Podcasts about uxers

Problematic stakeholders could be convinced if they... just got data. Right? Nope. Sometimes it's deeper than that. You gotta understand what makes them tick. Is it data? Is it optics? Maybe you should be running heuristic audits on your stakeholders instead of your website...In the second time EVER, someone else has changed my mind on something. Leave it to "Kingpin" Finn McKenty, who's apparently gone from Punk Rock MBA to Finn McKenty PhD, to change my mind.We got into:- How YouTubers are more data driven than your own CEO (lol)- Why you should be running heuristic audits not JUST on your website, but on the stakeholders you interact with (and tips to do so effectively)- Finn gives some general life advice on learning to let go (important when many product and CROs don't have autonomy to actually impact anything)Timestamps:00:00 Episode Start2:46  The analogy of CRO and "Gym" goes so deep6:25 Even YouTubers are data driven11:20 People who don't buy into “experimentation” just optimize for different metrics than you14:28 Psychology of UXers vs. Product/CRO (Finn low key is a psychologist now)20:01 Running heuristic audits on… stakeholders? (yes - it's a good idea)25:07 Optimization sometimes means optimizing for ‘helping people' (not metrics)30:16 Sometimes, CROs gotta play the politics game35:13 Finn offers sage advice in learning how to let go (CROs need to hear this)49:06 Preach: Samuele MazzantiGo follow Finn McKenty on LinkedIn: https://www.linkedin.com/in/finnmckenty/ And go subscribe to his newsletter:https://finnmckenty.beehiiv.com/ Go check out Samuele Mazzanti's post too: https://tinyurl.com/FromAtoB-SamueleAlso go follow Shiva Manjunath on LinkedIn: ⁠https://www.linkedin.com/in/shiva-manjunath/⁠Subscribe to our newsletter for more memes, clips, and awesome content! https://fromatob.beehiiv.com/And go get your free ticket for the Women in Experimentation - you might even be entered to win some From A to B merch! : https://tinyurl.com/FromAtoB-WIE

In this 2024 interview from the Talk Circuit series, the folks at Zeplin take time to speak with Darren about where he draws his inspiration, his thoughts about the most in-demand skills for UXers, what he thinks the future of design-to-dev looks like, and his thoughts about artificial intelligence. Check out this very candid convo. REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxBookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

In this new and extended installment of the Ask My Anything series, Darren entertains guests Ray Butler and Mary Shamburger as they present candid questions for Darren's review. Tune in for this direct, energetic, and enlightening discussion to hear about key skills for UXers and various types of challenges for UXers REMINDER: Video is available for this episode via select resources. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldofux #worldoux #artificialintelligence #ai #askmeanything Bookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

We discuss a common issue UXers are facing, too often they spend all their time in the tool designing screens, and no time doing UX work.

I'm doing things a bit differently for this episode of Experiencing Data. For the first time on the show, I'm hosting a panel discussion. I'm joined by Thomas Reuters's Simon Landry, Sumo Logic's Greg Nudelman, and Google's Paz Perez to chat about how we design user experiences that improve people's lives and create business impact when we expose LLM capabilities to our users.    With the rise of AI, there are a lot of opportunities for innovation, but there are also many challenges—and frankly, my feeling is that a lot of these capabilities right now are making things worse for users, not better. We're looking at a range of topics such as the pros and cons of AI-first thinking, collaboration between UX designers and ML engineers, and the necessity of diversifying design teams when integrating AI and LLMs into b2b products.    Highlights/ Skip to  Thoughts on how the current state of LLMs implementations and its impact on user experience (1:51)  The problems that can come with the "AI-first" design philosophy (7:58)  Should a company's design resources be spent on go toward AI development? (17:20) How designers can navigate "fuzzy experiences” (21:28) Why you need to narrow and clearly define the problems you're trying to solve when building LLMs products (27:35) Why diversity matters in your design and research teams when building LLMs (31:56)  Where you can find more from Paz, Greg, and Simon (40:43)   Quotes from Today's Episode “ [AI] will connect the dots. It will argue pro, it will argue against, it will create evidence supporting and refuting, so it's really up to us to kind of drive this. If we understand the capabilities, then it is an almost limitless field of possibility. And these things are taught, and it's a fundamentally different approach to how we build user interfaces. They're no longer completely deterministic. They're also extremely personalized to the point where it's ridiculous.” - Greg Nudelman (12:47) “ To put an LLM into a product means that there's a non-zero chance your user is going to have a [negative] experience and no longer be your customer. That is a giant reputational risk, and there's also a financial cost associated with running these models. I think we need to take more of a service design lens when it comes to [designing our products with AI] and ask what is the thing somebody wants to do… not on my website, but in their lives? What brings them to my [product]? How can I imagine a different world that leverages these capabilities to help them do their job? Because what [designers] are competing against is [a customer workflow] that probably worked well enough.” - Simon Landry (15:41) “ When we go general availability (GA) with a product, that traditionally means [designers] have done all the research, got everything perfect, and it's all great, right? Today, GA is a starting gun. We don't know [if the product is working] unless we [seek out user feedback]. A massive research method is needed. [We need qualitative research] like sitting down with the customer and watching them use the product to really understand what is happening[…] but you also need to collect data. What are they typing in? What are they getting back? Is somebody who's typing in this type of question always having a short interaction? Let's dig into it with rapid, iterative testing and evaluation, so that we can update our model and then move forward. Launching a product these days means the starting guns have been fired. Put the research to work to figure out the next step.” - (23:29) Greg Nudelman “ I think that having diversity on your design team (i.e. gender, level of experience, etc.) is critical. We've already seen some terrible outcomes. Multiple examples where an LLM is crafting horrendous emails, introductions, and so on. This is exactly why UXers need to get involved [with building LLMs]. This is why diversity in UX and on your tech team that deals with AI is so valuable. Number one piece of advice: get some researchers. Number two: make sure your team is diverse.” - Greg Nudelman (32:39) “ It's extremely important to have UX talks with researchers, content designers, and data teams. It's important to understand what a user is trying to do, the context [of their decisions], and the intention. [Designers] need to help [the data team] understand the types of data and prompts being used to train models. Those things are better when they're written and thought of by [designers] who understand where the user is coming from. [Design teams working with data teams] are getting much better results than the [teams] that are working in a vacuum.” - Paz Perez (35:19)   Links Milly Barker's LinkedIn post Greg Nudelman's Value Matrix Article Greg Nudelman website  Paz Perez on Medium Paz Perez on LinkedIn Simon Landry LinkedIn

In another episode of the Ask My Anything series, Darren entertains guests Jonathan Bowman and Jenessa Oliver as they present candid questions for Darren's review. Tune in for this direct, energetic, and enlightening discussion to hear about key skills for UXers, Darren's most satisfying career experiences, and more. REMINDER: Video is available for this episode via select resources. #ux #podcasts #cxofmradio #cxofm #realuxtalk #worldofux #worldoux #artificialintelligence #ai #askmeanything Bookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

How should UXers deal with designing around errors? Why is it so hard to have designs with good error flows?

Unrealistic expectations abound in today's UX landscape. In this episode, Darren covers a few of the more commonly occurring, such as the need for level-headedness among entry-level UXers, being ghosted after applying for a job, thinking every job posting actually reflects an "opportunity," and more. Ready to have your bubbles burst? Check out this session!#ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldouxBookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com. 

This week, Darren hosts AI expert Yan Vishnepolsky. Yan tells his story about entering the worlds of UX and AI. He also shares several tips and insights about AI and how UXers can engage properly with the current wave of UX's evolution. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux  Check out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.  

In our S3 finale, we talk about how to set boundaries at work and our personal lives, and why it's especially tough for UXers to do this. 

Jakob Nielsen addresses some of the criticism he's faced, calls on UXers to urgently adopt AI, and shares why he believes the commoditisation of UX is a good thing. Highlights include: Are you surprised by how much you've offended some people? Why do UXers need a greater sense of urgency about adopting AI? Were the hiring practices at your previous company elitist? What is the state of UX today and where is the growth potential? Will AI impede our ability to develop our professional judgement? ====== Who is Jakob Nielsen, PhD? Jakob is the founder of UX Tigers, the website and associated substack he uses to bring his 41 years of UX knowledge and experience to the world, in what he has described as a plainspoken, hard-hitting and not bowing to orthodoxy kind-of-way. Before founding UX Tigers, Jakob was the co-founder and principal - for 25 years - of a rather well known UX consultancy, the Nielsen Norman Group. His other notable roles include being a distinguished engineer at Sun Microsystems, and a member of the research staff at Bell Communications Research - one of the world's top three HCI labs in the 1990s. Jakob is known for many other things, among which are being the founder of the discount usability movement, the foundational 10 usability heuristics for user interface design, and the eponymously named Jakob's Law of Internet User Experience.  He is the holder of no less than 79 United States patents and the author of 8 books, including the best-selling “Designing Web Usability: The Practice of Simplicity”, “Usability Engineering”, and the pioneering “Hypertext and Hypermedia”. In 2013, Jakob received the Lifetime Achievement Award for HCI Practice from ACM SIGCHI and in 2024 he was named a “Titan of Human Factors” by the Human Factors and Ergonomics Society. ====== Find Jakob here: LinkedIn: https://www.linkedin.com/in/jakobnielsenphd/ Website: https://www.uxtigers.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

In this episode, we explore the RACI matrix for project management and why we think it's the worst. Learn about RACI, how it falls short, and what might work better for UXers and product teams. What's your take? We'd love to know if you aren't a fan of RACI either and if you've tried other alternatives. Feel free to reach out to us on LinkedIn.

In this potpourri session, Darren takes time to address some key current happenings and mindsets in UX today: 1) Faux recommendations from UX leaders; 2) The return of the "which design is better" social media posts; 3) The copycat top UX trends blog posts; 4) A word of encouragement for seasoned UXers currently job hunting.Check out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux#UXpotpourri

Adam Perlis shares why it's important to always treat interns well, how he's trying to solve bad recruitment practices, and some practical advice for navigating the job market. Highlights include: How did an intern play a pivotal role in your career? What do the most successful design portfolios demonstrate? Why are you deeply surprised that you've become a design recruiter? How do you assess a candidate before deciding to present them to a client? Where and how should designers go the extra mile when applying for jobs? ====== Who is Adam Perlis? Adam is the CEO and founder of Academy, a flexible staffing and recruitment agency that helps companies like Under Armour, NBC Universal and Wish.com, to scale their UX orgs and UXers to further their careers. Before founding Academy, Adam spent a decade working in various design roles in New York, including as a Head of UX for AKQA, Head of Design for B-Reel and notably, Head of Design for TIME magazine, where he led the team responsible for TIME.com, FORTUNE.com and MONEY.com. Adam has also been a Creative Director at AT&T, guiding the design of AT&T AdWorks and AT&T AdWorks Lab, and at Dish Network, where he was a manager of Interactive Television. A dedicated contributor to the field, Adam has spoken at events around the world, such as SXSW, Web Summit and Tech Open Air. He is also the host of “How We Scaled It”, a podcast that explores the journey of growing a successful design practice from 0-100. ====== Find Adam here: LinkedIn: https://www.linkedin.com/in/adamperlis/ Website: https://adamperlis.com/ X: https://twitter.com/AdamPerlis Academy - UX Staffing & Recruiting Agency: Website: https://www.academyux.com/ Blog: https://blog.academyux.com/ LinkedIn: https://www.linkedin.com/company/academyux/ YouTube: https://www.youtube.com/channel/UC8wVKD8NG7uhrcPSuylrPnQ X: https://twitter.com/academyuxdesign ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/ Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Mini Ep | En este episodio les hablo sobre la ola de despidos en el mundo de la tecnología, inspirada por la reducción de personal en Twitter y el uso de inteligencia artificial para optimizar el trabajo. Luego, les comparto varias noticias de mundo Tech que nos impactan a nosotros como personas que trabajamos en UX haciendo productos todos los días, además les charlo sobre el impacto de la inteligencia artificial en la experiencia de usuario y la importancia de que los UXers se adapten a esta nueva realidad, y cierro con un update sobre el curso de Project Management para adquirir habilidades complementarias a UX

As a segue from the Sinister series, Darren holds a conversation with three mid-level UX professionals — Prachi Abhyankar, Christanna Hemmingway, and Andy Shaffer. Tune in as the group spends time discussing a few hot topics associated with the discipline. Check out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux

Dan Saffer is a UX design leader, author and assistant professor at CMU Human-Computer Interaction Institute. Dan's work has directly influenced my career development as such this conversation will also be extremely valuable to buddying and leading user researchers, designers and product managers. We discuss everything AI: the industry, the good and not-so-great examples, principles that UXers and product folk should keep in mind and much more.

About a year ago (Ep. 34), we experimented with ChatGPT for fun. AI is such a big thing now, that we wanted to revisit what it's like for us as UXers - what we use it for, how you can use it for UX work, and more! Let us know how you've used AI in your work or outside of work. We'd love to hear your perspective.

Measuring a user experience can be intimidating at first, but it's an essential part of determining whether your work is moving in the right direction (and by how much). UX Master Certified Dr. John Pagonis shares his experiences from working with other organizations on measuring UX improvements and interpreting quantitative data. Learn more about John Pagonis: Connect on LinkedIn Watch a past keynote talk: Usefulness measurement: A practical guide for all UXers (37 min video)⁠ NN/g Articles, Videos, and Reports about Usability and UX Metrics: Usefulness, Utility, and Usability by Jakob Nielsen, PhD (2-min video) The UX Unicorn Myth (decathlon analogy, explained, 2-min video) Usability 101 by Jakob Nielsen, PhD (free article) ⁠UX Metrics and ROI by Kate Moran⁠⁠ (297-page report) NN/g Articles about Microsoft's Desirability Toolkit and Adjectives List ⁠Using the Microsoft Desirability Toolkit to Test Visual Appeal⁠ (free article) ⁠Microsoft Desirability Toolkit Product Reaction Words⁠ (free article) Jeff Sauro, PhD on UX-Lite, UMUX-Lite, SUS, SEQ (an aside: his website, MeasuringU.com, is an excellent resource) 10 Things To Know About The Single Ease Question (SEQ) Measuring Usability with the System Usability Scale (SUS) 5 Ways to Interpret a SUS Score Measuring Usability: From the SUS to the UMUX-Lite ⁠Evolution of the UX-Lite⁠

Darren returns to covering the "Sinister" series once again this week, focusing solely on three topics: 1) The epidemic of unqualified critics in UX circles2) The dangers of and some traits associated with making faux connections on social media3) Under-the-radar displacement activities of senior UXers. Enjoy!Check out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com.#ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux#sinisterUX

In the return to the sinister UX culture exposé, Darren sheds much needed light on such topics as today's UXers being gaslit about the state of the discipline, misguided hiring expectations, misappropriation of skill levels, interview sabotage, premature promotions, downplaying the importance of fundamentals, and several more. Tune in for a weekly dose of much-needed truth.Check out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com.#ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux#UXtips

UX professionals are often subjected to scenarios where we are expected to deliver under severely adverse conditions. This brings to mind the hold saying — When life brings you lemons, make lemonade. UXers would do well to keep that in mind. To help, Darren spends this episode sharing insights about how to turn lemons into lemonade when facing our daily UX-related challenges.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#UXtips#UXlemonadeCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

Stacy Holmstedt, Director of Product Design at Progressive Leasing, a leading provider of in-store, ecommerce, and app-based point-of-sale lease-to-own solutions that provide transparent and competitive payment options intended to help credit challenged customers achieve merchandise ownership. Stacy shares her interesting journey from journalism to visual design to product design. She shares the deep systemic challenges that she has experienced as she walked her new career path after 40. Uxers are like sales people who often need to sell to people who think they don't need UX. She also touches upon an interesting perspective about the credibility of titles in today's world. 

Borrowing from a UX Uncensored blog post by a similar title, Darren addresses a short list of counterproductive and prevalent factors at work among today's UXers. Think you know what those factors might be? Tune in to hear the list and evaluate your status and mindset.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#UXtips#newUXer#newtoUXCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

When the dot-com bubble burst back in 2000, Allison Hemming was one of the many laid-off employees. At the time, she planned a get together and networking event with fellow-laid off employees to swap career advice, commiserate, and meet with recruiters, and this meetings turned into what she dubbed “pink slip parties.” Now, as more than 100,000 employees in the tech and media industries have faced layoffs over the past year, we talk to Allison Hemming, CEO of The Hired Guns, a tech-recruiting firm, about pink slip parties, advice for people facing layoffs, and how companies and CEOs can make these difficult moments better for their employees.We also share that The Takeaway team has also been pink-slipped. The Takeaway will broadcast our last episode on June 2nd. The Backstory on the Pink Slip Parties… - By Allison Hemming, CEO, The Hired Guns When the Dotcom Bubble burst in the Spring of 2000, Allison Hemming had the bright idea to bring newly unemployed digital media and tech workers face to face with recruiters and hiring managers. But not through some stuffy networking event—she threw a series of fun-filled bashes she dubbed Pink Slip Parties.  Bear in mind that the 2000 Dotcom Meltdown happened pre-social media (the only TikTok was the sound of your alarm clock). There was no LinkedIn (founded 2003), Facebook (2004), Twitter (2006) or Instagram (2010). Back then, Pink Slippers were being sent home into isolation with limited ability to network and connect. Some of them hadn't even had time to grab their Rolodexes.  It helped that Allison was the newly minted founder of The Hired Guns, a digital and tech recruiting firm. And even more than matchmaking employers with jobseekers, she knew how devastating unemployment could be and she wanted people to see they didn't have to go it alone. So, along with hiring managers, she also invited career coaches and the “left behinds” — former colleagues who hadn't gotten the ax from the companies that had layoffs and wanted to lend support.  The typical Pink Slip attendees back then were high tech and internet professionals, running the gamut from Engineers and Developers to Product Managers, UXers, Designers, Marketers and Content Strategists and sales.  Instead of being handed a sad “my name is” sticker tag at the door, attendees were given color-coded glow bracelets: job seekers got hot pink, recruiters and hiring managers were given green, and supportive pals wrapped glowing blue bands around their wrists. These parties soon became a light during a dark time and were written about by outlets including New York Magazine, The New York Times and CNN. They even inspired a Pink Slip Party etiquette piece in Computerworld.   Soon, Pink Slip Parties started popping up all around in tech hubs around the the world from Silicon Valley to Tokyo, London and Berlin.  At the time, Hemming said, “The message of solidarity is clear; people want to step out from behind their computers and search for answers together – live and in person.” Today, in the wake of recent Tech layoffs, Hemming still strongly believes that human connection is even more essential than ever – especially when compounded by hybrid work and our gradual recovery from the Pandemic. Millennial and Gen Z tech workers are really feeling the burn since most have only experienced an employee-driven job market where they could pitch and choose their opportunities. So the entire concept of mass layoffs is new to them. HOW TO THROW A PINK SLIP PARTY If you've been laid off or “pink slipped” – instead of waiting for someone else to throw a Pink Slip Party – consider throwing your own. Here's how.  As the Pink Slip Party host, you need to be findable and connected. Rather than noodling over fonts on your resume, update your LinkedIn Profile immediately instead – and be sure to set it to “open to work.” Then, quickly connect with all of your fellow laid off coworkers and also colleagues from past jobs—the ones you liked anyway.   Recruit a few former colleagues to co-host. Going it alone in a job hunt is never fun, and the same is true for throwing a party. ID a few reliable work friends and start delegating.  Set the Date. One of the worst things about being fired is having a big empty calendar in front of you. People want something to look forward to, and your Pink Slip Party will be it. Be bold and pull it together quickly – time is the enemy of good ideas.  Select your Pink Slip Party format. These events can be as simple as monthly get-togethers designed for your immediate team, colleagues across your company, or even potential colleagues across your industry. Do you want a party that's open to everyone or one that's focused by discipline or sector? (eg. UX Designers only vs. All Tech companies?   Location, Location, Location.  Vibe is everything. If you want an intimate affair, pick a local watering hole in an accessible neighborhood. Bushwick may be cool, but colleagues from the Bronx or Westchester will probably give it a pass.  Instead, pick a place near a transit hub. The point is to actually have a conversation, so consider volume and timing. Clubs can be great because they usually don't have a happy hour crowd and are thrilled to book an early event.  Build a killer invite list. The alchemy of a great Pink Slip Party requires that you have a mix of interesting people at the event. Obviously the “Pink Slippers” will be the guests of honor. Along with inviting those who were hit by the most recent layoffs, invite colleagues who might've gotten the heave-ho before you. Even former colleagues who still work at your last employer are good to have around for support—and future references. Recruiters and hiring managers with open roles at their companies will be the true VIPs of the event.  Market Your Pink Slip Party. Facebook Groups were made for just this moment. They're a great place to share job opportunities, and you can build one in minutes and start inviting people right away. You'll be amazed at how fast your group  will grow.  And don't forget to figure out your own unique way to ID guests!  Back when Pink Slip Parties launched, there were no nametags allowed. Instead, attendees ID'ed themselves via glowing color-coded glow bracelets. You can swipe that idea or come up with a creative way of your own. But just say no to “my name is” stickers!  The most important thing Pink Slip Parties did was help form a community of supportive job seekers and the people who were willing and able to help them. After all, nearly 40% of us will depart from our jobs unwillingly (aka, fall victim to layoffs), and there's no shame in that game! Instead of throwing yourself a Pity Party, host yourself a Pink Slip Party instead. 

When it comes to leveling up in UX, most people think about tools, methods, and methodologies. Great leaps in the discipline, however, are afforded to those who embrace principles that provide value to our personal UX practices and teams. Listen to Episode 154 to learn about 8 key principles that often go overlooked in the discipline, especially among new UXers.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#UXtips#newUXer#newtoUXCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

When the dot-com bubble burst back in 2000, Allison Hemming was one of the many laid-off employees. At the time, she planned a get together and networking event with fellow-laid off employees to swap career advice, commiserate, and meet with recruiters, and this meetings turned into what she dubbed “pink slip parties.” Now, as more than 100,000 employees in the tech and media industries have faced layoffs over the past year, we talk to Allison Hemming, CEO of The Hired Guns, a tech-recruiting firm, about pink slip parties, advice for people facing layoffs, and how companies and CEOs can make these difficult moments better for their employees.We also share that The Takeaway team has also been pink-slipped. The Takeaway will broadcast our last episode on June 2nd. The Backstory on the Pink Slip Parties… - By Allison Hemming, CEO, The Hired Guns When the Dotcom Bubble burst in the Spring of 2000, Allison Hemming had the bright idea to bring newly unemployed digital media and tech workers face to face with recruiters and hiring managers. But not through some stuffy networking event—she threw a series of fun-filled bashes she dubbed Pink Slip Parties.  Bear in mind that the 2000 Dotcom Meltdown happened pre-social media (the only TikTok was the sound of your alarm clock). There was no LinkedIn (founded 2003), Facebook (2004), Twitter (2006) or Instagram (2010). Back then, Pink Slippers were being sent home into isolation with limited ability to network and connect. Some of them hadn't even had time to grab their Rolodexes.  It helped that Allison was the newly minted founder of The Hired Guns, a digital and tech recruiting firm. And even more than matchmaking employers with jobseekers, she knew how devastating unemployment could be and she wanted people to see they didn't have to go it alone. So, along with hiring managers, she also invited career coaches and the “left behinds” — former colleagues who hadn't gotten the ax from the companies that had layoffs and wanted to lend support.  The typical Pink Slip attendees back then were high tech and internet professionals, running the gamut from Engineers and Developers to Product Managers, UXers, Designers, Marketers and Content Strategists and sales.  Instead of being handed a sad “my name is” sticker tag at the door, attendees were given color-coded glow bracelets: job seekers got hot pink, recruiters and hiring managers were given green, and supportive pals wrapped glowing blue bands around their wrists. These parties soon became a light during a dark time and were written about by outlets including New York Magazine, The New York Times and CNN. They even inspired a Pink Slip Party etiquette piece in Computerworld.   Soon, Pink Slip Parties started popping up all around in tech hubs around the the world from Silicon Valley to Tokyo, London and Berlin.  At the time, Hemming said, “The message of solidarity is clear; people want to step out from behind their computers and search for answers together – live and in person.” Today, in the wake of recent Tech layoffs, Hemming still strongly believes that human connection is even more essential than ever – especially when compounded by hybrid work and our gradual recovery from the Pandemic. Millennial and Gen Z tech workers are really feeling the burn since most have only experienced an employee-driven job market where they could pitch and choose their opportunities. So the entire concept of mass layoffs is new to them. HOW TO THROW A PINK SLIP PARTY If you've been laid off or “pink slipped” – instead of waiting for someone else to throw a Pink Slip Party – consider throwing your own. Here's how.  As the Pink Slip Party host, you need to be findable and connected. Rather than noodling over fonts on your resume, update your LinkedIn Profile immediately instead – and be sure to set it to “open to work.” Then, quickly connect with all of your fellow laid off coworkers and also colleagues from past jobs—the ones you liked anyway.   Recruit a few former colleagues to co-host. Going it alone in a job hunt is never fun, and the same is true for throwing a party. ID a few reliable work friends and start delegating.  Set the Date. One of the worst things about being fired is having a big empty calendar in front of you. People want something to look forward to, and your Pink Slip Party will be it. Be bold and pull it together quickly – time is the enemy of good ideas.  Select your Pink Slip Party format. These events can be as simple as monthly get-togethers designed for your immediate team, colleagues across your company, or even potential colleagues across your industry. Do you want a party that's open to everyone or one that's focused by discipline or sector? (eg. UX Designers only vs. All Tech companies?   Location, Location, Location.  Vibe is everything. If you want an intimate affair, pick a local watering hole in an accessible neighborhood. Bushwick may be cool, but colleagues from the Bronx or Westchester will probably give it a pass.  Instead, pick a place near a transit hub. The point is to actually have a conversation, so consider volume and timing. Clubs can be great because they usually don't have a happy hour crowd and are thrilled to book an early event.  Build a killer invite list. The alchemy of a great Pink Slip Party requires that you have a mix of interesting people at the event. Obviously the “Pink Slippers” will be the guests of honor. Along with inviting those who were hit by the most recent layoffs, invite colleagues who might've gotten the heave-ho before you. Even former colleagues who still work at your last employer are good to have around for support—and future references. Recruiters and hiring managers with open roles at their companies will be the true VIPs of the event.  Market Your Pink Slip Party. Facebook Groups were made for just this moment. They're a great place to share job opportunities, and you can build one in minutes and start inviting people right away. You'll be amazed at how fast your group  will grow.  And don't forget to figure out your own unique way to ID guests!  Back when Pink Slip Parties launched, there were no nametags allowed. Instead, attendees ID'ed themselves via glowing color-coded glow bracelets. You can swipe that idea or come up with a creative way of your own. But just say no to “my name is” stickers! The most important thing Pink Slip Parties did was help form a community of supportive job seekers and the people who were willing and able to help them. After all, nearly 40% of us will depart from our jobs unwillingly (aka, fall victim to layoffs), and there's no shame in that game! Instead of throwing yourself a Pity Party, host yourself a Pink Slip Party instead. 

In this episode, Darren takes time to expound upon a recently shared social media post where he provided some under-the-radar tips for new UX professionals. New to UX? Want to REALLY know key things to help you along on your UX journey? Tune in for the deets!#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#UXtips#newUXer#newtoUXCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

We talk about the loss and taking for granted of physical design skills. Is there a generation of UXers and designers who can't design for the real world?

In this Talkin' Shop session, Darren engages with UX veteran Roshan Ravi. Roshan shares experiences gained throughout his career, including how he developed his acumen, his greatest challenges, light bulb moments, tips for up-and-coming UXers, and more.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofuxCheck out the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com.

In this episode, Darren provides three "nightmare" stories from his career. He focuses on a leadership story, an interview story, and a dysfunctional team operation story, all of which are used to dispel the notion that UX is for the thin-skinned, but also to emphasize more skills, aptitudes, and attitudes that UXers need to be successful. Enjoy!#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#uxmemoriesCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

In this second installment of Memory Lane, Darren shares three more success stories from his 27+ year UX career. With each, he incorporates and illustrates different skills, aptitudes, and attitudes that UXers need to be successful. Check out this episode to hear the stories and partake of some encouragement we all need in order to thrive in the discipline.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#uxmemoriesCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

It is very common these days to hear someone experiencing a lot of rejection finding their first UX gig saying "They should give us a chance." There are also lots of others who understand the frustration of new UXers echoing the same seniments. What if I told you there's an inherent danger in embracing such a mentality? In this week's episode, I explain the fallacies and dangers associated with giving someone a chance and prescribing a more well-rounded and healthy alternative.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#uxjobsCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

As we're rounding out the end of 2022, now's a great time to think about your 2023 career goals! In this episode, I share some of my recent realizations and applications of goal-setting and how it's been working for me as well as some questions to consider as you're thinking about where you want to put your focus next year. We're talking about: SMART goals, frequency of goals, investing in courses and programs, and a whole lot more! Come follow me on Instagram: https://instagram.com/amandamworthington Connect with me on LinkedIn: https://www.linkedin.com/in/amanda-worthington/ Download the 50 affirmations for new UXers here: https://www.uxhustle.org/first-ux/affirmations --- Support this podcast: https://anchor.fm/uxhustle/support

In this episode, I share my favorite journal prompts to get clear on what might be holding you back from self-promoting at work. You can take a couple of these prompts each day or have a mega-session going through all of them. I'd love to hear what you learned about yourself while journaling — Come follow me on Instagram and share your experience: https://instagram.com/amandamworthington Connect with me on LinkedIn: https://www.linkedin.com/in/amanda-worthington/ Download the 50 affirmations for new UXers here: https://www.uxhustle.org/first-ux/affirmations Journal Prompts: How do I feel about promoting myself right now? What am I afraid will happen if I promote myself at work? What would I do if that happened? What's the best thing that could happen if I promote myself at work? What would I do if that happened? How do you want others to feel when you talk about yourself? How do I already make people feel that way? What's a big career goal that I have for the next quarter, year, or season? How much harder would my goal be if I didn't tell anyone? Why? How much easier would it be if I share my goals and progress with others? Why? --- Support this podcast: https://anchor.fm/uxhustle/support

In this episode, we talk about self-promotion at work! I share my favorite tips and ways of thinking about self-promotion so that you can get out of your own way, share the amazing work you're doing, and ultimately get recognized for it! Want to hear more about promoting yourself at work and taking up space without feeling smarmy? Come follow me on Instagram: https://instagram.com/amandamworthington (I truly hope you try the #BragLikeABoss challenge. If you do tag me and let me know how it went!!) Connect with me on LinkedIn: https://www.linkedin.com/in/amanda-worthington/ Download the 50 affirmations for new UXers here: https://www.uxhustle.org/first-ux/affirmations I truly hope you try the #BragLikeABoss challenge. If you do tag me and let me know how it went!! --- Support this podcast: https://anchor.fm/uxhustle/support

This week, Darren continues answering questions from the UX community. This week's topics include: Managing challenging clients and stakeholders, the best ways for junior UXers to develop their acumen and handle career trajectory, and the differences between remote and in-house UX jobs. Tune in for the insights!#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#uxjobsCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

This week, Darren fields questions about the UX job world received via social media. Topics covered during this episode include recruiters and recruiting, proper expectations for new UXers, dissecting the frequent disconnects between hiring teams, and portfolios. Enjoy!!!#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#uxjobsCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com.

As a veteran UX Designer, Author, Professor, Podcast Host, and much more, Darren Hood has experienced so many facets of the design world in his 26+ year career. In this episode, you'll hear about his journey, what motivates him, advice to other UXers, and some excellent sports analogies along the way. You'll also get a sneak preview of an exciting upcoming project that Darren is working on.  Here's a look at our discussion: 1:00 : What motivates Darren, and how he discovered the importance of “healthy friction” & self awareness  10:46 : Hiring the right level of experience for your team 13:37 : Cronyism vs. leveraging connections 15:32 : Red flags during interviews and how to know if an organization is right for you  19:39 : Senior design leadership opportunities, and why senior designers choose consulting instead 26:28 : Toxic positivity & accepting feedback/criticism 40:45 : The rise of UX influencers on social media 46:16 : Standardized accreditation & licensure in the UX industry Links mentioned in this episode: Article: Toxic Positivity & the Decline of UX Darren's Podcast: The World of UX with Darren Hood Darren's LinkedIn Profile

Debbie Levitt was once told by a former boss that she was a “Change Agent.” This moment went on to inspire a long career helping many companies tackle major challenges. A consultant and problem solver by nature, Debbie has built her business, Delta CX, to focus around helping organizations create meaningful experiences for their customers. In addition to providing consulting services to organizations, Debbie also offers coaching, training, and many other community resources through Delta CX.  Check out today's episode to learn more about what it means to be an agent for change, how to advocate for yourself as a UX Designer, and much more.  Here's a look at our discussion: 0:01 : Debbie's reverse recruiting tactic to find a Change Agent role 3:50 : Asking the right questions during an interview to best understand the role 11:20 : What it means to be a Change Agent 19:23 : Being an advocate for yourself as a UX Designer 25:04 : How education is failing early career UXers and why we need more apprenticeships 32:00 : What Debbie looks for in her apprentices  35:40 : Critical soft skills for UX design 39:00 : A little bit more about Debbie's book and workshop, and how to get in touch with Debbie Links mentioned in this episode: Delta CX YouTube: Questions to Ask During Interviews Delta CX Website Transforming Toward Customer Centricity Workshop Delta CX YouTube Page Delta CX Community Resources Debbie Levitt's Email Address Delta CX Coaching

Do you edit your presentation in front of your audience? Schedule meetings and then forget to attend? Jiggle your mouse while you're away? Meg and Jessamyn weigh in on more terrible work habits from UXers.

Here is an insightful conversation with Greg Nudelman, Head of Design & Senior Director at Logic Monitor, who is committed to expanding what's possible for businesses by advancing their technology by creating new ways for them to grow. Greg loves leading UX teams that create the "When can I buy this?" experience for their customers. In this episode, he shares some golden rules and fresh perspectives to leverage innovative AI/ML tools and what AI can bring to UX. Asking the right question and picking the right use case has a ton of bearing on Value creation for any business.

Healthcare in the U.S. is expensive—and as a result, some communities struggle to afford medical services. This inequity has become increasingly apparent as underserved communities are disproportionately affected by things like the pandemic. So, what can UXers do to help? Wendy Johansson, Co-Founder and Chief Product Experience Officer of MiSalud Health, believes the answer lies in health tech. In this episode, Wendy shares how the MiSalud app works and her approach to using qualitative research to help build a great product. --- Send in a voice message: https://anchor.fm/awkwardsilences/message

In this episode, we're talking about pivoting into UX from architecture. I've been seeing a theme of a handful of different UXers with Architecture backgrounds and Hannah generously offered to share her recent experience! We talk about the unexpected transferable skills that architects bring with them into the UX world — especially for agency life, the imposter syndrome and other challenges to expect when changing careers, and even what to expect once you DO land the job. Hannah Job just recently switched into UX, and started my first UX job in Jan of 2022. She was previously a Landscape Architect and was in the architecture field for almost 6 years. In early 2021, she decided to make the switch to UX and enrolled in the Google UX Certificate program through Coursera. Now Hannah is working at maxmedia, an agency here in Atlanta that has also been a generous sponsor and host of UX Hustle Summit! Get your 50 affirmations for landing your first UX role here: https://uxhustle.org/affirmations Connect with Hannah Job on LinkedIn: https://www.linkedin.com/in/hannah-job-23aa0197/ Connect with Amanda on Instagram: https://instagram.com/amandamworthington --- Support this podcast: https://anchor.fm/uxhustle/support

This week's episode serves up another set of UX Potpourri, where Darren addresses the following topics: 1) How to accurately identify design problems; 2) Renouncing the endearment mindset; 3) The best way to structure a UX portfolio and 4) Are all or most opportunities really for senior UXers? Tune in for the details on these topics.#ux#eq#podcasts#cxofmradio#cxofm#realuxtalk#worldofuxCheck out the new World of UX website at https://www.worldoux.com.Visit the UX Uncensored blog at https://uxuncensored.medium.com. 

Why do veterans make good UXers? How much whining can a design ops person tolerate? Why can't I be a special design snowflake? Jessamyn and Meg talk to Drew Nevins, UX program manager at AWS.

In this episode, I share my experience having been in 3 different masterminds and just getting back from a mastermind retreat. If you've been wondering "what even is a mastermind? and what does it do?" then this episode is for you. I also share that I'm creating a UX Mastermind, The UX Hustle Mastermind! If you're wanting to crush big career and personal goals over the next 90 days and want to be supported while supporting others — and apply your creative problem solving to help other UXers — email me at amanda@uxhustle.org with subject: MASTERMIND. --- Support this podcast: https://anchor.fm/uxhustle/support

#007 - Many think UX is something new but it's not. A lot of UXers have been working in the industry for decades now and starting to experience a mid-career crisis. In this episode, user researcher and author of the UX Careers Handbook, Cory Lebson, shares his honest stories of experiencing the mid-career crisis and how he handled it. We also talk about using biometrics to learn about your own emotions and better manage the external triggers that could affect you. Cory also shares his advice for letting go of the pressure of having to make a difference and separating your identity from your work.In this episode:Being in touch with your feelings with biometricsSpeaking up to clients honestly about what's causing you stressLetting go of the pressure of having to make a differenceKnowing what's under your control and what's notFinding your UX support communityValue of having patience in your careerThe future of UXCory's book ‘The UX Careers Handbook'Shownotes20% discount on Cory's book “The UX Careers Handbook” - email Cory for a discount code atcory@lebsontech.comCory's websitehttps://lebsontech.com/Cory's courses on LinkedInhttps://www.linkedin.com/learning/instructors/cory-lebsonOura Ringhttps://ouraring.com/

In this special extended episode of The World of UX, Darren is joined by Eric Shumake and MIchelle Pakron as they all share interesting, enlightening, and enriching stories associated with EQ red flags and address challenges that arise in the daily operation of UXers. #ux#eq#podcasts#emotionalintelligence#emotionalintelligenceandux#eqredflags#cxofmradio#cxofm#realuxtalk#worldofuxCheck out the new World of UX website at https://www.worldoux.com.

This week, Darren builds on last week's presentation on EQ Red Flags by providing some examples of how EQ benefits our operations as UXers. He also shares three stories where UX operations went awry and were challenging and illustrates how embracing EQ can help us to excel, thereby benefiting ourselves, our team, the business, and users alike.#ux#eq#podcasts#emotionalintelligence#emotionalintelligenceandux#eqredflags#cxofmradio#cxofm#realuxtalk#worldofux