Get Off the Dental Treadmill Podcast: Great Dentistry by Dentists Who Lead

We are excited to have Tiffany Wuebben back with us today to talk about how dentistry is evolving and what the future looks like! We are seeing more doctors owning multiple practices, which means supporting patients and practices in a larger way. We need to support our teams with the language of leadership, empowerment and self ownership to be able to grow, gain and continue to succeed; all while expanding! Let's build practices to thrive, not just survive. As the Founder and CEO of The Hygienepreneur, Tiffany Wuebben, RDH is a published Author and speaker and is dedicated to serving the dental community in a big way. Tiffany's influence empowers the dental team to practice with an “ownership attitude” which leads to better clinical outcomes, higher case acceptance and more productivity for the practice. This solid base starts with mentorship, education and training.  Her book, Hygienepreneur: The Dental Hygienist's Guide to Achieving Career Success & Personal Transformation, outlines twenty-five key lessons for becoming the ultimate dental hygienist, one who provides the highest level of patient care, contributes significantly to practice revenue and gains new insights into mastering their destiny. With 30 years of dental experience, Tiffany is vested in practice and patient success through the growth and support of a highly profitable hygiene department. She has a unique passion for the field of dentistry and believes in giving back to the profession that has given so much to her.

We are excited to have Dr. Natanya Brown with us today to talk about processing our feelings productively. We have a tendency to distract ourselves from our own lives and from our feelings, which essentially makes it harder for us to show up in the ways that we really want to and in the most meaningful ways.  This impacts how we show up for our patients and practices, our marriages or close relationships, and most importantly how we show up for ourselves.  Dr. Natanya Brown is a board certified endodontist (with training from Tufts, Harvard, and the Univ. of Illinois at Chicago) as well as a certified life and weight loss coach (with training from The Life Coach School). Tapping into the power of mindfulness and coaching, she helps dentists decrease overwhelm, prioritize their personal goals, and create more joy in their lives. Her process has helped countless individuals decrease symptoms of burnout by equipping them with the ability to process stress productively and feel confident making choices so they live with intention. Dr. Natanya regularly presents on the topics of health, wellness and burnout to various dental organizations and is the host of The Life Coaching For Dentists Podcast.

Dr. William Moorehead is with us today to talk about adding IV moderate sedation to your practice, and how it can improve your productivity and bottom line. IV moderate sedation is used in only a small percentages of dental practices, and Dr. Moorehead sees the success those practices are having because of it. Think about how many people avoid going to the dentist becuase of their fears. What if you added the option of IV moderate sedation to your practice, to help ease these patients fears? Your practice could really thrive because of this option!   Dr. Moorhead has practiced family and sedation dentistry in Flemingsburg, Kentucky for over 30 years. He has served as President of the Blue Grass Dental Society in Lexington, Kentucky, and President of the Kentucky Dental Association. Dr. Moorhead has received Fellowships from the Dental Organization for Conscious Sedation, the Pierre Fauchard Academy, the International College of Dentists and the American College of Dentists. He is a member of the American Dental Society of Anesthesiology, American Dental Association, Kentucky Dental Association and the Blue Grass Dental Society. Dr. Moorhead has been developing systems to overcome the challenging issues of staff absenteeism, turnover, lack of quick and adequate training, and high overhead, and has thoroughly documented these systems for other dentists to use.  In some circles, he is known as Dr. Checklist.  He speaks on topics related to clinical efficiency, dental anesthesia and sedation, dental technology, medical emergencies, and leadership.  He also co-teaches a 90 hour course on moderate IV sedation.

Today we are talking with Ella Mullokandova about leading your team towards effectiveness and success. As practice owners, it's so important to create an environment and atmosphere for our team members to be able to come to work with passion and love for what they're doing; which ultimately helps you grow the business organically.    Ella brings two decades of expertise as a dental hygienist and a restorative dental partner. She is passionate about fostering long term relationships with people and providing the most comprehensive, quality dental care possible. Her passion for optimizing patient care and practice growth inspired her to co-found Converge Dental, where she shares an organized, systematic approach to improved patient care and practice profitability.   Ella Mullokandova, RDH, BSDH Convergedental.com

Marla Merritt is with us today to speak on Treatment Acceptance among our patients. How do we maximize treatment acceptance to better our practice? Marla is the VP of Strategic Partnerships for OrthoFi where she coordinates a broad range of company growth initiatives through strategic affiliations. Marla is known for her passionate and high-energy approach to leadership, marketing, and relationships with customers and partners. Marla joined OrthoFi's Executive Leadership Team in 2020. Prior to joining OrthoFi, Marla was CMO for OrthoBanc LLC where she lead the marketing, sales, training, and customer support teams. During her tenure there, OrthoBanc received 5 consecutive mentions on the Inc 5000 Fastest Growing Companies list and Marla won both the Exhibitor Magazines Sizzle award and the coveted Tradeshow Marketing All-Star award for her creativity in creating memorable exhibit spaces for industry meetings. Marla takes every opportunity to empower those around her and continually looks for ways to improve herself. Marla has raised 4 daughters and has 5 grandkids. She enjoys traveling with her husband, and game nights with family and friends.

We are excited to have Tiffany Wuebben with us today to talk about building a hygiene practice, within a practice. We are diving into the importance of supporting and teaching the hygiene team and empoweing leadership tp be hygiene driven.  As the Founder and CEO of The Hygienepreneur, Tiffany Wuebben, RDH is a published Author and speaker and is dedicated to serving the dental community in a big way. Tiffany's influence empowers the dental team to practice with an “ownership attitude” which leads to better clinical outcomes, higher case acceptance and more productivity for the practice. This solid base starts with mentorship, education and training. Her book, Hygienepreneur: The Dental Hygienist's Guide to Achieving Career Success and Personal Transformation, outlines twenty-five key lessons for becoming the ultimate dental hygienist, one who provides the highest level of patient care, contributes significantly to practice revenue and gains new insights into mastering their destiny. With 30 years of dental experience, Tiffany is vested in practice and patient success through the growth and support of a highly profitable hygiene department. She has a unique passion for the field of dentistry and believes in giving back to the profession that has given so much to her. Click the link below for a free download of Tiffany's book! http://bit.ly/42sQrwG

We have two wonderful guests today, Dr. Erica Zolnierczyk and Joy Lantz with Mini Sproutz! Today we are talking about childhood development related to dentistry and this is such an important topic that we should all be well aware of in the dentistry field! Joy Lantz has over 25 years of experience in the dental field with a background in dental hygiene.  She serves on the Board of Directors of the IAOM, and joined the team at Inspire Dental Wellness in 2020. Joy is a speaker, course presenter, and owner of Level Up Myo, specializing in educating colleagues about advanced myofunctional concepts and business development.  Dr. Erica Zolnierczyk (“Dr. Erica”) has been practicing General Dentistry with a focus on facial growth and airway development, tongue ties, and TMJ disorders for over 10 years. Her passion for finding the root cause of dental problems started with her own experiences of years of TMJ, headache problems, and dental issues.  She is committed to helping people with the most important human functions: nasal breathing and sleep, which can help prevent a lifetime of medical interventions and compromised quality of life. minisproutz.com  

Unlock your business's full potential and achieve optimal performance with Glenda Acevedo, the renowned Documentologist. As a Certified Systems Management Consultant, Glenda empowers professionals to streamline their operations through efficient and well-documented business systems. Adopting a systems-driven approach can unlock many benefits, including heightened productivity, increased business value, and the freedom to focus on strategic initiatives. Leveraging Glenda's expertise in systems management, along with her extensive background in employee training, program design and implementation, and customer education, Glenda becomes an invaluable asset for businesses seeking growth and success. With nearly three decades of experience in a Fortune 500 company, Glenda is a seasoned professional adept at fostering partnerships, expanding networks, and driving informed buying decisions.

A lot of things distract us every single day. It's so important to be intentional to understand how distracted we really are. Are you taking any time during your day to just sit back and reset? Samantha Jones is with us today to talk about Traction vs. Distraction. Samantha Jones began her career in dentistry at the age of 16, cultivating her skills in and passion for communication and relationship-building over three decades.  By her 20s, she transitioned into a dental practice manager role, focusing on administrative strategies to develop practices and teams. Sam co-founded Compass Dental Practice Solutions, offering support, knowledge, and strategies that contributed to her own success. Simultaneously, she served as the Chief Operations Officer for a small dental group, where she developed administrative and clinical systems now utilized in hundreds of practices across the country. This experience provided invaluable insight into the challenges dental teams face today. Specializing in helping owners transform their solo practices into thriving multi-practice entities, Sam recognized that distractions and unclear direction were often the root causes of challenges. Intrigued by the behaviors driving these issues, she obtained an Applied Neuroscience certification to gain a deeper understanding of brain functions and their influence on everyday interactions. Her company, Cre8wise Movement, is dedicated to using evidence-based brain science to facilitate insights, direction, and progress in professionals' lives and businesses. Samantha has earned a reputation as an influencer and thought leader in intentional communication, dental business operations, relationship building, team development, and empowering leaders.

We are all familiar with the term "Operating System" as it relates to our phones and computers, the things that run in the background that makes everything run and act as a cohesive whole. But, what about the business operating system? It's what is running in the background to help create a really cohesive company. This operating system makes sure that all the different departments within your practice are acting as a whole and working for your vision, mission and values. Josey Sewell is with us today to share more on operating systems and why you need one! Josey is a DEO Partner and the Co-Founder of DEO MAP, the first business operating system built specifically for growing dental companies. An RDH, with 15+ years of experience, she has held many executive roles including COO of a rapid-growth, multi-location dental group. With 10k direct coaching and facilitation hours, she is a sought-after expert and speaker. Having spearheaded DEO MAP,'s creation Josey is leading its charge, with big impacts on the dental groups that implement it – higher staff retention, aligned operations, lean systems, and more all resulting in happy healthy teams, increased profitability, and growth. Many dental entrepreneurs are already singing DEO MAP's praises and with more using it every day, Josey believes it can revolutionize the industry.

Dr. Chris Majors is back with us today to talk about the financial life cycle of a doctor. Every dentist starts with their license and starts practicing, but not all have a vision on how to flourish and that includes how they handle money. Dr. Majors is sharing from his experience how to help you not feel hostage to your financial plan. Before Dr. Majors became a strategy advisor, he spent 23 years in full time clinical practice.  A native of Kansas and graduate of the UMKC School of Dentistry, Chris lives in Wichita with his wife (of 25 years) and their four children.   At the age of 49, Chris sold his 13-doctor thriving practice to pursue a second half career. After hanging up the hand piece, Chris shifted his energy to bringing specialized business advisory and executive level coaching to dentists.  He is also serves as a senior advisor for a healthcare startup company called Fair Market Health.     As an experienced dentist, entrepreneur, and coach, Chris focuses his work on creating customized financial strategies, insurance alternatives, and investment opportunities for doctors.  His chief aim is to help people flourish in life and work.  

Today we are talking to Dr. Eric Roman abour finding, onboarding and managing right associate(s) for your practice(s). By doing this, the doors open up for you and your practice to be more successful, make more money, and continue to grow your practice to its fullest! Dr. Eric J. Roman has lived the true Dentist Entrepreneur journey, fulfilling roles as a dentist, clinical director, founder, partner, CEO, coach, and consultant. He has no shortage of entertaining (and sometimes frightening) stories to tell about the two companies he built and “exited”, the most recent being CarolinasDentist, which he successfully exited as CEO in 2019. After a few months of thoughtful time off to re-calibrate, Eric stepped back into the role of entrepreneur and visionary to establish a handful of companies in the dental industry and beyond. This included Traction for Dental (Dentistry's only EOS Implementation focused solely on dental groups), joyFULL People (training for team culture and engagement), and a coaching company focused on dental executives. In the fall of 2021, these companies were acquired by the DEO to accelerate their shared vision to serve dental organizations. Eric is excited to continue sharing his energy and his experiences to help accelerate the transformation of our industry.

Josey Sewell is with us today to talk about your team's growth - in, up or out. Josey brings a lot of great information on growing your team and what you need to be doing. Connect, measure, coach - inspire your team! Josey is a DEO Partner and the Co-Founder of DEO MAP, the first business operating system built specifically for growing dental companies. An RDH, with 15+ years of experience, she has held many executive roles including COO of a rapid-growth, multi-location dental group. With 10k direct coaching and facilitation hours, she is a sought-after expert and speaker. Having spearheaded DEO MAP,'s creation Josey is leading its charge, with big impacts on the dental groups that implement it – higher staff retention, aligned operations, lean systems, and more all resulting in happy healthy teams, increased profitability, and growth. Many dental entrepreneurs are already singing DEO MAP's praises and with more using it every day, Josey believes it can revolutionize the industry.

Dr. Chris Majors is with us today to discuss a thriving doctor. Are you overloaded or available? Dr. Majors states that when we can focus on who we're becoming, the patients, dentistry and the money will follow and you'll you'll begin to thrive. I couldn't agree more! Before Dr. Majors became a strategy advisor, he spent 23 years in full time clinical practice.  A native of Kansas and graduate of the UMKC School of Dentistry, Chris lives in Wichita with his wife (of 25 years) and their four children.   At the age of 49, Chris sold his 13-doctor thriving practice to pursue a second half career. After hanging up the hand piece, Chris shifted his energy to bringing specialized business advisory and executive level coaching to dentists.  He is also serves as a senior advisor for a healthcare startup company called Fair Market Health.     As an experienced dentist, entrepreneur, and coach, Chris focuses his work on creating customized financial strategies, insurance alternatives, and investment opportunities for doctors.  His chief aim is to help people flourish in life and work.      

It's a pleasure to have Wes Read back with us today! Today Wes is sharing with us how to determine your "break-even" as a dental practice owner. Accounting topics are important for us all to cover and understand on a regular basis, so we appreciate you being with us, Wes!   Wes Read is the founder of PracticeCFO, a financial planning and CPA firm specializing in dental practice owners. He has been working with dental practice owners since 2007 to help them effectively manage their taxes, 401(k), debt, student loans, business budgets, personal financial planning, investments, and retirement planning Earlier in his career, Wes had audited the financial statements of fortune 500 corporations during his employment at Ernst and Young LLP, the third largest accounting firm in the country.  After his time with Ernst and Young, Wes joined the wealth management division of Moss Adams Wealth Advisors LLC. Wes worked with some of the industry's top thinkers in managing approximately one billion dollars of client assets. Prior to his professional experience, Wes received a bachelor and master's degrees, both in accounting from Brigham Young University; programs that are recognized in the top accounting schools in the nation

Shelley Renee is back with us today to talk about Working from Purpose. Your purpose already exists; your team is formed for the purpose. Your team has a reason for coming in, they want to make a difference and make meaning. They want to work for the purpose! Shelley is an old friend of mine, so you're going to have a lot of fun learning from her about how she helps dental practices. She's the oldest of seven kids and has over 30+ years in dentistry; from employee to dental consultant, married to a dentist/owning their own practice. She learned dentistry inside out,  and upside down! She is a Certified Practitioner in systemic team coaching – accredited by EMCC – European coaches, and has trained with 2 of the best practice management coaches in this country. Welcome back, Shelley!

Today we are talking with Wes Read on financial advice dentists need in today's environment. The business side of dentistry can be tricky, and isn't covered as much as it should be in dental schooling. Things are always changing and as dental professionals, it's important to stay in the know of new financial changes, requirements, etc. Wes provides valuable insite on financial advice to help us in today's envirornment. Wes Read is the founder of PracticeCFO, a financial planning and CPA firm specializing in dental practice owners. He has been working with dental practice owners since 2007 to help them effectively manage their taxes, 401(k), debt, student loans, business budgets, personal financial planning, investments, and retirement planning. Earlier in his career, Wes had audited the financial statements of fortune 500 corporations during his employment at Ernst and Young LLP, the third largest accounting firm in the country.  After his time with Ernst and Young, Wes joined the wealth management division of Moss Adams Wealth Advisors LLC. Wes worked with some of the industry's top thinkers in managing approximately one billion dollars of client assets. Prior to his professional experience, Wes received a bachelor and master's degrees, both in accounting from Brigham Young University; programs that are recognized in the top accounting schools in the nation.

Dr. Taylor Clark is back with us today to talk about 3 things that every dentist should do to get more patients to say yes. These 3 things are very easy to incorporate into your practice, and in return you will see more patients that are happy to come back.  Dr. Taylor Clark is the best-selling author of the hit book  Beating All Odds- Discover Exactly How You Can Succeed in Life and Work. He is a dentist, entrepreneur, author, business coach and speaker whose passion is making life better for people. His accomplishments have been recognized in media of every kind throughout the United States. He can help you set and begin to achieve big goals quickly and easily. He can also help you avoid the mistakes that may be killing your chances for personal success and happiness. Be sure to have a pen and paper handy. He'll be giving you information you won't want to miss. 

Elijah Desmond is back with us to talk about investing in your team, and learning their love language. Dental practices focus on investing in products and services, and often times the least invested in (which is more important in the entire practice) is in their people. People have different love languages and how they would like to be invested in, which is important to understand each person's love language and how they are motivated. Culture is everything - invest in your people!   At just 15 years old, Elijah Desmon started his career as a motivational speaker for kids. His passion is changing lives by helping people realize the beautiful mind they were born with! He is a proud graduate of The Ohio State University with a Bachelor's Degree in Dental Hygiene. Elijah has lived in Honolulu, Las Vegas and now resides in South Florida with his wife and 3 year-old daughter Chloe. In his free time, Elijah loves going on cruises!

Dr. Karen and Dr. Laura are back with us today to talk about how focusing on the total well-being of a practice team allows each dental professional to thrive professionaly, personally and financially. We want to create the environment where everyone can succeed in all avenues of their lives and it's a pleasure to have Dr. Karen and Dr. Laura back with us today to talk about this!   Dr. Karen is co-founder of The Mint Door - an exclusive members' club for women doctors who crave the very best for their mind body and spirit. She is an internationally accredited professional life coach and the founder of Balanced Doctor where she supports busy dentists and physicians juggle demanding careers and full family lives. Dr. Karen is the Co-Chair of the Coaching Committee and Sub-Committee Chair for the Physicians with Young Families Coaching Program for the American Medical Women's Association, Project Manager of The Dental Avengers for Mental Wellness, a member of Dental Entrepreneur Woman, and a member of Dental Speaker Institute.   Dr. Laura is also co-founder of The Mint Door alongside Dr. Karen. Dr. Laura is a certified Optimize Life Coach and Certified Yoga Alliance Breathwork Coach. She founded Reclaim Your Balance where she empowers empath women dentists to thrive professionally and personally.   Dr. Laura is a Fellowship Candidate and member with the Dental Speaker Institute, Community Builder of The Dental Avengers for Mental Wellness, a member of the Dental Entrepreneur Woman, and a vegan chef.

It's 2023, is your dental house in order? Shelley Renee is with us today to talk about getting your dental house in order! Shelley Renee is an old friend of mine, she you're going to have a lot of fun learning from her about how she helps dental practices. She's the oldest of seven kids and has over 30+ years in dentistry; from employee to dental consultant, married to a dentist/owning their own practice. She learned dentistry inside out,  and upside down! She is a Certified Practitioner in systemic team coaching - accredited by EMCC - European coaches, and has trained with 2 of the best practice management coaches in this country. Welcome back, Shelley!

Dr. Taylor Clark is with us today for a very unique topic you won't want to miss. We are talking about why every dental owner should consider running a dental assisting school in their office. Let's live in abundance and help ourselves, while we help other dentists along the way! Dr. Taylor Clark is the best-selling author of the hit book Beating All Odds- Discover Exactly How You Can Succeed in Life and Work. He is a dentist, entrepreneur, author, business coach and speaker whose passion is making life better for people. His accomplishments have been recognized in media of every kind throughout the United States. He can help you set and begin to achieve big goals quickly and easily. He can also help you avoid the mistakes that may be killing your chances for personal success and happiness. Be sure to have a pen and paper handy. He'll be giving you information you won't want to miss. 

Dr. Dave Striegel is back with us today to talk about creating a practice culture that team members want to be a part of, and will sacrifice to stay in. It's very important to understand what people are after, and what they really want. Can you give them what they need? Dr. Dave sees these 4 primary things that attract people and retain them 1. Growth 2. Connection 3. Compensation 4. Balance. Are you giving you team members these? Dr. Dave Striegel's unique background, with a Ph.D. in sport psychology, coupled with his highly engaging, no-nonsense communication style have led to over 30 years of success as a performance coach and speaker. He has worked with individuals and organizations including professional and elite amateur athletes, Fortune 500 executives, small business owners, law enforcement specialists and, yes, dentists of all types. A sampling of his client list includes executives from Morgan Stanley and Merrill Lynch, athletes on the PGA, LPGA, ATP & WTA Tours, MLB, NBA, NFL, NHL and US Ski Team as well as members of FBI Hostage Rescue Teams. While drawing on his extensive experience, Dr. Dave has developed a niche helping dentists and their team leaders utilize the latest advancements in leadership science to guide their teams toward building healthy, high performing, practice cultures.

Dr. Len is back with us today to talk about what dental practices should be doing for more visibility and credibility. Dr. Len shares advice on why you should stop your marketing spend until you have a steady flow of reviews for your practice. This is one of the biggest mistakes that Dr. Len sees with practices, that practice owners are spending tons on marketing without the reviews to back it up. Chosen as one of the top leaders in dental consulting by Dentistry Today, Len Tau, DMD, has dedicated his professional life to improving dentistry for both patients and other dentists.  After purchasing his practice, the Pennsylvania Center for Dental Excellence in Philadelphia in 2007, Len practiced full-time while consulting to other dental practices, training thousands of dentists about reputation marketing, leading the dental division of BirdEye, a reputation marketing platform, and hosting the popular, Raving Patients podcast. He recently authored the book Raving Patients and the soon to be released 100 Tips to 100 Reviews in 100 Days  In 2018, Len cut down to practicing dentistry two days per week to focus additional time and attention to helping other dentists build broad and compelling online footprints that attract hundreds of new patients to their practices.  In October 2021 he sold his dental practice but continues to provide his patients dental care 2 days per week while commuting from Parkland , Florida where he has resided since October 2020.   Len lectures nationally and internationally on using internet marketing, social media, and reputation marketing to make dental offices more visible and credible as well as how to increase their case acceptance. 

Elijah Desmond is with us today to share his marketing tips and tricks for dental professionals!   At 15 years old, Elijah started his career as a motivational speaker for kids. His passion is changing lives by helping people realize the beautiful mind they were born with! He is a proud graduate of Ohio State University with a Bachelor's Degree in Dental Hygiene. Elijah resides in South Florida with his wife and 3 year old daughter, Chloe. Welcome Elijah!

Dr. Karen Tindall and Dr. Laura Schwindt both left dentistry to take a step back to look at dentistry at a different angle. Both experienced burnout while practicing and didn't even know it was happening. They are with us today to share the challenges dental professionals feel burdended with, and how to lighten their load.   Dr. Karen is co-founder of The Mint Door - an exclusive members' club for women doctors who crave the very best for their mind body and spirit. She is an internationally accredited professional life coach and the founder of Balanced Doctor where she supports busy dentists and physicians juggle demanding careers and full family lives. She is also the Co-Chair of the Coaching Committee and Sub-Committee Chair for the Physicians with Young Families Coaching Program for the American Medical Women's Association, Project Manager of The Dental Avengers for Mental Wellness, a member of Dental Entrepreneur Woman, and a member of Dental Speaker Institute. Dr. Laura is also co-founder of The Mint Door alongside Dr. Karen. Dr. Laura is a certified Optimize Life Coach and Certified Yoga Alliance Breathwork Coach. She founded Reclaim Your Balance where she empowers empath women dentists to thrive professionally and personally. Dr. Laura is a Fellowship Candidate and member with the Dental Speaker Institute, Community Builder of The Dental Avengers for Mental Wellness, a member of the Dental Entrepreneur Woman, and a vegan chef.

Today we are talking with Dr. Dave Striegel about leading your team when the world around them is full of fear. While going through the pandemic, fear was in many area's of our lives. How can you lead your team through this?  Dr. Dave Striegel's unique background, with a Ph.D. in sport psychology, coupled with his highly engaging, no-nonsense communication style have led to over 30 years of success as a performance coach and speaker. He has worked with individuals and organizations including professional and elite amateur athletes, Fortune 500 executives, small business owners, law enforcement specialists and, yes, dentists of all types. A sampling of his client list includes executives from Morgan Stanley and Merrill Lynch, athletes on the PGA, LPGA, ATP & WTA Tours, MLB, NBA, NFL, NHL and US Ski Team as well as members of FBI Hostage Rescue Teams. While drawing on his extensive experience, Dr. Dave has developed a niche helping dentists and their team leaders utilize the latest advancements in leadership science to guide their teams toward building healthy, high performing, practice cultures.

Dr. Len Tau is with us today to talk about his journey in dentistry and how he was able to get off of the dental treadmill. You won't want to miss his story! Chosen as one of the top leaders in dental consulting by Dentistry Today, Len Tau, DMD, has dedicated his professional life to improving dentistry for both patients and other dentists. After purchasing his practice, the Pennsylvania Center for Dental Excellence in Philadelphia in 2007, Len practiced full-time while consulting to other dental practices, training thousands of dentists about reputation marketing, leading the dental division of BirdEye, a reputation marketing platform, and hosting the popular, Raving Patients podcast. He recently authored the book Raving Patients and the soon to be released 100 Tips to 100 Reviews in 100 Days In 2018, Len cut down to practicing dentistry two days per week to focus additional time and attention to helping other dentists build broad and compelling online footprints that attract hundreds of new patients to their practices.  In October 2021 he sold his dental practice but continues to provide his patients dental care 2 days per week while commuting from Parkland, Florida where he has resided since October 2020.  Len lectures nationally and internationally on using internet marketing, social media, and reputation marketing to make dental offices more visible and credible as well as how to increase their case acceptance.

Dr. Ginger Bratzel is back with us today to talk about how we can make our business more 'attractive' for new patients. Thanks for coming back on, Dr. Bratzel! Dr. Ginger Bratzel is the founder and creator of Rio Grande DATP LLC. Ginger started her professional career as a dentist where she developed systems and strategies to increase patient and client attraction to create business growth. From Ginger's own success, soon health care providers and other service providers from around the country were asking her to work with them in their businesses, too, And she quickly began coaching private clients on how to do it, as well. Ginger was invited to consult and be the lead coach for one of the largest healthcare marketing companies in the nation to their top-level clients teaching them her proven step-by-step program to show owners exactly how to attract more of the right kind of patients, clients, and customers. Ginger is known for her “no holds barred and shoot straight from the hip” approach to business growth as well as getting and keeping clients.  

Today we are talking to Dr. Ginger Bratzel about how much time and energy a practice owner should dedicate towards marketing. The right marketing initiatives are important for the success of your practice, and Dr. Bratzel is sharing with us her knowledge on marketing within a dental practice. Dr. Ginger Bratzel is the founder and creator of Rio Grande DATP LLC. Ginger started her professional career as a dentist where she developed systems and strategies to increase patient and client attraction to create business growth. From Ginger's own success, soon health care providers and other service providers from around the country were asking her to work with them in their businesses, too, And she quickly began coaching private clients on how to do it, as well. Ginger was invited to consult and be the lead coach for one of the largest healthcare marketing companies in the nation to their top-level clients teaching them her proven step-by-step program to show owners exactly how to attract more of the right kind of patients, clients, and customers. Ginger is known for her “no holds barred and shoot straight from the hip” approach to business growth as well as getting and keeping clients.

Chuck Blakeman is back with us for part 7 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). Today we are talking about what does it mean to have a mature business? One of the fundamental mistakes we make is to measure our business against itself instead of what it provides to us as business owners. A business is mature if:  1. The business owner is no longer the only producer. They may produce, but it's a choice.  and 2. The business makes money when the owner is somewhere else. Meaning, the business is producing time and money. A mature business always has two attributes: time and money.

Chuck Blakeman is back with us for part 6 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). Today we are going more in depth about dual tracking. The Tyranny of the Urgent and the Priority of the Important both have to be dual tracked if you're ever going to get off of the treadmill. Dual Tracking says, "how do I use one activity to make money today, while I'm also using that activity to set me up to have a business that makes money down the road?"

Chuck Blakeman is back with us for part 5 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). Today we are going more in depth about the tyranny of the urgent and the priority of the important. This is what we see as the biggest reason people don't get involved or don't take time out to really focus on what needs to happen. We are talking with Chuck today about the reasons why.

Chuck Blakeman is back with us for part 4 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). Today we are talking about being ambitiously lazy by dual tracking. If you're an income producer, you are working hard - you're simply ambitious. But if you are a business owner and you're building a business that makes money instead of you trying to make money, then you're going to be ambitiously lazy. What we mean by that is you work really hard upfront, because you intend to not work so hard going forward; to build a business that will free you to do something else when you want to, even if it's starting another business. Listen in for more from Chuck!              

Chuck Blakeman is back with us for part 3 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). Today we are talking about two opposing realities of business owners; the tyranny of the urgent and the priority of the important. Do you let the tyranny of the urgent take over, or do you carve out time for the priority of the important? 

Chuck Blakeman is back with us for part 2 of our new series covering different elements and tools from his first book, Making Money is Killing Your Business (MMIKYB). "Do I see the world as an income producer or as a business owner do I see my business growing up? Do I expect it? Or do I just hope it will happen? Change your intention and watch what happens." Listen in for more from Chuck in part 2 of this series!                

We are starting a new short series here on the Get Off the Treadmill Podcast where for the next several weeks we have the pleasure of hearing from Chuck Blakeman about different elements and tools from his first book, Making Money Is Killing Your Business (MMIKYB). MMIKYB was written to bring clarity and hope so you can take the risks to move to a stage 5 or 6 of business ownership and get off of the treadmill. It has fundamentals of business in ways you may have not seen before, which we have heard from hundreds of people that it has not only changed their business, but their life, too.                 

Have you ever thought to look at a resume very last when hiring for a position? Dr. Michael Neal is with us today to talk about why hiring based solely on experience has such a high failure rate. Dr. Michael Neal is an Optometrist and the Founder of Build My Team, a company dedicated to helping healthcare professionals find the right team members for their practices. Over the many years of growing his practice, he has invented a scientific and predictable way to hire superstar team members. Dr. Neal takes the guesswork out of hiring with this scientific process and saves other healthcare providers valuable time while helping to reduce turnover.  

Reputation management is vital when it comes to the success of your practice. Ian McNickle is with us today to discuss reputation management and the importance of monitoring and managing what's happening online and what people are seeing and hearing about your practice. Ian McNickle is a Co-Founder and Partner at WEO Media, an award-winning dental marketing agency providing a wide range of digital marketing services to general dentists and dental specialists alike. Under his leadership WEO Media has quickly grown to become one of the largest and most widely respected dental marketing firms in the country, and has garnered an impressive list of industry endorsements. WEO Media is a 4X “Best of Class” Award winner for Websites and Online Marketing. It is the top award in the dental industry, and is presented at the annual ADA conference each year. Ian has twice been named a Top CE Leader and Consultant by Dentistry Today (2020 & 2019). He writes articles for numerous industry publications, and recently published his first book “Mastering Practice Growth – The Definitive Guide to Growing Your Dental Practice or Group”.  Ian frequently lectures at major dental conferences and study clubs all over North America. Ian has a BS in Mechanical Engineering from Washington State University and an MBA from the University of Washington.   weomedia.com

Today we are talking with Dr. Michael Neal on how to attract and retain the best talent in the world, who never want to leave. Something we all want in our practices!  Dr. Michael Neal is an Optometrist and the Founder of Build My Team, a company dedicated to helping healthcare professionals find the right team members for their practices. Over the many years of growing his practice, he has invented a scientific and predictable way to hire superstar team members. Dr. Neal takes the guesswork out of hiring with this scientific process and saves other healthcare providers valuable time while helping to reduce turnover.

Today we are talking with Ian McNickle about online marketing, and the best practices you can implement to drive new patient growth! Ian McNickle is a Co-Founder and Partner at WEO Media, an award-winning dental marketing agency providing a wide range of digital marketing services to general dentists and dental specialists alike. Under his leadership WEO Media has quickly grown to become one of the largest and most widely respected dental marketing firms in the country, and has garnered an impressive list of industry endorsements. WEO Media is a 4X “Best of Class” Award winner for Websites and Online Marketing. It is the top award in the dental industry, and is presented at the annual ADA conference each year. Ian has twice been named a Top CE Leader and Consultant by Dentistry Today (2020 & 2019). He writes articles for numerous industry publications, and recently published his first book “Mastering Practice Growth – The Definitive Guide to Growing Your Dental Practice or Group”.  Ian frequently lectures at major dental conferences and study clubs all over North America. Ian has a BS in Mechanical Engineering from Washington State University and an MBA from the University of Washington.   weomedia.com info@weomedia.com

We need to do good things for our patients first, before we can expect that they will want to do good things for us. It was starts with reciprocity and the golden rule of: treat others the way you want to be treated. Dr. Rich Madow is back with us today to give us his insight on multiple ways to create a memorable patient experience. He dives in on the 3 first impressions a patient has, and how we can make those the best for that patient.  Co-founder of The Madow Center for Dental Practice Success, author of over one thousand published articles, in-demand speaker, and a Dentistry Today’s “Leader in Dental Education” for over ten years running, Dr. Rich Madow has been helping dentists and team members succeed for over thirty years. Dr. Rich has lectured to standing room only crowds in practically every major city in The United States, Canada and beyond. Known for his hilarious, spontaneous style and content packed programs, he loves teaching dentists and team members how to enjoy their careers, super charge their practices, define and create their own personal success, increase profitability, and have more fun than ever before. Madow.com rich@madow.com

Dr. Rich Madow is with us today to share 4 dumb things that smart dentists do. Are you doing any of these in your practice?! Co-founder of The Madow Center for Dental Practice Success, author of over one thousand published articles, in-demand speaker, and a Dentistry Today’s “Leader in Dental Education” for over ten years running, Dr. Richard Madow has been helping dentists and team members succeed for over thirty years. Dr. Rich has lectured to standing room only crowds in practically every major city in The United States, Canada and beyond. Known for his hilarious, spontaneous style and content packed programs, he loves teaching dentists and team members how to enjoy their careers, super charge their practices, define and create their own personal success, increase profitability, and have more fun than ever before. Madow.com rich@madow.com

We're taught in dentistry to find someone's pain point. But what if we focus on the joy point instead? Pain points in life and in dentistry are things you're running away from. Joy points are much more motivating and should be where all our focus is. A joy point is running towards something you like; it energizes you and it can help you. When you find something in your patients mouth that needs work, are you talking in corrective/clinical terms about fixing that bad thing? Or are you showing them the benefits of having it fixed? Having this mindset shift on how to communicate with your patients can complete change the situation for the better. Focus on their joy points rather than the pain points.

When building a dental practice, being profitable is always one of the main goals. Steve Anderson is with us today to discuss 3 steps to get you there: 1. FISTS (FICO score, Intelligent spending, Satisfy passion, Time for relationships, Savings) 2. Real Estate Broker 3. Accountable Professionals Build a solid foundation so that you can build the profitable dental practice of your dreams! In everything he does, DentalEase author Steve Anderson loves to impact others and leave a lasting legacy of improvement. For dentists, that means showing them how to renovate or construct the dental practice of their dreams, save at least ten thousand dollars in the process, and build a dental practice that is stress-free and profitable. The result of 30 years of passionate effort, the DentalEase program is Steve’s not-so-secret weapon to practice perfection, and he’s here to share his method  s with the world. His singular goal is to make any dentist’s dream practice a reality. Starting his construction career in 1984, he has specialized in building dental offices since 1997 through his company Denco Dental Construction Inc. In that time he worked with over 1,000 dentists, assisting them in designing and building the dental office they have always dreamed of owning and practicing in. Anderson is the only general contractor in Arizona who is endorsed by the Arizona Dental Association. He also provides CE credits for seminars which he teaches at dental schools and special engagements. His new book, DentalEase: The Essential Guide to Creating the Stress-Free and Profitable Dental Practice of Your Dreams, is a detailed written account of his expert knowledge on the subject. The goal of this essential guide is to assist dentists in making educated decisions effortlessly and minimizing the painful (and expensive) lessons many experience. Steve knows how to create a dream dental practice from the ground up, literally, so dentists can achieve their goal in their practice that fits their vision. He knows first-hand how hard it is for dentists to figure out where to start or how to build the practice they envision on their own. Dentists have found the guide they’ve been looking for, calling DentalEase, “An incredible encyclopedia on how to attain success.” dreamdentalpractice.net

As soon as you begin to wonder if someone is a fit, they're probably not. When you keep someone who's a heroic jerk (Really productive but bad team member), that person is bringing everybody else's productivity down. And what message are you communicating to your team, practice, customers, by doing that?  As Maya Angelou once said, "when people show you who they are, believe them."

When employee engagement is down, do you think to check the employee or the leader? Empowerment is on the employee, engagement is on leadership. It's critical to understand who your employees are, and what motivates them in order to drive engagement and performance. Jeff Richins is with us to talk about how we can help team members become more engaged, and perform at a higher level. Jeff Richins is the President and CRO of Cambeo. He’s responsibilities include leading out all day-to-day operations and overseeing all sales activities and partnerships. Over his career, he has founded or has been a founding employee of 5 technology companies including Cambeo Dental. He is passionate about building products and creating systems that solve pain and help organizations grow. He lives in Utah with his wife, 5-year-old daughter and 2-year-old son. He loves to snow and water ski. Jeff graduated from Utah Valley University with a BA in Behavioral Science, psychology emphasis.   cambeodental.com

Today we are talking with Derick Van Ness about Dental Tax Savings and ways you could be saving each year, and putting more into your pocket. Derick brings some great ideas to the table that you can start implementing in your practice, today!   Derick is a Wealth Strategist who is passionate about helping people reach their full potential. His company, Big Life Financial, is focused on removing the mystery and misinformation surrounding money and financial strategy so people can live their BIGGEST LIFE! Derick believes that each person has something unique and valuable to contribute to the world, but that most people are never able to express that gift due to fear, doubt, or worry related to money. His mission is to eradicate that fear and fundamentally change the way that people think about and utilize money within the next generation. Derick’s company can help anyone but is specifically focused on small business owners, and has already helped 1000’s of them to create financial certainty and confidence. He is a straight shooter and has an uncanny ability to explain complex concepts in a simple way that allows clients to see massive results! In his free time, Derick enjoys racing sailboats, creating art, and competing in West Coast Swing dancing. He currently lives in his hometown of Draper, Utah after spending 20 years away living all over the US including: Washington DC, Brooklyn, Texas, and Southern California. biglifefinancial.com/appointment

Today we are with Amanda Wilson talking about launching specialty services and what it can do for you, your practice, and your clients! Amanda Wilson is an orthodontist/dental consultant and dental advisor by profession. After 10 years in private practice in the San Francisco Bay Area, she created StraightSmile Solutions® as an orthodontic consulting company that directly services dentists, dental specialists, and dental labs and their unique needs.  Amanda can consult on any orthodontic service, process, vendor or procedure but ultimately her core values are airway-focused (AirwayDontics™), non-extraction, non-surgical, early orthodontic treatment (My Phase 1 Smile™). Orthodontic lab fees are a concern, so through Bid My Ortho Lab™, she matches doctors and treatment plans with the best, lowest-price orthodontic lab solution.  She lives in Honolulu and loves spending time with her husband and her school-aged kids and volunteering as a Junior Girl Scout® Leader and for USA Swimming® as a Stroke and Turn Judge. At StraightSmile Solutions®, their goal ultimately is to educate doctors to create healthy and happy smiles. Amanda offers every guest who mentions the GOTT podcast a complimentary consulting session. They can schedule this here: www.straightsmilesolutions.com/contact

Why would a dentist want to own their own practice? There are many benefits such as: not paying rent to someone else and paying off their mortgage, the benefit of appreciation and the value of the building, benefits in cost control and more. We are excited to have Austin Hair and Nathan Palmer with us today to talk about real estate investment in the dental industry. Austin Hair is a partner at Leaders Real Estate Development. He is a former professional wakeboarding athlete for 12 years. Austin began investing in real estate at age 23, and started and sold 3 gyms between 2013 and 2019. He is the podcast host of Real Estate Secrets for Healthcare. Nathan Palmer has 13 years of experience in commercial real estate and is the founder of Leaders Real Estate Development/ He's also the podcast co-host of Real Estate Secrets for Healthcare.   ahair@leadersre.com npalmer@leadersre.com https://reuniversity.org https://leadersre.com      

Telemedicine allows us to compete in a mobile world where people want something done immediately. It allows us to get new (and returning) patients through the door very easily and efficiently. Two key early steps to getting telemedicine started in your practice that Dr. Greiwe shares with us are: 1. Choose a champion 2. Choose the right platform Listen in today how telemedicine can increase revenue and patient acquisition in your practice. Dr. Michael Greiwe is a surgeon by day and tech guru by night. He is a practicing orthopedic surgeon with OrthoCincy, near Cincinnati, Ohio, and the founder of the OrthoLive and SpringHealthLive telemedicine platforms. The platforms allow medical practices to deliver telemedicine visits through real-time HIPAA compliant video conferencing between provider and patient - increasing practice revenue, efficiency and patient satisfaction. Dr. Greiwe is a nationally recognized expert on how telemedicine technology is changing the practice of medicine. TV news stations and podcasts across America have interviewed him about the future of telemedicine, and how to use it to improve the patient experience.   mikegreiwe@ortholive.com info@ortholive.com