Podcasts about robotics process automation

In this next episode, Mustansir Saifuddin speaks with David C. Williams, Assistant Vice President-Automation at AT&T. David dives into how hyper-automation, specially RPA, and AI come together to effectively and efficiently make a business impact. It's not about choosing one over the other.   During David's career with AT&T, he has created deep-link HTML marketing initiatives that garner 90 million monthly impressions, led Competitive Intelligence which helped shape AT&T's Mobile First strategy, has been responsible for supporting several Fortune500 companies encompassing $120M in revenue, and authored two patents for Reprogrammable RFID and bridging satellite and LTE technology. In his current role, David is responsible for hyper-automation & emerging technology to transform Customer/Employee Experience and Cost Structure for his organization. He leads the largest Robotics Process Automation program worldwide. His innovations are driving change across the company as his team has developed 600+ Bots automating 70M contacts, realizing $400M in operating income at over 3,000% ROI. Additionally, he also invented & sponsored a decision engine driving $200M credit reduction annually. David is the 2021 Legacy Award recipient at Black Engineer of the Year STEM Global Conference, 2x Dream in Black winner, AT&T Champion of Diversity Award winner, a proud mentor of multiple Employee Groups, & Diversity Ambassador. David's humble beginnings in the poorest corner of Dallas, TX, continual giving back through Solar Robot Workshops to the community, and rise through a corporate giant is encapsulated in his book entitled, Business Model.  Continue the conversation on: LinkedIn: David C. Williams Mustansir Saifuddin Innovative Solution Partners  Twitter: @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.   Show Notes: [00:00:03.320] - Mustansir Saifuddin Welcome.   [00:00:04.180] - Mustansir Saifuddin To Tech-driven Business brought to you by Innovative Solution Partners. In this episode, I welcome back David C. Williams. Listen in as David shares his thoughts on how organizations can use AI and RPA to move business forward. David dives into the role each plays and how they complement each other to solve business problems.   [00:00:27.320] - Mustansir Saifuddin Hello, David. How are you?   [00:00:37.300] - David C. Williams Must say I'm doing well.   [00:00:42.460] - Mustansir Saifuddin Thank you, David. I'd like to welcome you back to my podcast, Tech-Driven Business. Today, I would like to talk about how RPA and AI is helping organizations. How does that sound to you?   [00:00:59.900] - David C. Williams Wonderful. It's an exciting topic, brother.   [00:01:07.610] - Mustansir Saifuddin Yeah, I know this is very near and dear to you. In our previous sessions, you had talked about at length, about RPA. I thought this will be a good segue into this conversation.   [00:01:21.770] - David C. Williams Wonderful.   [00:01:23.000] - Mustansir Saifuddin How is AI and RPA helping organizations increase efficiency in their operations and throughout their business in general?   [00:01:34.740] - David C. Williams Well, when I think about it, RPA is, I would say all of hyper automation, but especially RPA, is one of the, if not the least, expensive way to solve a business problem with software. Artificial intelligence is the computing power we've dreamed of. When you take that type of computing power and intelligence and give it a efficient reach like RPA, you can go do a lot of cool things very quickly and it doesn't cost your arm and the leg.   [00:02:17.250] - Mustansir Saifuddin I like the way you connected the two. So it seems like they are both connected at the hip in terms of how they are complementing each other.   [00:02:29.080] - David C. Williams Yeah. Ai is a brain, right? And just like in a human body, a brain is great, but it can't move anything physically, right? And so you need all these extremities to go about the brain's business every day. That's how I think about AI and RPA coming together. You have the most intelligent computational brain that you could imagine or dream of with mobility of RPA that's so flexible, so ubiquitous, so applicable in so many ways that when you put the two together, it's exponential.   [00:03:09.370] - Mustansir Saifuddin That is great. Let's talk about something in terms of leveraging the efficiency part, right? We talk about efficiencies in business, in our general lives, how we can do things faster, better.   [00:03:25.920] - Mustansir Saifuddin When we talk about leveraging the efficiency of RPA and the capabilities of AI, what makes it beneficial to a business? Can you give some examples? Talk about that.   [00:03:43.690] - David C. Williams Yeah, sure. If you think about the combination of the two things that you could do with this. Let's say you have a workforce that uses some knowledge management system. Well, every day that workforce thumbs through a virtual encyclopedia, right? They thumb through a virtual dictionary to go get information or they query it.   [00:04:19.960] - David C. Williams With the advent of generative AI combined with RPA, what you could do is you could use AI to do the querying and summarization of all of that knowledge management. You can use RPA to quickly place that in so many different places to make it more accessible. Yep, we got it. We got the great brain that's going to take all of this stuff and compile it into something that's usable and easy to extract from. But how do I get it over to my field technicians, to my customer service group? How do I leverage that across several systems? Rpa and other components of hyperautomation are very prone, very likely to be the best options to go do that without having to reinvent the wheel.   [00:05:18.730] - Mustansir Saifuddin That's a great example you use. That leads me into my next question about you've been doing hyper automation for quite some time, and you had some great success and gains that you saw with that implementation at AT&T. How do you see that journey evolved with the addition of AI now?   [00:05:42.030] - David C. Williams Oh, man. Well, I would tell you, when it comes to things like RPA, my team does sit on the very forefront of where all that stuff is going, the way we use it, the conversations we even had with Microsoft on what they're building and enhancing and all that stuff. When I think about where it's going, though, and with AI, AI is going to take our most challenging parts of the development cycle, the most challenging parts of every business or many businesses, and it'll simplify. When I think of that, I think about a world where RPA is even more democratized, where literally any knowledge worker can use RPA. Instead of putting up PowerPoints, we can share prototypes.   [00:06:45.660] - David C. Williams That is going to open up an entire universe of innovation and automation.   [00:06:53.900] - Mustansir Saifuddin It seems almost like you are fast tracking a lot of things.   [00:06:59.900] - David C. Williams Trying to, man. The funny thing about automation is the more you do it, the more folks want it, which is a good thing, but it is still a challenge. As we continue to grow the program, as we continue to help more of our colleagues, coworkers, customers, as more parts of the business depend on the things we create, we look for ways to continue to accelerate. There are a ton of quotes that we believe in and mantra we have on our team. One is that success is momentum over time. As we continue to... We found some success, we built some momentum. It's taking us a little bit of time as we continue to go down this path, we're going to keep driving more momentum. That is the expectation. Honestly, we're positioned for it. The more things that we build, the more we get to leverage. At one point, we were using bricks to build buildings, then we're using buildings to blocks to build cities, cities to build, etc. We're just still lead on that journey, accelerating and looking for ways to continue to accelerate. And that AI version of what I just spoke about is just one area.   [00:08:16.220] - David C. Williams There's a ton of other things that we're looking at to automate so that we can accelerate everything that we're doing in that space.   [00:08:24.640] - Mustansir Saifuddin That is awesome. When you think about opportunities, what opportunities do you see in this area where AI and RP are working together, the idea of creating this intelligent automation? Where do you see that going?   [00:08:42.160] - David C. Williams Well, I think that at a certain point it's going to happen. For those that discover it or leverage it, priced, they will solve more complex business problems at a cheaper price, at a faster pace, and that will impact their competition and so forth and so forth. I think it's just a matter of time. These things, these operations, these big companies, whether you're talking telecom or healthcare, doesn't matter. The efficiency that they can drive helps them to be able to capitalize on the things that they do in those specific industries. Rpa is the least expensive hyperautomation is the least expensive way of solving a business problem with software. I haven't found anything cheaper. You put cognitive capabilities on top of that. That means the more complex things you can get after with the cheapest means of doing it. If you're doing that better than your competitor, look at our competitor.   [00:09:57.630] - Mustansir Saifuddin Yeah, for sure. I mean, there's always this conversation about what technology is moving away from or getting a thing of the past. So when you hear people talk about who say that RPA is a thing of the past and the future is AI, what is your response to that?   [00:10:19.710] - David C. Williams It's probably a laugh, a chuckle. It would be like saying, Oh, you know what? The Wright brothers have mastered human flight. We've discovered human flight. We all can fly now. There's no need for tires. No need for tires. Nobody needs tires anymore. It's impossible to even think like that. I would say the same about AI and RPA. There is no competition between the two. This is chocolate and peanut butter. They work better together. There is no competition between the two. There is no replacement of one or the other. Your brain will never replace your thumb. Never. I don't care how good of a brain you have. That thumb sure comes in handy. That's how I think about RPA is that it's not that this is the 3G and there's 4G. No, no, no, no, no. This is complementary. As long as you have one, you will want the other. That's what I think about AI and RPA. As long as you have one, you're going to want the other. If you have RPA, you want cognitive capabilities to make those automations smarter so you can automate more things. If you have AI, you want reach and you want quick reach because with AI you get quick answers.   [00:11:54.510] - David C. Williams So you want quick, ubiquitous, far, far reaching reach. Rpa gives you that hyper automation gives you that. Putting up Lego blocks together in the right ways, you get exactly that. For those that say that, I guess maybe it may be a little telling, but I don't see it.   [00:12:14.950] - Mustansir Saifuddin I love the example you use. That is really great. It just puts things in perspective. I think it's just like the one cannot live without the other. It's almost like a marriage made in heaven. That's awesome.   [00:12:28.810] - David C. Williams It really is. I mean, when you think about just how fast AI is able to go get the most complex, sophisticated answers and responses to produce code in seconds, whole paragraphs in seconds, whole reports. When you think about that to have that level of intelligence with the an arm 8,000 miles long, you can do a lot. You can do a whole lot. And so that's, I think, the beauty of AI and RPA coming together.   [00:13:10.790] - Mustansir Saifuddin That makes sense. Definitely. For sure. So I guess that takes me to my next point. Based on all that we covered today, what is that one key takeaway that you would want our listeners to leave the session today with?   [00:13:29.000] - David C. Williams You got to embrace AI quickly. You got to move safely with it. Don't throw the baby out with the bath water. Rpa is still the future. Rpa still has a huge impact. I would say to many American Airlines is great for getting you from New York to Los Angeles. But if you need tacos delivered on Tuesday at 2:00 PM American Airlines is probably not the place that you want to call. There's probably better options, more suitable options. One is not better than the other. They just have different roles. That's how RPA and AI relationship are. They have different roles that are extremely complementary of each other.   [00:14:23.860] - Mustansir Saifuddin I think that's a great way to put it. I like the example you use. I think it seems like a lot of times folks are thinking of one technology versus the other. The way you're explaining or you're rationalizing this whole thing is one is helping the other to be more productive, more efficient, and be more robust together as a business, as a technology that is working together to make things better.   [00:14:58.570] - David C. Williams Must have said, I would tell you, brother, that one of the biggest mistakes people make in technology is they want to put all the eggs in one basket. Oh, we're going to have this one thing that's going to do all these things. You know what that's called? They did that a long time ago. It's called the Titanic. It doesn't work well that way. Even if you look at Netflix, Amazon, everything you're looking on a page, it's not just one application. There's so many applications working at once. You just see it in one user interface. And so the same way that those microservices work and they feel like one, but they're all separate is what hyper automation, what RPA is. It feels like one thing, but it's still separate. You put all these things together and you can create something magical versus trying to do this just one big, herculean, Titanic thing. And so I find that putting one and one together, if you get them close enough together, one in one is 11. You get further, faster, you get something exponential. You can skip all the other stuff. That's how I think about AI and RPA coming together.   [00:16:17.120] - David C. Williams You get further, faster putting them together.   [00:16:20.620] - Mustansir Saifuddin For sure. Now it's been a great session, David. And thank you for sharing your thoughts and your insights into this discussion point. I mean, definitely, there is a lot of progress that needs to be made in this field where both AI and RPA coming together, helping businesses and making our lives better. So I really appreciate your time. Thank you so much for joining our session today.   [00:16:49.500] - David C. Williams Thank you. Have a great day.   [00:16:58.250] - Mustansir Saifuddin Thanks for listening to Tech-driven Business brought to you by Innovative Solution Partners. David gave a great overview on the power of AI and rpa. His main takeaway: embrace AI quickly, move safely with it. Rpa is still the future and will have a great and huge impact. We would love to hear from you. Continue the conversation by connecting with me on LinkedIn or Twitter. Learn more about innovative solution partners and schedule a free consultation by visiting isolutionpartners.com. Never miss our podcast by subscribing to our YouTube channel. Information is in the show notes.      

https://www.digitalworkforcesolution.com/ On this episode of the Robotics Process Automation podcast, Matt is joined by DWS' new CFO, Michelle Demarco.Michelle discusses her professional background and her experience and observations within a diverse group of organizations and how it relates to process improvements.The two also discuss what drew Michelle's attention to RPA and workforce automation, the industries that can benefit from RPA, explaining the cost benefits of investing in intelligent automation to the decision makers in your organization, and a whole lot more!To learn more about RPA, visit our website and follow us on LinkedIn.

Robotics Process Automation eller RPA handler om at tage it-processer med masser af gentagelser og slaviske procedurer, og automatisere det, så man ikke selv behøver sidde og gøre det hele, igen og igen, men kan overlade arbejdet til en softwarerobot – en digital assistent. Et af de steder man i en del år efterhånden har arbejdet med RPA, det er i Koncern IT – en enhed under Økonomiforvaltningen i Københavns Kommune, der sagt helt kort er kommunens it-serviceafdeling. Vi har talt med fagkoordinator Berit Dam fra Koncern IT, der fortæller om nogle af de gode eksempler, deler erfaringer fra udviklingen – og afslører hvornår en software-robot måske skal sendes på pension…Links / shownotesLæs mere om Koncern IT herHvad er RPA? Bliv klogere på Robotics Process Automation Læs mere RPA-software fra UiPath Interview med UiPath's direktør om muligheder, udfordringer - og fremtiden

Robotics Process Automation is probably not a term you hear about a lot in the techosystem and probably for good reason too. On this episode, Olaoluwa Daramola, a technology consultant at a big 4 company focusing on RPA, joins the hosts to discuss RPA and what it's like to succeed in the field. He also answers the question as to why RPA isn't so popular in the techosystem. You can reach out to the Olaoluwa, on Twitter, @__Laolu. Follow #InsidetheTechosystem on Twitter & Instagram: (@insidethetechos) Send any questions or feedback you have to insidethetechosystem@gmail.com Follow @Cnwadiogbu on Twitter Show Notes & Resources (04:45) - Olaoluwa's Twitter handle: https://twitter.com/__Laolu (10:12) - Automate the boring stuff with Python, a book by Al Sweigart: https://automatetheboringstuff.com (13:08) - Tech transfer season episode: https://anchor.fm/insidethetechosystem/episodes/Episode-10---Tech-Transfer-Season-epovqb (22:43) - RPA industry to reach about $25 billion by 2025: https://www.forrester.com/report/the-rpa-market-will-grow-to-usd22-billion-by-2025/RES177085 (26:34) - Is RPA only business-facing? (29:23) - How do RPA's get distributed? (33:29) - UiPath: https://www.uipath.com (35:40) - Microsoft acquiring a couple of RPA companies: https://www.infoq.com/articles/cloud-vendors-low-code (41:47) - Why is there little hype around RPA in the Nigerian Techosystem? (50:30) - What does it mean to be an RPA consultant? (59:17) - Does the RPA path require certification? (1:08:21) - Olaoluwa's Linkedin profile: https://www.linkedin.com/in/olaoluwa-daramola Subscribe to our newsletter: tinyletter.com/insidethetechos

Task Mining and RPA are things that are often overlooked when looking at Process Mining. This can leave a big hole in the discovered process and therefore create an incomplete analysis result. In today's podcast we are speaking with Kevin Scully and Ziv Ilan from Nintex Kryon about Task Mining, what results you can expect from it, and how those can be used to automate processes using Robotics Task Automation. Kevin has 35+ years' experience leading and supporting GTM strategy for SMB enterprises. He's a hands-on, team player who excels at defining value propositions, building customer success stories, and increasing revenue. Kevin's main focus is supporting both software and hardware manufacturers who provide advanced technology solutions that help their clients streamline operations, improve customer experience, and reduce costs. Ziv is Kryon's Head of Professional Services and Alliances, based in Paris. He has a military background and 11 years of experience in consulting. Today he focusses on improving processes by discovering what users *really* do using task mining, and then automating these processes using Robotics Process Automation. We are talking about the following topics: Kevin's and Ziv's background What are RPA and RPD (Task Mining) and what are the outputs from Task Mining The process/steps of a Task Mining project RPA projects and what can be included - End-to-End from Process Discovery to RPA Common questions about RPD/RPA Where do you see this technology evolve? How to get started with RPD/RPA? Both of our guests can be found on LinkedIn - Kevin Scully, Ziv Ilan. You can also have a look at Kryon's website to learn more about RPD and RPA, as well as reaching out to them via that channel. The full show notes, including graphics, further links, credits, and transcript, are available at whatsyourbaseline.com/episode24.

Mustansir Saifuddin continues the conversation with David C. Williams of AT&T whose background includes leading large-scale IT projects which result in large returns for the organization. In this episode, David dives into no-code and how companies are leveraging no-code to make a significant impact. Low-code and no-code have the power to transform business processes in an exponential way with a lower financial investment. It also opens the door for those that may not have the traditional tech background.  David also shares his latest venture, the "Business Model" book that he has authored to highlight how we can combine our past experience with our business passion to create our own business model. In other words, how his mom made "$1 out of $0.15. David's takeaway : be bold and courageous to take your idea boldly to where it should go. No-code and low-code is a great way to get it moving forward. During David's career with AT&T, he has created deep-link HTML marketing initiatives that garner 90 million monthly impressions, led Competitive Intelligence which helped shape AT&T's Mobile First strategy, has been responsible for supporting several Fortune500 companies encompassing $120M in revenue, and authored two patents for Reprogrammable RFID and bridging satellite and LTE technology. In his current role, David is responsible for hyper-automation & emerging technology to transform Customer/Employee Experience and Cost Structure for his organization. He leads the largest Robotics Process Automation program worldwide. His innovations are driving change across the company as his team has developed 600+ Bots automating 70M contacts, realizing $400M in operating income at over 3,000% ROI. Additionally, he also invented & sponsored a decision engine driving $200M credit reduction annually. David is the 2021 Legacy Award recipient at Black Engineer of the Year STEM Global Conference, 2x Dream in Black winner, AT&T Champion of Diversity Award winner, a proud mentor of multiple Employee Groups, & Diversity Ambassador. David's humble beginnings in the poorest corner of Dallas, TX, continual giving back through Solar Robot Workshops to the community, and rise through a corporate giant is encapsulated in his soon to be released book entitled, Business Model.  Continue the conversation on: LinkedIn: David C. Williams Mustansir Saifuddin Innovative Solution Partners    Twitter: @dcwglobal @Mmsaifuddin   YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.

Sometimes things in business kill the best podcast publishing schedule. Today's guest, James Dening, the CEO of Minit, has sold the firm to Microsoft on March 31. Nevertheless this interview with him is very insightful regarding his way to becoming the CEO, process mining as a discipline, as well as the process mining market compared to the last "hot thing" Robotics Process Automation. James is a former geek, now a commercial leader, with a passion for combining how you use data effectively and how you nurture and develop people superbly to create amazing kick-ass organizations. He has have held senior positions at Amazon, Google EMEA, XLN Telecom, Red Gate Software, and most recently in the RPA space with Automation Anywhere, as GM EMEA and our first Chief Evangelist, growing revenue from zero to tens of millions per year and building a team of over 250 people across Europe. Today he works at Minit Process Mining, as CEO, in one of the most exciting and fastest growing spaces in software, shining a light on how processes are actually performing, and enabling companies to target their automation and process improvement efforts accurately. When James is not working, you can either find him with his family, or out with his spaniels, or possibly taking his boat to the pub. We are talking about the following topics: James' background from a software engineer, through sales person, to general manager and what cross-knowledge he gained and still values The situation of process mining and why it is a significant change in how doing BPM Qualities needed and lessons learned on the way to becoming CEO How to select and nurture the right people (and keeping seats open) How to grow personally when you reached his career step Advice for aspiring junior folks Minit as young company/challenger in the industry; James' outlook on the market development and M&A activities You can find James on LinkedIn here: https://www.linkedin.com/in/jamesdening/ and reach out to him directly via email at james.dening@minit.io. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here. The full show notes, including graphics, further links, credits, and transcript, are available at whatsyourbaseline.com/episode20.

Mustansir Saifuddin continues the conversation with David C. Williams of AT&T who leads one of the largest Robotic Process Automation initiatives for AT&T. Now covering 70 million transactions daily with a 3000% ROI, David understands what it takes for a RPA initiative to be successful. He'll discuss the importance of giving a bot time to mature and the power of sustainability. David's belief in "culture trumps strategy" has allowed for him to build a team that always keeps improving their bots. He discusses how Corporate America can be a lot, but we are humans first. He follows his mom's mantra of making "$1 out of $0.15" to drive ingenuity and that "1" by "1" makes "11".  More importantly, David shares how the end game of creating hybrid solutions allows for collaboration tools and RPA to leverage the best from each solution.  During David's career with AT&T, he has created deep-link HTML marketing initiatives that garner 90 million monthly impressions, led Competitive Intelligence which helped shape AT&T's Mobile First strategy, has been responsible for supporting several Fortune500 companies encompassing $120M in revenue, and authored two patents for Reprogrammable RFID and bridging satellite and LTE technology. In his current role, David is responsible for hyper-automation & emerging technology to transform Customer/Employee Experience and Cost Structure for his organization. He leads the largest Robotics Process Automation program worldwide. His innovations are driving change across the company as his team has developed 600+ Bots automating 70M contacts, realizing $400M in operating income at over 3,000% ROI. Additionally, he also invented & sponsored a decision engine driving $200M credit reduction annually. David is the 2021 Legacy Award recipient at Black Engineer of the Year STEM Global Conference, 2x Dream in Black winner, AT&T Champion of Diversity Award winner, a proud mentor of multiple Employee Groups, & Diversity Ambassador. David's humble beginnings in the poorest corner of Dallas, TX, continual giving back through Solar Robot Workshops to the community, and rise through a corporate giant is encapsulated in his soon to be released book entitled, Business Model.  Continue the conversation on: LinkedIn: David C. Williams Mustansir Saifuddin Innovative Solution Partners  Twitter: @dcwglobal @Mmsaifuddin   YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.  

In this next series of episodes, I have the pleasure of speaking with David C. Williams, Assistant Vice President-Automation at AT&T. David understands how to use the power of IT to manage change quickly and effectively in times of uncertainty. He and his team were responsible for putting the technology in place to move AT&T's 40,000 reps from being in the office to being remote with the pandemic forced lockdown. Listen in to how David worked cross functionally to make this massive change in 5 weeks rather than 6 months.  During David's career with AT&T, he has created deep-link HTML marketing initiatives that garner 90 million monthly impressions, led Competitive Intelligence which helped shape AT&T's Mobile First strategy, has been responsible for supporting several Fortune500 companies encompassing $120M in revenue, and authored two patents for Reprogrammable RFID and bridging satellite and LTE technology. In his current role, David is responsible for hyper-automation & emerging technology to transform Customer/Employee Experience and Cost Structure for his organization. He leads the largest Robotics Process Automation program worldwide. His innovations are driving change across the company as his team has developed 600+ Bots automating 70M contacts, realizing $400M in operating income at over 3,000% ROI. Additionally, he also invented & sponsored a decision engine driving $200M credit reduction annually. David is the 2021 Legacy Award recipient at Black Engineer of the Year STEM Global Conference, 2x Dream in Black winner, AT&T Champion of Diversity Award winner, a proud mentor of multiple Employee Groups, & Diversity Ambassador. David's humble beginnings in the poorest corner of Dallas, TX, continual giving back through Solar Robot Workshops to the community, and rise through a corporate giant is encapsulated in his soon to be released book entitled, Business Model.  Continue the conversation on: LinkedIn: David C. Williams Mustansir Saifuddin Innovative Solution Partners  Twitter: @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.  

On this episode of the Robotics Process Automation Podcast, Matt talk about setting achievable short-term goals in your digital transformation as it relates to RPA.Matt discusses the following questions: As part of our short-term goals, should we focus on where we need RPA the most, or the areas that give us the quickest returns first?Does the deployment of digital workers require changes to our computing applications?Lets say I am one of many decision makers at my company. I'm all in on RPA. Others not so much. What can I do to get more buy-in from my counterparts?Lets pretend that we have plenty of talent and plenty of time. How much can we do on our own implementing and maintaining RPA?There's apparently an abundance of information out there on RPA, why haven't I heard much about it?You can learn more about Robotics Process Automation by visiting https://www.digitalworkforcesolution.com/

https://www.digitalworkforcesolution.com/  On this episode of the Robotics Process Automation Podcast, Matt discusses strategic goals for rolling out RPA.It is clear that too many companies are inundated with a significant amount of marketing material and sales pitches related to automated bots and their need for a digital transformation.The reality is that companies usually don't have enough time to research all the various options as they try to drive efficiencies and productivity within the organization. The key is to focus on a strategy that starts with basic fundamentals and allows you to build on your successes – no matter how small they might be.Matt walks you through the specific strategies that you can utilize in your organization to roll out Robotics Process Automation in the most efficient and successful way.In the next episode, we'll expand on this topic and discuss setting achievable short-term goals to deliver on your digital transformation. In the meantime, if you'd like to learn more or schedule some time to talk to Matt, you can do so at https://www.digitalworkforcesolution.com/

https://www.digitalworkforcesolution.com/ Digital Workforce Solution founder, Matthew Gustitus, kicks off the Robotics Process Automation Podcast with Episode 1 by sitting down for an interview with FortressIQ. The Hello Human Podcast by FortressIQ covers the latest topics in artificial intelligence and how it's being applied in the real world.Matt provides some excellent insight into Robotics Process Automation and real-work examples of how it's being adapted by organizations all over the world to automate mundane and repeatable work to empower the human workers.

Jeremy Hogg, vice president of Public Sector Sales at Kofax, joins host John Gilroy on this week's Federal Tech Talk to discuss whether your agency is a candidate for Robotic Process Automation.

Agencies information technology are moving on from automation pilots, and taking the next step by setting their network-traveling bots free to work around the clock. The Defense Logistics Agency has released nearly 100 unattended bots, and the DoD Comptroller is gearing up to run its own unattended automation scripts. The Pentagon isn't alone. Citizenship and Immigration Services is rolling out automation as a service to help its workforce get more done. For an update on this work, Federal News Network's Jory Heckman spoke with the RPA program manager at USCIS Meikle Paschal. And, who you'll hear first, the Robotic Process Automation program manager for the DoD Comptroller's office, Erica Thomas.

Who among us hasn't called a contact center at some point for customer service, tech support, or some other matter?  Usually those interactions are mundane, unremarkable, and ultimately forgettable.  You get what you need and go on with your day, blissfully unaware of what transpired behind the scenes to provide you that friction-free encounter.  It turns out however that automation & AI often play a key role in delivering those satisfying outcomes, and NICE Ltd. (formerly Neptune Intelligence Computer Engineering) is a key player enabling those experiences.   Oded Karev runs NICE's RPA division, and has a lot to say about how the attended & unattended real-time automation they've innovated has digitally transformed their contact center customers.   He joins us to share his insights about some interesting use cases, whether or not all the various forms of automation will eventually merge into one singular platform, and briefly talks about NICE's next major innovation - robots building robots.

In today's Federal Newscast, over a third of federal employees say they spent as many as five hours out of their work week doing low-value or tedious work.

In today's episode, I invited Dr. Raul Villamarin Rodriguez. Dr. Raul Villamarin Rodriguez is the Dean of the school of business at Woxsen University. He holds a Ph.D. in Artificial Intelligence and Robotics Process Automation applications in Human Resources. Fmr. CEO & HR Manager at Irians Research Institute, a research institute specialized in the field of neuromarketing, AI, ML, cybersecurity, market research, behavioral science (with focus on non-verbal communication), social research methods, and behavioral engineering. He has also collaborated in the organization of symposiums at several educational institutions including Oxford Brookes University, UK, and European Union-government bodies in Brussels, Belgium. Dr. Rodriguez's specific areas of expertise and interest are Machine Learning, Deep Learning, Natural Language Processing, Computer Vision, Robotic Process Automation, Multi-agent Systems, Knowledge Engineering, and Quantum Artificial Intelligence. He has the experience and feels comfortable using Prolog, Java, JavaScript, C++, Python, R/RStudio, Julia, Swift, Scala, MySQL, Tableau, Spark, among others. He is a registered expert in Artificial intelligence, Intelligent Systems, and Multi-agent Systems at the European Commission and nominee for the Forbes 30 Under 30 Europe 2020 list. Alongside this, he is a regular keynote speaker and panel moderator at various national and international conferences or summits. Additionally, he is a member of the Harvard Business Review Advisory Council, the Oxford Artificial Intelligence Society, embedded in the University of Oxford, and the Institute for Robotics Process Automation & Artificial Intelligence. He has co-authored two reference books: "New Age Leadership: A Critical Insight" and "Retail Stores" and has more than 70 publications to his credit. He is a weekly contributing writer to various magazines in the field of analytics and emerging technologies. Alongside this, he is a journal reviewer and associate editor in various publications such as IEEE.

Robotics Process Automation. RPA. It’s something that companies are expected to spend over $2.4 billion on by 2022, up from $689 in 2018 according to Gartner. But what exactly is it? And where does it fit in when it comes to helping companies with their digital transformation efforts? Big questions I was able to ask during a recent LinkedIn Live conversation I had with Francis Carden, Vice President of Digital Automation and Robotics for Pega – a leading customer engagement and process automation platform provider.

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss how having the right technology, app, and payment solutions for your clients provide the Modern Customer Experience and you may be surprised about what is no longer as important in 2020 as it was in 2015.      Episode Highlights: Given the direction that Jason is taking the insurance Alliance now, is it possible for Jason to do it in a 56 square foot office? (2:03) What did Jason benefit from having an office in the basement of his home? (3:45) Jason mentions that he has three office locations. (4:34) Jason talks about his meeting together with Neon and the agency owners. (5:50) Jason shares the saying Wesley Anderson says to him that sticks to his mind. (7:30)  Is working at home good or bad? (7:46) Jason shares that as an agency owner, stress occurs when he tries to figure out the mentality of the staff and if they can deal with issues. (8:06) Jason asks, what could the culture of an agency or business be like if you go from having an office to working from home? (8:40) Jason mentions the significance of Robotics Process Automation. (13:47) Do Jason's clients use self-service for COIs? (18:28) Joshua believes that mobile application is beneficial to his clients. (21:04) Joshua shares that Jason will transfer from QQ to Veruna. (22:11)  How does Jason position the application to his clients, and how does he market it to them? (22:27) Jason mentions how to get commission statements from a website. (22:49) Jason shares that management systems are available on mobile applications. (24:31) Joshua mentions that Ryan Deeds will bring his podcasts on Agency Intelligence in August. (31:24) Jason shares that Kiki Johnson and Ma

In this episode of Explain This Book To Me podcast, host Josh Lipstone continues his conversation with Jason Cass, author of Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From Your Competition. Josh and Jason discuss how having the right technology, app, and payment solutions for your clients provide the Modern Customer Experience and you may be surprised about what is no longer as important in 2020 as it was in 2015.      Episode Highlights: Given the direction that Jason is taking the insurance Alliance now, is it possible for Jason to do it in a 56 square foot office? (2:03) What did Jason benefit from having an office in the basement of his home? (3:45) Jason mentions that he has three office locations. (4:34) Jason talks about his meeting together with Neon and the agency owners. (5:50) Jason shares the saying Wesley Anderson says to him that sticks to his mind. (7:30)  Is working at home good or bad? (7:46) Jason shares that as an agency owner, stress occurs when he tries to figure out the mentality of the staff and if they can deal with issues. (8:06) Jason asks, what could the culture of an agency or business be like if you go from having an office to working from home? (8:40) Jason mentions the significance of Robotics Process Automation. (13:47) Do Jason's clients use self-service for COIs? (18:28) Joshua believes that mobile application is beneficial to his clients. (21:04) Joshua shares that Jason will transfer from QQ to Veruna. (22:11)  How does Jason position the application to his clients, and how does he market it to them? (22:27) Jason mentions how to get commission statements from a website. (22:49) Jason shares that management systems are available on mobile applications. (24:31) Joshua mentions that Ryan Deeds will bring his podcasts on Agency Intelligence in August. (31:24) Jason shares that Kiki Johnson and Matt Aaron are entirely on the leading edge of technology inside the insurance industry. (33:24) Does anyone use a marketing technique to where you sell a policy to someone? (38:51) Jason says that Billy William is a “mastermind member” in the life insurance policy. (40:04) Key Quotes: “With a good digital ecosystem, that culture can thrive” - Jason Cass “Everything you need to get a qualified quote is in and stored inside of your cell phone.” - Jason Cass “We are now building the fabric inside of our agency and strengthening it.” - Jason Cass Resources Mentioned: Agency Intelligence Reach out to Jason Cass Joshua Lipstone LinkedIn Lipstone Insurance Group Book - Customer Service Is Just For Foreplay: The Modern Customer Experience Will Separate You From Your Competition Advertisers: Podium Veruna

Ian Barkin, an expert in Robotics Process Automation (“RPA”), joins us to share his insights and discuss the realities of implementing RPA in your organization.Manage Expectations & Avoid RPA Exuberance | Automating a Bad Process Just Creates a Faster Bad Process | Establish a Center of Excellence (COE) that Understands the Spectrum of Stakeholders including within IT | Call in the Experts | Agile and RPA Can CoexistView Ian’s LinkedIn Learning Courses & Podcast: Introducing RPA | RPA, AI & Cognitive Tech for Leaders | 'RPA is NOT about the Robot' Blog | OneTAKE Video PodcastContinue the Conversation on www.ChangeOutLoud.Com

On today's “The Freight Project Podcast,” I welcome Matt Motsick, CEO of RPA Labs, a full-service robotics process automation, AKA, RPA, solution for the logistics industry, developing software bots to automate processes, documents, and emails.

Wilton White of Diversified Robotic is making a return to the podcast with two Robotics Process Automation (RPA) use cases and he also tells you how to avoid “Bot Abandonment” – Yes that is a thing.  Make sure you stay tuned through the end since Wilton has a special offer for all Putting the AP in hAPpy Podcast listeners! Keep listening. Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication, internal controls and best practices to it from fraud.  Subscribe today to be entered in the subscriber-only monthly drawing to win a free Putting the AP in hAPpy Coffee Mug.  Links mentioned in the podcast:   Diversified Robotic Listener Offer:  www.apinhappy.diversifiedrobotic.com Read the Blog: https://www.debrarrichardson.com/blog/digital-employees-in-ap-two-use-cases-for-rpa 5 Day Vendor Master File Clean-UpPodcast Episode 39:  SMBs – Don't Miss This Cost Friendly, Task Driven Approach to Implement Robotics Process Automation (RPA) to Scale and Stay CompetitiveVendor Validation Reference List with Resources Links: www.debrarrichardson.comMore Podcasts/Blogs www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

Here at Qualcomm, we pride ourselves in hiring the best and the brightest minds. From engineers to marketers, we believe doing so starts with our intern program, for which we invite over 450 college students from about 106 universities to participate every year. Our goal is to find innovators to join our team full-time and help us push the industry forward. For this episode, we brought in interns from a variety of departments — including extended reality (XR), Always On, Always Connected PCs, and 5G — to discuss (or at least hint at) their work and their favorite part about interning for Qualcomm. Some of the projects we discussed include: working with Robotics Process Automation, marketing the ASUS ROG Phone II with an esports team, and developing algorithms that will speed up 5G.

Irv Dennis, the CFO of the Department of Housing and Urban Development, says the data analytics portion of the Centers of Excellence effort is helping to transform the agency’s financial management processes and technologies.

Tom Romeo, president of the Federal Division at MAXIMUS, joins host John Gilroy on this week's Federal Tech Talk to discuss how Robotics Process Automation can save federal agencies time in data collection and reduce human error.

If you are a small or medium-sized business, you do not want to miss this episode.  I have a guest and we are talking about how his company is bringing Robotic Process Automation to companies just like yours with a different investment strategy and outlook on automating your processes.  Stick around for a special offer only given to the Putting the AP in hAPpy Podcast listeners!  Check out my website www.debrarrichardson.com if you need help cleaning your vendor master file or implementing authentication, internal controls and best practices to it from fraud.  Subscribe today to be entered in the subscriber-only monthly drawing to win a free Putting the AP in hAPpy Coffee Mug.  Links mentioned in the podcast:   Read the Blog:  https://www.debrarrichardson.com/blog/smbs-think-robotics-process-automation-rpa-is-out-of-reach-think-againAUTHENTICATION. VALIDATION. MANAGEMENT. TM eGuide or ToolkitDiversified Robotics Podcast Listener Offer:  http://apinhappy.diversifiedrobotic.com/More ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

UiPath, a robotics process automation platform targeting IT businesses, is raising more than $400 million in Series D funding from venture capital investors at a valuation north of $7 billion, sources have confirmed to TechCrunch following a report from Business Insider. We've reached out to the company for comment. UiPath, founded in 2005, has raised $409 million to date, meaning the new round of capital will double the total capital invested in the startup, as well as its valuation.

Jim Walker, director of public sector marketing for UiPath, said 25-to-30 agencies already are taking advantage of RPA to automate menial, repetitive tasks.

Kevin Donahue, Senior Managing Director with Protiviti speaks with Shawn Seasongood and Ken Thomas. Both are Managing Directors and Leaders of Protiviti's Business Performance Improvement practice.

In this episode of the SuperDataScience Podcast, I chat with the the founders of Cigen, Leigh and Daniel Pullen. You will listen to an overview of RPA or the Robotics Process Automation, talk what it’s all about, how it works, how business gets value from it and also how people can learn this and integrate to their career. You will learn the different RPA tools or the global tools that any business can use across any applications. Also, you will know the concept of Robots-for-Hire and how it is valuable for entrepreneurs. If you enjoyed this episode, check out show notes, resources, and more at www.superdatascience.com/173

Chris Mazzei, EY Global Innovation - Technology Leader and Chief Analytics Officer, has witnessed an explosion of data analytics business applications over the past 17 years during his time at EY. Those applications have expanded to other emerging technologies such as, artificial intelligence (AI), blockchain, and robotics process automation. In this episode, Chris talks to EY Global Tax Innovation Leader Jeff Saviano about key emerging technology trends relevant to your business.

In this episode, Mike and Paul are joined by Mark Snyder, a Senior Manager in West Monroe's Operation Excellence practice to talk about Robotics Process Automation - what it is, why it's important, and its impact on an organization's ability to deliver a great customer experience. Mark highlights some of the key challenges that organizations are facing while implementing RPA, including a discussion around the impact of automation to employees.

Dwayne Brown is the Manager of Finance and Risk Services at Accenture. Brown is currently working on his doctorate with a focus in Conduct Risk Management in Global Financial Institutions. In this episode, Brown highlights the importance of nurturing relationships, seeking out mentors and what it means to have job that oversees robotics process automation.

In this week’s episode of SMACtalk, hosts Brian Fanzo and Daniel Newman had the opportunity to speak with Pegasystems CTO, Don Schuerman, part of Pega Systems leadership team. During this show we explored Robotics and Automation in the workplace. Perhaps one of the most discussed topics in business today is the role that automation will have on jobs. There is an increasing concern that automation and robots will replace the workforce. We wanted to know if this was the case so this is exactly what was discussed with Don’s interview on SMACtalk.   During this episode, Don provided insights on the following questions: Give an overview on what is "Robotics Automation"  Explain robotics process automation and robotics desktop automation How will work change due to RPA and RDA? Can this be positive for people? (fear of automation etc.) How advanced is Robotics Automation today and when do you think we will see this make a big leap into our day to day life? What are some specific ways Robotics Process Automation is helping lead digital transformation? What are your big predictions for the future of work in the next 1, 3, 5 years? Some highlights include Don explaining the difference in some of the automation terminology such as Robotics Process Automation versus Robotics Desktop Automation. Don did a particularly good job of helping provide clarity as to what robotics and automation really mean, versus what many perceive. This may seem a bit funny, but many people who think about robotics, think about cyborgs that are sharing their work environment. Don helped clarify that this is not the case! Want to know more? Throughout this episode of SMACtalk, Don continually answers the challenging questions that are thrown his way while providing useful insights for anyone interested in learning more about Automoation, Robotics and the future of work. Tune in, check it out and enjoy the episode! Disclaimer: This episode was sponsored in part by Pegasystems. To learn more about Pega, visit them at www.PEGA.com