Podcasts about Aftermarket

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Latest podcast episodes about Aftermarket

The Auto Repair Marketing Podcast
The Best Recruiting Tool You Already Have [E224]

The Auto Repair Marketing Podcast

Play Episode Listen Later Sep 30, 2026 39:28


Thanks to our Partner, AppFueledWhat if the best recruiting tool for your auto repair shop is one you're already paying attention to but only using to attract customers?Your marketing does more than explain why people should trust your shop with their vehicles. It also gives potential team members a glimpse into your culture, your work environment, your benefits, and what it might be like to spend their days working with you.In this episode of the Auto Repair Marketing Podcast, Kim Walker and Hannah Cribbs break down how your website, social media, online reviews, and even your company culture can become powerful recruiting tools. They also share the real-world example of Jen Rindflesh at Collinsville Auto Repair in Canton, Connecticut, who needed to fill three positions and worked with the Shop Marketing Pros team to get the right people in front of the right opportunities.From simplifying job listings and highlighting benefits to showcasing your team and creating a careers page that answers the questions potential employees are already asking, this conversation is packed with practical ideas you can put to work when your shop needs to hire.And the takeaway is pretty simple: Recruiting isn't just something you do when you're desperate for another technician. It's something you can build into your marketing all year long.Ready to turn your marketing into a recruiting asset? Listen to the full episode and discover how to attract team members who are a great fit for your shop.Show Notes with TimestampsIntroduction to the Episode (00:00:10) Host Kim Walker introduces the episode's topic: using marketing as a recruiting tool, and introduces guest Hannah Cribbs.The Best Recruiting Tool You Already Have (00:01:11) Marketing is not just for customers but also for attracting potential team members by helping them know, like, and trust you.The Constant Need for Technicians (00:02:17) Hannah discusses how frequently auto repair shop clients express the urgent need to fill positions on their teams.Client Success Story Introduction (00:03:44) Introducing Jen Rindflesh from Collinsville, who successfully used marketing strategies to fill three open positions in her shop.The Recruiting Process in Action (00:04:40) Hannah details the team effort to create social posts, job listings, and ads to address Jen's immediate hiring needs.Refining the Job Ads (00:05:53) Jen provided feedback to simplify the language in the job ads and listings, which resulted in attracting better-fit candidates.The Importance of a Strong Careers Page (00:09:46) Discussion on using the shop's website careers page, featuring videos, team culture, and answering potential questions for applicants.Showcasing Shop Culture in Marketing (00:12:38) Using social media to showcase team culture through birthdays, anniversaries, and fun videos helps attract the right people.The Role of Customer and Employee Reviews (00:15:59) Reviews provide an honest look into the shop's atmosphere, helping potential hires understand the work environment before they apply.Highlighting Employee Benefits in Marketing (00:19:04) Benefits like a four-day workweek should be featured everywhere on social media, websites, and in ads to attract candidates.Creating Effective Recruiting Ads (00:20:27) Ads should be simple, eye-catching, and link directly to the careers page to make the application process as easy as possible.The Power of Partnership and Communication (00:22:42) Stressing the importance of communication between the shop owner and their marketing team to refine and improve recruiting efforts.The Strategy of Continuous Recruiting (00:28:26) Shops should always be recruiting, even when there isn't an open position, to build a bench of future candidates.Attracting the Right Person, Not Just a Warm Body (00:30:39) Focusing on clearly defining the ideal candidate's qualities and values to ensure a good fit for the team and culture.Final Thoughts and Wrap-Up (00:35:51) Every marketing touchpoint is an opportunity to attract future team members by consistently showcasing a positive and appealing work environment.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Collinsville Auto Repair Careers PageThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

IBA's Aviation Podcast
IBA Insider: Middle East Recovery and ISTAT EMEA Round-Up

IBA's Aviation Podcast

Play Episode Listen Later Sep 25, 2026 35:31 Transcription Available


In this episode of IBA Insider, Neil Fraser is joined by Xavier Baines, Senior Aviation Analyst, and Kane Ray, Head of General Aviation and Aftermarket, to discuss two key areas of the aviation market.Xavier explores how the Middle East aviation recovery is taking different routes across the region, while Kane shares the latest developments and trends from across Europe, the Middle East and Africa.Listen in for insights on the markets, airlines and wider aviation trends shaping the region.Sign up for the newsletter - https://www.iba.aero/sign-up/LinkedIn - https://www.linkedin.com/company/iba-aviation-consultancy/YouTube - https://www.youtube.com/channel/UCSkPhTf-05htY99V79fklMAWebsite - www.iba.aero

Business By The Numbers
Stop Guessing What You'll Owe in Taxes [E241]

Business By The Numbers

Play Episode Listen Later Sep 24, 2026 22:48


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveDo you actually know what you'll owe the IRS next spring, or are you just hoping it works out? And if your accountant has been extending your taxes for years, is that actually saving you anything?This week, Hunt Demarest, CPA with Paar Melis & Associates, kicks off a two-part series on taxes by tackling the piece most shop owners skip entirely: tax planning. Hunt draws the line between tax preparation (backward-looking, mandatory, and reactive) and tax planning (forward-looking, optional, and the thing that actually keeps you from getting blindsided). He walks through the exact five-minute math he uses to annualize a shop's net income from partial-year numbers, why extending your return "to lower audit risk" is a myth, and the personal-return landmines, like ACA marketplace credits and phased-out child tax credits, that catch shop owners off guard even when the business side looks fine.Whether you've never run a tax estimate in your life or you just want to sanity-check what your accountant is telling you, this episode gives you the framework to stop being surprised every April.What You'll Learn…(02:29) Why this isn't the tax-saving episode you expected(05:00) Tax prep vs. tax planning: it's about timing, not paperwork(05:53) The financial-analysis cycle behind every good tax plan(07:14) Why most shops never build a real tax plan(09:08) Busting the "extending lowers my audit risk" myth(09:57) When it's time to fire your accountant over extensions(11:30) The annual tax planning calendar Hunt runs for clients(15:04) How to annualize your own net income in five minutes(17:09) Red flags: when your numbers swing too high or too low(18:27) The 25% rule for ballparking what you'll owe(19:53) Kids, credits, and the ACA surprise that blindsides shop ownersThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Automotive Insights Magazin - www.auto.news
#147 – KW39 2026 – Reifentests und die Definition von Reifenqualität

Automotive Insights Magazin - www.auto.news

Play Episode Listen Later Sep 24, 2026 14:01 Transcription Available


In der heutigen Podcast-Episode sprechen wir generell über die Qualität von Reifen. Ein verlässlicher Indikator dafür sind regelmäßige Top-Platzierungen in einschlägigen Reifentests, wobei der des ADAC dabei sicherlich die höchste Relevanz besitzt. Wir blicken in Folge #147 detailliert auf den Winterreifentest des ADAC und sprechen über die Tendenzen, die sich aus diesem und den weiteren bisherigen Vergleichen der Saison erkennen lassen. Gewohnt überzeugend zeigt sich einmal mehr Continental, die ihren UHP-Anspruch dieser Tage auch bei einem Fahrevent in Barcelona demonstriert haben. Kay war vor Ort und berichtet von seinen Eindrücken und Erfahrungen.

The Auto Repair Marketing Podcast
Competition: Does It Inspire or Irritate You? [E223]

The Auto Repair Marketing Podcast

Play Episode Listen Later Sep 23, 2026 25:20


Thanks to our Partner, AppFueledA new auto repair shop opens down the street. Your first reaction might be panic, frustration, or maybe a little bit of, “Seriously? Another one?” But what if competition isn't something to fear? What if it's actually the thing that wakes you up and helps you see your shop with a fresh set of eyes?In this episode of the Auto Repair Marketing Podcast, Kim Walker talks about what happens when a new shop enters your market and why competition can be a powerful motivator instead of an obsession. From dirty windows and tired landscaping to outdated websites and neglected Google Business Profiles, Kim walks through the things shop owners often stop noticing because they're simply too close to the business.You'll hear why your existing shop has advantages a new competitor doesn't, how to improve your physical and digital curb appeal, and why showcasing your team's expertise, community involvement, and customer relationships matters. Kim also shares a practical first-impression audit you can use to identify what needs attention and prioritize the changes that will make the biggest impact.Don't let the new shop down the street own all the excitement. Let it remind you of what makes your shop worth choosing.Listen to the full episode for practical ideas to freshen up your shop, strengthen your marketing, and stay focused on winning your own race.Show Notes with TimestampsIntroduction to the Topic of Competition(00:01:06) The host introduces the episode's theme: how a new auto repair shop in town can be a positive motivator.Observing a Competitor's Reaction(00:03:38) The host shares how an existing shop started sprucing up its appearance after a brand-new competitor opened nearby.Competition as a Mirror(00:05:48) Competition can reveal areas in your own shop that you've stopped noticing, prompting a need for a fresh perspective.Getting a Fresh Look at Your Shop(00:07:08) The host encourages owners to see their shop through a customer's eyes and provides a checklist for first impressions.Highlighting Your Shop's Strengths(00:10:53) Existing shops have an edge with their history, team, and community involvement, which they should actively promote.Auditing Your Digital Curb Appeal(00:12:08) Review your website, social media, and online presence to ensure they don't look tired or outdated.Competition as a Motivator, Not an Obsession(00:13:22) An anecdote about Olympic swimmers illustrates the danger of focusing too much on competitors instead of your own performance.Remind People Why You're Established(00:14:39) Leverage your years of relationships, reputation, and loyal customers to tell your story and reinforce your market position.Competition Raises Industry Standards(00:16:07) When a new shop forces others to improve, it benefits the entire auto repair industry by elevating everyone's game.The First Impression Checklist(00:17:38) A detailed walkthrough of a checklist covering online presence, drive-by appeal, lobby feel, and shop area cleanliness.Prioritizing Improvements(00:22:40) Advice on how to tackle a long list of needed improvements by starting with low-hanging fruit for the biggest impact.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)First Impressions ChecklistThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
Your Phone Skills Suck [E275]

Chris Cotton Weekly Blitz

Play Episode Listen Later Sep 21, 2026 20:35


Your Phone Skills SuckYes, we're talking about phone skills again.Coach Brent and Chris recently discussed a client who wanted to invest more money in marketing to generate five to eight additional cars per week. Before recommending a larger marketing budget, they listened to the shop's phone calls.There was some good news: the service advisors were asking callers to schedule appointments.Unfortunately, almost everything that happened between the phone ringing and that final request was cringeworthy. The advisors were trying to close the sale without first building a relationship, understanding the customer, or communicating the shop's value.The solution wasn't immediately buying more marketing. The shop first needed to do a better job with the opportunities it already had.In this episodeWhy closing the sale begins when the phone ringsHow to build a relationship before asking for the appointmentWhy answering questions isn't the phone call's only purposeHow shops unintentionally turn every call into a price comparisonThe importance of asking good questions and listening carefullyHow to explain diagnostic value without sounding defensiveWhy advisors should offer specific appointment optionsHow phone skills translate into better in-person communicationWhy a higher average repair order can reduce the need for more carsHow to review phone calls without turning the process into punishmentWhy role-playing should happen before advisors speak with real customersHow weak phone skills waste otherwise effective marketingThe real opportunityIf a shop needs only five to eight more vehicles per week, it may not need a dramatic increase in lead volume. It may need to “suck less” at converting the opportunities already coming in.Better phone skills can also produce better conversations at the counter. When advisors listen carefully, ask better questions, explain value, and confidently present recommendations, average repair order could increase by $200 or more—depending on the shop's current performance, inspections, pricing, customer base, and sales process.At 50 repair orders per week, an additional $200 per ticket would represent $10,000 in weekly sales without adding more vehicles to the schedule.This week's challengeListen to five phone calls, including calls that resulted in appointments and calls that did not.Evaluate whether the advisor:Sounded welcomingGot and used the customer's nameAsked relevant questionsAcknowledged the customer's situationExplained the shop's process and valueGuided the conversation confidentlyAsked for the appointmentOffered a specific appointment timeConfirmed the necessary detailsChoose one behavior to improve, practice it with the team, and listen again to measure the progress.Shop Marketing ProsMarketing can make the phone ring, but the shop still has to convert that opportunity.Shop Marketing Pros helps take the guesswork out of marketing for independent auto repair shops by bringing professional experience and strategy to the process. When strong marketing is supported by a well-trained front counter, a shop has a better chance of turning attention into appointments and lasting customer relationships.Autofix Auto Shop Coaching + ADPIf you love Autofix Auto Shop Coaching, check out our partnership with ADP payroll services.Autofix Auto Shop Coaching + ADP — Fill out the form: https://forms.cloud.microsoft/r/QMmq5kch3mThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Firearms Radio Network (All Shows)
MacBroz Show 108 – Factory vs. Aftermarket Porting: What Actually Matters?

Firearms Radio Network (All Shows)

Play Episode Listen Later Sep 19, 2026


Porting is everywhere right now—but not all porting is created equal. In Episode 108 of the MacBroz Show, Josh and Darius break down what you should actually look for when choosing an aftermarket porting company and how aftermarket work compares to factory-ported pistols. We get into quality, efficiency, port design, turnaround times, reliability, ammo sensitivity, and one of the biggest things we want to see from manufacturers and custom shops: show your work. If a company claims its porting reduces muzzle rise or improves performance, how was it tested? What ammo was used? How many rounds were fired? Does the pistol still run reliably with the factory recoil system? And are you actually getting better performance—or just something that looks cool? We also compare factory ports vs. aftermarket ports, including the advantages of factory validation and integration versus the customization and potentially more aggressive performance available from a quality aftermarket shop. Plus, we catch up on what's new: • Glock 19 Gen 6 review is LIVE • Josh's Glock 48 build • New Tier 1 holsters • Darius running the R11 on the P365 If you enjoy the show, make sure you like, follow, and subscribe on Rumble. We're moving more MacBroz content to Rumble going forward. BRANDS WE TRUST Brownells — BOP10 Gideon Optics — JAYWETH TAG Precision — JAYWETH15 Mad Science Tactical — MACBROZ XTECH Tactical — MACBROZ

Business By The Numbers
Why 70% of New Technicians Quit Within a Year ​[E240]

Business By The Numbers

Play Episode Listen Later Sep 17, 2026 50:25


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWould you take the job you're offering your own technicians? Could a candidate's spouse be the real decision maker in your next hire, and do you know what she needs to hear?Hunt Demarest sits down with Sam Freeman and Lisa Coyle from Promotive, the recruiting firm that places technicians, service advisors, and shop managers across the country, to talk about why so many good candidates never make it past the first ninety days, and why so many good shops can't fill a seat no matter how much they raise pay. Lisa and Sam walk through the data points that predict a bad hire before it happens, why flat rate is becoming a harder sell with both technicians and consumers, and why one in three shops is losing candidates over a benefits package that just isn't competitive. They also dig into the stat driving a lot of the industry's anxiety right now: seventy percent of people who take their first automotive job leave the trade within twelve months and never come back.Whether you're struggling to fill a single bay or running a shop with a full crew, this episode is a reality check on what candidates are actually evaluating when they walk through your door, and what you can control when the market itself is working against you.What You'll Learn...00:10 Meet Sam and Lisa from Promotive02:40 The 58% red flag before day one04:02 The three-benefit tipping point07:16 The case for hybrid pay over flat rate11:16 What top techs ask before they say yes16:53 Why 70% quit the trade and never look back22:29 Everybody wants an A-tech, nobody wants to build one26:23 The licensing trap costing shops candidates32:46 Building the bench before you need it40:33 Inside Promotive's portal, pricing, and guarantee47:31 Your team is your best billboardThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Auto Repair Marketing Podcast
Auto Hospitality: Turning Phone Calls Into Lifetime Customers with Husein Grabic [E222]

The Auto Repair Marketing Podcast

Play Episode Listen Later Sep 16, 2026 40:37


Thanks to our Partner, AppFueledWhat if the problem with your marketing isn't your marketing?What if the phones are actually ringing, but your service advisors are letting the opportunities walk right back out the door?That's one of the big ideas we dig into with Husein Grabic, who is doing some pretty unconventional things at his three auto repair shops. Hussein is listening to new-customer phone calls, identifying the objections that are costing his shops business, training his service advisors with mock “ring ring” calls, and pushing his teams well outside their comfort zones.And the results are pretty tough to argue with.One of his shops went from about 220 cars a month to 330 in a single month, while another went from roughly 100 cars and $60,000–$70,000 in monthly revenue to 180 cars and $126,000. We also get into free inspections, price objections, appointment-setting, active deliveries, reviews, customer retention, and what Hussein calls “auto hospitality.”Some of this will probably make you uncomfortable. Good.If you're a shop owner who wants to get more out of the marketing dollars you're already spending, this conversation is packed with ideas worth testing in your own shop.Listen to the full episode and see what happens when you stop assuming your team is doing everything right and start listening to what's actually happening on the phones.Show Notes with TimestampsIntroduction to Husein Grabic (00:00:19) The hosts introduce their guest, Husein Grabic, who manages multiple auto care shops and implements innovative marketing and service strategies.The Importance of Listening to Phone Calls (00:02:29) Husein explains his practice of listening to every new customer phone call to identify and overcome common objections like price.The Free Inspection Strategy (00:04:44) Discussion on the controversial but effective strategy of offering free inspections to get new customers through the door and increase volume.Auto Hospitality and Its Influences (00:06:22) Husein coins the term "auto hospitality" and credits industry leaders like Todd Hayes and Aaron Stokes for influencing his approach.Overcoming Team Resistance (00:08:56) Husein shares how he proved the value of his new strategies to a hesitant team, resulting in significant growth.Pushing the Team's Limits (00:10:10) A story about intentionally overloading a shop with appointments to show the team their true capacity and boost their confidence.High-Energy Phone Calls and "Ring Ring" Training (00:15:44) Husein describes using mock phone calls, inspired by Aaron Stokes, to train service advisors on energy and overcoming objections.Improving Phone Call Close Ratios (00:18:04) By analyzing phone calls, Husein discovered they weren't dead, just poorly handled, and improved the closing rate from 8% to 30%.The Unique Customer Experience (00:23:18) The conversation shifts to the customer's perspective, emphasizing how a positive phone interaction can overcome their initial frustration and anxiety.Simplifying the Phone Call Process (00:25:18) Husein's strategy to shorten phone calls and increase efficiency by focusing on simply getting the customer to bring their car in.Customer Retention with Vouchers and Stamp Cards (00:28:10) Exploring ideas like oil change stamp cards and car wash vouchers to incentivize repeat business and enhance the customer experience.The Active Delivery Process for Reviews (00:33:56) Husein details his dealership-style active delivery process, which involves personally reviewing the work with customers to encourage positive online reviews.The Power of Using a Customer's Name (00:35:23) The importance of using a customer's first name from the initial call to build rapport and create a welcoming experience.Podcast Wrap-up and Final Tip (00:39:01) The hosts thank Husein for his insights, and he recommends the phone system Octa-Rocket for shops struggling with phone calls.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book Email Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Unreasonable Hospitality — Will GuidaraThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
You're Paid for the Years, Not the Minutes [E274]

Chris Cotton Weekly Blitz

Play Episode Listen Later Sep 14, 2026 17:22


Why should an experienced professional be paid less simply because they can solve a problem faster?In this episode of The Weekly Blitz, Chris Cotton explains why value should be based on expertise and results—not just the number of minutes a task takes. A coaching lesson might take 40 minutes to deliver, but it can contain knowledge that took 35 years to develop. The same is true for automotive technicians: customers aren't merely paying for the time spent turning a wrench; they're paying for accurate diagnosis, professional judgment, and a dependable result.Chris also challenges shop owners to turn what they learn into repeatable processes, teach those processes to their teams, implement them, and then move on to the next improvement.Plus, hear how Shop Marketing Pros applies professional expertise to take the guesswork out of shop marketing.If you love Autofix Auto Shop Coaching, learn about our new partnership with ADP payroll services and fill out the short form here: https://forms.cloud.microsoft/r/QMmq5kch3mAutofix Auto Shop Coaching + ADP — Fill out the formYou're Paid for the Years, Not the MinutesIn this episode of The Weekly Blitz, Chris Cotton discusses why skilled professionals should be compensated for their expertise and the results they create—not solely for the time a task takes.A business-coaching lesson might be delivered in 40 minutes, but it can represent 35 years of experience. That accumulated knowledge gives a shop owner a shortcut: learn a proven process, teach it to the staff, implement it during the week, and then move on to the next improvement.The same principle applies to automotive technicians. An experienced technician may diagnose or repair a vehicle faster precisely because of years of training, practice, tool investment, and real-world problem-solving. The customer isn't simply purchasing minutes; the customer is purchasing an accurate diagnosis, a professional repair, and confidence in the result.In this episodeWhy faster work is not necessarily easier workThe difference between selling time and creating valueWhy a shortcut can eliminate trial and error without cutting cornersHow coaching compresses decades of lessons into actionable guidanceWhy customers benefit from a technician's accumulated experienceHow to turn knowledge into a repeatable shop processWhy implementation—not information—changes a businessHow Shop Marketing Pros helps take the guesswork out of marketingA simple challenge for teaching and implementing one new process this weekThis week's challengeChoose one valuable lesson that currently lives only inside your head. Turn it into a clear process, teach it to your team, implement it in the shop, reinforce it, and then move on to the next improvement.Shop Marketing ProsProfessional marketing works much like professional automotive service or coaching: the value is not limited to the time spent completing a task. Shop owners benefit from the experience, judgment, and proven strategies behind that work. Shop Marketing Pros helps take the guesswork out of marketing so owners can remain focused on running their shops.Autofix Auto Shop Coaching + ADPIf you love Autofix Auto Shop Coaching, check out our new partnership with ADP payroll services.Autofix Auto Shop Coaching + ADP — Fill out the form: https://forms.cloud.microsoft/r/QMmq5kch3mThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Automotive Insights Magazin - www.auto.news
#146 – KW38 2026 – Aftersales im Jahr 2026: Strategisches Bindeglied zwischen Marke, Handel und Kunde

Automotive Insights Magazin - www.auto.news

Play Episode Listen Later Sep 14, 2026 12:51 Transcription Available


Die Automechanika 2026 zeigte erneut das gesamte Spektrum im Aftersales-Geschäft. Wir ziehen Bilanz und ordnen ein, wohin sich der Aftermarket bewegt. Die Fahrzeughersteller bezeichnen das Aftersales-Geschäft mittlerweile als strategisches Bindeglied zwischen Hersteller, Handel und Kundschaft, und damit nicht mehr nur als nachgelagertes Geschäftsfeld. Der markengebundene Aftersales steht vor einem grundlegenden Wandel. Und das Marktpotenzial ist in Teilen unausgeschöpft. Hört Episode #146!

The Mens Room Daily Podcast
HR 1: Aftermarket Body Parts Pt. 1

The Mens Room Daily Podcast

Play Episode Listen Later Sep 11, 2026 35:54


Mens Room Question: What is now different on your body from the original model?

The Mens Room Daily Podcast
HR 2: Aftermarket Body Parts Pt. 2

The Mens Room Daily Podcast

Play Episode Listen Later Sep 11, 2026 37:24


Mens Room Question: What is now different on your body from the original model?

Business By The Numbers
Break-Even Is About Profit, Not Sales [E239]

Business By The Numbers

Play Episode Listen Later Sep 10, 2026 20:53


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveDo you actually know your break-even point, or just a number that feels close enough? And if you hit it, would you even know why?This week's episode started with a phone call. Hunt Demarest, CPA with Paar Melis & Associates, was walking a client through his numbers through July when he realized something: most shop owners can eyeball their break-even point, but almost none of them understand what's actually driving it. Hunt breaks down the fastest way to find your break-even using your own monthly financials, why a sales target is really just a stand-in for what you actually need (gross profit), and how to turn that number into real targets for cars, hours, and average repair order that your team can actually use. He also tackles the messy middle ground of cost of goods sold versus overhead, and why the math works out the same either way as long as you're consistent.Whether you've never once run this calculation for your shop or you set your break-even years ago and haven't touched it since, this episode is a practical field guide to knowing the one number that tells you if your shop is actually working.What You'll Learn…(00:00) Intro(00:44) Housekeeping: the book, the sponsors, and how to ask Hunt anything(02:48) The client call that inspired this episode(03:14) The fastest way to find your break-even: your own monthly numbers(04:43) The reality check: making sure it's a true break-even month(05:53) Sales targets vs. what your team actually needs to hear(07:33) Cost of goods sold vs. overhead: the literal breakdown(11:21) Building your gross profit target from three financial categories(16:25) The margin math: why 50% gross profit beats 30%, every time(17:45) The revolving cycle: why this number needs regular updatesThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Automotive Insights Magazin - www.auto.news
#145 – KW37 2026 – Unsere Eindrücke von der Automechanika 2026 und der organisatorischen ZDK-Neuaufstellung

Automotive Insights Magazin - www.auto.news

Play Episode Listen Later Sep 10, 2026 11:33 Transcription Available


Frisch zurück von der Automechanika steht Podcast-Episode #145 ganz im Zeichen der Aftermarket-Messe in Frankfurt. Während Daniel mit leicht angeschlagener Stimme von seinen Gesprächen und Begegnungen vor Ort berichtet, blickt Kay etwas detaillierter auf das Geschäft mit Oldtimern & Classic Cars. Auch dieses durchaus lohnenswerte Segment wurde im Rahmen der Automechanika bespielt. Für konstruktiven Austausch, wie ihn Daniel in Frankfurt erlebt hat, will auch der ZDK künftig wieder stärker stehen. Nach einigem Hin und Her steht nun auch das neue Verbandspräsidium, über das wir zum Abschluss dieser Folge sprechen.

The Auto Repair Marketing Podcast
The World is Taking Out Its Garbage with Chris Cotton [E221]

The Auto Repair Marketing Podcast

Play Episode Listen Later Sep 9, 2026 30:27


Thanks to our Partner, AppFueledThe world is churning. Business is changing. Car counts are down for a lot of shops, customers are feeling the squeeze, and it seems like everybody is getting kicked while they're down.But here's the thing: none of that is an excuse.In this episode of the Auto Repair Marketing Podcast, Brian Walker and Chris Cotton talk about what it really means to operate your shop when things get slow. They talk about planning for predictable slow periods, making the most of every car that comes through the door, increasing your ARO, building relationship “coins” with your customers, and why having enough service advisors can make a bigger difference than you might think.They also get into something every shop owner needs to hear: slow times are a great opportunity to fix broken processes, improve your customer experience, and double down while your competition is laying down.You may not be able to control what's happening in the world. You can control what you do about it.Give this episode a listen and find out how to turn a slow season into an opportunity to separate your shop from the competition.Lagniappe (Books, Links, Other Podcasts, etc)The Weekly Blitz PodcastChris CottonSimon SinekAutoFix Auto Shop CoachingThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
Hope Is Not a Strategy [E273]

Chris Cotton Weekly Blitz

Play Episode Listen Later Sep 7, 2026 9:45


Hope is powerful—but hope alone won't fix your business.In this episode of The Weekly Blitz, Chris Cotton dedicates a direct and personal conversation to his friend and former client, Rich Young. Chris explains why “hope is not a strategy” and connects that lesson to the Cotton family motto: “Have a plan and execute the plan.”Chris also speaks candidly to struggling shop owners about taking responsibility, setting pride aside, and asking for help before another six months of valuable time and momentum disappear.Plus, learn about the new partnership between AutoFix Auto Shop Coaching and ADP and the exclusive savings available to eligible AutoFix members.HOPE IS NOT A STRATEGY: HAVE A PLAN AND EXECUTE THE PLANThis episode of The Weekly Blitz is dedicated to Chris Cotton's friend and former client, Rich Young.Hope gives us something to believe in, but it cannot replace a real plan. Hoping for more customers isn't a marketing strategy. Hoping to find a technician isn't a recruiting plan. Hoping profitability improves won't fix a shop's financial problems.Results require a plan—and the willingness to execute it.In this episode, Chris discusses:Why hope is important but cannot serve as a business strategyThe danger of waiting for problems to fix themselvesWhy shop owners must take responsibility for their next moveHow pride can prevent owners from asking for helpWhy waiting another six months can cost valuable time, profit, and momentumThe difference between a business problem and its symptomsHow to build an actionable plan around ownership, deadlines, and measurable resultsThe Cotton family motto: “Have a plan and execute the plan”Why an imperfect plan put into action is better than a perfect plan that never beginsA MESSAGE TO STRUGGLING SHOP OWNERSIf your shop is struggling, you do not have to continue struggling alone.Not every problem is your fault, but as the owner, you are responsible for how you respond. Help is only a phone call or click away.Set aside your pride, get out of your own head, and reach out to someone. If that's AutoFix Auto Shop Coaching, we would be honored to help. If it's someone else, that's okay too.What matters is recognizing when your current approach isn't working and taking action now. Don't sacrifice another six months waiting to begin.THIS EPISODE IS BROUGHT TO YOU BY SHOP MARKETING PROSIf your marketing strategy is “hope the phone rings,” it's time to build a better plan.Shop Marketing Pros helps independent repair shops approach their marketing with purpose and consistency. Stop waiting for customers to find your shop by accident.Learn more: https://shopmarketingpros.comAUTOFIX AUTO SHOP COACHING × ADPAutoFix Auto Shop Coaching has partnered with ADP to give eligible AutoFix members access to preferred promotions on payroll, HR, compliance, and workforce solutions.This partnership is backed by firsthand experience. Chris owns AutoFix Auto Shop Coaching and three repair shops—and believes in ADP enough that he switched all of his businesses over to ADP.Eligible AutoFix members may receive:A 20% lifetime discount on eligible ADP servicesWaived setup feesUp to six months of free payroll, depending on eligibilityPreferred pricing on HR, compliance, and benefits solutionsADP's available services include:Payroll for hourly, salaried, seasonal, and split-shift employeesFederal, state, and local payroll tax filingHR and compliance supportHiring and electronic onboarding toolsBackground checks and an employee handbook builderEmployee benefits and deduction managementPay-as-you-go workers' compensation optionsR&D tax-credit solutionsTools and services designed to support growing teamsCheck your eligibility and connect with the dedicated ADP partner:https://forms.cloud.microsoft/r/QMmq5kch3mKEEP LISTENINGDiscover more great automotive podcasts, industry insights, and practical business conversations from the Automotive Repair Podcast Network.If this episode made you think of another shop owner who needs to hear its message, send it to them.Have a plan. Execute the plan. And remember: hope is not a strategy.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

The Steve Matthes Show on RacerX
Guest: Sergio Avanto

The Steve Matthes Show on RacerX

Play Episode Listen Later Sep 3, 2026 133:00


Sergio Avanto, now at FOX MTB, talks about the innovations in MTB that could work in moto, his path in and out of the motocross industry, working with James Stewart, Chad Reed, Ryan Villopoto, Ken Roczen and others, the politics in factory racing, his accomplishments, regrets and more. --- CHAPTERS --- 00:02 Show intro & sponsor rundown 01:18 Guest intro: Sergio Avanto 02:36 Sergio's return to mountain biking with FOX 04:28 MTB suspension customization, fork tech & OEM testing 14:52 Fork tech evolution & the e-bike suspension challenge 20:20 Specialized's Genie Shock & American vs European rider styles 24:05 Ad reads & FOX's Live Valve NEO system 31:58 USD forks, Answer Manitou & breaking into Factory Yamaha 38:20 Learning suspension from John R and Ross Maeda 44:27 James Stewart's photographic memory & Kawasaki whoop curve 52:24 Adapting bikes to riders (Barcia) & Kawasaki's data problems 59:46 James' L&M fork stiffness debate & Suzuki's frame edge 1:07:34 Ad reads & the pivot-point/AMP-link history 1:13:10 Honda's 2027 bike, leaving Yamaha & Keith McCarty 1:19:02 Kawasaki/RCH suspension politics: Barcia and Roczen 1:31:19 Roczen's low-maintenance Suzuki title & building FOX's MotoShock 1:35:22 Aftermarket suspension struggles & the L&M/Larry Brooks fallout 1:41:31 Ad reads & what made elite riders special 1:44:29 Toughest riders to reach & why data-driven setups fail 1:53:15 Kawasaki's inflexible setups & leaving for RCH 1:57:34 Toxic Suzuki team rivalry & Villopoto as best tester 2:03:43 Happiest career moments & would Sergio return to moto 2:09:58 Custom NEO tune requests & sign-off 2:12:16 Outro

Business By The Numbers
Why Deleting That Invoice Could Cost You at Tax Time [E238]

Business By The Numbers

Play Episode Listen Later Sep 3, 2026 24:04


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveAre you accidentally paying taxes on money you're never actually going to collect? Could the way you're deleting a bad ticket in your shop management software be costing you more than the deadbeat customer ever did?This week's episode started as a text message. Hunt Demarest, CPA with Paar Melis & Associates, answers a question from fellow podcaster Chris Cotton of AutoFix Shop Coaching and The Weekly Blitz: how should shops actually handle bad debt? Hunt breaks it down from the ground up, what bad debt is, how cash versus accrual accounting changes the math, and why deleting or discounting a ticket instead of writing it off properly can quietly inflate your tax bill and hide real problems in your production numbers. He walks through the exact steps for building a "bad debt" payment type into your shop management software, how to automate the accounting through Back Office and Accounting Link (or handle it manually with a journal entry), and where chargebacks, bartering, and shop vehicles fit into the picture.Whether you've never had a customer stiff you or you're staring down an invoice right now that you know you'll never collect, this episode is a practical field guide to keeping your books, and your tax bill, accurate.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Auto Repair Marketing Podcast
Endless Customers For Auto Repair Shops with Caroline Estess [E220]

The Auto Repair Marketing Podcast

Play Episode Listen Later Sep 2, 2026 46:31


Thanks to our Partner, AppFueledTrust is becoming the currency of search, and auto repair shops that are willing to educate their customers are going to have a serious advantage.Brian Walker sits down with Shop Marketing Pros CMO Caroline Estess to dig into Marcus Sheridan's Endless Customers methodology and what it looks like when applied to an auto repair shop. They get into some of the things that make shop owners uncomfortable like talking about pricing, diagnostic fees, competitors, and the questions customers are already asking before they ever pick up the phone.They also break down how video, assignment selling, website configurators, and educational content can help your shop become the trusted authority in your market while improving the customer experience and preparing your marketing for AI-driven search.If you want your shop to be the one Google, ChatGPT, Gemini, and your future customers trust enough to recommend, this is a conversation you need to hear. Listen now and learn how to turn the questions your customers are already asking into content that helps fill your bays.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)Endless Customers by Marcus SheridanThey Ask You Answer by Marcus SheridanThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Stock Pickers
NOVO REGIME, DERROCADA DA IA E JUROS MAIS ALTOS NO MUNDO | AfterMarket #7

Stock Pickers

Play Episode Listen Later Sep 1, 2026 114:23


No novo episódio do AfterMarket, Lucas Collazo recebe Andrew Reider, João Landau e Christian Keleti para um papo direto sobre os principais movimentos que podem definir o mercado brasileiro nos próximos meses.A conversa passa pelo cenário eleitoral de 2026, pelas diferentes leituras dos gestores sobre o Brasil e pelos impactos que uma eventual mudança no ambiente político pode trazer para juros, Bolsa e ativos brasileiros.Landau também comenta sua visão sobre Renan Santos e o MBL, enquanto os gestores discutem as possibilidades de uma virada no cenário político e seus efeitos sobre os investimentos.No cenário internacional, o debate aborda Fed, juros americanos, dólar, inflação, inteligência artificial, commodities, ouro e fluxos globais de capital, além dos riscos que um ambiente de juros mais altos pode representar para mercados emergentes.AfterMarket é o novo programa do Stock Pickers, que traz, todo mês, os principais bastidores de mercado, visões de longo prazo, histórias curiosas e aquelas conversas que normalmente não cabem dentro do pregão!

MRO Network Podcast
Why Lessors Are Moving Deeper Into The Aftermarket

MRO Network Podcast

Play Episode Listen Later Aug 31, 2026 12:08


ORIX Aviation announced its purchase of AerFin on Aug. 3, which follows a trend of lessors diversifying beyond traditional leasing. Aviation Week editors describe why and how this sector will likely evolve.

Chris Cotton Weekly Blitz
You Hit Your Number—Now What? Reconnecting With Your Why [E272]

Chris Cotton Weekly Blitz

Play Episode Listen Later Aug 31, 2026 19:08


What happens when a shop owner finally reaches their personal financial goals?In Episode 272 of The Weekly Blitz, Coach Chris Cotton challenges successful shop owners to reconnect with the deeper purpose behind their businesses. Reaching your personal finish line doesn't mean you have finished leading—especially when employees still have dreams they are working to achieve.The inspiration for this episode came from Dave Schedin of Computrek. During a recent in-person class, a successful shop owner asked:“I netted $350,000 last year. How much money do I need?”Coach Chris offers a different way to think about that question:Did you net $350,000 while your employees were earning exceptional incomes? Do they have opportunities to build retirement security? Are you helping their families plan for important goals such as their children's education?These questions aren't intended as a universal compensation formula. They are a challenge to look beyond the owner's bank account and ask what the strength of the business is making possible for everyone who helped build it.In This EpisodeWhy shop owners can lose their drive after reaching personal goalsHow an owner's “why” should evolve as the business growsThe difference between building personal wealth and creating opportunityWhy profit is a resource for leadershipWhat it really means to fight for your employeesWhy high standards and accountability are part of caring for peopleHow compensation, benefits, and career paths support retentionPractical ways to help employees prepare for retirementOpportunities to support employees' family and education goalsWhy employees' dreams are not always purely financialHow Simon Sinek's Leaders Eat Last applies to shop ownershipCreating a leadership scorecard alongside your financial scorecardKey TakeawayYour employees helped make your dreams possible. Build a company that gives them a genuine opportunity to make their dreams possible too.Reaching your personal financial goal is not an excuse to become complacent. It may be an invitation to pursue a larger purpose: developing people, creating careers, improving families' financial security, and building a company that continues changing lives long after you leave.A Challenge for Successful Shop OwnersAsk yourself:Are my employees sharing in the success they help create?Does every employee understand how they can increase their earnings?Are competitive benefits and retirement opportunities available?Are we helping employees develop professionally and financially?Does every team member have a visible career path?Do I know what my employees want their lives to look like?Have I stopped pushing simply because I became comfortable?What can this business make possible for other people?Not every shop can immediately pay every employee $100,000 or fund every possible benefit. The point is to establish the right direction, build the financial capacity, and begin making measurable progress.Be Pissed Off for GreatnessGet angry at complacency—not at your employees.Fight against the idea that burnout, high turnover, weak benefits, and nonexistent retirement planning should be normal in the automotive industry.Protect profitability. Charge appropriately. Build better systems. Develop leaders. Hold people accountable. Market consistently. Then use the strength of the business to create meaningful opportunities for the people who depend on it.Build a Leadership ScorecardContinue measuring sales, gross profit, effective labor rate, productivity, ARO, car count, cash flow, and net profit—but consider adding measurements for your people:Retirement-plan participationEmployee-retention rateCompleted one-on-one meetingsTraining hoursDocumented career-development plansInternal promotionsSkills-based pay increasesProgress toward employees' professional and personal goalsFinancial statements tell you whether the business is succeeding. A leadership scorecard helps reveal whether the people are succeeding with it.Special ThanksA special shout-out to Dave Schedin of Computrek for inspiring this episode, starting an important conversation, and continuing to challenge automotive shop owners to think differently.Mentioned in This EpisodeDave Schedin and ComputrekLeaders Eat Last by Simon SinekThe “Circle of Safety”Employee compensation and career developmentRetirement benefits and 401(k) participationEducation savings and 529 plansLeadership scorecardsAutoFix Auto Shop CoachingEpisode Sponsor: Shop Marketing ProsBuilding excellent careers requires a healthy shop with a consistent flow of the right customers.Shop Marketing Pros provides personalized marketing specifically for auto repair shops. Their services include websites, SEO, digital advertising, social media, and content designed to help potential customers know, like, and trust your business.Good marketing isn't just about filling tomorrow's schedule. It creates stability for the business and the people who depend on it.Visit ShopMarketingPros.com to schedule a discovery call, and tell them Coach Chris Cotton and The Weekly Blitz sent you.Ready to Reconnect With Your Why?AutoFix Auto Shop Coaching helps shop owners improve profitability, create accountability, develop leaders, strengthen compensation plans, and build businesses that produce lasting value for owners, employees, and their families.Visit AutoFix Auto Shop Coaching to learn more.Suggested Episode Chapters00:00 — Introduction: Have shop owners become disconnected from their why?01:45 — Special thanks to Dave Schedin of Computrek02:35 — “I netted $350,000. How much money do I need?”04:40 — Coach Chris's answer and challenge06:30 — How an owner's why changes as the business grows08:45 — What it means to fight for your employees11:10 — Be pissed off for greatness12:50 — Sponsor: Shop Marketing Pros13:50 — Connecting the message to Leaders Eat Last15:55 — Turning good intentions into compensation, benefits, and opportunities18:00 — Understanding employees' individual dreams19:25 — Creating a leadership scorecard20:30 — Final challenge for successful shop ownersThe Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Business By The Numbers
Rich vs. Wealthy: The Personal Finance Trap Quietly Sinking Shop Owners' Retirement [E237]

Business By The Numbers

Play Episode Listen Later Aug 27, 2026 24:43


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveAre you chasing being rich, or are you actually building wealth? Could the shop owner making $150,000 a year retire with more freedom than the one clearing $800,000? Hunt Demarest has seen both, and the answer might surprise you.In this solo episode, Hunt Demarest, CPA with Paar Melis & Associates, steps away from the usual business valuation talk to tackle something he says matters even more to a shop owner's future: personal finances. Drawing from a four hour class he taught at the STX Conference, Hunt breaks down why so many disciplined, profitable shop owners still end up with disorganized personal finances, and why that gap, not their business's sales or profit, is the real predictor of a happy retirement. He walks through the difference between being rich and being wealthy, tells two real client stories with opposite outcomes, and unpacks the habits, from unchecked debt to keeping up with the Joneses, that quietly derail decades of hard work.Whether you're chasing a bigger number on your P&L or wondering why your bank account never seems to reflect it, this episode is a mirror check on the financial decisions that actually determine your future.What You'll Learn…(00:00) Intro: STX Conference recap and a preview of this week's topic(03:04) Why chasing business value misses the real retirement risk(06:11) Rich versus wealthy: the distinction most shop owners get wrong(08:01) The client who went broke rich, and the one who quietly built wealth(09:29) How consistent saving beat a six figure income, a paid off real estate story(15:07) Why the market has zero interest in educating you about your money(16:47) The rat race: keeping up with the Joneses, personally and in the shop(17:40) The one number most owners can name for their business but not their life(21:08) Debt is easier than ever: the $2 million sale that couldn't cover the bills(23:11) Mortgaging your future: what really keeps shop owners working past retirement age(23:43) Closing thoughts and how to reach HuntThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Race Industry Now!
Why Engine Bearings Fail: Root Causes, Oil Analysis & Wear

Race Industry Now!

Play Episode Listen Later Aug 26, 2026 57:12


Why do engine bearings fail—and what can the wear patterns inside an engine tell you about the real root cause?In this highly technical episode of EPARTRADE Race Industry Now, Dustin Kull, Account Manager – Racing and Aftermarket at Daido Metal, and Lake Speed, Jr., Tribologist and The Motor Oil Geek, break down advanced engine failure analysis and the science behind bearing wear, lubrication and oil-film failure.The discussion goes deep into:• How bearing wear patterns can reveal what is happening inside an engine• Oil-film thickness, viscosity, bearing clearance, speed and load• Why microscopic contamination can cause major bearing damage• Crankshaft deflection, housing deformation and edge loading• How detonation can produce bearing damage that looks like an oiling problem• Using piston rings and other engine components to confirm a failure diagnosis• Oil aeration, windage and oil-pressure loss at high RPM• Bearing material selection and crankshaft dynamics• SEM analysis of embedded debris and identifying contamination sources• Used-oil analysis as a diagnostic tool• Why oil operating temperature matters• Why simply increasing oil pressure, clearance or viscosity may not solve the real problemFor race engine builders, performance engine shops, racers and engineers, this session demonstrates why effective engine failure analysis requires looking beyond the damaged component and understanding the complete lubrication and mechanical system.Featuring:Dustin Kull — Account Manager – Racing and Aftermarket, Daido MetalLake Speed, Jr. — Tribologist, The Motor Oil GeekHosted by Brad Gillie — SiriusXM, Ch. 90, Late ShiftAdvanced Engine Failure Analysis: Diagnosing Root Causes & Wear Mechanisms with Daido Metal and The Motor Oil GeekPresented by ARP, Inc., PEAK, Fifth Third Bank Motorsports, Ferrea Racing Components, CTech Manufacturing, & Race-Fan.EPARTRADE Race Industry Now — Episode 634#EngineBuilding #EngineFailure #EngineBearings #OilAnalysis #Tribology #RaceEngines #Motorsports #DaidoMetal

The Auto Repair Marketing Podcast
The Proactive Keyword Lifecycle System with Michelle Travis [E219]

The Auto Repair Marketing Podcast

Play Episode Listen Later Aug 26, 2026 30:49


Thanks to our Partner, AppFueledSEO can easily turn into a game of watching rankings, reporting what happened, and waiting to see what happens next. But what if there was a better way to know exactly when it's time to stop focusing on one keyword and start going after the next opportunity?Brian Walker sits down with Shop Marketing Pros Director of SEO Michelle Travis to break down the new SMP Proactive Keyword Lifecycle System and how it changes SEO from reactive to proactive. They dig into how keywords are discovered, qualified, accelerated, validated, and eventually “graduated” once they reach meaningful and stable positions in search.They also get into why SEO timelines can look completely different for a rural shop versus a shop surrounded by hundreds of competitors in a major metro area, how keyword difficulty affects expectations, and why focusing on 20 keywords doesn't mean your shop will only rank for 20 keywords.And the early numbers behind the system are pretty impressive. During beta testing, 31% of the tracked keywords graduated within the first 30 days, with nearly all of those maintaining their graduation status during the following 30 days.If you want a better understanding of what your shop's SEO company should actually be doing behind the scenes and how a real strategy should keep moving forward instead of sitting in maintenance mode. Listen to the full episode.Show Notes with TimestampsIntroduction to the Episode (00:00:10) Host Brian Walker introduces guest Michelle Travis and the topic: a new SEO system for auto repair shops.The Problem with Old SEO Methods (00:02:22) Michelle explains the challenges of managing too many keywords, leading to a reactive, maintenance-only mode without clear focus.Shifting from Reactive to Proactive SEO (00:05:15) The discussion shifts to how the new system allows for a proactive strategy, using data to decide future actions.The Concept of "Graduating" Keywords (00:07:04) Michelle details the lifecycle stages of a keyword, from discovery and qualification to the final stage of "graduating" it.Defining Keyword Graduation (00:09:30) Graduation is defined as achieving meaningful visibility (top 3-4 positions) consistently, allowing focus to shift to new keywords.Managing the Keyword Backlog (00:11:08) The system uses a backlog to replace graduated keywords, ensuring a continuous, focused effort on a manageable number of terms.Categorizing Keyword Difficulty (00:13:47) Keywords are broken down into high-priority, moderate, and hyperlocal categories, each with different timelines and strategic approaches.Setting Performance Benchmarks (00:17:12) The system allows the agency to set clear performance benchmarks based on market size and shop type to measure success.Initial Beta Test Results (00:20:47) Michelle shares impressive results from a beta test, where 31% of keywords graduated within the first 30 days.The Broader Impact of Focused SEO (00:23:23) Focusing on 20 keywords doesn't limit ranking; it naturally improves visibility for hundreds of related terms through modern SEO.Natural Language Processing in SEO (00:26:26) The hosts discuss how search engines understand context and synonyms, making content more effective without keyword stuffing.System Rollout and Client Benefits (00:27:09) The new system is being rolled out to all clients, providing a clear workbook to set and manage expectations.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Thanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
The E-Myth, Owner Dependence, and Coaching to Valuation [E271]

Chris Cotton Weekly Blitz

Play Episode Listen Later Aug 24, 2026 20:58


The E-Myth, Owner Dependence, and Coaching to ValuationWhat would happen to your auto repair shop if you stepped away for 30 days?In this episode of The Weekly Blitz, Coach Chris Cotton explores the lessons of Michael Gerber's The E-Myth Revisited and connects them to our current focus on coaching to valuation.Many shop owners started as talented technicians. But being excellent at repairing vehicles doesn't automatically prepare someone to manage employees, create systems, understand financials, develop leaders, market a business, or prepare that business for an eventual sale.Coach Chris explains why a profitable shop isn't necessarily a valuable shop—and why reducing owner dependence is essential for building a business that can operate, grow, and retain its value without the owner standing in the middle of every decision.In This EpisodeThe “entrepreneurial myth” and why it applies to auto repair shopsThe Technician, Manager, and Entrepreneur roles inside every ownerWorking in your business versus working on your businessWhy owner dependence creates risk for a potential buyerThe relationship between systems, predictability, and valuationWhy tribal knowledge needs to become documented processesThe difference between a profitable shop and a transferable shopHow to perform a 30-day owner-dependence testWhy delegation must include responsibility, training, and authorityFive questions that can reveal weaknesses in your shop's valuationOne practical step you can take this week to begin building a more valuable businessKey TakeawayA shop becomes more valuable when it produces consistent results through its people and systems—not through the owner's constant heroic effort.The Technician creates today's result.The Manager creates consistency.The Entrepreneur creates the future.Coaching to valuation means strengthening all three areas while gradually reducing the shop's dependence on the owner.Five Questions to Ask About Your ShopWhere am I still acting as the shop's primary Technician?Which important processes exist only in someone's head?What stops when I leave the building?Are customers loyal to me personally or to the shop and its team?If I were buying this business, what would make me nervous?This Week's ChallengeChoose one recurring responsibility that currently depends entirely on you.Document it. Teach it. Assign it. Measure it—and resist the urge to immediately take it back.Repeated consistently, this process helps create a shop that is more profitable, predictable, transferable, and valuable.Episode Sponsor: Shop Marketing ProsA valuable shop needs a consistent marketing system that builds a reputation around the business—not only around its owner.Shop Marketing Pros provides personalized marketing specifically for auto repair shops. Their services include websites, SEO, digital advertising, social media, and content designed to help potential customers know, like, and trust your business.Visit ShopMarketingPros.com to schedule a discovery call, and tell them Coach Chris Cotton and The Weekly Blitz sent you.Ready to Build a More Valuable Shop?If you need help developing leaders, improving your financials, documenting processes, reducing owner dependence, or creating a roadmap toward a future transition, connect with AutoFix Auto Shop Coaching.Visit AutoFix Auto Shop Coaching to learn more.Mentioned in This EpisodeThe E-Myth Revisited by Michael E. GerberShop Marketing ProsAutoFix Auto Shop CoachingSuggested Episode Chapters00:00 — Introduction: The E-Myth and coaching to valuation01:40 — Why great technicians can become trapped business owners04:15 — The Technician, Manager, and Entrepreneur07:10 — Working in the business versus working on it09:20 — Sponsor: Shop Marketing Pros10:20 — Building the shop as a repeatable prototype12:50 — Profitable doesn't always mean valuable14:50 — The 30-day owner-dependence test16:35 — What coaching to valuation looks like18:15 — Five questions every shop owner should answer19:30 — This week's challenge and closingChapter times are approximate and can be adjusted after the final audio edit.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Business By The Numbers
The 5 Blind Spots Quietly Killing Your Shop's Sale Price [E236]

Business By The Numbers

Play Episode Listen Later Aug 20, 2026 25:01


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhy do two auto repair shops with virtually identical profits sell for wildly different amounts, one at a nine-time multiple and another at three? And if you're not planning to sell anytime soon, does any of this even apply to you?Recording a preview of the class he's teaching live at the STX World Pac Conference in DC, Hunt Demarest breaks down the factors that quietly decide what your shop is actually worth when a buyer sits down at the table. Hunt walks through why timing your exit three to five years out changes everything, why one client's prized fleet contract almost killed his sale, and why buyers pay for a business that runs without you, not a high-paying job with your name on it. Along the way, he covers the optics of clean financials, how far you can push ad backs before a bank or a buyer walks away, and why new equipment won't add a dollar to your sale price, even though old equipment will cost you one.Whether you're planning to sell next year or you never plan to sell at all, this episode lays out the groundwork every shop owner needs long before a buyer ever walks through the door.What You'll Learn…01:18) Why Hunt is previewing his STX class on maximizing shop value(03:40) The World Pac Conference and why this class exists(05:54) Why identical shops sell for wildly different multiples(06:20) Timing: the 3 to 5 year rule before you sell(08:09) Your shop is your retirement plan, whether you planned it that way or not(10:31) Customer concentration: the fleet account red flag buyers watch for(12:52) The ambulance contract that nearly killed a client's sale(15:21) Continuity: buyers pay for a business, not a job(17:17) Clean financials: why optics matter as much as the bottom line(19:16) Ad backs: how much "creative" bookkeeping a buyer or a bank will accept(21:36) Equipment: the double-edged sword of new gearResources MentionedGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Get Hunt's Book: Beyond the Bays, on Amazon: https://a.co/d/0iQ3UuOLGot questions or feedback, connect with Hunt Demarest at:Email: podcast@paarmelis.comWebsite: https://www.paarmelis.comThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Matt Fanslow - Diagnosing the Aftermarket A to Z
The Ethics of a Diagnosis: Navigating System Pressures and Best Practices with Danielle Fanslow[E250]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Aug 19, 2026 47:08


Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeFor episode 250, Matt is joined by his wife, Danielle Fanslow, MSW, LGSW, LADCS, for a conversation about diagnostics...just not entirely the automotive kind.Danielle works in behavioral health, mental health, and substance use treatment. Matt diagnoses cars. On the surface, those worlds seem pretty far apart, but both require professionals to gather incomplete information, recognize patterns, separate symptoms from causes, make recommendations, and earn enough trust for someone to act on those recommendations.The conversation explores what happens when the process isn't as simple as following a flowchart. A trouble code doesn't automatically identify a failed component, just as a behavior or symptom doesn't necessarily reveal the underlying problem. In both fields, experience matters...but experience can also create shortcuts, assumptions, and confirmation bias.Matt and Danielle compare diagnostic processes, the role of published procedures and best practices, and what happens when professionals deviate from them. They also discuss how a diagnosis can evolve as new information becomes available, why the label itself may matter less than addressing the actual problem, and how trust affects whether a client or customer accepts a professional recommendation.The discussion also moves into some of the system-level pressures surrounding both industries. Insurance reimbursement, workload, time constraints, business survival, and administrative requirements can all influence professional decisions...sometimes creating situations where doing what is financially rewarded and doing what is actually best for the client are not perfectly aligned.In this episode:The similarities between automotive diagnostics and behavioral health assessmentWhy symptoms are not necessarily causesGathering information before reaching a conclusionDiagnostic procedures versus understanding how the system actually worksWhy professional experience can improve a process...and sometimes bias itConfirmation bias and the danger of deciding what the problem is too earlyCommunicating not only what you found, but why you believe itBuilding trust when the customer or client cannot independently evaluate your diagnosisGoogle, YouTube, AI, and the newly "educated" customerWhy transparency becomes especially important when trust is already lowThe difference between a diagnosis and the problem someone actually wants solvedHow behavioral-health diagnoses can evolve as a clinician learns moreStandardized procedures versus individualized careEthical pressure created by insurance reimbursement and business economicsWhen financial incentives begin influencing what services get recommendedSimilar pressures between insurance-driven behavioral health and collision repairWhy good professionals sometimes deviate from prescribed diagnostic proceduresThe responsibility that comes with making your own diagnostic strategyAccepting that even a well-supported diagnosis can occasionally be wrongWhy being able to explain your reasoning matters when that happensAnd, appropriately for episode 250...a fair amount of Matt and Danielle giving each other a hard timeAbout Danielle FanslowDanielle Fanslow holds a Master of Social Work and is a Licensed Graduate Social Worker and Licensed Alcohol and Drug Counselor Supervisor in Minnesota. Her experience includes substance use treatment, mental health, assessment, treatment planning, and behavioral-health systems.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comSubscribe on YouTube: @automotivefieldtheoryThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through StoryTelling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

The Auto Repair Marketing Podcast
37% of Your Leads Are Booking. Where Are the Rest Going? Real Data with Stan Stokes [E218]

The Auto Repair Marketing Podcast

Play Episode Listen Later Aug 19, 2026 41:56


Thanks to our Partner, AppFueledSEO can easily turn into a game of watching rankings, reporting what happened, and waiting to see what happens next. But what if there was a better way to know exactly when it's time to stop focusing on one keyword and start going after the next opportunity?Brian Walker sits down with Shop Marketing Pros Director of SEO Michelle Travis to break down the new SMP Proactive Keyword Lifecycle System and how it changes SEO from reactive to proactive. They dig into how keywords are discovered, qualified, accelerated, validated, and eventually “graduated” once they reach meaningful and stable positions in search.They also get into why SEO timelines can look completely different for a rural shop versus a shop surrounded by hundreds of competitors in a major metro area, how keyword difficulty affects expectations, and why focusing on 20 keywords doesn't mean your shop will only rank for 20 keywords.And the early numbers behind the system are pretty impressive. During beta testing, 31% of the tracked keywords graduated within the first 30 days, with nearly all of those maintaining their graduation status during the following 30 days.If you want a better understanding of what your shop's SEO company should actually be doing behind the scenes and how a real strategy should keep moving forward instead of sitting in maintenance mode. Listen to the full episode.Show Notes with TimestampsIntroduction to Stan Stokes and GuestX (00:00:10) Host Brian Walker introduces guest Stan Stokes and his company, GuestX, which analyzes phone calls for auto repair shops.The Origin of the Partnership (00:01:32) Brian explains how his marketing agency started using GuestX's AI to replace manually listening to and analyzing client phone calls.The Problem with Marketing Leads (00:03:20) Stan discusses how shops often blame marketing for slow business, when the real issue is converting phone opportunities into actual customers.Analyzing the Data: Booked Appointment Rate (00:08:10) Stan reveals a 37% booked appointment rate from a sample of over 17,000 calls from top-tier auto repair shops.Reasons for Missed Opportunities (00:09:08) A breakdown of why appointments aren't booked, with 65% of the time being because the service advisor never offered one.The Financial Impact of Missed Calls (00:11:44) Stan calculates that improving the booking rate by just 10% could equate to an average of $10,000 per shop.Understanding New Customer Behavior (00:13:54) Discussion on the difference between planned and unplanned service needs and why new customers often lead with questions about price.The "Price Shopper" Misconception (00:17:08) Brian argues against labeling customers as "price shoppers" just because they ask about cost, calling it an arrogant perspective.The Power of a Simple Question (00:20:27) Stan explains how asking "what concerns are you having?" can completely change the outcome of a call with a new customer.Real-Time Recovery and Coaching (00:23:00) The discussion turns to using call analysis data for real-time recovery of missed appointments and for targeted team coaching.The Handoff from Marketing to Sales (00:27:17) Brian emphasizes the critical point where marketing efforts end and the shop's sales and customer service performance takes over.The Success of Top-Performing Shops (00:32:16) Brian highlights shops that excel at converting calls, noting their high booking rates are due to focusing on phone skills.Knowing Your Key Performance Indicators (KPIs) (00:35:47) Stan stresses the importance of knowing front-of-house KPIs, like the percentage of new versus returning customers, to guide strategy.How to Contact Stan Stokes (00:39:50) Stan provides information on how listeners can get in touch with him and learn more about his company, GuestX.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)GuestXEpisode 159 - There's No Such Thing As A Price ShopperThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
Your Coach Doesn't Know Squat About Marketing [E270]

Chris Cotton Weekly Blitz

Play Episode Listen Later Aug 17, 2026 9:36


Your Coach Doesn't Know Squat About MarketingYour auto repair shop business coach may be great at improving operations, financial performance, leadership, and profitability—but that doesn't necessarily make them a marketing expert.In this episode of The Weekly Blitz, we explain why shop owners should be cautious about accepting marketing advice from someone who isn't actively studying and practicing it every day.Marketing changes fast. The platforms, algorithms, privacy rules, technology, and customer behaviors that shaped successful strategies five years ago have changed dramatically. In some cases, tactics that worked just six months ago may already be losing effectiveness.When your coach offers an opinion about SEO, Google Ads, social media, websites, or digital strategy, ask what current data and hands-on experience support it. Before cutting a marketing channel or changing direction, get a professional opinion from someone working in automotive marketing today.In this episode, you'll learn:Why coaching repair shops and marketing repair shops are different specialtiesHow outdated marketing advice can hurt your businessWhy confidence should never replace current dataQuestions to ask before acting on someone's marketing recommendationHow business coaches and marketing professionals should work togetherWhy operational problems can sometimes look like marketing problemsWhen to seek a professional marketing audit or second opinionYour coach can be an invaluable part of your team—but every professional should stay in their area of expertise. Let your coach help strengthen the business, and let a qualified marketing professional connect that business with the right customers.Sponsored by Shop Marketing ProsShop Marketing Pros helps independent auto repair shops market differently with strategies built around each shop's goals and local market.From websites and search visibility to paid advertising, social media, content, and measurable strategy, the Shop Marketing Pros team works in automotive marketing every day.Get professional marketing guidance based on current experience and real data at ShopMarketingPros.com.Key TakeawayDon't accept marketing opinions as marketing expertise. Ask for current data, relevant experience, and measurable recommendations before making decisions that could affect your shop's car count, reputation, growth, and future.Connect With Shop Marketing ProsWebsite: ShopMarketingPros.comIf you enjoyed this episode, subscribe to The Weekly Blitz and share it with another independent auto repair shop owner.Keep pushing forward, keep challenging assumptions, and keep marketing differently.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Business By The Numbers
Chris Cotton on Why Less Than 10% of Shops Ever Hit Their True Capacity [E235]

Business By The Numbers

Play Episode Listen Later Aug 13, 2026 40:40


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveWhy are less than 10% of shops operating within even 40% of what they're actually capable of? And if throwing more money at your technicians won't fix your productivity problem, what will?Hunt Demarest sits down with Chris Cotton of AutoFix Shop Coaching, fellow multi-shop owner and host of The Weekly Blitz, to translate this year's Auto Shop Benchmark Report into real, actionable advice. Chris breaks down the three real barriers to productivity, the technician, the environment, and leadership, and walks through the shop floor fixes that took one client from $180,000 a month to $350,000, and another from under $200,000 to nearly $400,000. Along the way, Hunt and Chris dig into why fewer than 20% of technicians today are actually money motivated, why flat rate isn't the productivity silver bullet most owners assume it is, and why the fastest way to fix a struggling shop is almost never to yell at the guys in the back.Whether you're staring at a productivity number you don't understand or you already suspect your shop is leaving money on the table, this episode is a practical field guide to turning benchmark data into a better bottom line.Get the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.What You'll Learn…03:49 Track it, measure it, fix it, why coaching outperforms data alone06:44 The three real barriers to productivity: tech, environment, leadership08:24 The diesel shop step-counter experiment12:28 The Rochester shop that went from $180K to $350K a month17:04 The $90 consultation fee that stopped diag from bleeding money21:57 Why fewer than 10% of shops hit 40% of their real capacity26:43 Why 50% of top shops are hourly, not flat rate, and pay isn't everything30:22 The flexibility that keeps a top tech loyal without a raise33:45 Car counts, layoffs, and the hard call every owner eventually faces36:38 How to get a free 30-minute shop consultation with ChrisThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Aerospace Executive Podcast
IPOs Are Back and Changing Aerospace Deals, Here's Why w/ Nick Fazioli [Replay]

The Aerospace Executive Podcast

Play Episode Listen Later Aug 13, 2026 41:23


Aerospace has always been a cyclical industry, one sector up, another down, capital moving cautiously between them. That's not what's happening right now. Every major sector is ripping at the same time, for completely different reasons. Commercial is coming back online. Aftermarket and MRO have been running hot since COVID. Defense is being pulled forward by geopolitical demand. Business aviation has settled into a stronger, more stable “new normal.”  It's rare to see this kind of synchronized momentum across the entire ecosystem, and when it happens, it changes how capital behaves. For years, aerospace exits were predictable. You built a solid business, ran an M&A process, and sold. IPOs were barely part of the conversation. Industrial manufacturing wasn't exactly exciting to public market investors. Now, IPOs are not only viable, but they're also often the better option. Industrial businesses that used to be seen as slow, capital-heavy, and unsexy are suddenly being revalued as AI-proof, infrastructure-critical, and in some cases, direct beneficiaries of the AI boom.  And that shift is forcing a new level of sophistication from operators. Because today, you're not just deciding whether to sell; you're deciding how to exit in a market with more options than ever before. At the same time, there's a quiet risk underneath all of this. Fuel prices, geopolitical instability, and supply chain pressure. None of these have gone away. So the question isn't just how long this run continues; it's whether operators are actually prepared for the version of the market we're in now. In this episode, I'm joined by the Global Head of Aerospace and Aviation Investment Banking at Jefferies, Nick Fazioli. He breaks down what's really driving this moment across aviation, defense, and industrials, and what it means for operators thinking about growth, capital, and exit strategy.   You'll also learn; How “boring” industrial manufacturing became one of the most attractive investment categories Why IPOs are suddenly back, and in some cases outperforming traditional M&A exits How AI is indirectly reshaping aerospace valuations through energy, infrastructure, and supply chain demand The rise of continuation vehicles and why operators now have more exit paths than ever before Where private equity and institutional capital are actually placing bets right now (and why MRO is so competitive) The hidden risks: fuel prices, geopolitics, and consumer pressure, and how quickly they could impact the system Why operators need to become far more strategic, not just in building businesses, but in positioning them for exit     About the Guest Nick Fazioli is the Global Head of Aerospace and Aviation Investment Banking at Jefferies, where he leads one of the most active practices across commercial aviation, business aviation, and aerospace services. Over the past 16 years, he's been at the center of some of the most significant transactions in business aviation, including the sale of Marquis Jet to NetJets and West Star Aviation's exit to Greenbriar Equity Group. With a front-row seat to M&A, capital markets, and the evolving investor landscape, Nick brings a unique perspective on where capital is flowing and how operators should be thinking about growth and exit strategy in today's market. Connect with Nick on LinkedIn.  About Your Host Craig Picken is an Executive Recruiter, writer, speaker, and ICF Trained Executive Coach. He is focused on recruiting senior-level leadership, sales, and operations executives in the aviation and aerospace industry. His clients include premier OEMs, aircraft operators, leasing/financial organizations, and Maintenance/Repair/Overhaul (MRO) providers, and since 2008, he has personally concluded more than 400 executive-level searches in a variety of disciplines. Craig is the ONLY industry executive recruiter who has professionally flown airplanes, sold airplanes, and successfully run a P&L in the aviation industry. His professional career started with a passion for airplanes. After eight years' experience as a decorated Naval Flight Officer – with more than 100 combat missions, 2,000 hours of flight time, and 325 aircraft carrier landings – Craig sought challenges in business aviation, where he spent more than 7 years in sales with both Gulfstream Aircraft and Bombardier Business Aircraft. Craig is also a sought-after industry speaker who has presented at Corporate Jet Investor, International Aviation Women's Association, and SOCAL Aviation Association.    Resources For more aerospace industry news & commentary: https://craigpicken.com/insights/.  To learn more about Craig Picken, visit https://craigpicken.com/. 

Matt Fanslow - Diagnosing the Aftermarket A to Z
Does Experience Give You Permission to Ignore Service Information? [E249]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Aug 12, 2026 20:40


Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeHow much freedom should an automotive professional have to deviate from published service information?In this episode of Automotive Field Theory, Matt Fanslow digs into that question after a recent discussion involving ADAS procedures and Ford brake caliper fasteners that service information specifically instructs technicians to remove and discard.The debate isn't really about one set of bolts.It's about the level of confidence we sometimes have in deciding that a procedure isn't necessary when we don't actually know why the manufacturer specified it in the first place.Matt compares following service information to insurance and personal protective equipment. Most days, neither appears necessary. You don't buy insurance because you expect to crash every day, and you don't wear PPE because something goes wrong every time you use it. They're there for the rare day when something does go badly wrong.That same idea applies to automotive repair.Millions of repairs may survive a shortcut without consequence. A rope-style tire plug may last the remaining life of the tire. A reused fastener may never loosen. A skipped calibration may never produce an obvious complaint.But is a history of getting away with something the same as evidence that the procedure wasn't necessary?Topics DiscussedFord service information calling for certain brake fasteners to be removed and discardedThe difficulty of finding documentation explaining why Ford requires replacementWhether thread locker, bolt coatings, fastener design, or another factor could be behind the requirementWhy the absence of an explanation doesn't automatically justify ignoring the procedureRisk management in automotive repairThe difference between something working and something being an approved repairRope-style tire plugs versus manufacturer-approved tire repair proceduresLegal exposure when a repair deviates from accepted or published proceduresOE versus aftermarket ADAS calibration equipment and proceduresWhy following the OE procedure provides an inherently defensible positionWhen departing from an OEM diagnostic trouble tree may be reasonableThe difference between deviating from a diagnostic process and deviating from a safety-related assembly procedureAdding something such as thread locker to improve robustness versus eliminating a required stepThe criticism sometimes directed toward specialists who follow service informationWhy experience alone doesn't necessarily demonstrate that a specified procedure is unnecessaryPPE, insurance, and service procedures as protection against the exceptionally bad dayKey Takeaways“I've always done it this way” isn't the same as knowing why the procedure exists.A repair method can work hundreds or thousands of times without demonstrating that the manufacturer's requirement was unnecessary.There are different kinds of deviations from service information.Skipping steps in a diagnostic trouble tree because you understand the system and can perform more efficient testing isn't necessarily comparable to ignoring a torque specification, calibration requirement, preparation procedure, or instruction to replace a fastener.Following the published procedure is also a form of risk management.The value of the procedure may not reveal itself during the thousands of repairs where nothing goes wrong. Its value may be on the one repair where something does.Doing exactly what the manufacturer published is difficult to criticize.There may be legitimate aftermarket alternatives and there may even be procedures that can be improved upon. But if someone performs the repair exactly as the manufacturer specifies, criticizing them for being unnecessarily cautious is difficult to justify.The QuestionIf service information specifically says to discard and replace a component but doesn't explain why, what level of evidence should be required before we decide that replacement isn't actually necessary?And if documentation exists from Ford explaining why these particular fasteners must be replaced, or providing an approved procedure for their reuse, Matt wants to see it.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comSubscribe on YouTube: @automotivefieldtheoryThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through StoryTelling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

The Auto Repair Marketing Podcast
Running an Auto Repair Shop in Alaska with Robert Wright [E217]

The Auto Repair Marketing Podcast

Play Episode Listen Later Aug 12, 2026 27:56


Thanks to our Partner, AppFueledAlaska may be known for its breathtaking scenery and extreme conditions, but running a successful auto repair shop there comes with challenges that most shop owners in the Lower 48 never have to consider. In this conversation, Brian and Kim sit down with Robert Wright of 1023 Diesel & Fleet in Palmer, Alaska, to explore what it's really like to own and grow a shop in one of the most unique automotive markets in the country. From marketing in remote communities and building a strong shop culture to navigating harsh winters, seasonal demand, staffing, and expanding from a diesel specialty shop into general automotive repair, Robert shares practical insights that apply no matter where your shop is located. If you're looking for fresh perspectives on leadership, marketing, and growing a thriving repair business, you won't want to miss this episode. Listen now and discover what every shop owner can learn from doing business in the Last Frontier.Show Notes with TimestampsIntroduction to the Podcast and Guest (00:00:09) Host Brian Walker introduces co-host Kim and guest Robert Wright, owner of 1023 Diesel in Palmer, Alaska.Misconceptions and Realities of Alaska (00:01:03) The hosts and guest discuss common stereotypes about Alaska from TV shows versus the reality of living there.Life in Palmer, Alaska (00:02:17) Robert describes the Palmer area, its proximity to Anchorage, its history as a farming colony, and its Midwest feel.Remote Alaskan Living (00:04:04) Discussion about the "road system" and how people access remote locations like Robert's cabin via plane, boat, or snowmachine.The Shop's Origins and Evolution (00:04:51) Robert explains how 1023 Diesel started in his garage and evolved from a diesel-only specialty shop to general automotive repair.Defining "Rural" in Alaska (00:06:21) The hosts and guest discuss the perception of "rural" and how Palmer is considered part of Alaska's main population center.Marketing to Remote Customers (00:07:04) Robert explains that customers travel hundreds of miles for service and how word-of-mouth is crucial for reaching off-grid communities.Community Involvement in Marketing (00:08:46) The importance of "boots on the ground" community marketing is discussed as an effective, old-fashioned approach in Alaska.Sponsor Message: AppFueled (00:09:59) A commercial break for the podcast sponsor, AppFueled, which creates custom loyalty apps for auto repair shops.Climate and Seasonality in Business (00:10:55) Discussion about Palmer's unique weather, including extreme winds, and how it creates seasonality in the auto repair business.Alaska's "Break Up" Season (00:12:21) Robert explains the spring "break up" season, when thawing ground leads to road weight restrictions, causing a business slowdown.Studded Tires and Winter Business (00:14:15) The group discusses state-mandated studded tires for winter traction and how tire changeovers create a busy season for shops.Corrosion and Winterizing Vehicles (00:15:00) The conversation covers the extreme rust on off-highway vehicles and the specifics of winterizing vehicles for the Alaskan climate.Staffing and Recruitment in Alaska (00:19:22) Robert discusses the challenges and strategies for finding technicians, noting that Alaska is a destination state for many.Building an Attractive Shop Culture (00:20:05) The importance of having a great facility, reputation, and culture, including a four-day workweek, to attract top talent.Customer Loyalty in Alaskan Communities (00:24:22) The hosts and guest talk about the strong sense of community loyalty in Alaska and the importance of reputation.Using a Rewards Program for Community Good (00:25:03) Robert shares how he used his shop's customer rewards program to raise funds for an injured community member.Closing Remarks and Invitation to Visit (00:26:12) Robert invites listeners to visit Alaska and offers to give them advice or show them around.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing BookEmail Us Podcast Questions or Topics Lagniappe (Books, Links, Other Podcasts, etc)1023 Diesel & FleetThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Chris Cotton Weekly Blitz
Coaching to Valuation [E269]

Chris Cotton Weekly Blitz

Play Episode Listen Later Aug 10, 2026 24:14


Coaching to Valuation: What Is Your Shop Really Worth?You may believe you own a million-dollar shop—but would the financials support that number if a qualified buyer examined your business today?In this episode of The Weekly Blitz, we introduce Coaching to Valuation, a new approach that builds on the proven principles of Coaching to Profits. The goal isn't just to improve this month's numbers. It's to create a more profitable, transferable, and valuable business.We discuss:The difference between Coaching to Profits and Coaching to ValuationWhy every owner should be prepared to sell—even if they never plan on sellingWhat “blue-sky” or goodwill value meansWhy a profitable shop may still be difficult to sellHow owner dependence can reduce business valueThe importance of clean, credible financial recordsHow staffing, systems, customer retention, marketing, and risk affect valueSetting a 24-month target and coaching toward itEvaluating a shop you may want to purchasePreparing your own shop for a possible saleTo begin the valuation process, you will need at least one full year of profit-and-loss statements and a matching balance sheet. Three years of both is preferred because it provides a clearer view of the business's performance and trends.An estimated valuation is not a formal appraisal or a guaranteed sale price. It is a practical starting point for identifying weaknesses, strengthening the business, and creating a measurable plan for increasing its value.This episode is brought to you by Shop Marketing Pros. Learn more at ShopMarketingPros.com.The Weekly Blitz is proud to be part of the Automotive Repair Podcast Network.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Business By The Numbers
Is Your New LLC Protecting You Or Quietly Costing You Money?? [E234]

Business By The Numbers

Play Episode Listen Later Aug 5, 2026 22:52


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveIs your new LLC actually protecting you, or just quietly draining your bank account? Before you file paperwork for that second location, that self rental, or that "clever" loaner car company, there are three questions you need to answer first.In this solo episode, Hunt Demarest, CPA with Paar Melis & Associates, breaks down the real decision making framework behind one of the most common questions he gets from shop owners: should I create a new entity for that? Hunt walks through four real world scenarios, opening a second location, renting your building to yourself, running a loaner car fleet, and building out a management company for multi location groups, and exposes exactly where shop owners get legal protection wrong, waste money on unnecessary tax complexity, or set themselves up for a self dealing problem they didn't see coming. Whether you're eyeing a second bay across town or you're already juggling five locations and a maze of S corps, this episode is the entity structuring gut check every shop owner needs before signing anything.What You'll Learn...00:00 Intro00:16 Should you create a new entity? The real question behind it02:51 The 3-question test — legal liability, tax implications, and overall cost04:50 Scenario 1 — Opening a new location05:09 Ownership structure — the deciding factor that changes everything06:48 Same entity vs. separate entity — the litigation reality09:14 What a second entity really costs (and when it's worth it)10:18 Hunt's rule of thumb — shared customers vs. separate markets13:46 Scenario 2 — Should your building be in its own LLC?16:17 Scenario 2.5 — The loaner car fleet trap18:08 Avoiding self-dealing with your rental car LLC18:37 Scenario 3 — Management companies for multi-location shops20:51 C-corp management companies and the benefits strategy behind themThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of Hunt's Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Matt Fanslow - Diagnosing the Aftermarket A to Z
Automotive Field Theory: Rebranding the Podcast [E248]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Aug 5, 2026 18:37


Thanks to our Partners, Pico Technology and AutelWatch Full Video EpisodeDiagnosing the Aftermarket Becomes Automotive Field TheoryThings have changed.After years as Diagnosing the Aftermarket A to Z, the podcast has a new name: Automotive Field Theory.In this episode, Matt explains why the original title was chosen, why it eventually became a problem, and how the new name better represents both the podcast and the range of subjects explored on it.The original name was intended to leave the show wide open. Automotive diagnostics and technology were always part of it, but so were psychology, economics, relationships, mental health, addiction, movies, sports, professional wrestling, and the people behind the work.That freedom is not going away.The problem was simpler: people searching for automotive and auto repair podcasts often could not find the show. Neither “diagnosing” nor “aftermarket” is exclusively connected to the automotive industry, and the word “automotive” did not appear anywhere in the title.Automotive Field Theory solves that problem while also fitting the show on several levels.It is a play on quantum field theory, reflecting Matt's lifelong interest in physics and his tendency to explore how things actually work. It also refers to the entire automotive field, from vehicle design and manufacturing through sales, service, collision repair, locksmithing, programming, calibration, modification, and eventually recycling.Finally, there is the theory itself: automotive theory, diagnostic theory, economic theory, psychological theory, and the hypotheses and ideas that shape how people understand the profession.The name is changing. The podcast fundamentally is not.In This EpisodeWhy Diagnosing the Aftermarket A to Z was originally chosenThe searchability problem with the old titleWhy “automotive” needed to be in the nameThe connection between automotive field theory and quantum field theoryThe enormous range of careers contained within the automotive fieldWhere independent repair overlaps with collision, locksmithing, programming, and ADASWhy the new title may make it easier to invite guests and reach new listenersWhat listeners can expect from the show going forwardThe people and podcasts that helped inspire and support the changeMatt also recognizes several shows across the Automotive Repair Podcast Network, including:Remarkable Results Radio PodcastBusiness by the NumbersSpeak Up! Effective CommunicationThe Auto Repair Marketing PodcastThe Weekly BlitzA special thank-you goes to Tracy for the work behind the new logo, to Carm Capriotto and the Automotive Repair Podcast Network, and to sponsors Pico Technology and Autel.Take a look at the new logo and let Matt know what you think. Guest suggestions are also welcome as Automotive Field Theory begins its next chapter.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comSubscribe on YouTube: @automotivefieldtheoryThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

The Auto Repair Marketing Podcast
Could You Be Ready for a Fractional CFO? with Eric Joern [E216]

The Auto Repair Marketing Podcast

Play Episode Listen Later Aug 5, 2026 48:16


Thanks to our Partner, AppFueledToo many shop owners start their businesses because they're great at fixing cars, not because they're accountants, tax experts, or financial strategists. Unfortunately, that's where a lot of costly mistakes begin.Brian sits down with Eric Joern of Kaizen CPAs for an honest conversation about the financial side of running an auto repair shop. From common bookkeeping mistakes and tax planning myths to the real difference between a bookkeeper, CPA, and fractional CFO, this episode is packed with practical advice that can help you build a stronger, more profitable business. Brian also shares lessons from his own entrepreneurial journey, including the financial mistakes that ultimately shaped the way he runs his business today.If you're ready to understand your numbers, make better business decisions, and build a shop that's financially healthy for the long haul, you won't want to miss this conversation. Listen now wherever you get your podcasts.Lagniappe (Books, Links, Other Podcasts, etc)The E-Myth Revisited by Michael E. GerberProfit First by Mike MichalowiczKaizen CPAsThanks to our Partner, AppFueledAppFueled at appfueled.com. “Are you ready to convert clients to members? AppFueled™ specializes in creating custom apps tailored specifically for auto repair businesses. Build your first app like a pro.”The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download Our Free Mobile Podcast App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/Automotive Field Theory with Matt Fanslow: From Diagnostics to Quantum Physics and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

MRO Network Podcast
How Would A New OEM Business Model Reshape The Aftermarket?

MRO Network Podcast

Play Episode Listen Later Aug 3, 2026 20:12


Listen in as Aviation Week editors Sean Broderick, Michael Bruno and James Pozzi discuss the recent comments from airframe and engine OEMs on the aftermarket, why the issue has surfaced now and whether a new aircraft-engine OEM business model is achievable.

Chris Cotton Weekly Blitz
If You Won't Show Up for Yourself, Why Should Anyone Else? [E268]

Chris Cotton Weekly Blitz

Play Episode Listen Later Aug 3, 2026 9:18


Podcast DescriptionIf you won't show up for yourself, why should anyone else?After four shop owners scheduled discovery calls and failed to show up in the same week, Coach Chris Cotton decided it was time for an honest conversation.This isn't an episode about phone calls.It's an episode about commitment.In this tough-love edition of The Weekly Blitz, Chris challenges shop owners to stop making excuses, stop blaming coaching programs, and start taking ownership of the one thing they can control—themselves.If you've ever said, "I'm too busy," this episode may be exactly what you need to hear.​In this episode you'll learn:Why missing appointments is a symptom of a bigger leadership issue.How "I'm too busy" often means your business is running you.The guarantees every great coaching relationship should provide.Why coaching only works when owners do the work.The common denominator in failed coaching relationships.Why commitment—not motivation—is the foundation of success.How protecting your calendar protects your future.​Memorable Quotes"Your business doesn't own itself. If it owns you, you've built a prison.""The problem isn't that you've had three coaches. The common denominator in all three coaching relationships is the person you shave with every morning.""Your coach can show you the path, but they can't walk it for you.""Success isn't built on motivation. It's built on commitment.""Your future isn't decided by the appointments you make. It's decided by the appointments you keep.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Business By The Numbers
Secured vs. Unsecured: The Borrowing Playbook Every Auto Shop Owner Needs Before They Need It [E233]

Business By The Numbers

Play Episode Listen Later Jul 30, 2026 24:39


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveYou need money. Maybe it's to cover payroll this week, maybe it's to buy the alignment rack you've been eyeing for a year. Either way, Hunt Demarest, CPA, says the loan you should get depends entirely on two questions banks are already asking about you: do you have cash flow, and do you have collateral?In this solo follow-up to his cash reserves series, Hunt breaks down every borrowing option available to auto repair shop owners and ranks them from cheapest to most dangerous. He walks through real client scenarios — equity in your building, financing new equipment, strong profits with nothing to put up as collateral — and explains exactly what to say (and not say) when you sit down with a bank. He closes with a hard look at credit card advance loans: why they're marketed as easy money, why the interest rate isn't actually what traps shop owners, and why the repayment period is the real killer.Whether you're planning a purchase a year out or you need cash this month, this episode gives you the vocabulary and the game plan to borrow smarter.What You'll Learn...00:00 Intro: wrapping up the cash conversation with how to actually get the money03:46 Secured vs. unsecured debt, and why one always beats the other on rate06:10 The two things every bank is really looking for: cash flow and collateral07:12 Scenario: You're out of cash, but your building has equity07:57 Refinance or borrow against it? How to decide, and why today's rates change the math13:26 Scenario: You're out of cash and need new equipment: financing vs. leasing15:40 Scenario: Strong profits, no collateral, the situation most bootstrapped shops face17:25 How to frame your ask so the bank says yes (the tire business pitch)18:46 Last resort: credit card advance loans explained, and how they actually get repaid20:48 Why the interest rate isn't what kills you: it's the repayment period23:34 Wrap-up: share the show and send in your questionsThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Executive Appeal
EP 232: How Multi-Location CEOs Build A Leadership Bench That Stops Escalating Problems

The Executive Appeal

Play Episode Listen Later Jul 29, 2026 43:53


If your leadership bench can execute but can't decide, you don't have leaders yet, you have very reliable followers. This episode features Brice Ravussin, Vice President of Customer Care and Aftermarket at Demers Ambulances. Brice has led multi-site, multi-country customer support teams built out of company acquisitions, turning former competitors into one aligned organization focused on a single end game: an exceptional customer experience. Brice and host Alex D. Tremble unpack what it actually takes to build a bench that owns decisions instead of routing them back up, even when that bench is spread across locations, cultures, or teams stitched together through growth. You'll learn: - How to give your leaders the clarity they need to decide without checking in first A simple three-step process for resolving customer conflicts without defensiveness or blame - Why chasing full managerial coverage across your team is the wrong goal, and who to develop instead - How to keep multiple locations or newly merged teams aligned to one end game, even when daily priorities differ - Why treating customers "fairly, but not equally" protects both your top relationships and your team's time This is for you if you're still the one troubleshooting the toughest customer calls, if your regional or branch leaders wait for your sign-off before acting, or if growth has outpaced the clarity your bench needs to lead without you. Listen now, and take the free Scorecard Diagnostic to find your specific leadership bottleneck: https://gpsleadership.org/scorecard/

Matt Fanslow - Diagnosing the Aftermarket A to Z
Why You Can't Motivate Someone Into Training [E247]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Jul 29, 2026 25:34


Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeWhy are some automotive repair specialists resistant to attending training, particularly when it takes place after work or on weekends?The easy explanation is that they are lazy, unmotivated, or unwilling to invest in themselves. Matt argues that this explanation may also be incomplete.In this episode, Matt examines training through the lens of incentives, career development, and systems thinking. A specialist who spends personal time and money developing new skills is often told that the investment will eventually produce better pay, greater opportunities, or increased job security. But what happens when those rewards never materialize?When training does not produce a visible improvement in compensation, working conditions, advancement, or professional stability, declining another class may be a rational decision rather than a character flaw.Matt discusses his own early motivation for attending training, the delayed payoff of that investment, and the importance of the relationships developed through classes, professional forums, and industry events. He also considers what shop owners and managers can do to make continued education feel like part of a legitimate career path rather than another demand placed on an employee's personal life.Topics DiscussedWhy two people who make opposite decisions about training may both be acting rationallyThe traditional expectation that individuals fund their own professional developmentWhether increased knowledge reliably produces increased compensation“Cheap talk,” empty promises, and the loss of trust between employees and employersThe absence of clear career paths in automotive repairWhy keeping a job is not a meaningful reward unless the job is worth keepingMatt's early, ego-driven pursuit of technical knowledgeThe delayed financial return from training and professional developmentThe value of relationships formed through classes, events, forums, and industry groupsThe difficulty of identifying and communicating one's economic valueWhy character judgments should come after examining the system, not beforeProviding training during normal working hoursEstablishing clear expectations for continuing educationCreating positions and responsibilities for specialists throughout every stage of their careersWhy experienced employees should be a shop's strongest advocatesThe shared reputation of the automotive repair professionKey TakeawayBefore assuming that someone's reluctance to attend training reflects laziness or a lack of ambition, examine the incentives surrounding the decision.Does training lead somewhere?Can the specialist see a realistic path toward greater compensation, responsibility, security, or professional satisfaction?Does the organization respect personal time while asking employees to continue developing?Individual shops cannot repair the entire profession alone, but each shop contributes to the larger system. Better career paths, meaningful rewards, workday training, and credible long-term planning can help make professional development feel like an investment rather than an obligation.Resources MentionedRich FalcoMike Allen and Confessions of a Shop OwnerDutch SilversteinRatchet+WrenchScannerDanner PremiumAutomotive SeminarsToday's ClassiATN and other professional automotive communitiesThanks to Pico Technology and Autel for supporting the podcast, and to the Automotive Repair Podcast Network.Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Stock Pickers
ELEIÇÕES VÊM AÍ, O QUE ESPERAR DA IA E OS IMPACTOS NA ECONOMIA REAL | AfterMarket #6

Stock Pickers

Play Episode Listen Later Jul 27, 2026 96:52


FLÁVIO E CAIADO FORAM CONFIRMADOS CANDIDATOS - E AGORA?Lucas Collazo e os gurus Andrew Reider (WHG) e Christian Keleti (Alphakey) se reúnem para um bate-papo ao vivo sobre inteligência artificial, eleições, impacto na economia real, histórias pessoais e as principais reflexões depois da Expert XP 2026, que reuniu grandes nomes do mercado e da sociedade em um dos maiores eventos de investimentos do Brasil. O episódio conta com a presença especial de Rafael Sales, diretor-presidente da ALLOS, que trará as perspectivas sobre o cenário macro e também conversará um pouco sobre histórias de vida e experiências dentro do mercado.A conversa passa pelo que ficou da Expert XP, pelas visões sobre IA e tecnologia aplicada ao mundo real, pela leitura do cenário político e eleitoral e pelos impactos concretos sobre empresas, setores e decisões de investimento.Um papo direto, com visões diferentes, sobre mercado, tendências, gestão, risco e oportunidades.Se você acompanha Aftermarket, Expert XP, Stock Pickers, InfoMoney, investimentos, macroeconomia, IA, eleições e economia real, essa live é para você.Acompanhe ao vivo!AfterMarket é o novo programa do Stock Pickers, que traz, todo mês, os principais bastidores de mercado, visões de longo prazo, histórias curiosas e aquelas conversas que normalmente não cabem dentro do pregão!

Business By The Numbers
Debt-Free Isn't the Win You Think It Is [E232]

Business By The Numbers

Play Episode Listen Later Jul 23, 2026 26:28


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveYour bank account just hit zero. What do you do in the next 24 hours? And if you're planning six months ahead instead, is a bank loan really your cheapest option?Following up on last week's episode on cash reserve mistakes, Hunt Demarest, CPA, goes solo again to tackle the other side of that coin: how to actually get cash back into your shop, whether you need it today or you're planning ahead. He draws a hard line between "I need money right now" and "I need money eventually," and walks through the immediate, band-aid moves every shop owner should make the moment they run dry — leveraging credit cards, cutting the right expenses (and not the wrong ones), and diagnosing the real reason the cash dried up in the first place. From there, Hunt ranks every borrowing option available to shop owners, from real estate equity all the way down to credit card advance loans, and explains why "debt-free" can quietly become one of the most dangerous positions a shop can be in.Whether you're staring down an empty operating account this week or mapping out a remodel a year from now, this episode is a practical roadmap for getting and keeping the cash your shop actually needs.What You'll Learn...00:00 Intro: last week's reserve mistakes come home to roost03:29 Need cash now or need cash later? The question that changes everything03:57 Already out of cash? Why it's too late for the "normal" fixes05:51 Leveraging credit cards as your fastest lever08:00 Cutting expenses without cutting your own throat09:27 The real fix: understanding why you ran out of cash15:05 How much should you borrow? More than you think16:02 How long should you take to pay it back? Longer than you think18:11 Real estate equity, the cheapest money you'll ever borrow20:03 Business lines of credit and what banks actually want to see21:33 FinCEN loans explained: Amex, PayPal, and Kabbage23:16 Credit card advance loans, the last resort and its true costThanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

Matt Fanslow - Diagnosing the Aftermarket A to Z
The Power of Inspiration: From the Mat to the Shop [E246]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Jul 22, 2026 20:58


Thanks to our Partners, Pico Technology, and AutelWatch Full Video EpisodeAre We Paying Attention to Inspiration?Ben Askren was already known for an accomplished wrestling career, MMA championships, and one of the most replayed knockouts in UFC history. After a life-threatening illness, severe physical decline, and a double-lung transplant, simply surviving would have been remarkable.Instead, Askren worked his way back onto a wrestling mat.In this episode, Matt reflects on Askren's return to competition and the difficult position faced by the opponent standing across from him. Is the more respectful choice to hold back, allow Askren to look competitive, or treat him like any other athlete who willingly stepped onto the mat? The match demonstrated that respect does not necessarily mean pity. Sometimes it means taking another person's effort seriously.That story leads into the larger subject of inspiration and the places it can come from.Matt connects Askren's return with the film Always, starring Richard Dreyfuss, Holly Hunter, John Goodman, and Audrey Hepburn. The film centers on the idea that influence and inspiration can continue through the people, lessons, and experiences that remain with us.Inspiration does not have to come from an extraordinary recovery or a dramatic movie. It can come from a struggling repair shop that finds its way back, an industry community helping a family in need, an instructor presenting an idea differently, or a conversation with another attendee during a training event.Technical education is intended to build knowledge and ability, but its value is not limited to information. A class may inspire someone to use a forgotten tool, purchase a needed piece of equipment, approach a problem differently, make a small operational change, or believe they are capable of developing a new skill.The larger question is not whether inspiration exists around us.It is whether we are awake enough to recognize it.Topics DiscussedBen Askren's return to the wrestling mat after a life-threatening illness and double-lung transplantThe difference between respecting a competitor and showing pityThe film Always and its central theme of inspirationHow ordinary people and events can create meaningful changeThe automotive repair industry supporting its own during difficult circumstancesTraining events as sources of energy, possibility, and renewed curiosityIntentionally placing ourselves in environments where inspiration is more likelyThe possibility of inspiring someone else without realizing itAre we actively looking for inspiration, recognizing the people who provide it, and allowing it to affect what we do next?Thanks to our Partner, Pico TechnologyAre you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Visit PicoAuto.comThanks to our Partner, AutelFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Learn more at Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube ChannelThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Business By The Numbers
Debt-Free, Cash-Broke: The Reserve Mistake Nobody Warns You About [E231]

Business By The Numbers

Play Episode Listen Later Jul 16, 2026 23:00


Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveHow much cash did your shop actually make last month — and how much of it is still sitting in the bank? If you paid off every dollar of debt tomorrow, would you have anything left to cover a bad month?In this episode, Hunt Demarest, CPA, goes solo to tackle a topic he says trips up shop owners more than almost anything else: cash and reserves. He breaks down the simple rule of thumb for how much you should be keeping in the bank, then walks through four specific mistakes he sees shop owners make — from draining the business dry to (on the flip side) hoarding so much cash it becomes a legal liability, to the sneaky problem of debt payoff plans that leave owners debt-free and cash-poor at the same time. Hunt also shares the exact system he recommends clients use to set their own distributions so reserves never dip below where they need to be. Whether you're sitting on six figures in the checking account or wondering why you're always scrambling before payroll, this episode is a practical gut-check on the number that actually keeps a shop alive: cash.What You'll Learn...02:41 Cash vs. profit — the two flows of money every owner confuses03:30 The reserve rule of thumb — 3 to 6 months of overhead05:03 Why your ideal reserve depends on your shop's cash flow pattern06:55 Mistake #1 — Draining your business of its own cash09:51 The fix — how to set your monthly distribution the right way14:24 Mistake #2 — The "champagne problem" of keeping too much cash16:14 The profit-hold account trick — protecting cash without spending it17:01 Mistake #3 — Parking reserves where they earn zero interest19:12 Mistake #4 — Paying off debt too aggressively21:06 Cash and debt beats debt-free and broke — Hunt's ruleIf you're ready to stop guessing how much cash your shop should be holding, start building a reserve strategy that actually fits your business, and finally understand why "debt-free" isn't always the win it sounds like — this episode is essential listening.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

On The Bench
OTB 241: Aftermarket??

On The Bench

Play Episode Listen Later Jul 4, 2026 82:56


In this episode the boys are joined by John Figueroa and David Mason to talk about the upcoming IPMS Nationals at Fort Wayne Indianna August 5-8, 2026.  [29.00] A discussion is then had about aftermarket parts.  Dave admits to not being able to just build OOB.....Ian and Julian try to talk him back from the cliff. [53.00] All that plus the Patreon wheel of fortune and the mailbag! Don't forget to support the sponsor of our show Scott from the Scale Modellers Supply https://www.scalemodeller.com.au/ Leave us a message, comment or even ask a question, we would love to hear from you! Write to Onthebench64@gmail.com. If you would like to support our show please go to www.patreon.com/onthebench