Lippert Academy for Leadership

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Jason Lippert, President and CEO at Lippert. Jason shares why his focus has always been on helping individuals grow personally and professionally through leadership and culture development. He talks about the need to drive continuous improvement, make sure people feel valued, and how serving your community is a powerful way to create change as a business.  Quotes   “An amazing part of the journey that we are on at Lippert with culture and philanthropy is serving our community. If we just inspire a handful of businesses to get involved with their communities and serve, it can change communities, and if communities change we can change the world. The world needs change.” - Jason Lippert [33:57] “Providing the leadership and the resources to help people take their next steps forward personally and professionally, people walk away better. The data is there and it shows that people respond to a coaching environment and they feel satisfied in the work they do.” -Edgar Cabello [07:38] What You Will Learn: [00:45] Intro [02:58] Pioneering leadership programs [08:17] Why leadership development is important to Jason [17:28] Bill's perspective on thinking positively  [22:46] Taking time to listen [26:34] Highlights over the past two years at Lippert [33:14] Serving and building relationships [37:00] How culture happens [39:25] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, Leadership Development Director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Adam Kronk, Chief Culture & Leadership Development Officer at Lippert. Adam shares his personal journey and passion for helping others form character and develop integrity. They discuss how performance in the workplace follows when you invest in people and give them a sense of purpose and dignity. Quotes   “People want to do the right thing at their core. It is important to figure out how to hire for it, select on character, and foster integrity when there could be competing incentives.” - Adam Kronk [11:23] “The more we genuinely care for people and invest in their lives with the right resources, performance seems to follow that. Performance seems to get better the more we extend ourselves in those ways.” -Edgar Cabello [30:00] What You Will Learn: [00:45] Intro [06:39] Adam's professional journey [16:26] Leadership and core values [22:58] Speed and culture [29:31] Bringing your whole self to the table [33:08] Purpose and dignity [34:02] Adam's family [37:15] Adam's book recommendations  [40:36] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, talks with Bill Coughlin, Director of the Lippert Academy for Leadership, and Matt Jerlecki, Training Manager at Lippert. Matt discusses the importance of working closely with operations teams and investing in individuals to create confident team members. He talks about his desire to change learning environments and experiences for workers so that organizations can be successful.   Quotes   “Anyone who is not as confident in what they are doing is never going to be as successful as they can be. They may be able to do it well enough to get by, but the more confident they can be the more successful they can be. They can start looking around for opportunities and advantages.” - Matt Jerlecki [07:30] “That is part of the cultural transformation. Giving people marketable skills, whether it be at Lippert or the next thing they are doing so they can carve a path for themselves and their families.” -Edgar Cabello [17:26] What You Will Learn: [00:45] Intro [02:09] Matt's professional journey [05:11] Hard-charging [06:10] Working closely with operations [08:38] Building confident team members  [12:10] Tapping into federal and state funding to train team members [15:45] Adult education [20:12] Prioritizing well as a leader [24:41] End-of-year corporate goals [28:34] Matt's passion for learning [32:44] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Rhoda Schnitzer, a Leadership & Culture Development Director at Lippert based in Europe. Rhoda shares stories from her own development as a leader and valuable lessons that shaped her passion to lead others well. Rhoda and Edgar discuss how to raise people up in confidence and release them to do their job well.    Rhoda also talks about being authentic as a leader, being an example and winning the trust of people is key. Quotes “Changing culture requires patience and it requires diligence.” -Edgar Cabello [16:15]   “Everything starts with a good leader. If you don't have good leaders. You can forget about your core values and mission statement. If your leadership is bad you lose people.” -Rhoda Schnitzer [03:19]   What You Will Learn: [00:50] Intro [03:00] Rhoda's journey [05:00] Leading with a loose grip [07:25] Lippert in Europe [10:22] Being authentic as a leader [12:20] Removing toxic leadership [16:32] Rhoda's future goals at Lippert  [20:15] Changing culture [20:54] Rhoda's last thoughts [21:50] Outro    Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Bill Coughlin, Director of Leadership Development at Lippert. Bill shares his vast professional journey and stories about mentors and life experiences that influenced his passion for leading others. Edgar and Bill discuss the importance of knowing your purpose as organization and as a professional.    Bill also talks about the value of professional coaching and how accountability is necessary for growth and attaining your personal and professional goals.    Quotes   “We all need a coach. Someone who is pouring into us. Feeding us. Challenging us. Adding accountability layers to our life.” -Edgar Cabello [08:14] “If you don't continue to grow and develop yourself it is difficult to bring that to someone else, as a leader.” -Bill Coughlin [07:19] What You Will Learn: [00:50] Intro [02:00] Bill's professional journey [03:55] Mentorship [06:37] Professional coaching [12:30] Growth at Lippert [15:10] Why a hunger to learn is necessary as a leader [20:26] Knowing your journey so you can help others [24:30] Growing fast and scaling vision as a company [28:23] Sharing ideas and solutions [34:51] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, shares excerpts from the Summit Leadership Conference. You will hear from Garry Ridge, outgoing CEO of the WD40 company. Garry shares his professional journey and many of the lessons he has learned in the past 25 years. He talks about the importance of creating belonging within your company and the humility that is required to lead others.   Edgar also shares an excerpt featuring Michelle Shone, Director of Channel Solutions with the Ken Blanchard group. She discusses the importance of being present in your work every day and talks about her passion for helping people understand how they can grow with the right tools and skills. She shares many of the lessons she has learned working with Ken Blanchard over the years, including the importance of building trust in the workplace.    Quotes “I just want to be a part of people taking their next steps forward. That is how I express care. But there is an execution piece. We want to see growth but we also need solutions.” -Edgar Cabello [22:31]   “We can change the world by creating work cultures where people go home happy.” -Garry Ridge [10:58]   “There are four parts to building trust. - Are you able? - Are you believable? - Are you connected? - Are you dependable?” -Nicole Shone [26:47] What You Will Learn: [02:15] Intro [02:35] Garry's professional journey [08:25] Mentorship and humility  [11:56] People are escaping toxic cultures [16:24] Nicole Shone [21:35] The right tools to help people grow [26:34] Building trust in the workplace [30:31] The value of Ken Blanchard [35:40] Where do you find innate joy? [40:21] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Nicole Sult, Vice President of Customer Experience at Lippert. Nicole discusses the value of building trust within your team as a leader and how holding individuals accountable can generate confidence. She shares stories about the leaders that took a chance on her and how they have impacted her life over the years.   Nicole also talks about the leadership keys that have been influential in her career: listening to your team and asking them good questions, practicing vulnerability, and the importance of investing in yourself as a leader. Quotes   “When a leader helps me recognize what I am good at and then, on a higher level, turns me loose to do the thing I feel called to do, that is hugely empowering.” - Edgar Cabello [19:20]   “In leadership we have to allow people the chance to try and fail, and try and succeed. We need to give them a safe space to do that.” - Nicole Sult [08:23] What You Will Learn: [01:15] Intro [03:17] Nicole on the value of listening  [07:30] “Trust but Verify”  [12:33] Productive team check-ins [18:07] Discovering a person's skill set [25:22] Nicole's mentors over the years [31:45] Identifying someone's passion [35:25] Stopping to celebrate [41:42] What's next for CX [45:56] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Cortni Armstrong, Founder of The Flipping Nomad, a custom upfitting company that turns RVs into dream homes on wheels. Cortni shares what led her to the RV life and how she created the concept behind The Flipping Nomad.    Cortni also talks about the freedom she has experienced living a more minimalist lifestyle, her passion for helping people create their dream RV, and the healing nature of her entrepreneurial journey thus far.  Quotes “From a business angle, you identified a good product and then you saw it forward. It opens up opportunity. Outthinking the challenges is a strength” - Edgar Cabello [25:32]   “I have had some of the best experiences and opportunities come out of committing and then figuring it out.” - Cortni Armstrong [34:09] What You Will Learn: [01:05] Cortni's story [05:56] RV customization  [06:52] The Flipping Nomad origin story  [13:31] The Minimalist movement [23:25] Growing the business [31:14] Renovations [34:40] Valuable lessons Cortni has learned  [35:07] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Tom Laymon and his sons, Austin and Jared. The Laymon family all work at Lippert's distribution center and hold leadership positions within the company. Tom shares the personal and professional growth he has experienced while at Lippert. Austin and Jared talk about what they have learned from leadership development at Lippert and how it has shaped them as young men.    The Laymons also discuss how the core values of Lippert have affected their lives beyond work, improving their relationships and overall outlook on life.    Quotes   “It is amazing how small gestures and expressions of interest and intrigue in the lives of the people you work with, can open up relationship avenues. It takes work to put yourself out there.” - Edgar Cabello [20:28]   “This has really made a difference in my home life and my personal life. If I would have found this job at Lippert back when the kids were young, I wouldn't have been such a mean coach. This teaches you how to coach positively.” - Tom Laymon [41:04]   “I always try to find my team's “Why”. It is not about “What are you doing right now?” It's more so, “Hey, how are you doing and what is going on in your life?” - Austin Laymon [20:05]   “We want people to leave Lippert in the right head space and with a positive attitude. We want them to go home to their families the same way they came in.” - Jared Laymon [17:04]   What You Will Learn: [01:30] The Laymon family story [05:30] Tom's background [08:35] Core values at work and home [15:35] Lessons on leadership [18:44] Being a young leader [29:50] Leadership development [33:15] Understanding the business side of things [40:50] Final reflections [41:52] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

  In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with John Ravenscroft, Outbound Operations Manager at Lippert. John shares his journey from hospitality and tourism management to leading and managing warehouse teams. He talks about how impactful the leadership training program at Lippert was to him and how it began to transform him personally.   John also talks about healthy conflict skills, self-awareness, and intentionality that he has learned as a leader along the way.   Quotes   “I took the Enneagram personality test. I got to see how I react to other people. It really helped me understand how I deal with other people and handle people. It became a point of self awareness.” - John Ravenscroft [19:43]   “We have transformed leaders that are leading people into more transformation. We are either gonna be miserable when we go home or we are gonna go home and add life to our family. ” - Edgar Cabello [30:46]   What You Will Learn: [01:30] John's story [04:53] Addiction and depression [08:07] Finding Lippert [15:15] Transformation and growth as a manager [19:02] The enneagram as a tool [21:25] Goal setting [27:13] Transformation and discovering potential [29:20] Work and personal life balance [31:45] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Corey and Jessie Nickerson, founders of Finding Our Someday. In 2017, the Nickersons sold their home and most of their belongings to live life on the road in an RV.     Corey and Jessie share stories from their journey so far, how they are building community while traveling and their experiences volunteering as a family with Lippert Cares.    Quotes   “I think intentionality across the board with this lifestyle is a really great point. We are living very small so you have to be very intentional… we are being very intentional about the time we spend with each other. We are also being super intentional about the time we are spending with our children.” - Jessie Nickerson [08:59]   “You have to get out there and you have to put yourself out there. That is when the opportunities come and when experiences happen. ” - Corey Nickerson [18:39]   What You Will Learn: [01:10] Corey and Jessie's story [06:08] Finding community on the road [08:37] Intentionality   [12:06] Big dots and little dots [13:29] Lippert Cares and giving back to the community [18:18] Get on the road and opportunity will come [19:10] Finding your someday [20:20] Outro   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com Finding Our Someday

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Andy and Leti Rossi. The Rossis moved to the U.S from Argentina in 2002 and decided to pursue their dreams. They discuss how they decided to sell their home and live life on the road in an RV, with their two children.    Andy and Leti share their passion for the Hispanic community and the RV lifestyle while sharing why they believe risks are worth taking.   Quotes   “I don't know if you call what we are doing revolutionary, but it is a lot of risk taking. We said let's try to break the barrier that the RV lifestyle is just for rich, retired white people. Let's do something about it.” - Andy Rossi [21:01]   “People understand that we are a family. We aren't celebrities.” - Leti Rossi [13:23]   What You Will Learn: [01:17] Andy and Leti's story [08:09] Living life as a full-time RV family [10:00] Sharing with a community of 100,000 followers  [11:15] How they decided to change their lifestyle [15:37] Building relationships with their children [19:23] Working with the Hispanic community  [24:05] Lippert and The Rossis [35:47] When to take risks   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com Connect with Totalmente Perdidos: YouTube | Instagram | Facebook

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Michelle and Justin Russell of the Restless Russells. Michelle and Justin share what it's like to live full-time on the road and the lessons they've learned along the way. They discuss what motivated them to sell their house and purchase an RV. They also talk about how they form “speed relationships” with fellow travelers as well as become an ambassador for Lippert.   “It's so easy to really talk about a company that we really do care about to other people, because we know they're being taken care of. When we send people to the Lippert team, they're being helped.” -Justin Russell [18:11]   “People always ask, ‘When are you gonna get a real house?' And we have a real house. It's on wheels and the environment is ever changing. So as far as when we're gonna get a real house, when are we going to get a stick and brick house? Who knows.” -Michelle Russell [34:31]   What You Will Learn: [01:02] About Justin Russell [03:40] Why they went on the road full-time [06:12] What they've learned on the road [12:05] How the community has changed their lives [14:09] Being an ambassador with Lippert [22:04] Some of the projects they're involved in [24:11] Parenting on the road [30:06] Educating her children [33:18] The future for the Russells   Resources: Visit our website: lci1.com/academy Email us: academy@lci1.com Visit the Restless Russells on Instagram: instagram.com/restless_russells Visit the Restless Russells on Facebook: facebook.com/Restless_Russells-107176518622226/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Dominick Fultz, Safety Coordinator for Lippert Plant 58. Dominick talks about his time at Lippert and how he got into mentoring, first discussing his experience with his mentee, Kara Heckaman, and how he leads others in his current role.   “I've never been a part of a company that puts the people first like Lippert does, and the culture is just amazing.” -Dominick Fultz [14:10]   “My anecdotal theory about listening is that the reason it's so effective is because most of us haven't genuinely been listened to by others.” -Edgar Cabello [21:59]   What You Will Learn: [01:17] Dominick's background in manufacturing [03:34] What it was like working with his dad [05:48] How he got into the safety mindset [10:51] What it was like to move into Lippert [15:15] Dominick's introduction to Lippert's mentoring program [19:08] Kara's takeaways [20:32] Why listening is an important quality [24:38] How he's leading others in his current role [27:55] What he sees for himself and Lippert for the future   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Jeff Colin, a Plant Manager at Lippert's Plant 58, about many of the positive changes he has witnessed at Lippert over the years and the valuable lessons he has learned. He shares the importance of intentionality and support when setting goals and building relationships as a leader.    As a musician, Jeff talks about how music has helped him connect with his team and the community while helping him develop courage personally. “If you go about things unintentionally, you're not driving action and you will have trouble succeeding. Unless you are setting intentional goals and working toward something.” -Jeff Colin [06:24]   “Holding people accountable can sound like a negative thing sometimes. But, it is positive. It is really hard to reach a goal by yourself.” -Jeff Colin [17:18]   What You Will Learn: [01:21] Jeff's background and history with Lippert [04:35] Leading people [06:30] Being intentional [11:20] The Leadership Action Plan [16:53] The positive side of holding each other accountable  [20:33] The challenges of building a team [22:31] Connecting with people through music Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Pat Moore, one of the leaders in the Chassis Division. Pat has worked in the same division at Lippert for 20 years, so he discusses what it was like to live through the cultural transformation at the company. He also shares how he transforms to DJ Nitro outside of work.   “We went through those battles not to walk away from that, not to give the keys to somebody else. We went through those battles because we truly loved our team, loved our business of what we did, and we wanted to see it through to the next level.” -Pat Moore [21:11]   “During this time, you're changing the entire profile for what a Lippert leader is.” -Edgar Cabello [21:46]   What You Will Learn: [01:09] Pat's background and how he ended up at Lippert [05:52] What it's like to be the Chassis Division [08:55] Lippert through the first 10 years [13:25] “License to Care” [14:51] The second 10 years at Lippert [19:02] How he changed the profile of a Lippert leader [24:34] What he does outside of work [29:54] Pat's final thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with twin sisters, Ruthie Wiley and Ruby Wiley-Fields from Plant 58. Ruthie and Ruby discuss their 30 years working in manufacturing and how they ended up at Lippert. They also share how the culture at Lippert has inspired them to pay it forward to their team members.   “Coming here, it was so refreshing.” -Ruby Wiley-Fields [15:28]   “We feel when our leaders get poured into, then the work can still get done.” -Edgar Cabello [17:33]   “They care enough about me advancing at work and doing well outside of work. So that right there is something that you don't see where they want you to do well outside of work.” -Ruthie Wiley [17:59]   What You Will Learn: [01:13] Meet Ruby and Ruthie [03:27] Where their careers have taken them [08:19] What brought them to Lippert [12:34] How they feel cared for at Lippert [16:02] Changes they've seen [20:37] A typical work day [24:53] What they see going forward [26:28] Final thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, Leadership Development Director, speaks with General Manager, Steve Slowke, and Isaiah Taulbee, a former football coach who made a career shift into manufacturing as an LIT at Lippert. Slowke talks about the positive changes he has witnessed within Lippert's culture over his 19 years with the company. Taulbee shares his life-altering experience with COVID-19 and the incredible support he received from the team at Lippert, despite being new to the company and industry.     “It really is just like football. You have your guys and with your guys, you have to build those relationships and be able to have fun and still with having fun get them to believe in you and listen to you… it's the same type of comradery, type of atmosphere. ” - Isaiah Taulbee [06:29]   “What we do in the workplace, it emanates out into our home life and into the community with the different things we are doing and we work hard at it.” -Edgar Cabello [23:27]   “It was more so keeping him motivated to get out of that hospital and keep him going because I think as athletes that is truly what we need when we are in a rough spot, you just need that motivation and encouragement from the outside.” - Steve Slowke [16:09] What You Will Learn: [01:30] Steve's backstory  [02:31] Isaiah's journey with Lippert [06:25] Building relationships  [08:24] Isaiah's COVID experience [11:11] Support for Isaiah [13:55] Lippert's care for Isaiah's family [18:13] Recovery [20:43] Steve talks about Lippert's evolution as a company.  [24:05] Isaiah's future at Lippert [25:39] Living out of Lippert's core values Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit The Purpose Summit 2022: https://www.thepurposesummit.com/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Bill Coughlin, Director of The Lippert Academy of Leadership, and Mike Terlep, General Manager at Forest River. Coughlin and Terlep talk about their leadership styles, how they're improving work culture and building relationships with each other and the community.    “We all have these storms of life happening to us. But, we believe that when you come into the office we'll check that at the door. It doesn't happen for people that way. If you know your people, if you build those relationships, then you can see it in them when they aren't in the game.” - Bill Coughlin [17:22]   “People are everything. It's what it all comes down to.” - Mike Terlep [05:37]   “When you become the leader, whether it is a team of 4, of 40 or 400, you immediately become one of the most important people in their life. You do and they're going to talk about you at dinner time and it's up to you to control what that narrative sounds like.” -Edgar Cabello [31:55] What You Will Learn: [01:40] Bill's leadership journey  [03:30] Mike's leadership journey [08:55] “Rotate Before Eliminate” [12:02] Building relationships [15:50] Having difficult conversations [18:25] Core Values at Lippert [21:23] Vulnerability as a leader [25:00] Book recommendations on leadership [27:12] The importance of mentorship Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit The Purpose Summit 2022: https://www.thepurposesummit.com/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Rosie Rowley, the Quality Lead at Plant 58. Rowley shares her journey with Lippert, starting as a bender for compartment doors at Plant 45 with a rough reputation. The evolution of her career has been furthered by her desire to restore humanity in business and to find meaning in everyday tasks.    “Everything you do should have meaning in one way or another.” -Rosie Rowley [12:28]   “To show up in a better, new and improved version of yourself, I don't think that is being inauthentic- it is taking care of yourself for the good.” -Edgar Cabello [17:52] What You Will Learn: [02:02] Rosie's journey [06:19] Stepping into a leadership role [12:03] Before and After Rosie [13:24] Reading and leading by example [14:40] Hiring to Lippert's culture [18:30] What Rosie is hopeful about [25:09] Benefits of LSW and LAP [27:51] Rosie's closing thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit The Purpose Summit 2022: https://www.thepurposesummit.com/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Darius Jackson and Nathan Polmateer from Plant 45. Darius shares his past encounters with the law and how he found mentors in prison that helped him redirect his life, which eventually led him to Lippert. Nathan, a plant manager, discusses what it's like to work with Darius.   “He's a big piece of the puzzle, that's for sure.” -Nathan Polmateer [35:34]   “When you apply yourself, it's not really as hard as I thought.” -Darius Jackson [41:46]   “You really don't need a title to be a leader. If being a leader is indeed influence, then I think you recognized that a long time ago.” -Edgar Cabello [44:09]   What You Will Learn: [05:15] The discipline of reading [11:32] Darius' childhood [14:39] His encounters with the law [27:25] His approach with the new facility [34:45] What it's like working with Darius [36:02] What it's like to work at Lippert [43:15] What Nathan sees for Darius [44:18] Darius' last thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit The Purpose Summit 2022: https://www.thepurposesummit.com/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Kyle Magnuson, from Plant 45. Kyle shares the lessons he's learned throughout the years as a football player, as a teacher and now as a leader at Lippert.   “It sparked something. At that moment, I was going to do whatever it took. I was going to take everything that I had known up to that point, which was invest 100% in everything you do.” -Kyle Magnuson [07:49]   “That's what the team loves about Kyle from my understanding is just his demonstration of our core values and our leader quality and his ability to jump in with the team when needed.” -Edgar Cabello [18:44]   What You Will Learn: [01:14] Kyle Magnuson's background [05:41] How he learned he has the potential to be great [08:57] What he learned from his college experience [11:54] What happened after he wasn't called in the draft [14:03] How he got to Lippert and the axle team [16:56] What it's like to be a leader on that team [19:47] Advice Kyle would give to younger Kyle   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit The Purpose Summit 2022: https://www.thepurposesummit.com/

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Pat Doherty, a plant manager at Plant 45 and his wife, Kelly. Pat and Kelly talk about what it was like when Pat shifted from sports radio to Lippert during Kelly's second pregnancy. They also share how Lippert's culture has impacted them and their relationship.   “That's when I knew immediately that this is different. This is not just talk about family, this is acting like a family.” -Pat Doherty [05:53]   “I think I said this to Pat last night that no matter what we go through, he's my safe haven. So even if he's not with me, he's still my safe haven. So even if he drives me crazy or we're fighting, which happens when you're married, he's still my safe haven, my favorite person.” -Kelly Doherty [11:01]   “Anything we can do to support people and stabilize the homefront, if we can do that directly, that's great. If we do that indirectly, that's ok too.” -Edgar Cabello [12:17]   What You Will Learn: [01:15] Meet Pat and Kelly [03:25] What the job shift was like for them [09:36] How it affected their marriage [11:23] A chat about love languages [19:41] How this culture impacted them   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

For the season eight premiere episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Jarrod Havens, who is part of the engineering and welding team at Plant 45. Jarrod shares what motivated him to move to Indiana from California and how he ended up at Lippert. He also talks about his experience working at Lippert and how his team supported him during a time in need.   “So say I'm building something for assembly. I don't look at them as assembly. I look at them as my customer. That's my customer. If my customer has something wrong, then we need to fix it, you know what I mean, and they need to get the parts they need so they can get that product out the door.” -Jarrod Havens [24:14]   “Building those relationships is critically important, man. I would say that's like the oil on the machine.” -Edgar Cabello [24:52]   What You Will Learn: [01:38] Meet Jarrod Havens [02:14] Why he left California for Indiana [06:40] His start at Lippert [08:49] What it was like at Lippert in 2013 and how it's changed [12:55] Which cole value is more meaning to Jarrod [15:01] How his team supported him in time of need [20:11] Jarrod's new role [23:32] Advice for team members   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On the season finale of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Jason Lippert, Lippert's CEO. Jason reflects on 2021, sharing his insights on the importance of developing leaders, confidence and more. He defines what success is to him and what made him the most proud in this last year.   “Good listening is actually a discipline, and a lot of that has to do with not just quieting yourself, but has to do with quieting your mind and suspending judgement.” -Edgar Cabello [11:08]   “I always tell our people that the goal here isn't to win the next quarter. It's to develop a business that's sustainable for 100 years.” -Jason Lippert [14:12]   What You Will Learn: [00:26] What's on Jason's mind these days [03:10] Why developing leaders have been important to him [05:44] The importance of confidence and goal-setting [09:24] Listening as part of the communication process [12:13] What Jason has learned about negotiation and acquisition [17:11] How Jason defines success [23:37] Things he's most proud of from 2021 [27:05?] Where he wants the academy to go   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, and Mike Brouillette, a leadership director, speak to Steve Jenkins, who is retiring as Vice President of Operations. Steve reflects on his 23 years at Lippert, sharing some of early memories and what he's learned through his leadership roles. He shares why it's important to get to know his teammates and how he developed a working relationship with his fellow leadership directors.   “Where do you go and under what conditions is your first directive to get to know everybody's name? And yet, we've seen that work within our context here at Lippert, and I think it's informed a great deal of growth and connection and the development of trust between our leaders and our teammates.” -Edgar Cabello [13:51]   “I've shifted into four different divisions while I've been here in two years and I hear his voice in the back of my head every time I go into a new place, ‘Get to know the people. Take a deep breath. It will be ok.' To actually feel that teaching and that coaching, it's been powerful for me, Steve, so I want to thank you for that.” -Mike Brouillette [14:59]   “You know, we do a lot. We built a lot of stuff. At the end of the day sometimes, I just sit there and like ‘Holy cow, we just shipped 18,000 windows today.' It's insane. But it's the team that did that and I'm so proud of all of these teams.” -Steve Jenkins [31:19]   What You Will Learn: [01:13] Meet Steve [02:04] Steve's background in education and why he left education for Lippert [07:08] The challenges during the transition from education to business [10:46] What the move was like for his family [11:50] Why it's important to get to know the people [17:06] The working relationship between leadership directors and VPs [20:44] What was leadership and culture at that time [25:01] What Steve has seen develop between between leadership director and VP [30:47] A few things Steve is proud of from his time at Lippert [33:39] Advice Steve would give to the those at Lippert [37:15] Steve's final thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

Happy Thanksgiving from Lippert!   Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Dr. Amber Selking, VP of Leadership & Culture Development, about how culture has evolved at Lippert. They discuss how the company has shaped the Cultural Playbook over the course of the year.   “‘Cause when there's that idea of flourishing around the workplace, then it seems to be that more and more people win under those conditions.” -Edgar Cabello [08:28]   “Hey, it's ok to struggle, ok? But we don't need to stay there. And how we can engage in proactive and healthy behaviors to help us handle the stress and demands and keep perspective on things and to be courageous enough to reach out for social support and to know that the meaningful relationships that you've built are there for you when things gets difficult.” -Dr. Amber Selking [26:11]   What You Will Learn: [00:58] What Dr. Selking thinks about this past year [03:36] A macro-level framework for creating culture change [06:40] The idea of human flourishing [11:40] “Business is a force for good” [18:52] Highlights from 2021 [24:52] Handling stress and mental health through the holidays [27:37] The message to the broader community and industry [31:23] Final thoughts   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Kim Lisiak, Director of Leadership Development, speaks with Ann Moran, Vice President of HR Aftermarket, and Jordan Mussleman, Director of Human Resources, about performance reviews and the gift of feedback. They talk about the importance of giving the right kind of feedback so it creates a space that's safe for all team members to communicate.   “Feedback is positive and constructive.” -Kim Lisiak [11:20]   “When anybody's documenting, it's not all the bad things that you do. It's the celebratory of the wins, the celebratory of the great things that you do too. So I don't want to think by keeping notes means that it's always punitive.” -Jordan Mussleman [25:25]   “The team member also needs to prepare to be courageous and also be able to deliver some of that feedback… It's also ok to toot your own horn, which isn't always the easiest thing. Sometimes we don't have the space to do that, and at that time in that annual review or at those feedback discussions, that's a great place to also bring that up.” -Ann Moran [38:08]   What You Will Learn: [00:54] Meet Jordan [02:28] Meet Ann [03:35] Personal and professional relationships with feedback [08:02] Why feedback is important and Lippert's approach [12:46] The cycle of feedback [17:01] Creating an environment for feedback to flow both ways [20:56] Formats to navigate these conversations [26:13] What leaders can do when things get emotional [29:08] Best ways to give feedback [34:58] You get what you tolerate [36:54] Takeaways [39:46] A commit to action   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Andy Murray, Chief Sales Officer at Lippert, about the power of words. They discuss why words matter, how they impact teams and ultimately how they can make or break your organization.   “We need to be much more intentional with our communication and at the same time, be more clear and provide more clarity around those things.” -Andy Murray [16:15]   What You Will Learn: [00:34] Meet Andy Murray [02:22] The challenge of changing culture [06:05] The variety of responses [12:19] How words have changed [18:09] Andy's leadership [22:33] The art of negotiation [26:39] There's always something there [30:01] Where he sees the company in the future   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Kim Lisiak, Director of Leadership Development , speaks with Jaycee Galarno, Vice President of Human Resources for Operations, about retention and why it's important in a company. Jaycee discusses why it's important to keep your team engaged and keep them around. She also shares how Lippert's focus on culture and community contributes to their retention.   “When you have a company that's willing to pour into you and think outside the box, and you see change, even if it's little, it gives you an appetite to stay and see what's next.” -Jaycee Galarno [11:19]   “Retention isn't just a one team ownership thing. This is all of us as a company owning retention across the board. And so if we want to pull someone in, they're a good talent, but they don't fit this team, they might fit somewhere else. And ultimately you might be helping someone else on another team create that retention journey for that team member too.” -Kim Lisiak [27:35]   What You Will Learn: [02:24] Why a company should focus on retention [04:28] Lippert's focus on culture and community [10:27] What has kept Jaycee at Lippert [14:13] Choice, chance and change [16:46] Why to have good metrics [20:15] Their hiring practice [26:58] Connect across the organization [32:30] Listening and giving praise [34:37] Jaycee's two takeaways [35:27] Higher-Performance Leadership Training Challenge: Say thank you to somebody and show gratitude and appreciation to someone that you work with.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Michele Checcucci, CEO of RV Italy, and Michilah Grimes, Director of Corporate and Community Impact. They talk about caring for the community and taking it global through the example of the 100,000 hour initiative that was started in 2017.    “Donating money is easy. Donating time is harder, but it gives you much more than donating money. And if you can do both, it's great.” -Michele Checcucci [16:20]   “So I think while there's some negativity in this world today, what this initiative has done for our company has also spread all the positivity.” -Michilah Grimes [31:31]   What You Will Learn: [00:35] Meet Michele and Michilah [02:33] The 100,000 hour initiatives [06:26] How to replicate this initiatives across the world [09:41] How Michele identifies outstanding team members [14:45] How they inspire team members to serve [21:44] 2022 goals for Italy [25:14] How they work with HR to bring awareness to the programs [33:12] A personal story and how the stakeholder groups respond [38:30] How they share the impact with the team [47:30] Embracing new team members   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Kevin Deary, CEO of the Boys & Girls Clubs of Elkhart County Indiana, about facilities standards. Kevin pulls from his experiences building and renovating spaces for the Boys & Girls Clubs across the county to share his thought process when deciding the aesthetics and the look of a facility. He also talks about how he incorporates input from team members, children and teenagers when designing the space.   “We're always blown away when kids come in and affirm our thoughts and our dreams as we help them affirm their dreams.” -Kevin Deary [12:55]   What You Will Learn: [00:49] Meet Kevin [01:55] How he got to Elkhart County from Boston [03:13] His thought process renovating spaces [09:25] The spaces devoted for teens [15:53] What the feedback has been from team members [20:28] Advice he would gives to leaders [21:19] Keeping safety in mind and his leadership style   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, John Vermeesch, a director of leadership development, speaks with Major General John Richardson, currently serving as the commanding general of the Army's First Cavalry Division. Major General Richardson shares what has inspired and contributed to his success as a leader. He talks about how he creates a cohesive team founded in trust and an environment that allows everyone to excel. He also discusses how he adapts to lead at the enterprise level.   “This idea of adaptability was this next big focus, I guess you would say, for me and for my philosophy on leadership. So now, it really boiled down to two things for me: building cohesive teams and adaptability, creating adaptive leaders and really adaptive organizations. The common denominator between those two is mutual trust.” -Major General John Richardson [16:02]   What You Will Learn: [00:39] Meet Major General John Richardson [03:59] What he learned from Little Bighorn Battle [08:03] What is the First Cavalry Division [11:13] Creating a cohesive team founded in trust [20:05] How he creates an environment where everyone can excel [25:17] Adapting to lead at the enterprise level [32:46] Advice for leading organizational culture change   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Erick Click, VP of Environmental, Health and Safety (EHS) about work safety. Erick talks about the importance of safety at the workplace and how it functions with leadership. He discusses the challenges and roadblocks he's faced and also shares what people can do to create a more safer environment.   “They get way more conscious of it after something happens. They see a teammate get hurt or something like that. Then it's like wow, now it's top priority again, and we're saying it always needs to be top priority.” -Edgar Cabello [14:56]   “I think it's just like everything else. The effort you put into it is directly proportional to the results that you see. So It's super important that you're putting effort into working safely.” -Erick Click [20:35]   What You Will Learn: [00:39] Meet Erick [02:24] The importance of safety [04:39] The function of safety and leadership [06:38] The progression with safety over the last decade [13:07] Dangers of having a nice safety record [18:17] Challenges and roadblocks [21:37] One thing Erick wants people to understand [23:58] Things to make the workspace safe   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Amish Shah, CEO of Kem Krest, about business agility. Amish shares how the pandemic helped him transition his business, how he brought leadership together to execute it. He also talks about how he stayed strong while he dealt with the fear and anxiety and how the company adapted during the unprecedented time.   “Where agility starts is really understanding the lack of agility you might have in certain areas. It's like understanding the gaps.” -Amish Shah [15:19]   What You Will Learn: [00:??] Meet Amish [01:19] How the pandemic helped him transition his business [09:49] Initial phase of bringing leadership group together [15:45] How they adapted through the pandemic [19:55] How a leader stays strong while dealing with the fear and anxiety [24:28] A new direction for the company [33:36] What Amish would redo [35:56] His home life   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Eric Nielsen, general manager for one of the largest plants at Lippert. Eric talks about the importance of celebrating and recognizing team members. He shares the big and small ways he does this while running a busy shop.   “Just the journey of figuring out how you celebrate them and what things you do and how you're creative, that brought the team together too. And it became a very intimate department where we all had each others' back, and we all cared for each other. When you can as a leadership team feel like you're that bonded and close to your team members, watch out. You guys can do some great things.” -Eric Nielsen [10:47]   What You Will Learn: [01:00] Eric's work trajectory and his work at Lippert [08:44] Why it's important to celebrate and recognize team members [11:42] Ways to celebrate  - both big and small [15:50] How they adapted during the pandemic [20:01] How they run the busy shop [23:04] The commitment to recognizing and celebrating people [25:14] Some of the coolest results Eric has seen [31:27] Higher-Performance Leadership Training Challenge: Look at the structure of your business. What things are negatively reinforced vs positively reinforced? [33:24] A lesson from Paisley and the creative journey to make things happen   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Dr. Amber Selking, VP of Leadership & Culture Development, speaks with Brian Selman, Assistant Director of Coaching and Player Development for the Pittsburgh Pirates. Brian shares how his organization create a culture that drives player engagement and the challenges he faces to get the players to engage and trust the process. He also discusses how they measure impact and how ego plays a role in personal and team development.   “Everytime we speak to the player, our credibility is on the line, and we have to be able to engage them with both a way that they can trust and a way that they can see adds value to their progress.” -Brian Selman [10:58]   “There's a pragmatic nature to what we do. It's not words on the wall and philosophy. It is… it's goals, right? It's identity. It's giving people something tangible that they can wrap their head and their heart around and intentionally develop moving forward.” -Amber Selking [22:07]   What You Will Learn: [00:37] Meet Brian [02:04] How his organization thinks about player engagement [04:28] Creating a culture of engagement [09:55] Some things Brian does to drive player engagement [13:27] Comparing rookies vs veteran players at training camps [18:10] Challenges to get players to engage and trust the process [22:53] How ego plays a role in personal development and/or team development [30:42] How they measure the impact [34:11] Baseball itself is a lifestyle [36:32] Higher-Performance Leadership Training Challenge: Challenge yourself to play the Five Why Game. Why do you do what you do? Come up with a layer deeper for every answer until you get to something you can really sink your teeth into. Also, root in gratitude.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Jen Snyder, Leadership Director in the Chassis Division, speaks with Tim Richards, AGM for the newest location in the Chassis Division. Together they talk about the importance of self-evaluation and feedback for honing leadership skills. They also discuss Lippert's Rate My Leader survey, why it's important to evaluate leader quality and core values and how to share the results with the team members. Listen to Tim's advice for leaders that have received constructive feedback.   “And sometimes it can be hard to hear feedback too, so when it's that balance of ‘here are your strengths and what's working well' and then ‘here are the opportunities,' it's an easier pill.” -Jen Snyder [08:31]   “Being able to have these types of difficult conversations is what's… number one, it's going to drive your growth. It's going to drive everybody's growth.” -Tim Richards [25:44]   What You Will Learn: [01:12] Meet Tim [02:59] Tim's thoughts on getting feedback from his team [08:47] Why it's important to evaluate leader quality and core values  [10:57] Advice he would give a leader that's received constructive feedback [14:17] How to share the results with the team [20:59] What it would be like to be at a place that didn't feel the same [24:51] Higher-Performance Leadership Training Challenge: Learn to get comfortable with being uncomfortable.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Sean Cale, Director of Lean Manufacturing, Interiors, about LEAN manufacturing and building continuous improvement culture. Sean talks about how he developed his LEAN mindset and shares tips to get started with these processes. He also discusses how Lippert has developed continuous improvement culture and its impacts on the organization.   “Any edge you can put on yourself to be more competitive and not just the work environment, but more importantly, on a personal aspect, it's the amount of impact you can make on the world.” -Sean Cale [11:19]   “It's the impact of building a continuous improvement culture that doesn't just help the business. It's cyclical, isn't it? It helps the people. The people help the business. The business helps the people.” -Edgar Cabello [24:07]   What You Will Learn: [02:06] Meet Sean [05:24] LEAN vs Continuous Improvement [08:34] What has helped Sean develop his LEAN mindset [11:39] The type of person best suited for his team [12:58] The creativity of manufacturing and how they're having fun [16:34] What is JustFixIt [18:52] What is Kaizen and its impact at the organization [24:06] How Lippert's vision helps build continuous improvement culture [28:45] What Sean is proud of with continuous improvement culture [32:48] Why companies struggle with LEAN processes [35:06] How to get started with LEAN   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

On this episode of The Lippert Built to Lead Podcast, Kim Lisiak, Director of Leadership Development speaks with Laura Berger, Certified Executive Coach and Founder of the Berdéo Group, about going confidently in the direction of your dreams. Laura shares her journey about taking the unorthodox path and discusses how to make the choices in order to move forward in the direction of your dreams. Laura and Kim also discuss how this aligns with Lippert's flagship program, The Dream Achiever Program.   “The how is going to reveal itself to you. It's the action of taking that step, so taking that life leap and then letting it unfold.” -Laura Berger [10:29]   “We all have these dreams and they're scary. It's a lot easier if you have someone as an accountability buddy, a coach and a mirror along the way.” -Kim Lisiak [22:48]   What You Will Learn: [02:28] Meet Laura [05:15] Why she focus on going confidently in the direction of your dreams [08:55] What brought her to action [11:42] How a leader or team member define their core values [22:57] Laura's journey to follow her dreams [29:47] Core values are a compass, your lighthouse [31:11] What was the dream Laura was seeking [32:58] Imagine if everyone found their sweet spot [36:25] Advice for team members to build confidence [39:39] Becoming a board member for CED of The Conference Board [43:33] Higher-Performance Leadership Training Challenge: Learn more about the Dream Achiever program to start with achieving and going confidently with your dreams.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit Berdéo Group: https://www.berdeogroup.com/ Radical Sabbatical: A Hilarious Journey from a Stifling Rut to a Life Without Boundaries by Glen Tibaldeo and Laura Berger

With August being National Wellness Month, Sarah Rice, Corporate and Community Impact Specialist, speaks with Jaime Murphy, Director of Health and Well-Being, about health and wellness in this episode of The Lippert Built to Lead Podcast. Jaime talks about her role and how she came to be the first health and well-being director at Lippert. She shares some of the initiatives and programs she is providing to engage the team members and why now is the time to have this program.   “Lots of times we focus so much on what physical health looks like. We've all been sort of conditioned into that that healthy looks a certain way, and we need to change that, because healthy doesn't always look a certain way.” -Jaime Murphy [14:13]   “When we care about our people, it does trickles down to our family life as well.” -Sarah Rice [20:05]   What You Will Learn: [01:28] About Jaime Murphy [03:34] How Jaime became the first Health and Wellness Director at Lippert [06:45] Ways she's providing resources to team members [09:28] Why is now the time to have this program [15:32] Events and programs that engages team members [19:56] Creating a work life balance [22:46] What they are focused on this year [26:24] How to get men to understand why health and wellness is important   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

Dr. Amber Selking, VP of Leadership & Culture Development, and Edgar Cabello, leadership development director, share what listeners can expect during season seven of The Lippert Built to Lead Podcast. This season will provide an extra dose of courage and inspiration to create action and bring leadership and culture to life.   “If we can tap into creating environments that are conducive to creating high performance, everything else gets better.” -Amber Selking [05:17]   “You and your people deserve great leadership, and when great leadership is in place, things happen. Business grows. People are in much more healthy frame of thinking and they go home happier.” -Edgar Cabello [24:39]   What You Will Learn: [01:00] What is the Academy and how is this podcast structured [04:54] Why they are seeing the growth and progression [06:56] What impact and effect Amber sees from the stage [08:38] The Cultural Playbook [10:56] Who to expect to appear on the podcast [12:13] Why you should listen to this podcast [26:03] Higher-Performance Leadership Training Challenge: Commit to getting coached, to be encouraged and to be challenged to find the next layer of who you are and how you can be built to lead.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In the season finale of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, and Patrick Quigley, one of the leaders at the Plant 85 in Goshen. Patrick shares his approach to leading his team of engineers and how it all comes down to communication. He talks about how he learned how to talk and listen to engineers so he can set them up for success.   “Learning how to kind of listen to what the engineers are saying and not dismissing small comments, I think is a huge lesson learned.” -Patrick Quigley [09:27]   “If you're going to come to work, like let's have a good time doing it. Let's build some strong relationships as a result of it, and let's genuinely care for each other. And let's care for our community, and let's care for our customers and everybody that we come in contact with” -Edgar Cabello [??23:52]   What You Will Learn: [01:20] Meet Patrick Quigley [02:24] What is a slide-out system and a slim rack [03:04] What's been happening at the engineer front at Lippert [05:29] The cultural nuance with leadership development and technical teams [14:59] The effort he encourages his team to put forth [21:32] His passion for leaderships [24:24] Final thoughts about leadership for listeners [26:10] Higher-Performance Leadership Training Challenge: Pay close attention to the people around you that speak a different language than you do.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Dr. Angie Sokol, director of the Lippert Academy for Leadership, speaks with Austin Hatch, a motivational speaker. Austin shares how two tragic plane crashes affected his life and his four years in The University of Michigan basketball program. He also shares the lessons he learned from Coach John Beilein's leadership.   “If making a commitment is a common thing, but following through on a commitment, especially when there's a change in circumstance is an uncommon thing, I believe following through on a commitment when there's a change in circumstance is doing a common thing in an uncommon way. It's doing a common thing in an uncommon way, and the result of doing the uncommon thing in an uncommon way is that we're going to leave people and places a little better than we found them.” -Austin Hatch [21:04]   What You Will Learn: [00:59] Meet Austin Hatch [01:48] What it took Austin to be a great basketball player [03:42] The two tragic plane crashes that affected his life [06:19] What he went through after the second plane crash [09:27] How Coach Beilein showed his leadership [13:08] What it takes to overcome adversity through grit [15:15] The key components in the word GRIT [23:46] How his role on the team was to encourage, inspire and motivate others [24:33] How to contact Austin Hatch   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com Visit Austin Hatch's website: https://austin-hatch.com Email Austin: austin@austin-hatch.com

In this episode of The Lippert Built to Lead Podcast, Bill Coughlin, Director of Leadership Development, speaks with Jeff Wysong, Vice President of Sales - Marine at Lippert Components. They talk about what they do as leaders to encourage their team members to bring out the best of themselves every day.   “I look at some of the greatest leaders, some of the greatest coaches, and I think there's two things that always come to the top. 1. Their humility, right? And who they are. And the other thing that I see fascinating is they always want to serve others. It's never about themselves. They're super humble and it's always about their team members and what they see in others.” -Bill Coughlin [09:48]   “If you want to grow, you have to grow your team so you can grow. Because if you leave and your department fails because you left because you left, you went on to the next level, what good did you do at yourself?” -Jeff Wysong [21:06]   What You Will Learn: [01:03] Meet Jeff Wysong [02:48] If there's a difference between leadership and coaching [04:24] How to get the best out of your players [06:52] Ways to go after that excellence every day [10:48] The three C's [14:02] Engaging online [18:15] Being a coach is asking the right questions [20:07] One of Jeff's success stories [24:07] Have an intense focus and radical execution   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, and Brian Edwards, general manager, talk about Brian’s leadership skills. Brain shares why feedback is critical in how he leads and how he uses feedback sessions with his team members.   “If you don’t know where you’re at, you don’t know where you’re heading.” -Brian Edwards [05:33]   “You can’t really care about somebody, I think, in a holistic way if you’re not willing to tell them the truth.” -Edgar Cabello [06:35]   What You Will Learn: [01:08] Meet Brian Edwards [03:46] How his personal history informs his work [05:04] Why feedback is critical in how he leads [06:55] What a feedback session looks like [11:29] When feedback wasn’t there and when it was strong [16:28] What he’s seen in his 12 years at Lippert vs today [22:17] Where he finds joy during difficult days [26:48] What he does when someone doesn’t buy into his leadership [30:46] Higher-Performance Leadership Training Challenge: Seek honest feedback from somebody that you trust and respect.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Bill Coughlin and John Vermeesch, both leadership directors, talk about organization and leadership resilience. They discuss how to lead during times of difficulties and crisis and how to help keep the team members in order as they face the unknown.   “We have to adapt our leadership style to the operational context we find ourselves in.” -John Vermeesch [11:52]   “I’m a believer in this: that true leaders are developed, and it is training. And there are things and experiences that you can go through that help develop you to handle those difficult times or even celebrate. I don’t want to make it all in difficult times. Good leaders celebrate the great times too. And the more they celebrate the great times, the more great things come to them too.” -Bill Coughlin [16:46]   What You Will Learn: [01:27] Meet John Vermeesch [04:54] How to keep organization sound through a crisis [11:01] How those types of training transfer to the business sector [16:42] Nature vs nurture [17:48] Organizational resilience [24:06] Resilience in the big moments [26:49] Tools and must things to help prepare for the unknown [29:12] How to roll forward   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Kim Lasiak, director of leadership development, and Michelle Shattuck, personal and professional development coach from the Corporate and Aftermarket divisions, talk about the importance of having documented processes and how cross training can be a game changer. They share tips on how to develop a cross training plan that include 10 minute trainings. They also discuss the importance of having a skills matrix that captures the skills the team does on a day to day basis.   “Try to tap into as any learning styles as possible in order to ensure whoever is reading it can really adapt to it and understand and do the right way the first time.” -Kim Lasiak [13:42]   “(If) they have a bunch of these folks who can’t take vacation and are high stressed every time I call, what does that do for the customer?” -Michelle Shattuck [17:49]   What You Will Learn: [01:33] Why process documentation important for leaders [05:39] Ways to help team members and leaders grow into their role [12:07] How to document the standard operating procedures [13:27] Tap into as many learning styles as possible [16:00] How to ensure team members and leaders are able to breathe and take breaks [22:09] Cross training approach [27:43] 10 minute trainings [30:15] Higher-Performance Leadership Training Challenge: Ask questions to your leadership and teams. What else can we document? What kind of skills should we start documenting? Who could the subject matter experts be?   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Edgar Cabello, Leadership Development Director for Lippert’s operations teams, talks about listening. He explains why listening is more than just being quiet. He shares some ideas that will help us become better listeners and what we can watch out for that might get in the way of that.   “I believe that… as you do become a better listener, the people around you will thank you for it and your relationships will go deeper and they’ll just be better.” -Edgar Cabello [13:23]   What You Will Learn: [02:03] Things to do to get beyond the words [03:27] 12 blocks to listening [10:07] Some things to become listeners [13:18] Higher-Performance Leadership Training Challenge: Go home and be kind to somebody. Be disciplined in your listening. Try not to redirect the conversation. Help somebody open up and tell you what’s on your mind and in their heart.   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com

In this episode of The Lippert Built to Lead Podcast, Jen Snyder and Diana Montiel, from Lippert’s Chassis Division, share how to better engage with Spanish speaking team members through language, family, planning and confianza.   “We spend time thinking about all the differences that we have. We also need to pause and think about man, we have some things in common too.” -Jen Snyder [06:42]   “Just challenge us to dream big and set small steps towards achieving our goals.” -Diana Montiel [08:17]   What You Will Learn: [02:08] Find out your team members’ language preference [04:08] How Diana helps with engagement [05:35] Engaging through family [07:34] Invite team members to plan [09:04] Personal Professional Development Cards [09:39] Group loyalty and confianza [10:54] Higher-Performance Leadership Training Challenge: Become aware of the richness of a multicultural workforce. [11:38] Key takeaways [12:01] Diana’s upcoming Spanish podcast   Resources: Visit our website: https://www.lci1.com/academy Email us: academy@lci1.com