As business owners, we experience first hand the fine line between our personal and business lives. During our conversations, we will look at simple hints and tips to create time, reduce overwhelm and help you to navigate through your journey to where you want to be. If you are looking for smarter ways to work and create space and time freedom in your day then you are in the right place.
Episode Title: 12 Tips to Streamline Your Business Operations for 2025 Episode Summary: In this episode of TCWN, Nicole Smith dives into 12 actionable tips to help you streamline and strengthen your business operations as you prepare for 2025. Whether it's auditing core processes, decluttering your tech stack, or creating a clear quarterly planning rhythm, these practical strategies will set you and your team up for success in the year ahead. With Nicole's signature mix of insight and empathy, this episode is a must-listen for business leaders ready to take control and create lasting impact. Nicole's Takeaway: Building a stronger business starts with just one step. Stay curious, take action, and let these small, intentional changes create big results. Resources Mentioned: Link to the Tech Stack Audit resource (mentioned in the episode). Tools like Microsoft Teams, Slack, ClickUp, Loom, and ChatGPT. Connect with Nicole: Website: The Artisans Business Solutions Instagram: @theartisanssolutions LinkedIn: Nicole Smith
Today's episode we're wrapping up 2023 and taking our learnings on board and creating change for a fabulous start to 2024. I'll take you through a health check on your business to see you wrap up your 2023 business year. We dive into: How often we ask ourselves what do we really want Aligning the time and space correctly Updating processes and systems Marketing & sales opportunities Creating more efficiencies in your business For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-145/
Today I'm chatting with Google Ads specialist and systems geek, Kaity Griffin about supercharging your business with Google Ads. We dive into: Creating targeted strategies Crafting a good ad for your business What to expect from metrics When Google Ads aren't the right step For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-144/
In this episode, we're sharing the fabulous stage of a project, the handover and offboarding stage. We dive into: Breaking down the intentions and milestones Documenting the key moments of change Future user experience Disconnecting from client and service provider For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-143
Today's episode is all about finding the best tech systems for your business. And that all starts with awareness. We'll talk through not using the tech systems full capabilities and finding the right system firt for purpose and connecting that into the wider business. We dive into: Identifying what may no longer serve the business goals Understanding the annual investment Speaking directly with the vendors Process alignment and future proofing For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-142/
Today I'm chatting with Founder of Story Time Studios, Krystian Ostrowski about tools for scaling your business. We dive into: The difference between branding and marketing Getting clear on your message Using a dashboard for your marketing Strategy includes what not to do How Ai plays into marketing For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-141/
In this episode, we'll explore the transition into 2024 and whether it's time to reconsider and adjust the fundamental building blocks of your business for the year ahead. We dive into: Updating your operations When the right time is for your update Finding clarity in a pause User application testing For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-140/
Today I'm taking you on a new adventure through the land of nurturing your leads and the systems to support this. We dive into: The ways in which your leads come into the business Creating templates for consistency and ease The proposal phase and agreement documentation Onboarding the new client The tech considerations For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-139
Today I'm chatting with The Construction Copywriter, Cathy Camera about headache free marketing - music to my ears! We chat about all things content, including why case studies are so effective and how you can use them in your business. We dive into: Being clear on your target market The power of testimonials Selecting impactful words Understanding SEO and keyword research Marketing is much more than social media For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-138/
Today we're continuing our conversation about Standard Operating Procedures, and exploring more from an operational point of view. We dive into: Communicating tasks and expectations Providing training and support Asking for feedback Creating a positive environment For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-137/
Documenting your fabulous SOPs for your business is one thing, but getting your team on board and using them efficiently is another. We dive into: What you actually have documented Communicating the SOPs with your team Resistance to change from your team Monitoring the team's use Encouraging your team For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-136/
Today I'm chatting with Liam Benson on important topics of evolving your tech, like backing up your data and cyber security in your business. We dive into: Opportunities for building platforms as a small business Recommendations for small business tech Data security in your organisation Human awareness training For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-135/
When we start our businesses, we are in the doing and don't often take time to set our processes up. So, when is the right time to start? We dive into: The four phrases of business operations Creating a consistent experience Signs you're ready to start documenting your SOPs How to create effective SOPs For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-134/
Today we're exploring into the world of Standard Operating Procedures (SOPs) and why we should be excited about them in our businesses. We dive into: Understanding the sub processes in your business Why you should be capturing the information in a central place Benefiting from less mistakes Transforming your intellectual property to business property Tips for creating SOPs For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-133/
Just like we do with our processes, reflecting is so important. And looking back to make more sales is something the fabulous Shannon joins us today to talk about. We dive into: Understanding your current client journey Creating referral partners Sales systems and strategies Nothing is ever set and forget For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-132/
If you're new in business, you may be finding that the systems you have selected to get started may be hindering instead of helping your day to day operations. We dive into: What functionalities are available today Time saving elevations Securing your data Aligning with our bigs Monitoring the progress For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-131
Today we're continuing on the journey of aligning your systems with your business bigs, and diving into how your systems can actually support you. We dive into: Reviewing any friction Priorities for the business Tweaking the tech Project management adjustments For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-130/
Campaigns are not something that is 101 in the small business world, so my guest today is Mia Fileman aka Campaign Queen to dive into what campaigns are, and how they can work for your business. We dive into: Why campaigns work What actually is a campaign Running converting campaigns All marketing is, is good listening Playing it safe is the riskiest strategy of all For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-129
Today we're shifting the focus ever so slightly to look towards, how to know if your business systems and bigs are aligned. We dive into: Defining your business bigs Assessing the systems that support the business The gaps between stages Managing the project For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-128/
You know that you're wanting to move towards your bigs, you've beautifully designed your marketing strategy and yet, the missing piece is the execution. Today I'm helping you take action to create a system that allows for micro actions to move closer and closer to your bigs. We dive into: Moving through the blocks Categorising your tasks Planning your review Celebrating your wins For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-127/
Emma Lovell is a coach, speaker and writer specialising in personal brand and has been a business owner for 14 years. We discuss personal branding, building your business with purpose and building your personal brand because it's really not what you know, it's who you know. We dive into: Pouring from the overflow Getting clarity to build connection Building with purpose Engaging in support For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-126
In creating an experience in our business, we must consider all elements and people involved, and that they sometimes come with levels of resistance. In today's episode, I'm talking about creating a container to support our business, our clients and our people to eliminate the resistance to change that will help everyone transition smoothly. We dive into: Being continuously innovative Handling uncertainty Leaning in to opportunities Elements of successful change For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-125/
We're continuing on the adventure of creating a fabulous client experience that aligns with your business and where you're heading, and today we're focusing on the design phase. We dive into: Auditing the stages of your current client experience Clear roles and expectations Capturing the experience Off-boarding being as important as the other phases Action items to lean into what can be possible For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-124/
Today I'm chatting (and totally geeking out) with Justin Smith about elevating your business operations using automation, the why, the benefits and the downsides. We dive into: Creating automation magic Cost to profit ratio for scaling Investing in time for growth Sharing the internal IP Creating partnerships with businesses For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-123/
In today's episode, I'm talking about all things client experience. It's so important to shape the experience for your clients in alignment to your brand and consider how you want them to feel each and every time they interact with you or a team member. We dive into: Evolving the way your client experiences your business Micro moments that you might not think are important Shaping the level of experience you want for your clients Understanding the gaps within the process For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-122/
Hello I'm Nicole Smith COO, Operations Specialise and Systems Designer from The Artisans Business Solutions and welcome to Take Control With Nicole. In today's episode, I'm diving into what every business needs, clients. But more importantly, I'm talking to you all about your client experience. We dive into: Understanding our clients and how we want them to feel Making your experience unique Special touch points within the experience Empowering your team for consistency For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-121/
Today I'm chatting with Fiona Johnston about her love of words and numbers playing together and sharing the intimate details of money. We dive into: Understanding money stories camaraderie between small businesses Getting control of your business finances When outsourcing is not a good idea Advancements in software For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-120/
Today I'm chatting about how to know when you've found the right operational human for your business. We dive into: What to look for in a VCOO Why experience in different businesses counts What you should avoid Looking for connection driven humans For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-119/
We're continuing our conversation around engaging a Virtual COO to support you with the holistic elevation of your operations in your business. Today we talk about the cost investing in your business operations or the cost if you don't. We dive into: Things to consider when hiring a VCOO The cost of staying "stuck" Who will drive the change What it would look like to be 10% better For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-118/
Today I'm chatting with Shane & Beren about leading internal partnerships and how they've created a fabulous partnership within their organisation. We dive into: intentional practices working in alignment different perspectives for hiring is better keeping systems simple cultural leadership For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-117/
Today I'm continuing the Virtual COO journey to share with you what 6 key indicators your business is showing that mean you're ready for that next level support. We dive into: Recap of what a VCOO does Knowing you don't want to be doing all the "things" Setting up the foundations for growth Engaging a team or specialists for efficient changes Creating a seamless experience For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-116/
Today I'm chatting about the Virtual COO, what it is, and how they can support you in your business. We dive into: What a Virtual COO is and how I landed on this title Supporting you to manage change Creating fabulous new processes For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-115
Today I'm chatting with Ami about human-focused leadership with managing, delegation while keeping our humans front of mind. We dive into: Why delegation is the key to business success The human element of leadership Management vs Leadership What to do when change feels challenging For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-114/
In today's episode, I'm sharing how to create a positive experience for your humans when rolling out a new tech tool or system. We dive into: How to avoid resistance and pushback What testing is required before the rollout is complete Change management with your humans Creating seamless transitions with documentation Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-113/
Continuing on our Clever Systems Designs theme, we're focusing in our our fabulous humans in our business. We dive into: How the business thrives when our humans are connected Our easy ways of working The systems involved for connection Evolving the communication strategy Collecting feedback from your team Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-112/ This podcast is produced by Good Chat Media
Today I'm chatting with copy coach, educator & podcast host, Emma McMillan all about how to make our content creation process easier and more sustainable. We dive into: Outsourcing everything may not be the best idea Templates that work for you to save time Creating your master form of content - like our podcast! Throwing away the "shoulds" Changing your language to serve your customers About Emma Copy coach, educator & podcast host Emma believes everyone can write better. As a copy coach, she guides small business owners and others to connect authentically – and consistently – with their audience. A former teacher of 12 years, she's run a successful copywriting business since 2016. Emma's unique skill set gives her a deep understanding of both how people learn and the realities of small biz life. As host of the podcast Not Just About Copy, Emma shares inspiring conversations along with practical coaching episodes on how to write better - with more ease, purpose, joy and flow. Connecting With Our Guest Connect with Emma on Instagram @emmamcmillancopy Emma's website: https://www.emmamcmillancopy.com/ Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-111/ This podcast is produced by Good Chat Media
Today I'm chatting with about clever system design with the seamless tech connection in the four-phase design. We dive into: The tech we use everyday to help us run smoothly What happens when you outgrow tech Avoiding shiny object syndrome Automating key parts of your workflows Reviewing your current tech stack Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-110/
Today I'm talking all about investing in the foundations of your systems design which will allow you to zone into that area of genius that you love to play in. I dive into: Communication strategies What design means in the systems and tech world Automating processes Creating systems to support your business Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-109/ This podcast is produced by Good Chat Media
Today I'm chatting with Hareta about the impact you have as a leader and growing a team with beautiful culture. We dive into: How to step out of the doing and into the leading Cultivating team culture Looking after your team members to drive better results The impact you have as a leader Creating a people strategy About Hareta Hareta McMullin is the founder of Third Space People, a leadership mentor and employee experience strategist, shaking up the way we think and feel about HR. She is an award-winning HR professional who helps businesses drive commercial success, by developing confident leaders and reimagining the employee experience. Connecting With Our Guest Connect with Hareta on Instagram @third_space Hareta's website: http://www.thirdspacepeople.com Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-108/ This podcast is produced by Good Chat Media
Today my business bestie, and friend of the show, Kathy Rast joins me today to talk about something we're working on in my business together, org charts in big and small business-ing. We dive into: Even as a small business, why we need org charts Looking at roles with a critical eye Ranking vs roles Change in roles during a growth period Setting foundations for evolution About Kathy Kathy Rast makes me laugh in between all the business moments I have bridged together to get where I am today....and where I'm going in my tomorrows. She won't take credit for my successes, nor will I give them to her. I will say one thing about her...she's making this business journey one filled with all the joy of the child playing with the business box it came in. You see that while Kathy Rast has a way with words that catch the mind's eye which flips, converts, and seduces a joy and beauty in un-special moment... And... While she's wildly hilarious—especially on Fridays—and beyond clever in ways, I've long since stopped trying to work out how—that's her Tuesdays—Kathy Rast is best enjoyed in the between (business-ing) moments. Those moments that are stalled, stuck or just outright suck all the air out of the room. Kathy Rast has a way to lighten, lift, and love a moment often labelled with layers of heavy hardness in the outside world. Yes, she does it through her wording ways of making the un-workable work, but there are the moments we have not spoken a word, and I have felt [insert your word here Nicole]. Kathy Rast and I have a working relationship many only talk about. Long ago we stop talking about it and started talking it into what we have today. [and yes, Kathy Rast wrote these words and laughed a crying-out-loud laugh filled with wholehearted gratitude and rolling joy of what she created with her words.] Connecting With Our Guest Connect with Kathy on Instagram @kathy.l.rast.linguistiologist Kathy's website: https://www.kathyrast.com/ Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-107/ This podcast is produced by Good Chat Media
Today I'm chatting about continuous improvement in business and the fact that nothing is set in concrete. We dive into: Empowering our teams to thrive Assessing all areas of the business The who, the what, the where, the why Different ways of working and collecting data Creating a seamless process for your team Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-106/
Today I'm chatting with Bestselling Author & Interior Designer, the fabulous Emma Blomfield. We dive into: Emma's love of The Sims and how it led to her career Moving through difficulties with clients When the right time is to seek help with design Listening to your gut when you think something is wrong Creating space for family and warmth About EMMA Interior designer, stylist and author, Emma Blomfield's interior design studio specialises in creating beautiful and real homes and spaces for homeowners, renters and commercial spaces. We pride ourselves on our practical yet colourful spaces and listening to our clients needs before tackling the project. Connecting With Our Guest Connect with Emma on Instagram @emma.blomfield Emma's website: https://emmablomfield.com Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-105/
Today I'm chatting with Remi all about increasing visibility and brand awareness through Search Engine Optimisation (SEO). We dive into: Where to start with SEO What keyword research you should be adding to your website How podcasting can help with your digital PR Why starting with a blog is the best first step How to measure SEO success About Remi Remi Audette is a former corporate SEO lead turned agency owner who is passionate about empowering SMEs to take control of their SEO. Her passion for search engine optimisation (SEO) stemmed from her career working for major Australian brands like Officeworks, Kmart and Telstra. As an award-nominated search professional, Remi has seen the positive impact a holistic SEO strategy can have on a business first-hand and has helped numerous small to medium businesses across Australia in the hospitality, FMCG, retail, health and wellness, education and professional services sectors (just to name a few) to increase their online visibility through SEO practices. Check out Remi's SEO Sunday Sessions Hack Your Own PR with Odette Look in to SEO Minion Connecting With Our Guest Connect with Remi on Instagram @sundaybestdigital Remi's website: https://www.sundaybestdigital.com.au/ Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-104/ This podcast is produced by Good Chat Media
Today I'm shedding light on IDOARRt meetings, how they work and how they can be implemented into your meetings. We dive into: Tips for creating meetings that are effective Structured meetings for success Creating purposeful agendas Valuing the humans in our team Rules of engagement in meetings Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-103/
Today I'm chatting with Kate and Gerri about such an important topic - SLEEP! We dive into: Helping people start healthy sleeping habits with their babies Tips for busy parents and kids sleep Creating healthy sleeping patterns Caring for the relationship of parents and kids Valuing your own needs About The Sleep Collective Co-founder of The Sleep Collective, Gerri has over a decade of experience in education and curriculum design and development. Working in schools, Gerri knows first-hand how essential quality and restorative sleep is for the developing brain and unfortunately how sleep deprivation can impact a child's learning and behaviour. It is her hope that through building awareness, education and a foundation of healthy sleep habits that she can create sustained improvements in the education and health outcomes of children. At the start of her own parenting journey, the shock of sleep deprivation hit hard, and Gerri struggled to accept that disrupted sleep was the status quo for parents. Conflicting advice from well-meaning family and health care professionals only made the sleep situation more difficult to navigate. It was a week-long stay in a maternal health unit at a private hospital that helped to turn things around. Gerri was supported and educated on how to guide her child's sleep and was empowered to achieve that in a way that was not only matched to her parenting style but also built her confidence as a mother. The parenting experience became so much more enjoyable once everyone was getting the rest they needed. Through this experience, Gerri discovered a desire to use her skills in education in a whole new way. She wants to help parents learn what healthy sleep looks like and how they can promote that in their own children. Gerri has an approachable and non-judgmental nature which helps parents to feel like they can be open and honest about their worries, concerns and limitations. With a 15-year career as a Registered nurse, it is no surprise that Kate is driven by a need to help and care for others. Having a background in medicine and health, Kate co-founded The Sleep Collective with the goal of assisting families to achieve better sleep for the improvement in family harmony and the immediate and long-term health benefits of restorative sleep. Working the last decade in Intensive Care Units in Melbourne, it was Kate's own fragmented sleep patterns from night shift, alongside raising two daughters that kindled her passion to help infants, children and adults get more sleep. Kate's sleep journey began in early parenthood through reactive co-sleeping with her first born. Whilst enjoying the closeness that results from co-sleeping, her family was ready for more restorative and independent sleep and so began her education into the science of sleep. After researching best practice and seeking support, she was pleasantly surprised to learn how much a consistent, predictable routine could change their lives. Continuing what she had learnt about infant sleep with her second child however was not smooth sailing and medical issues had to be addressed before sleep would fall into place for her second baby. Kate's infant sleep journeys were very different and demonstrated to her how important a holistic approach is to creating a positive sleep experience. With renewed energy and empowerment, Kate wants to be that agent of change for other struggling families and to fill the gap in pre-natal education for newborn sleep. Kate's career in supporting, caring and educating people through life's greatest health challenges has prepared her well to work with a range of families in need. She is driven to support families with openness, empathy, tenacity and a sense of humor to achieve well-rested and thriving family units. Jodi Mindell's Research around Bedtime Routines The Sleep Collective Packages Download the Rested App Download the Better Sleep App Connecting With Our Guest Connect with The Sleep Collective on Instagram @thesleepcollective_au The Sleep Collective's website: https://thesleepcollective.com/ Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-102/
Today I'm chatting with Darby Lyndon about all things brand strategy and how to build a business that is irresistible. We dive into: Collaboration over competition with other businesses The difference between marketing and brand strategy How creating a brand story helps you connect with your audience Is niching something that needs to happen Brand strategy framework About Darby Darby is a brand strategist and content marketer, passionate about turning great businesses into irresistible brands. Throughout her career, Darby has worked on marketing and brand strategies for some of Australia's leading travel, property, and retail brands. A hurdle she continued to face in the marketing world was trying to support clients who were unclear on their brand strategy. They were unsure of their target audience, confused about how to communicate and didn't know what made their brand unique. Now in her consulting business, Darby helps her clients get crystal clear on their brand strategy so that they can create effective marketing campaigns, connect with their audience on a deeper level, and have fun doing it! Grab Darby's Free Brand DNA Work Connecting With Our Guest Connect with Darby on Instagram @darbylyndon Darby's website: https://www.darbylyndon.com/ Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-101/
We made it! 100 episodes of Take Control with Nicole, can you believe it? Today I'm sharing my process of how I plan my podcast episodes. We dive into: Opportunities for growth Creating conversation containers Connecting with enjoyable and relatable topics Designing a process you love Thank you to everyone who has supported me on this journey! Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-100
Today I'm chatting with the fabulous Hienna all about being an Online Business Manager and designing a business that makes sense for you. We dive into: Really understanding your clients Perfecting the two way relationship OBM vs VA Connecting with the RIGHT people Setting up your business for success About Hienna Heinna is here to make your burning desire to be the best OBM you can be become reality. As a mentor, she becomes your biggest cheerleader, your bounciest sounding board, your ultimate pusher for you to find the best way to serve you and your client's businesses. She gets it, as she has been there too. Having worked in corporate to starting out her business as a VA, she always knew there was more to what she can do to help others. And so… she created a space for business owners who genuinely want to flourish – alongside their clients as well, of course. As someone who has been on all sides as the business owner, OBM, client and juggler of life, she wanted to share what she has gathered and learned being in this journey to others. There is nothing more rewarding for her than seeing others succeed. Maybe it's just the empath in her but she's seriously set on others success. She wants to join you in your journey that she has been through herself. She knows first-hand how it is to go back forth of ‘can I', ‘should I' or the best of the best quote she USED TO tell herself is ‘Am I good enough?' So, developing OBM Assembly Program was a must. She knows she's not the only one who has gone through this journey and want to help others find their way. Connecting With Our Guest Connect with Hienna on Instagram @obm_assembly Hienna's website: https://www.obmassembly.com Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-99/
Today I'm chatting all about async working is and how to create a successful aysnc operation. We dive into: What exactly is asynchronous working? Async working may not be for everybody Choosing project management tools that work for YOU Different ways to communicate and collect data Empowering people to want to show up Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-98
Welcome to the first episode of 2023! In today's episode I'm running you through some fabulous ways to set yourself up for success for the year ahead. We dive into: Celebrating 3 years of The Artisans Business Solutions Setting yourself up for success in 2023 Creating space for ways of working Email Unsubscribing Check out the subscriptions download and Kathy Rast's Out of Office Service Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-97/
Today I'm wrapping up the final episode of 2022 and reflecting on the year that was. We dive into: The fabulous evolution of my team What you'd like to hear in 2023 Connect with Nicole on Instagram @theartisansolutions Nicole's website: https://theartisans.com.au/ Join the Take Control with Nicole Facebook Group here: https://www.facebook.com/groups/810652689407180 Join The Waitlist for the Member's Lounge here: https://academy.theartisans.com.au/members-lounge For more detailed shownotes and full transcript of the episode, click here: https://theartisans.com.au/podcast/episode-96
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