Podcasts about standardize

Send us a textA slow Sunday of grills and games takes a sharp turn into one of our most honest conversations about Security Forces: what the job really is, how the culture drifted, and what it will take to get the edge back. We unpack the full spectrum—nukes and PRAP, flight line defense, law enforcement, Ravens and K-9, and the back office programs that keep a unit audit-ready—then press on the hard parts: shift fatigue, sleeping on post, and why “automatic Article 15” thinking often misses the mission.We dig into the promotion reality most of us feel but rarely say out loud. Back office roles get the spotlight, awards, and strats; flight chiefs shoulder the heat and go home late. That imbalance bleeds mentorship from the line. We offer practical fixes: transparent selection into NCOIC roles, deliberate rotations, and evaluating people by outcomes that matter to commanders—base security and response—rather than proximity to staff. Along the way, we talk pride and the beret, and why uniforms in garrison still matter: not for vanity, but for discipline you can see.Then we get tactical. Why are stateside lines still carrying legacy weapons and two-man patrols meant to keep each other awake? Where's the facial recognition and automated gate tech that frees patrols to deter and respond? If force protection is everyone's job, train it like it is: make every airman a defender to a reliable baseline instead of scrambling augments when the threat pops. Standardize core procedures across bases, allow smart local tweaks, cut low-yield training, and invest in the tech that multiplies your force.If you've ever worked a 12, fought for leave, or tried to mentor from the driver's seat, this one's for you. Hit play for blunt stories, real fixes, and a challenge to lead from the post, not the slide deck. If it resonates, subscribe, share with a teammate, and drop the one change you'd make first in your unit.

In this episode, Jason Schroeder breaks down 3S and 5S. Sort, Set in Order, Sweep/Shine, Standardize, and Sustain and explains why cleanliness is the foundation of safety, quality, and flow. He shares why many teams fail by treating 5S as cosmetic instead of cultural, and how stability and standardization make problems visible so they can actually be solved. Jason also explains why some teams start with 3S first, and how daily cleanliness habits unlock continuous improvement and respect for people. What you'll learn in this episode: The difference between 3S and 5S and when each should be used. Why cleanliness is a prerequisite for safety and quality not an afterthought. How standardization makes problems visible instead of hiding them. Why clean environments change human behavior and enable total participation. How daily 3S/5S habits lead directly to Kaizen and continuous improvement. If cleanliness reveals the truth about your system, what is your current environment telling you right now? If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two

Episode OverviewIn this episode of Gratitude Through Hard Times, Chris Schembra sits down with Brent Kenneway, National Group VP of Sales at UKG, for a conversation about the kind of relationships that aren't transactional, the kind that actually nourish the soul. Brent opens with the gratitude question and doesn't hesitate: he gives credit to his wife, Jenny, the person he says made his life and career possible by “holding down the fort” while he built his leadership path. From there, the conversation expands into parenting, identity, and leadership, especially Brent's lived experience of managing “multiple personalities” at home with four kids and at work with diverse teams. The thread that ties it together is intentionality: Brent wants to be more present when he comes home, more human at work, and more consistent about building culture one interaction at a time.Chris and Brent then go deep on a core leadership shift: moving from blame to radical accountability, and from problem-obsession to solution-finding. They talk about debriefing as a life skill (“What went well? What could have gone better? What will we do differently next time?”), and they challenge the cultural reflex to fix what's wrong without first helping what's already right go more right. Brent adds a key leadership balance: culture without systems breaks, and systems without culture underperform, you need both.Finally, they tackle the future: AI, change, and uncertainty. Brent argues for People-First AI—AI as augmentation, not replacement, using the story of the handheld calculator as a reminder that tools can free humans to do more meaningful work. The takeaway is clear: the companies (and families) that win won't be the ones that move fastest alone; they'll be the ones who pair speed with depth—building trust, presence, and gratitude at scale.10 key takeawaysGratitude isn't a “soft” thing—it's a performance tool for leadership, retention, and resilience in hard moments. Give credit to the people behind your success—Brent names Jenny as the foundation of his career and family stability. Parenting and leadership are the same craft: multiple personalities, different motivations, one mission—learn what makes each person tick. Presence is a transition skill: coming home from “business mode” requires intentional switching into family mode. Radical accountability beats blame: the real shift isn't “what did I do wrong?” but “how can I be better next time?” Debriefs create growth without shame: “What went well / better / differently” builds learning loops that scale. Culture + systems = results: positivity without structure fails; structure without humanity underperforms. Leaders don't hand answers—they develop thinkers: Brent mentors by asking, “What do you think we should do?” Standardize first, operationalize second: clarity reduces confusion; consistent process multiplies performance. People-First AI is the way forward: AI should remove the mundane and return time to relationships, creativity, and real human connection.10 Quotes“We're here to talk about relationships and gratitude—but not the transactional type. The soul needs nourished.” “I'm not at the position I am in my life without [Jenny's] backing, her support, her guidance.” “All four kids—completely different personalities. That's the joy of parenting… and leadership.” “If you're present and recognizing the situation, it's a lot easier to have that inward focus.” “People are distracted… and that makes it harder to stay solution-oriented.” “Culture without systems breaks—and systems without culture underperform.” “I never give the answers. I ask: ‘What do you think you should do?'” “We're spending more time at work than we are with our families—so you might as well make it fun and human.” “People-first AI… it's augmentation. It speeds up the mundane so you can spend more time with people.” “You can never connect the dots forward—only backwards.”

Take the next step in your veterinary dentistry journey — discover how you can join Dr. Beckman's elite training community! https://ivdi.org/inv ------------------------------------------ Host: Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM In this episode of The Vet Dental Show, Dr. Brett Beckman shares actionable strategies to elevate your veterinary dentistry service. He emphasizes the financial benefits of investing in dental equipment, training, and team development, highlighting a study where practices doubled their revenue within a year. Dr. Beckman also outlines the essential components of a top-notch dental service—team, operatory, and a standardized plan. What You'll Learn:  ✅ Discover the key strategies for building a cohesive and passionate veterinary dental team.  ✅ Understand how investing in dental equipment and training can significantly boost practice revenue.  ✅ Master the three main components of a top-notch dental service: team, operatory, and step-by-step plan.  ✅ Simplify the process of standardizing a dental game plan to increase speed and confidence.  ✅ Apply proven techniques to identify and cultivate a passion for dentistry within your staff.  ✅ Recognize the impressive return on investment (ROI) that dentistry can provide compared to other veterinary services. Key Takeaways:  ✅ Focus on keeping the dental team small and specialized to foster expertise.  ✅ Identify staff members with a genuine passion for dentistry to build a motivated team.  ✅ Standardize the dental game plan with step-by-step procedures for consistency and efficiency.  ✅ Highlight the financial benefits of dentistry to persuade decision-makers to invest in the service.  ✅ Cross-training the entire staff is not the best approach for dentistry. Questions This Episode Answers: ❓ Why is veterinary dentistry often underprioritized despite being one of the most profitable services in a practice? ❓ How can investing in dental equipment, training, and education dramatically increase practice revenue? ❓ What real-world evidence shows that dentistry can deliver a strong return on investment in a short timeframe? ❓ How can veterinary teams use ROI data to persuade practice owners or decision-makers to invest in dentistry? ❓ What are the three essential components of a top-notch veterinary dental service? ❓ Why is keeping the dental team small and specialized more effective than cross-training the entire staff? ❓ How does standardizing dental workflows improve efficiency, speed, and team confidence? ❓ What role does passion and motivation play in building a successful dental team? ❓ How can consistent repetition and mastery elevate the quality of dental care delivered in practice? ❓ What mindset shifts are necessary to successfully grow and sustain a profitable dental service? ------------------------------------------ Transform your dental practice today — request your invite to the Veterinary Dental Practitioner Program: https://ivdi.org/inv Explore Dr. Beckman's complete library of veterinary dentistry courses and CE resources! https://veterinarydentistry.net/ ------------------------------------------ Questions? Leave a comment below with your thoughts, experiences, or cases related to veterinary dentistry! ------------------------------------------ KEYWORDS: Veterinary Dentistry, IVDI, Brett Beckman, Dog Dental Care, Cat Dental Care, VetTech Tips, Animal Health, Veterinary Education, Veterinary Dental Practitioner Program, Vet Dental Show, Dental Revenue, Veterinary Team Training, Dental Equipment ROI, Standardized Dental Plan, Veterinary Practice Profitability

Your team thinks they’re selling braces. They’re wrong. What patients actually buy is certainty. Certainty about cost, timing, next steps, and whether they’re making the right call for their kid or themselves. When you don’t create that certainty fast, you get the same complaints every practice has: they ghosted us, bad lead, they said they needed to think about it, they price-shopped, they no-showed. Here’s what hurts: your leads aren’t bad. Your process leaks certainty. Fix that, and your team won’t need to push harder. They’ll just need to get clear, confident, and better at leading conversations. The kind of leadership that feels like service instead of sales. Get your copy of the Practice Paradox and the Personality Assessment: https://ion.agency/practice-paradox-book The Core Truth — People Don’t Buy Orthodontics. They Buy Certainty. Whether someone is choosing braces, clear aligners, or even deodorant, the psychology stays the same: people move when they feel safe taking the next step. That’s why calls fall apart even when your team says all the right things. If the prospect feels confused, guarded, uneasy, or overwhelmed, you can keep talking. You’ve already lost. Not because they hate you. Because their brain is protecting them from a decision that feels risky. So the question becomes: How do you manufacture certainty, fast, without sounding salesy? Let’s break it into five levers: mindset, voice, speed, follow-up, and simplification. Redefine “Sales” So Your Team Stops Sabotaging It A lot of practices hate the word “sales.” They picture a used-car lot: fake smile, pressure, manipulation, take the money and run. That’s exactly why they struggle. Here’s the reframe: sales isn’t taking. Sales is giving. If your team believes sales is something you do to people, they’ll avoid it, rush it, or apologize for it. If they believe sales is something you do for people (clarifying, guiding, simplifying), they show up differently. Two guardrails matter: integrity and a true desire to help paired with belief that the service will positively impact the patient’s life. Violate those, and you’re back in the version of sales everyone hates. Hold those two guardrails, and closing isn’t predatory. It’s service. Why this matters to certainty: Certainty doesn’t come from convincing. It comes from leadership. People relax when they feel guided by someone who knows what they’re doing and genuinely has their interests in mind. If your team doesn’t buy that idea, every tactic in this article turns into a script. Scripts don’t create certainty. Free Growth Session Certainty Starts With How You Sound — Tone and Tempo Beat Perfect Wording The fastest way to kill a call isn’t the wrong sentence. It’s the wrong cadence. Two things matter most: tonality and tempo. Tone and tempo communicate what words can’t: calm confidence, leadership, empathy, impatience, uncertainty, awkwardness. The Real Phone Skill Is Emotional Control When your scheduler or treatment coordinator sounds rushed, unsure, or overly chirpy, the prospect doesn’t feel guided. They feel processed. And if the prospect doesn’t feel guided, they don’t feel safe. Use Anchoring Questions to Uncover What Creates Certainty for This Person Three questions shift the call from “schedule this” to “understand why this matters.” “How long have you been thinking about straightening your teeth or bringing Johnny in?” This tells you whether they’re a “yesterday” person or a “two years” person. Very different energy, very different barriers. “Why did you feel like now was a good time to address this?” This reveals the trigger: pain, bullying, a dentist referral, a life event, a deadline, a job, a wedding. The trigger is often where certainty lives. “Why did you decide to come see us?” This exposes perceived differentiation or lack of it. It also surfaces competitive context without you sounding defensive. These questions aren’t cute. They build certainty because they make the prospect feel understood. And they give your team leverage to connect the consult to what the person actually cares about. If You Sense Uncertainty, Address It Immediately If someone sounds uneasy, uncertain, confused, or guarded, you can’t just continue your flow and hope it resolves itself. You need to pivot and handle that emotion right now. Or you won’t have their attention for the rest of the call, and you’ll often earn a no-show. Use something playful as a pattern interrupt (something they don’t expect) to regain attention. The point isn’t the exact line. The point is: certainty requires attention, and attention disappears when emotion turns skeptical. The Underrated Skill — Being Comfortable With Silence Most teams panic during silence and start filling space with nervous checking: “Hello?” “Did you get that?” “Can you hear me?” Don’t do that. Embrace the silence. The person just answered an unexpected call. You don’t know what they’re doing. If you can sit through a few seconds, you keep authority and flow. Why this matters to certainty: When you talk like a leader (steady, calm, unhurried), you lend your certainty to the other person. When you sound nervous, you amplify theirs. Speed Is Strategy: Desire Decays Faster Than You Think If you’re treating online leads like they’re 2012 leads, you’re getting cooked. Amazon has trained consumers. If something doesn’t have the two-day delivery vibe, what do people start thinking? “Do I really need this?” “Maybe I’ll find something similar I can get tomorrow.” That same consumer expectation bleeds into choosing an orthodontist. If you don’t respond fast, if it’s hard to schedule, if it takes forever to get clarity, people don’t wait patiently. They move on or talk themselves out of it. The Five-Minute Rule Isn’t Aggressive. It’s Reality. Studies show that if you don’t follow up within five minutes, there’s a 400 percent decrease in ever getting in touch. Calling back within 60 seconds can boost conversions by 391 percent. Whether you obsess over exact numbers or not, the operational takeaway is undeniable: your speed determines whether you’re still top of mind. Here’s what should sting a little: five minutes should be your worst day. Because in a digital world, five minutes can feel like an hour. Nobody submits a form and then sits there doing nothing, waiting for your office to call. They go right back to scrolling, eating dinner, getting pulled into life. And when you finally call, you’re no longer “the answer.” You’re “some unknown number.” Certainty Collapses When You’re Not Top of Mind When your callback is slow, you trigger confusion: “Who is this?” “Where are you calling from?” “Why are you calling me?” That confusion isn’t neutral. Confusion is uncertainty. Uncertainty is delay. Delay becomes ghosting. If you want more conversions, stop treating speed like an operational detail. Speed is part of your sales system. “Bad Leads” Are Often Just Cold Opportunities, and Your Follow-Up Must Match Human Behavior Most practices overuse the term “bad lead” as emotional protection. It feels better to say “they were a bad lead” than “we didn’t create enough certainty fast enough.” Here’s the reframe: a bad lead is someone you truly can’t serve. Someone without teeth, no pulse, extreme mismatch. Everything else? That’s not a bad lead. That’s an opportunity that either isn’t ready yet, lost excitement, didn’t feel safe, or didn’t get enough follow-up to stay warm. It’s not always that the leads are bad. It’s that the opportunities have gone cold. The Simplest Reason Follow-Up Fails — Nobody Answers Unknown Numbers (Including You) Most of us do not pick up calls from numbers we don’t know. So why is your team shocked when prospects don’t answer? This is why you need a specific cadence: call, voicemail, text, email, repeat. That multi-touch pattern creates recognition: “Oh right, I did request that.” It builds association. And it reduces the emotional friction of picking up. Micro-Impressions Before the Consult Decide Whether They Show Up This might be the most overlooked certainty killer in orthodontics: the little irritations that happen before the patient ever meets the doctor. Being put on hold for minutes (feels like forever). The office not answering. Getting disconnected and not being asked for a callback number. Having to call back and re-enter the queue. These micro-impressions create a subtle story in the patient’s mind: “This is going to be a pain.” That story produces uncertainty. Bottom line: If your front-end experience feels clunky, you can’t treatment-coordinate your way out of it in the consult. Free Growth Session Create Certainty in the Consult by Simplifying the Process and the Money Conversation If you want more same-day starts, stop turning the consult into a college lecture. Here’s a real-world example of a practice that aggressively simplified the consult process: 30 minutes total per new patient exam, records done fast (an eight-minute window), doctor in the room for one to two minutes, treatment coordinator does most of the explanation and fee conversation, they deliberately trained and timed the team to move faster, and fee presentation is simple and consistent. The insight isn’t “everyone must do 30-minute exams.” The insight is: complexity creates hesitation. When the doctor spends 20 minutes explaining the science of orthodontics, the patient walks out thinking, “Wow, this is a big deal. I need to go home and digest this.” In other words: you made it feel heavy, risky, and uncertain. Simplification doesn’t mean low quality. It means low friction. Fees — Answer the Real Question Without Overwhelming Them The patient’s number one question at the consult is: “How much is it?” When offices avoid this, they don’t create certainty. They create suspense. And suspense is not your friend in a high-consideration purchase. One practice’s approach: Lead with one simple plan ($300 down and a monthly that stays under $200). Don’t lead with four options. Options create overwhelm. If they ask about pay-in-full, then you introduce that. If $300 today is a barrier, step it down: $150 today and draft the other $150 in one to two weeks. This strategy isn’t about discounting. It’s about making the decision feel manageable. On the Phone — If You Won’t Quote Fees, You Still Must Remove Financing Fear When people hear “payment plans” and “financing,” they often assume interest, credit checks, banks, and paying more over time. So if your team says, “We have great payment plans,” that’s not certainty. That’s vague reassurance. And vague reassurance reads like sales fluff. Instead, proactively clarify: zero percent interest, no credit checks, in-house financing, no banks involved. That removes uncertainty. And when uncertainty drops, people move forward. Stop Trying to Differentiate With Tech Patients Don’t Understand Some practices try to win by talking about technology (CBCT, bonding techniques, fancy bracket systems) as the primary differentiator. The general public has low dental IQ. Most people don’t know what those things are, and they aren’t buying them up front. What are disruptors winning on? Speed, convenience, little resistance, affordability, and a cool brand. You can wow them clinically once they’re in and committed. But at the decision point, patients buy what reduces friction and uncertainty. Practical Takeaways — A Certainty-First Playbook You Can Implement Now You don’t need a new script. You need a new operating system. Here’s a practical checklist, organized by where certainty is won or lost. Phone: Create Certainty in the First 60 Seconds Train the two T’s: tonality and tempo. Start coaching cadence, not just words. Add the three anchoring questions: How long have you been thinking about it? Why now? Why us? The moment you hear uncertainty, pivot and address it. Don’t keep going like nothing happened. Get comfortable with silence. Nervous filler kills authority. Scheduling —Stop the Endless Loop With Wide Net Statements Replace open-ended scheduling chaos with two-option narrowing. “Specific date or day or first available?” “Morning or afternoon?” “1 p.m. or 3 p.m.?” This approach prevents the call from dragging and keeps you leading. Speed — Protect Momentum Like It’s Revenue (Because It Is) Treat five minutes as unacceptable in normal conditions. Aim to call back before they exit the browser whenever possible. Build operational systems that make fast response normal, not heroic. Follow-Up — Assume They Won’t Answer and Build Recognition Anyway Use the cadence: call, voicemail, text, email, repeat. Stop labeling unresponsive people as “bad.” Most are just cold. Clean up micro-impressions: reduce holds, avoid disconnects without callback capture, and tighten the front desk experience. Consult — Simplify Until Decisions Feel Easy Reduce information overload. Don’t make treatment feel like a complicated life event. Standardize a simple fee presentation. Lead with one clear path. Introduce alternatives only if asked. Remove financing uncertainty with clear language (zero percent interest, in-house, no banks, no credit checks). If You Fix Certainty, You Fix Conversion Your practice isn’t competing only on clinical outcomes anymore. You’re competing on how fast you respond, how easy it is to schedule, how confident your team sounds, how predictable your process feels, and whether the patient understands the money without anxiety. People don’t buy braces. They buy certainty. If you want more starts without feeling salesy, stop trying to close harder. Start building a system that makes the next step feel obvious, safe, and simple. That’s what your market is actually demanding now. Free Growth Session The post Patients Keep Saying No? Here’s What You’re Missing appeared first on HIP Creative.

In today's episode, Neil delves into the Japanese 5S system, a methodology for organizing workspaces to enhance efficiency, safety, and productivity. Drawing from his 26 years of experience in tutoring, teaching, and coaching, Neil explains the five key components of the 5S system: Sort, Set in Order, Shine, Standardize, and Sustain. Neil illustrates how these principles can be applied not only in professional settings but also in personal life, encouraging listeners to declutter, organize, and maintain their environments for improved performance and well-being. KEY TAKEAWAYS Understanding the 5S System: The 5S system is a methodology for organizing a workspace to enhance efficiency, safety, and productivity. It consists of five steps: Sort, Set in Order, Shine, Standardize, and Sustain, which aim to reduce waste and improve quality. Application of 5S in Personal and Professional Life: The principles of the 5S system can be applied not only in workspaces but also in personal life. By decluttering, organizing, and maintaining cleanliness. Importance of Standard Operating Procedures (SOPs): Establishing clear procedures and standards is crucial for maintaining organization and cleanliness. Continuous Improvement (Kaizen): The concept of Kaizen, or continuous improvement, is integral to the 5S philosophy. By making small, incremental changes over time. Personal Reflection and Adaptation: The speaker encourages listeners to reflect on their own practices and consider how implementing the 5S system could lead to improvements in their lives.  BEST MOMENTS "The 5S system is a methodology, a systematic approach to organizing a workspace for efficiency, safety, and productivity." "The goal behind this one is to declutter and eliminate waste by keeping just the essential tools and materials." "If you do the same thing the same way every single time, making it streamlined and efficient, then the chance of things going wrong is massively reduced." "Just imagine the 5S system to your life, not just your workspace. What would that do for you?" "Maybe this is it for you. What would applying 5S do for your messy life?" VALUABLE RESOURCES www.Neilcowmeadow.com info@neilcowmeadow.com HOST BIO Neil Cowmeadow is a maverick peripatetic guitar teacher from Telford with over 19 years' experience in the business of helping people. Learn how to start, grow and love your business with Neil's invaluable advice and tips without the buzzwords and BS! This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

At KubeCon 2025, the CNCF launched the Certified Kubernetes AI Conformance Program to standardize AI and ML workloads on Kubernetes, ensuring portability across hybrid and sovereign clouds and preventing platform lock-in. Supported by companies like Google, Microsoft, Oracle, Broadcom, and Red Hat, the initiative promotes interoperability, scalability, and efficient production deployment. Arm showcased its Neoverse platform alongside Google Cloud's Axion N4A VMs, enabling energy-efficient, scalable AI workloads, while partnerships with CNCF projects like Harbor, OPA, Kedify, and AuthZed help developers build secure, portable, and cost-effective cloud-native systems from edge to cloud. This and more on the Tech Field Day News Rundown recorded live at Commvault Shift with Tom Hollingsworth and Stephen Foskett. Time Stamps:0:00 - Welcome to the Tech Field Day News Rundown1:17 - VAST Data makes $1.17B Deal with CoreWeave4:42 - Spektrum Labs Uses Cryptography to Prove Cyber Resilience7:37 - HPE Drops Qumulo, Scality, and WEKA to Focus on Its Own Storage10:56 - Red Hat Unveils Major OpenShift 4.20 Updates for AI, Security, and Edge13:57 - AWS Builds Transatlantic Fastnet Cable to Boost Cloud and AI17:31 - Pentagon Expects Industry to Train AI, Not Pay for It20:34 - CNCF Standardizes AI Workloads on Kubernetes25:17 - Arm and CNCF Showcase Efficient Cloud-Native Systems at KubeCon 202529:26 - Thank You Commvault for Hosting Tech Field Day31:01 - The Weeks Ahead32:55 - Thanks for Watching the Tech Field Day News RundownFollow our hosts ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tom Hollingsworth⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Alastair Cooke⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stephen Foskett⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow Tech Field Day ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X/Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, and on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Mastodon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

In this deep-dive, Mankanwal Sachdev explores how cholangioscopy moves us from fluoroscopic silhouettes to direct mucosal visualization—and why that changes diagnosis and therapy across indeterminate strictures, PSC dominant lesions, and difficult stones. We walk through the current platform landscape (SpyGlass™ DS2, eyeMAX™, and Dragonfly™), practical biopsy technique to improve yield, and real-world lithotripsy choices (EHL vs Holmium laser) with a focus on workflow, cost, and verification of clearance. We also look ahead to AI-assisted interpretation, robotic/telerobotic control, and how training is evolving with ESGE 2025 standards and ASGE/ACG guidance. If you're building or refining a pancreatobiliary program, this episode offers an evidence-based framework you can put to work tomorrow.   Key takeaways: Use cholangioscopy when results will change management; pair with EUS for maximal diagnostic yield. Standardize biopsy protocols and specimen handling with pathology. Choose energy based on stone density, access, and resources; confirm clearance by direct inspection. Build a training pathway (simulation + supervised volume) and consider tiered credentialing. Selected references: ESGE 2025 (PMID: 40588224); ACG 2023 biliary strictures; ASGE 2023 malignancy in biliary strictures; Amaral 2023 laser vs EHL (PMID: 37203215); Mauro 2023 review (PMID: 37761300).

In this episode, Laura Johns sits down with father and son team Sam and Mikey Levine from National Communications Group (NCG) to unpack how they've built one of the most trusted telecom solutions practices by staying ahead of technology shifts and forging strong partnerships, especially with AT&T.   From the early days of frame relay to today's SD-WAN, cloud voice, and 5G evolution, NCG's story shows what it really takes to scale faster and smarter in telecom and IT. Sam and Mikey talk about vendor consolidation, master agreements, and vertical specialization (in industries like finance and banking) can simplify operations and cut downtime across multi-site clients.   For MSP owners and IT leaders, this conversation is a great listen if you want to learn how to turn carrier relationships into a growth engine, leveraging modernization, AI, and IoT for the next phase of operational efficiency.   Key Takeaways: Evolve with technology to stay competitive and win accounts. Use MSP partnerships as a scalable sales channel. Standardize vendor relationships to cut downtime and improve margins. Build trust through transparency and follow-through. Prioritize operational systems to handle revenue growth without chaos. Stay ready for what's next: SD-WAN maturity, 5G expansion, AI insights, and IoT optimization.

Rituals' Richard Lems reveals how the brand designs slow shopping at scale—lighting, layouts, and refits that reuse ~60% of furniture—plus the Oxford Street flagship and Mind Oasis.About this episodeWe cover global consistency, the system of rolling improvements, sustainability baked into fixtures, and creative leadership habits you can steal tomorrow.Guest: Richard Lems, Executive Director, Format & Design — Rituals.

Think Lean is just for big factories? Think again. In this episode, Dominic Rubino sits down with Lukas Holland from FastCap — the shop built on culture, systems, and fun. You'll learn how FastCap built a team where everyone takes ownership — and how that same approach can turn your cabinet or millwork shop into a smooth, calm, profitable operation. What you'll learn in this episode: How to build a Lean culture (not just Lean tools) Why even cleaning the bathroom is a leadership lesson The real goal of Lean: make work easier, not harder How small changes lead to big efficiency wins Why "Fix what bugs you" is the best motto for your shop

John and Luke unpack the decisions that delivered Shaun Clarida's best look yet — and the repeatable principles behind it. You'll learn how to:

Does everyone you interview look like you, sound like you, and maybe even want to be you? If so, it's time to rethink your hiring approach.In this episode of the Opt-In Podcast, Melissa Franks takes a candid look at why diversity matters in small business hiring, and what can happen when diversity of thought, background, and experience disappears from an organization. Using both real-world headlines and her corporate COO background, Melissa explains why innovation, creativity, and growth depend on having a diverse team.You'll learn:Why diversity isn't just about what you can see, it includes socioeconomic background, education, life experiences, and more.How a lack of diverse perspectives can limit creativity, create blind spots, and weaken company culture.5 practical steps to improve diversity in your hiring:Write inclusive job descriptions.Broaden where you post and source candidates.Standardize your interview process with structured questions and scorecards.Include a diverse panel in interviews.Track applicant and hiring data to uncover unconscious bias.Melissa also connects today's hiring challenges to what's happening in government, showing why protecting diversity of thought is vital—not just for society, but for the long-term survival of your business. 

In this episode Tara sits down with Sweetgreen co-founder Nicolas Jammet to talk about the process of transitioning from the creative, idea-generating early founder role, to becoming the leader of a larger, publicly traded company.  00:00 Intro 01:04 What innovations at Sweetgreen Nic is most proud of 06:18 Where Nic looks to find inspiration for innovating his business 10:44 How innovation happens at Sweetgreen now that they're a billion-dollar business 13:09 Office Hours segment 16:30 The entrepreneurs that Nic looks up to 17:48 How Nic thinks about copycat businesses  21:46 Advice for people worried about their business ideas being stolen This episode is presented by Amazon Ads: Amazon Ads help you show up for customers—right when they're looking for you.

“Voice is back—and with AI, network APIs, and VCons, we're moving from channels to intelligent engagement.” — Kevin Nethercott & Rob Kurver, CPaaS Acceleration Alliance Kevin Nethercott and Rob Kurver of the CPaaS Acceleration Alliance (CPaaSAA) joined Doug Green, Publisher of Technology Reseller News, to preview their Member Summit in Amsterdam, September 22–24 and to chart where programmable communications is headed next. Born from messaging (SMS/A2P), CPaaS now spans voice, video, UCaaS/CCaaS integrations, and carrier network APIs. With AI and the emerging VCon standard (an IETF effort to containerize conversational data across voice, chat, email, and web), CPaaSAA frames the industry's North Star as “intelligent engagement”—outcomes-focused solutions that unify channels, data, and automation. Alliance momentum & event focus 120+ member companies across platforms and operators; ~50 speakers from 20+ countries; curated, senior-level audience. Launch of a Case Directory (120+ commercially available use cases) organized by vertical and region, reflecting where buyers are actually seeing ROI. Publication of the State of CPaaS insights and formation of a VCon working group to accelerate standards adoption and go-to-market patterns. Partnerships highlighted with GSMA and the VCon Foundation. Why this matters now With pandemic-era “Zoom times” behind us, the market is prioritizing profitability and stickiness. CPaaS winners are moving beyond horizontal APIs to verticalized, regulated, and region-specific applications. Example: a Redisys operator solution that uses AI in the core network to improve call intelligibility for people who are hard of hearing—a high-value, retention-friendly use case affecting ~15–18% of users. Takeaways for enterprises and partners Monetize voice again: AI + VCons make conversations machine-usable, improving CX and analytics. Differentiate with network APIs: Security, identity, and authentication services move CPaaS beyond messaging. Build for outcomes: Package solutions by industry and locality; not everything works everywhere the same way. Standardize the data layer: VCons are poised to do for conversations what SIP did for signaling. For membership and summit details, visit cpaasaa.com

Welcome to the NeurologyLive® Mind Moments® podcast. Tune in to hear leaders in neurology sound off on topics that impact your clinical practice. In this episode, "Overviewing Consensus Guidelines to Standardize Gene Therapy Care in Duchenne," Barry Byrne, MD, chief medical advisor at the Muscular Dystrophy Association and director of the Powell Gene Therapy Center at the University of Florida, discusses newly published consensus guidelines from the MDA and Parent Project Muscular Dystrophy on the safe delivery and monitoring of gene therapy in Duchenne muscular dystrophy (DMD). Byrne explains the rationale behind convening a global panel of experts, emphasizing the need for standardized practices in patient selection, administration, and follow-up care as gene therapy becomes more widely available. He highlights the importance of expanded multidisciplinary teams—including hematology, cardiology, nephrology, and immunology—in managing immune-related safety concerns, with particular attention to monitoring liver inflammation and emerging strategies such as rapamycin use. In addition, Byrne outlines how these guidelines address real-world challenges around access, including geographic barriers, language considerations, and financial constraints, while underscoring their role in shaping future gene therapy approaches as additional therapies move through development. Looking for more Neuromuscular discussion? Check out the NeurologyLive® Neuromuscular clinical focus page. Episode Breakdown: 1:00 – Why consensus guidelines were needed for gene therapy in DMD 2:10 – Top-line clinical considerations from the published recommendations 4:30 – Protocols for monitoring and managing adverse events, especially liver toxicity 6:30 – Neurology News Network 8:30 – Addressing health equity, language access, and financial barriers in gene therapy care 12:00 – How these recommendations may shape the future of DMD treatment The stories featured in this week's Neurology News Minute, which will give you quick updates on the following developments in neurology, are further detailed here: Efgartigimod Aims to Become First Therapy for Seronegative Generalized Myasthenia Gravis Following Positive Phase 3 Data FDA Approves Lecanemab Autoinjector, Marking First At-Home Treatment for Alzheimer Disease Eisai Submits sBLA for Weekly Subcutaneous Lecanemab as Starting Dose Thanks for listening to the NeurologyLive® Mind Moments® podcast. To support the show, be sure to rate, review, and subscribe wherever you listen to podcasts. For more neurology news and expert-driven content, visit neurologylive.com.

Christian Seem is the President & CEO of Good Turn Tire & Auto, a rapidly growing tire and auto repair company with 55 locations and 16 brands across five states. With nearly 20 years of experience in the automotive industry, Christian has worked in big box retail, commercial parts distribution, and tire retail, including leadership roles at TBC Corporation. Since joining Good Turn in 2023, he has led aggressive expansion while preserving the local brand names, cultures, and community trust that give each store its value. His leadership philosophy focuses on building strong teams, protecting brand equity, and scaling with integrity, essential qualities for any tire dealer or auto repair shop owner aiming for sustainable growth. In this episode… Scaling a tire brand is no easy feat especially if your goal is to protect decades of customer loyalty, brand equity, and community relationships. How do you grow without erasing what made the business successful in the first place? In this episode of the Gain Traction Podcast, Christian Seem shares the strategies Good Turn Tire & Auto uses to expand while keeping each store's unique name, culture, and customer connection intact. From standardizing point-of-sale systems, vendor relationships, and key performance indicators to creating a unified marketing approach, Christian outlines the operational backbone needed to scale effectively in the tire and auto repair industry. But beyond systems, he emphasizes a truth every shop owner should remember: "People are the foundation of any successful expansion." He also shares Good Turn's “high speed, low drag” integration process, which ensures smooth transitions during acquisitions, supports employees, and safeguards the trust customers have in their local shop. If you're looking for a proven blueprint for tire dealer growth strategies that balance expansion with brand preservation, this conversation delivers valuable insights you can apply to your own business. Here's a glimpse of what you'll learn:  [02:05] Christian's background and entry into the automotive industry [04:16] From 49th to 26th in the top 100 independent tire dealers [05:20] Good Turn's acquisition approach for independent tire dealers [07:55] Why preserving local brand names beats rebranding [08:39] How scaling boosts buying power for tire and auto repair shops [09:19] Traits of high-performing shops Good Turn seeks out [12:31] Protecting an owner's legacy during an acquisition [14:08] How sellers can connect with Good Turn Tire & Auto [15:40] Christian's leadership mantras for growth and success [18:49] When owners sell but remain actively involved [20:10] The significance of Christian's favorite movie, Braveheart [23:44] “High speed, low drag” integration philosophy explained [23:59] Christian's bucket list and future aspirations Resources mentioned in this episode: Goodturn Tire & Auto Christian Seem on LinkedIn Contact Goodturn Tire & Auto Gain Traction Podcast Episode #143: The Art of Scaling Integrity in the Tire Business With Seth Sands of Goodturn Tire & Auto Tread Partners Gain Traction Podcast Mike Edge on LinkedIn Quotable Moments: “As long as we're doing the right thing, the results will follow.” “The name on the sign matters, customers recognize it, and employees are proud of it.” “People are the foundation of any successful expansion.” “High speed, low drag; get through integrations quickly and with minimal disruption.” “We respect what came before us. Our job is to make it stronger, not erase it.” Action Steps: Preserve local brand identity when expanding to maintain customer loyalty and community trust. Standardize operational systems (POS, vendors, KPIs) for efficiency and scalability. Evaluate team strength before acquisition to ensure a strong people foundation. Invest in staff development to retain top talent and drive long-term success. Adopt a streamlined integration process to minimize disruption and keep customer relationships intact.

In this episode we dive into construction schedule progressingThe ChallengeA midsize general contractor asks, “Can you build a rock-solid, repeatable schedule-progressing program across every one of our projects?” They juggle different superintendents, uneven data, and scattered PDFs. They want one standard and a clear path to improve it. On the hot seat: Miles Haynes , Senior Scheduler at Oakland Construction and creator of Stride Schedule .Stride replaces those smudged PDFs with a browser-based interface that mirrors the familiar P6 layout, lets supers tap actual dates on the fly, and feeds a clean XML back to the master schedule, no late-night data entry, no guesswork.Click here to update you construction schedule in minutes with Stride.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

Listen now: Spotify, Apple and YouTubeWhat if the key to showing up as a great leader had nothing to do with your title, metrics, or credentials—and everything to do with knowing who you are outside of work?In this episode of Supra Insider, Marc and Ben sit down with executive coach Charles Ruiz to explore how leaders can shift from external validation to authentic presence. Charles shares the origins of his mantra “Presence over Preference,” his Four Cs framework (Core, Craft, Community, Creativity) and the transformative practice of running an “identity marathon” through meaningful places from his past.You'll hear benefits of executives ditching scripted presentations for personal anecdotes (including burrito orders), reframing failure as fuel, and designing your own “games” and “seasons” of life instead of playing someone else's. Whether you're climbing the corporate ladder, pivoting careers or just questioning who you are beyond your job, this conversation will help you reconnect with your story—and turn it into your superpower.All episodes of the podcast are also available on Spotify, Apple and YouTube.New to the pod? Subscribe below to get the next episode in your inbox

Too many missed putts… or just too many basket types? We break down the debate on whether the PDGA should mandate one basket for the pros.

Too many missed putts… or just too many basket types? We break down the debate on whether the PDGA should mandate one basket for the pros.

Communities across the country are short firefighters, but people who want to become firefighters don't have a clear path to join up. A new national apprenticeship program aims to match supply with demand, and standardize the training and career path in the process. Joining me with more in the Director of Collective Bargaining for the International Association of Fire Fighters, Chris Lake.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Learn more about your ad choices. Visit megaphone.fm/adchoices

Imagine a business that doesn't depend on you—one that scales, thrives, and grows without your constant involvement. That's exactly what Alex Judd reveals in this episode.Alex spent years at the Dave Ramsey organization as the former host of the EntreLeadership Podcast, giving him the opportunity to learn from one of the most influential names in personal finance. He saw firsthand how Dave empowered his team, fostered a culture of accountability, and scaled a personal brand into a massive organization—all without losing control.Eventually, Alex launched his own venture, carrying those lessons with him. As the Founder & CEO of Path for Growth, he now offers community, coaching, and experiences for impact-driven leaders.In this episode, you'll learn how to go from being an advisor working in your business to becoming the CEO who actually leads it—mastering delegation, building systems that run smoothly, and creating a business that thrives without your constant oversight.4 of the biggest insights from Alex…1.) The Artist's Trap: Why Your Personality Isn't a Business Model Most entrepreneurs start as the “artist” in their business—personally handling everything because they're great at what they do. But Alex reveals why this approach is a trap. If your business depends entirely on your talent, energy, and personality, it's not scalable. Alex shares how to escape the artist's trap and become a true leader—one who builds a business that runs smoothly, even when you're not in the room.2.) Healthy Accountability Drives GrowthAlex explains how to create a culture of feedback where team members feel empowered rather than criticized. Discover the system he uses to give feedback and measure team performance without hurting morale.3.) The 4-Steps to Operationalizing Your Business Alex walks through his 4-step process to make excellence predictable and repeatable: Standardize, Document, Evaluate, and Improve. Whether you're running a team of 5 or 50, this framework will help you scale without chaos.4.) How Founders Can Delegate Their Unique Skills and TalentsMany founders struggle to delegate their strongest skills because those talents come naturally to them. But Alex shares how to break this barrier by identifying your core strengths, distilling them into clear, teachable processes, and empowering your team to replicate them. He reveals why your greatest strengths can become your greatest bottleneck if not properly transferred.SHOW NOTEShttps://bradleyjohnson.com/117FOLLOW BRAD JOHNSON ON SOCIALTwitterInstagramLinkedInFOLLOW DBDL ON SOCIAL:YouTubeTwitterInstagramLinkedInFacebookDISCLOSURE DBDL podcast episode conversations are intended to provide financial advisors with ideas, strategies, concepts and tools that could be incorporated into their business and their life. Financial professionals are responsible for ensuring implementation of anything discussed related to business is done so in accordance with any and all regulatory, compliance responsibilities and obligations.The Triad member statements reflect their own experience which may not be representative of all Triad Member experiences, and their appearances were not paid for.Triad Wealth Partners, LLC is an SEC Registered Investment Adviser. Please visit Triadwealthpartners.com for more information. Triad Wealth Partners, LLC and Triad Partners, LLC are affiliated companies. TP05254485404See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Join this insightful conversation with Eric and Larry as they discuss how home service businesses can maximize each service call's effectiveness by prioritizing technician training and soft skills, especially during a tightening economy.Key Takeaways:Every Call Counts: Each service call is your opportunity to secure a lifetime client, not just a one-time job.Soft Skills are Critical: Connection, clarity, and confidence determine the outcome of your service calls.Consistent Training Pays Off: Ongoing practice of soft skills directly improves technician performance, client satisfaction, and business profitability.True Cost of a Lost Call: Missing a call impacts more than just immediate revenue—it affects future business, referrals, and reviews.Episode Highlights:Economic Context and Its Impact:How the slowing economy mirrors the 2008-2009 recession.Why maintaining value and pricing integrity outweighs the short-term gain from discounting.The Three C's of a Profitable Call:Connection: Establishing immediate trust and rapport.Clarity: Clear communication about the issue and solution.Confidence: Technicians must confidently project competence to secure client trust.Anatomy of a Winning Call:Pre-arrival tips: Call ahead, offer small courtesies.Arrival etiquette: Professional presentation and respect for client property.On-site best practices: Active listening, clear explanations, and cleanliness.Post-service follow-through: Thorough walkthroughs, gratitude expressions, and proactive review encouragement.Technician Training & Investment:Importance of structured and consistent soft skills training.Using role-playing and regular practice scenarios.Celebrating and incentivizing wins related to soft skills and client satisfaction.Real Cost of Lost Calls:Understanding that lost opportunities extend beyond immediate revenue.How losing a call affects long-term client relationships, referrals, reviews, and overall market reputation.Action Steps to Implement Immediately:Schedule regular soft skills training sessions.Standardize client interaction protocols.Regularly review customer feedback for continuous improvement.Evaluate external structured training options like SuperTech University if internal resources are limited.Shift your mindset from running calls to winning calls to enhance profitability and client experience.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

The Navy has spent the last several years standing up technical solutions and designating them as intended for use across the fleet. Well officials say the next step extending that approach to the end point devices that sailors use every day, ashore and afloat. For more on the unified endpoint initiative, Federal News Network's Jared Serbu spoke with the Navy's Justin Finelli,Brandon, Weller and Matthew Rambo. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Navy has spent the last several years standing up technical solutions and designating them as intended for use across the fleet. Well officials say the next step extending that approach to the end point devices that sailors use every day, ashore and afloat. For more on the unified endpoint initiative, Federal News Network's Jared Serbu spoke with the Navy's Justin Finelli, Brandon, Weller and Matthew Rambo. Learn more about your ad choices. Visit podcastchoices.com/adchoices

This one might hurt, but you need to hear it.If you'd like to exit your consultancy, agency, or other professional service business..and you have built it like 99% of entrepreneurs in this space...It probably won't happen.Or, you'll get a low price with terrible terms.Why?The way most professional service businesses are built and managed goes against what buyers are looking for.It's because of the same reason you're probably stuck at low seven-figures, despite having been at it for quite some time.I also show how you can 10x (or more) the value of your service business.Hint:Productize. Standardize. Systematize.Build recurring revenue offers.Diversify your client base.And most of all...Get. Off. The. Org. Chart.Your business is too dependent on you, the founder (for everything).You ARE the business.Click the link in the comments, watch the video and set up a free valuation and assessment call with me, if you're interested in solving this massive issue (it might be worth millions to you, not kidding). thesimplecompany.com/meeting For free resources and to check out our offerings, go to thesimplecompany.com

When I made the last episode, I was talking about Kaizen and there were people who were interested in knowing more. I decided to do one the same.This is what I am covering and there are different ways you can explain Kaizen in my opinion. I choose the following routeCore Principles: Continuous Improvement, Eliminate Waste, Team Involvement, Standardization Before Innovation, Customer FocusSteps to Implement: Identify a Problem or Opportunity, Analyze & Plan, Implement Small Changes, Measure Results, Standardize & RepeatCommon Pitfalls: Fear of Change, Lack of Leadership Support, Ignoring feedbackCall to Action: Identify one small improvement in your work/life and apply the process.Other Podcasts you can check⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Pahayan Media Malayalam Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Penpositive Outclass English Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Vayanalokam Malayalam Book Podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Also check the new Agile Indian Hindi (Hinglish) Vlog

Get free access to The Fire Time Magazine every month by going to https://www.itsfiretime.com/subscribe —— Order the latest issue of the printed Fire Time Journal: https://itsfiretime.com/journal Support The Fire Time Podcast financially: https://www.patreon.com/itsfiretime Become an Advertising Partner: https://www.itsfiretime.com/advertising

This Weeks Callers Caller 1: Richard from Atlanta called in to ask Zac a Question Caller 3: Tom from clinkenbeard_strong tells us about the history of Rovers Rovers After Dark: Instagram Caller 4: Clint talks about Trail Ratings and Walt Disney Caller 5: Chris Rae Ultra4escort tells Jimmy to add a 50 gal tank in Clifford Caller 6: Zac from OKC talks about mistletoe. CALL US AND LEAVE US A VOICEMAIL!!!! We want to hear from you even more!!! You can call and say whatever you like! Ask a question, leave feedback, correct some information about welding, say how much you hate your Jeep, and wish you had a Toyota! We will air them all, live, on the podcast! +01-916-345-4744. An alternative method would be sending us an email, at Jimmy@snailtrail4x4.com or at Tyler@snailtrail4x4.com you can also find us on Instagram at SnailTrail4x4 or 4x4ToyotaTyler Listener Discount Codes: SnailTrail4x4 -SnailTrail15 for 15% off SnailTrail4x4 MerchMORRFlate - snailtraill4x4 to get 10% off MORRFlate Multi Tire Inflation Deflation™ KitsIronman 4x4 - snailtrail20 to get 20% off all Ironman 4x4 branded equipment!Sidetracked Offroad - snailtrail4x4 (lowercase) to get 15% off lights and recovery gearSpartan Rope - snailtrail4x4 to get 10% off sitewideShock Surplus - SNAILTRAIL4x4 to get $25 off any order!Mob Armor - SNAILTRAIL4X4 for 15% offSummerShine Supply - ST4x4 for 10% off4WheelUnderground - snailtrail

Through the process of writing his latest book, Blair's thinking has evolved on whether or not firms should resist the urge to productize their services as they work to creatively meet the unique needs of each client.

Episode Summary:Srikrishnan Ganesan, Founder, and CEO of Rocketlane, joins the SaaS Sessions Podcast to share actionable insights on customer onboarding—a crucial yet often overlooked driver of SaaS success. Sri dives deep into why onboarding sets the foundation for long-term customer satisfaction, retention, and expansion, and offers strategies to optimize this critical phase. This conversation is packed with transformative ideas for SaaS founders and operators, from avoiding common onboarding pitfalls to leveraging AI and standardized processes.Key Takeaways:1. Onboarding as a Strategic Driver- The first 30-90 days are make-or-break: onboarding directly influences churn and Net Revenue Retention (NRR).- Poor onboarding can result in 25-30% of customers failing to go live, jeopardizing renewals and expansions.- Early-stage SaaS companies often lack the rigor to drive implementation success, resulting in disengaged customers.2. Common Onboarding Pitfalls and How to Address Them- Lack of Rigor: Companies often go at the customer's pace instead of setting clear timelines.- Order-Taking Approach: Teams fail to be prescriptive, waiting for customer direction instead of sharing best practices.- Disorganized Operations: Reliance on spreadsheets and hero-driven processes undermines scalability and consistency.- Solution: Implement standardized processes, use governance frameworks, and prioritize system-driven operations.3. The Role of Leadership and Process Design- Founders often stretch post-sales teams, delaying investments in specialized onboarding leadership.- Invest in systems that track effort, milestones, and outcomes to scale onboarding.- Standardize touchpoints like kickoff decks, project plans, and escalation paths to drive a consistent and professional experience.4. Leveraging Technology and AI for Better Onboarding- Tools like Rocketlane provide visibility and streamline processes for both customers and internal teams.- Use AI to automate repetitive tasks, identify early warnings, and enhance follow-up communications.- Fast and efficient onboarding drives 2x faster expansions and greater advocacy from happy customers.Lightning Round Insights:What Sri Wishes He'd Known Starting: How transformative AI would become and its potential to fundamentally reshape product development.Favorite AI Tools:- Avoma for sales insights.- Rocketlane's own AI-driven features to improve onboarding experiences.Book Recommendations:- Made to Stick by Chip and Dan Heath – Learn to package ideas that resonate and stick with your audience.- Competing Against Luck by Clayton M. Christensen – Understand the "Jobs to Be Done" framework for product development.About Rocketlane:Rocketlane is a leading customer onboarding and professional services automation platform, empowering SaaS companies to deliver seamless and efficient onboarding experiences. By streamlining collaboration, improving accountability, and accelerating time-to-value, Rocketlane helps businesses improve retention and expand revenue opportunities.Chapters:00:50 - Sri's Journey: From Freshworks to Rocketlane01:47 - The Current State of SaaS Onboarding04:15 - Key Challenges in SaaS Onboarding07:39 - Building Rigor and Governance in Onboarding15:23 - Celebrating Go-Lives and Building Advocacy19:15 - The Impact of Faster Onboarding on Retention and Expansion27:27 - Ripple Effects of Poor Onboarding34:04 - Leadership's Role in Driving Onboarding Excellence37:04 - Lightning RoundVisit our website - https://saassessions.com/Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/

In this episode of the Contractor Success Forum, we dive into the world of lean construction-a game-changing approach that helps contractors complete projects faster, safer, and with higher quality. Hosts Wade Carpenter and Stephen Brown discuss the key principles of lean construction, including the 5S methodology, waste reduction strategies, and how these practices can streamline operations and improve profits. Learn how lean techniques can boost your team's efficiency, improve employee engagement, and reduce costly rework. Whether you're a seasoned contractor or new to the field, this episode offers practical steps to implement lean in your business today.Topics we cover on this week's episode:Introduction to Lean Construction (00:00:00 - 00:00:19)Ever wonder how construction companies deliver faster, safer projects? Introducing lean construction.Overview of Lean Construction (00:00:19 - 00:01:00)Explanation of lean construction's key principles and its origins.Benefits and Statistics of Lean Construction (00:01:00 - 00:02:00)Hard data on lean practices, including efficiency, teamwork, and satisfaction improvements.5S Principles for Lean Construction (00:05:59 - 00:06:25)Explanation of the 5S principles: Sort, Set in order, Shine, Standardize, Sustain.Reducing Waste in Construction (00:06:25 - 00:08:12)Addressing waste reduction in construction using the DOWNTIME acronym.Implementing Lean and Employee Engagement (00:08:12 - 00:09:45)Engaging employees and improving productivity through lean methods.Conclusion and Resources (00:11:45 - 00:14:17)Encouragement to get lean certified and the importance of continuous improvement.LINKSResources we mentioned in the episode:Lean Construction Reading ListJason Schroeder's podcast, Elevate ConstructionLean Construction Education ProgramVisit the episode page at https://CarpenterCPAs.com/leanconstruction for more details and a transcript of the show.Join the Profit First for Construction community!Find all episodes and related links at ContractorSuccessForum.com.Join the conversation on our LinkedIn page: https://www.linkedin.com/company/CarpenterCPAs FIND US ONLINEWade Carpenter, CPA, CGMA | CarpenterCPAs.comStephen Brown, Bonding Expert | SuretyAnswers.com

Welcome to The Nonlinear Library, where we use Text-to-Speech software to convert the best writing from the Rationalist and EA communities into audio. This is: AIS terminology proposal: standardize terms for probability ranges, published by Egg Syntax on August 30, 2024 on The AI Alignment Forum. Summary: The AI safety research community should adopt standardized terms for probability ranges, especially in public-facing communication and especially when discussing risk estimates. The terms used by the IPCC are a reasonable default. Science communication is notoriously hard. It's hard for a lot of reasons, but one is that laypeople aren't used to thinking in numerical probabilities or probability ranges. One field that's had to deal with this more than most is climatology; climate change has been rather controversial, and a non-trivial aspect of that has been lay confusion about what climatologists are actually saying[1]. As a result, the well-known climate assessment reports from the UN's Intergovernmental Panel on Climate Change (IPCC) have, since the 1990s, used explicitly defined terms for probability ranges[2]: (see below for full figure[3]) Like climatology, AI safety research has become a topic of controversy. In both cases, the controversy includes a mix of genuine scientific disagreement, good-faith confusion, and bad-faith opposition. Scientific disagreement comes from people who can deal with numerical probability ranges. Those who are arguing in bad faith from ulterior motives generally don't care about factual details. But I suspect that the large majority of those who disagree, especially laypeople, are coming from a place of genuine, good-faith confusion. For those people, anything we as practitioners can do to communicate more clearly is quite valuable. Also like climatology, AI safety research, especially assessments of risk, fundamentally involves communicating about probabilities and probability ranges. Therefore I propose that the AIS community follow climatologists in adopting standard terms for probability ranges, especially in position papers and public-facing communication. In less formal and less public-facing contexts, using standard terminology still adds some value but is less important; in sufficiently informal contexts it's probably not worth the hassle of looking up the standard terminology. Of course, in many cases it's better to just give the actual numerical range! But especially in public-facing communication it can be more natural to use natural language terms, and in fact this is already often done. I'm only proposing that when we do use natural language terms for probability ranges, we use them in a consistent and interpretable way (feel free to link to this post as a reference for interpretation, or point to the climatology papers cited below[2]). Should the AIS community use the same terms? That's a slightly harder question. The obvious first-pass answer is 'yes'; it's a natural Schelling point, and terminological consistency across fields is generally preferable when practically possible. The IPCC terms also have the significant advantage of being battle-tested; they've been used over a thirty-year period in a highly controversial field, and terms have been refined when they were found to be insufficiently clear. The strongest argument I see against using the same terms is that the AIS community sometimes needs to deal with more extreme (high or low) risk estimates than these. If we use 'virtually certain' to mean 99 - 100%, what terms can we use for 99.9 - 100.0%, or 99.99 - 100.00%? On the other hand, plausibly once we're dealing with such extreme risk estimates, it's increasingly important to communicate them with actual numeric ranges. My initial proposal is to adopt the IPCC terms, but I'm very open to feedback, and if someone has an argument I find compelling (or which gets strong agreement in votes) for a different or extended set of terms, I'll add it to the proposal. If no su...

Preceptors for prelicensure nursing students are essential in successfully transitioning students to com­petent practitioners. As students prepare to launch their professional careers, experiences with precep­tors can significantly impact their learning. In this podcast and article, Dr. Mary Goering presents a preceptor-education toolkit that helps recruit, educate, and retain preceptors. Dr. Goering has  created a version of the toolkit that you can use and adapt for your school. The toolkit is available at this link: Prelicensure Nursing Student Preceptor Resource Toolkit—Template for Dissemination

Are your personal spaces getting in the way of consistency with your nutrition or training?Learn about how the 6S method from engineering can make it much easier to achieve your goals. You can transform your kitchen and gym into powerful allies by reducing friction. It's about making small yet impactful changes.What is 6S?SortSet in orderShineStandardizeSustainSafetyListen to the episode for a definition and some examples for each!Book a FREE 15-minute Rapid Nutrition Assessment, designed to fine-tune your strategy, identify your #1 roadblock, and give you a personalized 3-step action plan in a fast-paced 15 minutes.Main Takeaways:Your environment plays a crucial role in your fat loss success, often more than willpower alone.The 6S method (Sort, Set in Order, Shine, Standardize, Sustain, Safety) can be applied to optimize your spaces for fat loss, making healthy choices easier and more consistent.Small, strategic changes to your environment can lead to big improvements in consistency and results by reducing decision fatigue.

Send Everyday AI and Jordan a text messageWin a free year of ChatGPT or other prizes! Find out out.Yeah, AI is cool. But have you tried AI WITH good data?! If you're running into AI implementation bottlenecks, it could be your data to blame. Matthijs de Vries, Founder & CEO of Nuklai, joins us to tackle AI and data.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Jordan and Matthijs questions on AI and dataRelated Episodes: Ep 268: AI's Data-Driven Decision ParadoxEp 145: NVIDIA Leader Talks GenAI + Data: Unlocking new ways to interact with our worldUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:1. Data and Large Language Models (LLMs)2. Practical Data Strategies3. Data Quality IssuesTimestamps:01:35 Daily AI news05:00 About Matthijs and Nuklai06:48 Data bottleneck hinders implementation of generative AI.10:26 Start with a goal, leverage data effectively.13:20 Collaborating on data is costly, causing limitations.15:46 Standardize data access to improve overall efficiency.18:46 Discussion on the use of synthetic data.23:13 Challenges for small AI projects due to funding.27:33 Crowdsourcing data important for future developments.28:38 Data used to improve bread quality. Multiple purposes.Keywords:Everyday AI, Jordan Wilson, generative AI, data bottleneck, OpenAI, GPT 4, SAM 2, video segmentation, Meta, AI Studio, chatbot creation, llama 3.1 model, Matt deFries, Nuclei, structured data, unstructured data, Large Language Models (LLMs), AI implementation, data in silos, data consortiums, data pipelines, data collection, memory efficiency, synthetic data, crowdsourcing data, data quality, human-generated data, collaboration, data science, philosophy in data. Get more out of ChatGPT by learning our PPP method in this live, interactive and free training! Sign up now: https://youreverydayai.com/ppp-registration/

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There's a moment in every entrepreneur's journey when clarity hits, and for many, it's realizing the potential of data-driven business insights. This week, I'm excited to have this conversation with Suneera Madhani, the founder of Stax and CEO School, who used it to predict market trends, understand customer behavior, and streamline operations. This strategic shift propelled her ventures to success and now guides the growth of her current fintech enterprise Worth AI. About Suneera MadhaniSuneera Madhani's entrepreneurial journey began with her founding Stax (formerly Fattmerchant), a revolutionary payment platform she grew from a fledgling idea to processing over $5 billion in payments. Her innovative approach to blending technology with financial services not only transformed how small businesses manage transactions but also was got her recognised by Entrepreneur Magazine among the 100 Most Influential Women. A recipient of many accolades, including a spot on Fortune's prestigious 40 under 40 list, Suneera is driven by a passion for empowering women in business. Her commitment extends beyond her ventures, as she continually seeks ways to help women entrepreneurs have it all. Today, Suneera leads Worth AI, leveraging artificial intelligence to further innovate business operations.Key Insights:Don't Skip Data Standardization. Standardize the data collection and analysis processes across your business to ensure consistency and accuracy. This makes it easier to compare metrics over time, leading to more informed decision-making and improved strategic planning.Focus on Execution. Put extra effort into the practical implementation of ideas and plans. Effective execution involves monitoring progress, making timely adjustments, and holding the team accountable, which are crucial for turning visions into reality and achieving business goals.Be Intentional with Growth Strategies. Clearly define your growth objectives and develop targeted strategies to achieve them. This includes identifying key markets, setting measurable goals, and allocating resources strategically to maximize ROI and sustain long-term growth.Simplify Business Processes. Look for ways to simplify operations to improve efficiency and reduce costs. This could involve cutting unnecessary steps, automating tasks, or reorganizing teams to better align with your business goals.Empower and Inspire Teams. Foster a supportive and motivating work environment that encourages innovation and collaboration. Empowered teams with a clear sense of purpose and commitment are more likely to contribute positively to the business's success and adapt quickly to changes.Suneera's best advice for entrepreneurs:“If you can do it once, you can do it better.”Connect with Suneera Madhani:InstagramXLinkedInWorth AICEO SchoolFollow Beyond 8 Figures:LinkedInXWebsite

Send us a Text Message.SummaryIn this episode, Rudy Stankowitz discusses responsible dosing of pool chemicals. He provides tips and best practices for accurate dosing, including standardizing measures, calibrating measuring cups, and using a food scale. Rudy also explains how to create a density-based conversion chart and emphasizes the importance of using consistent suppliers. He suggests using prepackaged doses and digital scales for more precise measurements. Rudy demonstrates the calculations for converting between weight and volume using density and provides examples for different brands of calcium hypochlorite. He also highlights the significance of staying within acceptable ranges for chlorine, total alkalinity, calcium hardness, and other chemicals.Keywordsresponsible dosing, pool chemicals, accurate dosing, standardizing measures, calibrating measuring cups, density-based conversion chart, consistent suppliers, prepackaged doses, digital scales, converting between weight and volume, acceptable rangesTakeawaysStandardize your measures and calibrate your measuring cups to ensure accurate dosing of pool chemicals.Create a density-based conversion chart to easily determine the volume of chemicals needed for a specific weight.Use consistent suppliers and stick to the same brand of chemicals for better control and accuracy in dosing.Consider using prepackaged doses and digital scales for more precise measurements.Stay within the acceptable ranges for chlorine, total alkalinity, calcium hardness, and other chemicals to maintain a safe and balanced pool.TitlesThe Importance of Consistent SuppliersCreating a Density-Based Conversion ChartSound Bites"Standardize your measures. Calibrate your measuring cups. Ensure all cups used by the team are consistent and labeled.""Create a density-based conversion chart that lists the common pool chemicals, their densities, and the corresponding volume in cups for a standard weight.""Use consistent suppliers and stick to the same brand if you want to achieve accuracy AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the Show.Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

On this episode of the Pacey Performance Podcast, Rob is speaking to 3 experts when it comes to the research and application of force plates, Phil Graham-Smith, Matt Jordan and Paul Read. The converation starts off with Phil diving into how we choose a force plate and what are our options to ensure we are choosing the right technology for our needs. Phil highlights the importance of having a clear objective when selecting force plates, as knowing what and why we are testing is crucial for effective usage. The experts discuss the benefits of using dual force plates for tracking asymmetries in athletes, which is particularly useful in rehabilitation scenarios. This approach not only helps in pinpointing discrepancies but also in enhancing overall performance by ensuring both sides are equally developed. Listeners will also discover the importance of instantaneous feedback and robust data analysis provided by force plate software. Such features are integral for integrating with other measurement devices and offer real-time insights that can dramatically influence training decisions. Jump mechanics are another focal point of the discussion, illustrating how jump height, ground contact time, and the duration of eccentric and concentric phases are pivotal metrics for measuring athlete fatigue and performance. Understanding these metrics within a standardized framework helps in effectively interpreting the data and making informed training adjustments. The podcast also covers practical techniques, such as the hands-on hips method, to ensure consistent and reliable data collection during jump tests. Furthermore, the discussion extends to how force plates can aid in classifying ACL injuries through detailed analysis of jump measures and mechanical variables, providing invaluable support in rehabilitation and training regimes. Towards the end of the podcast, the conversation shifts to the importance of selecting the most reliable metrics and avoiding those that are less consistent, such as the rate of force development. The experts stress focusing on metrics with a strong biological basis and high repeatability to ensure the data collected is both accurate and useful. This episode is an indispensable resource for coaches, athletes, and sports scientists eager to leverage advanced technology to enhance athletic performance and prevent injuries. Main talking points: Understand various force plate types for specific needs. Clearly define testing objectives for effective force plate use. When to and when not to monitor athlete asymmetries. Instant feedback, robust data analysis enhance training decisions. Measure athlete fatigue and performance with key metrics. Standardize data interpretation using a consistent framework. Force plates classify ACL injuries through jump analysis. Prioritize reliable metrics, avoid inconsistent rate of force development. Focus on metrics with strong biological basis, repeatability. Adjust training based on individual and sport-specific demands.

For a full transcript of this episode, click here. I'm gonna encore this episode with David Scheinker, PhD, for several reasons; but here's a big one: Why are we as an industry not doing what David Scheinker suggests in this episode? Why are we not doing, I don't know, kinds of logical things to reduce admin burden in this country when everyone agrees admin burden is a problem? But let me back up for a moment for context. Two things happened since this show originally aired. One is that I was invited to a fireside chat by the Advisory Board to talk with Abby Burns, one of the amazing hosts over at Radio Advisory; and we talked about value in the healthcare industry. And if you define value as benefit divided by costs, and you can cut costs—like cut admin burden costs in half—then you have created some really nice communal value, which we talked about at length during that aforementioned fireside chat. Here's the other thing that happened since this show originally aired. I read the book by Mike Leavitt, mainly because Steve Schutzer, MD, kept talking about it. The title of the book is Finding Allies, Building Alliances. Maybe I will do a book report about this at some point, but let me share a couple of key quotes just to get the party started here. Mike Leavitt wrote, “A diverse alliance, well led and well managed, can bring resources to bear on a problem that no organization can match—even the largest of organizations. The synergy of resources—from financial to intellectual—can deal effectively with a wide range of issues confounding organizations today.” I found that very interesting. Here's the second quote, which deals with what the top reason is that such diverse alliances may wish to hook up. “[It's] a common pain: A shared problem that motivates people and groups to work together in ways that could otherwise seem counterintuitive.” Hmm … so, back to administrative burden. Let's review the facts that David Scheinker, PhD, shares in the interview that follows. He says any given transaction will cost provider organizations 14% of the total transaction costs to manage to get paid. Yes, it costs 14% of a transaction merely to get paid for the transaction. This is a big reason why both Peter Hayes, in the episode with him (EP424), and also Marshall Allen (EP425) talk about for why cash prices can be a whole lot less than going through insurance prices because you can skip a lot of insurance burden. Now, on the payer side, add to that 14% an additional 5% to 15% to pay said transaction. That 30% of healthcare is waste stat that keeps getting tossed around. Listen to the show with Will Shrank, MD (EP413) for more on that. But, yeah … here's 20% to 30% of every transaction that is waste. And we haven't even gotten into redundant care or inappropriate back surgery yet. Our industry spends up to 30% of our money just trying to get paid and pay. Here's a case study for you. You know who has already solved for this whole “it's really hard to get paid and pay” dilemma? Derivative traders. It used to cost derivative traders $100,000 to do a contract, any given contract. And they worked together and got this down to $5000 by doing some of the stuff that David Scheinker talks about in the show. And, I don't know, I feel like the healthcare industry could also do this, too, if they wanted to. But there are a whole bunch of reasons why our industry cannot seem to get together and be as ruthlessly practical as derivative traders—or banks, who have figured out how to work together to process credit cards to reduce their own common pain. Here are but a few of the reasons, potentially, why the healthcare industry doesn't get together to reduce administrative burden in some of the ways that Dr. Scheinker talks about. 1. Some organizations actually make a lot of money off of that transactional waste. As but one example—and not to just pick on one, but we don't have all day—how about some RCM (revenue cycle management) companies who may or may not be owned by the same vertically integrated stacks as the payers themselves? As I have said any number of times, one person's—or potentially an entire country's, as the case may be—one party's waste, is somebody else's honeypot; and I am not sure if this is any exception. 2. Legacy technology and data systems and all the sunk costs therein 3. As Kaye Davis and Katrina Hubbard reminded me about the other day, there are some serious regulations in healthcare due to everybody being a vendor of CMS that adds a layer of regulatory complication to many collaborations. Also, state laws sometimes have an unintended side effect of making it tough to collaborate. Now, are there any precedents for this type of collaboration in the healthcare industry? Yeah, actually Surescripts, which, don't forget, was created by an alliance of PBMs (pharmacy benefit managers) who worked together because they all wanted to enable e-prescribing and needed a joint platform to do it. Look, I could say a lot about this one, but nonetheless, so much of what gets talked about in the show today with Dr. David Scheinker is very, very actionable. Just want to note that since David Scheinker was on the show, he and his team have done some major research over the past few years into ways that contracts can be standardized. If enough of you reach out and say that you're interested, we, for sure, can have David come back on the show and discuss. David Scheinker, PhD, is a clinical professor of pediatrics. He's the executive director of systems design and collaborative research at Stanford Children's Health. He also founded and directs SURF Stanford Medicine. And with that, here is your original episode. Administrative costs in the United States have a bad rap. You don't have to look too far to find an article about how there's now, like, 10 administrators for every 1 physician in this country. Or 3 to 4 billing people for every physician. Or consider what Dan O'Neill was talking about in episode 359. He was talking about IPAs (independent physician associations) and other managed care entities. As Dan mentions, contracting with some of these IPAs is like an “I love 1990” flashback. The contracting process transpires via mail. Not email, mind you. Mail. Like, stick-a-stamp-on-the-envelope mail. So, in sum, there's a lot of pretty well-founded complaining about administrative costs in this country. A lot of this administrative stuff is truly inefficient and a fantastical waste of time. So, here we are freaking out about staffing shortages, overlooking that doctors at the heights of their careers are spending some percentage of their time not counseling, treating, or diagnosing patients but twiddling their thumbs on hold with one insurance company or another slowly burning out by the inefficiency of it all. Or doing pajama time, and we all know that too much pajama time means also burnout on a silver platter. So then, let's get granular here. If we're trying to quantify admin costs, how you do that is to quantify how much each transaction costs. How much does it cost to send a bill and get paid for it? How much does it cost to file an appeal and a denial of a prior auth? Add all those transactions together and you get the full cost of the administrative burden. In this healthcare podcast, we're digging into a paper about admin costs written by David Scheinker, PhD (my guest today); Barak Richman, PhD, JD; Arnold Milstein, MD, MPH; and Kevin Schulman, MD, MBA. I have the pleasure of speaking with David Scheinker, PhD (as I mentioned), who is the lead author on this paper. Just to underline a major takeaway from this conversation with Dr. David Scheinker, he reiterates a recommendation to eliminate a big proportion of administrative costs. I guess I should say spoiler alert here, but the major takeaway/recommendation is this: Standardize healthcare contracts between payers and providers. Every payer and every provider finds one contract template and uses it. I don't mean one template per payer or per provider, although that probably would be a revelation in and of itself. But I mean that all payers use one basic provider contract. A couple of specifics here: The template that I'm referring to (and that Dr. David Scheinker is referring to) consists of parameters. What do I mean when I say parameters? Consider what Airbnb does when you're looking for a place to stay, as an example. How many bedrooms (that's a parameter)? How many bathrooms (that's a parameter)? How many amenities (that's a parameter)? After everybody picks their standard set of parameters, at that point, all parties can negotiate and come up with whatever they want for what is the price of an extra bedroom or whatever value you're gonna assign to that parameter. Go nuts there, but from a data collection and analytic perspective and a getting paid perspective, it is way easier to do it that way—meaning it's way easier to execute and report when all of the contracts use the same parameters. Also, you can build tech to do a lot of that because you don't have to write algorithms with exponential variables. Also mentioned in this episode are Abby Burns; Michael Leavitt; Steve Schutzer, MD; Peter Hayes; Marshall Allen; William Shrank, MD; Kaye Davis, MPH; Katrina Hubbard; Dan O'Neill; Barak Richman, PhD, JD; Arnold Milstein, MD, MPH; and Kevin Schulman, MD, MBA. You can learn more by connecting with David on LinkedIn and following him on X (Twitter).   David Scheinker, PhD, started his career as a research mathematician and switched to healthcare operations to work on an interdisciplinary team and have a more immediate impact. He is a clinical professor of pediatrics, the executive director of systems design and collaborative research at Stanford Children's Health, and a member of the Clinical Excellence Research Center (CERC) at Stanford University. He founded and directs SURF Stanford Medicine, which brings together students and faculty from the university with physicians, nurses, and administrators from the hospitals. He studies clinical care delivery, hospital operations, sensor-based and algorithm-enabled telemedicine, the socioeconomic factors that shape healthcare, and healthcare policy.   10:39 What's the quantitative administrative cost in an average transaction? 11:05 What's the quantitative administrative cost in a healthcare transaction? 11:58 What does the healthcare billing and administration cost add to the US's overall healthcare spend? 12:53 Is it possible to cut billing and administrative costs in healthcare? 14:17 “In some ways, the problem for healthcare should be simpler.” 15:30 What does the complexity of the current system look like in a doctor's office? 18:42 How did David go about studying healthcare administrative costs? 21:34 “It doesn't have to be simple; it should be standardized.” 24:50 What would be the pushback on standardizing contracts in healthcare? 25:43 Why is it possible to gain more value by losing customization in contracts? 27:20 “Never let a good crisis go to waste.” 27:41 “It's much easier in healthcare to build something new than to change something that exists.” 30:47 What benefits does telemedicine have to cutting administrative costs? 32:17 What is another significant benefit of using standardized contracts? 33:26 Why haven't standardized contracts become a common thing in the current healthcare system?   You can learn more by connecting with David on LinkedIn and following him on X (Twitter).   @David_Scheinker of @SURFStanfordMed discusses administrative burden on our #healthcarepodcast. #healthcare #podcast #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Dan Mendelson, Dr Benjamin Schwartz, Justin Leader, Dr Scott Conard (Encore! EP391), Jerry Durham (Encore! EP297), Kate Wolin, Dr Kenny Cole, Barbara Wachsman, Luke Slindee, Julie Selesnick

There's a danger when we move too fast with fitness. During today's ten-minute walk, Dave unpacks advice from an expert on habits. Check out Walking is Fitness on YouTube You can use the March Walking is Fitness Challenge to either standardize or optimize your walking. Get more information about the March Challenge and download your free tracker HERE Support the podcast with a donation through Buy Me A Coffee Learn more about your ad choices. Visit megaphone.fm/adchoices

There's a danger when we move too fast with fitness. During today's ten-minute walk, Dave unpacks advice from an expert on habits.Check out Walking is Fitness on YouTubeYou can use the March Walking is Fitness Challenge to either standardize or optimize your walking. Get more information about the March Challenge and download your free tracker HERESupport the podcast with a donation through Buy Me A Coffee Learn more about your ad choices. Visit megaphone.fm/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Ducks Unlimited podcast, host Katie Burke is joined by Wes Dillon, an independent consultant for the firearms industry, and Josh Loewensteiner, Fine Arms Division Head with Guyette and Deeter. They discuss the G&D Fine Sporting Arms Auction and the enthusiasm in the market for high-quality sporting guns. Wes and Josh share their background growing up in a hunting and outdoor environment and joining the Fire Arms industry. Wes shares the story of when the legendary gun, Bo Whoop was found and auctioned. The trio also discuss some interesting parts of American fire arms history. www.ducks.org/DUPodcast