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The question of microphone adaptors - that's the topic that begins this episode. One expert and one novice. "I am the lowest tech person" says Paul O'Mahony. Business Jazz podcast is not the best place for you to get digital connection advice. Coffee making is another matter. Roger Overall hasn't noticed that there is a top-class coffee machine in Paul kitchen. Adobe software would frighten you because it's so complex - but Adobe have installed an explainer video that pops up to show you what to do. Coffee machine makers could learn from Adobe. It's best to drink coffee while listening to this episode. Roger gets down to brass tacks - he starts chat about how to help your customers. Shipping slips, pizza deliveries, maritime matters, China to Southampton, stuck in Suez canal, Canada, 'the amazing Jane Boyd", overnight driving, Halifax, Vancouver - all get a mention in about 3 minutes. What does "I ship that" mean to you? "I just want to socialise this" means what to you? Roger disapproves of modern corporate speak - "that's not how humans speak" asserts our grammarian. "I'll help you drive traffic to your website" - is the sentence that Paul detests - and considers it wrong to treat people as cows. Listen on for more of the conversation about attracting people ...
SEASON 14 BEGINS HERE - in a new venue: Montenotte Hotel on the east side of Cork City. Paul & Roger settle down with new equipment - and focus on marketing, in a genuine way. You hear Paul make a mistake - and Roger correcting him. Ray Kelleher is the Director of Sales & Marketing. He joins Business Jazz for a brief chat. You hear that the hotel will soon start its own podcast. Previous venues include Lords Cricket Ground, Blackrock Castle Observatory cafe, Café Beva, Republic of Work. We use Røde microphones - from Australia. Paul sheepishly says he doesn't associate Australia with "tip-top technology". Roger speaks about how good Sennheiser kit is - and how much more expensive their mics are than Røde. https://bit.ly/3EvLpEl is the link to the equipment that Roger talks about. Doug Menuez - one of Roger's favourite photographers - is mentioned. "Let's send this episode to the CEO of Røde". There's a lot more to listen to.
DO NOT SHOUT AT YOUR CUSTOMERS S13 - E05 by Business Jazz
Should you mind your own business? Did Soundcloud tell us to mind our own business? Who are the most effective English-speaking communicators? (Not Paul, nor Roger.) What makes communication memorable? What was the best way to deliver orders on an 19th century battlefield? These, and many more, questions are barely answered in this episode of Business Jazz.
Chris Brogan has a goal: empowering you. His weekly newsletter (sign up at https://chrisbrogan.com)is what triggered Business Jazz all those years ago and is still a weekly source of fabulously practical insight, guidance and suggestions to help you connect and serve your target audience. This is the second part of our recent conversation with Chris Brogan.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 8th August, 2013. The original show notes (beware of outdated information): TOPICS: The podcast is put on hold. All good things come to an end. Or at least have the Pause button pushed. So it is with this podcast as well. Producing a podcast takes time and energy. We knew that going in. However, our schedules have conspired against us and we find ourselves needing to focus our attentions elsewhere. For the moment, any road. Will the podcast return? We can't say it won't, but we don't want to give false hope either. For now, we'd just like to say "Thank you" to you for taking the time to listen to the podcast. We truly appreciate that you did. It means more to us than you can ever imagine. You star.
Paul and Roger started Business Jazz by reading Chris Brogan's weekly email and riffing off it. Chris joins us to talk about making deep organisational changes and how stories are powerful tools to help your business communicate internally and externally.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 2nd August, 2013. The original show notes (beware of outdated information): TOPICS: How be genuinely attractive by not being online Do you need to be online? Really? After all, we managed to survive without the internet for centuries. People were contented. Businesses succeeded. In this episode, Jane and Roger talk about how we still need to be active offline to make our online work.
This is a rebroadcast of an episode from the second season of Business Jazz. It was recorded on 24th June, 2013, and first went live on 30th July, 2013. The original show notes (beware of outdated information): TOPICS: Knowing who your ideal clients are, April Ennis, Michael Port, Steve Farber We welcome April Ennis to the podcast. She graciously stepped in when Roger was unavailable recently. Jane and April talk about finding the right clients for you. Rather than chase everyone, they discuss the idea of seeking out a well-defined client who suits your needs and who will enable you to do the very best work you can.
What is the most appealing name for Paul's new client? We are face-to-face again for the season finale of the lock-down 10th series of Business Jazz.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 23rd July, 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: What is being genuinely attractive in business? Listener Marti Konstant put us on the spot. She asked what it means to be genuinely attractive in business today. What is the podcast about? Good question and it lead to a lively conversation in this episode of the podcast.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 13th July, 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: World Domination, Chris Guillebeau, Chase Jarvis, Creativity, Risk Taking Jane is just back from the World Domination Summit. In this episode of the podcast we discuss some of the main things that she learned regarding community and creativity.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 6th July, 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: 45 Conversations, Mamukko bags A year ago, Jane and Roger didn't know each other. The first time they had any real contact was during Jane's first run over 45 Conversations recordings. Twelve months later Jane is connecting with the original 45 people she spoke to. So we decided to incorporate her round 2 conversation with Roger into an episode of Business Jazz.
If you want to be genuinely attractive to your customers, you should ask them questions to understand their preferences. We suggest: Are you an Imperialist? Does the day have 24 hours or 2 x 12 hours? Do months occur before days? How long is Paul's Rod? Should the euro have been called the florin? These and far more important questions are avoided in this episode of Business Jazz.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 24th June 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: Surrounding yourself with people who won't let you fail Liz Strauss is a remarkable lady. She has touched the lives of many and helped them to improve their businesses and their quality of life. She's maybe best known on this podcast as one of the people behind SOBCon, a series of deep-dive online business conferences. Liz has been ill. Those four words barely capture the hardship she's endured over the last year. In addition to ravaging her body, her illness has left her unable to work in the face of mounting medical bills. What happened next is quite remarkable. Listen to find out.
This is a rebroadcast of an episode from the second season of Business Jazz. It first went live on 20th June 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: Being authentic as a marketing tool Authenticity is a big buzzword in content marketing at the moment. The question is, how authentic should you be? A second issue concerns how much you push your successes over your failures. Some of us are only really comfortable presenting a facade of wild success to the outside world. Yet in doing so we run the risk of not connecting properly with our audience. Nobody only experiences good things in their lives. Often revealing some setbacks or missteps make us seem more human and accessible. On the flip side, revealing business struggles can put off clients. Plenty of conundrums there.
Listen how we hijack a morning catch up Zoom call and divert it into a rambling episode of Business Jazz.
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 17th June 2013. The original show notes (beware of outdated information): TOPICS THIS WEEK: When Big Corporates Chicken Out While Small People Dream Big and Achieve Greatness, Four Birds Aboating, Ewan McGregor, Charley Boorman, AJ and Melissa Leon One way to be attractive in business is to help others achieve their goals. The bigger and crazier the ambition, the more appealing you can become by helping to achieve it. Or do you? While everyone wants to be associated with success, what are the pitfalls of associating yourself with an endeavour that fails? Is that good for a business? Does that make it genuinely attractive or the opposite? We explore these questions in this episode of Business Jazz.
Ireland is in lock down. At the time of recording, Paul & Roger were allowed to come within two metres of each other, but no closer. We record in the place where Business Jazz was born in 2012.
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 10th June 2013. The original show notes (beware of outdated information): Gary Vaynerchuk is a visionary social media expert and entrepreneur. He recently announced that he had tasked one of his staff to shadow him and produce social media content based on his comments. His thinking is that more content equals more exposure, and more exposure brings more business. In this week's episode of Business Jazz, we talk about some of the issues this raises. Specifically, we look at access and boundaries. Many businesses are wary of letting people in. They aren't comfortable lifting the veil. So how much access is good? We also look at the issue of setting boundaries for employees who are producing social media on behalf of a business. Trust and responsibility become big factors.
What if People Think You Made Corona the Virus? (S9 E08) by Business Jazz
Paul and Roger are sickly this week. They still managed to record this podcast via Skype. Roger talks about the spaghetti legs he had during 2018. There's a snippet of Monty Python-esque conversation. The style of this episode reminds Roger of Business Jazz episodes he recorded in 2013 with Jane Boyd (who lives near Vancouver, Canada). "What has impressed you this week, Paul? Have you had any business experiences?" Paul talks about a ski resort in France, a bubble lift, and how a few people transformed the experience for his daughter. You hear the story of how Paul’s daughter got skis & boots fitted, how they were helped into the bubble & welcomed at the top of the lift. Everything was at stake. How one person transformed everything. Roger tell a story about the time he went to buy a cover for his water main. He found himself in a system he couldn’t understand. He’d be reluctant to return to that shop. He felt alien & out of place. The theme of this episode is probably: How to transform a customer’s experience. Roger talks about the Nando’s Experience. Someone comes up to you and asks "Have you been here before?" (This episode is not sponsored by Nando’s) Paul is concerned about Training New Staff—induction or on-boarding: is the transformative aspect considered? Roger tells the story of a Bad fish & chip shop—it treated him despicably. The business forgot about the value of all the purchases the customer is likely to make in the future. Paul is attracted by the line "It all hangs on you." "Everyone else depends on you." There's a bit of chat about what it was like to climb into the bubble, and out of the bubble. - Queue, uncertainty - Will my skis fit? - Good humour - We were in the care of experienced people It was a good experience - Not just for newcomers. - Getting out of the bubble nice reassuring smile It's amazing how much hangs in the balance Big thanks to Mark Cotton (http://audiowrangler.co.uk) One of the finest human beings on the planet.
This is a rebroadcast of an episode from the second season of BusinessJazz. It first went live on 1st March 2013. The original show notes (beware of outdated information): Change is unsettling. We grow comfortable with things the way they are. When they shift an inch, we feel the movement as if it were a mile. Regular listeners will have noticed changes in the podcast this week. The intro, the tone, the focus. That's a lot to take in. If you've listened to the podcast already, we hope you understand why we've tinkered with the formula. If you haven't yet. Here's a quick overview. While we know Paul will return, we don't know when. All we know is that it will be a while yet. When he does, you'll hear three voices host the podcast – Jane is staying on. With that in mind, it was appropriate to change the intro to include the three of us. The second change is that we are weaning ourselves off Chris Brogan. He was our genesis, our original inspiration, and won't be forgotten, but there are other great thought leaders in business to look at as well. Besides, who can speak in detail better about what Chris Brogan is thinking – us or Chris himself? So, we're broadening our horizons. We don't stray too far in this episode, though. Podcast regular AJ Leon gets a big mention. This week In this week's episode, Roger and Jane look at AJ raised big bucks using Kickstarter to publish a book. Roger tells of Peter Cox, an Irish landscape photographer, who had equal success. You can listen to this week's podcast using the player at the top of the post or download it directly here: Business Jazz – 1st March, 2013. We're also in iTunes. We'd love it if you subscribed or left some feedback. We might be flying the Brogan nest, but please connect with him If you want to hear the amazing things Chris Brogan is saying, you can subscribe to his newsletter on his website. Utterly, totally recommended.
This episode is not all about beef, butchers & buying in bulk. It is about how alliteration always attracts an audience. It was recorded during a food crisis in Ireland. The conversation begins with chat about Stockpiling - (leads to) - Buy beef in bulk - (leads to) - Buy your own cow - (leads to) - “We have a vegan audience on this podcast.” Why are people stockpiling beef in Ireland? We cover topics like: (1) How useful alliteration is in marketing copy. Bring and Buy Beef in Bulk Brother. (2) Advice on headlines to use in weekly newsletters. (3) Why we called this podcast Business Jazz. Messaging for local butchers. A Monty Python sketch. (4) It's wise to have a slogan or motto that people understand. Also sprach Zarathustra has really travelled very well. AUDI & Nietzsche (5) Roger's story: When KFC changed suppliers, they ran out of chickens. KFC ran a clever advert (you must listen to this bit) “Apple Always Attracts Attention” or “Apples Always Attract Attention”. What does LAYA mean? (6) Most importantly: Why “peace of mind” is all that matters to people - and is the secret to all genuinely attractive marketing. Plus ... How to use peace of mind to produce genuinely attractive marketing. Note: It’s best to listen to the end of this episode - to find out what happened next. Special request: Please tell your worst enemy about this podcast - remember to say “It’s right up your street - it’s cheap.”
The Haggis episode. In this episode you hear Roger & Paul address these topics (and more): Nobody knows how many episodes of business jazz have been made. Simon Toon got in touch to say he is delighted season one (2012) is being shared. Email marketing Dog lovers have been disappointed so far. Mike Collins Your Irish Heritage blood story - haggis biggest client is the British Embassy. Black pudding made with human blood. BMW approach- curate your own stuff. Serve customers as individuals. ——- Our listeners may not know what haggis is. Roger describes ———- What are neeps? [Neeps = https://www.theguardian.com/lifeandstyle/wordofmouth/2010/jan/25/neeps-swede-or-turnip] “Haggis is absolutely fabulous” says Roger. Rabbie Burns the greatest poet to come out of Scotland (25 January 1759 – 21 July 1796) Have an annual festival- like a World Haggis Day (Burns Night) Like Xmas Day Can you buy Haggis in Cork? Bloom’s Day helps some retailers of clothing Towel Day = 25 May (Hitchhiker's Guide to the Galaxy) Valentine’s Day Arthur’s Day International Cushion Day International Comfort Day Paul drops the “C”word. John Lewis Annual Video (a lovely story video) Hope in a brand, hope for your products & services. Roger drops the “B” word - Bambi & Blood. Why we’re uploading old episodes of Business Jazz. Republish your old blogposts. Andy Crestodina from Chicago (Orbis https://www.orbitmedia.com/blog/)back catalogue. Chris Brogan’s unsold books. Roger rants about writers. Is it good marketing to put your books in remainder shops? Restoring old toys into pristine condition - “restoring to relevance”. Car manufacturers. Billingham Camera Bags - “no sale there then”. Carbon emissions- exhausts - asthma: have cars got better (29 minutes”. “My child walking down the South Mall in Cork.” Highly personalised products Associate with something big. The Show & Tell Newsletter is a niche product.25 January 1759 – 21 July 1796)
This is a rebroadcast of an episode from the first season of BusinessJazz. It first went live on 30th November 2012. The original show notes (beware of outdated information): We're going to break a little from tradition this week and talk about someone else. Don't worry, Chris is here too. But we're going to start with a man who recently sent out an email actively encouraging people to go to cafes to steal a magazine. That's right. Theft. You have his blessing. Such a person can only be called a misfit. In fact, make that a capital "M". Misfit. Who is this man? His name is AJ Leon. He and his wife Melissa head up Misfit Incorporated, and they've just launched their magazine: Misfit Quarterly. Online, it's free. Go get an e-copy. Want a hard copy? Well, you can sign up to become an honorary misfit (though if you do, AJ and Melissa would probably capitalize you: Honorary Misfit). Or, you can trawl around after them and pick up a free copy wherever they happen to leave one. They're on a 1,080 day journey around the world. They might stop in at your local coffee shop some day. Misfit Quarterly is an example of fresh thinking. Same goes for Chris Brogan's email last week as well. He wonders whether you usually slowdown in the run up to the end of the year. Is December a wind down month for you? Is your annual race run? "No!" cries Chris. Beware. Push extra hard in December. Do stuff. Steal a march on your competitors. Steal a march on your former self. Make December really count. Paul and Roger chew on this and much more (including Daley Thompson) in this week's episode of Business Jazz.
This is a rebroadcast of an episode from the first season of BusinessJazz. It first went live on 23rd November 2012. The original show notes (beware of outdated information): "Think outside the box" "I don't like being placed in a box." "Don't get boxed in." These are common sentiments, often heard. Being in a box is bad. Restrictive. Repressive. Life is better outside the confines of boxes. Really? Chris Brogan begs to differ. He says getting into a box is good. In fact, it can liberate you rather than imprison. Embracing boxes can give you and your ambitions wings. In this week's episode of Business Jazz, we talk about using boxes to your advantage.
This is Part Two, the second instalment, (the second coming?) of last week's episode. Paul says, small businesses can't afford big branding budgets. Instead, they should listen to Business Jazz for free. Roger says, if you choose pink socks then you'll know what other decisions to make about your colours. Excitement: there is a discussion about the benefits of making any choice over no choice and the joys of consistency. Consistency brings you business. Flakiness loses you business. But whom should you hire? A practitioner or someone who talks well, but walks much less? If the solution offered by two businesses is the same, the way the solution is communicated is important.
This is a rebroadcast of the second pilot of Business Jazz. You could say, it is the first recognisable episode of Business Jazz. It first went live on 5th October 2012. The original show notes (beware of outdated information): Welcome to episode two of the BusinessJazz podcast, or as Paul would say: the second pilot. We’re making progress. This week we have an intro. We also have a producer. Our producer is Mark Cotton, and he is so much more than that. He is a sound engineer, sounding board, musician, “stunt guitarist” (we haven’t asked), composer, wrangler, adviser and all-round solid human being. We don’t know where or how to start thanking Mark, whom serendipity placed in our path. Please check him out on his About.me page. On twitter he’s @mcfontaine. We also have to say a big thank you to Sarah Langston, Mark’s partner, who has stepped in to record an intro while our voice artist recovers from an ill-fated encounter with some food. (Get well Jane). Sarah recorded our current voiceover with grace and elegance at short notice. You can find her on Twitter under the handle @misspheric. Sarah and Mark bring the band of people associated with the production of this podcast to five, not counting ourselves. The others are Chris Brogan (our inspiration), Jane Boyd (our cheerleader, our rock), and James Macolgan (the man who thought of the podcast in the first place). We hope to add to this troupe. Of course, there is a second group without whom we couldn’t do this. You. Thank you for letting us into your lives. By the way, if you want your own copy of the emails written by Chris that we discuss in this podcast, please go to his website and sign up. He’s also at Human Business Works. We’re working on some artwork for the podcast. Once we have it, we’ll push the programme to iTunes and the Blackberry and Zune libraries. You’ll be able to find us easier that way. If you’d like to get in touch, we’d welcome feedback. You can reach us via Marketing Write Now (Paul) and The Digital Storyteller (Roger). Thank you for listening.
You are listening to the return of Business Jazz podcast ("genuinely attractive business") for another season - Season 7. Recorded by Roger Overall & Paul O'Mahony on Friday 12th April 2019, in Republic of Work in Cork city centre. You hear us chatting about: (1) The business of your strapline - how important it is to use words which make a good memorable acronym that's attractive (like GAB, suggests "the gift of the gab". (2) Roger's recovery from cancer. (3) The secret of Season 6 (4) Why ambient sound makes a show warm and pretty raw. (5) What the Republic of Work is like as a co-working space. (6) Our plan to take this podcast mobile around Cork, showing off some of the coffee venues in the city. (7) What "Blue-Sky Thinking is". (8) Name-dropping: Gary Vaynerchuk (1975 -) Belarusian American entrepreneur, author, speaker & internet personality. First known as a wine critic (9) Name-dropping: Simon Oliver Sinek (1973 -) British-American author, motivational speaker & organisational consultant, author of five books, including "Start With Why". (10)Please tell one extra person about this podcast - it might be useful to them & they might love it This is a Show & Tell Communications podcast https://www.showandtellcommunications.net/work#work-done
Two friends chat on their way to record Business Jazz (podcast Series 6 Episode 1) in Cork. Paul O'Mahony drives an Audi A3 - Picks up Roger Overall - they never stop talking on route to the Republic of Work. You hear: (1) Irish national radio (2) Should Paul & Roger change "how to be genuinely attractive in business today" to "be genuinely attractive in business"? (3) Podcast by Jon from Anchor (4) Why the seat of the car is wet (5) Book by Justine McCarthy about Mary McAleese (ex-president of Ireland) (6) First class travel on airplanes (7) Shakespeare & Cervantes puzzle (8) Windscreen wiper in action
Season 5 Finale - recorded in Republic of Work in Cork. Topics touched & addressed in this episode by Roger Overall & Paul O'Mahony from Show&Tell Communications https://www.showandtellcommunications.net/ (1) Paul needs a hearing aid & weather is very good. (2) Business Jazz Podcast were lobbied on Periscope to use Twitter @bizjazzpodcast - its over 30 days since it's been used. "Why are we not using Twitter to provide a service to people interested in Business Jazz?" Public commitment by Paul to start using our Twitter. But - should Paul take on using Twitter? Is Twitter a service which you can use to make your business more genuinely attractive? At least one person wants our business to use Twitter. This is "proof of concept". Twitter is not free from the point of view of time - people pay with their time. Minimum viable product (MVP) - what do people want from a Twitter account? (1)Information (2)Stories (3)Humour Business Jazz already has text written (shownotes) that could be edited & turned into a 280-character communication. Paul & Roger rubbishes 'rubbishy tweets'. John Cleese built a business (Video Arts, founded 1972) - produced "Meetings Bloody Meetings" (Training Video). Enlightening Empowering Entertaining Schindler's List - the film Roger brings in a quote (source unknown) "I do today what others won't so I can do tomorrow what others can't." Twitter is often used to gather intelligence ... Also you can practise the art of copywriting ... Would we recommend Twitter? Roger highlights Where is your audience? What are you trying to do? "I may be too much like an accountant" says Roger Don't forget the opportunity cost of using Twitter - to manage a Twitter feed. "Let's just do an experiment" suggests Paul ["What's the difference between a consumer & a customer?" - a topic we may come back to another day.] The only way to find out whether it works for you is to try it. However, to use it as best you know may not be the best way it can be used. How to use Twitter infinitely better than most: (1) Name people - especially if you know they welcome Tweets from you. If they don't they may block you. Paul started using Twitter in 2008 or 2009. 'I've got work from people over the years from my use of Twitter." Pat Phelan & Bernie Goldbach - Eirepreneur "I've got work from podcasting" - says Roger How could Business Jazz use Twitter? What could others learn: What could we use Twitter for? Let's say we want revenue = our No 1 goal Do we have any customers who use Twitter? "Yes" For them we can deepen rapport, open communication. enlighten, empower them because "they may be our marketing team" There are people who've never heard of us ... There are very experienced business people who've never considered making a podcast - they may be looking for fresh new advice Others are very inexperienced - don't know anything about marketing - never heard of us Twitter has a powerful search function Deepen rapport to improve our marketing ... Provide exceptional innovative experience to experienced people Help very inexperienced people Geographical considerations: where are the people you want to connect with? Who are your ideal clients & where are they? Find representatives of businesses, name them in tweets. "We could do an episode all about Richard Branson: how we'd do a brand podcast or a personal podcast". Out of your league - some people are People want people to re-tweet their stuff. You can do that. People have networks already. You can connect with relevant networks. If you're going after Richard Branson ... "You're abusing your power Roger" That's the end of it. We're taking a short break - for Easter. We both have daughters - and a dog each - and no goldfish Contact Paul @bizjazzpodcast Instagram another day The End ___________________________
Making an Episode of Business Jazz audio • Business Jazz - writing show notes • What's next? • Jack Nicholas story on Business Jazz podcast • Even more coming • Value of a seasoned person on Business Jazz podcast • The End is neigh • No more sharing Business Jazz • The last few words about Business Jazz Podcast for now
Communicating from Cork Ireland. There is a clock ticking during this episode ... "People can hear their life ticking away..." says Roger. "Your time gets more valuable the longer you live ..." says Roger. "I'm charged out at a much higher rate than you Roger ..." says Paul. Elliott Erwitt, the photographer - how does he think? Coffee chat comes next. No coffee company sponsors Business Jazz - "we're not attractive enough yet" says Paul Gary Vaynerchuk went ranting yesterday - says Roger. "The contrast between your two personalities is significant" says Paul Parents shouldn't impose their dreams on their children ... At the beginning of his business career Gary Vaynerchuk worked in the family business. He was living his parents' dream - wasn't he? "Gary took the conventional route" says Paul. "I knew his father, I played golf with his father, mixed foursomes with his parents ..." says Paul. "Call him on Skype" says Paul. Casey Neistat , the You Tuber, doesn't like being asleep - Roger says. FOMO = fear of missing out "How is this at all relevant Roger ...? - Gary Vaynerchuk is a trombone says Paul Customer service plea by Roger "sounds like sloppy stuff" says Paul. "I'm really going to enjoy things when I retire" - Paul sounds horrified as he reports that he's heard many people saying this. "Let's try and think of the others" pleads Paul to Roger. "You'll end up in a job you hate ..." Roger says "After work I can go to opera" says Paul "It's not the end of the world to be in a job your don't like" says Paul. Paul gives a sermon on "Suck it up". "You are become the most amazing stoic ..." intones Roger. Calvanistic Voyeristic Clever use of rhyme perhaps. 8 hours a day = 1/3 of your life, says mathematician Roger. Business Jazz Podcast is for people who like their job and for people who don't like their job. This is an equal opportunity podcast. "Are you absolutely sure this is the right job for you?" = a great question for a consultant to use. "Are you absolutely sure you're on the right planet?" (as Elan Musk says) Gary Vaynerchuk's life summarised by Roger ... "We can tell a story" says Paul - as he starts to speak about a job he began ages ago. How Paul learned a lot from bad experiences in London. "I'm distracted by the ticking clock ... " blurts Paul. Roger takes his turn at telling a story. You can connect with Paul & Roger - "Personally on line" - at http://www.showandtellcommunications.net Thank goodness - the next episode will sound very different The End.
Laptop Day Report from my office: books, CDs, Audacity tribulations, Business Jazz • plus Which of these movies would you go to? : (1) Darkest Hour (2) The Shape of Water (3) Three Billboards outside Ebbing, Missouri. - I took Kevin Williams's advice -
Season 5 Episode 2 You hear about email marketing - and two emails Business Jazz received this week
Business Jazz Podcast - raw & unedited - the first 3 minutes • How emails to Business Jazz were disappointingly addressed • Business Jazz: How much will they pay us? • Business Jazz: "Are you important? • Business Jazz: URL run around • Business Jazz: Good email marketing
Custard Tarts, Cork Coffee & Bite Size - S4 Finale by Business Jazz
Note: This episode was live streamed via Periscope. You hear Roger Overall somewhere in British Columbia, Canada - talking with Paul O'Mahony in his kitchen in Cork Ireland. There's a short conversation about Canada First Nation people Then a few words about Jane Boyd. Jane Boyd, a previous host ("leading lady") on Business Jazz, has lost her voice. Somehow Paul & Roger started discussing gender ... Gender balance is what Paul favours. He got fed up of panels of man. The Chinese Communist Party leadership is all men. "Is a business more attractive to you if ... ? "Who are the customers of the business? If you serve a mixed gender popular... Able to put out messages from both segments of your 'target audience'.. "There can be some awful women - as well as some awful men... Paul says "I hate stereotyping ... The women I've met pay more attention to detail Gay men pay more attention to detail... Boards of companies to be more representative ... Roger - you could say I don't care ... I'd have to be some sort of rank idiot ... You could be a hard-nosed business person I want my daughter to self-actualise... "Do you thank ? "The problem is we agree with each other ... boring old liberals ... I'm going to adopt a position to draw you out: Policy level ... asserting their own points of view Women have been so excluded their ability to stand up for their point of view is weak ... Men get to shout women down ... it's a waste of time to put women on the Board..." Our daughters are well able to express their points of view... All other things being equal I'd go for a dim women ... there would be a variety a dim people. all sorts of different personalities Belbin on team roles (1980s) ... not one particular types of Several types of intelligence Q1 Why do I feel so strongly that diversity of gender is an advantage? Where's my evidence... 50/50 companies out perform Iceland: Gabrella ... photography project feminisation of the banking culture ... we need more of female approach ... combat these male dominated institutions ... Paul testosterone is the problem ... Men in suits got excited ... bankrupted the country You might as well hand it over to women they couldn't do any worse Your problem ... men have more balls for ... we don't have evidence of women in decision-making positions I was only talking about Boardrooms Women are the dominant force... CEOs suffered from types of paranoia We agree women are capable of making decisions haven't had access to power & authority women are capable of 'exercising the upper hand' To be genuinely you don't want to be accused of mysogeny systematic could be seen as a form of mysogeny. Dismissing ... A point of view - I don't recognise gender I only recognise talent Paul has programmed himself to see gender balance & skin colour Some say they're blind to gender ... How do they mean that? Roger was the only man among 40 people ... in a house... Paul there's a fundamental problem in education - vast majority of e ch ed I would favour quotas ... absence of male role models results in negative consequences. Gender quotas - Paul is in favour of quotas for parliament ... This is different to any previous episode ... BusinessJazz.net for Paul & Roger. If you found this useful ... Paul the male "You've been listening to two men debating the gender issue."
Recorded in Republic of Work, Cork City centre. The podcast starts with Roger & Paul describing what happened the last time they recorded the podcast. A disaster. The episode was lost : the recording equipment failed. That 'catastrophe' led to discussion about "What should a company do when it has a major failure?" All businesses have failures - you have to pick yourself up (2:30) What to do when you have a major disaster (a huge screw-up) - and you want to remain genuinely attractive? There's evidence that when things go wrong - providing you recover well - you become even more attractive to customers. (3:20) People think you're human We all fail. But because of the way you recovered... Your client is a human being as well. You can easily imagine the worst. However, the reaction may not be anger - may be one of understanding. Roger's story about his father's mistake. How he learned from the experience. "What are we going to do about it?" - this is the big question. (6:45) When this is the focus (1) Employee doesn't feel so horrible, they can continue to do their job (2) No energy is wasted on feeling bad, shouting - all energy is directed to solving the problem. There is slight reference to "A no - blame culture". (8:00) Roger's big recommendation: There are three questions that need to be asked when things go wrong (1) Why did it happen? (2) What have you learned from what went wrong? (At Business Jazz - we had a faulty kit, we weren't monitoring the audio, there was an intermittent fault. We weren't monitoring the audio throughout the whole podcast. (3) How do we move on? What's our action plan? (At Business Jazz, we had a 'small' problem - we moved on before we sorted the problem and that led to a much bigger problem.) Paul asks: What if the disaster is big and the cost of fixing it for ever is too high? Should you be going out of business? (14:15 ) This led to discussion of - Example of travel to Mars... - Use of Disclaimers - Insurance to cover failure to deliver. Plus even more discussion of the experience Roger had with Air Canada & Aer Lingus - on his way to Vancouver, Canada. The cost of guarantees Aer Lingus wasn't able to guarantee ... Big praise for Heathrow Airport website is excellent : tells you how to transfer. (19:00) Big emphasis on the importance of really good clear information - presented in a friendly language. Go to Heathrow. Paul & Roger say they'll put the Air Canada email up in shownotes. Paul sent a tweet with a link to the last episode of Business Jazz to Air Canada - but there's no guarantee the CEO got it. Humourous chat about Air Canada. Any other disasters? (24:50) Exxon Valdez oil spill is discussed. Elevator pitch: New TV program Roger would like to make. Roger tells " Do nothing - let the sea clean up" Better than throwing chemicals over the oil. Adding to polution. Oil is of nature - not synthetic. "We're not here to tell people how to clear up an oil slick" How to communicate that to the public in a way that will persuade the public you're being responsible: 1. Be seen to be doing something 2. Do what you can for wildlife 3. Educate people (For example: Why do you think we're transporting oil?) What caused the oil spill? A meteorite fell to earth theory If you have thoughts about oil spills, please get in touch An experiment to try at home: Spill olive oil on water & clean it up. Roger's tip - use lemon juice Contact us please at BusinessJazz.net.
How to be genuinely attractive in business today. Podcasting from Cork Ireland, Paul O'Mahony & Roger Overall (P&R) talk business. This is the start of Season 4. __________________ (1) You hear P&R address the topic of SWEARING in business - and swearing during podcasts. Blasphemy, GaryVee & iHeartRadio are discussed. One person's unattractive phrase is another person's way of emphasising a point - or attracting attention. How you present your business matters - but what about presenting yourself in a GENUINE way? _________________ P&R argue *your website is your home on line * it's where you can be who you want to be _________________ (2) You own your website - you don't own 'platforms' like Twitter, Facebook, Instagram, You Tube, Snapchat, Audioboom. A platform has the power & right to change its terms & conditions. What happens to your stuff if they change direction? ______________________ (3) P&R carry out a 'thought experiment". What if you want to connect with people who would dislike your usual way of presenting yourself - what should you do? What about attracting people on a false basis? Like using a woman's voice to introduce a podcast - and then presenting male voices in the podcast - like Business Jazz does? P&R talk about Sarah & Mark. ___________________ (4) The Audioboom Story How Audioboom recently changed its focus and terms & conditions. How Audioboom communicated the changes to people who'd used their service for years. Roger rants against the $9.99 price point too many companies adopt. Paul thinks companies should reward early adopters & big users who've helped a platform to grow - rather than ignoring them. What follows is detailed discussion about how some people responded to an email from Audioboom: Paul was "particularly pleased & shocked to get a reply so quickly" - four others reacted differently. This led to discussion about 'confirmation bias'. People tend to look for confirmation of their expectations. Roger summarises the suggestions made during the podcast: (1) Pay attention to the risk of 'confirmation bias' - its always there. (2) A single communication doesn't exist in a vacuum - best to have a unified approach to all your communications. (3) Your Brand : it's what people expect from you - attend to the reputation of your brand all the time. Thank you very much for joining us for Season 4. We intend to serve you well. Paul O'Mahony & Roger Overall.
All about how to be genuinely attractive in business today.
BusinessJazz - Season 3 - Episode 14 - Values & Personality Make You Strong by Business Jazz
BusinessJazz - Season 3 - Dublin Road Trip Special by Business Jazz
36 minutes you'll hear Roger Overall & Paul O'Mahony shout about loving your suppliers & staff. We sink into this challenge that tests every business. We discuss why... - Welcome "browsers" into your store - they'll buy in future (2.00) - Show "you're very welcome" (3.30) - Give customers space & time - We hate pop-up ads on websites - It's good to Attract some, Repel others (7.40) - Don't ignore loyal customers in favour of new customers (9.10) - Have a Web page for first time visitors (9.55 We also discuss .................. - A big mistake we made last week (12.28) - "We are European" (14.25) - Our primary purpose (15.10) - Fresh thinking from USA - It's a pity we don't have advice from Japan & China (17.00) - It's good to admit your mistakes quickly Also: - Make a fuss of your suppliers & employees (19.49) - How to treat your suppliers well - Be irresistibly attractive. - Why it's important to be consistent (23.30) - Why treat staff well - Case study: Amazon in Cork (24.15) - "Internal customers" (25.00) - 3 things a company can do to be genuinely attractive (25.20) - Generosity - Respect - Cheerleading - Selling books in Ireland & USA (28.10) - Projecting an image of your business ethos (30:05) - Featuring staff (31.00) Do something that matters every day We finished with - Summary of key points (31.20) - Cheering for Mark Cotton, our audio & music genius & Sarah (33.50) @mcfontaine produces The Bletchley Park Podcast Thanks to listeners (35.45) ___________________ Appeal to our supporters : Please tell one other person about #BusinessJazzPodcast _______________________ We spoke fondly of : O'Mahony's Bookshop in Limerick AJ Leon, Misfits Inc Akari Software Borders Bookstore Chris Brogan, author David Hobby, photographer Rich Roberts @FiremanRich Mark Cotton, sound engineer USA, Canada, Europe, Germany, Japan, China, Manilla, Mexico, Texas, Vietnam, Australia ________________________ Let’s work together – fondly @rogeroverall @omaniblog @bizjazzpodcast
For 33 minutes you’ll hear Roger Overall & Paul O’Mahony fight for the cause of being “Irresistible” __________________ The big issue: "What if your business is new & you’ve no track record?" In Episode 4 of Season 3, we face up to a problem every new (and old) business faces on their website… in every presentation… _________________ We discuss: Why your “About Us” page is important What you should put on your “About Us” page The need to assure people your business will continue in future How to win trust for a new business Insight: Mistakes are appealing ____________________ We also discuss these wonderful challenges: The search for a compelling story What you’ve done before helps Your ambition is appealing (“Sketch your dream”) Challenge the status quo Trade on desire & lust – not fear Insight: Say the status quo “stinks” - Be challenging __________________ We went on to sing: “It’s never too late to enter the storytelling race” “We’re going to do it better” “Our story is irresistible” Insight: Be compelling & provocative _________________ Our best advice Declare & reveal your “business track record” Talk about your dream Say the status quo “stinks” Remember that the “Best Story Wins” (BSW) Be “Irresistible” – rather than good ____________________ We spoke fondly of Aran Islands & Inis Mór, Killarney, Lisbon Hamburg, Germany, Abu Dhabi, EU Show & Tell Communications Bill Gates Pat Phelan – Trustev O’Mahony & Co Booksellers in Limerick Explorer Sarah Weldon (Alderney, Channel Islands, UK) – The Oceans Project China, Australia Periscope Holland, France Jonathan Amm (ChangeAgents Branding) Aodan Enright & Smarter Egg Pat McDonnell Paints, Cork ________________________ Let’s work together – fondly @rogeroverall @omaniblog @bizjazzpodcast
For 32 minutes, you'll hear Roger Overall & Paul O'Mahony grapple with a fundamental business issue: "What must startups do to be genuinely attractive?" In Episode 1 of a new Season, we (Roger & Paul) live the BusinessJazz podcast as a Startup. We stumble our way through the music of this adventure because we want you to get your message out to customers & supporters - in a genuinely attractive style. You hear our nerves rattle around nerve-wracking challenges: What's your quest? What does money mean? Your philosophy & values Your backstory Why you're attractive when you're vulnerable "Cliff-hanging" for attention How've you survived so far? Business Jazz melody - "Give team members a solo" ______________________________________ We spoke fondly of these people: Jane Boyd ("Jane of Arc" - extraordinary human being, Podcaster) Liz Strauss (Author of "Anything You Put Your Mind To") Chris Brogan (Author, "Newsletter Man", Marketing Consultant, Podcaster) Mark Cotton (generous & hyper-competent Sound Engineer, Composer, Musician) Tin Tin (Character, created by Hergé aka Georges Remi) - Roger's favourite adventure storyteller Benjamin Bunny (Character by Beatrix Potter) - Paul's favourite adventure story Winnie the Pooh (AA Milne) - Paul's 2nd choice of adventure story Dante (Poet, Author of "Inferno") Simon Sinek (the man who asked "WHY?") Michael Port (Author of "Book Yourself Solid") James Altucher (Author "I murdered the kids", Podcaster) Cork Jazz Festival (28 - 31 October 2016) Yusef Lateef RIP (Musician 1920 - 2013) David Bailey MBE (The special Man from Bosnia & Herzegovina, Podcaster) _____________________________________ To continue the work together Contact other listeners & us via Comments Contact Roger Overall here Contact Paul O'Mahony here
Welcome to the Boss Mom podcast! Today Dana and NJ are bringing you 30 jam packed minutes about business and life- this episode is full of pop culture references and they couldn't stop laughing. We hope you have as much fun listening as we did recording. Let's dive right in. Listen to the podcast: Subscribe to the Boss Mom podcast on iTunes. In this episode we talk about: East Cost vs West Coast jazz hands Why NJ doesn't understand the current lingo What NJ has to say about 50 Shades of Grey Why it is important to think about your business cycle in seasons. Season of uncertainty and how to handle things when there is something out of your control. A defining moment in Dana's life. Why it matters to work with people you enjoy. Pop culture party hour references (affiliate links present) Bring It On Mary Katherine Gallagher Buzz Feed Grandmas read 50 Shades Of Grey Robin Hood Prince Of Thieves The Flash Best Time Ever with Neil Patrick Harris The Muppets on primetime Friday Night Lights Dr. Horrible Sing Along Blog Gilmore Girls Can I quote you on that? What is a bae? -NJ I feel like I'm on one of those Buzz Feed grandmas. -NJ I need to not be in public while I'm reading this. - Dana We do not endorse non consensual reading. We do not endorse it. NJ Is there a happy medium where you can be consensually manipulative? - Dana Everything on my plate has a deadline for a reason. I have to push because it would cost me money and stress to move those dates. - Dana I have a hard time not working. - Dana I'm finishing up a season of striving and stretching to get all of my responsibilities done and get my home unpacked so my family feels cozy and settled in their new space. - NJ I had an idea of what was going to happen, but there were some things out of my control. I could see most of the big picture, but there were four puzzle pieces out of my control I had no choice but to wait and see. - NJ If it isn't working, stop and reassess to see if you need to try something new. - Dana If you are in a season of waiting, my best advice is to hold your cards really close. Find a few people to you really trust and tell them what is going on. It just feels better to let it out. - NJ Amazing things can happen just by letting it out. - Dana I do think you're crazy, but I'm crazy about you. - NJ I don't know why Frozen is like crack for kids. - Dana I can't carry a tune in a bucket, but I don't care. I'm owning my biscuits. -NJ Grandma thinks that they've ripened very well. -NJ I have a secret crush on The Flash. - Dana I hustle hard. 90% of the time, I'm hustling hard- either for my clients or my kids. -NJ Boss Moms... we work hard, we hustle hard, and I think we should get to play hard too. - NJ I heart your face, all the heart eyes. NJ