SMACtalk

On this episode Daniel Newman and Brian Fanzo are back to talk privacy and security, a topic they're both passionate about and yet often share a different point of view and passion for the topic.   On this episode they discuss: Facebook privacy concerns is this new? Apple Siri we know it's listening but do we care? FaceApp should it concern us or is the concern a positive sign The Great Hack Netflix documentary covers Cambridge Analytica scandal what more can we learn Where does security and privacy go from here? Also check out Daniel Newman's new book Human/Machine!

On this episode Brian Fanzo and Daniel Newman talk everything Elon Musk from Tesla latest earning numbers to Elon's most recent tweets to the future of autonomous vehicles! 

On this episode of SMACtalk Daniel Newman and Brian Fanzo start the conversation off discussing recent cybersecurity breaches but this leads into a much bigger discussion on privacy and transparency posing a lot of unanswered questions...    We would love to hear your thoughts on the topic.... post on twitter using hashtag #SMACtalk and @DanielNewmanUV or @iSocialFanz will jump in the conversation! 

On this episode hosts Daniel Newman & Brian Fanzo preview the upcoming technology event Mobile World Congress 2019.  Daniel will be heading over there to cover the event as an analyst and provided his predictions for the event.

On this episode of SMACtalk Brian Fanzo and Daniel Newman breakdown the current drama and flexing of muscles between technology giants Facebook, Apple and Google.    Article Referenced in this episode: https://www.businessinsider.com/facebook-and-apple-argue-over-who-removed-facebook-research-app-2019-1

Marketers aren’t marketing in 2019 without technology but sadly most marketers don’t think of themselves at technologists but even more troubling aren’t doing the research to understand the emerging technologies that will massively disrupt the industry over the next 10 years. A recent Digiday survey found that 9% of marketers consider themselves fluent in blockchain…  This mindblowing stat was the inspiration for this episode of SMACtalk hosted by Daniel Newman & Brian Fanzo. On this episode they discuss: Are you an analytical marketer? Are you a marketer that loves change? Why aren’t we linking data between PR, Marketing & Sales with AI? Do marketers understand the impact of blockchain on the future? How can marketing leaders stay up to date with emerging technology? Why are marketers still measuring and reporting on data of the past. Blog posts referenced in this show: Digiday Research: Marketers lack understanding of emerging technologies Harvard Business Review: The Era of “Move Fast and Break Things” Is Over Hit up Daniel & Brian on Twitter and let them know your thoughts on this episode or simply tweet with the hashtag #SMACtalk @DanielNewmanUV:  www.twitter.com/danielnewmanUV @iSocialFanz: www.twitter.com/isocialfanz

On this episode hosts Brian Fanzo and Daniel Newman tackle a topic that they probably love talking even more than technology and that's digital leadership and more importantly what are some of the trends and changes that must be made by leadership and for leadership in this digital transformation age.   As you’ll hear both Brian and Daniel are extremely passionate about this topic as its the main theme that they speak about on stages around the world and on this episode they covered a wide range including: How to manage with 4 generations in the workforce What role does technology play in better understanding employees Why big compies such as Apple, Uber, Google, Facebook, and others have a big problem thanks to their big ego. Importance of TRUST when it comes to employees but also technology Why we can’t throw technology at people problems Is employee morale and work/life balance a leadership priority in 2019 Do collaboration tools increase productivity or do the data show it actually increases emails and disconnection These are just some of the areas covered on this episode and make sure you are following both Brian and Daniel on twitter as they share articles and content around these topics daily.   Also checkout Daniel Newmans Forbes Post: Breaking Down The Six Pillars Of Digital Transformation From The CEO's Perspective Interested in hiring Brian and Daniel to be a keynote speaker at your upcoming company event: Brian Fanzo Speaker Site: www.isocialfanz.com/speaker Daniel Newman Speaker Site: www.danielnewmanspeaks.com

It’s CES time of the year and Daniel Newman and Brian Fanzo are back again to talk about the trends they are excited about and what they expect to emerge from CES 2019 week in Las Vegas.   Daniel wrote a CES post for Forbes titled CES Predictions: 5 Key Themes For CES 2019 and on this episode they’ll cover the topics in this post and also debate some other trends. Some of the trends discussed in this episode: Artificial Intelligence Smart Speakers 5G (Real vs Fake) Autonomous Vehicles and Things Flexible devices IoT Future of Cloud computing Automotive innovation And much more...

Daniel Newman and Brian Fanzo are excited to be back for 2019 and have big plans for the upcoming year.  On this episode they add a new twist to the yearly prediction show by focusing on each letter of the show acroynm S.M.A.C providing some bold and also some not so bold predictions for social media, mobility, analytics and cloud computing.   What are Daniel and Brian’s predictions around: Machine Learning Artificial Intelligence Apple 5G Real + Fake Edge computing Linkedin You’ll have to listen to this episode to find out! Cheers to a great start to 2019! Make sure you listen to the next episode which will be the yearly CES technology preview show!

In this episode of SMACTalk, Daniel Newman invites IBM Automation (Client) GM/VP Gene Chao to share his insights on how Customer Experience is being impacted by Automation. On the show, Gene is asked the following questions. Do you have a story as a consumer to share about how automation optimized a recent customer experience for you? Or what the organization could've done better? (could be a blind reference)What are some of the pitfalls organizations must avoid when it comes to automation being part of the customer experience? What are good ways to overcome them?   What do you view as the key factors to automation successfully optimizing customer experiences? What's the one thing you advise clients to pay attention to? To avoid complacency? To be prepared for?   When we think of customer experience and automation, people tend to think of chatbots - but are there other types of automation solutions we should consider? Packed with insights, Gene helps companies understand the ways that Automation is going to change the way people interact with companies. This isn't just customers, but employees too. But the positive thing is that automation isn't going to displace, but rather drive better experiences and a stronger movement toward upskilling the workforce to help companies transform as quickly as modern technology.  Don't miss this episode packed with insights for marketers, technologists and business leaders. 

On this edition of SMACTalk, Co-hosts Brian Fanzo and Daniel Newman invite special guests Ginger Shimp and Jeff Janiszewski from SAP to talk about innovation in content marketing.  While so many B2B companies struggle to evolve beyond traditional funnel marketing, Shimp and Janiszewski share how they have taken traditional funnel methods like white papers, lead generation and social media, and utilized new tactics like audio books white papers (http://sapinnovate.me/reports)and podcast-inspired storytelling (www.searchingforsalai.com) to shake things up AND to challenge the thinking and traditional marketing practices of their colleagues throughout SAP.  Don't miss this great conversation. So much to learn here about a highly successful SAP campaign that helped launch their new digital intelligence platform SAP Leonardo, while helping more than 25 of their BU's drive custom content to their end customers and channel partners. All of this and more, on SMACTalk!  

In this episode of SMACtalk, Daniel Newman and Brian Fanzo welcome guest Steve Rudolph of Pegasystems. In his role at Pega, Steve leads the industry market group covering telco and all the industries it touches, from insurance to financial services. In his role, he focuses on how to create value in customer relationships by using data effectively. During the podcast, Daniel, Brian and Steve discussed the need for today’s industries to embrace AI and machine learning in advertising to ensure positive relationships with their customers. Many industries, including telco, have gotten stuck in the “tyrannosaurus rex” method of marketing—direct marketing—even though it’s clear traditional segmenting approaches are no longer effective. In fact, it often leads to outcomes that are bad for both the marketer and the customer. Customers are irritated that they get hit with ads that aren’t relevant—and marketers are frustrated that they aren’t getting the results they need. Why does that happen? Steve notes that traditional segmenting is good for averages, but not for individuals. Using AI can help companies make smarter use of customer segmentation by combining data about their real-time actions taken by the customer (performing a search for keyword or product) with historical information from them pulled across channels. This allows companies to market in a way that doesn’t feel like marketing, and it helps hit customers at the time they’re most willing to buy. Who is responsible for leading this change? Steve says today’s digital heroes are the forward-thinking executives focusing on ways to increase customer lifetime value, not just marketing impact. Just like we build CX journey maps, we need to use AI, omnichannel data, and marketing to plot our services, sales, and marketing touchpoints. For instance, providing the right services puts people in right frame of mind to buy. We must begin with the end goal in mind—incorporating CX and UX to build a seamless and positive experience for customers. While many people are afraid of AI, Steve feels that when use it effectively – to create value for our customers – most won’t even realize they’re encountering it. Ultimately, AI won’t just be used to sell, but to make our customers’ lives better. A year from now, Steve hopes we will be using AI to enhance every service we interact with on a daily basis. AI itself isn’t quite perfect yet—and it still has some hurdles to cross in terms of transparency and trust. But in the end it remains an incredible tool for allowing almost every industry move with their relationship with customers forward.

In this Intel-sponsored episode of SMACTalk, Daniel Newman leads a show focused on the visual cloud. Joining Daniel is Lynn Comp, Vice President of Data Center Group and General Manager of the Visual Cloud Division Network Platform Group at Intel. During the show, they discuss what Intel is doing in the realm of the visual cloud and what we can expect in the future. Lynn focuses her time on helping cloud services be transformed. She talked about the visual cloud including visual workloads that are processed on the cloud and consumed remotely, resulting in horizontal make-up. She mentioned that a lot of enterprises want their subcontractors to be able to view their 3D models, but not the whole model itself. So, remote access is critical for intellectual property. Lynn mentions that individuals aged 18 to 49 tune into YouTube more often than they do TV. This is a worldwide trend that is exciting and pushing the visual cloud forward through the delivery of things like Comcast and other similar broadcasters.  Lynn discussed how video marketing is becoming more and more common, especially for small to medium-sized businesses. The best way to work with this tech is to learn what the most effective solution might be for the network that they have. With the visual cloud, there is no single design point. Instead, there are multiple points, creating a better hook to increase conversions. The visual cloud gives developers more opportunities in their business models, workload placement and the user experience as a whole. Lynn explained what Intel’s strategy is for the visual cloud. Intel is taking a “software acceleration” approach, being in the market with software such as the Media Server Studio and Web RTC, which is a way to conduct streaming. Continuing on this acceleration, they will soon be open-sourcing DLDT or the Deep Learning Deployment Toolkit and OpenVino to help unleash innovation and make it easy for solution providers to find the right solution and deciding where to put it. Will they need to place it in the cloud or the edge? She also shared that Intel will also be opening up access to Scalable Video Technology and working with Google and others in the industry. By open-sourcing these capabilities, Intel believes they can unleash even more innovation. Lynn further explained that it doesn’t matter how optimized your solution is, if you don’t have the ability to move between the different design points. With Intel, you should have access to the same software that is scalable across all solution points. Instead of broadcasters needing to rip and replace their infrastructure, they can upgrade their hardware seamlessly through software. Lynn discussed how the whole broadcasting industry is making the switch from black box equipment to software-based architectures to be cloud ready. As the cloud makes 5G possible, it also leaves space for flexibility with the software to find visual cloud workloads.  Daniel wrapped up the show by asking what the real outcome will be in investing in the visual cloud. Lynn explained that to some extent, everyone has the opportunity to be a creator. They can show their passions and talents to a wide audience using YouTube and other broadcasting tools. It isn’t just a passive experience anymore. We’ve unleashed the user’s creativity to create channels, broadcasts and communities that didn’t exist in the past.  

  In this IBM sponsored episode of SMACTalk, Daniel Newman goes solo on hosting duties and leads a show focused on the future of automated work. Joining Daniel for the discussion was Mike Gilfix, Vice President of Digital Business Automation at IBM, a software that digitizes business operations and provides them with intelligence around digital labor to upscale their business. The show focused on how technology such as automation, AI, data and machine learning is going to make companies more successful and productive. During the show, Mike shared how IBM is making use of automation to improve their customer service touchpoint by changing the way they support their clients. They found that time to resolution of an issue is a main driver behind customer satisfaction. By leveraging automation technology interaction through chatbots and more, the process is simplified, creating a better customer experience.  Mike also discussed some of the biggest trends he is seeing around the realm of automation for work. First, there is a revolution happening in businesses today around knowledge work. This revolution is creating tons of changes in the way technology supports what they do and the way they conduct their processes. Technology is helping knowledge workers be more effective and better at their tasks, helping them make decisions and freeing up more time for innovation. This trend is driving new things such as robotic process automation and decision management. It’s changing the way people work and is here to stay.  Both Daniel and Mike shared how AI and automation technology will not steal jobs from employees but will instead likely create new opportunities. To get there, executives must think about the transition and how they can help employees make the leap into a new position with new responsibilities. Organizations will need to help change the culture of fear surrounding automation within their teams through communication. Mike made the point that we’re not anywhere near running out of work to do. In fact, most businesses have large laundry lists of work they want to complete and not enough people to do it. Automation will help businesses get done what they want to get done by creating capacity. One of the challenges for businesses is getting automation to work and minimizing failure. Mike discussed how most organizations don’t know where to start. They’re looking for the concept but have chosen basic technology to get them there. There is an opportunity to open up their eyes to the possibilities and see the true potential of automation. There’s also an opportunity here to help IT teams leverage technology to its full potential, aiding in operation changes within business. Mike emphasized that automation will benefit both sides of the spectrum in both revenue generation and cost basis. If businesses want to improve their reach with consistency, accuracy, personalization and transparency, these things require automation technology. The tech will enable a new level of scale in businesses. New revenue generating opportunities will follow suit, allowing these businesses to become more competitive in this technology-centric world. To learn more, read Daniel Newman’s recent blog post for IBM, “4 Exciting Things About the Future of Automating Work.”  

SMACTalk Live at VMWorld with Intel In this special Intel sponsored episode of SMACTalk, Daniel Newman leads a show focused on digital transformation while attending VMworld 2018. Joining Daniel is Lisa Davis, Vice President and General Manager of Digital Transformation and Scale Solutions, Enterprise and Government for Intel’s Data Center Group. During this podcast, Daniel speaks to Lisa about what Intel is doing to further digital transformation and how data will make it all happen faster. During the show, Lisa discussed how Intel talks digital transformation, mentioning how it sometimes becomes an overused term. Every company today is a technology company. To remain competitive, you need to use technology to move faster and drive more meaningful insights inside your business. Digital transformation is all about enabling businesses to compete in a tech-centered world. Lisa gave us an example of Ford—who is no longer just an auto-manufacturing plant. Instead, they are a mobility service provider. Every company is transforming themselves into this technological world. No matter what business you’re in, you are a tech business at the core. And for each business, digital transformation should be a top priority. In this episode, Daniel and Lisa both discussed what digital transformation means to business systems. It all comes down to data and building a digital transformation system depends on it. Whether the data is from a software or a database, it should be leveraged to move businesses forward faster than ever before. Digital strategies are connected to business strategies and should be aligned with data strategies. All three should be aligned to one another for success. At VM World, VMware’s multi-cloud environment was a big focus. Having a hybrid cloud strategy is all about workload and data mobility. Lisa discussed how seamless orchestration and flexibility as an organization to drive insights for data is what Intel supports in this new environment.  Daniel mentioned how 90 percent of the world’s data was created in the last 12 months. Data is growing exponentially. Technology has to support the digital transformation and cannot be done without it. Furthering this point, Lisa discussed Intel Select Solutions, a partnership with VMware. The whole purpose of the tool is to help organizations adopt tech faster, simplifying the integration of the new technology to form a data-centric environment. Intel performs tests, benchmarks and validates reference architecture so customers don’t have to. It simplifies the process and helps customers modernize their environments faster. During the show, Lisa shared how to make the cloud work and how collaboration is key over competition. An ecosystem of partners needs to work together to help customers adopt technology. It’s all about easing the complexity of the environment. As a former CIO, Lisa has 26 years of experience being the customer. Understanding what customers really need, she helps Intel further their customer-centric approach and experience, both keys to success. As a last point, Daniel and Lisa discussed the future of the data center being the hybrid cloud which will bring about so many new opportunities for businesses and CIOs. The more data businesses can put next to their computing power, the more problems they can solve. And the ability to process data faster and store it in larger quantities is going to change the face of data.     About Lisa Davis Lisa M Davis Vice President and General Manager for IT Transformation, Enterprise and Government Data Center Group, Intel Corporation Areas of Expertise: Disruptive Technologies, Women in Tech, Supply Chain, Higher Education Technology, Federal Government, Cyber Security Industry Experience: High Tech, Higher Education, Federal Government, National Security, Intelligence, and Defense Twitter: @LisaM_Davis                          Lisa Davis is vice president and general manager for IT Transformation in Intel Corporation’s, Enterprise and Government Data Center Group where she is responsible for growing Intel’s data center business and working alongside enterprise and government CIOs to create IT transformation strategies for their organizations. Lisa joined the Data Center Group from Intel’s IT Group where she led and developed the IT architecture and integrated technology solutions supporting Intel’s world-class global supply chain, HR, Finance, and M&A IT. Davis is a three-time Chief Information Officer and has led four technology transformations over the course of her 30-year career in technology. Prior to Intel, Davis served as Chief Information Officer (CIO) at Georgetown University, and held a variety of technology leadership roles in her 26-year career in the Federal Government. As a member of the Senior Executive Service she was the CIO of the U.S. Marshals Service in the Department of Justice, as well as CIO of the Counterintelligence Field Activity in the Department of Defense. Throughout her 30-year career in technology, Lisa has been a champion for women in technology and leadership – channeling that passion into leading professional development initiatives for women. She serves on the board of Mirantis, as well as the National Center for Missing and Exploited Children and a number of non-profit boards. Lisa holds a bachelor's degree in computer engineering from Syracuse University, and a master's degree in human resources management from Golden Gate University, and is also a Certified Information Systems Security Professional (CISSP). Find her on twitter @LisaM_Davis or LinkedIn.      

On this episode co-hosts Daniel Newman and Brian Fanzo discuss the business value of social networks Twitter and Linkedin breaking down what's working for each of them and providing tips and tricks for all business professionals.

In this special Intel sponsored episode of SMACTalk, Co-Host Daniel Newman goes solo on the hosting duties and leads a show focused on what to expect from Intel at VMworld 2018, starting August 26 in Las Vegas, Nevada. Joining Daniel for the discussion was Jake Smith, Director of Data Center Technology at Intel Data Center Group, where he focuses on Xeon Scalable Processors and Optane Persistent Memory product lines and how those products can be integrated with technology like VMware. During the show, Jake shared that Intel first began working with VMware in 2002 with efforts to reduce latency via new tools and scalable usage models like ESX, MSX, and VMware Cloud. In that time, they’ve developed technology that has sped up the process of launching virtual machines (from buying, provisioning, and developing) from months to minutes to seconds, which will drive digital transformation moving forward. In the past, for instance, companies could launch new apps just every 90 days, which put a cramp in their ability to digitally transform. Now using virtualization, they can deploy apps simultaneously, allowing users to make the most of the technology being created. At Daniel’s request, Jake discussed Intel Optane in-depth, explaining the importance of persistent state memory (PMEM), which allows a virtual machine to keep running even if the power goes out with no need to reset. It reduces boot times and increases performance with scalable memory up to 3 terabytes per socket. Jake emphasized that Optane would allow a company to move an entire database into memory, putting it within 18 microseconds of the user. The difference is like using a cached history of data, rather than opening a new site.  Daniel and Jake discussed that technology like Intel’s Optane is what will allow AI and machine learning to do the work they’re meant to do because ultimately AI and machine learning are only as good as the machines that can manage the data. Using Optane, data can be trained fast enough for companies to use it in real time—be it an autonomous vehicle or facial recognition software.  Jake shared the example of picture recognition working not in 11 seconds but 1 second. The technology would work quickly enough that you could be offered a coupon to The Gap as soon as you walked into the mall. Optane helps provide the architecture that can deliver this level of intelligence—a nexgen virtualized database. For the non-techy listeners, Daniel emphasized that Optane is about creating more storage and more access to virtual machines – making it easier, faster, and more affordable for companies to use AI and machine learning technology. Jake also emphasized that Intel’s goal is always to create a better TCO (total cost of ownership) and lower transaction cost for its business users. What Intel will preview at VMworld: Intel Select Solutions; optimized hardware solutions – CPUs, chip set technologies filled with virtual technologies; hyper threading; VSAN non-volatile memory architecture; Optane data centers with persistent memory technology; hybrid cloud environment solutions; workload optimization for hybrid cloud environments. The goal is to reduce as much latency as possible in CPU, networking silicon, SSD silicon, and memory silicon. What Intel is working on outside of VMworld:  Accelerated FGAs; custom chips that accelerate V motion; and the concept of “enterprise reassurance.” Enterprise reassurance means building compatibility generation over generation so that businesses know that investments in tech will carry over year to year. Update/Correction: (18:42) In the podcast, Jake Smith suggests that Raj Hazra would be in attendance at VMWorld 2018 to discuss Enterprise Reassurance Solutions. Raj Hazra will not in attendance, but the topic will be covered by Intel Staff at the event. 

On this episode co-hosts Daniel Newman and Brian Fanzo discuss the massive stock drop by Facebook not as financial advisors because they won't claim to be that but they share their thoughts on what it means for the future of social media marketing.  They also discuss why Twitter losses even when they do win and where they think social media marketing is moving in the future.  

Today on SMACTalk Brian and Daniel welcome a new partner effort with IBM Call for Code welcoming David Clark, CEO of David Clark Cause and Angel Diaz, IBM Vice President.    It isn't often enough that developers are recognized for the work they do. Sure, they have built those pesky apps that help us order books, coffee and listen to our favorite music anywhere we have internet connectivity. However, too often we hear about the negatives of programmers and developers. Those that are building code to steal our data or use it maliciously to irritate us with ads we don't want ad interruptions to our experiences.   David Clark, who has worked on causes with the great Mohammid Ali and Nelson Mandela asked a different question. As a non-technical person, he wanted to know how could technology and code be used for good. With this, and a partnership with the UN, a large venture capital firm, and IBM, Call for Code was born.    In this episode of SMACTalk, David and Angel share with the community all about the Call for Code project. They discuss the current state of the project, the successes to date, the movement and how it is impacting society as a whole and then they peek into the future of the movement.   With early focus being on how code can be developed to help natural disasters, something that effects billions of people worldwide, the project is off to a great start. So far, there are code days aka hackathons going on in nearly 100 cities and interest that goes well beyond that for more. For those interested in learning more or participating as a developer or just as a social activist, there are ways for all to get involved. For more info:    www.callforcode.org   We hope that you will check out the movement, share the podcast and get involved. It's social good meets big tech at its best and we can't wait to see all the great ideas and projects that developers worldwide create in the coming months. 

In this episode of SMACTalk Live, cohost Daniel Newman goes one on one with Intel Marketing Executive Bryan Madden to get an inside look at this year's 5G World and to explore where 5G technology will take us.  This exciting conversation live at 5G World London takes a look at the following... * Intel's 5G Strategy * How Intel and Intel Select are empowering the partner ecosystem to role out best of breed 5G strategy.  * 5G applications that are market ready today.  * What to expect for 5G and its impact on the near future (6-12 months). For more information about Intel's announcements from 5G World London, please visit the following links.  https://www.intel.com/content/www/us/en/communications/mec-smart-stadium-brief.html?CID=2018_q2_dcg_gb_dcgnt_dcgn_smart_stadium_brief https://www.nokia.com/en_int/blog/mec-5g-smart-stadiums-changing-sports-entertainment-game?CID=2018_q2_dcg_gb_dcgnt_dcgn_smart_stadium_sports About Bryan Madden:  Bryan Madden leads the CommSP Industry Marketing function for Intel's Network Platforms Group. He is responsible for a worldwide marketing team that conceives, plans, directs and executes strategic marketing activity across the CommSP value chain with direct and indirect customer collaboration as well as ecosystem co-marketing in support of the transformation of the network and communications services industry with focus on SDN/NFV, Media, Telco Cloud, Intelligent Edge and 5G. Bryan is an IT and Telco industry veteran and has held various roles spanning sales, product, program and marketing management at Intel. Prior to Intel, Bryan held senior positions at Dell, Allfinanz, Softco and Kraft Foods. You can find him tweeting about life, music, food, love, and #ManUtd. Follow Bryan @maddsey.

Special SMACTalk double interview episode with SAP's Torsten Welte & Joe Miles. Aerospace: Torsten Welte, Global Vice President and Head, Aerospace Industry Business Unit The demand for single-aisle airplanes is exploding, while large aircrafts are scaling down production. Space travel is shifting from a government ambition to a private enterprise, and there's a lot of research fueling innovation. With the increased risk of fraud, the promise of blockchain offers increased visibility and security into the supply chain. Life Sciences: Joe Miles, Global Vice President, Life Sciences Industry Business Unit Transformation within life sciences has been driven, in part, by the erosion and progression of reimbursements, which then exerts margin pressure. Clinical trials are experiencing an exponential increase in patient data because of sensors that can be analyzed to provide a more holistic view of patients – and blockchain offers the promise of an irrefutable record of trial results. ---- In this series of podcasts, we’ll explore how you can make that happen in your business. Listen in on these talks from your fellow innovators to discover how to embrace digital transformation and become a disruptor in your industry. Learn More: https://fm.sap.com/campaigns/CRM-US17-1LE-LSMACTLI/index.html

On this episode of SMACtalk, Brian Fanzo and Daniel Newman discuss the impact of Artificial Intelligence on the retail space including how Starbucks is leveraging data analytics and AI.  They also breakdown the impact of GDPR but don’t worry this isn’t a full episode on GDPR because as we can all agree we’ve had enough of GDPR for the moment.   Discussed on this episode: Do today’s consumers realize that A.I. is already impacting them every single day? What impact with the GDPR changes have on AI? How will consumers demands of AI change in 2018? “Nobody will ever complain that you’re helping them too much or providing too much value!” Articles referenced in this episode: Starbucks: Using Big Data, Analytics And Artificial Intelligence To Boost Performance https://www.forbes.com/sites/bernardmarr/2018/05/28/starbucks-using-big-data-analytics-and-artificial-intelligence-to-boost-performance/2/#19cc302e5531 Stitch Fix: The Amazing Use Case Of Using Artificial Intelligence In Fashion Retail https://www.forbes.com/sites/bernardmarr/2018/05/25/stitch-fix-the-amazing-use-case-of-using-artificial-intelligence-in-fashion-retail/#54cb012a3292 State of Digital Transformation Report https://futurumresearch.com/futurum-2018-digital-transformation-index/ S.M.A.C.talk the podcast launched in 2014 and over those 3 years hosts Daniel Newman and Brian Fanzo have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world. SMACtalk became much more than just a podcast as every episode is live streamed via Facebook Live and Periscope while also going live to technology events such as Mobile World Congress, IBM developer conference, CES, SXSW, HP Discovery, SAP Sapphire and other technology events.  Past sponsors of the podcast include IBM, SAP, SAP Store, Avnet, Adobe and currently Cisco. Hosted by Brian Fanzo @iSocialFanz and Daniel Newman @DanielNewmanUV Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker Host emails DNewman@broadsuite.com Brian@iSocialFanz.com

In this episode, Daniel and Brian discuss the data from the 2018 Digital Transformation Index from Futurum Research.  This report goes in depth with over 1000 responses to understand how companies are adapting to new technologies but also explores leadership, innovation, and culture as it pertains to companies being prepared for digital transformation and shifting consumer demands.  Some specific topics covered in this episode include:  Leaders and Laggards of Digital Transformation Who in the organization is leading Digital Transformation  What are the biggest hurdles to companies achieving their Digital Transformation goals What technologies are companies most comfortable with today Which technologies will be the most important in the next 12-18 months And much much more.  Join us for this data-rich, hot stove topic AND if you want to connect more in-depth with the research, it is available free to our listeners.  https://futurumresearch.com/futurum-2018-digital-transformation-index/ -- S.M.A.C.talk the podcast launched in 2014 and over those 3 years hosts Daniel Newman and Brian Fanzo have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world. SMACtalk became much more than just a podcast as every episode is live streamed via Facebook Live and Periscope while also going live to technology events such as Mobile World Congress, IBM developer conference, CES, SXSW, HP Discovery, SAP Sapphire and other technology events.  Past sponsors of the podcast include IBM, SAP, SAP Store, Avnet, Adobe and currently Cisco.   Hosted by Brian Fanzo @iSocialFanz and Daniel Newman @DanielNewmanUV Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker Host emails DNewman@broadsuite.com Brian@iSocialFanz.com

SMACTalk special episode with SAP's Paul Pessutti, Global Head, Travel and Transportation Industry Business Unit Transportation companies have done a pretty good job at operational efficiency; however, the threat of new entrants is a forcing factor to push into customer-centric innovations. For instance, shippers could use blockchain to provide greater transparency into the journey of goods from factory to customer receipt. Increasingly, customers expect personalized services when they travel; however, providers have struggled to keep up with customers’ imaginations and expectations. Now, with new technologies, travel companies have an opportunity to leverage live data to connect with travelers in the moment. -- Innovation itself isn’t the entire challenge – pockets of innovation can be found in most any company, from the wildly successful to those that have failed spectacularly. The real challenge is being able to innovate at scale across an entire organization, all while creating a mechanism for those innovations to be shared, sustained, and to drive value back into the core of the business. In this series of podcasts, we’ll explore how you can make that happen in your business. Listen in on these talks from your fellow innovators to discover how to embrace digital transformation and become a disruptor in your industry. Learn More: https://fm.sap.com/campaigns/CRM-US17-1LE-LSMACTLI/index.html

Cambridge Analytica situation.... Who controls our data? Is it a new problem or an old problem that people are just now making a fuss about? What impact will blockchain and other technology have on problems like this in the future?   "We have a responsibility to protect your data, and if we can't then we don't deserve to serve you." - Mark Zuckerberg!

In this episode of SMACTalk, Co-Host Daniel Newman goes solo with Intel VP and General Manager, Caroline Chan to discuss the quickly evolving state of 5G as well as the growth of Edge Computing.  This brief, but jam packed episode explores not only how these mega trends are impacting the future of technology, telecommunications and work, but Chan also provides an inside view from Intel as to their strategy to support the growth of these technologies as they become more and more a part of our lives.  Other topics discussed include product releases and news from Mobile World Congress 2018 in Barcelona, Spain.  This episode was sponsored and it has been brought to you in part by Intel. For more information about Intel's Edge and 5G strategy, visit their network transformation hub by clicking here. 

What does our MOBILE future look like? Dan shares his thoughts from Mobile World Congress and Brian shares insights from this topic being discussed at Social Media Marketing World! For an audience looking for a business-centric multi­media experience on the topics of Social, Mobile, Analytics, and Cloud, they will have to look no further than to S.M.A.C.talk LIVE. Founded in 2014 as a weekly podcast by Brian Fanzo & Daniel Newman, S.M.A.C.talk was featured as an iTunes “Top 10 New and Noteworthy” for Technology and Social Media. With hard hitting conversations on not only the technology but how it relates to business and the future of work, listeners can count on this podcast for a straightforward analysis that makes the future of technology more accessible and a whole lot more fun.

SMACtalk launched December 18th, 2014 as an anti-niche video podcast show where hosts Brian Fanzo & Daniel Newman shared their thoughts and interviewed experts on the massive technology trends: Social Media, Mobility, Analytics and Cloud computing.   Fast-forward to Jan 2018 for episode 100 and so much has changed around the platforms the hosts have used to push the podcast live not to mention the interviewing skills of the host while other things have stayed the same since the start. On this episode Brian and Daniel take a look back at the early days of the podcast and discuss some of the behind the scenes stories that happened when broadcasting this show live at Mobile World Congress Barcelona or the 20 hours of SMACtalk from the Superbowl.  They also discuss the impact S.M.A.C. technologies have had on new mega trends like artificial intelligence, blockchain, internet of things and wearables.   Everyone here at SMACtalk are beyond excited that we made it to episode 100 but as you’ll learn on this episode, we have only just begun and both Brian and Daniel have big plans and ideas including more guests, new brand sponsors, new live event broadcasting and if everything works out a more consistent publishing of the shows for you our audience. We want to thank you for coming on this journey with us for the first 100 episodes and we truly hope you’ll join us in talking SMAC for the next 100 episodes. Ideas for the show, sponsor requests? Email: DNewman@broadsuite.com or Fanzo@iSocialFanz.com Twitter: @DanielNewmanUV or @iSocialFanz You can watch the shows live at www.Facebook.com/SMACtalkLive

These days the way we shop is changing more than ever before. We have smart speakers that we can talk to, “Alexa, order paper towels, oh and grab me a burger from Wendy’s as well.” And voilia, in comes your paper towels and Grub Hub delivers you lunch. Of course, this is just the power of shopping in the home. What is even more powerful is how these in-home experiences, mobile experiences and in the store experiences are all coming together. In the next few years, we will see technologies like IoT, Blockchain and Real Time Data and Analytics influence even more change in how we shop. Companies will know us better than ever before and they will be able to personalize to our needs. The outcomes will be so spot-on that consumers cannot even complain about the trade off of privacy because the convenience will be so invaluable. Brands will know what we want, when we want it, where we need it and more just by leveraging the data we input and provide every day just by going through our routines. Scary awesome we may say. And what about drone deliveries? We think stuff we order online gets here fast now, well it’s possible to get even faster. On this week’s episode of SMACTalk, we had SAS Software’s Dan Mithcell join us. Dan is a Principal Industry Consultant and Connected Consumer lead at SAS Softwre. In this episode, some of the topics and questions we covered with Dan included: What are the major drivers of adoption? In what ways is IoT a necessity? An opportunity? Describe the kinds of things can retailers do now with IoT that they couldn’t do before? What do the major capabilities retailers need to plan for to be ready for the 'Analytics of Things? Are there some data management and security challenges of IoT in retail? What are some of the organizational and other non-technological challenges? What are some key things that retail executives and technologists need to know and do to drive business value with IoT? Be sure to download and tune into this episode of SMACtalk brought to you in partnership with SAS Software (Link). We promise it is full of learnings that all business leaders can leverage in planning the future of their organizations. 

2017 was an interesting year in technology and digital marketing but will it lead to great innovations through digital transformation in 2018 or will 2018 be the year innovations flat line.  This episode is a must listen to show as you might be surprised by Daniel Newman and Brian Fanzo's predictions for 2018 and beyond.  Before you can talk about the future you must analyze the past and on this episode, Daniel and Brian spend much of the show discussing and in many cases debating the good, bad and ugly of 2017 that ultimately leads to some interesting predictions from both of them on what 2018 will hold.   From a debate about Apple, to the future of Facebook, to a debate on what trends will capture the enterprise technology space in 2018, this predictions and recap episode is guaranteed to be unlike any other you'll listen to this season. As always we are beyond thankful for another amazing year with the SMACtalk family and sponsors and have even bigger plans for 2018 and beyond.

Today the FCC voted along partisan lines to repeal regulatory provisions we had come to know as “Net Neutrality.” The purpose of Net Neutrality was to ensure an open internet where all users can enjoy the same quality of access.  We believe the FCC’s decision will put too much power into the hands of a few companies, and ultimately weaken the innovation ecosystem that relies on a free and open internet to grow and thrive. Most of the services we enjoy today, like Netflix, Facebook, Uber and Amazon, could have only flourished under the types of protections that net neutrality guaranteed. Without these protections, the next generation of disruptors and innovators may find themselves shut out by a good ole’ boys club of incumbent companies holding the keys to the internet’s fast lanes. I shudder to think of the impact that stifling the next wave of innovation and startup capital might have on the US economy, to say nothing of our hindered ability to compete globally for top digital talent. Not sure what Net Neutrality is or how it will impact businesses and the future of work.  Listen to this episode of SMACtalk as Daniel and Brian take a deep dive into the topic that had the live audience watching on Facebook Live passionately engaged and inspired to take action!  Full blog post: https://futurumresearch.com/net-neutrality-how-did-we-let-happen/ New York Times Post: https://www.nytimes.com/2017/12/12/technology/net-neutrality-fcc-tech.html

  In just the past few years we have seen extraordinary change in the connected vehicle space. Companies like Tesla are launching new vehicles that don’t only provide thrills to drivers with their incredible speed and efficient electric motors, but they are also more connected than ever before with their ability to create usable data that can connect drivers and passengers more closely with their surroundings. In the next year, we will see a tidal wave of change come as the launch of 5G nears and this new technology finds its way into new vehicles. This technology will enable data streams to flow between vehicles, roads, buildings, cities and those tasked with making all of the aforementioned more safe and efficient.  There are also massive opportunities for vehicle data to be used beyond just smart cities and infrastructure, but also to reshape industries like auto insurance by making concepts such as usage based insurance possible to deliver a more personalized program and price. This is just one of many ways that the data can be used in a world of intelligently connected vehicles.  On this week’s episode of SMACTalk, we had SAS Software’s Lonnie Miller join us. Lonnie is a Principal Industry Consultant and Connected Vehicle Guru at SAS. In this episode, some of the topics and questions we covered with Lonnie included: How does analytics really help automotive companies who want to exploit their connected vehicle platforms? There’s a lot of talk about UBI (usage-based insurance). What are some implications on auto insurance services with a growing # of connected vehicles? What analytically-oriented technologies help connected vehicle strategies?    Be sure to download and tune into this episode of SMACtalk brought to you in partnership with SAS Software (Link). We promise it is full of learnings that all business leaders can leverage in planning the future of their organizations. 

We all are hearing about the impact that IoT and Analytics are having on the way we shop, however, by the time the consumer is seeing the impact of these groundbreaking technologies, they have already potentially had a major role in how the products and services were made and brought to market. This is because we have entered an era of the "Connected Supply Chain," and while many consumers don't fully grasp how this impacts their life, it does, in a big way. In this exciting episode of SMACtalk, co-hosts Daniel Newman and Brian Fanzo sat down with Roger Thomas who is the Principal Consultant for Connected Supply Chain at SAS Software. This conversation gives listeners an overview of the connected supply chain and helps business leaders get a handle on what leading companies are doing with their supply chain, how they are embracing technology to take their business to the next level and how companies can plan to embrace what is possible thanks to Analytics and IoT.  §  What are the latest IOT developments that supply chain leaders need to take note of? §  How do you avoid the traps of the ‘IOT science projects’ which fail to deliver value to the business? §  How should supply chain leaders structure their IOT initiatives to create a competitive advantage for their business? §  What roles can IOT play in supporting your organizations IBP and S&OP initiatives? §  What key metrics should supply chain leaders be watching to measure the effectiveness of their supply chain IOT initiatives? Be sure to download and tune into this episode of SMACtalk brought to you in partnership with SAS Software. We promise it is full of learnings that all business leaders can leverage in planning the future of their organizations. 

“Organic Facebook is now the office water cooler. Nothing more.” This episode started out discussing this claim co-host Daniel Newman made about the trends he’s been seeing lately on Facebook. As Daniel and co-host Brian Fanzo began to discuss the changing landscape of Facebook and all social media channels for that manner the discussion took an interesting turn invoking a wide range of emotions and comments from the live video audience that you can read about below.  This episode might be a bit of a change of pace from the traditional SMACtalk discussions but the underlying foundation of this discussion can be translated across every aspect of your business today! More of Daniel’s Statement here:  It has truly returned to its roots of being purely a place to BS and talk about politics, family, sports and news, but comparatively to the time that many people spend on it, it has almost no business value. Here is an easy way to tell. If you share something on FB that is closely connected to your work, what kind of engagement do you get? Now, share an article about your kids or politics and see what happens. If I share an article about cloud, semiconductors or IoT, I get almost nothing. If I share a picture of my kids I get a day or two of endorphin rising notifications. Over the past couple of months I've spent much less time here, but I've actually become a better customer to Facebook because instead of using it Organically, when I share business related things I put paid behind it so the content reaches a very targeted audience that could potentially consume what I'm trying to share/sell/spread. Furthermore, I've realized that the time I spent here and the "Influence" built here has no correlation to the work I do nor does it for many others. This has since been further proven as I've never been busier with client work when I was spending less time being distracted by a few interesting discussions and a littering of mind numbing self serving opining and a sprinkle of self-promotional content that makes me further understand why people don't want to see such content from me. Also, studies have shown it takes 25 minutes to return to work following a distraction. As a partner in multiple businesses, I find this troubling to consider how those constantly being lured in by these distractions are able to produce at even a fraction of their potential. This maps to a conversation about the future of work and compensation that will have to wait for another day. Now, having said that, Facebook is a perfectly great place to have the water cooler talk. It is nice to spend time catching up on world events and having the chance to debate them and do it in volume. However, I seriously doubt many people are able to look at their time spent here critically and come to the conclusion that their is a good return on their investment of time. Facebook is great to reach an audience, but really this is a paid vehicle not an organic one. If you aren't selling MLM, then most client acquisition won't take place here and you would be better suited to make your connections on LinkedIn or Twitter or a more specialized group setting that has more targeted audiences.  And yes, I realize some people will not agree with me. Some may even lecture me as to why I'm wrong. I'll hear about the many great relationships that have been built here (and those are important too). But I would also suggest that odds are some good things would have happened for those people had they spent the same time on other networks or at risk of sounding crazy, that time spent working.  Okay...I could go on and on, but I'll stop here. And I'll come back to look at some point, but not until I'm done with stuff that makes the hay.  Next look for a barrage of pics of the kids and dog. Because that is what people really want to see here As always we live stream the podcast recording on Facebook Live and this topic had the audience fired up.   You can checkout some of the comments below and watch the full Facebook Live video below. Jane Stewart · 36:40 I hope everyone is REALLY LISTENING

In this episode of SMACtalk, captured live at Intel Shift, host Daniel Newman sat down with Amir Khosrowshahi. Amir, who quietly revealed that he is cousin to the new Uber CEO, is also quite impressive in his own right as he made a significant Silicon Valley exit when his former company, Nervana was purchased by Intel. Amir is now the CTO of the AI Products group at Intel and he shared with SMACtalk a number of tremendous insights on AI. First, he painted the picture of how AI will be utilized in more commercial applications. He backed that up with giving CTO and tech leaders inside the enterprise a roadmap for deploying AI and perhaps just as important, Mapping AI strategy to be able to compete in the future as AI continues to proliferate. Lastly, Khosrowshahi touched on how Intel is differentiating its AI strategy from the competition. Check out this exciting discussion and get your “Geek” on with SMACtalk. Amir Khosrowshahi, VP & CTO, Artificial Intelligence Products Group, Intel Amir Khosrowshahi is VP and CTO of the AI products group at Intel. He was previously co-founder and CTO of Nervana, a startup acquired by Intel last year. He has a BA and MA from Harvard and PhD from Berkeley.

Who in the world would eat bugs? On Purpose? If you ask our SMACtalk Host Daniel Newman, the answer would be no one, but if you talk to “Foresight Extraordinaire,” MIT Ph.D. Mitch Joachim, he says there is a problem that we are trying to solve and from a sustainability standpoint eating bugs may have its place. Before you jump or grab your silverware, the context is far more enticing than just bug eating, but the real direction of the conversation is how can thinking outside of what is normal provoke us to solve new problems. In this fascinating episode of SMACtalk, Newman gets Joachim to share the whole “Bug” story and much more about how to keep your business from being disrupted. Don’t miss it, download now! Mitchell Joachim, Co-Founder, Terreform ONE Mitchell Joachim is a leader in ecological design, architecture and urbanism. He is a founding Co-President of Terreform ONE in 2006. He earned a Ph.D. at Massachusetts Institute of Technology, MAUD Harvard University, M.Arch. Columbia University. Mitchell is an Associate Professor at NYU and EGS (European Graduate School). He previously taught at Columbia University, Syracuse University, Parsons, Washington University, and the Frank Gehry Chair at University of Toronto. He was formerly an architect at Gehry Partners, and Pei Cobb Freed. He has been awarded fellowships at TED 2010, Moshe Safdie Assoc., and Martin Society for Sustainability at MIT. He won the Zumtobel Group Award for Sustainability and Humanityy, the History Channel and Infiniti Excellence Award for City of the Future, Time Magazine Best Invention of 2007, Compacted Car w/ MIT Smart Cities and a Bronze Medal at iGEM (International Genetically Engineered Machine) for Gen2Seat. His project, Fab Tree Hab, has been exhibited at MoMA and widely published. He was chosen by Wired magazine for "The 2008 Smart List: 15 People the Next President Should Listen To". Rolling Stone magazine honored Mitchell in "The 100 People Who Are Changing America". In 2009 he was interviewed on the Colbert Report. Popular Science magazine has featured his work as a visionary for “The Future of the Environment” in 2010. Mitchell was the Winner of the Victor Papanek Social Design Award sponsored by the University of Applied Arts Vienna, Austrian Cultural Forum, and Museum of Arts and Design in 2011. Dwell magazine featured Mitchell as one of "The NOW 99" in 2012.

Intel Shift changes directions on this high impact conversation with 3 top thought leaders on analytics and AI. In this show Dez Blanchfield, Intel’s Bob Rogers and Montefiore MD Michelle Gong soundoff on AI and Analytics. Starting off with a discussion around the advances that have taken place in analytics over the past 5-10 years followed up with some insights from Bob Rogers, a Harvard phD on the differences between advanced analytics and AI. The conversation then turned to Dr. Michelle Gong who shared some fascinating ways the hospital is utilizing advanced analytics to improve patient care. One example included using data identifiers to better predict when patients would require the assistance of a clinician. The episode concludes with some best of breed advice from the panel on how to apply analytics and AI into your business today. Tune in to hear these great insights and more. Dez Blanchfield, Chief Data Scientist, Gara Guru As an Industry Analyst, Business & Technology Consultant, covering Digital transformation, Cloud, Big Data & Analytics, Internet of Things, Machine 2 Machine, Cyber Security, Cyber Risk & Resilience & Smart Cities, Dez has invested his professional career of some two and a half decades thinking out and influencing the development roadmaps of technology companies, aligning them to the customer experience demands and possibilities of forward thinking digital enterprises. He sits on and works with boards of government and private sector organisations, to help uplift the digital quotient of organisations as a thought leader and practitioner across a broad range of disruptive technologies. He enjoys assisting organisations to disrupt themselves before being caught on the back foot by emerging new entrants or competitors. Passionate about leveraging the possibilities of new and emerging technology business, he is currently focused on bringing the likes of Cloud, Big Data & Analytics, Machine Learning, Cognitive Computing, Robotic Process Automation, Cyber Resilience, Blockchain and Agile DevOps to organisations to ensure their enduring success. Michelle Ng Gong, MD, MS, Director of Critical Care Research, Division of Critical Care Medicine, Jay B. Langner Critical Care Service Department of Medicine, Montefiore Medical Center Dr. Gong is the Associate Director for Academic Affairs, the Director of Critical Care Research in the Division of Critical Care Medicine at Montefiore Medical Center and Professor in Medicine and Epidemiology and Population Health at Albert Einstein College of Medicine. After receiving an engineering degree at the University of Pennsylvania, Dr. Gong went on to earn a medical degree at the Yale University School of Medicine. She then completed her postdoctoral training at the Beth Israel Hospital in medicine and at the Brigham and Women’s Hospital in the Harvard Combined Program in Pulmonary and Critical Care Medicine. She also studied at the Harvard School of Public Health, receiving her Master’s degree in Epidemiology. Prior to coming to Albert Einstein College of Medicine and Montefiore Medical Center, she was Assistant Professor of Medicine in the division of Pulmonary, Critical Care and Sleep Medicine at the Mount Sinai School of Medicine. She joined the Einstein/Montefiore faculty in July 2009. Dr. Gong is recognized nationally and internationally for her expertise in critical care research. A model clinician-researcher, her scientific projects influence her clinical care, and her patients influence her research. Her overall research focus has been on the prediction and prevention of acute critical illness and their complications. Continuously funded by the NIH for over 16 years for her research, her current projects range from acute respiratory distress syndrome (ARDS) to prevention of delirium, treatment of severe influenza and the development of new electronic acute care interfaces. Bob Rogers, PhD, Chief Data Scientist, Big Data Solutions, Data Center Group Bob Rogers, PhD, applies his experience solving problems with big data and analytics to help Intel build world class customer solutions. Prior to joining Intel, Bob was co-founder and Chief Scientist at Apixio, a big data analytics company for healthcare. He believes that accurate understanding of patient clinical and genomic data, physician behavior, and the characteristics of the healthcare delivery network are foundational to a better future for healthcare, and that Big Data analytics is essential to driving this transformation. Bob began his career as an astrophysicist, developing computer models of physical processes near super-massive black holes. He became interested in computational intelligence and incorporated research on artificial neural networks into his academic work. He co-authored the book “Artificial Neural Networks: Forecasting Time Series,” which led to a twelve-year career managing a quantitative futures trading fund based on computer models he developed. In 2006, Bob transitioned into healthcare at Carl Zeiss Meditec, where he was responsible for new product development for the diagnostic device that is the global standard of care for glaucoma. He received his BS in Physics at UC Berkeley and his PhD in Physics at Harvard.

In this live podcast captured at Intel SHIFT, SMACtalk Co-Host Daniel Newman sat down with Intel Executive Robert Crooke, who leads Intel’s Non-Volatile Memory Group. Crooke, who is driving some game-changing technology, explains the importance of a platform approach when developing a memory strategy; this being driven by the interdependence of the two. When processing power increases, the storage and memory is impacted. Crooke also shares the key areas of investment for Intel including their 3D NAND and Optane technology. Optane will become a workhorse for the big data age as it enables enhanced storage and better access to real-time memory. As a bonus, Robert Crooke shares with our host about how Intel’s inventions find their way into many products and software suites enabling the proliferation of new technology to be maximized. Check out this great conversation and capture great insights on the future of memory and its impact on business transformation. Robert B. Crooke, SVP & GM, Non-Volatile Memory Solutions Group, Intel Rob Crooke leads a worldwide organization responsible for NVM technology design and development, complete solid-state drive (SSD) system hardware and firmware development, and wafer and SSD manufacturing, as well as marketing for Intel’s component, module and SSD NVM businesses. Before assuming his current role, Crooke led the Intel group responsible for developing world-class, low-power processors within the Intel® Atom™ processor product line, and for developing enabling technology for system-on-chip (SoC) products across the company. Earlier in his Intel career, Crooke served as vice president and general manager of the Business Client Group, where he was responsible for overseeing Intel’s desktop products and Intel’s vision for business client computing. He also previously served as vice president and director of marketing and planning in Intel’s Desktop Products Group; as vice president and general manager of the Platform Architecture and Solutions Division; and as director of marketing for the Basic Microprocessor Division and Performance Microprocessor Division. Crooke joined Intel in 1989 as a field applications engineer in the company’s sales force. Before coming to Intel, he held design engineering positions at Alliant Computer Systems and Custom Silicon. He received his bachelor’s degree in computer systems engineering from the University of Massachusetts.

  In this episode of Intel Shift on SMACtalk, Daniel Newman speaks with Scott Hawkins, Executive Director of Marketing at Lenovo. In this show, captured live at Intel Shift, Newman and Hawkins dive into the biggest trends in IT Transformation and how companies can become more knowledgeable of these trends in order to improve business outcomes. Other topics covered throughout the conversation include a discussion around the challenges of IT Transformation and some specific ways companies can overcome those challenges. Also highlighted is Hybrid Cloud, The Culture of Transformation, Importance of Agility and even a sprinkle of AI. What is for sure is that there is much to be learned from the experience of Lenovo and their ongoing partnership with Intel. Tune in and download this high energy episode of Intel Shift on SMACtalk. Scott Hawkins, Executive Director, Worldwide Marketing, Lenovo Data Center Group As Executive Director of Worldwide Marketing for Lenovo’s Data Center Group, Scott is responsible for strategy and execution of brand, demand, and sales enablement programs for the data center systems and solutions portfolio. Scott has 19 years in the technology industry spanning brand management, product marketing, communications, and operations. He joined Lenovo in 2014 and holds a Bachelor of Science in Marketing from the Cameron School of Business, University of North Carolina at Wilmington.

In this episode of Intel Shift on SMACtalk, Daniel Newman speaks with Armughan Ahmad, Dell’s Senior VP of Hybrid Cloud and Ready Solutions. In this fast paced conversation Newman and Ahmad discuss Dell’s recent IoT announcements at their IQT day in New York City. Ahmad shared how Dell is making a massive investment in their IoT Group and what this will mean for customers and consumers as this investment is rolled out over the next three years. Additionally, this conversation sheds a light on the rapid expansion of Dell Technologies and points listeners in the right direction of better understanding the impact of the rapidly growing Edge Computing and how it will tie into current Cloud Strategies. For this and so much more, download and listen to this don’t miss podcast from Intel Shift. Armughan Ahmad - Senior Vice President and General Manager, Hybrid Cloud & Ready Solutions Armughan Ahmad serves as Senior Vice President and General Manager of Hybrid Cloud & Ready Solutions at Dell EMC, where he leads solutions and technology alliance teams globally that deliver innovative Hybrid Cloud, Software-defined, High Performance Computing (HPC), Big Data and Analytics, and Business Applications workload solutions for large enterprise, public institutions, small and medium business customers and partners. Prior to joining Dell, Armughan served as Vice President at Hewlett-Packard, where he led the growth of HP’s Enterprise group, delivering converged and secured infrastructure solutions through partner channels. Previously, Armughan held executive management roles at 3Com, Enterasys, Cabletron and other technology firms ranging from $10M start-up’s to $100bn large corporations delivering hardware, software and services solutions for vertical industries globally. Armughan is a graduate of Sheridan College, where he studied computer science. He serves on numerous non-profits boards as a passionate promoter of third world economic trade and development initiatives.

In this episode of SMACtalk Live at Intel Shift, SMACtalk host Daniel Newman interviews Intel Executive Lisa Spelman. In this first live recording from Intel Shift in New York City, the upbeat discussion covers a wide variety of topics from futureproofing your business to IT workload planning to the shifting of IT budgets. Spelman sheds light for the SMACtalk community on how to plan for technological change in your organization. If you are thinking about how to plan for IT project and Business Transformation success, tune into this don’t miss Episode of SMACtalk Live. Lisa Spelman, VP & GM, Intel® Xeon® Products and Data Center Marketing, Intel Lisa A. Spelman oversees all outbound marketing activities for Intel's Data Center Group, including product launches, social media and go-to-market activities with equipment manufacturers and software vendors, technologies and solutions and performance marketing. Her team is also responsible for Intel’s data center channel business. Spelman joined DCG in 2014 after five years in Intel’s IT organization, culminating in her role as director of client services. Earlier in her Intel career, she held positions in finance, server product and brand marketing, and sales for a multinational customer account. She joined Intel in 2000 as a financial analyst supporting Intel’s server business. Spelman earned a bachelor’s degree in business administration with a concentration in finance and marketing from the University of Washington.

In this exciting podcast featuring Intel’s GM of Industry Sales, Shannon Poulin, SMACtalk Co-Host takes the host seat to discuss the rapid change that technology is forcing business to endure. The discussion starts off talking briefly about the upcoming Intel Shift event in New York City and then gets into a behind the scenes look at what Poulin is hearing from working with many of the Fortune 2000 companies across a variety of industries. One of the highlights of the conversation was when Poulin shared how the change we are seeing today is actually the slowest it will ever be from this point forward. Tune into this great conversation and get a view from Intel, one of the world’s leading high-tech companies on digital transformation and the future of business. About Shannon Poulin: Shannon Poulin VP in the Sales and Marketing Group and GM of the Industry Sales Group Shannon Poulin oversees the mission of Intel's Industry Sales Group (ISG) to work with the world's largest organizations in key industry, government and academic segments delivering business value through the effective adoption of solutions architectures designed to solve key industry challenges, creating pull for all of Intel’s products and technologies. ISG also delivers leadership messaging and sets strategic direction for accounts across all identified vertical focus areas. Prior to his current role Poulin was Vice President in the Data Center Group where he served terms as general manager of both the Datacenter Marketing Group and the Enterprise IT Solutions Group where he was responsible for marketing activities across all datacenter segments and business engagement with Enterprise IT accounts. Poulin has also served as global account director for a multi-national customer account at Intel Corporation where he was responsible for every aspect of driving a multi-billion- dollar enterprise relationship that spanned business and technical disciplines. Poulin joined Intel in 1999 as a strategic planner in the Intel Performance Microprocessor Division. Earlier in his Intel career, he held director and manager roles that encompassed product marketing, performance benchmarking, competitive analysis, product launches and press/analyst engagement. Before joining Intel, Poulin worked for Microchip Technology in a combination of sales and technical marketing positions. He began his career with Harbor Branch Oceanographic Institution, where he designed embedded systems for military and nautical use. Poulin holds three patents in the fields of engineering and microprocessor design. He has a bachelor's degree in electrical engineering and a master's degree in business administration, both from Florida Institute of Technology.

In this episode of SMACtalk hosts Brian Fanzo and Daniel Newman speak with SAS Industry Leader Marcia Walker about Smart Factories.  With IoT and Analytics, manufacturing and the smart factory in particular have a massive opportunity to maximize productivity and minimize downtime.  Walker shares how boundless new possibilities exist on the shop floor and gives our listeners a run down of how things like predictive maintenance, service automation and augmented reality can be applied to smart factory to deliver improved business outcomes.  Tune in to this exciting episode of SMACtalk to learn about not just where Smart Factories are headed, but the opportunities that exist today. We promise you will come away inspired and entertained as to where this exciting industry is heading.    Disclaimer: This episode was sponsored in part by SAS. For more on Connected Factory, check out our in depth coverage here.    What is SMACtalk?  S.M.A.C.talk the podcast launched in 2014 and over those 3 years hosts Daniel Newman and Brian Fanzo have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world. SMACtalk became much more than just a podcast as every episode is live streamed via Facebook Live and Periscope while also going live to technology events such as Mobile World Congress, IBM developer conference, CES, SXSW, HP Discovery, SAP Sapphire and other technology events.  Past sponsors of the podcast include IBM, SAP, SAP Store, Avnet, Adobe and currently Cisco.   Hosted by Brian Fanzo @iSocialFanz and Daniel Newman @DanielNewmanUV Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker If you want to have SMACtalk live at your event like Dan and Brian did at Superbowl 50, HP Discover, SAP Sapphire in 2016 email DNewman@broadsuite.com Brian@iSocialFanz.com

Today on SMACTalk Brian and Daniel discuss the iPhone 8 and iPhone X launch that took place a few weeks back. The question of the day, is Apple iterating, innovating or just plain imitating.    Tech thought leader Shelly Palmer, wrote this past week...   Imitation is not innovation. The iPhone X (pronounced iPhone ten) is basically a Samsung Galaxy Note 8 (which is basically a Samsung Galaxy S8 with a pen and an additional camera) which is basically a Samsung Galaxy Note 7 (which is its own story). And the Note 7 came out a year ago. Not only is Apple unapologetic about its blatant imitation of Samsung. The company took the artistic liberty of claiming that the iPhone X’s features were “amazing,” “incredible,” and “new.”   https://www.shellypalmer.com/2017/09/iphone-x-imitation-not-innovation/   Both Brian and Dan agree that Apple has built its legacy on simple to use, beautifully designed devices, but the question of whether or not this is still their differentiator has come into play.    Is Apple still easier to use? Are their devices more beautiful than the competition?    The bottom line is that it is hard to discern anymore whether or not Apple truly holds a competitive advantage. Daniel likens the current state of Apple to the Steve Ballmer led Microsoft that followed Bill Gates retirement as CEO of the company.A strong supply chain company that often creates a challenging environment for its suppliers, yet no matter what, they still claim a huge market share and yield massive profits keeping shareholders happy.    The jury is still undecided, but more and more Apple Fans from Palmer to Scoble to both our hosts are now questioning whether Apple still has the magic or if they are running out of the sauce that made them the "innovative" company they are so well known for being today. 

As digital transformation and innovation drastically shake up the technology and culture needs of today’s businesses, the question must be asked.  What does the CMO role of the future look like? Brian Fanzo and Daniel Newman discuss this and more on this episode of SMACtalk.   S.M.A.C.talk the podcast launched in 2014 and over those 3 years hosts Daniel Newman and Brian Fanzo have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world. SMACtalk became much more than just a podcast as every episode is live streamed via Facebook Live and Periscope while also going live to technology events such as Mobile World Congress, IBM developer conference, CES, SXSW, HP Discovery, SAP Sapphire and other technology events.  Past sponsors of the podcast include IBM, SAP, SAP Store, Avnet, Adobe and currently Cisco.   Hosted by Brian Fanzo @iSocialFanz and Daniel Newman @DanielNewmanUV Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker If you want to have SMACtalk live at your event like Dan and Brian did at Superbowl 50, HP Discover, SAP Sapphire in 2016 email DNewman@broadsuite.com Brian@iSocialFanz.com

Niche vs Generalist, the debate that seems to pop-up yearly inspired Daniel and Brian to take a very personal and transparent look at their own careers as millennials and although they both are generalists they found success in unique focused pivots. Brian posted to facebook (see link below) a comment about having a niche being a smart play that exploded with 200+ comments and it inspired multiple videos and blogs by friends and fellow thought leaders so tackling this topic on SMACtalk was a no brainer.   Sit back and enjoy as Daniel and Brian hold nothing back sharing in detail their successes as well as lessons learned both as employees of brands and entrepreneurs.   Daniel shares his most successful pivot, going all in on digital transformation with his book Building Dragons and making it the staple of his speaking and online content. Brian explains the motivation for his Facebook post and why most companies that reached out to hire Brian in 2017 wanted a generalist or evangelist but the company culture and leadership wasn’t of the mindset to make that type of role successful. Questions asked and debated on this episode: If you have a niche does it make sense to ever pivot to becoming a generalist? When labeled something like “A Marketer” how do you change that? Why generalists must be able to answer the question “What value/problem do you solve?” Can a successful entrepreneur find a home within a brand or company in 2017? What do companies need to do to set themselves up to hire a generalist? Solopreneur vs Entrepreneur - What must a generalist do to be successful as each? What are your thoughts?  Follow SMACtalk on Facebook or use the hashtag #SMACtalk to let our host know your opinion on the topic and the questions being asked. Want to learn more about the hosts checkout their speaker pages at: Brian Fanzo:  www.iSocialFanz.com/Speaker Daniel Newman: www.DanielNewmanSpeaks.com Links mentioned: Niche vs Generalist Facebook post by Brian: https://www.facebook.com/bfanzo/posts/10159083771455405?pnref=story

On this episode of SMACtalk hosts Brian Fanzo and Daniel Newman talk everything Amazon from retail competition to technology advantage to debating if Amazon is too big to fail.   This past week Amazon made two more big moves in retail by signing agreements with Nike and Sears to be able to sell their products online. For Amazon, the illusiveness of certain name brands has been one of their few achilles heels. People have long known that buying name brands from Amazon and their partners was often risky as everything from clothes to diapers were all potentially “knock-offs” given Amazon didn’t have direct brand relationships. This week the first domino fell as Nike reached an agreement to allow the sale of Nike products on Amazon. This will likely lead to more brands succumbing to the pressure and setting up similar sales agreements with Amazon. Given the way people shop and buy on Amazon, this wasn’t an if, but a when, and it appears the when is now. Every episode is recorded LIVE on Facebook Live: Facebook.com/SMACtalkLive WHAT IS SMACTalk? S.M.A.C. stands for Social Media, Mobility, Analytics and Cloud and over the two years Dan and Brian have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world.   Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker If you want to have SMACtalk live at your event like Dan and Brian did at Superbowl 50, HP Discover, SAP Sapphire in 2016 visit http://SMACtalk.Live or email DNewman@broadsuite.com Brian@iSocialFanz.com

In this week’s episode of SMACtalk, hosts Brian Fanzo and Daniel Newman had the opportunity to speak with Pega CEO, Alan Trefler. Known for his “Pull no punches” approach to business, Alan makes for the perfect “SMAC” guest because he’s going to take questions head on and leave the audience wanting more. At Pegaworld, we found out that Mr. Trefler isn’t only the CEO at Pega, he is also a chess master who can engage in 20 simultaneous chess matches while enjoying a beer and having a chat with his customer and partner community. Impressive Alan! In this show, we talked about a topic that Alan is uniquely passionate about, and that is the challenges of enterprise software. Knowing today’s importance on having tools that drive businesses forward, the Pega CEO believes that companies cannot risk investing and implementing software that is more hype than substance. We agree with this, but needed to make sure that this provocation from Alan wasn’t hype itself. This is where the interview came into play. During this episode, Alan provided insights on the following questions and a few bonus questions that you will have to tune into to learn more about: At PegaWorld, you mentioned the delusional behavior out there about software, specifically around cloud, AI, and bots. What is the industry getting wrong and how can it get back on the right track? How can organizations “get real” and cut through the hype when it comes to these technologies? You also discussed that many organizations aren’t getting it right when it comes to their end-to-end technology. How can organizations fully connect their organizations in a practical way? You have been quoted saying that software is being built “wrong” these days. What do you mean by that and what should companies be doing instead?  A lot of the recommendations you are making have as much to do with culture as they do with technology. How do you build a great culture to succeed with digital transformation and the shifting customer landscape?  What do you envision the future of software, apps, and CRM looking like? What will drive the biggest change to business (at Pega and beyond)? Throughout this episode of SMACtalk, Tom takes on the challenging questions that many of us are wondering about the role of the CMO in today’s enterprise as well as how that may change into the near future as Digital Transformation continues to shape industries. Following another successful #Pegaworld in Las Vegas, this show was a timely episode to learn more about the challenges and opportunities for software in your business and getting inside of the mind of CEO of one of the fastest growing software companies in the CRM and Customer Intelligence spac. Want to learn more?  Tune in, check it out and enjoy the episode! Disclaimer: This episode was sponsored in part by Pegasystems. To learn more about Pega, visit them at (www.pega.com)

When we picture authority or thought leadership or expertise, who is it that we picture?  In the digital world today does becoming an author or writing on Forbes or tweeting a bunch on a hashtag mean someone is an authority on that topic? On this episode hosts Daniel Newman and Brian Fanzo are fired up to talk about the short cuts and unicorn rainbow selling tricks that many have used to convey they have authority and why this has to be stopped.  Not only do they breakdown what is currently wrong with digital influence and self proclaimed thought leadership today. They share ideas and best practices to arm us the consumers so we can avoid being tricked by the fake news version of authority and thought leadership in today's digital world.  Every episode is recorded LIVE on Facebook Live: Facebook.com/SMACtalkLive WHAT IS SMACTalk? S.M.A.C. stands for Social Media, Mobility, Analytics and Cloud and over the two years Dan and Brian have covered topics that included Big Data, Digital Transformation, Social Selling, Data Center Migration, Millennial Marketing, Digital Marketing, live streaming video, customer experience and everything else impacting today's technology world.   Visit Dan’s speaker page at: www.DanielNewmanSpeaks.com Visit Brian’s speaker page at: www.iSocialFanz.com/Speaker If you want to have SMACtalk live at your event like Dan and Brian did at Superbowl 50, HP Discover, SAP Sapphire in 2016 visit http://SMACtalk.Live or email DNewman@broadsuite.com Brian@iSocialFanz.com

In this week’s episode of SMACtalk, hosts Brian Fanzo and Daniel Newman had the opportunity to speak with Pegasystems CMO, Tom Libretto. Joining Pega just under a year ago, Tom is a seasoned marketing executive with a strong track record in driving results for the enterprise market. Tom has a strong background in driving fast moving marketing teams within the agile workplace to help tie together sales and marketing teams to meet the objectives of rapidly growing enterprises.    A topic near and dear to our heart, not only did we talk about the shifting CMO, but really the entire shift within the C-Suite to accommodate new roles like the Chief Digital Officer and the Chief Customer Officer as well as the challenge of a large number of CEOs that are still not prioritizing digital transformation.   During this episode, Tom provided insights on the following questions and a few bonus questions that you will have to tune into to learn more about:     Nowadays, there are many buzzwords to describe the shifting workplace, but this has happened because the rate of change has become so fast. Explain: What is an “Agile Enterprise,” and why must companies become one?     CMOs, more and more are taking the reins of digital transformation inside the enterprise. Do you as a CMO agree with this? What happens to the CMO/CIO partnership?     Yet, still nearly half of CEOs do not see Digital Transformation as a board level concern. How can this impact digital transformation inside of a company from hiring to customer experience?     Let’s talk B2B and Enterprise versus B2C. Is there still a line? As a CMO how different is the role of an enterprise CMO from the CMO of a consumer brand?     CMO Tenure has continued to shorten, what do you attribute that to and how do we reverse that trend?     Do you believe that the CDO role will continue to grow and how does that align with the CMO in the age of Digital Transformation? Throughout this episode of SMACtalk, Tom takes on the challenging questions that many of us are wondering about the role of the CMO in today’s enterprise as well as how that may change into the near future as Digital Transformation continues to shape industries.  With just one week until #Pegaworld in Las Vegas, this is a great time to learn more about Pega and the future of the CMO. Still interested? Tune in, check it out and enjoy the episode! Disclaimer: This episode was sponsored in part by Pegasystems. To learn more about Pega, visit them at www.Pega.Com

On this episode of SMACtalk Daniel and Brian are on the expo floor of the Sapphire Now event where they were hired as both analysts and influencers to do work with SAP and some of the SAP partners.  The discussion is focused around the future of digital journalism and the role of analysts and influencers and bloggers as brands look for authentic ways to reach their audiences do they need to restructure who they use and how they value them.   This episode was recorded live on Facebook Live which you can watch here:https://www.facebook.com/SMACtalkLive/videos/1919871028292980/   As always we appreciate you listening and sharing the podcast on social media and with your friends.