust, deepen relationships, and create lasting change Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

Ever wonder why patients vanish after the first phase of care? It's not just about feeling better—it's about connection lost and the value we fail to communicate. In this episode, Martin digs into the hidden reasons behind patient drop-off, exposing the communication flaws that sabotage long-term care. He'll show you how to flip the script, turn those “value killers” into trust builders, and keep your clients coming back, not because they need to, but because they want to. The Aligned Practic Information session is on Thursday 5th September at 8pm Melbourne time https://us02web.zoom.us/j/85087634751 Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin dives deep into a listener's question about the most effective objective tests for tracking client progress. He explores three pivotal questions: Why do clients commit to care? What are the most effective methods for tracking progress? And how can you change what you're doing to a better way without confusing or upsetting people? Martin breaks down the science behind each question, offering practical strategies to help you and your clients gain greater certainty in the value of their care. Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com

In this episode, Martin breaks down a simple but powerful idea: how the first and last moments of any interaction shape everything that happens in between. It's the primacy and recency bias at work. People remember the start. They remember the finish. Everything else? It fades away. So, what if you could use this to your advantage? Imagine structuring every client visit to make the strongest connection at the beginning and leave them with a lasting sense of the value of chiropractic care at the end. It's not just communication—it's a strategy for impact. Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

In this episode, we're unpacking the art and science of building a multidisciplinary team as a chiropractor—a task that's more complex than it sounds. Picture this: different clinical approaches, varying personalities, and diverse treatment times all under one roof. How do you create a team that's not just a group of individuals, but a cohesive unit? And then there's the marketing conundrum. How do you get patients through the door without sacrificing your brand's integrity? Enter Dr. Hannah Pickford, a second-generation chiropractor and former elite athlete, who's cracked the code. She's turned her practice in Geelong, Australia, into a thriving hub that not only survives these challenges but conquers them. Join us as she shares her journey and the lessons she's learned along the way. To learn more about Hanna's practice https://www.geelongchiroclinic.com.au/ Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

In this episode of Under The Influence, host Martin Harvey welcomes Dr. Jenny Roppola. She's not just a seasoned chiropractor; she's also has a master's degree in Counseling. Jenny has a passion for empowering chiropractors to handle the inevitable stresses of their practice with grace and resilience. Today, Jenny dives deep into the art of navigating negative feedback. Whether it's the uncertain "I'm not sure this is working," the alarming "you hurt me," or the daunting registration board complaint and legal threats, she's got you covered. Jenny shares actionable insights and real-world strategies to turn these challenges into growth opportunities. Tune in and discover how you can thrive under pressure and turn every piece of feedback into a stepping stone for your practice. To learn more about Jenny's counseling service https://innatecounselling.com.au/ To access the free training on "Communicating the value of chiropractic when times are tough" https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

In this episode, Dr. Martin Harvey dives deep into a game-changing strategy for practicing chiropractors. Imagine transforming your retention rates by shifting the way your patients perceive their health. Many individuals in our communities are driven by pain – they visit when they hurt and leave when the pain subsides. But what if they understood that true healing begins after the pain ends? Dr. Harvey answers a listener's question, uncovering a powerful tactic you can implement in every visit. This approach helps patients grasp the importance of addressing underlying imbalances, leading to long-lasting results and stronger patient retention. Tune in and discover how to guide your patients towards a prevention mindset, ensuring they see the real value of ongoing chiropractic care. To access the free training on "Communicating the value of chiropractic when times are tough" https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

Creating a practice that genuinely serves people while maintaining a low-stress environment is a dream for many chiropractors. You likely entered this field with the aspiration to help others and to enjoy a balanced life, filled with time for family, friends, and hobbies. However, a bustling practice often brings with it a mountain of administrative tasks and headaches. In this episode, Martin sits down with Dr. Steven Lockstone, a chiropractor whose journey is nothing short of extraordinary. From launching a marketing company for chiropractors and owning a practice while still a student to establishing a high-volume practice free of CAs, Dr. Lockstone has seen and done it all. Join us for an enlightening and inspiring conversation as he shares his story and the invaluable insights he's gained along the way. To learn more about Steve's approach to practice systems https://www.healthpro.com.au/ To access the free training on "Communicating the value of chiropractic when times are tough" https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

In this episode, Martin tackles a shituation that's all too familiar in chiropractic practice. It's the scenario where individuals perceive their problem as merely 'muscular' and seek temporary fixes like massages, physiotherapy, stretching, or foam rolling, instead of addressing the root cause with chiropractic care. This misconception often leads to frustration and causes people to abandon the very care they need most. Join Martin as he delves into why this belief is so widespread and persistent, how you can help others recognize the true nature of their issues, and why chiropractic care often emerges as the superior solution. Tune in to uncover insights that could transform how you approach these common challenges and elevate the effectiveness of your practice. To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com

In the world of chiropractic, the philosophy is our compass—it's the 'why' that shapes the 'what' and 'how' of our practice. But what happens when your 'why' evolves? How do you transform your approach to stay true to your new understanding? Join us in this episode as Martin sits down with Glenn Duffy, a chiropractor who has navigated this very journey. Glenn transitioned from running a successful mechanistic practice in the UK to embracing a vitalistic approach in Spain. Along the way, he's authored books that illuminate the true value of chiropractic and holistic health. Tune in to explore Glenn's inspiring shift and discover insights that could revolutionize your own practice. Check out Glenn's book https://www.amazon.com.au/Befriend-Gravity-Commonsense-Approach-Rebuild-ebook/dp/B0BLHYVHQL/ref=tmm_kin_swatch_0?_encoding=UTF8&dib_tag=se&dib=eyJ2IjoiMSJ9.SsegccMj6tr2fz90QioSZ8pY2uCPlfpodwMwzbhI0Vim569As_aIfPnUv82z3w9yC2kqE9MvjXpxu9riYy5MFAa7c5J2N17X1nrCKzWWakIAVnFqbCDwNM3Gm-2VXGP4MHvYn75Us2NZ9zFcHyTLJw.PTfZ6_6PH59ApdHWEFMo60NXapi-rqEpmLe8pPpfXm8&qid=1718696930&sr=8-1 To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Starting a practice from scratch means venturing into uncharted territory without a map or guide. The stakes are high—your livelihood, reputation, and mental health hang in the balance. In today's episode, we are joined by Dr. Andrew Smith, who not only launched his thriving practice from the ground up but also documented his journey to create a roadmap for others. Andrew sits down with Martin to discuss his transformation from a student to an associate, his near move to the US, and ultimately establishing his own successful practice. He shares invaluable lessons learned along the way, providing insights on navigating the complexities of building a practice in today's ever-changing landscape. To learn more about Andrew's book https://www.ascensionchiropractic.com.au/vision-to-reality To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

In this episode, Martin explores a listener's thoughtful question: "How do you approach the topic of continuing care for someone who's returned after dropping out? I don't want to come across as 'I told you so' or overly pushy. Sometimes it feels simpler to avoid the conversation altogether. Is there a more effective way?" Join Martin as he delves into the nuances of this delicate situation, offering insightful and empathetic strategies to foster meaningful connections and positive outcomes. To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

As chiropractors, we often face the challenge of helping our clients understand the difference between improving their function and merely focusing on how they feel. In this episode, I dive into effective strategies for communicating this critical distinction, especially when patients say they "don't feel any better." Tune in to learn how to shift the conversation and help your patients appreciate the long-term benefits of chiropractic care. This episode is packed with insights that can transform the way you interact with your clients and enhance their understanding of the value of chiropractic care. To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

To get great results it's important that people follow their care plans. We focus a lot on communication approaches that help people see the value of rebooking to support their progress. But what if what your CA says doesn't support what you say? Or worse, what if it actually sabotages what you have said! In this episode, Martin breaks down the best ways for the CA to finish the visit to support people rebooking (and what they should never say). To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

The most common challenges I hear when I speak to chiropractors are how do I: Grow my practice? Grow an associate practice? Have a practice and kids? Balance a practice and contribute to the profession? Get stuff done! In this episode, Martin speaks to Dr Taylor Vagg. Taylor has faced and conquered all of these so there's a lot you can learn from today's discussion. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 To listen to my other podcast "Cut The Crap" on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Your level of Certainty is arguably the most important ingredient in your chiropractic success recipe. But there's a lot of crap promulgated in chiropractic circles about what it takes to develop Certainty. This is a no-BS chiropractic podcast where each episode Craig and Martin dive deep into what it takes to have a successful chiropractic practice. They dispel the myths, take the piss out of each other, and tell you what actually works. So let's cut the crap To listen on Spotify https://open.spotify.com/show/6CNsDhnm93RXHNCIudicoc?si=da7bda2c44794d36 To listen on Apple Podcasts: https://podcasts.apple.com/au/podcast/cut-the-crap-with-craig-and-martin/id1744483428 The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Do you ever get irked when you lay out a perfect care plan for someone and they hit you with a, "Why can't I just fix this myself?" They always think there's some magical exercise that can solve all their problems, right? Well, in today's episode, Martin dives into why people lean so heavily into the idea of self-fixing through exercise. He also gives some super handy tips on how to explain the benefits of a more holistic approach to care, making your job a bit easier and more effective. Tune in to learn how to get everyone on board with a comprehensive care plan! The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Patients and clients hit their peak results when they stick to the care plan you've laid out. That's how they get the best outcomes, and that's how your practice levels up and gets the most rewarding. But, what if you're accidentally doing things that push them away from continuing their care? In this episode, Martin breaks down the five huge blunders chiropractors make during adjustment visits. He's giving you the real talk on what you need to do differently to make sure your patients see the undeniable value of sticking with chiropractic care. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

Charles Duhigg's new Book "Supercommunicators" starts "We all know people who are capable of connecting with almost anyone. They're the ones we love talking to, who we turn to for advice, who hear what we are trying to say and make us feel seen." Would you like to be a Supercommunicator? In this episode, Martin breaks down the lessons for us as chiropractors from Charles Duhigg's new book "Supercommunicators". The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more and register for the ACA Conference 27-28 July https://www.chiropractors.org.au/event/aca-conference-2024-cairns To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

One of the great things about chiropractic is that you can often create phenomenal change in an instant. There can be a challenge where people feel or even say "is that it?" when they get up from the table! As humans, we often see the amount of time someone takes with us as a proxy for value. In this episode, Martin breaks down how to avoid these shituations as much as possible as well as how to deal with them when they do crop up! The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

It can be frustrating when people come in for pain and then stop as soon as the pain stops. So what can we do to help people see the true value of chiropractic care? And how do we do it without making them wrong? In this episode, Martin maps out a simple 3-step process you can use in your practice to help people see the value of prevention and performance. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message

We often talk about the value of playing the long game. That when you prioritise long-term over short-term goals it helps you avoid 'bright shiny objects' and do things more in line with your values. So what about infinite games? Simon Sinek has written about the value of playing an infinite game, so how does it apply to us in chiropractic? In this episode, Dr Ash Pritchard joins Martin to explain how he sees his involvement in chiropractic as an infinite game. The London "Daily Visit Communication Intensive" on 18th May https://unitedchiropractic.glueup.com/event/the-daily-visit-communication-intensive-with-martin-harvey-99635/ To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - martin@insideoutpractices.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/martin-harvey/message