Podcasts about emotions revealed

Send us a Text Message.Unlock the secrets of emotional intelligence in financial planning with James Woodfall, our special guest and ex-financial planner turned EQ expert. Discover how emotional intelligence stacks up against traditional IQ in shaping successful careers in financial planning. Learn why EQ is a game-changer in recruitment, training, and its profound impact on the bottom line. James explains why emotional intelligence is crucial for navigating high-stakes financial conversations. We delve into the science behind neuroplasticity and how mindfulness techniques can catalyse personal and professional growth. Witness the transformational power of empathy and self-awareness in enhancing job performance and client relationships.Furthermore, we explore the future of financial planning where AI and emotional insights converge. Imagine AI-driven CRM systems revolutionising client management through tailored, anticipatory service. James provides a glimpse into building in-house EI experts and the exciting possibilities of AI-enhanced emotional intelligence assessments. This episode is a treasure trove of insights for anyone keen to elevate their emotional intelligence and thrive in the dynamic world of financial planning.here's a couple of recommendations from James: Vanguard paper mentions behavioral coaching, and that advisers need to recognise clients' emotions: Emotions Revealed by Paul Ekman is a great read for those interested in emotions and behavior. The Coaching Habit by Michael Bungay Stanier is recommended for asking better questions. We spoke about why giving advice or asking questions are not optimal first responses, this book contains some good content about why. It's primarily for leaders, but with a few tweaks the questions are great to use with clients. Begin your financial planning career journey todayWhether you are looking to become a paraplanner, administrator, mortgage and protection adviser or financial planner, the Financial Planner Life Academy is for you. With limited entry-level job roles, giving yourself the best financial planning career education, will not only kick start your financial planning journey with relevant qualifications and skills, but it'll also help you achieve success much faster.&nbsBe sure to follow financial planner life on YouTube for extra content about a career within Financial Planning HIT THAT SUBSCRIBE BUTTON! If you're looking to start your career in Financial Planning, check out the Financial Planner Life Academy hereReach out to Sam@financialplannerlife.com in regards to sponsorship, partnerships, videography or career development.

Welcome to the Emotion at Work podcast. Today, we're switching it up a little with Lizzi Philokyprou from the Emotion at Work team asking Phil questions she wish she knew about emotion(s) and emotional intelligence. While Phil opens and closes the podcast it is Lizzi asking the questions and shaping the conversation.  Phil as the co-founder of Emotion at Work has LOADS of knowledge and experience in his head which Lizzi wanted the listeners to know. Starting with some key definitions we move into the universality (or not) of emotions and then into emotion regulation strategies. Phil sprinkles a mix of research, practical examples and the odd film reference into this episode which Lizzi described after the recording as hugely interesting, relatable and helpful.  Links: Emotion at Work website - https://emotionatwork.co.uk/ Emotions Revealed book - https://www.paulekman.com/resources/books/ Handbook of Emotion Regulation - https://blackwells.co.uk/bookshop/product/9781462520732?gC=5a105e8b&gad_source=1&gclid=Cj0KCQiAgqGrBhDtARIsAM5s0_kub3ktT7MDcEkKXfclE_hL7AHmQmI1K-gHCv6dHg6ZBP-rUHuoUTgaAvGhEALw_wcB  

Healthy//Toxic Healthy versus Toxic is a podcast where licensed mental health professionals explore what makes a relationship healthy or unhealthy. Our hosts aim to provide a scientifically informed perspective on what factors go into making healthy relationships, how to build secure attachment, and how to be a better parent, child, partner, or friend.  References: Goman, C. K. (2018). Reading Body Language At Work: Five mistakes you don't want to make. Personal Excellence Essentials, 23(5), 11–12. Wodarz, N. nanwodarz@gmail. co. (2018). Body Language Myths Debunked. School Business Affairs, 84(9), 37–38. Zielinski, D. (2001). Body Language Myths. Presentations, 15(4), 36. Morgan, N. (2002). The Truth Behind the Smile and Other Myths. Harvard Management Communication Letter, 5(8), 3. Hauch, V. V. H. uni-giessen. d., Sporer, S. L. ., Michael, S. W. ., & Meissner, C. A. . (2016). Does Training Improve the Detection of Deception? A Meta-Analysis. Communication Research, 43(3), 283–343. Ekman, P. (2003). Emotions Revealed. New York, NY: Owl Books. Want more mental health content? Check out our other Podcasts: Mental Health // Demystified with Dr. Tracey Marks  True Crime Psychology and Personality Cluster B: A Look At Narcissism, Antisocial, Borderline, and Histrionic Disorders Here, Now, Together with Rou Reynolds   Links for Dr. Grande Dr. Grande on YouTube Produced by Ars Longa Media Learn more at arslonga.media. Produced by: Erin McCue Executive Producer: Patrick C. Beeman, MD Legal Stuff The information presented in this podcast is intended for educational and entertainment purposes only and is not professional advice. Learn more about your ad choices. Visit megaphone.fm/adchoices

In the latest Opinionated Science, the TN team look at a study of pigs' emotions that may put you off your bacon, discover why an extinct rat shows the challenges of bringing species back from the dead and explore why bacteria of oceanic origin are key to your gut's ability to digest a humble maki roll.   Read more from this podcast:  How Does Your Gut Deal With Sushi? Pigs' Emotions Revealed by Decoding Grunts Exploring the Limitations of “Resurrecting” Extinct Animals Return From Extinction

What makes for a successful person? A common trait among successful people is the ability to handle conflict well. This means having:1.   A willingness to enter into highly emotionally charged conversations (they don't shy away from conflict), 2.   The ability to remain calm themselves,3.   The ability to calm others down so that 4.   Workable solutions are discovered. But what if we are talking about dealing with the situation between Israelis and Palestinians? Or Republicans and Democrats (lately)? Or your assh*le narcissistic boss?  Or, what if we are talking about dealing with murderers?  Well, hold onto your hats, true believers, because this episode has it all – THE way to de-escalate anger in others AS PROVEN by 12 years of work done in maximum security prisons with murderers and, of course, neuroscience.  Dr. John's Guest:Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator. Doug's work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. His website is DougNoll.com. His email is Doug@DougNoll.com.  Resources referenced:De-escalate by Doug NollThe Major Political Writings of Jean-Jacques RosseauBorn To Be Good by Dacher Keltner Ph.D.How Emotions Are Made by Lisa Feldman Barrett Ph.D.Emotions Revealed by Paul EkmanLeviathan by Thomas HobbesPlease like, review, rate and share!If you like what you've heard at The Evolved Caveman podcast, support us by subscribing, leaving reviews on Apple podcasts. Every review helps to get the message out! Please share the podcast with friends and colleagues.Follow Dr. John Schinnerer on| Instagram | Instagram.com/@TheEvolvedCaveman| Facebook | Facebook.com/Anger.Management.Expert| Twitter | Twitter.com/@JohnSchin| LinkedIn | Linkedin.com/in/DrJohnSchinnererOr join the email list by visiting: GuideToSelf.comPlease visit our YouTube channel and remember to Like & Subscribe!https://www.youtube.com/user/jschinnererEditing/Mixing/Mastering by: Brian Donat of B/Line Studios www.BLineStudios.comMusic by: Zak Gay http://otonamimusic.com/ 

Improving Communication With Marlise van der Merwe  G'day everyone out there. You might be wondering what we're going to be talking about today. Funny enough, it's exactly that: communication.  We're going to be talking about talking and body communication, verbal communication and the right time to communicate, how to communicate in business and why it's important. We've got Marlise van der Merwe from the Alternative Board, and she's going to be talking about exactly that. Get more tips on how to improve your communication at dorksdelivered.com.au Why is communication in business important? Why is communication in business important and how does it vary? Marlise: Communication is a process and you have to consider the message you want to send to your audience as well as the different listening styles because different people communicate differently and they have a preference to be communicated to.  Some people like more details. Some people would like the communication to be slower. They need time to process what you're saying and feel safe and have that comfortable, calm feel around them. Some people prefer to read through things and process the material in that way. There are various options on how you can communicate. The important part of it is to consider the intent of the message. What is it that you want to communicate and why? What are the most common communication challenges, and how can you avoid them? I remember many years ago, I was doing a meeting with a business north of Brisbane and I spoke to them at the rate that I normally talk, which is quite quick, people say you must have 15 coffees before you get here and I don't actually drink coffee at all. That's no caffeine doing this. It's just how I talk. At school, I could get in trouble. I needed to slow down with what I was saying, and it feels like I'm going in slow motion sometimes when I'm talking. But I know that for people to listen, people are only hearing a certain amount of what you're actually saying and a lot of that comes down to the body language in the way that you're talking, eye contact, etc. How do you pick the right audience or how do you know what other people are going to be listening to? Like, if you've got ADHD, a lot of the time, you listen or talk really quickly. Other times, if you might be talking to someone who's a country fellow that likes talking a bit slower but just enjoys the conversation and every single word is meaningful, how do you make sure that the words that you're saying have meaning and you're not just dribbling and that while you're talking, you're using the right style for the person that's listening? Marlise: The general rule of thumb is to use easy language at a general age of 15 years old. If a 15-year-old is listening and he or she understands the message, you can use this type of language to communicate with people. Not everybody knows a specific industry talk, the jargon and abbreviations they use.  When you use those terms, make sure that you also give a proper explanation of what it means and put it in context. When you're going to talk to people, say, at an old age facility or a specific city, you should do a bit of study of who your audience is—what is the general age, what's the culture, what are the language that's spoken, is English the first language, is it younger generation? Do a bit of research around that region: what's the history like, what technology trends are going in there, what type of firms and technology are they used to. Once you've got a bit of a background regarding that, you can then work on how am I going to send a clear message? What is the best medium to reach them? Would it be an email? Would it be going on one-on-one talks? Would it be broadcast media?  Business Communication and Cultural Differences  You've touched on a couple of things, including cultural differences, like if you passed your business card to someone in Japan and you handed it with one hand, it would be seen as very disrespectful. Hold it using both hands when passing a business card. Similarly, in a business meeting, the first few minutes are meant to be friendly banter. You don't just start talking about business straight away. When you came to Australia, how did business communication or communication in general change? Has that been a big shift and change for yourself? How did you fit in or make sure that you were doing the right things? Marlise: I'm from South Africa. In general, South African people are pretty straightforward. They will tell you a spade is a spade.  When I got here, I had to learn Australian English or the terms and things like, 'No worries' and 'Do you want a cuppa?' I thought, 'cup of what?' Getting used to the terminology was quite interesting. It took about a year to adjust but before coming here, I already started to look out for what certain words mean in Australia. For instance, Brisbane's talk is different from the outback. People use different terms and you pick that up when you talk to people.  By being honest and asking, 'What do you mean by that?' helps them to also understand what might be misinterpreted. Australians love to explain or put a story to the meaning of the word. I think in Australia we say 'I blew a thong' and it means you've busted a sandal as opposed to in America mother's would be holding their hands over their child's ears. When I was in Vegas, I said, 'Can I have a jug of beer?' He said, 'What? You want a jug of what? You want to see someone's jugs?' And I said, 'No, no. That's definitely not what I want to see.' I pointed to it and he said, 'Oh, a pitcher of beer.'  What are ways to make communication more effective? Contextually, you need to know what it is that you're talking about and who your audience is. Talking in gigaflops and terahertz to someone who is not in the know isn't going to make you look smarter. It's going to make them feel stupid. And that's not necessary. Marlise: Imagine the confusion. A lot of the business communication stuff comes down to not just talking but also the way your marketing is felt. You might talk about marketing in a way that's not recognised by the people. Use Terms That People Will Understand  If you're writing about features and benefits or specifications of something, some of the readers might not know why that's important to them. You might be writing it fully as a really passionate business owner, but a lot of the time, you're not your customer. That means that they're not necessarily understanding what you're writing, so they're not going to call you up. Ask for Feedback Effective business communication is very important. How do you know if you've got good communication or you don't? How do you benchmark yourself or how do you do that? Marlise: Get trusted resources. If you know someone that's got a bit of a background, such as culture, or if you can approach someone that can give you a bit more context, go and look up a few people. There's usually someone in your circle. There's always someone that might know someone that you can reach out to and bounce your ideas with. I would say go to an expert in a specific field. If it's communication and you've got a specific message you would like to say to Western Australia, talk to a contact over there and you could be introduced to someone in the marketing space that's been operating there for a few years and that might know the demographics of that area. It's always good to test your message with someone to just get a bit of feedback into the message you want to send and they will give you some input into that. If you've got an important message to share with someone, check it with various people. Check with someone from the Asian culture. Check with someone with South African culture because Australia is so diverse. I read something the other day that the original Australians were like third and fourth generation. There is always be that you could reach out to, and remember to study your target audience. If you're going to do business marketing and you consider doing a radio advert, talk to the radio owners and ask them what your demographics are like. What's your reach and who are your listeners because they know the market quite well. You don't want to talk to the audience in the 45-65 age group in a young language. Utilise Your Target Audience's Platform  Do a bit of research on the platform that you want to join. If you're going to talk to teenagers, you might consider talking to them through Snapchat or the newest one that they're talking about: TikTok. Who would have known that Facebook is actually used more by the older generation, like 45 to 65.  It depends on who you would want to reach. Consider their platform and the type of users. Some people don't want too many words, and you have to send the same message in different ways. Some people would like to have a bit more explanation of your intent in a certain way. If people want to know a bit more detail, then prepare a message in that regard. If people prefer a short message, do so but with the purpose. Bring that across like in a picture and you will publish that in different areas. I'm going to think of a scenario here and you tell me if I'm right or wrong or if I've missed the mark. Let's say I run a sandwich shop. You could say that everyone's your customer because everyone eats sandwiches, but if you were to advertise your sandwiches on Instagram, you'd be wanting to have a really nice photo that's going to be relaying the message and getting people's mouths watering. They'll be seeing the crisp lettuce and the steam coming off of it and things like that. If you were to advertise on Facebook, you could still use a similar photo. But because the audience is more likely to be parents, you might be talking more about the nutritional value of it as opposed to just quickly grabbing a sandwich on your way to work. If you were to advertise exactly the same sandwich on LinkedIn, you might be talking about big platters and the cost-effectiveness of how this would work and how quickly they can deliver and cater for businesses. If you talk about catering for businesses on Instagram, no one is going to pick up on that. Instagram, Facebook and LinkedIn have their own purpose. Does that pretty much sum up how you'd want to make sure that you're adjusting your message accordingly? Marlise: Yes, that's right. Good example. You know that McDonald's advert? I think it is 'Shut up and take my money.'  We went to a marketing company a couple of years ago and they looked at our marketing stuff and they said some of the stuff we got there were a bit offensive. I said, 'Really?' He said, 'Yes, it is. Your email signature has "Leave us a Google review for a free six-pack" and a six-pack relates to alcohol, which means you're completely missing the whole Muslim community who are very much against alcohol.' I thought about it for a while and thought that's cool, except we just don't happen to have many Muslims that are working with us. So we kept it even though it's grossly offensive. I guess it's about knowing your audience and you can't be friends with everyone. There are too many different ways that people might misinterpret what you're saying, and that comes down to how to know who your clients are and the advertising platforms that you might be using. Communicate to Understand and Be Understood  Even if you were stepping away from marketing and business communication, like knowing your family and knowing your business. You see all the time in shopping centres, a child throws himself on the floor, 'I want that lolly.' And then the mother's yelling or the father's yelling, 'No, you're not going to get the lolly now. Get up.' If you have a look, the child is communicating exactly the same way as the parent—yelling—as opposed to effective communication. How do you make sure that you have effective communication? Marlise: I would say upskilling on one-on-one communication is really important, especially if you're in a leadership position. If you want to be better at communicating, you would have picked up body cues, like yawning or they just want to interrupt you the whole time. If someone interrupts you the whole time, it is like, 'You're oversharing information with me.' Those types of things will give you an indication, especially in your family members and close relatives. Sometimes they are brutally honest and they will tell you if you've got to speed up what you're saying or they don't get what you're saying. Practise with them and ask for feedback. There are organisations that can help you work on effective communication and they generate more awareness of the different types of communication with people. How would you communicate with someone who has a specific disability? What if a person can't really observe what you're doing with your hands? You've got to consider that context as well so that your message comes across properly. That also makes the medium that you're going to use. I love that nowadays, when you look at the news, they've got an interpreter for people who are deaf. They can see and do sign language. Did you know that there are various languages in sign language? I never knew that. I found out by speaking to experts in that field. If you have a hearing disability, you must consider that you've got to know maybe more than one dialect. That's so interesting. Listen Twice as Much as You Speak I've been taught you have two ears and one mouth and use them in that ratio—listen twice as much as you speak. Many years ago, I was working at a shop called Jaycar Electronics and I was one of their highest skilled audio engineers. I've gone to university to study it all. I was selling speakers for certain applications to people that really needed them. I wanted to do really cool stuff, maybe on a budget. I was able to say, 'Can you hear the difference between this and this one?' I was a salesperson, a sales assistant, and I was able to say this is why this one is better and that's why you want to spend the money on this one instead of this one. Someone came in and he's deaf and he was looking to buy speakers for his son. When he came in, it nearly made me cry because he just completely entrusted everything on what you had to say. I helped him out, but it definitely gave me that you don't know when you're doing something wrong or you might take it for granted that you might be saying things wrong or you might be being rude to people and not even know, which is obviously very different to being deaf.  I guess I was effective at communicating the product, even to someone that was not necessarily able to hear the same way as me. How can communication be improved in business? If you're yelling at your kids at home, does that mean you're bad at communication at work? Are there ways to know that you've done one thing wrong or there are things that need to be adjusted? Where would you go to make sure that you're improving on yourself?  Establish a Safe Environment  Marlise: Usually, when you look at your business processes and company's performance and a specific department or certain areas that are not doing as good as they should but some areas are great, you're expecting more from that specific area. About 90% of the time, it is because you are not having a crucial conversation with someone even if you have all the processes documented. Making sure people are doing what they are supposed to be doing by having that crucial conversation has a big impact on your legal and financial environment. For instance, when you're having a crucial conversation with someone, he or she will not be honest if the emotional environment is perceived to be not safe. So how do you create a safe environment? Make sure that they understand that all emotions are accepted. Sometimes when you say something, it might come across as being dictative or aggressive. They say there are two cues when people perceive it's not a safe environment. It's either silence, that is, people don't say what they want to say because they don't feel emotionally safe, or the conversation becomes aggressive. That's when they become intimidating and start shouting. Find the balance to create that safe environment to speak with people.  Understand Nonverbal Cues We talked about body language earlier. When people talk to you but don't make eye contact with you, there are various reasons why they wouldn't do that. Figure out which is applicable. You can say, 'If this discussion is too much detailed for you, how can I communicate more effectively with you? What works for you?  You should know your team. If you're in a leadership position, know what motivates your team. There are various tools that you can use to figure that out, the DiSC Profile method is easy to use. You can get an expert to coach your team and help you with general cues. An interesting thing I've heard is dealers know when a poker player has got a good deal just by looking at their facial expression.  Have you heard of Paul Ekman? He's got a book called Emotions Revealed that reviewed hundreds of different court cases where people have sworn an oath that they're not going to lie. He looked at these microexpressions as they're answering questions. He's also known as the human lie detector and inspired the TV show called Lie to Me. His books have been used in a lot of police academies to teach police how to pick up if there's someone who's lying or not telling what they meant to be saying. I've read some of his books, and it's amazing. As you said in poker, your facial expression can potentially be the giveaway of thousands of dollars if you've done it wrong. Marlise: Listen to cues. Cues like 'uh-huh' that means they are listening to you. When they're silent and sitting with their arms or legs crossed, they are not engaging with whatever you're saying. Adjust your message a bit and use communication tools to make things a bit more interesting. Practice, Practice, Practice  It takes practise. The more you do it, the better you get at it. Practise and talk to your family and even strangers and see how that works for you. Join networks. Have you heard about Lunchclub? It's a networking platform for practising your communication skills, but it's like a networking setup where you get to meet people. They facilitate the introduction, and I use that to meet interesting people. There are various reasons why people do that. It could be to be in contact with people that advance your business in a different area or a country, for instance. They match those needs with other people's similar.  The conversations I've had with those people are very interesting. For me, I've got to practise my communication skills and I've used different platforms to practise my skill set. For instance, I've joined Toastmasters, and I found that it's a really good platform. I go to various networking events and I listen to what people say and I try to repeat what I heard.  Asking for complex response questions and then say, 'Does that make sense?' The answer is very close, yes or no. Most of the time, people are going to say yes to that, especially if they're not engaged.  Marlise: In business, something that will indicate that your communication isn't effective is productivity levels go down. It could be ineffective communication and leadership, people not holding people accountable for what's happening in that space. They're not having those conversations they're supposed to be having or maybe they're having those conversations but it's not effective. It doesn't come through or across to the individuals. It's very important to have those good communication skills developed. Marlise: It is also very important to learn and figure out all of the skills that each individual needs to function. You wouldn't employ someone with English as their third language to do safety work, where safety is a high risk. If you have something slightly misinterpreted, it could affect people's lives.  Marlise: Communication skills should be tied to your positions. Your position, skills and skill levels should be part of that. On the softer skills side of understanding the way people talk, they should have empathy. Those are the types of skills you can develop over time. But if it's a crucial role or position, you would rather employ someone that fits that profile.  Determine What Motivates Your Employees People also have different motivational methods. What motivates Joshua and what motivates Marlise might be totally different. I like to learn new things and have different experiences, but maybe you like to have a journey through life and experiment with things and feel safe in that area to do so and then give feedback.  Use what motivates people when communicating with them. If I'm going to talk to my daughter about something that she's done wrong, I won't be shouting. With my son, I have to make him realise the consequences of whatever he's going to do, like 'That's not a good idea because you're going to lose this and this.'  It's about knowing the audience, understanding what motivates them, and adjusting the message. I know that some of the staff members at Dorks Delivered will be very passionate about telling me every single reason why they've done every single thing they've done, while others don't want to be mucking around, wasting anyone's time talking about things that need to be told. Some people really want to have that appreciation and be known. It all comes down to knowing who you're talking with and vice versa. It's not just about having the business owner having good communication. It's a whole team approach. Join the Alternative Board If there are people out there that are looking to gain more information or more knowledge, tell me a little bit about the Alternative Board and what you do with them. Marlise: At the Alternative Board, we gather small business owners and medium-sized business owners with similar complexity and in similar stages of their business around a table for a safe, secure environment. The type of people that are there are not just open to receive input but also open to give input into someone else's challenges. We use those boards to have a more affordable option for people to talk about business and solve challenges using the room's expertise.  It's similar to a board of directors in public companies. It has the same structure. Each one gets a chance to present a challenge and then a round of questions goes to understand the challenge a bit more and make sure that the goals are addressed.  And then they go into suggestion mode and then the person presenting takes suggestions and makes commitments according to the business and what he's willing to do, and then gives feedback in the next meeting. That happens on a monthly basis.  They form a trusted environment because they meet with the same people every month and they get to know each other's environment. When they've got an idea, they would bounce the ideas and the way they want to talk with people inside that group. That's really the key to solving challenges and helping each other out and becoming trusted advisers in that regard.  We also do one-on-one business coaching in terms of forming a strategic plan and then having goals in place to reach that specific personal vision of the owner. As you progress, you take those challenges and opportunities to your board. Sometimes it's really lonely for some people. I met someone who told me that his wife just wants to spend his money but doesn't want to know the challenges at work. He enjoyed joining the board. Other people from different walks of life join the board to prepare the next generation and someday distance themselves from the business. They want to prepare their team for different roles and responsibilities. Through the Alternative Board, you can meet very interesting people and become good friends. I've been in business for more than a decade, and sometimes you really feel very lonely over the years. You think you can't talk to your client about that because that might look like a weakness. You might not be wanting to talk to your partner, as you said, either because they have no interest or it's not their cup of tea.  Having a sound board or an alternative board to talk about this sort of things is really handy because you can really dive into business problems and talk to people. How much money are you making? How many hours should I be working? Am I working too much? Am I not working enough? Am I getting to where I should be for the many years that I've been in business? Marlise: How do I employ someone? How do I write the job description? What should I be looking for? Do you know someone that can help me with this? There are a lot of scary things for a lot of business owners, and that's cool. I like it. Do you have anything else you'd like to add before we finish up for today? Marlise: The only thing I would like to add is when you have conversations, consider the relationship you have with that person. When you have a good relationship with someone, you want to keep that relationship and you would use different communication styles that suit that relationship.  I 100% agree. You've got kids. Are you aware of the Captain Underpants books? Marlise: Oh, yes. I was only just introduced to the rally a couple of weeks ago, so I'm definitely late to the party. Talking to your kids about fart jokes might be appropriate, but not necessarily talking to a new business contact. They might not necessarily think it's very funny. Just make sure you're doing what you need to be doing, where you're meant to be doing it and being present. If you have enjoyed this podcast, make sure to jump across to iTunes, leave us some love, and give us some feedback. If you have any questions for Marlise, we're going to have her join our Facebook group so you can jump onto the group. If you have any questions, I'm sure she'd be more than happy to help you out. Well, thank you very much for coming along. Everyone out there in podcast land, stay good.

Paul Ekman is one of the world's greatest experts on body language, emotion and psychology. His books are international bestsellers and include Emotions Revealed and Emotional Awareness. His research was used as the inspiration for the 20th Century Fox TV series 'Lie To Me' starring Tim Roth. In this conversation we discuss the importance of body language, moods, his friendship with the Dalai Lama and his most important research on communication. Your host Richard Newman has been teaching communication skills to business people for nearly 20 years, helping clients succeed in the key moments of their careers. Whether you need help for a job interview, sales pitch, presentation or speech, Richard and his team can transform your skills, through practical strategies, inspiration and motivation, giving you powerful communication skills and confidence to fulfil your true potential. One of Richard’s clients won over £1.2 billion in new business in one year, by using his advanced communication techniques, winning 100% of the bids they pitched for. Richard is regularly featured on BBC TV and Radio discussing leadership communication, as well as appearing in Forbes Magazine, on SKY TV, Channel 5 News, the Daily Mail, The Guardian and the Daily Telegraph. In 2014 he won the Cicero Award, the most coveted award in the world for speechwriting. Professional speechwriters from around the world enter, across 36 categories. The award is decided by a panel of 8 judges based in Washington DC. Richard won the overall Grand Jury Prize for best speechwriter of the year. Richard began his career by ‘Teaching English as a Foreign Language’, living in a Tibetan monastery in India where he taught English to the monks. He then studied professional acting in London for three years, working as an actor on stage and screen, while continuing to study communication skills. Richard founded Body Talk in 2000. His first major client was a Formula 1 Racing Team who he worked with for five years, hosting over 1000 VIP presentations for them. His team have worked with 60,000 clients from 45 countries including events in London, Dubai, Sydney, Toronto, Paris, Delhi, Madrid, Singapore, Las Vegas, Moscow and Tokyo. Richard’s research on communication, published in the Journal of Psychology, proved that small changes in how you communicate can allow you to convince 42% more people with your ideas and increase your leadership ratings by 44%. He shares simple strategies to achieve this with his clients worldwide, through his practical, interactive and inspiring events. Richard is the author of the best-selling book 'You Were Born To Speak', available on Amazon. To buy the book in the USA go here: You Were Born To Speak, Amazon USA To buy the book in the UK: You Were Born To Speak - Amazon UK Get in touch with Richard's team to find out more https://www.ukbodytalk.com/contact-us

Overview:             Join us on this pivotal episode of mindreader where we discuss the future of the Art of Deduction, and the frustrations of youtubing in a niche community. Also stay tuned for overviews of Paul Ekman and Chase Hughes and their respective research in the fields of nonverbal communication and social engineering, as well as our studies that we want to conduct.   Jordan Accardo: https://www.youtube.com/channel/UCQmHBqRMVlyO9zTrKVzDWgw?view_as=subscriber   Logan Porteneir: https://www.youtube.com/channel/UCzMvqwt21xqm7Fg5Uo3lsRQ   Follow up:   [00:01:48] Why Logan is really likable.   [00:03:44] Logan and Jordan discuss the experience of the crapshoot of starting a podcast.   [00:12:27] Logan brings up the recent Netflix Ted Bundy movie.   [00:14:56] Jordan discusses the future of his channel, The Art of Deduction.   [00:28:31] Logan talks about his frustrations with YouTube   [00:34:42] Jordan talks about tuning out YouTube statistics and comments.   [00:42:54] Midroll             Mindreader website: http://mindreader.libsyn.com             Itunes: https://itunes.apple.com/us/podcast/mindreader/id1454717716             Stitcher: https://www.stitcher.com/podcast/mindreader?refid=stpr             Tunein: https://tunein.com/podcasts/Education-Podcasts/mindreader-p1208411/              Google Play music: https://mindreader.libsyn.com/gpm             Mindreader is on youtube: https://www.youtube.com/channel/UCfPU6dlEYMngjtjflWGmK9w             Mindreader Patreon: https://www.patreon.com/Mindreader [00:43:40] Logan talks about the differences between sherlockians and deductionists.   [00:52:43] The age of Sherlock Clickbait is over. [00:57:36] shockingly enough there are people outside the internet who do stuff, and we take the time here today to talk about a couple of such people, the first of which is Paul Ekman. Paul Ekman's resources: Telling lies: https://www.amazon.com/Telling-Lies-Marketplace-Politics-Marriage/dp/0393337456/ref=sr_1_1?keywords=telling+lies&qid=1557612625&s=gateway&sr=8-1 Emotions Revealed: https://www.amazon.com/Emotions-Revealed-Second-Recognizing-Communication/dp/0805083391/ref=sr_1_3?keywords=emotions+revealed&qid=1557612656&s=gateway&sr=8-3   https://www.paulekman.com   [01:04:54] enneagram jokes.   [01:06:30] Jordan talks about Chase Hughes and modern NVC research. Chase Hughes resources: The Ellipsis Manual: https://www.amazon.com/Ellipsis-Manual-analysis-engineering-behavior/dp/0692819908/ref=sr_1_2?crid=3MQAWXMKVYDG3&keywords=the+ellipsis+manual&qid=1557612806&s=gateway&sprefix=the+ellipsis+%2Caps%2C150&sr=8-2   https://www.chasehughes.com   [01:14:18] Logan talks about his desire to do a microexpressions study.   [01:17:47] Jordan follows up on his fingernail study from last year.   [01:21:47] Jordan talks about his desire to do a study in accents.   [01:29:21] Deduction story time.  

Chris Hadnagy specializes in understanding how malicious attackers exploit human communication and trust to obtain access to information and resources through manipulation and deceit. His goal is to secure companies by educating them on the methods used by attackers, identifying vulnerabilities, and mitigating issues through appropriate levels of awareness and security. Chris, is the founder and CEO of Social-Engineer. Chris possesses over 16 years experience as a practitioner and researcher in the security field. His efforts in training, education, and awareness have helped to expose social engineering as the top threat to the security of organizations today. What I found fascinating from Chris' bio is that he is a certified Expert Level graduate of Dr. Paul Ekman's Micro Expressions courses, having made the study of non-verbal behaviors one of his specialties. He established the world's first social engineering penetration testing framework at www.social-engineer.org, providing an invaluable repository of information for security professionals and enthusiasts. That site grew into a dynamic web resource including a podcast and newsletter, which have become staples in the security industry and are referenced by large organizations around the world. Chris also created the first hands-on social engineering training course and certification, Advanced Practical Social Engineering. A sought-after writer and speaker, Chris has spoken and trained at events such as RSA, Black Hat, and various presentations for corporate and government clients. Chris is also the best-selling author of three books My favorite was - Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails, which is his latest that I read. You can access all the link to his books, website, etc. at www.redzonetech.net/podcasts Major take – aways from this episode are: Reminder: you can download the transcript of the entire interview at redzonetech.net/podcast. A classic story of a Social Engineering hack that Chris did is at the 12 minute mark; it is a great example that will remind you of what you need to do to train employees. The importance of the brain and amygdala as it relates to IT Security. The importance of the psychology of security. The importance of non-verbal facial expression and body language. How to trigger empathy and compassion in a target which really shows how this method is so effective. The role of mirror neurons. You will understand the brain and how it reacts to fear, emotion, and danger in relation to social engineering hacks. @ 35 minutes learn about What is a BEC Scam – Business Email Compromise and how to avoid it. The difference between Whaling, Vishing, and Phishing. I have linked up all the show notes on redzonetech.net/podcast when you can get access to Chris Hadnagy's books and publications. Read full transcript here. How to get in touch with Chris Hadnagy Linkedin Twitter Blog Website Website: Social-engineer.com Social-engineer.org Podcast: Social Engineer Podcast Blog: Social Engineer Blog Books/Publications/ Videos: Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails Unmasking the Social Engineer: The Human Element of Security Social Engineering: The Art of Human Hacking Published Articles Videos Resources Mentioned: Paul Ekman, Emotions Revealed and other books Daniel Goldman Amy Cuddy, Presence Dr. Ellen Langer, On Becoming An Artist Verizon DBI Report APWG.org This episode is sponsored by the CIO Scoreboard, a powerful tool that helps you communicate the status of your IT Security program visually in just a few minutes. Credits: * Outro music provided by Ben's Sound Other Ways To Listen to the Podcast iTunes | Libsyn | Soundcloud | RSS | LinkedIn Leave a Review If you enjoyed this episode, then please consider leaving an iTunes review here Click here for instructions on how to leave an iTunes review if you're doing this for the first time. About Bill Murphy Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Chris Hadnagy specializes in understanding how malicious attackers exploit human communication and trust to obtain access to information and resources through manipulation and deceit. His goal is to secure companies by educating them on the methods used by attackers, identifying vulnerabilities, and mitigating issues through appropriate levels of awareness and security. Chris, is the founder and CEO of Social-Engineer. Chris possesses over 16 years experience as a practitioner and researcher in the security field. His efforts in training, education, and awareness have helped to expose social engineering as the top threat to the security of organizations today. What I found fascinating from Chris' bio is that he is a certified Expert Level graduate of Dr. Paul Ekman's Micro Expressions courses, having made the study of non-verbal behaviors one of his specialties. He established the world's first social engineering penetration testing framework at www.social-engineer.org, providing an invaluable repository of information for security professionals and enthusiasts. That site grew into a dynamic web resource including a podcast and newsletter, which have become staples in the security industry and are referenced by large organizations around the world. Chris also created the first hands-on social engineering training course and certification, Advanced Practical Social Engineering. A sought-after writer and speaker, Chris has spoken and trained at events such as RSA, Black Hat, and various presentations for corporate and government clients. Chris is also the best-selling author of three books My favorite was - Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails, which is his latest that I read. You can access all the link to his books, website, etc. at www.redzonetech.net/podcasts Major take – aways from this episode are: Reminder: you can download the transcript of the entire interview at redzonetech.net/podcast. A classic story of a Social Engineering hack that Chris did is at the 12 minute mark; it is a great example that will remind you of what you need to do to train employees. The importance of the brain and amygdala as it relates to IT Security. The importance of the psychology of security. The importance of non-verbal facial expression and body language. How to trigger empathy and compassion in a target which really shows how this method is so effective. The role of mirror neurons. You will understand the brain and how it reacts to fear, emotion, and danger in relation to social engineering hacks. @ 35 minutes learn about What is a BEC Scam – Business Email Compromise and how to avoid it. The difference between Whaling, Vishing, and Phishing. I have linked up all the show notes on redzonetech.net/podcast when you can get access to Chris Hadnagy’s books and publications. Read full transcript here. How to get in touch with Chris Hadnagy Linkedin Twitter Blog Website Website: Social-engineer.com Social-engineer.org Podcast: Social Engineer Podcast Blog: Social Engineer Blog Books/Publications/ Videos: Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails Unmasking the Social Engineer: The Human Element of Security Social Engineering: The Art of Human Hacking Published Articles Videos Resources Mentioned: Paul Ekman, Emotions Revealed and other books Daniel Goldman Amy Cuddy, Presence Dr. Ellen Langer, On Becoming An Artist Verizon DBI Report APWG.org This episode is sponsored by the CIO Scoreboard, a powerful tool that helps you communicate the status of your IT Security program visually in just a few minutes. Credits: * Outro music provided by Ben’s Sound Other Ways To Listen to the Podcast iTunes | Libsyn | Soundcloud | RSS | LinkedIn Leave a Review If you enjoyed this episode, then please consider leaving an iTunes review here Click here for instructions on how to leave an iTunes review if you're doing this for the first time. About Bill Murphy Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

Dan is joined by Haddie to talk about being prepared, reading body language and expressions, and optimizing small things in your life. Links for this episode:Last Week Tonight June 12, 2016Suze Orman segment 0:12-0:49 Road Work - 5by5Influence: The Psychology of Persuasion, Revised Edition: Robert B. Cialdini: 9780061241895: Amazon.com: BooksI’ve toured the world but still work at StarbucksNew Overtime Rule May Benefit Millions of Millennials in the U.S.Why Sweden Is Shifting To A 6-Hour WorkdayThe Science Behind Sweden’s Six-Hour WorkdayWhat Every BODY is Saying: An Ex-FBI Agent’s Guide to Speed-Reading People: Joe Navarro, Marvin Karlins: 9780061438295: Amazon.com: BooksObama UFO interview analyzed | Openminds.tvEmotions Revealed, Second Edition: Recognizing Faces and Feelings to Improve Communication and Emotional LifeBill Clinton talks about UFOs and Area 51 again | Openminds.tvYou should follow me on TwitterSleep Tube JapanWarren Buffett - Wikipedia, the free encyclopediaWarren Buffet on scheduling meetings — Signal v. NoiseHow to say you’re sorry — Signal v. NoiseBrought to you by: Quip (Head on over to Quip.com/quit to learn more and get real work done faster and smarter!) Parachute (Receive $25 off your first order of your comfortable new bedding by visiting parachutehome.com/quit and using the offer code QUIT). Linode (Visit linode.com/quit and use the code 'quit20' for a $20 credit towards your account).

Hello possums, welcome to our new edition packed with some class acts in the field of electronic music. It’s been a stressful few days for mick getting this one ready for you, with the mercury touching nearly 40C here in Oz, and the humidity just drains away your energy, It seems this month we’ve had a lot of music in the ambient style again, cosmic to experimental, including some of our favourites who we have known for many decades now, Erik Wollo, Craig Padilla, Forest Fang & Steve Roach among them. A couple of Berlin School excursions from Space Megalithe and Andreas Meyer, with Jack Hertz who has been a prolific musician over years teaming up with Scott Lawlor, another collaboration under his belt. The opening track comes from our Norwegian friend Erik Wollo. 1.49 Erik Wollo ‘Revealed In Time’ (album Visions) http://www.wollo.com 7.45 Erik Wollo ‘Misty Blue’ 14.23 Steve Roach ‘Emotions Revealed’ (album Emotions Revealed) *** www.steveroach.com 26.14 Craig Padilla ’Stonington Moon’ (album Heaven Condensed) www.spottedpeccary.com 35.27 Craig Padilla ‘Heaven Condensed’ *** 46.14 Forest Fang ‘Gone To Ground’ (album The Sleepwalker’s Ocean) http://www.wollo.com 54.25 Forest Fang ‘An Alternate Ocean (The Salton Sea)’ *** 66.18 Space Megalithe ‘Live’ (album Live at The B-Wave Festival Belgium 2015) *** http://mowgli9.wix.com/spacemegalithe 79.35 Wim ’Streams Of Hope’ (album Floating Free) http://www.admusicshop.com 85.15 Wim ‘Harmony Tower’ 90.57 HawkDream ’Space Live 2016 www.blooboymusic.com 101.54 Andreas Meyer ’Spiegelbild’ (album Irrgarten 2) https://kontinuumproductions.bandcamp.com/album/irrgarten 114.34 The Haiku Project ‘The Sea ‘ (album Glimpses) www.haikumusic.dk 119.17 The Haiku Project ‘Glimpses’ 124.12 Alpha Lyra ‘Dancer In Blue’ (album Between Cloud & Sky) http://www.alpha-lyra.net 128.23 Alpha Lyra ‘Before The Storm’ *** 137.46 Scott Lawlor & Jack Hertz ‘Venus (The Lovers)’ (album Nine Spheres) *** https://auralfilms.bandcamp.com 145.07 Scott Lawlor & Jack Hertz ‘The Fixed Stars’ (Faith, Hope, and Love) *** 153.44 Pat Pik ‘Here And Now’ (album Truly Free) https://patpik.bandcamp.com 157.41 Pat Pik ‘Far Off’ 162.04 Franq ‘Kiasmos’ (EP Common Ground) https://franqsmusic.bandcamp.com 165.47 Franq ‘PRNCSS’ Edit ***

In 1872, in The Expression of the Emotions in Man and Animals Charles Darwin hypothesized that emotions were hard-wired into our biology. However, it wasn't until near a century later that Dr. Paul Ekman and his longtime collaborator Wallace Friesen proved that Darwin was right.At the time, the prevailing wisdom was that pretty much everything including the facial expressions were culturally learned and so when Dr. Ekman headed into the Highlands of Papua New Guinea he was searching for one thing: a tribe that had had no contact with the Western world. In this interview, he tells us just how that experiment and subsequent work demonstrated that human facial expressions are universal.From there, Dr. Ekman went on to turn the study of facial expressions from art into science categorizing all the muscles in the human face and codifying 10,000 different facial expressions the human face is capable of. In the process, he discovered that when people try and mask their own emotions tiny little flashes of what they're genuinely feeling flash across their faces. These microexpressions became a useful technique for telling when people are lying and for revealing their true psychological state. So impressive was this work that Hollywood created a TV show (Lie to Me) based on Dr. Ekman.Dr. Ekman has consulted on documentaries galore and most recently consulted on the amazing Pixar movie Inside Out. He also works extensively with His Holiness The Dalai Lama to bridge the findings of Buddhism (often referred to as the science of the mind) with modern neuroscience and psychology.You can read anything by Dr. Ekman and love it but Bryan and Hunter would both highly recommend starting with Emotions Revealed. It's got lots of pictures (which really helps) because when it comes to describing a facial expression for a particular emotion a picture is really worth a thousand words. It's a real treat to have Dr. Paul Ekman on The Bryan Callen Show.

This week, Pete talks to Jenny Radcliffe, and expert in non-verbal communication, specifically when applied to negotiation and deception detection. They discuss how to effectively prepare for a negotiation, and some simple ways to spot a deception. -= PRENEURCAST HAS MOVED =- PreneurCast has a new home over at http://preneurmarketing.com -= Win Stuff! =- We regularly receive copies of books (and other goodies) from the authors we feature to give away to PreneurCast listeners. To enter our current competition, just visit: http://www.preneurmarketing.com/win Keep checking back for the latest competition and prizes! -= Links =- - Books Getting More - Stuart Diamond Emotions Revealed - Paul Eckman Spy the Lie - Philip Houston You can try out a lot of the books we recommend in audio format with Audible: http://audibletrial.com/preneurcast - Free trial with a free audio book download for PreneurCast listeners - Online http://jennyradcliffe.com - Jenny's Official Site http://theaccidentalnegotiator.com/ - A blog on Sales Negotiation - Previous PreneurCast Episodes: All previous episodes are available over at http://preneurmarketing.com along with show notes, links and full transcripts of each episode. -=- For more information about Pete and Dom, visit us online at http://preneurmarketing.com or drop us a line at: preneurcast@preneurgroup.com If you like what we're doing, please leave us a review on iTunes or a comment on the Web Site at http://preneurmarketing.com

Is your face giving you away? Meet renowned psychologist Paul Ekman, who has spent his life studying how our facial muscles involuntarily reveal emotions like sadness and anger. His comprehensive catalog of human facial expressions has become an important tool for everyone from law enforcement agents to animators.