The UK Flooring Podcast

Recorded in the Cockerill & Co Darlington HQ, this episode of The UK Flooring Podcast sits down with Ben Wain, business consultant, property investor, husband and dad, for a straight conversation about what it takes to run a flooring business when the bar keeps rising.Ben shares his route from leaving school and working behind bars, into sales, then an 18 year career in retail leadership, before stepping into consultancy. That background gives him a rare mix of frontline reality and big picture thinking, and it shows in how he talks about people, performance, and the gap between “busy” and “well run”.The thread through the episode is simple: customers now expect a joined up experience, and if your systems, showroom, website and team are not aligned, you will feel it. Ben breaks down what “Amazon level” expectations look like in flooring, why new businesses can leapfrog older ones, and how to approach tech and AI in a way that helps you sell, deliver, and keep standards high, without turning your brand into generic noise.What You'll Learn in This Episode:Why customer expectations are higher than ever, and how that changes the way flooring businesses need to operateWhat “omnichannel” actually means for flooring, and why your website and showroom have to matchHow newer businesses can move faster, and what established businesses must fix to avoid falling behindWhy “race to the bottom” pricing is a trap, and how it quietly kills profitabilityHow to think about speed, service and communication as part of what customers pay forWhat Ben sees as the biggest challenge in the industry, finding, keeping and developing fitting teamsHow to build structure and accountability without micromanaging everythingPractical ways to use AI tools like ChatGPT for planning, training, systems, and management supportThe biggest mistake people make with AI, and how to stay authentic while still moving quicklyMemorable Quote:“Customer expectation is so high, you can very quickly get left behind.”Speaker InformationBen WainBusiness Consultant and Property Investorhttps://www.linkedin.com/company/wain-consultancy-coaching/Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Martyn Cohen from Cockerill & Co, delivering a straight-talking keynote on leadership, team performance, and what it actually takes to scale without burning yourself out.Martyn's background is rooted in leading teams at scale, from smaller groups to large operations, and he pulls those principles into the reality of running a flooring business. The thread running through the whole talk is simple: results come through people, and if you want consistent performance you need a repeatable way to create clarity, ownership, and accountability.At the centre of the keynote is a practical framework Martyn calls the FLOOR model: Focus, Leadership, Ownership, Observation, Results. It's a five-part checklist for driving performance that you can apply immediately, whether you are leading installers, sales, ops, or a growing management team. He also covers goal-setting that actually sticks (including SMART targets), how to adapt your leadership style to different people and situations, and how to coach rather than rescue, so your team improves instead of waiting for you to step in.What You'll Learn in This Episode:Why performance starts with focus, and how to give your team a clear target to aim atHow to create clarity on “what good looks like”, so people can execute without constant checkingHow to set SMART goals that actually drive action, not vague intentionsThe leadership styles that matter in the real world (and when to direct, coach, support, or delegate)How to build ownership and accountability, without slipping into micromanagementWhy observation matters, giving people autonomy while still keeping standards highHow to use simple coaching structures (including the GROW approach) to develop people over timeHow to measure performance properly, and then do something with what the numbers are telling youWhy trust and reputation are hard to replace, and how strong execution protects bothA practical prompt to leave with one commitment you can implement immediatelyMemorable Quote:“You can't outspend trust.”Speaker InformationMartyn CohenKeynote recorded live at Momentum 26 (Newcastle)Cockerill & CoWhere to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Sarah Cockerill's keynote, delivered to a room full of flooring business owners who probably did not come for “a talk about numbers”. Sarah opens with a confession that will feel familiar: she is not naturally a numbers person, and she actually hates them, but she has learned that the right numbers, looked at consistently, will tell you the real story of your business.She takes you back to where her relationship with money started (Yorkshire upbringing, Barclays in the family, bags of pub receipts on the living room floor), then brings it right into the messy middle of running a flooring business. A knock on the door from HMRC (a £20k CIS bill) kicked off a chain reaction that lots of owners will recognise: trying to “sell your way out” of a cash problem by pushing turnover, getting bigger, adding people, and hoping the money sorts itself out. Sarah is very clear, that approach nearly cost them everything.From there, the keynote becomes a practical reset. Sarah breaks down what actually went wrong (overtrading, losing control of cash flow, treating the business account like a personal purse, and letting systems lag behind growth), then gives a simple framework to stop it happening to you. No accounting lectures, just habits: keep all finance data in one place, use separate bank pots (especially for HMRC), pick one tool, pick one report, learn a small set of key numbers, and ask for help the moment you do not understand something.What You'll Learn in This Episode:Why “numbers tell a story”, and how to read the story without being an accountantThe real danger of chasing turnover to solve a cash problem, and why it feels right in the momentThe HMRC CIS bill lesson, and what it revealed about cash flow and controlThe three silent killers Sarah points to: overtrading, losing control of cash flow, and treating the business bank account like your own purseWhy growth is not the problem, but growth without systems isHow to simplify your finances fast: one inbox (accountant email), one place for data, and a set time to deal with itWhy separate bank pots matter (including a dedicated HMRC pot), and how it removes panic from the business“Choose one tool”, and stop mixing spreadsheets, software, and half-finished systemsThe power of one report (year-to-date, month-by-month) to spot patterns quicklyHow department coding helps you track where profit is really being made (or lost), and why that matters when you run multiple servicesA simple way to hunt “profit leakage”, and identify the small gaps that quietly drain profit over timeThe most important rule if you are confused by any of it: ask someone who understands, and learn through consistencyMemorable Quote:“Numbers tell a story.”Speaker InformationSarah CockerillKeynote recorded live at Momentum 26 (Newcastle)Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

Recorded live at Momentum 26 in Newcastle, this special episode of The UK Flooring Podcast is Tom Cockerill's keynote, delivered to a room full of flooring business owners who came for more than the usual product talk. The theme is simple but uncomfortable: hesitation to decision, and how avoiding the hard calls quietly caps your growth.Tom shares the personal side first, a Christmas Eve health scare that forced a decision he would have handled very differently years ago, then pulls it back into business. From building a flooring company to nearly hitting the two million mark and still feeling stuck, he unpacks what was really holding him back: confidence, discomfort, and the habit of making “easy hard decisions” (spending money, signing leases) while dodging the ones that hit your gut.This keynote is a push to stop waiting until you feel ready. Not with hype, but with practical frameworks you can actually use: ask what the worst case scenario is, make big decisions quarterly, and run your daily ops fast and repeatable. If you have been putting something off because it feels awkward, this episode will feel like it is aimed directly at you.What You'll Learn in This Episode:Why hesitation is rarely “just your personality”, and how it quietly limits business growthThe difference between decisions that look bold (stock, leases) and the ones that actually move you forwardA real, high stakes example of decision making under pressure, and what changed for Tom over timeHow pushing into discomfort builds genuine confidence, without the ego or “Billy big bollocks” actThe “worst case scenario” question, and why it cuts through overthinking fastWhy customers do not just buy from people, they buy from experts, and how confidence affects sales in the first few secondsA simple operating rhythm for business owners: big vision slow, daily ops fast and repeatable, then repeat every quarterHow raising your personal standard (doing what you said you would do) raises your business standard tooMemorable Quote:“What is the worst that can happen?”Speaker InformationTom CockerillKeynote recorded live at Momentum 26 (Newcastle)Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

Recorded at the start of a new year for The UK Flooring Podcast, this episode sits down with Stuart, Founder and Managing Director of Make an Entrance, a UK manufacturer and retailer specialising in bespoke entrance matting and logo mats for both commercial spaces and homes.From an unexpected early career in music to building and scaling businesses, Stuart shares how Make an Entrance has grown from traditional coir matting roots into a modern UK-made operation, supplying everything from residential orders to major brand projects.One of the most meaningful parts of this conversation is the company's partnership work with HM Prison services, centred on rehabilitation and skills development. Stuart explains how structured, supervised work and training can help people build confidence, learn practical skills, and improve employability after release. It's a grounded, human look at doing business with purpose, while still maintaining high standards and quality control.What You'll Learn in This Episode:Stuart's journey into business, and the surprising route that led him into matting and manufacturingHow Make an Entrance moved from selling online to investing in UK-based production and why that decision mattersThe heritage side of the trade: traditional coir matting, craftsmanship, and what customers still value todayLogo mats, commercial projects, and how retailers can make matting an easy add-on saleThe rehabilitation partnership: why skills, routine, and training can genuinely help people rebuild their livesThe realities of running a small UK manufacturer in 2026, including cost pressure and growth challengesStuart's biggest lesson: knowing your numbers, making decisions faster, and staying focusedMemorable Quote:“I don't want to be sat at 60 thinking, I wish I'd had a go at that.”Guest InformationStuartFounder & Managing Director, Make an EntranceBusiness enquiries: business@makeanentrance.com (FAO Stuart)Where to Find The UK Flooring Podcast:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast/ Hosted on Acast. See acast.com/privacy for more information.

Tom's in the studio with Sarah joining over Zoom for the final episode of 2025. It's a proper look back at what the year actually involved, from client experiences and big trips, to the health scare that hit hard, and the reality of launching the National Flooring Awards (plus Momentum) at speed.What's Inside:The 2025 rewind: quarterlies, training, community, and the moments that defined the year“Costa del Tees”: kayaking, raft building, and why experience days shift mindset fastMorocco: Mount Toubkal, Marrakesh, and why that trip stands outThe health scare: hospital reality, perspective, and the support that showed upThe Keswick Killer: the charity challenge, the graft, and raising thousands for stillborn baby charitiesFlooring Show Harrogate: meet ups, live recordings, and more episodes coming next yearNational Flooring Awards: independent judging, tight scoring, and why “pay for a trophy” is not the gameMomentum: building a business summit alongside the awards, speakers, logistics, and pressureAlliance: why they cut non engaged clients, and what the community offers in real terms2026 direction: fewer episodes, higher quality, and bigger guestsMemorable Quote:“There's nowhere to hide when the judging is done properly.”Guest Information:Sarah Cockerill (Mrs C)Cockerill & CoMomentum 2026: The Flooring Business Summit and National Flooring AwardsTickets and National Flooring Awards nominations are live!Date: Saturday 3 January 2026Venue: Crowne Plaza Newcastle Upon Tyne, NE1 3SGTimings: Momentum Summit 9:30am to 5:00pm | National Flooring Awards 7:00pm to lateOne day. One industry. Unlimited momentum.Get your ticket now:https://www.cockerillandco.co.uk/momentumNext National Flooring Awards date mentioned in the episodeFriday 19 September 2026Majestic Hotel, Harrogate (The Ballroom), in partnership with The Flooring Show Hosted on Acast. See acast.com/privacy for more information.

Big news, Martyn Cohen is officially joining Cockerill & Co. After a decade plus leading sales and ops across major flooring names, then launching MC Growth Consultancy earlier this year, Martyn is bringing his people first approach into the community. In this episode Tom digs into why he said yes, what he has learned helping retailers, commercial contractors and manufacturers, and how he will add firepower for our members in 2026.About MartynFormer senior leader at Headlam and Carpetright, now growth consultant working across retail, commercial and manufacturing. Known for building high performing teams, fixing recruitment bottlenecks, improving buying terms, and making complex installer set ups work in the real world, HMRC included.What we coverThe announcement, why Martyn is joining Cockerill & Co, and how the partnership worksFrom redundancy to momentum, the first 8 to 9 months of MC Growth ConsultancyThe £2 to £3 million ceiling, when systems, people and process become the growth leverTwo magic moments, franchise results and a commercial client that needed to scale capacity before salesPeople first performance, recruitment done right, culture, and honest conversations that avoid formal performance casesThird party fitter networks, pricing, VAT, HMRC headaches, and how to stay on the right side of the lineBuying power, where the hidden points are in supplier terms, and why a thirty minute call can save tens of thousandsUnplanned services that now matter, recruitment search, interview support, and prep for sale or full business exitsWhy the Cockerill & Co community works, who not how, and proof from peer results, not pitch decksKey takeawaysGrowth is usually blocked by capacity and capability, not just leads or ordersRecruit well, train well, support well, and you will keep good peopleBuying smarter puts profit straight to the bottom line, many miss it through sheer busynessCommunity beats going it alone, the right room saves time and moneyIf we cannot add value, we will say so, the goal is impact, not invoicesWho this helpsIndependent retailers who want to scale without losing sleepCommercial contractors hitting operational limitsManufacturers building UK routes to market or fitter ecosystemsOwners preparing to sell in the next two to three yearsChapter guide00:00 Welcome back, and the announcement 02:00 Martyn's journey, redundancy to consultancy 06:30 Early wins, franchise systems and commercial capacity 11:45 Risk, reputation, and why the pipeline kept growing 14:30 What Martyn brings, people, recruitment, HR and culture 18:30 Installer networks and HMRC, lessons from Carpetright 21:30 Buying power that moves the P and L 24:30 Recruitment as a service, interview help, and search 26:30 Prep for sale, valuation thinking and finding buyers 29:30 Why the community matters more than the features 33:00 Values, saying no when it is not a fit, doing the real work 39:00 How to get involved and next stepsLinksWatch on YouTubeListen on SpotifyListen on Apple PodcastsCockerill & Co, join the community or request a consultConnect with Martyn on LinkedInWork with usWant a straight talking plan to grow, sort your people challenges, or unlock margin, reach out and we will set up a proper call.CreditsHost, Tom Cockerill Guest, Martyn Cohen Produced by The UK Flooring Podcast Hosted on Acast. See acast.com/privacy for more information.

Recorded as an exclusive bonus episode, this lively conversation lifts the curtain on the wild, chaotic and genuinely inspiring journey of Sam and Brad, better known as The Bald Builders.From selling building materials online long before the industry was ready, to losing everything, sleeping in a caravan and an office, then rebuilding it all through sheer graft, relentless consistency and a camera phone, this episode captures a story you simply would not believe if it were not true.Today, the Bald Builders juggle National Breakfast Radio on Fix Radio with filming social content, running their own building projects, and growing a loyal online community who tune in every morning and every evening without fail. But the path to get here involved failed businesses, being wiped out by a forty thousand pound hit, living hand to mouth, and taking on jobs they should never have taken simply to survive.Packed with honest detail about how they rebuilt their lives and careers from nothing, how they grew their platform from forty thousand followers to a multi platform powerhouse, and what it really takes to stay relevant online in a crowded trade space, this episode is a rare look at the real story behind one of the UK's most recognisable social media duos.What You Will Learn in This Episode:The true origin story of the Bald BuildersFrom an online builders merchant that launched fifteen years too early to losing everything in a single blow.Why consistency still beats every algorithm trick in the bookTwo videos every single day for eight years and how that discipline shaped their entire career.How they accidentally discovered social media as a lifelineHiding their page during the hardest year of their lives, only to relight the fire when everything fell apart.The moment they realised flowscreed could save themA chance encounter on a job that turned into a complete pivot for their business.Why being yourself matters more than being polishedSam explains why authenticity lasts longer than viral hacks or gimmicks and why the trade sees through fakery fast.The business model that changed their livesNo clients, no chasing invoices, just building and selling their own projects while filming everything they do.How Fix Radio became a central part of their brandA breakfast radio show built for tradespeople and why it works perfectly with the Bald Builders way of life.Memorable Quote:“People watch us because we are exactly the same on camera as we are off it. You cannot get caught out if you never pretend.”Guest InformationSam Hughes - The Bald BuildersContent creators, builders, presenters at Fix RadioFix Radio Breakfast: Monday to Friday, 6 till 9am

Title: Cut my arm off and you'll see flooring in my veins Recorded live at the Flooring Show 2025, this powerful conversation dives into the incredible career journey of Mark Ewart, founder of Apple Flooring, one of Essex's most respected independent flooring retailers.From major setbacks to remarkable comebacks, Mark walks us through his story, from early days in Dixons and Comet to navigating redundancy, launching multiple flooring businesses, battling serious health issues, and ultimately building Apple Flooring into a two-showroom powerhouse with a passionate team, loyal customers, and a thriving reputation.Packed with honest insights into the real challenges facing retailers, the rise of “men in vans,” supplier frustrations, why client experience matters more than ever, and how Apple Flooring built a model based on simplicity, transparency, and everyday low pricing, this episode offers a rare and inspiring look at what it takes to grow (and sustain) a successful flooring business in 2025. What You'll Learn in This Episode:Mark's full journey: redundancy, reinvention, and the birth of Apple FlooringThe rapid growth from a home office and two containers to two premium showroomsThe REAL costs of running a retail flooring shop (and why “men in vans” are hurting the industry)Why exclusivity agreements and display stand pricing frustrate retailersHow Mark built a “one price fits all” model that keeps margins simple and customers loyalWhy Apple Flooring invests heavily in people, training, fitters, showrooms, and brand consistencyThe secret to world-class customer experience (espresso included!)Memorable Quote:“Cut my arm off and you'll see flooring in my veins, when it's your own business, it becomes a different animal.”Guest InformationMark Ewart Founder & Managing Director – Apple Flooring

Recorded live at the Flooring Show 2025, this episode of The UK Flooring Podcast features a fascinating deep dive into the world of Greendale Carpets & Flooring with Eamonn Prescott. With over 30 years in the flooring trade, Eamonn shares his journey from retail roots at Allied Carpets to leading one of the UK's most respected buying groups. Discover how Greendale's co-operative model empowers independent retailers, offers exclusive ranges, and keeps profits within the group, all while championing innovation, sustainability, and collaboration in the flooring industry.What's Inside:Eamonn's flooring journey: From shop floor to industry leadership.The Greendale story: How a small Lancashire co-op became a national powerhouse.Why joining a buying group can transform an independent retailer's business.The power of exclusivity: How Greendale protects margins with unique ranges.Sustainability, technology, and the future of UK flooring.Real talk: The challenges of fitters, housing market stagnation, and adapting to change.Memorable Quote: “Strength in numbers isn't just a slogan - it's how independents survive and thrive in today's flooring industry.”Guest Information:Eamonn Prescott – Sales Director, Greendale Carpets & FlooringLinkedIn: Eamonn Prescott

Recorded live at the Flooring Show 2025, this episode of The UK Flooring Podcast dives deep with Stephen Latham of J2 Flooring. From building an authentic LVT brand to pioneering UK manufacturing, Stephen opens up about attention to detail, quality control, and what's next for one of the industry's fastest growing names.What's Inside:The J2 story: From retailer frustrations to an industry leading LVT brand.The rise of UK manufacturing and why quality control is everything.The art of collaboration: Why “two heads are better than one” for J2's success.Inside the design lab: How J2 creates ultra-realistic, handcrafted flooring.Future vision: Growth, innovation, and keeping people at the heart of the brand.Memorable Quote:“Building a brand isn't just about the name, it's about confidence, quality, and keeping your ear to the ground with the people who use your product every day.”Guest Information:Stephen Latham – Managing Director, J2 FlooringWebsite: https://www.j2flooring.com/ LinkedIn: Stephen Latham

Recorded live at the Flooring Show 2025, Tom sits down with Ben Granville, Sales Director of Kellars, to talk about the company's incredible rise from a small family operation into one of the UK's fastest-growing flooring distributors.Ben opens up about Kellars' journey of rapid expansion, bold investments in warehousing, and how his team continues to deliver innovation and efficiency without losing the company's personal, down-to-earth culture. From brand identity and customer service to the future of digitalisation in flooring distribution, this episode pulls back the curtain on how Kellars is shaking up the industry.What's Inside:The mindset behind scaling fast and how to keep quality consistent.How Kellars uses branding, logistics, and customer relationships as growth engines.Insights into the company's bold distribution model and product strategy.The importance of investing in people, communication, and keeping things simple.A look ahead: how Kellars plans to keep innovating in 2026 and beyond.Guest Information: Website: Kellars Flooring LinkedIn: Ben Granville

Recorded live at The Flooring Show, Tom and Sarah deliver the tough love every flooring professional needs before heading into 2026. Tired of the “I'm too busy” excuse? They call it out, while giving you the blueprint to take control of your diary, reclaim your time, and build a business that doesn't run you into the ground.From digital scheduling hacks to the truth about holidays, overrun days, and why “busy fools” will be left behind, this episode is a no-filter reality check for the trade. The hosts also drop exclusive breaking news: a brand-new national event and awards designed to unite the flooring industry like never before.What's Inside:Why “too busy” is killing flooring businesses and what to do about it.The power of diary discipline: how to lock in admin, family, and overrun days.Why taking 5.6 weeks' holiday could save your business.The truth about customer experience, stand collecting, and retail inefficiencies.How to market smarter with the data you already own.Breaking news: details of the first-ever national flooring business summit and awards, happening 3rd January 2026.

This week on The UK Flooring Podcast, Tom sits down with Oli Butler, a straight-talking voice in the flooring industry with 30+ years of experience. From his early days as a labourer on the Euro Disney build to leading high-profile commercial projects across Europe, Oli's story is as raw as it is inspiring.He shares the truth about big contractors, payment struggles, and why he built his business around doing things the right way — not the easy way. Expect unfiltered insights, wild site stories, and bold predictions about the future of flooring, including why resin flooring could change everything. What's Inside:Plenty of swearing!Oli's no-BS journey: from Euro Disney hotels to running his own flooring firm.Why he walked away from contract management and the “empty promises” culture.The highs and lows of commercial projects, from Legoland golf courses to Virgin cruise ships.His bold new idea: combining printed vinyl with resin finishes for truly custom floors.The truth about payment terms, work ethic, and why some firms are dragging the industry down.

This week on The UK Flooring Podcast, Tom and Sarah sit down together for a very special episode and they're bringing some big news with them.From exclusive updates about the upcoming Flooring Show in Harrogate to the launch of a game-changing new project that's been five years in the making, this episode is packed with behind-the-scenes insights you won't hear anywhere else.The pair also open up about what they've been up to personally, from family adventures (and a few unexpected dramas!) to their recent Mount Toubkal climb in Morocco with clients and friends from across the flooring industry.Most importantly, they reveal a first-of-its-kind event in Newcastle, January 2026, that promises to cut through the noise, strip back the BS, and give retailers, contractors, and flooring professionals the tools to make 2026 their best year yet.If you want to stay ahead of the curve and be among the first to secure tickets this is the episode you cannot afford to miss.This Episode is Brought to You in Partnership with The Flooring ShowThe UK's biggest flooring event is back in Harrogate from the 21st - 23rd September 2025 and you're invited. From retailers and contractors to designers and distributors, The Flooring Show brings the entire industry together for three packed days of inspiration, innovation, and networking. And best of all? It's completely free to attend.GRAB YOUR FREE TICKETS HERE: https://invt.io/1fxbk9pmhtp Stay in the loop:Instagram: @theflooringshowLinkedIn: The Flooring ShowWebsite: https://theflooringshow.com ​This episode of The UK Flooring Podcast is powered by J2 Flooring J2 Flooring is one of the brands everyone's talking about ahead of The Flooring Show 2025.If you're coming to Harrogate, trust us… Hall B, Stand B26 is where you want to be.Go see what the fuss is about…​ you can thank us laterWebsite: https://www.j2flooring.com/ We Are Recording Live At The Flooring ShowCome and find us on Stand Q112 and be part of the action. Across all three days we'll be recording live, full-length sessions and mini conversations, with the voices shaping the future of flooring.We've got a jam-packed schedule featuring 18 of the biggest brands, leaders, and professionals in the industry, catch the live recordings in person and soak up the atmosphere at the show.Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast Hosted on Acast. See acast.com/privacy for more information.

In this episode of The UK Flooring Podcast, Tom Cockerill sits down with Gordon Bowden from Forbo Flooring Systems to talk about what he's been up to lately, his views on the current state of the flooring industry, and where he sees things heading next. From sustainability to shifting customer expectations, Gordon shares candid insights into one of the industry's leading brands and how Forbo continues to innovate across commercial and residential markets.What's Inside:Gordon's latest projects and role at Forbo.The biggest challenges and opportunities facing the flooring industry today.Forbo's approach to sustainability and market innovation.Predictions for the future of flooring, from customer trends to product evolution.Quickfire insights: advice, lessons learned, and personal reflections from Gordon.Guest Information:Website: https://www.forbo.com/flooring/en-uk/ LinkedIn: https://www.linkedin.com/company/forbo Instagram: https://www.instagram.com/forboflooringuk/ Facebook: https://www.facebook.com/forboflooringsystemsUKThis Episode is Brought to You in Partnership with The Flooring ShowThe UK's biggest flooring event is back in Harrogate from the 21st - 23rd September 2025 and you're invited. From retailers and contractors to designers and distributors, The Flooring Show brings the entire industry together for three packed days of inspiration, innovation, and networking. And best of all? It's completely free to attend.GRAB YOUR FREE TICKETS HERE: https://invt.io/1fxbk9pmhtp Stay in the loop:Instagram: @theflooringshowLinkedIn: The Flooring ShowWebsite: https://theflooringshow.com ​This episode of The UK Flooring Podcast is powered by J2 Flooring J2 Flooring is one of the brands everyone's talking about ahead of The Flooring Show 2025.If you're coming to Harrogate, trust us… Hall B, Stand B26 is where you want to be.Go see what the fuss is about…​ you can thank us laterWebsite: https://www.j2flooring.com/ We Are Recording Live At The Flooring ShowCome and find us on Stand Q112 and be part of the action. Across all three days we'll be recording live, full-length sessions and mini conversations, with the voices shaping the future of flooring.We've got a jam-packed schedule featuring 18 of the biggest brands, leaders, and professionals in the industry, catch the live recordings in person and soak up the atmosphere at the show. Hosted on Acast. See acast.com/privacy for more information.

This week on The UK Flooring Podcast, Tom sits down with Glen, owner of Coastal Carpets, to talk about juggling family life, running a flooring business, and his love for skateboarding. From the art of laying carpet to hitting the ramps, this episode brings flooring and lifestyle together in a way you won't want to miss.What's Inside:Growing Coastal Carpets into a trusted family-run flooring business.Glen's unique balance between fatherhood, business ownership, and skateboarding.Lessons learned from the trade and the skatepark.Why passion and perseverance matter in both flooring and life.Guest Information: Glen – Owner, Coastal CarpetsWebsite: https://www.coastal-carpets.comThis Episode is Brought to You in Partnership with The Flooring ShowThe UK's biggest flooring event is back in Harrogate from the 21st - 23rd September 2025 and you're invited. From retailers and contractors to designers and distributors, The Flooring Show brings the entire industry together for three packed days of inspiration, innovation, and networking. And best of all? It's completely free to attend.GRAB YOUR FREE TICKETS HERE: https://invt.io/1fxbk9pmhtp Stay in the loop:Instagram: @theflooringshowLinkedIn: The Flooring ShowWebsite: https://theflooringshow.com We Are Recording Live At The Flooring ShowCome and find us on Stand Q112 and be part of the action. Got a story to share, an insight to shout about, or something the industry needs to hear? Book your live podcast recording below and join in the conversations that are shaping the future of flooring.45 minute full length sessions - https://calendly.com/d/csdb-nj3-wm4/the-uk-flooring-podcast-live-at-the-flooring-show15 minute mini sessions - https://calendly.com/d/csxh-h6p-rb6/the-uk-flooring-podcast-live-mini-seriesWhere to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast Hosted on Acast. See acast.com/privacy for more information.

In this inspiring episode of The UK Flooring Podcast, Tom Cockerill sits down with the owner of Against the Grain Flooring Stuart Lawler to uncover the passion, precision, and persistence behind one of the UK's most respected bespoke flooring businesses. From the first plank laid to the final polish, discover how dedication to detail and a love for the craft have built a reputation that truly stands out in the industry.Whether you're an installer, retailer, or someone dreaming of starting your own flooring business, this episode is packed with lessons on craftsmanship, customer service, and business growth.What's Inside:The journey from start-up to established flooring brand.How Against the Grain approaches bespoke flooring projects for both domestic and commercial clients.Lessons in managing client expectations and delivering exceptional results.The tools, materials, and techniques that make their work stand out.Tips for building a business based on quality and trust.Guest Information: https://www.againstthegrainflooring.co.uk/This Episode is Brought to You in Partnership with The Flooring ShowThe UK's biggest flooring event is back in Harrogate from the 21st - 23rd September 2025 and you're invited. From retailers and contractors to designers and distributors, The Flooring Show brings the entire industry together for three packed days of inspiration, innovation, and networking. And best of all? It's completely free to attend.GRAB YOUR FREE TICKETS HERE: https://invt.io/1fxbk9pmhtp Stay in the loop:Instagram: @theflooringshowLinkedIn: The Flooring ShowWebsite: https://theflooringshow.com We Are Recording Live At The Flooring ShowCome and find us on Stand Q112 and be part of the action. Got a story to share, an insight to shout about, or something the industry needs to hear? Book your live podcast recording below and join in the conversations that are shaping the future of flooring.45 minute full length sessions - https://calendly.com/d/csdb-nj3-wm4/the-uk-flooring-podcast-live-at-the-flooring-show15 minute mini sessions - https://calendly.com/d/csxh-h6p-rb6/the-uk-flooring-podcast-live-mini-seriesWhere to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast Hosted on Acast. See acast.com/privacy for more information.

What does it take to organise the UK's biggest and boldest flooring trade event? In this week's episode, we go behind the scenes with Suzy from The Flooring Show. From unexpected customs dramas to sparkly bikini mishaps and bold new plans to grow the show, Suzy lifts the curtain on what really happens when you put the entire flooring industry under one roof.

What does it take to run one of Ireland's most trusted hardwood flooring businesses? In this week's episode, Sarah speaks with Siobhan Smyth, co-founder of Floorstore Direct, about her path from hospitality to hardwood and how she and her team built a brand rooted in quality, trust, and relentless education. What's Inside:Siobhan's journey from working with showjumpers and running a pub to launching a flooring companyHow she developed product knowledge, built trust with customers, and created a high-end showroom experienceThe power of aftercare: why Floorstore Direct offers lifelong maintenance and supportBig lessons from 20 years in business, including weathering the 2008 recession and scaling through e-commerceHer mission is to bring more training and qualifications to the flooring industryMemorable Quote: "If you love hardwood floors, you need to go for hardwood floors. In ten years, you can sand and change the look but you'll still have a floor that lasts a lifetime."Guest Information:Siobhan Smyth – Floorstore Direct

What happens when a group of flooring pros swap trowels for trekking poles? They climb North Africa's tallest mountain. This special episode captures the laughter, pain, inspiration, and lessons from the summit of Mount Toubkal.

Damian Harvey of Addmaster joins the UK Flooring Podcast to reveal how invisible silver-ion technology is revolutionising hygiene in healthcare, food production, automotive and even space travel. This isn't just science fiction—it's the future of flooring.What's Inside:How Addmaster's silver-ion antimicrobial additives work and why they're critical in healthcare, food, and tech industriesWhy the floor is often the most overlooked source of microbial contamination and how to fix thatInnovations in scent-enabled plastics, smart flooring, and passive hygiene systemsInsights into how Addmaster's tech helps reduce harsh chemical use and improve sustainabilityFascinating stories from cruise ship outbreaks to NASA-grade flooring solutionsMemorable Quote: “Floors are the forgotten frontline. Our antimicrobial tech catches bacteria at the source—where it actually lands.”Guest Information: Damian HarveyLinkedIn: https://www.linkedin.com/in/damian-harvey-666077112 Website: https://www.addmaster.co.uk/ Sponsor Shoutout: Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025 Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Become a Guest: Share your flooring story! DM us on Instagram, LinkedIn, or Facebook.Interview Tom: Want to turn the tables on host Tom Cockerill? Comment “Interview Tom” on our socials or email us to grill him with these questions!Subscribe: Never miss an episode—hit subscribe on Apple Podcasts, Spotify, or your favorite platform.Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcast Hosted on Acast. See acast.com/privacy for more information.

Alex Page of Tricas Flooring joins the UK Flooring Podcast to share how a family-run ethos, prioritising fitters, and learning from the past helped turn his career and life around.What's Inside:Alex's flooring journey: From apprentice sweeping floors to running a thriving commercial operationThe importance of communication, second chances, and investing in mental wellbeingWhy proper floor prep knowledge is still one of the industry's most underrated skillsTricas Flooring's rebrand and plans for the futureThe power of saying “no” to bad contracts—even when the money looks goodMemorable Quote: “Always keep the people that feed you happy—that's the key. Fitters first, always.”Guest Information: Alex Page – Tricas Flooring

Tom and Sarah get raw and real about the chaos of life, leadership, and running a business when everything goes sideways. From hospital stays to rescheduling flagship events, here's how to keep calm and carry on when the unthinkable happens.What's Inside:The hospital scare that shook the Cockerills and what it taught them about contingency planningWhen and how to pivot: Rescheduling Floor Freedom and navigating leadership when plans fall apartWhat real community and support looks like when you're truly under pressureSpeed of action: Why doing the hard things fast makes all the differenceAlliance Program insights: leadership, team dynamics, growth strategies, and prioritising what mattersMemorable Quote: "Everyone has the same amount of time. It's what you prioritise your time with." – Tom CockerillSponsor Shoutout: Experience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000! You won't want to miss out. Register for your FREE ticket here: https://forms.reg.buzz/installer-2025-visitor/flooringpodcastInstagram: https://www.instagram.com/installershow/ Facebook: https://www.facebook.com/installershow Website: https://www.installershow.com/ Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025 Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Become a Guest: Share your flooring story! DM us on Instagram, LinkedIn, or Facebook.Interview Tom: Want to turn the tables on host Tom Cockerill? Comment “Interview Tom” on our socials or email us to grill him with these questions!Subscribe: Never miss an episode—hit subscribe on Apple Podcasts, Spotify, or your favorite platform. Hosted on Acast. See acast.com/privacy for more information.

What's behind a flawless floor? Raised access systems, remote teams, and a fifth-wheel caravan. Ryan Ulmer reveals how Access Floors Distribution is shaking up commercial flooring with smart tech, a service-first strategy, and a people-powered approach.What's Inside:From Hereford to Newquay: How Access Floors Distribution operates fully remote and still delivers next-day to LondonDemystifying Raised Access Floors: Hollow floors, screed panels, gypsum systems & why finish dictates your specBuilding a lean, scalable business: e-commerce moves, AI usage, and why “Don't spin your wheels” is the best business adviceGuest Information:Ryan Ulmer –Business Development Manager, Access Floors Distribution

In this powerful episode, Tom Cockerill sits down with Martyn Cohen to talk career reinvention, running high-performing flooring teams, and how to scale a business without sacrificing your sanity.What's Inside:o The common mistakes flooring retailers make with staff and growth—and how to fix themo Five people management tips every flooring business owner needs to hearo Why most businesses avoid asking for helpo Martyn's leap into consultancy and how he's helping flooring companies level upo The topics no one talks about in the industryo How to balance pace, pressure, and productivity with a clear headMemorable Quote:“People can get over the pride, but after a certain amount of time in the flooring industry, they're almost embarrassed to ask for help. But why? If no one's ever taught you, how are you supposed to know?”Guest Information:Martyn Cohen – Business Growth Consultanto Website: https://www.mcgrowthconsultancy.como LinkedIn: https://www.linkedin.com/in/martyncohenSponsor Shoutout: Experience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000! You won't want to miss out. Register for your FREE ticket here: https://forms.reg.buzz/installer-2025-visitor/flooringpodcastInstagram: https://www.instagram.com/installershow/Facebook: https://www.facebook.com/installershowWebsite: https://www.installershow.com/Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Hosted on Acast. See acast.com/privacy for more information.

Jason Draper joins the UK Flooring Podcast to talk NICF, the real cost of poor clients, mastering natural flooring, and why success isn't about being busy—it's about being intentional.What's Inside:Jason's journey from fitter to President of the National Institute of Carpet and Floorlayers (NICF)Why saying “no” is a superpower for any installer or retailerThe truth about NICF accreditation, industry standards, and apprenticeshipsNatural flooring as an underrated, high-skill tradeHonest insights on pricing, qualification, and when to walk away from a jobEarly morning stretches, massive manors, and Deadpool soundtracksWhat the NICF is planning next—and how you can get involvedMemorable Quote: “Not every job is worth taking on. Sometimes, saying no is the smartest business move you'll ever make.”Guest Information: Jason Draper Website: https://www.jasondraperflooring.co.uk/ LinkedIn: Jason DraperSponsor Shoutout: Experience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000! You won't want to miss out. Register for your FREE ticket here: https://forms.reg.buzz/installer-2025-visitor/flooringpodcastInstagram: https://www.instagram.com/installershow/ Facebook: https://www.facebook.com/installershow Website: https://www.installershow.com/ Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025 Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Become a Guest: Share your flooring story! DM us on Instagram, LinkedIn, or Facebook. Hosted on Acast. See acast.com/privacy for more information.

In this episode of NeBiznis, Rob chats with Tom Cockerill, founder of Cockrell and Co. and host of The UK Flooring Podcast. Tom shares his rollercoaster journey from building a successful flooring business to losing everything—house, cars, business—and then rising again to create a thriving consultancy that now supports flooring businesses across the UK.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow us on Instagram, YouTube, X, Facebook and more!⁠⁠⁠⁠Chapters00:00 – Intro & Meet Tom Cockrell03:12 – Tom's Business Journey08:08 – Lessons Learned & Asking for Help13:15 – Mental Health & Mindset in Business17:34 – Podcasting & Keeping It Real22:00 – Make or Break: The Mindset Course26:10 – Flooring Freedom & Client Success30:00 – Life Outside Business33:00 – Ice Baths, Kryptonite & Quickfire36:00 – Outro Hosted on Acast. See acast.com/privacy for more information.

Explore the commercial flooring world with Jon Rogers of Burmatex. From 1880s Yorkshire mills to today's cutting-edge eco-manufacturing, this episode reveals the legacy, innovation, and real talk behind one of the UK's most respected flooring brands.What's Inside: • How Burmatex evolved from recycled clothing to pioneering commercial flooring solutions • The truth about sustainability in the flooring spec game—what architects and contractors really want • Why British-made still matters and what makes Burmatex stand out in a sea of imports • What nobody's saying: the looming skills crisis in UK flooring and how to fix itGuest Information:Jon Rogers – Business Area Manager at Burmatexhttps://www.linkedin.com/in/jon-rogers-35550470/ https://www.burmatex.co.uk/Sponsor Shoutout: Experience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000! You won't want to miss out. Register for your FREE ticket here: https://forms.reg.buzz/installer-2025-visitor/flooringpodcastInstagram: https://www.instagram.com/installershow/ Facebook: https://www.facebook.com/installershow Website: https://www.installershow.com/ Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025 Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Become a Guest: Share your flooring story! DM us on Instagram, LinkedIn, or Facebook. Hosted on Acast. See acast.com/privacy for more information.

When a sleepless baby meets a squeaky floor, a global business is born. Paul Lanzarotti shares how he turned one infuriating problem into a world-leading solution. This episode is essential listening for anyone in flooring—fitters, retailers, and innovators alike.What's Inside:Paul's origin story—from media exec to flooring fix pioneerHow Floor-Fix Pro solves squeaks, wobbles, cracks & gaps without lifting a plankWhy the UK resists repair solutions while Europe and the U.S. embrace themA breakdown of innovative tools like Click Lube, Groove Gasket & the award-winning Plank GrabberThe secrets behind Paul's product development strategy and patented packagingReal talk: consumer complaints, the £4.5K repair quote that started it all, and advice for the tradeGuest Information: Paul Lanzarotti

This week, Tom is joined by Nathan Garnett, Business Development Director of the InstallerSHOW, to uncover what makes 2025's event the biggest and boldest yet. From live house builds to celebrity appearances and exclusive networking spaces—InstallerSHOW is more than a trade event, it's an experience.What's Inside: o What's new at InstallerSHOW 2025: Bigger halls, more brands, and exciting show zones o A Grand Designs-style live house build happening on the show floor o Celebrities, keynote speakers, and hands-on demos that connect design, innovation, and sustainability o Why InstallerSHOW is no longer just about installers—and why that matters to youGuest Information:Nathan Garnett – Business Development Director, InstallerSHOW. LinkedIn: Nathan Garnett

Get ready for an inspiring episode of the UK Flooring Podcast as we sit down with Emma Derham, the trailblazing talent behind Smartwood Flooring and Tiling. As a female floor sander and tiler with 17 years of experience, Emma is gearing up to take over her family's business in Brighton. From battling old-school stereotypes to captaining her women's football team, Emma shares her journey with grit, humour, and a passion for empowering women in the trades. Episode HighlightsBig Transitions: Emma's excitement (and nerves) about taking over her parents' business as they retire, stepping from employee to self-employed leader.Women in Flooring: A powerful call to amplify female voices in the industry, with ideas for women-only training days to inspire the next generation.Confidence is Key: Emma reflects on overcoming self-doubt and proving her worth in a male-dominated trade, urging her younger self to “believe you're good enough.”Behind the Mask: Despite her confident exterior, Emma admits to struggling with stress and bad days, keeping it real about the emotional toll of leadership.Industry Outlook: Emma predicts rising competition and quick-buck startups, urging businesses to focus on quality and reputation to stand out.Sponsor Shoutout: Experience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000! You won't want to miss out. Register for your FREE ticket here: https://forms.reg.buzz/installer-2025-visitor/flooringpodcastInstagram: https://www.instagram.com/installershow/ Facebook: https://www.facebook.com/installershow Website: https://www.installershow.com/ Roomvo:Roomvo is transforming flooring retail—starting with how you showcase products—online and in-store—by letting shoppers browse a full, visual catalogue and instantly see products in their own space. And for manufacturers, the Roomvo Partner Program ensures your brand and products look perfect across every dealer site. It's a win-win that drives confidence, trust, and sales. Book your demo here: https://get.roomvo.com/?utm_campaign=12577907-Sponsored%20Partnership%20-%2025.05.01%20-%20UK%20Flooring%20Podcast&utm_source=Uk-flooring-podcast&utm_medium=Podcast&utm_content=May-2025 Instagram: https://www.instagram.com/get.roomvo/LinkedIn: https://www.linkedin.com/showcase/roomvo/Website: https://get.roomvo.com Hosted on Acast. See acast.com/privacy for more information.

Welcome to the electrifying kickoff of Season 4 of the UK Flooring Podcast! We're diving in with none other than Sarah Cockerill, the powerhouse co-founder of Cockerill & Co, who brings raw honesty, resilience, and a fresh perspective to the flooring industry. In this episode, Sarah faces a gauntlet of brand-new questions designed to uncover the human side of business, from personal triumphs to industry challenges like menopause and upcoming regulations. Get ready for a rollercoaster of insights, laughs, and real talk that will inspire flooring professionals, contractors, and retailers alike.What's Inside:Sarah shares her excitement about her ongoing house renovation project and the emotional moment of reflecting on her newly built front gates!Discover why Sarah believes success isn't a “pot of gold” but a state of contentment, driven by meaningful client wins and a fulfilling work-life balance.Sarah admits to the myth of having it all together!A candid discussion on the unspoken struggles of menopause for women in flooring, calling for more open conversations.Sarah predicts major changes driven by HMRC regulations and a push for better training and customer experience in the next three years.Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastEpisode Sponsored By The InstallerShowExperience InstallerFLOORING at InstallerSHOW 2025!Taking place at the NEC, Birmingham on 24-26 June, InstallerFLOORING will feature the latest tools, systems and materials from top exhibitors. There will also be the opportunity to watch live demos from FITA, watch NICF's Fitter of the Year semi-finals, get hands on with the latest tools and tech, and be in with the chance of winning £10,000!You won't want to miss out. Register for your FREE ticket here· Website: https://www.installershow.com/· Instagram: https://www.instagram.com/installershow/· Facebook: https://www.facebook.com/installershowProduced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Season 4 of the UK Flooring Podcast is coming soon! We're diving deeper into the world of flooring with fresh insights and inspiring stories. Want to share your expertise or journey? Get in touch now to be a guest on the show! Contact us at:•Website: https://theukflooringpodcast.co.uk/•Instagram: https://www.instagram.com/theukflooringpodcast/•Facebook: https://www.facebook.com/theukflooringpodcast•YouTube: https://www.youtube.com/@cockerillco6141Produced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk. Hosted on Acast. See acast.com/privacy for more information.

Tom Land shares how he's taking the reins of a family flooring business, navigating sanding mishaps, setting boundaries with clients, and dreaming big with his eyes on high-end market expansion.What's Inside:From teenage apprentice to business owner: Tom's journey stepping into his dad's 40-year flooring legacyWhy setting clear boundaries and charging deposits can transform your business (and your sanity)School gyms, Devon hotels, and the nightmare job that nearly broke him—plus what it taught himHow social media, confidence, and strategic growth are shaping the next phase of Little Sutton FlooringThe real cost of underpricing and over-promising—and how to fix itMemorable Quote: “Don't try and run until you can walk… At 18, I was sanding village halls thinking I knew it all—and learned the hard way.”Guest Information: Tom Land – Little Sutton Flooring LtdWebsite:https://www.littlesuttonfloorings.com/ Instagram: https://www.instagram.com/littlesuttonflooring/?hl=en-gb Facebook: https://www.facebook.com/littlesuttonfloorings/Episode Sponsored By: UltraFloorWebsite:https://www.instarmac.co.uk/products/ultrafloor/Instagram: https://www.instagram.com/ultraflooruk/Facebook: https://www.facebook.com/UltraFloorContractFlooringSolutions/TikTok: https://www.tiktok.com/@ultrafloorClaim your FREE UltraFloor contractor kit: http://ultra-floor.co.uk/Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In this jam-packed episode of the UK Flooring Podcast, we sit down with Rob Baines, a filmmaking veteran with nearly 20 years of experience and the creative force behind Rob-Cam Productions. Rob shares his expert insights on how flooring businesses—and any business—can harness the power of video in 2025 to stand out online, boost engagement, and stop the scroll on social media. From DIY tips using just your smartphone to the value of hiring a pro, Rob delivers 10 actionable video hacks tailored for flooring pros looking to elevate their marketing game. Plus, stick around for a lively quick-fire round where Rob reveals his dream video subjects and the quote that keeps him grounded.10 Lessons to Learn Inside:Get Over Yourself Use Free Tech Invest in BasicsLighting Matters Hire a Pro for Polish Embrace AI WiselyStay Consistent Hook & Interact Grab Video Testimonials Learn from Others Guest Information:Website: https://www.robcamproductions.com/LinkedIn:https://www.linkedin.com/in/robcamvideos/Episode Sponsored By: UltraFloorWebsite:https://www.instarmac.co.uk/products/ultrafloor/Instagram: https://www.instagram.com/ultraflooruk/Facebook: https://www.facebook.com/UltraFloorContractFlooringSolutions/TikTok: https://www.tiktok.com/@ultrafloorClaim your FREE UltraFloor contractor kit: http://ultra-floor.co.uk/Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Join us on The UK Flooring Podcast as we dive into the fascinating 25-year journey of Chris Richardson-King, Technical Manager at Ege Carpets. From cutting carpets to hit the pub by 2pm to championing bespoke, sustainable flooring for Disney and cruise liners, Chris shares his evolution from installer to industry innovator. Discover how Ege Carpets is redefining the trade with injection-dyed designs, 97% recycled carpets, and a bold 2030 sustainability vision. Packed with insights on training, installation challenges, and the future of flooring—don't miss this one!What's Inside:Chris's flooring origin story: Redundancy to retail, then 15 years on his knees installing carpets and LVT.The Ege Carpets difference: Bespoke, injection-dyed carpets for hospitality, cruise ships, and commercial spaces.Sustainability game-changer: 97% recycled carpets from fishing nets and plastic bottles, aiming for full circularity by 2030.Industry pain point: The urgent need for better education and governance in UK Flooring Industry.Quickfire gems: Best advice, worst advice, and what Chris would do with £1,000 today.Guest Information:Website: https://www.egecarpets.com/LinkedIn: Chris Richardson-KingEpisode Sponsored By: UltraFloorWebsite:https://www.instarmac.co.uk/products/ultrafloor/Instagram: https://www.instagram.com/ultraflooruk/Facebook: https://www.facebook.com/UltraFloorContractFlooringSolutions/TikTok: https://www.tiktok.com/@ultrafloorClaim your FREE UltraFloor contractor kit: http://ultra-floor.co.uk/Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In this episode of The UK Flooring Podcast, we sit down with Andy from Flooring Matters in Newton Abbot to uncover his remarkable transition from a hectic chef's life to leading a thriving flooring business in the South West. From laying his first square metre to scaling a commercial and residential powerhouse, Andy shares actionable insights on training, diversification, and overcoming industry challenges—like the lack of local training centres. What's Inside:From chefing in New Zealand to flooring in the UK after the 2008 crash.How he grew from a half-container to a dual-warehouse operation with a showroom.Balancing commercial, residential, and social housing for stability.Why the South West lacks flooring training centres and how Andy invests in his team's skills.Standout jobs like Cliff Orchard and Viva Bar, blending creativity and sustainability.Guest Information:Andy – Founder, Flooring MattersWebsite: https://flooringmatters.org/LinkedIn:https://www.linkedin.com/company/flooring-mattersEpisode Sponsored By: UltraFloorLevel up your projects with UltraFloor's Level IT MultiPro—a rapid-curing, high-performance underlayment with 20% recycled materials. Perfect for depths of 2-15mm, it offers a 45-minute working time, walk-on readiness in 90 minutes, and bonded coverings in just 4 hours. No priming needed on most subfloors, and it's compatible with underfloor heating and adhesive residues. Claim your FREE contractor kit now at http://ultra-floor.co.uk/.Website: https://www.instarmac.co.uk/products/ultrafloor/Instagram: https://www.instagram.com/ultraflooruk/Facebook: https://www.facebook.com/UltraFloorContractFlooringSolutions/TikTok: https://www.tiktok.com/@ultrafloorUseful Links:Claim your FREE UltraFloor contractor kit: http://ultra-floor.co.uk/Where to Find Us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/YouTube: https://www.youtube.com/@cockerillco6141Produced By: Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Tom and Sarah sit down to share the 9 essential strategies to scale a flooring business to 7 figures. From mastering cash flow and pricing to hiring, marketing, and client experience, this episode is packed with actionable insights to grow smarter and faster!What's Inside:Mastering cash flow – The #1 mistake flooring businesses makePricing for profitability – Why your current rates may be killing growthHiring & leadership – Building a team that actually moves the needleMarketing & lead generation – Why word-of-mouth alone won't get you therePersonal performance – How your health & mindset impact your bottom lineNetworking & collaborations – Leveraging who you know for massive growthVision & goal setting – Why clarity beats hustle every timeMemorable Quote:"You can't scale to 7 figures with guesswork – get your cash flow right, systemise your business, and invest in the right team!"Important LinksGrab your FREE contractor kit from UltraFloor here http://ultra-floor.co.uk/ Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoDon't miss this episode—subscribe now for the latest innovations and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In just five years, Vebro Polymers has expanded into international markets, redefined commercial flooring solutions, and built a high-energy culture. Mark Verinder FCA and Jon Morris join host Tom Cockerill to discuss their rapid growth, innovative approach, and what's next in the industry.What's Inside:How Vebro Polymers scaled internationally in just five yearsThe importance of speed, action, and people in business growthHow marketing and branding have made resin flooring ‘sexy'Insights into global commercial flooring trends for 2025The role of sustainability and innovation in modern flooring solutionsMemorable Quote: “Millions and millions of pounds? No. What you actually need is a load of balls, a bit of ambition, and the right people.”Guest Information: Mark Verinder FCA & Jon Morris – Vebro PolymersWebsite: https://www.vebropolymers.comLinkedIn: Mark Verinder https://www.linkedin.com/in/mark-verinder/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3B84h%2BNYCBQhe5U2PGpvsCAA%3D%3DJon Morris https://www.linkedin.com/in/jon-morris-63673a42/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3B84h%2BNYCBQhe5U2PGpvsCAA%3D%3D Important LinksGrab your FREE contractor kit from UltraFloor here http://ultra-floor.co.uk/ Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorProduced by Cockerill & CoWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoWhere to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastDon't miss this episode—subscribe now for the latest innovations and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Michel van Slingerland, International Marketing Manager at FENTO KNEE PROTECTION, joins the UK Flooring Podcast to share how their ergonomic knee pads are transforming the lives of craftspeople worldwide. Learn how Fento's innovations prevent knee and back pain while improving comfort and productivity.What's Inside:[The Fento Origin Story]: From one craftsman's struggle to a global brand.[Why Fento is Different]: The science behind ergonomic knee protection.[Global Expansion]: Insights into Fento's growth in the UK and beyond.Memorable Quote:"Our mission is to create a world without knee and back problems for craftspeople—because the right protection changes everything." — Michel van Slingerland, Fento Knee ProtectionGuest Information:Michel van Slingerland – Founder, Fento Knee Protectionhttps://www.fentokneeprotection.com/https://www.linkedin.com/in/michelvans79/Mentions:Fento Max and Fento Original knee padsThe importance of ergonomic tools in construction and flooringUltraFloor Level IT MultiProEpisode Sponsored By:UltraFloor Website: https://ultra-floor.co.uk/Produced by Cockerill & CoWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoUseful Links:Visit Fento Knee ProtectionWhere to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoDon't miss this episode—subscribe now for the latest innovations and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In this episode, Mark Tilson, co-founder of Barefoot Flooring, shares how he turned around his business after attending Cockerill & Co's two day business course - Flooring Freedom. Discover the strategies that increased profits, improved efficiency, and built long-term success.What's Inside:How Mark implemented three key changes to boost revenue and reduce stress.Why personalised quotes and FAQs increased order value.Turning down unprofitable jobs to focus on high-value opportunities.Memorable Quote:"We made more money with fewer orders by simply working smarter." — Mark Tilson, Barefoot FlooringGuest Information:Mark Tilson – Co-Founder, Barefoot Flooringhttps://www.barefoot-flooring.biz/https://www.linkedin.com/in/mark-tilson-7b319832/?originalSubdomain=ukImportant LinksBook your place on Flooring Freedom https://www.cockerillandco.co.uk/training Grab your FREE contractor kit from UltraFloor here http://ultra-floor.co.uk/ Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorProduced by Cockerill & CoWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoWhere to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Don't miss this episode—subscribe now for actionable tips and stories from flooring industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Dave Thompson shares his incredible journey from a troubled youth to a thriving business owner with multiple flooring shops and commercial contracts. Discover how his bold decisions and passion for helping others shaped his success.What's Inside:Lessons learned from his grandfather and early career struggles.Running multiple shops and managing large commercial contracts.Unique initiatives to help troubled youths build careers in flooring.Memorable Quote:"Sometimes, when you're at your limit, the best thing you can do is take a risk—like buying another shop!" — Dave Thompson, Floor.CoGuest Information:Dave Thompson – Owner, Floor. CoWebsite: https://floor-co.co.uk/LinkedIn: https://www.linkedin.com/in/david-thompson-80bb06110/?originalSubdomain=ukMentions:Property development as a passion projectHelping youths find work through flooring initiativesEpisode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoDon't miss this episode—subscribe now for inspiring stories and practical advice from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Pieter Buyck, Founder of Floorify, shares his journey from industry veteran to entrepreneur, introducing the world to Floorify's cutting-edge rigid click flooring. Discover their unique retail solutions, product innovations, and growth strategies for 2025.What's Inside:The Birth of Floorify: How Pieter identified an "iPhone moment" in the flooring industryRigid Click USP: The benefits of floating installation and Floorify's top-tier product range.Innovative Retail Solutions: Floorify's smart digital displays and their impact on specialty retail stores.Memorable Quote:"Consumers don't know the difference between laminate and LVT—it's up to the staff to identify their needs and offer the best solution." — Pieter Buyck, Founder of FloorifyGuest Information:Pieter Buyck, Founder of Floorifyhttps://www.linkedin.com/in/pieterbuyck/?originalSubdomain=behttps://www.floorify.com/https://www.instagram.com/floorify_com/ https://www.facebook.com/floorify.official/ Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Join Sarah as she chats with Amanda Ford, co-founder of The Financial Planning Club, about the transformative power of accountability, visualisation, and the role of community in achieving personal and professional goals.What's Inside:Why sharing your goals with others can drive success.How the Cockerill & Co alliance community provides accountability and support for members.Exploring the benefits of using vision boards, manifestation, and having a clear "why" How to navigate setbacks and stay resilientWhat are the common challenges people face in sticking to their New Year's resolutions and goals.Practical advice on how to get back on track quickly after "falling off the wagon"Memorable Quote:"You'll be amazed what switches in you when you share your goals out loud—because most people want to live by, ‘I do what I said I would.'" — Amanda Ford, Co-Founder, The Financial Planning ClubGuest Information:Amanda Ford – Co-Founder, Financial Planning Clubhttps://www.linkedin.com/in/amandapford/https://thefpclub.com/https://www.instagram.com/thefpclub Episode Sponsored By: UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorUseful Links:Visit the Financial Planning Club https://thefpclub.com/ Become part of the community https://www.cockerillandco.co.uk/alliance Where to find us:Website: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcastFacebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandcoFacebook: https://www.facebook.com/cockerillandcoDon't miss this inspiring episode—subscribe now for more actionable insights! Hosted on Acast. See acast.com/privacy for more information.

Join Joe Sims, CEO of V4 Wood Flooring, as he shares his journey from humble beginnings to leading one of the market leading wood flooring companies. Discover insights into the flooring industry, customer experience, and exciting innovations coming in 2025.What's Inside:From debt recovery to CEO of V4 Wood FlooringHow V4 prioritises relationships and human connectionInnovations in luxury wood flooring and streamlined customer experiencesMemorable Quote:"Customer retention is so important—long-term success is about relationships, quality, and doing things right." — Joe Sims.Guest Information: Joe Simshttps://www.v4woodflooring.co.ukhttps://www.linkedin.com/in/joe-sims-a38967125/Episode Sponsored By UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us: Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In the final episode of 2024, Tom and Sarah reflect on the year's successes and challenges, highlighting key lessons and insights for flooring industry professionals. They delve into client achievements, common pitfalls, and exciting plans for 2025, including new projects and services.Whats inside:Importance of Understanding NumbersReview of Client Successes and FailuresLeadership and Team EfficiencyConsistent Effort and Long-Term SuccessPersonal Reflections and AchievementsMemorable Quote:“At some points this year, we've actually been forced into a corner, and I think sometimes you've just got to make decisions that maybe are quite hard”Episode Sponsored By UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Discover how Chris Frost, Director of The Exact, is transforming the flooring industry with flexible, cost-effective project estimating services. Learn how outsourcing estimation can enhance accuracy, streamline processes, and improve client relationships.What's Inside:[Chris Frost's Flooring Journey]: A 50-year career and lessons learned.[The Exact's Approach]: Leveraging outsourcing for precision and cost-effectiveness.[Challenges & Advice]: Insights for modern flooring contractors.Memorable Quote:"Always do what you say you're going to do."Guest Information:Chris Frost, Director of The ExactLinkedIn: https://www.linkedin.com/in/chrisfrosttheexactworldwide/Email: chris@the-exact.comWebsite: www.the-exact.com Episode Sponsored By UltraFloorhttps://www.instarmac.co.uk/products/ultrafloor/https://www.facebook.com/UltraFloorContractFlooringSolutions/https://www.instagram.com/ultraflooruk/https://www.tiktok.com/@ultrafloorWhere to find us:Website: https://theukflooringpodcast.co.uk/Instagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.uk.Website: https://www.cockerillandco.co.uk/Instagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

Chris Payne, CEO of Headlam Group PLC, joins us to discuss the flooring industry's biggest challenges and opportunities. From mobile services vs showrooms to mental health in tradespeople, this episode offers insights into the future of flooring and Headlam's approach.What's InsideThe evolution of customer service: mobile services vs traditional showroomsSupporting mental health in tradespeople and fostering a positive work environmentHow Headlam is simplifying operations to improve client experiencesKey DiscussionHeadlam's customer-led growth strategy is transforming the UK flooring market. With the consolidation of 32 local trading businesses into Mercado, the company is introducing a unified approach, offering:An extensive product portfolio and a national product and price list.Enhanced Trade Counter services for flexibility in ordering and collection.A specialist eCommerce platform and app for seamless product browsing and purchasing.A nationwide distribution network, beginning with a new site in Rayleigh.Chris Payne highlights how these changes are centered around customer convenience, accessibility, and trust, ensuring Headlam remains at the forefront of industry recovery despite macroeconomic pressures.Memorable Quote"Doing the right thing when no one is watching—that's the principle I lead with." — Chris Payne, CEO, Headlam Group PLCGuest InformationChris Payne – CEO, Headlam Group PLCWebsite: https://www.headlam.com/LinkedIn: https://www.linkedin.com/in/chris-payne-888a50b/?originalSubdomain=ukEpisode Sponsored By UltraFloorWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandcoWhere to find usWebsite: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In this heartfelt episode, Adam Butler of Butler Carpets & Flooring shares his inspiring journey from family business roots to building a thriving flooring company. Adam opens up about the challenges, motivations, and lessons he's learned along the way.What's InsideAdam's background in flooring and how he brought his family's business to new heightsInsights on balancing skill growth with business management and brandingTips for overcoming industry challenges and building a personal connection with clientsMemorable Quote"Go with the flow—nine times out of ten, things work themselves out by the end of the day." — Adam Butler, Butler Carpets & FlooringGuest InformationAdam Butler – Founder, Butler Carpets & FlooringWebsite: https://butlercarpetsandflooring.co.ukInstagram: https://www.instagram.com/butlercarpetsandflooring/Facebook: https://www.facebook.com/butlercarpetsandflooringEpisode Sponsored By: Ultra FloorWebsite: https://www.ultra-floor.co.ukInstagram: https://www.instagram.com/ultrafloorFacebook: https://www.facebook.com/UltraFloorUKUseful LinksFloor Skills Training CentreThe Flooring ShowWhere to find usWebsite: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced byCockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.

In this episode, we chat with UltraFloor's Vicki Stiles and Mark Berry to discuss the essential role of selecting the right supply chain partner. Discover how communication, sustainability, and quality control make a significant difference in the flooring industry.What's InsideThe impact of communication in supply chain managementHow UltraFloor ensures product quality through rigorous testing and innovative processesInsights on sustainability practices and environmental initiatives in manufacturingMemorable Quote"Confidence comes from consistency, and our job is to ensure that every product delivers the same quality time and again." — Vicki Stiles, National Sales Manager, Ultra FloorGuest InformationVicki Stiles – National Sales Manager, UltraFloorMark Berry – Key Account Manager, UltraFloorWebsite: https://www.ultra-floor.co.ukMentionsMegatron: UltraFloor's state-of-the-art production technologyEpisode Sponsored By: Ultra FloorWebsite: https://www.ultra-floor.co.ukInstagram: https://www.instagram.com/ultrafloorFacebook: https://www.facebook.com/UltraFloorUKUseful LinksFITA TrainingThe Flooring ShowWhere to find usWebsite: https://theukflooringpodcast.co.ukInstagram: https://www.instagram.com/theukflooringpodcast/Facebook: https://www.facebook.com/theukflooringpodcastYouTube: https://www.youtube.com/@cockerillco6141Produced by Cockerill & CoReach out on 01325 952548 or email hello@cockerillandco.co.ukWebsite: https://www.cockerillandco.co.ukInstagram: https://www.instagram.com/cockerillandco/Facebook: https://www.facebook.com/cockerillandco/Don't miss this episode—subscribe now for more stories and insights from industry leaders! Hosted on Acast. See acast.com/privacy for more information.