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Send us a textThis episode was taped live at the ViVE 2025 conference in Nashville, Tennessee. About This EpisodePatty Hayward, General Manager of Healthcare and Life Sciences at TalkDesk, shares how personalized AI communication in healthcare is becoming reality. In a groundbreaking partnership with Epic, TalkDesk is transforming healthcare contact centers from cost-driven call hubs into vital parts of the care team, integrating support directly into electronic health records and empowering agents to guide patients with empathy and precision. Hayward dives into this evolution and makes a compelling case for co-innovation, challenging outdated metrics and redefining what truly human-centered healthcare can look like. Whether you're a healthcare professional, technology enthusiast, or simply someone who's experienced the frustration of healthcare bureaucracy, this episode offers a compelling vision of how bold thinking and strategic partnerships are creating more human-centered experiences. About Patty HaywardPatty Hayward, General Manager of Healthcare and Life Sciences at Talkdesk, has over a quarter century of industry strategy experience, including at organizations such as McKesson, Medicity, and Humedica. She is an expert in HIE, population health, pharmacy, process redesign for healthcare systems, and increasing access to patient information. Additional ResourcesLinkedIn: @PattyHaywardSupport the show-------- Stay Connected www.leighburgess.com Watch the episodes on YouTube Follow Leigh on Instagram: @theleighaburgess Follow Leigh on LinkedIn: @LeighBurgess Sign up for Leigh's bold newsletter
This episode's Community Champion Sponsor is Catalyst. To virtually tour Catalyst and claim your space on campus, or host an upcoming event: CLICK HERE---Episode Overview: During this episode, I spend time with Patty Hayward, GM of healthcare and life sciences at Talkdesk, as she shares her expertise in personalized patient experiences and the pivotal role of technology in achieving them. While together, Patty outlines how Talkdesk's cloud-based contact center technology revolutionizes patient care by seamlessly connecting communication channels and enhancing interactions. Additionally, Patty sheds light on Talkdesk's collaboration with Memorial Health Care during the pandemic, showcasing their rapid scaling and innovation to deliver exceptional value to their end users. Join us for this important conversation as we explore the challenges faced by the healthcare industry, such as technology adoption and change fatigue, and how Patty and her team at Talkdesk are dedicated to personalizing healthcare. Let's go! Episode Highlights:Patty's career path and eventual leadership role at TalkdeskThe importance of personalized patient experiences and Talkdesk's cloud-based contact center technologyChallenges faced by the healthcare industry during the pandemic and the role of technology in adapting to virtual careTalkdesk's personalized product for healthcare, integrating with EMR and automating manual processesThe transformative potential of Generative AI in healthcare and the importance of smartly consuming technology About our Guest: Patty Hayward, GM of healthcare and life sciences at Talkdesk, has over a quarter century of industry strategy experience, including at organizations such as McKesson, Medicity, and Humedica. She is an expert in HIE, population health, pharmacy, process redesign for healthcare systems, and increasing access to patient information.Links Supporting This Episode:Talkdesk Website: CLICK HEREPatty Hayward LinkedIn page: CLICK HERETalkdesk Twitter page: CLICK HERE Mike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE
Uwe Grunert, ehrenamtlicher Helfer von Humedica im Erdbebengebiet in der Türkei
Today, David is talking to Spencer Hutchins. Spencer Hutchins is the Chief Executive Officer and co-founder of Concert Health, America's leading behavioral health medical group with a turnkey solution designed for primary care and women's health physicians. Through Collaborative Care, an evidence-based model for treating depression and anxiety in primary care settings, Concert makes it easy for primary care and women's health physicians to deliver high-quality behavioral health care and improve clinical outcomes. Concert's turnkey behavioral health services, which include an expert clinical team and a powerful technology platform, are available through partnerships with medical groups and health systems.Prior to Concert, Spencer co-founded Reflexion Health, where he served as CEO for three years. During his time there, Reflexion achieved FDA clearance for Vera, a tele-rehab product used by some of the most progressive orthopedic and rehab programs in the United States. Before Reflexion, Spencer served as Senior Director at West Health, where he helped source and support investments in innovative companies such as Humedica, Change Healthcare, and goBalto. Spencer has also served as a member of the founding healthcare team at the Federal Communications Commission during the Obama administration and a consultant at Booz & Company.Spencer received an MBA from Yale School of Management and BA from Colby College. When not building health businesses, he's a loving and fully-whelmed husband and father of 2 growing children.What You'll Learn:Collaborative CareBehavior Health and Medicare CoverageGo to Market Strategy in Healthcare Services (Patient Recruitment and Doctors Engagement)Business Expansion / Next StepsCustomer DiscoveryMoving UpmarketBusiness Value and Its FocusFavorite Quote:“We try to be trusting of our team, and give people objectives and let them flourish. And also really looking for trustworthy partners.”
This week, we're super excited to have Karan Singh, COO and Co-Founder of Headspace Health, a leading provider of mental health and wellbeing solutions, touching the lives of over 100 million people in 190 countries As Co-Founder & Chief Operating Officer, Karan drives clinical strategy, business development, research, and oversees daily operations for Ginger. He has worked across the healthcare ecosystem, from consulting with leading bio-pharma clients at ZS Associates to commercializing a health data analytics solution at Humedica. Karan holds his MBA from MIT Sloan and graduated with his Bachelors from UC Berkeley. Founded in 2011, Ginger provides personalized mental health support from behavioral health coaching, therapy, psychiatry, and self-care resources, all from the privacy of a smartphone. Last year, Headspace and Ginger merged to form Headspace Health, which is valued at $3B. Before Ginger was acquired, Ginger had raised $220M+ in funding. Now Headspace Health combines Ginger's therapy, psychiatry and coaching offerings together with Headspace's mindfulness and meditation services. Mindfulness by Headspace, human-to-human support by Ginger. Through their flagship Headspace brand, they have touched the lives of over 100 million people in 190 countries through mindfulness tools for managing stress, sleep, and focus. Headspace for Work and Ginger is distributed through over 3,500 enterprises today. In this episode, we talk about what it was like founding Ginger, and establishing new business models (one of the first digital health companies that sold to employers at scale), and the incredible journey a decade later touching over 100m lives globally. Karan is extremely humble and grounded and I think we can learn a lot from his leadership style and his perspectives and philosophy on founder work-life balance.
Humedica hilft Betroffenen in der Erdbebenregion in Afghanistan.
Humedica hilft Betroffenen in der Erdbebenregion in Afghanistan.
Meet A.G. Breitenstein, J.D., MPH:A.G. Breitenstein, J.D., MPH is the Founder and Executive Chair of FOLX Health, a virtual-first health platform specifically for LGBTQ+ patients. She is also a board member for WellSky. Previously, she was a Partner and Co-founder at Optum Ventures, and the Chief Product Officer of Optum Analytics at Optum. She also founded Humedica, the Institute for Health Metrics, and PriviaSource. She received a Bachelor's degree in History from Yale, a J.D. from the University of Connecticut, and an MPH from Harvard University. Key Insights:A.G. Breitenstein was looking to make change in healthcare at a system's level when she caught the entrepreneur bug. Structural Inefficiencies. Healthcare has big structural inefficiencies, but there are many factors that keep those inefficiencies in place. One person's inefficiency is another person's revenue stream. Entrepreneurs must understand the context of the ecosystem and have the acute knowledge of the walls they might hit. Once they reach scale, they can knock those walls down. (15:02)Building a Brand. A.G. shares that FOLX Health was intentional about branding. They wanted patients to like the packaging, the feel of the organization, and feel that the brand represented them as people in the world.Healthcare rarely focuses on brand development, which A.G. sees as a missed opportunity. (20:14)Advice for Young Entrepreneurs. Be obsessive about learning; even on your best days you will mostly be wrong. Understand the context of the healthcare ecosystem, because most often the best solutions come from inside the system. Lastly, engage and build with your patient communities. (28:21)This episode is hosted by Lynne Chou O'Keefe. She is a member of the Advisory Council for Day Zero and is the Founder and Managing Partner of Define Ventures.Relevant Links:Learn more about FOLX HealthFOLX Health was named one of the Time 100 Most Influential Companies of 2022Read “With Telehealth Platform, Folx, A.G. Breitenstein Aims To Revolutionize Queer Healthcare” By Forbes
#MenschenbeiAnnette #AnnetteRadüg #HartmutSchotte #Humedica #FlüchtlingeausderUkraine #internationaleNothilfe #MedizinischeNothilfe #Krieg #RADIO21 #RocklandRadio #AntenneSylt
Hilfsorganisation würde gerne Flüchtlingen an der belarussisch-polnischen Grenze besser helfen.
Hilfsorganisation würde gerne Flüchtlingen an der belarussisch-polnischen Grenze besser helfen.
A constant innovator in patient data and healthcare, Paul Bleicher reflects on Phase Forward's modernization of clinical trials and offers advice for “crossing the chasm” to tech adoption with risk-averse communities. Phase Forward went public and was later acquired by Oracle, and Paul went on to become the CMO of Humedica (acq Optum), and the CEO of OptumLabs. As a serial entrepreneur, Paul offers insights on the stages of early startup and on humbly knowing your own strengths - even if it means stepping aside as CEO to help your company crush it.
Spencer Hutchins is the CEO and co-founder of Concert Health, America’s leading behavioral health medical group with a turnkey solution designed for primary care and women’s health physicians. Concert Health’s exceptional team of clinicians deliver Collaborative Care Management, an evidenced-based model proven to treat anxiety, depression, and other behavioral health conditions. Prior to Concert, Spencer co-founded Reflexion Health, where he served as CEO for three years. Spencer also previously served as Senior Director at West Health, where he helped source and support investments in innovative companies such as Humedica, Change Healthcare, and goBalto. Spencer has also served as a member of the founding healthcare team at the Federal Communications Commission during the Obama administration. Spencer received an MBA from Yale School of Management and BA from Colby College. John Marchica, CEO, Darwin Research GroupJohn Marchica is a veteran health care strategist and CEO of Darwin Research Group, a health care market intelligence firm specializing in health care delivery systems. He’s a two-time health care entrepreneur, and his first company, FaxWatch, was listed twice on the Inc. 500 list of fastest-growing American companies. John is the author of The Accountable Organization and has advised senior management on strategy and organizational change for more than a decade. John did his undergraduate work in economics at Knox College, has an MBA and M.A. in public policy from the University of Chicago, and completed his Ph.D. coursework at The Dartmouth Institute. He is a faculty associate in the W.P. Carey School of Business and the College of Health Solutions at Arizona State University, and is an active member of the American College of Healthcare Executives. About Darwin Research GroupDarwin Research Group Inc. provides advanced market intelligence and in-depth customer insights to health care executives, with a strategic focus on health care delivery systems and the global shift toward value-based care. Darwin’s client list includes forward-thinking biopharmaceutical and medical device companies, as well as health care providers, private equity, and venture capital firms. The company was founded in 2010 as Darwin Advisory Partners, LLC and is headquartered in Scottsdale, Ariz., with a satellite office in Princeton, N.J.
Spencer Hutchins is the CEO and co-founder of Concert Health and an all-around nice guy. Spencer talks to Ravi about his journey from the John Kerry presidential campaign, the first medical team at the FCC, to creating a digital health startup focused on improving our mental health. Listen to the whole thing but here's the key takeaway: grit. It takes grit. Prior to Concert, Spencer co-founded Reflexion Health, where he served as CEO for three years. During his time there, Reflexion achieved FDA clearance for Vera, a tele-rehab product used by some of the most progressive orthopedic and rehab programs in the United States. Prior to Reflexion, Spencer served as Senior Director at West Health, where he helped source and support investments in innovative companies such as Humedica, Change Healthcare, and goBalto. Spencer has also served as a member of the founding healthcare team at the Federal Communications Commission during the Obama administration and a consultant at Booz & Company. Spencer received an MBA from Yale School of Management and BA from Colby College. When not building health businesses, he's a loving and fully-whelmed husband and father of 2 young kids. Spencer is leading the charge at Concert Health. I believe in what they're doing. Here's a little bit more about them: Concert Health is a leading behavioral health medical group with a turnkey solution designed for primary care and women's health physicians. Concert Health's exceptional team of clinicians deliver Collaborative Care Management, an evidenced-based model proven to treat anxiety, depression and other behavioral health conditions. Check them out at concerthealth.io Subscribe to make sure you don't miss out on Idea Land episodes. We are passionate about great conversations with smart people. Questions or comments? We'd love to hear from you. Reach out! GUEST: Spencer Hutchins MBA, CEO + Co-Founder, Concert Health Twitter: https://twitter.com/SCHutchins Linkedin: https://www.linkedin.com/in/sphutchins/ IDEA LAND PODCAST iTunes: https://apple.co/3cill4I Spotify: https://open.spotify.com/show/2FBvrkdFFTjYFaNR16D6P2 Captivate: https://idea-land.captivate.fm YouTube: https://www.youtube.com/channel/UCKxMQFgfNUFoV9NNizaOMPQ (https://www.youtube.com/channel/UCKxMQFgfNUFoV9NNizaOMPQ) Twitter: @idealandpodcast Instagram: idealandpodcast HOST: Ravi Komatireddy Twitter: @rkomatireddy Instagram: ravi0 Facebook: https://www.facebook.com/ravi.komatireddy.3/ LinkedIn: https://www.linkedin.com/in/ravikomatireddy1/ (https://www.linkedin.com/in/ravikomatireddy1/) Medium: https://ravikomatireddy.medium.com/
Wir stellen die Hilfsorganisationen Deutsches Rotes Kreuz, Hanseatic Help und Humedica vor.
A self-described “nerdy” kid from a working class family in a bedroom community of “The City,” on the South Shore of Long Island, Paul Bleicher trained as a physician-scientist, and was heading towards a career in academic medicine when he boldly decided to pivot to industry, where he’s enjoyed a remarkable and storied career in a range of large and small organizations, often very different, but sharing a focus on collecting and using data. Like David Kessler, Harvey Milk and Stan Lee, our guest, Paul Bleicher grew up in the Five Towns on Long Island, depicted – he points out — in the movie GoodFellas, Thomas Pynchon’s novel, V, and the TV show, Entourage. Paul describes himself as a “late 60’s amalgamation of mathlete and hippie-wannabee with high school-educated parents,” and says he was inspired at a young age by books like Arrowsmith and Microbe Hunters to become a physician-scientist. Paul studied biology at RPI, attended a transformative summer program in cell physiology at Wood’s Hole, and ultimately was accepted into the MD/PhD program at the University of Rochester, where he pursued his PhD in immunology, and on the medical side, learned about George Engel’s biopsychosocial model of illness, emphasizing the importance of social and environmental factors as well as genetic and biological. In Boston, at Harvard Medical School, Paul continued his training via a residency in internal medicine then specializing in dermatology, and pursued a post-doc in molecular immunology. This research resulted in a number of high-profile publications, and a plum job as a physician-scientist at MGH. After a few years on the HMS faculty, Paul took his career in a bold new direction. Inspired in part by his scientist-wife, who had joined one of the earliest immunology-focused biotech startups in Boston, Paul was motivated to pursue his interest in translation in the private sector, and gained valuable experience first at an early CRO, and then at an early-stage biotech. He then founded an innovative pharma IT company called Phase Forward, and began a thirteen year journey with the company, which was ultimately acquired by Oracle. Paul then joined an early stage innovative health data company, Humedica, which was acquired by Optum, part of the UnitedHealth Group (as David discussed here) in 2013. Paul stayed on at Optum for six years, serving for most of that time as the founding CEO of the analytics and innovation collaborative OptumLabs, until spring 2020. Paul attributes his success to his “hands on” approach, able to understand both the overarching aims and the underlying details. He is an inventor on six issued patents on health and pharma IT inventions, and initiated a numbers of major projects in area like deep learning, network analysis, machine learning, etc., typically contributing his own R code. An éminence grise at the intersection of pharma and data, Paul advises numerous companies and investors and serves on a number of boards. We are delighted to welcome him to our show today!
We're thrilled to announce Shift+6, a developer-focused, health-tech podcast from Redox. Here we'll explore the ways amazing technologists are bringing new innovation to market, growing their teams, and dealing with an ever-changing landscape in one of the world's most complex industries. We believe that technology from diverse and empathetic creators holds the power to improve the lives of patients across the globe. And we hope this podcast helps make your work in healthcare even more impactful. Our first guest is Ryan Scharer, the CTO of a new (and maybe in stealth mode?) telehealth startup called Folx. You might be wondering, “Does the world really need another telehealth offering?” Short answer: yes, this world does. Folx is aimed at LGBTQ+ communities with representative care providers, “Telehealth that's pretty queer” as their website states. Check out their purpose statement here, it's moving. Ryan's building on a long history of success in the digital health space, having played this early-stage engineering lead role at Humedica (acquired by Optum) and PatientPing. We dive into those early decisions and tradeoffs we make in building product and eventually taking it to scale. Here are some highlights: 2:00 - Ryan pitches Folx 4:33 - unique features, based on this demographic 6:07 - contrasting more established digital health with early-stage startups 8:53 - new technologies Ryan's excited about 13:10 - balancing moving fast, or building things for scale 17:33 - the benefits of experience in getting started 20:34 - choosing an EHR 29:45 - resources for getting started in health tech Ryan mentioned to reach out to him on LinkedIn if you have questions or want to start a conversation. Thanks for tuning into our first episode of Shift+6. We'll be launching our own podcast show soon so look out for that and be sure to subscribe. And let me know if you have ideas or feedback for the show. We're excited to bring this to the healthcare developer community.
We’re thrilled to announce Shift+6, a developer-focused, health-tech podcast from Redox. Here we'll explore the ways amazing technologists are bringing new innovation to market, growing their teams, and dealing with an ever-changing landscape in one of the world's most complex industries.Our first guest is Ryan Scharer, the CTO of a new (and maybe in stealth mode?) telehealth startup called Folx. You might be wondering, “Does the world really need another telehealth offering?” Short answer: yes, this world does. Folx is aimed at LGBTQ+ communities with representative care providers, “Telehealth that’s pretty queer” as their website states. Check out their purpose statement here, it’s moving. Ryan’s building on a long history of success in the digital health space, having played this early-stage engineering lead role at Humedica (acquired by Optum) and PatientPing. We dive into those early decisions and tradeoffs we make in building product and eventually taking it to scale. Here are some highlights:2:00 - Ryan pitches Folx4:33 - unique features, based on this demographic6:07 - contrasting more established digital health with early stage startups8:53 - new technologies Ryan’s excited about13:10 - balancing moving fast, or building things for scale17:33 - the benefits of experience in getting started20:34 - choosing an EHR29:45 - resources for getting started in health techRyan mentioned to reach out to him on LinkedIn if you have questions or want to start a conversation. Thanks for tuning into our first episode of Shift+6. We’ll be launching our own podcast show soon so look out for that and be sure to subscribe. And let me know (podcast@redoxengine.com) if you have ideas or feedback for the show. We’re excited to bring this to the healthcare developer community.
Allen Kamer is a highly successful entrepreneur and experienced corporate executive in the healthcare and medical informatics space with more than 25 years of experience. He recently joined OurCrowd as a Managing Partner to launch its first Digital Health sector Fund, which is called Qure Ventures which is focused exclusively on investments in digital health. Previously, Allen was a co-founder of Humedica, a transformative population health and analytics company that was sold to UnitedHealth in 2013. Following the acquisition, Allen served as the Chief Commercial Officer of Optum Analytics which is a division in Optum, UnitedHealth Group’s health services company. Allen also was a director at leading healthcare investment bank, Leerink Swann (now Leerink Partners), and held management positions at Biogen. He began his career reporting on FDA and policy issues for The Pink Sheet Allen received his B.A in Politics and Legal Studies from Brandeis University. What You’ll Hear On This Episode of When Science Speaks [01:02] Mark introduces his guest, Allen Kamer [02:50] What attracted Allen to join the healthcare field and why he stayed in the industry for over 25 years [04:19] Allen talks about his unique entrepreneurship journey [08:36] The business model of entrepreneurship that involves building a start-up within an established firm [10:56] Do you need to have an MBA or Ph.D. to become an entrepreneur? [12:31] How to best overcome challenges in your business journey [14:58] Allens talks about the strengths and weaknesses of STEM graduate students and high-level Ph.D. candidates and postdocs in the healthcare industry and in entrepreneurship [18:09] Opportunities for PhDs and postdocs in data science [20:35] Allen shares career lessons he wished he learned earlier Connect with Allen Kamer Allen Kamer on LinkedIn OurCrowd Qure Ventures The importance of the healthcare sector Healthcare is a professional field that impacts everyone. At some point, every person would require some level of healthcare service and/or products which means that individuals who take part in this industry not only become valuable contributors in ensuring the health of a community, they also contribute to the economic ramifications of a stable health sector. For Allen Kamer, it’s a field that’s exciting, challenging, and offers personal interaction with people which is why he was drawn into being a part of the health care industry for over 25 years to date. That said, he joined the industry not as a care provider but as a person who works behind the scene working on policy and regulations that would benefit the entire industry and everyone it touches. Allen’s entrepreneurship trajectory in the healthcare field offers a unique case study of the very essence of entrepreneurship: problem-solving, disruption and innovation. However, entrepreneurship comes in different flavors. Allen talks about the different facets of entrepreneurship and why he went with the unique approach of becoming an entrepreneur from within a corporation. Overcoming challenges in entrepreneurship As a STEM professional, chances are that you’re highly skilled and are pursuing a graduate degree, Ph.D. or are currently working on or considering going into a postdoc. However, there are certain industry challenges that you will come challenge not just your existing skills but will also require you to learn new ones in order to cope. Allen believes that STEM graduates have the unique advantage of having gone through rigorous training that gave them A+ problem solving and research skills which is crucial in any given industry. But one thing is different though: there isn’t much time to experiment and this, according to Allen is what poses the greatest challenge for most people who are newbies in the world of business. Being able to adjust to a new environment and taking your learnings from one field to the next is always crucial and gives a person a headstart. But in business, the main challenge is ensuring customer satisfaction and gaining their trust enough for them to refer you to someone else. And one of the ways to do this is by learning all the processes and gathering enough data from client interactions and using these to your advantage as a business owner which is where research and data analysis skills garnered from years of practice can become useful. Opportunities for PhDs and Postdocs in Data Science Wherever you are in your career, there are lessons you wish you learned early on as they have the potential to determine your current and future opportunities. For Allen, he did not understand the power of networking early in his career and it was only when he started to expand his field and got the chance to interact with more people that he realized the value of creating a strong and reliable network. STEM PhDs and Postdocs looking to go into the data science space would be pleasantly surprised to know that if they put their heart into it, they can truly make a mark in this industry. There is the constant need for the improvement of algorithms and the ability to connect disparate types of data and information together to understand medicine, science, and healthcare delivery, etc. So there are tons of opportunities for STEM professionals to become data scientists, enabling them to help in shaping a new healthcare industry environment. Learn more about Allen Kamer and his experience and expertise on this week’s episode of When Science Speaks. Connect With Mark and When Science Speaks http://WhenScienceSpeaks.com https://bayerstrategic.com/ On Twitter: https://twitter.com/BayerStrategic On Facebook: https://www.facebook.com/Bayer-Strategic-Consulting-206102993131329 On YouTube: http://bit.ly/BSConTV On LinkedIn: https://www.linkedin.com/in/markdanielbayer/ On Instagram: https://www.instagram.com/bayerstrategic/ On Medium: https://medium.com/@markbayer17 Subscribe to When Science Speaks on Apple Podcasts or Stitcher
Wolfgang Groß ist eigentlich Krankenpfleger. 1979 gründete er mit seinem Bruder die Hilfsorganisation "Humedica", die weltweit bei Naturkatastrophen hilft: beim Tsunami 2004, beim Erdbeben in Haiti oder in Flüchtlingslagern im Libanon. Er ist mit Heinke Rauscher bei Margarita Wolf zu Gast.
Der Libanon. Aktuell sechs Millionen Einwohner, davon zwei Millionen Flüchtlinge aus Syrien. Ein Land, das von dieser Situation komplett überfordert ist. Die syrischen Flüchtlinge leben in mehr oder weniger inoffiziellen Camps, teilweise jahrzehntelang, unter schlimmen Bedingungen. Was für uns selbstverständlich ist, beispielsweise fließendes Wasser, Strom, meidizinische Betreuung, ist dort Luxus. Die Kaufbeurer Hilfsorganisation ist im Libanon in diesen Camps vor Ort und sorgt für halbwegs menschenwürdige Bedingungen. Daniel Andrei, Kameramann aus dem Vorarlberg, war im Auftrag von Humedica in einem Camp im Libanon und hat dokumentiert, wie dort die Lebensverhältnisse sind und welche unglaublich wichtige Arbeit die Humedica-Mitarbeiter dort leisten. Die Hilfsorganisation Humedica feiert 2019 40-jähriges Bestehen. 1979 klein gestartet, hilft Humedica mittlerweile in über 90 Ländern der Erde Menschen in Notlagen, bei Katastrophen und in Krisengebieten.
Today’s episode features the following guests: Ross Bjella, MBA, is the founder and CEO of Alithias, a patient advocacy and population health analytics company serving self-insured employers, insurance companies, networks, and third-party administrators. (EP163) John Lynn is the founder of the HealthcareScene.com network, which currently consists of 10 blogs containing over 11,000 articles, with John having written over half of the articles himself. These EMR and health care IT-related articles have been viewed over 18 million times. (EP124/171) Gary Frazier is a disrupter and founder of OM Healthcare, Inc., a health care technology start-up established in 2015. He has over 18 years of business development experience and over 13 years of executive-level hospital and health system strategy expertise. (EP168) David Smith is from Avia and founder of Third Horizon Solutions. He is chief development officer, where he is responsible for expanding the firm’s influence in the health care market. (EP135) Alex Jung is global strategist at Ernst and Young. She is a partner/managing director in Parthenon-EY, where she works primarily on growth strategy projects. (EP189) Joe Murad is president and CEO at Pokitdoc. He most recently served as managing director and head of individual exchange solutions for Willis Towers Watson, where he was responsible for the largest private health insurance exchange. (EP183) Frazer Buntin is president of value-based services from Evolent Health. He has worked in strategic and operations leadership positions for the past 17 years. He is responsible for managing the operational performance of Evolent Health’s partners. (EP202) A.G. Breitenstein is a partner at Optum Ventures. She was most recently the co-founder and chief product officer at Humedica, one of the earliest big-data analytics companies in health care. (EP207) 02:21 Ross Bjella’s short list—5 action items—for employers to get the most for their money out of the health care system. 03:05 Take control of employer health care costs by gaining access to their health care data. 03:18 Offer an incentive-based plan design. 03:32 Create virtual narrow networks. 03:46 Offer live care navigators. 04:10 The importance of controlling health care costs. 04:43 The emotional component behind what an employer must do to maximize the value of their health care. 05:10 Disruptive vs incremental change, and what’s really happening in health care. 06:17 John Lynn of HealthcareScene.com, and why it’s so tough for disrupters to break into the health care system. 07:26 The weird dynamic of the false market that is health care. 08:46 Health care regulations making it difficult to disrupt the market. 13:15 Gary Frazier’s opinion on connecting value-based care and empowered patients. 15:20 What value-based care is really about. 16:17 David Smith elaborates on the problem with assuming empowered patients change health care. 18:21 Rational decision making and how that isn’t always present in health care. 19:19 Alex Jung and the “messy middle” of the economic side of health care. 19:44 How the economic model, not the business model, of health care is broken. 21:36 “Is [this] necessary?” 22:13 Joe Murad and the “messy middle” in medical services pricing. 23:11 Frazier Buntin and where we are in the transition from fee for service to value-based care. 24:09 Is this change driven from the health system or major employers? 25:00 A.G. Breitenstein and the power of consumers en masse to move markets.
A.G. is a partner at Optum Ventures. She was most recently the co-founder and chief product officer at Humedica, one of the earliest big-data analytics companies in health care. Following its acquisition by Optum, she became chief product officer at Optum Analytics. She began her career as an attorney, founding a non-profit aimed at helping homeless youth at high-risk for HIV infection. A.G. expanded her mission by obtaining a degree in public health from Harvard. She is a mission-driven leader focused on transforming the health care system into a health system. 01:36 Discussing innovation centers and the expectation behind them. 03:27 “The problem of health care is very broad and very deep.” 03:53 Optum Ventures as a strategic venture firm. 04:54 The opportunities that entrepreneurs have to “plug in." 06:42 The engagement infrastructure of getting patients to the right place at the right time. 08:27 “At the end of the day, patients drive the ... system.” 10:47 Patients moving en masse. 11:21 Getting patients to make different, better choices than they are today, and understanding their movements through the system. 13:57 Why telehealth hasn’t survived. 15:23 “It’s exactly the wrong way to start the conversation.” 15:39 Going to where the patients are. 17:33 “We just assume patients can’t make [decisions] in health care.” 21:22 “It is incumbent on us to ... prove [employer-based health care’s] fundamental value.” 23:58 Where health care is going. 26:01 “All of the broken stuff in health care ultimately derives from asymmetry.”
Operation Blessing is working with Humedica in Turkey to pull the last survivors out of the rubble and care for those affected. Learn more about our projects: www.operationblessing.org