Travel Agent Takeaways

Planning a USA itinerary for your clients and want to offer something truly unforgettable?In this episode of Travel Agent Takeaways, I'm joined by the fabulous Lexi Miliatis, Brand USA's Trade Manager for Australia and New Zealand. With 46 U.S. states under her belt, Lexi shares why she's so passionate about road trips, and how agents can craft unforgettable self-drive experiences for their clients to coincide the 100th anniversary of Route 66 in 2026.We talk small-town gems, iconic roadside stops, quirky festivals (including bed races), and how to mix Route 66 into wider U.S. itineraries. Lexi also shares tips for building supplier relationships, planning around niche experiences like vintage cars, and preparing for increased demand.You'll walk away with ideas, inspiration, and practical steps to feel more confident selling U.S. road trips, whether it's a cross-country journey or just a weekend off the beaten path.Have you planned a U.S. road trip for your clients before, or is it on your list to try?Send me a message on LinkedIn, and let me know! I'd love to connect and hear your thoughts.References Mentioned in the ShowRoute 66 Centenary in 2026Brand USA Deep Drive Webinar Series: Episode #1USA Discovery ProgramRoad Trip Expo Dates and RegistrationConnect with Lexi on LinkedInConnect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

Want to wow your clients with Japan itineraries they've never seen on Instagram?If you're looking to send your clients somewhere special in Japan, this episode is packed with unique, firsthand experiences that go far beyond Tokyo and Kyoto. I'm joined by Harriett Bougher from JNTO, Adam Burke from Scenic, and Ruth Bullock from AH Travel Associates, three seasoned travel experts who recently explored regional Japan.You'll hear about hidden gems like Takachiho Gorge, a 1760s sake distillery, a luxury ryokan with private onsens, and island-hopping in Setouchi. We talk traditional dance, hands-on experiences like bonsai-making, temple stays, and cruising Japan's inland sea, and why these regional experiences are perfect for luxury travellers.You'll also walk away with practical tips for booking unforgettable itineraries outside the big cities, plus upcoming training dates to help you sell Japan with confidence.Which part of regional Japan would you love to explore: the hot springs, the food, or the quiet beauty of the countryside?Let me know your answer and connect with me on LinkedIn, I'd love to hear what inspired you from this episode.References Mentioned in the Show:Yamamura Sake Distillery, TakamoriTakamori Spring Water Tunnel ParkYufuin no Mori scenic trainKumamoto Castle and Suizenji GardenSetouchi region (including Shodoshima and Naoshima islands)Roka Ryokan, NaoshimaJNTOJNTO Webinars (First: 19 June – Japan 101)JNTO B2B newsletter for agent updatesJNTO Roadshows:26 August – Melbourne25 August – Sydney28 August – AucklandConnect with Harriet, Adam and Ruth:Harriet Bowger on LinkedInAdam Burke on LinkedInRuth Bullock on LinkedInConnect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.comThanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

Want simple ways to make your job as a travel advisor easier, without spending hours hunting for answers?If so, this chat is for you.In this episode, I catch up with with Kate Webster, new owner of Travel Monitor and a passionate advocate for helping travel agents like you. Kate shares how her brand-new Agent Masterclass articles are designed to support agents at every stage of their careers, from newbies to seasoned pros. You'll hear how she chooses her topics based on real agent questions and what's trending in the industry (including AI and travel tech coming soon!).Kate also shares practical tips on how you can get involved in Travel Monitor, whether it's learning from the Masterclass, writing your own review, or building stronger connections with tourism boards to help grow your business and land those dream famils.Tune in for fresh ideas, tips you can use right away, and ways to stay connected and visible in the travel trade world.I'd love to know, what's your favourite takeaway from this episode? Connect with me on LinkedIn, to chat about travel and share ideas!References Mentioned in the Show:Travel Monitor website Subscribe to access daily EDM and Agent Masterclass articlesConnect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

Don't you love that feeling of getting on the plane?In this final episode of season two, I'm joined by Janis McDonald, Sales Manager for Air Canada, to share her insider tips and expert advice on making the most of Air Canada's onboard experience and seamless connections.We discuss a bit of destination inspiration, including some of Janis' bucket list favourites such as Churchill's polar bears, Quebec's magical Ice Hotel and the Northern Lights in the Northwest Territories. Plus, you'll get her expert insights on navigating Vancouver Airport, booking an extra bag after an outlet shopping sprees, and how to reach out for support when you need help.What's your favourite Canadian destination, or what's on your bucket list? Let Janis or I know if you enjoyed this episode and continue the conversation - we'd love to hear your thoughts!References Mentioned in the Show:Air Canada: https://www.aircanada.com/home/au/en/aco/flightsAustralia Trade Support: sales.au@aircanada.ca New Zealand Trade Support: sales.nz@aircanada.caVancouver International Airport: https://www.yvr.ca/en/passengersCanada Specialist Program: https://canadaspecialist.com.au/loginAir Canada Update on the CSP Webinar Series: https://www.destinationwebinars.com.au/library/csp-air-canada-update/Connect with Janis on LinkedIn: https://www.linkedin.com/in/janis-mcdonald-59619263Connect with Denise Uribe on LinkedIn: https://www.linkedin.com/in/denise-uribe-b215a3104/Connect with Destination Webinars:Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

Have you ever wondered how to truly get the most out of Los Angeles for your clients, no matter how many times they've been?In this episode, I chat with Kat Brown, Director, Travel Trade - Asia Pacific at Los Angeles Tourism & Convention Board, based in Sydney. Kat shares her wealth of knowledge about the city, breaking down LA's seven regions and revealing hidden gems, must-dos, and tips for all kinds of travellers—from first-timers to seasoned visitors. Learn how to confidently recommend the perfect LA experience for your clients.Kat also offers invaluable insights into working with tourism boards, showing how they can become your top resource for creating unforgettable client itineraries.Stick around for Kat's quickfire recommendations tailored to different types of travellers. After listening, you'll feel empowered to showcase your expertise and ensure your clients have the time of their lives in LA.Which of Kat's tips will you share with your clients? Connect with me on LinkedIn to share your thoughts or ask any follow-up questions—I'd love to hear how this episode helps you!References Mentioned in the Show:LA Tourism's trade website: https://www.discoverlosangeles.com/travel-tradeLA Sales Kit: https://latourismorg.box.com/s/ojj7wnty0c5r5kgey85srzk6pdlt13lcLA Webinar Series: https://www.destinationwebinars.com.au/library/los-angeles-101/ Email LA Tourism Oceania: oceania@tourism.orgKat's LinkedIn: https://www.linkedin.com/in/kathleenfinneran/ Connect with Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/   Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

 Do you know much about Oregon? What makes this state so special for travellers?In this episode I chat with Joanne Motta, Travel Oregon's Trade Director for Australia and New Zealand, to give you a beginner's guide to the stunning state of Oregon. From its breathtaking natural wonders to its vibrant city life, Joanne shares everything you need to confidently talk to your clients about why Oregon should be in their travel plans.You'll learn about Oregon's diverse landscapes, the best activities for outdoor enthusiasts and foodies alike, and insider tips on how to experience the state like a local. Whether your clients are into hiking, wine tasting, tax-free shopping, or attending thrilling sports games, this episode is packed with ideas.Stay tuned for Joanne's quirky tip and discover how to create unforgettable travel itineraries that combine Oregon with other North American destinations.What was your favourite takeaway about Oregon from this episode? Joanne and I would love to hear from you so feel free to reach out via email or connect on LinkedIn.References Mentioned in the Show:Travel Oregon Website: https://traveloregon.com/Instagram: https://www.instagram.com/traveloregon/Facebook: https://www.facebook.com/TravelOregon Canuckiwi: https://canuckiwi.com/ Joanne's Email: joanne@canuckiwi.com Connect with Joanne on LinkedIn: https://www.linkedin.com/in/joanne-motta-00049b97/Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/   Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on! Email or DM me on LinkedIn anytime:charlie@destinationwebinars.com.auhttps://www.linkedin.com/in/charlietrevena/Cheers, Charlie

Are you keen to dive deeper into France and create immersive itineraries for your clients?In this episode, I chat with Clelie Collas, the Trade Marketing Manager for Atout France Australia and New Zealand. Clelie shares highlights from her recent trip to France, including her experience on the direct Perth-to-Paris flight and innovative wine tourism offerings and immersive wine and food experiences.We also talk about what's coming up for France in 2025 - major events like the reopening of Notre Dame Cathedral, the Tour de France's exciting route, and the 20th anniversary of the Loire Valley's cycling paths. Clelie shares how travel agents can stay connected with Atout France through resources like the France Connoisseur training programme, AI itinerary tools, and regional newsletters.By the end of this episode, you'll have practical tips and insider knowledge to better sell France as a diverse destination for all types of travellers. What's your favourite French region or experience you've planned for your clients? Let's connect on LinkedIn—I'd love to hear about it and share more tips for selling France!References Mentioned in the Show:Atout France: https://www.atout-france.fr/France Connoisseur training platform: https://elearning.atout-france.fr/?lng=enDestination Vignoble: https://destinationvignobles.org/ Metropolitan Museum of Art: https://www.metmuseum.org/ Loire Valley: https://www.loirevalley-france.co.uk/ Tour De France: https://www.letour.fr/enTravel Trade Connect: https://www.travelagentfinder.com.au/travel-trade-connect Explore France YouTube channel: https://www.youtube.com/c/ExploreFranceConnect with Clelie and Atout FranceExplore France on Instagram: https://www.instagram.com/explorefranceExplore France YouTube: https://www.youtube.com/c/ExploreFrance Clelie's LinkedIn: https://www.linkedin.com/in/cleliecollas Connect with Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you looking for ways to deliver the best, customised travel experiences for your clients while saving time and minimising hassle?In this episode, I chat with Vanessa Wallace, owner of V Travel Network, who shares how her company tailors unforgettable journeys for travellers seeking unique, off-the-beaten-track destinations. From complex, curated packages to specialised pre- and post-trip arrangements, Vanessa explains how V Travel Network makes it easy for agents to craft custom FIT itineraries.Vanessa brings her wealth of travel experience and love for slow travel into this discussion, emphasising experiences like local home stays, cultural immersions, and flexible add-ons that cater to the independent traveller. You'll hear about trends in popular destinations and get practical advice on piecing together unforgettable trips that match clients' unique needs, no matter the destination.Tune in to learn why booking through a trusted local wholesaler can streamline your work as a travel agent, help avoid financial risks, and ultimately provide your clients with an enriching, well-supported travel experience.What's your biggest takeaway from this episode? I'd love to connect and hear your thoughts.References Mentioned in the Show:V Travel Network: https://vtravelnetwork.com/CATO (Council of Australian Tour Operators) Touring Academy: https://www.cato.travel/Travel Agent Finder: https://www.travelagentfinder.com.au/Connect with V Travel Network and Vanessa:Agent email address: agents@vtravelnetwork.comGeneral enquiries: info@vtravelnetwork.comFacebook: https://www.facebook.com/VTravelNetworkInstagram: https://www.instagram.com/vtravelnetwork/Vanessa'sLinkedIn: https://www.linkedin.com/in/vanessawallacekaplan/ V Travel Network Australian and New Zealand:AU : +61 7 3411 2090NZ : +64 9801 0014AU Local Call: 1300 884 332Connect with Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars' Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you ready to give your clients a hassle-free, magical Christmas in Europe?I chat with Shelley Poten, managing director of Albatross Tours, as she shares insights on how travel agents can help their clients plan the perfect European Christmas getaway.Shelley highlights Albatross Tours' unique small-group festive tours, designed specifically for Australian and Kiwi travellers, and how agents can take advantage of their seamless booking process to provide their clients with a stress-free holiday experience.You'll discover the key benefits of offering Albatross Tours to your clients, from their carefully curated itineraries, handpicked hotels, and inclusive packages, to how their longer stays and no hidden extras provide incredible value for travellersShelley also gives tips on preparing for the 2025 festive season, with early booking options and exclusive pre-registration for agents.Tune in to learn how you can help your clients create unforgettable Christmas memories while simplifying the entire booking process for yourself, ensuring everyone enjoys the magic of Europe during the holiday season.What Christmas destination would your clients love the most? Let's connect on LinkedIn — I'd love to hear how you're helping them plan their perfect holiday!References Mentioned in the Show:Albatross Tours Australia: https://albatrosstours.com.au/ Albatross Tours New Zealand: https://www.albatrosstours.co.nz/ Connect with Shelley & Albatross ToursShelley's LinkedIn: https://www.linkedin.com/in/shelleypotenReservations Australia: 1300 135 015Email: reservations@albatrosstours.com.auConnect with Charlie & Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you ready to boost your travel sales with some simple strategies you can apply today?In this episode I chat with Nicole O'Sullivan, founder of Birds Eye View Consulting, a seasoned travel industry expert turned sales coach. Nicole breaks down the winning ‘Three Cs'  strategy - connection, confidence, and conversion, with actionable tips that you can start using today.Find out how to create authentic connections with clients, build confidence and craft a sense of urgency that drives bookings.Whether you're a home-based or store-based agent, or in wholesale reservations, Nicole's insights will give you tools to build lasting relationships, boost sales, and grow your business fast.What's one strategy you'll give a try this week? Let's continue the conversation - connect with me on LinkedIn and share your thoughts!References Mentioned in the Show:Birds Eye View Consulting: https://birdseyeviewconsulting.com/ Travel Trend Summit: https://www.stephaniemyers.academy/traveltrend Travel Agent Day Australia: https://www.tadaustralia.com/Connect with Nicole O'Sullivan & Birds Eye View Consulting:Nicole's LinkedIn https://www.linkedin.com/in/nicole-o-sullivan/Nicole's email: hello@birdseyeviewconsulting.comBirds Eye View Consulting Instagram: https://www.instagram.com/birds_eye_view_consulting1/Birds Eye View Consulting YouTube: https://www.youtube.com/@birdseyeviewconsulting7654 Connect with Charlie Trevena & Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/

Want to learn how to create an unforgettable experience that your clients will love?In this episode I'm joined by Norma Keshishian from Destination Artisans who specialise in arranging private, bespoke tours in France and Belgium. Norma, a true destination expert with over a decade of experience living in Paris, shares her passion for creating personalised itineraries that go beyond the ordinary. From private guides and unique tour options to insider tips for avoiding the crowds.You'll discover how to create unforgettable trips for your clients, including how to offer tailored experiences that make each tour unique. Norma shares some of her favourites, including a memorable visit to the Château de Versailles and travelling in a vintage Citroën through the streets of Paris.Learn how you can give your clients the kind of trip that goes from ordinary to priceless.If you're looking to offer exceptional travel experiences, this episode is full of useful takeaways.What unique travel experiences have you organised for your clients? Let's connect on LinkedIn and keep the ideas flowing.References Mentioned in the ShowDestination Artisans: https://www.destinationartisans.com/ CATO: https://www.cato.travel/ Virtuoso: https://www.virtuoso.com/ ATIA: https://atia.travel/Chateau de Versailles: https://en.chateauversailles.fr/Louvre Museum: https://www.louvre.fr/en Connect with Destination ArtisansDestination Artisans: https://www.destinationartisans.com/ Norma's email: norma@destinationartisans.comNorma's phone numbers:AU +61 (0)400 883 641FR +33 (0)659 109 064US +1 (0)740 601 9605 Norma's LinkedIn: https://www.linkedin.com/in/norma-keshishian-734a8444 Connect with Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you curious about the latest trends in luxury travel?In this episode, I sit down with Katrina Thirkell from Abercrombie & Kent to find out about the hottest destinations and how you can create bespoke, unforgettable travel experiences for your clients.We also talk about the rise of multi-generational and solo travel and how Abercrombie & Kent is leading the way in delivering tailored, immersive journeys.Finally, we explore the growing demand for sustainable and mindful travel, with Katrina revealing how Abercrombie & Kent is making a positive impact through their philanthropic initiatives. What destination are your clients most excited about right now? Let's connect on LinkedIn, I love hearing your thoughts on what's hot with your clients too!References Mentioned in the ShowAbercrombie & Kent website: https://www.abercrombiekent.com/ Abercrombie & Kent Private Estates in Tuscany for 2025: https://www.abercrombiekent.com.au/private-estates AKP (Abercrombie & Kent Philanthropy) projects: https://www.akphilanthropy.org/Monthly EDM sign-up for agents: https://www.abercrombiekent.com/agent-services Connect with Abercrombie & Kent Sales Support Email: salessupport@abercrombiekent.com.auAKTG Facebook Group: https://www.facebook.com/groups/492801731992847/ Booking Contact: https://www.abercrombiekent.com.au/contact-usKatrina's LinkedIn: https://www.linkedin.com/in/katrina-thirkell-375ba961/Connect with Destination Webinars:Charlie's LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Want to learn how to create the ultimate Anaheim itinerary for your clients?I chat with Michael Cassis, our local expert and representative for Visit Anaheim, who shares insider tips on making the most of this iconic destination. Michael's knowledge will help you craft unforgettable itineraries including Disneyland and beyond, as well as discovering hidden gems and some of Michael's favourites.You'll learn how to pace the days, where to find the best food spots, and how to use Anaheim as a base to explore more of Southern California. Plus, we talk about exciting seasonal events like Halloween celebrations and events.Michael also shares his passion for the trade and how the 'Aussies in Anaheim' incentive encourages travel agents to engage as influencers. Tune in to discover how you can take advantage of this exciting opportunity.I'd love to hear your thoughts and how you're planning to incorporate these insights into your travel planning! Let me know on LinkedIn.References Mentioned in the ShowVisit Anaheim: https://www.visitanaheim.org/ Disneyland Resort: https://disneyland.disney.go.comKnott's Berry Farm: https://www.knotts.com/Universal Studios: https://www.universalstudioshollywood.com/ Anaheim Packing District: https://anaheimpackingdistrict.com/ Anaheim Ducks: https://www.nhl.com/ducks SeaWorld San Diego: https://seaworld.com/san-diego Warner Bros Studio Tour: https://www.wbstudiotour.com/ Destination Webinars: Visit Anaheim: https://www.destinationwebinars.com.au/library/vusa-visit-anaheim/ Connect with Michael on LinkedIn: https://au.linkedin.com/in/michael-cassis Visit Anaheim Instagram: https://www.instagram.com/visitanaheim/ Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/

Ever wondered what happens behind the doors at one of the biggest travel trade shows in the world? Tune in to discover some of the insights and takeaways from Virtuoso Travel Week in Las Vegas!In this special Season 1 finale, I chat with the amazing Roslyn Ranse, a seasoned travel advisor and coach, about her recent experience at Travel Week in Las Vegas. Ros shares her behind-the-scenes look at this incredible event, offering a sneak peak into the latest trends and shifts in the travel industry.You'll gain insider knowledge on how attending events such as this can elevate your travel business. Ros discusses the importance of building genuine connections with suppliers and how those relationships can directly benefit your clients. If you're looking to develop your business, sell more luxury travel, and attract the clients you want, then this episode is packed with practical tips that you can implement right away.I'd love to hear your thoughts on this episode and the entire first season of Travel Agent Takeaways! Have you found these podcast updates useful? Who would you like to hear from in Season 2? Connect with me via email or on LinkedIn and let's chat.References Mentioned in the ShowTravel Agent Achievers website: https://travelagentachievers.com Travel Agent Achievers Podcast: https://www.travelagentachievers.com/podcastDestination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Beyond Borders - ATIA's 2024 Travel Summit: https://www.atpieventsau.com/beyond-borders-travel-summit/ Australian Travel Industry Awards: https://afta.com.au/Events/National-Travel-Industry-Awards/NTIA-2024 Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you keen to discover the hidden gems of Western Australia and learn how to offer your clients unforgettable travel experiences? In this episode, I chat with Amanda Fenwick from BKB Holidays and Christine Poole from Tourism Western Australia. Together, they share insights on the best destinations, unique experiences, and top-selling packages that WA has to offer. From the majestic Margaret River Region, to the extraordinary Ningaloo Reef and breathtaking Kimberley region, you'll learn about must-see spots and insider tips to elevate your itineraries.We also talk about their latest campaign and incentive that could reward you with a dream WA adventure. This episode is packed with valuable information to enhance your knowledge and help you sell this stunning destination with the support of BKB Holidays..Tune in and get inspired to bring the magic of Western Australia to your clients' travel plans. I'd love to hear your thoughts on which experiences get you excited. Let's connect on LinkedIn to share ideas on creating unforgettable experiences for your clients.References Mentioned in the ShowBKB Holidays WA Campaign: bkbholidays.com/dream-of-wa-2024BKB Holidays: https://bkbholidays.com/Amanda Fenwick, BDM VIC/SA/TAS: amanda.fenwick@bkbholidaysFiona Axford, National Sales Manager WA: fionnaa@bkbholidays.comAshlie Davies, BDM NSW/ACT: ashlied@bkbholidays.comNichole Steadman, BDM QLD/NT/Northern NSW: Nichole.steadman@bkbholidays.comBKB Bookings: 08 6382 2166Email: bookings@bkbholidays.comKarli Online Bookings: agents@bkbholidays.comTourism Western Australia Trade Website: https://www.tourism.wa.gov.au/ Tourism Western Australia Consumer Website: https://www.westernaustralia.com/West Aussie All Stars Program: https://www.tourism.wa.gov.au/industry-support-and-events/resources-for-businesses-and-operators/Pages/Trade-Training.aspx#/ Chrsitine's email: Christine.Poole@westernaustralia.com Amanda Fenwick LinkedIn: https://www.linkedin.com/in/amanda-fenwick-49774745Christine Poole LinkedIn: https://www.linkedin.com/in/christine-poole-95116a29/Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

How can expedition cruising have a positive impact? In this episode, I sit down with Jamie van Jones, an experienced Expedition Leader and Sales Executive for the brand new Paspaley Pearl by Ponant, to explore the unique and sustainable approach this boutique cruise offering is taking. With only 30 guests on board and a deep commitment to responsible tourism, Jamie shares how the Paspaley Pearl offers unforgettable experiences while contributing positively to remote communities and fragile environments.Tune in to discover exciting itineraries to some of the most remote and stunning locations in Indonesia, the Kimberley, and Papua New Guinea. Learn how ‘Citizen Science' initiatives on board are turning guests into ambassadors for environmental stewardship. If your clients are looking for an adventure that gives back, this episode will show you how the Paspaley Pearl is developing sustainable expedition cruising.Don't miss out on this inspiring conversation with Jamie, where you'll gain insider knowledge on how to create meaningful travel experiences that leave a positive impact. What are your thoughts on creating a positive impact through travel? Connect with me on LinkedIn, and let's continue the conversation on how we can make travel more meaningful together.References Mentioned in the ShowPaspaley Pearl by Ponant: https://paspaleypearlbyponant.com.au/ Paspaley Pearl by Ponant on Destination Webinars: https://www.destinationwebinars.com.au/library/paspaley-pearl-by-ponant/Jamie Van Jones LinkedIn: https://www.linkedin.com/in/jamie-van-jones-95653437/Jamies' email: jvanjones@ponant.comPaspaley Pearl by Ponant Trade Marketing Toolbox: https://paspaleypearlbyponant.com.au/register/Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/  

Have you or your clients visited Dubai lately? In this episode, I chat with Julie King, CEO of Julie King Associates and local representative for Dubai Tourism, to uncover some of the latest experiences Dubai has to offer. Julie's insights into the city's ever-evolving attractions and diverse neighbourhoods will inspire you to plan your clients' next unforgettable trip. From luxurious stays to budget-friendly options, Julie shares practical tips on how to make the most of any Dubai visit, no matter your budget, or how many times you've been before.Learn about hidden gems, and discover how to create unique travel experiences for your clients. Whether you're planning a short stopover or a longer stay, this episode is packed with valuable advice on how to curate an itinerary that truly delivers.What would you most like to experience in Dubai? Connect with me on LinkedIn or via email, I love hearing from you!Resources and links mentioned in this episode:Dubai Expert Program: https://game.dubaiexpert.ae/ Visit Dubai website: https://www.visitdubai.com/VisitDubai trade resources: https://www.visitdubai.com/en/travel-trade/tools-resources Rediscovere Dubai webinar series: https://www.destinationwebinars.com.au/library/rediscover-dubai/Julie's email: info@jkingassociates.comJulie King LinkedIn: https://www.linkedin.com/in/julie-king-a292a445/Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

What sets Crystal apart in the luxury cruise industry? In this episode, I catch up with Jacqui Tufala, National Key Account Manager for Crystal, to get all the details behind Crystal's exceptional service and their recent top-to-toe makeovers. Jacqui shares insider details on the standout features of the Crystal Symphony and Crystal Serenity, from their world-class dining options to their high guest-to-space ratio.Get insights into their unique partnership with Abercrombie and Kent and how it enhances both the at-sea and on-land experiences. Jacqui also highlights the exciting new additions coming to the Crystal fleet.Are you excited about this new era for Crystal? What are your favourite takeaways from this episode? Connect with me on LinkedIn to share your thoughts, I love hearing from you!Resources and links mentioned in this episode:Crystal Website: https://crystalcruises.com/Jacqui's Email: jtufala@crystalcruises.comSupport Email: salesaunz@crystalcruises.comAU Reservations: 1300 503640NZ Reservations: 0800 859860Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Are you ready to explore Europe's most iconic wine regions from the comfort of a luxury river cruise? In this episode of Travel Agent Takeaways, we chat with Kim Vaughan, Regional Sales Manager for AmaWaterways, to talk about the AmaWaterways' unique ‘Celebration of Wine' cruises. With over three decades in the industry, Kim shares her insights on what's different about these cruises and the exclusive experiences they offer.Learn about the onboard wine hosts, the regions and times of year to enjoy these journeys - from the lush vineyards of Bordeaux to the scenic Douro River in Portugal. And if you're looking to create a memorable group experience, this episode is packed with valuable tips and inspiration. What wine region would you most love to explore on a river cruise? Connect with me via LinkedIn or email to share your thoughts, I'd love to hear from you!Resources and links mentioned in this episode:Kim's Email (VIC, TAS, SA): kimvaughan@amawaterways.com Christine's Email (QLD, WA, NT): christineoliver@amawaterways.com Kylie Chapman (NZ, ACT, NSW): kyliechapman@amawaterways.com AmaWaterways: https://www.amawaterways.au/Celebration of Wine River Cruises: https://www.amawaterways.au/explore/wine-cruises/2025Travel Agent Portal: https://www.amawaterways.au/agent-registrationReservations: resaunz@amawaterways.comAU: 1800 867 126 / NZ: 0800 005 636Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/

Are your clients looking to explore Europe and enjoy longer stays, smaller groups and plenty of free time? In this episode of Travel Agent Takeaways, we catch up with Brett Harvey, Director of Sales at Albatross Tours, to discover what sets them apart and learn what's in store for summer 2025.Brett shares some of the highlights of their 2025 Europe and UK collection, including exciting new tours, and some personal favorites in Turkey, Greece, Switzerland, Croatia, and Slovenia.Gain valuable insights into how Albatross Tours can enhance your clients' travels with seamless booking processes, small group sizes, and unique off-the-beaten-track experiences. Whether you're a seasoned tourer or new to selling tours, this episode is packed with practical tips to help you succeed.What was your biggest takeaway about Albatross Tours? Connect with me via LinkedIn or email to share your thoughts, I'd love to hear from you!Resources and links mentioned in this episode:Albatross Tours Australia: https://albatrosstours.com.au/ Albatross Tours New Zealand: https://www.albatrosstours.co.nz/Brett's Email: brett@albatrosstours.com.au Michelle's Email: michelle@evolutiontc.com.au Aleks' Email: aleksandra@evolutiontc.com.au Daniel's Email: daniel@evolutiontc.com.au Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars' Facebook: https://www.facebook.com/destinationwebinars Destination Webinars' LinkedIn: https://www.linkedin.com/company/destination-webinars/   

Do you want to stand out from the crowd and sell more of what you love?In this episode of Travel Agent Takeaways, I'm joined by Anna Shannon from Travel Agent Finder to talk about destination specialist programs. Discover the top six reasons why these programs are game changers for you and your business. We discuss how these certifications not only boost your knowledge but also help you stand out, attract ideal clients and increase your sales.Learn practical tips on how to showcase your certifications, build relationships with destination representatives, and get access to exclusive resources and tools. Anna and I share personal experiences and insights, making it easy for you to see the tangible benefits of investing in destination training. Which specialist programs are your favourite? And which destination are you excited to specialise in next?Connect with me on LinkedIn to share your thoughts and let's continue the conversation! This episode is sponsored by Visit Anaheim, the Visit Anaheim Agent Resources page offers you the opportunity to learn about this vibrant one-of-a-kind destination, and will help you to plan and book amazing Anaheim holidays for your clients. Resources and links mentioned in this episode:Visit Anaheim Agent Resources: https://www.visitanaheim.org/au-resources/Visit Anaheim website: https://www.visitanaheim.org/Michael Cassis, Visit Anaheim: michael@theometa.comTravel Agent Finder: https://www.travelagentfinder.com.au/Anna's Email: hello@travelagentfinder.com.auAnna Shannon LinkedIn: https:/www.linkedin.com/in/annashannon Connect with Charlie & Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.auDestination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars

Are your clients dreaming of road tripping in New Zealand?In this episode of Travel Agent Takeaways, we chat with Kylie Wapp, National Account Manager for ANZCRO. Kylie outlines the incredible New Zealand Highways Collection - from glacier adventures to wine tours, discover four curated self-drive itineraries promising unforgettable experiences.Kylie shares what's included in each itinerary, beginning in Christchurch and showcasing must-visit destinations such as Queenstown, Kaikoura and the breathtaking West Coast. Hear about exciting activities, including scenic helicopter flights, relaxing thermal pools, and thrilling ziplines. Plus, Kylie reveals an exciting incentive! One lucky travel agent will win an epic 5-day Christchurch getaway, making this episode one you don't want to skip.Don't miss out on Kylie's personal recommendations and how to customise these itineraries to suit your clients' needs. Whether they're nature lovers, adventure seekers, or wine enthusiasts, you'll gain valuable insights to help you craft the perfect itinerary.What are your takeaways from this episode? And what itinerary are you most excited about sharing with your clients? Email or connect with me on LinkedIn, I'd love to hear your thoughts.Resources and links mentioned in this episode:New Zealand Highways Collection: https://www.anzcro.com.au/deals/new-zealand-highways/Incentive details: https://cdn.anzcro.com.au/wp-content/uploads/2024/06/CHC-Airport-Giveaway_FINAL.pdfANZCRO Connect: https://www.anzcro.com.au/login/ANZCRO Australia Travel Agents' Facebook Group: https://www.facebook.com/groups/anzcroauANZCRO New Zealand Travel Agents' Facebook Group: https://www.facebook.com/groups/anzcronzReservations: reservations@anzcro.com.auKylie's Email: kylie.wapp@anzcro.com.auTrudy's Email: Trudy@anzcro.co.nzConnect with Charlie &  Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.auDestination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/ 

What's Hong Kong like these days and what's new?In this episode, we catch up with Toni Fan, Assistant Manager of Trade Marketing for Hong Kong Tourism Board, based in Sydney. Toni shares her insights from her recent visits, highlighting some new attractions and old favourites, from the popular Peak Tram to the vibrant West Kowloon Cultural District. Discover foodie tips, the art scene,  and outdoor adventures, and learn how to keep in touch and stay updated on Hong Kong.What are your takeaways from this episode? And what would you love to do on your next trip to Hong Kong? Email or message me on LinkedIn, I'd love to hear your thoughts.Resources and links mentioned in this episode:Hong Kong Tourism Board: https://www.discoverhongkong.com West Kowloon Cultural District: https://www.westkowloon.hk/en/ Hong Kong's Great Outdoors: https://www.discoverhongkong.com/anz/explore/great-outdoor.html Arts in Hong Kong: https://www.discoverhongkong.com/anz/explore/arts.html Toni's Email: Toni.fan@hktb.com Connect with Charlie & Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.auDestination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/ 

What makes Canada a top travel destination?In our first episode, we chat with Nathan McLoughlin about his 17-year journey with Destination Canada. Discover the diverse beauty of Canada, from landscapes to Indigenous cultures, and hear about Nathan's recent trips, including the Rendez-vous Canada trade show. Learn about Canada's 2030 tourism strategy, focusing on sustainability and regenerative tourism, and why you should become a Platinum Canada Specialist. Hear about Nathan's top bucket list experiences and tips for immersing yourself in the wonders of Canada!What are your takeaways from this episode? And what's your dream Canadian adventure? Email or message me on LinkedIn, I'd love to hear your thoughts.Resources and links mentioned in this episodeCanada Specialist Program: https://canadaspecialist.com.auCanada Specialists AU & NZ Facebook Group: https://www.facebook.com/groups/canada.specialists.australia.nzIndigenous Tourism Association of Canada (ITAC): https://indigenoustourism.ca/travel-trade/Nathan's Email: nathan@jkingassociates.comConnect with Charlie & Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.auDestination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/Destination Webinars Facebook: https://www.facebook.com/destinationwebinarsDestination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/ 

Are you a busy Aussie or Kiwi travel agent looking to stay ahead in the travel industry?Tune into Travel Agent Takeaways, your go-to podcast for bite-sized destination and supplier updates on the go. In this trailer, host Charlie Trevena introduces the podcast's mission to provide quick chats with industry reps, sales managers, and travel legends, delivering the latest news, tips, and insights directly from the source. It's important to stay updated to better service your clients and grow your business. This podcast can keep you informed whether you're in the office, commuting, or even on your travels. Travel Agent Takeaways is designed to complement your existing training, offering the flexibility to learn at your convenience.Don't miss out on the chance to enhance your knowledge and skills effortlessly. Follow and subscribe to Travel Agent Takeaways on your favourite podcast channel to receive the latest updates and insights directly to your device. By subscribing, you'll ensure you never miss an episode, helping you stay informed and ahead in the travel industry.Connect with meCharlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/