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26 episodes with heather bayer
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2 episodes with heather bayer
3 episodes with heather bayer
3 episodes with heather bayer
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7 episodes with heather bayer
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with her son and business partner, Mike Bayer, to discuss the essential role of an "AI Ambassador" in vacation rental businesses. Together, they explore why nominating a dedicated AI advocate can unlock efficiencies, reduce burnout, and help teams fully embrace the transformative potential of artificial intelligence. In this conversation Heather and Mike talk about why companies must move from passive awareness to active implementation. The best way to do this is to empower someone within their business to lead the AI charge and they explain the steps to get this underway. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS613
In this landmark episode of the Vacation Rental Success Podcast, Heather Bayer is joined by Steve Schwab, the Founder and CEO of Casago, at a truly pivotal moment - not just in his personal journey, but in the history of the vacation rental industry. As Casago steps into a groundbreaking merger with Vacasa, Steve reflects on the path that led him here and the deeply held leadership values that have shaped the company's evolution. From climbing rooftops in Rocky Point, Mexico, to becoming the driving force behind a national franchise brand, Steve's story is anything but typical. In this conversation, he opens up about the early moments that launched his career, the foundation of the ORANGE Credo that anchors Casago's culture, and what it means to scale a values-based business without losing its soul - especially in the wake of one of the industry's biggest mergers to date. If you're thinking about growth, culture, or the future of professional property management, this episode delivers both heart and strategy in equal measure. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS610
In this powerful solo episode, Heather Bayer reflects on one of the most fundamental - and often overlooked - questions in the short-term rental space: What kind of leader are you? Through years of podcast interviews and her own journey managing STR properties, Heather unpacks the evolving nature of leadership and how it uniquely manifests in the vacation rental industry. From traditional leadership styles to emotionally intelligent approaches, she guides us through a wide spectrum of frameworks, weaving in personal stories and rich insights from some of the most inspiring voices in the business. This episode highlights the remarkable leadership archetypes shaping our space - from the spiritual and creative to the cultural and transformational. Whether you're managing a team, growing a portfolio, or simply aiming to lead with more purpose, this episode is a must-listen. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS609
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Mark Simpson, the founder of Boostly, to discuss the practical applications of artificial intelligence (AI) for vacation rental hosts. Mark shares how AI can help streamline operations, enhance guest experiences, and optimize marketing efforts—without losing the personal touch that makes direct bookings successful. Mark Simpson is the founder of Boostly, a platform dedicated to helping short-term rental hosts and property managers increase their direct bookings. With years of experience in digital marketing and hospitality, Mark has become a leading advocate for independent hosts looking to take back control from OTAs. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS605
This episode of the podcast is sponsored by Guesty, your all-in-one platform for hospitality businesses to automate and optimize every aspect of your operations. ***Use code SSTIRCRAZY for 50% off your first annual plan*** >> Discover more about Guesty in the Virtual Vendor Showcase AI-Powered Marketing for Vacation Rentals: What You Need to Know Wondering how AI can make your vacation rental marketing more efficient and impactful? From crafting compelling property descriptions to optimizing SEO and automating guest communication, AI is changing the game. But how do you use it effectively - without getting overwhelmed? In this episode, marketing expert Nihal Salah joins Heather Bayer to break down practical AI use cases for short-term rental marketing. You'll discover how AI can help streamline content creation, enhance guest experiences, and drive more direct bookings - all while saving you time. Why AI Matters for Your Vacation Rental Marketing AI isn't just a trend - it's a powerful tool that can help hosts and property managers work smarter, not harder. Nihal shares how AI can: Improve your property listings with optimized descriptions and compelling titles Boost your SEO strategy to increase visibility and direct bookings Analyze guest reviews to uncover hidden trends and key selling points Repurpose content efficiently across multiple platforms Enhance guest communication through AI-powered assistants and chatbots If you've been curious about AI but unsure where to start, this episode will give you clear, actionable steps to integrate AI into your marketing strategy. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS603
We've arrived at Week 5 of SSTIR Crazy 2025, and this might be the most critical challenge yet! Sustainability Week is here, and the stakes have never been higher for StayWise Rentals. This episode of the podcast and SSTIR Crazy Month is sponsored by Guesty, your all-in-one platform for hospitality businesses to automate and optimize every aspect of your operations. ***Use code SSTIRCRAZY for 50% off your first annual plan*** >> Discover more about Guesty in the Virtual Vendor Showcase >> Register today to attend SSTIR Crazy Month 2025 According to the 2024 Booking.com Sustainability Survey, 75% of global travelers want to make more eco-friendly travel choices in the next 12 months. However, 43% admit to feeling guilty when their choices fall short. This reveals a growing trend: while there's a demand for sustainability, travelers still struggle to act on it—unless the choice is made easy for them. That's exactly the challenge StayWise Rentals is facing this week. As competitors successfully market their eco-friendly rentals and attract sustainability-conscious travelers, StayWise is falling behind. Their properties are energy inefficient, their waste management is outdated, and they haven't figured out how to make sustainability work without breaking the bank. Enter Bob Garner—a sustainability expert and founder of EnviroRental—who joins Heather Bayer to help StayWise Rentals navigate their sustainability crisis. Bob brings decades of experience in vacation rental sustainability and shares practical, no-nonsense advice for property managers who want to future-proof their businesses while keeping costs in check. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS600
In this second week of SSTIR Crazy 2025, StayWise Rentals grapples with a critical turning point: a safety crisis threatening their direct bookings. Easter Egg #7 [Justin] - >> SSTIR Crazy Registrants can enter this phrase in the gamification section on the app to earn big points towards the 2 VIP Tickets to VR Nation Conference, Austin, TX, April 27-28, 2025. This episode of the podcast and SSTIR Crazy Month is sponsored by Guesty your all-in-one platform for hospitality businesses to automate and optimize every aspect of your operations. ***Use code SSTIRCRAZY for 50% off your first annual plan*** >> Discover more about Guesty in the Virtual Vendor Showcase Join thousands of top operators using Breezeway to elevate their business—because better operations mean better guest experiences and stronger owner relationships. >> Discover more about Breezeway >> Register today to attend SSTIR Crazy Month 2025 In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Justin Ford, the Director of Safety and Certification Programs at Breezeway, to discuss the crucial role of safety in vacation rentals and the ongoing SSTIR Crazy safety campaign." Justin is a recognized leader in property safety and certification. As the Director of Safety and Certification Programs, Justin brings a wealth of knowledge and experience to the forefront of vacation rental safety. His insights are not only valuable but essential for property managers and owners striving to maintain the highest standards of guest safety. Justin's work in developing comprehensive safety protocols and training programs has profoundly influenced industry standards, making him a pivotal figure in promoting safe and secure vacation experiences. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS597
In this first week of SSTIR Crazy 2025, StayWise Rentals grapples with a critical turning point: a trust crisis threatening their direct bookings. Easter Egg #3 [Guest-Centric] - >> SSTIR Crazy Registrants can enter this phrase in the gamification section on the app to earn big points towards the 2 VIP Tickets to VR Nation Conference, Austin, TX, April 27-28, 2025. This episode of the podcast and SSTIR Crazy Month is sponsored by Guesty your all-in-one platform for hospitality businesses to automate and optimize every aspect of your operations. >> Discover more about Guesty in the Virtual Vendor Showcase Trust Week of SSTIR Crazy Month is also sponsored by I-Prac, your global verification and certification platform that ensures hosts and property managers are legitimate and trustworthy, thereby enhancing safety and confidence for travelers. >> Discover more about I-Prac >> Register today to attend SSTIR Crazy Month 2025 In this episode, Heather Bayer sits down with trust expert Chris Maughan from I-PRAC to explore how property managers can rebuild trust, enhance direct booking experiences, and transform skepticism into loyalty. Chris Maughan, founder of I-PRAC and a leader in trust certification for short-term rentals, joins Heather to share insights drawn from over two decades in the vacation rental industry. With a wealth of experience managing properties in the South of France, Chris has dedicated his career to understanding and building trust as the foundation for successful property management. His practical tips empower property owners to boost credibility, foster guest loyalty, and make their direct booking channels indispensable. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS596
Around this time last year, we had an idea that grew out of a LinkedIn post by Justin Ford. He had expressed his disappointment at the limited attention given to some topics at the 2023 VRMA conference and questioned how we could get more interest in the foundational elements of our business. That was the spark for the first SSTIR Crazy month, and here we are now heading into year 2. In this episode, the co-founders of the Vacation Rental Formula Business School share what you'll experience in this new and enhanced SSTIR Crazy 2025. Joining your host Heather Bayer, is her son and business partner, Mike - both seasoned experts in the vacation rental industry. Together they bring their insights into the foundational aspects of running a successful vacation rental business - focusing on safety, sustainability, trust, insurance, and regulations. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS594
Is SEO dead in the short-term rental space? According to experts, it remains a vital and evolving component of digital marketing strategies for vacation rental businesses in 2024 and beyond. In this episode, host Heather Bayer sits down with Jill McGee from InterCoastal Net Designs (ICND) to discuss SEO strategies for vacation rental websites. Together, they explore how to optimize content, adapt to AI-driven search trends, and drive direct bookings through enhanced online visibility. Jill is the Senior Digital Marketing Specialist at ICND, a web design and digital marketing platform for vacation rental businesses. With a strong background in content optimization, data analysis, and innovative marketing strategies, Jill helps property managers build powerful direct booking websites and compete effectively in the ever-evolving digital landscape. Her practical advice and deep industry insights make her a go-to resource for online growth in the vacation rental sector. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS588
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with her business partner and son, Mike Bayer, to explore The Five Languages of Appreciation in the Workplace. Together, they discuss how these principles can be applied in vacation rental management to motivate, retain, and inspire team members. Mike Bayer is the CEO and co-founder of the Vacation Rental Formula Business School, bringing his leadership experience from the British Army and the fire service into the short-term rental industry. With a passion for fostering strong teams and creating supportive workplaces, Mike has leveraged his expertise to help property management companies build thriving teams. His insights on workplace appreciation are drawn from both practical application and formal leadership coaching, making him an authority on creating positive work environments. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS587
When we talk about marketing it's often about tactical aspects like posting on Instagram, making reels or how to manage influencers. But without a sound marketing strategy behind the tactics, the chance of them succeeding is low. In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with marketing strategist Nihal Salah, from Barcelona, to discuss the essential elements of a successful marketing strategy for vacation rental businesses. Nihal is a marketing powerhouse with nearly 20 years of experience, bridging the worlds of big business and small startups. She started out as a data analyst at Nokia, where she got hooked on the power of data to shape effective marketing. But it wasn't long before she found her true passion: helping entrepreneurs cut through the noise and build marketing strategies that drive real results. Today, as a fractional marketing officer, Nihal partners with businesses across industries, including the fast-paced world of short-term rentals. Her knack for blending consumer insights with practical, data-driven strategies has made her the go-to expert for creating marketing plans that work without all the fluff. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS585
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Valerie Gangas from Juniper Holiday + Home to discuss how diverse life experiences can shape success in the vacation rental business. Valerie shares how her background in hospitality, real estate, and spirituality drives her unique approach to creating memorable guest experiences and building a strong, value-driven team. Valerie Gangas is the founder of Juniper Holiday + Home, a distinctive vacation rental and property management company known for its personalized, luxurious experiences. With a background spanning hospitality, real estate, and spiritual coaching, Valerie has seamlessly integrated these diverse skills to build a business focused on creating "magic" for her guests. Her journey from working in the family restaurant business to becoming a sought-after spiritual entrepreneur has given her a unique perspective on hospitality, shaping a brand centered on exceptional guest service and a strong company culture. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS584
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Steve Trover from Better Talent to discuss the intricacies of hiring, team building, and finding the right people for the right roles. Steve shares his experience in helping vacation rental businesses build strong, impactful teams and avoid the pitfalls of poor hiring practices. Steve Trover is a seasoned entrepreneur and the founder of Better Talent, a recruitment agency tailored to the vacation rental industry. With over 34 years of experience and having founded 16 companies, including All-Star Vacation Homes, Steve brings a wealth of knowledge in managing and scaling businesses. His expertise lies in building world-class teams and solving the complex challenge of getting the right people into the right seats, which can make or break a company's success. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS583
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Christine Smith from CS Consulting 101, to discuss how showing up in the workplace impacts communication, relationships, and ultimately, the success of a vacation rental business. Christine Smith is a seasoned hospitality professional with over 20 years of experience in the industry. Having started her journey as a live-in host and evolving into property management, Christine is now the founder of CS Consulting 101, where she helps businesses improve internal communication and team dynamics. Her expertise lies in fostering self-awareness and strengthening relationships within teams to enhance guest experiences. In this episode, Christine shares her insights on how understanding and refining the way we “show up” in the workplace can lead to better business outcomes. What You'll Discover: The Power of Showing Up: Christine explains the concept of "showing up" and why self-awareness and emotional intelligence are key to strong leadership and successful business operations. Internal Communication Matters: Heather and Christine talk about how the way leaders communicate with their teams can trickle down to influence guest experiences, staff morale, and overall business success. Strategies for Better Team Dynamics: Christine shares actionable strategies to improve team communication, such as creating a safe space for open dialogue and addressing difficult conversations without fear. Guest Experience Starts from Within: Learn how the internal culture of your team directly impacts how guests perceive your service and how to ensure your management style supports positive guest interactions. Self-Development in Leadership: Christine talks about the importance of self-development and how leaders can grow by embracing challenges and learning from their emotional triggers. Improving Relationships with the Community: Heather and Christine discuss the vital role that strong relationships with local communities play in the success of vacation rental businesses and how leaders can show up for the community just as they do for their teams. You Will Learn: How self-awareness can transform leadership styles and team communication. Techniques to foster a safe space for honest conversations within your team. Why emotional intelligence is crucial for both guest relations and staff management. How internal team dynamics can impact the guest experience and business growth. Actionable steps to improve leadership presence and positively influence team morale. Methods to engage with and support your local community as part of your business strategy. Connect with Christine Smith: LinkedIn: Christine Smith on LinkedIn Website: CS Consulting 101 Additional Resources: Book Recommendation: Dare to Lead by Brené Brown – A recommended read by Christine for anyone looking to enhance their leadership skills and communication within a team. Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS582
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Tammi Sims, Vice President of Partnership Experience at Extenteam, to discuss the benefits of hiring virtual assistants for short-term rental businesses, and how property managers can integrate remote team members to enhance efficiency and guest experience. Tammi brings over a decade of experience in the short-term rental industry, having started her journey as a short-term rental home owner, and later transitioning to a role in a tech start-up. Now at Extenteam, she focuses on helping property managers connect with virtual assistants to streamline operations. Tammi has a deep understanding of hospitality, guest communications, and team dynamics, making her a key figure in supporting companies looking to scale with remote staffing solutions. ________________________________________________ Revolutionize Your Employee Onboarding with THRIVE Essentials: Faster Training, Stronger Teams, Better Results! Discover how THRIVE Essentials accelerates onboarding for new property management staff, boosting performance and reducing turnover. >> THRIVE Essentials Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS581
Hiring and onboarding new team members is a significant activity within a property management company, yet it gets limited attention in posts and articles. But as Better Talent's Steve Trover said recently, “A well structured onboarding plan increases the chance of long-term success and retention by over 80%”. In this episode Heather Bayer sits down with business partner, Mike Bayer from the Vacation Rental Formula Business School to discuss how to transform new hires into top performers in a property management company by delivering foundational training in the early days of employment. __________________________________________________________________________ Secure your spot on the Vacation Rental Management Growth Accelerator Coaching Program. Join Heather and special guests in solving your business challenges: >> https://www.vacationrentalformula.com/vrm-growth-accelerator-program Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: >> https://vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS580
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Simon Lehmann, founder and CEO of the consulting firm AJL Atelier, to discuss the impact of Airbnb's Experienced Co-Hosting Program on the property management industry and the challenges professional property managers face in a rapidly evolving ecosystem. Simon Lehmann is a leading expert in the vacation rental industry and the founder of AJL Atelier, a global consulting firm that focuses on professionalizing the short-term rental and property management space. With over 20 years of experience, Simon has been instrumental in helping property managers navigate the complexities of the industry. His insights, drawn from working with both small businesses and large corporations, offer a roadmap to success in an increasingly competitive and fragmented market. ________________________________________________________________________________________________________ Secure your spot on the Vacation Rental Management Growth Accelerator Coaching Program. Join Heather and special guests in solving your business challenges: >> https://www.vacationrentalformula.com/vrm-growth-accelerator-program Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: >> https://vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS579
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Julie Marks from the Vermont Short-Term Rental Association (VSTRA) to discuss the importance of local alliances, networking, and navigating regulations in the short-term rental industry. Julie Marks is a dedicated homesteader who began her journey into the vacation rental industry as a means to support her rural lifestyle. With two of her own rental properties and a growing portfolio of managed homes in Vermont, Julie's expertise in regulatory issues and advocacy has positioned her as a key voice in the industry. She has served on the Government Affairs Committee for VRMA and is passionate about creating a network of owners and managers committed to responsible renting and improving standards in the vacation rental space. ____________________________________________________________________________ Secure your spot on the Vacation Rental Management Growth Accelerator Coaching Program. Join Heather and special guests in solving your business challenges: >> https://www.vacationrentalformula.com/vrm-growth-accelerator-program Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: >> https://vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS577
Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this episode, Alex and Annie sit down with Heather Bayer, a veteran in the vacation rental industry. Heather shares her journey from running a management training company in England to becoming a prominent figure in the vacation rental space. She discusses her current role as the Director of Training for the Vacation Rental Formula Business School and her experiences as a podcast host. Throughout the episode, the discussion touches on the importance of understanding different personality types and communication styles in the workplace, the challenges of online education, and the evolving landscape of networking and knowledge-sharing in the vacation rental industry. Key Topics Discussed:
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Nick Russell, the COO and VP of The Cottages on the Key, to discuss their unique approach to hospitality that sets them apart in the vacation rental industry. Nick brings a dynamic and personalized approach to vacation rental management. With a background marked by an unusual entry into the industry through a personal experience, Nick's leadership is characterized by a commitment to exceptional guest experiences and a profound emphasis on company values and hospitality standards. His innovative strategies and personal touch have significantly shaped the operations and guest satisfaction levels at The Cottages on the Key. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS573
In this episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Matt Landau from VRMB (Vacation Rental Marketing Blog) to discuss the importance of creative interventions in the vacation rental industry and how stepping outside of your comfort zone can lead to innovation and growth. Matt Landau, a seasoned thought leader in the vacation rental industry, has been instrumental in helping property managers and owners elevate their businesses through intentional leadership and innovative thinking. With a background in founding the Vacation Rental Marketing Blog (VRMB) and organizing transformative retreats, Matt has consistently encouraged industry professionals to embrace creativity and re-evaluate their business models. His deep insights into operational efficiency, guest experience, and team dynamics have made him a trusted voice in the short-term rental community. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS572
Investing in personal development is a no-brainer for the most successful people in this business. They have mentors; they hire coaches and join mastermind groups, and along the way, transform their mindsets. But how do you know what is right for you? In this episode Heather Bayer talks with Cliff Ravenscraft, a renowned coach, mentor, and mastermind leader, to explore the transformative power of coaching in business. Cliff shares his journey from teaching podcasting to becoming a mindset and business strategy coach, highlighting the importance of coaching, consulting, and mastermind groups in achieving business success. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS571
For some aspiring property managers, the challenge of setting up a business, learning the ins and outs of every aspect of operations, marketing and business development, and software setup is a lot to take on. This is where a franchising model can offer a significant advantage. In this episode of the Vacation Rental Success Podcast, host Heather Bayer speaks with Lukas Krause, CEO of SkyRun Vacation Rentals, about how franchising can simplify the process, providing the tools, training, and support needed to thrive in the competitive vacation rental market. What You'll Discover: Lukas's Journey: Lukas discusses his transition from managing the largest single-family property management firm in the US to leading SkyRun Vacation Rentals. Franchising Fundamentals: Hear about the core aspects of franchising within the vacation rental industry, including the support and resources provided to franchisees, and how the franchise model can help property managers succeed. Overcoming Market Challenges: Lukas offers insights into the current challenges faced by property managers, such as increased competition and market saturation, and shares strategies to stand out and thrive. The Role of Technology and Data: Discover how SkyRun leverages technology and data to optimize pricing, marketing, and guest experiences, ensuring franchisees can compete effectively in a crowded market. Building a Strong Brand: Lukas emphasizes the importance of maintaining high standards and delivering exceptional guest experiences to build a strong, recognizable brand in the vacation rental industry. Regulations and Advocacy: Heather and Lukas discuss the importance of navigating local regulations and the role of advocacy in ensuring sustainable growth for the vacation rental industry. You Will Learn: Benefits of Franchising: Understand how the franchise model can reduce risk and provide a proven system for success in the vacation rental industry. Effective Property Management: Gain insights into best practices for managing vacation rental properties and delivering exceptional guest experiences. Market Differentiation: Learn strategies to differentiate your vacation rental business and attract more guests. Navigating Regulations: Find out how to effectively handle local regulations and advocate for the vacation rental industry. Growth and Scalability: Discover how to scale your property management business efficiently with the support of a franchise. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS569
Welcome to The Vintory Podcast: Top 10 Mistakes. Based on the Amazon best-selling book, Vacation Rental Secrets. Join Heather Bayer on a journey of reflection, as she shares the wisdom acquired through the ups and downs of vacation rental management.Enjoy!⭐️ Links & Show NotesVacation Rental SecretsHeather BayerBrooke Pfautz
In this episode of the Vacation Rental Success Podcast, host Heather Bayer discusses the untapped potential of accessibility in vacation rentals with Adam Norko, host of The Art of Hospitality Podcast, and Lorraine Woodward, founder of Becoming rentABLE. What You'll Discover: ● First Mover Advantage: With 26% of the population having a disability, less than 1% of vacation rentals in the US are accessible. This represents a significant business opportunity. ● Personal Stories: Heather shares her personal experiences with her step-granddaughter who is severely autistic, highlighting the challenges faced by families seeking accessible vacation rentals. Lorraine and Adam provide insights from their own experiences and the broader community. ● Accessibility Beyond Wheelchair Access: The discussion expands beyond the common perception of accessibility, covering mobility, cognitive needs, sensory issues, and more. ● Statistics and Market Potential: Lorraine provides eye-opening statistics, including the expected increase in the senior population and the broad scope of disabilities, both permanent and temporary. ● Challenges in the Industry: Adam and Lorraine discuss the current shortcomings in the vacation rental industry regarding accessibility and how ignorance can no longer be an excuse as awareness grows. ● Becoming rentABLE: Lorraine introduces Becoming rentABLE, a listing platform focused on accessible short-term rentals, offering a comprehensive approach to accessibility beyond just physical modifications. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS568
In this insightful episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Amber Hurdle, the host of the Bombshell Business Podcast and author of The Bombshell Businesswoman. Inspired by a recent newsletter from Amber, Heather explores the fascinating world of AI and its impact on personal and professional branding in our vacation rental business. Amber shares her expertise on integrating AI effectively into your business strategy, ensuring you harness its power while maintaining authenticity and emotional connection with both guests and owners. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS567
In this episode of the Vacation Rental Success Podcast, host Heather Bayer welcomes Brittany Blackman of Breathe Easy Rentals and Sean Kemper from ETI Solutions. They discuss their innovative housekeeping workshops launched in the spring in the Florida Panhandle and Orange Beach, Alabama, emphasizing the importance of housekeeping training and mindfulness in property management. Heather also shares insights from Rob Walker's book, "The Art of Noticing," and how it ties into enhancing attention and creativity in the vacation rental industry. What You'll Discover: Housekeeping Training Initiatives: Brittany and Sean explain their approach to housekeeping workshops, highlighting the need for practical, front-line training in the vacation rental industry. The Art of Noticing: Heather introduces concepts from Rob Walker's book, "The Art of Noticing," discussing how being more mindful and attentive can improve business operations and guest experiences. Workshop Highlights: Learn about the unique and engaging activities used in the workshops, such as bed-making competitions and communication games, designed to foster better teamwork and attention to detail. Challenges in Housekeeping: Brittany and Sean discuss the current challenges in housekeeping, from finding reliable cleaners to maintaining consistent quality standards, and how their workshops address these issues. Importance of Mindfulness: Heather and her guests delve into how mindfulness practices can help property managers and housekeeping staff notice and address the small details that can significantly impact guest satisfaction. Combining Training Programs: A teaser about potential future collaborations between Heather, Mike, Brittany, and Sean to provide comprehensive training that combines THRIVE principles with housekeeping best practices. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS565
In this insightful episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Rachel Alday, co-founder of Abode Luxury Vacation Rentals, to discuss the crucial role of company culture in the short-term rental business. Rachel shares her journey of growing a family-owned business into a highly respected company, emphasizing the importance of building a team that embodies core values and delivers exceptional hospitality. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS564
This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In this episode Heather Bayer and Catherine Ratcliffe discuss the pressing issue of human trafficking within the short-term rental industry. Catherine shares insights into the prevalence of human trafficking, including both sex and labor trafficking, and its impacts on the industry. She highlights the importance of recognizing signs of trafficking and the role of vacation rental operators in preventing these activities. Catherine emphasizes training for property managers and staff, and the need to establish standard operating procedures to handle suspicious activities. The discussion also covers the responsibilities of hosts in ensuring their properties do not become venues for such exploitative practices. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar. Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS563
This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In this episode of the Vacation Rental Success Podcast, Heather Bayer sits down with Andy McNulty, co-founder of Touch Stay. They delve into the intricacies of building and managing a remote team that spans across the globe. Andy shares his experiences and insights on fostering a dynamic and committed team culture despite the challenges of remote working. This conversation is a goldmine for short-term rental managers and hosts who aim to create vibrant and effective remote teams. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS562
This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In this solo episode Heather Bayer delves into the transformative concepts from the book "10X is Easier than 2X" by Dan Sullivan and Benjamin Hardy. Heather shares her personal journey of embracing a 10X mindset, recounting pivotal moments in her career that led to exponential growth. She provides practical examples and strategies for vacation rental managers to apply 10X thinking, from creating unique guest experiences to leveraging technology and forming strategic partnerships. Heather emphasizes the importance of a mindset shift, focusing on core strengths, simplifying operations, and continuously innovating to achieve significant business growth. The episode is a motivational guide for those looking to make bold changes and elevate their vacation rental business to new heights. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS561
This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In this episode, host Heather Bayer welcomes back Matt Landau, a seasoned mentor and coach in the vacation rental industry. He shares insights from a transformative event he attended in Morocco, which inspired him to rethink traditional conference formats and foster deeper business interactions. The conversation delves into the significant role of retreats in fostering personal growth and professional development. Matt highlights how well-designed, intimate gatherings can spur creativity and innovation, allowing participants to step away from daily routines and reassess their business strategies and life goals. Matt also introduces his new venture, "Here Goes Nothin'," a series of retreats, workshops, and discussions designed to equip business leaders with the tools to navigate the future creatively and courageously. He stresses the importance of taking creative risks and stepping out of comfort zones to propel business success. Additionally, the discussion touches on the concept of experience design, which Matt believes is crucial in planning the customer journey to enhance satisfaction and loyalty, particularly in the vacation rental industry. The episode concludes with Heather and Matt reflecting on the need for continuous innovation and creativity to stay competitive in the rapidly evolving vacation rental market. They encourage listeners to embrace new ideas and approaches, emphasizing the importance of being open to change. ________________________________________________________________________________________________________ Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar Are you listening to this podcast on the move? Get to the show notes here: https://www.vacationrentalformula.com/VRS560
In this episode, we chat with the Godmother herself: Heather Bayer on what's she's up to now with Vacation Rental Formula, her successful sale of her property management company, what Cornell can do for the vacation rental industry, the 'accidental' entry points into vacation rental management and a lot more.Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellVacation Rental FormulaHeather BayerThe Big Dig Podcast mentionedBusiness Wars Podcast mentioned Vacation Rental Success Episode With Adam Norko (Dec 2014 Archive)
In the pursuit of direct booking success, the unexpected twist lies in the diverse and heartfelt narratives shared by industry experts. As each guest delves into their personal experiences, listeners are captivated by the emotional resonance of their journeys. From the quest for autonomy to the forging of authentic connections, the multifaceted nature of success unfolds in a tapestry of perspectives. But what will these inspiring stories ignite within you?In this episode, you will be able to:Master the art of direct booking success to increase your revenue and independence.Take control of your brand to stand out and attract more guests.Enhance guest experience and build sustainable practices for long-term success.Create a community around your rental and add value for a loyal guest base.My special guest are Kelly Odor, Yvonne Halling, Thibault Masson, Daniela Derin, Sarah Orchard, Rebecca Lombardo, Travis Wilburn, Lisa Roads, Bob Garner, Zach Busekrus, Adams Taranda, Sara Sokol, Heather Bayer, Louise Brace, Jane Mack, Tracey Northcott, Christianne Crump, Mark Winship and Annie Sloan.The key moments in this episode are:00:00:08 - Introduction to Direct Booking Success00:02:05 - Control and Brand Building00:07:38 - Guest Experience and Relationship Building00:10:01 - Security and Sustainability00:12:56 - Celebrating Direct Booking Milestones Show notes are available at: https://directbookingsuccess.com/podcast/Follow Jenn on Instagram: https://www.instagram.com/directbookingsuccessJoin the Marketing Hub Free Facebook Group: https://www.facebook.com/groups/marketinghubforholidayrentals
If you ever wonder about different ways that can help your holiday let / short term rental stand out from the competition, then niche marketing could be a great option for you.In this episode Jane is talking to Heather Bayer about the art of niche marketing. Here are the main takeaways:Discover the benefits and drawbacks of niche marketing.Learn about 3 niches that anyone can get into.Find out how you can research into a niche and create your niche ideal guest.Takeaway ideas on how you can build your content around your niche and reach your audience.Recovering property manager, educator and consultant, with 28years industry experience, Heather is the voice behind the Vacation Rental Success podcast & creator of education resources for VR professionals at Vacation Rental Formula Business School. From her experience as an owner of multiple properties in the UK and Canada, and for 20 years as CEO of one of Ontario's leading property management companies, Heather is committed to developing quality education material for the vacation rental industry. The popular podcast has over 540 episodes of interviews with over a million and a half downloads. Contact Heather at heather@vacationrentalformula.com and visit www.vacationrentalformula.com for more information. Heather's Facebook group @cottageguru on Twitter Heather on YouTube LinkedInFree resources from the show:How to Get Bookings and Expand in a Difficult MarketConnect with Jane:www.janemackconsulting.com
In this confluence episode featuring hosts from four different podcasts, the discussants explore the state of the vacation rental, short-term rental, and "Airbnb" industry. The panelists, Heather Bayer, Conrad O'Connell, Adam Norko, and Scott Fasanos, explore aspects of scale, hospitality, and market trends, including how brands can best meet guest expectations. The debate touches on defining the differences between short-term rentals and vacation rentals, as well as their business models. The discussion further delves into the hospitality approach versus the 'churn and burn' approach, with mentions of key industry big guns such as Vacasa and Sonder. The conversation closes with thoughts on the importance of continuous training and education for individuals in the industry. The Podcasts Mentioned in This Episode: The Art of Hospitality Podcast The Vacation Rental Success Podcast This episode is brought to you by our sponsors at: Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device, and all Slick Talk listeners get 2 months FREE when they sign up with this link! Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo! Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no-brainer! Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, we record a super-fun "crossover" episode with Heather Bayer, Wil Slickers and the AoH team. What does it mean to be a property manager, vacation rental manager, short-term rental manager or a Superhost? A debate starts!Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoWil SlickersHeather Bayer
Is vacation rental cleaning really that different from residential cleaning? Angela Brown chats with vacation rental expert Heather Bayer to uncover the key differences house cleaners need to know. Heather shares insider tips on how cleaners can best work with rental owners and what guests expect regarding cleanliness. You'll learn the unique challenges of vacation rental cleaning and how to impress guests so they leave 5-star reviews. Whether you're an owner, host, manager, or cleaner, don't miss this valuable peek behind the scenes of the booming vacation rental industry. Tune in weekly for the latest cleaning tips and strategies, including best practices for turnover cleaning, move-in, move-out, make-ready, and end-of-tenancy cleaning. Angela is also the founder of Savvy Cleaner Training and Certification, available in 191 languages and popular in 37 countries, helping cleaners improve their skills and service worldwide. Don't miss out on this valuable resource for all your cleaning needs, whether it's hotel cleaning, housekeeping, maid service, deep cleaning, spring cleaning, regular cleaning, one-time cleaning, emergency cleaning, post-construction cleaning, post-renovation cleaning, or office cleaning. Join Angela and her community of dedicated property cleaning experts today! VACATION RENTAL CLEANING ------------------ 0:00:00 Introducing Heather Bayer, an expert in vacation rental management. 0:00:40 Cleaning Challenges in the Vacation Rental Business 0:02:30 The Main Difference: Hospitality vs. Residential Cleaning 0:10:00 Networking and Finding Opportunities in the Vacation Rental Industry 0:10:57 The Vacation Rental Success Podcast: A Wealth of Information 0:12:10 Vacation Rental Formula: An Educational Resource for Hosts LEARN MORE ABOUT HEATHER BAYER ------------------ Website – https://www.VacationRentalFormula.com Podcast - http://bit.ly/VacationRentalSuccess RESOURCES ------------------ Heather Bayer - Renting Your Recreational Property for Profit - https://amzn.to/3aTaV8c The Real Estate Agent's Guide to Property Management - https://amzn.to/36Go01G The Book on Managing Rental Properties: A Proven System for Finding, Screening, and Airbnb Business: The New Up-to-Date Guide to Become a Successful Airbnb Superhost with a Fully Automated & Highly Profitable Property. Including Hard-to-Find Secrets and Helpful Tips from the Experts - https://amzn.to/3lgwnyb Property Management Kit for Dummies - https://amzn.to/2Rymwly Optimize Your Airbnb: The Definitive Guide to Ranking #1 in Airbnb Search - https://amzn.to/3YNeB32 * When available, we use affiliate links, and as Amazon Associates, we earn on qualifying purchases. SOCIAL MEDIA --------------- *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** YouTube: https://www.youtube.com/@AskAngelaBrown Facebook: https://www.Facebook.com/AskAngelaBrown Twitter: https://Twitter.com/AskAngelaBrown Instagram: https://instagram.com/AskAngelaBrown Pinterest: https://Pinterest.com/AskAngelaBrown Reddit: https://Pinterest.com/AskAngelaBrown Linkedin: https://www.linkedin.com/in/AskAngelaBrown TikTok: https://www.tiktok.com/@askangelabrown Store: https://www.amazon.com/shop/AngelaBrown URL: https://AngelaBrown.com NEED MORE HELP? ------------------- VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com VRBO Cleaning Support Group - https://svy.tips/FBGroup-Airbnb SPONSORSHIPS & BRANDS ------------------- Today's #TurnoverCleaningTips are sponsored by #RealtySuccess in association with #SavvyCleaner, and your host is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review *** ADVERTISE WITH US *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the Airbnb, Vacation Rental, Short-Term Rental, or House Hacking space, here's how to work with us -https://savvycleaner.com/brand-deals *** SAVVY CLEANER BRANDS *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com/join VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids. https://FunnyCleaningShirts.com HOARDING WORLD - Helping you change your relationship with stuff https://HoardingWorld.com REALTY SUCCESS HUB - Helping you sell your home fast https://realtysuccesshub.com CREDITS -------------------------- Show Produced by: Savvy Cleaner: https://savvycleaner.com Show Host: Angela Brown Show Editors: Kristin Ochsner & Jenifer V. Holland Show Producer: Jenifer V. Holland
Today we speak with serial entrepreneur Heather Bayer who has been immersed in the vacation rental industry for over 25 years. In this episode, Heather shares her story and also what is coming up for her since selling her 95% book direct, 20-year-old company in Canada earlier this year. Hear how the idea was born for her to leave the UK and head to Cottage Country in Ontario, Canada. And how the direct booking landscape looked in 2003, what's changed and what the future may hold. Heather also shares another terrible Airbnb shut down story and gives some top reasons to take direct bookings. Topics discussed: The other residents in the cottage Buying our first property six weeks after the idea Marketing Ontario cottages to the UK Started with direct bookings as there was nothing else in 2003 Then came HomeAway, Trip Advisor and finally Airbnb Selling a 95% book direct company in 2022 and it's future Another Airbnb shut down story Top reasons to take direct bookings What Direct Booking Success means to Heather CONNECT WITH Jenn Boyles: Website: https://directbookingsuccess.com/ Facebook: https://www.facebook.com/directbookingsuccess Instagram: https://www.instagram.com/directbookingsuccess/ LinkedIn: https://www.linkedin.com/in/jennboyles/ (https://www.linkedin.com/in/jennboyles/) CONNECT WITH Heather Bayer: Websites: https://www.vacationrentalformula.com/ (https://www.vacationrentalformula.com/) Podcast: https://podcasts.apple.com/gb/podcast/vacation-rental-success/id599200191 (https://podcasts.apple.com/gb/podcast/vacation-rental-success/id599200191) Instagram: https://www.instagram.com/cottageguru/?hl=en (https://www.instagram.com/cottageguru/?hl=en) Facebook group:https://www.facebook.com/groups/business.of.str.property.management (https://www.facebook.com/groups/business.of.str.property.management) Linkedin: https://www.linkedin.com/in/heather-bayer-8773986/?originalSubdomain=ca (https://www.linkedin.com/in/heather-bayer-8773986/?originalSubdomain=ca) Join me at the virtual Direct Booking Success Summit (27-29 September 2022). Get on the waitlist – https://www.directbookingsuccesssummit.com (https://www.directbookingsuccesssummit.com)
From the Very First Short Stay Virtual Summit that took place during May 2020 - Free 3 Day Event - 30 Expert Speakers - Preserve, Pivot & Prosper Day 2 - ROAD TO RECOVERY, ACCELERATE OPPORTUNITES & MINDSET - Join the Short Stay Virtual Summit and access to all the interviews with 30 Short Term Rental Specialists today, right here - Short Stay Virtual Summit - May 2020 - https://bit.ly/SSVS2020-Feeding The Dreams - Messaging Diversification & Inspiring Future BookingsA talk by Heather BayerVacation Rental SuccessABOUT THIS TALK heather joins me to sharer her experience in this Industry - her focus is on sharing the dream and bringing people in towards their dream stay HEATHER BAYER Heather is the host of The Vacation Rental Success Podcast and a Vacation Rental Agency Owner with many years experience-Ready for more Direct Bookings in your Short Term Rental Business - Join The Short Stay Pros Facebook Group here - www.hlspodcast.com?FB-Get access to my 20 FREE #BookDirect Social Media Templates here - https://bit.ly/20freetemplates-Getting Started with Direct Bookings FREE Training - Guides section of the Facebook group - Join here - www.hlspodcast.com/FB-Ready to Get Visible, Get More Bookings & Connect with a Community of Proactive, Short Term Rentals Hosts & Owners just like you ? Join the Short Stay Social Lounge - The social marketing membership for short term rental hosts that cuts the fluff, teaches the How To & adds in some fun! - Join here: https://hlspodcast.com/sociallounge--TikTok - https://www.tiktok.com/@themrswatt-Instagram - https://www.instagram.com/holidayletsuccesspodcast-----#holidayhome #holiday #travel #airbnb #vacation #holidayrental #vacationrental #holidays #staycation #holidayhouse #vacationhome #holidaycottage #holidaylet #bookdirect #vacationrentals #tourism #vacationhome #getaway #shorttermrental #bookingcom #AirbnbTips
This week we are asking the question, Why? Why did I start the Direct Booking Success Summit last year? Well, it's quite simple, we all work for ourselves and it can get a little lonely out there. I just knew it would be a great idea to pull together a collection of experts in one place to share their knowledge and have a safe space to bounce ideas off of like-minded businesses and to meet and greet new faces. Plus I'll tell you a bit about a few of the great speakers we have this year! Topics discussed Why I started the Direct Booking Success Summit last year Many of us don't have a team we can talk through our ideas with Conferences are a great way to bring us all together All presentations at the Direct Booking Success Summit are free All Facebook events are free This year 17 speakers are lined up to give presentations – real learning opportunities CONNECT WITH Jenn Boyles Website: https://directbookingsuccess.com/ Facebook: https://www.facebook.com/directbookingsuccess Instagram: https://www.instagram.com/directbookingsuccess LinkedIn: https://www.linkedin.com/in/jennboyles/ Join me at the virtual Direct Booking Success Summit (27-29 September 2022) Direct Booking Success Summit Speakers mentioned in this episode: Heather Bayer – https://www.vacationrentalformula.com (https://www.vacationrentalformula.com) Julie George – https://milliondollarhost.com.au (https://milliondollarhost.com.au) Jodi Bourne – https://jodibourne.com (https://jodibourne.com) Di Hammill – https://www.wildharvest.org (https://www.wildharvest.org) Si Ranshaw – https://www.siranshaw.com (https://www.siranshaw.com) Michelle Woodman – https://ditchurota.co.uk (https://ditchurota.co.uk) Kelly Odor – https://www.booksterhq.com (https://www.booksterhq.com) Tyann Marcink – https://tyannmarcink.com (https://tyannmarcink.com) Kate Stinchcombe-Gillies – https://touchstay.com (https://touchstay.com)
In this final episode of Season 8 we speak with the godmother of vacation rentals, Heather Bayer of the Vacation Rental Success podcast, which has featured more than 440 vacation rental innovators and given an enormous wealth of knowledge to our community. Heather recently sold her vacation rental business after twenty years and we dig into that process, the state of the industry, and how well she has been sleeping since the deal went through. Vacation Rental Success: https://www.vacationrentalformula.com/category/podcast/ Touchstay: https://touchstay.com EBIDA Definition: https://shorturl.ae/dUDlY VRMB First Mover Status Workshop: www.vrmb.com/firstmover This episode is brought you by PointCentral: https://www.pointcentral.com/vrmb/ the leaders in smart home automation, and Breezeway, https://www.breezeway.io/vrmb the best in class property care and automations platform. Join VRMB Communities: https://www.vrmb.com/membership/
In this Aha-moment episode, Vacation Rental leader and Co-Founder of Vacation Rental Formula, Heather Bayer shares a story on how she became the "Bunkbed Baddie!" Listen first hand about the importance of making sure your guests know when you make a change to your property... because you never know what they're counting on having in their property!
Welcome to the Real Estate Ballers Show. In this episode, Vee is joined by Jennifer Frankenstein-Harris. Jennifer currently serves on the Vacation Rental Management Association (“VRMA”) Board of directors. From middle school band director to vacation rental manager, Jennifer Frankenstein-Harris began Great Ocean Condos in the spring of 2008. After 14 years of ownership, Great Ocean Condos grew to managing over 300 properties in the New Smyrna Beach and Greater Daytona Area and became the largest vacation rental management company in New Smyrna Beach. In November of 2020 Jennifer sold her company to Village Realty Holdings and now works as a consultant for this amazing organization. Vee, the founder of REBallers, is a franchise owner and a Developmental Agent of HomeVestors “We Buy Ugly Houses”. Today, Vee is actively buying and selling properties in Houston, Austin, San Antonio, and Corpus Christi, TX while growing her rental portfolio of long-term and short-term rentals.Follow us on Social Media:Instagram @reballersFacebook: https://www.facebook.com/REBallersLinkedIn: https://www.linkedin.com/company/reballers/Join our community:https://www.facebook.com/groups/1764098016997548Wanna be on our show? Email info@reballers.comOther links and people mentioned in this episode: Jennifer Frankenstein-Harris Great Ocean Condos and Homes is recognized by Business Insider as one of the “Best Vacation Rental Professionals in the World” and its story and success have been featured in multiple podcasts in the travel industry including Vacation Rental Success with Heather Bayer, Unlocked with Matt Landau and STR Success Stories. https://www.vrma.org/https://www.greatoceancondos.com/Please visit our sponsor, which made this episode possible: Buzz Vacation Rentals, a premier short-term and vacation rental manager in Houston and Galveston, helps investors to maximize earnings on their investment properties. https://buzzvacationrentals.com/If you enjoy the show, would you please leave us a short review on Apple Podcast? It takes less than a minute, and it really makes a difference in helping to spread the words. I also love to read them and share them with our guests!Disclaimer: All information, content, and materials available in these episodes are designed for educational and inspirational purposes only. We are not financial advisers. We only express my opinion based on our experience. Your experience may be different. Investing of any kind involves risk. While it is possible to minimize risk, your investments are solely your responsibility. It is imperative that you conduct your own research. There is no guarantee of gains or losses on investments#therealestateballersshow #reballers
Vacation properties have been around for decades, but their popularity has sky-rocketed over the last few years. What's driving that trend, and how is it changing the current market? Heather Bayer, co-founder of Vacation Rental Formula, joins us for a deep dive into the dos and don'ts of vacation property investment, how the sharing economy has affected the way vacation rental businesses operate, and the responsibilities all owners have to their guests and neighbours. From helping your clients find their own vacation property, to what the next year may hold, Episode 18 of REAL TIME is a must-listen for the latest trends and insights.
In Adapting your Business with Heather Bayer we discuss all the new changes and how she has pivoted her property management business.
Co-Hosts Mateo Bradford and John Stokinger welcome Heather Bayer Co-Founder at Vacation Rental Formula. The queen of vacation rental podcasts with over 390 episodes under her belt brings her knowledge, know-how, and confidence to a couple of guys solidifying their presence. With Ontario just now opening up again after six more months in lockdown, Heather chats with us about staying positive while the world around keeps throwing punches. No BS, this is a great episode with a real class act! The No BS Short Term Rental Podcast brings the right people to the table at the right time giving their audience an inside view and real take on the industry like no other.
Co-Hosts Mateo Bradford and John Stokinger welcome Heather Bayer Co-Founder at Vacation Rental Formula. The queen of vacation rental podcasts with over 390 episodes under her belt brings her knowledge, know-how, and confidence to a couple of guys solidifying their presence. With Ontario just now opening up again after six more months in lockdown, Heather chats with us about staying positive while the world around keeps throwing punches. No BS, this is a great episode with a real class act! The No BS Short Term Rental Podcast brings the right people to the table at the right time giving their audience an inside view and real take on the industry like no other. Learn more about your ad choices. Visit megaphone.fm/adchoices
Cleaning tips for vacation rentals and BNB are on tap today. Heather Bayer, Author of the book Renting Your Recreational Property for Profit joins us. Oh, and she's also the podcast host for Vacation Rental Success and the course creator for Vacation Rental Formula. The cleaning tips for vacation rentals she shares are things you WOULD NEVER do in a regular house cleaning job. And the reasons make so much sense if you have guests. As hosting partners, cleaners need to know how to drive top ratings and reviews. Today's #AskaHouseCleaner sponsors are #SavvyCleaner (Training for house cleaners and maids.) And Turnover Cleaning Tips for hosts and the housekeepers who do turnover service. *** CONNECT WITH HEATHER BAYER *** Book – Renting Your Recreational Property for Profit - https://amzn.to/3aTaV8c Website – https://www.VacationRentalFormula.com Podcast - http://bit.ly/VacationRentalSuccess YouTube - http://bit.ly/VacationRentalFormula *** MORE VIDEOS ON THIS TOPIC *** 7 Tools for Your Vacation Rental Tech Stack - Vacation Rental Formula - https://youtu.be/REZs95gRmyE Using A Vacation Rental Property Manager - Vacation Rental Formula - https://youtu.be/p98HC2vBFDE Airbnb Guest Ruined Towels and Linens - Vacation Rental Mailbag - Angela Brown - https://youtu.be/mv7qdF5pl1Q Family and Friends and Your Airbnb or VRBO - Vacation Rental Mailbag - Angela Brown - https://youtu.be/aEcULLRFCHQ STR vs. Airbnb vs. VRBO - Vacation Rental Mailbag - Angela Brown - https://youtu.be/Mv-7h62NPYw *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same prices or less than if you found the links on your own elsewhere. The difference is that we make a small commission here at the show for sharing these links with you. So, you create good karma by supporting 8 families who work on this show. The Real Estate Agent's Guide to Property Management - https://amzn.to/36Go01G The Book on Managing Rental Properties: A Proven System for Finding, Screening, and Managing Tenants with Fewer Headaches and Maximum Profit - https://amzn.to/38LANRK Property Management - https://amzn.to/2uCvchZ Property Management Kit for Dummies - https://amzn.to/2Rymwly Get Paid for Your Pad: How to Maximize Profit from Your Airbnb Listing - https://amzn.to/36FOqk9 *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** CALENDAR OF EVENTS FOR HOUSE CLEANING TRAINING *** https://SavvyCleaner.com/Calendar-of-Courses *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/ Facebook: https://Facebook.com/SavvyCleaner Twitter: https://Twitter.com/SavvyCleane Instagram: https://Instagram.com/SavvyCleaner Pinterest: https://Pinterest.com/SavvyCleaner *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://TurnoverCleaningTips.com *** VIDEO CREDITS *** VIDEO/AUDIO: Lucas S. https://savvycleaner.com/reviews/lucas-s HOST: Angela Brown https://savvycleaner.com/reviews/angela-brown PRODUCER: Savvy Cleaner https://savvycleaner.com
If you could chat with a vacation rental expert, what questions would you ask? I ask Heather Bayer of Vacation Rental Formula and Jasper Ribbers of Get Paid for Your Pad these burning questions: “What are your top 3 tips for the slow season?” and “If you were to start over again, what would you do differently?.”
Amy Hinote is an industry legend and I finally managed to get her on a podcast prior to VRMA international in New Orleans, the first city she got drunk in as a teenager. Amy rolled in with an entourage of vacation rental luminaries including Steve Milo, Simon Lehmann, and Heather Bayer, so the peanut gallery was intimidating...but that would not stop us. In this interview, we learn the history of VRMIntel through Amy’s personal growth from finance and political science to vacation rentals. We then dovetail into a discussion about the venture capital pouring into the industry and what it means for independent owners and managers. We also play out the worst case scenario for the vacation rental industry with players like Vacasa wielding so much clout. This interview is as fun and delightful as it is informative. And leave it to Amy to only do podcast interviews when they’re attached to cocktail parties. If you want to innovate like Amy, consider a demo with our friends at PointCentral (free HVAC Analytics included from this landing page): https://www.pointcentral.com/vrmb/ Here are some links and people mentioned in the episode: VRM Intel: https://www.vrmintel.com VRMB Inner Circle: https://bit.ly/2oVkOzr VRMA: http://www.vrma.org VTrips: www.vrtrips.com Simon Lehmann: https://premium-speakers.com/en/speaker-presenter/simon-lehmann/
Arguably one of the fastest growing forms of work around the world is the meteoric rise of individuals and families getting into the vacation rental business. Whether they build their own business, use Airbnb or VRBO, or choose a property management country, short-term rentals are popular with travelers all over the world. Heather Bayer is one of the most influential voices in the vacation rental space. Not only does she (and her team at Cottage Link Rental Management in Ontario, CA) manage over 200 properties, but her podcast, website, and online courses help thousands of people to grow their own vacation rental business. Heather is the author of Renting Your Recreational Property for Profit and the host of the leading vacation rental podcast, Vacation Rental Success. Heather is active on Twitter (@CottageGuru) and you can connect with her via Email at: heather@cottageblogger.com.Heather's website, Vacation Rental Formula. About This Better WorkYOUR HOST: Terry LinhartThe This Better Work Podcast websiteTerry Linhart on TwitterThis show was recorded in studio space provided by Bethel University. To learn about Bethel's online degree programs, including a cyber security degree and their fast-growing online MBA, visit CheckOutBethel.com.The voice of This Better Work is Dirk Rowley.
Debi Hertert talks with her friend and colleague Tyann Marcink about how Tyann got started in the vacation rental hospitality business, and the many hats that Tyann wears. The two spoke in October, 2018 when Tyann participated in the Host2Host Vendor Fair in Portland, Oregon. So listeners will find a wealth of information about vacation rentals, coming from a person who has now spent 10 years in the business and who teaches it in bootcamp workshops. Tyann is also the Community Ambassador for the TouchStay Digital Guidebook product for short-term rentals. Right after this interview, Tyann Marcink spoke at the international Vacation Rental Management Association on the Guest Experience, because it's a passion for her and she knows what she's talking about! 1:45 Welcome Tyann! – She talks about being from a large midwest family and says she began writing a historical romance novel about the family moving from Germany in 1860. One of her brothers just moved into the 1872 rock house built in Missouri – he’s the 6th generation of their family to live in the house! How she got started, and how she copes 4:30 Tyann's hosting story starts in Branson, Missouri. Her aunt and uncle bought a small, 4BR house there to rent out, and did pretty well. Her parents saw the opportunity! They bought several houses there over a few years, selling their commercial real estate property to solely invest in vacation rentals. Tyann signed a contract to have a house built. She had her listing up with floor plans and photos from a model home. And four months (plus one newborn) later, the day it closed they had their first guest! It’s definitely a family affair: she and her family own 16 vacation rental houses and are building more. 8:30 Debi and Tyann talk about how Tyann manages her houses with all the other things she has going on in her life. The housekeeping business that she hires is the key, critical element because she lives a couple of hours away. She talks about the company, what they do, and answers Debi’s question about what it costs. She makes a special point of recognizing and remembering them. One of her housekeepers even makes sure the TV modes are set correctly. She sends him brownies. Vetting guests, security deposits, putting things in perspective 12:30 Vetting guests, security deposits, guest pictures. She may surprise you, but she has years of experience. 15:00 The rare guests who didn’t work out…Tyann’s electronic lock sends her notifications of when the door is opened, and that helped trigger some alarm bells in her head, so she gave a heads up to her housekeeping company. Cigarette and marijuana smoke inside the house, among other things. 20:00 So what happened when Tyann reported the cleaning costs to Airbnb? Debi knows that Airbnb is increasingly supporting the guest, versus the host, even in some egregious situations. But Tyann still says that in 10 years, she’s only had to bill guests cards for damage twice, and the marijuana people. Because of this experience, she stopped taking same-day bookings, which is often an alarm for vacation rentals. Tools of the trade 22:30 Using a Reservation Management System. Tyann avoids using Instant Book on more than one site to avoid double bookings. The Reservation Management System does update every 30 minutes. And she wishes she had used a system even way back when she had only a couple of properties – the system has automated emails that are personalized. There are many good companies providing these systems, with different prices. Tyann uses “Owner Reservations”. She recommends looking closely them to choose the best fit. This varies from a Channel Management System, which pushes out the rates to the various channels such as VRBO, Airbnb etc. These software systems do cost money, but she is a busy mom and business person and values her time. 29:00 So how does Tyann hold it all together? She manages 5 houses, is a professional photographer, has three teenagers, co-teaches the “VR Mastered” bootcamps, and is the Community Ambassador for TouchStay Digital Guidebook, a UK-based company that is now including community information in it's guidebooks. Tyann told Debi that in the case of The Little Elephant company, her line of room décor, she created the painted designs and taught a person how to do the painting, and that person now runs the little business for her. She and Alanna Schroeder of The Distinguished Guest have held three VR Mastered bootcamps. The sessions are 5 days long, only 25 people allowed, and it’s an intense 5 days of hospitality, newsletters, Facebook ads, Social Media, photography. Their participants have varied in experience from none to 10 years. Everyone learns at these camps. TouchStay Digital Guidebook 35:00 TouchStay – Tyann went through the history of the product and described the company as super ethical, and has a great Digital Welcome Book. It’s completely web-based, don’t have to download an app. And after it’s set up, the guests love it and the host can easily print it out and bind it to keep in the rental space. Troubleshooting tips for the TV, coffee maker, good restaurants etc all go into the guidebook. 40:45 Ask for help when you need it! Form a team, don’t expect perfection, value the team. People remember how you make them feel, even if they don’t remember what you said. Tyann spoke at the International Vacation Rental Management Association (VRMA) in Las Vegas in October, 2018, a week after this interview with Debi, along with Heather Bayer (Cottage Blogger), and Andy McNulty (Touchstay). The topic was the Guest Experience. The presentation was based on Gary Chapman’s Five Love Languages, and practical ways to include all five when interacting with your guests. See the links at the end of the show notes if you want to see what your love languages are. LINKS: Tyann's links: Love language quiz: tyannmarcink.com/love tyannmarcink.com bransonfamilyretreats.com missourihaus.com bookthebankhaus.com nattymedia.com littleelephantcompany.com loveofthegameart.com Other links from the interview: Andy McNulty, TouchStay Digital Guidebook: touchstay.com VR Mastered bootcamp workshops: vrmastered.com Host2Host Portland Oregon: host2host.org Owner Reservations ("Owner Res") reservation management system: https://www.ownerreservations.com/ Vacation Rental Management Association (VRMA): vrma.com Heather Bayer, the Cottage Blogger: cottageblogger.com Alanna Schroeder, The Distinguished Guest: thedistinguishedguest.com
Download Episode! Kati and Brian Greene are two long-time travelers who produced an eBook of interviews with vacation rental industry “thinkers and do’ers”. Now, they have created a structured video course, teaching smart phone photography to vacation rental owners. There are good reasons to use professional photographers, but there are also good reasons to learn to take our own pictures to manage property updates and pictures of surrounding neighborhoods. Those pictures have to be good enough to blend in with the other professional pictures on our listings. And, it turns out, they can! 0-3:30 Debi describes how she met Kati and Brian, through a book interview. 3:30 – 9:00 The two are living in New Zealand but also Italy and France – they try to find longer term vacation rentals to base out of. They called themselves Superguests before Airbnb did, and are really into the guest experience. Their company, “overlooked2overbooked.com” provides photography training so that hosts can learn to do their own photography using cell phones. During their years of travel, they found that something like half of the sites they’ve considered staying in lacked good quality pictures. Sometimes they’d book a place on another continent and really wanted to see the photo quality match the quality offered in the written description. 9:00 – 12:45 Discussion of why hosts would want to learn these photography skills, in addition to using professional photography. Kati says is more about the photographer than the high-end camera tool. 12:45 – 16:45 Kati and Brian’s Course: Kati describes the content of the 3-hour video course, broken up in three parts. First is getting to know your phone camera, lighting, all the technical stuff, then walking through an Airbnb looking over Kati’s shoulder, then editing the pictures, selecting the right photos and how to sequence them. The videos are mostly 4-5 minutes, with the longest being 10 minutes. The course is $197. They have a second level, which includes phone consulting prior to the shoot, and Kati will edit up to 20 pictures because she knows that a lot of people might be uncertain about editing. 16:45 – 18:00 Brian discusses the value of learning these photography skills. One example is that you can also take good neighborhood photos, something you don’t usually get from your professional photographer, because it takes too much time. 18:00 Kati & Brian’s Book: They interviewed 28 people who they feel are resources in the industry – an hour of Skype interview boiled down after editing to 5 or 6 pages, which are the best 2 or 3 minutes of the hour. They plan on doing a podcast that will utilize the original full interviews. They interviewed Matt Landau, Heather Bayer, Wheelhouse, Andrew McConnell, Logify, Party Squasher, Erica Muller, and many others including lots of Airbnb experts. They asked a set of questions focused towards a hypothetical new owner. They didn’t want it to just be a list of companies. The book is being offered free on their website. 23:30 Brian noted that 70% of people don’t entertain the thought of hiring a professional photographer. But whether you use a pro or not, there is a value of learning to do this yourself, being true to your rental offering with pictures that are realistic and good quality. Most of the modern smart phones, whether iPhone or not are fine for taking solid pictures. They originally thought the course would focus on the actual details of the photograph, but have evolved to teaching about the emotional appeal of the pictures. In her wrapup, Debi laughs about not intending to do an info-mercial but found the course to be really useful and recommends it. (Debi has no financial connection with Kati and Brian) LINKS http://overlooked2overbooked.com/ And remember to check their free e-Book offer on the website
Some of the links mentioned are affiliate links. if you choose to make a purchase, I may earn a commission. Commissions come at no additional cost to you. Listen & Subscribe via iTunes As you all may know, I'm going to be in San Antonio, Texas where I'll be speaking at the Vacation Rental summit this May 2018. The topic I'll be discussing is a really good one. It's one that is often overlooked by vacation renters. I've decided on this particular subject because of its potential and lucrative impact. My topic at the conference will be “The riches are in the niches.” If you want to stand out and differentiate your vacation rental from your neighbors and perhaps target an untapped market of travelers, you need to come and listen to my session… You can also learn from the many speakers who will be in attendance, including our very own friend, Tammi Sims. Tammi will be there discussing the importance of building a community for your business. You can also catch Heather Bayer, Matt Landau, and many other experts. If you want to build a prosperous vacation rental, then this conference is the one to attend. Airbnb Open? Another reason to attend…I haven't heard anything about this year's Airbnb Open. Have you? Perhaps, I'm just out of the loop? Hmm. The Vacation Rental Success Summit is THE PREMIER VACATION RENTAL CONFERENCE, where you learn to TAKE YOUR VACATION RENTAL FROM ‘BEST KEPT SECRET' TO HOUSEHOLD NAME. Yes, you still have time to get your discounted ticket. VRSS INFO I will be arriving early to have a meetup with you, my dear listeners, which will take place on Friday, May 18th. You don't need a ticket for the meetup or anything. This get-together is free and fun. Win-win. It's just for us to connect face-to-face. You know, share our stories with live reactions. It's a way of getting out from behind our computers and engage with real folks living the experience. I love that! The meetup will take place at: The Westin Riverwalk 420 W Market St, San Antonio, TX 78205 go to the lobby of the center of the hotel at 6 pm and I'll be there until 8 pm. I hope to see you at the FREE meetup and hopefully in the audience at the conference as well. Our Regular Show: Speaking of our friend Tammi Sims… I finally managed to wrangle my dear Tammi… Yes, our elusive feline makes it to the mic! In this episode, we begin by singing and sharing our dreams. You know, of where we are and what we always wanted to do. And I also think, as a birthday gift for myself hint..hint, I'm going to take a few lessons because it's never too late to learn something new. Listen to “Reunited and it feels so good a Hot Mic with Tammi Sims” Catching Up: Of course, on this episode, I catch up with what Tammi's been up to since the last time she stopped by the hosting journey. As usual, she's been busy and traveling. New Zealand, Paris, London, Washington. It's hard to keep up with and keep track of all the places she goes in between our visits. She also talks about her first date with Alex at an Airbnb on Orcas Island. You have to listen to get the juicy details. We talk about the new Airbnb 48-hour grace period. I understand that some hosts are confused about this rule, as are some guests. The new rule is that the guest can cancel a reservation within 48 hours if they book a reservation 14 days in advance before arrival. Now hosts don't have to share their address with the guest during this 48-hour window. I speak about why we as hosts feel this is important on THJ 36: The Sharing Economy is Here to Stay… Embrace It We also go deep into cancellations-how often it can happen, how we handle them-plus, travel insurance for guests. We wonder why Airbnb doesn't offer travel insurance for the guest??? We think it could make our lives as hosts a bit easier. Tammi tells a story about how she handled a very particular request from a guest. You know, those very special requests where you say to yourself, “Is this reservation even worth it?” Tammi explains how she handled it by trusting her gut. Gut instincts are important hosts. Listen to that little voice… it can help. Reviews and Cancellations: Do you ever ask your guest for a review or for a 5-star review? You have to listen to our take on this because we have a very strong opinion. I'll be updating the reviews episode as well because Airbnb has changed the way guests review us. Oh yeah. There is a whole new system, and unless you're a guest, you have no idea why we are getting 4 stars…. We spoke about cancellation policies for that business badge and whether we want to change it to moderate. I'm strict, which I can't be if I want to have the business badge. My cancellation policy is the only thing holding me back… and we talk all about how I feel about it. We also talk about one of my students from the Airbnb 101 class who is a Tammi fan… Well, it seems like they might get together in person. Dear hosts, the Airbnb 101 class will be available again in June. We have tons of great stuff coming up in June-webinars, cleaning challenges-so join The hosting Journey newsletter, so you can be in the know. I want to thank Tammi for joining me one more time. It was a great episode, chock full of information. I'm looking forward of seeing her, and hopefully, many of you, live in San Antonio. Your host, Evelyn Links: Some of the links mentioned are affiliate links. if you choose to make a purchase, I may earn a commission. Commissions come at no additional cost to you. Vacation Rental Success Summit The Hosting Journey Facebook Group PS: Want more… Instagram Facebook Twitter The post THJ Ep39: Reunited and It Feels so Good a Hot Mic with Tammi Sims appeared first on The Hosting Journey.
Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs222
Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs221
Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs107
From Property investor to Overseas property investor to Vacation Rental owner to podcast host. Taylors history and experience across these ever changing property markets is clear in his interview, he thinks a little differently and that's why he is able to make his investment work in the market he has invested in. Since launching his podcast, The Overseas Property Investor Insider, Taylor has got to know some of the people at the top of the Vacation Rental | Holiday Let game and he shares some of their lessons here: From Jasper Ribbers to Thibault Maisson, past guest Heather Bayer and John Grey of HomeAway. The future in the industry is as exciting as ever! Read back through what we discussed at www.holidayletsuccess.com there's a lot to handle!
From Property investor to Overseas property investor to Vacation Rental owner to podcast host. Taylors history and experience across these ever changing property markets is clear in his interview, he thinks a little differently and that's why he is able to make his investment work in the market he has invested in. Since launching his podcast, The Overseas Property Investor Insider, Taylor has got to know some of the people at the top of the Vacation Rental | Holiday Let game and he shares some of their lessons here: From Jasper Ribbers to Thibault Maisson, past guest Heather Bayer and John Grey of HomeAway. The future in the industry is as exciting as ever! Read back through what we discussed at www.holidayletsuccess.com there's a lot to handle!
From Property investor to Overseas property investor to Vacation Rental owner to podcast host. Taylors history and experience across these ever changing property markets is clear in his interview, he thinks a little differently and that's why he is able to make his investment work in the market he has invested in. Since launching his podcast, The Overseas Property Investor Insider, Taylor has got to know some of the people at the top of the Vacation Rental | Holiday Let game and he shares some of their lessons here: From Jasper Ribbers to Thibault Maisson, past guest Heather Bayer and John Grey of HomeAway. The future in the industry is as exciting as ever! Read back through what we discussed at www.holidayletsuccess.com there's a lot to handle!
This post was originally written by Elaine Watt, you can read about the author and check out the original here Holiday Let Success - The Podcast for Holiday Home Owners Vacation Rental Success Podcast host Heather Bayer joined me to chat about ensuring your holiday let/vacation rental prospers; including how podcasting could be the future for your holiday let! I was lucky enough to be joined on the show by the hugely inspirational Heather Bayer of cottageblogger.com . Heather has been in the... The post Ep 004: Podcasting for More Exposure, Enquiries and Money | Heather Bayer appeared first on Holiday Let Success.
This post was originally written by Elaine Watt, you can read about the author and check out the original here Holiday Let Success - The Podcast for Holiday Home Owners Vacation Rental Success Podcast host Heather Bayer joined me to chat about ensuring your holiday let/vacation rental prospers; including how podcasting could be the future for your holiday let! I was lucky enough to be joined on the show by the hugely inspirational Heather Bayer of cottageblogger.com . Heather has been in the... The post Ep 004: Podcasting for More Exposure, Enquiries and Money | Heather Bayer appeared first on Holiday Let Success.
This post was originally written by Elaine Watt, you can read about the author and check out the original here Holiday Let Success - The Podcast for Holiday Home Owners Vacation Rental Success Podcast host Heather Bayer joined me to chat about ensuring your holiday let/vacation rental prospers; including how podcasting could be the future for your holiday let! I was lucky enough to be joined on the show by the hugely inspirational Heather Bayer of cottageblogger.com . Heather has been in the... The post Ep 004: Podcasting for More Exposure, Enquiries and Money | Heather Bayer appeared first on Holiday Let Success.
Our featured Industry Expert Matthew Smith from Inspire Home Automation on how taking advantage of the hugely useable app and internet based automation market can benefit your bottom line in your Holiday Let Business. Increase Bookings, Reduce Costs, Save TimeAmazingly controllable automation products for your holiday let business and how implementing them can save time, money, worry and hassle for holiday home owners. Plus give your guests a holiday experience of ease and the right temperature for the right season.See you over at www.holidayletsuccess.com, we'd love to connect hear from you with questions and responses! If you like Heather Bayer at Vacation Rental Success tune in to this podcast for the lowdown on how to prosper in the holiday rental/vacation rental industry
Our featured Industry Expert Matthew Smith from Inspire Home Automation on how taking advantage of the hugely useable app and internet based automation market can benefit your bottom line in your Holiday Let Business. Increase Bookings, Reduce Costs, Save TimeAmazingly controllable automation products for your holiday let business and how implementing them can save time, money, worry and hassle for holiday home owners. Plus give your guests a holiday experience of ease and the right temperature for the right season.See you over at www.holidayletsuccess.com, we'd love to connect hear from you with questions and responses! If you like Heather Bayer at Vacation Rental Success tune in to this podcast for the lowdown on how to prosper in the holiday rental/vacation rental industry
Our featured Industry Expert Matthew Smith from Inspire Home Automation on how taking advantage of the hugely useable app and internet based automation market can benefit your bottom line in your Holiday Let Business. Increase Bookings, Reduce Costs, Save TimeAmazingly controllable automation products for your holiday let business and how implementing them can save time, money, worry and hassle for holiday home owners. Plus give your guests a holiday experience of ease and the right temperature for the right season.See you over at www.holidayletsuccess.com, we'd love to connect hear from you with questions and responses! If you like Heather Bayer at Vacation Rental Success tune in to this podcast for the lowdown on how to prosper in the holiday rental/vacation rental industry
Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs028
Heather Bayer of Cottage Link Rental Management is an expert on the cottage rental business and an oft-quoted authority on all things "cottage". Her blog, http://cottageblogger.com is the Internet's #1 resource for anyone thinking about renting their cottage, or thinking of renting a cottage for their next vacation. Call in and asking Heather your cottage rental questions!
Heather Bayer of Cottage Link Rental Management is an expert on the cottage rental business and an oft-quoted authority on all things "cottage". Her blog, http://cottageblogger.com is the Internet's #1 resource for anyone thinking about renting their cottage, or thinking of renting a cottage for their next vacation. Call in and asking Heather your cottage rental questions!
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