“Insurance, You Indemnify Me" - With Shawn Michael Walker(SVP at Premier Group Insurance, A Top 50 Insurance agency in the US, doubling in size every three years.)What to expect on the POD cast: Come for the funny, lively, real conversations. Stay for the insurance content you are dying for. The stories will be hilarious, the content will help you grow as an industry professional, no matter if you are a senior leader at a carrier, or a brand new Captive or independent agent. On this podcast you will hear interviews from three different Segments: First and foremost, AGENTS. How are they and what are they doing to provide “So Much More to their clients and Carriersâ€. Their funniest stories. And More. Second, the Carriers. Senior leaders, Local leaders. Carriers have deep bench strength in their knowledge vault. How they do “So Much More†for the Agents... We’ll introduce you to their side of the equation, in a way you have not seen yet. Third, Insurance vendors. #Insuretech. CRMs, lead providers, All things that we should consider as agents and carriers to make life better for the Independent Distribution channel. These are going to be no nonsense interviews on what the product does, why it is worth it, etc. I’ll push them to know what makes their Tech or angle better than the next tech company.I’ll try to get one done a week. Come back for more, and share the shiz out of these shows! If we interview your agent friends, show him some love by sharing! Make him/her/other accepted pronouns, famous. Contact me for show ideas or Interviewees. ShawnW@pgiagents.com***Disclaimer: This content is intended for informational purposes only. Nothing stated in this content is intended to modify, change or adjust coverage to any insurance policy you have or may obtain from an insurance carrier now or in the future. This content is not intended to be relied on as legal or medical advice. While a good faith effort has been made to verify the claims in this content, we make no guarantee that this content is free from all mistakes or errors. Copyright © 2021 Premier Group Insurance, Inc. All rights reserved.
Drumrollllll...... "Insurance, You Indemnify Me" Season 4 is back with Shannon Holtman, Co-Owner of JSH Insurance Solutions. If you don't know Shannon. He is a Colorado famous agent (I'd even say west of the Mississippi). When he walks into a room, everyone taps the person they are sitting next to and in hushed tones, says, "That's Shannon Holtman, he's the reason I am in insurance today."This episode is playful, Watch it! Watch it now. He just made the switch to IA in the last 2 years (Rough time to make the switch) Hear how it's going! Honorable Mentions: Jeff HoltmanAgency VAWessly J. AndersonJason StoroschuckCanopy ConnectSALTThe Insurance Soup Farmers InsuranceAnd a ton of others!
On this week's episode of Insurance, You Indemnify Me, we are honored to introduce Ray Huang. Ray is the Sr. Director of Marketing for Canopy Connect, which is becoming one of the most popular tools used by insurance agents today. Canopy is famous for easing the process of collecting client information and dec pages, but in this episode, we dive deep into everything that Canopy Connect can do for an agent. This is an episode you will not want to miss! Sign up for Canopy Connect at https://usecanopy.com/agencies14-day trial and $50 off your first month when you use discount code at checkout: indemnifyme (expires June 30, 2024)Time Stamps: 3:00 - Who are you, Ray? 8:27 - I love your creative marketing at Canopy Connect, Can you tell me about that? 12:00 - Canopy Connect collects declaration pages, but what is everything it can do? 16:30 - Many agents think of Canopy as a PL product, but you're saying it is for all lines of insurance? 17:50 - What percent of clients actually use this link?/What do you say to an agent who says I don't struggle to get my client's information without Canopy?29:52 - Once a client fills out the link does it automatically prefill their information in my comparative rater?31:45 - Can I send client info to Carrier raters?32:42 - What does the development roadmap look like? 34:35 - Can you describe the golden user of Canopy Connect and how they use it? 37:45 - Is anyone using APIs with Canopy? 41:20 - What makes Canopy better than the competition? 45:50 - It's very affordable, can you expand on the cost of Canopy? 52:30 - I constantly hear that Canopy is the bee's knees, thank you for your time! Honorable mentions: Guitar CenterCasey Armstrong, Senior Account Executive Canopy ConnectCanopy Connect Hawaiian shirtsHawksoft 2024 HUG National ConferenceSan DiegoBMWChris Long, Longevity InsuranceHawksoftSalesforceHertzBudget
This week's guest on the podcast is Tom Quintrell. Tom is the founder and owner of QIG (Quintrell Insurance Group) based in Oak Grove, Missouri. He is a lifelong insurance professional who has cultivated a rewarding multi-generational career in the industry. Tom understands the invaluable role agents play in their clients' lives and enhances the sense of security for his clients. Join us to glean insights from an experienced agent!Timestamps:1:00 - You're from Kansas City? 4:30 - Who are you? 8:05 - I asked about the downsides of being an independent agency owner. 12:15 - Do your due diligence when picking a partner. 15:40 - Was Dad mad when you left Allstate? 24:40 - Is your son as gregarious as you are? 28:15 - Funnies story in insurance? 37:00 - This is Agent Smith with the FBI. 49:05 - What don't carriers understand about agents? 53:20 - Who are your mentors or personal board of directors?56:22 - How do you manage your time? 59:25 - What mistakes have you made along the way? 1:04:35 - One of our superpowers is just being authentic.1:09:05 - Favorite carrier? 1:10:12 What would you tell younger Tom?Honorable Mentions:QIG (Quintrell Insurance Group)Kansas City CheifsBroncosTayor SwiftPatrick Mahomes Robert ClingerAllstateAgent of the Year(Allstate)FarmersMet LifeMerrill AgencyFBIMontana TravelersNational General
Kaleigha Moore Cramer is the founder and owner of 212 Insurance Group in Arab, Alabama. Kaleigha discovered her talent for sales while in college, and in short order brought her skills to the insurance industry. Since then she has accumulated more than 11 years of experience and has opened an agency that has become an important staple within her community. Kaleigha understands how to take her personal experiences and turn them into selling opportunities. She connects with her community on a grassroots level and uses her knowledge and personal experience to connect with her clients and become more than just a salesperson to them. You will not want to miss this episode, it is chalked full of advice on how to organically find your clients and niches. Time Stamps: 0:15 - Who is Kaleigha Cramer?3:00 - We are here to help people. 5:10 - How do you go from cell phone sales to insurance?12:45 - How long were you at Allstate?13:00 - This is the Broadway episode! 15:00 - Career path to independence? 17:00 - I learned what I wanted to do as an agent, but also what I didn't want to do. 19:39 - So you found independence through Insurance Soup? 21:40 - What has been the most difficult part of starting your independent agency? 25:30 - Utilize your carrier reps to understand your carrier's appetite and vet your client for legacy policies.27:40 - I am a field underwriter. 29:30 - Who is Ezra and what's the story behind the mullet? 33:15 - Mentors in the industry?37:24 - What do you think carriers don't understand about agency owners? 41:50 - What is the funniest insurance story you have? 46:41 - How do you manage your time?55:00 - What are your niches? 59:10 - What mistakes have you made? 1:05:50 - What is your favorite musical? 1:10:45 - What advice would you give to your younger self? Honorable Mentions: David CrothersRon WadleyAmanda MintersInsurance SoupMatt GenovaCharles McDadeJeffery Seidel SafecoTaylor DobbieShake the HateGalinda BakerMalia RodgersTarren MooreJack JamisonScott HowellBradley FlowersRon WadleyMichael McCormickPaul DaughertyTara VarnerBlake NorwoodMaciel (PGI agent in CA)
In this week's episode of “Insurance, You Indemnify Me,” we have super-agent John Flores! John is the owner of TBI Insurance. Before opening his agency, he held numerous positions with Farmers Insurance where he learned the industry on both the carrier and agency side and trained agents on his success. Before making his way to PGI he managed an independent insurance agency aggregator in Colorado. He has a unique perspective of the industry and shares a ton of valuable information in this episode.Time Stamps:0:45 - Who is John Flores?2:50 - When did insurance become a part of your life? 7:10 - What was your pitch as a recruiter? 11:50 - You can't discount anybody. 16:00 - How long were you with Farmers? 17:00 - Carriers don't understand the day-to-day of the agent. 20:15 - After Farmers where did you go? 21:55 - As a recruiter, did you buy into the pitch that captive was better than independent? 25:40 - Are insurance agents salespeople or are they field underwriters? 30:45 - Is a life insurance more of a sales pitch or an info session? 31:25 - Does your agency have a responsibility for profitability or is it on the carriers? 36:00 - Funniest story in insurance? 40:45 - What do you think carriers think about independent agents? 45:20 - What do carriers think about agents, but they are wrong? 50:00 - What is your tech stack? 56:00 - Who's your favorite carrier and why? 1:02:00 - How has your day-to-day changed in this hard market?1:08:50 - Is the client always right? 1:13:38 - Coolest agent you know? 1:17:00 - Advice you'd give your younger self. Honorable Mentions: Mesa, ArizonaHawaii Farmers InsuranceDave GouldJameson StoroshuckWe Bought a ZooEzLynxJack JamesonLittle CeasersCanopy ConnectSafeCoJeff Holtman
In this week's very special episode of Insurance, You Indemnify Me, we welcome, the recently promoted EVP of Liberty Mutual Chief Distribution and Marketing Officer, Tyler Asher. Tyler's most recent role before his promotion was President of Independent Agent Distribution with oversight of Safeco, Liberty Mutual (Small Commercial), and State Auto Brands. Hang on for this fast 30-minute conversation as we get to know Tyler more personally, take a deep dive into the current state of the insurance market, explore its drivers, when it might end, and what winning agents are doing to adapt, with one of the brightest minds in our industry. We say this all the time, BUT this episode is one that YOU CANNOT MISS!
The guest on this next episode has an incredible message! We first met Cristos Provistalis when he presented to a group of 50 agents and brought the house down with his messages of customer service, situational awareness, what we sell, and so many more messages. Christos worked for the world-class Walt Disney organization for years, learning the best class of customer service, and he brought back all he learned to help run his family's generational restaurant business. Now, he travels the nation speaking to companies in every industry, You can bet his message will relate to you no matter your profession! I would encourage you to watch and see if this up-and-coming speaker in our industry has any relatable stories he learned working for a company that is possibly known for being the best at customer service.Timestamps: 2:00 - Who is Christos? 7:00 - I was lucky enough to meet Chris Paradiso. 9:30 - My wife gave me full support to create my class. 11:20 - "One person can really change your trajectory."13:45 - "You're an average of the 5 people you hang out with the most."15:45 - You have to know what you sell, and it's not the product! 22:00 - We had a Big Fat Greek Wedding Reception!23:20 - What have you learned about the Insurance agency?26:00 - It's an incredible time for opportunity. 30:00 - Give me a rundown of your class. 33:00 - "We are all in the customer perception business."38:15 - Best customer experience you got from your most recent stay at Disney. 49:00 - How does one business differentiate itself from other businesses like it? 1:00:50 - How does Walt Disney make those magic moments. 1:08:15 - What would you tell 22-year-old Christos?1:16:40 - Your message is so much more than just customer service. Honorable Mentions: Connecticut Chris Paradiso Chris Paradise Mastermind ClassWalt DisneyGreeceGolden GirlsNatalie Walker Hartford, Connecticut.Merrill Insurance AgencyBrett MerrillSoup LiveMike Stromsoe
Insurance, You Indemnify Me. SHORT: What do you sell?
Insurance, You indemnify me short: Answering FAQs like a pro.
Insurance, You indemnify me short: What is your superpower?
Insurance, You Indemnify Me. SHORT: What improvements can you make?
Insurance, You Indemnify Me short: How much of communication is verbal?
In this week's episode of Insurance, You Indemnify Me, we have Chris Long as our guest. Chris is the owner of Longevity Insurance, one of PGI's biggest agencies to date. Like many independent agents, Chris was originally a captive agent. Come hear his story of why he made the switch ten years ago, and how in the past ten years he has made his agency one of the strongest at PGI! Time Stamps: 1:00 - I was the first agent you signed to PGI I believe. 2:45 - Who is Chris Long? 5:30 - I Just had a baby! 9:00 - What was the catalyst that made you move from Farmers to Independent? 12:15 - What would you tell a captive agent debating making a switch? 16:00 - What happened when you went independent? 20:00 - If mortgage lender leads have been slow, how have you adapted? 22:15 - Who works at your agency? Processes? Everything? 30:00 - What's the funniest story in insurance? 33:40 - Whose the coolest guy you know in the insurance agency? 36:12 - What makes insurance foxy to you?37:50 - Thoughts on this hard market? 44:00 - Canopy Connect? 50:00 - What other technology do you use? 51:30 - I want to go back to the hard market. 55:00 - What are you and other winning agents doing to win today? 1:00:15 - What is the magic sauce of Longevity? 1:05:15 - Favorite carrier and why?1:09:15 - What do carriers need to know? 1:10:40 - What is the equation between rate and other factors? 1:15:10 - What would you tell young Chris? Honorable Mentions:University of ArizonaFarmersJosh MartinPaul DohertyWe WorkNew England PatriotsDenver BroncosTravelersCanopy connectEzLynxInsurance CommissionerSafeco
On this week's episode of Insurance, You Indemnify Me we have Jason Storoschuck, owner of S&K Insurance Agency. Jason has had an interesting professional career. From being a Private Investigator like Magnum to owning a captive agency for 14 years. Jason has endless tips and tricks that any agent can learn from, and quite a few fun stories to go along with, like maybe almost fighting in the Roman Colosseum! Are you not entertained? If you don't have time for the full episode here are the important time stamps:0:53 - Who is Jason? 3:45 - What was it like being a private investigator? Was it like Magnum PI? 9:10 - You were with Farmers for 14 years, how long have you been independent? 13:30 - I opened my agency on December 1st of 2019, and then covid hit, how did you handle it? 14:45 - What's the funniest thing to ever happen to you in insurance?16:54 - The coolest guy you know in the industry? 18:00 - What makes insurance foxy to you? 19:50 - Thoughts on the hard market? 26:00 - What are you doing to win? 27:00 - What was it that made you bail from Farmers? 30:00 - Shawn Micheal Walker almost got into a fight in Paris!31:30 - Jason almost got in a fight in the colosseum in Italy! Gladiator!33:20 - What is the tech you use in your agency?45:40 - What do carriers do that drives you nuts?48:45 - What percent of your decision is driven by rate? 53:00 - What would you tell young Jason? Honorable Mentions:Pittsburg, PennsylvaniaAurora, ColoradoArizonachihuahua Hungarian Hunting dogUkraineShamrockFarmersMarch MadnessJeff HoltmanDavid ColvinCovid-19Tommy BoyZillowParis, FranceCanopy connectLevitateExlynxOutlook
This is just a short chat with Jacob King, Hopefully, we can get him back on for an entire episode soon, but for now, enjoy this golden nugget. Jacob started Trusted Insurance Partners in Plano, TX immediately after graduating from Texas A&M University. He is young, determined, and one of our best agents, come hear what he has to share! Honorable mentions: Texas A&MGermaniaPlano, TX
Andy Mathisen is the Co-founder of GloveBox. GloveBox is a centralized mobile and web application allowing insurance policyholders to access their policy documents, pay a bill, initiate a claim and so much more regardless of which carrier their policies are written with. The goal of GloveBox is to enhance the customer experience for the insurance client while reducing service costs and increasing overhead for both agencies and carriers.Before Starting GloveBox, Andy worked for a large agency, as a VP, Director of Marketing, and Director of Sales. He has plenty of experience on not only the agency side but now the technical side of the insurance world. This episode is jam-packed with valuable information. Time stamps:0:30 - Who is Andy Mathisen?5:00 - There are kids trying to get into insurance now. 6:50 - Agency life or tech life? Which is better?10:30 - Who's Better with the ladies? You or your brother?11:50 - Best Practice an agent can use in their agency? 13:50 - What is Glove Box?19:40 - How did two successful agency guys become tech guys? 27:00 - How did you get huge Mortgage Brokers to give you leads?35:00 - What makes Glove Box better than the others? 38:45 - Who are some agents who are absolutely killing it? Why are they killing it?44:30 - Winning tech companies are doing what? 47:30 - What's the funniest insurance story you have?55:40 - One City World Tour, What is it? 1:02:30 - Rapid fire questions! 1:07:40 - Andy has a question for Shawn!Honorable Mentions:Highlands Ranch Highschool FalconsDenver BroncosUniversity of KansasKansas CityLawrence, KS. Glove BoxMinionsElfHome Alone 2Christmas VacationInsurance agent appVertaforeInsurelinkUrban YoungPatrick McBrideCJ HuntsenpillerAaron GordonChad MaxeyBradley FlowersThe OfficeParks and RecreationScott Howell
Terren Moore was raised in the piney woods of East Texas in Winona with a supportive family who stood by his side in all his ventures - music, sports, or starting his first farm. Terren attended Tyler Junior College on a band scholarship and transferred to Tarleton State University where he earned his bachelor's degree in agricultural services and development.Following college, he worked for Texas Farm Bureau Insurance and started his own insurance agency, Moore Farms & Insurance, with the mission to "Feed & Protect." He is the president of the Greenville Kiwanis Club and a member of the Chamber of Commerce. Beyond his career, Terren enjoys playing drums and piano for churches in the area and is grateful to see many sides of life.Timestamps:0:52 - Who is Tarren Moore?5:00 - How do farming and insurance come together?7:12 - How did you become a piano player?8:55 - How did you become a Justin Boots model? 11:00 - I met Chris Paradiso at Soup Live.15:50 - When did you get into insurance?19:50 - How did you hear about PGI?22:40 - What's your favorite produce to grow? 23:40 - What's the most recent process you've implemented in your agency. 25:20 - "If Uncle Ron does it, I'm doing it!"25:50 - Tech in your agency?31:15 - What advice would you give younger Tarren? Honorable Mentions:Greenville, Texas. Chris ParadisoMike StromsoeTarleton State UniversityTexas A&M UniversityFriscoFarmers Bureau Charles McDade "Chuck"Soup LiveAgency ElephantMatt HahnEzLynx
This episode's guest is Jack Jameson, owner of JWR Insurance, an insurance celebrity who has recently been reborn into the world of independent agency ownership. He's saving folks so much on the P&C side he is freeing up and finding the budget to get the Life and Health All day long. Jack is Farmers famous, before becoming independent he spent 20 years with farmers! As one of their top producers of life insurance, Jack was sent across the country to spread his knowledge with fellow agents. While most have to travel to expensive conferences to listen to Jack, we brought him to the show for you! Jack is a SERIOUS life guy and everyone should listen to this specific show with a pen and paper in hand, it's that good!If you don't have time for the full episode here are time stamps. Time Stamps:0:40 - Jack Background10:05 - I grew up dirt poor11:00 - So literally every Farmers agent has seen you at least once?12:17 - “My Goal when I am on the main stage is to give the audience the want to, to sell life”13:03 - “My Goal when I speak is to offend half the audience and Inspire the other half”13:36- “Most of the audience is P&C agents, how does a P&C agent make that transition?” “We are taught to go through the garage”14:39 - “You don't have to be a millionaire to be sued like one” – Umbrella Line19:45 - “Tell me the best story you have in your entire career of Indemnification” Gold for the next ten minutes.21:35 - Bad things happen to good people24:25 - “You are not a real-life insurance agent until you deliver your first death check”30:10 - ‘My DM was old School, the reason I started a review program was to fix all my mistakes33:33 - “Are you sharing that story with your client?”35:34 - “To be a top writer, you must be a combination of two things bold and sincere”38:35 - #1 objection to selling is, “I don't want to make someone feel uncomfortable”….Thrown Metaphorical grenades in the room and said see you later, how are you going to deal with that.43:45 - “Nobody's going to make an independent agent do anything”47:20 - “Let's talk about going Independent, what made you want to switch?57:18 - Is the DM Job a dreamy job, that's my question?1:01:15 - “You should be going to the office every day doing what you want to do, not what you have to do”1:02:00 - I would not be sitting here today if Farmers had not given me a chance 20 years ago”1:03:45 - ‘The Soup Live event opened my eyes actually it was my uber ride with Shawn'1:14:00 - “Right policy, right client, right reasons”1:24:50 - “If you suspect your neighbor is cooking crack, Call Jack”Honorable Mentions:LSUFarmersDFWLouisianaSoup LiveDistrict ManagersCasper, WyMinneapolis, MNLife DevelopmentFort Collins, COJack's to live crew facebook groupAchievement clubsFarm BureauBen RederTaylor DobbieTroy KorsgadenDaniel SeongChris ParadisoJared SeylRick NewbyDavid Sewell Kris Pacey
Matt Genova grew up in western Massachusetts. He attended Colorado University before holding different positions in a variety of industries. Matt eventually made his way to becoming the Director of Commercial Lines for Premier Group Insurance. While CL can be daunting for many agents, once agents get introduced and find a footing, few ever turn back. CL Is lucrative, time efficient, and all-around rewarding. So come learn a thing or two from the CL expert himself. If you don't have time to enjoy the entire episode. here are timestamps for your convenience:1:40 - Who is Matt Genova?6:05 - What is the first thing an agent new to CL should know? 11:30 - Pick niches and go after niches. 24:30 - Agents think CL is complex and takes too long, What would you say to that? 28:40 - How can you tell a good commercial at-bat? 31:30 - The pros and cons of the multi-rater system.35:40 - Can you speak to the quoting process and time involved? 42:00 - What should agents understand about carrier capacity? 51:55 - What advice would you give an agent who is nervous about writing CL? 57:00 - The role excess and surplus lines play in commercial lines. 1:06:45 - Can you allocate some of your time to CL?Honorable Mentions:BostonMassColorado UniversityBreckenridgeChris ParadisoLas VegasTarmika Bold Penguin Multi-raterLiberty MutualTravelers
Charles McDade is the owner of McDade Insurance Brokerage Group LLC, in Houston, Texas. Before joining PGI he sharpened his insurance ax with State Farm and Liberty Mutual. In March 2020 Charles started his independent agency with PGI, and despite the curveball of covid, Charles has absolutely thrived in his new IA world. The focus of building an Independent Brokerage was simple, McDade Insurance Brokerage Group, LLC would be “Insurance Driven to Serve”.Charles' self-monikers are "PGI's 3rd funniest agent," or "The Denny's of insurance agents." No matter what title Mr. McDade is embarking on himself at the current moment, you certainly won't want to miss his hilarity in this episode. If you don't have time for the whole episode, here are some conversation timestamps. Timestamps: 1:10 - How much business do you get from the content you post on social? 3:00 - I started in 2010 as a captive agent.10:15 - Who is Charles Mcdade?12:25 - Do you think football prepared you for being an agent? 17:55 - How do you find talent in your agency? 18:45 - Harry Styles is so hot right now!27:00 - Best Presenters from Soup Live Event?29:35 - Just really great advice for life from Charles!41:50 - How are you educating clients on what's happening in insurance today? 51:00 - Are you good at social media, or are you just good at creating content? 58:30 - How did Liberty Mutual prepare you as an agent?1:02:30 - Funniest Insurance story ever?1:07:30 - Favorite carriers?1:13:00 - Tech stack?1:18:00 - What would you tell younger Charles? Honorable Mentions: HoustonPaylocity TexasSoup LiveFacebookBardominuimHurricane IkeState FarmLiberty MutualSpencer LangthornHarry StylesCortlyn VacekChris Paradiso“Be the Last Agent Standing”Malia RodgersRon WadleyBrian BlairJack JamisonCasi AkinsLiberty MutualOpenlySafecoCJ HutsenpillerMatt HahnCanopy
Loretta Dominguez is a passionate business owner of Bundle Bee Insurance of El Paso, Texas. Have you ever heard a cuter name than Bundle Bee Insurance? She provides a charismatic and diligent approach to providing personalized solutions. Before joining PGI as an independent agent 3 years ago, she ran a Farmers Championship agency for over 30 years. In addition to her successful agencies, she also owns and operates Mosquito Vector services provided in both El Paso, TX, and Tampa, FL. Loretta is as savvy a business mind as they come. So don't miss out on this info-packed episode!If you don't have time to listen to the whole episode here are timestamps:1:00 - How did you come across such a cute name for your agency? 4:40 - Who is Loretta?16:30 - Road to bundle bee.27:30 - What do you do on social media that's so special?29:00 - Hill Billy Scavenger Hunt.42:45 - Best insurance stories? (Eddy Van Halen could've been an insurance agent!)54:33 - Rep pushing too hard.104:30 - Proactive vs Reactive on renewals.1:09:00 - What would you tell your younger self? Honorable Mentions:Daniel SoungAaron GordonTikTokBundle BeeGet your Buzz onFarmers4 staff nowVirtual staffBrian BrockmanDigital MarketingVictoria DominguezTravelersJack JamisonLine new home buyers up with a lawyer to do a living will andPodiumBrian Blair Matt HahnAgency Elephant
Ron Wadley is nothing short of a Famous agent. To many, he is known as Uncle Ron! He was an actuary before he started in Insurance and went to farmers before going Independent! Nine years in and he is well known as a Marketing Guru. Agents from all over the industry sit at his feet to listen to him and learn from him. In this show, he gets into what he does, in detail, in his agency. How he does it. We disagree on some significant fronts and it gets a little confrontational at points. We get into how he markets and remarkets, his tech stack, his processes, how he educates clients, his funniest stories, his most meaningful stories, and his favorite carrier. Folks, you can't miss this show. If you need to jump to specific time stamps look below for those and check out the list of honorable mentions! Also, Shawn finally figured out how to share the funniest story in his 20-year career! Timestamps: 1:00 - Who is Ron Wadley? 4:50 - How did you become a marketer? 17:30 - Do you fill your pipeline strictly through digital marketing? 21:20 - How would you describe the difference /between independent and captive worlds? 25:00 - Best speakers from Insurance Soup Live?29:00 - Magical trick for digital marketing? 33:50 - Funniest story in insurance? 40:40 - Most meaningful insurance story?44:40 - How do you provide options to your clients? 45:35 - How do you educate the client? 47:30 - Who is on your personal board of directors? 53:50 - It was called Insurance Stew Once Upon a Time?56:45 - Favorite Carrier, why? 1:09:00 - Reactive or proactive in reaching out to renewals? 1:14:10 - Agency Tech Stack. 1:20:30 - What would you tell younger Ron. Honorable Mentions: Baylor University Waco, TX. TransAmerica Fort WorthBank One TowerFarmers Taylor DobbieMike McCormickInsurance SoupDavid CrouthersJack JamesonBradley FlowersGermaniaEZLynxBrian BlairHubspotDavid CarothersTroy KorsgadenCJ HutsenpillerMalia Rodgers
In this week's episode of Insurance, You Indemnify Me, we have brilliant insurance professional Chad Maxey. Chad Maxey is the owner of Atlas Insurance Services, a PGI agency. After opening his agency, Chad packed up his family and moved into a giant mobile camper. As a new business owner, Chad is able to run his agency from literally anywhere he chooses. He defines freedom, come hear his story! If you don't have time for the whole episode, here are some important timestamps: 1:25 - Who is Chad Maxey?11:00 - Do you place business with ease of carrier?12:00 - What was insurance like when you started?15:25 - Funniest insurance story?27:30 - Do you like conferences? 29:30 - What makes insurance foxy to you? 33:00 - Educate on underinsurance?38:30 - How do you fire a client?59:00 - Where do you draw the line in the sand for renewal increases?1:05:00 - Advice for new insurance professionals?Honorable Mentions: Rusty BucketSteve MartinBradley CooperPatrick BallardLindsey MaxeyBoulderSoup LiveJason CassGloveboxThe Insurance GuysTrenny DillonRyan MathisonAndy MathisonSean MullanOlivia Heir Scott HowellCharles McDadeLance HoltmanBrian BlairAgency ZoomAgency Elephant
Cassandra Hayne is originally from Southern California and moved to Pensacola Florida when she was twelve. She attended college in Gainesville at the University of Florida. She has been with PGI for 6 years where her roles and responsibilities have grown and shaped alongside her own personal growth. She has a wealth of knowledge on our industry so come soak some of it up! There are a lot of name drops in this episode, you never know who is going to be mentioned. 0:20 - I'm from Olympia, Washington. 3:00 - Who is Cassie?6:45 - How did you blossom your insurance knowledge? 11:15 - Who are the mentors who inspired you in your career?16:45 - Finding the why behind the reasons I do things is very important to me.20:20 - I joined a Women in insurance group call. 23:30 - Liberty Mutual recently did a study on women in insurance.27:00 - Any more mentors? 39:45 - How can we fix the compensation disparity 43:15 - Funniest insurance story ever?53:30 - What makes insurance foxy to you?55:20 - Can insurance change the world? 1:02:15 - tell us about the new LMS you are building for PGI agents1:07:45 - 5 pillars rapid-fire questions. 1:20:30 - What advice would you give to a young insurance professional?Honorable Mentions: Olympia, Washington. Mount Rainer Tacoma University of UtahUniversity of FlordiaDenver Back to the FutureGhost BustersMeg MckeenKateInsurance NerdsSlack LinkedInWomen in InsuranceLiberty MutualTyler Asher President of Safecoagentsforthefuture.comTrenny Dillon(Trenny the trainer)Bound and Determined(Women in Insurance Podcast by Meg Mckeen)Elisa Stampf CEO of Insure EqualityKim Beach Insure WomenCarey Anne Nadeau founder of LOOP insuranceChick Fil ALisa BeigeMike McCormick Taylor Dobbie Insurance SoupKemper
In this week's episode of Insurance, You indemnify Me, Shawn Michael Walker sits down with Brian Blair and Matt Hahn, the founders of Agency Elephant. Agency Elephant is self-described as the most complete communication and marketing platform in the insurance industry. Brian and Matt can cater to agents' needs as they are both Captive insurance agents themselves. They understand the pain points of an agency and they have created a platform that mitigates those speedbumps. This is also the first time in this podcast's history that we will be joined by captive insurance agents. We all play the same game, but by a different set of rules, this episode proves excellent insight on the key differences between the captive and independent worlds of insurance. 1:15 - When did you become a bearded man? 3:30 - how did you become tech guys? 6:44 - We start talking about Automation. 11:30 - What percent of agencies don't have processes in place? 19:00 - I know the problems agents have, and how to fix them. 21:40 - Captive Life in Detail.22:15 – Do you want to see what it's like to be a captive agent? 30:19 - Myths about IA vs Captive, things we hear about each other. 32:00 - How captives handle renewals. 33:00 - Setting expectations with clients. 36:00 - It's like having bad kids/ $100 an hr vs $10 an hr 40:00 - Some good and bad about being captive. 42:00 – Thoughts on Farmers buying Met Life? 53:50 – What makes Agency Elephant the best CRM?1:03:00 – The ability to run my agency on an hour and a half a day came from hard work. 1:07:00 - A great story about agency Automation. 1:11:00 – How do you fill your pipeline? 1:18:00 - Activity breeds Activity 1:19:00 - Lead Generation vs Lead determination.1:24:00 - The major components of the appropriate tech stack1:26:30 – Know what you're good at.
Jeff Holtman is a Colorado Native who graduated with a Business Marketing degree from the University of Northern Colorado. Holtman was introduced to the insurance world when he went to work for his brother's captive agency, eventually taking over and running it successfully for 14 years. After his time as a captive agent, he partnered with Premier Group Insurance to start his independent insurance agency. After only two years, his independent agency is already half the size of his 23-year-old captive agency!Time Stamps:0:35 Who is Jeff Holtman?2:40 I went to Northern Colorado for college. 5:55 So when did you decide insurance was going to be your thing? 9:30 After college, I fell in love with the financial world and got a job with Charles Shwab. 12:00 When did you make the switch to insurance? 16:24 How was captive agency ownership? 23:00 My best year in captivity made me realize I needed to go independent. 27:00 How much freedom did you have as a captive agent? 35:00 So you just hit an awesome milestone? 41:00 So you do Jui-Jitsu? 46:45 Funny insurance stories? 52:00 Craziest claims? 55:00 What makes a killer agent? 1:04:00 What do captive agents believe about independent agents that is false?1:09:00 How do you fill your pipeline?1:16:30 When do you contact a policyholder about a rate increase? 1:22:20 What don't carriers understand about agency owner life? 1:24:15 What advice do you have for people new to insurance?Honorable Mentions: University of Northern ColoradoShannon HoltmanDallasJui-JitsuMessenger Starburst PepsiCaptive agentsCaptive carriersProgressive
This week's guest of Insurance, You Indemnify Me, is Ryan Mathisen, the Co-Founder of GloveBox. GloveBox is an insurance tech company that focuses on providing clients an easier way to service their policies through an online or app interface. Before starting GloveBox, Ryan worked at a large agency known for its remarkable reputation for building relationships with mortgage brokers. Come join in on the conversation and learn from Ryan's relationship-building techniques, as well as his vision for the future of client interface. If you want to skip ahead in the conversation, here are the major discussion points: 0:30 One day, I will rollerblade to work. 2:22 Who is Ryan Mathisen?5:25 How did you become an insurtech guy?8:05 How do you build relationships with mortgage brokers?16:05 What else do we need to know about Ryan Mathisen?20:28 Funniest story in insurance.24:00 Carriers that don't have an open API don't support independent agents, True?30:20 Is it fair to run a credit score? 36:00 GloveBox, what is it? 45:50 How do best-in-class agents fill their pipeline?47:08 Best agent pitch you've ever seen?49:45 When should you reach out to clients to tell them about a rate increase? 52:00 Best retention process?57:15 Words of wisdom for people new to the industry? Honorable Mentions: University of KansasHighlands Ranch Trenny Dillon Jordan BelfortGloveboxDenverAndy MathisenSean MulhernDavid CarothersInsurtechAPITexas Oklahoma New MexicoColorado
This week's episode of Insurance, You Indemnify Me is fun, lively, and information-packed!It is our pleasure to welcome Lawrence Paulaski, SVP & Field Executive for Liberty Mutual/Safeco. Lawrence provided us with great insight into the world of the carrier, when carriers merge, and his opinion of the IA channel. There is absolutely nobody who knows carriers better. Join the conversation and expand your understanding of the insurance world!Time Stamps:0:30 - Welcome! What is your background? 2:20 - How I got into sales and was introduced to independent agents. 5:15 - Explain your position now. 7:50 - How have the cultures of Safeco and Liberty Mutual melded? 16:20 - "Safeco just keeps landing one after another, it's amazing!"24:30 - What has been your impression of independent agents? 31:30 - What does agentofthefuture.com help me, the agent, understand? 35:10 - How would you describe Safeco's user experience. 45:30 - It seems like it will be a very active next five years when it comes to acquisitions. 50:30 - What advice would you give agents to effectively pivot toward writing commercial. 56:45 - When did you get a haircut? How long was your hair? 58:45 - How are the best agents leveraging their data. 1:04:00 - Are insurance agents salespeople or field underwriters? 1:15:00 - How does the general public trust the different insurance channels? 1:20:30 - What words of wisdom would you give to someone new to the insurance industry? Tyler AsherJeffery GitomerSafecoLiberty Mutual Gary FischerFAIA insurance conventionAgentofthefuture.comHaley SmithState Auto
In this week's episode of Insurance, You indemnify Me we dive deep into the world of recruiting with two of the best in the business. Taylor Dobbie and Mike McCormick created the Insurance Soup Facebook group as a small outlet for agents to share industry knowledge, in the time since it has grown into one of the most valuable resources for all information that an independent agent could need. Insurance Soup is the largest active free online community of Insurance Agents and Brokers who talk sales, marketing, social media, industry gossip, office culture, comp plans, crazy clients, and more.Time Stamps:1:45 - Who is Taylor Dobbie?CAC(Career Agent Concepts).3:45 - Who is Mike McCormick?10:55 - How did you meet?12:22 - 38,000 members in Soup.13:30 - Sonic and cross sellers.15:45 - When we write we are writing to help our agents, not to entertain. 17:20 - There's not a single Lead-all vendor. 26:00 - We have turned down do many vendor partnerships. 29:00 - Are you trying to keep us PG?30:20 - The executioner story.34:30 - When did insurance soup take the next step?38:00 - Taco Bot.41:00 - Pineapple on pizza debate.43:45 - CIA(Career Insurance Agents).51:00 - There are too many companies that are not agent-focused. 1:04:40 - What are the common daily struggles of an insurance agent? 1:11:32 - What got me here won't get me there. 1:15:15 - The courtship process should be informational. 1:21:00 - Advice to someone new to the industry. Honorable Mentions: Ellis County BBQAir ForceVillanovaChase BankCiti BankInsurance SoupSonicState FarmFarmersBrian BlairBack NineUniversity of FarmersSafeCo Bricks and ClicksAgency ElephantTaco BotYellow Brick RoadRon WadleyCIAMark WertzRex Hickling John AdizioCharles McDadePremier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier Group Insurance. Copyright ©2021 Premier Group Insurance, Inc. All rights reserved.
This week's episode of “Insurance, You indemnify me” provides an incredibly unique perspective on Product management, Insuretech, and State Auto, from one of the industry's youngest and most talented; Haley Smith. Haley started at State Auto as a Product Manager (Which we get into and discuss at length) and then transitioned to and headed up, State Auto Labs, a unique unit tasked with understanding and using Insurtech to assure State Auto was positioned perfectly for their second Century of doing business within the industry. This is hands down the liveliest, fastest-paced, least guarded conversation to date. As such, this one is a lot of fun and there are a ton of nuggets of information in this podcast. A true must listen!Video version: https://www.youtube.com/watch?v=OvIoVz3OQa4Jump to the Moments that Interest you: 0:08 - Welcome Haley Smith. 1:50 - Let's start with, “Who is Haley Smith” 5:00 - Joined State Auto right out of college.6:50 - I found out I might not want to be an Actuary.7:35 - I started a career as a Product Manager for personal lines in the western region.10:30 - The best product directors have a perfect balance of analytical and creative.12:40 - When we launched connect…. 14: 39 - Over the last year, I was at home and didn't get to see any of my agents. 15:25 - It's about the long game in our industry. 16:28 - Mike Larocco joined the company in 201517:00 – Shawn, “Can I tell you my State Auto pitch?”19:20 - Mike brings on a leadership team. 20:36 - Kim has this vision of an innovation arm of the company.21:51 - I got to build State Auto Labs.25:00 - How did you turn into a Tech person?26:13 - What's the one thing tinsurtech startups don't have? Insurance knowledge.32:00 - There are so many non-traditional data sources.33:25 - How would you go about shortening the claims process. 35:00 - The claims department adopted more labs than all others combined. 36:23 - What makes insurance foxy to you?41:10 - Sometimes it's important to be first, but you must stay first. 43:55 - Funniest insurance story. 45:57 - How I fell in love with Southwest and its customer service.51:10 - Let's jump into State Auto Commercial. 54:50 - How does a carrier decide what data to use?1:05:00 - How is State Auto prepared for us getting back on the roads.1:07:49 - Are insurance agents salespeople or field underwriters?1:18:15 - Tell me about the producer development program at State Auto.1:22:40 - What would you tell young kids getting into the industry.Honorable Mentions:Kim GarlandMike LaroccoThe Ohio State UniversityUrban Meyer State Auto LabsBill WilsonInsurtech Mark CubanUnit economicsLexus Nexus Non-traditional data sourcesTelematics State Auto Southwest airlinesAccutaries Delta VPremier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier Group Insurance. Copyright ©2021 Premier Group Insurance
In the debut episode of Season 2, we spend some time with Bill Wilson, the founder, and CEO of www.InsuranceCommentary.com, a website dedicated to property & casualty commentary; a site we all have saved to our favorites here at the PGI home office. Mr. Wilson is also the author of six books, two of which are insurance-themed, “When Words Collide: Resolving Insurance Coverage and Claims Disputes” and “20/20 Vision: Why Insurance Doesn't Cover the COVID-19 Pandemic.” If that is not enough to convince you of Mr. Wilson's expertise, Bob Rusbuldt, CEO of the Independent Insurance Agents & Brokers of America says, “Bill Wilson is the nation's foremost leading expert on form, coverage, and technical issues.” So what are you waiting for? Come join the fun, information-filled conversation now!We get into some very interesting coverage conversations on policy language, if you can hold on long enough, you are in for some incredible, industry learnings. Put the podcast on 2x speed and get to the parts of the conversation that will make you a better, more informed, professional. I don't suggest this but if you are scared to commit to the whole Podcast, I've highlighted some funny topics you can jump to for a shorter faster, fun, informative listen: 0:00 - Welcome to the show Bill!1:30 - I see the guitars behind you, Do you play?6:00 - We both have Elvis stories, will you share yours with us?8:30 - Shawn's Elvis story12:21 - Who is Bill Wilson?13:15 - College life.14:20 - Professional life with ISO.16:30 - Leaving ISO. 18:25 - What do you love about the insurance industry?21:30 - Funniest insurance story.27:25 - Let's get on the topic of your book When Words Collide.32:30 - Can you give us some examples of when words collide?38:00 - So is this what you do now?41:23 - I want to ask you about a quote from the book.45:44 - How can we translate your knowledge to the everyday agent?50:58 - Agents who understand the value of coverage knowledge cater to a different clientele. 51:42 - What did you learn from an insurance perspective when COVID-19 hit?55:45 - Are the courts agreeing with your interpretation?58:30 - What projects are you working on right now?1:01:35 - My wife and I have been married for 42 years. 1:03:05 - I hope my books are something that is left of me when I'm gone. 1:04:51 - Who is Don Malecki?1:09:00 - What are your thoughts on Insurtech?1:13:00 - It's interesting to see how carriers are looking outside LexisNexis for data curation. 1:16:00 - What are your thoughts on using credit as it relates to generating premium points?1:20:00 - Advice for young people in insurance?Honorable Mentions: Elvis Presley ISO COVID-19Don MaleckiInsurtech LexisNexis Premier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier Group Insurance. Copyright ©2021 Premier Group Insurance, Inc. All rights reserved.
Johanna Hernandez is IN THE HOUSE! Johanna started working with PGI 10.5 years ago as a Receptionist Admin. Since then she has grown exponentially in the insurance industry, becoming a commercial insurance titan and starting her agency in September of 2020. In this episode, Johanna sits down with Shawn to talk about her career path, carrier relationships, efficiently working with underwriters, and the things she has learned since starting her agency. Come drop in on the conversation. You might just learn a thing or two!I don't suggest this but if you are scared to commit to the whole Podcast, I've highlighted some funny topics you can jump to for a shorter faster, fun, informative listen: 0:42 - Everything that I've been through...1:40 - Negotiate everything!2:20 - I was with Premier for 10.5 years 3:30 - Their main concern was my age...4:40 - Who is Johanna on a personal level? 7:15 - It's a fast-paced environment. 8:02 - Insurance is like the Mafia - You get in, and don't get out.8:20 - Funniest insurance stories.9:55 - He just fell off a ROOF! 14:20 - I want everyone in the world to understand what a CL juggernaut you are. 14:45 - Easiest and hardest aspects of CL.17:10 - Anything that goes surplus is challenging. 18:00 - What are you planning on doing with the agency? 19:35 - Can I explain your commercial policy? 20:10 - Education approach with sales.21:50 - When it comes to commercial insurance, have good relationships with your underwriters. It's all about how you phrase your questions.23:55 - Now that I'm in business my advice is…26:00 - You need to realize it. Are you ready for a complex commercial relationship? 27:05 - What about insurance is foxy to you?30:00 - The whole industry is talking about cyber. 31:40 - How does your agency fill the pipeline? 32:45 - How I'm going after renewals.33:35 - What are you giving your lead provider? 36:25 What about sales in your office? 41:25 - The reason that agents have favorite carriers. 45:18 - If carriers want to make it into an agent's top 3... 47:10 - Carrier Relations how to build and nurture them. 48:32 - I don't understand why this underwriter won't approve this body wrap thing...Then we saw the flames.52:55 - It always blows my mind...54:20 - Who is your favorite rep? 58:20 - What is the hardest part of owning an agency? 1:01:50 - You have to give people what they want. 1:04:00 - Know your audience! Premier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier
I am shocked at how many Folks at all levels are listening to and loving “Insurance, You identify me!” Carrier folks are getting insight they never expected and Agents are learning tips and tricks about the five pillars and are feeling more connected to their partner carriers than ever. We know you've been waiting for the next release! Here it is! This week we welcome Ben Wilhelm - AVP Sales at Nationwide Insurance to the microphone! Ben has been with the company for over 20 years! Join us for a fast paced conversation that starts with Claims, moves to Underwriting, Nationwide leadership, Agent life, and the Five Pillars (Pipeline, Sales, Retention, Agency Operations, and Carrier Relations) I don't suggest this but if you are scared to commit to the whole Podcast, I've highlighted some funny topics you can jump to for a shorter faster, fun, informative listen: 00:20 - First remote PODCAST! 00:50 - Who is Ben? 3:20 - I grew up just dying to get into insurance3:44 - I want to be the CEO of Disney! 5:10 - I didn't really know what I wanted to do in College. 7:46 - Iv always worked on the Independent side.9:30 - It was the most embarrassing interview of my life. 10:30 - I wasn't properly caffeinated. 12:25 - Why do you stay? 14:05 - This is my first storm duty. 14:50 - All of a sudden I hear a shotgun cock.....16:10 - It's the people! 18:45 - So Much More.. 20:35 - Get to know your Underwriters.21:40 - Are agents salespeople or field underwriters? 22:00 - Agents protect their book from a profitability standpoint. 25:00 - How great is Nationwide? 25:25 - Show me the Tattoo!... and sell some Smart Miles!25:50 - Moments that matter. 28:31 - Our Team is #1, Our Customer is #131:52 - You can impact someone in 30 seconds.32:00 - How cool is Mark Berven in real life? 34:35 - The most creative stuff come by COI's35:30 - You have to be prepared to not fail. 37:20 - Nationwide sponsored the painting of the white lines and the logo was all over the parking lot.. 38:55 - If you fill this out we gave the money back to the school. 41:00 - What do great agencies do? 43:25 - Pipeline Diversity 44:00 - You have to be Driven, Highly Committed, Knowledgeable, Charismatic...47:18 - I own my own business. 49:15 - The ability to be an entrepreneur the way you want to be. 51:05 - We help with state-of-the-art things..52:50 - Where is the line in the sand? 54:20 - It depends on the customer. 55:15 - How do they want to be communicated with? Start with the relationship.59:40 - Independent Agents are the face of the industry. 1:03:05 - Airplane Insurance 1:05:00 - How we service the customer is important. 1:08:30 - Amazon VS eBay 1:09:45 - How do you think COVID has affected that?1:12:30 - I want to be a $100/hr agent. 1:14:20 - Take the things we learned from COVID. 1:16:15 - Shout out to Nicole! 1:18:20 - What happens to the auto line in regards to profitability? 1:20:20 - Most of our employees now will work from home.1:22:50 - Kirt Walker - Nationwide 1:25:00 - Don't be afraid to take a chance.1:27:10 - Find what you love in life. Honorable Mentions: Geoff StewartMark Berven UNC Nicole LaborceAmanda JohnsonKirt Walker Premier Group Insuranc
Next up on the podcast is the Carmen Beall! With 4 locations across the Denver metro area, it's time we show the power of women in insurance! Chime in to see what other wonderful stories she has to share with us! PS: If you're a boxing fan, you will want to hear this!
Today we are featuring our very first Carrier Spotlight with Traveler's RVP, Toby Tiffany! Join us for a wonderful conversation about Toby's view on the Independent Agency channel, carrier insight on the industry as a whole, and a new angle to the Podcast, as the first "company person".....1:05 - The first person we got on the carrier side was Toby Tiffany!1:40 - It's 9 in the morning, you are ready to talk till 5 pm, right?2:38 - I am a Buckeyes Fan (UGGHHHH)3:30 - That explains why you're so good (@ Golf)4:30 - I was handed a gift and an Auto Dec Page for Graduation.4:50 - I guess that was a real-life attempt to get me off the payroll.7:20 - That's when I joined Travelers Insurance 9:10 - The first time I met Toby Tiffany...9:55 - Gravitas10:45 - I got to get to know this guy! 11:36 - It's all about people...12:26 - I have been cognizant enough to listen 13:20 - Funny story that... YOU DON'T KNOW...15:31 - We help optimize DEMAND.16:06 - How does the IA Channel continues to win17:00 - I couldn't sell an insurance policy if I tried.18:00 - It's people that challenge us.18:15 - We put lives back together18:50 - What is the de·re·cho? A line of intense, widespread, and fast-moving windstorms and sometimes thunderstorms that move across a great distance and are characterized by damaging winds.19:35 - Isn't this podcast called “you Identify me”? 21:31 - 3 Different Buckets22:00 - Our world is being shaped by the customer.23:58 - Nobody wakes up and says "Hey, Let's shop for INSURANCE today!"26:20 - The pandemic is starting to become real 27:00 - The technology...29:00 - What are your thoughts on groups/aggregators? 30:00 - How do we meet the needs of the customer in the future?31:15 - Here are a million tools to help you grow. 33:00 - On average people spend 5.4 hours per day connected to a device.35:00 - I'm dying to find out how you are an RV person? 35:17 - I brought my sleeping bag, it's out in the car. 36:44 - Most life guys don't do that. 38:01 - Do the thing that prepares you for your future.38:45 - There was one reason I came today, for the free breakfast...40:20 - Frequency was down across the industry. 41:20 - I WAS FLYING44:05 - We had over 70 CAT Events45:05 - Salespeople or Field Underwriters? 46:23 - The opportunity of the agent....48:28 - Partnership is based on trust and transparency. 51:28 - What is the most creative way you have seen an agent fill their pipeline?53:50 - That agent was so good and so smooth.54:50 - That's telematics!55:45 - An agent down the road beat my rate! 56:40 - How do you inspect... what you expect?58:40 - Make it begin with what's driving it…1:01:31 - What do you think carriers understand and don't understand...and the industry? 1:04:15 - Words of Wisdom from Toby Tiffany 1:05:01 - This is a fun place to be...Premier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any s
This one has some FUNNY insurance stories you won't want to miss! Tune in for a conversation full of laughs with a couple of great guys that love to play golf. Kyle Mediger & Josh Martin from The Insurance Advisors Our hope for this podcast, is to help all insurance folks (Agents, Carriers, and Vendors) understand a little better where each party is coming from. Next week, for the first time, we have the Regional VP of a National carrier joining us, bringing a new angle/perspective to the podcast. (1:00) This show has been dedicated to Alex Zarnas.(1:55) Disney Print Pillow Cases? (4:10) I met Kyle in 2008 - Rotary Club (6:08) I got to get out of here! (9:55) Being laid off is the best thing...(10:34) I got a voice from my client at 4 am(13:45) He's got a cage in the middle of the living room... with a GIANT bird. (14:45) If I'm not here, and you're walking around, they would probably kill ya. (17:18) She's too old and doesn't fit your appetite. (18:18) We get along with everyone, were good guys. (18:35) The underwriter at this company, KNOWS MY NAME! (19:00) Sales Person VS Field Underwriter (20:25) 95%+ Preferred Business & 100% Referrals (21:10) Kyle's got this boarded-line smirk on his face. (22:55) We service all of our own clients, after 11 years. (24:15) We don't typically "fire" anyone...(24:35) WHY ARE YOU SO HESITANT?(25:00) Josh is the most resilient person I've ever met. (26:22) These guys play more golf than anyone else I know.(27:50) We're gonna keep playing... Double Boogie, Double Boogie, Double Boogie(28:20) DO YOU KNOW IF HIS LIFE INSURANCE IS PAID? (29:12) What do carriers do to drive you NUTS? (30:08) Are you trying to make sense of "Insurance" again???(32:20) We got a MILLION bucks with you guys!(34:28) Our goal is to have them on the books as long as possible. (36:10) In Colorado, there is this thing called H.A.I.L(40:00) So much of our business comes from mortgage brokers. (44:35) Their playfully harsh & it's because we CARE. (45:25) WHO WORKS FOR WHO? (49:40) My first commission check was $869(52:41) That looks like a servicing headache...(53:20) ....Only because you lost a leg....Premier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier Group Insurance. Copyright ©2021 Premier Group Insurance, Inc. All rights reserved.
Happy St. Patrick's Day Everyone! Premier officially has a live podcast channel! Check it out, "Insurance, You indemnify me!" hosted by the one and only Shawn Michael Walker. Today we recorded Episode #1 - Shawn lined up the funniest Irish Agent we all know....The Paul Doherty 303 282 1776. We hope you're ready for an entertaining, informative, and irreverent 1st show. From "boxer briefs" to "happy money clients", here is a sneak peek into the show. (4:05) - "Bill that BEST Sales Guy" (10:55) - " I joined PGI in January 2012" (12:38) - "There is no rule that says I can't park my BOX TRUCK outside of my customer's house."(15:45) - "Selling is a drug."(20:00) - "You have 3x more coverage when riding your bicycle..."(24:28) - "33.53% of my customers have an umbrella coverage" (25:55) - "His rental car had a palm tree on top of it.." (27:50) - "It's a pair of white box briefs with PAUL DOHERTY written in orange.." (28:19) - "We got you're a** insured!"(29:02) - "Do you know anyone else in the country that wears tax-deductable underwear? " (30:50) - "I get 20 referrals a month." (32:13) - "If your only AVERAGE, don't be an insurance agent." (33:44) - "$3,700 for a home insurance premiums?!"(35:45)- "I'm looking for a relationship." (36:55)- "What do you do to be a $288 an hour agent vs $10 an hour agent" (38:40)- "Do the strongest policy and the cheapest price"(41:02) - "I call those happy dollars" (44:55) - "Are my customers happy..?" (47:00) - "Your underwriter must trust you."(51:04) - "You leave us alone" (54:26) - "Most agents hate claims..."Be on the lookout for our next episode every Wednesday! Thanks for listening to "Insurance, You indemnify me!"Premier Group Insurance is providing this podcast for informational uses only. This podcast should not be relied on as legal or medical advice. Reference to any specific product or entity does not constitute an endorsement or recommendation by Premier Group Insurance. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Premier Group Insurance employees are those of the employees and do not necessarily reflect the view of Premier Group Insurance. Copyright ©2021 Premier Group Insurance, Inc. All rights reserved.
In this epidode, Shawn Micahel Walker talks about the change in Underwiritng.
“Insurance, You Indemnify Me" - With Shawn Michael Walker(SVP at Premier Group Insurance, A Top 50 Insurance agency in the US, doubling in size every three years.)What to expect on the POD cast: Come for the funny, lively, real conversations. Stay for the insurance content you are dying for. The stories will be hilarious, the content will help you grow as an industry professional, no matter if you are a senior leader at a carrier, or a brand new Captive or independent agent. On this podcast you will hear interviews from three different Segments: First and foremost, AGENTS. How are they and what are they doing to provide “So Much More to their clients and Carriers”. Their funniest stories. And More. Second, the Carriers. Senior leaders, Local leaders. Carriers have deep bench strength in their knowledge vault. How they do “So Much More” for the Agents... We'll introduce you to their side of the equation, in a way you have not seen yet. Third, Insurance vendors. #Insuretech. CRMs, lead providers, All things that we should consider as agents and carriers to make life better for the Independent Distribution channel. These are going to be no nonsense interviews on what the product does, why it is worth it, etc. I'll push them to know what makes their Tech or angle better than the next tech company.I'll try to get one done a week. Come back for more, and share the shiz out of these shows! If we interview your agent friends, show him some love by sharing! Make him/her/other accepted pronouns, famous. Contact me for show ideas or Interviewees. ShawnW@pgiagents.com