Tips from Trestle: The Senior Living Food & Hospitality Podcast

Managing agitated family members is one of the biggest challenges in senior living — and in this episode of Tips from Trestle, host Aaron Fish sits down with caregiving expert, Certified Dementia Practitioner, and founder of Inspired Caring, Michele Magner, for an honest, practical conversation that every senior living professional needs to hear. Recorded live during the January Cocktails & Conversations event, Michele unpacks why families arrive emotionally raw, how to use Brené Brown's marble jar trust-building framework to strengthen family communication, and why curiosity, communication, and compassion are the three non-negotiable pillars of caregiving. You'll walk away with real-world strategies to help your frontline teams de-escalate tension, rebuild trust fast, and turn frustrated families into confident partners in care.Tips from Trestle is sponsored by:WiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT506 #SeniorLiving #AssistedLiving #Caregiving #Caregiver #DementiaCare #ElderCare #SeniorCare #FamilyCaregiving #CaregiverSupport #SeniorLivingLeadership #AgingInPlace #TrustBuilding #FamilyCommunication #SeniorLivingProfessionals #InspiredCaring #TipsFromTrestle

In this episode of Tips from Trestle, host Aaron Fish sits down with Chef Alan Velazquez, culinary director at Oaks Senior Living, live from the Georgia Senior Living Association (GSLA) Conference in Savannah. The conversation unpacks what makes independent living dining a fundamentally different — and often underserved — experience in senior care. Chef Alan shares proven strategies for elevating resident dining, including cross-utilization of ingredients, resident-driven menu building through a "Chef's Corner" model, and intentional kitchen design that blurs the line between care levels. He also explores QR code technology for RSVPs, smart revenue reinvestment, and his golden rule: "You can recoup a steak. You can't recoup service." Essential listening for senior living operators, executive chefs, food service directors, and culinary professionals seeking to use dining as a marketing and retention powerhouse.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT505 #SeniorLiving #SeniorDining #IndependentLiving #HospitalityFirst #SeniorLivingFood #ResidentExperience #CulinaryOperations #ActiveAdults #AgingWell #FoodServiceLeadership #SeniorLivingTrends #DiningInnovation #SeniorCareLeadership #FoodAsWellness

Discover how curiosity-driven sales strategies transform senior living communities' closing rates and customer relationships. Jessica Phaup and Kelly Singleton Myers from KJB Sales Consulting reveal proven techniques for senior living sales professionals, including the revolutionary "treasure box" method for gathering prospect information and the counterintuitive power of slowing down to close faster. Learn why replacing clinical jargon with empathetic language creates deeper connections, how leveraging team expertise elevates the sales experience, and why the sales process previews what life will be like in your community. This episode delivers actionable insights for sales directors, community leaders, and hospitality professionals seeking to improve occupancy rates, enhance customer experience, and build lasting relationships in senior housing, assisted living, and memory care environments.Tips from Trestle is sponsored by:- eMenuChoice: https://bit.ly/TFT_eMenu- WiseOx: https://bit.ly/TFT_WiseOx- Ben E Keith Foods: https://bit.ly/TFT_BEK- AdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT504 #SeniorLiving #AssistedLiving #SalesTips #CustomerExperience #SalesStrategy #Hospitality #MemoryCare #LeadershipDevelopment #SalesTraining #ActiveListening #SeniorHousing #CommunityLiving #SalesCoaching #EmotionalIntelligence #RelationshipSelling

Our second episode on 2026 trends features the operators perspective, as Aaron sits down with John Tolbert, Associate VP of Culinary for Sagora Senior Living, to unpack 2026 food and hospitality trends. They dive into leveraging GPOs and POS technology to fight inflation, cut waste, and boost revenue while still delivering restaurant-quality, home-style comfort food residents love. From personalized menus built on resident preference data to bistros, room service apps, and “high tech, high touch” service models, this conversation shows how modern senior living communities can elevate both experience and efficiency. Aaron and John also explore wellness-focused menu design, “stealth health” recipes, and flavor-forward nutrition that keeps residents happy, healthy, and engaged. It's a must-listen for senior living leaders, culinary directors, and hospitality teams.A special thanks to Ben E Keith Foods for hosting this episode in their corporate recording studio in Fort Worth!Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT503 #SeniorLiving #SeniorLivingDining #FoodAndHospitality #SeniorLivingLeadership #CulinaryInnovation #ResidentExperience #WellnessThroughFood #SeniorDining #HighTechHighTouch #POSforDining #HospitalityMatters #BoomerGeneration #MenuEngineering #GPOstrategy #HealthyComfortFood

This episode of Tips from Trestle explores how senior living communities can transform into a hospitality‑driven engine for wellness, engagement, and revenue. Aaron chats with Sharalene Roper, COO of Ignite Living leader to unpack how independent and assisted living can use intentional design, intergenerational programming, and creative use of space to combat social isolation and drive resident satisfaction. They explore practical strategies like POS systems, robotics in the dining room, always‑available wellness‑focused menus, and flexible “club‑style” grill rooms that elevate senior living foodservice. You'll hear actionable ideas around the eight dimensions of wellness, community partnerships with schools and local government, and how hospitality‑driven design keeps residents happier, healthier, and in your community longer.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT502 #SeniorLiving #SeniorLivingDining #SeniorLivingDesign #ActiveAging #AgingWell #HospitalityDriven #ResidentExperience #DiningExperience #SeniorLivingLeaders #WellnessInAging #IntergenerationalLiving #SeniorCareInnovation #FoodServiceManagement #RetirementLiving #SeniorLivingMarketing

This season 5 premiere of Tips from Trestle features tech-powered aging, dementia care, and senior living innovation taking center stage in this CES 2026 debrief with Carrie Aalberts (aka the Dementia Darling). She and Aaron go deep into what the world's largest tech show reveals about the future of aging, hospitality, and dementia care. They explore how themes like AI, mobility, and digital health are converging with senior living operations, and why leaders can't afford to ignore the rapidly growing longevity economy. Framed as the first of three “trends for the new year” episodes, this conversation shares some great tech to be aware of for 2026, as well as sets the stage for deeper discussions on innovation, collaboration, and how forward-thinking providers can elevate resident and caregiver experiences across the entire continuum of senior care.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT501 #SeniorLiving #AgeTech #DementiaCare #MemoryCare #CaregiverLife #SeniorLivingInnovation #DigitalHealth #AIInHealthcare #SeniorLivingDining #HospitalityMatters #FallsPrevention #BrainHealth #CaregiverSupport #HealthyAging #TipsFromTrestle #DementiaDarling

In a perfect re-release to start the new year, let's flashback to Aaron's conversation with Seth Winder, a training specialist at Clark National Accounts, about the critical role of DISC assessments and emotional intelligence (EQ) in team building and development. Seth shares his journey from public education to corporate training, emphasizing the importance of understanding individual tendencies and emotional triggers. The discussion highlights practical applications of assessment tools like DISC and understanding EQ in senior living and foodservice environments, offering insights into improving team dynamics, communication, and overall performance. Seth underscores the value of self-awareness and proactive engagement in fostering a collaborative and efficient workplace culture.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOx Ben E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT326 #EmployeeDevelopment #TeamBuilding #CareerGrowth #LeadershipDevelopment #WorkplaceCulture #EmotionalIntelligence #DISCAssessment #FoodserviceIndustry #SeniorLiving #ProfessionalGrowth #WorkplaceWellness #TeamDynamics #TrainingAndDevelopment #HospitalityManagement #EmployeeEngagement

This year-in-review episode of Tips from Trestle pulls back the curtain on how senior living dining, hospitality, and resident experience evolved in 2025. Host Aaron Fish revisits conversations on dementia-friendly dining, real food and speed-scratch menus, emergency preparedness, and frontline leadership that turns strategy into lived experience in senior living communities. Hear how empathy with intention, work-life integration, and Montessori-inspired engagement reshape memory care and move resident programs far beyond bingo. Explore whether tech – from smarter POS systems to assistive spoons and social robots – truly enhances human connection in the dining room instead of replacing it. Leaders, operators, and culinary pros will walk away with practical ideas to personalize menus, elevate hospitality, reduce isolation, and center resident dignity in 2026 and beyond.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT446 #TipsFromTrestle #SeniorLiving #YearInReview #SeniorLivingDining #SeniorLivingLeadership #ResidentExperience #DementiaCare #MemoryCare #SeniorLivingFood #HospitalityLeadership #AgingServices #SeniorCareInnovation #DiningExperience #FoodAsMedicine #CaregiverSupport #SeniorLivingMarketing #SeniorLivingPodcast

For this holiday week re-release, nutritional wellness is back on the menu in senior living, and this “re-release” with Margaret Roche and host Aaron Fish gives operators a practical, no‑nonsense roadmap for getting it right. we go way back into the archives to unpack what *real* wellness looks like on the plate in senior living communities. Margaret & Aaron break down how to build a clear, evidence-based nutrition philosophy, translate it into menus residents actually love, and create true collaboration between chefs, dining leaders, and dietitians. From the MIND and Mediterranean diets to plant-based options, texture-modified meals, and that irresistible fried chicken, they explore how to balance clinical best practices with soul-satisfying comfort food and resident choice. Perfect for senior living executives, dining directors, and wellness teams who want to improve outcomes, occupancy, and the overall resident experience through smarter, more intentional food and hospitality programmingTips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT445 #TipsFromTrestle #SeniorLiving #AssistedLiving #SeniorLivingFood #SeniorLivingDining #FoodAsMedicine #SeniorNutrition #WellnessPrograms #MINDDiet #MediterraneanDiet #PlantBasedEating #DietitianApproved #CulinaryLeadership #ResidentExperience #ReRelease

In this episode of Tips From Trestle, host Aaron Fish sits down at the Georgia Senior Living Association Conference with senior living expert Jocelyn Schrader to unpack how activity programs can directly drive occupancy and revenue. They explore why a strategic activity calendar is one of the most powerful sales tools in assisted living and independent living, from scheduling tours around high-impact events to renaming generic programs so they resonate with prospects and families. Jocelyn shares how aligning sales, activities, and food & beverage in a “new triad” transforms the resident experience, boosts referrals, and turns residents into the community's best ambassadors. Whether you lead sales, life enrichment, or dining, you will learn practical ways to differentiate your senior living community, improve tour conversions, and market events that truly stand out.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT444 #TipsFromTrestle #SeniorLiving #AssistedLiving #SeniorLivingMarketing #LifeEnrichment #ActivityDirector #SeniorLivingSales #ResidentExperience #SeniorCareLeadership #OccupancyGrowth #DiningAndHospitality #SeniorLivingEvents #TourToMoveIn #EngagedResidents #SeniorLivingPros

With the holidays upon us, Tips from Trestle explores the impacts of seasonal depression, caregiver burnout, and mental health in senior living with therapist and caregiver advocate Stephanie Muskat of Compassion in Caregiving. We explore how seasonal affective disorder impacts both family and professional caregivers supporting residents with dementia, chronic illness, and complex care needs. Stephanie shares practical strategies like SAD lamps, winter outdoor time, mindfulness body scans, and micro self-care moments caregivers can realistically fit into busy days. The conversation tackles emotional exhaustion, fight–flight–freeze responses, and how unresolved childhood patterns shape today's coping skills. Senior living leaders also learn how simple acknowledgment, teamwork, and everyday check-ins create psychologically safe, resilient communities for caregivers and families.You can get more great insights from Stephanie on her podcast Caregiver's Compass, available now on Spotify & Apple Podcasts.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT443 #TipsFromTrestle #SeniorLiving #CaregiverSupport #SeasonalDepression #SADAwareness #MentalHealthMatters #DementiaCare #CaregiverBurnout #SeniorLivingLeaders #HospitalityMatters #MindfulCaregiving #CompassionInCaregiving #ResidentExperience #SeniorCareProfessionals #WellnessInSeniorLiving

In “Metrics With a Human Touch”, Tips from Trestle host Aaron Fish and ECP national sales consultant Loren Odom unpack how smart technology and meaningful data can transform senior living operations while keeping residents at the heart of every decision. They explore how eMAR, EHR, and digital workflows reduce documentation errors, protect licensure, and improve survey readiness, all while giving nurses and frontline teams precious time back for real connection and hospitality-driven care. The conversation dives into medication management metrics, move-in automation, and integrated reporting that support value-based care, better staffing decisions, and stronger stories for owners and investors. Senior living leaders will learn how to turn metrics into actionable insights without losing the warm, high-touch resident experience that defines great communities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT442 #TipsFromTrestle #SeniorLiving #SeniorLivingLeadership #SeniorLivingTech #SeniorLivingMarketing #SeniorCareInnovation #LongTermCare #AssistedLiving #ResidentExperience #HospitalityInCare #CulinaryExcellence #HealthcareTech #DigitalTransformation #ValueBasedCare #AgeTech

In this holiday week re-release, we look back at Aaron's conversation with Christie Freeze from the ALAA Spring Conference. They discuss how video is transforming the senior living industry and explore the power of authentic video in building trust, boosting occupancy, and nurturing resident loyalty. Christie shares actionable strategies for senior living operators, from using evergreen and personalized videos to reduce no-shows and foster community, to engaging staff and residents in content creation. Learn how simple, unscripted videos can create psychological proximity, enhance the resident experience, and turn leads into lifelong ambassadors. Whether you're a sales director, chef, or activities coordinator, this episode reveals how video can elevate your senior living community's hospitality and care.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT417 #seniorliving #seniorcare #assistedliving #eldercare #customerloyalty #community #hospitality #elevatetheexperience #caregiver #family #wellness #dementia #videoengagement #authenticity #residentexperience

Discover what placement consultants really see during senior living tours in this revealing conversation with Jenny Skis, founder of Premier Senior Solutions. With 25+ years of healthcare expertise, Jenny exposes critical dining red flags that operators miss—from wrinkled linens to empty dining rooms at mealtime. Learn why authentic resident experiences outperform polished brochures, how storytelling builds trust with families, and which culture elements create lasting connections. Jenny shares insider placement strategies, explains why older communities often outperform new construction, and reveals the power of personalized touches. This episode is essential listening for senior living operators, food service directors, and hospitality teams seeking to improve occupancy through genuine resident-centered dining experiences that families can feel during tours.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT440 #SeniorLiving #SeniorLivingDining #SeniorCarePlacement #AssistedLivingTips #HealthcareDining #ResidentExperience #SeniorLivingCulture #FoodServiceManagement #SeniorCareConsultant #ElderCareAdvice #MemoryCareDining #SeniorLivingMarketing #AgingInPlace #SeniorLivingCommunity

This special Veterans Day episode of Tips from Trestle features Navy Petty Officer First Class Michael Lammey, who survived a catastrophic boiler explosion aboard the USS Frank Cable that left him with third-degree burns over 48% of his body. After enduring more than 50 surgeries, Michael transformed his life-altering experience into hope through Folds of Honor's Speakers Bureau, sharing his story to honor fallen service members and educate audiences about military sacrifice. We explore how Folds of Honor has awarded over $340 million in scholarships to families of fallen or disabled military members and first responders since their inception in 2007. The episode also features Marc Mosley from Ben E Keith Foods discussing their eight-year partnership supporting Folds of Honor's mission. Learn how the work Folds of Honor does creates a lasting impact for military & first responder families facing unimaginable challenges and discover ways to support this life-changing organization.​​​To Support Folds of Honor, please check out their website at http://www.foldsofhonor.org/Tips from Trestle is sponsored by: eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT439 #VeteransDay #FoldsOfHonor​​ #MilitaryFamilies​ #VeteranSupport #HonorTheirSacrifice​ #ThankYouVeterans​ #Scholarships​ #SupportOurVeterans​ #MilitaryHeroes​ #VeteransDay2025​

Unlock proven secrets to "Managing from the Middle" in this special episode, recorded live during a recent "Cocktails & Conversations" hosted by Trestle Hospitality. Discover the art of the middle in this insightful episode, as host Aaron Fish welcomes Chrystal Hawley, Regional Director of Operations for Oak Senior Living. Chrystal shares practical strategies for thriving in middle management—balancing expectations from senior leadership with the needs of your frontline team. This episode offers actionable tips for building boundaries, embracing resets, scheduling real downtime, and motivating teams in high-pressure environments. Learn the value of leadership from the center, where communication, collaboration, and culture collide to create lasting impact. Insights for directors, managers, and senior living professionals looking to lead confidently, boost performance, and foster positive workplace culture, this episode reveals secrets to staying resilient and effective, even when caught between competing priorities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT438 #WorkLifeIntegration #SeniorLiving #HospitalityMatters #TimeManagement #LeadershipLessons #FoodServiceInnovation #MomLife #CaringCommunities #ResidentExperience #CalendarHacks #ResetAndRecharge #BoundariesMatter #WomenInLeadership #StorytellingSuccess #TipsFromTrestle

Senior living emergency preparedness expert Kristie Schutt reveals the five critical keys to creating bulletproof emergency preparedness plans for foodservice operations. This essential episode covers comprehensive risk assessment strategies spanning natural disasters, cyber attacks, and human threats. Learn proven techniques for developing emergency policies, staff communication protocols, and Christie shares her insider knowledge on managing power outages, downtime procedures, and maintaining food safety during crisis situations. Perfect for senior living operators, foodservice directors, healthcare administrators, and emergency management professionals seeking actionable strategies to protect residents and maintain operations during hurricanes, floods, cyber attacks, and other emergencies. Discover how AdvantageTrust supports communities with emergency equipment, shelf-stable foods, refrigerated trucks, and specialized vendor networks to ensure operational continuity when disaster strikes by visiting their website at www.advantagetrustgp.com or email the team at foodinfo@healthtrustpg.com #TFT436 #EmergencyPreparedness​ #SeniorLiving​​ #HurricaneSeason #FoodService​​ #DisasterPlanning​ #HealthcareSafety​ #CrisisManagement #SeniorCare​​ #EmergencyManagement​ #FoodSafety​ #AssistedLiving #OperationalResilience​ #CyberSecurity​ #WeatherEmergency #HospitalityMatters

Senior living emergency preparedness is a topic that always needs a refresher, and we are avoiding the “panic” with expert Kristie Schutt in this week's episode. Kristie reveals the five critical keys to creating bulletproof emergency preparedness plans for foodservice operations. This essential episode covers comprehensive risk assessment strategies spanning natural disasters, cyber attacks, and human threats. Learn proven techniques for developing emergency policies, staff communication protocols, and Christie shares her insider knowledge on managing power outages, downtime procedures, and maintaining food safety during crisis situations. Perfect for senior living operators, foodservice directors, healthcare administrators, and emergency management professionals seeking actionable strategies to protect residents and maintain operations during hurricanes, floods, cyber attacks, and other emergencies.Discover how AdvantageTrust supports communities with emergency equipment, shelf-stable foods, refrigerated trucks, and specialized vendor networks to ensure operational continuity when disaster strikes by visiting their website at http://www.advantagetrustgp.com/ or email the team at foodinfo@healthtrustpg.com#TFT437 #EmergencyPreparedness #SeniorLiving #HurricaneSeason #FoodService #DisasterPlanning #HealthcareSafety #CrisisManagement #SeniorCare #EmergencyManagement #FoodSafety #AssistedLiving #OperationalResilience #CyberSecurity #WeatherEmergency #HospitalityMatters

Join Aaron as he interviews Sara Mitchell, co-founder and president of Solinity Marketing, in this essential re-release examining how senior living communities can leverage culinary programs for enhanced marketing impact. Originally aired February 2025, this episode reveals proven strategies for transforming dining experiences into authentic storytelling opportunities that drive occupancy and resident satisfaction.Sara shares her unique journey from ESPN sports reporter to senior living marketing expert, sparked by her work with legendary coach Pat Summitt during her battle with early-onset dementia. Discover how communities can capture authentic resident testimonials, create compelling video content using simple iPhone techniques, and integrate culinary excellence across sales, marketing, and activities departments. This episode provides actionable insights for marketing directors, executive chefs, and senior living operators seeking to maximize their dining programs' promotional potential through resident-driven storytelling, strategic social media integration, and cross-departmental collaboration that converts prospects into residentsTips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT405 #Rerelease #SeniorLiving #CulinaryExcellence #FoodAndHospitality #Marketing #DiningExperience #Storytelling #ResidentVoices #CommunityConnections #FoodMemories #HospitalityMatters #Branding #SeniorLivingMarketing #SeniorLivingCommunity

Tune in to discover how community-first leadership transforms organizational culture and drives measurable business results in this episode of Tips from Trestle! Aaron interviews Chris Catania, community leadership expert and author, who reveals how his proven frameworks can help scale authentic connections across multi-location senior living operations. Learn how Fortune 500 companies leverage community building to increase employee retention, reduce social isolation among seniors, and generate millions in cost savings through strategic relationship management. Listen to Chris's actionable strategies for measuring community ROI, breaking down departmental silos, and implementing both digital and in-person community programs that enhance the resident experience while strengthening bottom-line performance. This conversation proves why soft skills are essential business strategies for modern senior living operators managing multiple communities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT435 #SeniorLiving #TipsFromTrestle #SeniorLiving #CommunityBuilding #LeadershipDevelopment #SeniorCare #AssistedLiving #HealthcareLeadership #ResidentEngagement #CommunityFirst #EmployeeRetention #SocialIsolation #SeniorWellness #HospitalityIndustry #OrganizationalCulture #BusinessStrategy #AuthenticLeadership

As we grow and develop, we know we have to crawl be fore we can run. And on this episode of Tips form Trestle, we sprint into the details on how to successfully implement senior living technology with Jenn Kent's proven "crawl, walk, run" methodology. As Director of Project Management at Harmony Senior Services, Jen transformed 45 communities from manual paper processes to seamless digital dining operations using eMenuChoice point-of-sale systems. Learn her seven essential steps for technology implementation success, including creating custom playbooks, role-based training approaches, and cross-departmental accountability strategies. This episode reveals practical insights for senior living operators navigating digital transformation, featuring actionable advice on hardware preparation, staff training methodologies, and ongoing system support to drive resident satisfaction and operational efficiency.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT434 #SeniorLiving #TipsFromTrestle #TechImplementation #DigitalTransformation #SeniorCare #AssistedLiving #HealthTech #SeniorDining #HospitalityTech #ProjectManagement #ElderCare #SeniorLivingTech #AgeTech #CareInnovation #HealthyAging #ResidentExperience

On this bright episode of Tips from Trestle, learn how United Group of Companies illuminates active adult living through their trademarked SUN® Program. Join Aaron as he explores resident engagement with VP of Sales Francine Bass and VP of Lifestyle Joanne DiMarco, who reveal how thoughtful programming transforms communities from apartments into thriving lifestyle destinations.Learn how the SUN® Program combats social isolation among seniors, turning health risks into opportunities for connection and joy. The dynamic duo shares how their 7 Core Lifestyle Concepts and unreasonable hospitality principles create monthly activities that residents actually want to participate in—generating remarkable retention rates and extended stays that outshine industry standards.From resident-led cooking adventures to staff-supported educational journeys, see how personalized programming creates authentic community connections that money can't buy. Plus, uncover proven tactics for leveraging social media storytelling, video marketing, and referral-generating events that attract prospects in the expanding baby boomer market. This episode proves that when you sell lifestyle instead of square footage, everyone wins.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT433 #SeniorLiving #ActiveAdultLiving #SeniorLifestyle #BabyBoomers #WellnessCommunity #SocialIsolation #55PlusCommunity #SeniorWellness #ActiveLiving #CommunityConnection #LifestyleProgramming #RetirementGoals #HealthyAging #SeniorLivingInnovation #ResidentEngagement #MindfulSeniorLiving

Ready to explore the OG culinary hack for your kitchen? Discover how speed scratch cooking transforms senior living food service operations with culinary expert Cody Middleton from Ben E Keith Foods. This essential Tips from Trestle episode explores practical solutions for labor challenges, cost management, and food safety in senior living kitchens. Learn why speed scratch techniques help small communities deliver restaurant-quality meals while maintaining tight budgets and limited staff. Middleton shares proven strategies for implementing ready-to-use products, reducing food waste, improving resident satisfaction, and enhancing staff quality of life. Perfect for senior living executives, food service directors, and culinary professionals seeking actionable insights on modern kitchen operations, menu planning, and operational efficiency. Host Aaron Fish guides this deep-dive conversation covering everything from financial analysis to staff training, making complex culinary concepts accessible for non-food service managers in today's challenging senior care environment.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrustConnect with Cody: pcmiddleton@benekeith.com#TFT432 #SeniorLiving #ChefDriven #FoodService #CulinaryExcellence #SeniorCare #AssistedLiving #KitchenEffiency #MenuPlanning #FoodSafety #Healthcare #ElderCare #Hospitality #CommunityDining #LongTermCare #AgingInPlace #SeniorWellness

Discover how exceptional hospitality transforms senior living dining in this essential Tips from Trestle episode. Host Aaron Fish interviews Shawn McGregor, Senior Executive Chef at Healthcare Services Group, who oversees culinary operations for over 2,000 kitchens nationwide. Learn proven strategies for staff training, showtime cooking engagement, and managing dietary restrictions in senior care. Sean shares powerful resident connection stories and reveals why getting chefs out of the kitchen creates unforgettable experiences for prospects and residents alike. This episode provides actionable insights for senior living operators, executive chefs, and marketing directors on leveraging food service as a powerful sales and engagement tool. Topics include kitchen tours, resident satisfaction surveys, clinically-driven menus, and creating authentic hospitality moments that drive occupancy and retention in today's competitive senior living market.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT431 #SeniorLiving #ChefDriven #HospitalityExperience #SeniorCare #FoodServiceInnovation #CulinaryWellness #ResidentEngagement #AssistedLiving #HealthyAging #CommunityDining #ElderCare #SeniorLivingMarketing #ShowtimeCooking #DiningExperience #SeniorNutrition

We're bringing back this fan-favorite episode of Tips from Trestle as we're thrilled to announce our exciting new partnership with Zinnia TV! Join Aaron as he sits down with Allyson Schrier, co-founder and president of Zinnia TV, in this transformative conversation about revolutionizing dementia care through innovative streaming technology.Discover how Allyson's personal caregiving journey sparked the creation of research-driven, plot-free video content that's changing lives in senior living communities worldwide. Learn about Zinnia's proven ability to reduce agitation, foster meaningful reminiscence, and empower both professional and family caregivers with powerful connection tools.This re-release comes at the perfect time as Trestle Hospitality Concepts partners with Zinnia TV to bring this groundbreaking dementia-friendly innovation to our clients via our Fractional Director of Resident Engagement program! Hear the science, stories, and research behind this unique streaming service that's earning recognition from major institutions and transforming quality of life for people living with dementia.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT421 #DementiaCare #SeniorLiving #MemoryCare #TechForGood #CaregiverSupport #AgingInnovation #DigitalHealth #SeniorWellness #HealthcarePodcast #LongTermCare #DementiaAwareness #FoodService #HospitalityIndustry #CareTech #InnovativeCare

Discover the hidden gaps destroying memory care programs in this essential Tips from Trestle episode featuring Dawn Platt, National Director of Memory Care Programs for Discovery Senior Living. Aaron Fish explores how operators can transform their dementia care approach using data analytics, micro-training strategies, and family engagement techniques across 180+ communities nationwide. Learn why traditional memory care programs fail modern residents, how to measure engagement and behavioral patterns, and practical steps for implementing personalized care plans. Dawn shares her proven methodology for reducing incidents, improving staff retention, and creating meaningful resident experiences through her award-winning podcast "The Disappearing Mind." Essential listening for senior living executives, memory care directors, and healthcare professionals seeking evidence-based solutions for dementia care excellence, staff empowerment, and family satisfaction in today's evolving senior living landscape.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT429 #SeniorLiving #MemoryCare #DementiaCare #SeniorCare #AssistedLiving #ElderCare #CaregiverSupport #DementiaAwareness #HealthcarePodcast #SeniorWellness #CommunitySupport #MentalHealthAwareness #AgingInPlace #LongTermCare #HospitalityMatters

Join Aaron this week as he interviews Bonnie Brindle - "The Anxiety Avenger," on managing anxiety in senior living communities. This essential episode explores practical strategies for helping seniors navigate challenging transitions while supporting overwhelmed caregivers and staff. Brindle, author of "Cracking The Crazy Maker's Code," shares evidence-based techniques for creating calmer community environments and reducing workplace stress. Discover how to identify early anxiety warning signs, improve staff wellbeing, and foster positive energy throughout your senior care facility. Perfect for administrators, caregivers, family members, and hospitality professionals seeking actionable mental health solutions in senior living settings. Learn transformational strategies that enhance resident experiences while preventing caregiver burnout in today's demanding healthcare landscape.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrustGet Bonnie's Resources:Her Book: https://amzn.to/45FPh4uSoaring Seniors Sourcebook: A Superhero's Guide to Mental, Physical, and Social Wellness...for Seniors 60+: https://www.bonniebrindle.com/tireswingseniors#TFT428 #SeniorLiving #SeniorCare #MentalHealthAwareness #AnxietyAwareness #Caregiving #Caregiver #AssistedLiving #ElderCare #MentalHealthMatters #SeniorWellness #HealthcareWorkers #CommunitySupport #MentalHealthSupport #SeniorTransitions #HospitalityMatters

According to recent research, social isolation is considered more dangerous than smoking a pack of cigarettes a day. For seniors, social isolation stands out because it amplifies multiple other health risks simultaneously. Unlike single-condition risk factors, social isolation creates a cascade effect that impacts both physical and mental health outcomes.In this compelling episode of Tips from Trestle shows how cutting-edge technology is revolutionizing how senior living communities are combating social isolation. Aaron discusses this and more with Josh Harris, National Sales Director at AccuShield, sharing about their groundbreaking Love Meter project—an innovative visitor management system that uses data analytics to identify at-risk residents experiencing social isolation and depression. Learn how this technology transforms senior care by tracking visitor patterns, matching volunteers with residents based on shared interests, and improving staff retention through meaningful engagement opportunities.Explore the future of value-based care in senior living, the integration of behavioral health into the senior living model, and practical solutions for enhancing resident wellbeing through data-driven insights and community connections.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT427 #SeniorLiving #ProjectLoveMeter #CareCommunity #ResilientLeadership #ResidentSafety #ResidentEngagement #LongTermCare #HealthCareHeroes #SeniorLivingTech #SocialIsolation #SeniorCare #HealthTech #DigitalHealth #ValueBasedCare #TipsFromTrestle #NewEpisode #MentalHealthMatters #AgeInPlace

This episode of Tips from Trestle is an exploration of emergency preparedness for senior living communities, focusing on food service and disaster planning. Aaron takes over the Ben E Keith studios and welcomes in industry veterans Lenny Raymond and Joyce Lamilla, who share firsthand experiences from Hurricane Katrina and major ice storms, revealing how critical pre-planning, culture, and communication are when disaster strikes. Learn how to customize emergency menus, calculate essential supplies like water, and ensure staff and residents are well cared for during crises. With insights on distributor-operator partnerships and real-world disaster scenarios, this podcast delivers actionable tips for senior living leaders to improve their emergency response plans, maximize resident safety, and maintain high-quality hospitality—even in the harshest conditions.Tips from Trestle is sponsored by: - eMenuChoice: https://bit.ly/TFT_eMenu - WiseOx: https://bit.ly/TFT_WiseOx - Ben E Keith Foods: https://bit.ly/TFT_BEK - AdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT426 #SeniorLiving #EmergencyPreparedness #FoodService #DisasterPlanning #HospitalityHeroes #CrisisManagement #SeniorDining #CareCommunity #ResilientLeadership #MenuPlanning #StaffWellbeing #ResidentSafety #DistributionChallenges #LongTermCare #HealthCareHeroes

Ready to help your senior living community get ahead of the wellness curve? In this lively episode, Aaron sits down with Brenda Davis, a top plant-based dietitian and international speaker, to unpack how plant-powered eating is transforming senior health. Dive into real-life stories of dramatic turnarounds, practical tips for making menus more plant-forward, and actionable advice for culinary teams looking to please even the most skeptical eaters. Brenda reveals the surprising science behind plant-based nutrition for older adults, how it supports longevity, cognitive function, and reduces the need for multiple medications. Whether you're a senior living operator, dietitian, chef, or family member, you'll gain expert insights on boosting satisfaction, cutting costs, and future-proofing dining programs by embracing the plant-based movement. Discover how delicious food can fuel vibrant lives and happier communities!Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT423 #SeniorLiving #HealthyAging #PlantBasedDiet #SeniorNutrition #PlantPoweredSeniors #AgingWell #WellnessForSeniors #EatMorePlants #SeniorDining #VegetarianSeniors #AgelessNutrition #LongevityLifestyle #SeniorHealthCare #PlantForward #CulinaryWellness

Tune in to hear how Presbyterian Homes and Services revolutionized their 47-community senior living operation with point-of-sale technology. Aaron interviews Mary Kieffer, traveling nutrition and culinary director, who shares insider insights on implementing comprehensive POS systems across multiple senior care levels. Learn how integrated technology solutions enhance resident safety through EHR connections, streamlining manual processes, and expand beyond dining to salon services, fitness programs, and family engagement portals. This episode reveals practical strategies for senior living operators seeking operational efficiency, revenue optimization, and improved resident experiences through technology integration. Mary provides actionable advice on cross-departmental collaboration, staff training, and leveraging data analytics for better resident care outcomes in today's competitive senior living marketplace.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT424 #SeniorLiving #HealthcareTech #PointOfSale #SeniorCare #AssistedLiving #HealthcareInnovation #ElderCare #DigitalHealth #ResidentExperience #CommunityDining #SeniorServices #HealthTech #CaregiverSupport #HospitalityTech #SeniorWellness

Tips from Trestle sat down this week with Chef Matthew Thompson, Chief Culinary Officer at Restaura, to discuss the creation of new culinary and hospitality standards for senior living communities. Learn about the partnership with the International Council on Active Aging, the five core domains of excellence, and the innovative Plate of Distinction program. Chef Thompson shares insights on culinary inclusivity, wellness-driven nutrition, and the importance of hospitality in resident satisfaction. This episode is a must-listen for senior living professionals, culinary leaders, and anyone interested in the future of food, wellness, and community engagement in senior care.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT423 #SeniorLiving #CulinaryExcellence #HealthyAging #Hospitality #Wellness #ActiveAging #FoodInnovation #SeniorDining #DiningExperience #MenuDevelopment #SustainableDining #CommunityEngagement #ResidentSatisfaction #FoodService #AgingWell

Discover how empathy is transforming leadership in senior living on this episode of Tips from Trestle. Host Aaron Fish welcomes Joseph Cope, “The Empathy Guy,” to break down the actionable CARGO Model for building genuine human connection and accountability in senior living communities. Learn the difference between empathy and sympathy, why empathy is a measurable business skill, and how leaders can foster a culture that improves retention, resident experience, and staff satisfaction. Packed with practical advice for culinary directors, executive directors, and all senior care professionals, this episode is your guide to creating a thriving, people-centered workplace in the evolving world of senior living food and hospitality.Click here for Joseph's CARGO Empathy FrameworkTips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT422 #seniorliving #seniorcare #assistedliving #eldercare #healthcare #caregiver #community #empathy #leadership #hospitality #compassion #aging #selfcare #caregiving #mentalhealth

Come explore the transformative impact of Zinnia TV on dementia care in this episode of Tips from Trestle! Aaron sits down with Allyson Schrier, co-founder and president of Zinnia TV, who shares her deeply personal journey from caregiver to dementia advocate and tech innovator. Learn how Zinnia's research-driven, plot-free video content is revolutionizing engagement for people living with dementia—reducing agitation, fostering reminiscence, and empowering caregivers with meaningful connection tools. Discover the science and stories behind this unique streaming service, its proven benefits for senior living communities and home care, and ongoing research partnerships with major institutions. Whether you're a senior living professional, family caregiver, or technology enthusiast, this episode offers actionable insights and inspiration for improving quality of life through dementia-friendly innovation.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT421 #DementiaCare #SeniorLiving #MemoryCare #TechForGood #CaregiverSupport #AgingInnovation #DigitalHealth #SeniorWellness #HealthcarePodcast #LongTermCare #DementiaAwareness #FoodService #HospitalityIndustry #CareTech #InnovativeCare

Join Aaron and guest Carrie Aalberts, aka Dementia Darling, for a lively exploration of dementia care through the lens of food, hospitality, and joyful living. Discover how understanding “behaviors” as communication transforms senior dining, why nonverbal cues matter, and how to create truly person-centered environments. Packed with practical tips on reducing overstimulation, designing dignified dining spaces, and honoring residents' routines, this episode is a must-listen for senior living professionals, caregivers, and families. Learn how small changes—like red plates and positive energy—can spark big improvements in memory care. Tune in for actionable advice, heartfelt stories, and a fresh perspective on making every meal meaningful in senior living communities.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT420 #SeniorLiving #DementiaCare #MemoryCare #PersonCenteredCare #ElderCare #CaregiverTips #SeniorDining #CompassionateCare #HospitalityMatters #AgingWell #DiningWithDignity #Gerontology #ResidentExperience #DementiaAwareness #JoyfulAging

Discover how senior living dining is being transformed in this episode of Tips from Trestle. Aaron welcomes Liz Oba Killinger, Real Food Mission Ambassador at Thomas Cuisine, to discuss the shift from processed foods to nutrient-dense, scratch-made meals in senior living communities. Liz shares practical strategies for balancing resident preferences with a real food philosophy, engaging both staff and residents in the journey toward wellness and operational excellence. Learn how Thomas Cuisine's approach boosts resident satisfaction, supports longevity, and empowers culinary teams. Perfect for senior living operators, chefs, and wellness advocates seeking actionable insights to elevate food service and resident engagement in today's competitive senior living landscapeTips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT419 #SeniorLiving #FoodService #wellness #healthyeating #seniorcare #hospitality #healthyfood #community #nutrition #aging #residentengagement #scratchcooking #culinarywellness #realfood #assistedliving

We kick off our summer season with another great conversation form the ALAA Spring Conference! This week's episode finds Aaron catching up with Joyce Lamilla, Director of Healthcare and Nutrition Solutions at Ben E Keith Foods, to explore the evolving role of dietitians in senior living food service. Joyce shares her journey from clinical dietitian to distributor, revealing how her team customizes menus, leverages technology, and supports operators with cost control and compliance. Discover how Ben E Keith's hands-on approach, innovative menu solutions, and personal customer service are transforming dining experiences for residents across 21 states. Whether you're a senior living operator or a food service professional, this episode brings great insights on menu development, technology adoption, and building lasting partnerships in the senior living foodservice industry.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsAdvantageTrust GPO#TFT418 #SeniorLiving #FoodService #DietitianLife #MenuDevelopment #HospitalityInnovation #HealthcareFood #SeniorCare #DiningExperience #NutritionSolutions #CostControl #TechInSeniorLiving #ResidentExperience #CustomMenus #FoodDistribution #HealthyAging

Discover how video is transforming the senior living industry in this latest episode of Tips from Trestle. Aaron sits down with Christie Freeze, senior care guide and video communication expert, to explore the power of authentic video in building trust, boosting occupancy, and nurturing resident loyalty. Christie shares actionable strategies for senior living operators, from using evergreen and personalized videos to reduce no-shows and foster community, to engaging staff and residents in content creation. Learn how simple, unscripted videos can create psychological proximity, enhance the resident experience, and turn leads into lifelong ambassadors. Whether you're a sales director, chef, or activities coordinator, this episode reveals how video can elevate your senior living community's hospitality and care.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT417 #seniorliving #seniorcare #assistedliving #eldercare #healthcare #community #hospitality #aging #caregiver #family #wellness #dementia #videoengagement #authenticity #residentexperience

On this episode of Tips from Trestle, Aaron welcomes Michelle Magner, founder of Inspired Caring, to discuss supporting families through the transition to memory care. Recorded live at the ALAA Spring Conference, Michele draws from her extensive experience as a caregiver and certified dementia practitioner, to share practical strategies for calming the chaos, focusing on the “Three C's” - curiosity, communication, and compassion. The conversation highlights the importance of mindfulness, gratitude practices, and holistic support for both residents and caregivers. Listeners gain actionable insights for improving the senior living experience, fostering stronger family relationships, and elevating foodservice and hospitality standards. These practices are great not just for caregivers, but for everyone working in senior living!Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith Foods AdvantageTrust GPO#TFT416 #SeniorLiving #CaregiverSupport #DementiaCare #MemoryCare #MindfulnessMatters #GratitudePractice #FamilyCaregivers #InspiredCaring #SeniorDining #AgingWell #CompassionateCare #HospitalityLeaders #ElderCare #CommunityExperience

This episode of Tips from Trestle features Todd Smith, founder of Odessa Connect, exploring how technology can truly serve seniors in living communities. Smith introduces the concept of "the last five feet" - the critical final step where technology meets the user, often overlooked in design. He discusses Odessa Connects journey to a TV-based solution, emphasizing intuitive interfaces, inclusive design, and meaningful family connectivity. The conversation highlights lessons learned in bridging the digital divide, optimizing user experience for older adults, and fostering social engagement to combat isolation and enhance quality of life.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith Foods#TFT415 #SeniorLiving #AgingTech #LastFiveFeet #DigitalInclusion #ResidentExperience #TechForSeniors #HospitalityInnovation #FamilyConnectivity #UserCentricDesign #AccessibleTech #CommunityEngagement #SeniorCare #SocialIsolation #TVTechnology

This episode of Tips from Trestle - recorded live at the ALAA Spring Conference - features risk management expert Steve Growth, who reveals that risk management in senior living is definitely more than just having really good insurance. Steve explains why prioritizing employee safety goes far beyond workers' compensation-it directly affects staff retention, company culture, resident satisfaction, and operational success. Listeners learn practical steps for tracking injury data, responding to incidents, and fostering a culture where safety is valued. The conversation highlights how a proactive approach to risk management can transform both the caregiver and resident experience in senior living communities. To download Steve's “Safety Leadership Self-Evaluation”, click here: https://bit.ly/TFT414_DownloadTips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith Foods#TFT413 #SeniorLiving #RiskManagement #WorkplaceSafety #EmployeeWellbeing #AssistedLiving #CaregiverSupport #ResidentExperience #StaffRetention #CultureOfCare #InjuryPrevention #SeniorCare #HealthyWorkplace

Let's learn how to create a voice that will resonate with any audience! This episode of "Tips from Trestle" features Dana Weaver, a leadership and communication coach with deep roots in senior living. Dana shares her journey from nursing home administrator to empowering women entrepreneurs, emphasizing the importance of magnetic leadership—rooted in authentic communication, deep listening, and storytelling. She discusses actionable strategies for frontline staff and leaders to foster trust, engagement, and psychological safety in senior living communities. The conversation also highlights how technology and person-centered dining experiences are transforming foodservice, ultimately enhancing resident satisfaction and operational efficiency in senior care environments.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith Foods#TFT413 #SeniorLiving #LeadershipDevelopment #WomenInLeadership #MagneticLeadership #EmpathyInLeadership #SeniorDining #HospitalityIndustry #ResidentExperience #StorytellingForLeaders #ActiveListening #CommunityEngagement #DiningInnovation #PersonCenteredCare #SeniorLivingTrends

Let's explore the haunted halls of senior dining innovation in this spine-tingling episode of "Tips from Trestle!” Aaron joined by culinary conjurers Jasmine Killebrew & Chad Lauderbaugh, who reveal how The Sharon at South Park summoned a ghost kitchen—Allison's—to deliver fine dining straight to residents and those lurking on the waitlist. Discover the tricks and treats behind launching a DoorDash-powered phantom kitchen, the eerie logistics of meal delivery, and the magic of leveraging existing staff and menus. Their chilling advice: measure success by the spirits you lift, not just the profits you raise. Don't be afraid—no ghosts here, just delicious innovation!Tips from Trestle is sponsored by:eMenuChoiceWiseOx Ben E Keith Foods#TFT412 #GhostKitchen #SeniorLiving #FoodService #CulinaryInnovation #HauntedHospitality #SpookyDining #DiningExperience #MealDelivery #TechInSeniorCare #CommunityDining #HealthyAging #SeniorCareLeaders #FoodTrends2025 #HospitalityTech

This episode of Tips from Trestle finds Aaron connecting with Alexis Baker, a board-certified music therapist and dementia practitioner, about the transformative power of music therapy in senior living communities. Alexis explains how music therapy goes beyond entertainment, using evidence-based methods to enhance cognitive, emotional, and social well-being for seniors, particularly those with dementia. She shares inspiring stories, discusses the science behind music's impact on the brain, and highlights her innovative virtual programs developed during the pandemic. This episode is a deep dive into how music fosters connection, joy, and healing in senior care.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith Foods#TFT411 #SeniorLiving #MusicTherapy #HealingWithMusic #DementiaCareSolutions #SeniorLivingInnovation #MemoryCareMatters #MusicalHealing #AgingWithDignity #VirtualTherapyPrograms #SeniorWellness #ResidentEngagement #ElderCareSupport #CognitiveWellness #MusicAndMemory #CompassionateCare #LifeEnrichment

In this episode of Tips from Trestle, Aaron is joined by Dr. Rodney Harrell, Vice President of Family, Home, and Community at AARP, to discuss the seven housing mega trends shaping the future of senior living. From demographic shifts and affordability challenges to the importance of community connections and local government collaboration, Dr. Harrell shares insights on creating inclusive, adaptable, and livable environments for aging populations. This thought-provoking conversation emphasizes the need for innovative solutions that address evolving resident needs while fostering engagement and accessibility within broader communities.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsClarkPro#TFT410 #SeniorLiving #AgingInPlace #LivableCommunities #AffordableHousing #HousingEquity #ConnectedCommunities #InclusiveDesign #CommunityConnections #FutureOfHousing #UrbanPlanning #SeniorWellness #IntergenerationalLiving #SmartCommunities

In this episode of Tips from Trestle, Aaron dials up Chris Heinz, President of Westport One, a leader in senior living executive recruitment. With over 27 years of experience, Chris shares invaluable insights on how senior living communities can streamline their hiring process to attract top leadership talent. They discuss the importance of balancing speed and thoroughness in interviews, why a structured hiring strategy is crucial, and how organizations can avoid losing top candidates due to slow decision-making. If you're looking to build a stronger leadership team while improving recruitment efficiency, this episode is packed with actionable advice.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsClarkPro#TFT409 #SeniorLiving #SeniorLivingLeadership #HiringExcellence #RecruitmentTips #LeadershipMatters #SpeedToHire #SeniorCareJobs #WorkforceDevelopment #InterviewTips #TalentAcquisition #HRTrends #ExecutiveRecruiting #AgingServices

Get ready to vibe out with Gary Solomonson, founder of Virtical Learning Systems, as he shares his far-out insights on creating a community experience in senior living that will definitely pass the “vibe” check. With over 45 years in the industry, Gary breaks down the magic of creating the right “Community Vibe” into his five key touchpoints. He shares a tale of transforming a potential client's visit into a memorable experience through community engagement and authenticity. Tune in for a conversation that's all about spreading good vibes and making senior living communities feel like home.Tips from Trestle is sponsored by:eMenuChoiceWiseOxBen E Keith FoodsClarkPro#TFT408 #SeniorLiving #CommunityExperience #PositiveVibesOnly #SeniorCare #SalesLeadership #HospitalityMatters #CultureDrivenSales #SeniorLivingCommunities #VibeCheck #ResidentEngagement #DiningExperience #SeniorLivingTips #CommunityFirst #VibeCheck #AgingInPlace

On this week's Tips from Trestle, Aaron chats with Heather Burns, a seasoned resident engagement professional, to explore innovative strategies for enhancing senior living communities. Heather shares her resident-first philosophy, emphasizing holistic well-being that foster independence and purpose. She highlights the importance of bridging departmental silos, fostering teamwork, and training staff on empathy and compassion to elevate resident care. The discussion also unveils exciting initiatives in her role as the new Corporate Director of Resident Engagement for Trestle Hospitality Concepts - like a comprehensive engagement guidebook & tailored training programs to support activities directors in creating meaningful connections and thriving communities.Tips from Trestle is sponsored by:eMenuChoiceWiseOxClarkProBen E Keith Foods#TFT407 #SeniorLiving #ResidentEngagement #HolisticCare #MontessoriMethod #ElderCareInnovation #SeniorWellness #TeamworkInCare #CompassionateCare #ActivityDirectors #EmpathyInAction #CommunityConnections #SeniorLivingLeadership #SiloBuster #TrestleHospitality

This week's episode of Tips from Trestle finds Aaron immersing himself into the world of Residential Assisted Living (RAL) with guest Isabelle Guarino, COO of the Residential Assisted Living Academy. Together, they explore how RAL homes offer a unique, personalized alternative to traditional senior living communities by blending residential comfort with professional care. Isabelle shares insights on staffing, creative resident engagement, and the financial models that make RAL a compelling choice for families and entrepreneurs alike. With the "silver tsunami" approaching, this episode sheds light on how RAL homes can address the growing demand for senior care.Tips from Trestle is sponsored by: eMenuChoice (https://bit.ly/TFT_eMenu) WiseOx (https://bit.ly/TFT_WiseOx) ClarkPro (https://bit.ly/ClarkPro_TFT) Ben E Keith Foods (https://bit.ly/TFT_BEK)Social - RAL Academy TikTok: @ralacademy IG: @ralacademy X/Twitter: @ralacademy LinkedIn: https://www.linkedin.com/company/residential-assisted-living-academy/ Website: www.ral101.com#TFT406 #SeniorLivingInnovation #ResidentialAssistedLiving #SilverTsunami #CreativeCaregiving #SeniorCareRevolution #ResidentEngagement #PersonalizedSeniorCare #SmallHomeBigImpact #SeniorLivingTrends2025 #ElderCareSolutions #FoodServiceInSeniorLiving #CommunityCareMatters #InnovativeSeniorHousing #CompassionateCaregiving #FutureOfSeniorLiving

In this episode of Tips from Trestle, Aaron catches up with Sara Mitchell, co-founder and president of Solinity Marketing, to explore how food and hospitality can elevate senior living communities. Sara shares her unique journey from sports reporting to senior living marketing, emphasizing the power of storytelling in connecting with residents and families. They discuss leveraging culinary excellence as a key marketing strategy, the importance of authentic resident testimonials, and how everyday dining experiences can enhance community branding. Sara also provides practical tips for integrating food into social media campaigns and fostering collaboration between departments to create impactful narratives.Tips from Trestle is sponsored by:eMenuChoiceWiseOxClarkProBen E Keith Foods#TFT405 #SeniorLiving #CulinaryExcellence #FoodAndHospitality #Marketing #DiningExperience #Storytelling #ResidentVoices #CommunityConnections #FoodMemories #HospitalityMatters #Branding

This episode of Tips from Trestle features Corey Fein, a senior market strategist at Hireology, who shares actionable strategies for improving recruitment and retention in senior living communities. Corey emphasizes applicant-centric hiring practices, the importance of speed in recruitment, and diversifying applicant sources beyond job boards. He introduces the concept of a recruitment marketing funnel and highlights the role of employer branding in attracting top talent. Additionally, Corey discusses leveraging technology for onboarding and flexible scheduling while stressing the importance of career pathing to retain staff and foster growth within organizations.Tips from Trestle is sponsored by:eMenuChoiceWiseOxClarkProBen E Keith Foods#TFT404 #SeniorLiving #RecruitmentStrategies #EmployeeRetention #CareerGrowth #FlexibleWork #OnboardingSuccess #WorkforceDevelopment #HiringTrends2025 #CustomerExperience #TechInHospitality #HospitalityLeadership #DiningExperience #TalentAcquisition