Podcast appearances and mentions of anna liotta

Anna Liotta is the CEO of Resultance, Inc., which helps organizations develop strategies for optimal employee engagement across generations. As a hall of fame keynote speaker and consultant, she helps her clients and audiences acquire, engage, and retain clients, talent, and customers. With over 20 years of experience in intergenerational communication and leadership, Anna is the author of Unlocking Generational CODES®, which details extensive research in generational studies. In this episode… Leadership styles are determined substantially by generational differences which shape hiring and communication approaches. This can create conflict between leaders and their teams, decreasing retention rates. Inclusive leadership requires aligning management forms with each generation's ethos. How can you identify and fulfill generational preferences? According to intergenerational scholar Anna Liotta, each generation is impacted by its cultural events, stigmas, and morals, creating standards that govern actions. For instance, baby boomers lack a defined work-life balance and remain loyal to one company, whereas Generation X focuses on honing transferable skills. Conversely, Millennials showcase their talents by building experiences, and Generation Z prides themselves on social and cultural influence. As a leader, you must uplevel each generational employee's skills by embracing their unique codes. In this episode of the Lead Like a Woman Show, Anna Liotta, the CEO of Resultance, Inc., joins Andrea Heuston for a conversation about intergenerational engagement. Anna shares insights on the pandemic's impact on younger generations, her entry into generational research, and how generational codes influence leadership styles.

Steve Grau, Anna Liotta and Steve Wirth join hosts Rob Lawrence and Chris Cebollero at the American Ambulance Association Annual Conference 2023 This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this EMS One-Stop/Inside EMS crossover podcast, Chris Cebollero teams up with Rob Lawrence to report on the 2023 American Ambulance Association Annual Conference from the MGM Grand, in Las Vegas. Rob and Chris discuss their own personal highlights and Rob's leadership session, delivered with Acadian Ambulance President, Justin Back. Rob and Chris are joined by Page, Wolfberg & Wirth Founding Partner, Steve Wirth, Esq., and discuss bias, the topic of Steve's conference session.  Rob then interviews AAA keynote speaker, Anna Liotta, together with Royal Ambulance President Steve Grau, as they discuss: Generational codes in the workforce The revolving door of employment Creating the milestones of forward progression Understanding that your people are you primary customer TOP QUOTES FROM THIS EPISODE “In dealing with bias, self-awareness is absolutely critical – you have to do an inventory of your life and say ‘where are these things that I've experienced and how do they affect my decision making today and my interaction with other people,' so self-awareness is really the first step.” — Steve Wirth “When you go to a conference, go up to somebody. The reason that you have a nametag, with your first name in very large font is so that I can say, ‘Hello Chris, I'm Rob, pleased to meet you. What do you do?' and that's how a network occurs.” — Rob Lawrence “Having this culture of a high-level of engagement is really focusing on our employees as our primary customer and making sure that we understand what their goals, ideals, passions are, and how to meet them.” — Steve Grau “Just by the way they answered a simple question ‘so, what do you do?' I could tell if they had been working there 2-3 weeks if they answer with a bright sparkle, ‘I work at Amazon.' But if they had been there 2-3 months, they would pause, ‘well … I work at Amazon,' And 6 months, they would drop a codeword, ‘I currently work at Amazon.'” — Anna Liotta -- Watch for more https://www.ems1.com/leadership/articles/the-10-commandments-of-servant-leadership-OkBq610vz8C12Gb1/ -- EPISODE CONTENTS Part 1: Rob Lawrence and Chris Cebollero – Serving to lead 00:30 – Rob and Chris introduction 1:30 – Car seat safety (not rated for ambulances) 3:30 – Rob's leadership session with Acadian President Justin Back on the principles of leadership, serving to lead 05:30 – Chris discusses leadership as a science 06:30 – What we want from our leaders Part 2: Steve Wirth – Overcoming bias 07:30 – Welcome Steve Wirth 08:00 – Steve discusses his conference session, “We are all prejudiced” delivered in partnership with Macara Trusty (GMR) 11:30 – The importance of networking and meeting professional friends 14:56 – Chris talks about his leadership series on EMS1 Part 3: Anna Liotta and Steve Grau – Retaining your primary customer 16:00 – Introduction: Anna and Steve 17:00 – Generational difference - Have you seen a “Star Wars” movie? 17:30 – Anna: Common sense is not that common 18:30 – The Royal Ambulance (award winning) Career Bridge Program 20:00 – Generational codes in the workforce 22:50 – The revolving door of employment 24:00 – Creating the milestones of forward progression 25:00 – Anna's Experience with Fortune 500 companies 25:30 – Understanding that your talent and people are your primary customer 26:00 – Creating an arc of experience 28:00 – Not allowing yourself to say “that's how I did it” 29:00 – Fostering the whole human 30:00 – Pulling talent forward 31:00 – Rob and Chris close ABOUT OUR GUESTS Anna Liotta Anna Liotta, creator of Generationally Savvy Communication Solutions, is an award-winning speaker, business consultant and author. She engages audiences with her practical strategies for attracting, growing and retaining top talent and loyal clients from every generation. Anna integrates communications, sociology, business psychology and demography to unify workplaces and dramatically improve company performance. Her expertise and insight have helped such companies as Pike Place Market, Intel, Wells Fargo, Microsoft, Amazon, the PGA, NBA and United Way. Steve Grau Steve Grau and his family emigrated from Ukraine in 1989, arriving in San Francisco with $80 to their name. He became interested in healthcare 15 years later, when he took a hands-on role caring for his grandfather after a series of debilitating strokes. Witnessing how emotional support impacted physical healing, Steve was inspired to leave the tech industry to start an ambulance service that focused on patient experience. Steve Wirth Steve Wirth is a founding partner of Page, Wolfberg & Wirth. In a distinguished four-decade public safety career, Steve has worked in virtually every facet of EMS – as first responder, firefighter, EMT, paramedic, flight paramedic, EMS instructor, fire officer and EMS executive. He was one of central Pennsylvania's first paramedics. Steve brings a pragmatic and business-oriented perspective to his diverse legal practice, having served for almost a decade as senior executive of a mid-sized air and ground ambulance service, helping to build the company from the ground up.

Steve Grau, Anna Liotta and Steve Wirth join hosts Rob Lawrence and Chris Cebollero at the American Ambulance Association Annual Conference 2023 This episode of EMS One-Stop With Rob Lawrence is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this EMS One-Stop/Inside EMS crossover podcast, Chris Cebollero teams up with Rob Lawrence to report on the 2023 American Ambulance Association Annual Conference from the MGM Grand, in Las Vegas. Rob and Chris discuss their own personal highlights and Rob's leadership session, delivered with Acadian Ambulance President, Justin Back. Rob and Chris are joined by Page, Wolfberg & Wirth Founding Partner, Steve Wirth, Esq., and discuss bias, the topic of Steve's conference session.  Rob then interviews AAA keynote speaker, Anna Liotta, together with Royal Ambulance President Steve Grau, as they discuss: Generational codes in the workforce The revolving door of employment Creating the milestones of forward progression Understanding that your people are you primary customer TOP QUOTES FROM THIS EPISODE “In dealing with bias, self-awareness is absolutely critical – you have to do an inventory of your life and say ‘where are these things that I've experienced and how do they affect my decision making today and my interaction with other people,' so self-awareness is really the first step.” — Steve Wirth “When you go to a conference, go up to somebody. The reason that you have a nametag, with your first name in very large font is so that I can say, ‘Hello Chris, I'm Rob, pleased to meet you. What do you do?' and that's how a network occurs.” — Rob Lawrence “Having this culture of a high-level of engagement is really focusing on our employees as our primary customer and making sure that we understand what their goals, ideals, passions are, and how to meet them.” — Steve Grau “Just by the way they answered a simple question ‘so, what do you do?' I could tell if they had been working there 2-3 weeks if they answer with a bright sparkle, ‘I work at Amazon.' But if they had been there 2-3 months, they would pause, ‘well … I work at Amazon,' And 6 months, they would drop a codeword, ‘I currently work at Amazon.'” — Anna Liotta -- Watch for more https://www.ems1.com/leadership/articles/the-10-commandments-of-servant-leadership-OkBq610vz8C12Gb1/ -- EPISODE CONTENTS Part 1: Rob Lawrence and Chris Cebollero – Serving to lead 00:30 – Rob and Chris introduction 1:30 – Car seat safety (not rated for ambulances) 3:30 – Rob's leadership session with Acadian President Justin Back on the principles of leadership, serving to lead 05:30 – Chris discusses leadership as a science 06:30 – What we want from our leaders Part 2: Steve Wirth – Overcoming bias 07:30 – Welcome Steve Wirth 08:00 – Steve discusses his conference session, “We are all prejudiced” delivered in partnership with Macara Trusty (GMR) 11:30 – The importance of networking and meeting professional friends 14:56 – Chris talks about his leadership series on EMS1 Part 3: Anna Liotta and Steve Grau – Retaining your primary customer 16:00 – Introduction: Anna and Steve 17:00 – Generational difference - Have you seen a “Star Wars” movie? 17:30 – Anna: Common sense is not that common 18:30 – The Royal Ambulance (award winning) Career Bridge Program 20:00 – Generational codes in the workforce 22:50 – The revolving door of employment 24:00 – Creating the milestones of forward progression 25:00 – Anna's Experience with Fortune 500 companies 25:30 – Understanding that your talent and people are your primary customer 26:00 – Creating an arc of experience 28:00 – Not allowing yourself to say “that's how I did it” 29:00 – Fostering the whole human 30:00 – Pulling talent forward 31:00 – Rob and Chris close ABOUT OUR GUESTS Anna Liotta Anna Liotta, creator of Generationally Savvy Communication Solutions, is an award-winning speaker, business consultant and author. She engages audiences with her practical strategies for attracting, growing and retaining top talent and loyal clients from every generation. Anna integrates communications, sociology, business psychology and demography to unify workplaces and dramatically improve company performance. Her expertise and insight have helped such companies as Pike Place Market, Intel, Wells Fargo, Microsoft, Amazon, the PGA, NBA and United Way. Steve Grau Steve Grau and his family emigrated from Ukraine in 1989, arriving in San Francisco with $80 to their name. He became interested in healthcare 15 years later, when he took a hands-on role caring for his grandfather after a series of debilitating strokes. Witnessing how emotional support impacted physical healing, Steve was inspired to leave the tech industry to start an ambulance service that focused on patient experience. Steve Wirth Steve Wirth is a founding partner of Page, Wolfberg & Wirth. In a distinguished four-decade public safety career, Steve has worked in virtually every facet of EMS – as first responder, firefighter, EMT, paramedic, flight paramedic, EMS instructor, fire officer and EMS executive. He was one of central Pennsylvania's first paramedics. Steve brings a pragmatic and business-oriented perspective to his diverse legal practice, having served for almost a decade as senior executive of a mid-sized air and ground ambulance service, helping to build the company from the ground up.

So much of our inability to connect in the workplace comes down to creating an Us vs. Them mentality when it comes to different generations. Research shows that we have five generations all coexisting in the workplace - so we need to sort this out. Such misunderstandings turn off our empathy and cause us to underperform, feel resentful, or blame others.Today, you are in for a powerful lesson in Generational Codes. - what they are, why they matter, and how you can leverage them to build bridges with different people. My guest is Anna Liotta, a keynote speaker, leadership facilitator, and generational strategist.  We talk about what generational CODES mean (hint: it's an acronym) and you'll have so many a-ha moments about why different generations do what they do, how they communicate, and what motivates them. We discuss why you may think certain generations are "entitled" or"authoritarian" and why neither is right or wrong. We explore certain phrases that cause particular friction, such as work ethic and respect. You'll discover strategies for communicating better across this generational divide - and leave with a better understanding of each other. This episode is a must-listen for anyone of any age in the workplace who wants to collaborate more effectively for great results.  To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.comKey Takeaways:Common sense is not a common thought - it always taps back to someone's own generational code and how that code was formed in their formative years. This will change from generation to generation. Traditionalist leadership, as a model, came from the military and straight into corporate America. It has created a language that is fight-or-flight, trauma lead leadership. But that is not the only way of leading - younger generations want to be part of the answer and the creation of their corporation.Conversation and curiosity are the most important keys to understanding the generational codes of each generation and how those can assist the individuals of your organization. "A Generational Code is an algorithm that is running in the background, always informing our actions and reactions about who we trust, what we believe is our right when it comes to how leaders should treat us with empathy or not, who we follow, and who we buy from." - Anna Liotta  About Anna  Liotta, CEO, Keynote Speaker, and Generational Strategist, Resultance, Inc.Anna is recognized as a top thought leader on generational success -- with a client list that includes Amazon, Bloomberg, Coca-Cola, Microsoft, the PGA, and the NBA.She is the founder of The Generational Institute™ and is the author of the bestseller, Unlocking Generational CODES©, and in 2021 was inducted into the Speaker Hall of Fame.Anna's most impressive generational credential? She is the youngest girl of nineteen children. This means that every Thanksgiving, graduation, and wedding is a case study in generational communication.Connect with Anna Liotta:  Resultance, Inc: https://annaliotta.comLinkedIn: https://www.linkedin.com/in/annaliotta/Book: Unlocking Generational CODES: Understanding What Makes Generations Tick and What Ticks Them Off Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

So much of our inability to connect in the workplace comes down to creating an Us vs. Them mentality when it comes to different generations. Research shows that we have five generations all coexisting in the workplace - so we need to sort this out. Such misunderstandings turn off our empathy and cause us to underperform, feel resentful, or blame others.Today, you are in for a powerful lesson in Generational Codes. - what they are, why they matter, and how you can leverage them to build bridges with different people. My guest is Anna Liotta, a keynote speaker, leadership facilitator, and generational strategist.  We talk about what generational CODES mean (hint: it's an acronym) and you'll have so many a-ha moments about why different generations do what they do, how they communicate, and what motivates them. We discuss why you may think certain generations are "entitled" or"authoritarian" and why neither is right or wrong. We explore certain phrases that cause particular friction, such as work ethic and respect. You'll discover strategies for communicating better across this generational divide - and leave with a better understanding of each other. This episode is a must-listen for anyone of any age in the workplace who wants to collaborate more effectively for great results.  To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.comKey Takeaways:Common sense is not a common thought - it always taps back to someone's own generational code and how that code was formed in their formative years. This will change from generation to generation. Traditionalist leadership, as a model, came from the military and straight into corporate America. It has created a language that is fight-or-flight, trauma lead leadership. But that is not the only way of leading - younger generations want to be part of the answer and the creation of their corporation.Conversation and curiosity are the most important keys to understanding the generational codes of each generation and how those can assist the individuals of your organization. "A Generational Code is an algorithm that is running in the background, always informing our actions and reactions about who we trust, what we believe is our right when it comes to how leaders should treat us with empathy or not, who we follow, and who we buy from." - Anna Liotta  About Anna  Liotta, CEO, Keynote Speaker, and Generational Strategist, Resultance, Inc.Anna is recognized as a top thought leader on generational success -- with a client list that includes Amazon, Bloomberg, Coca-Cola, Microsoft, the PGA, and the NBA.She is the founder of The Generational Institute™ and is the author of the bestseller, Unlocking Generational CODES©, and in 2021 was inducted into the Speaker Hall of Fame.Anna's most impressive generational credential? She is the youngest girl of nineteen children. This means that every Thanksgiving, graduation, and wedding is a case study in generational communication.Connect with Anna Liotta:  Resultance, Inc: https://annaliotta.comLinkedIn: https://www.linkedin.com/in/annaliotta/Book: Unlocking Generational CODES: Understanding What Makes Generations Tick and What Ticks Them Off Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

Anna Liotta, creator of Generationally Savvy™ Communication Solutions, is an award-winning speaker, business consultant, and author. She engages audiences with her practical strategies for attracting, growing, and retaining top talent and loyal clients from every generation. Anna integrates communications, sociology, business psychology, and demography to unify workplaces and dramatically improve company performance. In an episode that has been many years in the making, Anna and Lou talk about the complexity of multiple generations mixed together in today's workforce and how Anna helps organizations become more generationally savvy. ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

While some in-person events have returned, it seems that virtual meetings may still be the norm for a little while longer. Are you looking at how to shift your in-person event to a powerful virtual experience? This week, NSA's immediate past president Anna Liotta, CSP, explains how she and NSA team turned its annual conference INFLUENCE into a three-month experience delivering value that was worth the price of admission in each session.  Learn more about your ad choices. Visit megaphone.fm/adchoices

While some in-person events have returned, it seems that virtual meetings may still be the norm for a little while longer. Are you looking at how to shift your in-person event to a powerful virtual experience? This week, NSA's immediate past president Anna Liotta, CSP, explains how she and NSA team turned its annual conference INFLUENCE into a three-month experience delivering value that was worth the price of admission in each session.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Anna Liotta, creator of Generationally Savvy™ Communication Solutions, is an award-winning speaker, business consultant, and author. She engages audiences with her practical strategies for attracting, growing, and retaining top talent and loyal clients from every generation. Anna integrates communications, sociology, business psychology, and demography to unify workplaces and dramatically improve company performance. Her expertise and insight have helped such companies as Pike Place Market, Intel, Wells Fargo, Microsoft, Amazon, the PGA, NBA, and United Way. Show Notes: Website, Book , Blog

Amazing interview with Anna Liotta, President of The National Speakers Association! NSA!

Generational expert Anna Liotta talks the difference in generational response in our time of crisis, based on the way our generations were raised and how the different channels of communication used. She also foresees a paradigm shift in day-to-day life on the other end of the COVID crisis, with this unprecedented situation opening the eyes of the different American generations to new ideas. Visit https://www.learninglifeshow.com/covid19 for more. Anna Liotta is on Linkedin: https://www.linkedin.com/in/annaliotta/ And be sure to check out https://annaliotta.com/

I have experienced intense fear The fear I experienced is like the fear that comes with being an LNC. The driver ahead of me slows down. I slow down. The driver of the Geek Squad truck behind me does not. In my rear mirror I see the truck barreling towards me. In those moments in the car waiting to see if my car would get hit, I experienced intense fear. Anna Liotta, who is president of National Speakers Association, was the speaker at the event I was driving to. She said, “Being an entrepreneur means having days of terror punctuated by moments of bliss.” Click here to get the transcript for this podcast! Listen in as Pat Iyer chats about these points Fear-Based Decisions Are Bad for BusinessFear-based Decisions Lead You to Take on The Wrong ClientTake a Deep BreathRevisit Your MarketingAffirmations and procrastination and more... Related Product: Conquer Fear Capture Confidence Do you have moments of terror, doubt or of questioning your confidence? I know I do. Fear can undermine you and stop you in your tracks. Here’s an offer for some free online training directly from a plaintiff attorney. The training is called Conquer Fear Capture Confidence. In this training, Wayne Schoeneberg will address the fears of legal nurse consultants, and will show you there is a path that will get you from where you are to where you want to be!  Here’s just a sample of what Wayne will cover in this training: 4 things that keep you from successHow to get past your fears and succeed.Why fear is natural, and no one is exempt You can use these techniques to quickly achieve success and capture confidence. Get the free training to watch in the comfort of your home by going to this link: http://LNC.tips/conquer. You can also reach the training on the show notes at podcast.legalnusebusiness.com. Your Presenter Pat Iyer has been a legal nurse consultant since 1987.  She dealt with several angry attorneys and had to defuse their anger in order to understand their concerns and resolve them. 

Join Kody Bateman for episode 56 of his Relationship Marketing podcast with guest Anna Liotta. As the youngest girl of 19 children and the proud auntie of 56 nieces and nephew and 38 great-nieces and nephews, she survived and learned to thrive in a six-generation household.Anna Liotta, is the creator of Generationally Savvy Communication Solutions, she's an award-winning speaker, business consultant, and author. Anna's book, "Unlocking Generational Codes" with over 40,000 copies sold, is the key to understanding the people around you, young and old and in between. Generational expert Anna Liotta takes readers on a journey of how members of each generation think, behave, and engage. She teaches you how to overcome the “generation gap” so you can effectively communicate and develop meaningful relationships with members of all the generations in the workplace and in everyday life. Anna comes by her passion for understanding the generations organically. Anna is currently serving as the President of the National Speakers Association She engages audiences with her practical strategies for attracting, growing, and retaining top talent and loyal clients from every generation.

We talk about Anna's upbringing and how this connects to her work now and from there we start to look at the characteristics of each generation and how they are connected through families and organizations. Anna shares some of the defining attributes and recognizable features of each generation and how picking up on these cues can help us with clients. We also discuss complex spaces that might serve many different needs and expectations, misunderstandings and landmines with inter-generational communication and some of the trends we see in today's landscape.

You've got a solid idea that will help your audiences, but all of your work will fall flat if your story doesn't resonate with the crowd. Queue Tamsen Webster and Patricia Fripp, CSP, CPAE. If you're looking for guidance on how to weave your message into a story that the audience will remember after they leave the room, this is the episode for you. Plus, NSA members can access Tamsen's FREE handout to get a jump start.  Influence 2020 chairs Sylvie di Giusto, CSP, and Bill Stainton, CSP, CPAE, share how you can speak at Influence and President Anna Liotta relays NSA's five new values. Learn more about your ad choices. Visit megaphone.fm/adchoices

You've got a solid idea that will help your audiences, but all of your work will fall flat if your story doesn't resonate with the crowd. Queue Tamsen Webster and Patricia Fripp, CSP, CPAE. If you're looking for guidance on how to weave your message into a story that the audience will remember after they leave the room, this is the episode for you. Plus, NSA members can access Tamsen's FREE handout to get a jump start.  Influence 2020 chairs Sylvie di Giusto, CSP, and Bill Stainton, CSP, CPAE, share how you can speak at Influence and President Anna Liotta relays NSA's five new values. Learn more about your ad choices. Visit megaphone.fm/adchoices

Should you address a controversial topic once you take the stage? How do you address an inappropriate comment the previous speaker made just before you?  Jess Pettitt, CSP, (@jesspettitt) shares her process on deciding if you should say something, and how to address it if you do. For another point of view on addressing controversial topics from the stage, John Register, CSP, (@JFRegister) discusses how to prepare for these topics in advance, and why it's important to lead authentic discussions on these topics.  NSA 2019-20 President Anna Liotta, CSP, (@annaliotta) talks about upcoming changes to NSA's leadership structure and a better opportunity for members to volunteer to shape our content and future. Learn more about your ad choices. Visit megaphone.fm/adchoices

Should you address a controversial topic once you take the stage? How do you address an inappropriate comment the previous speaker made just before you?  Jess Pettitt, CSP, (@jesspettitt) shares her process on deciding if you should say something, and how to address it if you do. For another point of view on addressing controversial topics from the stage, John Register, CSP, (@JFRegister) discusses how to prepare for these topics in advance, and why it's important to lead authentic discussions on these topics.  NSA 2019-20 President Anna Liotta, CSP, (@annaliotta) talks about upcoming changes to NSA's leadership structure and a better opportunity for members to volunteer to shape our content and future. Learn more about your ad choices. Visit megaphone.fm/adchoices

GENERATION GAP WITH RAY STILL AND SPECIAL GUEST - ANNA LIOTTA PART 2 – Coping with Generational Crises and Moods. Book: Unlocking Generational Codes annaliotta.com

GENERATION GAP WITH RAY STILL AND SPECIAL GUEST - ANNA LIOTTA PART 2 – Coping with Generational Crises and Moods. Book: Unlocking Generational Codes annaliotta.com

GENERATION GAP WITH RAY STILL AND SPECIAL GUEST - ANNA LIOTTA PART 1 - international expert on Generational interaction. Book: Unlocking Generational Codes annaliotta.com

GENERATION GAP WITH RAY STILL AND SPECIAL GUEST - ANNA LIOTTA PART 1 - international expert on Generational interaction. Book: Unlocking Generational Codes annaliotta.com

The National Speakers Association's (@nsaspeaker) podcast, Voices of Experience (#NSAVOE ), welcomes a new host for 2019-2020--technology strategist and futurist Crystal Washington, CSP (@cryswashington).    The New York Times has called Peter Shankman (@petershankman) “a rockstar who knows everything about social media and then some.” He is a five-times best selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy. On this episode of VOE, Peter shares what professional speakers should know about the business of the future.   Michelle Villalobos, CSP, (@mivi) has been an accomplished speaker for over a decade, with a variety of programs and speeches around personal branding, business alignment, personal empowerment, and business growth. Michelle Villalobos was named one of the Miami’s top 20 under 40 for founding the Women’s Success Summit, Miami’s largest conference for entrepreneurial women. Michelle is a member of the National Speakers Association's Million Dollar Speakers Group and shares what steps speakers should take to build a seven-figure business backend with coaching and retreats.   Anna Liotta, CSP (@annaliotta) is an award-winning speaker, business consultant, and author on generational diversity, inclusion, sales, and leadership. As the new president of the National Speakers Association, she shares her background and the direction of the organization for 2019-2020.     Learn more about your ad choices. Visit megaphone.fm/adchoices

The National Speakers Association's (@nsaspeaker) podcast, Voices of Experience (#NSAVOE ), welcomes a new host for 2019-2020--technology strategist and futurist Crystal Washington, CSP (@cryswashington).    The New York Times has called Peter Shankman (@petershankman) “a rockstar who knows everything about social media and then some.” He is a five-times best selling author, entrepreneur and corporate keynote speaker, focusing on customer service and the new and emerging customer and neurotatypical economy. On this episode of VOE, Peter shares what professional speakers should know about the business of the future.   Michelle Villalobos, CSP, (@mivi) has been an accomplished speaker for over a decade, with a variety of programs and speeches around personal branding, business alignment, personal empowerment, and business growth. Michelle Villalobos was named one of the Miami’s top 20 under 40 for founding the Women’s Success Summit, Miami’s largest conference for entrepreneurial women. Michelle is a member of the National Speakers Association's Million Dollar Speakers Group and shares what steps speakers should take to build a seven-figure business backend with coaching and retreats.   Anna Liotta, CSP (@annaliotta) is an award-winning speaker, business consultant, and author on generational diversity, inclusion, sales, and leadership. As the new president of the National Speakers Association, she shares her background and the direction of the organization for 2019-2020.     Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we welcome the sensational Anna Liotta to the Sales IQ Podcast. Anna is an expert in generational dynamics of the business world and how an understanding of these dynamics can impact relationships with your customers and help with generational selling. This understanding comes from 20 years of research and consulting with clients ranging from Amazon to the NBA. Tune in and think about how you can implementing key takeaways into your conversations so you can sell more to the different generations you engage with. Where you can find Anna: https://annaliotta.com (https://annaliotta.com)  https://twitter.com/annaliotta (https://twitter.com/annaliotta)  https://www.linkedin.com/in/annaliotta/ (https://www.linkedin.com/in/annaliotta/)   Timestamps:[03:00] – Anna explains how she got into sales and how being 1 of 19 children (WOW) affected her career  [11:30] – Differences between the current and previous generations  [13:20] – Generations in the workplace [16:30] – Biggest blind spots across generations [21:40] – Behavioural styles of different generations [23:30] – Maximise your opportunities by selling to the generations [26:50] – You would not believe the most difficult generation in sales [32:50] – How you can use your knowledge of different generations to help build better personas and engagement [41:00] – The code each generation follows in the sales industry [44:30] – Biggest influence in Anna's career [46:00] – Sales: A science or an art? [47:50] – What you should do immediately after listening to this

Being specific in your topic is so important to building your brand and becoming recognized as an expert in your field.  Today, we welcome Anna Liotta to The Wealthy Speaker Show to talk about her journey and explain, if you unify your focus you can command higher fees. Anna is the CEO and Founder of The Generational Institute™, an award-winning keynote speaker and best-selling author of Unlocking Generational CODES©.  Her deep understanding of generational dynamics […] The post Picking a Lane with Anna Liotta appeared first on Jane Atkinson.

We're on vacation this week but that doesn't mean you have to be. Check out this replay from our first season. Anna Liotta was episode 17 of Learning Life (as you may be able to tell from the audio quality) but that doesn't change the importance of her research!    Crowded house growing up? Think again. Generational speaker and author Anna Liotta is one of nineteen children! Clearly, she was born into the fire of inter-generational dynamics. Anna converses with Jon about some of the data in her latest book Unlocking Generational Codes: a guide on the distinctive behaviors of each generation in the workplace. Each generation has their preferences in work and leadership style, priorities, life fulfillment, and communication habits. In the office, these distinctive behaviors have the potential to clash. In this episode, Anna breaks down when and why these behaviors occur, and how current events affect how generations approach issues. And most importantly, how to effectively utilize the strengths of people from differing generations.

Anna Liotta of Resultance Inc. talks with Tom Curran about the perception differences among the various generations responding to the Robert Kraft case.(2:00) Anna Liotta joins Tom E. Curran to discuss how different generations perspectives of the world, and how that relates to the Robert Kraft case. (9:00) Is the best way to remove drama for Robert Kraft to just come clean? (9:30) Has Robert Kraft ‘extended the story’ by not addressing the issue? (13:30) Has Robert Kraft ‘asked’ for his situation to go viral?

Anna Liotta, professional speaker and CEO of Resultance, Inc., joins Dave Will on today's EO 360° episode. She has worked with various companies and has spoken at numerous EO events to help improve their organizations on managing customers and talents from different generations. In the episode, she shares her background where her interest in studying different generations. She dives deep into the differences of the common generations present in organizations, the Baby Boomers, Gen Xers, and Millennials, and gives practical tips and advice on how to appeal and manage them in the workplace. Tune in now!

David and Jonah Stillman are the generation experts. A father and son duo, the pair inform Jon about their experience consulting for companies like Virgin and the NFL about the generational differences and strengths of Boomers, Gen Xers, Millenials, and Gen The Stillmans share important insight like the forgotten importance of career development for boomers as well as the craved face-to-face communication for employees of Gen Z. Similarly, the Stillmans emphasize the importance of appealing to customers as well as recruiting future employees across the generations.   Do you want to know more about generations in the workplace? Listen to Anna Liotta's episode on Learning Life to hear about unlocking generational codes.    Learn all of David and Jonah Stillman's tips on managing a multigenerational workplace and how to ensure success for Gen Z employees.  Watch their FREE content in the Knowledgelink Network! Not a part of the Network yet? Sign up here! Check out the Stillman's website here.  Or follow Gen Z Guru on Facebook, LinkedIn, and Twitter.  Follow Jonah on Instagram @jonah.stillman.   Want to read David and Jonah's generational research and findings?  Get their books on Amazon at the links below: Gen Z @ Work by David Stillman and Jonah Stillman When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work by David Stillman and Lynne Lancaster  

Generational expert says clinicians can deliver better care by knowing something about each of the current seven generations they live and work among.

Crowded house growing up? Think again. Generational speaker and author Anna Liotta is one of nineteen children! Clearly, she was born into the fire of inter-generational dynamics. Anna converses with Jon about some of the data in her latest book Unlocking Generational Codes: a guide on the distinctive behaviors of each generation in the workplace. Each generation has their preferences in work and leadership style, priorities, life fulfillment, and communication habits. In the office, these distinctive behaviors have the potential to clash. In this episode, Anna breaks down when and why these behaviors occur, and how current events affect how generations approach issues. And most importantly, how to effectively utilize the strengths of people from differing generations.   Want to learn more about Anna and generational codes? Check out her free content on the Knowledgelink Network.  Want to know about all things Anna Liotta? Here's her website. Curious about generational relationship dynamics? Learn more at The Generational Institute and buy her book, Unlocking Generational Codes, on Amazon. 

Anna Liotta-e: anna@resultance.com w: annaliotta.com FB: annaliotta T: annaliotta Skype: annaliotta Anna is an award-winning keynote speaker and best selling author who specializes in generational demographics. She talks about how this affects customer service, and the differences between millennials, boomers and Gen X'ers. She speaks to the 4 stages of the customer service experience.She has a whitepaper on "What Makes the Generations Tick and What Ticks them off." (for a gift.

Adam and Jeannie share updated insights on what and how millennials buy and what that could mean for your industry in the future. Are millennial trends destroying your industry? We discuss millennials quite often on this podcast because new trends are developing so fast! This time, we have fascinating (and scary?) new insights because they’re reaching a new phase of adulthood. As it turns out, millennials are different in more ways than we ever imagined. And it’s not just about skinny jeans and fad diets. For instance, millennials are not buying much beer. (What!? That’s blasphemy!) Another example is how millennials are waiting longer to get married and not buying starter homes. But these are just a couple of the trends that have hit the news lately. Millennials are making new waves in every industry at a rapid pace, and executives are crying out in their wake! So, what does that mean for your industry? Will your offering become a fading memory while millennials push forward and shape their world? Well, that’s up to you! “We really have to think about that ecosystem in the experience of millennials.” -Jeannie Walters While many companies are suffering, others are using these trends to innovate and create experiences that not only resonate better with millennials, but make things better for everyone else. That means if you pay attention and think ahead, you can have your kale and eat it too. “Sometimes the answer is not right in front of you….” -Adam Toporek Today, we’re discussing what adulthood means for millennials as consumers, and how these trends beg a shift in our priorities and the experiences we deliver. With great examples from forward-thinking companies, Adam and Jeannie have great ideas about how to adapt and move forward in this multi-generational business landscape. Related Content 360Connext® post, Obsessing over CX for Millennials Ruins It for Everyone! Customers That Stick® post, 5 Millennial Traits to Improve Customer Service Episode 220: Future Customer or Present Customer? Episode 142: Anna Liotta, Unlocking Generational Codes We're on C-Suite Radio! Check it out for more great podcasts Sponsor message Give your team the customer service training they deserve Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.   Take care of yourself and take care of your customers.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Anna Liotta is one of the top experts in the world when it comes to generational issues. In this episode, we take a look at how the different generations respond to stress in the workplace. There are plenty of nuggets! Learn how the different generations tick and what ticks them off. 

Adam and Jeannie discuss balancing innovation around the needs of the future customer with those of the present customer at Medallia’s Experience-17 conference. Is your future customer more important than today’s? Brands are investing a lot in tailoring future customer experiences for the new generation, and we saw many examples at Experience-17. Millennials are the larger of the current generations, so this is important! But millennials aren’t the only group to consider, and they do things much differently than previous generations. What works for them may not work as well for Gen X’ers, and may not work at all for Baby Boomers.   The best brands find ways to create experiences that make younger customers more comfortable while still offering the experiences older generations are accustomed to.  Can you innovate around the future customer without alienating the current customer? Should you? Thanks to Medallia for providing tickets to Experience-17, we bring you fresh examples, pro tips and fun facts from the conference.  Related Content 360Connext® post, Mobile Innovation Is Not About Your Phone! Customers That Stick® post, 5 Millennial Traits to Improve Customer Service Medallia’s Experience-17 Conference Episode 155: Don’t Forget the Baby Boomers Episode 142: Anna Liotta, Unlocking Generational Codes We're on C-Suite Radio! Check it out for more great podcasts Sponsor message: Give your team the customer service training they deserve Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook, then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.   Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

In today’s short but sweet episode, we discuss the importance of considering Baby Boomers when designing products and improving experiences. Are you turning your back on the world's third largest demographic? We’ve talked a lot about Millennials and Generation Z, but the Baby Boomers are a HUGE market demographic, and they have more spending power than anyone! So you’re missing out big time if you’re not paying attention to what they need. Designing experiences with Baby Boomers in mind can make the experience easy for everyone. This can mean huge opportunities for business across many industries, including startups. What about your customers? Can you target Millennials while making the experience better for all generations and vice-versa? Smart companies are doing just that. Listen in for examples and fun anecdotes from our hosts. Related Content 360Connext® post, Obsessing over CX for Millennials Ruins It for Everyone! Customers That Stick® post, 5 Millennial Traits to Improve Customer Service Episode 142: Anna Liotta, Unlocking Generational Codes Sponsor message: EXCELLERATE SERVICE 2016 promises to be an inspiring, engaging, & educational 2-Day conference focused on & dedicated to 5-Star Customer Service! In addition to the amazing content you will receive over the 2-day event, you will also be contributing to our larger vision of raising funds for Three Square Foodbank, a subsidiary of Feeding America, who serve food insecure residents in Southern Nevada.   EXCELLERATE SERVICE 2016 is all about customer service and service to a broader community. If you have a passion for service excellence and a heart for service, then this event is for you!   To learn more, go to http://www.excellerate2016.com/   Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Adam and Jeannie have a fascinating and entertaining discussion with Anna Liotta, author of Unlocking Generational CODES. About our guest Anna Liotta, MA, CSP is an award-winning speaker, business consultant and author with a deep understanding of how generational demographics and dynamics can affect the landscape of business. Early in her consulting career, Anna noticed a common theme:  a fundamental lack of understanding between different generations within an organization that hindered trust, alignment and long-term success.   Further, this generational misinterpretation or breakdown, was occurring across many different industries from high-tech to manufacturing, wealth management to legal services, and medical care to, insurance solutions.  Anna chose to make alignment and understanding across generations her mission.  The founder of The Generational Institute™ and author of Unlocking Generational CODES Anna leverages her Generationally Savvy Communication Solutions™ programs to help clients develop strategies for optimal communications across generations.   Anna’s clients range from consulting with the PGA of America to the NBA, from Amazon.com to Mayflower. Anna holds a Master’s degree in Interpersonal Communication and has more than fifteen years of experience in the field of intergenerational inclusion, communication and leadership.  Anna is an adjunct faculty member in the University of Washington’s Executive MBA program, and she also serves as the chair of the institutional advancement committee on the board of trustees at Antioch University, as the President of the Columbia Tower Club and as a National Board Member for the National Speakers Association. Connect with Anna Twitter LinkedIn Facebook YouTube com Sponsor message: Develop your customer experience mission Do you know how to deliver the superior customer experience you visualize? We can help your team become a force for positive change, starting with a customer-centric mission. The Customer Experience Investigators™ at 360Connext specialize in helping companies across industries and around the globe develop and internalize unique and scalable customer-focused missions. To compete with the other 89% of companies staying afloat by providing better experiences, you need a compass for making astounding changes in the customer experience while breaking down the silos that are holding you back. We offer evaluations, workshops, and roadmaps to keep your wheels firmly planted on the road to a customer-centric future. Join us on our mission To Create Fewer Ruined Days for Customers™ today. Visit us at 360Connext.com.   Take care of yourself and take care of your customers.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Shep Hyken interviews Anna Liotta, author, award-winning speaker, creator of Generationally Savvy™ Communication Solutions, founder of Generational Institute, & CEO of Resultance. Anna talks about the different generations, giving great insights on how to understand the differences and how to apply that knowledge to better serve your customers. Everyone can benefit from learning to communicate with different generations. So if you want to better understand your customers and your employees this episode is for you! Learn more about your ad choices. Visit megaphone.fm/adchoices

We start this show with a live audience at the Delta Kappa Epsilon national convention as we talk with Parker Lawson about his international studying in Spain & service work with The United Way. Our feature interview is with Anna Liotta, author of Unlocking Generational Codes. Anna shares with us her experience as a national […]