There’s No Business Like Tow Business Running a towing business in today's world is tough. The Tow Business Podcast focuses on towing business topics and discusses all topics that relate to owning and operating a successful towing company. We welcome all show ideas and feedback.
The Tow Business Podcast is an incredibly informative and insightful podcast that focuses on the towing industry. As a 64-year-old RN, I was initially drawn to this podcast because of the positive comments made about it on the Women in Auto Care (WAGS) platform. Little did I know that I would learn so much about the Service Drive Management Organization (SDMO) from listening to this podcast. It has provided me with more knowledge about the towing industry than I ever knew before, and for that, I am grateful to Brad and Jeff for creating this podcast.
One of the best aspects of The Tow Business Podcast is the wealth of information it provides for both start-up companies and seasoned veterans in the towing industry. Jeff and Brad share valuable advice based on their personal experiences, making it relatable and practical for all listeners. They cover a wide range of topics, addressing issues that are specific to owners as well as operators in the business. It's hard to find helpful individuals in our industry who are willing to dedicate their time to creating a podcast like this, so their efforts are truly commendable.
While it's difficult to find any major drawbacks in this podcast, one aspect that could be improved upon is its frequency. Although I binged all the available episodes within months, I found myself wanting more. The insights shared by Jeff and Brad are invaluable, and it would be wonderful if they could release episodes more frequently to provide a steady stream of content for listeners hungry for knowledge and guidance.
In conclusion, The Tow Business Podcast is an outstanding resource for those involved in or interested in the towing industry. Through their personal experiences and relatable approach, Jeff and Brad offer valuable insights that can benefit everyone from start-ups to long-time professionals. Their dedication to providing useful information makes them stand out among other podcasts in our industry. Overall, this podcast is a must-listen for anyone looking for motivation, guidance, and a deeper understanding of the towing business.
In episode 142 of the Tow Business Podcast, we explore the dynamics between towing industry owners and employees. We discuss different owner communication styles and their effects on team morale, advocating for operational transparency and accountability. The conversation covers the role of AI in hiring, teamwork in field operations, and the importance of clarity in company policies to prevent miscommunication. We emphasize fostering a positive work environment through effective communication and responsibility, reinforcing professionalism across the board. 0:27 Introduction to Tow Business Podcast 2:01 Seasonal Housekeeping in Towing 5:05 Embracing AI in Employee Reviews 7:53 Enhancing Recruitment with AI 10:57 Importance of Safety Manuals 14:19 Identifying Owner and Employee Types 15:39 Transparency in Ownership 31:04 Cost Awareness in Damage Claims 32:17 Employee Contributions to Company Health 36:24 Punctuality and Professionalism 40:00 Personal Appearance and Cleanliness 42:18 Creating Your Value for Raises 44:26 Teamwork and Support Among Employees 49:46 Enforcing Policies and Procedures 58:32 The Importance of Doing the Right Thing 1:00:40 Conclusion and Call to Action
Chapters 0:27 Introduction to the Tow Business Podcast 1:47 Florida Tow Show Recap 5:50 New Initiatives in Towing 10:21 Owner's Groups Discussion 18:24 Consulting Insights from Burt King 32:31 The Role of Ego in Business 46:39 Marketing Strategies for Towers 47:27 Interest in Owner's Groups 1:02:14 Personal Experiences and Accountability 1:13:53 Contact Information and Closing Remarks Long Summary In this episode of the Tow Business Podcast, we delve deep into the intricacies of the towing industry, drawing insights from our recent experiences and interactions at the Florida Tow Show and the Tow Summit. The conversation kicks off with reflections on the weather's impact on business. We touch on the fluctuating attendance at the Florida Tow Show, analyzing feedback from attendees and vendors alike, while acknowledging the evolving landscape of these events. There's an air of camaraderie as we discuss the importance of familiar faces and new connections we made, highlighting the value of community within this sometimes isolating industry. A significant announcement from this episode is the formation of the American Towing Advocates Association, a collective aimed at enhancing the industry's image and addressing long-standing issues such as insurance treatments and operational challenges. I elaborate on my new role as vice chair, expressing the urgency and importance of having a unified voice to advocate for better practices and respect on our highways. This association is not just about voicing concerns; it's about being proactive in addressing the issues we face in our day-to-day operations. We shift our focus to the concept of owner's groups and the enormous potential they hold for individual businesses and the towing industry as a whole. I'm joined by Burt King, a respected figure in the towing consulting realm, who explains the value of joining peer groups for accountability and shared wisdom. Burt elaborates on his journey from operating a successful towing company to becoming a consultant who helps others achieve their business goals. We discuss the critical need for towing professionals to understand their finances, emphasizing how many operators inadvertently neglect this aspect, often leading to unsustainable practices. Throughout our discussion, we highlight the importance of managing ego and fear in decision-making processes. We share personal stories that showcase how emotional responses to business challenges can cloud judgment and lead to long-term pitfalls. The conversation encourages listeners to embrace the benefits of collaboration, to lean on one another, and to move away from a mindset of competition towards one of community and shared growth. Burt outlines the tangible benefits of being part of an owner's group, including insightful feedback from peers on company operations and financial health. He provides examples of how simple conversations lead to innovative solutions, demonstrating the diverse perspectives that can be drawn from operators across different regions. By sharing their unique challenges and successes, towing companies can learn from one another, avoiding costly mistakes and helping to raise the industry standard overall. We conclude the episode by inviting listeners to consider joining owner groups and supporting the newly launched American Towing Advocates Association. I emphasize the critical nature of being involved, not just for personal growth, but for the collective elevation of the towing profession. This episode serves as a rallying call to the towing community, urging everyone to embrace collaboration, professionalism, and proactive change to foster a brighter future for our industry. Brief Summary In this episode of the Tow Business Podcast, we explore the nuances of the towing industry, sharing insights gained from the Florida Tow Show and the Tow Summit. I discuss the significance of community in our field, noting the formation of the American Towing Advocates Association, where I serve as vice chair, to address key industry issues effectively. Joining me is Burt King, who emphasizes the value of owner's groups for accountability and financial clarity among towing professionals. We reflect on the emotional challenges in decision-making and advocate for collaboration over competition, highlighting how peer interactions can lead to innovative solutions. We conclude by encouraging listeners to engage with owner groups and support the movement toward a unified and professional towing industry.
Chapters 0:27 Introduction to Tow Business Podcast 0:46 Spring Break and Florida Tow Show 11:00 AI in the Towing Industry 25:10 Compliance and Safety Insights 32:43 Marketing and Business Growth 43:32 Future Innovations in Towing 52:21 Conclusion and Wrap-Up Brief Summary In this episode, we discuss key topics in the towing industry with my co-host Brad, including our experiences at the Florida Tow Show and insights from the ATRI Report on anti-predatory towing measures. We highlight the impact of economic uncertainties and tariffs on our operations, as well as the potential of AI to enhance efficiency while preserving human interaction. Our conversation emphasizes the importance of compliance with transportation regulations and the need for industry adaptation to evolving market demands.
In this episode, I team up with Brad to discuss the latest in the towing industry, sharing personal updates and the impact of recent weather events on our operations. We explore effective marketing strategies, highlighting the importance of targeted advertising and the need to address rising operational costs through rate adjustments. We share insights on competition and insurance challenges, emphasizing the necessity for operators to stay informed about regulatory issues. I wrap up with a light personal note and invite listener feedback, promoting safety and professionalism in the towing community. Chapters 0:24 Introduction to Tow Business Podcast 1:37 Weekend Weather and Baseball 2:08 Storms and Tornado Alley 5:30 Aggressive Sales Tactics 8:45 Marketing Insights 10:07 Increasing Rates Discussion 15:04 Online Advertising Strategies 16:41 The Importance of Customer Retention 20:42 Training for Towing Companies 37:24 New Truck Purchase Decisions 43:07 Summit and Florida Show Plans 54:29 Addressing Increased Expenses 59:34 Buc-ee's Experience and Commentary 1:01:23 Conclusion and Call to Action
In this episode of the Tow Business Podcast, Jeff shares his whirlwind experience dealing with four different tow truck companies during a recent trip, offering insights on customer service and efficiency in the industry. Brad discusses the challenges of replacing one of his trucks, weighing the options and costs involved. Jeff then wraps up with two wild stories about bogus damage claims on liftgates—shedding light on the importance of documentation and protecting your business from false accusations. Tune in for real-world lessons, industry talk, and a few laughs along the way!
Traxero's CEO Chris Landis and SVP, Sales Jillian Grassetti come on to discuss their State of the Industry Report Brand and I discussed on a recent show. After that, we get into the Traxero / Autura merger and what it means for the towing industry.
Welcome to the Tow Business Podcast, the towing industry's longest-running show, where we dive deep into the latest news, insights, and innovations that can help you grow your tow business. Each episode is crafted to provide a wealth of information and promote professionalism in the industry and within your community. Our distinguished hosts, Jeff and Brad, bring together their diverse experiences and viewpoints to foster thoughtful discussions on the challenges and triumphs faced by today's towing professionals. In this podcast, our discussion often traverses various pressing topics, including real-time weather challenges that impact the towing business, such as the intense snowstorms frequently seen in Ohio where the hosts reside. Listeners engage with stories of busy towing operations during inclement weather, and how each storm brings its unique set of demands on the industry. Episodes frequently feature intriguing banter about regional coffee preferences among tow truck drivers, providing a hint of humor that connects listeners on a personal level. Moreover, we continuously strive to highlight the darker side of the towing industry, particularly the scams that can target both operators and customers alike. In each episode, we delve into pressing issues such as potentially predatory towing practices and the ongoing battle against unscrupulous actors. With guests like Dennis McGowan from Honk, we uncover the tactics being used in the field and how towers can protect themselves and their businesses. Discussions are comprehensive, featuring detailed insights into towing scams, regulation loopholes, and tips for avoiding pitfalls that can be detrimental to business operations. Our podcast goes beyond just highlighting challenges; we also emphasize the importance of community and support for towing associations. These organizations play a vital role in promoting ethical practices and establishing standards that protect both towers and consumers. The emphasis on the towing association's support echoes the podcast's overarching message—be safe, be professional, and engage with regulatory bodies that advocate for our industry's integrity. Listeners can also expect a mix of stories highlighting innovative fixes and laughable experiences from the field, such as odd towing requests and the comical side of grave recovery situations. Each episode is filled with anecdotes that can help operators develop a more nuanced understanding of the various aspects of the business, from customer relations to equipment management. In addition to our enlightening discussions, we regularly shine a light on essential tools that can improve operational efficiency and customer service, such as Traxero's towing management software. By partnering with industry leaders, we ensure that our listeners are equipped with the knowledge and technological tools needed to thrive in this ever-evolving industry. Ultimately, Tow Business Podcast serves as a comprehensive resource for anyone interested in or currently part of the towing industry. We strive to educate, entertain, and empower our listeners to take charge of their businesses with integrity and professionalism. As we navigate new challenges together, we invite you to join our community of towers dedicated to excellence in service. Subscribe, share our episodes, and let's continue to grow and elevate the towing industry together. 0:01 Intro 4:47 Welcoming Dennis McGowan from Honk 8:45 Understanding Towing Scams and Challenges 15:14 Real-Life Towing Scams and Their Impact 20:45 Exploring the Scope of Towing Regulations 26:49 The Evolution of Scams in Towing 33:21 The Importance of Verification in Towing 41:38 The Role of Technology in Preventing Scams 47:05 Marketing for Towing Companies 47:35 Enhancing Efficiency with Software Solutions 48:31 Navigating Bait and Switch Tactics 58:17 The Cycle of Towing Regulations and Scams 1:02:12 Conclusion and Call to Action
In this episode of the Tow Business Podcast, we examine the challenges and trends in the towing industry as we close out 2024. Key topics include scams targeting towing professionals and insights into the Traxero-Autoro merger. We share personal experiences with scams, highlight the necessity for valid information sources, and analyze economic trends affecting the market. We wrap up by celebrating listener engagement and encourage feedback as we finally announce the winner of the Whiskey Set. 0:24 Introduction to Tow Business Podcast 0:51 Upcoming Shows and Topics 7:29 Marketing and Software Solutions 8:51 The Importance of Accurate Information 17:26 Navigating Insurance Questions 31:40 Observations on Business Closures 43:51 Economic Trends 47:27 Conclusion and Listener Engagement Miller Industries Traxero Harbinger Marketing ERSCA Please consider donating to the National Open Commerce and Safer Highways Coalition @ https://www.nocshc.com/
In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy efforts in response to the FTC's junk fee rule and the need for ongoing vigilance. The conversation shifts to uplifting anecdotes from the towing community, emphasizing the positive impact we can have. We also address practical issues such as chargebacks and security measures to protect our businesses. Lastly, I invite listeners to engage in community initiatives and advocacy as we prepare for the new year with more valuable discussions. Chapters 0:24 Introduction to Tow Business Podcast 0:48 Holiday Reflections 4:14 Insurance Woes 7:48 Employee Benefits and Expectations 13:19 Password Management Frustrations 17:12 Apologies and Health Updates 19:36 Positive Towing Stories 23:44 Promoting Positive News 27:27 Handling Workplace Issues 31:44 FTC Junk Fee Rule Update 34:43 Building Industry Relationships 39:23 Legislative Wins and Challenges 43:04 The Complexity of Towing Contracts 48:02 Technology Innovations in Towing 49:47 Accountability in Vehicle Maintenance 52:18 Equipment Management Strategies 57:48 Closing Remarks and Holiday Wishes Miller Industries Traxero Harbinger Marketing
Chapters 0:25 Introduction to Tow Business Podcast 0:50 Opening Dialog 8:01 Remembering Irvin Johns 9:39 Traxero's 2024 State of Towing Report 46:57 Marketing Opportunities for Towing Businesses 1:04:53 Conclusion and Acknowledgments **Tow Business Podcast**: Your Ultimate Source for Towing Industry Insights In this episode, titled "Show 133," co-hosts Jeff and Brad share their thoughts and experiences related to the towing industry, while diving deep into the recently released 2024 State of Towing Annual Report by Traxero. As the longest-running podcast in the towing industry, the Tow Business Podcast aims to deliver crucial information and news to help listeners grow their businesses while promoting professionalism within the field. The episode opens with a conversation highlighting the cold Ohio winter and the anticipation of the upcoming Christmas party organized by Jeff's company. They discuss the logistics and challenges of hosting a holiday gathering, all while keeping a light-hearted banter that draws listeners in. Brad shares a fun weekend adventure spent at Wind Rock Off Road Park, showcasing the camaraderie between the hosts and how they balance their professional lives with personal interests. As the episode transitions, they pay homage to Irvin Johns, the owner of Suburban Towing who recently passed away. Jeff recounts his memorable interactions with Irvin and how he contributed to the towing industry through innovative practices and exceptional service. The hosts remind listeners of the importance of respecting those who have positively impacted the community. The conversation then shifts to the core topic of the episode—the Traxero 2024 State of Towing Annual Report. Jeff and Brad provide insights from the report, which was collected from a significant number of towing professionals across the United States and Canada. Listeners are encouraged to download and read the report for a comprehensive understanding of its findings, which include data about company sizes, employee statistics, insurance challenges, and insights into operational efficiencies. One key finding discussed is the overwhelming challenge of increasing insurance costs faced by the majority of towers, with 67% of respondents indicating it as their top concern for 2024. The hosts candidly explore the ramifications of this issue on their businesses and emphasize the necessity for effective safety protocols to manage risk. The podcast further discusses the importance of seizing cash calls and growing commercial accounts, as well as optimizing impound operations. The hosts talk about the overlooked potential of impound yards and the importance of maximizing profit from this segment of the business. Hiring and retaining staff remains a pressing challenge within the industry, with various anecdotes illustrating the difficulties associated with finding reliable employees. Jeff and Brad also touch upon the critical role of marketing amid rising competition and economic challenges. They express concern over the lack of investment in marketing efforts by many towing companies, highlighting how this can hinder growth and customer acquisition. The conversation transitions into practical marketing strategies that can help businesses increase their digital presence and effectively capture cash call opportunities. As the episode wraps up, Jeff and Brad summarize various pivotal aspects of the report, reinforcing the idea that adapting business strategies in response to market data is essential for growth. They encourage listeners to remain informed and proactive in an ever-evolving industry landscape, voicing gratitude toward Traxero for producing such significant research and insights. Join Jeff and Brad on this engaging episode of the Tow Business Podcast for a detailed exploration of current challenges and opportunities in the towing industry, as well as valuable advice on enhancing business practices. Be sure to listen, subscribe, and share your thoughts with the hosts for future show ideas! Miller industries Traxero Harbinger Marketing
In this episode of the Tow Business Podcast, I team up with co-host Brad to explore the challenges in the towing industry, focusing on leadership and professional growth. We discuss the importance of mentorship for aspiring leaders, the lack of initiative among some employees, and the need to foster accountability within our teams. We also cover effective communication between management and operators, the complexities of safety bonus programs, and the risks of 1099 employment. I encourage listeners to strive for excellence and embrace their leadership responsibilities, aiming to cultivate a new generation of leaders in the towing industry. Show Partners: Miller Industries Traxero Harbinger Marketing
Unfortunately, there are many topics we feel need to be revisited time and time again. These are a few of those topics. Chapters 0:24 Welcome to Tow Business Podcast 0:51 Season 18 Begins 8:24 Mountain Biking in Bentonville 8:41 Innovations in Towing Equipment 15:24 The Challenges of Starting a Towing Business 32:40 Tackling Towing Scams 34:14 The Importance of Marketing 34:23 Investing in Employee Training 50:05 Rigging Inspections and Safety 59:50 Reflections on Podcasting and Collaboration
I stumbled across a few towing news websites I hadn't seen before. Without surprise, the majority of stories were negative but we found one good story about a tower in Georgia. We discuss some of the tops stories we found on these Geocities era websites. Miller Industries Traxero Harbinger Marketing HAAS Alert Safety Cloud ERSCA
We talk about the greatest scandal to ever rock the towing industry and several other hot, current tow topics. Tesla Truck Crash and fire A 5 state SDMO blitz nabs 1130 violators Massachusetts truck regulation madness Mandatory, non-existent tow training in Ottawa Thank our Show Sponsors: Miller Industries Traxero HAAS Alert Safety Cloud Harbinger Marketing
The title says it all. We as an industry have been labeled predators. If you start peeling the layers of that onion off how can we be predators? Why are police departments calling predators to the scene of a wreck? They aren't, they are calling professionals to provide necessary services. Thankfully The National open Commerce and Safer Highways Coalition is a group that's finally fighting back for us and they need your help. Visit https://www.nocshc.com/ to get the truth. If someone tries to bad mouth or start a rumor about that hard working group call out the person telling it. Ask them what they have done to help our industry. Miller Industries Traxero HAAS Alert Harbinger Marketing ERSCA
David Harbin with Harbinger Marketing joins us to discuss creating and maintaining a solid, effective marketing program for your towing company regardless of size. It's no longer a matter of giving your company a name that starts with A so you are first in the phonebook. Our customers come from different places now and digital marketing is how you reach them. Traxero Miller Industries Harbinger Marketing HAAS Alert Safety Cloud ERSCA
There may be a new twist to your competition trying to get you to run a fake call at your expense. Are you thinking of adding an outside salesperson? How do you pay them and when is a new customer actually a new customer? We also have a few more problems invoices to talk about. Keep them coming to jeff@southsidewreckers.com
There's a new scam popping up among the bad players in our industry. We explain how it happens and why these dirty towers must be stopped. We also discuss the new tactics some Canadian towers are using to greatly increase their odds of being paid for recovery work as heard on episode 139 of The Towing Life Podcast. Finally, we discuss those special employees who think they are too good to be terminated and why do co-workers only come to complain about them after they are gone. millerind.com harbingermarketing.com traxero.com hassalert.com ersca.com
Our industry is under attack by a well-funded, well-organized group using the FTC and FMCSA to accomplish their goals. Unfortunately, it seems that most U.S. towers are still unaware. The National Open Commerce and Safer Highways Coalition needs your support! Please visit www.nocshc.com for accurate, up-to-date information. Please consider a one-time or recurring donation so that they can represent our proud industry in Washington D.C. The coalition is already starting to tackle the issue of low policy limits and non-payment of recoveries. They are fighting for you, will you help spread the word and donate? Imagine if every tow operator in America donated only $5.00. millerind.com harbingermarketing.com traxero.com haasalert.com ersca.org
Brad goes to the Florida show and Buc-ees has everything! Also, the over-the-phone Tow Scam strikes again.
ERSCA.org Training, Standard Duty Heavy Duty, EV Winching & Rigging Online & in person
We discuss some current topics going on in Towing News. If you own a Freightliner M2 make sure you listen until the end. Traxero.com Millerind.com ERSCA.org Haasalert.com https://harbingermarketing.com/
Traxero's products help glue the business side of our industry together by offering several pieces of software, services, and hardware that integrate in a way we've never before seen. Dispatching software, payment systems, GPS, dashcams, auctions, and more. Whether you're using a pen and paper wondering if it's time to go digital or a 20-year veteran of digital dispatching wondering if there is a better way, give them a call. This episode discusses many of the integrated solutions they offer and how to receive additional information about them. We also talk a bit about how their podcast Traxero-On-The Go comes together. Our guests on this episode are: Jillian Grassetti - Senior VP, Sales & Marketing Laura Dolan - Senior Content Director Shelli Hawkins - Director of Market Engagement traxero.com Traxero On-The-Go Podcast Show Partners: Miller Industries TRAXERO HAAS Alert Safety Cloud Emergency Road Service Coalition of America ERSCA
Recently the FTC and FMCSA announced new rules that would adversely affect the Towing Industry and those who supply and support the industry. Luckily, a large group of towers from around the nation worked tirelessly to create a new Coalition not only to fight against these new proposed rules but to combat the negative stereotypes and misunderstanding of the costs and challenges we face while trying to keep America's roads and commerce flowing. NOCSHC isn't simply talking about doing something about it, they are doing something about it. They already have D.C. lobbyists and two D.C. law firms who specialize in the FTC Rulemaking process on the ground and digging in. The coalition is here to fight for every tower in the United States but they need your help. Please check out NOCSHC.com and their Facebook page National Open Commerce and Safer Highways Coalition to learn how you can help and donate. Thanks to our Show Partners Miller Industries Traxero HAAS Alert Safety Cloud Emergency Road Service Coalition of America ERSCA
There is a war being waged against the towing industry by insurance companies and trucking companies simply trying to improve their bottom line. We all know there are bad actors within the towing industry but they are few and far between. We are all currently being accused of being that small group and people are manipulating the data in an attempt to crush our industry so they can increase their profits. This episode is a must-listen for every tower in the United States. We told you this was coming and now it's here. This is going to be a difficult, very expensive battle that's going to require our entire industry to stand together. Miller Industries Traxero HAAS Alert Safety Cloud ERSCA.org
There is a war being waged against the towing industry by insurance companies and trucking companies simply trying to improve their bottom line
A listener sent us a great email asking us follow-up questions about previous shows. We chose several of his questions to respond to. Miller Industries Traxero HAAS Alert Safety Cloud ERSCA
A major auto club has come out in support of Congestion Charges. We also discuss the Not So Crazy TRIP Invoice that is in the news and try to provide some insight to the costs of participating in the TRIP Program.
Are you tired of your boss not buying the latest greatest tow gadgets? Maybe it's time to realize the benefits of investing in yourself and paying your own way on the path to success. Applying for a job? Be careful how you do it. Put some thought into your words and tone while applying digitally. There's trouble brewing for towers in Massachusetts if they charge admin fees as a percentage. Miller Industries Traxero HAAS Alert Safety Cloud ERSCA
Our show from August 30, 2020, on workplace behavior pops up. More PPI news from Memphis, Tn. ATRI's Predatory Towing Report. SSTA supports legislation to allow additional fees on EVs. There's a new towing scam in town. Miller Industries Traxero ERSCA - Emergency Road Service Coalition of America HASS Alert Safety Cloud
There's a lot of news about tow companies being gobbled up by some large players. What's going on, why now? We also revisit two recent topics and want to know if your company has seen a slowdown in heavy call volume in the past six months. Miller industries Traxero HAAS Alert Safety Cloud ERSCA
What in the world is going on at that truck stop in Memphis? We also discuss that big, green toolbox that ended up on its back and the one simple thing the owner of it could've done to prevent it and a few other topics.
We discuss several tow industry topics we've recently heard about or found on the Tow Business and other towing pages. Miller Industries ERSCA Traxero HAAS Alert Safety Cloud
We all know that the tow industry is almost 100% drama free... not this episode. We've just come back from the Tennessee Tow Show and this is the first show of season 15. Miller Industries Traxero ERSCA HAAS Safety Cloud
Tow Business Podcast discusses various topics facing the Towing Industry today. We strive to put out the best business-friendly information to towers everywhere that they can consume when they want to. We discuss various topics. Recent legislation, Employee Retention Credits, Online marketing mistakes. Please support our Show Partners: Miller Industries Traxero HAAS Safety Cloud Emergency Road Service Coalition of America ERSCA
We discuss tactics the insurance companies seem to be using to pay us less, while they are also convincing our legislators that towers are the problem. Artificial Intelligence is entering the towing industry quickly and we explain how. Tow Business Podcast discusses current topics occurring in our industry and presents ideas to help your towing business be a profitable, rewarding, success.
Tom Parbs with HAAS Alert and Lee Roberts come on the show to discuss the importance of more industry support of the Survivor Fund and different ways you can support it.
We discuss ERSCA's current legislative efforts and fundraising program. The show then finishes with a few more questions from our Tow Business group on Facebook.
We discuss some great questions that have been asked on our Tow Business FaceBook Group recently. This is part one of a two-part series
Nobody likes to hear about new towing regulations but can they be developed in a way that helps the entire industry? Sam Johnson with Captial City Towing comes back to discuss this from the overregulated state of California.
What will it take to bring much overdue, positive change to our industry? We could learn a lot from watching the plumbing and HVAC industries. Do we need a major disruption?
We're back with another Success Story. Conor Gleason with Priority Towing in Arizona joins us to discuss how he went from a startup on day one to the successful fleet owner he is today.
Another epic Tow Summit is in the books. This was the first summit to take place on the left side of the country in San Diego and it seemed to attract many new faces. We run through the sessions and the overall experience and value you get while attending the annual Tow Summit.
We had different plans for show #100 but unfortunately, another driver failed to slow down and move over which resulted in the loss of another tower's life. The tower was a long-time friend and fellow operator in the town where one of the hosts lives. The show's first half discusses this awful tragedy that should not have happened for so many reasons. The second half of the show covers Brad & Jeff's entry into towing, the origins of the show, and a behind-the-scenes look at some of the things required to produce the show.
As insurance companies tactics to avoid paying claims evolve, the recovery company's tactics must also evolve if we want to be able to survive in business. Our guest lays out some best practices to help us do just that. Jamie Rhines with Tucker Albin & Associates returns for a show packed with great advice.
This episode continues our discussion about startup companies. We discuss some of the challenges facing a new tower and some of the issues they need to consider when they decide it's time to add more trucks and drivers. We welcome our new show partners. Emergency Road Service Coalition of America (ERSCA), and HAAS Safety Cloud come on board with Miller Industries, Traxero Go, and Auction Simplified. They all help to keep the show going so let them know you appreciate their involvement. New clients can save up to 30% when adding Safety Cloud services to their fleet when they use code "TowBusiness30" millerind.com traxero.com ersca.org haasalert.com
JC Bautista with Sierra Pacific is back to discuss best practices for shopping for your first insurance policy when you start your business. This is one of the most popular questions and problems we see mentioned on the towing pages on social media. Of course, these tips could very well save you money at your next renewal too.
We start the first show of the new season by talking about a very interesting paper that was sent to us regarding a study done by one of the "Volume Aggregators". Then we move on to why Jeff's company decided to withdraw from Atlanta's TRIP Program after 15 years.
About six years ago Brian Wagaman left a tough part of his life behind to pursue a career in towing. Now he's here to tell the story of how he has now become towing's biggest social media star with hundreds of thousands of followers.
We discuss several subjects including who and how are your PD rates set, supply chain problems continue, and do you have a support truck in your fleet.
The end of the year and the holidays means there are several things towers are thinking, doing, or should be doing to finish up and head into the new year.
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