the no BS short-term rental podcast

We almost named this episode "Love Him or Hate Him, Just Don't Ignore Him". It was a 50/50 toss-up and we chose what we chose.We LOVE this episode and are excited to share our conversation with Bill Faeth, Founder of Build Short Term Rental Wealth and Co-Founder of the STR Wealth Conference.Bill is a super smart dude that has a solid grasp on business and numbers and how they all work together in a world where co-hosting is king and the words "professionally managed" might have a different definition or negative connotation depending on who's saying it.There's so much to unpack and we align with Bill on many things... so much in fact that we put a VRMA International panel discussion together that was sparked from recording this episode.For the betterment of our industry and alignment for the greater good, this is a MUST-LISTEN-TO episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

This is a recording from our Rent Responsibly webinar we did in April on how culture and sustainable thinking affects a business's long-term success.We were lucky to be joined by some amazing special guests!Margot Lee Schmorak - HostfullyWes Smithe - DirectDawn Yeskulsky, SME - Inhabit®Rob Greyber - VacasaDavid Krauss - Rent ResponsiblyVanessa de Souza Lage - SustonicaResha Shroff - Lynx AutomationOfficial presentation snippet below:In their well-loved no-BS style, Mateo and John will host a meaningful conversation about how culture and sustainable thinking pedal the flywheel of your business's long-term success. Designed for CEOs, founders, and leaders of companies big and small, this session will challenge you to consider your cultural mindset, how your decisions impact the ecosystem around you and vice versa, and the power our industry has to impact our world for the better through travel. But they won't leave you hanging on those big questions. They'll also provide actionable strategies to carry your hospitality business long into the future. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this week's episode, we have the incredible Brittany Blackman, the Owner of Breathe Easy Rentals, joining us as our guest.Brittany captivates us with her inspiring journey. When we last spoke with her, she had 12 units and had no intentions of expanding. Fast forward to today, and she has reached an impressive 25 units, comfortably establishing her presence. We can't help but anticipate that Breathe Easy Rentals will soon be managing around 50 units the next time we catch up.What sets Brittany apart is her genuine display of emotions. She wears her heart on her sleeve, which is a breath of fresh air in a world where appearances are everything. Her infectious passion for vacation rentals is both contagious and inviting.As the leader of an owner-focused property management company, Brittany experiences the pressure to excel. Balancing work and personal life becomes a true test, and we commend her for the way she handles it.This episode is an absolute must-listen, packed with valuable insights and a captivating story. Learn more about your ad choices. Visit megaphone.fm/adchoices

No guests this week as we quickly recap the Shortyz (Vacation Rental Oscars) 2023 categories, short listers, and winners.The 20 award categories were judged by an independent panel consisting of investors, consultants and experts, before a short voting period was held. All of the winners were decided by a 50:50 split between judge scores and the public vote, with more than 65,000 votes cast from around the world.Shoutout to Paul Stevens for putting together another amazing industry event.We end the pod talking about the two FREE Beach Bonfire networking events we throwing next week in the Florida Panhandle with our friends in the vacation rental industry celebrating property managers! Joining us (Direct and Guestor) are Lynx, PriceLabs, Safely, RealTech, and AirDNA for an evening of fun, networking, and a little bit of education.Back next week with an amazing guest that is leading the way in Destin! Learn more about your ad choices. Visit megaphone.fm/adchoices

You're going to be hard to find someone with more passion and love for the short-term rental space than Eric Thibodeaux CEO of Safer VR's, Current Tides Vacation Rentals, and HereStays... among other ventures.Eric wants the vacation rental industry to be admired and respected for exceptional levels of safety. He helps property managers and owners craft and improve their safety and loss prevention processes. This helps with their profitability and improves the overall guest experience.Eric has been managing and owning vacation rentals in Gulf Shores & Orange Beach, since 2003. In addition, he has thousands of multi-family doors in several states.Property management and real estate investment are a true passion and we dive into how he looks at investing and also utilizes Guestor as an investment platform. The key to his success... finding opportunities where he can invest passively.This is a really great interview with one of the kindest and smartest men in vacation rentals.  Learn more about your ad choices. Visit megaphone.fm/adchoices

We did it! We made it to 100 episodes!A huge thank you is in order to Matt Landau Founder at VRMB.com for joining us on our celebratory episode!We're fans of Matt and appreciate all that he has done and continues to do for the short-term rental space.When he got started back in 2006 things looked a lot different than how they are today. So much of who Matt is today was initially forged living in Panama living amongst the locals and establishing himself as a trusted community member. This allowed him to organize and demobilize street gangs in his and surrounding neighborhoods where he lived and operated vacation rentals.Matt has done much the same for our vacation rental community where he has earned the trust of the industry by putting out best practices and bringing like-minded people and ideas together.He challenges all of us to be the best of ourselves and continues to question his own direction all while continuing to find things he's excited about.A wonderful episode with an amazing man.Now for our next 100! Learn more about your ad choices. Visit megaphone.fm/adchoices

We met Yeves Perez Chairman and CEO at Workbnb a few months back and just knew we had to get him on.A call from his mama got Yeves back home to Reno to help her out with her bustling Airbnb business. His marketing background was instrumental in turning a corner with market research.What was noticed was that the majority of travelers staying at her properties were those traveling for work... more specifically construction work. This prompted entrepreneurial juices to flow and Workbnb was born.We dive into the difficulties of raising capital specifically for black and brown founders and how he is persevering despite all of this.What the team has built at Workbnb is super exciting and has the potential to change the game in Workforce rentals.Hear how a lodging placement app specifically designed for blue-collar travel that doesn't even have a search bar is going to change the way companies book accommodations.A must-listen, the future is bright for Workbnb! Learn more about your ad choices. Visit megaphone.fm/adchoices

Francois Gouelo is the real deal and we're lucky to have the CEO and Co-Founder of Enso Connect join our podcast.His road to Enso started out as a class project/competion at University with a 10k prize going to the winner. A ski trip where he didn't necessarily master "pizza and fries" solidified the project focus and as they say... the rest is history. Francois is on a mission to redefine guest experience through connectivity. In his words, "we're the zapier of guest experience". What does that actually mean? Think if/then statements. If this thing happens in one technology, then make it do this thing in another technology... Enso connect is the middle-ware that makes it happen.Such a great conversation with a man that cares about how efficiently tech is working for users in vacation rentals. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit with John An, Founder & CEO of TechTape, and dive into all things STR Wealth Conference!This was year two for the hard-hitting conference that takes place in Nashville.Kudos to all involved for getting over 1000 people to attend while other shows in our industry are struggling with attendee-to-vendor ratios and attendees in general.This show was WAY different than any others that we have attended with HIGH ENERGY and a focus on hosts. We talk about what it does right and where it misses.Other vacation rental conferences and organizations can learn a lot from what STR Wealth is doing.We're big fans of John and get to know his and TechTapes' story a little better in this episode. What impresses us about John is how he has immersed himself (the right way) in things that make a real difference from day one and this is why he has found success as a short-term rental thought leader. Learn more about your ad choices. Visit megaphone.fm/adchoices

How does one go from a ship broker with a degree in maritime law to CEO and Founder of Fülhaus Inc? That's one of the many questions we dive into with the fantastic Andria Santos in this episode.Fülhaus, pronounced like the 80s and 90s sitcom with Danny Tanner, Uncle Joey, and Uncle Jessee, started out like most in this industry...kind of by accident. A declined job offer that turned into a design and furnishing opportunity led to her starring role.There's so much to unpack with Andria and a ton of excitement around a new product that has the potential to really change the way look at and attack furnished real estate.Andria and her team have the logistics under control and you'll want to listen up to get the full scoop.A wonderful interview! Learn more about your ad choices. Visit megaphone.fm/adchoices

We finally got Arthur Colker CEO and Founder of StayFi on our show!A great conversation touching on his entrance into #hospitality and more importantly the evolution to bring actionable value to #propertymanagement companies.What started as a consulting/marketing gig for Heirloom turned into a product a vision to capture the email addresses of all individuals who tap into the wifi in specific #shorttermrentals.Email is the best way to help drive direct books through retargeting email marketing campaigns and StayFi gives managers a leg up on the competition.We also dive into brand focus, recession-proofing your business, the importance of charging for your #marketing costs, and how #data wins all.We really love this episode and it's exciting to see how StayFi has transitioned from a cool tech option that captures emails to a full-blown marketing platform giving property managers the tools to crush! Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we chat up and deliver a great interview with Dustin Abney CEO of Portoro!Dustin's resume is littered with companies like dotloop, Zillow, D. Alexander, and Avantstay before launching his 2nd startup Portoro.We talk about what gave him the "Airbnb" bug, how to differentiate oneself, the days of sleeping on couches, and the lessons learned working at early startups through acquisitions and exiting.Portoro started with the idea of getting behind BRAND and bringing hotel-quality luxury and amenities to all aspects of property management.Portoro has put together a super team of industry experts and backed it with well-thought-out technology to deliver high-end experiences for both guests and homeowners across every touchpoint.A great episode you don't want to miss! Learn more about your ad choices. Visit megaphone.fm/adchoices

A quick listen this week where we dive into our new roles.John Stokinger is the new Director of Sales at Direct, an award-winning property management software and Mateo Bradford is the Head of Fund Development for Guestor a platform designed that allows anyone to easily invest in vacation rentals.In this episode, we talk about the reasons behind our moves, their impact on the vacation rental industry, and why our love for short-term rentals makes us perfect for the tasks at hand.https://www.directsoftware.com/https://www.guestor.com/https://www.derailedpodcast.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

We had a great time catching up with the one and only Robertin Nunez, Co-Founder at CoHost Expert and LivingQuarters.net.If you get the opportunity to grab some time with Robertin at a show or during his travels, you really should prioritize it.There are short-term rentals, vacation rentals, corporate housing, and business travel, and most people we know lean one way or another. Robertin proudly straddles the fence and has found a way to meet the needs of all still with a focus on B2B travel.How do you win with B2B? Trust and Accountability. - Recurring theme here lately on our show!In the game of hospitality and accommodations, there are Hotels and then there is everyone else. Are we team Alternative Accommodations?A really great episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we talk with our good friend Matt Durrette the CEO of Cozi Real Estate Group. Like most, Matt stumbled into vacation rentals in a unique way too.It's a great story that starts with a trip with friends. They decided to rent a camping spot from Airbnb for South by Southwest. This trip made him realize how much the property owner was bringing in on the platform by making his property available for others to enjoy. There's more to this story that will give you a good laugh s well.From Baltimore to Texas Hill Country, Cozi Real Estate Group is making a name for itself and it all started to really click by focusing on focus on Top Down Operations.Matt prides himself on Cozi's company culture and has found success with by focusing on Homeowners, Employees, and Guests, in that order.You don't want to miss this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we are joined on the podcast by visionary and dreamer Annie Munro Sloan, Co-Founder & CEO of The Host Co.Annnie's trip to hospitality and short-term rentals came via many interesting career stops which she says are all actually tied with roots in hospitality.Companies that she has her fingerprints on include, Discovery Inc for HGTV, Twitter, Facebook (Meta), and Lucasfilm to name a few... we geeked out over the latter!Annie and her partner saw a need to develop a way for hospitality brands to sell items to guests while putting a Point of Sale in their hands. Enter The Host Co. It's the “easy button” for upsells.There is so much to her story and the sky is the limit with the offerings. During the interview, we actually came up with a few good ideas that we think could be game-changers!Really cool person, and an awesome product offering!Make sure to check out this episode!THE HOST CO Learn more about your ad choices. Visit megaphone.fm/adchoices

A big important episode this week as the amazing Vanessa De Souza Lage Founder and CEO of Sustonica join us.Vanessa talks about how she went from corporate marketing to emerging into the tech side of the vacation rental industry. Vanessa and her team were early pioneers in providing distribution tech options for short-term rentals.From there, we transition into gender rights, standing up for those who experience domestic violence, and the importance of sustainable vacation rentals.This episode tackles topics of importance from different spectrums that Vanessa has had a huge personal and significant impact on.Sustonica, her newest venture, is the 1st sustainability certification specifically for vacation rentals. Participating with this accreditation platform proves to travelers, owners, employees, and investors, that you're committed to environmental sustainability.This is a must-listen-to episode!Is my vacation rental green? Take the test! - https://form.jotform.com/223455114636352Domestic Violence Resource page - https://docs.google.com/spreadsheets/d/1_xCBNpXAoLFtLecZ5RCD2yMQGv-DXZXlkbvIGvsV-eM/edit?usp=sharing Sustonica - https://sustonica.com Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit down with Tim Koninckx, International Sales Manager at Doinn.This Belgian-born startup helper got his first exposure to short-term rentals pre "Airbnb" during the couch surfing movement. This sparked his interest and career moves in servicing hospitality.A recurring issue he encountered was finding good reliable housekeeping so joining a start-up that helps hosts and property managers contract housekeepers to help turn over their properties quickly and efficiently was a no-brainer.Tim is based overseas with extensive experience working for companies here in the states. We discuss the differences between the two markets (US and Europe) as well as their similarities in terms of management style, tech stack, and much more.Listen to the end to catch Tim's unpopular opinion of which US-based fast-food company has the best "french" fries in his opinion.A cool episode with an all-around great guy! Learn more about your ad choices. Visit megaphone.fm/adchoices

We've been wanting to get today's guest on for over a year now and finally, the stars align, and Chris Maughan CEO & Founder of I-PRAC joins us on the pod.As a young lad, Chris got his start in health spa management. A trip to Canes to explore the possibility of expanding that business for the company he worked for exposed him to entrepreneurial excitement and endless possibilities. As the business trip came to an end, Chis didn't want to move back up north and at just 25 years he went all in on figuring out this short-term rental game.His short-term rental property management company made some bold moves early on to gain traction and these early efforts paid off. The mantra of if you can't get in the front door, go around back resonates with Chis.His learnings from property and event management with some of the biggest companies in the world (MTV, Google, Disney...) exposed that business is won by trust and reputation and not necessarily product. This is where I-PRAC comes in.Keeping clients through service has never been more important in the vacation rental industry and certifying your inventory through his I-PRAC removes uncertainty.I-PRAC is now in 28 different countries and is the industry's only trust accreditation. A lot of amazing brand nuggets here to digest in this episode. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit with William Parry, CEO and Co-Founder of ALTIDO. Will and his business partners have been making their presence known throughout the vacation rental (holiday let) industry. With a total of 50 units year one to 2500 properties (13,000+ beds) today is no small feat that this team accomplished. ALTIDO is an acronym for "A Life I Dream Of" that just happens to be in our opinion, one of the most powerful brand names in hospitality. This short-term rental company is continuously growing and expanding worldwide through thoughtful M&A . Their guided partnership approach is unlike most and we're excited to see the splash they make this year. We talk a ton about Brand and vision in this episode... one you don't want to miss! Our podcast Is doing a survey to get to know our listeners more! Use this link to fill out the survey! Learn more about your ad choices. Visit megaphone.fm/adchoices

2022 has been an amazing year for the no BS short-term rental podcast, and John & Mateo have a ton to be thankful for! This episode recalls some of their favorites in this record-breaking year! 51 episodes totaling 15k plus downloads! That's a lot of content! We wouldn't be here without you, our listeners, and our amazing guests sharing their stories on the pod! Our top 5 episodes with regard to downloads are listed and we both share our favorite episodes of 2022... we love them all, but the ones we list take top honors this year. Who made the cut? ... you'll have to listen to find out. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we ROCK out with the one and only Marcus Räder, Founder and CEO of Hostaway. Growing up in Finland with his single mom, Marcus embarked on his entrepreneurial journey early at age 11 selling a week's worth of candy in advance to fellow students at high-interest rates. Note: the school administration did not condone such behavior. Lessons learned from astute observation and a willingness/ability to talk to anyone laid the groundwork for Marcus's future endeavors. Marcus talks about his entrepreneurial wins and losses and his drive and focus leading up to the creation of his short-term rental property management software, Hostaway. When you have to sell a product you can't just sell it to a couple of people, you need to be able to sell it to everyone and that's something he learned over time. He talks of luck and timing as the secrets to success (his father disagreed stating that he has been planting seeds his whole life) and we break down what that means exactly. You don't want to miss this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit down with Rebecca Lombardo and Travis Wilburn, Co-Founders at Blue Cedar Partners. We all know how COVID impacted our industry and forever changed the way property managers manage their short-term rentals. The last couple of years had Travis thinking about how to bring BRAND into the picture giving the community a way to compete with the giant players in vacation rentals. Rebecca and Travis's introduction to one another is unlike any other story we've ever heard in that Dave Matthews was a factor, if not the main reason they decided to join forces. Their alignment manifested The 100 Collection giving independent property managers that meet Gold Standards a way to shine and differentiate themselves. Branding, marketing, and trust all come into factor making The 100 Collection a refreshing and unique endeavor. Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit with Michael Goldin, our good friend and Managing Director at Storied Collection and our first repeat guest! Researching ancestral lineage is the 2nd most common hobby in the world and Michael is bringing history to hospitality. Storied Collection is a collection of 45 properties with about 2,200 rooms available for rent. Castles, Estates, Manor Homes, and Historic properties are just the tip of the iceberg. Events, experiences, and new and exciting partnerships are on the horizon making it possible for lineage sleuths to dive deeper into their family history than ever before. We're huge fans of what Michael and Storied are doing and can't wait to see what is next! Amazing Episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

For real, what is it...really? If you've had the privilege of viewing or listening to one of Evan Dolgow's presentations, you've been both highly entertained and informed on the topic. Today dive a bit deeper with the Head of Predictive Hospitality at AIDAPTIVE. Like pretty much everyone we interview on our podcast, Evan eventually made his way into the vacation rental industry via a unique path. Starting out as a medic he transitioned to real estate, and added a sprinkle of drone photography with a side of a Master's in Real Estate Sustainability.... oh yeah, let's not forget warehousing. With the world around us constantly changing it's very important to stay up to date in our businesses. We discuss what exactly machine learning is and how you can leverage it to acquire more bookings. In an industry that is hesitant to change it's important to understand the analytics behind your business and how to capitalize on the retention game. Personalized recommendations are where it's at we break down why using AI (artificial intelligence) is so important in our and all industries. We end the pod on a personal note that is near and dear to Evan's heart by talking up the importance of donating bone marrow and how he plans to help those diagnosed with Cancer. We love this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

Big news on our 80th episode as we're joined by TravelNet Solutions CEO & Co-founder, Ryan Bailey! The TravelNet suite includes Track Hospitality Software (Track PMS and TRACK Pulse), Atlas Digital Commerce, Resorts & Lodges, and new to the mix, Rented. This acquisition brings a world-class revenue management partner under its hood led by CEO Andrew McConnell. Rented's Automated Rate Tool (Art) is a powerful and flexible pricing tool that will enhance Track's functionality while giving their customers control and insights related to pricing. We've been wanting to get Ryan on for quite a while and finally are able to share his 22-year "overnight success" story. Twists and turns, failures and triumphs, Ryan has led his "Navy" through treacherous waters surrounded by a loyal and capable crew. This founder's story from a driven college kid to Blue Star Innovation Partners acquiring a majority stake in the company this past summer to today's acquisition announcement of Rented is not to be missed. As to what is next for TravelNet Solutions and Ryan Bailey, his reply "I'm not done yet!" Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode we sit down with Ginger and Hunter Harrelson, the owners of Beachball Properties on the Alabama Gulf Coast. A surprising revelation with this interview is that we are treated to a #CuteMeet story and it defiantly sets the stage. Much like many other success stories in Vacation Rentals, the Harrelson's had to go all in on their business when their safety nets began to collapse. They sold everything in order to focus on their newly acquired 20 property management company and took a long hard look on how to differentiate themselves from the "old guard" that had been setting the pace locally. By deep diving into social media, outside the box marketing, and a new focus on brand, Hunter and Ginger were able to hit 100 properties in just under 3 years. Now with around 200 properties they have their sights on 500 by 2025. There's a lot you can learn from their journey and eyes are on Beachball as they were just named VRMA Vacation Rental Management Company of the year! Their secret? They put hospitality in Southern Hospitality. You don't want to miss this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

This is the one... the episode where we talk about our much-anticipated side project, DERAILED a fictional mystery podcast! So how do you go about making a fictional podcast geared toward the true crime/murder mystery genre while bringing attention to the vacation rental industry? Carefully and methodically. An idea is only as good as the people behind it and we have the absolute best! This is a no BS production where we co-founded this project with the one and only Neely Khan who is taking the helm with the writing and direction. We also have the very talented Michael Chemaly heading up audio production. Just when you think you've figured the story out, DERAILED will throw you off track and draw you in even deeper, into its twisty turny world. With complex characters, massive cliffhangers, and themes that are relative to real life, our creative team has created a story that will take the vacation rental industry by storm. Creativity From epic stereophonic sound production, to unapologetic voice acting, and the bravest kind of storytelling - we've pushed creative boundaries with DERAILED, to give you a listening experience like no other. Inclusivity Our story hits home on core themes. Although entirely fictional, we “represent the underrepresented”; and ensure that adult listeners (from the vacation rental industry or otherwise) have a plot they can all relate to. Ingenuity DERAILED is the first podcast of its kind - and a revelation for the vacation rental industry. Our founders are known for their originality - and they've followed this through by continuously reinventing the rules. The first episode drops this winter! Our friends who make this all possible: Casiola, Arrived, Lynx, Xplorie, Mount, Seaside Vacations & Sales, Boostly, Auntie Belham's Cabin Rentals, Hopper, Dack, Hospitality.FM, Amplified Audio Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we are live from VRMA in Las Vegas with Margot Lee Schmorak, the CEO and Co-founder of Hostfully. Margot was looking for her next role when broke into the industry in 2015. She met her Co-founder David Jacoby at their children's preschool and went to work on entrepreneurial ideas in vacation rentals. As a leader, she prides herself on having an open and transparent culture at the company. Always be open to new ideas, ask for feedback, and see how everyone's feeling daily. The last few years have been very heavy on us all and Margot discusses why she believes it's so important to take time to manage your own mental health. This is something she is an advocate for not only at home but at her company as well. She discusses what it's like to go full ninja mode and have that work-life balance. Listen to the end to hear about Hostfully's new product launch and future plans. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit down with James Ellwood, co-founder of US Sports Travel. It's no secret that people all around the world tune into US Major League Sports. What may surprise you is that there are fans of the NFL, NBA, MLB, and PGA living in the UK that take their fandom to the next level... this is where James comes in. Sporting events and the short-term rental industry are similar in that they bring people together to create memories and experiences that'll last a lifetime. James curates a US sporting experience like no other. He leaves no stone unturned with itineraries that dive into tailgates, local bars, courtside seating, and special pregame/postgame on-the-field/court activities to ensure his guests live the culture that is American Sports. The possibilities are endless with bespoke sports travel opportunities with all the different cities and franchises to choose from. The future is bright for James and his team! Learn more about your ad choices. Visit megaphone.fm/adchoices

75th Episode! Ari Eryorulmaz and Rich Sippos join us from Extenteam. We all know over the last two years we've seen a drastic change in the workforce across every industry as more and more companies turn to remote and freelance work. Extenteam has been at the forefront of that changing the way we hire potential remote positions within our industry. They're taking on the HR role that no one else wants or has the bandwidth to own, and are now helping over 95 US-based Vacation Rental Operators hire. The term "Virtual Assistant" is very common in our industry but there is nothing virtual about those individuals. They are human beings just like the rest of us and Extenteam is helping to bring the same benefits workers here in the States have, overseas. By taking care of their overseas employees in a way that most companies do not, Extenteam hopes to maintain a low churn rate and keep the top-tier talent the operators need. They are changing the hiring space within our industry and have much more to come! Learn more about your ad choices. Visit megaphone.fm/adchoices

We sit with Madison Rifkin, founder, and CEO of Mount. Madi's introduction to the industry was a bit different from most, as she started out as Mount Locks, a bike lock company before realizing there was a huge opportunity in Vacation Rentals by making amenities accessible to guests. Her story is equally amazing and empowering. As the oldest triplet in a family with entrepreneurship in their blood, Madi was born to be a leader and driving force in whatever she wanted to do, and her journey to today is fascinating! Mount has been making moves in the conference space showcasing why they are here to stay in the industry. We tackle everything from liability insurance for amenities, to keeping the industry fresh with new tech solutions, as well as where she plans to take Mount in the future. Mount plans the change the behavioral culture of travel by making it so guests bring less on vacation renting. You don't want to miss this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

We sit with Carlos Perez-Lanzac De Lorca, the Founder of Vitur Summit & CEO and Founder of Caleta Homes. This is a super insightful conversation that dives into the pandemic's impact both overseas and in the states. The changes that have come from this have brought much attention to the short-term rental market and changed the way we manage our inventory. Carlos talks about the importance of technology, how creating smart apartments helps us to better understand our customer's experiences, and how that translates to management services. The Vitur Summit brings together some of the smartest people from around the world to strategize. Carlos likes to implement "mandatory" conversations between people, companies, and tech that may not organically align but he has a hunch they should. It's some of these conversations where ideas are born that create real change. We also talk about the importance of building out brand and who should capitalize on brand loyalty programs in our industry and if they can effectively work as the hotel industry does. This write-up doesn't give this conversation its due diligence. Learn more about your ad choices. Visit megaphone.fm/adchoices

We are live from FAVR Xtravaganza with Steve Trover of Better Talent. Steve came into the vacation rental industry in the late 90s after his mom started selling vacation homes in the Orlando area near Disney. Springboarding off of this drive he started his own company, All Star Vacations, which he scaled from to 400 properties. Steve's 25+ years of experience includes board seats on 14 different committees. These years have seen so much change within the space making way for his subscription-based talent acquisition company that brings and maintains better talent to our industry. We discuss the importance of behavioral profiling, recruitment, the impact of company culture, and the importance of making sure the right people find their place in our industry. A super quick glimpse into the world of Steve Trover. Special thanks to Wil Slickers who filled in for Mateo on this episode of the no BS podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit down with Lauren Madewell, Operations Manager (Daughter, Sister, All-Around Badass) at Auntie Belham's Cabin Rentals. Thirty years ago Lauren's Aunt bought a cabin in the Smokey Mountains, named it Afternoon Delight, and started renting cabins. Fast-forward 28 years and Lauren is now managing one of the oldest STR companies in arguably the hottest vacation rental destination in America. Over the last few years, so much outside money has been flooding into Sevier County, bringing both pros and cons. Auntie Belham's, being one of the original vacation rental property management companies in that market, has managed to maintain its focus on being affordable for lower and middle-class families as well as preserving and teaching the history of the region. Auntie Belham's Cabin Rentals is family owned and operated. Their down-to-earth attitude with a focus on the guest experience is refreshing to all that visit. There's a lot to be said about being to make quick decisions without having to run it up the "investor flagpole". Lauren talks about her experience working with her family and how outside-the-box innovation in our industry can attract more visitors. You don't want to miss this episode! Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit down with K. Alexander Shapiro, Co-Founder and CEO of CanMonkey.com. From business consultant to a start-up that takes out the trash at your short-term rentals. Yes, you read that correctly. Alexander is solving one of the top complaints in our industry and is bringing you the solution. Starting off with just a few homes during the pandemic, CanMonkey.com now services over 2000 properties across 7 states in 25 markets. Working with the vacation rental industry has opened up a door into the gig economy as well as giving "can-runners" routes to make money running cans to curbs in a way similar to Uber Eats and GrubHub. He prides himself in finding a solution to your problem and hates answering no. This company is going above and beyond to come up with solutions for your trash-related needs as well as breaking into the pool cleaning service too. There are so many operational issues that property managers deal with every week and Alexander is trying to tackle as many of them as he can! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

The Thanks For Visiting Podcast co-hosts Annette and Sarah, visited with us! ...thanks. With so many different podcasts and real estate influencers in today's market, these two amazing women have paid their dues and are the voice of operations, safety, and best practices for the vacation rental industry. On top of that, while crushing the podcast game they also manage thirty-six short-term rentals collectively. This episode tackles everything from the importance of staying consistent with goals and content to not falling into the trap of doing what everyone else is doing. It's about spending time getting to do what you GET to do, not HAVE to do! The four of us talk about the importance of staying truthful to our audience when talking about our experiences as well as how our platforms have the power to change people's lives for the better. Another episode you're not gonna want to miss! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit down with Jamie Lane, the Vice President of Research at AirDNA. Jamie originally started tracking data around short-term rentals for the hotel industry to keep track of "the competition" and how they compared to their brands. His interest in vacation rentals was sparked earlier with his CouchSurfing days and a family vacation home that he and 90 of his closest relatives have access to. Early data grabs were quite rudimentary and over time the techniques and scraping of Airbnb data evolved to what it is today. Today's blueprint was built on years and years of calculated examination. He worked his way up the ladder to where at one point he had 9 Ph.D. economists working under him creating forecasts for commercial real estate. We tackle if we're in or heading into a recession and break down the reasoning behind his answer. The dreaded "R" word. Lastly, we dive into the importance of analyzing data in our industry and Jamie explains what sets AirDNA apart from the competition. Great podcast! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit down with Ryan Dame, Partner at Casago. Ryan's origin story into vacation rentals is super interesting, to say the least, and it all started back in 2002 as a college student capitalizing on a need for athletes and workers needing places to stay during the Winter Olympics. Since he was a child he learned from his entrepreneurial father on the importance of sales and systems. Transitioning from being the competition with Padzu to now partnering and helping lead Casago with acquisitions bringing new profitable partners into the ecosystem. We dive into the tech, how it is constantly changing the landscape of our industry, and how important it is to have a team of individuals who are great at specific roles. At the end of the day, many in the industry are looking for a more streamlined and efficient process, and Ryan is on the front lines making that possible. You don't want to miss this episode! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

We are LIVE from DARM! Mateo and I sit with Alex Alioto, Head of Growth & Ben Jamshahi, CEO of Whimstay, Stephanie Koenig VP StoicLane, and the conference queen herself Amy Hinote! In this order we get quick glimpses into the how and why Alex and Ben created the last-minute booking site Whimstay, what the refreshing and forward-thinking investment company StoicLane is bringing to our space, and immediate conference and industry wrap up the one and only Amy! By immediate, we mean, literally snagged 5 minutes after the end of the final keynote! All three interviews are quick and hard-hitting, and we couldn't be happier with the outcome! Thank you so much for putting on an amazing show! The 4th Annual Vacation Rental Data and Revenue Management Conference was the best to date and you're gonna want to listen to the very end! Certified Fresh! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit with Dana Lubner, the Head of Leadership Development at Rent Responsibly. Dana's sales story is unique and she chats up her breaking into sales. Moving forward in her timeline Dana finds herself in a passionless position where she eventually reached out to her little brother and joined his team which gained her access to the vacation rental industry. Our space is up against it constantly battling regulations and rule changes. We talk about how individual property managers can help collaborate as an industry to tackle the pushback the short-term rental movement is receiving within communities. Rent Responsibly is the organization at the forefront helping property managers navigate these battles and arming them with data to combat overreaching regulations. You don't want to miss this episode! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, we sit down with Graham Donoghue, the CEO of Sykes Holiday Cottages. Graham had retired from a successful career creating and growing some of the most successful digital-led businesses across financial services and travel. A phone call while mowing his lawn pulled him out of retirement and back into the mix doing what he does best... scaling! We discuss how he was able to help scale Sykes from 185 to 1700 employees and 5,500 to 23,000+ properties in just 6 years. Oh yeah, a decent amount of acquisitions happened in that time span as well... 24 different businesses to be exact. It's essential for a company to have a narrative, story, and belief that everyone can rally behind. We all know service is a component behind being successful in our industry. Still, Graham discusses how important it is to obsess over this aspect in order to separate your brand apart from everyone else. You don't want to miss this episode! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to https://casago.com/nobs/ to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

In this special Regulatory 911 episode, we sit with 5 amazing guests representing Unincorporated Clatsup Couty Oregon, Atlanta Georga, Marco Island Florida, and Steamboat Springs Colorado to discuss the ongoing problems they are facing regarding short-term rentals in their municipalities. Vacation Rental operators Brian Olsen, Marie Gwydir-Moore, Rich Munroe, Mark Morze, and recently exited operator Sarah Bradford bring a wealth of knowledge to this conversation. Rules are changing by whims and the hard hand of government and our guests talk about what it's like on the front lines. Data is the name of the game and how we interact with our elected officials (the dance) plays a huge role in our success. If you have the means to help reach out (links on our website) as they're trying to help pave the path for the industry to flourish. From proposals that are being voted on to how you can help bring change to your area... it all get's discussed This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to casago.com/nobs to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

In this special Regulatory 911 episode, we sit with 5 amazing guests representing Unincorporated Clatsup Couty Oregon, Atlanta Georga, Marco Island Florida, and Steamboat Springs Colorado to discuss the ongoing problems they are facing regarding short-term rentals in their municipalities. Vacation Rental operators Brian Olsen, Marie Gwydir-Moore, Rich Munroe, Mark Morze, and recently exited operator Sarah Bradford bring a wealth of knowledge to this conversation. Rules are changing by whims and the hard hand of government and our guests talk about what it's like on the front lines. Data is the name of the game and how we interact with our elected officials (the dance) plays a huge role in our success. If you have the means to help reach out (links on our website) as they're trying to help pave the path for the industry to flourish. From proposals that are being voted on to how you can help bring change to your area... it all get's discussed part 2 drops tomorrow. This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to casago.com/nobs to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit with Koryn Okey, VP of Client Experience at Breezeway. Koryn talks about her unique entrance into the industry where her friend passed over a job opportunity, told Koryn she should look into it, and she became the 8th employee hired at FlipKey. After six plus years and a brief hiatus from vacation rentals, a serendipitous trip to Wild Horse Pass marks her first official day as the first hired employee at Breezeway where she's been an integral part of their growth ever since. We discuss the important issues/decisions that all property managers come across in this space. Koryn talks about the importance of putting yourself in the users' shoes in order to solve the problems that short-term rental operators face. By taking their customer/users' feedback to heart, Breezeway has created multiple products to help the customers' operational experience... think of Breezway as a specialist in the world of property management operations, not a general practitioner Super fun episode with one of the nicest and most knowledgable people you meet in our industry! This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to casago.com/nobs to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

Starting our 3rd season out strong with John Banczak, Chief Strategy Officer at Vacasa with what we think is the first podcast anyone has done since their IPO! Airlines, Distribution, Bed & Breakfasts, HomeAway Software, Hotels, Investment, and Property Management... what do all of these have in common? The answer is JB. In April 2021 Vacasa acquired John's company TurnKey Vacation Rentals, which was operating in more than 80 destinations across the U.S. Vacasa started with just 8 doors and has now grown to over 37,000 worldwide, with John who was recently promoted to Chief Stagey Officer helping to lead the charge! Some of the many questions we dive into in this episode: What about the Vacasa brand does the industry get wrong or misunderstand? Vacasa's acquisition game is strong and you're snagging up some pretty amazing established brands in key markets... why are so many property managers entertaining and following through with getting acquired by Vacasa? Would you be willing to address Steve Milo calling Vacasa (and Sonder) out in social media articles? You don't want to miss this episode! A special thanks to John for coming onto our show and giving us access to an amazing conversation! ...and if you didn't know, "the no BS podcast is one of the five regular podcasts I listen to" - John Banczak This episode is brought to you by our sponsors at Beyond and Casago! Beyond Special Offer: https://go.beyondpricing.com/no-bs Free Portfolio Assessment $30 credit when you sign up Casago Special Offer: Go to casago.com/nobs to book your discovery call! A review of your business' operating expenses to identify where you can save money Information on how to partner with Casago to scale your company Free $100 Amazon gift card for attending our 1-hour discovery call Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode, John and Mateo sit down with Antonio Bortolotti, the founder of Vacation Rental Secrets and host of the Vacation Rental World Summit. Antonio's start in the industry is unlike any other we have spoken to. A commercial airline pilot for almost 4 years up until the tragic event of 9/11 where he then developed a fear of flying. Looking for an exit and where to go next he began purchasing short-term rentals. In 3 years, he purchased and brought three dilapidated properties to profit. Antonio was self-taught in every aspect of vacation rentals and began building websites, consulting, and speaking at HomeAway events where he would share his insights with property managers. Antonio has always found joy in helping others and providing value wherever he can so he created his own industry event. The first summit was virtual where he attracted 15,000 attendees in just 3 days spanning 49 countries. Ever since then he's been sharing his secrets about the industry with property managers all over the world. Such a positive man and an interview you do not want to miss! Learn more about your ad choices. Visit megaphone.fm/adchoices

Today we sit down with Dru Brown, Managing Partner and Co-Founder of Island Time. Like many of us in the space, Dru's way into the vacation rental industry was unique. Listen to get the full story, but he chose beach bum over law school and worked his way up with the help of great mentorship on Hilton Head Island. Since starting Island Time he and his team have grown their business from just 6 properties in 2019 to now over 120. He discusses the importance of creating a culture within your business as well as how to go above and beyond to make yourself stand out. With this, Dru talks about being willing to bet on himself and we chat up how much courage that takes to be an entrepreneur in this space. Dru is also on the board for VRMA and we dive into the importance of the association now and in the future. Learn more about your ad choices. Visit megaphone.fm/adchoices

John and Mateo finally get to connect with Julie Brinkman, CEO at Beyond. Before diving into Julie's story we chat up recent news around the two big public players, their troubles as of late, and how they can right their ships. Julie's story is fascinating and her career journey leading up to her becoming the CEO at Beyond is worth a listen. She joined an already stellar team that raised a ton of money to do big things, and she's just the person to lead this charge! Beyond is a Revenue Management Platform for short-term rental owners and managers to get, grow, and keep revenue. They are a pioneer in the vacation rental dynamic pricing space and we're stoked to have to opportunity to talk shop with their super-talented leader! This episode is brought to you by our sponsors at Vintory! Special Offer: vintory.com/nobs Free Homeowner Marketing List (up to 500 records) Free Homeowner Landing Page Try Vintory's Software Risk-Free for 60 days Learn more about your ad choices. Visit megaphone.fm/adchoices

John and Mateo sit down with Brittany Mosely and Derrick Barker, Co-Founders of Nectar. There are companies in the vacation rental tech space trying to break ground and provide help for short-term rental real estate entrepreneurs, and then there's Nectar taking it a step further! Nectar is offering a different, outside the box, solution by being the first platform to offer cashflow based financing (actual accessible money) to assist property managers looking to scale. This husband and wife "tag-team" duo discusses with us how their platform uses innovation to solve the financial challenges real estate entrepreneurs face. Data and technology help their clients keep their upside and within reach. We absolutely love their origin stories and what these Harvard University and Techstars Atlanta grads bring to this space! This episode is brought to you by our sponsors at Vintory! Special Offer: vintory.com/nobs Free Homeowner Marketing List (up to 500 records) Free Homeowner Landing Page Try Vintory's Software Risk-Free for 60 days Learn more about your ad choices. Visit megaphone.fm/adchoices

We are LIVE from the VRMA Executive Summit where we sit down with Brady Stump and Dawn Yeskulsky Senior Leadership with Inhabit IQ! Everyone in the industry a few years ago remembers the uproar when GSV touched down and they probably have their own theory on why Greater Sum Ventures aggressively marched into "our" space and started acquiring companies and ultimately creating what is now known as Inhabit.  For those not in the know, Inhabit made serious waves by acquiring 11 companies in just 13 months. We're pleasantly surprised with their direction and dive into how they're creating an ecosystem where property management companies can go to get a full unbiased consultation to point them in a direction for success. An amazing conversation with two of the best that also touches on their advocacy efforts and where they see Inhabit IQ going in the future. You don't want the first official podcast interview out of The VRMA Executive Summit in Palm Beach Florida. This episode is brought to you by our sponsors at Vintory! Special Offer: vintory.com/nobs Free Homeowner Marketing List (up to 500 records) Free Homeowner Landing Page Try Vintory's Software Risk-Free for 60 days Learn more about your ad choices. Visit megaphone.fm/adchoices