Podcast appearances and mentions of roger overall

The question of microphone adaptors - that's the topic that begins this episode. One expert and one novice. "I am the lowest tech person" says Paul O'Mahony. Business Jazz podcast is not the best place for you to get digital connection advice. Coffee making is another matter. Roger Overall hasn't noticed that there is a top-class coffee machine in Paul kitchen. Adobe software would frighten you because it's so complex - but Adobe have installed an explainer video that pops up to show you what to do. Coffee machine makers could learn from Adobe. It's best to drink coffee while listening to this episode. Roger gets down to brass tacks - he starts chat about how to help your customers. Shipping slips, pizza deliveries, maritime matters, China to Southampton, stuck in Suez canal, Canada, 'the amazing Jane Boyd", overnight driving, Halifax, Vancouver - all get a mention in about 3 minutes. What does "I ship that" mean to you? "I just want to socialise this" means what to you? Roger disapproves of modern corporate speak - "that's not how humans speak" asserts our grammarian. "I'll help you drive traffic to your website" - is the sentence that Paul detests - and considers it wrong to treat people as cows. Listen on for more of the conversation about attracting people ...

"To avoid a disaster" or "To gain additional success" - that's why Paul O'Mahony decides to record a back-up of this episode. You will hear Roger Overall report on the emergency customer service he received from Irish Water. A leak threatened to undermine his house - "there is a valuable business lesson here" Roger assures listeners. You'll hear about the local business that came to Roger's rescue - and you may pick up a tip or two on how best to serve your customers a solution. PS. The house survived. Roger also survived the pain.

The big issue is customer service. You'll hear here: Apple Storytelling - how Apple customer service was a disaster for Paul's daughter. "I lost all faith in your procedures". Paul O'Mahony & Roger Overall play with this experience. A box eventually delivered by UPC. What happened between the ordering of the iphone and the late delivery of it. Apple missed the deadline. You hear all the details ...

Crystallised stone sugar (Borstplaat) - brown sugar - brown rice - these are the first things you hear about - as you tune into the ongoing conversation between Roger Overall & Paul O'Mahony. It was not our intention to say anything damaging about Tate & Lyle - the sugar company. "How to become the No 1 restaurant in town" quickly becomes the subject of this episode. A black hat episode. Scurrilous rumours. ... Russell Brand has reformed. "No unpleasant person recommends meditation & mindfulness" - asserts Paul. The Valentine's Day Massacre enters the conversation. The Slurring Strategy: How to slur your competitors ... If Roger wanted to damage the city of Cork, this is what he would do ... Fake food poisoning ... Ryan's restaurant ... "you can't get Salmonella from eating steamed carrots. The rest of the episode goes from bad to badder.

In this episode (recorded in Montenotte Hotel, Cork, Ireland) Paul O'Mahony & Roger Overall touch on what's happening in Ukraine. Quickly, the conversation shifts to Manchester United - and what happens when a company loses its CEO & loses its identity. They riff off Lisa Fallon's article in The Irish Times - this become a football chat. "Do you not have your mission statement written down?" "She's talking about the brand", says Paul - as the coffee arrives. Chelsea comes into it. The fall & rise of Alex Ferguson. Barcelona FC. Pep Guardiola too. Paul reveals that he's been supporting Spurs. "You can't change the brand of your business in the short term ... " and so the conversation goes for about 25 minutes.

Roger Overall & Paul O'Mahony grapple with "Should you ignore current issues (like what's happening in Ukraine) when communicating about your business?" What advice would you give to a Newsletter editor - or a CEO before they go lto be interviewed about the business on TV or Radio program? If you were the CEO, would you refer to an current event which is huge in the consciousness of its customers, shareholders & wider community? Roger & Paul talk about business communications in the face of terrible events elsewhere and locally. We struggle through and come to a conclusion.

Overlooking the city of Cork, drinking different types of coffee from exotic cups, from the Montenotte Hotel. Roger Overall has a story which begins with Irish property tax and the "infamous tomato tax". Roger reveals his house is like an archeological dig, and attracts a property valuer who refuses to charge Roger for a declaration to government. Roger failed to persuade the professional advisor to accept payment. You hear Paul give his opinion that millions of people in Ireland value their property by sticking an index finger in the air and pluck a value from the air. The future probably involves a bill from the Revenue. (tax collectors). The drama shifts to Glanmire where a motor factor didn't charge Paul for a small service - thereby winning Paul's lifelong loyalty. "I'll see you next time" versus "I'll see you again" - which attracts you. most? The conversation continues to consider examples of wise decision-making - and how Paul confronted someone who was not wearing a mask. https://www.goldenpages.ie/michael-o-connor-motor-factors-ltd-cork/ is a link to Michael O'Connor, motor factor. Listen to all 30 minutes ... and Roger's GAA "All-Ireland Final" story.

In this episode - recorded in the Montenotte Hotel in Cork Ireland - Paul O'Mahony apologises for his negligence, Roger Overall shows how to receive an apology. - Roger talks about his beard, and talks about the "West Cork Beard Company", the business owner may have a Garibaldi Beard. - Montenotte breakfast is served, the cups, saucers & tea pot are praised - This podcast is not sponsored by the Montenotte - Beard oil, Beard balm, and wax are attractive products ordered online by Roger's wife - "Only bearded ladies my apply" : how amusing is that phrase? - Roger tells the customer service story - A hand-written note blows Roger away Listen to the whole episode - you'll hear more.

A friend sent Paul a gift - the book "Switch - how to change. things when change is hard". This led Roger Overall & Paul O'Mahony to chat about change. Leading it, managing it, surviving it.

Curious about Customers: Paul O'Mahony found his hearing aid while recording audio - you hear him telling Roger Overall about Specsavers where he bought the aid. You hear about Walmart's method of comparing themselves with competitors You also hear about "A Curious Mind" by Brian Glazer https://www.amazon.co.uk/Curious-Mind-Secret-Bigger-Life/dp/1476730776 And also bits about Unilever, Heintz & Peter Cox (photographer) - plus Copernicus Ian Kath in Australia came in too. END OF SEASON 13 - you hear the last word.

Paul O'Mahony & Roger Overall address Apple & other fruits. "What is is about the fruit Apple that makes it so attractive?" What about Cherry Waste Disposal Company? You can choke on a Cherry. What about Bananas? They are dangerous. Do people like to hang around with dangerous things? Red Apples are dangerous - Snow White & the Garden of Eden are mentioned. "Apple has a bad reputation historically" says Roger. "Temptation is a terrible thing" says Paul. "An Apple a day keeps the doctor away". Isaac Newton also appears in this episode. William Tell too. Can an Apple be used to save a human life? In other words, this episode contains a desperate search by Roger & Paul to uncover why the fruit Apple is so successful. Why are we talking about Apple? This is so convoluted you better listen to it. This episode has not (yet) been sponsored by the Apple Growers Association.

This episode begins with the challenge of Louis barking in the background. Roger Overall & Paul O'Mahony launch Season 13 with reference to CAPITAL PUNISHMENT & exaggerating the importance of what you say when podcasting. By the end, Paul & Roger reveal "BARTERING FOR BUSINESS" is a topic they haven't addressed in the eight years of the podcast. Future episodes may include: (1) Roger's experience with the Irish NCT (2) Rejection letters sent to Roger's wife (3) Paul's hat (4) Elliot Erwitt's fried egg (5) Personal branding (6) Business branding (7) Bartering (8) Customer service (9) Relations with suppliers & other interested parties (10)Too hard to hear ...

Here's the flavour of this episode: Division Director Paul O'Mahony says Roger Overall is a 'sight for sore eyes'. Roger immediately gets the point. Here are some extracts from Paul: "You can love your wife too much. "I am spending too much time with members of one organisation. "The culture attracts you to sell your soul. "you're allowing your soul to be bought" says Roger. Roger's big interest: Me & Running One of his mentors said to Roger "It's fine to have had enough." I've become a member of an organisation that's too attractive: Toastmasters International. This leads on to a chat about how awful things can happen when a business becomes so attractive that it can't cope with the demand for its products & services. tribe, belong, life's work "This is a disaster". "I wish it would elect an international president who would be a disaster." says Paul (in a fit of humour). "You'll end up neglecting your clients, warns Paul "gibbering devotee" "almost a drug" Roger gives his theory on how civilizations grow, reach a tipping point and fade.

Paul O'Mahony does not have a "list of complaints" today. Overpowered by an in-box. "I'm worn down" is a way of disguising complaints, isn't it? _______________ Empathy. Releasing 1,500 hares. The sport of Coursing. Courses. _______________ Complaints are a sign of life. Complaints are a sign that people still have some a believe that the company might pay attention to them. Customer Complaint Box: AIB Allied Irish Bank - how Roger Overall complained to the Bank - and prepared himself to go to war. Algorithms deal with complaints from customers - except in special circumstances. What's the different between Venting & Complaining? ____________ "Toddler-rant" by Donald Trump. ____________ "I am disappointed in you" & "You have disappointed me" - the shocking power of 'disappointment".

This episode was streamed live on Periscope on Paul's account. Recorded in the Republic of Work in Cork by Paul O’Mahony & Roger Overall. We discuss unpredicted topics that matter when you want your business to be genuinely attractive.  Attractive to customers, staff, suppliers & shareholders (and your boss). "Our listeners are number one"  There's a Story: You hear the story of Peter Cox, Neil McShane, Fiachra Muller, and Roger Overall, a production team and the talents. 1917 (the film) came up - Roger shows off his knowledge of the cast, and empathy for the poor, neglected production team. We also discuss the BBC Radio 4 game Just a Minute. It takes time for us to decide on the main topic for this episode. Paul suggests the topic "what should a big organisation do when it has a lousy reputation among one of its subsidiary companies?" Paul asserts "the EU did not become genuinely attractive". Roger vetos discussion of Brexit. Roger's topic is "what we grappled with in The Laboratory: how can we attract more subscribers to our newsletter?" Roger challenges the wisdom "If you want money, ask for advice.  If you want advice, ask for money." We reveal we call our newsletter a Dispatch. [As part of our marketing, we've drafted two friendly emails to people we know.  One says "please give us advice", the other says "please give us a subscription." We send emails every Friday.] The advice Roger's received from Karen at Burren Smokehouse & Joleen Cronin, founder of Irish Redhead Convention encourages us to go further into the bizarre with our dispatch (newsletter).  We need to include more visuals. We need to include more variety. The poem is not enough. (It's the most radical thing we do.) There's more we could be doing to show the range of our talents. [Go to showandtell.ie to sign up for our Dispatch (weekly newsletter). The Dispatch doesn’t cost any money yet] At last, we get an opportunity to dwell on Accountants with Loud Socks in pinstripe suits. Plus what their clients don’t realise. There are implications :  "Put on a loud colourful tie", a bit like the Yachting Financial Solutions fluorescent green.  But there's no need for you all to wear yellow jackets. We've been advised Why Not Be Bold.  Don’t be afraid to be yourself.  Roger says “I thought we were flamboyant & bizarre in our Dispatch.”  Paul suggests "our dispatch is predictable". To be more bold - every issue should have a new feature. But it's not easy to go from four hours to 30 hours, even by going from weekly to fortnightly. Remember this: if you reduce the frequency of your newsletter, some people will think you’re on the way out. Seth Godin sends a daily email, Our listeners can be very influential over the future of the company. Which day of the week would you like your newsletter to arrive? Eventually, we become frivolous:  Louis (Paul’s English Setter) is the company mascot and team leader, if you like.  This is not a vegan podcast, Roger remembers to say. We'd love you to do two things. Please send this podcast to a friend. Please subscribe to the newsletter Dispatch.

This podcast is about how to be genuinely attractive in business today Conversation between Roger Overall and Paul O’Mahony in Cork Ireland. Recorded in the Republic of Work. This week Paul has been impressed by Coca-Cola. Roger is shocked. This episode focuses on The World Economic Forum at Davos in Switzerland. What is the purpose of Davos? What comes out of Davos? What concrete actions does Davos lead to? Are “all the best minds” at Davos ? Donald Trump Secretary of State Greta Thunberg [This podcast is not being sponsored by Davos.] Is the scientific research about global warming reliable? Paul takes it for granted. Politics is a business and this podcast exists to talk about how to be a genuinely attractive business. Politics is a totally legitimate topic for this podcast.(5:20) What about Coca-Cola? Advice: If you want to grab attention, make statements that the other person is not expecting you to make, and might unsettle them. Titles on your marketing emails should be very attractive; they should make an impression and be an attention grabber. Coca-Cola grabbed attention at Davos. Paul and Roger discuss Coca-Cola’s stance on plastic bottles. (8:19) “Our customers like plastic bottles.” INEOS is one of the biggest manufacturers of plastic. “It’s nothing to do with us.” Brand Emperor Nero stands for “We fiddle while Rome burns” - or “Fiddling While You Burn” Donald Trump’s beliefs. Australian PM’s stance. Davos wants to change its brand reputation. Membership at Davos. Riots at Davos in 2011 & 2003. Roger tells them the "Frasier in a spa" story. How to change a bad reputation of a business. Davos is making an effort to become more open - to change its bad reputation. The Elders “group of global leaders” does not appeal to Roger. Will Coca-Cola go into the fish food market? (28:00) What a forward-looking brand might do: joking (we hope you realise?) Paul says “I’m disgusted...” A circular economy as against a linear economy. Everyone isn’t going to lose their jobs. “It’s very simple...” says Paul.

Roger Overall & Paul O'Mahony fall over themselves praising two books. Productivity, personal organisation & management.

Paul O’Mahony & Roger Overall chat in a Cork cafe, Lab82 (Roger's business is called Show & Tell Communications.) [Please note: This episode isn't sponsored by Lab82, though we talk about it on the show.] You hear the conversation about 29 rubber ducks, Bert & Ernie, and the feel of the place,  There is a rubber duck in bondage gear, across the road from Cork railway station. This is the cafe where Roger met Phil Daly (photographer) & Pat Frawley (printer) last time he was here. The Big Question "Do you get the experience of a coherent style here Paul?" This place is not elegant, not sophisticated - it is a coherent mixture "Can you succeed in business today by being eclectic, messy, around the houses?  If you are a muddle?" Two of the companies Roger works for Lee Reeve, hand painter of kitchens, and iDriveGroup, executive car transfer in Ireland, are very focussed. It's relatively easy to come up with content for them because there is nothing messy about them. Show & Tell does a long list of things. "Its the way the List is presented that matters most". Part 2 The Big Question How about a website that speaks to you? How many companies have a visual website? Almost 100%? Why can't you listen to a company online? Why isn't there an audio file which you can click, and listen to what's on the site? The potential of audio on websites. You can talk about everything you make, and every service you offer. It could be attractive to blind people. It could be attractive to people on the move, who'd like to listen while doing something else. (After 12 minutes) Blinding revelation: (Roger's business is called Show & Tell Communications.) You hear Roger have an epiphany. Show & Tell means See & Hear "We will show you what we do, and we will tell you what we do." ("Tell" as in we will speak to you in a human voice, and tell you all we offer.) Partnership The relationship between business & customer. The Musgrave Group example shows great use of images to suggest there's an actual & potential partnership here. The Health Spa Story Roger was in a health spa - a hospital in Cork - during 2018. "Please offer a soft food alternative" was a fantastic sign & instruction to staff because The first word was "Please" "Offer" is a powerful word - it offers choice, it's not prescriptive, it's a two-way relationship word We & You We offer, You choose  This is how you create a relationship. People feel involved. Transform Us & Them to We & You We're working together - this is the kind of emotional feel you want - when you hope for repeat business. Everyone's interested in having a long term relationship. An on-going relationship is your dearest wish. The crazy story Roger & Paul worked at QQI (Quality & Qualifications Ireland) - podcasting. Roger remembers what Paul said to him in the car on the journey home from Dublin to Cork... (You must listen to this to find out what was said, and how significant it turned out to be.) Summarising the chat A website can talk to you. Such audio could be an unusual & distinctive feature (and an idea for Show & Tell Communications to put into practice).  This could help build trust. Paul remembers Steve Jobs - what he said about offering the customer something the customer didn't know was even possible. Roger make a commitment to change his website. Paul responded with How will you celebrate the fact that S&T website has become a place where people can hear? We'll let you know what happens next. Please tell someone about this podcast. ______________________ Contact us Roger Overall at showandtellcommunications.net  Paul O’Mahony at @omaniblog on Twitter

Is the legal marijuana sector set for huge growth in the years to come? If so, is now a good time to invest? YFSOL chairman Clive Evans talks with Roger Overall about the current state of the market and about what could happen in future.

This episode was recorded in the cafe of the Consultants Private Clinic, in University College Hospital - on Tuesday 23 April 2019. "Has Ireland become a coffee nation?" asked Roger (Overall). In 2001, it was all tea, no proper coffee, only Maxwell House instant coffee. By 2019, coffee is a "licence to print money" asserts Paul (O'Mahony). You hear chat about Apple, IBM, Barry's Tea, Lyons Tea, Bewley's Coffee, green beans and IREL Coffee. You hear Roger mention Christian Payne - and Paul mention Chris Brogan. ... Roger made a video about coffee for a coffee haus called FILTER : "how FILTER make coffee in a glass contraption." The key messages were "Come here - we'll take you to a different level... "We educate you, we make you more interesting, more attractive ... "You have an experience others haven't had ... new, different, exotic ... As a result Viewers became more educated. They became more resourceful They became more attractive In other words - viewers became more powerful Maybe the video was a success? ... "I am a flame-thrower" says Paul ______________ Your video for FILTER may have been a flop ... If the people there didn't get the video out to the right people... ______________ The key question is : what is the video for? why are you telling this story? ______________ MEASUREMENT "I find measurement boring" confesses Paul "I prefer to get other people to do the measuring." _______________ You can't be sure what will happen. Luck and the role of good fortune; You can succeed and you can fail there can be accident and there can be design. You can succeed by design You can succeed by accident You can fail by accident You can fail by design. ________________ Did coffee in Ireland succeed by accident or by design? "Let's just drink more coffee" Find Paul at Show & Tell Communications or phone him up. Paul's poetry is at paulhomahony.com ________________ Paul will improve these notes. He lost lots of notes when his laptop had a glitch.

Cafe Beva in Glanmire is the venue for venting local frustrations with Roger Overall. Republic of Work in Cork city centre is the venue for monologue about "Leadership" and a speech which Paul O'Mahony will make at Toastmasters.

You are listening to the return of Business Jazz podcast ("genuinely attractive business") for another season - Season 7. Recorded by Roger Overall & Paul O'Mahony on Friday 12th April 2019, in Republic of Work in Cork city centre. You hear us chatting about: (1) The business of your strapline - how important it is to use words which make a good memorable acronym that's attractive (like GAB, suggests "the gift of the gab". (2) Roger's recovery from cancer. (3) The secret of Season 6 (4) Why ambient sound makes a show warm and pretty raw. (5) What the Republic of Work is like as a co-working space. (6) Our plan to take this podcast mobile around Cork, showing off some of the coffee venues in the city. (7) What "Blue-Sky Thinking is". (8) Name-dropping: Gary Vaynerchuk (1975 -) Belarusian American entrepreneur, author, speaker & internet personality. First known as a wine critic (9) Name-dropping: Simon Oliver Sinek (1973 -) British-American author, motivational speaker & organisational consultant, author of five books, including "Start With Why". (10)Please tell one extra person about this podcast - it might be useful to them & they might love it This is a Show & Tell Communications podcast https://www.showandtellcommunications.net/work#work-done

Leaving cafe better after meeting Roger Overall and talking about Show & Tell Communications, plus Irish radio station chat

Two friends chat on their way to record Business Jazz (podcast Series 6 Episode 1) in Cork. Paul O'Mahony drives an Audi A3 - Picks up Roger Overall - they never stop talking on route to the Republic of Work. You hear: (1) Irish national radio (2) Should Paul & Roger change "how to be genuinely attractive in business today" to "be genuinely attractive in business"? (3) Podcast by Jon from Anchor (4) Why the seat of the car is wet (5) Book by Justine McCarthy about Mary McAleese (ex-president of Ireland) (6) First class travel on airplanes (7) Shakespeare & Cervantes puzzle (8) Windscreen wiper in action

Season 5 Finale - recorded in Republic of Work in Cork. Topics touched & addressed in this episode by Roger Overall & Paul O'Mahony from Show&Tell Communications https://www.showandtellcommunications.net/ (1) Paul needs a hearing aid & weather is very good. (2) Business Jazz Podcast were lobbied on Periscope to use Twitter @bizjazzpodcast - its over 30 days since it's been used. "Why are we not using Twitter to provide a service to people interested in Business Jazz?" Public commitment by Paul to start using our Twitter. But - should Paul take on using Twitter? Is Twitter a service which you can use to make your business more genuinely attractive? At least one person wants our business to use Twitter. This is "proof of concept". Twitter is not free from the point of view of time - people pay with their time. Minimum viable product (MVP) - what do people want from a Twitter account? (1)Information (2)Stories (3)Humour Business Jazz already has text written (shownotes) that could be edited & turned into a 280-character communication. Paul & Roger rubbishes 'rubbishy tweets'. John Cleese built a business (Video Arts, founded 1972) - produced "Meetings Bloody Meetings" (Training Video). Enlightening Empowering Entertaining Schindler's List - the film Roger brings in a quote (source unknown) "I do today what others won't so I can do tomorrow what others can't." Twitter is often used to gather intelligence ... Also you can practise the art of copywriting ... Would we recommend Twitter? Roger highlights Where is your audience? What are you trying to do? "I may be too much like an accountant" says Roger Don't forget the opportunity cost of using Twitter - to manage a Twitter feed. "Let's just do an experiment" suggests Paul ["What's the difference between a consumer & a customer?" - a topic we may come back to another day.] The only way to find out whether it works for you is to try it. However, to use it as best you know may not be the best way it can be used. How to use Twitter infinitely better than most: (1) Name people - especially if you know they welcome Tweets from you. If they don't they may block you. Paul started using Twitter in 2008 or 2009. 'I've got work from people over the years from my use of Twitter." Pat Phelan & Bernie Goldbach - Eirepreneur "I've got work from podcasting" - says Roger How could Business Jazz use Twitter? What could others learn: What could we use Twitter for? Let's say we want revenue = our No 1 goal Do we have any customers who use Twitter? "Yes" For them we can deepen rapport, open communication. enlighten, empower them because "they may be our marketing team" There are people who've never heard of us ... There are very experienced business people who've never considered making a podcast - they may be looking for fresh new advice Others are very inexperienced - don't know anything about marketing - never heard of us Twitter has a powerful search function Deepen rapport to improve our marketing ... Provide exceptional innovative experience to experienced people Help very inexperienced people Geographical considerations: where are the people you want to connect with? Who are your ideal clients & where are they? Find representatives of businesses, name them in tweets. "We could do an episode all about Richard Branson: how we'd do a brand podcast or a personal podcast". Out of your league - some people are People want people to re-tweet their stuff. You can do that. People have networks already. You can connect with relevant networks. If you're going after Richard Branson ... "You're abusing your power Roger" That's the end of it. We're taking a short break - for Easter. We both have daughters - and a dog each - and no goldfish Contact Paul @bizjazzpodcast Instagram another day The End ___________________________

Roger Overall & Paul O'Mahony "I have something on my mind" kicks off Paul Napoleon, Steve Jobs, The art of war & leadership The public display & use of values SWAT analysis & funding Integrity - Quality - a list of values Harvard Business Review How Change Agents Branding (consultancy) came up with its key values (Manifesto) "We drew our values out of our experiences" - South Africa & UK Key point: our values came out of an analysis of what we were capable of. "I wasn't capable of anything else". Toastmasters declare 10 promises: (insert the Toastmasters Promise here) Paul talks about Toastmasters - and the Promise people make when they join the organisation. Research on Toastmasters LinkedIn Group. Paul reports on what he's found. BNI (Business Networking International) compared & contrasted with Toastmasters (Roger reports) BNI Chapters - Toastermasters Clubs are local. Singapore & Miami experience is consistent. Both voluntary Both local Both welcome visitors Both international Both have 'hierarchies" Both have international conferences Similar structures. "We met at BNI a long time ago" BNI welcomes 'Substitutes' - big difference. The power of values-in-action contrasted with espoused value. This is a big distinction. Excusing dishonesty. Organisations that have a lousy reputation RyanAir controversy. "I would question RyanAir's reputation" says Paul. Niceties of service ... value of cheap price Weighting elements of their manifesto "We'll give you cheap flights but we won't give you good customer service" may be the RyanAir Manifesto. Paul remembers Michael O'Leary talking when RyanAir began Counter-cultural behaviour of RyanAir. Trains in Germany don't wait for you - RyanAir adopted that approach. The power of values-in-action. 1. What do we stand for? 2. What are we capable of delivering? Structured thinking & incorporating your values into your business. Clarity to employees is good. For example, how we answer the phone here ... Bite Sized Cafe & Show&Tell Communications working together. What Bite Sized do: a list reported by Roger

A raw, unscripted, free-wheeling, wide-ranging and eclectic chat about "How to be genuinely attractive in business today". For people in business. "Business" means you've a job, own a commercial enterprise, profit & not-for-profit - you work at anything (including housework). ___________________ Weekly podcast by Roger Overall & Paul O'Mahony from Show&Tell Communications (HQ in Cork Ireland, trading in Ireland & UK) - available here, in iTunes and other places. This episode begins with MISTAKES. - The key point is to recover well. Story No 1 is about Jack Nicholas (golfer) as told by Bob Rotella (golf coach) in one of his books. - FORGET YOUR MISTAKES - after learning from them seems to be the message. Paul: "I do not know what direction this podcast will go". Roger: "Is that because of your experience?" Story No 2: Heart Surgeon in USA at 93 years of age. "How old will I be when I stop working for money?" says Roger These guys work today : Ridley Scott (born 1937, English film director & producer. Warren Buffet (born 1930, American business magnate, investor, & philanthropist, serves as chairman & CEO of Berkshire Hathaway - Wiki) Stan Lee (born 1922, American comic-book writer, editor, film executive producer, and publisher - Wiki)) Walt Disney Inc Floyd Norman ((born June 22, 1935) is an American animator, writer, and comic book artist - Wiki) "People who retain experienced people make the business attractive" says Roger. The Internet Age: Have the rules about how to do business changed? And if so, how much have they changed? How recently did a business have to think about cashflow? Example of Egyptian Pyramids. Story No 3: Jane Boyd's father (in Canada) drove miles to build relationships. "Automated relationships" Story No 4: Instagram Adverts. The "Free" Economy. Communications spoiled. Frequency makes the experience unattractive -say Roger. Interrupting. Annoying. How can we make our ads desired? How can we make our ads relevant? Story No 5: Amazon interruptions. Get me Ad-blocker ... Story No 6: Waiter's job is to interrupt - Lourdes Story

Paul O'Mahony & Roger Overall chat about The Hotel First you hear ongoing conversation about what it's been like for Roger & Paul to talk with each other. "Discovering what you don't know is learning..." [There's a dog in the corner of Paul's kitchen - Louis the English Setter may guest on this show.] Whining ... complaining ... leads to Roger's hotel experience in UK. The hotel Roger & John (UK Sales Director) was : -excellent booking - bed pristine - shower hot & powerful - room to hang up the suit - plenty of plugs - Wifi not needed - bathroom light repaired immediately - ideal location - big power brick Bishop Stortford (Hertfordshire, England, population 37,000) near Stamford Airport What's Roger's complaint? This is a poignant story about how to upset customers a lot. The human contact (or absence of it) ... The personal touch (or lack of it) ... The communication (or a comedy of errors)... Roger's never described his upset feelings in such graphic terms (at least not on this podcast). "Hostile" - "Antagonise" - "Aggressive" - "Sinistre" A pregnant woman intending customer features in the story. "Antagonism" - "Lying" - "Passive-aggressive" ________________ High point on the show may be : - Roger defending Ireland's reputation. "Ireland - It doesn't rain unnecessarily" (new national strap line?) ________________ "Eerie" - "Hostility" - "Insulted" - "Aggressive" "What's your problem?" she said to the pregnant lady... This is Fawlty Towers without the charm. You better stay in another hotel. How do you describe a hotel like this? What makes the experience of a 5-star hotel? Paul suggests we bring a hotel manager or hotel reviewer on the show. ________________ What did Roger learn that's useful to listeners? The human element matters most The product may be excellent - but it the experience of the human is not nice - that detracts from everything ... _______________ The formula If P = + "+ & - added = - (This is work in progress.) __________________ If your product is rubbish - you're done for ... If your product is brilliant + you don't treat people in a way they think is good - you're also on a very sticky wicket ... __________________ Why was the "heavily pregnant woman" more effective than you were" She met aggression with aggression. Was she assertive? __________________ Contact us Roger Overall at http://showandtellcommunications.net Paul O'Mahony at @omaniblog on Twitter (& other social media) & @ Show & Tell Communications ________________ PS - "cut out self-disparaging remarks" asks Paul.

Podcasting from Cork Ireland You hear Paul O'Mahony & Roger Overall talking about "I know enough to be dangerous". Dangerous companies, perilous companies ... Japanese chef preparing fugu fish ... you can die if the fish isn't prepared properly ... and not by trial & error. If you want to be genuinely attractive in business - you can't do what some You Tubers do... You can't promise and keep putting off the delivery of what you've promised. Paul is in a team preparing a Conference for Toastmasters in District 71 - he's the marketing person on the team. (11-13 May 2018). Roger asks "What is your key concern?" (1) Making it genuinely attractive, or (2) Being overwhelmed ... Paul dramatises the work. He has to remember "everything is not dependent on me". Paul talks about Toastmasters. Roger highlights Cork as the best place in Cork - much more attractive than not-Cork. "With an accent like your's Roger - you can't ever become a Corkonian". _________________________ At last, Paul & Roger talk Apple: A success story ... superb customer service from a guy in Lisbon... Cork to Dublin, cross city, on to Belfast - to the only Apple Store on the island. 15 minutes about great customer service by Apple ... After that Roger contrasts the way Apple have behaved so secretively in another area ... We all need holidays - Paul even got a recommendation from the guy who helped him (on phone for about six hours over three days). Contact Paul & Roger on http://www.showandtellcommunications.net

Note: This episode was live streamed via Periscope. You hear Roger Overall somewhere in British Columbia, Canada - talking with Paul O'Mahony in his kitchen in Cork Ireland. There's a short conversation about Canada First Nation people Then a few words about Jane Boyd. Jane Boyd, a previous host ("leading lady") on Business Jazz, has lost her voice. Somehow Paul & Roger started discussing gender ... Gender balance is what Paul favours. He got fed up of panels of man. The Chinese Communist Party leadership is all men. "Is a business more attractive to you if ... ? "Who are the customers of the business? If you serve a mixed gender popular... Able to put out messages from both segments of your 'target audience'.. "There can be some awful women - as well as some awful men... Paul says "I hate stereotyping ... The women I've met pay more attention to detail Gay men pay more attention to detail... Boards of companies to be more representative ... Roger - you could say I don't care ... I'd have to be some sort of rank idiot ... You could be a hard-nosed business person I want my daughter to self-actualise... "Do you thank ? "The problem is we agree with each other ... boring old liberals ... I'm going to adopt a position to draw you out: Policy level ... asserting their own points of view Women have been so excluded their ability to stand up for their point of view is weak ... Men get to shout women down ... it's a waste of time to put women on the Board..." Our daughters are well able to express their points of view... All other things being equal I'd go for a dim women ... there would be a variety a dim people. all sorts of different personalities Belbin on team roles (1980s) ... not one particular types of Several types of intelligence Q1 Why do I feel so strongly that diversity of gender is an advantage? Where's my evidence... 50/50 companies out perform Iceland: Gabrella ... photography project feminisation of the banking culture ... we need more of female approach ... combat these male dominated institutions ... Paul testosterone is the problem ... Men in suits got excited ... bankrupted the country You might as well hand it over to women they couldn't do any worse Your problem ... men have more balls for ... we don't have evidence of women in decision-making positions I was only talking about Boardrooms Women are the dominant force... CEOs suffered from types of paranoia We agree women are capable of making decisions haven't had access to power & authority women are capable of 'exercising the upper hand' To be genuinely you don't want to be accused of mysogeny systematic could be seen as a form of mysogeny. Dismissing ... A point of view - I don't recognise gender I only recognise talent Paul has programmed himself to see gender balance & skin colour Some say they're blind to gender ... How do they mean that? Roger was the only man among 40 people ... in a house... Paul there's a fundamental problem in education - vast majority of e ch ed I would favour quotas ... absence of male role models results in negative consequences. Gender quotas - Paul is in favour of quotas for parliament ... This is different to any previous episode ... BusinessJazz.net for Paul & Roger. If you found this useful ... Paul the male "You've been listening to two men debating the gender issue."

How to be genuinely attractive in business today. Podcasting from Cork Ireland, Paul O'Mahony & Roger Overall (P&R) talk business. This is the start of Season 4. __________________ (1) You hear P&R address the topic of SWEARING in business - and swearing during podcasts. Blasphemy, GaryVee & iHeartRadio are discussed. One person's unattractive phrase is another person's way of emphasising a point - or attracting attention. How you present your business matters - but what about presenting yourself in a GENUINE way? _________________ P&R argue *your website is your home on line * it's where you can be who you want to be _________________ (2) You own your website - you don't own 'platforms' like Twitter, Facebook, Instagram, You Tube, Snapchat, Audioboom. A platform has the power & right to change its terms & conditions. What happens to your stuff if they change direction? ______________________ (3) P&R carry out a 'thought experiment". What if you want to connect with people who would dislike your usual way of presenting yourself - what should you do? What about attracting people on a false basis? Like using a woman's voice to introduce a podcast - and then presenting male voices in the podcast - like Business Jazz does? P&R talk about Sarah & Mark. ___________________ (4) The Audioboom Story How Audioboom recently changed its focus and terms & conditions. How Audioboom communicated the changes to people who'd used their service for years. Roger rants against the $9.99 price point too many companies adopt. Paul thinks companies should reward early adopters & big users who've helped a platform to grow - rather than ignoring them. What follows is detailed discussion about how some people responded to an email from Audioboom: Paul was "particularly pleased & shocked to get a reply so quickly" - four others reacted differently. This led to discussion about 'confirmation bias'. People tend to look for confirmation of their expectations. Roger summarises the suggestions made during the podcast: (1) Pay attention to the risk of 'confirmation bias' - its always there. (2) A single communication doesn't exist in a vacuum - best to have a unified approach to all your communications. (3) Your Brand : it's what people expect from you - attend to the reputation of your brand all the time. Thank you very much for joining us for Season 4. We intend to serve you well. Paul O'Mahony & Roger Overall.

All about marketing - Roger Overall & Paul O'Mahony chat about a recent email from Chris Brogan.

Podcasting from Cork Ireland, for 35 minutes you’ll hear Roger Overall & Paul O’Mahony talking about 'How to name your company' Topics discussed: Amazon Alexa How to make a new product genuinely attractive today 2.00 Internet of things – increasing suspicions (2:20) Need for positive stories How Alexa can be another member of the family (3:00) Never call your child Alexa (4:05) What about people called Alexa? What would Alexei Sayle do? (4:40) ___________ Podcasting from Cork Ireland, for 35 minutes you’ll hear Roger Overall & Paul O’Mahony talking about name-calling Topic How should you name your company? ________________ In Episode 11 of Season 3 we discuss: Amazon Alexa Case study : why Alexa appeals to one family (Bernie Goldbach family story) 1.20 How to make a new product genuinely attractive today (theme) 2.00 Internet of things – increasing suspicions (2:20) Need for positive stories How Alexa can be another member of the family (3:00) Never call your child Alexa (4:05) What about people called Alexa? What would Alexei Sayle do? (4:40) Insight What’s in a name? that which we call a rose By any other name would smell as sweet; Naming your product Call it after a famous person? (they’ll have to talk about it) (5:00) “Richard” would be a disaster How do you make your product appealing? (6:08) Naming your product is very important Recent blog post “How to start a business“ ‘How to steal reputation and other dirty tricks‘ appeals to our listeners (6:50) Funny unpronounceable names we discuss: HOKA11 (running shoe manufacturers) – ‘HOKA one one’ NIKE – Nikon – Adidas – Tomato – Schedule Name your company how to name it without getting into complications (9:00) Do you need a confusing name or a clear one? (9:40) Insight ‘The Company name is irrelevant‘ General rule It’s crazy for a Startup to have a sexy obscure name (10:30) ‘Obliquity‘ (Book by John Kaye found on Roger’s bookshelf) won’t do What Robert Scoble said to Paul at Dublin WebSummit (11:40) Straplines are what matters (12:00) Pronounce NGINX Insight If you want people to talk about you have a name they can say Roger’s Story: How ‘Show & Tell Communications‘ was named (13:15) ‘Republic of Work’ name + ambitions (14:00) General rule: (1) When you name your business – have a name that explains what the business does (14:30) (2) If you have a good strapline, the name doesn’t matter much A short pithy phrase not a boring one ‘BusinessJazz Services’ was born on BusinessJazz Podcast What BusinessJazz Services offers to clients (18:30)] Product name : what Amazon did Back to Alexa: Is Alexa a female name? McDonald’s Insight Be sure to have a big strap What to do when you’re naming your product Long term best way: (1) Start with the brand (2) Think of the company name & product name later (3) Decide on your strapline before you name the company (4) Research Straplines others are using More of Roger’s business story: “How we got to ‘Show & Tell Communications'” Children know the difference between ‘Show’ & ‘Tell’ Playfulness & Light Apple was first called ‘Apple Computer, Inc’ IBM was ‘Computing – Tabulating – Recording Company (CTR) Acronyms as names Passing reference to the artist formerly known as Prince (TAFKAP) _________________ We offer you our best advice: 1. After branding your business, adopt a strapline 2. Don’t make us guess what you do 3. Make your company & product name pronounceable 4. Check out the cross-cultural associations ______________________________________ We spoke fondly of Amazon Alexa Bernie Goldbach Alexei Sayle HOKA one one NIKE Nikon Adidas John Kaye (author of ‘Obliquity’) Robert Scoble NGINX Show & Tell Communications Republic of Work Apple IBM Prince

Podcasting from Cork Ireland, for 26 minutes you'll hear Roger Overall & Paul O'Mahony talking about how to manage change properly - without screwing-up Topic Transforming your business model ________________ We chat about big stuff - nothing trivial Mini Announcement: We are now a weekly podcast We begin Introducing ourselves (0:55) Introducing AnchorFM (2:35) Credibility of Audio v Video (3:45) History of Paul on Anchor (4:00) Advantages of Audio (4:30) Examples of what you can do on Anchor (4:55) Humanity of Anchor (6:00) Strength of community (6:20) What the Founders of AnchorFM did (6:40) SXSW - South By South West (7:30) Result (7:58) ___________ Insight: We all need an Anchor ___________ We move on Cobbler's Shop changes the business (8:30) Radical change to your business (9:15) How to communicate big change properly (10:25) Give warning to customers Brand Advocates (13:55) Community becomes a Commodity Audioboo to Audioboom Summary of key points (15:15) ____________ Insight "For goodness sake, Communicate with a Capital sea - your life depends on it." (A U Thority) ____________ Stories of success How to communicate from both sides (16:15) Roger's accountant story (17:45) Handholding like Avie Uniglicht for AnchorFM An elegant solution that keeps customers on board (22:00) 'Apple are leaving the computer business' (23:50) Republic of Work in Cork ______________ Appeal to our supporters : Please tell one other person about #BusinessJazzPodcast ______________________ We offer you our best advice: Give warning in plenty of time Inform people about why the change is necessary Tell people what will happen Say when the change will come Provide help during time of transition Don't rely on volunteers to handhold Ensure others don't communicate the message for you _______________________ We spoke fondly of Show & Tell Communications AnchorFM SXSW Casey Neistat Beme CNN Pogoplug AudioboomFM Avie Uniglicht (aSKaVIE - your tech concierge) Apple Republic of Work ________________________ Let’s work together – fondly @rogeroverall @omaniblog @bizjazzpodcast @mcfontaine (The Audio Wrangler)

This will help you sell your products & services to people. For 34 minutes, Roger Overall & Paul O'Mahony address a problem every sales-person knows much too well - selling. We start with a shock - Podcasting from Cork - We're in Paul's small 2008 Audi. Driving gingerly along narrow streets - in between parked cars - waving to barbers & hair stylists - without jumping any traffic lights. This is first time we've recorded BusinessJazz Podcast in a mobile studio. During the podcast Paul's broke the law - Roger aided & abetted. You hear us chatting about ... Why we're recording on the move Republic of Work (1.10) - it's not just for startups (2.00) Remember the Republic of Work needs to be genuinely attractive "I can't find anything wrong with Republic of Work." (Roger) The Cafe @ Blackrock Castle Observatory was our spiritual home (3.00) Today we're driving towards a business community centre (3.35) Remember every business needs to sell: certainly Republic of Work needs to sell what it offers to its ideal customers There's a rumour there might be poetry in business (4.10) Remember "Be both Attractive & Sell" - or else your business will fail to fly (4.25) Cork City roads are not attractive enough (4.45) Barbers & hair-dressers (4.55) Insight = Drive your business forward We get stuck into selling... Introducing The Sales Funnel (5.20) Journey "From Awareness to Selling" (5.50) Who do you want to know you exist? (6.45) Who has "Desire to solve a problem now" (7.10) You have to find out "Who's ready & able to go ahead?" (7.40) When do you say "Here I am - I can solve your problem, as quickly as you need"? (8.25) What's your Quality Standard? (9.30) What is Good Value For Money (GVFM) ? (9.45) Clients that want to marry you... (10.20) 6 things top class "used car sales people" find out (11.20) "In the old days..." (12:00) The best sales people send you to another supplier (12:45) How to become trustworthy (13.30) Insight : Sell yourself a funnel We had trouble Parking in Cork... How to listen to a potential customer (14.20) Be a "good nice likable person" - establish rapport (15.00) How to build depth of friendship Be friendly (15.40) People like before they buy Gather information to guide you towards making a sale (16.20) Either a Rolls Royce or a Mini may do (16.40) "If you can't make a sale - make a good reputation" Illegal moving of a traffic cone (17.30) Risk assessment said it was safe to move it one metre (18.10) Make space in crowded market / parking place (19.10) Create your own space (1920) Innovative law-breaking (19.50) Summary (20.28) Insight = Be attractive as a mover & shaker How to address unspoken reservations (2055) Matching your competitors (21.25) People have doubts (21.45) Being let down nicely (22.05) Overcoming doubt Satisfaction guaranteed (22.15) Trusting & Liking (22.25) Money back guarantee (23.35) "Send us back the wrapper" rant (24.00) Valueless guarantees Insight : There is always something hidden The half-drunk bottle story (24.35) Lifetime value of a transaction in a supermarket (25.00) The €40K transaction Imagine filming people entering a supermarket... Without a quibble (27.25) Wine Corks v Screw-tops (28.10) Recycling plastic stoppers (28.20) The cork trees in Spain are dying (29.00) How to open a bottle without a screwdriver (29.15) Cork School of Music 29.45 Insight = That bottle of Rioja is worth €40,000 The next question: May we Podcast from Republic of Work in future? ——————– Appeal to our supporters : Please tell one person about #BusinessJazzPodcast ______________________ Our 4 best bits of advice (1) Use a Sales Funnel (2) First be trusted & loved (3) Rapport reigns - foster & nurture it (4) Show you're trustworthy - the most genuinely attractive supplier

36 minutes you'll hear Roger Overall & Paul O'Mahony shout about loving your suppliers & staff. We sink into this challenge that tests every business. We discuss why... - Welcome "browsers" into your store - they'll buy in future (2.00) - Show "you're very welcome" (3.30) - Give customers space & time - We hate pop-up ads on websites - It's good to Attract some, Repel others (7.40) - Don't ignore loyal customers in favour of new customers (9.10) - Have a Web page for first time visitors (9.55 We also discuss .................. - A big mistake we made last week (12.28) - "We are European" (14.25) - Our primary purpose (15.10) - Fresh thinking from USA - It's a pity we don't have advice from Japan & China (17.00) - It's good to admit your mistakes quickly Also: - Make a fuss of your suppliers & employees (19.49) - How to treat your suppliers well - Be irresistibly attractive. - Why it's important to be consistent (23.30) - Why treat staff well - Case study: Amazon in Cork (24.15) - "Internal customers" (25.00) - 3 things a company can do to be genuinely attractive (25.20) - Generosity - Respect - Cheerleading - Selling books in Ireland & USA (28.10) - Projecting an image of your business ethos (30:05) - Featuring staff (31.00) Do something that matters every day We finished with - Summary of key points (31.20) - Cheering for Mark Cotton, our audio & music genius & Sarah (33.50) @mcfontaine produces The Bletchley Park Podcast Thanks to listeners (35.45) ___________________ Appeal to our supporters : Please tell one other person about #BusinessJazzPodcast _______________________ We spoke fondly of : O'Mahony's Bookshop in Limerick AJ Leon, Misfits Inc Akari Software Borders Bookstore Chris Brogan, author David Hobby, photographer Rich Roberts @FiremanRich Mark Cotton, sound engineer USA, Canada, Europe, Germany, Japan, China, Manilla, Mexico, Texas, Vietnam, Australia ________________________ Let’s work together – fondly @rogeroverall @omaniblog @bizjazzpodcast

For 33 minutes you’ll hear Roger Overall & Paul O’Mahony fight for the cause of being “Irresistible” __________________ The big issue: "What if your business is new & you’ve no track record?" In Episode 4 of Season 3, we face up to a problem every new (and old) business faces on their website… in every presentation… _________________ We discuss: Why your “About Us” page is important What you should put on your “About Us” page The need to assure people your business will continue in future How to win trust for a new business Insight: Mistakes are appealing ____________________ We also discuss these wonderful challenges: The search for a compelling story What you’ve done before helps Your ambition is appealing (“Sketch your dream”) Challenge the status quo Trade on desire & lust – not fear Insight: Say the status quo “stinks” - Be challenging __________________ We went on to sing: “It’s never too late to enter the storytelling race” “We’re going to do it better” “Our story is irresistible” Insight: Be compelling & provocative _________________ Our best advice Declare & reveal your “business track record” Talk about your dream Say the status quo “stinks” Remember that the “Best Story Wins” (BSW) Be “Irresistible” – rather than good ____________________ We spoke fondly of Aran Islands & Inis Mór, Killarney, Lisbon Hamburg, Germany, Abu Dhabi, EU Show & Tell Communications Bill Gates Pat Phelan – Trustev O’Mahony & Co Booksellers in Limerick Explorer Sarah Weldon (Alderney, Channel Islands, UK) – The Oceans Project China, Australia Periscope Holland, France Jonathan Amm (ChangeAgents Branding) Aodan Enright & Smarter Egg Pat McDonnell Paints, Cork ________________________ Let’s work together – fondly @rogeroverall @omaniblog @bizjazzpodcast

For 32 minutes you’ll hear Roger Overall & Paul O’Mahony prowl around this Thorny Topic: What if your business is vulnerable & you’re low on empathy? In Episode 3 of Season 3 , we (Roger & Paul) prowl round an issue which every business owner & service provider better address, immediately… in order to succeed impressively. We discuss how #BusinessJazzPodcast is going to achieve: awareness & love. What if you have a rat in your business? (crisis management) What if the competition’s so fierce that no one finishes the race? (service design) How to be the last woman standing (sustainable survival) We go on to discuss gargantuan issues (feared by most)Customers are Vulnerable. You need Empathy to succeed. Unfortunately – you know too much about your business. Insight = Drink a pint of the Soft Stuff (emotional intelligence) Appeal from our sponsors: Please tell one other person about #BusinessJazzPodcast We offer advice: The 4 best bits of advice you’ll ever get for us: Find your first (paying) customer - Practise the art of patience - Stop - Feel how vulnerable your customers feel _____________________________ We spoke fondly of : Barcley Marathons (in Frozen Head State Park near Wartburg, Tennessee. founded by Gary “Lazarus Lake” Cantrell) Gary Vaynerchuk The Christian feast of Christmas Zen Buddism Netflix Documentary “The Lean Startup” by Eric Reiss Apple Tim Cook Bill Gates Nash19 (Restaurant & Food Shop in Cork Ireland) EMC (in Ovens, County Cork, Ireland – connected with Dell) Smarter Egg Network (in Cork Ireland) Show & Tell Communications (in Cork Ireland) “From Zero to One” by Peter Thiel http://zerotoonebook.com/ World War I The US Civil War Arrow Pest Control (SME in Cork Ireland) The Trouble with Fridges Wearing Wellingtons while plugging in fridges ________________________ Let’s work together – fondly Contact @rogeroverall @omaniblog @bizjazzpodcast

For 34 minutes, you’ll hear Roger Overall & Paul O’Mahony grapple with a fundamental business issue. "What must we do to attract more lovers?" In Episode 2 of Season 3 , we (Roger & Paul) grapple with a vexing challenge every business person faces. We discuss how we're going to achieve a big advance for this podcast: growth Why should anyone trust us? (brand character) What are our credentials? (back-story) What's our track-record? (back-story) Will people believe what we say? (brand credibility) How'll we get BusinessJazz Podcast better known (build awareness) Should every business launch a podcast? (rush into action) What about using Periscope? Desperate for success You hear us give up business and take up golf asking What kind of golf do we want to play? What's our aim? What's our No 1 golf club? Who do we want to play with? Our stance is : Thinking about golf helps you think about your business (in this we trust) We go on to discuss really gargantuan issues - including Who do we want this podcast to help? Who are our ideal clients - or collaborators? Who am I? Our Insight is : We're not fit to work for Google, MicroSoft or any giant corporate - even if they beg us There's more in the 34 minutes. With whom do you do your best work? For whom will you go beyond the extra mile? Why is buying ECCO Shoes a good idea? Live, raw, unedited Roger Overall & Paul O'Mahony realise It's about time we asked the blindingly obvious questions: "Who are our best friends & supporters?" (BFS) "What would they do for us if only we asked them?" "What if we said to our best friends & supporters 'Please tell one other person about BusinessJazz Podcast (9.5 would also be good). Eventually we offer you advice which hits us so hard in the face we have to follow it immediately... We offer you the 4 best bits of advice you'll ever get for us on how to start becoming genuinely attractive in business today (If this is all you want - listen to the last 5 minutes of the podcast) ___________________________ On the podcast we spoke fondly of this book "The Lean Start-Up" (Eric Reis) - chapter 1 & 2 ____________________________ And we nearly spoke fondly about Barkley Marathons (designed by Gary "Lazarus Lake" Cantrell) ____________________________ In an effort to be genuinely attractive to you we say Let's work together - fondly @rogeroverall @omaniblog @bizjazzpodcast

For 32 minutes, you'll hear Roger Overall & Paul O'Mahony grapple with a fundamental business issue: "What must startups do to be genuinely attractive?" In Episode 1 of a new Season, we (Roger & Paul) live the BusinessJazz podcast as a Startup. We stumble our way through the music of this adventure because we want you to get your message out to customers & supporters - in a genuinely attractive style. You hear our nerves rattle around nerve-wracking challenges: What's your quest? What does money mean? Your philosophy & values Your backstory Why you're attractive when you're vulnerable "Cliff-hanging" for attention How've you survived so far? Business Jazz melody - "Give team members a solo" ______________________________________ We spoke fondly of these people: Jane Boyd ("Jane of Arc" - extraordinary human being, Podcaster) Liz Strauss (Author of "Anything You Put Your Mind To") Chris Brogan (Author, "Newsletter Man", Marketing Consultant, Podcaster) Mark Cotton (generous & hyper-competent Sound Engineer, Composer, Musician) Tin Tin (Character, created by Hergé aka Georges Remi) - Roger's favourite adventure storyteller Benjamin Bunny (Character by Beatrix Potter) - Paul's favourite adventure story Winnie the Pooh (AA Milne) - Paul's 2nd choice of adventure story Dante (Poet, Author of "Inferno") Simon Sinek (the man who asked "WHY?") Michael Port (Author of "Book Yourself Solid") James Altucher (Author "I murdered the kids", Podcaster) Cork Jazz Festival (28 - 31 October 2016) Yusef Lateef RIP (Musician 1920 - 2013) David Bailey MBE (The special Man from Bosnia & Herzegovina, Podcaster) _____________________________________ To continue the work together Contact other listeners & us via Comments Contact Roger Overall here Contact Paul O'Mahony here

In a change from the norm, Canadian photographer Jonathan Desmond takes the reins of the podcast and asks regular host Roger Overall questions about how he approaches documentary photography. In particular, they talk about how to explain to both wedding and corporate clients what documentary photography is. Roger talks about the importance of letting your passion for the authentic moment shine through.

This audio accompanies a blog post here: http://wp.me/p2oezs-X0 Please also visit Roger Overall's blog post: http://thedigitalstoryteller.net/fundraising/fundraiser-syria-print-sale/ Recorded by me over various platforms and edited by @MCFontaine

In the third episode of The Documentary Photographer podcast, Roger Overall interviews Carl Weese, an American professional photographer who is completing a 13-year-long project to photograph America's drive-in movie theatres.

In the second episode of The Documentary Photographer, Roger Overall interviews Pat Flynn, an online income expert who produces the Smart Passive Income blog and podcast.