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In this episode, the final in a three-part series of Trade Secrets recorded on the road at Virtuoso Travel Week in Las Vegas, co-hosts Emma Weissmann and Jamie Biesiada welcome Azamara CEO Dondra Ritzenthaler. She discusses leaving her retirement to helm the small-ship luxury cruise line, the importance of suppliers listening to trade partners, luxury travel sales techniques and what sets luxury cruise lines like Azamara apart. This episode is sponsored by AmaWaterways. Further resources Dondra Ritzenthaler's email Mentioned in this episode: Azamara World Academy From Travel Weekly, Azamara introduces advisor training with incentives From TravelAge West: Azamara launches travel advisor celebration with enhanced incentives Dondra Ritzenthaler on Humans of Travel Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
Steven Arthur, director of leisure sales for Timbers Resorts, gives James Shillinglaw of Insider Travel Report an update on his group of luxury properties designed for families and friends to come together and create lasting memories in some of the most special locations on Earth. Experience skiing in the Rockies, whale watching in Kauai, wine tasting in Tuscany, or golfing in Jupiter. We spoke with Arthur at last month's Virtuoso Travel Week in Las Vegas. For more information, visit www.timbersresorts.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carissa McDevitt, national sales manager for the Ranch at Laguna Beach, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week in Las Vegas about this 87-acre luxury California property just minutes from the Pacific Ocean. It offers f97 cottages, farm-to-table cuisine at Harvest Restaurant, nine golf fairways, a boutique spa and more. For more information, visit www.theranchlb.com. No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gilberto Salcedo, vice president of tourism for ProColombia, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week in Las Vegas about his country's multiple travel offerings, from historic cities like Cartagena to incredible natural attractions to luxurious experience—and soon a brand new river cruise. For more information, visit https://colombia.travel/en. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the second episode of a three-part series recorded on-site in Las Vegas, Megan Vatnsdal, owner of Onyx & Evergreen Travel and affiliate of Four Hundred, talks about how she's spent the past few years building her luxury-focused agency. She and co-hosts Emma Weissmann and Jamie Biesiada cover everything from building a book of business, to getting in front of luxury clients, to using events to network. This episode is sponsored by AmaWaterways. Further resources Megan Vatnsdal on Instagram, Facebook and the web Mentioned in this episode: Four Hundred BNI (Business Network International) From Travel Weekly, evidence of normalization in travel this year Trade Secrets at Virtuoso Travel Week, part 1 Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
Robert Marucci, commercial director for Hotel Del Coronado, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week in Las Vegas about his famed hotel located just across the bay from San Diego and known as a haven for celebrities and vacationers alike. The Hotel Del has been recently refurbished and there are other projects in the works to keep this historic property on top as a marquee resort. For more information, visit www.hoteldel.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ever wondered what happens behind the doors at one of the biggest travel trade shows in the world? Tune in to discover some of the insights and takeaways from Virtuoso Travel Week in Las Vegas!In this special Season 1 finale, I chat with the amazing Roslyn Ranse, a seasoned travel advisor and coach, about her recent experience at Travel Week in Las Vegas. Ros shares her behind-the-scenes look at this incredible event, offering a sneak peak into the latest trends and shifts in the travel industry.You'll gain insider knowledge on how attending events such as this can elevate your travel business. Ros discusses the importance of building genuine connections with suppliers and how those relationships can directly benefit your clients. If you're looking to develop your business, sell more luxury travel, and attract the clients you want, then this episode is packed with practical tips that you can implement right away.I'd love to hear your thoughts on this episode and the entire first season of Travel Agent Takeaways! Have you found these podcast updates useful? Who would you like to hear from in Season 2? Connect with me via email or on LinkedIn and let's chat.References Mentioned in the ShowTravel Agent Achievers website: https://travelagentachievers.com Travel Agent Achievers Podcast: https://www.travelagentachievers.com/podcastDestination Webinars' Library: https://www.destinationwebinars.com.au/webinar-library/ Beyond Borders - ATIA's 2024 Travel Summit: https://www.atpieventsau.com/beyond-borders-travel-summit/ Australian Travel Industry Awards: https://afta.com.au/Events/National-Travel-Industry-Awards/NTIA-2024 Connect with Destination Webinars:Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/ Charlie's Email: charlie@destinationwebinars.com.au Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/ Destination Webinars Facebook: https://www.facebook.com/destinationwebinars Destination Webinars LinkedIn: https://www.linkedin.com/company/destination-webinars/
Rodrigo Esponda, director of the Los Cabos Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week in Las Vegas, about his destination's continuing focus on creating a haven for luxury travelers. Esponda details the newest luxury hotel developments, new air service and new luxury experiences for high-end travelers. For more information, visit www.visitloscabos.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Conor O'Leary, managing director of historic Gleneagles, gives James Shillinglaw of Insider Travel Report an update on what's new and what stays traditionally the same at this famed Scottish golf resort. Interviewed at Virtuoso Travel Week last month in Las Vegas, O'Leary highlights the sumptuous spa and health club, Michelin-star dining and activities such as Land Rover driving and falconry, which make Gleneagles one of Scotland's top luxury resorts. For more information, visit https://gleneagles.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, the new CEO of Kempinski Hotels, talks with James Shillinglaw of last month's Virtuoso Travel Week in Las Vegas, about her new role as head of one of the luxurious hotel collections in the world. Muckermann, who most recently served as CEO of Silversea Cruises, has big plans for Kempinksi, which she wants to turn into a widely recognized brand here in the U.S. and throughout the world. For more information, visit www.kempinski.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Virginia Irurita, founder and executive partner of Made for Spain and Portugal, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about how she is celebrating the 25th anniversary of her Spain and Portugal specialist this September. As a destination management company, Made for Spain and Portugal offers curated luxury trips including top hotels, guides, attractions, dining, transportation and much more for a high-end clientele. For more information, visit www.madeforspainandportugal.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samy Ghachem, the new general manager of the upcoming La Dolce Vita-Orient Express, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about his brand new Italian luxury train, which is set to debut next spring. Ghachem, who previously served as managing director for Le Sereno in St. Barths and Il Sereno on Lake Como, reveals new details of this sumptuous luxury train, which will feature multiple itineraries to the top cities of Italy with plans to expand to other destinations as well. For more information, visit www.orient-express.com/la-dolce-vita. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Janet Bava, chief commercial officer for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week conference in Las Vegas about the latest news from the premium small ship specialist. We've covered Windstar a lot this year, but Bava details the newest itineraries, talks about the addition of two new ships, and highlights all the great programs for travel advisors offered by line. For more information, visit www.windstarcruises.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shweta Jain, the new chief marketing and sales officer for The Lela Palaces, Hotels and Resorts, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas. Jain showcases The Leela's 12 award=winning properties, each with its own unique location, art, culture and cuisine accompanied by Indian hospitality, celebratory rituals and immersive experiences. Find out what's new and how you can create a real Indian luxury experiences with The Leela. For more information, visit www.theleela.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week about how it's now even easier for you to work with her luxury wholesaler. Krueger details the new Beyond by Classic booking platform, new hotels and destinations in Classic's inventory, plus other programs that can boost your luxury travel business. For more information, visit www.classicvacations.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Biffi, the new senior vice president-global sales for Silversea, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week about her new role, the luxury and expedition cruise products she's now responsible to sell through travel advisors in the U.S. and around the world, and what lies ahead for Silversea. The best part of it all is that Biffi is veteran Silversea executive who knows the brand intimately. For more information, visit www.Silversea.com or www.MySliversea.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shawn Tubman, senior vice president of sales, Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report at Virtuoso Travel Week in Las Vega about all the new opportunities travel advisors have to sell his luxury cruise line. Tubman details the new Iconic Explorations land program that advisors can book, the newest destinations for 2025, the new partnership with Aston Martin and its Formula 1 Grand Prix team. Most importantly he reveals the upcoming new class of ship with the launch of Seven Seas Prestige next year. For more information, visit www.rssc.com/agent. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the first episode of a three-part series recorded on site, Virtuoso executive vice president David Kolner shares updates on Virtuoso's annual event, how advisors are selling so much right now, the different habits of each generation and what the term “luxury” means to him. Kolner also talks about Maui recovery and what travel advisors can do to help the island. This episode is sponsored by Allianz Partners. Further resources Virtuoso's website David Kolner on LinkedIn and Instagram UBS's Global Wealth Report 2024 From TravelAge West: Five things we learned at Virtuoso Travel Week 2024 From Travel Weekly: Travel is flourishing, and Virtuoso says it's at the top of the heap High prices are giving luxury travelers pause, but they're paying Going back to Maui Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
Gilad Berenstein, head of the Brook Bay Capital tech investment firm and on the board of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report about the Virtuoso Tech Summit, which took place at the very beginning of Virtuoso Travel Week in Las Vegas last week. Berenstein tells us about the speakers, the topics and the new travel technology firms that were showcased during the Summit. He also reveals the top trends in travel technology today. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report at last week's Virtuoso Travel Week in Las Vegas about what changes his group made to the event this year . Upchurch also discusses the state of the travel advisor profession, how artificial intelligence is impacting advisors and what the future hold for his organization. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
We're on location at Virtuoso Travel Week in Las Vegas, Nevada this week. I first discuss the latest trending news in travel, including Disney's big expansion announcements, a naughty Southwest Airlines employee, and much more. Later, David Kolner, Executive Vice President at Virtuoso, joins the podcast to discuss the latest trends in luxury travel. Hear Kolner's thoughts on how the luxury travel sector is thriving, which destinations are hot right now, and much more. The interview with Kolner begins just before the 14-minute mark. Today's episode sponsor: Allianz Global Assistance Looking for a travel insurance partner with a long, proven record? Or an innovator that helps you stay ahead of clients' changing needs? With Allianz Partners, you don't have to choose! Bring the right mix of strengths together to stand apart from the competition with a proven record of supporting travelers 24/7 across the globe—plus a trailblazing approach that complements a traditional, customer-first ethos. Discover the Allianz Advantage at AllianzAdvantage.com. Have any feedback or questions? Want to sponsor the show? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse. See omnystudio.com/listener for privacy information.
The luxury travel segment has always been about high-touch service and premium experiences. In a rapidly changing post-pandemic world where AI turns the service model upside down, over-the-top experiences collide with sustainability concerns, and a renewed appreciation for authentic engagement fosters an even more fragmented landscape of travel providers, what does that mean for the luxury market?In this episode, guests, Stuart Greif, Chief Innovation and Strategy Officer at Forbes Travel Guide, and Jim Bendt, owner of Pique Travel, a luxury travel agency in Minnesota, join the pod to share their unique perspective on the future of luxury travel.It's a segment of the market that is challenging its own traditional ideas, welcoming new and different types of travelers and experiences, and diving into new technology with both feet.What exactly is “luxury travel”, anyway?The intersection of high touch and high techWhat does the “Connected Trip” mean in a new AI-driven worldCan luxury travel be sustainable?Who is the luxury traveler? It might not be who you thinkFollows:Gilad Berenstein - hostCara Whitehill - hostStuart Greif - guestJim Bendt - guestGo Deeper:Trend Report: What We Learned at Virtuoso Travel Week 2023 VirtuosoCan Luxury Travel Be Sustainable? Sustainable Travel InternationalGen Zs don't have a lot of money, but they're traveling anyway CNBC8 things to know about the future of luxury travel The Points GuyFuture of luxury travel: The latest trends shaping the luxury travel industry Deloitte
“From a hidden region of Colombia to a high-profile hotel debut in London, this episode is for adventurers, foodies, escapists, and big-city lovers—basically anyone who cherishes travel and is interested in exploring new places,” Bruce says. Throughout the episode, you will hear the insights and advice of luxury travel leaders whom Bruce Wallin, Travel That Matters host and award-winning travel writer and editor, surveyed at the annual Virtuoso Travel Week, the world's leading luxury travel conference. You'll also hear the reactions and analysis of Bruce and his guest, fellow travel journalist Jackie Caradonio. While the better-known locations were not forgotten, like New York City, Boston, London, and Tokyo, Bruce and Jackie take listeners to Lamu and Ko Yao Yai, Riga and Dubrovnik, and far beyond. Listeners of this Travel That Matters episode will be ahead of the travel curve, discovering new hot spots to visit before they're on everyone's vacation radar. Some of the destinations will shock you! Plus, listeners learn things like which country has the largest variety of bird species, where the first Blue Zone was, where the 2026 Olympic Winter Games will be held, how you can cycle over 900 miles across six prefectures, and other unique facts about this beautiful world we love to explore. --- Travel That Matters would like to thank Virtuoso, the leading global network of luxury travel advisors, for including us at the annual Virtuoso Travel Week in Las Vegas. You can find out more details about all of the locations mentioned in the episode, below: Dolomiti Superski - https://www.dolomitisuperski.com/en/home Sella Ronda ski circuit - https://www.dolomitisuperski.com/en/Experience/Sellaronda-Grande-Guerra Via ferrata mountaineering circuit - https://www.dolomitemountains.com/en/resources/dolomites-tips/via-ferrata-climbing-the-iron-paths-of-the-dolomites Rosa Alpina - https://www.aman.com/resorts/rosa-alpina Hotel Cristallo - https://www.hotelcristallo-altabadia.it/en Hotel de Lën - https://hoteldelen.it/en/hotel-de-len/ Alpinn Food Space & Restaurant - https://alpinn.it/en/ Hotel Ciasa Salares - https://www.ciasasalares.it/en/ Jannah Lamu - https://www.jannahlamu.com/ White Sand Villas Zanzibar - https://www.whitesandvillas.com/ The Surrey - https://www.corinthia.com/new-york/ Tatiana by Kwame Onwuachi - https://www.tatiananyc.com/ The Hispanic Museum & Library - https://hispanicsociety.org/ Good Food Festival Dubrovnik - https://tzdubrovnik.hr/lang/en/news/good_food_fest/index.html Four Seasons Resort Costa Rica - https://www.fourseasons.com/costarica/ Hacienda Altagracia, Auberge Resorts Collection - https://aubergeresorts.com/altagracia/stay/ Nayara Springs - https://nayarasprings.com/ Rocco Forte Hotels, Liscia di Vacca - https://www.roccofortehotels.com/hotels-and-resorts/liscia-di-vacca-sardinia/ Nordic Luxury - https://www.nordicluxury.is/ Mandarin Oriental, Costa Navarino - https://www.mandarinoriental.com/en/costa-navarino/messenia Kempinski Grand Hotel Riga - https://www.kempinski.com/en/grand-hotel-kempinski-riga Seabourn Cruises - https://www.seabourn.com/en/us Raffles Boston - https://www.raffles.com/boston/ Raffles London at the OWO - https://theowo.london/ Four Seasons Hotel Boston - https://www.fourseasons.com/boston/ The Newbury Boston - https://www.thenewburyboston.com/ O Ya - https://www.o-ya.restaurant/ ICAA New England - https://www.classicist-ne.org/ Grace by Nia - https://www.gracebynia.com/ Anantara Koh Yao Yai Resort & Villas - https://www.anantara.com/en/koh-yao-yai-phuket 62 Nord - https://www.62.no/en Secret Atlas - https://www.secretatlas.com/ Pacific Cycling Road Japan - https://www.mlit.go.jp/road/bicycleuse/good-cycle-japan/national_cycle_route/pacific_en.html Tswalu Kalahari Reserve - https://tswalu.com/ Mount Nelson, a Belmond Hotel - https://www.belmond.com/hotels/africa/south-africa/cape-town/belmond-mount-nelson-hotel/ Rebecca Masri - Little Emperors - https://littleemperors.com/ Pavia Rosati - Fathom - https://www.fathomaway.com/ Andrea Grisdale - IC Bellagio - https://icbellagio.com/ Javier Arredondo - Virtuoso - https://www.virtuoso.com/travel Amanda Elder - Kempinski Hotels - https://www.kempinski.com/en Omer Acar - Raffles - https://www.raffles.com/home/ and Orient Express - https://www.orient-express.com/ Ian di Tullio - Minor Hotels - https://www.minorhotels.com/en Deborah Frank - Luxury Magazine - https://www.luxurycard.com/magazine Gilberto Salcedo - ProColombia - https://procolombia.co/ Pradeep Raman - Corinthia New York - https://www.corinthia.com/new-york/ Christian Leibel-Cote - Collette - https://www.gocollette.com/en Mina Agnos - travelive - https://www.travelive.com/ Bobby Huebner - Skylark - https://skylark.com/ --- To learn more about what Jackie is up to, be sure to follow her https://www.instagram.com/jackiecaradonio/ or check out her website https://www.jackiecaradonio.com/ Travel That Matters is a CurtCo Media production. Host: Bruce Wallin Producer: AJ Moseley Marketing: Catrin Skaperdas Music: Joey SalviaSee omnystudio.com/listener for privacy information.
Join us as we pull back the curtain on the travel industry, revealing the significance of trust-building and the rewards of attending Virtuoso Travel Week. Ever met someone who looks nothing like how you pictured them? That's what makes face-to-face meetings during these events so fascinating – familiar voices finally match faces. Guest Ashish Sanghrajka, a dear friend and travel enthusiast, shares his valuable insights into these networking opportunities, demystifying the ways we use emails and personal interactions to foster long-lasting relationships with both clients and suppliers.Ever been caught between packing too much and too little for your travels? We've got you covered. Ashish and Robin spill the secrets on how to pack light, from the magic of one carry-on bag and a backpack to the power of rubber bands and Velcro wrap cords. Never again leave behind that crucial prescription medication or, heaven forbid, your passport. But travel is more than just packing and trust-building; it's an intricate art of planning, timing, and experiencing. We wrap up with a look into the meticulous world of luxury adventure planning with Cline & Co Travel Consulting, known for crafting un-Googleable experiences. Buckle up, this episode is packed with useful insights to transform your travel game.Thanks for joining us on today's episode of The Intrepid Traveler podcast! If you enjoyed today's episode, please rate and review our show to help us reach even more aspiring travelers. Don't forget to check out our website, visit us on Facebook, Instagram or follow us on LinkedIn to stay up-to-date on our latest epic travel adventures! Use the following links when planning your own travel!TRAVEL INSURED INTERNATIONALMEDJETVIRTUOSOPROJECT EXPEDITION
Kurt Macher, general manager of the Shangri-La Hotel at The Shard in London, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about his quickly famed property located high above the city. With luxurious rooms and suites, a restaurant and bar in the sky, and even a spa, the Shangri-La offers a spectacular place to stay with magnificent views and wonderful service. For more information, www.shangri-la.com/en/london/shangrila. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Miller and Andre Sustelo, principals in Accomplished, talk with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about their host agency's new name, brand and program for independent contractors. Accomplished is one of the hot new Virtuoso-member host agencies making waves in the market. For more information, visit www.travelaccomplished.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sam Jones, director of sales and marketing for Nobu London Portman Square, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the latest at his luxury hotel (which Insider stayed at last year). Jones details the sleek accommodations, service and amenities—and of course the famed Nobu restaurant. For more information, visit www.nobulondonportmansquare.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefano Baratelli, general manager of the Eden Roc Cap Cana, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about his luxury property in the Dominican Republic. Baratelli details the accommodations, Relais & Chateaux dining and activities available at Eden Roc Cap Cana, as well as what's new at the resort. For more information, visit www.edenroccapcana.com If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephen Arthur, director of leisure sales for Timbers Resorts, talks with James Shillinglaw of insider Travel Report at last month's Virtuoso Travel Week about his upscale resort collection as well as the trends he's seeing in the hotel market post-pandemic in rates, hotel policies and guest preferences. For more information on Timbers Resorts, visit www.timbersresorts.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marco Montagnani, general manager of the Grand Hotel Victoria on Lake Como, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about his luxury property built on the architectural structure of an ancient convent. As one of then ewest five-star hotels in Lake Como, the 81-room Grand Hotel Victoria, which is part of the R Collection, has a unique lakefront location in Menaggio, beautiful gardens and a 12,900-square-foot spa, swimming pool, and breathtaking views of the lake and surrounding mountains. For more information, visit www.grandhotelvictoria.it or www.rcollectionhotels.it. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Zipkin, founder of Tradewind, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about where his growing scheduled and private charter airline is flying today, including service to Nantucket, Newport, Boston, Martha's Vineyard, Stowe, British Virgin Islands, Nevis Anguilla, St. Barths, British Virgin Islands, Puerto Rico, Antigua, St. Thomas, Bahamas, Palm Beach, Orlando, Tampa, Key West, Miami and more. For more information, visit www.flytradewind.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amanda Elder, chief marketing officer for Kempinski Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the newest luxury hotels and resorts in the Kempinski network. Kempinski hotels have always reflected their surroundings, so these new properties are a perfect fit for the destinations in which they are located. For more information, visit www.kempinski.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, vice president of tourism for ProColombia, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about the growth of tourism numbers to his country, what travelers should experience in terms of sustainable tourism, how ProColombia is marketing travel and next year's introduction by AmaWaterways of river cruising on the Magdalena River. For more information, visit https://colombia.travel/en. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa DaSilva, president of TTC Tour Brands, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about her company's many brands—including Trafalgar, Insight Vacations, Luxury Gold, Brendan Vacations, Contiki and Costsaver. Da Silva details how these brand differ and how they fit together for a complete set of tour experiences that you can sell to your clients. For more information, visit www.ttc.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, senior vice president of marketing for Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about how the luxury travel network is marketing the benefits of both its travel advisor members and preferred partners, using a series of dedicated So Virtuoso videos, a revamped Virtuoso magazine, new digital marketing and much more. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilad Berenstein, a member of Virtuoso's board and TK, talks with James Shillinglaw of Insider Travel Report about the state of travel technology today, particularly the technology that is beig used and can be applied to the travel trade. Berenstein led a special conference on technology at Virtuoso Travel Week earlier this month were top tech companies served on panels and gave talks about their products, and even technology companies from outside travel participated. From AI to back office systems to itinerary developers and more, it's once again a whole new world out there. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, sits down with James Shillinglaw of Insider Travel Report to review last week's Virtuoso Travel Week, the state of the Virtuoso luxury travel network today, how now just might be the best time to be a travel advisor. For more information on Virtuoso, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mia Giobbi Thomas, vice president of sales and marketing for the Hotel Californian, talks with James Shillinglaw at last month's Virtuoso Travel Week in Las Vegas, about her signature property, recent renovations, new programs and how the hotel is ready and waiting for your clients in trendy Santa Barbara. Thomas also oversees sales and marketing for two other great California properties, Hotel Les Mars and Black Walnut Inn & Vineyard. For more information, visit www.hotelcalifornian.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Juan Vela, vice president for Mexico's Velas Resorts, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week, about his family's boutique chain of luxury all-inclusive resorts, which feature some of the best food in any resort. Vela talks about the company's four existing resorts in Riviera Maya, Puerto Vallarta, Riviera Nayarit and Los Cabos, as well as the upcoming new resort in Los Cabos. For more information, visit www.velasresorts.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, tourism vice president for ProColombia, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the current requirements for travel to Colombia (none), how the country is promoting its cities and rural attractions, what travel advisors need to know about the destination and much more. For more information, visit https://procolombia.co/en. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Rodriguez, the new president and CEO of Atlas Ocean Voyages, who is already well known to many travel advisors, talks with James Shillinglaw of Insider Travel Report at Virtuoso Travel Week about the changes he will make to better sell and grow his luxury expedition cruise line. Rodriquez, who has spent most of his long cruise career at Oceania Cruises, is now relishing the chance to shape a relatively new product in a burgeoning category of cruising. For more information, visit www.atlasoceanvoyages.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report at last week's Virtuoso Travel Week about the May 2023 debut of Explora's first ship as well as how its future vessels will feature revolutionary technologies that make them even more sustainable and environmentally friendly. And now Explora is ordering even more ships—up to six by 2028. For more information, visit www.explorajourneys.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, senior vice president-marketing for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about a new set of marketing initiatives launched at last week's Virtuoso Travel Week in Las Vegas. McCabe-Young introduced a newly revised magazine for clients called just “Virtuoso,” the magazine, as well as a brand new marketing and promotional campaign, So Virtuoso, that the network will roll out this year to promote the benefits of working with a Virtuoso advisor and being part of the Virtuoso community. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, sits down with James Shillinglaw of Insider Travel Report last week to talk about his luxury travel network, what the future holds for luxury travel, and how Virtuoso successfully pulled off its largest in-person conference, Virtuoso Travel Week, since the pandemic in Las Vegas. Upchurch talks about the latest Virtuoso programs, how the organization got through the last three years and what's to come. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
This week, TravelPulse Executive Editor Eric Bowman reports from Las Vegas for Virtuoso Travel Week. He first discusses the top trending news in the travel industry, including huge updates for cruise lines and big things happening in the air travel sector. Later in the show, Bowman interviews Matthew Upchurch, Chairman and CEO of Virtuoso. Upchurch provides insights on the latest trends he's seeing from the vast Virtuoso network. Virtuoso has 20,000 travel advisors around the world and generates an average of $25-30 billion in annual sales, making them a powerhouse in the industry with access to fantastic traveler data. The interview with Upchurch begins around the 14-minute mark. Have any feedback or questions? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse. See omnystudio.com/listener for privacy information.
In today's luxury travel industry, things are changing fast – new rules, new normals and new opportunities present themselves as we move through 2021. Recently back from the Virtuoso Travel Week in Las Vegas, our General Manager Joel Cohen spoke with a group of experienced travel advisors during the event. In the upcoming webinar, Joel is excited to share with you the new trends and insights into luxury travel as well as the top three best-selling BTSQ trips in 2021. This knowledge-sharing webinar will help you plan your next trip with absolute confidence! The highlights of the webinar are: An Update on NYC, Boston, DC & Philly The New Rules Regarding VaccinationWhat about Broadway?New 2021 Luxury Travel Trends – Exclusive Insider Knowledge!Top Three Best-Selling BTSQ Excursions in 2021 New York City Up Close and AboveA Stroll in Revolutionary War HistoryA Kaleidoscope of Washington DCBTSQ Special Autumn Offers – Hudson Valley Foliage and BeyondQ&A: Interact with our destination experts for more info
David Kolner, senior vice president-strategy for Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about what the luxury travel network is providing to its travel agency members as we emerge from the pandemic. From restructured events to a new guide to entry requirements for countries, from new productivity and booking tools to new exclusive hotel offers, Kolner details what's new at Virtuoso. For more information, visit www.virtuoso.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Join Insider Travel Report's James Shillinglaw and Alan Fine as they review the top stories of the week on the third edition of ITR-TV's “Travel in Ten” newscast. Top stories this week include UnCruise Adventures' cancellation of its season even though a guest ended up testing negative not positive for COVID-19, why major U.S. cruise lines are "pausing" operations well into December, how European cruise lines are restarting sailings this month, why the U.S. Virgin Islands is closing its borders once again because of spikes in the virus, why the travel industry and ASTA are pushing Congress to return from its recess to pass relief legislation, what top cruise and hotel companies posted major losses for the second quarter, a look at the virtual version of Virtuoso Travel Week, why Barry Diller is buying a big stake in MGM Resorts, our memories of veteran travel executive Jim Smith who passed away last week, and why we are celebrating our own 1,000 Insider video. Email james@insidertravelreport.com or alan@insidertravelreport.com with your comments and suggestions on future newscasts. If interested, the original video of this podcast with pictures of many of the locations can be found on Youtube by searching for the podcast's title.
This week, Travel Today with Peter Greenberg comes from the NoMad Las Vegas – part of the Park MGM. Matthew Upchurch, CEO of Virtuoso, reports on the changing definition of luxury travel and the quickly evolving behavior patterns of travelers. Scott McCartney, Travel Editor for The Wall Street Journal, updates the latest on identity management when it comes to travel — facial recognition: airports, biometric terminals and some of the questions that arise from it, like privacy concerns. And George Kliavkoff, President of Entertainment and Sports at MGM Resorts, on the new approach to headliners and major acts — (and artist “residencies”), not to mention how Las Vegas is becoming one of the sports capitals of the world. There’s all this and more as Travel Today with Peter Greenberg comes from the NoMad Las Vegas — part of the Park MGM — and the Virtuoso Travel Week.
This week, Travel Today with Peter Greenberg comes from the NoMad Las Vegas – part of the Park MGM. Matthew Upchurch, CEO of Virtuoso, reports on the changing definition of luxury travel and the quickly evolving behavior patterns of travelers. Scott McCartney, Travel Editor for The Wall Street Journal, updates the latest on identity management when it comes to travel — facial recognition: airports, biometric terminals and some of the questions that arise from it, like privacy concerns. And George Kliavkoff, President of Entertainment and Sports at MGM Resorts, on the new approach to headliners and major acts — (and artist “residencies”), not to mention how Las Vegas is becoming one of the sports capitals of the world. There’s all this and more as Travel Today with Peter Greenberg comes from the NoMad Las Vegas — part of the Park MGM — and the Virtuoso Travel Week.
When I think travel I immediately think about Instagram and the travel influencers I know that are making it big having the “dream job” of getting paid to travel the world. But as I’ve been working and speaking at travel/hospitality events in 2018 the tone of most in the audience is of one that either feels digital has hurt their brand or they aren’t sure how to sell what they do on social media. On this episode, I share my experience at an amazing luxury travel event that I spoke at called Virtuoso Travel Week and I discuss the following questions and points: How does “Luxury travel” marketing problems relate to most if not all businesses? What is experience marketing How are most in service-based industries thinking about experience marketing wrong? The irony of Simon Sinek being the keynote of this event where the “Why” was still a struggle for most? Why giving away all of secrets to how you do your business is smart? How do service based roles like a “travel agent” reach millennials and what kind of content should they be creating? (Not the answer you might think)
This week, Travel Today With Peter Greenberg comes from the 17th Annual Virtuoso Travel Week. More than 6,000 leaders in the travel industry have an unprecedented 350,000 meetings—which works out to about 2.9 years of networking—and a few billion dollars of luxury travel business. Joining Peter Greenberg will be Virtuoso CEO Matthew Upchurch with a front line report on the state of the travel industry. Manfredi Lefebvre d’Ovidio, Chairman of Silversea Cruises, talks about the boom in five-star luxury cruises. Pierre Parisien, Senior Director of Show Quality at Cirque du Soleil, talks about celebrating the oldest Cirque show “O,” which opened nearly 20 years ago. Costas Christ, Editor-at-Large for National Geographic Traveler and Global Sustainability Strategist for Virtuoso Travel Network, discusses the pillars of sustainable travel and the difficulties of training employees and educating the public. Plus, the founder of Roomer talks about innovating the underworld of hotel cancellation policies. His app, Roomer, connects hotel cancellations with people who want to buy them. There’s all of this and more as Travel Today With Peter Greenberg comes from Virtuoso Travel Week at the Bellagio Hotel in Las Vegas.
Jim Valley talks with Tracy about Virtuoso Travel Week!
Jim Valley talks Virtuoso Travel Week on KGMI with Tracy Ellis.
This week, Travel Today With Peter Greenberg comes from the 17th Annual Virtuoso Travel Week. More than 6,000 leaders in the travel industry have an unprecedented 350,000 meetings—which works out to about 2.9 years of networking—and a few billion dollars of luxury travel business. Joining Peter Greenberg will be Virtuoso CEO Matthew Upchurch with a front line report on the state of the travel industry. Manfredi Lefebvre d’Ovidio, Chairman of Silversea Cruises, talks about the boom in five-star luxury cruises. Pierre Parisien, Senior Director of Show Quality at Cirque du Soleil, talks about celebrating the oldest Cirque show “O,” which opened nearly 20 years ago. Costas Christ, Editor-at-Large for National Geographic Traveler and Global Sustainability Strategist for Virtuoso Travel Network, discusses the pillars of sustainable travel and the difficulties of training employees and educating the public. Plus, the founder of Roomer talks about innovating the underworld of hotel cancellation policies. His app, Roomer, connects hotel cancellations with people who want to buy them. There’s all of this and more as Travel Today With Peter Greenberg comes from Virtuoso Travel Week at the Bellagio Hotel in Las Vegas.
We're gearing up for Virtuoso Travel Week. Before we meet with over 6,000 luxury travel professionals, we check out the SLS Hotel, Circus Circus, Umami Burger and more on the north end of The Strip in Las Vegas. Follow us @thebesttripever and facebook.com/thebesttripever.