The Mentorship Podcast

Dr. Marc Adler is a professor of chemistry at Toronto Metropolitan University. Dr. Adler earned his Bachelor of Science in chemistry from UC Berkeley, followed by a PhD in Organic Chemistry from Duke University, and completed postdoctoral work at both Yale and Oxford. He has held faculty positions in both the US and Canada, with his latest role at TMU. In this conversation, Dr. Adler discusses how he navigated his career, as well as his entrepreneurial endeavours with his startup VI SIX, which focuses on innovative spirits through chemistry and collaboration.  Connect with Dr. Marc Adler:VI SIX: https://www.vi-six.ca/The MJA Lab: https://www.themjalab.com/ If you liked this episode, we recommend our previous episodes:S2E01: Dr. Helen Tran, Professor of Chemistry – Defining Success on the Path to ProfessorshipS1E04: Jelena Madzarevic, Building & Material Sciences Specialist – Applying Chemistry to ConstructionS1E03: Lauren Phillips, CPO of BioBox Analytics – Shaping TechBio, A Startup Diary Fill out our anonymous feedback form to let us know what you want us to include in future episodes:. Follow and subscribe on your preferred platform to stay tuned for more updates.  Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.

In the season finale episode, we are joined by Daniel Reale, a freelance journalist. Daniel received a Bachelor of Arts in Professional Writing and Anthropology from the University of Toronto. Since graduating, Daniel has worked as an associate editor within trade publications, followed by a journalism fellowship at The Globe and Mail. In this conversation, Daniel discusses the field of journalism, as well as his journey and challenges.  Connect with Daniel and view his work: https://www.danielrc.ca/ If you liked this episode, we recommend our previous episode, S4E01: Sarah Jenkins, CBC Sports Producer – A Career in Sport Media. Stream on YouTube, Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  Follow & subscribe on your preferred podcast platform to stay tuned for more updates. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. 

Laura Giudice completed a pre-apprenticeship program at Humber College before entering the trade. She is currently in her fourth year of her plumbing apprenticeship and works in the commercial service sector. In this conversation, Laura talks about how she entered the trades, as well as her challenges and experience as a woman in the trades. She also breaks down the route to becoming a licensed plumber and the diverse opportunities within this industry.  Connect with Laura: @My_Plumbing_Adventure on Instagram & TikTok If you liked this episode, we recommend our previous episode, S1E04: Jelena Madzarevic, Building & Material Sciences Specialist – Applying Chemistry to Construction. Stream on Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New episode every other Tuesday! Follow & subscribe on your preferred podcast platform. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment. 

Michal Malyska is a machine learning scientist and engineer. Michal received a Bachelor of Science in math and statistics from the University of Toronto. He then completed a Master of Science in statistics at UofT. During this time, he joined a startup called Semantic Health as its first employee, where he worked as a machine learning scientist. In this conversation, Michal talks about his experience as an international student, career trajectory changes, the startup space, and more.If you liked this episode:S3E03: Maggie Ma, Geospatial Data Scientist - How to Break into the Field of Data Science. Stream on Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New episode every other Tuesday! Follow & subscribe on your preferred podcast platform. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment. 

Shiwangi Singh is a search and social specialist at Havas Media Group. Shiwangi completed her bachelor's degree in banking and insurance in India. After working in finance, she made a career transition and explored marketing. Shiwangi moved to Canada and studied marketing management at Humber College, followed by social media marketing at Seneca College. In this conversation, Shiwangi tells us about how she built a career in marketing, advertising, and social media. Connect with Shiwangi: @themirroredlife on Instagram & TikTok If you liked this episode, we recommend our previous episodes on similar fields:S4E01: Sarah Jenkins, CBC Sports Producer – A Career in Sport MediaS1E06: Stephanie Loureiro, CSO of Speer Technologies – From Media Production to Tech Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New episode every other Tuesday! Follow and subscribe on your preferred platform.  Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. 

Dr. Shawna Pandya is a physician and scientist-astronaut candidate. Dr. Pandya received a Bachelor of Science in neuroscience from the University of Alberta. Then, she received a Master of Science in space studies from the International Space University before returning to the University of Alberta to complete her medical degree. In this conversation, Dr. Pandya tells us all about how she merged her passions through the field of space medicine.  Connect with Dr. Shawna Pandya:Instagram/Twitter: @shawnapandya, LinkedIn, Facebook If you liked this episode, we recommend our previous episode, S3E04: Dr. Humza Nusrat, Medical Physicist - Shepherding Physics and Tech into Healthcare. Stream on Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New episode every other Tuesday! Follow and subscribe on your preferred platform.  Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment. 

In our season four premiere, we are joined by Sarah Jenkins a sport media producer, content creator, and host and producer of Talking Fast. Sarah received a Bachelor of Arts in sport media from Toronto Metropolitan University. She is currently working as a producer of strategy and special projects at CBC Sports for the Olympic Games. In this conversation, we breakdown the field of sport media and Sarah's career. Watch on Youtube: https://youtu.be/kybhz3bIK5w Connect with Sarah:Talking Fast PodcastSocial media: sarahjenkinsxo If you liked this episode, we recommend our previous episode featuring an RTA School of Media alum, S1E06: Stephanie Loureiro, CSO of Speer – From Media Production to Tech. Stream on Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New episode every other Tuesday! Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment. 

In our first bonus episode, we dive into the pre-law journey, featuring Yosser Kareem, the head chair of the Pre-Law Association at York University (PLAY). In this conversation, we talk about the steps leading to law school, including choosing an undergrad, mock trial competitions, LSATs, law school applications, networking, and more! Connect with PLAY on Instagram If you liked this episode, we recommend our previous episode, S3E05: Narin Sdieq – The Path to Becoming a Lawyer. Stream on Spotify, Apple Podcasts, or our website.  Fill out our anonymous feedback form to let us know what you want us to include in future episodes.  New season coming February 6th. Follow & subscribe to stay tuned. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment. 

In our season three finale episode, we are joined by Sahar Kausar, a technical director at Disney Television Animation. Sahar attended the University of Florida and received a dual Bachelor of Science in computer science engineering and digital arts, as well as two art minors in studio arts and fine arts. She then completed a master's in entertainment technology at Carnegie Mellon University. After graduating, Sahar worked at Walt Disney Imagineering as a technical animator and animatronics programmer, then at Walt Disney Animation Studios as a character technical director. Some of her notable projects include Encanto, WISH, Baymax!, and Tokyo Disneyland: Enchanted Tale of Beauty & the Beast. Now, Sahar is a technical director at Disney Television Animation and is currently part of the team for Monsters at Work on Disney+. In this conversation, Sahar tells us how she merges her passion for art and engineering through her career. She also tells us about the different roles she has worked in at Disney and the steps that she took to achieve these positions. Connect with Sahar: Instagram, Twitter, LinkedIn Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment.  Episode Transcript

This week, we are joined by our first lawyer, Narin Sdieq. Narin attended York University and received a Bachelor of Arts with a major in political science and a minor in women's studies. She attended law school at Queen's University and completed her articling position at the Ontario Superior Court of Justice. Now, she is working as a lawyer in the Department of Justice in Ottawa.  In this conversation, we break down every step to becoming a lawyer, including high school initiatives, the LSAT, law school, internships, articling, the bar, industry positions, and more! Narin also tells us how she incorporates her passion for social justice and her interest for the different types of law into her career today.  New podcast episodes every Tuesday. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment.  0:00: Intro | 2:22: Early life | 7:15: High school initiatives | 9:38: University options & undergraduate degree | 22:19: Law school applications | 31:46: Law school at Queen's | 43:13: Articling | 46:39: Studying for the bar | 51:00: Current role at the Department of Justice & future goals | 56:58: Outro  Episode Transcript

Dr. Humza Nusrat is a medical physicist, researcher, and professor. Dr. Nusrat attended Ontario Tech University, formerly known as UOIT, and received a Bachelor of Science in biological sciences. He then attained his PhD in biomedical physics at Toronto Metropolitan University, formerly known as Ryerson. Following his PhD, Dr. Nusrat completed his medical physics residency. Now, he is working as a medical physicist in one of Canada's largest cancer clinics at Sunnybrook Hospital. He also works as an assistant professor in physics and leads his own research lab building virtual reality tools for healthcare.  In this conversation, Dr. Nusrat breaks down a career path in medical physics and its importance in healthcare. He also discusses scholarships, research placements, career opportunities, and more!  Connect with Dr. Humza Nusrat: Twitter & LinkedIn New podcast episodes every Tuesday. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment.   

Maggie Ma, also known as Maggie in Data, is a geospatial data scientist. Maggie attended the University of Toronto as an international student and received a bachelor's degree with a double major in statistics and human geography, as well as a minor in geographic information systems. Now, Maggie works as a data scientist on the AI research team for a startup called Quincus and she is pursuing a certification in artificial intelligence from Stanford University. In today's conversation, Maggie tells us how she merged her interests for statistics and human geography through geospatial data science. We also learn about her role as a content creator and the tips she gives for how to break into the field of data science.Connect with Maggie:Instagram, TikTok, YouTube: maggieindata New podcast episodes every Tuesday. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment.  Episode Transcript 

Seann Seto is a pharmacist and medical science liaison. Seann attended Western University for medical science but left after his third year when he was accepted into pharmacy school. Seann received his PharmD from the University of Toronto and then completed his hospital pharmacy residency at University Health Network. After his residency, Seann worked first as a clinical pharmacist on the oncology team at Toronto General Hospital, then in the cardiology intensive care unit in Sunnybrook Hospital. Now, Seann works in the pharmaceutical industry as a medical science liaison at Eisai Canada, while still practicing as a clinical pharmacist on the side.  In our conversation, Seann tells us about his journey, as well as the wide scope of pharmacy and the many career opportunities it has to offer.   New podcast episodes every Tuesday. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services of Ment.  Episode Transcript 

Dr. Imogen Coe is a biology professor at Toronto Metropolitan University and the founding dean of the Faculty of Science at TMU. Dr. Coe received a Bachelor of Science with a major in biology from the University of Exeter in England. She then went on to receive her master's and PhD in biology from the University of Victoria in Vancouver, Canada. Following her PhD, Dr. Coe completed two post-doctoral fellowships before becoming a professor at York University in Toronto. During her time at York, Dr. Coe acted as chair and associate dean. Following these roles, she became the founding dean of the Faculty of Science at Toronto Metropolitan University. Now, Dr. Coe works as a biology professor at TMU and is an advocate for more inclusive science. In this conversation, Dr. Coe discusses her path to become a biology professor and researcher, as well as what is involved in becoming dean and gaining larger leadership roles. Dr. Coe also discusses her passion towards advocating for equity in STEM and the importance of integrating humanity within STEM and academia. Connect with Dr. Imogen Coe:Instagram: drimogencoeTwitter: @ImogenRCoePhD New podcast episodes every Tuesday. Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode Transcript  

We are back with a new name and a whole new season!Formerly MENT TO BE, The Mentorship Podcast highlights diverse careers to mentor our audience on various fields. Our host, Julia Pia, interviews industry professionals on their academic and career path.Season 3 premieres October 3rd. Join us every Tuesday as we sit down with a new guest to learn about their industry and career.  Produced by Ment Projects. Follow @mentprojects on all social media platforms for updates and more mentorship resources.Trailer Transcript 

On the season two finale of MENT TO BE, we are joined by Dr. Nik Sharma, a pediatric dentist. Nik received his Doctor of Medicine in Dentistry (DMD) from McGill University in Montreal. He completed his general residency at the Montreal Children's Hospital, then specialized in pediatric dentistry by completing the pediatric residency program at the University of Rochester in New York. Following his residency, Nik worked as a pediatric dentist and assistant director of the Department of Dentistry at Montreal Children's Hospital. Currently, Nik is a part owner of a clinic and works as a clinical director and pediatric dentist. In this conversation, Nik discusses his path to become a dentist and the various career opportunities within dentistry. He talks about how he entered dental school in an untraditional way, as he did not complete an undergraduate degree. Nik also tells us how he exercises diverse roles and skills to create balance in his dentistry career. Tune in to learn all about it and connect with Dr. Nik Sharma using the following links: Instagram & TikTok: @nikthedentistLinkedIn: Nikhil SharmaLinktree: https://linktr.ee/nikthedentist Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode Transcript 

Avesta Rastan is a medical illustrator currently working as an associate art director for Real Chemistry. Avesta completed a Bachelor of Science with a major in life sciences and a minor in world languages from Queen's University, followed by a Master of Science in biomedical communications from the University of Toronto. Since graduating, Avesta has been exploring her field by working freelance and in industry roles, specifically at INVIVO Communications and now at Real Chemistry. In this conversation, Avesta tells us all about merging science and art through science illustration. She also discusses her journey of exploring her passions and discovering how to integrate them into her career. Tune in to learn all about it and connect with Avesta using the following links: Instagram: azuravesta.designTwitter: azuravestaLinkedin: Avesta Rastan Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode Transcript 

Alessandro Profenna is a gameplay programmer, currently working at Digital Extremes. Alessandro achieved a Bachelor of Science with a major in computer science and a minor in mathematics from Toronto Metropolitan University (previously Ryerson University). He then received a game development, advanced programming graduate certificate from Sheridan College. During his education, Alessandro completed several internships from Environment Canada, to IBM, and Activision. As a gameplay programmer, Alessandro worked at Ubisoft and most recently Digital Extremes. In this conversation, Alessandro gives us an inside perspective on the path to becoming a gameplay programmer. He talks about the challenges he faced, like switching programs and building perseverance through difficult university courses. He also gives great advice on how to make yourself a strong candidate in the industry, from building your portfolio and resume to developing collaboration and leadership skills. Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode Transcript 

Chloe Brown is a policy analyst who is currently in the running for Toronto mayor. Chloe has dedicated her career to working in policy and serving the community. She has worked in various institutions including the City of Toronto, post-secondary schools, and at the Future Skills Centre. She also completed a Bachelor of Arts in public administration and governance at Toronto Metropolitan University. Currently, Chloe is in the running for Toronto mayor and the election takes place on June 26th.   In this conversation, Chloe breaks down the difference between a career in policy vs politics. She also shares her motivation for running for mayor of Toronto and discusses her campaign platform. Tune in to learn all about it and connect with Chloe using the following links: Instagram & Twitter: @Chloebrown4TOFacebook: Vote Chloe Brown for MayorLinkedIn: Chloe BrownWebsite: chloebrown.ca Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services of MENT. Episode Transcript 

Makena Arntsen is a social worker, psychotherapist, and podcast host. Makena completed a Bachelor of Arts with a major in psychology and a minor in Spanish at Queens University, followed by a Master of Social Work from the University of Toronto. During her education, Makena participated in many diverse experiences from volunteering abroad, going on exchange, and working with various community organizations like CAMH. Now, Makena has her own private practice as a therapist and she hosts a mental health and wellness podcast called "Don't Worry, It's Confidential". In this conversation, Makena talks about the various avenues of psychology and social work. She also gives us an inside perspective on working as a therapist and running your own private practice. Tune in to learn all about it and connect with Makena with the following links: Website: makenaarntsen.comPodcast: https://linktr.ee/dontworryitsconfidentialSocial media: @dontworryitsconfidential Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode Transcript 

Dr. Helen Tran is a professor at the University of Toronto in the department of chemistry, cross-appointed in chemical engineering. Helen received a Bachelor of Science with a major in chemistry and a minor in chemical engineering from UC Berkeley in California. Upon graduating, Helen worked as a scientific engineering assistant at the Molecular Foundry, before embarking on her PhD in chemistry at Columbia University in New York. Following her PhD, Helen then worked as a post doctorate fellow in chemical engineering at Stanford University, before becoming an assistant professor at UofT. In this conversation, Helen talks about the path to becoming a professor and defining success for yourself. She also brings insight on top tier schools in the US and discusses how to combine different passions with chemistry, such as engineering. Tune in to learn all about Helen's unique journey and the advice she gives about professorship!   Team Tran Website: https://helen-t.com/Twitter: @helen_chem Produced by Ment Projects. New episodes every Tuesday! Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode Transcript 

Stephanie Loureiro is the Chief Strategy Officer of Speer Technologies. Stephanie earned her Bachelor of Arts from the Toronto Metropolitan University (formerly Ryerson) with a major in media production and a minor in media business. During her academic career, Stephanie volunteered and interned at many notable production companies, like RogersTV and Breakfast Television. Following university, Stephanie changed career paths and entered the tech space as one of the founding members at Speer Technologies. In this conversation, Stephanie explains how media production and tech are more connected than we realize. She also discusses the value of working in a startup, the mission of Speer Tech, and her role as CSO. Tune in the learn all about Stephanie's unique journey and the advice she gives to women interested in tech. Speer Tech Website: https://speer.io/Speer Tech Social Media: @speertech Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about the mission and services. Episode Transcript 

Katerina earned a Bachelor of Kinesiology from the University of Toronto. From a young age, she was passionate about becoming a doctor. Through her degree and volunteer positions, Katerina became exposed to the many more opportunities in healthcare. Ultimately, Katerina discovered the field of medical device sales, where she combines her love for sports, anatomy, and medicine. In this conversation, Katerina discusses how broad the field of healthcare and kinesiology really is. She provides an inside perspective on medical device sales and how the job incorporates much more than sales, as it also involves having a strong presence in hospitals and working with devices. Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode transcript 

Jelena Madzarevic is a building and material sciences specialist at EllisDon, a very well-known global construction company. Jelena earned her Bachelor of Science from Toronto Metropolitan University with a chemistry major and a physics minor. She then went on to earn a Master of Building Science, also from TMU. In her current position, Jelena conducts design reviews and risk advisements, amongst many other responsibilities in the construction services division. In this conversation, Jelena talks about the many opportunities that chemistry has to offer. A career in construction is quite untraditional for a chemistry major, yet so applicable. Tune in to learn how Jelena was able to merge her passions for chemistry, engineering, and physics through building science as a woman in construction.   Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode transcript 

Lauren Phillips is the Chief Product Officer of BioBox Analytics, a techbio startup company for biological data analysis. Lauren attended Toronto Metropolitan University, where she earned her Bachelor of Science in the Biomedical Science program. With an interest in medicine and research, Lauren became interested in paediatric brain cancer research, which led her to her Master of Science degree at the University of Toronto for Laboratory Medicine and Pathobiology. During her master's, Lauren met the co-founders of BioBox and joined the techbio start-up with the mission to help scientists with their biological data. As CPO, Lauren is responsible for designing and testing the software features, as well as communicating with clients' needs and relaying feedback to the BioBox team.   In this conversation, Lauren gives us an inside perspective on what it's like working in a startup. She discusses the many opportunities within the field of biology and how it has led to her current role. Lauren explains what the CPO position entails and how it brings in a diverse skillset from scientific research, design, communications, and even psychology. BioBox Analytics Website: https://biobox.io/BioBox Social Media: @BioboxanalyticsBioTechTO: https://biotechto.com/ Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode transcript 

Melissa Yu is a forensic analyst at the Centre of Forensic Sciences in Ontario. Melissa earned her Bachelor of Science in Archaeology with Forensic Science at the University of Exeter in England. She then received her Master of Science in Crime and Forensic Science at the University College London. Following her studies, Melissa faced a time of discouragement as she struggled to achieve the career of her dreams in forensics. Over the course of four years, Melissa worked hard to improve her skillset; she worked as a private investigator and completed a Medical Laboratory Technician diploma from Centennial College, which helped to achieve her current position at her dream workplace. In this conversation, Melissa tells us about her journey from learning tough lessons to never giving up. She provides great insight into studying abroad, archeology studies, and the field of forensics. Melissa talks about the importance of improving your skillset and making connections to accomplish your goals. Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode transcript 

In the very first episode of MENT TO BE, we are joined by the CEO and founder of The Math Guru, Vanessa Vakharia. Vanessa received a Bachelor of Commerce in Marketing Management at the University of Guelph and a Master of Arts in Mathematics Education at the University of British Columbia. In 2007, Vanessa founded The Math Guru, a tutoring space in Toronto. Since then, Vanessa has expanded her brand as a published author and global speaker. In addition to math education, Vanessa has pursued her passion for music as a musician in the band Goodnight Sunrise, who have opened for Bon Jovi. In this conversation, Vanessa tells us about her journey from failing math twice to opening a very successful tutoring business and becoming The Math Guru. She discusses the importance of merging different fields, such as business, education, and the arts to be an outstanding entrepreneur. Vanessa talks about the challenges, triumphs, and lessons she has experienced during her career. Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services.  Episode transcript

Welcome to our prelude episode! MENT TO BE highlights unique careers and discusses the journeys pursued to attain such success. The founder of MENT Projects, Julia Pia, talks about what to expect from season one of MENT TO BE. Join us every week with a new guest as we learn about their industry and career path. Produced by Ment Projects. Follow us on @mentprojects on all social media platforms for updates and more mentorship resources. Visit our website to learn more about our mission and services. Episode transcript