Better Every Day Podcast

In this episode, leadership expert Kevin Eikenberry joins the show to discuss the challenges and nuances of leadership development. He shares his perspective on the limitations of leadership style models and personality tests, emphasizing that while they can provide insight, they often oversimplify complex human behaviors and risk becoming limiting identities rather than useful tools. Kevin highlights the importance of leaders taking time for self-improvement, encouraging practices like reflection, blocking time on the calendar for growth, and conducting listening tours with teams. He also addresses common hurdles new managers face, such as balancing task work with people management, and provides actionable advice on building trust, fostering dialogue, and developing strong team relationships. The conversation offers practical steps for leaders at any level looking to become more effective in their roles.

In this episode, guest Colonel Kris Saling, Director of Innovation for Manpower and Reserve Affairs in the U.S. Army, shares insights on the evolving landscape of talent management. The discussion covers how traditional talent processes—rooted in the industrial era—are being transformed by rapid technological changes, the importance of feedback loops, and the need for ongoing development for employees. Colonel Saling explains how the Army is using data and people analytics to empower lower-level leaders and individuals to make better talent decisions. The conversation also addresses common challenges such as retaining top performers and encouraging internal mobility, offering actionable advice for managers in both large and small organizations.

In this episode, Dr. Lola Gershfeld and Polina Marian from EMC Leaders discuss the impact of relationships and emotional connection within teams and organizations. Drawing on their experience working with technical and creative teams, they highlight how unresolved conflicts and a lack of emotional awareness can lead to disengagement, decreased productivity, and high turnover. The guests introduce their structured approach to building trust, increasing self-awareness, and repairing broken relationships in the workplace. They also share actionable steps for leaders and managers to create emotionally safe environments, emphasizing the value of vulnerability and clear communication. Listeners will gain insights into recognizing the signs of disconnection and learn practical tools to foster stronger, more collaborative teams.

In this solo episode, Matt explores the common challenges managers face with delegation. Drawing from personal experience and insights from leaders at all levels, the episode examines why new managers often struggle to delegate tasks and the impact this has on teams and individual performance. Matt shares practical steps for improving delegation skills, including starting small, being clear about desired outcomes, and establishing appropriate check-in routines. The episode also provides examples and actionable advice for new and experienced leaders alike, aiming to help listeners avoid burnout and foster more empowered, engaged teams.

In this episode, Kassi Kincaid, a speaker, trainer, and expert in creative leadership, joins the show to discuss the importance of creativity in leadership and team performance. She shares her five-step framework for fostering creativity within teams: generating ideas, pursuing them, overcoming disappointment, taking time to rest, and remembering how far you've come. The conversation highlights practical strategies for managers to encourage creative thinking, support team members through setbacks, and create an environment where new ideas can thrive. Listeners will gain actionable insights on how to apply creativity as an ongoing process, not just as a means to a specific outcome.

In this episode of Leadership Launchpad, guest Andrew Barry, founder and CEO of Curious Lion, joins the discussion to explore the role of creativity in solving complex and open-ended problems. Andrew shares practical insights on what creativity truly means, drawing from research and his own experience, and highlights the importance of curiosity in the workplace. The conversation covers how organizational culture can both hinder and support curiosity, and offers actionable strategies for managers to encourage creativity among their teams. Key topics include building trust, allowing for experimentation, making time for creative thinking, and embracing the messy process of iteration. The episode provides useful advice for leaders looking to foster an innovative and supportive environment in their organizations.

In this episode, Sajid Mohamedy, co-founder of ExoFarm and Executive Vice President at Nisum, shares his insights on leadership in rapidly scaling organizations. He discusses the challenges of maintaining authentic communication and building trust as companies grow, drawing on his experiences leading teams across different continents and industries. Sajid also talks about ExoFarm's mission to accelerate crop and pharmaceutical research using AI and automation, with applications on Earth and in space. The conversation covers practical strategies for reinforcing company culture, the importance of intentional listening, and adapting leadership styles to fit personal values and organizational needs.

In this episode, Matt focuses on effective goal setting for managers and their teams. He addresses common areas of confusion, including the difference between milestone goals and daily activity goals, the role of personal goals within organizations, and the importance of considering interdependencies when creating goals. Listeners will hear practical advice on balancing different types of goals, aligning personal development with company objectives, and ensuring individuals are set up for success. The episode offers actionable strategies to help managers set clear, meaningful, and achievable goals that drive better engagement and performance across teams.

In this episode, attorneys John Gordon and Shawn Cheadle from Taft's Aerospace and Defense practice group join the show to discuss the essential role of compliance for leaders in the aerospace and defense sectors. They break down the unique challenges that small and large companies face, such as building compliance frameworks from scratch, handling government contracts, navigating export regulations, and complying with OSHA requirements. The conversation highlights practical steps managers and founders should take to protect their organizations from costly fines or legal trouble, with real-world examples and a helpful overview of the fundamental policies every company should have in place.

In this episode of Leadership Launchpad, Dan Ceperley, co-founder and COO of LeoLabs, discusses the importance of focus and time management for startups. He explains how LeoLabs, a company that tracks objects in low Earth orbit, has rapidly built a global network of radar stations since its inception in 2016. Dan shares insights into the necessity of prioritization, especially in the fast-paced environment of a startup where time is more valuable than cash. He also touches on transitioning from an engineering role to leadership, emphasizing the importance of simplifying communication and being patient with team members. The episode concludes with valuable advice on how to constructively receive feedback to facilitate personal growth and improvement.

In this episode of Leadership Launchpad, guest David Hirschfeld, a seasoned software development veteran, discusses the role of systems and protocols in building exceptional teams. Drawing from his extensive experience and his work at Techies, Hirschfeld sheds light on the importance of focusing on the root problems faced by customers rather than becoming consumed by product features. The conversation delves into AI's evolving role in software development, emphasizing the current limitations and the need for effective project management systems to enhance team productivity. Hirschfeld also shares insights into hiring smarter team members and encourages the creation of playbooks and measurement systems to foster continuous improvement within teams. This episode provides valuable perspectives on leadership, team dynamics, and innovation in the tech industry.

In this crossover episode of Leadership Launchpad, we are sharing an episode of the VHTB podcast with Brian Mejeur and Justus Killian to talk about the transition engineers face when moving into management roles. The discussion highlights the lack of resources and guidance for engineers aspiring to become managers, contrasting it with the abundance of material for business professionals. Key points of the conversation include the shift in skills required from technical to people-focused abilities, and the common pitfalls of new managers, such as relying on pace-setting leadership. The episode underlines three essential skills for effective management: building trust, giving feedback, and setting goals. Additionally, the importance of listening is emphasized as a foundational element for successful leadership.

In this episode of Leadership Launchpad, guest Paul Day, co-founder and VP of Engineering at Muon Space, discusses the transition from top-level individual contributors to people managers. He emphasizes the importance of trust, empowerment, and a concept he terms "organizational EQ" in managing technical teams. Paul shares insights into the challenges engineers face when moving into management roles, such as overcoming the need for perfection and shifting from hands-on problem-solving to decision-making and team empowerment. Furthermore, he delves into Muon Space's approach to tackling the complexities of satellite production through vertical integration and modular design, aiming to reduce time and costs associated with traditional satellite manufacturing. The episode underscores leadership strategies for fostering a productive and empowered team environment.

In this episode of the Leadership Launchpad, guest Brian Manning, co-founder and CEO of Zona Space Systems, discusses the complexities and strategies of effective leadership, particularly in technical fields. Brian shares insights from his diverse experiences, transitioning from an individual contributor to a people leader, and highlights the importance of trust and delegation in leadership roles. He also explores the intricacies of building a leadership team capable of driving innovation at Zona Space Systems, a company dedicated to developing a high-performance alternative to GPS using small satellites. The conversation delves into the delicate balance required between maintaining technical knowledge and empowering team autonomy. Brian emphasizes the need for leaders to understand their areas of expertise and how these interface with other business aspects, advocating for a leadership approach that builds trust and bridges gaps between teams.

In this episode of Leadership Launchpad, the focus is on increasing team productivity by creating urgency. The episode discusses the Eisenhower decision matrix, which categorizes tasks by importance and urgency, and how it can help manage time more effectively. It addresses the challenge many face of spending too much time on urgent but not necessarily important tasks. It introduces the concept of setting tighter timelines to make important tasks also feel urgent, pushing teams to be more efficient. The episode also explores how leaders must prioritize and sometimes let go of less critical tasks to keep progressing. Practical examples are provided from SpaceX and business leaders like Peter Thiel and Alex Hermosi. Ultimately, the goal is to enhance productivity by making strategic decisions about urgency and importance in task management.

In this episode of Leadership Launchpad, guest Omar Halabieh, Director of Technology for Amazon Payment Services, shares insights from his leadership journey with over 20 years of experience in the tech industry. The discussion revolves around the challenges faced by new people managers, covering topics like delegation, relationship management, and building trust. Omar reflects on his first role as a people manager in an energy company and highlights key aspects that contributed to his leadership development, such as excelling in his job, leading without authority, and identifying and addressing gaps in responsibility. The conversation aims to provide valuable guidance for those looking to enhance their leadership skills and accelerate their career growth.

In this episode of Leadership Launchpad, Matt discusses techniques to accelerate team development by bypassing the often lengthy process of forming, storming, norming, and performing stages. Introducing the concept of a personal user manual, the host explains how it can help teams quickly understand individual working preferences, thereby speeding up the transition to high performance. Drawing from experiences at SpaceX and other fast-growing companies, practical advice is given on creating and using these manuals. The episode also delves into strategies for new managers to foster trust and strong communication within their teams, highlighting the importance of using these manuals effectively as part of regular team processes and onboarding activities. The host encourages managers to integrate this tool into their leadership practices for better team cohesion and improved performance.

In this episode of the Leadership Launchpad, the guest, Jeremy Ostrowski, Director of Change Management at Border States, discusses the nuances of managing change within an organization. Jeremy shares insights on how change impacts various levels of a business and highlights the importance of tailored communication strategies. He introduces the ADKAR model of change management—Awareness, Desire, Knowledge, Ability, and Reinforcement—and explains how managers can use this framework to effectively facilitate change. The conversation also covers practical advice for managers, including the importance of supporting team members through change, and recognizing their efforts to reinforce positive outcomes. This episode provides valuable lessons for any manager facing organizational change.

In this episode of Leadership Launchpad, guest Rhet Turnbull, a senior solutions architect at Leidos with extensive experience in military operations, and program management, discusses strategies for enacting change within large organizations. Reflecting on his career from the Air Force Academy to leading within Space Systems Command, Turnbull emphasizes the importance of understanding one's blind spots, fostering organizational trust, and navigating entrenched bureaucratic processes to facilitate meaningful change. Key topics include the value of process mapping, the pitfalls of electronic suggestion boxes, and the necessity of undertaking unscalable efforts to achieve impactful results. Through specific examples, Turnbull illustrates how leaders can remove blockers and improve organizational performance.

In this episode of Leadership Launchpad, Jesse Klekamp, a recruiting and people leader at K2 Space, shares her extensive experience in recruiting for specialized roles, particularly in the space industry. She discusses the importance of collaboration between hiring managers and recruiters, stressing that recruiting should be a cooperative process rather than a mere service transaction. Jesse emphasizes the need for clear role definitions, detailed project outlines, and a focus on the skills and capabilities required for success. She also highlights the significance of refining the interview process to capture essential traits such as intellectual curiosity and resilience. Throughout the conversation, Jesse provides insights into effective hiring practices and the evolving strategies used to attract top talent in technical fields.

In this episode of Leadership Launchpad, we explore one of the most common pitfalls for new managers: the pacesetting leadership style. Drawing from Daniel Goleman's six leadership styles, the discussion highlights the strengths and severe downsides of consistently using a pacesetting approach. The episode delves into why many technical managers and strong individual contributors fall into this trap, emphasizing how it can lead to micromanagement, team burnout, and reduced decision-making authority among team members. Practical tips are provided on how to diversify one's leadership style, including techniques for coaching team members and redistributing tasks more effectively to ensure long-term team success. Whether you're a new manager or an experienced leader, this episode offers valuable insights into developing a more balanced and effective leadership approach.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

In this episode of Leadership Launchpad, our guest is Laura Crabtree, co-founder and CEO of Epsilon 3. Laura shares her journey from being a critical member of SpaceX's Dragon program to starting her own company. She discusses the transition from individual contributor to people manager, emphasizing the importance of communication, setting boundaries, and maintaining productivity. Laura also highlights the value of training and preparation, drawing from her experiences in high-pressure environments like SpaceX. The conversation delves into leadership styles, balancing managerial duties with individual contributions, and fostering growth within teams. This episode provides practical insights for engineers and aspiring managers looking to develop their leadership skills.

In this episode of Leadership Launchpad, guest Dan CaJacob discusses the significance of effective communication between team leaders across different fields, especially in technical domains. Drawing from over 20 years in the space industry, including work on FalconSat 3 and with Space Quest, Dan shares insights on the dual roles of technical contribution and management. He reflects on his journey from an individual contributor to management, emphasizing flexibility, adaptability, and the value of genuine interactions over superficial management. Dan also highlights the role of managers in removing obstacles to foster innovation and success. Additionally, he touches on the importance of aligning with an organization's core values and mission-driven work to mitigate communication breakdowns and siloing within teams.

Does your organization struggle with aligning and engaging employees amidst complex challenges? Join us for this discussion with Casey Thomas, VP of Global Learning, Development, and Performance at Seagate Technologies, to explore how effective leadership can cut through the noise. Discover the power of Objectives and Key Results (OKRs) to align individual contributions with corporate goals and foster a strong company culture. We delve into emotional intelligence, innovation support, and empowering emerging leaders. Learn actionable strategies to build a noise-free, inclusive, and high-performing work environment.

For the final episode of 2024, we have a special topic and a special guest. After talking to hundreds of leaders at dozens of companies, today I give you the biggest leadership lesson I learned this year. Listen in to learn how you can be more focused and effective in your own work and as a manager.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Welcome to the Leadership Launchpad! In this episode, I sit down with Bill Tierney, the Vice President of Customer Experience and Digital Experience at Southwest Airlines. We dive into the evolution of leadership skills, the power of communication, and bridging the gap between headquarters and frontline employees. Bill shares his journey at Southwest, revealing the intricacies of using data to drive actionable decisions and emphasizing the importance of local expertise.Join us as we explore how to create an environment where employees thrive, the art of constructive dialogue, and the practice of "going to the gemba." Plus, we discuss the significance of understanding the customer's intent and fostering a culture of radical transparency.Connect with Bill:https://www.linkedin.com/in/williamtierney/Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

As I've been coaching clients, one recurring challenge stands out—creating a robust feedback culture. Traditional feedback techniques like SBI (Situation, Behavior, Impact) and COIN (Context, Observation, Impact, Next Steps) are useful but often miss one crucial aspect—mindset. In this episode, I discuss why many feedback strategies fail and explore the importance of approaching feedback with the right mindset. Tune in to discover how your beliefs about your team members can make or break your feedback effectiveness.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

In today's episode, I'm thrilled to chat with Dr. Alaina Szlachta, an expert in educational research and data-driven decision-making. Dr. Szlachta shares her transformative approach to education, emphasizing the power of good data in shaping effective corporate learning strategies. We dive into how leaders can make better decisions by leveraging robust data and the pitfalls of relying on outdated measurement models. Interested in discovering how to enhance your leadership skills and improve your organization's learning outcomes? Tune in!Learn more at: https://dralainaszlachta.com/Keep in touch on LinkedIn: https://www.linkedin.com/in/drszlachta/Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Are you a new manager struggling with time management? In this episode of Leadership Launchpad, I'll share key techniques to balance your role as a manager and an individual contributor. When I was a new manager at SpaceX, I faced the same challenges you are facing now. The secret? Learning to differentiate manager time from maker time.Paul Graham's concept of “Manager Days” vs. “Maker Days” saved my productivity, and it can help you too! I'll guide you through setting up your week for success, whether you're at a startup or scaling a team. Subscribe for actionable insights into leadership development and time management.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

On today's episode we're diving into a topic that's pivotal for all, especially technical managers—unleashing the creative potential within your teams with the incredible Nir Hindi, Founder of The Artian. Nir expertly shatters the myth that creativity is only for artists, sharing insights on how blending artistic thinking with tech can drive groundbreaking innovation. From Steve Jobs' inspiration by art to Nobel laureates' artistic hobbies aiding their science, Nir highlights the essential role of creativity in leadership. We'll also explore the practical steps managers can take to nurture creativity and leverage hidden talents within their team. Interested in transforming your leadership approach and elevating your team's performance? Tune in!Keep in touch with Nir on LinkedIn:https://www.linkedin.com/in/nirhindi/Follow Nir's work here:https://nirhindie.substack.com/https://theartian.com/Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

As a new manager, have you ever felt like you're floundering or unsure of yourself? Believe me, you're not alone. In today's episode of the Leadership Launchpad, I'm going to share the ultimate strategy to develop true confidence as a leader. Drawing from my experiences as an Air Force instructor pilot and training leader at SpaceX, I'll discuss how to shake off the imposter syndrome and empower your team by simply saying three magic words: "Just stop talking."In this engaging podcast, we explore why new managers often feel the need to prove themselves, and how that can backfire. Instead, learn how creating space for your team to shine can build trust and increase your own credibility. Tune in and transform how you approach leadership!Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

On this episode of the Leadership Launchpad, I sit down with Ryan McCrea, head of learning and leadership development at Ameren. Ryan brings his extensive experience in talent development to tackle some of the most pressing issues faced by technical managers today. Are you struggling with delegation, transitioning to leadership, or managing emotional conversations? This episode is for you. We delve into effective delegation strategies, the importance of dual career tracks, and how organizations can better prepare new managers. Ryan also shares insights on the evolving "player-coach" roles, emotional intelligence in leadership, and aligning organizational incentives to encourage team development.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Do you know your Myers Briggs profile? What about DISC? In this episode of the Leadership Launchpad, I uncover the controversy behind personality tests in leadership and reveal how you might be using them wrong. I discuss why the bull and bear cases for personality tests both miss the mark. Discover how to use these tests effectively for team building and fostering trust.Tune in to improve your leadership skills and get actionable tips for building high-performing teams.Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

On today's episode we chat with Anthony Calleo, founder and Chief Employee Experience Officer at Anthony Calleo. We explore the evolving role of leadership in enhancing the employee experience during times of rapid organizational change. Anthony shares profound insights on the impact of leadership on employee trust and well-being. We discuss strategies for effective change management and the importance of honest communication. Anthony explains why "comfort's a cage" and emphasizes the necessity for leaders to show vulnerability and authenticity. Interested in leadership development and building better employee experiences? Tune in!Keep in touch with Anthony on LinkedIn:https://www.linkedin.com/in/anthonybcalleo/Or on X (Twitter): https://x.com/AnthonyABCNYCheck out Anthony Calleo at: https://www.calleoex.comWant more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Today, I'll be sharing three powerful leadership lessons I learned directly from working with Elon Musk at SpaceX. While Elon Musk may be controversial, his innovative approach and remarkable results are undeniable. In this episode, I'll dive into the principles that have inspired me and can be useful across various leadership contexts. Whether you're an emerging leader, a seasoned manager, or just looking to improve organizational efficiency, these insights can transform your leadership journey. Don't miss out on practical advice on simplification, challenging requirements, and optimizing timelines!Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

On today's episode we're excited to have Laurel Schulert, the Senior Director of Learning Experience at SAP Concur, with us. In this episode, we dive into essential leadership strategies, focusing on creating a mission and vision that align your team with organizational goals, especially during times of change. Laurel also shares her experiences maneuvering through gender dynamics in tech, the importance of personal branding, and how hiring and advocacy can drive team success in leadership development. Tune in for actionable insights and inspiring stories!Keep in touch with Lauren on LinkedIn:https://www.linkedin.com/in/lschulert/And check out her white paper The A-List L&D Team Assemble:https://www.td.org/product/p/252306Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

As you advance in your leadership journey, it's crucial to understand the importance of building trust. Based on comprehensive studies from experts like Patrick Lencioni and Google's Project Aristotle, trust is the cornerstone of high-performing teams. In this episode, I dive into a three-part trust framework that's invaluable for new managers. Learn how to ensure your team trusts you by focusing on getting things done, making the right decisions, and showing genuine care. Don't miss out on these actionable insights!Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.comMentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

In this episode, we're diving deep into effective communication strategies with Michele Moreno. Michele is an expert in storytelling and upward communication, particularly when it comes to presenting data and ideas to upper management. We discuss how to demonstrate ROI, engage through storytelling, and the powerful “pause, edit, talk” technique. Michele also shares practical tips for new managers to build trust and communicate confidently. Join us for invaluable insights into humanizing data and mastering concise yet impactful presentations.

Learn how to transform your team into a High Reliability Organization with expert insights from Brandon Williams. Consistency in debriefs is crucial, but avoiding the 'blame and train' approach is key to fostering an open environment. Brandon underscores the importance of leaders setting a tone of accountability and transparency, emphasizing four key areas: mutual support, acknowledging errors, team accountability, and debriefing to improve. Join us as we uncover strategies to combat complexity and cultivate situational awareness within your team. Don't miss out on Brandon's upcoming podcast and book!Connect with Brandon using these links: LinkedIn: https://www.linkedin.com/in/brandon-williams-speaker/Instagram: https://www.instagram.com/leadershipspeaker_pilot/Website: http://www.brandonwilliamsspeaker.comEmail: info@lead-tac.comWant more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Do you think you'd benefit from having a coach? Spoiler alert: you're already supposed to be one!Hi, I'm Matt Gjertsen, host of the Leadership Launchpad and former Air Force instructor, pilot, and head of training at SpaceX. In today's episode, we conclude our five-part series on Google's Project Oxygen by diving into the final two essential behaviors that make great managers: being a good coach and helping with career development. Learn how these traits reinforce each other and follow my simple, four-step process to transform your managerial skills. Let's launch your leadership journey to new heights!Mentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

Is leadership a product of our mechanistic mindset or a testament to human nature?In this episode of Leadership Launchpad, join us, Jesan Sorrells and Matt Gjertsen, as we delve into the timeless lessons of classical literature and their modern applications in leadership. We'll discuss the importance of longer-form content, the enduring impact of works like Shakespeare's plays, and how understanding human emotions through literature can shape better leaders. Plus, hear insights on how taking control and being intentional can improve both personal and professional growth.Don't miss this enriching 30-minute conversation designed to inspire ongoing learning and leadership development.Connect with Jesan via LinkedIn: https://www.linkedin.com/in/jesansorrells/Leadership Toolbox website: https://leadershiptoolbox.us/12 Rules for Leaders book: https://a.co/d/8DVkEn2Leadership Toolbox "Leadership Lessons From the Great Books" latest podcast episode: https://leadershiptoolbox.us/leadership-lessons-from-the-great-books-bonus-extreme-ownership-how-the-us-navy-seals-lead-and-win-by-jocko-willink-and-leif-babin-w-atlas-aultman/Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

Balancing Productivity and Empathy in Leadership: Insights from Google's Project OxygenAre you ready to level up your leadership skills? Welcome back to Leadership Launchpad! I'm Matt Gjertsen, your host and a former Air Force instructor pilot and head of training at SpaceX. In this episode, we dive deep into “Project Oxygen” from Google to uncover the secrets behind effective management. We explore how to balance empathy and productivity, guided by the principles in Kim Scott's book, "Radical Candor."Join us as we discuss actionable steps to build stronger relationships with your team while driving results. Let's navigate the path to becoming a more balanced and impactful leader!#LeadershipDevelopment #GoogleProjectOxygen #RadicalCandor #EmpathyInManagement #EffectiveLeadership #NewManagers #BetterEveryDay---Remember to like, comment, and subscribe for more insights on leadership. And if you need personalized training for your organization, reach out to me at matt@bettereverydaystudios.com. Let's make your organization better every day!Mentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

Do you want to foster a culture of innovation in your organization? In this episode of Leadership Launchpad, I speak with former Air Force leader John "Dragon" Teichert about his experience driving change and empowering teams at Edwards Air Force Base. We discuss practical strategies for encouraging idea sharing, aligning incentives, and relentlessly communicating priorities to overcome bureaucratic barriers. John shares insights from his upcoming book "Boom" on creating cultural transformation in risk-averse environments. Tune in for actionable advice on enabling your teams to innovate, take smart risks, and advance your mission. Don't miss this lively discussion on cutting-edge leadership! If you wish to learn more or hear from John, check out below! Connect on LinkedIn: https://www.linkedin.com/in/johnteichert/Visit his website: https://johnteichert.com/Buy his book, "Boom" (#1 Amazon Bestseller): https://a.co/d/hcxjB08Connect on Twitter: https://x.com/EJohnTeichertConnect on Instagram: https://www.instagram.com/teichert/Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com

In this episode, we'll dive into essential communication strategies that new managers need to master. We'll explore key behaviors from Google's Project Oxygen—namely, being a good communicator and having a clear vision for your team. Effective communication isn't just about sharing information; it's about listening actively and ensuring your team is aligned with the company's vision. Drawing insights from General Stanley McChrystal's concept of shared consciousness, we'll discuss how transparent communication empowers your team to make informed decisions. If you're looking to transform your technical talents into exceptional managers, this episode is a must-listen.Mentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

In this episode, I'm joined by special guest Rafael Villaruz to explore the fallacy of using a blanket approach in leadership. We discuss the importance of recognizing individual strengths and embracing diverse skills within a team.Rafael shares a powerful example of a nurse transitioning into a managerial role, highlighting the need for adaptability and a shift in perspective. We delve into the distinction between being a manager and a true leader, emphasizing the impact of small, incremental changes and gestures of appreciation.With over 20 years of leadership experience, Rafael offers valuable insights on customer obsession, taking care of caregivers, and the challenges of transitioning from an individual contributor to a leadership role in healthcare.We explore human-centered design in healthcare innovation and Rafael's advice for new leaders to delegate and empower their teams. Join us as we uncover the secrets to effective leadership and learn how to unleash the unique potential of your team members. Don't miss this insightful episode with the inspiring Rafael Villaruz!Also make sure to learn more at www.rafaelvillaruz.com.

Are you struggling with micromanagement or feeling unqualified in a technical management role? You're not alone. In today's episode of *Leadership Launchpad*, we'll delve into why technical skills are crucial for effective management. Drawing from my experiences in technical organizations, we'll explore the tension new managers face when they transition from technical roles to managerial positions. We'll discuss key insights from Google's Project Oxygen on balancing technical expertise with empowering your team without micromanaging.Understand how to leverage technical knowledge to guide your team's decisions and why stepping back from day-to-day technical tasks can make you a better leader. Join us as we break down the behaviors that make great managers. Don't miss this episode if you aim to evolve your leadership skills in a technical environment!Mentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

Are you ready to expand your leadership toolkit with essential intercultural communication skills?In our latest episode of The Leadership Launchpad, I speak with Kris Roppelt, a globally recognized expert in intercultural communication and soft skills. With experience living and working across multiple countries, Kris brings a unique perspective on navigating an increasingly globalized workforce.Tune in as we discuss the metaphor of lenses to understand different cultural viewpoints, the importance of embracing contextual diversity, and the need for managers to build trust, set goals, and give feedback while understanding cultural differences. Kris shares captivating stories from her time as an exchange student in South Korea and provides practical examples of cultural nuances in professional settings.Don't miss this enlightening conversation that underscores the significance of intercultural communication in driving creativity, collaboration, and success in leadership. Connect with Kris on LinkedIn or her website for more insights!LinkedIn: https://www.linkedin.com/in/kristinaroppelt/ or Website: kristinaroppelt.org Here are a few more resources you can check out:Kris Roppelt's YouTube https://www.youtube.com/channel/UCXaFTeqkpT5vKeLWL70BNaQDr. Edwin Hoffman, Arjan Verdooren. Diversity Competence: Cultures Don't Meet, People Do https://www.amazon.com/Diversity-Competence-Cultures-Dont-People/dp/1789242401?clckid=72ec0bdaReed Hastings, Erin Meyer. No Rules Rules: Netflix and the Culture of Reinvention https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860?clckid=de836965How Cultural Differences Can Impact Global Teams. Conclusions of the research https://hbr.org/2021/06/research-how-cultural-differences-can-impact-global-teamsDiverse Effects of Diversity: Disaggregating Effects of Diversity in Global Virtual Teams https://www.sciencedirect.com/science/article/abs/pii/S1075425317304878Five Whys Exercise https://www.atlassian.com/team-playbook/plays/5-whysHofstede's Cultural Compass https://www.hofstede-insights.com/country-comparison-toolWant more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterWant more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterVisit us at https://www.bettereverydaystudios.com#LeadershipLaunchpad #InterculturalCommunication #GlobalMindset #SoftSkills #CulturalDiversity #TeamBuilding #GlobalWorkforce #CulturalAwareness #EmpathyInLeadership #DiversityAndInclusion #WorkLifeBalance #FeedbackCulture #CrossCulturalSkills #CulturalLenses #GlobalBusiness #TeamSynergy #InclusiveLeadership #ContextualDiversity #InterculturalSkills #BuildingTrust #BetterEveryDay #Podcast #Leadership

Do managers really matter? Spoiler alert: Yes, they do! In this episode of Leadership Launchpad, we delve into the powerful findings from Google's extensive Project Oxygen study, which demonstrates just how crucial effective managers are. I'm Matt Gjertsen, a former Air Force instructor and head of Training and Development at SpaceX, now founder of Better Everyday Studios. Join me as we uncover the eight key behaviors that make a manager great—ranging from being a good coach to having a clear vision and strategy for the team. We'll also discuss the staggering impact of good management on productivity, job satisfaction, and retention rates. Whether you're an aspiring manager or looking to improve your leadership skills, this episode provides a robust roadmap for success. Don't miss this insightful discussion on transforming your leadership approach and becoming a manager your team will thrive under.Mentioned in this episode:Accelerator LinkWe look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

In this Leadership Launchpad episode, I sit down with LaPora Lindsey, an organizational communication expert who has worked with companies across various industries. We dive into the critical issue of communication breakdowns within organizations that lead to a lack of trust, efficiency, and information sharing.LaPora shares her insights on the crucial role managers play in facilitating two-way communication and bridging the gap between different levels of the organization. She introduces the ACT framework (Awareness, Communication, Transparency) that can help individuals at all levels make an impact and improve communication.We discuss the importance of new managers focusing on increasing self-awareness and understanding their team members' processes and workload. LaPora emphasizes the need for clear communication of expectations, preferred methods, and availability to foster trust and transparency within the team.Join us as we explore the ripple effects of cultural elements causing breaks in communication and trust, and discover how frontline managers can strengthen relationships with their team members and supervisors. If you're looking to enhance your leadership skills, build a strong team, and create a culture of open communication, this episode is for you!

Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletterAre you a manager grappling with insufficient and meaningful feedback from your team? This episode of *Leadership Launchpad* is tailored for you. I'm Matt Gjertsen, and today we delve into a pivotal topic that can transform your leadership journey—harnessing the power of rankings to enhance feedback.Join me as I unpack a robust technique that I've encountered through my experience at SpaceX, the US Air Force, and various startups. We'll explore how using a ranking system can circumvent the psychological barriers your team faces when offering feedback. By transitioning from vague requests to specific rankings, you can extract more insightful data, thus refining your leadership skills.This solo episode is packed with actionable insights that will propel you toward fostering a vibrant feedback culture within your team. Tune in and elevate your leadership game.

In this episode, we explore the intricacies of high cadence engineering and leadership with our guest, Chris Kaufield. Chris, VP of SaaS Growth at Stokespace, shares how distributed ownership in engineering leads to collaborative success. We delve into Stokespace's mission to achieve rapid, reusable rocket flights, drawing parallels between hardware and software development. Chris highlights optimizing products by focusing on immutable laws and customer-centric approaches while emphasizing data-driven decision-making and traceability. Tune in to uncover how leadership and cultural shifts forge groundbreaking technologies and drive organizational growth. Whether you're an engineering enthusiast or a leader aiming for excellence, this episode is packed with invaluable insights. Don't miss out!