Podcasts about red slice

We have talked a lot on this show about the benefits of a diverse and inclusive culture and how it leads to outstanding business results. But did you also know how DEI helps your company manage risk and future-proof against churn, productivity loss, and potentially falling behind in the market?Today, you will hear one of the best definitions of DEI and how it enhances your organization. And the definition will leave you hungry for dessert!Vivian Acquah shares a very clear - and delicious - definition of DEI, how the strategies and mindsets ensure your organization manages risk effectively, the financial costs you pay when you actively shy away from DEI, and an amazing look at how she uses virtual reality to help leaders truly understand what many in their organizations experience daily. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:While the term DEI has been vilified recently, DEI is just like the best carrot cake - every aspect of the ingredients, the cooking temperature, and all of the elements make it great.Company loyalty is no longer guaranteed just because you pay your employees. Partnering with, not overpowering, your employees gives you better, stronger, and longer-term results. What motivates you may not be what motivates your employees. We all have different motivators. "What I see happening now with the companies that are walking away, they are making a lot of short-term decisions that are going to impact them in the long run." — Vivian AcquahEpisode References: Drive: The Surprising Truth About What Motivates Us by Daniel PinkHelp Them Grow or Watch Them Go by Julie Winkel Giulioni and Beverly KayeTEDx: I've Lived as a Man and as a Woman: Here's What I Learned - Paula Stone WilliamsFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Vivian Acquah, Certified DEI TrainerVivian Acquah CDE® is a respected DEI executive known for creating inclusive workplace environments. Her strategic approach blends analysis and practical tools to address systemic barriers to equity and equality. Passionate about DEI education, she uses innovative methods like virtual reality for immersive and transformational learning. With engaging training, she drives cultural transformation and boosts employee engagement.Her name, which translates to 'water,' symbolizes her role as an extinguisher of DEI-related fires. Vivian provides tangible strategies for embracing inclusive changes, benefiting high-profile clients such as Heineken, LinkedIn, Google, Indeed, Deloitte, TIBCO, Cargill, Swift, Acrolinx, KLM, and Zalando.Connect with Vivian: Amplify DEI: amplifydei.com LinkedIn: linkedin.com/in/vivianacquah Instagram: instagram.com/vivalavivenl Threads: threads.net/@vivalavivenl Enjoy this deal!Amplify DEI Cards Conversation starters for your team or other group to start down the DEI journey: https://cards.amplifydei.com/amplify-dei-cards-bundle/ Get 10% off when you use code EMPATHY at checkoutConnect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Given the country's political divide, we often hear that conversations are the key to empathy and connection. Which is true. But that also doesn't scale very well. One way to combat this is to correct dangerous political misperceptions and help us find more overlap. In fact, a Hidden Tribes study shows that 85% of Americans are more similar than we think.Today, James Coan explains the Perception Gap and how it forces us to see each other as threats rather than with compassion. This applies to the workplace as much as politics. He talks about why conversations are great, but indirect interceptions also help close this gap and bring us together. This includes More Like US's work in education, journalism, and the arts to portray each other in a more accurate light. James also shares some advice for creatives and creators on how they can help. The work is intriguing and frankly, makes a lot of sense - and it can be used by corporate leaders as well. This conversation could not be more important right now, so please learn more about their work and take a listen. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Books, movies, and other media that feature characters who are “not like us” are not there to convert your children; they are there to expose people to different experiences and lives for better understanding. We're never going to be able to tap into the conversations and the empathy of listening to one another until we realize that we're closer than we think we are.People who feel threatened, especially to their safety and security, are more open to authoritarian tendencies. By focusing on the desire for atypical leadership, people are able to work better together rather than fight. "Every day Americans tend to be more similar ideologically than fellow Americans tend to realize. An average Democrat or Republican will agree on more and are less extreme than people realize." — James CoanEpisode References: Mónica Guzmán: How to Have Fearlessly Curious Conversations in Divided Political TimesEdwin Rutsch: How Empathy Circles Can Change the WorldSimilarity HubTrusting NewsHidden Tribes StudyBridge Entertainment LabsBuildersBraver AngelsStanford Strengthening Democracy ChallengeFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About James Coan, Co-Founder and Executive Director, More Like USJames Coan is Co-Founder and Executive Director of More Like US, which corrects dangerous political misperceptions of each other at scale. He previously served as DC Alliance Co-chair and Mid-Atlantic Regional Lead for Braver Angels, one of the largest organizations dedicated to reducing political divides, and previously co-led social media and Ambassador outreach nationally. He has been involved closely in the field since shortly after the 2016 election, with a main interest in achieving goals at scale. He brings 10+ years of strategy consulting experience and has worked at a think tank after receiving a degree in public policy from Princeton.Connect with James Coan More Like US: https://www.morelikeus.org/ LinkedIn: https://www.linkedin.com/in/james-coan-6465b15/ Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today's uncertain job market, what separates endless applications from landing your ideal role? Kim Bohr sits down with Tim Sprangers, CEO of Orin Rice, a Seattle-based sales recruiting firm, to uncover the levers you can control in the process. With over a decade of experience connecting top talent with leading companies, Tim offers practical guidance for navigating what he calls the current "uncertain market," where both employers and candidates hesitate to make moves. This insightful conversation explores how leaders can approach their job search like a sales cycle, effectively pivot between industries or functions, and simplify their value proposition to stand out. Tim shares what recruiters look for in resumes, why networking before you need it pays dividends, and how to determine if a recruiting partner truly adds value. Whether you're hiring talent or seeking new opportunities yourself, discover strategies for gaining a talent advantage even in challenging market conditions. Learn to position yourself effectively, leverage your network strategically, and approach career transitions with confidence. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:We're in an "uncertain market" where both employers and candidates hesitate to make moves Track your job search like a sales cycle to identify exactly where you're falling short When pivoting careers, focus on either transferable skills or industry knowledge Make your resume content-rich with measurable achievements rather than fancy formatting Network proactively before you need it, and help others without expectation Your questions during interviews often matter more than your answers "If a seven-year-old can't understand what you do, it's overcomplicated." "You can control the input. Sometimes you can't control the output... you've got to control the things that you can, which is your effort and your energy and the time that you're putting into it." — Tim SprangersAbout Tim Sprangers: Tim Sprangers is the CEO of Orin Rice, a Seattle-based sales recruiting firm connecting top professionals with leading Pacific Northwest companies. With over a decade in recruitment, Tim's quality-over-quantity approach ensures employers and candidates find the right fit through understanding each party's needs. Orin Rice donates a portion of profits to nonprofits, including FARE and Treehouse.About SparkEffect:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Tim Sprangers: Website: https://www.orinrice.com/ LinkedIn: https://www.linkedin.com/in/timsprangers/ Orin Rice Google ReviewsConnect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Learn more about Maria's work and books: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Building leadership muscles and practicing leadership is not always pretty. It's got to get messy if you want to master it. Nothing brought this home to me more than a recent CrossFit workout where I really started to understand the power of muscle memory and why constant skills development is required to keep yourself sharp.Leadership is like this - we are never done learning, never done changing, and that means we cannot quit as we authentically embrace new models of leadership, work with those in our communities, and aren't afraid to look messy. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Leadership doesn't have to be perfect, it just needs to be authentic. Find your community - find those who will be honest with you, hold you accountable, help you sharpen your skills, and help you hone your human-centered leadership skills. Embracing new models might feel uncomfortable and take time to embrace while getting the results you want, but that doesn't mean you stop. Just keep going. "It's the people that keep learning, growing, striving, and sharpening that edge that are the ones that become the legacy leaders." — Maria RossEpisode References: I have a FREE upcoming 2-day virtual leadership event with me! Let's have a chat first to see if this aligns with your goals and where you are right now. Visit www.TheEmpathyEdge.com/event to sign up for a time.Maria's Latest Forbes Article: Gen Z and the Empathy Expectation https://www.forbes.com/sites/mariaross/2025/04/30/gen-z-and-the-empathy-expectation-what-workplace-leaders-need-to-know/Coach Scott of Stoneway Fitness: https://www.instagram.com/scottmrodriguez/Listener Feedback! Please fill out the short survey here at https://bit.ly/edge-feedbackFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Most high achievers never look back and see how far they've come. They tend to focus on perfection and not wanting to let anyone down. Because of their outward focus on others - colleagues, customers, or employees - They often don't know how to be empathetic and tender with themselves.Empathy starts with self-awareness and self-care so leaders who want to achieve their goals would be wise to practice tenderness and empathy for themselves first. This kind of self-reflection and tenderness for self will help them be an effective and inspiring leader for others.Today, author and leadership coach Lauree Ostrofsky joins us to talk about self-empathy and owning your leadership style. Lauree shares how challenging and yet worthwhile self-empathy can be. We discuss the downside of empathy and how to balance focusing on others with caring for yourself. She talks about how to develop our sense of self so we don't fear reinvention, we can take better risks, and avoid unnecessary worry or anxiousness that doesn't serve us. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Dig into your fears and discomforts. It may just be an opportunity that is outside your comfort zone and making you feel vulnerable. Fear is an opportunity. Make a list of compliments you receive as you receive them - we need the physical evidence of what we have accomplished and where we have been to see how we've gained the confidence we have now.Sometimes you have to give yourself space before you can give space to the other person to hear and empathize with what they're saying and needing. Own who you are without apology. You can invite people in and invite them to also own who they are. "There's a way to value people and value yourself at the same time, and it really takes understanding of yourself." — Lauree OstrofskyFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Lauree Ostrofsky, Founder, Simply LeapLauree Ostrofsky, PCC, CPC helps women leap: clarify what they want and feel more confident putting themselves out there. For more than two decades, she has been an author, coach, and hugger with a client roster that includes executives at IBM, Microsoft, Harvard, the U.S. Department of Health & Human Services, and the Girl Scouts of the USA. Her books are, Simply Leap, a happy how-to about facing the fear of reinvention and enjoying the crap out of your life, and I'm Scared & Doing It Anyway, a memoir about her reinvention after a devastating brain tumor diagnosis at 28. Connect with Lauree Ostrofsky:Simply Leap, LLC: http://simplyleap.com LinkedIn: http://linkedin.com/in/laureeostrofsky/ Facebook: http://facebook.com/SimplyLeap Instagram: http://instagram.com/lauree_ostrofsky/ Threads: http://threads.net/@lauree_ostrofsky Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

What can stoicism teach us about empathy in modern life? This centuries-old philosophy can be directly applied to what we face now in our workplaces and our world.Shermin Kruse is here to talk to us about her latest book, Stoic Empathy. She shares what stoic empathy means and how the fusion of these seemingly opposing forces is particularly relevant today. She shares her personal story and how her immigrant journey shaped her understanding of empathy and stoicism. Sher also talks about how she leveraged stoic empathy as a lawyer to great success. We discuss practical tools for building influence and emotional regulation that you can start using today with your employees, your partner, or your kids!Whether you're a corporate leader, educator, parent, or simply seeking tools to navigate personal and professional challenges with integrity, you will love this conversation! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Most of our relationships are long-term. Those are whom you owe a long-term duty to engage in and sustain that relationship.Our control in this world is not fixed - everything changes, everything evolves, and we need to be able to accept that we can't change and control everything.Stoicism allows you to make informed and deliberate decisions rather than reactive decisions, especially in difficult situations.Create relationships where you feel safe and are willing to trust the other person, even if you may not understand or agree in the moment."Know that silence is not submission, pause is not acceptance, and that even understanding is not agreement." — Shermin KruseEpisode References: Robin Dreeke: Spycraft and the Leadership Code of TrustChris L. Johnson: When Leaders Pause, They WinRenee Metty: Why Mindfulness Makes You a Better LeaderLaura Vanderkam: https://lauravanderkam.com/ From Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Shermin Kruse: Corporate Advisor, Law Professor, and Author of Stoic EmpathyShermin Kruse is a globally recognized author, negotiation consultant, law professor, and TEDx producer specializing in stoic Empathy, leadership, and complex negotiation, leadership, and complex negotiation. Born in Tehran during political upheaval, she immigrated to Canada as a child, later earning degrees in philosophy and neuropsychology from the University of Toronto and a law degree from the University of Michigan.She is the author of Butterfly Stitching, a critically acclaimed novel, and Global Transactions and Regulation, a key resource for law and business professionals. Her latest book, Stoic Empathy, blends cognitive empathy with stoic principles to offer a transformative framework for leadership, influence, and resilience.Shermin continues to champion empathy, resilience, and ethical leadership through her work in academia, business, and the non-profit sector.Connect with Shermin ("Sher") Kruse:Website: sherminkruse.comLinkedIn: linkedin.com/in/shermin-kruseFacebook: facebook.com/sher.kruseInstagram: instagram.com/sher_kruseBook: Stoic Empathy. Also on her website. Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Masculine traits. Feminine traits. Can we please stop gendering leadership skills and focus instead on the human traits that will enable us to thrive?Today, I speak with culture and leadership expert Moe Carrick about gender traits in leadership. We discuss the traditional leadership narratives and the negative impact that has on both men and women in the workplace. We talk about the crisis for men and boys right now and why men are falling behind in all sectors. Moe shares the difference between emotionality and emotional intelligence and how we can help debunk outdated myths of masculinity. And she shares some great stories from past clients and what they were able to achieve as a leadership team in tough times when they embraced emotional intelligence and vulnerability. We dissect the current backlash toward more "masculine” energy in the workplace, which will only hinder our innovation and success, and the role women leaders can play to encourage healthier, more emotionally grounded leadership. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Gender has nothing to do with being a successful leader. While some traits may be considered more masculine or feminine in energy, skills are not gendered - they are all human traits.There is a difference between emotionality and emotional intelligence. Emotionality is unmetabolized emotional expression. Emotional intelligence is a source of data helping us navigate emotionality.Everyone needs to resist their own internal messaging about what good leadership looks like - it is not command and control or blaming and shaming. It is empathy and collaboration. "If we're going to encourage male vulnerability and male emotions in the same ways we experience and give women permission to express feelings, we need to be prepared to not jump into fixing and solving what they're struggling with." — Moe CarrickEpisode References:The Empathy Edge: Pam Fox Rollin: How to Grow Your Group Into a TeamThe Athena Doctrine By John Gerzema and Michael D'AntonioAtlas of the Heart by Brené BrownRichard Reeves: Institute for Men and BoysSuitsFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Moe Carrick, CEO and Culture and Leadership PioneerMoe Carrick is a pioneer in workplace culture and leadership, known for her award-winning frameworks that have helped companies like Nike, Reddit, and Amazon improve engagement, reduce burnout, and drive performance. A TEDx speaker and bestselling author, Moe's work has transformed businesses across industries for over two decades. She specializes in creating environments where people thrive, rooted in her deep expertise in leadership, human connection, and innovative workplace practices.Connect with Moe:Moementum, Inc: moementum.comLinkedIn: linkedin.com/in/moecarrickInstagram: instagram.com/moecarrickCulture Pulse Check: moementum.com/people-culture-pulse-checkWorkMatters Kit: moementum.kit.com/workmattersTedX: Rethinking Women's Role in Defining MasculinityTedX: Workplaces Fit for Humans Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.What happens when the HR executive who once handled outplacement for others suddenly finds herself on the receiving end? In a candid role-reversal conversation, Kim Bohr sits down with Karen Hague, a former Head of HR who experienced executive outplacement firsthand and transformed that challenge into an opportunity by becoming a career coach for executives facing similar transitions. Together, they explore how leaders can navigate career disruption with grace, purpose, and strategic vision.This candid conversation reveals how outplacement—often viewed as an ending—can become a powerful catalyst for professional growth and personal transformation. Karen shares vulnerable insights from both sides of the table: implementing outplacement as an HR leader and experiencing it personally.Discover practical strategies for building authentic professional relationships, leveraging your network effectively, and aligning your next career move with your core values. Learn why creating a structured approach to career transitions can transform uncertainty into opportunity.To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:How to overcome the shame and vulnerability that often accompanies executive transitionsThe critical importance of authenticity when crafting your transition storyWhy values alignment should drive your next career decisionPractical networking strategies that build genuine two-way relationshipsHow organizations can approach outplacement with empathy and strategic wisdom "When you show up as your authentic, transparent, vulnerable self, you're at your best. And it took me a while to realize what was my best, but I can't fake it. When I don't show up that way, it's not a good situation for anybody." — Karen HagueAbout Karen Hague: Karen is an experienced HR leader and executive coach based in the San Francisco Bay Area. With over 30 years in human resources, her career spans roles across all HR disciplines, culminating as Head of HR for a company that transitioned from private equity ownership to public status during her tenure.Karen's unique perspective comes from experiencing both sides of executive transitions—implementing outplacement strategies as an HR leader and navigating her own career pivot. Today, she channels this experience into coaching executives through career transitions, helping them discover authentic paths forward aligned with their values and strengths.About SparkEffect:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Karen Hague: LinkedIn: https://www.linkedin.com/in/karenhague/Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Here are some reflections and key takeaways from a recent webinar I co-hosted with my brilliant colleague and friend, Minette Norman. It was called “What's Next: “What's Next: The Future of Empathy and Inclusion in the Workplace.” MInette is the co-author of The Psychological Safety Handbook and author of The Boldly Inclusive Leader. And together, we had things to say!The goal of the session was simple but powerful: to create community during tough times and talk honestly about where we're at, what's challenging us, and where we go from here when it comes to empathy and inclusion at work.Let me tell you—the conversation was real, and it was energizing! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Even with the current resistance to DEI, there is still a strong business case for it. DEI initiatives are proven to drive innovation, performance, and revenue.Sometimes, rebranding DEI work as “belonging” or “inclusion” can help get buy-in.Asking “What are we missing?” can unlock better outcomes, reduce risk, and help teams innovate."In these tough times, community matters. Empathy and inclusion are not trends—they're leadership imperatives." — Maria Ross Episode References: Share your opinion! Please fill out the short survey here at https://bit.ly/edge-feedbackMinette Norman: https://www.minettenorman.comThe Psychological Safety Handbook: https://thepsychologicalsafetyplaybook.com/The Boldly Inclusive Leader: https://www.minettenorman.com/boldlyinclusiveleaderMedium: The Great DEI Hustle: White Americans Are the Real DEI Hires by Dr. Lauren TuckerFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

When you think of workplace wellness, you may picture gym memberships and yoga mats. But joy, empathy, and inclusion also create a healthy and high-performing workplace culture! We need to reimagine what wellness means!Today, Misha Safran, shares how empathy intersects with inclusion to foster innovation and equity. We also discuss how to reframe the misconceptions about empathy that exist in high-pressure workplaces. With brilliant mindset shifts and practical tips, she shares how leaders can model empathy without feeling performative, and how to navigate conflict using empathy and emotional intelligence. Misha shares the four elements of joy and why you can be more successful when you embrace them so your team can break free from chaos and transform that energy into creativity, problem-solving, and success. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Empathy is love, care, and concern - not agreement. It's having conversations, it's listening to know what's going on, and it's having healthy boundaries.Empathy before accusation.Empathy might look different depending on personality - it doesn't have to mean being touchy-feely or crying on the floor with your employees.Especially in conflict, urgency causes chaos - slow down, take a pause, take a breath, and respond, don't react. Slow down to build up. "Ask questions for the person in front of you to grow, not for you to know." — Misha SafranFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Misha Safran, Founder, Center for Empathy and Emotional IntelligenceMisha Safran, an engaging keynote speaker and author, holds a Professional Coaching Certification (PCC) from the International Coaching Federation (ICF). She is the founder of CEEQ, the Center for Empathy and Emotional Intelligence, LLC, and in 2022 was honored with the CEO Award from the National Institute of Health (NIH) for her impactful work on a DEIA training team.With infectious positivity, intuitive insights, and deep empathy, Misha creates safe spaces for individuals and teams to navigate discomfort while building essential skills. Her unique ability to support organizations in transforming conflict into connection, collaboration, and currency inspires communities to thrive, celebrate achievements, and foster renewed enthusiasm for collective work.Misha's passion lies in empowering people to reset their mindset, unlocking renewed energy, improved problem-solving, heightened creativity, and more thoughtful communication. She has dedicated her career to cultivating inclusive, sustainable relationships and fostering environments where everyone can succeed.Connect with Misha:CEEQ: ceeq.orgLinkedIn: linkedin.com/in/misha-safranFacebook: facebook.com/CEEQempathyInstagram: instagram.com/mishasafranWorkplace Wellness Program: Laughter to Joy Wellness Experience for Connection, Collaboration, and Sustainable Success - Schedule a consultation: misha@ceeq.orgBook: A Teacher's Companion: Centering Empathy & Emotional Well-Being for Yourself and Your Students and bonus package for schools! Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

There's a powerful psychological state that can paralyze us, interfere with effective relationships, block our empathy, and cause us to inflict harm. It's called shame.Today, David Bedrick shares what shame is, how it's created, and its connection to trauma. Some say shame keeps us humble, but David shares why we don't need shame because it's not the same as embarrassment or regret. We unpack why shame is not a feeling but a psychological state that can leave you numb - and how you can instead create a space of safety and security within yourself. David shares how we can snap out of a shame spiral in the moment and also gives insights as to why some people may feel a need to shame others. David makes us think about our need to “solve,” or pathologize as he puts it, shame, anger, depression, and the like rather than process root causes to make meaning. He offers an intriguing thought experiment to try to break yourself of this tendency! Lastly, we touch on how to unashame conflict and dialogue through conflict in a more productive way. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Shame is different from embarrassment or humiliation. Shame is a psychological state that may have feelings associated with it. Negative feelings are not bad - they can even be helpful for understanding our behavior and lead us to making an action toward repair. Say the criticisms in your head aloud from the perspective of the negatives - it gives you a chance to respond and advocate for yourself. "If shame enters my system, the only thing I care about is removing the bad experience I have in myself. I don't care about you. I care about being low. In the fully shame psyche, you don't exist as a person that matters to me at all." — David Bedrick, JD, Dipl. PW Episode References:The Unshaming Way: amazon.com/Unshaming-Way-Compassionate-Dismantling-Shame-Heal/dp/B0CWL19X7GThe Empathy Edge: Edwin Rutsch: How “Empathy Circles” Can Change the WorldFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About David Bedrick, JD, Dipl. PW Founder, The Santa Fe Institute for Shame-based Studies and Author of The Unshaming WayDavid is a teacher, counselor, and attorney. He was adjunct faculty at the University of Phoenix and the Process Work Institute in the U.S. and Poland. He is the founder of the Santa Fe Institute for Shame-based Studies, where he offers facilitation training to deepen the skills and awareness of therapists, coaches, and healers and workshops for individuals to further their own personal development. He is a writer for Psychology Today and the author of four books: Talking Back to Dr. Phil: Alternatives to Mainstream Psychology; Revisioning Activism: Bringing Depth, Dialogue, and Diversity to Individual and Social Change; and You Can't Judge a Body by Its Cover: 17 Women's Stories of Hunger, Body Shame and Redemption. His recent book, The Unshaming Way, has been endorsed by Gabor Mate. Connect with David:Santa Fe Institute for Shame-based Studies: davidbedrick.com Facebook: facebook.com/david.bedrick.9 Instagram: instagram.com/david.bedrick Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Truthbomb: A collection of people working in the same department, function, or even office are not necessarily a team. And if you want high performance, you need to know the difference.Today, Pam Fox Rollin shares the important difference between groups and teams - if you don't understand this, you may be consistently beating your head against a wall! - and the factors that help you turn your collection of people into a truly high-performing team. We talk about how empathy drives team performance and the transformation she has seen when leaders learn to bring empathy to their work. Pam introduces the concept of Conversations for Relationship and why understanding that those exist, even when you can't hear them, impacts performance. eWe discuss the intersection of teams and communities, and how to build a “team brand” that helps you succeed within your organization. Finally, Pam shares real-life examples from her clients on how to develop empathy and use it wisely while avoiding the pitfalls. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:There are four essential conversations teams must have: Conversation for Possibility, Conversation for Decision, Conversation for Action, and Conversation for Relationship. If there is low trust, there will be slow change. If you want your organization to change faster, you must build that trust.Take a stand, put a stake in the ground, and give people accurate information about what you're about and what your purpose is. "They needed something more, and that something more is fundamentally two things: one, a shared promise, and two…a commitment to coordinate to fulfill that promise." — Pam Fox Rollin Episode References: Right to Be: https://righttobe.org/ The Empathy Edge podcast: Carrie Melissa Jones: Building Successful CommunitiesFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Pam Fox Rollin, Executive Team Coach, and Co-Author, Growing Groups Into TeamsPam Fox Rollin coaches senior executives and C-suite teams in Silicon Valley and globally. Pam guides tech, biotech, and healthcare organizations to succeed in strategic transformation, executive development, and culture initiatives. With her Altus Growth Partners team, she is co-author of the new book Growing Groups into Teams. Her MBA is from Stanford University's Graduate School of Business, where she later served as a Guest Fellow in Leadership and Master Coach. Pam is known as an impactful speaker and valuable thought partner to leaders navigating complex change.Connect with Pam: Altus Growth Partners: altusgrowth.com LinkedIn: linkedin.com/in/pamfoxrollin Book: Growing Groups into Teams: Real-Life Stories of People Who Get Results and Thrive Together: growinggroupsintoteams.com Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Traditional Management Models Are Failing (And What Actually Works)What if Gen Z's approach to work isn't just different, but better? Join Kim Bohr and Dr. Meisha Rouser as they challenge "kids these days" stereotypes and explore why traditional management is failing this generation.Discover why questions about pay transparency and work-life boundaries signal evolution, not entitlement. Learn how leaders can adapt by understanding economic realities, setting clear expectations, and transforming feedback approaches.Dr. Rouser shares practical leadership strategies to create meaningful growth opportunities that retain Gen Z talent while building more adaptive, high-performing teams.Tune in every 3rd Thursday, right here on The Empathy Edge for the Courage to Advance episodes! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Why the "pay your dues" mentality is driving away top talentHow to transform feedback and development approaches for maximum impactThe importance of clear expectations and boundariesUnderstanding the economic realities shaping Gen Z workplace needsWhy challenging workplace norms isn't entitlement but evolution "This generation isn't just challenging workplace norms - they're showing us a better way forward. When they ask 'why do we work this way?' they're not being difficult, they're pushing us to create workplaces that actually work for everyone." – Dr. Meisha Rouser, PCCAbout Dr. Meisha Rouser, PCCMeisha is a recognized expert in organizational development, leadership, and change management with over 20 years of experience. She specializes in cultural transformation, executive coaching, and building high-performing leadership teams.  As an organizational psychologist, her research on Gen Z in the workplace provides groundbreaking insights for creating productive and meaningful work environments. She skillfully navigates organizational culture to ensure lasting impact and strategic success. Meisha holds a Ph.D. in Leadership Studies from Gonzaga University, a Master's in Organizational Development, and an Executive Leadership Certificate from MIT Sloan school of business. She has worked with clients including HP, FujiFilms, Intel, Jackson Laboratories, and the U.S. Navy. About SparkEffectSparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Dr. Meisha Rouser: Website: https://meisharouser.com/ LinkedIn: https://www.linkedin.com/in/meisharouser/ Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Courageous empathy. Yep - it takes courage and strength to break existing leadership paradigms and embrace empathy in our world today. We don't acknowledge that often enough. Embracing empathy as a leader is as much a self-development exercise as it is a leadership style! Today I speak with Sanela Lukanovic about courageous empathy, how the identity of empathy gets in the way of embracing it at the top, how it can be used against you, and how to practice empathy while avoiding burnout by starting with self-compassion. Sanela shares how her knack for coaching difficult people without blocking change can enable you to deal with the person rather than the problem. And why we sometimes swing too far between polar opposite paradigms of cold dictatorship and submissive chaos before we can land on what works right for us. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Be brave enough to be the type of leader that is required in our workplaces and our world.You must set boundaries around empathy. If you don't, you are risking burnout, people-pleasing, and submission in your leadership. You don't want to wall yourself off, but you don't want to be walked all over either.Boundaries allow you to see and allow a back and forth (like over a fence). Barriers impede progress. "It takes a lot of courage to sit across from somebody and be open and willing to hear their perspective." — Sanela Lukanovic Episode References: The Daring Greatly Programme, based on research by Dr. Brené Brown: selfdom.life/daring-greatlyThe Empathy Edge podcast episodes: Daina Middleton: How to Do Layoffs with Humanity, Inclusion, and CompassionM.E. Hart: How to Have Honest Conversations at WorkFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Sanela Lukanovic: Transformational Coach and Daring Way™ FacilitatorSanela Lukanovic is a Transformational Coach and founder of Selfdom. With over two decades of experience, Sanela empowers individuals to lead with authenticity, purpose, and courage. She is a public speaker, thought leader, and expert in coaching women leaders to overcome unique challenges and create value-aligned change.Using somatic and neuroscience tools, Sanela helps clients achieve holistic personal growth. Her impactful talks and group programs focus on building courage, empathy as a shame resilience tool, perfectionism, boundaries, and self-compassion. Her background in management consulting and cross-sector experience in leadership development enrich her coaching approach.Connect with Sanela:Selfdom: selfdom.life LinkedIn: linkedin.com/in/sanela-lukanovic-682927 Instagram: instagram.com/selfdom_life Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Diversity, equity, and inclusion have become polarizing terms in our world and that is likely because they are greatly misunderstood. Part of that misunderstanding comes from our unconscious filters - how we see the world, how we take in information, and how we assume we are “the norm" but others are different when the reality is we are ALL different.Today, Sara Taylor illuminates us by sharing what unconscious filters are and the three purposes they serve for us humans - even though they can get in the way of effective relationships. We discuss why diversity initiatives have become so polarized despite the data on how diversity and inclusion enrich organizations and the bottom line, and what we can do to better communicate those benefits by dealing with emotions and unconscious filters more than facts and figures. Sara also shares how intent and impact look different from both sides of the relationship, how to pause to check ourselves, and why leaders set the bar and build the culture so your DEIB initiatives will get traction. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:We are inputting 11 million bits of information every second across all our senses, but we can only process and are only consciously aware of 40 of those.Assume positive intent on behalf of others. Also, assume your impact isn't positive. When you take that accountability, we can communicate more effectively when we face obstacles.It is not your responsibility to make others behave empathetically. It is your responsibility to model the appropriate empathetic behavior.You can't make empathy HR's problem. It requires self-awareness and consciously slowing down to understand your own biases. "Where are we missing the mark when we know that everyone benefits from an inclusive workplace? Why is there resistance? How do we need to approach folks in our organization that are resistant in a different way for them to see what's in their self-interest as well?" — Sara Taylor. Author, Thinking at the Speed of BiasEpisode References: Intercultural Development Inventory (IDI) Assessment The Empathy Edge podcast episodes related to DEIB:Karen Catlin: How to be a Real AllyCynthia Owyoung: Diversity and Inclusion Deliver Real Results. But Have We Made Progress?Jeannie Gainsburg: How to Be a Savvy LGBTQ+ AllyRenée Freeman: Coaching Leaders to Embrace InclusionM.E. Hart: How to Have Honest Conversations at WorkFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Sara Taylor, President, deepSEE Consulting, Author, Thinking at the Speed of BiasNationally recognized speaker, author, and consultant, Sara is a thought leader in the field of DEI and Cultural Competence. Numerous individuals and organizations use her bestselling book, Filter Shift, and new release book Thinking at the Speed of Bias to increase success and create greater effectiveness in interactions across differences. Sara's company, deepSEE Consulting works with local, national, and global clients to take their Diversity and Inclusion work to the next level.Connect with Sara:Book: Thinking at the Speed of BiasdeepSEE Consulting: deepseeconsulting.comLinkedIn: linkedin.com/in/sarajanetaylorFacebook: facebook.com/deepsee.consulting Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Maria Ross, a keynote speaker, author, strategist, and empathy advocate, believes cash flow, creativity, and compassion can coexist. Founder of Red Slice, she advises organisations on leveraging empathy for better engagement. She authored ‘The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries' and hosts ‘The Empathy Edge' podcast. A dynamic speaker, Maria has addressed top conferences like TEDx, The 3% Conference, and Salesforce, with her insights featured in outlets such as MSNBC, NPR, Forbes, and Huffington Post.In this episode, Dominic explores empathy's role in leadership and business success. With Maria explaining how empathy can be cultivated, especially in education, and addresses the challenge of balancing empathy with performance. Maria introduces the five pillars of empathetic leadership - self-awareness, self-care, clarity, decisiveness, and joy - offering a framework to enhance empathy while ensuring high performance. They explore effective leadership, the role of decisiveness, joy, and empathy in workplace culture, and how leaders can make tough decisions without causing team stress.DiscoverBalance Empathy with Action: Empathy doesn't mean avoiding tough decisions. Instead, it's about acting compassionately while staying focused on goals. Gathering different perspectives helps make thoughtful choices, but avoid overthinking - decisiveness keeps progress on track.Clarity and Transparency Build Trust: Clear communication is essential. Whether setting boundaries, making decisions, or solving problems, being explicit about your intentions reduces misunderstandings and creates trust. Explaining your rationale helps others feel heard and valued, even if they don't agree with your decisions.Empathy Can Be Learned and Strengthened: Empathy is a skill that can grow with practice. Similar to building a muscle, environments that promote listening, curiosity, and collaboration can nurture this ability. Making an effort to understand others' experiences leads to stronger connections and better outcomes in every aspect of life.Empathy Drives Problem-Solving and Innovation: Empathy allows you to understand others' needs, fears, and motivations, which can lead to better solutions in any situation. Empathy isn't just about relationships - it's also a catalyst for better decision-making and innovation.Book recommendations:Rob Volpe - Tell Me More About ThatDr. Adam Dorsay - Super PsychedRobin Dreeke - Unbreakable AlliancesAnna Liotta - Unlocking Generational CodesMaria's books The Empathy Dilemma &

Work can be one of the biggest drivers of positivity in your life, but no one ever really explains how to be successful without sacrificing everything outside of the office. When you enjoy your work, you're more successful and any joy you feel on the job spills over into the rest of your life as well. Kind of like practicing empathy at work and bringing that skill home with you!My guest today is Jason Silver, author of Your Grass is Greener: Use What You Have, Get What You Want. At Work and in Life. We discuss why leaning into values matters, what he learned about people-centric leadership at AirBnB, and how he carried that into his other successful endeavors. He shares 9 of the most common workplace challenges, why the term "best practice” is dangerous, and the difference between intention and purpose. He shares powerful habits to find more enjoyment at work - which he says is not the fluff but the fuel - and he tells you exactly how to ask your boss to allow you to do your work in ways you enjoy more! Finally, we discuss why it's easy for leaders to attribute cost but less easy to attribute exponential benefits when you focus on enjoyment and people first. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Take care of your people first and they will take care of any problem your business runs into. The earlier you start, the more you can bake the values of the organization into the company and team members, which makes it easier to make every decision based on those values. It is not a waste of time to reflect and learn from our weeks. If we don't know where we were unintentionally pulled sideways or intentionally set other things aside, we won't know what we need to focus on going forward. You are not going to find every aspect of your job fun or enjoyable, but it doesn't have to be constant fun for you to find overall enjoyment in your career. "Enjoyment isn't the fluff. Enjoyment is the fuel. The more you're enjoying your work, the more likely it is that you accomplish bigger and bigger things." — Jason SilverFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Jason Silver, Founder and author of Your Grass is GreenerJason Silver is a multi-time founder of kids and a multi-time founder of companies.He gets his biggest thrill helping modern employees and their teams unlock a better way to work—surfing is a close second. He was an early employee at Airbnb and helped build an AI company from the ground up back before AI was the cool thing to do. Today, he as a self-professed "Startup Personal Trainer", advises a startup portfolio valued in the billions on how to build great, lasting companies that people actually enjoy working for. He's a sought-after public speaker, instructor, and advisor on how to transform work into one of the biggest drivers of positivity in your life. When he's not busy helping people solve their hardest workplace challenges, Jason's kids are busy reminding him just how much of a work in progress he still is too.Connect with Jason Silver:Website: thejasonsilver.comBook: Your Grass is Greener: Use What You Have. Get What You Want. At Work and In LifeLinkedIn: linkedin.com/in/silverjayConnect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at CourageToAdvancePodcast.com.The AI skills gap is widening between high-performing organizations and those falling behind. With only 27% of HR leaders feeling ready to advance their AI strategy, what separates the leaders from the laggards? Join Kim Bohr and i4cp CEO Kevin Oakes as they dive into groundbreaking research on workforce readiness in the era of AI, revealing shocking statistics about executive training and organizational success.Drawing from extensive research comparing high and low-performing organizations, Kevin shares how leading companies are leveraging AI to achieve up to 30% higher productivity through comprehensive training programs. Discover why companies like Moderna and Mastercard are succeeding with AI adoption rates of 80%, while others struggle to start.Learn why waiting to embrace AI might be the biggest risk of all, and how to position your organization for success in this rapidly evolving landscape.Tune in every 3rd Thursday, right here on The Empathy Edge! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:High-performing organizations are 17 times more likely to train their executive leaders on Gen AI, creating a significant competitive advantageOnly 11% of organizations are fully embracing AI across their enterprise, with top performers focusing on both efficiency and effectivenessOrganizations successfully scaling AI achieve up to 30% higher productivity through comprehensive training programsThe role of HR in AI strategy has dramatically improved, with non-involvement dropping from 41% to 22% in recent yearsCreating a "change-ready" culture is crucial for successful AI implementation, emphasizing learning over knowing "You want to create a workforce and a leadership team that are agile and that not only can roll with the punches but can embrace them and figure out how to use this change to our advantage." - Kevin OakesAbout Kevin Oakes, CEO at i4cpKevin is CEO and co-founder of the Institute for Corporate Productivity (i4cp), the world's leading human capital research firm focusing on people practices that drive high performance. He is the author of Culture Renovation®, an Amazon bestseller which details how high-performance organizations successfully change organizational culture. Kevin has an extensive background in HR technology and corporate development, previously founding SumTotal Systems and serving as Chairman & CEO of Click2learn. He currently serves on several boards and is dedicated to advancing human capital practices that create lasting organizational success.About SparkEffectSparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Kevin OakesI4cp: i4cp.comBook: Culture Renovation: 18 Leadership Actions to Build an Unshakeable CompanyConnect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

Today I speak with Jen Stark and Jarrid Green, Co-Directors, of the Center for Business and Social Justice. We candidly discuss how DEI and other topics became flashpoints and ideological hostages rather than sustained corporate efforts, and how companies can break this cycle. We explore the questions executives and boards are asking, how companies can respond to activist shareholders and continue to promote fairness and equity while also fulfilling their responsibility to ensure strong financial performance - and why we're “beyond the business case” so we can adapt our narrative. Jen and Jarrid offer valuable advice on how everyone from the C-suite to DEIB and CSR professionals in the trenches can stay motivated and respond. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:You cannot be neutral anymore. Consumers want to know what their money will support and want to be value aligned.Be authentic with yourself - you need to understand why you are doing what you are doing.Lean into your smaller, individual communities. Mass media and social media information sharing is not enough. "We've left the era of case-making. There are enough data points, surveys, and white papers that if it is was just rational thought governing business decisions, you'd be in a different place." — Jen Stark Episode References: Kerner Report: pbs.org/wgbh/americanexperience/features/bombshell-political-reportThe Center's Social Justice Guidebook: bsr.org/en/focus/equity-inclusion-and-justiceHow to Survive a Plague by David France: penguinrandomhouse.com/books/209900/how-to-survive-a-plague-by-david-franceSuffs: The Musical: suffsmusical.comFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Jen Stark and Jarrid Green, Co-Directors, Center or Business and Social JusticeJen Stark is a strategy development and implementation expert at complex health and humanitarian organizations with 20+ years of experience. She launched BSR's Center for Business and Social Justice in 2022 alongside Jarrid Green to illuminate a path for companies to shift from performative to transformational actions with a focus on public policy engagement and influence. She is frequently cited in business press on flashpoint topics and is an advisor to Gauge.ai and GoFundMe's Compassion Leadership Network. Jarrid Green co-designs and implements programmatic efforts alongside Jen Stark for the Center for Business and Social Justice, an initiative of BSR that seeks to mobilize companies to take systemic and intersectional approaches to their social impact efforts. Jarrid's role includes developing research, thought leadership, frameworks, and capacity-building opportunities related to corporate social impact strategies. He also provides collaborative oversight and direction for the Center's organizational and administrative functions, and acilitates the execution of the Center's ongoing corporate, civil society stakeholder, and donor activities.Connect with Jen and Jarrid:Business for Social Responsibility: bsr.org/en/collaboration/groups/center-for-business-and-social-justiceJen Stark LinkedIn: linkedin.com/in/jenstarkJarrid Green LinkedIn: linkedin.com/in/jarridgreenmba Connect with Maria:Get Maria's books on empathy: Red-Slice.com/booksLearn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

This month's Hot Take is a bit of a hodgepodge. You're going to get the chance the tell me more about you and what you want to see on the show this year (and maybe share what you wish were different) - and I warn you: I'm gonna go on a bit of a rant about how we need to desperately stop moving backwards and band together to keep achieving progress - for ourself, our organizations, and our world. You may think I'm being political and ranty, but I am truly sharing facts - albeit yes, with my personal and professional opinion layered in for context. I mean, that's why you love me, right?! My goal is to inspire you to think differently about what you are hearing and seeing and stay focused on moving forward. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Ambition, competitiveness, bravery, and strength are all key human traits. They do not need to be labeled as masculine or feminine. They belong to everyone.Sharing opportunity does not remove anyone else's opportunity. It opens the doors for more people and greater success for all.All this backlash to DEI, empathy, and emotional intelligence is a mere distraction to the last dying gasp of an old-world leadership paradigm. "That is what inclusion means: a place where you don't have to pretend to be something you're not. A place where everyone has the opportunity and access to grow and contribute - and yes, feel safe doing so." — Maria Ross Episode References: Listener Feedback! Please fill out the short survey here at https://bit.ly/edge-feedbackHuffPost: Mark Zuckerberg Praises 'Masculine' Corporate Energy Amid Meta's DEI Policy ReversalEdie Falco Reads a Letter to White SupremacistsInc: The U.S. Economy May Be Too Strong for Its Own GoodThe Center for Public Integrity: New data shows why the U.S. needs more immigrantsAdvocate: Apple, Costco stand behind DEI programsHR Grapevine: 'Doubling down' | Costco ties its colours to the mast as attacks on DEI continueFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

When we have information to give, the communication doesn't start and end with just one email, announcement, or conversation. Effective communication is more than just the info you deliver, or the words you say. It requires empathy. This is a note for anyone needing to communicate strategic shifts, return-to-work policies, performance expectations, or even layoffs.Tamsen Webster and I discuss why her work is driven by her desire to only do things once! How the risk of change belongs with the person or organization asking for it, how to understand the why behind how people approach change, and the first step in building buy-in that most people skip. She shares why leveraging pain is almost always guaranteed to fail long-term and how it's almost always possible to find common ground (and if it's not, to have a way to identify those differences clearly and without judgment). To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Every decision has a story. Every action or change we decide on has won the argument even if it is only internal.It is important to understand the story, the heart of the message, surrounding the conversations about change.Pain is the ally of quick action, but a brain in pain is not a rational brain. Once rationality is resumed, those decisions are often reconsidered.If people don't understand what you're saying it doesn't matter how powerful or important what you are saying is. "Anchor the outcome of the change in something that you fully acknowledge and you share with the person that you're talking to." — Tamsen Webster Episode References:Tamsen Website: Why Great Stories Are Empathy MachinesDia Bondi: How to Ask Like An AuctioneerSarah R. Moore: It's Possible to Parent AND Lead without Punishment- the Brain Science Behind ItFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Tamsen Webster, Message Designer and Author, Say What They Can't UnhearPart message designer, part English-to-English translator, part magpie, Tamsen Webster helps leaders craft their case for large-scale change. In addition to her work in and for major organizations such as Harvard Medical School, Fidelity Investments, and Klaviyo, she's a judge and mentor for the Harvard Innovation Labs, a professional advisor at the Martin Trust Center for MIT Entrepreneurship, and has spent over 10 years as the Idea Strategist for one of only nine legacy-level TEDx events in the world. She was named to the Thinkers50 Radar in 2022 and is the author of two books, Find Your Red Thread: Make Your Big Ideas Irresistible and Say What They Can't Unhear: The 9 Principles of Lasting Change. She lives in Boston with her husband, two sons, and two brindle Greyhounds, Hazel and Walnut.Connect with Tamsen: Website: messagedesigninstitute.comBook: Say What They Can't UnhearLinkedIn: linkedin.com/in/tamsenwebsterFREE RESOURCE: The Compact Case, designed to help people apply the principles of Say What They Can't Unhear to their own case for change. thecompactcase.com.Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaWe would love to get your thoughts on the show! Please click https://bit.ly/edge-feedback to take this 5-minute survey, thanks!

What do you do when striving to be a more human-centered leader or colleague, trying to advance your career, build your skills, and make a difference, and you're stuck with an imperfect leader, dysfunctional culture, or too much work? You start by leading yourself!Today, Elizabeth Lotardo and I discuss making the most of a job that's not your dream job. Elizabeth shares why management is harder than it was 10-20 years ago, and how to work best with imperfect bosses of all kinds. We touch on how to advocate for yourself with empathy. She shares talk tracks and mindset shifts to help you navigate how you can influence controlling the controllable and put yourself back in the driver's seat. She also shares a 10-second Jedi mind trick to shift complaining employees into accountable problem solvers! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:It's not your job to make someone else more empathetic. It is your job to control your reactions and the behavior that you're modeling.It's about leading yourself - not just in your career, but also through your career which includes new jobs as you choose.Even with all our faults, we, as humans, need one another. As you lead yourself, don't forget those around you. "If you are working for a human being, you're working for an imperfect boss." — Elizabeth Lotardo Episode References:Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationElizabeth's HBR Articles:How to Work for a Boss Who Always Changes Their MindHow to Be a Purpose-Driven Leader Without Burning OutFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Elizabeth Lotardo: VP, McLeod and More and Author, Leading YourselfElizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Her new book, Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have has been called a refreshingly candid playbook that helps you create a work experience worth loving, right now.With an undergraduate degree in advertising from Boston University and a Master's in Industrial and Organizational Psychology, Elizabeth works with senior leaders, frontline managers, and entry-level teammates to create more purpose-driven work experiences. Her clients include Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations.She is also a popular LinkedIn Learning instructor. Elizabeth writes for Harvard Business Review and her work has been featured in The Wall Street Journal and NPR.Connect with Elizabeth: McLeod & More: mcleodandmore.com Personal Website: elizabethlotardo.comLinkedIn: linkedin.com/in/elizabethlotardoBook: Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have (Despite Imperfect Bosses, Weird Economies, Lethargic Coworkers, Annoying Systems, and Too Many Deliverables) Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

You've heard me talk about Both/And leadership and about Both/And business models. The ability to balance mission-driven, social impact work with sustainable profit and growth AT THE SAME TIME. It is possible, and it's not just a theory. Today, we talk with Jonathan Beck, someone who knows this firsthand. Today, Jonathan and I discuss the tension between purpose and profit and how to recognize if you are in a growth vs. survival mindset. He chats about how to integrate compassionate and impact-driven business practices while building a business and making a profit, how nonprofits can scale personalization to drive more impact, and how to leverage innovation to make a difference. Jonathan peels back the curtain on the surprising con being run by many leading CRM players on nonprofits and how we can create a marketplace of meaning. Finally, he shares how WeGive successfully models values such as transparency, honesty, and accountability to gain trust and build relationships that benefit the company and the customer at the same time. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:In a non-profit organization, your donors are your customers. You should have an ideal donor in the same way that for-profit organizations have ideal clients. It's not enough to just say “We need your help.”Non-profits are often so busy taking care of their mission and purpose that they forget to take care of their internal team. You must steward your own culture while trying to save the world.No matter the size of your organization, as a leader, you must model accountability and vulnerability with your team. This allows others to take responsibility for what they bring to the table.How to increase engagement is not a mystery. It all comes back to creating an environment where people know their contribution and perspective matters."Giving is going digital. Consumer expectations are that they have an incredible digital experience. It's about trust and communication. It's about a purchase of identity, ultimately." — Jonathan BeckFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Jonathan Beck, Founder/CEO, WeGiveJonathan Beck is a seasoned software and financial technology entrepreneur with a strong foundation in faith-based initiatives. After successful ventures in Silicon Valley, including as a founding team member for the global digital payments solution PayStand, Jonathan returned to his roots to make a meaningful impact in the nonprofit sector. He founded WeGive, a SaaS platform that empowers nonprofits and faith-based organizations with cutting-edge fundraising and donor engagement tools. With a passion for supporting mission-driven causes, Jonathan leverages his expertise to help organizations grow, engage supporters, and maximize their impact.Connect with Jonathan: WeGive: wegive.com LinkedIn: linkedin.com/in/jonathanbeck1 Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in here every 3rd Thursday, or visit CourageToAdvancePodcast.com.Kim Bohr and anthropologist Aaron Delgaty, PhD dive deep into the "arrival fallacy" - the pervasive belief that happiness and fulfillment lie just beyond the next project deadline, quarter, or milestone. Drawing from extensive research on workplace dynamics, they explore how four essential elements - continuity, reciprocity, purpose, and hope - shape our working relationships and overall job satisfaction. Through the lens of anthropology and organizational behavior, they examine why we fall into patterns of perpetually postponing contentment and how this impacts everything from team dynamics to bottom-line business outcomes.The conversation weaves together insights from Gallup's research on employee engagement, real-world examples of boundary setting, and practical strategies for breaking free from the "things will get better" cycle. You will be challenged to have honest conversations about work relationships and learn why misalignment isn't always about bad management. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Having honest conversations with yourself and others is crucial for maintaining healthy working relationshipsThe four essential elements of working relationships are: continuity, reciprocity, purpose, and hopeSetting clear boundaries is vital for sustainable work practices and personal wellbeingMisalignment in work relationships isn't always about bad management - sometimes it's about fitEven introverts need to talk about workplace challenges to create positive change"The arrival fallacy is like balancing on a one-legged stool of hope. You might maintain it temporarily, but you're operating on an unsustainable promise of 'someday.'" - Aaron Delgaty, PhDAbout Aaron Delgaty, PhDAaron Delgaty, PhD, is a cultural anthropologist and ethnographer. He received his doctorate in cultural anthropology from the Univeristy of North Carolina at Chapel Hill in 2020. His research explores what shapes worker and workplace resilience and how resilience resists, crumbles, or reforms in the aftermath of personal and collective disaster. In addition to teaching research methods and anthropological theory, Aaron leads research for brand strategy agency TSC.About SparkEffectSparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Aaron Delgaty, PhDThe anthropology of work: aarondelgaty.comTSC: tsc.chatAaron's Book: Working Relationships: Crisis and resilience at the heart of employee experienceLinkedIn: linkedin.com/in/adelgatyConnect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get Maria's new book: TheEmpathyDilemma.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Can genius and empathy coexist or are we doomed to put up with tortured, erratic leaders to find breakthroughs? People cite examples of temperamental, even bullying, genius leaders who create toxic workplaces and use their ability to unlock innovation as an excuse for their damaging behavior. My guest today, Taryn Voget, debunks this myth, shows us what genius is all about, and how empathy serves as a catalyst for genius.Today we discuss what genius is and why it's not simply about being born with it. Taryn shares the link between genius, spirituality, and empathy - and some unique ways leaders have leveraged empathy to achieve innovative insights. She shares how genius actually works and offers you tips on how to enhance your and your team's genius in the workplace. You will leave today's episode inspired to embrace and cultivate your own genius. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Genius is a verb, it is not something you can measure on a test.Effective engagement and genius happen when you try to see things from the other person's point of view and address those goals, fears, needs, expectations, and aspirations.Are you excited as a leader? The energy you bring will be the energy that the team feels. If you're not operating from excitement, how can you expect your team to be?"Genius is activated through excitement, because that is the driving engine that creates continuous improvement, getting better over time." — Taryn Voget Episode References:Big Magic: Creative Living Beyond Fear by Elizabeth GilbertThe Empathy Edge podcast: Denise Roberson: Mistakes Leaders and Boards Make When Thinking About PurposeFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Taryn Voget: Founder, EveryDay GeniusTaryn Voget is a leading expert on genius and the founder of Everyday Genius, a media and education company that unpacks the strategies of genius from the world's top minds. Through her engaging and relatable videos and podcast, Taryn shares these strategies with actionable insights that help people fast-track their growth and unleash their genius.Known for her dynamic talks on genius, innovation, passion, purpose, and business, Taryn inspires audiences to think bigger and aim higher. She's the author of six books on the strategies of genius (plus a memoir!) and works with individuals and organizations to uncover and amplify their unique genius.Taryn's clients include industry giants such as SpaceX, Disney, The Bill & Melinda Gates Foundation, Gap Inc., Genentech, and many more.Connect with Taryn:Everyday Genius: everydaygenius.tvTaryn Voget Consulting: tarynvoget.comX: x.com/tarynvogetLinkedIn: linkedin.com/in/tarynvogetFacebook: facebook.com/tarynvogetInstagram: instagram.com/tarynvogetYouTube: youtube.com/@tarynvoget Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

When did soft skills like empathy become deprioritized in the tech industry? My guest today shares a little history lesson on how that happened and why initially those soft, human skills were always a vital part of successful innovation and technology before they got separated. Only now are they finding their way back to each other in software development and programming to solve the 21st century's most complex challenges. Today, I talk with Andrea Goulet. We talk about how soft skills like empathy lost favor in technology curricula, and how she built her business centered around empathy before it successfully merged with another company. She talks about the research she uncovered on programming models that parallel human communication. And we discussed why the current AI landscape is moving so fast but that her models can be used to ensure we intentionally apply empathy to deal with long-term consequences while still gaining short-term benefits. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Investing in empathetic communication will positively impact any team you're on. Having a good understanding of empathy drives any industry.80 to 90% of our miscommunications happen at the concept level because you can say something and someone can understand the word but might think of it as a different thing.The four dimensions of human communication and our ability to pivot and understand one another are: catch, collect, connect, and communicate. "Whether we're talking about software, building pyramids, or finding new ways to hunt and take down the mammoth, empathy is the mechanism that enables us to communicate, collaborate, and solve complex problems together." — Andrea Goulet Episode References:Ilana Ben-Ari: How The Empathy Toy is Changing the WorldFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Andrea Goulet: Co-Founder, CorgiBytes, Founder, Empathy in TechAndrea Goulet is on a mission to integrate empathy into the software industry. She is a sought-after international keynote speaker, experienced software executive, and award-winning industry leader. Her expertise centers on using empathy and effective communication to modernize legacy and mission-critical software systems.Through her online courses, Andrea has taught over 50,000 students how to level up their empathy and communication skills to create better software. She is the author of the forthcoming book, Empathy-Driven Software Development, and the founder of Empathy in Tech, an online community where code and compassion connect.Connect with Andrea:Website: andreagoulet.comEmpathy in Tech: empathyintech.comLinkedIn: linkedin.com/in/andreamgouletHer coming book: Empathy-Driven Software Development Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Welcome to the No Labels, No Limits Podcast, where we share inspiring stories about resilience and growth. In this episode, host Sarah Boxx talks with Maria Ross, a keynote speaker, author, and empathy advocate, about how empathy can transform leadership and everyday life.Maria Ross's life took a dramatic turn at 35 when she survived a brain aneurysm. This experience reshaped her perspective on connection and leadership. Now, as the founder of Red Slice and author of The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries, Maria helps organizations create cultures rooted in empathy. Her TEDx talk, How to Trojan Horse Leaders into Being More Empathetic, has inspired audiences worldwide.Highlights from the EpisodeCompartmentalization: Maria discusses how leaders can compartmentalize emotions to handle challenges effectively while staying true to their values.The Five Pillars of Empathetic Leadership: Maria introduces the five pillars from her book, The Empathy Dilemma, which guide leaders to:Self-Awareness: Understand emotions and triggers for authentic leadership.Self-Care: Prioritize well-being to sustain effectiveness.Clarity: Communicate transparently to build trust.Decisiveness: Make tough choices with confidence and compassion.Joy: Embrace positivity and fulfillment in leadership.Building Empathetic Workplaces: Maria shares practical advice on overcoming barriers to empathy in organizations and fostering cultures where people and performance thrive.Actionable insights:Learn how empathy drives personal and professional success.Discover tools for balancing emotions and decisions.Be inspired by Maria's journey of resilience and transformation.Free Gift: Get a free chapter of The Empathy Dilemma! Visit The Empathy Dilemma to claim your copy.Connect and Learn More with Maria:Website: Red SliceLinkedIn: Maria Ross & https://www.linkedin.com/company/red-slice-llcInstagram: @redslicemariaTwitter: @redsliceFacebook: Red SliceYouTube: Maria Ross ChannelConnect and Learn More with Sarah Boxx: The SandBoxx offers Nonprofit business consulting and coaching for leaders.Empathy is a powerful force for good in leadership and life. Maria's story reminds us that compassion and resilience can transform lives. Tune in to learn how to lead with empathy without losing yourself.Don't forget to subscribe to the No Labels, No Limits Podcast for more inspiring stories and practical insights.#empathy #empatheticleadership #leadership #nonprofits #balance #inspiration Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Your culture is shaped by models, expectations, and accountability. It's not enough to have pretty values statements up on the wall if they are not a part of everyday interactions internally and externally. But simply telling your people to "be nice" can be its own risk. What does nice actually mean? How is it different from the skill of empathy or the impact of kindness? You may be surprised to learn why simply being nice can be risky and why empathy and kindness are more practical values to model and reward.My guest today is Mikaela Kiner, founder, CEO, and executive coach. We discuss the risk of being nice and how it can hamper connection and results. Why and how to expect kindness from everyone you work with - from colleagues to partners to clients. How clarity is kind - and leads to better results. Mikaela shares tips on making more space to practice listening and empathy and the tradeoff you make when you claim you "don't have time" to build those connections with your employees. And Mikaela shares why two big-empathy, high EQ execs from two of the largest tech giants in the world are her all-time favorite clients. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Helping people figure out if they're in the right role is empathetic. Forcing someone to stay in a role because it's “nice” isn't empathetic. People tend to think short-term, but we need to consider long-term investment. Putting time into your team will help with retention, which will save time in recruiting and training later. Schedule less in your day. Then, when a team member reaches out or an emergency happens, things will feel less frantic and frustrating, which leads to greater empathy.Think of tactics as a team that will help your organization feel less busy and less frantic by scheduling in buffer time. "Something that so many people forget is that you can have really healthy, non-adversarial conflict. We can disagree, we can speak our minds, we can hash things out in a way that isn't nasty or argumentative." — Mikaela Kiner Episode References:The Empathy Edge Podcast: Justin Jones-Fosu: How to Respectfully Disagree - and Not in a Passive-Aggressive WayI Respectfully Disagree by Justin Jones FosuFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Mikaela Kiner, Founder & CEO, ReverbMikaela Kiner is a founder, CEO, and executive coach. Her company Reverb helps organizations create healthy, inclusive cultures. Prior to Reverb, Mikaela held HR leadership roles at Northwest companies including Microsoft, Starbucks, and Amazon. She enjoys coaching leaders at all levels and working with mission-driven organizations. Mikaela is the author of Female Firebrands: Stories and Techniques to Ignite Change, Take Control, and Succeed in the Workplace. Her young adult children are good at challenging the status quo and are a constant source of learning and laughter.Connect with Mikaela:Reverb: reverbpeople.comLinkedIn: linkedin.com/in/mikaelakinerInstagram: instagram.com/mikaela_firebrandBook: Female FirebrandsOnline Training: Practical Skills for Great People Leaders: reverbpeople.com/services/leadership-development/on-demand-management-training Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Imagine a world where compassion is the norm. This is the world I'm trying to build with my work. In this final Hot Take episode of 2024, I talk about the importance of humanity, compassion, and empathy in all aspects of our lives and businesses and remembering those things that matter most as we go into 2025. With clear statistics from the 2024 Businesssolver State of Workplace Empathy report showing increased loneliness, toxic workplaces, and higher mental health challenges, it's key that we fight against these negative trends by embracing our values, modeling them, celebrating them, and rewarding them in whatever sphere of influence we have. We fight by disproving the false belief that you can't be empathetic and successful or impactful at the same time. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Business is just another way we humans interact with one another. We should be able to be whole people wherever we are in the world. However, we move about it, and with whomever we choose to interact. We cannot “go gentle into that goodnight,” as poet Dylan Thomas once wrote. Human connection, empathy, and compassion are worth fighting for. Embracing empathy is how we will change the cultures of toxic workplaces and improve mental health."I invite you to be part of turning the tide - speak out, and model empathy and compassion whether you're with your kids, on social media, stuck in traffic, or, yes, at a budget meeting at work." — Maria Ross Episode References: Get a volume discount on multiple copies of The Empathy Dilemma for employees, Colleagues, partners, clients, or customers: Check out both Book Passage and Porchlight Books at www.TheEmpathyDilemma.com. For brand customization or a custom landing page for fulfillment, please contact me directly and I'll take care of you with Porchlight: https://red-slice.com/contact/A Force for Good: The Dalai Lama's Vision for Our World by Daniel Goleman2024 Businessolver State of Workplace EmpathyApple TV series SeveranceRelated Articles:3 Observations About Compassion from the Dalai LamaHow Purpose Leads to Company SuccessEmpathy for Others Starts with Empathy for Yourself From Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

In today's episode of Courage to Advance, brought to you by SparkEffect, Kim Bohr and Tracy Wik, VP of Business Strategy at Harrison Assessments, challenge traditional approaches to workplace stress. Drawing from decades of behavioral data and leadership experience, they expose how burnout often stems from unconscious behavioral patterns rather than workload alone.With 83% of U.S. workers suffering from workplace stress and 76% saying it affects their personal relationships, organizations continue investing in wellness programs and workload reduction—yet engagement and productivity still suffer. Why? They're treating symptoms, not causes.Kim and Tracy demonstrate how our greatest strengths—whether being extraordinarily helpful, highly empathetic, or achievement-driven—can become our biggest derailers when overused. Drawing from Dr. Dan Harrison's research on leadership paradoxes, they reveal how balancing seemingly contradictory behaviors is essential for sustainable leadership success.You'll discover:Why high performers unknowingly sabotage their effectivenessThe critical difference between personality traits and behavioral tendenciesPractical strategies for breaking the burnout cycleHow to develop a more expansive leadership repertoireDon't miss the special offer for listeners to access the Harrison Assessment tool, complete with a professional debrief. Additional resources, including a self-reflection guide, are available at CourageToAdvancePodcast.com. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com"People don't work in aggregate. They work in moments, they work in conversations, they work in individual connections." - Tracy Wik, VP of Business StrategyEpisode References:Self-Defeating Behaviors that Kill Good Work: The Leadership Triangle by Dan Harrison, Pd.D.The Benefits of Employee Engagement: Gallop 10th-meta-analysis researchLeadership Bermuda Triangle Assessment: 15 Warning Signs of Team Misalignment & Performance About Tracey Wik, VP of Business Strategy, Harrison Assessments: A disruptive talent management strategist, Tracy Wik transforms how executives view their workplaces and careers. With over two decades of experience, she sees beyond spreadsheets to unlock human potential, helping leaders reimagine what's possible. A recognized speaker on strategy, culture and women's entrepreneurship, Tracy developed innovative executive coaching programs to advance women into senior leadership roles and serves as a Founding Forty Board member of DePaul University's Women's Entrepreneurship Institute, the only research-based women's accelerator globally. Her mission: make executives love Monday mornings by turning workplaces from soul-crushing machines into engines of human possibility.About SparkEffectSparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Connect with Tracey Wik and Harrison Assessments:Harrison Assessments: harrisonassessments.comLinkedIn: linkedin.com/in/traceywikConnect with Kim Bohr and SparkEffect:SparkEffect: sparkeffect.comCourage to Advance: sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn: linkedin.com/in/kimbohr Connect with Maria: Get the podcast: TheEmpathyEdge.comLearn more about Maria: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Today, sports fans and high achievers, you're in for a treat! Empathy is not soft. It's not weak. Nothing thrills me more than when I can share examples of empathetic leadership that help win national championships or create winning sports dynasties. You may recall my example of Golden State Warriors coach, Steve Kerr, in my book, The Empathy Dilemma.Emmy award-winning producer and sports broadcaster Jen Mueller shares how she's seen coaching and leadership styles evolve in the last few decades, how she conducts sideline interviews with athletes who may have either had the worst or best day of their careers, why empathy is not just showing up on a bad day, but encouraging and celebrating your team's best days, and why top athletes and performers crave clarity and feedback in order to get better. You'll get so many tips on how to deliver feedback, ask the right questions, and infuse joy and levity into your team for championship-level performance. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:We don't need or want to be cruel in the name of candor. Candor and clarity are empathetic and can help everyone understand where they are at. Prepare ahead so that you can be with your team in the moment. Consider: how do you give somebody permission to talk about their win and an easy way to share in that celebration with everybody else?You can lead a high-performance team, while still leaving room for emotion, feelings, and disappointment when things don't go well. "We assume that everybody understands what winning and losing look like and they don't. When you are clear, now people can do their job to the highest level." — Jen MuellerReferences Mentioned: Welcome to Wrexham: https://www.amazon.com/gp/video/detail/B0D77Y5BMG From Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.Jen Mueller: Producer, Broadcaster, Founder, Talk Sporty to MeJen Mueller is an Emmy award-winning producer and sports broadcaster based in Seattle. A 24-year sports broadcasting veteran, she currently serves as the Seattle Seahawks radio sideline reporter and is a member of the Seattle Mariners television broadcast team on ROOT SPORTS. She was honored for her work in the industry in 2022 as the recipient of the Keith Jackson Media Excellence Award presented by the Seattle Sports Commission.In addition to her work on the sidelines, Jen is an established business communication expert and the founder of Talk Sporty to Me. She's published three books that outline her approach to conversations and effective communication. She is also the executive producer, host and creator of “I Cook, You Measure” a cooking show on YouTube.Connect with Jen:Talk Sporty to Me: TalkSportytoMe.comLinkedIn: linkedin.com/in/jenmuellertalksportyInstagram: instagram.com/talksportytomeThreads: threads.net/@talksportytomeConnect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

As the founder of Red Slice, Maria advises organizations on better engaging and connecting with the people who matter most. Her clients learn to imbue their work with compassion, creating strong leaders, thriving cultures, and winning brands.A dynamic speaker, Maria boosts engagement, performance, and collaboration by delighting audiences at large conferences, strategic offsites, leadership workshops, and sales kickoffs such as TEDx, The 3% Conference, The New York Times Small Business Summit, the Institute for Healthcare Advancement, Salesforce, Box, Lever, Imperative, TBWA, CHRISTUS Health, and many more.Maria has authored multiple books, including the most recent, The Empathy Dilemma and The Empathy Edge, and hosts The Empathy Edge podcast, featuring C-suite executives, authors, thought leaders, and creative thinkers who agree that empathy is required for success in the modern world.Brand messaging clients range from innovative entrepreneurs to fast growth companies to non-profits, and for more than 16 years, Maria has helped them lead their niche markets. Notable clients include LogicGate, Splunk, GSK, ContentSquare, Alteryx, The Coaching Fellowship, IHA, and many more.Maria's insights have appeared in many media outlets, including MSNBC, NPR, Entrepreneur, Forbes, Newsweek, Huffington Post, and Thrive Global.She lives in Northern California with her husband, young son, and rescue mutt, where she enjoys red wine, British crime dramas, hiking, and Crossfit. Trivia game shows, especially Jeopardy!, are among her guiltiest pleasures.Connect with Maria Ross:Website: www.red-slice.com LinkedIn: https://www.linkedin.com/in/mariajross/ Instagram: https://www.instagram.com/redslicemaria/ Threads: https://www.threads.net/@redslicemaria Twitter/X: https://wwwTwitter.com/redslice Facebook: https://www.facebook.com/redslice YouTube: https://www.youtube.com/user/mariajross https://www.youtube.com/@Redslice-MariaRoss Podcast: https://red-slice.com/podcast/ Maria on The Nice Guys (December 2020): https://open.spotify.com/episode/2JqiVU6W1xOUO9AhFutXTT?si=FPWbk1MbTzaDk5bF3Vou4w TurnKey Podcast Productions Important Links:Guest to Gold Video Series: www.TurnkeyPodcast.com/gold The Ultimate Podcast Launch Formula- www.TurnkeyPodcast.com/UPLFplusFREE workshop on how to "Be A Great Guest."Free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Ready to earn 6-figures with your podcast? See if you've got what it takes at TurnkeyPodcast.com/quizSales Training for Podcasters: https://podcasts.apple.com/us/podcast/sales-training-for-podcasters/id1540644376Nice Guys on Business: http://www.niceguysonbusiness.com/subscribe/The Turnkey Podcast: https://podcasts.apple.com/us/podcast/turnkey-podcast/id1485077152

No matter what side of the aisle you fall on - employee or leader - you may have uttered these words, "Why can't I just fix them?!" Building strong relationships either way is both an employee AND a leader responsibility because empathy must flow both ways. Today, I talk with Molly McGrath. She reveals some biases that leaders can break free from to be more effective, how to merge the perspectives of boss and employees to better understand each other, and you'll love her actionable tips and examples on how you can initiate healthy communication, build trust, and create a more positive and high-performing environment with less drama and more impact. We also talk about the importance of re-dating and re-committing with your employees on a regular basis! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:If we're only hiring to the résumé, we are going to be missing out on a lot of the people skills that aren't written down.Self-awareness and self-care are two of the key pillars of empathetic leadership. We have to get our own house in order to understand our blind spots, triggers, and strengths, and know what we're bringing into the conversation.The work of leading is spending time with your people. You need to understand how each of your team are hardwired. "You have to re-date your employees and re-enroll (your employees) every single day." — Molly McGrath Episode References: Empathy Edge Podcast: Daina Middleton: How to do Layoffs with HUmanity, Inclusion, and CompassionFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Molly McGrath:Molly McGrath is the Founder and CEO of Hiring & Empowering Solutions and the author of Amazon's top #1 Best Seller: Fix My Boss: The Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase the Bottom Line. She is also host of the Hire and Empower podcast.Molly is a thought leader with 27 years of experience in the CEO space. Since the late nineties, She has coached, consulted, and directed presidents and founders of national organizations and over 4,500 law firms in executive-level leadership, continuous improvement, and team empowerment initiatives to infiltrate new markets, leverage partner ecosystems, and produce profitability.Molly has 27 years of specific skill set experience in legal marketing, fractional CEO roles, conversation intelligence coaching, team development & empowerment, intrapreneur talent acquisition, Kaizen leadership, root cause analysis, revenue mapping, and action-based project management.Connect with Molly:Hiring & Empowering Solutions: hiringandempowering.comX: x.com/HireAndEmpowerInstagram: instagram.com/hiringandempoweringFix My Boss: The Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase the Bottom Line: amazon.com/dp/1636801765Hire and Empower With Molly McGrath podcast: podcasts.apple.com/us/podcast/id1460184599 Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

On this episode of The Kara Goldin Show, I'm joined by Maria Ross, brand strategist, speaker, and author on a mission to bring empathy into business. As the founder of Red Slice, Maria has helped countless companies connect with purpose and lead authentically. Her latest book, The Empathy Dilemma, reveals why empathy is a game-changer for business success, fueling innovation, strong cultures, and growth.In our conversation, Maria explains the “ROI of empathy,” sharing why it's vital for today's leaders and how to integrate it into team dynamics, customer relationships, and daily operations. This episode is packed with insights on empathy's role in creating positive change and driving purposeful success.Don't miss it! Tune in now on The Kara Goldin Show! Are you interested in sponsoring and advertising on The Kara Goldin Show, which is now in the Top 1% of Entrepreneur podcasts in the world? Let me know by contacting me at karagoldin@gmail.com. You can also find me @‌KaraGoldin on all networks. To learn more about Maria Ross and The Empathy Dilemma:https://www.instagram.com/redslicemaria/https://www.ted.com/talks/maria_ross_how_to_trojan_horse_leaders_into_being_more_empathetichttps://www.linkedin.com/in/mariajross/https://www.TheEmpathyDilemma.com Sponsored By:StoryWorth - Go to StoryWorth.com/karagoldin and save $10 on your first purchase!SelectQuote - Head to SelectQuote.com/kara, and a licensed insurance agent will call you RIGHT away with the RIGHT policy for YOUR life and YOUR budget.ShipStation - Get a 60-day free trial at ShipStation.com/KARA. Thanks to ShipStation for sponsoring The Kara Goldin Show!Shopify - Sign up for your one-dollar-per-month trial period at Shopify.com/karaGrammarly - Head to Grammarly.com/enterprise to learn more about Grammarly Enterprise-ready AI. Check out our website to view this episode's show notes: https://karagoldin.com/podcast/625

Transparency is a cornerstone of empathetic culture. And when it comes to the labor market, pay scales, and required skills, the more information you can get, the more confident you feel in making decisions- whether you're a hiring manager or a job seeker.What do workers today want? What kind of benefits are the most appealing in competitive markets? How are others at this level getting compensated? Where is the best talent for our organization and what skills do they need?Turns out data-based decision-making can actually be a very empathetic approach to being a more human-centered organization. My guest is Cary Sparrow and we discuss what the data show workers today want (and it's not all about pay!), the barriers to connecting the right talent with career opportunities, and the mindset getting in the way of organizations competing effectively for top talent. Cary shares his own empathetic leadership model in how he set up his team to support employees with broader life needs and how that resulted in finding great talent, keeping them, and making the company successful. Cary also offers practical next steps to help leaders navigate change and embrace what the data show they need to do to succeed in today's labor market. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:What employees want has shifted significantly over the last few years, largely stemming from the COVID-19 pandemic.Transparency around pay is now an expectation from job seekers, even if your state does not require it.You have to have data on the workers in your market. What workers need in NYC or LA, is likely going to be different than those in much smaller towns. People in untapped talent markets were able to participate in the workforce more during the pandemic when things were fully remote than ever before. "Employees are much more interested in understanding what is available to them for benefits and working conditions, more than they have been in the past, compared to salaries." — Cary Sparrow Episode References: The Empathy Edge Podcast Episodes:Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationJessica Swank: How Box Navigates the New World of WorkAnna Litotta: Understanding Generational CODESFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Cary Sparrow, Founder & CEO, WagescapeCary Sparrow helps HR professionals and consulting firms to predict the future of pay. He is also a former US Navy officer who served on several nuclear submarines. 35+ years (combined) of engineering, military, consulting, technology, and operations leadership in achieving organizational growth makes him a guest of value to HR leaders and other decision-makers wanting to navigate the labor market, in today's rapidly growing access to remote work and digital promptness. Here's his one-sheet: https://legendarypodcasts.com/cary-sparrow/ Connect with Cary:WageScape: wagescape.com LinkedIn: linkedin.com/in/carysparrow Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

What makes a perfect candidate or even company? You know the one where when you meet them or visit their offices, where you just know they're something special? Is there a blueprint for how to be such a unicorn?Today, William Vanderbloemen shares the 12 teachable traits you can master to be a unicorn candidate or company leader and we deep dive into four specific ones: Authenticity, Self-Awareness, Curiosity, and Connection - what those look like in action, and the data shows that anyone can master these skills with practice and intention, even if you think you're not good at them. We discuss why these skills are anything but soft, and can actually catapult you to success. And William reveals the single biggest trait that helps you separate yourself from the crowd. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Every one of the 12 habits of unicorns can be learned. While some may seem more innate than others or may show up differently for different people, they are something everyone can learn.In uncertain times, the people asking questions will be able to adapt quicker than those who are not.We live in the best time ever to work on self-awareness. You can work on your own stuff, on any level, and it is no longer considered quackery as it used to be. "After studying 30,000 face-to-face interviews, we discovered that what really separates somebody from the crowd is how they treat other human beings." — William Vanderbloemen Episode References: The Empathy Edge podcast: April Hot Take: Why Empathy Starts with Self-AwarenessBook: Be the Unicorn: 12 Data-Driven Habits that Separate the Best Leaders from the Rest: amazon.com/Be-Unicorn-Data-Driven-Separate-Leaders/dp/1400247101More book info and resources: www.TheUnicornBook.comAssessment model: www.VanderIndex.comFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About William Vanderbloemen, Founder & CEO, Vanderbloemen Search GroupWilliam Vanderbloemen has been leading the Vanderbloemen Search Group for 15 years, where they are regularly retained to identify the best talent for teams, manage succession planning, and consult on all issues regarding teams. This year, Vanderbloemen will complete their 3,000th executive search. Prior to founding Vanderbloemen Search Group, William studied executive search under a mentor with 25+ years of executive search at the highest level. His learning taught him the very best corporate practices, including the search strategies used by the internationally known firm Russell Reynolds. Prior to that, William served as a Senior Pastor at one of the largest Presbyterian Churches in the United States.Connect with William:Vanderbloemen Search Group: vanderbloemen.comX: x.com/wvanderbloemenLinkedIn: linkedin.com/in/williamvanderbloemenFacebook: facebook.com/vanderbloemenInstagram: instagram.com/wvanderbloemen Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

In this essential episode of "Courage to Advance," host Kim Bohr and global inclusion strategist Mason Donovan tackle a critical challenge facing today's leaders: maintaining organizational cohesion in an increasingly polarized world. Their timely conversation cuts through the noise to deliver practical wisdom on fostering productive workplaces where differences drive innovation rather than division.Through real-world examples, Mason and Kim explore how thoughtful leadership can transform potential friction points into opportunities for organizational growth. Drawing from personal experience and extensive client work, they examine why some corporate inclusion initiatives soar while others stumble, offering senior leaders a strategic framework for making decisions that align with mission and market realities. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Inclusion is for the entire organization, no matter if you are in the majority or the minority group. It is more than just policy, it is operating with a lens of inclusion in every aspect of the organization.Everybody has to own inclusion. While leaders may have a greater impact, they cannot be the only ones carrying the inclusion bucket.Politics in the US have put almost everything, every cultural decision, in either the red or the blue. Think about those connections, think about what may be said to others by those decisions, then make a decision. Hard, uncomfortable conversations will come up. Get ahead of them before they begin with policies and training. "When you're a head of organization, everything that you do in public is a representative of that organization." — Mason Donovan From Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Mason Donovan:Founder/Consultant of The Dagoba Group Mason was Managing Director of Client Solutions for Personified, a human capital consulting firm, before becoming a principal for The Dagoba Group, a New England-based consultancy that specializes in leadership development in inclusion and diversity. He has over 20 years consulting clients in the areas of talent acquisition, performance management, and leading inclusive teams. Mason holds a long list of sales achievement awards for direct sales and sales management. He believes diversity and inclusion is a marketplace differentiator. Co-author of The Inclusion Dividend and SET for Inclusion. Author of the Golden Apple.Connect with Mason: Website: thedagobagroup.com LinkedIn: linkedin.com/in/masondonovan Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:CourageToAdvancePodcast.comLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohrConnect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Recently, we've heard a lot about resiliency, the ability to bounce back from challenge, and grit, that ability to grind away and never give up. But we've heard less about hardiness. It turns out hardiness enhances resilience, promotes personal and professional growth, and creates a more adaptive organizational culture.Today, Dr. Steven Stein and I talk about hardiness and how it differs from both resilience and grit. He breaks down five key components of emotional intelligence and discusses how emotions impact our ability to make (or not make) good decisions. Dr. Stein offers the three C's of Hardiness and how to improve hardiness to create a more resilient, healthy, and adaptive culture that impacts your bottom line. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:The concept of hardiness breaks down into the 3 Cs: commitment, challenge, and control.If your goal is overly ridged or too narrow, it can become detrimental and paralyzing. Resilience and hardiness definitely overlap. Where the overlap is, we see continuous improvement and forward motion.When you balance emotionality with rationality, you can make better decisions, We call that wisdom."Hardiness means I can withstand the difficult situation and I can still deal with you (as a person), I can bring you along and make you stronger, and make the organization stronger." — Dr. Steven SteinFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Dr Steven Stein: Clinical psychologist, speaker, best-selling author of Emotional Intelligence for Dummies and Hardiness: Making Stress Work for You to Achieve Your Life GoalsDr. Steven Stein is a world-renowned clinical psychologist, international best-selling author and sought-after speaker, and founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years, which has been named a three-time winner of Profit 100 (fastest growing companies in Canada), one of Canada's Best Managed Companies since 2013, and Canada's 10 Most Admired Corporate Cultures (2016, Waterstone).A leading expert on psychological assessment and emotional intelligence, he has consulted with military and government agencies, including the Canadian Forces, U.S. Air Force, Army, Navy, special units of the Pentagon, FBI Academy, as well as corporate organizations, including American Express, Air Canada, Canyon Ranch, Coca-Cola (Mexico), and professional sports teams.Dr. Stein consults with numerous reality TV shows, including Big Brother Canada, The Amazing Race Canada, MasterChef Canada, Bachelor Canada, Real Housewives of Toronto, Bachelor in Paradise, Blown Away, and many others, providing psychological expertise and candidate selection assessments.Connect with Dr. Steven Stein Multi-Health Systems (MHS): mhs.com Personal Website: stevenstein.comLinkedIn: linkedin.com/in/drstevensteinBook: Emotional Intelligence for DummiesBook: Hardiness: Making Stress Work for You to Achieve Your Life Goals Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

Today, I want to talk about something that's been heavy on my heart: the importance of holding onto Real History as it's unfolding, not just to understand today but to avoid repeating mistakes tomorrow. Lately, I have felt anxious about the world we're building and the future we're leaving for our kids. When I look at what's happening, I can't help but think about the role models I want my son to emulate. It's not just about those leaders at the highest levels. We can be leaders even if we don't have the title. It's about us, each of us, stepping up, being those role models, and showing that we can lead with both empathy and strength.Let's keep leading with empathy. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:The best leaders have the humility to recognize their flaws and understand that the best, most effective decisions come from inviting expert voices that aren't their own so they can get a clearer picture of both risks and opportunities.Use the upcoming leadership of the US to teach your children what kind of leader not to be.Kindness, inclusion, and integrity are qualities worth pursuing—not just in others, but in ourselves. "We can be leaders if we don't have the title but some people, even if promoted to the title, even if elected to the title, will never be true leaders.." — Maria RossFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

We prep ourselves for so many challenging conversations, whether asking for a raise, delivering a tough performance review, asking for more budget, or even debating a political issue as if we're going to war. We brace for the confrontation. That puts us in a really unhelpful place to have true connection and conversation - and that just intensifies the misunderstanding and animosity with no helpful outcome. But there's a way out of this cycle. And woo boy! I clicked instantly with today's guest and I know you will, too. Today, Justin shares a very personal story about his trip back to Ghana to confront his absent father and how he changed the conversation following his own 5 pillars to bridge the divide. We also discuss how to practice conversational receptiveness, and how to avoid the dotted line dilemma and the illusion of asymmetric insights which both hinder meaningful engagements with those we don't see eye-to-eye with. Justin also unpacks actionable ways to have better conversations and cultivate curiosity through the Power of 3 Questioning module. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Plant the seeds with your kids of how to value humanity from a young age. Take them to places and events that will help them see more of the world and humanity.Be transparent when you are working on your leadership and changing conversations. Bring your team in, make it fun and light, and have one meaningful conversation per week.Just because it feels uncomfortable to learn about others and practice The Power of 3 Questioning. It doesn't mean it isn't working and strengthening your listening muscles."People are talking about things that are important to them. The question is, are we really listening?" — Justin Jones-Fosu Episode References: Justin's book: I Respectfully Disagree: How to Have Difficult Conversations in A Divided WorldThe Empathy Edge podcast: Michael Bach: What Exclusion is Costing Your CompanyBook: Dialogue: The Art of Thinking Together by William IsaacsFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge and download your complimentary Professional and Organizational Alignment Review today.About Justin Jones-Fosu, CEO, Work.Meaningful and Author, I Respectfully DisagreeJustin is a full-time dad-e who also happens to be an international speaker, a social entrepreneur, a critically acclaimed author, and a mountain climber (he recently conquered one of the famed 7 Summits). His passion for elevation extends beyond trekking, it's mirrored in his work as the CEO of Work. Meaningful, a firm he founded in 2017 focused on workplace engagement and inclusion. He consults with, speaks to, and trains 10,000 to 20,000 people per year. He is a former radio host and former workplace contributor to NPR's The Takeaway Justin's most recent book, I Respectfully Disagree, challenges the reader to focus on building bridges with people rather than barriers from them. He also wrote The Inclusive Mindset and Your Why Matters Now.Connect with Justin Jones-Fosu: Work.Meaningful: workmeaningful.com X: x.com/iworkmeaningful LinkedIn: linkedin.com/in/iworkmeaningful Instagram: instagram.com/iworkmeaningful Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

One of the hardest jobs in business belongs to anyone with a C in their title. Today you'll hear from Tina Kuhn and Neal Frick, co-authors and successful executives of global companies who have gone on this journey and had tremendous success.We talk about the ROI of empathy from their own experience and what they have learned about embracing empathy as a strategic advantage. We discuss how fear and bias show up for executives and impact their decision-making. They share the rewards of being an empathetic leader, the best way to bring a leader on board to an empathy mindset, how to practice empathy when your large team is remote, and why simply being a "nice boss" without accountability can be super toxic. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Reactive leaders harm their organizations. Empathetic leaders advance organizations and the lives of those in the organizations.There's a difference between being a nice boss and being an empathetic leader. Being “the nice boss” is actually one of the most toxic things in an organization, and that is not empathetic.Build in time for team building in remote environments. If you choose the right activities, you can create those connections. "The way that I have found the most effective has been leading by example because pushing someone into a vulnerable space is the quickest way to be met with resistance." — Neal Frick References:The Empathy Edge podcast: Teri Schmidt: Empathy-Infused Team Building for Lasting ImpactFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Tina & Neal:Tina Kuhn is an accomplished CEO spanning cybersecurity, commercial, and US government. She has extensive experience in organizational transformations, growth strategies and implementation, M&A due diligence and integration, financial improvements, process and risk management, operations management, business development, and proposal development.Ms. Kuhn has served in a variety of executive leadership roles, including the President of Proximas Group, focused on integrating 6 companies and developing a growth strategy to take advantage of each company's strengths. Neal Frick is the CEO of Avandra Consulting and most recently served as CEO of CyberCore Technologies, which was sold to HP. He's an author with more than twenty years of experience in organizational growth and leadership and has led successful initiatives around transformational change, strategic planning, and revenue, working with companies such as Boeing, Booz Allen Hamilton, and Lockheed Martin. His experiences have fueled his commitment to cultivating inclusive work cultures, where diversity and empathy are not just buzzwords but integral components of business ethos.Connect with Tina & Neal:The Lanzar Group: thelanzargroup.comTina's LinkedIn: Tina KuhnNeal's LinkedIn: Neal FrickMedium Profile: medium.com/@TinaKuhnBook: The E Suite: Empathetic Leadership for the Next Generation of Executivestinakuhncommunication.com - The Manager's Communication ToolKit - Dealing with Difficult PersonalitiesConnect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

What's love got to do with it, as Tina Turner famously asked? Is there even a role for it in…the workplace? Turns out, yes, but let's be clear on what we mean by that! If you want to better resolve conflict, create inclusive cultures, and harmonize with upset customers to turn them into raving fans, this episode is for you!Today, Chloé Valdary and I have a delicious discussion about the three principles of the Theory of Enchantment and how they apply to your workplace. We talk about the first step you can take to express gratitude for both your strengths and weaknesses and how this opens you up to better interactions and more understanding. We discuss what love at work looks like, why it's not the same as romantic love, and how it creates a healthier, higher performing, and inclusive workplace. Chloé shares what prejudice actually means and how we can combat it to create better customer experiences and inclusive workplace cultures. Finally, we debunk the myth of the know-it-all leader or expert and why constant curiosity opens you up to more learning and better results. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:We are not conditioned to share our struggles and weaknesses in the workplace. Breaking that paradigm and bringing our whole selves to work will allow all of us to grow and love.Ethically speaking, the word compassion means “with suffering.” You will experience suffering in life, but we want to enter the world in a way that doesn't harm us as we move through it.We cannot live life with no regrets. But we can have gratitude for the experiences we have had and the lessons we've learned.We change over time. Do the Who Am I practice every three days or so, so you can begin to recognize your patterns and your habits of mind. ""If we can remind people that they matter in every interaction that we engage in, whether it's in the business context or not, that makes an impression. That is the kind of transcendent experience that speaks to what I mean by the word ‘enchantment'." — Chloé Valdary Episode References:The DOJO community: enchanteddojo.comThe Tuning Fork community: enchantedtune.comThe Empathy Edge: Kristine Scott: How to Resolve Conflict with Angry Customers or ColleaguesFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Chloé Valdary, Founder, Theory of EnchantmentChloé Valdary is the founder of the Theory of Enchantment, a New York-based DEI organization that fights against racism and bigotry by teaching love. Theory of Enchantment has trained businesses and orgs across many industries, including tech companies, hospitals, schools, and more. If you're interested in bringing Theory of Enchantment to your business, contact the org at info@theoryofenchantment.com. If you are an individual seeking daily practice, check out enchanteddojo.com.Connect with Chloé:Theory of Enchantment: theoryofenchantment.comX: x.com/cvaldaryLinkedIn: linkedin.com/in/chloe-valdary-92426565Facebook: facebook.com/theoryofenchantmentInstagram: instagram.com/cvaldary Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

Maria Ross reveals how leaders can drive growth and improve performance without sacrificing empathy. — YOU'LL LEARN — 1) How everyone wins with more empathy 2) Why leaders struggle with accountability—and how to fix it 3) How to practice empathy without devolving into people-pleasing Subscribe or visit AwesomeAtYourJob.com/ep1003 for clickable versions of the links below. — ABOUT MARIA — Maria Ross is a keynote speaker, author, strategist, and empathy advocate who believes cash flow, creativity and compassion are not mutually exclusive. She is the founder of Red Slice and advises organizations on how to leverage empathy to better engage and connect. Maria has authored multiple books, including her most recent, The Empathy Edge and hosts The Empathy Edge podcast. Maria's forthcoming book, The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries arrives on shelves in September 2024. A dynamic speaker, Maria has delighted audiences at leading conferences and organizations such as TEDx, The 3% Conference, The New York Times Small Business Summit, and Salesforce and her insights have appeared in many media outlets, including MSNBC, NPR, Entrepreneur, Forbes, Newsweek, Huffington Post, and Thrive Global. • Book: The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries • Book: The Empathy Edge: Harnessing the Value of Compassion as an Engine for Success • Podcast: The Empathy Edge • Website: Red-Slice.com • Instagram: @redslicemaria — RESOURCES MENTIONED IN THE SHOW — • Study: 2024 State of Workplace Empathy Report • Website: DoSomething.org • Book: Unlocking Generational CODES: Understanding What Makes the Generations Tick and What Ticks Them OFF by Anna Liotta • Book: Drive: The Surprising Truth About What Motivates Us by Daniel Pink • Past episode: 155: Managing Defensiveness for Stronger Collaborations with Jim Tamm — THANK YOU, SPONSORS! — • LinkedIn Jobs. Post your job for free at LinkedIn.com/beawesome• Jenni Kayne. Use the code AWESOME15 to get 15% off your order!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge.Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com.In this episode, we dive deep into the often oversimplified process of CEO evaluations. We explore why boards need to look beyond traditional metrics and uncover common blindspots in CEO assessments. We'll discuss the limitations of relying solely on KPIs and how to integrate both quantitative and qualitative measures to evaluate not just what a CEO achieves but how they lead. We'll examine how robust CEO evaluations impact critical board responsibilities like compensation and succession planning. The conversation will also touch on incorporating empathy and emotional intelligence into assessments. Finally, we'll reveal how well-designed evaluations can drive alignment between the board and CEO, fostering a culture of trust and continuous improvement. Join us as we uncover how to truly assess leadership effectiveness and drive organizational success through comprehensive CEO evaluations. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Having a relationship and building trust with some board members can create a safe space for the CEO, which can often be lonely. Soft skills are the essential skills. It doesn't matter what your organization does, these are vital skills in understanding the inputs and outputs to create success within any organization. Data only matters if you can translate and interpret it into something useful and actionable.While hitting the “whats” is important, the “hows” of getting to those “whats” are equally as important. "When we talk about sustainable organizations, and the ability for organizations to grow, just hitting the numbers isn't going to guarantee success. It's important, but it isn't the whole story." — Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska AirlinesFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Sandy Stelling, VP of Strategy, Analytics, and Transformation, Alaska AirlinesSandy most recently served as the Vice President of Strategy, Analytics, and Transformation at Alaska Airlines. A Pacific Northwest aviation leader for over 30 years, she drives change using her experience in engineering, technology, team dynamics, and process performance. She has been recognized for her collaborative, always curious, direct leadership style. Sandy believes deeply in building capability and creating capacity with individuals and teams. Her track record of building trust and coaching teams, leading through challenges and crises, and delivering financial results bring valuable perspectives to the boardroom. Sandy holds a Bachelor of Science degree in Mechanical Engineering from Lehigh University. She currently holds leadership roles on several non-profit boards.Connect with Sandy Stelling:LinkedIn: linkedin.com/in/sandy-stelling-1984501Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources:CourageToAdvancePodcast.comLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Your organization may be missing out on the talent, innovation, and productivity of your workforce because of your own actions! I'm talking about accommodating disability. When we fail to invest in mindset and policy shifts, we fail to optimize the people within our organizations.After experiencing complete memory loss due to a brain injury, my guest, Julie Harris, defied expectations as she found success in education and the corporate world. Today, we bond over our brain injury stories and discuss the definition of disability, how stigma impairs human performance, and how you may be hindering innovation and productivity. We also discuss why accommodation is not special treatment and why many fail to realize we all expect accommodations daily. Julie shares practical advice for what leaders can do to unleash the potential of disabled workers and achieve their business goals. To access the episode transcript, please click on the episode title at TheEmpathyEdge.comKey Takeaways:Not everybody's disability looks the same or requires the same things, even if they are in the same category of disability.Disable and unable are not the same thing. The term disability is an accurate and correct description because it's something externally acting upon your body to make it not able.When the brain is under stress, we are only concerned with survival, which impairs your employee's ability to do the work, impacting the bottom line."We accommodate people all the time at work and in everyday life, yet when it comes to disability, it had to be a legal right granted because those accommodations were so frequently denied. Just because one person needs a different thing doesn't mean it's preferential treatment. We're giving them exactly what they need to do their job." — Julie HarrisReferences:The Empathy Edge podcasts:Michael Bach: What Exclusion is Costing Your CompanyMinette Norman: Psychological SafetyDisclo: disclo.comFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Julie Harris, CEO/Founder, Access My Ability. Author of Boldly Belong:After experiencing complete memory loss due to a brain injury, Julie quickly defied doctors' expectations as she found success in secondary education and the corporate world. Drawing from personal study and formal education in neuroscience, process improvement, and disability inclusion, she consults with individuals and organizations around the globe. Despite having less than 16 years' worth of memory and knowledge, Julie is now CEO and Founder of Access My Ability and author of Boldly Belong: The Power of Being You in a Disabling Society. Her expertise has been sought after by numerous Fortune 500 companies, where she has delivered compelling speeches and invaluable consultation on disability inclusion, workplace rights, and reasonable accommodation process improvement. Julie's goal is to demonstrate that success can be achieved through unconventional paths that defy rules and expectations.Connect with Julie:Access My Ability: accessmyability.orgLinkedIn: Julie HarrisBook: Boldly Belong: The Power of Being You in a Disabling SocietyConnect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

BONUS EPISODE! Join me for a conversation with President and COO of SparkEffect, Kim Bohr as we kick off our partnership to provide you with actionable content for the next year on their podcast subseries, Courage to Advance. We talk about Kim's journey and work in helping leaders embrace change and marry data, technology, and human-centric practices to achieve success. You will love her insights on how to build resilience in today's rapidly changing landscape, and how integrating innovative technology, data-driven insights, and the human touch is the winning recipe for success in our times.We kick off our partnership where SparkEffect will be offering you monthly insights, actionable takeaways, and inspiring stories of leadership transformation and the role empathy plays in success. Tune in every 3rd Thursday, right here on The Empathy Edge! To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:AI is not going away - the more we lean in and understand, the more we can leverage it for ourselves, our clients, and our organizations.Leveraging AI in your creative endeavors is great to bounce ideas off of, especially for those who work solo.All change involves bringing people along with you. The human need for information, reassurance, connection, and upskilling never disappears. Only the challenge in front of us changes. "We believe that AI and data-driven insights are about augmenting and elevating that people-centered approach. And that's why we find the data, along with the very skill-based empathetic approach, is where the superpower is unleashed for leaders and organizations." — Kim BohrFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.About Kim Bohr, President & COO, SparkEffectKim is a published author, speaker, and entrepreneur at heart. As the President and COO of SparkEffect, she brings over 25 years of experience as a cross-functional leader, executive and board advisor, and leadership and organization development professional. Kim has spent her career avidly studying and participating in companies with complex people and organizational dynamics. Making an impact on businesses is important to Kim. She stays inspired by the gratification that comes from unraveling challenging problems for individuals and companies. Her strong, strategic instincts, extensive experience, and the ability to create followership have shaped Kim into the leader she is today.Connect with Kim Bohr and SparkEffectSparkEffect: sparkeffect.comCourage to Advance recording and resources: sparkeffect.com/courage-to-advance-podcastLinkedIn: linkedin.com/company/sparkeffectLinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

Halloween is just around the corner, and the ghouls, goblins, and…gladiators will be out in full force, along with spooky music, haunted houses, chills, and thrills. While humans have a weird desire to scare ourselves for our amusement, fear and horror in the workplace is far less desirable. And nothing can strike more fear into our hearts than scary bosses. But are those leaders scary...or scared? Today, I discuss how fear is detrimental for your team and how elevated perceived stress levels cause poor cognition. I also talk about why embracing empathy and building strong connections with your team while still maintaining high accountability and performance expectations will allow your team to rise to the challenge. Listen in for some scary statistics, but also the light around the dark corner that waits for those of us who are willing to take the next steps. To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Studies show that perceived stress can cause lower cognitive scores and a faster rate of cognitive decline.Be vulnerable in your journey to be a more empathetic leader - while still expecting high performance and holding people accountable - people will rise to the challenge.Examine your own emotional triggers and backstory. Be willing to interrogate yourself with a curious mind. Scaring your people won't help, so stop trying to do so and understand why you were trying to in the first place. "Most scary or ineffective leaders have no self-awareness about how poorly they come across and how much psychological torture they influence. And that's because their negative behavior is almost always a result of their own fears." — Maria Ross Episode References: CNN: Stress May Lead to Lower Cognitive Function, Study FindsMore on Arno MichaelisBuy the book and download a free chapter sneak peek: http://www.TheEmpathyDilemma.comFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Enjoy this unique discussion with three brave women, two live under the shadow of fear for themself and their child, and one is a cisgender ally: Kate Brookes, Jayna Sheats, & Jeannie Gainsburg. We talk about their own stories that led them to this work, how the increase in anti-trans legislation impacts them, what it's like to parent a trans teen, and their most poignant moments along the way. We also share simple yet impactful tips on how to be an ally.To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.comKey Takeaways:Accepting and loving your child no matter how they present is support and protection for your child.Fiction is an amazing tool for empathy. It allows you to explore with your imagination experiences outside of your own.As allies, we need to step up, use the right language, and let people know that they are safe.Everyone is watching the world for signals to understand they are safe. "Dignity is at stake. LGBTQ rights are at stake. Right now, while my daughter has access to these things, a vote could take some of these necessities. They're not privileges, they're necessities" — Kate Brookes References:Hanna's Ascent by Jayna SheatsTransister: Raising Twins in a Gender-Bending World by Kate BrookesThe Savvy Ally: A Guide for Becoming a Skilled LGPTQ+ Advocate by Jeannie Gainsburg2016 Study on Mental Health of Transgender Children Who are Supported in their IdentitiesGFP: Gender and Family ProjectSissy: A Coming of Gender Story by Jacob TobiaCori Lovejoy: A Trans Woman's Journey Transforming Self and Organizational CultureJeannie Gainsburg: How to Be a Savvy LGBTQ+ AllyFrom Our Partner:SparkEffect partners with organizations to unlock the full potential of their greatestasset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. Kate Brookes: Producer, Filmmaker, Writer. Kate Brookes is an award-winning TV reporter turned producer, filmmaker, and writer. An activist since her teens, Kate has devoted countless hours to the causes she supports, including mental health, housing justice, and anti-gun legislation. But it wasn't until realizing she'd completely botched the birth announcement for her twins that she became active in LGBTQ causes. The author of Transister: Raising Twins in a Gender-Bending World, Kate lives with her husband and rock star children, one of whom happens to be trans, in New York City.Jeannie Gainsburg, Founder, Savvy Ally Action: Jeannie is an educational trainer and consultant in LGBTQ+ inclusion and effective allyship, and author of, The Savvy Ally: A Guide for Becoming a Skilled LGBTQ+ Advocate. She is the founder of Savvy Ally Action, which offers accessible and encouraging workshops and videos on how to be an ally to the LGBTQ+ communities. Jayna Sheats, Author: Jayna grew up on an isolated Colorado ranch in the 1950s, where the word “transgender” had never once been heard. Returning to CO after studying language and psychology in Germany, she majored in physical science and settled in Silicon Valley with a PhD in chemistry. Jayna is the author of, Hanna's Ascent. She spends her time writing novels about triumph over trauma and social justice, and a non-fiction book on transgender women in athletics.Connect with Our Guests:Kate Brookes: transistermom.comJeannie Gainsburg: savvyallyaction.comJayna Sheats: jaynasheats.comX: @transistermomLinkedIn: Jeannie GainsburgFacebook: Jayna Sheats, Author Connect with Maria:Learn more about Maria's work: Red-Slice.comHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Happiness seems as elusive and subjective at work as empathy. But there is a link between the two, and we're going to get into that today! My guest is Dr. Tracy Brower, a PhD sociologist studying work-life fulfillment and happiness. Today we discuss what happiness at work means, how happiness is linked to empathy, and the research around what happy workplaces experience in terms of engagement, retention, and performance. Tracy shatters the myths of happiness as a constant state. While we can't "make people happy" we can create the conditions for happiness. She shares the five measurable conditions for happiness and we discuss the Paradox of Happiness, the benefits of post-traumatic growth, the current loneliness epidemic and the role workplace cultures can play, and the two important components of what it means to thrive. Tracy offers ways you can create connections as a leader - and you'll love the conversation near the end about how leaders don't have to take on all the responsibility for this in their culture by themselves! To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.com Key Takeaways:Tracy's Big Five conditions for happiness are: Having a sense of purpose, Connection with other people, Opportunity for learning, growth and challenge, Performing really well, and Gratitude.Sometimes you will have to do work you don't want to do. Your work won't always be fulfilling. But that doesn't mean your career or workplace cannot be nurturing, engaging, and fulfilling despite that work.Thriving always includes an element of striving. There are positive challenges, and positive growth that come out of difficult situations. "It's actually counterproductive to measure happiness by itself, and the more we think about happiness as its own end, the less likely we are to accomplish it, statistically." — Dr. Tracy Brower Episode References: The Empathy Edge episodesLogan Mallory: How a Culture of Gratitude Boosts Engagement and Mental HealthJamie Greenwood: Why Empathy for Others Starts with Compassion for YourselfShasta Nelson: Why Successful Leaders Encourage Work FriendshipsFrom Our Partner:Download the 2024 Ninth Annual State of Workplace Empathy study from Businessolver: www.businessolver.com/edge Discover more valuable content from Businessolver on The Benefits Pulse vodcast: www.businessolver.com/benefits-pulse About Dr. Tracy Brower, VP Workplace Insights, SteelcaseDr. Tracy Brower is a PhD sociologist studying work-life fulfillment and happiness. She is the author of The Secrets to Happiness at Work and Bring Work to Life. She is the vice president of workplace insights with Steelcase and a senior contributor to Forbes and Fast Company. Her work has been translated into 22 languages, and you can find her on LinkedIn, X, Instagram, or at tracybrower.comConnect with Tracy Brower:Steelcase: www.Steelcase.com Website: https://tracybrower.com/ X: https://twitter.com/TracyBrower108 LinkedIn: https://www.linkedin.com/in/tracybrowerphd/ Instagram: https://www.instagram.com/tlb108/ Book: The Secrets To Happiness at Work Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

Welcome to another special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace. The 2024 report offers so much valuable information to help all of us navigate the new world of work.In today's episode, Part 2, A Gameplan for Putting Empathy into Action, Rae Shanahan and I focus on why empathy is hard to achieve when everyone thinks it's a good idea. We give examples of empathetic leadership - and behaviors that are the opposite of empathy. We dive into a study theme of accountability and the false belief that empathy and accountability are opposites. Rae shares what empathetic culture does for your organization, and gives examples of what employees deem to be empathetic company benefits. Finally, we revisit the three pillars Businesssolver discovered in their research and how to take action on each one. To access the episode transcript, please click on the episode title at www.TheEmpathyEdge.comKey Takeaways:Everything starts with awareness. We have a chance to impact the culture by focusing on the leaders.Understanding doesn't mean endorsement. Empathy doesn't mean you agree or condone behavior or the decision. It means you are there for someone and factor in their point of view.It takes time to build up trust, especially in an environment where it hasn't been there before. "We are not a one-size-fits-all organization. Employees have different needs and different definitions of benefits depending on where they are in their life cycle." — Rae ShanahanEpisode References:Empathy Authenticity ChecklistThe Empathy DilemmaBrené Brown Short on EmpathyQBQ! The Question Behind the Question by John G. MillerJelly Roll - I Am Not OkayFrom Our Partner:Download the 2024 Ninth Annual State of Workplace Empathy study from Businessolver: www.businessolver.com/edgeDiscover more valuable content from Businessolver on The Benefits Pulse vodcast: www.businessolver.com/benefits-pulseAbout Rae Shanahan, Chief Strategy Officer, BusinessolverRae Shanahan is an experienced executive with a demonstrated history of working in the information technology and services industry. Known for her strong business development skills in coaching, sales, team building, and healthcare information technology and management, Rae brings a unique blend of strategic insight and empathetic leadership to the table. Her empathetic approach has been instrumental in nurturing the growth of Businessolver from 12 employees to over 1,700. Rae understands the importance of empathy in fostering a collaborative and innovative work environment, ensuring culture is always first. This perspective has guided her efforts as the current Chief Strategy Officer at Businessolver and her previous role as CEO of Innovation Works, where she supported the incubation of new business strategies and opportunities. Her initiatives, including the launch of Businessolver's Artificial Intelligence Engine, MyChoice Accounts and the Benefits Innovation Group, are all centered on delivering delight to clients and their employees, ensuring that everyone feels valued and heard.Connect with Businessolver & Rae Shanahan:Website: businessolver.comLinkedIn: linkedin.com/in/raeshanahanLinkedIn: linkedin.com/company/businessolverX: @BusinessolverInstagram: @BusinessolverFacebook: facebook.com/bsolver Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemariaAchieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge