Hey Salespeople

On this final episode of Hey Salespeople!, Jenna Sacks sits down with Salesloft's own Tom Boston to talk about how he grew from SDR to creating the role of Brand Awareness Manager through growing his own personal brand. Tom shares how his early failed attempts ultimately lead him to embracing his own authenticity and discovering the importance of focusing on yourself.

On this episode of Hey Salespeople!,Jenna Sacks sits down with Douglas Cole, an enterprise sales leader at LinkedIn, to talk about his book The Sales MBA: How to Influence Corporate Buyers. Doug shares tips for positioning yourself as a trusted advisor and how to develop a more strategic mindset. 

On this week's episode of Hey Salespeople!, host Jenna Sacks sits down with Christian Kletzl, the CEO and co-founder of UserGems, a pipeline generation company.. Jenna and Christian talk about the importance of creating user champions and building lifetime value as they transition between roles. Christian also digs into account scoring and churn prevention as well as managing the overall customer experience. Visit Salesloft.com for show notes and insights from this episode.

Ravi Rajani is the CEO of Ravi Rajani Consulting, which focuses on strengthening the connection between salespeople and prospects using the power of storytelling. This week, host Jenna Sacks and Ravi explore the concept of feature telling versus storytelling, how to earn the focus of potential clients, and how to use a high-impact personal story to develop trust and build a connection. Ravi also shares exercises you can do to make yourself a more effective sales storyteller. Visit Salesloft.com for show notes and insights from this episode.

Aleks Gollu is the CEO and co-founder at 11Sight, an inbound video call and customer engagement platform for revenue teams.  In this episode, host Jenna Sacks chats with Aleks about the increasing importance of speed to lead and how video can play akey role in creating instant connection with prospects. Aleks shares his view on how technology has slowed down the sales process and puts high-velocity sales models at risk.  

Chip House is the Chief Marketing Officer at Insightly, a modern, scalable CRM. Host Jenna Sacks sits down with Chip to chat about the functions of a CRM that are core to success and which pieces are crucial for helping salespeople manage effective customer outreach. Chip also talks about the importance of authentic contact and the role that sales messaging plays in the buyer journey. Visit Salesloft.com for show notes and additional insights from this episode.

Nate Henry is the VP of Channel Resellers at Birdeye, an all-in-one reputation and customer experience platform for local businesses and brands to manage their digital presence. In this episode, host Jenna Sacks and Nate chat about the importance of challenging yourself and your team.. They also discuss the right ways to be involved in a deal as a leader, as well as the value of feedback after a sales call. Visit Salesloft.com for show notes and insights from this episode.

Juhi Saha is the Vice President of Partnerships and Alliances at Clearbit, a data activation platform that allows companies to discover, engage, and convert their most valuable customers from one flexible go-to-market foundation. In this episode, host Jenna Sacks and Juhi talk about the importance of maximizing partnerships and identifying key factors that drive retention and successful internal communication. Juhi dives into the different variables that impact different partnerships and how to maintain them. Visit Salesloft.com for show notes and insights from this episode. 

Eric Leipzig is an enterprise account executive at Ontic, a comprehensive intelligence software specializing in corporate security that protects Fortune 500 and enterprise companies from physical security threats. In this episode, host Jenna Sacks and Eric cover the importance of building lasting relationships with clients, as well as understanding where in the sales cycle communication is essential to strengthen a potential deal. Eric discusses the best way to use multi-threading to benefit deals as well as how to arm stakeholders with effective tools for successful, organization-wide buy-in. Visit Salesloft.com for show notes and insights from this episode.

Ila Gold is an account executive at Stripe, a financial infrastructure platform for businesses to accept payments, grow revenue, and accelerate new business opportunities. In this episode, host Jenna Sacks and Ila discuss how to qualify opportunities, especially in tumultuous economic environments when the strongest potential leads are most needed. Ila digs into managing competing opportunities with a focus on customer pain points. Visit Salesloft.com for show notes and insights from this episode.

Amelia Taylor is an account executive at Carabiner Group, a Revenue Operations consulting service that makes Rev-Ops easy for clients across the globe. In this episode, Amelia sits down with Jenna Sacks to explain the benefits of social selling. She shares that letting your guard down and connecting on a human level can build champion relationships that will help you in the long term. Visit Salesloft.com for show notes and insights from this episode.

Katie Forte is the Director of Account Management at Greenhouse, an enterprise talent acquisition software that helps businesses deliver measurable hiring results. In this episode, Katie and Jenna discuss the key steps to building a successful team: strategy, structure, and people. Katie also digs into the importance of the account manager role. Plus, learn how love languages can improve your leadership strategy. Visit Salesloft.com for show notes and insights from this episode.

Chuck Marcouiller is the VP of Revenue Enablement at FreightWaves, a platform that provides comprehensive news insights and market data for the freight industry. In this episode Chuck shares his three Cs for success: consensus, clarity, and confidence. He and Jenna also discuss the benefit of honesty in sales, even when it comes to the limitations of your product, and how to differentiate yourself from your competitors. Visit Salesloft.com for show notes and insights from this episode.

Farzad Rashidi is the Lead Innovator and Co-Founder at Respona, the all-in-one PR and outreach software that allows online businesses to build backlinks to boost organic traffic. In this episode, he joins Jenna Sacks to discuss building a productive partnership between sales and marketing. Farzad also shares his steps to a successful demo, from pre-call prep to follow up tactics and how to use your time with a prospect effectively. Visit Salesloft.com for show notes and insights from this episode.

Alison Graham is the Global Account Manager at Amazon Web Services, which provides reliable and scalable cloud computing platforms to businesses all over the world. In this episode, she and host Jenna Sacks dig into what makes a great salesperson. According to Alison, "number one is discipline." She also shares advice on how to prioritize and create a schedule that will help you achieve your goals. Visit Salesloft.com for show notes and insights from this episode.

Colleen Ruggiero is the Director of Customer Experience at Firstbase, a remote work software service that helps companies manage the physical assets of their employees working from home. Join Colleen and host Jenna Sacks as they discuss the changing landscape of remote work and the importance of fostering empathy and understanding of the customer experience across teams. You'll also hear Colleen share her experience building out the customer experience team at a growing startup. Visit Salesloft.com for show notes and insights from this episode.

Mo Moran is the Senior Director of Sales Development at Greenhouse, a provider of enterprise talent acquisition software that helps businesses pursue better hiring results. In this episode, Mo joins Jenna Sacks to take a comprehensive look at career ladders. They break down the process of creating promotion paths and pinpointing areas for skill development. Whether you're a manager trying to create growth opportunities for your team or someone seeking to progress your own career, Mo's advice will help you take the first step. Visit Salesloft.com for show notes and insights from this episode.

Sean Robinson is Regional Vice President of Enterprise and Commercial Sales at Automox, a cloud-native IT operations platform for modern organizations. In this episode, Sean and host Jenna Sacks discuss how outbound sales have changed in a largely remote workforce. They explore the benefits of reverse engineering processes and give advice on how to encourage an entrepreneurial spirit in your team. According to Sean, “everyone should take ownership in the company. Everyone should be their own entrepreneur.” Visit Salesloft.com for show notes and insights from this episode.

Rich Park is the vice president of commercials sales at @ThoughtSpot, a Modern Analytics Cloud company dedicated to creating a more fact-driven world through an easy-to-use analytics platform. He and host Jenna Sacks examine how the workforce has changed in the midst of the pandemic and the Great Resignation. They delve into how to adapt to managing remotely, how early career sales reps can communicate their needs, and how to be ferocious about your learning.  We also say farewell to longtime host Jeremey Donovan who is pursuing a new opportunity beyond Salesloft. Visit Salesloft.com for show notes and insights from this episode.

Sean Murray is a Strategic Account Manager at LinkedIn, where he and his Sales Solutions team help customers develop their sales and marketing strategies to drive incremental revenue. In this episode, Sean and host Jenna Sacks discuss working effectively with cross-functional partners, aligning processes to customers' unique needs, and how to leverage internal resources and external contacts when building relationships. Visit Salesloft.com for show notes and insights from this episode.

Jeff Beaumont is the Director of Customer Success Operations at GitLab, a complete DevOps platform that works to fundamentally change the way development, security, and operations teams collaborate and build software. In this episode, Jeff joins co-hosts Jenna Sacks and Jeremey Donovan to dig into customer health scores, the difference between technical account and customer success managers, and the importance of onboarding. Visit Salesloft.com for show notes and insights from this episode.

Jessica Wine is the Area Vice President of Enterprise Sales at OwnBackup, a leading cloud-to-cloud backup and recovery, archiving, and sandbox seeding vendor. In this episode, co-hosts Jeremey Donovan and Jenna Sacks speak with Jessica about strategies for managing periods of high growth. They examine when you should promote internally and hire externally as well as discuss successful interview processes. Jessica also offers us a window into her teams' structures. She explains the relationships between her account development representatives and her account executives and the ways account based marketing has helped her organization. Visit Salesloft.com for show notes and insights from this episode.

Emilia D'Anzica is the founder of Growth Molecules, LLC, a company of growth revenue advisors who deliver data-driven customer success strategies to enable teams and customers. Join Emilia and co-hosts Jeremey Donovan and Jenna Sacks as they dive into Emilia's experiences building customer success teams. They discuss essential customer success metrics everyone in SaaS should know, techniques to facilitate an executive business review, and the importance of prioritizing customer success early. As Emilia says, “the companies that I've had the opportunity to work with, where they've done it right from the get-go, have been very successful.” Visit Salesloft.com for show notes and insights from this episode.

Will Quigley is a Regional Vice President of Sales at Seismic, a sales enablement platform that helps teams become more productive and engage with buyers. In this episode, Jeremey and Will talk about the importance of mutual plans and how to be a better coach. Visit Salesloft.com for show notes and insights from this episode.

Tamara Miller is an Enterprise Sales Executive for Google Cloud, which provides a series of modular cloud services including computing, data storage, data analytics, and machine learning. In this episode, Jeremey, Tamara, and guest co-host Jenna Sacks discuss how to add value for customers and build relationships with different types of people. Visit Salesloft.com for show notes and insights from this episode.

Haley Katsman is the Vice President of Revenue Strategy at Highspot, a sales enablement platform that brings together content training, coaching, and analysis. In addition to running ops and analytics and account development, Haley's team is also responsible for enablement, so she and Jeremey discuss the factors needed to maintain a well-oiled revenue engine. Visit Salesloft.com for show notes and insights from this episode.

Sarah Woodbury is the Director of Sales at The Predictive Index, a talent optimization company that helps employers make data-driven decisions about potential candidates and current employees. In this episode, Sarah joins Jeremey and guest co-host Jenna Sacks to discuss assessing candidates and Predictive Index's unique leadership structure. Visit Salesloft.com for show notes and insights from this episode.

Katie Baudler is the Manager of Microsoft Channels Sales Specialists for LinkedIn and an Advisor to Fairstream, an organization that partners with different underrepresented community organizations. In this episode, Jeremey and Katie talk about her strategies in creating successful enterprise deals and learning from past opportunities. Visit Salesloft.com for show notes and insights from this episode.

John-Luke Kessler is the Director of Sales at AutoServe1, a dealer vehicle inspection platform that helps auto repair shops, automotive garages, and car dealer service centers build trust with customers. In this episode, John-Luke talks to Jeremey about selling into blue collar leadership and how to help your team succeed both professionally and personally. Visit Salesloft.com for show notes and insights from this episode.

Jake Anderson is the Director of North America Enterprise Sales at Dialpad, an all-in-one cloud communications and customer engagement platform. In this episode, Jake and Jeremey discuss fostering internal systems of communication and how to assess thoughtfulness. Visit Salesloft.com for show notes and insights from this episode.

Nathan Laryea is a commercial director at Gartner CEB, a research and advisory firm focused on helping teams achieve their most critical priorities. In this episode, Nathan and Jeremey talk about their strategies for hiring the best candidates and how automation and the AI presence in sales is pushing sellers and salespeople to evolve. Visit Salesloft.com for show notes and insights from this episode.

Tom Whalen is the Director of Inside Sales at McKesson, a global healthcare company and distributor of pharmaceuticals, medical supplies, and other wellness tools and services. In this episode, Tom talks to Jeremey about maintaining office culture while working remotely and how to effectively manage teams in a large company. Visit Salesloft.com for show notes and insights from this episode.

Caroline Kinlin is the VP of Field and Channel Marketing at Varonis, a cybersecurity company focused on protecting enterprise data on premises and in the cloud. In this episode, Caroline and Jeremey talk about creating communities through channel marketing and working with customers as well as potential customers in finding a common goal. Visit Salesloft.com for show notes and insights from this episode.

John Hinds is a Sales Director for the US and Latin America at Talkwalker, a consumer intelligence and social listening platform. In this episode, Jeremey and John discuss what sales leaders can do to level up their game and how they pursue learning. Visit Salesloft.com for show notes and insights from this episode.

Frances Arville is an EMEA sales manager for G2, a company that helps buyers make smarter software decisions based on authentic peer reviews. In this episode, Frances talks about the challenges of being an American salesperson in Europe and how to overcome cultural barriers in an international environment. Visit Salesloft.com for show notes and insights from this episode.

Connor Strapp is the Senior Division Vice President of Sales at insightsoftware, a financial analysis platform that provides financial reporting and enterprise performance management software. In this episode, Connor talks about the traits he looks for in potential new hires and reveals the importance of adding a bit of fun to your business profile. Visit Salesloft.com for show notes and insights from this episode.

Chris Walker is the founder of Refine Labs, a demand accelerator firm, which helps B2B companies rethink their marketing, build their brands, shape demand funnels, and create pipeline. In this episode, Chris and guest host Sydney Sloan, CMO at Salesloft, discuss the importance of creating visibility for yourself as a seller and the changes they predict for the future of go-to-market sales. Visit Salesloft.com for show notes and insights from this episode.

Colin Specter is the VP of Sales at Orum, which offers multi-line dialing to help reps get into live conversations with prospects more rapidly. In their conversation, Colin and Jeremey discuss the importance of leading with positivity, how the service industry creates the ideal sales foundation, and the best way to connect through a cold call. Visit Salesloft.com for show notes and insights from this episode.

Luke Ruffing is an Enterprise Account Executive at PandaDoc, a document workflow automation platform. In this episode, Luke reveals the philosophy behind his effective cold-call opening line and discusses the importance of encouraging questions. Visit Salesloft.com for show notes and insights from this episode.

Sam McKenna is the founder of #samsales, a consulting business that helps with every level of the sales process — from sales development to executive leadership. In their conversation, Sam shares with Jeremey her approach to multi-threading and the importance of building a brand around your ideas and creating content. Visit Salesloft.com for show notes and insights from this episode.

Ted Bergstrom is a Senior Enterprise Account Executive at SAP Customer Experience, which enables companies to manage the full customer experience from lead to fulfillment. In this episode, Jeremey, guest co-host Katie-Jane Bailey, and Ted get into what it takes to be a highly effective enterprise account executive. Visit Salesloft.com for show notes and insights from this episode.

Lydia Rahill is the Director of Strategic Accounts at CB Insights, an insights platform that helps companies and investors understand disruptive technology. Lydia tells Jeremey about a particular work day she spent as a nervous wreck, explains which two fundamental skills reps are bound to fail without, and recalls selling burned Shaggy CDs at an Ireland elementary school. Visit Salesloft.com for show notes and insights from this episode.

Mathieu Cognac is the VP of Global Sales Operations and Marketing Operations at MessageBird, an omnichannel communications platform for businesses to communicate with their customers, which includes household names like Facebook, Google, Uber, WhatsApp, and Airbnb. In this episode, Jeremey, Mathieu, and guest co-host Jenna Sacks discuss 2022 revenue planning, hiring challenges, and operating based on Amazon's principles. Visit Salesloft.com for show notes and insights from this episode.

Nelson Gilliat is the author of a new book called The Death of the SDR: Birth of Buyer Centric Revenue. He is also a Demand Generation Manager at Centerbase, a practice management software provider to law firms. In this episode, Jeremey and Nelson discuss the contrarian ideas in his book, alternatives to the predictable revenue model, and the nuances of doing away with quotas and commissions. Visit Salesloft.com for show notes and insights from this episode.

Jesse Rosenbaum is an Enterprise Account Manager at Varonis, a company that helps organizations understand what's going on with their data, who has access to that data, and how that data should be used. Among other topics, Jesse and co-hosts Jeremey Donovan and Jenna Sacks delve into strategic account seller compensation, prospecting, and deal intelligence. Visit Salesloft.com for show notes and insights from this episode.

Ashley Welch is the Co-Founder of Somersault Innovation, a sales enablement firm. She also has two decades of previous experience in sales leadership. In this episode, Amanda Georgoff steps in as host to discuss great discovery, co-creation and the concept of “Me LLC.” Visit Salesloft.com for show notes and insights from this episode.

Emily Critchfield is Vice President of Sales Operations at Samsara, a pioneer in the connected operations cloud that helps companies manage their fleet vehicles, sites, assets, and equipment. In this episode, Emily and Jeremey discuss the priorities that fall within the first 90 days as a sales ops leader. Visit Salesloft.com for show notes and insights from this episode.

Clay Blanchard is the Vice President of Sales Operations at Collibra, where he landed after stints at LinkedIn and Salesforce. Jeremey considers Clay a friend and a mentor, which makes for a great conversation about hacky sacks, account planning and how to get more value out of your tools. Visit Salesloft.com for show notes and insights from this episode.

AJ Umandap is the Vice President for Go to Market Strategy Operations and Planning at Forter, an e-commerce fraud prevention platform. In this episode, Jeremey and AJ talk about important aspects of go to market strategy, including total available market estimation and account and territory planning. Visit Salesloft.com for show notes and insights from this episode.

Andy Whyte is the author of MEDDICC: The Ultimate Guide to Staying One Step Ahead in the Complex Sale, a book Jeremey calls a “must-read” for anyone wanting to understand the methodology. Ollie Sharpe, Salesloft's VP of Revenue Operations for EMEA, joins as a first-time co-host to converse with Andy about testing champions, the different flavors of RFPs and why MEDDICC made such an impression on Andy. Visit Salesloft.com for show notes and insights from this episode.

Jason Bagshaw is Regional Sales Manager at Deltek, which provides software that helps project-focused businesses execute on time and on budget. In this episode, Jason talks with Jeremey about helping companies grow their government business, making sure his life is a positive feedback loop, and the reasons he's stayed with the same company for nearly two decades. Visit Salesloft.com for show notes and insights from this episode.