Podcasts about speaking consulting network

In this episode recorded live at the Speaking Consulting Network meeting in Austin, Texas, Tija Hunter, EFDA, explains what dental practices are doing wrong when it comes to their HIPAA and OSHA training. From common mistakes to what OSHA inspectors may be looking to find in the practice, we cover a wide range of topics. Connect with Tija at tijaefda@gmail.com.

Denise Williams-Jones, RDA is a Customer Service Consultant, Speaker, Founder, and Owner of Next Level to Success. She started in the dental field in 1995, working in some of the top dental offices in Southern California, with roles including chairside assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead.  Denise consulted for the American Dental Association as part of the Dental Team Hub Advisory Group for Practice Management. She is a Crown Council, and Speaking Consulting Network member, and has designed continuing education courses for the American Dental Association. She graduated from the Scheduling Institute and ToPs Institute, two highly respected dental practice management training programs. She holds several certifications in Phone Training, Maximizing Patient Flow, Treatment Case Acceptance, and Delivering Exceptional Customer Service concerning patient care.  Denise has a passion and commitment to customer service. She believes results happen when training starts with an organized yet friendly environment and has a track record of noticeable performance growth with the practices she has worked with. Her program is designed to help dental offices improve relationships with their fellow team members and with their patients all while raising their bottom line. Over 28 years of real-life experience in using proven techniques have taken practices to the Next Level of Success. Instagram: @nextleveltosuccess__________________SGV Master Key Podcast:www.sgvmasterkey.cominfo@sgvmasterkey.com

Ryan is one of those guys that loves to build and turn around businesses. It's fascinating to talk about strategies and industry trends with him. The generations and their particular consumer behaviors are important to him and so he keeps up with all the studies. Lucky us because he shares them with us! We also talk about his recent acquisition of the Speaking Consulting Network and how he plans to bring tremendous value to membership. If you're considering opening up your own dental company then you'll want to check out that part! Full show notes on the podcast home page! https://nobodytoldmethat.libsyn.com/   Don't forget to check out my other podcast Chew on This - A Dental Podcast!  Connect with Ryan Vet and Speaking Consulting Network www.RyanVet.com www.SpeakingConsultingNetwork.com Ryan Vet (@ryancvet) • Instagram photos and videos Ryan Vet - President - Third | LinkedIn Ryan Vet | Facebook   **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** Teresa's Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa's Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter' for $3 off)  

Join Chad, JB and Jeff as they chat with Linda Miles over a cocktail!  What an icon in the dental industry and the DINKS community was lucky to host her!Linda Miles, CSP (Certified Professional Speaker); is Founder of Linda Miles and Associates, an INC 500 dental management consulting company in 1987. She is also the Founder of the Speaking Consulting Network (1997). SCN has helped hundreds of other dental speakers and consultants start or enhance their own speaking/consulting businesses.In 2013, she Co-Founded with Robin Morrison, Oral Cancer Cause, a 501 nonprofit that financially assists oral cancer patients during their diagnosis and medical treatment as well as creating awareness to the general public about oral cancer. She currently serves as an advisor to DIY Dental Consulting and Mentors and Masters.Even though Linda retired to SW FL in 2018, she still stays connected to the profession she loves through the thousands of dentists and teams she has met over her career. Her strength lies in the fact she is a forever learner, keeping abreast of changes in dentistry that will affect the next generation.Linda is a firm believer that dentistry should be fun; exciting and rewarding for patients, dentists and teams. With better communication, leadership at all levels, efficient systems and a desire to be the best, the sky's the limit.

Cracking the Millennial Code Episode #457 with Ryan Vet Now, more than ever, we coexist with multiple generations in the workplace. And to help you navigate the challenges that can bring, Kirk Behrendt brings in Ryan Vet, owner of Speaking Consulting Network and author of Cracking the Millennial Code, to share advice that will help you better understand the people you work with. Cancel generational stereotypes, not one another! To create a balanced, collaborative environment, listen to Episode 457 of The Best Practices Show! Main Takeaways: Understand what shapes someone's identity and personality. Learn how to listen to people different from yourself. Don't make generalizations about others. We are more similar than we think. Give people grace. Quotes: “The first thing that is most important, and people don't often start here, is what are your priorities? Priorities are different than your goals. Your goals are, ‘I want to have this much in the bank account,' or, ‘I want to be on the cover of this magazine or be interviewed on this news station.' And all those goals are great. But priorities are really, what are those things that no matter what you're doing in life, whether you're being the best toilet scrubber you can be — which, I have owned cleaning companies and I have scrubbed plenty of toilets in my day — or you're running a multinational company, what are those things that never change?” (4:30—4:57) “If you get your priorities straight, you can do just about anything you want.” (5:07—5:10) “Even in my own career when I've seen things not go the way I had hoped, or encountered failures, often, it's because those priorities are not in the right order, and you start to get off-kilter.” (5:10—5:20) “[The second piece of advice] would be, surround yourself with people. I always have three people in my life. The first is my co-runner, someone I'm running alongside of, someone that's in the same stage of life, going through the same things. The second person I always have is the forerunner, the person who's run ahead of me, who has been there, to mentor. And then, the third person I have is someone that's a couple steps behind me, because I often find that as I'm trying to coach or mentor someone else that's coming up and is a little bit younger or trying to get into a new career path, I learn more from trying to coach them than anything else that I do.” (5:23—5:58) “The title [of my book] has “millennial” in it. It's really not about millennials that much at all. In fact, if you look at page count, maybe only 20% to 30% of it is about millennials. The rest of it is this intergenerational connection, how they interact, and how one generation influences the next generation. And the reality is, whether you're in a corporate office, a dental office, at home, or your neighborhood, you're having some of these interactions with people from different generations, or that were raised by parents of a different generation, which is something I talk a little bit about in the book as well. You could be a millennial born to boomer parents or Gen Xer parents, and you're going to be a different millennial than your fellow coworker or classmate.” (8:57—9:40) “We all have blind spots. And so, as I was doing research, of course, I knew all the stigmas that millennials are known for. In fact, the back cover basically has a list of the things that millennials often get dinged on as far as their flaws. But what I quickly found was, we are the way we are because of our parents. And our parents are the way they are because of their parents and the way they were raised.” (10:18—10:42) “When it comes to hiring, understanding some of [the generational differences] and how they're looking at it is important.” (11:38—11:43) “Millennials actually want to be mentored, which is one of the biggest things that people, especially boomers — not calling boomers out, but boomers generally don't feel that millennials have any respect for...

AADOM Radio & Dental Whale Present:Laura Nelson-Founder of Front Office RocksLearning Objectives: • How to set the appropriate goals and clearly define them.• Measure the goals to know how well you are doing against your goal• Define if you have accomplished the goal you set and what to do to help motivate the team to do it again in the futureMore About Laura:Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks™, a virtual training platform for dental teams that is the leader in Dental Front Office Solutions and Training, With her interactive and innovative approach, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring.An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry and her newest book, Hiring Without Hesitation: A How-To for Small Business Success, which breaks the hiring process down into clear, easy-to-follow steps that make finding and hiring talent a productive and enjoyable experience. Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report's Top 25 Women in Dentistry.More About Dental Whale:https://www.dentalwhale.com/More About Front Office Rocks:https://frontofficerocks.com/More About AADOM:https://www.dentalmanagers.com/ 

Dentistry's leading network of speakers, writers, consultants, and influencers is acquired in part by Ryan Vet, MBA.

Courageous ConversationsKatherine Eitel Belt, CSP, is Dentistry's Unscripted Communications Coach!Founder and CEO of LionSpeak, Katherine is an international speaker, author, and performance coach. She is best known for helping professionals develop courageous, unscripted conversations with patients, clients, co-workers, and audiences.Whether communicating from a treatment room, consult room, boardroom, or stage; Audiences love her simple yet powerful formulas for delivering messages with clarity, courage, and inspiration.For 30 years Katherine has keynoted annual conferences in the U.S., Canada, and the U.K., coached thousands of dental professionals in hundreds of practices. In addition has consulted or presented for companies such as Care Credit, Henry Schein, Patterson Dental, Dentsply Sirona, e-Assist, Cain Watters, Pacific Dental Services, and Philips Oral Healthcare.Katherine is a Certified Speaking Professional (CSP). The CSP is an earned designation of the National Speakers Association achieved by less than 10% speakers worldwide and she is one of only seven dental professionals to hold the certification.Furthermore, she is also a Spotlight-On-Speaking champion & Speaking Consulting Network founding member. Katherine was also president of the Academy of Dental Management Consultants. In addition, she has also been a member of AADOM/ASCA, Dental Business Institute and Dental Speakers Institute faculty member, and recipient of the Linda Miles Spirit Award.A cornerstone of productive, positive work cultures is the ability to communicate within a team. Therefor, a successful approach includes compassion, accountability, non-judgement, and accuracy. Courageous Conversation skills help owners, managers, and team members stop avoiding these important conversations and learn to embrace and succeed with them by using a self-management checklist and a simple 4-step conversation framework.These include necessary conversations about broken agreements, under performance, non-participation, negativity, or toxic behavior. Learn a life-changing way to improve leadership, relationships, and results.Want to learn more about LionSpeak Communications?Visit: lionspeak.netTo Find and Listen to all of The Dental Brief EpisodesVisit: dentalbrief.comOur Sponsor: OmniPremier.com

On this episode of the Raving Patients Podcast, Len sits down with Tiffany Maly to discuss how success is 20% strategy and 80% psychology.  When you master the state of your emotion, you free yourself from the chains of suffering and open your mind to the door of insight that leads to possibility.  Pain is inevitable.  Suffering is a choice.  When combined with proven strategies that streamline systems, maximize profitability and empower leadership, you are well on your way to a life of meaning, purpose, and abundance.   Takeaways from this episode includes:  Emotion is Energy in motion.  Everything you think or do is a cause set in motion that  produces some kind of a result. Stress triggers 1 of 2 default emotions: anger or sadness.  The choices we make when consumed by these emotions determine whether we stay stuck because we allow fear and disgust to creep in or push through towards the future. To create a better state emotion, we have to interrupt the pattern of the emotion we're stuck in.  We do this in 3 ways: Change our physiology Change our focus/beliefs--Focus on the present. See things as they are, not worse than they are.  Then see things better than they are.  And focus on the future.  It's a progression. Change our language--words create meaning.  Meaning creates impact.  Henry Ford, "If you think you can or think you can't, you're right."   Tiffany Maly is a dental practice management consultant and strategic intervention life coach who specializes in leadership, team building, systems, and analytics. Tiffany is the author of Little Miss Ava, CEO of Elevation Dental Consulting, and serves as eAssist Publishing's Project Manager/Editor/Contributor for Administration with Confidence and Client Support Specialist for Practice Booster. She graduated from Kansas State University along with receiving her life coach certification from the Robbins-Madanes Coaching Institute. Tiffany is a member of the Speaking Consulting Network, AADOM Speaking Consulting Alliance, and a Fellow of the American Association of Dental Office Managers.

I am the curator of the SPEAK FEED LEAD Public Speaking Studio in Redmond, WA., and the founder of THE SPEAK FEED LEAD PROJECT non-profit. Our mission is to transform all individuals to SPEAK with power, FEED others in word and deed, and LEAD with positive influence.We can help someone overcome social anxiety, risky behavior, shyness, etc. The Speak Feed Lead Project wants to connect with children, teens, and adults in foster care, victims of abuse or trafficking or living in poverty.I have spent my adult life helping others find their own. I have created public speaking and leadership curriculum for children, teens, and adults. I provide mentoring and instruction via weekly courses, workshops, and coaching through my non-profit corporation.I worked for a friend in Utah, flipping motels after graduating high school. It involved painting, sheet-rocking, and general construction, but I enjoyed the transformation from run-down to remarkable.I then secured my grants and loans, allowing me to attend school to become a dental assistant. I was living in Mesa, Arizona, and hired by the dentists whom I'd interned.Ten years of chair-side assisting, thirteen years in oral surgery, and seven years in dental office management prepared me to open EMERALD CITY CONSULTING as a dental management coaching business. Dentists (like all small business owners) want higher profits. I knew how to make that happen - by improving communication. Making money in dentistry requires a team approach, although it does not happen overnight. Soft skills are a hard sell, and I struggled to make a living with just a few clients.In 2007 I went to the annual conference of SPEAKING CONSULTING NETWORK, which I'd joined. Jeannie Robertson was the keynote speaker, and I was amazed at her ability to make me laugh and cry in the same presentation. I asked her how she'd learned that, and she suggested I join Toastmasters International. I found a club a mile from my home and joined.A few years later, I led not just my club but a district of 3500 members. I trained a team of 100 volunteers to meet milestones. I managed a non-profit budget, and I started new non-profits from the ground up. I authored a book titled Self-Centered Leadership: Becoming Influential, Intentional, and Exceptional. My voice is now heard by many. I found it, and I share it through verbal and written communication.https://www.linkedin.com/in/jackie-bailey-4532287/ Hosted on Acast. See acast.com/privacy for more information.

Lois Banta, Speaking Consulting Network (Dental Business Radio, Episode 23) On this episode, host Patrick O’Rourke is joined by Lois Banta, CEO of Speaking Consulting Network. Lois shared the unique model of SCN that helps members learn to speak publicly and help other dental professionals. She and Patrick also discussed dental best practices in billing […]

Lois Banta, Speaking Consulting Network (Dental Business Radio, Episode 23) On this episode, host Patrick O’Rourke is joined by Lois Banta, CEO of Speaking Consulting Network. Lois shared the unique model of SCN that helps members learn to speak publicly and help other dental professionals. She and Patrick also discussed dental best practices in billing […] The post Lois Banta, Speaking Consulting Network appeared first on Business RadioX ®.

AADOM Radio & CareCredit Present:Laura NelsonLearning Objectives:Define change management & how to effectively handle itEvaluate practice culture & how to competently communicate with the teamAnalyze expectations from the team & the systems to help achieve themLearn More About Laura:Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand & embrace the business side of dentistry.Laura received her undergraduate degree from Eastern Michigan University in Human Resources and her masters degree in organizational development from John Hopkins University focusing on leadership development and success. Laura is a member of the National Speakers Association, The Speaking Consulting Network, the Academy of Dental Management Consultants, and a fellow of the American Association of Dental Office Managers.Laura is the recipient of public speaking awards from The Speaking Consulting Network and Dentistry's Got Talent. She has also been recognized as one of Dental Products Report’s Top 25 Women in Dentistry.Laura lives in Coronado, CA with her husband, Chris. She enjoys traveling & exploring new destinations, fitness activities including Spartan races and biking. You can connect with Laura on Facebook at www.facebook.com/FrontOfficeRocks or on twitter @dentalrockstars. You can also visit her YouTube channel at www.youtube.com/channel//UCz-zxCFuqMAcXOsPLeeBpeg or her website, www.frontofficerocks.com, to sign up for emails and stay connected.Learn More About CareCredit:www.carecredit.comLearn More About AADOM:www.DentalManagers.com

Episode 57: Popular guest Lois Banta is back! This time we talked about the many conversations we've had with colleagues about leaving their jobs but staying in dentistry. Then we switched gears so she could share what her clients are doing to keep their practices humming along.  Resources mentioned in this episode: The NYT article regarding meetings in COVID age Speaking Consulting Network information Lois talks about her 10-10-10 method for adding time to appointments until you get the hang of PPE and team changes (add 10 min between, add 10 min to the appt and also add it to your huddle) 'Rightsize' your fees 3-5% to absorb fee costs If you need more conversation surrounding SCN or consulting with your practice then send her an email. She's always helpful! Email: lois@bantaconsulting.com Site: www.bantaconsulting.com Keep an eye out for her new book High Impact Communication (upcoming release) ----------------- **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** Teresa’s Website- https://www.odysseymgmt.com/ (sign up for my newsletter!) Teresa’s Book Moving Your Patients to Yes! Easy Insurance Conversations http://odysseymgmt.corecommerce.com/Book/ (use ‘newsletter’ for $3 off

On this Facebook Live series converted into a podcast, Len sits down with Jamie Marboe to discuss hygiene post COVID.   Some points they will cover include how PPE is NOT a one size fit all. Whether or not to use ultrasonic during and after the pandemic. And, how NOW more than ever is the time to UNITE as a Profession.   Jamie Marboe RDH, BS's is a licensed hygienist, and has been a University clinical instructor, certified Eaglesoft trainer and dental assistant. She is a lead productivity coach with Inspired Hygiene, Bob Spiel & Associates, and is a Frontline Communications Coach with LionSpeak. Audiences benefit from her passion for teaching and her wide range of knowledge due to her living and working “in the trenches” for nearly 40 years. When she is not flying cross country to speak or work with her private coaching clients, she works in private practice. Jamie loves to attend CE courses to continue to grow her own education. She is a member of Dental Speakers Bureau, Dental Speaker Institute and Speaking Consulting Network.  

On this Facebook Live series converted into a podcast, Len sits down with Katherine Eitel Belt to discuss extraordinary Communications in a Post-COVID World. If it was tough before, it will now be a mammoth undertaking for dental professionals to successfully communicate friendliness, safety, comfort, urgency, value, and clarity to their patients behind layers of PPE, protective barriers and procedures. Learn how to adjust your communication methods and skills so your patients will want to come, accept your treatment recommendations, pay for care, and refer you to their friends. Now, more than ever, you must grow your business, protect your brand, and be on point with every communication! Dentistry's Unscripted Communications Coach, Katherine Eitel Belt, will show you how.   Katherine Eitel Belt is Dentistry's Unscripted Communications Coach! International speaker, author, and coach, Katherine's best known for helping professionals navigate courageous conversations with clients, co-workers, and audiences. Whether from the treatment room, boardroom, or stage, Katherine's clients love her simple yet powerful formulas for delivering clear and inspirational messages. Her company, LionSpeak, uses a proprietary tool, The Lioness Principle, to help practices achieve extraordinary results by leveraging their ability to communicate with greater impact. Spotlight-On-Speaking champion, member of National Speaker's Association, Speaking Consulting Network, Academy of Dental Management Consultants (past president), Dental Business Institute faculty, Linda Miles Spirit Award recipient.

I asked Lois to do a quick take about the controversial discussions surrounding PPE charges. She shares: her verbal skills should you decide to charge a fee why you need a system for inventory expense tracking her thoughts on if PPE fees are here-to-stay or just temporary charges If you need more conversation surrounding the topic then send her an email. She's always helpful! Email: lois@bantaconsulting.com Site: www.bantaconsulting.com Keep an eye out for her new book High Impact Communication (Spring release) Check out Speaking Consulting Network if you are looking to advance your dental career.

Lois knows A/R, management and mentoring. And that’s just a tiny bit of her talent. A couple of highlights: How have patient conversations changed over the last 15 years? How big of a part does fear play into patient decisions? What clues does she look for in an interview? (free to you via email) Why she’s on a campaign to bring ‘grace’ back into our offices What are the red flags she finds in offices? Her advice for new associates – it’s golden What does one of her doctors do at the end of every day that shows leadership? What about life outside of the operatory? Lois’s Speaking Consulting Network is a great start to your ‘out of the office’ career. What do you need to know about starting your own business and how scary is it? We talk about this! Compliments of Lois: Offers: Worksheet to measure your PPO numbers Questions for your candidates. Just email her for copies! Let her know you heard it here

In this Episode Penny Reed and Jordon Comstock talk about how to grow your practice and how a dental membership program can help attract the uninsured. Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, National Speakers' Association, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker's Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic. Checkout her Disney retreat website at www.magicaldentalretreats.com

Katherine is Dentistry's Communication Coach! International speaker, author, and coach in the US, Canada, and UK, Katherine's known for helping professionals develop unscripted, exceptional telephone and client communication skills, personal and professional greatness, as well as train-the-trainer and executive speaker's programs. Her company, LionSpeak, helps practices, teams and executives achieve extraordinary results by communicating with greater clarity and inspiration. She's consulted with CareCredit, Philips Oral Healthcare, Sirona Cerec, Henry Schein, eAssist, and Patterson Dental. Spotlight-On-Speaking champion, National Speaker's Association member, Speaking Consulting Network board member, past-president Academy of Dental Management Consultants, recipient of the Linda Miles Spirit Award.

Lynne Leggett, BS, FAADOM, is the Founder & CEO of Victory Dental Management LLC, and has over 25 years of business experience in several different industries - dentistry, medical, pharmacy, sales, transportation, logistics, and project management. Using her diverse experience, she creates a unique plan for each client so that optimum results are achieved. Lynne has a fresh approach to coaching, as a seasoned basketball coach of middle school teams to AAU teams, she understands that having employees ≠ a team. Creating teams from employees is an essential part of how she works with clients. She teaches dentists and managers how to actually coach their team which transcends leadership in the dental practice. Before working on any process or system, there needs to be a true team working together. Sometimes dentists know what results they want in their practice, but they do not know how to get there. She explains what is needed so their goals are accomplished. Her passion is to help dental practices reach their full potential, increase their productivity and profitability while enabling them to deliver the best patient care and customer experience. She guides dentists and their teams to find ways to improve the business side of the practice. Lynne is also a coach, consultant, speaker and author, a member of the Academy of Dental Management Consultants, Speaking Consulting Network, AADOM Speaker Consultant Alliance, and a lifetime member and Fellow of AADOM. She frequently contributes articles for Dental Products Report.com, DentistryIQ.com, DeW life (Dental Entrepreneur Woman), Dental Entrepreneur, multiple state association newsletters, SWYP Dental, The Observer and Trojan Today. She has created online courses and published her first book “You Can't Coach Quit” in 2019. Lynne received her BS in Business Administration from Mary Washington College with a concentration in Management, Marketing and Pre-Law.

Are you communicating effectively when it comes to time management, scheduling and collections?   I qualify effective communication skills by asking the right question the right way. So I have two rules of thumb. Don't ask yes no questions. So it's about how to say what you say. And not asking yes/no questions and offering a couple of options. if you can remember those things, every single arena that you communicate in will be very much more effective.  Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management.  Lois has over 32 years of dental experience and consults and speaks nationally and internationally.  She is the new owner and CEO of The Speaking Consulting Network, and a member of ADMC and AADPA. https://www.speakingconsultingnetwork.com/ https://www.bantaconsulting.com/

How is being part of a PPO hurting you? Lois Banta and I dive into the web that is PPO insurance, what it means to you, how it effects you, and how it effects your patients. How is being part of a PPO hurting you? Lois Banta and I dive into the web that is PPO insurance, what it means to you, how it effects you, and how it effects your patients.  Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management.  Lois has over 32 years of dental experience and consults and speaks both nationally and internationally.  She is the new owner and CEO of The Speaking Consulting Network, and a member of ADMC and AADPA. TOPICS 1. How to "Get Off the Treadmill" of PPO insurance.  I can discuss, creating a plan, fine tuning verbal skills, taking the power back and designing strategies to prevent loss of patients and loss of income.  It is a personal passion of mine.  The conversations lean toward: scheduling, collections and verbal skills discussions...and the hidden costs to the practice of participating in PPO plans.

I absolutely LOVE Penny Reed! She always takes time to craft the best content for our podcast and for her live events! I hope you enjoy this episode as much as I did - Jordon Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, National Speakers' Association, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker's Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic. Checkout her Disney retreat website at www.magicaldentalretreats.com

Dr. Steven Katz is interviewed by our host, Kira Dineen about practice management and the insight he has gained from the challenges of building his own practice. He lectures nationally about practice building and management, which we discuss on this episode. As a full-time practicing dentist, he is fully aware of the trends and challenges that other dentists are experiencing. His published his first book in 2014, “They Didn’t Teach Us THAT In Dental School”, and he won First Place in the Speaking Consulting Network’s “Spotlight on Speaking” competition. He was also named “The Best New Speaker in dentistry at the Madow Brother’s TBSE event in 2015. Dr. Katz is a graduate of Columbia College (Business and Finance) and the Washington University School of Dental Medicine. He completed a two-year GPR at North Shore University Hospital and continues there as an attending dentist. On This Episode We Discuss…. Dr. Katz’s story of losing, then rebuilding his practice Steps dentists can take to unite their team Aspects of a successful initial phone call with a potential patient Approaches to make a patient feel comfortable on their first visit Increasing emotional intelligence to be attentive and sensitive to emotional effects of dental conditions How dentists and hygienist can save patients’ lives through oral cancer screen Questions, comments or inquires about this episode or the podcast in general? Email us at info@addent.com. Stay updated with the show on… Twitter, Facebook, Instagram and LinkedIn. Join us for our next episode on October 1st with key opinion leader, Dr. Frank Milnar discussing cosmetic dentistry and heated composite. Look forward to new episodes on the first of every month, as we learn and discover the latest advances in dentistry.

Judy Kay Mausolf is a speaker, author and dental culture specialist with expertise in helping others get happier and more successful!  She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture. She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network and a member of the National Speakers Association and Academy of Dental Management Consultants and recognized as a leader in consulting by Dentistry Today.   She is author of two books; “Ta-Dah! And “Rise & Shine!”, and a contributing author for many dental magazines.  She also publishes a monthly newsletter entitled “Show Your Shine”. Judy Kay lives in MN with her awesome husband Steve who makes her special coffee every morning and Zoe…it's all about me, 7 pound Yorkie!

AADOM Radio & Care Credit are Excited to Present- Penny Reed Make Treatment Presentations More like DISNEY and Less Like The IRS Most dental offices have another practice within their practice when you consider the amount of unscheduled treatment that walks out the door each day. Nothing can be more disheartening than sitting down with the patient to review their treatment plan and find that they really don’t seem to value or want to spend the money on their needed treatment. The ultimate way to work smarter, not harder is to lead your team to greater case acceptance success. Learning Objectives: • Learn how to be more like Disney in your approach to engaging the patient and inspiring them to want their ideal treatment • Discover the case killers that most practices are currently doing that confuse and turn off the patient • Identify the most powerful strategies, questions, and phrases you must implement to have your patients schedule today • Simplify the financial agreement process to make it easier for patients to say yes More About Penny Reed: Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, Academy of Dental Management consultants, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker’s Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business, on iTunes. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic.

From terrified dental patient to popular international speakerand dental consultant, Lois Banta, CEO of Banta Consulting, Inc., has been involved in dentistry for more than 30 years. With extraordinary insight into the dynamics that make a practice successful, Lois delivers her message with enthusiasm and heartfelt conviction. Lois Banta's SCI approach (See, Commit, and Implement) has allowed her to take practices from mediocrity to excellence. Her no-nonsense approach and tenacity have earned this 5 ft. tall dynamo the apt reputation, “Ten Feet Tall & Bullet Proof.” As a staff trainer and team builder, Lois has an effective way of teaching the entire dental staff how to move in the same direction, while doing their individual tasks. Her recipe for success is for practices of all sizes and her program a “must have” for dentists who are committed to reaching their potential. Lois is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 32 years of dental experience and consults and speaks nationally and internationally. She is the new owner of The Speaking Consulting Network, and a member of ADMC and AADPA. To contact Lois: Office-816/847-2055, Address: 33010 NE Pink Hill Rd, Grain Valley, MO 64029, Email: lois@bantaconsulting.com or check out her website: www.bantaconsulting.com. We love you Lois! Thank for sharing your wisdom and knowledge! To contact our hosts please email help@veritasdentalresources.com.

Email Wayne at woplinger@benco.com with the Subject Line “Dentistry Uncensored” for a Free Practice Appraisal!   Email Kay at khuff@benco.com with the Subject Line “Dentistry Uncensored” to get $800 off your Practice Assessment until September 30th 2017 - that’s $2,195 instead of $2,995!   Wayne Oplinger - Transition Analyst at Benco Dental Wayne Oplinger, started with Benco Dental as a local Territory Representative 6 years ago, in 2011, covering Westchester County NY, Southern CT and Northern NJ. After 3 years, he successfully built his territory sales in excess of $3 million dollars. After 4 years, Benco Dental asked Wayne to take on a new position, Practice Transitions Analyst. In this capacity, Wayne would be the single point of contact for Benco customers, TRs and transition partners, by developing customized transition solutions for Benco Customers. Prior to joining Benco Dental, Wayne was a small business owner for over 15 years. Wayne can relate well to dentist owners because his small business, albeit not in dental, was very similar in production figures, overhead, and profits. In addition to being a transitions resource for Dentists throughout the country, Wayne is well sought out speaker, speaking at major dental meetings, local study clubs, as well as dental schools.   Kay Huff RDA - Director of Dental Coaching at Benco Dental Kay Huff RDA began her career in dentistry as an assistant to an assistant” in 1981. With great determination, Kay gained knowledge and experience as she worked her way to the front office team. Kay defined herself as being a “true team player” in positions of Treatment Coordinator and Office Manager, always doing whatever it took each and every day to make a difference in her practice. It was over 30 years ago that Kay began helping teams as a Dental Practice Coach, and she proudly has been the driving force for hundreds of practices to reach and exceed their professional goals. Kay is passionate about her work and carries a strong background in dental business systems, team motivation, leadership, and practice profitability. Kay is a dynamic dental speaker who fills her programs with plenty of laughs and tangible practice management tools they can take directly back to their practice and apply immediately. She is a Certified Consultant in Employment Law Compliance with Bent Ericksen & Associates, as well as a board member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a member of the American Association of Dental Office Managers (AADOM). Additionally, Kay received first place in the Spotlight on Speaking Competition at the 2016 Speaking Consulting Network conference in Santa Fe, New Mexico.   www.Benco.com

"The clinical aspect is only one part. The people skills, the communication skills, and the business skills are some of the most important parts of running a practice."   Linda Miles, CSP, CMC, Virginia Beach, VA, is an internationally recognized consultant, speaker and author on dental practice and staff development. Linda is a successful businesswoman who not only founded LLM&A, a leading INC 500 dental management consulting firm in 1978; but also founded the Speaking Consulting Network in 1997. She sold those two businesses in 2007 and 2010 to devote more time to Co-founding the Oral Cancer Cause (OCC) in 2013. Linda has spoken in all 50 states and on four continents authored three books and mentored many other dental consultants.    Linda Miles  w: 757 721 3125 c: 757 619 1026 lindamiles@cox.net   www.AskLindaMiles.com www.oralcancercause.org.