Podcasts about airbnb open

Shannon Jones and Yadira Harrison visit Friends and discuss the importance of making cool stuff with friends in business, working with some of the world's biggest and most recognizable brands, diversity in marketing, and work-life balance. Shannon Simpson Jones Co-founder, verb. Shannon Simpson Jones is co-founder of Verb, a marketing consultancy that is redefining how consumers experience and interact with brands. Verb gives brands a new type of partner, providing a holistic approach to integrated and experiential campaigns, brand partnerships and proprietary platforms. At Verb, Shannon leads a diverse bi-coastal team, working with clients including Netflix, Everlane and Amazon. Shannon is a natural-born leader; inspiring her team to reach new heights and deliver for clients by staying ahead of the curve on industry trends. She also has exceptional business leadership skills - Shannon co-founded Verb just over two years ago, and she has already been on some of the industry's largest stages including SXSW, Fast Co Innovation Festival and CultureCon. Additionally, Shannon was named to the 2019 AdAge 40 Under 40 and the AdWeek Creative 100 with co-founder Yadira Harrison.   An avid seeker of innovation, Shannon has continued to keep her clients and her team on top of the latest trends in culture and entertainment. She is especially skilled in identifying key business challenges brands face and prioritizing and managing resources to solve them. Utilizing these skill sets, Shannon has also been working to build a platform in the death care industry to support people with end of life planning. Shannon is originally from Baltimore, Maryland and now resides in Brooklyn, New York with her husband and son. She is also a proud alum of the University of Maryland College Park. Yadira Noelle Harrison is a creative marketer and experiential expert who offers leadership and thoughtful solutions to brands. For nearly 20 years, she has led marketing strategy and execution for iconic and groundbreaking events, while also forging partnerships and developing innovative concepts for content, social media and programming.  Yadira is co-founder of Verb, a creative consultancy + agency developing brand experiences, partnerships, campaigns and proprietary platforms for brands such as Airbnb, HBO, FX, Lyft, Netflix and Everlane. She has been featured in Ad Age, Entrepreneur Magazine, Campaign US, Digiday and recognized as an inspiring Agency Leader on Adweek's ‘Creative 100' list. Before founding Verb with her longtime business partner Shannon Jones, Yadira was Vice President at creative agency Civic Entertainment Group, where she led Airbnb and eBay on numerous activations and proprietary franchises including Airbnb Open, Airbnb Haus @ Sundance Film Festival and On The Run with eBay Motors. Prior to, she led the Advertising & Partnership Marketing team at Macy's Parade & Entertainment Group pushing for digital and social integration, new art direction and large-scale promotional ideas to increase brand equity for Macy's annual events. Yadira is originally from Arlington, Texas and now resides in Los Angeles. She is also a proud alum of Syracuse University, an obnoxious lover of Formula 1 and a karaoke assassin. (No really, she was once told she performed Bruno Mars better than Bruno Mars, LOL). Yadira Harrison and Shannon Jones: two marketing masterminds who have taken the industry by storm with their dynamic and innovative approach to brand experiences. As co-founders of verb, their creative consultancy + agency offers a holistic and thoughtful approach to solving business challenges, working with some of the world's biggest and most recognizable brands like Airbnb (Barbie Dreamhouse, Home Alone, Bad Bunny Tour Truck), HBO (I May Destroy, In Treatment), and Netflix (Orange is the New Black, TUDUM). Yadira brings over 20 years of experience in creative marketing and experiential events, having led groundbreaking events and partnerships for leading brands like Macy's Parade & Branded Entertainment, Airbnb, and eBay. Meanwhile, Shannon is an avid seeker of innovation and has worked in marketing agencies for nearly 20 years, specializing in sports, entertainment, and talent endorsement deals across properties like NCAA Final Four, IMG Fashion Week, and Cirque du Soleil. Together, with their bi-coastal team, verb offers a wealth of experience and passion to their clients. They're dedicated to inspiring brands to reach new heights and stay ahead of industry trends, earning recognition from Ad Age, Entrepreneur Magazine, and Adweek's ‘Creative 100' list. They've also graced some of the industry's most prestigious stages at SXSW, Fast Co Innovation Festival, and CultureCon. Always hosted by Marina Franklin - One Hour Comedy Special: Single Black Female ( Amazon Prime, CW Network), TBS's The Last O.G, Last Week Tonight with John Oliver, Hysterical on FX, The Movie Trainwreck, Louie Season V, The Jim Gaffigan Show, Conan O'Brien, Stephen Colbert, HBO's Crashing, and The Breaks with Michelle Wolf    

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we'll answer your questions on Airbnb, STRs, real estate, and everything in between.Nicole asks:There is construction going on right near our two short-term rentals. What do you recommend we do to ensure guests continue to have a great stay even through the construction projects?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, visit Speakpipe.com/ThanksforvisitingAMAThanks for Visiting is produced by Crate Media.Mentioned in this episode:TFVCON | Join us September 24-26 in Columbus, Ohio for TFV CON 2023!Grab your spot now at tfvcon.com.Get 50% off your first 3 months of StayFi with code 'TFV.'Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!Sign up at hostmasterclass.com.

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Werde Teil einer Community mit bereits 30 000 Mitgliedern, die auf eine neue, persönlichere Art und Weise etwas zurückgeben möchten. Biete - wie wir - dein freien Wohnraum kostenlos Menschen an, die vorübergehend eine Unterkunft brauchen. In diesen Spezial rede ich mit meiner Frau Jacqueline über das Airbnb Projekt und wie wir mit unserer Wohnung in Kuala Lumpur (Malaysia) helfen können. Bist du mit dabei? Hier die wichtigsten Link's zu Open Homes: - https://www.airbnb.de/openhomes - https://openhomes.byairbnb.com/de/

Around the Globe We Go: Airbnb Experiences Provide the Ultimate Adventure. Farzad Sharif, Airbnb’s Senior Marketing Manager & Outpost Community Member, has helped launch, develop, and grow several products and brands throughout his career. His latest enterprise, Airbnb Experiences, hit the ground running in 2016. The new platform is designed to combine where you stay, what you do, and the people you meet along the way. Farzad creates an identity for each experience by creating an immersive, experiential full or multi-day adventure. A few of his favorite “experiences” include bar crawls or speakeasy tours to connect with likeminded people. It was Farzad’s job to introduce Trips to the world by producing the reveal film shown in CEO Brian Chesky’s Airbnb Open keynote at the historic Orpheum Theater in downtown Los Angeles. The company has ambitious endeavors to add car rentals, grocery deliveries, and flights to its platform to make it a seasoned travel company. Podcast Co-Hosts Marcus V Colombano, Pineapple Red Rainey, Raconteur About The Outpost Redwood Forum For Outpost's 2018 flagship event, Pineapple produced and hosted the Redwood Forum. As the business track for the event, Pineapple led an open discussion with industry insiders who shed light on business growth, market risks, and brand partnerships. They contributed anecdotal tales of past experience and broader insights from their current positions. As a forum, the panel and Outpost attendees joined in an interactive conversation to discuss key themes and related insights.

New York Times bestselling author and hospitality entrepreneur, Chip Conley is a leader at the forefront of the sharing economy. At age 26, the founder of Joie de Vivre Hospitality took an inner city motel and turned it into the 2nd largest boutique hotel brand in the world. After being CEO of his innovative company for 24 years, Chip accepted an invitation from the founders of Airbnb to help transform their promising home sharing start-up into the world's largest hospitality brand. In four years as Head of Global Hospitality & Strategy, he taught his award-winning methods to hundreds of thousands of Airbnb hosts and created the world-renowned Airbnb Open. Chip's books share his theories on transformation and meaning in business and life. In WISDOM@WORK: The Making of a Modern Elder (September 2018) he shares experiences from his tenure at Airbnb. Chip is also the founder of Fest300 (part of Everfest), San Francisco's annual "Celebrity Pool Toss" that has raised millions for children and families, and the Hotel Hero Awards that shine a light on outstanding hospitality employees. He is the recipient of hospitality's highest honor, the Pioneer Award, and holds a BA and MBA from Stanford University, and an honorary doctorate in psychology from Saybrook University. He serves on the boards of the Burning Man Project and the Esalen Institute, home of the Conley Library. Chip brought a wealth of modern elder wisdom with him into this conversation so expect to learn lots, including: The critical importance of a beginner’s mind How Chip reinvented himself and joined a company whose product he had never used, where the average age was half his own and their way of doing things was not always what he was used to How to separate from your self-imposed identity so that you can support personal reinvention in midlife, especially after you have invested decades into your skills, your career and your brand This is a must listen for anybody listening to this who is beyond the age of 35 or so, in fact, there’s lessons in this for all ages, because we are all living in a world that is constantly changing, and in order to survive, we must reinvent. With that, I bring you Chip Conley. --- Topics Discussed: Why life gets better after 50 The concept of a ‘midlife atrium’ Being invited to join Airbnb at age 52 What is a ‘modern elder’ Operating at the intersection of mentor and intern How to disassociate from ego to support personal reinvention Why a beginner’s mind and curiosity is critical Asking the right questions How to get respect from people half your age Modern pushback against the tech elite and how the wisdom of modern elders can help turn the tide The number one skill people in their 50s need to learn to reinvent Why regulating technology early is not a good idea Ethics in technology Show notes: Get the book: https://amzn.to/2po9tUM Twitter: @ChipConley Web: www.ChipConley.com   Linkedin: https://www.linkedin.com/pulse/i-died-10-years-ago-today-my-life-started-over-chip-conley/ --- Listen on Apple Podcasts @ goo.gl/sMnEa0 Also available on: Spotify, Google Play, Stitcher and Soundcloud Twitter: www.twitter.com/steveglaveski Instagram: www.instagram.com/@thesteveglaveski Future Squared: www.futuresquared.xyz Steve Glaveski: www.steveglaveski.com Medium: www.medium.com/@steveglaveski Terminator clips sourced from www.terminatorfiles.com and remain the intellectual property of Tristar Pictures.

Some of the links mentioned are affiliate links. if you choose to make a purchase, I may earn a commission. Commissions come at no additional cost to you. Listen & Subscribe via iTunes As you all may know, I'm going to be in San Antonio, Texas where I'll be speaking at the Vacation Rental summit this May 2018. The topic I'll be discussing is a really good one. It's one that is often overlooked by vacation renters. I've decided on this particular subject because of its potential and lucrative impact. My topic at the conference will be “The riches are in the niches.” If you want to stand out and differentiate your vacation rental from your neighbors and perhaps target an untapped market of travelers, you need to come and listen to my session… You can also learn from the many speakers who will be in attendance, including our very own friend, Tammi Sims. Tammi will be there discussing the importance of building a community for your business. You can also catch Heather Bayer, Matt Landau, and many other experts. If you want to build a prosperous vacation rental, then this conference is the one to attend. Airbnb Open? Another reason to attend…I haven't heard anything about this year's Airbnb Open. Have you? Perhaps, I'm just out of the loop? Hmm. The Vacation Rental Success Summit is THE PREMIER VACATION RENTAL CONFERENCE, where you learn to TAKE YOUR VACATION RENTAL FROM ‘BEST KEPT SECRET' TO HOUSEHOLD NAME. Yes, you still have time to get your discounted ticket. VRSS INFO I will be arriving early to have a meetup with you, my dear listeners, which will take place on Friday, May 18th. You don't need a ticket for the meetup or anything. This get-together is free and fun. Win-win. It's just for us to connect face-to-face. You know, share our stories with live reactions. It's a way of getting out from behind our computers and engage with real folks living the experience. I love that! The meetup will take place at: The Westin Riverwalk 420 W Market St, San Antonio, TX 78205 go to the lobby of the center of the hotel at 6 pm and I'll be there until 8 pm. I hope to see you at the FREE meetup and hopefully in the audience at the conference as well. Our Regular Show: Speaking of our friend Tammi Sims… I finally managed to wrangle my dear Tammi… Yes, our elusive feline makes it to the mic! In this episode, we begin by singing and sharing our dreams. You know, of where we are and what we always wanted to do. And I also think, as a birthday gift for myself hint..hint, I'm going to take a few lessons because it's never too late to learn something new. Listen to “Reunited and it feels so good a Hot Mic with Tammi Sims” Catching Up: Of course, on this episode, I catch up with what Tammi's been up to since the last time she stopped by the hosting journey. As usual, she's been busy and traveling. New Zealand, Paris, London, Washington. It's hard to keep up with and keep track of all the places she goes in between our visits. She also talks about her first date with Alex at an Airbnb on Orcas Island. You have to listen to get the juicy details. We talk about the new Airbnb 48-hour grace period. I understand that some hosts are confused about this rule, as are some guests. The new rule is that the guest can cancel a reservation within 48 hours if they book a reservation 14 days in advance before arrival. Now hosts don't have to share their address with the guest during this 48-hour window. I speak about why we as hosts feel this is important on THJ 36: The Sharing Economy is Here to Stay… Embrace It We also go deep into cancellations-how often it can happen, how we handle them-plus, travel insurance for guests. We wonder why Airbnb doesn't offer travel insurance for the guest??? We think it could make our lives as hosts a bit easier. Tammi tells a story about how she handled a very particular request from a guest. You know, those very special requests where you say to yourself, “Is this reservation even worth it?” Tammi explains how she handled it by trusting her gut. Gut instincts are important hosts. Listen to that little voice… it can help. Reviews and Cancellations: Do you ever ask your guest for a review or for a 5-star review? You have to listen to our take on this because we have a very strong opinion. I'll be updating the reviews episode as well because Airbnb has changed the way guests review us. Oh yeah. There is a whole new system, and unless you're a guest, you have no idea why we are getting 4 stars…. We spoke about cancellation policies for that business badge and whether we want to change it to moderate. I'm strict, which I can't be if I want to have the business badge. My cancellation policy is the only thing holding me back… and we talk all about how I feel about it. We also talk about one of my students from the Airbnb 101 class who is a Tammi fan… Well, it seems like they might get together in person. Dear hosts, the Airbnb 101 class will be available again in June. We have tons of great stuff coming up in June-webinars, cleaning challenges-so join The hosting Journey newsletter, so you can be in the know. I want to thank Tammi for joining me one more time. It was a great episode, chock full of information. I'm looking forward of seeing her, and hopefully, many of you, live in San Antonio. Your host, Evelyn Links: Some of the links mentioned are affiliate links. if you choose to make a purchase, I may earn a commission. Commissions come at no additional cost to you. Vacation Rental Success Summit The Hosting Journey Facebook Group PS: Want more… Instagram Facebook Twitter The post THJ Ep39: Reunited and It Feels so Good a Hot Mic with Tammi Sims appeared first on The Hosting Journey.

Download Episode! Mark Sheel is a Google Android developer and Airbnb host in Colorado.  He has long used Meetup.com to organize his large developer group in Denver, and leveraged that experience to create a 500-member   Colorado Airbnb Hosts Meetup. Debi and Mark have been exchanging info and tips for the past couple of years.  Colorado is an exceedingly desirable tourist destination, so it’s no wonder that there is a high interest in Mark’s group in Denver.  This discussion can provide listeners with some ideas of how they might organize groups in their own areas.  The show notes cover much of the conversation.  Airbnb, if you’re reading, Mark wants you to listen to the very end (57:30) or check the show notes to learn Mark’s pet peeve about your calendar software! Links are included at the end of the show notes. 0:00 Debi updates us about Host2Host the Oregon trade association by hosts, for hosts. 3:00 Debi talks about how she and Mark met, and introduces Mark. 4:30 How Mark got started renting on Airbnb and progressed to own two ski condos that he rents out, plus occasional rental of his home in Denver. 13:22 Mark talks about his real profession as a Google Android developer and creating a 600-person meetup group in Denver.  He then goes into starting the Airbnb Meetup group.  He remembers being at the Airbnb Open in San Francisco in 2014.   He was presenting at another conference with Android work, and took advantage of being there.  He said he was blown away with the hospitality of Airbnb and its employees.  So the next year, he attended the Paris Airbnb open and had such a great time there, he realized you couldn’t  explain to people who weren’t there just how fabulous it was.  He traded snowboarding tips with a host from the Middle East, who in turn shared camel riding tips with Mark! 16:50 On his way back home from Paris, Mark found himself a little melancholy over the prospect of not having any more contact with other Airbnb hosts for an entire year until the next Open, so he decided to create a local group.  So – this begs the same question that happened to Debi the year before:  how to reach other hosts when the Airbnb platform blocks it?  This was November 2015.  He was the only attendee at his first Meetup, and the next month he had three.  Now they have over 500 members.  He did have a stroke of luck, in that just then, Airbnb had scheduled a marketing event to recruit more hosts but a blizzard prevented the Airbnb employees from getting to Denver.  Airbnb somehow found Mark and asked him if he’d take over MC’ing the event at a bar they had already rented, and of course he said “Yes”!  Airbnb sent out emails to existing hosts and invited them to come to the bar to meet with Mark and the first drink would be on Airbnb.  Ever since, they’ve had good attendance.  Mark sends out a monthly newsletter with pretty good info about local and even international info. 20:00  Debi asked Mark what his membership requirements are, and he told her that anyone can join, and now he’s getting people to join from outside of Denver,  probably for access to the newsletter and info in it.  He does not have a Facebook account.  He said that he finds leading the Airbnb Meetup to be so easy compared to his Google Meetups, because they can just talk.  He just finds a venue, tells people they can have one free drink, and then the attendees can just mingle and talk.  They do have some curated events and have had some very good speakers, covering taxes, legislation, bedbug-sniffing dogs, etc. 22:00 The site Denver.gov/STR is the repository for Denver short-term rental rules.  Basically, you can only do short-term rental of your house if it’s your primary residence.  You have to be licensed and include the permit number in your listing.  Each host has to collect occupancy tax and two other taxes.  All the hosts there are not opposed to the tax, but they want the City and Airbnb to work out tax collection to be done by Airbnb, so the hosts don’t have to do it.  Denver also allows the host to rent their entire house, part time.  Mark talked about a small part of Denver called Glendale that doesn’t currently have rules about short term rentals. 27:30 Debi asked Mark about an interview in the New York Times that he appeared in.  Mark was contacted by Katie Benner, a reporter for the Times who at the time lived in San Francisco covering Apple and startups in Silicon Valley.  She reached out to Mark in part because of the Colorado Airbnb Hosts Meetup Group.  He laughs about having several hours of interviews with Katie that was reduced to only three sentences in the final article.  During the interview, Mark encouraged Katie to contact Jill Bishop, another Denver host who has lots of great stories and was involved back in 2008 when Denver played an important role for Airbnb.  That was the same time as the Democratic National Convention.  Ultimately, Jill ended up hosting Katie at her home and there ended up being a great article in the Sunday New York Times. Mark knew the article was going to be printed on June 17, 2017 on Father’s Day and tells a cute story about the article and his dad. 32:00 Debi asked if Airbnb gave Mark any recognition over it and he said just some individual employees that he knows did reach out to him.  He said Airbnb supports him when they need something, but not so much in a financial way and he doesn’t really need anything from them.  He thinks that Airbnb’s “Host Clubs” sort of compete with other groups like his and he’s happy that his Meetup pays for itself.  He finds the hardest thing is to find the venues – he knows that the best thing is to have a regular meeting day, like the first Monday of the month, but that just doesn’t work for his travel schedule.  He tries to schedule them 6 weeks ahead. 36:30 So now he uses the same venue, Blake Street Vault, which he began using with his Google group, and the venue likes that he brings in 30 or 40 people on a slow Monday or Tuesday, and all of them have at least one drink (which the sponsors pay for) and a lot of them have food.  Their latest sponsor is “Noise Aware” which makes a product that monitors noise level, without invading guest privacy.  He reached out to this vendor through their website. Sponsors: Mark tries to add photos to each Meetup for interest [ed note: the photographs are private to the meetup, for members’ privacy].  He has a process to onboard new sponsors, where his group tries out the product first, and if they approve of it, they invite the sponsor to give a talk that’s 80% hosting advice and maybe a slide or two at the end that is about their product.  Noise Aware got back to Mark immediately and is now one of their newest sponsors.  Other sponsors include Slice, a Home Sharing insurance company;  Wheelhouse, a dynamic pricing company; Notion, a Denver-based startup making home sensors; LockState, a Denver-based smart lock company;  and Properly, the San Francisco-based company that produces software for managing operations such as cleaning. He really feels strongly about helping the sponsor’s businesses because the hosts end up having better tools. Debi wondered if the sponsors are able to get feedback from hosts – Mark has a private Slack group of 50 members and uses that group to validate products and has provided useful feedback to the vendors.  Slice has been a great vendor and was one of their first sponsors.   They have had some products that didn’t work out.  They don’t use Facebook. 44:00 What does Mark get out of the Meetup?  He describes the level of support and warm feelings that come out of the group.  He says their primary engagement of hosts is at the Meetup face-to-face meetings, and then outside of the in-person meetings there is a limited amount of discussion on Meetup, but 90% of the online conversations are on Slack.  He said there is a constant influx of new members.  He is really excited at how well Denver is growing and thriving.  He considers himself mostly as a matchmaker at the meetings and tries to direct the person to the expert that he knows will have the answer. 49:30 The two begin talking about expanding the Meetup into other areas outside of Denver.  He’s mindful of his time commitment, and can’t put a lot more time into it.  He gives a good rundown of how much time the Meetups take each month, and notes that he really enjoys that time spent. He knows there will be a payback eventually in the form of an answer or help when he might have a critical issue that he doesn’t know how to solve. 53:30 What is Mark passionate about in the Airbnb space?  Airbnb Opens! He recommends everyone attend if another Open is in our future.  He’s also passionate about smart homes.  In his properties he has Google Nest thermostats, Google Home devices (some of his properties use those to turn the lights on and off, music etc).  He uses smart locks and set them to the last four digits of the guest cell number.  He uses Nexia as his lock provider, and the underlying lock is Schlage.  (and he writes his own software for setting the codes).  He uses Nest video cameras for his driveways and feels that these cameras have been very helpful in assisting good guest compliance with some house rules. 57:30 What Mark finds most annoying about Airbnb software?  #1 Pet Peeve:  in the calendar, if he has a five-day minimum stay rule, and if there are two days between stays, in the host view, it shows those days as available; but they’re not available, by rule.  He wants the calendar to show the host the days that are not available if they are not available by rule – and then he wants to be able to easily convert them to be available without going through an elaborate configuration. 59:30 Debi wraps up the conversation. LINKS: Sponsors: Noiseaware:  https://noiseaware.io Lockstate:  https://www.remotelock.com/ Wheelhouse:  https://www.usewheelhouse.com/ Slice Insurance:  https://www.slice.is/ Proper Insurance:  https://www.proper.insure/ Mark's Listings, Meetup info, and NY Times article: vailspot.com airbnb.com/rooms/805030 (vail original) airbnb.com/rooms/14155149 (vail new) airbnb.com/rooms/9512789 (denver) meetup.com/colorado-airbnb-hosts meetup.com/gdg-denver  https://www.nytimes.com/2017/06/17/technology/airbnbs-hosts-professional-hotels.html

This episode is part 2 of our podcast about the 2016 Airbnb Open in Los Angeles. Debi Hertert of HostingYourHome.com interviewed several hosts there, and there is the same happy background noise that gives you a flavor of the overall vibe of the event.  This episode includes June Stoddard, Diane Sherry Case, and Myranda Love.  As in the “part 1” episode, we just ran the three short interviews one after another.  They average about 8 minutes long.  June has a great story about finding Airbnb at the right time to help her with her mortgage and two daughters’ college; Diane is an actor and directs a fun Airbnb TV series about Airbnb; and Myranda is a southerner who moved to Idaho and offers an online Airbnb training program.  She hasn’t lost her southern drawl! EPISODE TIMING AND SEQUENCE: 0:00-2:00 Debi’s intro 2:00-10:00 June Stoddard 10:00-17:00 Diane Sherry Case 17:00-28:30 Myranda Love 28:30-31:00 Debi’s wrapup June Stoddard [caption id="attachment_729" align="alignnone" width="233"] Santa Monica Superhost June Stoddard[/caption] June is a widow of 14 years and after her daughters went to college she continued living in her same house just a few blocks from the beach in Santa Monica, California. She was a little lonely in the big house by herself.  She thought about Airbnb and decided to try it, despite being initially nervous about having people stay in her house, and then wondering what her hundred-year old mother would think of her “taking in boarders”! The income supplemented her other work and helped pay for her daughters to attend college. She explains her experience as meeting the world without leaving her home. She feels like she has changed people’s lives.  She was an actress for 20 years, and has an amazing story about a connection with a couple from England that makes the world seem smaller. She was surprised to learn that in some countries people can take months of vacation and come back to the same job.  June has learned to establish boundaries and help out without hovering.  Her daughters have moved home so the Airbnb is shut down for the time being, but she has been booked solid for a year and a half, every night, and has made $3,000/month, leaving $1,000/month above and beyond her house expenses. Santa Monica requires hosts of short term rentals to live in the home, and June feels like this rule is good for the overall community. Diane Sherry Case [caption id="attachment_746" align="alignnone" width="225"] Diane Sherry Case: "House Poor"[/caption] Diane is an Airbnb host and actor who directs the TV series “House Poor” about an empty nester who is dating like crazy but doesn’t have any money so starts renting out rooms.  The fictional Airbnb host gets a bunch of wacky millennials, some of whom drive her nuts and some that she loves.  It’s on Amazon Prime, and a station called Reverie. The first four episodes were filmed in her home, all done with professional actor friends.  Diane has a five bedroom house in a beautiful neighborhood in Santa Monica, California, and rents out two rooms for guests staying at least a month.  Mostly business women now, after learning her lesson by advertising about yoga and healing and getting some wacky guests.  She tells Debi a funny story about organic flea removal!   Myranda Love [caption id="attachment_730" align="alignnone" width="225"] Myranda Love[/caption] Myranda Love is a Boise, Idaho transplant from Alabama.  She rents a house with two bedrooms and one bath.  There was a music festival happening and that prompted her to list her extra room on Airbnb.  That was successful and she has helped other people get started on Airbnb too.  She shares the kitchen and the one bathroom with guests.  She allows one-night stays and has Instant Book enabled, and has had positive experiences. Myranda gives a good tip about setting a cutoff time for Instant Book. She doesn’t use any other booking platform. She is excited about the “Airbnb Superhost School” that she has put together.  Having helped other people get going, she developed a 5-module Power Point training program to efficiently train people to be hosts.  She also has a module covering co-hosting. LINKS: June Stoddard’s listing in Santa Monica:  https://www.airbnb.com/rooms/801336 Diane Sherry Case's show:  "House Poor" on Amazon Prime. Diane's house listing in Santa Monica:  https://www.airbnb.com/rooms/668186? Myranda Love’s  superhost training program:  (we will update this later)

Join Debi Hertert of HostingYourHome.com as she interviews three people at the 2016 Airbnb Open conference in Los Angeles.  For each of the past three years, Airbnb has held an annual conference called “The Airbnb Open”.  In 2014 it was in San Francisco, in 2015 it was in Paris, and this year it was in Los Angeles.  Debi has attended all three of these incredible, gala events.  Airbnb brings in big name performers, authors, designers, politicos, artists and speakers.  It is very exciting to attend these events and meet people from all over the world.  With all the bad press about Airbnb that we have to listen to, it is uplifting to participate in a giant communal experience of hosting and hear stories. This year, Airbnb came up with the concept of “Brain Dates”, where people could offer their experience on any subject, Airbnb would post that in the pre-registration info, and participants could sign up to meet one-on-one. Debi offered to interview people about their hosting experiences.  It was a great concept, but as with all new concepts at big events, there were hurdles.  So we made the best of it and were able to get several short interviews recorded.  There is a lot of background noise, but even that gives you a flavor of the overall vibe of the event.  One really fun experience was having the Airbnb film crew take video of one of Deb’s interviews, which was a great interview but unfortunately our audio quality was poor so we can’t use it, and we also don’t have any access to the Airbnb video of the interview. We decided to split the Open interviews into two episodes, to keep the time down.   This episode  includes Olga Eliseeva, from Russia, Justin Marks, from San Diego, and Arry Zhan, from China.  We just ran the three short interviews one after another.  Each of them is less than 8 minutes long. Olga lives in Moscow but has an Airbnb in Turkey and is in the US for the first time. Justin hosts in San Diego, and Ari hosts near Bejing in China, also on her first-ever trip to the US. The Open was filled with voices like theirs from all over the world and I hope you enjoy these as much as we did! EPISODE TIMING AND SEQUENCE: Debi’s Intro: 0:00 – 04:30 Olga (Russia): 4:30 – 12:20 Dustin (San Diego): 12:20 – 16:00 Arry (China): 16:00 – 23:00 Debi’s wrap-up: 23:00 – 25:00     Olga Eliseeva [caption id="attachment_706" align="alignnone" width="225"] Olga Eliseeva: Lives in Moscow, Hosts in Turkey[/caption] Olga lives in Moscow, Russia.  She is an Airbnb host, but not in Moscow – she has an apartment in Turkey!  She knew about Airbnb and thought she would try the experience with her apartment that can house four people. She began a few months ago and has had six sets of guests over the summer.  She has a multi-lingual friend in Turkey who does the meet-and-greet with guests. Olga sometimes gets to meet them if she is in Turkey, and she makes little bracelets and tries to leave them for her guests when she can.   Justin Marks Justin hosts in downtown (North Park) San Diego, renting out an extra room and when he is out of town, renting his own room out as well.  With this income, he was able to take over his mother’s house payments in Michigan when she became too ill to work.  He hosts all the time, and all kinds of guests, from business travelers to younger couples from all over the world.  Justin described a 70-year old guest who he connected with so closely that he felt it was like seeing himself 50 years in the future.  He feels like there are homes all over the world he would be able to stay at through these connections. Arry Zhan [caption id="attachment_705" align="alignnone" width="225"] Arry Zhan, Airbnb Host in China[/caption] Arry is a Chinese teacher on her first trip to the US.  She tells Debi about her Airbnb near Bejing and her friend who is taking care of guests while Arry is traveling.  Her guests are mostly young people.  Debi and Arry have a fun conversation about phone apps and Arry shows her an app that is an Airbnb rival, with a funny little pig icon.  This is actually a big competitor, the re-branded Ali Baba Trips app that literally means “Flying Pig” in Chinese.   Ari plans on staying in the US for a couple of months to learn better English, and hopes to trade some instruction in Chinese for an Airbnb place to stay.  At the Airbnb Open conference she met a number of hosts from Portland, and thinks she might come to Portland for a while! LINKS: Olga's listing in Turkey.  This is SO COOL to see these different languages!  https://www.airbnb.ru/users/show/54340583 Arry’s listings and profile (it is really fun to read some of her reviews and replies): https://www.airbnb.com/users/show/73956901      

If you missed the 2016 Airbnb Open then you won't want to miss this episode! There were a bunch of exciting announcements this year and Jasper gives us his take on the Airbnb Open, both the good and the bad, as well as the key takeaways from his co-hosted talk with Susan Douglas!Some of the topics covered:•2016 Airbnb Open overview/wrap up o15,000 tickets sold o3-day event oOver 100 speakersAirbnb's Big Announcements:•Places oKind of like Foursquare or Yelp integrated into the Airbnb app•Experiences oAvailable in 12 cities to start with oListen for details!•The incident during Ashton Kutcher's speech oWatch Here: https://www.youtube.com/watch?v=iWj9-nHt72s•Susan and Jasper’s speech on Building a Brand on Airbnb•What Jasper didn’t like at the Airbnb OpenThis episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests! See acast.com/privacy for privacy and opt-out information.

Hotel alternative Airbnb wants to be more than just a night's stay--now it's expanding to local tours, restaurant reservations and more. Jefferson Graham attended the Airbnb Open in Los Angeles, a festival for hosts, and discusses with panelists on the #TalkingTech podcast. Guests: comedian John Caparulo, Jeff Smith (Smule)and Josh Yguado (Jam City.)

Susan Douglas is an Airbnb Branding Expert and Super Host that will be co-hosting a session with Jasper this year at the Airbnb Open! The session […] See acast.com/privacy for privacy and opt-out information.

Join Debi Hertert of the podcast HostingYourHome.com as she talks with Bob and Sue Low, the Portland citizens and now Airbnb Superhosts who prompted the City to change their ordinance prohibiting short term rentals. A concept:  “Age in Place” 1:40 Sue starts by telling about the remodel of their home in Lauralhurst and moving to their basement during the remodel.  After living in it for 6 months they had some friends who  knew about Airbnb and who had recommended they try it.  They did, and were excited!  It was the summer of 2012. They met some really nice people, but then their neighbor filed a complaint.  Bob then said that in September of 2012 the City gave them a Cease and Desist order regarding their short term rental.  At that point, they went about trying to get the City to change the ordinance. 6:30  They researched out the status quo and found about 1,500 listings for short term rentals on various platforms such as VRBO, Home Away, FlipKey, and Airbnb.  They decided to let the City know the magnitude of the activity, indicating that the City should somehow deal with it.  They got an appointment with Commissioner Dan Saltzman, put together a PowerPoint of the current status and showed the potential for revenue generation by the City.  It would serve home owners who needed the income to "Age in Place".  When they finished, Saltzman said it had merit and encouraged the two to talk to other Commissioners.  There had just been an election so they had to wait until the next calendar year.  They then met independently with each commissioner and their policy person, and this took around a year.  The commissioners really saw a benefit of doing this.  They also met with City officials Paul Scarlett, Susan Anderson, Sandra Wood and others, and started going to the meetings the City was holding about the new comprehensive plan and testified for including short term rentals in the comprehensive plan.  They asked other 10 people who were doing short term rentals to write to the City to tell them they were doing these rentals, why they needed this income, and wanted to be able to be licensed. Bob and Sue discovered that Austin, Texas had formed policy around short term rentals and shared that information with the City. 12:30 At that time, they also started talking to Airbnb.  They sent their action plan and PowerPoint to Airbnb, and Airbnb wanted to come to Portland to help streamline the short term rental regulations. Airbnb established a major office in Portland about that time, and Debi remembered going in spring of 2014 to City meetings, planning commission, City Commissioners.  At some point it turned over to Airbnb working directly with the City 14:30: Sue said her neighbor had gotten some other neighbors to rally against them, so they went to the local neighborhood associations, SE Uplift, and the Laurelhurst neighborhood association, and there were a number of people who also spoke in favor.  The Laurelhurst  board sent a letter to the City opposing short term rentals, but without talking with the members.  There were other meetings and the City sent someone to the meeting to see what the issues were. 16:30 A NEW ORDINANCE, INSPECTIONS, CURRENT STATUS – Sue talked about the safety inspection requirements brought up by the City.  The City did approve short term rentals but wanted to require safety inspections. Bob did a review of the public hearings including the Planning Commission meetings.  It was an interesting journey.  But within a year, they got the law changed.  Debi thanked them for getting it all started. Deb asked Bob about the current status.  What happened after the law was passed?  Bob replied that it’s pretty straightforward now.  You need to pay an application fee of $175, need an inspection to demonstrate egress and the required interconnected smoke alarms.  He said it’s pretty simple, but that he has heard that a lot of people have been concerned that the inspectors are finding other things and that has to be addressed. Bob and Sue had to put an egress window in, modify the ceiling because they were an inch too low and they couldn’t get a variance.  That cost $5,000 and $6,000 for the egress window.  During the entire time they were lobbying for short term rentals, they couldn’t rent because they were told to stop. So that was about a year.  When the inspector came, Bob met her at the door, she checked the window and smoke detectors and it only took about 20 minutes.  Debi said a lot of people are not getting licensed because of their concern that some other unpermitted work might have been done in the past and don’t feel that the inspectors will stay focused.  Bob brought up the possibility of the Fire Marshal doing these inspections. During the meetings with the City, they told the City that the taxes paid by short term rentals could pay for staff to appropriately license short term rentals.  Sue said they might go in again and meet with commissioners about the inspection process, might float concept of the Fire Marshal doing inspections. 25:10 Debi said she is personally grateful to Bob and Sue for doing this.  She thinks Portland was the first city worldwide to have a permitting process for short term rentals, or at least the first one in which Airbnb collected transient occupancy tax on behalf of the City. Sue said they were excited because after they got licensed they were asked to present at the first Airbnb Open conference in San Francisco.  They were later contacted by people from other communities across the country. Links: Quaint Garden Cottage Apartment (in their beautiful Portland home)  https://www.airbnb.com/rooms/543988 More information on their historic home can be found on the Oregon Encylopedia website  https://oregonencyclopedia.org/ and search for “Brick House Beautiful”.  Their home has also been in “Better Homes and Gardens” magazine and has twice been on the cover of “Old House Journal” Oregon Coast property (near Cannon Beach):  https://www.airbnb.com/rooms/885296  

He died. He was giving a speech, sat down, and the next thing… he was dead. They called an ambulance. They got paramedics. They did that thing. They brought him back to life. But his body didn’t like living. He died again. Eight more times they used machines to convince the machine in his body that we call a heart, to come back to life. Please come back to life, the machines said to his heart. And finally his heart decided to stay. After that, things changed. Like they often do when we die at the age of 47. “There are three things,” Chip Conley, now the head of hospitality for AirBnB, told me, “a job, a career, and a calling.” “I had been building and running hotels for 20 years. It was my calling to be in the hospitality business. I built over 50 hotels. But it was starting to feel like a job.” “When I died, I realized I couldn’t do it anymore. I had to go back to my calling.” Within a few years he had sold his business. He had nothing left to do. “I had faith in my calling, though,” Chip said. “Something would happen.” And it did. It did. Adam wrote me. He was my Airbnb host. I’ve been in 4 different Airbnbs that Adam owns over the past three years. So we knew each other. I only live in Airbnbs and I know many of the regular hosts in New York City. “I’m having a special guest in the apartment right downstairs from you,” Adam wrote me. “He’s the head of all hospitality for Airbnb. Would you like to meet?’ Yes, very much so. I had spent 90% of my life in Airbnbs over the prior three years and just about 100% in the prior year. In 2014 I even wrote an article, “10 Ways to Improve Airbnb.” Adam made the introduction. Chip Conley, the man who had died a few years earlier and sold his hotel business, responded. “Should I bring a bottle of wine?” he said. He came upstairs and we started to talk. “Brian Chesky, the founder of Airbnb, called me and asked me if I wanted to be the head of hospitality. Airbnb was a tech company, it wasn’t used to being a hospitality company.” “When I ran 50 hotels, hospitality was my main focus.” “For each hotel, I had the hotel managers come up with five adjectives for what that hotel would be.” “Maybe the adjectives might be: funky, hip, modern, clean, rock & roll.” “Every employee, even the housekeepers, would keep those adjectives in mind in whatever they did. And, if possible, we even made sure the five senses the customers would experience in the hotels would match the five adjectives.” “This is a great idea,” I said, “You can even apply ideas like this to writing a book. Or even building a career for yourself. What five adjectives do you want your life, or the objects you create, or your relationships, be used to describe it.” “Absolutely,” Chip said. So he went to Airbnb to start creating an atmosphere of hospitality among the hosts. He had found his way back to his life’s calling. I had felt it. Since 2013, Now I live in them. Now they are home. All because Chip died. “How do you find your life’s calling?” I asked him. “What did you love doing when you were 6, 8, 10 years old,” he said. “Like I had one friend who even at 6 was making mudpies as if they were real pies. Then she became a lawyer but was always unhappy.” “So she quit being a lawyer and is now one of the biggest pastry chefs in the world.” “For me, I was always pretending to run a restaurant in my house. I always wanted to be in the hospitality business.” I thought back to when I was ten years old. I was writing short stories. And when I was 12 I even wrote an article in the newspaper interviewing politicians. You find your interests from back then and see how they age into the current day. “Find the thing you did where you lost all sense of time while you are doing it,” Chip told me. “Remember the equation from Victor Frankl’s ‘Man’s Search for Meaning‘,” he said. “Despair = Suffering – Meaning.” “Find the things that bring you meaning. Suffering is always there in this world. But if you have meaning, you will have less despair. “You will find your calling.” Sometimes even now I find myself doing things where I feel more ‘job’ than ‘calling’. I try to adjust where I can but it can be difficult. I guess a little bit at a time and eventually you can move your life into that calling. I said to him. “This is too good. Do you mind if I record the conversation?” He said, “Sure.” So I did. I’ve been recording conversations with people ever since I was ten years old. When I was 26, he said, I wanted to be an entrepreneur. I found my first little motel and called it The Phoenix. “I knew that whatever I did, I wanted to be creative and to have freedom. I tell everyone to write down the two most important qualities about their calling and check back with it over the years. “Eventually I felt like what I was doing was the opposite of creativity and freedom.” “And that’s when I had that experience of flatlining. That was my body’s way of telling me I had to change. So I got rid of my hotels.” “What if you are sitting in a cubicle and listening to this and wondering how you can find that creativity and freedom for yourself – it all sounds good BUT – kids, responsibilities, age, etc. you feel are blocking you?” “Then get back to what you loved when you were younger. Start to brainstorm how you can bring that even a little bit into your life now. And a little bit more the next day. And so on.” “Try many things,” he said, “One thing I realized is that quantity = quality. People think it’s one or the other but it’s not. When you have a lot of quantity of ideas and things you are trying, you will find quality.” This reminded me of my approach to exercising my idea muscle. If you write down ten ideas a day, you have 3,650 ideas in a year. And maybe one or two will be good. I got excited about my ideas to improve Airbnb. I said, “Can I show you the ideas?” I had written the list in 2014 but maybe they would still apply. “Of course!” he said. We went through each one. For some of them he said, “Hold on! Wait for the announcement coming soon.” We lost track of time while doing the interview and eventually he had to go. “You know,” he said, “I saw something about you a few weeks ago and thought you would be a great speaker for our event in November – the Airbnb Open.” “And then Adam told me yesterday, by coincidence, you were staying in the apartment right above me.” “That’s funny,” I said. “I love it when serendipity happens,” he said, as he was getting ready to go. “You have to speak at the conference.” “I will!” After he left I thought about what I most wanted to do when I was a kid. I wanted to be a spy. On what? I don’t know. I just wanted to look at other people and follow them without them knowing. To observe and learn all of their secrets and then report back to “HQ”. It would be a little dangerous, I always thought. But I would survive. And save the world. Bit by bit I’m doing it. My calling. See omnystudio.com/listener for privacy information.

In this interview, get to know Airbnb Superhosts Alex Nigg and Tammi Sims as they talk with Debi Hertert of HostingYourHome.com. Alex is the creator of “Properly”, a suite of tools that allows homesharers, vacation rental owners and property managers to manage guest turnovers remotely. Properly users can send detailed visual and text checklists to their helpers, and have peace of mind that every detail of their hospitality instructions was completed just as intended.  Properly also allows the community of hosts to share their best service providers, providing opportunity to their favorite helper, as well as a trusted resource to the community.    But any of you who have listened to previous podcasts know that Debi can’t just talk about an app, she has to know about Alex and Tammi!  They put on a great workshop for our local HomeSharePDX (Meetup.com) group earlier in the day.  Before getting into the Properly app, Deb asks Alex and Tammi to tell her how they each got started hosting. [3:30]  Tammi had worked for 20 years for an NGO serving children with developmental disabilities.  She was curious about Airbnb because part of her house in Seattle was vacant whenever she was gone.  Then in 2014 her washer broke.  She thought she’d host until the washer was paid off but then got hooked.  She had hosted about 40 times and was talking with a guest on the porch before he left, and it occurred to her that she felt better about the world, having met and hosted all these lovely, good, kind people.  She thought either she had been improbably lucky, or that we have a world of really good people and maybe we’re not doomed after all! [7:05]  Alex worked for a venture capital fund in San Francisco and began hosting because of his interest in Airbnb’s economic model, plus his other interest in design – making a home function well as a home and then quickly be able to convert to function just as well for a short-term rental.  Then he got hooked too!  He told Debi a touching story about a guest who stayed with him before undergoing an experimental and risky brain surgery.  Before the surgery, family members from different places in the world came to see him at Alex’s house to reunite and wish him well.  Friendships developed. [10:45] Tammi speaks about the surprise that new hosts feel when they begin feeling the responsibility, honor and pleasure of providing a welcoming space for visiting strangers. When asked about whether they still mostly host remotely and whether they use a management company, Tammi said they travel so much that remote hosting is how they operate but that she doesn’t want to give up the email connection that she has with her guests.  She answers questions, helps them figure out where to go etc. So she doesn’t ever want to lose this connection so she doesn’t use a management company. Alex feels the same way. Debi asks them about the details of their personal listings, and links are provided at the end of these show notes. [14:20]  There was a discussion about restrictions in each city – Alex said he is out of town so much that he is considered an “absent owner” in San Francisco and is restricted to 90 days of rental per year.  He discusses the backlash of the emotional aspects of short term rentals in San Francisco. Tammi said Seattle is considering the issue now. Of course Debi had to know how they met – and it is a true Airbnb romance!  They met at a Superhost reception at the first Airbnb Open, held in San Francisco in 2014.  Alex had just started his company “Properly” and had a prototype of the app and figured a Superhost reception was exactly his target audience to show people.  They met, didn’t see or talk with one another for 7 months, then met again at another Superhost function and have been together since! [18:20] Product conception and description Alex told about being constantly interrupted at work by calls having to do with cleaning his Airbnb, and tried various manuals and lists until he finally hit upon the idea for an app that could take the guesswork out of turning over a short term rental.  The app began to evolve, and he has a funny story about one of the Airbnb founders who had started using the app and liked it, and one day called Alex in a panic to see if Alex knew of another cleaning professional who could do a turnover for his house. This is the point when Alex began working on the “Community” part of the app, which allows hosts to recommend and share cleaning professionals.  Assuming the person or company wants to be listed, they are then visible to other hosts who can arrange work with them.  It’s a great referral system.  Alex also noted the difficulties generated by hosts due to the impromptu schedules and how different it is from residential cleaning schedules. He describes the “pro or semi pro” hosts who want the Airbnb cleaned as soon as it’s vacant, typically sometime between 11 and 4, versus the more casual host who are more flexible and might wait until the following morning for cleaning.  Having the two groups helps balance out the demands on scheduling for cleaning professionals.  Debi brought up something that came up in the workshop earlier in the day, that one cleaning professional listed on the app and got 30 new jobs in 3 weeks.  Alex sees this as something of a giving back, that we hosts have benefitted from the home listing phenomenon and now the cleaning professionals (and potentially other workers) can use this app to list their services. [28:15] How the app works: Alex summarizes the Properly app as being two things:  First, it’s a housekeeping app for hosts, allowing them to manage turnovers remotely, with very good detailed lists for the cleaning professional, and allows hosts to follow along as the job is done.  Second, it has a marketplace capability that allows hosts to share their human resources in an area.  Cleaning professionals can be recommended by hosts and can then decide if they want to be on the app and potentially find jobs using it. The product is used by over 4,500 property managers and hosts, in over 50 countries, and 8 languages. Tammi gives her take on it.  One of the things she likes the most is that you can add pictures to the app so the cleaning professional knows exactly how you want things done.  Deb notes that because it’s on the phone, you can have real time interaction with the person doing the cleaning, if you want, via verification photos. [31:30]  Alex goes into the question of how cleaning professionals react to the aspect of optional picture verification, noting that cleaning short term rentals is different than residential cleaning in that the person who sees the work is not the person who is paying for the work, and is less likely to complement the cleaning professional on a job well done.  He believes that for that reason, the cleaning professionals often find the pictures rewarding because they get to show the owner that the job was done well.  Tammi says that it removes so much uncertainty for both parties when there is a new person doing the turnover. They discussed the high value of cleaning professionals in the overall guest experience. [36:00] Debi asks Tammi if she has a warm fuzzy story, and Tammi tells a great story about some young women who were really fun and had signed up for a trapeze class, and one of them eventually fell in love with one of the trapeze instructors and a great rapport was developed [37:50] Debi asks Alex and Tammi if there is anything else they’d like the audience to know.  Tammi talks about some of the values they share and how they work out their time together and travel with such a busy startup company schedule. They both love hospitality and told about putting on a massive feast three days in a row at Burning Man – they only had 5 or 6 people in their group but the others just kept coming for dinner. They love their kitchen time and brought us a jar of yummy jam they made.  We found out during the interview that they made it at 2:00 am so we nicknamed it 2am jam.   LINKS: Properly – the website:  https://www.getproperly.com/en Tammi and Alex’s Airbnb listings: ProperlySeattle: www.airbnb.com/rooms/2197168 San Francisco: www.airbnb.com/rooms/1434314 Coming soon - New Zealand: https://www.airbnb.com/rooms/4879541

Super host Poll McCann from Sydney shares his Airbnb hosting experience. Poll was on the super host panel at the Airbnb Open in San Francisco and […] See acast.com/privacy for privacy and opt-out information.