Podcasts about dsi

C'est la rentrée qui approche, et quoi de mieux pour s'y préparer que de reparler entraînement avec mon coach sportif depuis bientôt deux ans, Matthieu Andreux — coach sportif, ancien préparateur physique du Saint-Chamond Basket.Montres connectées, fréquence cardiaque, HRV, applications de coaching virtuel : Matthieu suit aujourd'hui entre 30 et 35 athlètes, du premier marathonien de 45 ans au sportif qui prépare les Jeux Olympiques. On parle de la place de l'IA et de la data dans la préparation physique, de la différence entre un coach et un simple algorithme, du surentraînement lié aux applications, et de pourquoi l'analyse humaine reste irremplaçable.

So great to finally get Jamie Clapper back on the show! This time, she is the Community and Content Manager for the Digital Shelf Institute and now the host of the new podcast, "Unpacking The Digital Shelf B2b". Jamie knows B2B as she has spent most of her career in industries like lighting, plumbing and more. We touch on all things that the DSI does and many more B2B Juicy Nuggets!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST Jamie Clapper LinkedIn: https://www.linkedin.com/in/jamie-clapper/ https://www.digitalshelfinstitute.org/ecommerce-podcast/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Les replay de l'été

Jules Veyrat est cofondateur et CEO de Stoik, l'assurtech qu'il a lancée en 2021 avec Alexandre Andreini, Nicolas Sayer et Philippe Mangematin. Diplômé d'HEC, il passe quatre ans chez Philosophie Magazine où il dirige Philonomist, avant de se tourner vers la cybersécurité et l'assurance des PME. Depuis, Stoik a réalisé cinq levées de fonds, dépassé les 10 000 entreprises assurées en Europe et noué un partenariat stratégique avec MMA.Quelques liens utiles pour aller plus loin :Son profil LinkedIn : https://www.linkedin.com/in/jules-veyrat-86b02284/Le lien vers Stoik : https://www.stoik.io/Son livre à lire : Clément Rosset, La Force majeure — https://livre.fnac.com/a237281/Clement-Rosset-La-force-majeure----------------------------------DSI et des Hommes est un podcast animé par Nicolas BARD, qui explore comment le numérique peut être mis au service des humains, et pas l'inverse. Avec pour mission de rendre le numérique accessible à tous, chaque épisode plonge dans les expériences de leaders, d'entrepreneurs, et d'experts pour comprendre comment la transformation digitale impacte nos façons de diriger, collaborer, et évoluer. Abonnez-vous pour découvrir des discussions inspirantes et des conseils pratiques pour naviguer dans un monde toujours plus digital.

Ngobrol santai, tapi serius. Bersama Haryo Ristamaji, Pemimpin Redaksi Radio Elshinta, episode Special Talk kali ini menghadirkan Menteri Pertanian Andi Amran Sulaiman untuk mengupas tuntas berbagai isu strategis nasional, mulai dari implementasi B50, tata niaga sawit, ketahanan energi, hingga upaya memberantas praktik under invoicing, transfer pricing, dan mafia ekspor yang merugikan negara.Dalam suasana yang hangat dan terbuka, Andi Amran menjelaskan bagaimana kebijakan biodiesel B50 diproyeksikan memperkuat ketahanan energi nasional, meningkatkan nilai tambah sawit, menjaga keseimbangan antara kebutuhan pangan dan energi, sekaligus mendorong kesejahteraan petani.Tak hanya itu, Mentan juga berbagi kisah kemanusiaannya saat menolong korban kecelakaan di jalan, pandangannya tentang kepemimpinan Kepala Badan Gizi Nasional (BGN) Sudaryono, hingga pentingnya Program Makan Bergizi Gratis (MBG) sebagai instrumen menjaga stabilitas harga komoditas pertanian.Topik yang dibahas:* Implementasi Biodiesel B50 dan roadmap menuju B60.* Tata niaga sawit dan transparansi industri CPO.* Under invoicing, transfer pricing, dan pemberantasan mafia ekspor.* Perlindungan harga TBS petani.* Kebijakan ekspor satu pintu (DSI).* Peran MBG dalam menjaga stabilitas harga pangan.* Ketahanan pangan dan energi nasional.* Kepemimpinan, integritas, dan masa depan pertanian Indonesia.Simak perbincangan yang santai, lugas, namun tetap berbobot, hanya di Elshinta Podcast, bersama Haryo Ristamaji, Pemimpin Redaksi Radio Elshinta, dan Menteri Pertanian Andi Amran Sulaiman.#PodcastKementerianPertanian #AndiAmranSulaiman #ElshintaPodcast #HaryoRistamaji #B50 #Biodiesel #Sawit #CPO #KetahananEnergi #KetahananPangan #PetaniIndonesia #MBG #PrabowoSubianto #RadioElshinta

Aujourd'hui, nous analysons une véritable bombe à retardement pour la sécurité des systèmes d'information.Selon le rapport 2026 CISO AI Risk Report publié par l'éditeur Saviynt, les agents IA ont massivement infiltré nos infrastructures professionnelles, mais ils échappent encore presque totalement au contrôle et à la gouvernance des directions informatiques.Le paradoxe des accès critiquesLe premier point est le paradoxe des accès critiques.Les agents IA ne se contentent plus de résumer des documents, ils manipulent désormais des données sensibles et exécutent des actions complexes de manière autonome.Concrètement, plus de 70% des responsables de la sécurité informatique (RSSI) admettent que ces outils accèdent déjà à des applications d'entreprise hautement stratégiques comme Salesforce ou SAP.Le problème, c'est que nos modèles traditionnels de gestion des identités et des accès ont été conçus historiquement pour des profils humains ou des connexions applicatives prévisibles.Face à des algorithmes capables d'agir de manière autonome à grande échelle, la gouvernance est à la traîne. Résultat, seuls 16% de ces accès critiques sont aujourd'hui correctement encadrés et sécurisés.L'aveuglement généralCe qui nous amène à notre deuxième constat, qui est l'aveuglement général.En effet, plus de 90% des organisations avouent ne pas avoir une visibilité complète sur les identités IA actives dans leur propre réseau.Plus inquiétant encore, les trois quarts des RSSI ont détecté des outils d'IA générative non autorisés en interne.Et près de la moitié ont observé des comportements totalement imprévus de la part de ces agents.Un tiers des entreprises a même déjà subi un incident de sécurité lié à l'IA au cours des douze derniers mois.Et pourtant, seules 5% des organisations se disent capables de détecter et de gérer un agent IA s'il venait à être compromis par un cyberattaquant. Bref, pour la grande majorité, c'est le saut de l'ange dans l'inconnu.Un changement radical de paradigmeAlors, comment redresser la barre pour éviter le chaos ? C'est notre troisième pilier.Il faut opérer un changement radical de paradigme. Les DSI doivent impérativement traiter les agents IA comme des identités numériques à part entière, au même titre qu'un collaborateur humain, ou un serveur physique.Pour réduire l'exposition aux risques, la priorité absolue des décideurs est d'inventorier chaque outil et de surveiller ses privilèges en continu.Il faut appliquer strictement le principe du moindre privilège et automatiser la suppression des accès dès qu'un agent n'en a plus l'utilité.À l'ère de l'autonomie technologique, la sécurité ne peut plus se permettre d'attendre les audits trimestriels.Le ZD Tech est sur toutes les plateformes de podcast ! Abonnez-vous !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Dr. Mark Costes presents the 2026 Golden Rhino Award case studies, honoring two standout transformations: Dr. Blake Hamlin and Dr. Collin Myrick, both UT Houston grads who joined DSI feeling successful but stuck and isolated. He walks through their application letters and financial scorecards, showing how each more than tripled their practices in three years—Hamlin from $1.6M to $5.37M, and Myrick from $2.2M to nearly $10M—largely by clarifying their model and vision before scaling. The two then join Costes on stage to unpack how they did it. Hamlin credits a relentless focus on a few core KPIs (reappointment rate, answering every call) and a marketing breakthrough, scaling spend from $5,000 to $45,000-plus a month to multiply new patients while holding overhead steady. Myrick points to vision, mission, and core values as his foundation, plus finding his integrator, Darcy, which freed him to lead as a CEO and say yes to rapid multi-location expansion across his rural Florida hometown. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Bruno Racadot est Directeur des Systèmes d'Information d'ADD & Associés, référence française de la généalogie successorale. Il pilote un système d'information qui constitue un véritable avantage concurrentiel en accompagnant la digitalisation d'un métier reposant sur l'exploitation de centaines de millions de données et sur une forte collaboration entre les équipes, en France comme à l'international. Convaincu qu'une transformation numérique réussie commence par la compréhension des métiers, il défend une DSI proche des utilisateurs, qui co-construit les outils avec les équipes afin de garantir leur adoption. Il partage également sa vision pragmatique de l'intelligence artificielle, utilisée comme un levier d'efficacité sans jamais remplacer l'expertise humaine, ainsi que son rôle de chef d'orchestre conciliant innovation, cybersécurité et création de valeur.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

La comédie "Yes Man" avec Jim Carrey débarque sur Netflix ! Sur Disney +, on regarde le thriller français "Dsi moi juste que tu m'aimes" avec Omar Sy

Nicolas Barrail est Directeur des Systèmes d'Information du Groupe ERI, acteur historique des solutions techniques pour les infrastructures et le bâtiment. Il accompagne la transformation numérique d'un groupe de 1 200 collaborateurs en forte croissance, porté par une stratégie d'acquisitions et de structuration. À la tête de la DSI, il pilote la mise en place d'un core model unifié autour d'un ERP Groupe et d'un SIRH centralisé afin d'harmoniser les processus, faciliter les reportings et renforcer la cohésion entre les filiales. Dans un contexte économique exigeant, il défend une approche pragmatique fondée sur la création de valeur, la frugalité des investissements et l'industrialisation progressive des usages de l'IA. Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

On today's episode, Dr. Mark Costes delivers his main stage presentation during the 13th Annual Dental Success Summit, using the story of Jerry the lobster as a powerful metaphor for growth, vulnerability, and the need to shed old ways of operating. Mark reflects on his own journey through academic challenges, practice ownership, burnout, and reinvention, then connects those lessons to the current state of dentistry.   He breaks down the major headwinds facing the profession, including staffing shortages, rising wages, flat PPO reimbursements, declining practice ownership, margin compression, burnout, and the growing divide between elite independent practices and those stuck in the middle. Mark also introduces the frameworks DSI uses to help dentists build stronger systems, better leadership, healthier lives, and more scalable practices, reminding owners that what got them here will not get them where they want to go next. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

AI adoption in shopping is growing steadily, though demographic variations in this trend may influence where brands prioritize their investments.That's why Nielsen IQ and the DSI teamed up on a combined report featuring consumer attitudes about AI in commerce, and brands leaders POV on how it is impacting their work and investments. Jack O'Leary, Director, eCommerce Strategic Insights at NIQ joins with the consumer numbers, and our own Lauren Livak Gilbert shares the brand data for a holistic view of the trajectory of AI in commerce.

Op 22 februari 2022 stapt Abdel Rahman Akkad de Apple Store op het Leidseplein in Amsterdam binnen. Hij heeft wapens bij zich en heeft een bomvest om. Al gauw weet hij een winkelbezoeker te overmeesteren en te gijzelen. Binnen enkele minuten is de Dienst Speciale Interventies (DSI) aanwezig en is het hele gebouw omsingeld. De gijzelnemer doet verwarde uitspraken en eist 200 miljoen euro in bitcoins. Na een urenlange gijzeling weet de DSI de gijzelnemer uit te schakelen. Voormalig hoofd van de DSI, Rienk de Groot, is deze week te gast en vertelt over deze bijzondere dag uit zijn carrière. Reageren Heb je een vraag of wil je reageren op de aflevering? Stuur het in via social media @napleitenpodcast of stuur een e-mail naar napleiten@bnr.nl. Over de podcast In Napleiten hoor je de ene week alles over aan wietplantages gerelateerde ripdeals. In andere afleveringen word je meegenomen naar een zaak over femicide óf een ex-TBS-er die opnieuw in de fout gaat. Ook wordt regelmatig teruggekeken op gebeurtenissen die heel Nederland nog helder voor de geest staan. Denk aan de schietpartij in het winkelcentrum in Alphen a/d Rijn of de Damschreeuwer. Napleiten beperkt zich bovendien niet tot alleen maar strafprocessen in Nederland. Ook buiten onze landsgrenzen zijn immers volop interessante zaken te vinden! Napleiten vind je elke vrijdag in je podcast-app en wekelijks op BNR Nieuwsradio op zaterdag van 10.00 - 11.00 uur. Napleiten is in 2023 uitgeroepen tot de Beste Podcast van Nederland. Over de makers Wouter Laumans is misdaadjournalist bij Het Parool. Je kent hem waarschijnlijk als auteur van de bestseller ‘Mocro Maffia’ uit 2014. In 2019 verscheen het vervolg op dit boek: ‘Wraak’. In het verleden schreef Laumans voor NRC, Panorama en Nieuwe Revu. Christian Flokstra is in 2008 in de advocatuur begonnen nadat hij eerst een jaar als docent en onderzoeker aan de Vrije Universiteit verbonden was. Flokstra was als strafrechtadvocaat onder meer betrokken bij grote strafzaken tegen de georganiseerde misdaad, zoals Passage, Marengo en Eris.See omnystudio.com/listener for privacy information.

C'est un véritable séisme géopolitique et technologique qui secoue l'écosystème de la tech.La France vient de décider d'écarter officiellement l'américain Palantir de ses services de renseignement.Cette décision historique marque un point de défiance inédit en Europe et envoie un signal fort à tous les décideurs du secteur public comme du secteur privé.Palantir n'est pas un fournisseur de cloud ordinairePour comprendre la portée de cette rupture, il faut d'abord analyser la question de l'allégeance politique face à la souveraineté des données.Car Palantir n'est pas un fournisseur de cloud ordinaire.Né dans le sillage direct des attentats du 11 septembre et historiquement soutenu par le fonds de la CIA, le groupe affiche une ambition géopolitique claire. Il s'agit avant tout pour Palantir de préserver la puissance américaine.D'ailleurs, Ses revenus dépendent massivement de Washington, avec une hausse spectaculaire des contrats de défense portée par la dynamique de l'administration Trump depuis le début de l'année 2026.Pour un DSI ou un dirigeant d'entreprise européen, le risque de dépendance devient donc intenable.Car face à des choix stratégiques majeurs ou encore à des requêtes classées secrètes par la Maison Blanche, n'importe quel professionnel européen peut légitimement se demander de quel côté penchera l'éditeur américain.Et c'est cette incertitude qui pousse aujourd'hui la France, l'Allemagne ou encore le Royaume-Uni à reconsidérer d'urgence leurs liens avec cette entreprise.Un lourd positionnement idéologiqueLe second point concerne l'éthique de l'intelligence artificielle et le risque de réputation pour les organisations.Palantir s'est imposé sur des projets militaires ultrasensibles, comme le programme de ciblage militaire assisté par l'intelligence artificielle Maven, ou l'exploitation controversée des fichiers de santé par la police anti-immigration américaine.Concrètement, cette activité s'accompagne d'un lourd positionnement idéologique, souvent hostile aux régulations européennes.Pour les entreprises de notre écosystème, adopter les outils de Palantir signifie lier sa gouvernance à un acteur très controversé.Quelle alternative technologique ?Enfin, se passer de Palantir pose aussi la question de l'alternative technologique.Car remplacer un logiciel capable de fusionner d'immenses bases de données pour y déceler des signaux faibles est un défi d'ingénierie colossal.Reste que cette éviction de Palantir crée surtout une opportunité business pour le marché européen de la tech.Mais elle oblige surtout à accélérer le déploiement de solutions de substitution souveraines.Le ZD Tech est sur toutes les plateformes de podcast ! Abonnez-vous !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Gouvernance de l'IA en entreprise : pourquoi la conformité RGPD et IA Act ne peut plus être un sujet réservé au DPOConformité, RGPD, IA Act : dans beaucoup d'entreprises, ces mots renvoient directement à un service : le juridique, le DPO, parfois la DSI. Un sujet que l'on délègue, que l'on coche, et dont on espère ne plus avoir à s'occuper. C'est justement l'angle mort que j'ai voulu creuser dans ce nouvel épisode de Digital Feeling, avec Leïla Chaudhry, consultante et experte en éthique et IA responsable.Nous avions déjà co-animé un webinaire ensemble sur ces questions, et la demande de clarification était trop forte pour s'arrêter là. Dans ce 164 ème épisode, Leïla revient sur ce qui distingue une simple mise en conformité d'une véritable gouvernance de l'IA, sur le risque très concret du Shadow IA, et sur les premières jurisprudences qui commencent à dessiner les contours de la responsabilité des entreprises.Gouvernance de l'IA : une définitionLa gouvernance de l'IA en entreprise désigne l'ensemble des règles, rôles et responsabilités permettant de savoir qui fait quoi avec l'intelligence artificielle, dans quel cadre de sécurité, avec quelles limites, et avec quelle auditabilité. Contrairement à une approche de conformité classique, elle repose sur un pilotage collectif et non sur un seul département.Comme le rappelle Leïla Chaudhry, la gouvernance ne se décrète pas depuis un seul bureau : elle se construit dès qu'une entreprise commence à intégrer des outils liés à l'intelligence artificielle, et elle engage plusieurs fonctions à la fois.Pourquoi la conformité IA ne peut pas reposer sur un seul serviceC'est la première idée forte de cet échange : dès qu'on parle d'IA, les responsabilités s'entremêlent. Il ne s'agit pas d'opposer le juridique, la DSI ou le métier, mais de les faire travailler ensemble au sein d'un même comité de pilotage.Leïla détaille les rôles qui doivent, selon elle, être représentés autour de la table :Le métier / business owner, qui prend la décision et engage l'entreprise vis-à-vis de ses clientsL'IT, qui évalue l'architecture et la performance de la solutionLa sécurité, qui contrôle les risques cyber sur la durée de vie du systèmeLe juridique et la conformité, qui posent le cadre, définissent les usages autorisés et veillent au respect des obligationsLe DPO, sur les questions de données personnelles et d'anonymisationL'objectif : construire une gouvernance suffisamment robuste pour que les responsabilités soient claires et partagées, plutôt que diluées.L'erreur la plus fréquente : se renvoyer la balleSur le terrain, l'erreur qu'elle observe le plus souvent chez ses clients n'est pas un manque de bonne volonté, mais un jeu de ping-pong organisationnel : l'IT qui dit que ce n'est pas son ressort, le métier qui renvoie vers la sécurité ou le juridique, et personne qui n'avance vraiment. Résultat : l'innovation attend, les projets prennent du retard, et l'absence de cadre clair finit par exposer l'entreprise à un non-respect des réglementations.Cette gouvernance n'a d'ailleurs pas besoin d'être lourde ou ultra-formalisée pour être efficace. Ce que décrit Leïla ressemble davantage à un espace de dialogue régulier entre profils non techniques et techniques, chacun apportant sa brique : le juridique pose le cadre, le métier exprime le besoin, l'IT évalue la faisabilité, le DPO signale les points d'anonymisation nécessaires.Le Shadow IA : le risque que la RGPD n'avait pas anticipéDeuxième sujet central de l'épisode, et sans doute le plus concret pour beaucoup d'entreprises : le Shadow IA. On connaît le Shadow IT depuis longtemps ; le Shadow IA en est le prolongement direct, à une différence près : la vitesse à laquelle il se répand.Le Shadow IA désigne l'usage, par des collaborateurs, d'outils d'intelligence artificielle non validés par l'entreprise (souvent des LLM grand public gratuits) pour traiter des données professionnelles, parfois personnelles, confidentielles ou stratégiques.Un chiffre partagé par Leïla lors de notre précédent webinaire donne la mesure du problème : près de 70 % des entreprises auraient déjà été concernées par du Shadow IA, sans même en avoir conscience.Le mécanisme est souvent le même : une entreprise peut interdire l'accès à certains outils sur les postes de travail professionnels, mais rien n'empêche un collaborateur d'utiliser son smartphone personnel pour poser une question, rédiger un email, ou transmettre des informations client : noms, données personnelles, parfois des éléments confidentiels comme un brevet ou un futur modèle de véhicule pas encore annoncé.Pourquoi les dirigeants sous-estiment ce risqueLeïla identifie plusieurs biais récurrents chez les dirigeants :Le biais de la fausse sécurité : penser que les données de l'entreprise sont bien protégées, alors qu'elles transitent par des outils grand public sans consentement ni cadre.Le biais de la taille : se dire que la CNIL cible surtout les grands groupes (Google, Amazon) et que les sanctions record ne concernent pas les PME.Le calcul de risque à court terme : préférer encaisser une éventuelle amende plutôt que d'investir dans la formation ou l'accompagnement, sans intégrer le coût réel d'un contrôle.Or, comme le rappelle Leïla, la réglementation s'applique à toutes les entreprises, quelle que soit leur taille. Une sanction proportionnelle au chiffre d'affaires reste un choc financier, même pour une structure modeste.Comment limiter le Shadow IA sans bloquer l'innovationInterdire ne suffit pas : dans les faits, un employeur ne peut pas empêcher l'usage d'un LLM sur un terminal personnel. La réponse de Leïla repose sur trois leviers complémentaires :Sensibiliser les équipes aux enjeux RGPD et IA Act, au-delà d'une simple charte d'usage signée une foisCartographier et classifier les données selon leur niveau de sensibilité (données publiques déjà disponibles en ligne vs données confidentielles ou stratégiques à chiffrer et dont le partage doit être strictement encadré)Proposer une alternative interne : mettre à disposition des collaborateurs une IA d'entreprise ou des outils intégrés, pour qu'ils gagnent en productivité sans ouvrir de faille de sécuritéSur ce dernier point, elle évoque, sans entrer dans le détail technique, la possibilité de s'appuyer sur des modèles déjà entraînés (elle cite Mistral à titre d'exemple) et de les adapter avec les données propres de l'entreprise plutôt que de partir de zéro.Conformité et souscription : ce que change une licence entrepriseUn point que nous n'évoquons pas assez souvent : souscrire une licence entreprise à un outil d'IA générateur (Claude, ChatGPT en version professionnelle) plutôt que de laisser les équipes utiliser des comptes gratuits change la donne en matière de confidentialité et de chiffrement des échanges avec, pour Google, quelques conditions à vérifier de plus près. Ce n'est pas gratuit, mais c'est aussi ce qui permet de sécuriser réellement les usages plutôt que de les subir.Et cela pose une question de fond que Leïla formule très clairement : faire de l'IA pour faire de l'IA n'a pas de sens. Avant de déployer un outil auprès de tous les collaborateurs, la vraie question est de savoir qui en a réellement besoin, pour quel usage, et pour quel gain de productivité.RGPD, IA Act : une superposition de textes, pas une redondanceBeaucoup d'entreprises se demandent si le RGPD, antérieur à la démocratisation de l'IA générative, est encore adapté. Pour Leïla, la réponse tient en un principe simple : il n'y a pas d'IA sans données, et il n'y a pas d'IA de qualité sans données de qualité donc pas d'IA sans RGPD.L'IA Act ne remplace pas le RGPD : il vient s'y superposer, avec ses propres exigences en matière de gestion des risques algorithmiques, notamment sur les sujets à fort enjeu humain.Les premières jurisprudences à connaîtreLeïla cite plusieurs précédents qui donnent une idée assez nette des priorités des autorités :Cas Sujet Enseignement CNIL vs Amazon Algorithmes de surveillance de la productivité (rythme de travail, pauses) Les outils de contrôle algorithmique du travail sont une cible prioritaire des sanctions Algorithmes de tri de CV (ATS) Biais introduits par les données d'entraînement, pas par l'algorithme lui-même Un système entraîné sur les profils "qui ont réussi" dans l'entreprise peut reproduire des discriminations existantes (âge, profil type) Air Canada Chatbot ayant transmis une information erronée à un client L'entreprise reste juridiquement responsable des décisions prises par ses outils d'IA, y compris un simple chatbot Employé licencié après usage d'une IA "gratuite" Faute liée à l'usage d'un outil non validé, avec impact client L'employeur ne peut pas se dédouaner en argumentant que c'est "la faute du salarié", l'entreprise reste responsable.Un principe commun ressort de ces exemples : on ne peut jamais reporter la responsabilité sur "la faute de la machine". L'IA reste un outil ; la responsabilité juridique reste entièrement du côté de l'entreprise qui le déploie.Sur le sujet spécifique des ATS et du recrutement, Leïla voit dans l'IA Act une opportunité positive : en imposant des degrés de protection pour les décisions à impact humain, le texte pourrait justement remettre un peu d'humain dans des processus de recrutement devenus, depuis des années déjà, largement automatisés et parfois déshumanisants.Privacy by Design : intégrer la conformité dès la première minuteDernier point structurant de l'échange : à quel moment intégrer la conformité dans un projet IA ? La réponse de Leïla est sans ambiguïté : dès la conception, en s'appuyant sur le principe de Privacy by Design.Un projet d'IA conçu sans respecter le RGPD dès le départ s'expose à un scénario coûteux : les autorités peuvent, dans certains cas, contraindre une entreprise à détruire purement et simplement le modèle développé, parce qu'il ne respecte pas les droits des personnes ou la protection des données personnelles. Tout le temps et l'argent investis sont alors perdus, et il faut recommencer de zéro.Intégrer la conformité en amont n'est donc pas qu'une contrainte réglementaire : c'est aussi, très concrètement, un avantage concurrentiel. Une entreprise en règle ne prend pas le risque d'être arrêtée en plein projet et de devoir tout reprendre à zéro.Deux principes reviennent régulièrement dans les propos de Leïla sur ce point : la source des données doit toujours être claire, et leur traitement doit rester transparent même si, comme je le souligne dans l'épisode en écho au livre d'Éric Hazan, la transparence algorithmique reste un sujet complexe, parfois plus exigeant que celui qu'on demande aux humains eux-mêmes.Les 3 conseils de Leïla Chaudhry pour démarrer une réflexion IA responsablePour conclure l'épisode, je demande toujours à mes invités un conseil actionnable. Voici les trois axes que Leïla propose aux entreprises qui démarrent leur réflexion sur l'IA responsable :Concevoir et déployer les systèmes en s'appuyant sur le RGPD, en s'assurant que toutes les obligations sont respectées : information des personnes, base légale, sécurité des données.Se former et sensibiliser ses équipes au Shadow IA, en intégrant des cas d'usage métier concrets plutôt qu'une charte théorique, et en identifiant les besoins réels avant de choisir une technologie.Se mettre en conformité dès maintenant, sans attendre l'entrée en vigueur complète de l'IA Act. Le calendrier de certains volets du texte a pu glisser (notamment avec le paquet dit "omnibus numérique"), mais RGPD et IA Act se superposent déjà : attendre, c'est prendre du retard sur un cadre qui s'applique en grande partie dès aujourd'hui.En résuméLa gouvernance de l'IA responsable n'est ni un sujet purement juridique, ni un sujet purement technique : c'est un sujet collectif, qui engage le métier, l'IT, la sécurité et le juridique autour d'une même table. Le vrai risque aujourd'hui n'est pas tant la complexité du RGPD ou de l'IA Act que le Shadow IA, cet usage informel, individuel, largement invisible pour la direction, qui expose l'entreprise sans qu'elle en ait toujours conscience.Retenez surtout ceci : la conformité intégrée dès la conception coûte moins cher que la conformité corrigée après coup. Et la meilleure IA n'est pas la plus puissante, c'est celle qui répond à un vrai besoin métier, dans un cadre maîtrisé.

On today's episode, Dr. Mark Costes continues his April 2026 Mastermind presentation by exploring the deeper identity shifts required to move out of the hustle trap and into a more sustainable version of success. He shares a powerful eulogy exercise and personal reflections on loss, legacy, and the difference between resume virtues and eulogy virtues.   Dr. Costes connects these ideas back to the Four Futures, encouraging dentists to examine their mind, meaning, muscle, and money to determine what needs realignment. He also challenges practice owners to subtract what no longer serves them, delegate more effectively, use the DSI community and coaching resources, and build businesses that create freedom rather than more complexity and obligation. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Ensuite, la valeur de cleveR insights repose sur son écosystème d'hypervision et de jumeaux virtuels.Les données récoltées ne restent pas isolées dans un tableur. Elles alimentent une plateforme logicielle ouverte et sécurisée. C'est ici qu'intervient la puissance de la simulation.En créant un jumeau numérique précis du territoire, les équipes informatique peuvent simuler des scénarios d'aménagement, évaluer l'impact d'un futur chantier sur la pollution, ou encore anticiper les risques de sécheresse.On passe ainsi d'une observation ponctuelle à un pilotage prédictif et coordonné en temps réel.Enfin, pour les collectivités et les gestionnaires de flottes, le modèle économique repose sur la mutualisation des coûts.Car le module de captation n'est pas prisonnier de la Twingo, il peut être décliné sur d'autres véhicules professionnels.Vers les besoins spécifiques des municipalitésEnfin, le système est apprenant. Il est possible de programmer l'intelligence artificielle pour qu'elle s'adapte aux besoins spécifiques d'une municipalité, comme par exemple la verbalisation automatisée du stationnement gênant.Pour les DSI territoriales, c'est l'opportunité de remplacer plusieurs outils spécialisés par une solution tout-en-un, optimisant le retour sur investissement.Le ZD Tech est sur toutes les plateformes de podcast ! Abonnez-vous !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Aliette Mounier-Lompré est la CEO d'Orange Business. Elle a fait toute sa carrière dans une seule boîte, depuis un stage au milieu de ses études jusqu'à la direction d'une entité de 30 000 personnes présente dans le monde entier.Orange Business, c'est une entreprise qui se réinvente sous pression : le business historique fond (téléphonie fixe, cuivre), et il faut trouver les relais de croissance tout en maintenant la performance financière et le lien humain. Ce paradoxe, Aliette l'incarne au quotidien.Dans cet épisode, nous parlons de ce que le football de haut niveau lui a appris sur le collectif, de ses règles personnelles pour gérer l'énergie plutôt que l'agenda, et de la façon dont elle aborde la transformation IA, non comme un sujet tech, mais comme un enjeu profondément humain. J'ai questionné Aliette sur sa décision de parler publiquement de son orientation sexuelle en tant que CEO, et sur les retours, parfois bouleversants, qu'elle a reçus de collaborateurs qui ne pouvaient en parler à personne. Un épisode dense, direct et rare dans sa franchise.Citations"Dans un monde où personne ne nous attend, tomber dans notre zone de confort, c'est absolument dangereux.""Ce qui est vraiment important, c'est la gestion de l'énergie, pas la gestion de l'agenda.""Mon métier, c'est de gérer des injonctions contradictoires.""Si toute la boîte dépend de moi, ça ne peut pas marcher.""J'en parle parce que ça ne devrait pas être un sujet. Et pourtant, pour beaucoup, ça l'est encore."Big Ideas1. La contrainte comme déclencheur de créativité (~03:54)La crise financière d'Orange Business, comme la crise Covid, a forcé une agilité que les périodes calmes ne permettent pas. En quelques semaines pendant le Covid, des services ont été réinventés là où il fallait normalement des mois. La pression n'est pas l'ennemi de l'innovation : c'en est souvent le carburant. Pourquoi c'est important : ça retourne la manière dont on pense le risque et l'urgence en entreprise.2. L'énergie avant l'agenda (~23:20)On peut travailler 12 heures et produire zéro. On peut avoir un agenda plein et rester parfaitement lucide. Ce qui compte, c'est l'état mental au moment où la décision doit être prise. Aliette applique cela avec une discipline de sportive : vacances coupées radicalement, pas de réunion avant 9h ni après 18h, dîner en famille chaque soir. Pourquoi c'est important : c'est le levier de performance le plus sous-estimé dans les organisations.3. Zéro clone dans une équipe (~10:42)Dans un monde imprévisible, une équipe homogène est une équipe aveugle. Aliette cherche activement des profils qui raisonnent différemment : top-down contre bottom-up, ingénieurs contre profils orientés clients, cultures variées. L'alchimie est plus complexe à gérer que celle d'une équipe uniforme, mais elle évite les grosses erreurs. Pourquoi c'est important : la performance collective dépend moins du niveau individuel que de la complémentarité des façons de penser.4. L'IA : un enjeu RH avant d'être un enjeu tech (~37:48)Orange Business pilote la transformation IA avec un binôme RH + tech, pas une seule tour de contrôle technique. Le passage de 30 minutes à 30 secondes sur le diagnostic client grâce à l'agentique illustre l'ampleur des réorganisations à venir : ce ne sont pas des ajustements de processus, ce sont des redéfinitions de métiers entiers. Pourquoi c'est important : confier la transformation IA uniquement à la DSI, c'est rater la moitié du sujet.5. Le coming-out comme acte de leadership collectif (~01:00:37)En parlant publiquement de son orientation sexuelle, Aliette n'a pas fait un geste militant : elle a envoyé un signal de permission. Les retours, souvent anonymes, parfois de collaborateurs dans des pays où l'homosexualité est pénalisée, montrent que "venir au travail sans masque" reste inaccessible pour beaucoup en 2026. Et ce qui s'est libéré après dépasse largement ce seul sujet. Pourquoi c'est important : ce qu'une personne en position d'autorité normalise, l'organisation entière se l'approprie progressivement.Questions posées dans l'interviewQu'est-ce qu'on trouve chez Orange qui pousse à rester toute une carrière dans un monde où la mobilité est la norme ?Comment trouver le bon niveau de pression sur une équipe, sans tomber dans le burn-out ni l'ennui ?Comment recruter des profils qui vont te challenger plutôt que confirmer ce que tu penses déjà ?Qu'est-ce que le football de haut niveau t'a appris sur le collectif que le management classique n'enseigne pas ?Comment donner de l'autonomie réelle dans une boîte de 30 000 personnes, avec des barrières linguistiques et culturelles ?Toi-même, comment tu gères ton énergie au quotidien, et comment tu l'insuffles dans tes équipes ?La réunionite : c'est un symptôme ou une cause ? Et comment tu t'y attaques concrètement ?Orange Business pilote l'IA avec un duo RH + tech : comment ce binôme fonctionne en pratique ?Comment garder l'engagement des collaborateurs quand la vision bouge et que l'incertitude est la règle ?Pourquoi parler publiquement de ton orientation sexuelle, et qu'est-ce que ça a libéré dans l'entreprise ?Références citées dans l'épisodePersonnesJean-Charles Samuelian (fondateur d'Alan) : cité comme exemple de rupture par contrainte. En sortant d'école, il a révolutionné les sièges d'avion dans une industrie ultra-réglementée en partant d'une contrainte simple. (~06:00)Mbappé : exemple du joueur star dont l'individualisme peut fragiliser le collectif, même à très haut niveau. (~14:30)Richard Branson : cité pour sa règle de recréer une nouvelle entité dès qu'une équipe dépasse 50 personnes, pour préserver l'esprit de corps. (~33:45)Concepts et étudesNombre de Dunbar (150-200 personnes) : seuil au-delà duquel la confiance interpersonnelle devient structurellement difficile à construire. (~16:44)Shadow AI : phénomène où les collaborateurs utilisent des IA non sécurisées quand les outils internes sont bloqués ou absents. (~40:57)Agentique (agentic AI) : workflows IA autonomes appliqués au diagnostic client chez Orange Business. (~44:00)Initiatives internesChallenge "All Connected" chez Orange : 10 jours par an, 160 000 salariés, défi de pas en équipes de 4, avec dons à des associations à la clé. (~32:31)Événements historiquesCrise Covid : mobilisation exceptionnelle d'Orange pour connecter les hôpitaux, gérer le drive de la grande distribution, passer au télétravail du jour au lendemain. (~03:54 et ~48:59)Timestamps clés (YouTube)00:00 Bébé Orange : une carrière par hasardAliette raconte comment un stage l'a fait entrer chez Orange, et pourquoi elle n'en est jamais repartie malgré les opportunités.01:30 Ce qu'on trouve vraiment dans une grande boîteLa culture care d'Orange : l'équilibre entre performance financière et humain, difficile mais sincère.02:27 Orange Business : une boîte sous pressionLe business historique fond. Comment Aliette gère la crise financière sans perdre ses équipes.03:54 La pression comme moteurL'exemple Covid : des services réinventés en semaines là où il fallait normalement des mois.05:23 Le bon niveau de défi pour ses équipesEntre ennui et burn-out : adapter la pression à chaque individu, une science inexacte.09:58 Pourquoi les clones sont dangereuxRecruter des profils qui pensent différemment, créer l'alchimie du collectif.12:21 Ce que le foot apprend sur le leadership11 Messi dont un en gardien de but : la complémentarité prime sur le niveau individuel.15:32 Donner de l'autonomie dans une grande boîteDéléguer vraiment, y compris en vacances, quand on est à la tête de 30 000 personnes.18:39 Les règles militaires d'Aliette3 semaines en août, 2 semaines à Noël, pas de réunion avant 9h ni après 18h, dîner en famille chaque soir.22:29 Gérer l'énergie, pas l'agendaLa leçon du sportif qui se repose avant la compétition. La qualité de la décision prime sur le volume d'heures.28:54 La réunionite : symptôme, pas causeInterdire les réunions à plus de 10 personnes. La règle du décideur unique pour chaque sujet.33:45 Petites équipes contre grande échelleLe modèle Branson à 50 personnes max versus les économies d'échelle d'Orange. L'intrapreneuriat interne comme compromis.36:00 L'IA : une problématique humainePas "quelle IA choisir" mais comment la transformation organisationnelle s'opère réellement.44:00 De 30 minutes à 30 secondes grâce à l'agentiqueLe diagnostic client réduit par un facteur 60. Ce que ça veut dire pour les métiers et les compétences.46:36 Le duo RH + tech pour piloter l'IAPourquoi Orange institutionnalise ce binôme et ce que ça change dans la gouvernance de la transformation.52:02 Ralentir quand tout s'accélèreLa technique des 10 ans en avant : dans 10 ans, est-ce que ce sujet comptera encore ?59:01 Diversité : performance et éthiqueLes équipes homogènes facilitent la gestion. Les équipes diverses évitent les erreurs graves.01:00:37 Le coming-out d'une CEOPourquoi Aliette en parle, et les messages anonymes qu'elle a reçus en retour de collaborateurs dans des pays où c'est pénalisé.Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

“Notre mission, c'est de permettre à nos clients de tirer le meilleur profit de l'innovation technologique.”Dans ce nouvel épisode de Consulting Insider, Arnaud Caldichoury reçoit Xavier Muller, Président de  SFEIR.Après un parcours de plus de 30 ans dans l'IT et de fonctions de direction dans les services numériques, Xavier revient sur son arrivée chez SFEIR, une ESN d'expertise technologique portée par une forte culture d'ingénieur.Ensemble, ils explorent la recomposition actuelle du marché des ESN, entre ralentissement post-Covid, montée des enjeux de souveraineté, pression sur les modèles historiques et accélération fulgurante de l'intelligence artificielle.Xavier partage une conviction forte : l'IA n'est pas seulement un nouveau marché pour les ESN, c'est une transformation profonde de leur métier, de leur delivery, de leur modèle économique et de leur proposition de valeur.Au programme :Un marché ESN en pleine recomposition : pourquoi l'expertise technologique, la souveraineté numérique et la confiance deviennent des leviers de différenciation majeurs dans un marché plus incertain et plus concurrentiel.Le pivot IA de SFEIR : comment l'entreprise s'est transformée en “AI only company” en embarquant ses dirigeants, ses ingénieurs et ses champions IA autour d'une logique de pratique, d'expérimentation et de partage.AI for IT et développeurs augmentés : comment l'IA transforme la production logicielle, accélère les projets IT et déplace la valeur du métier d'ingénieur vers l'orchestration, la qualité et la robustesse des systèmes.Vers de nouveaux modèles de valeur : pourquoi l'effet 10x, l'agentification des processus métiers et l'IA remettent en question la facturation au temps passé au profit de modèles plus orientés outcome.Cet épisode s'adresse aux dirigeants d'ESN, CTO et DSI qui souhaitent comprendre comment l'IA transforme la valeur, les métiers et les modèles économiques du service numérique.Bonne écoute !Pour aller plus loin :Découvrir Napta : La meilleure solution SaaS de staffing 360° pour vous et vos équipes.Suivez nous sur LinkedinHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Stéphane Lepingle partage son parcours dans les systèmes d'information, du conseil aux grandes administrations publiques, avant de devenir DSI de transition. Il revient sur les enjeux de transformation numérique, de cybersécurité, de continuité de service et d'acculturation digitale. Il explique également le rôle du DSI moderne, appelé à rapprocher les métiers et la technologie pour créer davantage de valeur au sein des organisations.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Welcome back to When Words Fail, Music Speaks, the podcast that explores how music can lift us out of the darkness and into hope. I'm your host, James Cox, a lifelong fan‑turned‑handicapped host who's learned to lean on riffs, verses, and relentless head‑banging whenever life gets heavy.In today's episode we sit down with none other than Jack Owen, the lead guitarist behind Six Feet Under and a longtime contributor to Cannibal Corpse. Jack walks us through everything from the day‑to‑day grind of living with depression to why his doctor says he can drink all the coffee he wants. We dig into the nitty‑gritty of royalty disputes—remember the DSI arranging‑credit debacle?—and the importance of getting proper credit, especially in a genre that's notorious for keeping the spotlight on the front‑man.Jack also shares his evolution from six‑string to seven‑string guitars, the challenges of muting low D notes, and how that extra string opened up a whole new low‑end for Cannibal Corpse's brutal sound. We get an inside look at the making of the “Mr. Blood and Guts” video—its silent‑film, 1930s‑style horror vibe, and the campy “Phantom of the Opera” storyline that inspired the lyrics.The conversation then shifts to songwriting. Jack explains how he still leans on classic verse‑chorus‑bridge structures, how he transforms fast riffs into crushing breakdowns, and why harmonic minor has become his go‑to scale to give those “evil” pentatonic flavors. We also hear his thoughts on legacy—seeing newer bands borrow Cannibal‑style pull‑offs, the honor (and occasional cringe) of inspiring the next generation, and the ever‑changing landscape of metal media from glossy magazines to today's digital hustle.Finally, we touch on life on the road in 2026: touring logistics, the struggle with promoters who pay you in pasta, the simple joy of wandering a new city after a show, and the plan to meet up at the upcoming Chapel of Bones gig in July.Grab your headphones, crank the volume, and get ready for a candid, riff‑filled deep‑dive with one of death metal's most underrated architects. When words fail, Jack's guitars—and his stories—let the music speak.

C'est un simple prénom qui a mis à genoux il y a quelques jours l'infrastructure numérique de l'une des plus grandes banques françaises.Deux mots que voici, test cedric, ont été envoyés par erreur via une notification push à des millions de clients du Crédit Agricole.Et cet incident cache de véritables leçons pour toute direction informatique. Analysons les trois points de ce fiasco retentissant.Un problème de passerelleLe premier levier concerne l'étanchéité de vos environnements de développement. Car ici un message interne de test a atterri directement sur les smartphones de toute la base client en production.L'erreur humaine est bien entendu inévitable. Un développeur ou un testeur finit toujours par cliquer sur le mauvais bouton. Mais ce fail met en lumière une faille systémique dans les processus de déploiement et d'intégration continue.Concrètement, vos espaces de test, ce que l'on appelle le staging, ne doivent posséder aucune passerelle automatisée vers la production sans garde-fous.Pour un DSI, c'est une invitation à réviser la gouvernance des accès et les validations.Une attaque par déni de service totalement auto-infligéeMais attention, le véritable impact business de cette affaire se trouve dans la seconde phase de l'incident. Ce n'est absolument pas le contenu du message qui a fait s'effondrer l'application bancaire, c'est la réaction des utilisateurs.Car en lisant ce texte mystérieux, des millions de personnes ont ouvert leur application exactement à la même seconde pour vérifier le solde de leurs comptes.Résultat, une attaque par déni de service totalement auto-infligée. Votre infrastructure cloud a beau être élastique et taillée pour absorber des pics d'activité exceptionnels, elle ne peut pas encaisser une telle vague de connexions simultanées.Cela vous oblige à penser la résilience technique différemment. Il devient vital d'intégrer des mécanismes de coupe-circuit, ou de files d'attente virtuelles, pour protéger les bases de données contre ce phénomène de troupeau qui paralyse tous les autres services, comme les virements ou les paiements en ligne.Dans un secteur comme la banque, la confiance est votre produit principalEnfin, le troisième point est purement psychologique, mais il touche au cœur de votre capital marque.Dans un secteur critique comme la banque, la confiance est votre produit principal. Face à un comportement anormal du système informatique, le client pense immédiatement au pire.Sur la plateforme X, les internautes ont d'ailleurs tout de suite redouté un piratage de grande ampleur ou un siphonnage de leurs données.Même si l'établissement a rapidement affirmé que ses systèmes n'étaient pas compromis, le mal était fait. La leçon pour les dirigeants est claire.La communication de crise est aussi cruciale que la remise en route des systèmes. Le silence, même pendant quelques heures, détruit la confiance et sature instantanément vos centres d'appels clients.Le ZD Tech est sur toutes les plateformes de podcast ! Abonnez-vous !Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

643 000.C'est le nombre de messages qu'un internaute revendique avoir exfiltré depuis Tchap, la messagerie chiffrée de l'État français, avant de les revendre sur le dark web.Le 8 juin dernier, l'ANSSI détecte une compromission du service via l'usurpation d'un compte agent. Le compte est rapidement bloqué, une enquête ouverte par le parquet de Paris, et l'OFAC saisi. La Dinum se veut rassurante : seules des conversations publiques auraient été exposées, les échanges privés restant chiffrés et inaccessibles.Mais l'incident soulève une question bien plus profonde. En septembre dernier, le gouvernement avait généralisé Tchap à l'ensemble des agents publics, précisément pour faire face au risque croissant de cyberattaques. Un outil unique, pour tous, partout. Un panier unique. Une clé volée, et c'est l'ensemble de la machine qui tremble.Dans ce nouvel épisode de Bonjour les Spotters, Alain Garnier décortique ce que cet incident révèle sur la stratégie numérique de l'État : les angles morts d'une souveraineté concentrée sur un seul outil, et les leçons concrètes que les DSI devraient en tirer dès maintenant.Bon épisode

IA générative dans les métiers commerciaux L'IA en entreprise : un usage encore largement sous-exploitéDans ce nouvel épisode de Digital Feeling, je reviens sur un constat que je fais très régulièrement en tant que formatrice en intelligence artificielle et marketing digital : la majorité des collaborateurs utilisent déjà l'IA générative, mais presque exclusivement dans un cadre personnel (recettes de cuisine, organisation de voyages, création de contenus pour les réseaux sociaux). Côté professionnel, les usages restent timides : relecture d'emails, corrections de formulations, ou veille concurrentielle basique.Pourquoi ce décalage ? Principalement par manque de communication interne sur les outils déjà disponibles. Beaucoup d'entreprises disposent d'outils IA puissants sans même que leurs équipes le sachent.Copilot : l'outil gratuit que vous utilisez peut-être déjà sans le savoirSi votre entreprise dispose de Microsoft 365, il y a de fortes chances que vous ayez accès à Copilot, même dans sa version gratuite. Concrètement, cela permet :D'ouvrir un email dans Outlook et de cliquer sur la bannière CopilotD'obtenir un résumé instantané d'un email longDe générer une proposition de réponse automatiquementDe gagner un temps considérable sur la gestion de la boîte mailSur Teams, Copilot peut également générer un compte-rendu de réunion avec des actions à mener, ce qui évite la prise de notes manuelle et améliore le suivi des décisions.Pour activer Copilot : direction Outlook ou Teams, recherchez l'application Copilot, et vérifiez que votre DSI n'a pas restreint son accès (certaines entreprises font ce choix).Claude et Excel : le duo gagnant pour mettre en forme vos donnéesPour tout ce qui concerne le traitement de données sous Excel — un point de friction fréquent chez les commerciaux et managers — je recommande particulièrement Claude. Contrairement à Copilot (dont la version gratuite reste limitée sur ce point), Claude permet de :Mettre en forme des données brutes dans un tableau structuréCréer des tableaux croisés dynamiquesGénérer plusieurs onglets automatiquementConstruire des formules complexes à partir d'une simple descriptionLa règle d'or : ne jamais partager de données confidentiellesUn point essentiel abordé en formation : ne jamais transmettre de données personnelles ou confidentielles à un LLM. Toutes les données utilisées en exercice doivent être fictives, anonymisées ou pseudonymisées — qu'il s'agisse de données clients, prospects, ou internes à l'entreprise.Bien prompter : la base pour obtenir des résultats pertinentsLa qualité d'un prompt impacte directement la qualité de la réponse. La méthode que j'enseigne en formation repose sur 5 éléments clés :Un rôle donné à l'IAUn contexte précisUne action claire à réaliserUn format de sortie attenduUne tonalité adaptée à la cibleCe dernier point est particulièrement important en contexte commercial : on n'adresse pas le même message à un décideur pressé en quête d'informations factuelles qu'à un client disponible qui recherche du détail et de l'argumentaire.Demander à l'IA de vous aider… à mieux prompter l'IAUne astuce simple mais redoutablement efficace : si vous ne savez pas comment formuler votre demande, demandez directement à l'IA de vous aider à améliorer votre prompt. L'IA "parle" à l'IA — elle saura structurer une demande efficace, et vous apprendrez par la même occasion à mieux formuler vos futures requêtes.Des assistants IA métiers pour automatiser les tâches récurrentesEn formation, nous développons des assistants IA personnalisés adaptés à chaque métier, capables de prendre en charge des tâches récurrentes : scripts d'appels commerciaux, préparation d'entretiens, séquences d'emails ou de SMS de prospection, etc.La question à se poser : quelles sont les tâches que je fais souvent, sans forcément en avoir conscience, et qui pourraient être déléguées ou accélérées grâce à un assistant IA ?En résuméL'IA générative offre déjà, dès aujourd'hui et avec des outils gratuits ou inclus dans des licences existantes, des gains de temps concrets pour les équipes commerciales : traitement des emails, comptes-rendus de réunion, mise en forme de données, scripts de prospection... La clé est de prendre conscience des outils déjà à disposition et d'apprendre à bien les utiliser, dans le respect de la confidentialité des données.

De internationale scheepvaart vormt de ruggengraat van de globale economie, maar is daardoor ook kwetsbaar voor internationale crises. Tijdens corona mochten de zeevaarders niet meer aanmeren, vervolgens lag het Suez-kanaal plat, brak er een oorlog uit in Oekraïne en nu liggen de boten vast in de Perzische Golf. Waarom zou men er dan nog voor kiezen om maanden te werken op zo'n mooi schip? Sascha Meijer, general secretary van vakbond Nautilus International, is te gast in BNR Zakendoen. Macro met Mujagić/Boot Elke dag een intrigerende gedachtewisseling over de stand van de macro-economie. Op maandag en vrijdag gaat presentator Thomas van Zijl in gesprek met econoom Arnoud Boot, de rest van de week praat Van Zijl met econoom Edin Mujagić. Ook altijd terug te vinden als je een aflevering gemist hebt. Blik op de wereld Wat speelt zich vandaag af op het wereldtoneel? Het laatste nieuws uit bijvoorbeeld Oekraïne, het Midden-Oosten, de Verenigde Staten of Brussel hoor je iedere werkdag om 12.10 van onze vaste experts en eigen redacteuren en verslaggevers. Ook los te vinden als podcast. Boardroompanel Een relatief onbekend Amerikaans onderzoeksbureau laat het aandeel Adyen met dubbele cijfers dalen. Moeten bestuurders zich tegenwoordig meer zorgen maken over analisten dan over concurrenten? Dat en meer bespreken we in het boardroompanel van BNR Zakendoen, met Tanja Nagel, voorzitter van de Raad van Toezicht van DSI, commissaris bij Achmea Bank en Leen Paape, emeritus hoogleraar Corporate Governance aan de Nyenrode Business University en commissaris bij verschillende bedrijven. Luister l Boardroompanel Zakenlunch Elke dag, tijdens de lunch, geniet je mee van het laatste zakelijke nieuws, actuele informatie over de financiële markten en ander economische actualiteiten. Op een ontspannen manier word je als luisteraar bijgepraat over alles wat er speelt in de wereld van het bedrijfsleven en de beurs. En altijd terug te vinden als podcast, mocht je de lunch gemist hebben. Contact & Abonneren BNR Zakendoen zendt elke werkdag live uit van 11:00 tot 13:30 uur. Je kunt de redactie bereiken via e-mail. Abonneren op de podcast van BNR Zakendoen kan via bnr.nl/zakendoen, of via Apple Podcast en Spotify. See omnystudio.com/listener for privacy information.

Join our monthly Seed Chat at SeedChat.orgIn This Podcast: In this monthly Seed Chat, Greg Peterson and Bill McDorman explore the global rules governing seed ownership, seed saving, biodiversity, and agricultural policy. The conversation dives into international treaties, plant patenting, farmers' rights, and the growing tension between the Global North and Global South over control of genetic resources. Bill shares firsthand experiences attending United Nations treaty negotiations and working with Indigenous seed sovereignty issues through Native Seeds/SEARCH. The episode also highlights why everyday gardeners and farmers should become “seed citizens” by saving and sharing locally adapted seeds.Bill McDorman is a renowned seed saver, educator, and advocate for agricultural biodiversity. He co-founded the Rocky Mountain Seed Alliance and has spent decades teaching gardeners and farmers how to grow, save, and share heirloom seeds. Through workshops, speaking, and mentorship, Bill inspires communities to strengthen local food systems, preserve regional seed diversity, and protect seed sovereignty for future generations.Key TopicsSeed libraries and locally adapted seed sharingInternational Treaty on Plant Genetic Resources for Food and Agriculture (ITPGRFA)UPOV and global plant variety protection lawsWorld Trade Organization (WTO) seed policy influenceFarmers' rights and seed sovereigntyPlant patenting and intellectual property in agricultureConvention on Biological Diversity (CBD)Nagoya Protocol and access-benefit sharingDigital Sequence Information (DSI) and genetic ownershipNative Seeds/SEARCH and Indigenous seed stewardshipOrganic Seed Alliance and seed policy debatesGlobal North vs. Global South agricultural power dynamicsSeed banks and the Multilateral System (MLS)The importance of saving open-pollinated seedsThe future resilience of local food systemsKey Questions AnsweredWhat is the International Treaty on Plant Genetic Resources for Food and Agriculture?The ITPGRFA is a legally binding international treaty created to govern the conservation, sharing, and equitable use of plant genetic resources for food and agriculture. It officially entered into force in 2004 and now includes participation from more than 180 countries.Why do global seed treaties matter to everyday gardeners and farmers?These treaties influence who can save seeds, who profits from plant genetics, and how agricultural biodiversity is preserved. The policies affect food security, seed availability, farmer independence, and long-term resilience of local food systems.What is UPOV and why is it controversial?UPOV is an international agreement that grants intellectual property protections to plant breeders. Critics argue that newer versions of UPOV weaken farmers' traditional rights to save and replant seeds while strengthening corporate control over agriculture.How does the WTO influence seed laws around the world?According to Bill McDorman, countries seeking participation in global trade systems often adopt UPOV-style protections as part of WTO-related trade expectations, creating pressure on smaller nations to align with industrial seed systems.What is the Nagoya Protocol?The Nagoya Protocol is an international agreement designed to ensure fair and equitable sharing of benefits arising from genetic resources. It attempts to address historical exploitation of Indigenous and Global South biodiversity by pharmaceutical and agricultural corporations.What is Digital Sequence Information (DSI)?DSI refers to genetic sequencing data derived from crops and plant varieties. A major debate centers around who owns this information and whether communities that stewarded these crops for generations should share in the economic benefits created from their genetic data.What are farmers' rights in global seed policy?Farmers' rights include the ability to save, use, exchange, and sell farm-saved seed. These rights remain one of the most contested issues in international agricultural negotiations.Why are seed libraries important?Seed libraries help preserve locally adapted seed varieties while strengthening regional food resilience. They also create community networks for knowledge sharing and decentralized seed stewardship.How did Native Seeds/SEARCH navigate Indigenous seed stewardship?Bill shares stories from his time directing Native Seeds/SEARCH, including working with Zuni and Hopi communities to renegotiate relationships around seed stewardship, naming rights, and seed distribution.Why does Bill McDorman encourage people to attend UN treaty meetings?He believes participation in international seed policy discussions is critical for protecting biodiversity and farmers' rights. Attending these events allows citizens, gardeners, and small farmers to directly engage with global agricultural policy.Episode HighlightsBill discovers a seed library inside a small-town New Mexico library and reflects on the importance of locally adapted seeds.Greg and Bill explain how seed laws emerged alongside industrial agriculture and large-scale seed commerce.Bill breaks down UPOV, WTO policy, and how plant patenting transformed global agriculture.The conversation explores how Indigenous plant genetics were historically extracted and commercialized.Bill recounts receiving a cease-and-desist letter regarding Zuni bean varieties while directing Native Seeds/SEARCH.A deep discussion unfolds around Digital Sequence Information and the ownership of plant DNA data.Bill explains why small farmers across Africa increasingly believe they no longer have the right to save seeds.The episode concludes with a call for more “seed citizens” actively saving and sharing seeds locally.ResourcesResource — Seed Chat Live Events — SeedChat.orgPodcast — Urban Farm PodcastOrganization — UPOV – International Union for the Protection of New Varieties of PlantsOrganization — World Trade Organization (WTO)Organization — Commission on Genetic Resources for Food and Agriculture (CGRFA)Treaty — International Treaty on Plant Genetic Resources for Food and Agriculture (ITPGRFA)Organization — Convention on Biological Diversity (CBD)Resource — Nagoya Protocol on Access and Benefit-sharingCommunity — Organic Seed AllianceOrganization — Native Seeds/SEARCHEvent — Great American Seed Up — First weekend in November in Phoenix, ArizonaVisit UrbanFarm.org/987 for the show notes and links on this episode!Need a little bit of advice or just a feedback on your design for your yard or garden?The Urban Farm Team is offering consults over the phone or zoom. Get the benefits of a personalized garden and yard space analysis without the cost of trip charges.You can chat with Greg to get permaculture based feedback.Click HERE to learn more!*Disclosure: Some of the links in our podcast show notes and blog posts are affiliate links and if you go through them to make a purchase, we will earn a nominal commission at no cost to you. We offer links to items recommended by our podcast guests and guest writers as a service to our audience and these items are not selected because of the commission we receive from your purchases. We know the decision is yours, and whether you decide to buy something is completely up to you.

Les hôpitaux accélèrent leur transformation numérique avec des usages très concrets autour de la donnée et de l'intelligence artificielle. Nasser Amani détaille comment les Hôpitaux Nord-Ouest utilisent la data pour anticiper les flux aux urgences, fluidifier les parcours patients et améliorer la prise en charge.En partenariat avec Fédération Hospitalière de France

เกาะติดสถานการณ์ 4 หน่วยงานรัฐแถลงผลจับกุมขบวนการกักตุนน้ำมัน โดย DSI เร่งสอบสวน 6 โรงกลั่น หลังพบมูลความผิด ปมเอกสารไม่ครบ รายละเอียดเป็นอย่างไรวิเคราะห์เมกะดีลการค้าสหรัฐฯ - จีน จะส่งผลต่อธุรกิจที่เกี่ยวข้องอย่างไร ธุรกิจไหนได้-เสียประโยชน์ พูดคุยกับ  พูดคุยกับ ชาตรี โรจนอาภา CFA, FRM หัวหน้าทีมที่ปรึกษาการลงทุน SCB CIO ธนาคารไทยพาณิชย์

After one of the first gatherings of some ecommerce leads that I helped put together around 10 years ago, I will never forget what one of the attendees said to me - “thanks to this, I found my people.” From that sentence, the seeds of the Digital Shelf Institute were born. The desire to unite a community to figure all this stuff out together. Now the DSI is most fortunate to have another leader from ecommerce join our ranks to put her expertise, passion, and energy to work on growing and inspiring the DSI Community. Our guest today is Jamie Clapper, who brings almost two decades experience in omnichannel commerce to the DSI as our new Community & Content Manager. She has some things to say.

สวัสดีเช้าวันพุธ วงอาหารเช้า และสภากาแฟวันนี้ที่บ้านพระอาทิตย์วันนี้ มีเมนูเป็นข้าวมันไก่นครปฐม กับซุปเป็ด ประเด็นที่ คุณสนธิ อ.ปานเทพ คุณสุรวิชช์ และทีมงาน Sondhi Talk แลกเปลี่ยนกันในหลายประเด็น โดยเฉพาะเรื่องความคืบหน้า "คดีน้องแตงโม" ที่ อ.ปานเทพ และทีมงานเพิ่งไปยื่นเรื่องมอบเอกสารพยานหลักฐาน กว่า 1,000 แผ่นให้กับคณะพนักงานสืบสวนคดีพิเศษของ DSI เพื่อนำไปประกอบการพิจารณาสำนวนคดี โดยมีหลักฐานเด็ดหลายอย่างที่พิสูจน์ให้เห็นได้ชัดว่าคดีนี้ไม่ใช่ "อุบัติเหตุ" แต่เป็น "การฆาตกรรม" อีกทั้งยังมีพิรุธอีกหลายเรื่อง โดยเฉพาะการที่สถาบันนิติวิทยาศาสตร์ไม่ยอมส่งหลักฐานสำคัญให้คุณแม่น้องแตงโม โดยยื้อเวลามายาวนานกว่า 6 เดือนแล้ว ทั้งที่เป็นหลักฐานเชิงประจักษ์ และเป็นหลักฐานสำคัญที่จะนำไปสู่การคลี่คลายเรื่องราวหลาย ๆ ประการ . นอกจากนี้แล้วคุณสนธิจะยังตามต่อเรื่อง ป.ป.ช. อย่างกัดไม่ปล่อย ... เพราะฉะนั้นพลาดไม่ได้ด้วยประการทั้งปวง

Het energiecrisisplan van het kabinet wordt onder andere gedekt door een verhoging van de accijnzen op alcohol. Het voorstel is alle accijnzen op alcoholhoudende dranken vanaf 2027 te gaan indexeren aan de inflatie. Voor slijterijen is dit vervelend nieuws, ze vrezen dat consumenten hun drankinkopen over de grens zullen gaan doen. Petra de Boevere, voorzitter van de Koninklijke SlijtersUnie is te gast in BNR Zakendoen om te spreken over de accijnzen, de neerwaardse trend in alcoholconsumptie en de eeuwige concurrentie van de supermarkt. Macro met Mujagić Elke dag een intrigerende gedachtewisseling over de stand van de macro-economie. Op maandag en vrijdag gaat presentator Thomas van Zijl in gesprek met econoom Arnoud Boot, de rest van de week praat Van Zijl met econoom Edin Mujagić. Ook altijd terug te vinden als je een aflevering gemist hebt. Blik op de wereld Wat speelt zich vandaag af op het wereldtoneel? Het laatste nieuws uit bijvoorbeeld Oekraïne, het Midden-Oosten, de Verenigde Staten of Brussel hoor je iedere werkdag om 12.10 van onze vaste experts en eigen redacteuren en verslaggevers. Ook los te vinden als podcast. Boardroompanel Vastgoedbelegger Bouwinvest heeft in het afgelopen jaar voor meer dan 600 miljoen euro aan teruggaveverzoeken ontvangen. En: wat is de rol van Nederlandse businessscholen. Dat en meer bespreken we om 11.30 in het boardroompanel met: Tanja Nagel, bestuursvoorzitter DSI, commissaris bij Achmea Bank en Annemieke Roobeek, Emeritus-hoogleraar strategie en transformatie mangement aan de Nyenrode Universiteit. Luister l Boardroompanel Zakenlunch Elke dag, tijdens de lunch, geniet je mee van het laatste zakelijke nieuws, actuele informatie over de financiële markten en ander economische actualiteiten. Op een ontspannen manier word je als luisteraar bijgepraat over alles wat er speelt in de wereld van het bedrijfsleven en de beurs. En altijd terug te vinden als podcast, mocht je de lunch gemist hebben. Contact & Abonneren BNR Zakendoen zendt elke werkdag live uit van 11:00 tot 13:30 uur. Je kunt de redactie bereiken via e-mail. Abonneren op de podcast van BNR Zakendoen kan via bnr.nl/zakendoen, of via Apple Podcast en Spotify. See omnystudio.com/listener for privacy information.

“Le but, c'est d'être top of mind. Dès qu'un prospect rencontre une problématique, il pense à moi.”– JohannLe thème de ce nouvel épisode : utiliser LinkedIn pour attirer (et rassurer) des interlocuteurs très sollicités.✒️Cet épisode fait partie de la série thématique Travailler avec les grands groupes quand on est freelance.Johann est consultant en data visualisation, expert Power BI. Sa stratégie : publier deux à trois fois par semaine sur LinkedIn pour se rendre visible auprès de ses prospects – des responsables IT, financiers, ou DSI de grandes entreprises.Dans cette interview, il nous explique comment il structure sa prise de parole, pourquoi il publie autant, et comment ses posts, ses commentaires et ses recommandations clients créent un tout cohérent pour asseoir sa crédibilité.

Our BTS Live from Shoptalk Miniseries continues! Dave speaks with DSI's Lauren Livak Gilbert about how AI is impacting both organizations and the digital shelf.Lauren highlights the growing importance of talent, upskilling, and internal transformation as AI reshapes the industry, and explains why brands should focus on evolving their content strategies - not replacing them.Connect with Lauren on LinkedInFollow Beyond the Shelf on LinkedInLearn More about It'sRapidIs your PDP ready for AI? Get Your Free PDP Readiness AuditTheme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

Identify what data was exposed in a breach, not just where it moved, but what it contains, how sensitive it is, and the risk it creates using Microsoft Purview Data Security Investigations. Search across massive volumes of files using natural language, pinpoint the highest risk content, and connect it to user activity to see the full scope of an incident. Investigate and act in one workflow. Analyze content deeply across files, emails, and AI interactions, uncover hidden or unclassified sensitive data, and contain exposure fast. Proactively identify risks, respond to incidents with clarity, and mitigate impact before it spreads. Christophe Fiessinger, Microsoft Purview Principal Squad Leader, joins Jeremy Chapman to walk through real-world investigation workflows—from scoping and analysis to mitigation and automation—so you can move faster and make more informed security decisions. ► QUICK LINKS:  00:00 - Keep data safe with DSI 01:26 - Connect dots between data risk & impact 02:47 - Built-in AI 03:47 - Work across the full lifecycle of an incident 04:56 - Create an investigation 06:36 - Deep search and analysis 09:03 - How DSI helps data leaks 10:40 - Contain risk with built-in mitigation 11:32 - Automate using agents 13:23 - Estimator tool 14:57 - Wrap up ► Link References As a Microsoft Purview admin, just go to https://purview.microsoft.com/dsi ► Unfamiliar with Microsoft Mechanics? As Microsoft's official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. • Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries • Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog • Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast ► Keep getting this insider knowledge, join us on social: • Follow us on Twitter: https://twitter.com/MSFTMechanics • Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ • Enjoy us on Instagram: https://www.instagram.com/msftmechanics/ • Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics 

  Welcome to the Prehospital Emergency Care Journal Podcast! In this Deep Dive episode, host Maia Dorsett speaks with Aaron E. Robinson, Sarah K. S. Knack, and Michael C. Perlmutter about their paper, Trends in Prehospital First-Attempt Use of Supraglottic Airways in Non-Cardiac Arrest Patients: A Descriptive Study. The conversation explores how airway management in EMS may be evolving, including growing interest in supraglottic airways as a first-line approach rather than solely a rescue device. The authors discuss key airway concepts—such as RSI, DSI, and rapid sequence airway—and review what their national dataset reveals about current practice patterns. Along the way, they examine variations in medication strategies, including the continued use of sedation-only approaches and airway placement without neuromuscular blockade or medications. The discussion raises important questions about how EMS clinicians balance speed, safety, and skill maintenance when managing critically ill airways in the field.   Featured Article Robinson, A. E., Knack, S. K. S., Driver, B. E., Prekker, M. E., Perlmutter, M. C., Bunting, A. J., … Puskarich, M. A. (2026). Trends in Prehospital First-Attempt Use of Supraglottic Airways in Non-Cardiac Arrest Patients: A Descriptive Study. Prehospital Emergency Care, 1–8. https://doi.org/10.1080/10903127.2025.2593579   As always THANK YOU for listening. Hawnwan Philip Moy MD (@pecpodcast) Scott Goldberg MD, MPH (@EMS_Boston) Jeremiah Escajeda MD, MPH (@jerescajeda) Joelle Donofrio-Odmann DO (@PEMems) Maia Dorsett MD PhD (@maiadorsett) Lekshmi Kumar MD, MPH(@Gradymed1) Greg Muller DO (@DrMuller_DO) Ariana Weber MD (@aweberMD4) Rebecca Cash PhD (@CashRebeccaE) Michael Kim MD (@michaeljukim) Rachel Stemerman PhD (@steminformatics) Nikolai Arendovich MD

On today's episode, we dive into one of the most common but misunderstood challenges in dentistry and entrepreneurship: overwhelm—the "O word." Mark Costes shares why he bans this word at DSI events and how our internal language and mindset can powerfully shape our lived reality. He breaks down the physiology of overwhelm, explains the mental toll of decision fatigue, multitasking, and cognitive overload, and shares personal stories from the early, chaotic days of juggling multiple businesses.  You'll also learn about the importance of structured delegation, how to build filters to prioritize effectively, and the impact of unclosed loops on our mental bandwidth. From the neuroscience of task-switching to the power of the default mode network, this episode lays the foundation for reclaiming clarity, energy, and intentional leadership. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Ryan Phillis - Director of Football S&C at BYU - joins us for the 135th episode of MTN. On today's episode of the podcast, we dive into profiling and bucketing a Big12 team on the 1080 Sprint, using heavy resistance & assistance, complimenting training with DSI in the weight room, and understanding the role of 'individualization' in the in-season period. Ryan is an open book when it comes to training, programming, coaching, and everything in between and we were grateful to have him join us for this oneFollow Ryan on IG @phillis25Find and follow us on social media @mtn_perform and check back each Wednesday for a new episodeBig shoutout to the best partner and training product on the planet: 1080 Motion. The 1080 Sprint and Quantum are truly the two best pieces of training equipment in the world. The incredible number of use ability makes 1080 truly a game-changer. Check them out at 1080motion.com

Qui oserait chanter un morceau des Beatles devant 150 personnes pour présenter une nouvelle organisation ?Stéphane Fezais l'a fait — et ce n'était pas un “coup”. C'était une manière d'embarquer, de créer de la cohésion, et de donner le ton : avancer ensemble.Formé à la Sorbonne en analyse des politiques économiques et passionné de tech, Stéphane a construit un parcours atypique jusqu'à devenir Directeur des Services et Infrastructures Numériques chez Klee Group.Dans cet épisode, il partage une conviction forte : être DSI, c'est avant tout manager des personnes — avec tout ce que cela implique de relationnel, d'émotionnel et de confiance.Depuis près de 10 ans, il s'appuie sur l'approche CliftonStrengths pour cultiver ses forces, faire grandir ses équipes et renforcer l'esprit collectif.Ses 5 talents dominants : Woo, Communication, Arranger, Positivity, Context.Un épisode rafraîchissant, concret et profondément humain — sur la manière dont capitaliser sur ses forces naturelles peut faire grandir tout un collectif.--- Culture Talents est un podcast proposé par Le Labo des Talents.Animation : Florence HardyRéalisation : César Defoort | Natif.

From shipping Gemini Deep Think and IMO Gold to launching the Reasoning and AGI team in Singapore, Yi Tay has spent the last 18 months living through the full arc of Google DeepMind's pivot from architecture research to RL-driven reasoning—watching his team go from a dozen researchers to 300+, training models that solve International Math Olympiad problems in a live competition, and building the infrastructure to scale deep thinking across every domain, and driving Gemini to the top of the leaderboards across every category. Yi Returns to dig into the inside story of the IMO effort and more!We discuss:* Yi's path: Brain → Reka → Google DeepMind → Reasoning and AGI team Singapore, leading model training for Gemini Deep Think and IMO Gold* The IMO Gold story: four co-captains (Yi in Singapore, Jonathan in London, Jordan in Mountain View, and Tong leading the overall effort), training the checkpoint in ~1 week, live competition in Australia with professors punching in problems as they came out, and the tension of not knowing if they'd hit Gold until the human scores came in (because the Gold threshold is a percentile, not a fixed number)* Why they threw away AlphaProof: “If one model can't do it, can we get to AGI?” The decision to abandon symbolic systems and bet on end-to-end Gemini with RL was bold and non-consensus* On-policy vs. off-policy RL: off-policy is imitation learning (copying someone else's trajectory), on-policy is the model generating its own outputs, getting rewarded, and training on its own experience—”humans learn by making mistakes, not by copying”* Why self-consistency and parallel thinking are fundamental: sampling multiple times, majority voting, LM judges, and internal verification are all forms of self-consistency that unlock reasoning beyond single-shot inference* The data efficiency frontier: humans learn from 8 orders of magnitude less data than models, so where's the bug? Is it the architecture, the learning algorithm, backprop, off-policyness, or something else?* Three schools of thought on world models: (1) Genie/spatial intelligence (video-based world models), (2) Yann LeCun's JEPA + FAIR's code world models (modeling internal execution state), (3) the amorphous “resolution of possible worlds” paradigm (curve-fitting to find the world model that best explains the data)* Why AI coding crossed the threshold: Yi now runs a job, gets a bug, pastes it into Gemini, and relaunches without even reading the fix—”the model is better than me at this”* The Pokémon benchmark: can models complete Pokédex by searching the web, synthesizing guides, and applying knowledge in a visual game state? “Efficient search of novel idea space is interesting, but we're not even at the point where models can consistently apply knowledge they look up”* DSI and generative retrieval: re-imagining search as predicting document identifiers with semantic tokens, now deployed at YouTube (symmetric IDs for RecSys) and Spotify* Why RecSys and IR feel like a different universe: “modeling dynamics are strange, like gravity is different—you hit the shuttlecock and hear glass shatter, cause and effect are too far apart”* The closed lab advantage is increasing: the gap between frontier labs and open source is growing because ideas compound over time, and researchers keep finding new tricks that play well with everything built before* Why ideas still matter: “the last five years weren't just blind scaling—transformers, pre-training, RL, self-consistency, all had to play well together to get us here”* Gemini Singapore: hiring for RL and reasoning researchers, looking for track record in RL or exceptional achievement in coding competitions, and building a small, talent-dense team close to the frontier—Yi Tay* Google DeepMind: https://deepmind.google* X: https://x.com/YiTayMLFull Video EpisodeTimestamps00:00:00 Introduction: Returning to Google DeepMind and the Singapore AGI Team00:04:52 The Philosophy of On-Policy RL: Learning from Your Own Mistakes00:12:00 IMO Gold Medal: The Journey from AlphaProof to End-to-End Gemini00:21:33 Training IMO Cat: Four Captains Across Three Time Zones00:26:19 Pokemon and Long-Horizon Reasoning: Beyond Academic Benchmarks00:36:29 AI Coding Assistants: From Lazy to Actually Useful00:32:59 Reasoning, Chain of Thought, and Latent Thinking00:44:46 Is Attention All You Need? Architecture, Learning, and the Local Minima00:55:04 Data Efficiency and World Models: The Next Frontier01:08:12 DSI and Generative Retrieval: Reimagining Search with Semantic IDs01:17:59 Building GDM Singapore: Geography, Talent, and the Symposium01:24:18 Hiring Philosophy: High Stats, Research Taste, and Student Budgets01:28:49 Health, HRV, and Research Performance: The 23kg Journey Get full access to Latent.Space at www.latent.space/subscribe

From shipping Gemini Deep Think and IMO Gold to launching the Reasoning and AGI team in Singapore, Yi Tay has spent the last 18 months living through the full arc of Google DeepMind's pivot from architecture research to RL-driven reasoning—watching his team go from a dozen researchers to 300+, training models that solve International Math Olympiad problems in a live competition, and building the infrastructure to scale deep thinking across every domain, and driving Gemini to the top of the leaderboards across every category. Yi Returns to dig into the inside story of the IMO effort and more! We discuss: Yi's path: Brain → Reka → Google DeepMind → Reasoning and AGI team Singapore, leading model training for Gemini Deep Think and IMO Gold The IMO Gold story: four co-captains (Yi in Singapore, Jonathan in London, Jordan in Mountain View, and Tong leading the overall effort), training the checkpoint in ~1 week, live competition in Australia with professors punching in problems as they came out, and the tension of not knowing if they'd hit Gold until the human scores came in (because the Gold threshold is a percentile, not a fixed number) Why they threw away AlphaProof: "If one model can't do it, can we get to AGI?" The decision to abandon symbolic systems and bet on end-to-end Gemini with RL was bold and non-consensus On-policy vs. off-policy RL: off-policy is imitation learning (copying someone else's trajectory), on-policy is the model generating its own outputs, getting rewarded, and training on its own experience—"humans learn by making mistakes, not by copying" Why self-consistency and parallel thinking are fundamental: sampling multiple times, majority voting, LM judges, and internal verification are all forms of self-consistency that unlock reasoning beyond single-shot inference The data efficiency frontier: humans learn from 8 orders of magnitude less data than models, so where's the bug? Is it the architecture, the learning algorithm, backprop, off-policyness, or something else? Three schools of thought on world models: (1) Genie/spatial intelligence (video-based world models), (2) Yann LeCun's JEPA + FAIR's code world models (modeling internal execution state), (3) the amorphous "resolution of possible worlds" paradigm (curve-fitting to find the world model that best explains the data) Why AI coding crossed the threshold: Yi now runs a job, gets a bug, pastes it into Gemini, and relaunches without even reading the fix—"the model is better than me at this" The Pokémon benchmark: can models complete Pokédex by searching the web, synthesizing guides, and applying knowledge in a visual game state? "Efficient search of novel idea space is interesting, but we're not even at the point where models can consistently apply knowledge they look up" DSI and generative retrieval: re-imagining search as predicting document identifiers with semantic tokens, now deployed at YouTube (symmetric IDs for RecSys) and Spotify Why RecSys and IR feel like a different universe: "modeling dynamics are strange, like gravity is different—you hit the shuttlecock and hear glass shatter, cause and effect are too far apart" The closed lab advantage is increasing: the gap between frontier labs and open source is growing because ideas compound over time, and researchers keep finding new tricks that play well with everything built before Why ideas still matter: "the last five years weren't just blind scaling—transformers, pre-training, RL, self-consistency, all had to play well together to get us here" Gemini Singapore: hiring for RL and reasoning researchers, looking for track record in RL or exceptional achievement in coding competitions, and building a small, talent-dense team close to the frontier — Yi Tay Google DeepMind: https://deepmind.google X: https://x.com/YiTayML Chapters 00:00:00 Introduction: Returning to Google DeepMind and the Singapore AGI Team 00:04:52 The Philosophy of On-Policy RL: Learning from Your Own Mistakes 00:12:00 IMO Gold Medal: The Journey from AlphaProof to End-to-End Gemini 00:21:33 Training IMO Cat: Four Captains Across Three Time Zones 00:26:19 Pokemon and Long-Horizon Reasoning: Beyond Academic Benchmarks 00:36:29 AI Coding Assistants: From Lazy to Actually Useful 00:32:59 Reasoning, Chain of Thought, and Latent Thinking 00:44:46 Is Attention All You Need? Architecture, Learning, and the Local Minima 00:55:04 Data Efficiency and World Models: The Next Frontier 01:08:12 DSI and Generative Retrieval: Reimagining Search with Semantic IDs 01:17:59 Building GDM Singapore: Geography, Talent, and the Symposium 01:24:18 Hiring Philosophy: High Stats, Research Taste, and Student Budgets 01:28:49 Health, HRV, and Research Performance: The 23kg Journey

On today's episode, Dr. Mark Costes sits down with Dr. Kami Hoss—orthodontist, author, and founder of The Super Dentists and Supermouth—for an incredible conversation that blends clinical excellence with world-class innovation. Recorded in the new DSI studio, Dr. Hoss shares how he and his wife turned a single pediatric and ortho office in Chula Vista into a multi-location, 24% market-share powerhouse in San Diego, complete with superheroes, slides, movie theaters, and their own ice cream truck-driving villain. But that's just the beginning.  Dr. Hoss also details the creation of Supermouth, a revolutionary oral care company with over 200 products and nearly 300 patents. From toothbrushes shaped to match real tooth anatomy to vitamin-enhanced hydroxyapatite formulations, Supermouth aims to replace outdated, fluoride-obsessed products with science-backed, microbiome-friendly solutions. He breaks down the business model—designed to support dentists rather than compete with them—and shares how his passion for education, storytelling, and prevention is changing the way patients, especially kids, view oral health.   Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://supermouthpro.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Re-releasing a DAT listener favorite! The Dental A-Team is joined by Dr. Nate Tilman! Fascinating history aside (read his bio below), Dr. Tilman talks with Kiera about his unique dental practice situation, how he's managed to merge five different practices into his own, and a strategy for doing so. He also speaks to the shifting of culture in his practice, what it took for him to recognize, and the success it's brought. More on Dr. Tilman: Originally from Salisbury, Maryland, Dr. Tilman attended Wake Forest University for his undergraduate degree. He was awarded his Doctor of Dental Surgery from the University of Maryland where he graduated Summa Cum Laude in 2001. Dr. Tilman served in the U.S. Navy Dental Corps for four years, including two years forward deployed aboard USS Ashland (LSD 48). Following his military service, Dr. Tilman moved to Newport, Rhode Island, in 2007 and opened Newport Family and Cosmetic Dentistry. He has had the pleasure to work with an amazing team and amazing patients in creating a state-of-the art, caring, and comfortable dental practice. His commitment to incorporating advanced technologies and techniques allows Dr. Tilman and his team to provide dental treatment in fewer visits and more comfortably than with traditional techniques. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: speaker-0 (00:05) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I have this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, filler, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A-Teams. Welcome to the Dental A Team Podcast.   Hello, Dental A Team listeners. This is Kiera and you guys. I love podcasts where I get to bring on offices that I just think are fantastic. So this is an office that we have worked with in the Dental A Team. Also fun fact, he is in the smallest state in the entire United States. So you all know me and my state traveling. His state is one of my hardest states to get to every year, because it's so tiny and it's so far away from me. But he's just one of the best people I've ever met. He's an incredible leader, incredible dentist, incredible just   good human. So I'm so glad and so excited to welcome Dr. Nate Tilman to the show. How are you today, Nate?   speaker-1 (01:27) I am great. Thank you. Thank you. I'm super excited to be here. ⁓ as you know, I've been a fan of the podcast for, know, pretty much since you started. And it's kind of like, it's kind of surreal being, you know, being on, being on the podcast. So I appreciate, appreciate the offer.   speaker-0 (01:44) Well, I love it. love to one it's fun. Thank you for being a podcast fan I mean it's almost coming up on three years of the podcast since we created it and I never would have thought that the podcast could connect me with such cool people so one thank you for being a podcast listener and two things are just being a rad person I I liked the podcast has become a fun passion project for me to meet people to hear their stories   So I kind of alluded to it. You're also doing something similar to Dr. Dave Mogadon, who was on the podcast about those chart ⁓ mergers and buyouts that's kind of helped with your growth, but kind of just tell the listeners like how you even got into dentistry and kind of what your growth trajectory has been, just so they kind of know as a background to today's podcast.   speaker-1 (02:28) Yeah, I'll try not to ramble too much about it. yeah, I went to always wanted to do something in healthcare. My grandfather was a public health physician is a big inspiration for me. So kind of I think it's midway through college decided dentistry is gonna be a really good fit, you know, for a number of reasons. Went to University of Maryland for dental school, loved it decided to stay in general dentistry for   you know, all the variety of what we do. was on a Navy scholarship, so I was able to spend the first four years as a practicing dentist in the Navy. ⁓ Two years I was on a ship as the only dentist. So it was a really good, didn't realize like how helpful an experience that was for like running us an organization, even though it was an organization of three.   speaker-0 (03:14) Yeah, but I also feel like let's just talk about the Navy real fast because I didn't know this about you and my husband and I were literally talking probably two days ago and he said I don't think I ever could do the Navy like put me on a ship with these people for so long and dump me in the middle of the ocean like nowhere to go no hiking like what do you even do? How how was that? feel like more than anything it would teach you mental stamina is what I think I would learn from being on the Navy. But how was it for you? Maybe maybe you guys go swimming every day. I don't know like what do you do all day?   speaker-1 (03:43) Definitely not at all. it was, the two years on the ship was very, it's a super unique experience. And we were a small ship, 400 sailors. We transported Marines. So I was responsible for pretty much 400 patients. had, it was me, I had an administrative assistant and I had two dental technicians that could do some basic hygiene, not a hygienist, but it was me. ⁓   So having to learn like managing supplies and, know, managing appointments and all of that stuff. But the unique thing as a, as a dentist, and mean, this is one year out of a, you know, my GPR. still I was safe, but didn't really know necessarily all what I was doing, but I love to get myself out of jams because middle of the ocean, like. Mid procedure. I'm not going to be the guy calling a helicopter, you know, you got to work through it. So.   speaker-0 (04:40) They're like awesome because it's gonna push your limits and you've got to just figure it out Which I think so many dentists when they do own they don't learn that stamina that stress like hey, it's you figure it out But you're like the odds are even stacked more you're in the middle of the ocean and I mean it would been a pretty cool story for me maybe not for you to hear like a helicopter to come get a patient because you botched a root canal or something like you'd have to figure that out, but that that doesn't definitely up your odds of intensity   for sure being out there and nobody else is there to help you. You're the man. You got to figure it all out.   speaker-1 (05:13) Yeah. And I think it's, while it would have been nice to, you know, if I'd had a situation like, know, where I had a mentor, another dentist I was working with, you know, to be able to bail out, like it have been helpful, but it really, it did, it gave me a lot of, a lot of confidence, um, you know, early on for like, can work my way through this. And then also like what things I don't want to do. Cause I don't want to get stuck in that position again. Yeah. And it was, and yeah, while I didn't have to helicopter anybody out, one of the things I did do, and I don't think at the time, nobody had ever really.   speaker-0 (05:34) True.   speaker-1 (05:42) done it from a small ship or the even smaller ships around us that there were two times where people had some dental emergencies that I was able to fly out to their ship and take care of them.   speaker-0 (05:52) No way. Well, you do have like built in planes. You travel anywhere. So it's like quick, like fly you in, but that's crazy. Cause you ma I can't even imagine the stress that those poor other dentists were feeling of like we're in the middle of here. Like what am I supposed to do? ⁓ I guess call someone else. So, I mean, we talk about dentistry and I've said this so many times, like, feel like dental practices are like these solo islands out there. All y'all just kind of hang in your own area. You literally were in the middle of the ocean flying solo.   speaker-1 (06:22) Yeah. That's crazy. It was fun. There wasn't a ton of dentistry to do. I, know, cool thing with the Navy, they give you other jobs. So I became an air traffic controller. So I was in charge of, you know, all of the flight operations on the ship. so between that and dentistry, it me pretty busy. And then I played a of video games, you know,   speaker-0 (06:41) I'm like, I would be pulling pranks. mean, just throughout COVID, my husband, he makes fun of me. I feel like a roaming tiger in these four walls of our house. Like sometimes I'm like, just let me out of here. Like I can't even handle it. I'm like, I gotta go for a run. I gotta go for a hike that I can't even imagine being on a ship. would be like, I know I'd be pulling pranks on every single person on that ship and just like running for my life. Cause I probably would torment everybody, but air traffic control that like you really went for all the things, Nate, dentistry and air traffic controller.   What don't they say those are the top two suicide jobs? Like you really went for the whole extreme there. Nice job.   speaker-1 (07:15) Well, that's that's like when they selected me to go to the school for our traffic control. What are you guys trying to tell me? You already know I'm a dentist.   speaker-0 (07:23) Gosh, that's crazy. So you were in the Navy and then you went, got out of the Navy. Did you go straight to private practice? Did you go in and be an associate?   speaker-1 (07:32) So I was an associate for a year, still in the Virginia Beach area and then moved to Rhode Island. My wife is, we met in college, I'm two years older, so she was awesome for following me around. then, ⁓ so when she was done with her residency, she's from New England, so we kinda, that's where we looked up here. And I'll tell you, Virginia Beach area, super easy to get a job as an associate, tons of positions around, I figured it'd be the same thing coming up here and there was nothing.   speaker-0 (08:00) mean,   Rhode Island is like the size of a dot on a map. I mean, it's itty bitty, which I makes you a celebrity just because you live there. Like, not many people even live there, so.   speaker-1 (08:11) Yeah, it's in and it's there's there's a number of dentists, but it's it's all solo guys and it's tough like restricted covenants. You know you get a two mile radius. That's the whole state.   speaker-0 (08:21) Exactly   exactly that is you definitely have to look at your associate ships of their contracts really closely Otherwise, you might be booting out of that state just because like you said two mile radius is not far in Rhode Island   speaker-1 (08:34) Not at all. So I ended up having an opportunity to a it's like a four operatory practice, like three, I think two and a half, three days a week. The guy was definitely like on the decline of practice. So jumped into that, had no idea what I was doing. And then six months later, was approached by another dentist who was moving from the area. I think it was a family thing too. And he was having trouble getting somebody to buy   his practice Rhode Island. It's not many dentists moved to the state for a number of reasons. So again, I was still trying to figure out how I was paying my initial loan and how I was running this practice or whatever. the opportunity to buy, to merge this, the patient base. So I did that and it was definitely the best thing I did because it brought in a whole new group of patients. I was able to go from like two and a half days a week to four days a week.   I was able to add another hygienist at the time. so it wasn't super intentional, but the growth was happening. just kind of fell in my lap. I'm like, I'll do this. And looking back, it is where I realized what a good thing it was.   speaker-0 (09:48) For sure. And I hope people listening, ⁓ I am a firm believer that opportunity doesn't always knock on the door and say, I'm opportunity. Sometimes it looks like pure chaos. Sometimes it's stretching you beyond. Sometimes it's really just showing up. I remember the day that I was asked to work with DSI as a consultant. Guys, I had one consulting client before Mark asked me to be a consultant. And overnight, I had 45 clients in my lab. I didn't know what the heck I was doing. But I people listening realize like,   For you, you're struggling. just bought your practice. Don't know what you're doing. Yes, you've had quite a bit of experience, but at the same time, running a practice is very different than being an associate or I'm sure even in the Navy. And so now, and then, hey, by the way, there's all this other patient base wanting to come in. And I love that you just, jumped, you took that opportunity. And I think again, so many times in life, opportunities show up. It's just a matter of, we willing to take them and figure it out or are we too scared and just let them pass by? ⁓   You brought those patients in and you were mentioning pre record that adding in patients from other practices has really been a great way for you to get new patients. ⁓ which people are constantly looking for new patients. was just talking to, there's a guy out here. He's a pathiatrist guys. I'm like, I don't know. I just can't help myself, but help business owners. Like I love it. Podiatry is not that much different than dentistry. Y'all see patients like dentistry, we work on the mouth, but I treat work on the foot. Like   Basically, it's kind of like pediatric. You go to your surgery centers, they come in, you see these patients for their adjustments. But I was talking to him and he's a solo podiatrist and there are two podiatry offices around him that have just shut down doors. So he's like, yeah, it's just great. Like people are finding us and I'm like, did you call those people and ask them for their charts, buy those charts? that is two practices worth of patients that you're just hoping maybe one day will Google you when they're seriously sitting right in front of you. So   I'm super curious. I love this topic. know Dave's talked about it as well, but Nate, how do you buy charts successfully? How do you make that transition? Like Dave was talking about buying so many charts, but kind of from your experience, how do you buy these charts? How do you merge these patients in successfully? And other than just good luck and being in the right place at the right time, finding more of these opportunities. I'm super curious.   speaker-1 (12:04) Yeah, yeah. So for this one, know, having no idea what I was doing, I did have some, think, good advice from a transition attorney that I worked with. initially, the guy that was selling his charts, wanted X number of dollars for his, I think he said, 1,000 active records.   speaker-0 (12:26) And what's like X number of dollars like just give me a ballpark you don't have to say the exact amount but I'm like is it five dollars a chart ten dollars a chart thirty dollars a chart like what   speaker-1 (12:35) If I remember, this was probably 10 years ago, so I believe it was 60 a chart is what he wanted. So I think he wanted 60 million, right? And, you know, I, again, not knowing too much, I definitely knew that those 1,000 people were not gonna come over, right? So I was worried about like, what's the risk? Like, are 10 people gonna come or are 800 gonna come? I have no idea.   Yeah. So the attorney I was talking to, he said, he'd never done it this way. said, but maybe what you want to do is offer a little bit more per record, but only for like a small percentage at first. And then keep track of it over time. And that's what I think I did. It was either a hundred or 120 a chart. And I prepaid for like 300. But then for the next year, I kept track of all the, like once I got above that 300, I kept track of it.   So the nice thing is it limited my, it limited my risk. It put more, I guess, importance or motivation on the seller to really like push his patients to come. Cause the more you make more, the more people that came to see me. So it was a win-win that way. And it also, it let me kind of control that the influx too, because I think if all of sudden I was getting, you know, 800 patients calling all at once, it'd be a little bit trickier to merge this all in.   So that worked out really well.   speaker-0 (14:00) And I'm just curious on that, because this is something else I've been really wondering. After talking to Dave, now meeting this podiatrist, guys, I just love this type of stuff. This is cool business stuff that I feel a lot of people don't talk about. I'm curious, how long was the arrangement? Was it for a year that you would pay him? Was it for five years you'd pay the selling doctor? Because I'm curious, how is the motivation? for me as a business owner, I wouldn't want this to go on forever. I'd want an end date of when I don't have to pay you $120 per patient.   So how is that kind of arrangement set up?   speaker-1 (14:32) It actually, was nine months is what we had set. And I think it could work either, but I certainly wouldn't go more than a year, because it is, it becomes a major pain. And then, honestly for me, as I got close to that nine months, we sort of started slowing down. We strategically scheduled those last few patients in the nine months, but I still had all the records.   speaker-0 (14:54) That's what curious. So did you get all the records? So like you paid this, all the charts come to you, and then the other dentist has good faith that you're going to be honest? Or do they get access to it? Was that what it was?   speaker-1 (15:04) He could have like, had it written. If you wanted to send somebody to audit it, like absolutely. He had access to do that. He just never did. and yeah, we had an initial wave of a lot of people and then it slowed down a bit. And you know, it's, um, I think, I think it ended up, maybe we got 450 out of that thousand. Um, and it and it was close and it was close to that nine months. You know, we were getting close to like 400 and again, I just.   We slowed down a little bit, ⁓ just whatever. But as soon as that nine months hit, then we started re-marketing to the people we hadn't seen.   speaker-0 (15:43) 100   % because then it's like you've got basically 400 patients on recall that haven't been in and so did you guys win it happened and of course you might say things you'd do differently or whatnot but did you have that selling doctor send a letter to all of his patients like hey I'm no longer seeing it come see Nate like he's fantastic or did you guys just pick up the phone and start calling these people what was kind of the strategy of the how-to for you?   speaker-1 (16:07) So he, so he wrote, we both wrote a joint letter, which was good. And then I was able, I actually brought on his, he didn't have an office manager, but it was like his lead front desk and scheduler. So we brought her on. She wasn't a, she wasn't a great, perfect culture fit, but she knew the patients. So that worked. I think she was with us for probably about the nine months.   speaker-0 (16:26) Exactly.   Cause in my mind I was thinking like, that's genius. Maybe you can do like a little like sweetheart deal where it's like, Hey, I'm buying your charts and also your scheduler upfront. Can I just have them like help me call these patients? I'll pay them for a couple of months or whatnot. I don't know. Like there's a piece of me that's like, I could see the pros and the cons of that, but you're right. It's me calling that person who's known these patients for years calling to get them scheduled and help out with that. That's probably again, even if it wasn't a great culture fit, it probably did get more patients in your door.   speaker-1 (16:59) For that initial, yeah, absolutely for the initial. Because they already had the patients pre-scheduled, so they were able, and they know them, it was really helpful having that familiar voice.   speaker-0 (17:09) Totally. Yeah. Clever. Okay. So you went higher than what they're doing, ⁓ which I tell everybody, I'm like these people who are shutting their doors, pretty much any offer you give them is, mean, don't be like a low ball and completely have it feel ridiculous, but they, have no option to sell. There are no options for them to sell. They're not going to make any money. Like that's gotta be a hard reality for that selling doctor to realize like, Hey, I built this business up, but it's not even a sellable product.   So I have no asset anymore. So I'm like, honestly, any money that they can get for these charts, I do think is a good deal and something great for the selling doctor as well. So I don't think it's a ⁓ vicious, like you're taking advantage. I just think again, opportunity shows up in different ways. And I think for the selling doctor, it also was an opportunity that they got probably way more than they were expecting to get when they closed the doors of their practice.   speaker-1 (18:02) Yeah. Cause honestly, it hadn't been for new, he'd been trying actively to sell it somewhere. And I was like, I think I was like the last person, you know, had I not been able to step up and, and, work something out, it would have just been all those patients out into the ether. And, know, probably who knows how many of those, you know, 450 would have shown up with us anyway. But it's, it's, know, again, being younger, not knowing what I was doing, like it was intimidating for me. But as I look back, like he'd never done that either.   speaker-0 (18:22) Yeah   speaker-1 (18:30) You know, so was all, it was new for both of   speaker-0 (18:33) Well, and also thinking about, I'm sure some listeners might think like, Nate, that's a bad deal, though, spending $120 per patient chart. And if you are a wise business owner and you know the cost of acquisition of a new patient, yes, I would say that that probably is on the higher end of a patient. However, I think the perk of this is these are most likely patients who have been active patients in a dental practice that are going to be good patients that are coming. And odds are they also might be, I call them sleeping.   patients in the fact that this dentist was on the retiring side, odds are that dentist was just slowing down with dentistry. Every dentist will have this happen to where odds are these patients actually have a lot more treatment available since their selling doctor was slowing down in their career. while it might be more expensive, you're probably also paying for it with the dentistry available with an older doctor selling. So got it. Okay.   speaker-1 (19:22) Yeah. Yeah.   And then yeah, like, and then fast forward, you know, another five years or so from then, it's not five, about five years ago. I had a dentist moonlighting with me who was in the Navy. It was getting out, wanted to stay in the area. Awesome, awesome dentist, really good friend of mine now. And he wanted to stay, but again, at that point I wasn't busy enough to really support another.   an associate and I'd never really never had an associate either. And again, opportunity I had, was having, it was like a county dental society meeting. I was talking to a friend of mine as well, who was a little bit older dentist and she was like, I'm thinking about slowing down. maybe this guy could work for you for a couple of days a week and me a couple of days a week. And kind of light bulb went off my head. I was like, or I could buy your practice if you're open to it. And then you can slow down whatever you want. ⁓   be an associate with me and he could work at the two. I kind of saw the writing, like the potential if he did that, what happens if now he wants to buy that practice and then it's, you know, so that actually.   speaker-0 (20:29) You would be training up your competition. So good job on seeing that and not letting that happen.   speaker-1 (20:35) Yeah. And, uh, and it worked and that worked out great around the, again, just weird timing around the same as I was closing on that deal. One town over those, dentist who unfortunately had a terminal, uh, terminal cancer and was looking for somebody to help take over his practice. So I was able to take over his patient base, which another bonus of being able to help, you know, get this new associate, you know, even busier.   speaker-0 (21:01) So really your practice is a makeup of four practices. Did I count my?   speaker-1 (21:06) And then I had one more a little bit later. There's like five, five, nine into two locations now. So yeah. Yeah. And with that one, was the, um, I was able to bring one of the hygienists on board. Um, which again, that familiar, familiar face, familiar voice, um, was a big, was big and she's still with us and she's awesome. So, um, so that's been, that's been really good.   speaker-0 (21:07) Okay, so   Clever. love it.   awesome.   Have you guys heard? But like really have you heard? And are you the type of person that loves to take massive action? Well, if you are, I would love to invite you to Dental A Team's Virtual Summit, April 22nd through 23rd. And yes, right now guys, it's early bird. That means it's $200 off the normal ticket price. You guys are going to learn how to optimize your practice this year. We know it's been a rough year. People have quit. We've had COVID, we've had changes. So we want to teach you guys how to optimize within your practice now and execute.   Friday is full team, Saturday is all things leadership. So bring your team, get some CE, take massive action, head on over to TheDentalATeam.com. Coupon code is summit early bird, and it's valid until March 31st. That's summit early bird, all one word, and it's valid until March 31st. So guys, head on over. I can't wait to have you take massive action, optimize your practice, and execute. Let's make 2022 your best year. I love it.   I love how much you have, ⁓ I think if anything I'm taking is don't be afraid to take those risks, don't be afraid to look at opportunities and also I think you just kind of have also positioned yourself to be well known within your community and I feel like so many dentists, like yes even within big cities like New York, Denver, guess what? People are always retiring. I just had a student from Midwestern reach out to me and was mentioning how like.   Hey, care, do you know of anybody to buy a practice? And I'm like, what is going on? I don't know all the details, but I'm like, this is somebody who's been graduating for maybe a couple of years looking to sell a practice. so I think it's just important to get to know the doctors around you to build those friendships. Because when I think it's often like you're putting yourself in a position to be ready for that opportunity, it's kind of like right now they say have a lot of cash on hand. We know something's going to be shifting in the economy.   So just be ready for when opportunities there. And I think getting to know your neighbors, getting to know those dentists, hey, great, you also as a dentist might need them as a resource in the future as well. So I think it can go both ways, but I love that you've done that. So now I'm curious, Nate, because I selfishly want to talk to you about this. You've got these two practices, you've got these dentists.   Who knows, you're gonna like probably add on like four more practices of charts in the next five years. I mean, based on your record, like let's just start piling them all on. You'll be the only dentist in Rhode Island. You're just gonna last. But I know culture is something you and I off air. Nate is one of my favorite clients. I don't even come to your practice, Nate, and you and I will just chat business, talk shop. You are somebody that I will say publicly is someone who's just been.   a really great influence in my life. Periodically, you will just send me a random text of like, just tell me that we're doing a good thing. And I will say, and you know, as an owner, those kudos and those like good vibes, they don't happen as often because you're the one who's giving all that out to your team and to your clients and to your patients. And so Nate, I will say publicly, like how much you've just been an influence in my life as well. Something I just have appreciated with you as a client, as a friend, as a mentor. So I'm excited to chat. You've got all these things going.   I know culture has been a piece that you and I both have been talking about of developing this culture. So kind of what spurred you into realizing you wanted to shift your culture of your practice. And then let's talk about the nitty gritty, but like how did you as a business owner know you needed to do a shift within your culture? Because I think that that's humility. And I'm just curious, like what tipped you off? How are you able as a dentist to own that, that you wanted to shift that?   speaker-1 (25:03) Yeah, I mean, I think for me it was noticing, you know, sort of the patterns over the years of the just the ups and downs of culture, you know, and it's, you know, whether you call it the vibe or how everybody's getting along. ⁓ And there, I mean, it's over the years, like we've had some pretty painful, painful times and times where it's like, nobody likes being here. That's way better, you know, in the last few years and it had been in the past, but.   It's, I was realizing I didn't really know how to, I didn't realize I had, that I could have influence on, on how to change that. It's, you know, some of it, I'm not a confrontational person. I'm pretty laid back and I want every, you know, I want to be the one that's liked. I want to be everybody's friend. And it's hard. It's, mean, whatever 13 years into practice ownership. And I still, you know, struggle with that.   kind of not being able to be everybody's best friend. Like I actually own the boss and like I have to own that. So it's, know, again, I finally got like just really got so exhausting of the ups and downs of like, is this going to be a good month or is this going to be a good week or who's going to be upset and all that. that it's like, you know, it's not just on me, but it's like, creating that environment that people, you know, that people want to be here. You know, people are happy people.   playing well together and trying to manage all that. it's, you know, it's certainly I haven't figured it out completely, but it's, you know, just trying to work on little things.   speaker-0 (26:41) Yeah, well and I love that you said that because incidentally I'm like, ⁓ Nate, why didn't I even think about this? I know why you and I are good friends. We're eyes on the disc profile. We both love to be liked. We're both very outgoing. We're like, you know life at the party have a good time. We're also okay to like let other people be the life of the party, but just really that and I do think a lot of dentists have that personality. ⁓ I was thinking about dentists last night actually while I was falling asleep and I'm like gosh you guys have to charm and dazzle and wow all day long.   Like you walk in and you have to make friends quickly and it's in an uncomfortable like, hey, let me like get real up and close and personal, like look in your mouth. And I got to like win you over and make you like me. I want to say yes to treat Mike. That's a lot of output of energy all day long for you guys. And so for you to realize that you also have to be a boss, I think one takes humility and two, also is ownership. And I would agree. I think it's like you get to a spot where I'm like, all right, being friends is fun.   But we got to have this like even kill because this up and down is just causing me to feel like I'm in whiplash all day long. So what were some of the things that you started to shift again? You and I chatted in December and I know we both like I've taken this from our conversation of culture is a slow burn. It is not something that happens overnight. It is not something that is instantaneous and I am an instantaneous person. Like I will figure it out. I will come up with it like we will find the solution and culture is like, all right.   Cool, I'm here for the journey. So what were some of the things you started to shift that you've been able to see? know Tiffanie's been helping you guys in your practice quite a bit as well, but I think ultimately at the end of the day, consultants can only help as far as the leaders are willing to go. And so for you to be willing to shift and change is why your team's been shifting and changing too. So what were some of those specifics?   speaker-1 (28:26) One of the, I would say the hardest thing for me and I still like, it still gives me anxiety and trouble is having difficult conversations. And while, you know, it's   you wouldn't think it would necessarily play toward helping with culture, having difficult conversations. I think it really does because I think it resets some of that, ⁓ like where the expectations are, what kind of the clarity on what needs to be done. But I think that's part of, on my ups and downs, I, again, wanting to be agreeable and being pretty laid back, if there was some...   trouble happening or there's some conflict between the team. Like a lot of my default for years was, it'll just blow over. Like, let's it work itself out. And it would work itself out by exploding after a drink or two. And then everybody would hug it out after a drink or two, and then we're fine for a while. But like, was no way to operate, right? So for me, getting over my fear and my anxiety of having those hard conversations, you know, and that's actually, that's one of the things that Tiffanie has been super helpful.   with on helping me through some of those. And I think one of the biggest skills that I've gotten with working with the Dental A Team is that, to have those conversations. They're not fun. People don't like them. I don't like them. But I think it makes a big difference and means a lot once people, like once you get through that.   speaker-0 (30:02) For sure. And you're lucky to have Tiff. think Tiff is one of the best at it. Tiffanie is very masterful on being able to, I say word ninja it. She's also just very direct, which is odd because she's so lovable and so nice. But something her and I have chatted a lot. And to your exact point, when team members have those uncomfortable conversations and they know their employer is willing to do it, everybody actually feels safe.   and that safety can create stability, which also creates like easiness. So my husband and I felt like I used to be a people pleaser with him. And just this week, he and I had a really big decision, a really awesome opportunity, and we ended up turning it down. And I was so frustrated. Like, I'm such a like driver and doer and like, this is an opportunity. We've been working for five years for this and we're just gonna like walk away from it. And I was not my most polished Kiera. ⁓   Thankfully, I would never do this with my team, but my husband, was just like full on expressive on like, and not anger at him, just the frustration of the situation. Like we've worked for this for five years and we're still not going to go through with it. And he made a comment to me, said, Kiera, I love that we've worked on our relationship so much to where you can feel comfortable and confident to have this conversation, to express your true feelings and we can work through it and find a solution. And I use that example because I feel like it's very similar with teams with   bosses that are willing to have these uncomfortable conversations because there's a there's a trust and a confidence that I can come to you. I know we can go toe to toe. I know we can work through this even though it's not fun in the moment per se. There's so much beauty and ease and flow that happens because we're not just always like holding it inside trying to like charm everybody else around us.   speaker-1 (31:47) Yeah. And what I have sort of seen ⁓ as I'm doing that more often and as I'm getting more comfortable with it, I'm seeing my team do the same thing with each other, in a, you know, in a respectful way. And they're confronting things before they become like these underlying deep seated issues. So yeah. So that's been good. ⁓ Working on gratitude is another, is another big one. Yeah. It's funny. It's, it's, ⁓   That's been, that's taken me a little bit to get used to and kind of coming up with a pattern of how to do it because it doesn't necessarily come naturally to me. You know, I think it all the time in my head, you know, how appreciative I am, but it's expressing it is what's hard and finding the way that resonates because everybody's different. What, you know, what lights everybody up is different. So it's trying to, I'm still trying to figure that out for everybody individually.   speaker-0 (32:42) But I think it's awesome that you're taking that on and like you said and I will say kudos to male doctors that are willing to share their appreciation because I'm not a male, but I have heard from several male colleagues that it's very uncomfortable. They're like, I'm just not somebody like you said, I think it, but I don't necessarily say it I don't know how to say it and sometimes it's an awkward thing. But I will say as a team member, I worked only with male doctors, except for one time I had a female doctor. But most of the time males were the doctors I would work with.   And as a team member, especially a female team member, it meant the world to me when they would share that appreciation. it just would, most women are very much ⁓ people who love those words of affirmation that are genuine and sincere. And so I think that that's a great thing that you've taken on. And I know that that's shifting because you shifting that way is shifting your entire team as well. Very cool. Okay. I just want like a quick highlight list as we wrap up, Nate, I appreciate you so much. What are some of the things working with Tiffanie that you've   that you guys have implemented in your practice or some things that you've seen, like we've talked about chart mergers, which gosh, it's just so fun. And we talked about culture shifts, but what are some of the things over the last year? I think you guys are just wrapping up your heading into year two. What are some of the things you guys have implemented with her this last year that were really just impactful for you?   speaker-1 (33:59) Yeah, it's, it's, it's, it's a, we've done a bunch of like small things, you know, and, and, that's what I think has been great is like they, they're easy concepts, but communicating ⁓ better handoffs from front to back and committing to that. ⁓ It's, one of the first things that she introduced with us. And, you know, it seemed like such a simple thing, but it's made a huge difference in. ⁓   and just having consistency of communication and then also it helps the teamwork. ⁓ That's been really good. She's helped a lot with trying to ⁓ have us have a better of sense and strategy around our revenue cycle. Just little things that we didn't necessarily know that we weren't doing, you know, as efficiently as we could. But what I love the most is the process and the accountability part that's put in. ⁓   there, you know, I, in previous years, you know, I've worked with other coaches and consultants and things. Um, and it's always been like a kind of a cookie cutter type thing. And it's, you know, it has been helpful, but what I really love about Dental A Team is how. Yeah. She's able to look and see exactly what it is that we do and how we do it and tailor those systems to us. Um, uh, but also that holding us like holding us accountable to do it. Like we had a, we had a call.   this week, I think it was. we've been looking at outsourcing things for, and I think we've probably been talking about it for a month, two months or so. And it was kind of funny because she has, she's like the sweetest person in world, but she was like, all right guys, I'm tired of talking about this. You're going to buy the end of it. And we're going to, we're going to make a decision on this in my head. This is on Tuesday. I was like, all right, by the end of Thursday, we'll have this done. She's like today, like today that you've done this and tell me who you're going with. And I was like, all right.   But sometimes that's what we need, know, cause we were stuck in this little cycle. So she, you she's good with that. And then sort of same thing with, you know, those are one of the difficult kinds of conversations I needed to have, but was Tuesday was funny. She was, she like really lit a fire under us. Cause like three or four things are like, you're getting this stuff done today and it's happening. that's the push we need, but there's other, know, there's, it's not always that intense. You know, there's also, ⁓ you know, if we need a little help with, you know, with things and,   It's process. She's there each step of the way.   speaker-0 (36:25) awesome. I love it. Well, I think that other no, go ahead.   speaker-1 (36:28) Sorry, it's   been really, it's been really good that I haven't seen with anybody else I've worked with before is she's totally accessible to my team. And I have a couple of the people on my team who are like very growth mindset, growth oriented with us. And, know, they, I think they talked to her more than I realized. And it's, it's one of like, felt initially like when she, you know, gave everybody her contact information, she like, I don't know, I hope that doesn't get abused. And she's like, I love it. That's what I'm here for.   and not knowing the specifics of what she's helping some people with. Like I've had a couple of people on my team, they're like, is so great to be able to reach out to Tiffanie and get this advice on this. And she's helping them just as much as she's helping me. That's awesome.   speaker-0 (37:09) That's huge and I appreciate that Nate because one it's fun to hear how our consultants are doing and I love like a few pieces you said which makes me happy because like as an owner and I'm sure as dentists we have this great vision of what we want our company to be what we want our practice to be and then to hear a patient experience to hear a client experience I'm like we will never be cookie cutter I refuse like forever because no practice is cookie cutter so to hear that it's systems that are customized to you guys where it's what's gonna work with you and also like you said   that accountability. Tiff and I, will say kudos to Tiff because at first, you know, we were like, how do you consult offices? And most of time we'll just kind of go through with you holding you accountable. But there are times when we will need to like laser in, lay it down and be like, guys, here's the reality. Just like a coach at the gym. I'm like, I don't want you like high five. I mean, that was a great workout when my squats look terrible. Like tell me to get my booty down, get my back out. Like   make sure I'm actually doing the work if I'm going to put in the work. And so I love that she did that. And like you said, that is something that we are so pro having those team members elevate rising them around you. That's something like we have kind of, I have a three prong approach and it's making sure you are profitable as a business. Cause if we're not profitable, fantastic. And to hear that TIF is helping you guys with that revenue cycle, making sure that's there at the handoffs, but then also growing people themselves.   You with those hard conversations, you making sure, I mean, we were just talking, you're having time off and your whole team is like killing it and you're not even there, which is awesome. ⁓ Also elevating team members. So it's not just the dentists themselves, but the team and then putting in those systems and team development top to bottom. So to hear it from a client experience, and we didn't even rehearse this prior to it, but to really hear the, and I didn't even prep you Nate. I didn't tell you to like, Hey, think of the last year and the highlights before we get on it. And I purposely did that because I wanted to hear.   what really stood out to you over this last year? What were the things that, because sure, you could go back and reread the emails and prep for it, but I'm like, that doesn't actually matter. What matters is what sticks in the moment. And so I just appreciate that. I love you as a client. know Tiff loves you as a client. You're just a, you're a great example of execution, of humility, of seeing opportunities and executing on them. And I hope people realize that success in my opinion doesn't just happen by chance. It is methodical. is...   Executed on sometimes you get sprinkled with that good luck charm But I also think that good luck charm is only good luck if you actually execute on it So Nate, you're just a dream. I love it. I love what you've done. I appreciate you being on the podcast you're just such a happy human and You're you're a great person who's doing great things in this world and your team's super lucky to get to work with you and learn from you as well   speaker-1 (39:48) Oh, thank you so much. And I feel so, you know, so lucky to have come to come across the Dental A Team, you know, three years ago and, and, and gotten to know you, gotten to know your team and all of you thought, you know, to me, my team and my life, it's awesome.   speaker-0 (40:00) Totally.   Well, it's, you know, we said yes, because you're in Rhode Island first. That was the first like initial yes. then you know, so but no, I appreciate it, Nate. So guys, if you if you have questions on mergers, or how to buy these charts, like please reach out, we'll connect you in with Nate. And if his story and the successes he's had resonate with you, email us, we'd love to chat with you. Hello@TheDentalATeam.com. And Nate, thanks for being here today. Thanks for just being a good human in this world that we need more people like you. So thanks for being here today.   Thank you. Awesome, guys. All right. As always, thank you all for listening, and I'll catch you next time on the Dental A Team Podcast.   wraps it up for another episode of the Dental A Team Podcast. Thank you so much for listening and we'll talk to you next time.  

On today's episode, Dr. Mark Costes sits down with longtime friend and CPA Chris Sands to unpack one of the most overlooked expenses in dental practices—credit card processing fees. In this insightful interview, recorded in the brand-new DSI studio, Chris shares why he co-founded Crown Card Services after noticing rising, unregulated merchant fees across hundreds of dental clients in his accounting firm.  He breaks down exactly how merchant processors operate, why "price creep" is so common, and how practices can save tens or even hundreds of thousands annually with the right setup. Mark and Chris also explore PCI compliance junk fees, legally implementing surcharges, integration myths, and why poor merchant service can directly impact your revenue. If you're looking to improve margins, grow your practice value, or just understand the back-end of your collections a bit better, this episode is packed with actionable gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://crowncardservices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy.  Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy.   Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we bring you part one of a two-part keynote from Dr. Mark Costes, recorded live during the DSI Mastermind in October 2025. In this powerful session, Mark unpacks "The Motivation Myth" and examines what truly drives elite performers—from Kobe Bryant and Thomas Edison to DSI's own Cody Boals.   Through both inspiring stories and neuroscience-based insights, he explains how motivation, willpower, and grit aren't traits you're born with—they're skills you can train. With research from thought leaders like Andrew Huberman and Peter Attia, Mark shows how to use internal dialogue, identity framing, and dopamine-driven strategies to build sustainable drive and redefine your relationship with hard work and discomfort. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we feature an impactful breakout session led by Amy Hernandez at this year's Dental Success Summit. Amy, billing coach and fee negotiation expert with PPO Profits and DSI, shares powerful strategies for increasing your practice's profitability—without adding any extra dentistry. She explains how outsourcing key services like billing, verifications, and PPO fee negotiations can drastically improve collections and reduce administrative headaches. With real-life examples, insights into the most underutilized codes, and a detailed breakdown of how to optimize your financial systems, Amy delivers a playbook for boosting your bottom line while keeping your clinical schedule unchanged. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this inspiring presentation, Dr. Matt Slivka shares how purpose, people, and influence have transformed both his life and practice. From launching Roadside Dental without mentorship to becoming a thriving multi-doctor practice and a DSI Black Belt Coach, Matt reflects on how his journey was shaped by small acts of mentorship—like an open invitation from Dr. Jason Campbell—that led to massive ripple effects. He emphasizes the personal growth he found through DSI, the power of community, and his mission-driven nonprofit, Roadside Reach International, which brings dental care and support to underserved communities in Guatemala. Matt highlights real-life examples of world-changing influence—from a single IT technician funding a water tower in Africa to his own team delivering textbooks to rural Guatemalan students. He reminds us that true legacy isn't measured by recognition, but by the lives we touch through generosity and intention. With heartfelt stories and calls to action, he challenges the audience to think bigger, express gratitude, and ask one key question: “Who can you influence today?” EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes' keynote presentation from the Super Dentist Boost Camp 2025, where he delivers a deep dive into what it really takes to grow and scale a dental practice the right way. With a mix of humor, hard-earned lessons, and serious strategy, Mark walks through the foundations of his Elite Practice Blueprint—six pillars that include operational systemization, team culture, patient experience, financial intelligence, and more.  He pulls back the curtain on private equity's growing influence in dentistry, the realities of consolidation, and why becoming "sale-ready" is something every dentist should be thinking about now, not later. Mark also breaks down DSI's belt system for evaluating practices and explains why adding new procedures or marketing is often the wrong move—unless your infrastructure is rock solid. Packed with both inspiration and actionable insights, this talk is a must-listen for any dentist thinking about scale, freedom, and fulfillment. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast