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Peter Johnson joins me today. We talk about his book, The Little Book of Family Treasure: Building Family Connection, Well-Being, and Legacy.And Peter explains how collaborative practice, more commonly known in the field of divorce, brings great value to the area of trusts and estates. You can learn more about Peter's work here: https://pwjohnson.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Ronald A. Alexander, PhD, MFT, SEP (Somatic Experiencing Practitioner) is a Creativity and Communication Consultant, and an Executive and Leadership Coach, with a private psychotherapy practice working with individuals, couples, families, and groups in Santa Monica, California. He is the Executive Director of the OpenMind® Training Institute, a leading-edge organization that offers personal and professional training programs in core creativity, mind-body therapies, transformational leadership, and mindfulness meditation. For more than forty-four years, Alexander has been a trainer of healthcare professionals in North America, as well as in Europe, Russia, Japan, China, and Australia. As a Mindfulness and Zen Buddhist practitioner, he specializes in utilizing mindfulness meditation in his professional and corporate work to help people transform their lives by accessing the mind states that open the portal to their core creativity.Alexander is a leading pioneer in the fields of Mindfulness Based Mind-Body Therapies, Gestalt Therapy, Somatic Experiencing, Ericksonian Mind-Body Therapies, Holistic Psychology, and Integrative and Behavioral Medicine. He is a long-time extension faculty member of the UCLA Departments of Humanities, Social Sciences, and Entertainment, a lecturer in the David Geffen School of Medicine, and an adjunct faculty member at Pacifica Graduate Institute and Pepperdine Universities. Alexander received his SEP Certificate from the Somatic Experiencing Trauma Institute in Boulder Colorado. He consulted with and received treatment from Milton H Erickson MD. He personally trained with Ernest Rossi and Steven Gilligan in Ericksonian Hypnotherapy as well as with Daniel P. Brown of the Harvard Medical Cambridge Hospital professional training's seminars in hypnosis and hypno-analysis. He trained with and was certified by the Los Angeles Gestalt Therapy Institute and with Erving and Miriam Polster PhD of the Gestalt Training Center of La Jolla. He also received training and supervision in Contemporary Gestalt and Family Therapies, Psychoanalytic Self-Psychology, Relational and Object Relations Therapies.Dr. Ronald Alexander, PhD is a leading Creativity and Communication Coach, International Clinical Trainer, Executive and Leadership Coach, with a private practice in Santa Monica, California. He is the originator of the OpenMind Training® Institute, a leading edge organization that offers personal and professional training programs in mindfulness based mind-body therapies, transformational leadership, and meditation. His unique method combines ancient wisdom teachings with Leadership Coaching and Core Creativity into a comprehensive integrated, behaviorally effective mind-body program. This system combines techniques that support strategies of personal, clinical, and corporate excellence and growth.Alexander's extensive training includes core creativity, conflict management, Gestalt therapy, leadership and organizational development, and vision and strategic planning. He pioneered the early values and vision-based models for current day leadership and professional coaching. He specializes in Mind-Body therapies and has been studying and teaching Mindfulness Meditation, Creative Visualization and Transpersonal Psychology since 1970. Alexander studied with and was influenced by noted leaders in these fields such as Ken Blanchard, Werner Erhard, Warren Bennis, Umberto Materana and Francesco Variela, and was one of the grandfathers of coaching along with Jim Rohn, Tony Robbins and Jack Canfield.To learn more about Dr. Ron and his work, visithttps://ronaldalexander.com
Problems start when we make false assumptions about entire generations, entire cohorts, and the individuals we meet who fall into one of them.So, what to do about it?First, recognize what we are doing. Next, take a moment to consider why people in that generation or cohort might tend to have the viewpoints they do. Consider how you can take into account this different perspective. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
You can be smart, experienced, and successful—and still find yourself shrinking in high-stakes conversations. In this episode, we unpack why this happens to so many accomplished women and why it has little to do with competence. You'll learn the subtle communication habits that quietly give away authority—and practical shifts you can use immediately to show up with calm certainty, clarity, and presence when it matters most.You'll learn the three most common ways accomplished women unintentionally diminish their impact: over-explaining, softening the ask, and waiting to be invited into the conversation. More importantly, you'll discover simple, powerful shifts that help you show up with clarity and calm authority when it matters most.This episode is for women executives and senior leaders who are ready to stop over-functioning and start leading from self-trust—without apology or second-guessing.In this episode, you'll learn:Why over-explaining can dilute credibility—even when your ideas are strong How softening language undermines otherwise reasonable asks Why waiting to be invited costs influence in senior rooms The mindset shift from being granted authority to assuming itIf this resonated, this is exactly the work I do with women executives who want to command high-stakes conversations with presence, clarity, and unshakable self-trust. If this sparked something in you, let's talk. Favor to AskIf you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease.Some resources for you:Come to my first-ever retreat! If you're an executive woman looking to become a more confident communicator and uplevel your presence and ability to command any room, join us HERE. It's April 30-May 3.Get 3 Strategies to Speak Up in Meetings here.Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosAbout me:Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did."Why didn't that option occur to me in the moment? Why did I feel like I needed permission?That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom.I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins.Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™.This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
We hear plenty of stereotypes about generations. In cohort theory, the emphasis is not on rigid boundaries set by birth years, but on shared experiences. Generations and cohorts themselves don't necessarily get us into trouble. False assumptions do.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
David Russell joins me today. We talk about his book, Bridging the Generational Divide: Generational Perspectives on Money. David says that his book is intended as a guide for advisors who are navigating family wealth, values, and conversations across generations. I say that it has valuable insights for anyone interested in these challenges. Advisors who are not financial advisors, family members, and others. One of my favorite takeaways is the idea that our perspective is shaped not only by our age in years, but also by life events and world events. You can reach David at his website: https://wealthandhonor.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In this episode, Karen shares 6 tips on what confident leaders do before they speak and how you can, too. These are things to do before even walking in the room to present or have a conversation.Learn how Karen's failure in one of her first corporate training presentations was the catalyst to put a fire in her to realize the value of preparation, changing her behavior and results in her next presentation. Listen for examples and use these practical tips:Tip #1: They get clear on the outcome.Tip #2: They decide how they want to show up.Tip #3: They regulate their body (breath and posture)Tip #4: They choose simplicity over impressingTip #5: They trust their experienceTip #6: Preparation creates presence (record yourself on video and watch it back!)Listen for more stories and examples to help you be more confident in your next conversation and be seen as the influential leader that you are. Favor to AskIf you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease. Some resources for you:Come to my first-ever retreat! If you're an executive woman looking to become a more confident communicator and uplevel your presence and ability to command any room, join us HERE. It's April 30-May 3.Get 3 Strategies to Speak Up in Meetings here. Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me:Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did."Why didn't that option occur to me in the moment? Why did I feel like I needed permission?That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom.I'm now on a mission to silence self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins.Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™.This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
HOW TO HAVE A RELATIONSHIP THAT IS SAFE AND SECURE! Coach Ken Canion will be back on all new episode of The Kim Jacobs Show on Monday, January 26th at 11:00 AM EST! He is America's #1, Communication Coach, certified relationship and personal development coach, author, media personality, and resident relationship expert on The Kim Jacobs Show!Set your reminder, tag a friend, and get ready to be inspired!Want to launch your own show? Email Kimjacobsshow@gmail.com or call 704-944-3534 to grab your seat in the next training.Support The Kim Jacobs Show and let us know in the comment section during our live broadcast and we will acknowledge your financial support!PayPal: paypal.me/KimjacobsincVenmo: @ThekimjacobsshowZelle or Apple Cash: 704-962-7161Subscribe on YouTube: YouTube.com/c/Kimjacobsshowand turn on notifications so you don't miss a moment!Become a supporter of this podcast: https://www.spreaker.com/podcast/the-kim-jacobs-show--2878190/support.
The direct ones are, well, direct. They are easy to see. Who wouldn't be offended? Indirect triggers are trickier. If I know the other person well, I may have a good guess at their indirect triggers. I can try not to create problems. I can consider those indirect triggers when I speak or don't – or act or don't.If I don't know the other person well, and I inadvertently hit an indirect trigger, I may know immediately, or not so soon. I could just assume that the other person is overreacting for no reason. That assumption doesn't help either of us. Instead, we can take a breath, consider the possibility that I have unintentionally hit a nerve and give a little grace. Better for both of us. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Dr. Mitch Abrams joins me to talk about his book, I'm Not F*cking Angry!: adjust the flame to get what you want and need. We discuss the distinction between anger and aggression, and our perceptions of aggression vs. assertiveness. Plus, some helpful insights about apologies: as the person offering one and as the person on the receiving end. You can learn more about his work and contact him through his website: https://drmitchabrams.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In this episode, Karen shares practical, real-world phrases and mindset shifts to help you hold your ground in conversations, redirect when needed, and communicate with calm confidence — without being confrontational or shutting others down.You'll learn how to protect your time, set boundaries gracefully, and stay grounded even when dealing with over-talkers, poor listeners, or conversations that go off the rails.What You'll LearnWhy “Here's what will work for me” is a powerful, confident phrase that moves conversations forward How to redirect conversations gracefully without offending or over-explaining Simple ways to include others and avoid being dominated by one voice Why silence can be one of your strongest communication tools How to share a differing perspective without sounding argumentative The mindset shift behind choosing relationship over being right Why clarity is kindness — to yourself and to others How confident communication is about being clear, not loud Key Phrases to Practice“Here's what will work for me.” “Let's change gears.” “I'd like to hear what others think.” “I see it differently.” “I have another perspective I'd like to share.” Big TakeawayConfidence isn't about overpowering others — it's about clarity, self-respect, and presence. You are allowed to take up space, set boundaries, and communicate your perspective with calm authority.Coaching & PracticeThese are skills that get stronger with practice. Inside Karen's coaching and group programs, including The Powerhouse, leaders practice these exact conversations in a safe, supportive environment — because senior leaders rarely have space to rehearse real-life communication.Final ReminderYou are worthy of taking up space simply because you exist.Confidence isn't being loud. Confidence is being clear.Favor to AskIf you enjoy this podcast, please leave a review on Amazon or wherever you listen. Your reviews help more people find the show and start communicating with greater confidence and ease.Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen Laos Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Elvis Prince Tognia joins us for a deeply moving conversation about resilience, responsibility, and the power of communication.Born and raised in Cameroon, Elvis grew up in a family where resources were limited and education was only available to one child—the eldest. After completing university, he immigrated to the United States without speaking a word of English, while carrying the responsibility of supporting his family back home.In this episode, Elvis shares how learning English as an adult transformed his life and became the foundation of his purpose. Today, he is an author, keynote speaker, emcee, and communication coach who teaches others how to speak with confidence, clarity, and impact.We discuss his journey from survival to service, the mindset shifts that shaped his growth, and how communication became both his passion and his calling.This episode is a testament to what's possible when resilience meets purpose—and when a voice is finally given space to rise.Enjoyed this episode? Subscribe to the podcast so you don't miss future conversations.
My most recent guests, Alice Driscoll and Louise van Haarst, talked with me about their book, Smart Conflict: How to have hard conversations at work. They introduced their Five R Model: Reflection, Regulation, Readiness, Response, and Repair. The very words “caught off guard” set the tone. You are on defense. It's a difficult conversation. Because you didn't see this coming, you do not have a response prepared for this particular situation. Alice and Louise have some sound advice: be ready with a (my phrasing) “I'm not ready” type of response. Set yourself up to be ready to take a pause and engage your mind and not just your emotions.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Here are the questions:What did I accomplish in 2025?What fun things happened?What were my greatest disappointments?What did I learn?What intention will make me most successful in 2026?What one word will be my focus in 2026?How do I limit myself and how can I stop?What inner qualities would I like to nurture?What external outcomes will demonstrate that these inner qualities are deepening? What's my “why”?Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos About me:Many years ago I found myself tongue-tied in a boardroom, my colleagues and executives staring at me. My stomach in my throat, I was unable to get the words out (in spite of being in a senior leadership role). Then, I heard my boss shut down the meeting. My heart sank. I was mortified. She pulled me aside and said, "You didn't trust your gut. You could've tabled the meeting like I did."Why didn't that option occur to me in the moment? Why did I feel like I needed permission?That was the day I set out to change. I began a journey of personal growth to discover the root of the problem. Once I did, I wanted every woman to experience that same freedom.I'm now on a mission to eradicate self-doubt in 10 million women in 10 years by giving them simple strategies to speak up and ask for what they want in the boardroom and beyond, resulting in more clients, job promotions, and negotiation wins.Companies like NASA, Netflix, Google, and Sephora have been propelled toward more effective communication skills through my signature framework, The Confidence Cocktail™.This is your invitation to step into your most confident self so you can catapult your career! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
My most recent guests, Alice Driscoll and Louise van Haarst, talked with me about their book, Smart Conflict: How to have hard conversations at work. They introduced their Five R Model: Reflection, Regulation, Readiness, Response, and Repair. Thinking about Response. There are times when you know the likely path a difficult conversation will take. You may know the other person well. Or you may have had a variation of this conversation before. Or both. A prepared response can prevent us from feeling tongue-tied and then resorting to silence, or unhelpful body language, or blurting out something that will make matters worse. And the very act of preparation is helpful, too. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Alice Driscoll and Louise van Harrst join me today. We talk about their book, Smart Conflict: How to have hard conversations at work. Our conversation is in two parts. Last time, in Part 1, we covered the foundation for the contents of the book and discuss and overview of the five Rs of their model. This time, in Part 2, we continue with a deeper dive into those five Rs – noting that it is possible to jump in wherever it feels right to you in the moment. You can learn more about their work at their company website: https://www.thepowerhouse.company/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
These 5 micro-behaviors are small, but they have an outsized impact on how others perceive your confidence, clarity, and leadership. When you start using them consistently, people don't just hear you…They trust you.They follow you.They feel influenced by you.The best part?You can start practicing them today! No extra time, no extra preparation, no extra talent required. Just a few intentional shifts that help you show up as the most powerful, grounded version of yourself.Your presence matters, and these micro-skills help you walk into any room like you belong there — because you do.Listen in for how to pause effectively, get your message heard quickly, show how to be grounded in your tone, what to do with your shoulders, and how to truly connect with your audience. Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com AI will only build trust if we're honest about both its potential and its risks. In this episode, Anthony Lee, executive communication coach and head of Heroic Voice Academy, discusses how AI is reshaping conferences, clinical workflows, and the craft of speaking. He contrasts the adoption of beginner-level AI in healthcare with cutting-edge innovation at events like TED AI, highlighting the urgent need for more experimentation, compelling stories, and faster learning. Anthony explains how AI can support peer review, pre-consult patient interviews, and patient education while always keeping a human in the loop. He also explores job displacement, the speed of AI-driven disruption, and why strong communication and prompting skills are becoming non-negotiable. Finally, Anthony shares his “green room” lessons, from choosing events based on the producer, audience, and peers to preparing for the stage by speaking to three specific people in your mind. Tune it and learn how to partner with AI without losing human trust in practice today! Resources Connect with and follow Anthony Lee on LinkedIn. Follow Heroic Voice Academy on LinkedIn and visit their website! Listen to Anthony's previous interview on the Risk Never Sleeps podcast.
Alice Driscoll and Louise van Harrst join me today. We talk about their book, Smart Conflict: How to have hard conversations at work. Our conversation is in two parts. Today, in Part 1, we cover the foundation for the contents of the book and discuss and overview of the five Rs of their model. And next time, in Part 2, we continue with a deeper dive into those five Rs – noting that it is possible to jump in wherever it feels right to you in the moment. You can learn more about their work at their company website: https://www.thepowerhouse.company/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
TEATIME WITH MISS LIZ — DECEMBER LINEUP December 4th, 7 PM EST PAUL ZOHAV, M.Ed.Teatime with Miss Liz Serves: Paul Zohav — Marriage & Communication Coach, Transforming Relationships Through Language. Words shape the home you love to live in. Miss Liz doesn't serve a beverage — she serves real-life changemakers.For this December Teatime, she serves Paul Zohav, M.Ed., a seasoned marriage and communication coach with over 30 years of experience helping couples rebuild trust, restore intimacy, and communicate with compassion.Paul's journey spans New York, Chicago, Israel, Central Virginia, Pennsylvania, New Jersey, Seattle, and now Tucson, Arizona. With a master's degree in counselling education and decades as a chaplain, coach, and guide, Paul brings deep wisdom rooted in humanity, emotional intelligence, and the healing power of language. As the author of Marriage and Communication: Recipes for Life!, he teaches couples to strengthen their relationships through practical, heart-centred “communication recipes” designed for connection rather than conflict. Paul's, T-E-E is grounded in the belief that language is the house of being — that the words we choose shape our reality, influence our emotions, and open new futures through understanding, possibility, and “Yes, and…” Watch LIVE or catch the replay on all Miss Liz Teatime platforms. Miss Liz pours a cup of compassion, connection, and communication with Paul Zohav, M.Ed. — a relationship and communication coach who has spent over three decades restoring intimacy, rebuilding trust, and guiding couples toward healthier, more conscious love . Paul began his journey in Central Virginia as a domestic abuse counsellor, later becoming a professional chaplain in Pennsylvania and New Jersey, before fully stepping into marriage and communication coaching in Tucson, Arizona. His wisdom blends education, lived experience, emotional awareness, and a profound understanding of how language shapes our reality. With his book Marriage and Communication: Recipes for Life! and his signature teachings — Yes, and…, Seems, and Get-to vs. Got-to living — Paul empowers people to stop arguing over “whose truth is truer,” and instead build bridges that strengthen relationships . We will explore communication that heals, words that open new futures, and the emotional symphony of human connection. What an insightful and heart-opening Teatime with Paul Zohav — a conversation that reminded us that the quality of our relationships is shaped by the language we choose. Paul will show us how communication becomes a healing tool, how “Yes, and…” creates possibility, how “Seems” prevents unnecessary conflict, and how choosing a get-to mindset transforms obligation into opportunity. His compassion, clarity, and decades of experience poured powerful lessons into every moment. We will thank Paul for bringing wisdom, warmth, and emotional harmony to the Teatime table. And thank you to everyone joining live or on replay — you help continue this ripple of awareness, growth, and connection. Paul Zohav, M.Ed., is a marriage and communication coach with over 30 years of experience helping couples rebuild trust, improve communication, and restore intimacy. A former domestic abuse counsellor and chaplain, he authored Marriage and Communication: Recipes for Life! and now coaches clients worldwide from Tucson, Arizona.Paul Zohav — “Language, Love & the Emotional Architecture of Connection”#TeatimeWithMissLiz#PaulZohav#MarriageCoach#CommunicationMatters#RelationshipHealing
Way back in March 2020, I published two episodes about VUCA. VUCA V - U -C- A is an acronym describing a concept that was developed by the U. S. Army War College to describe the world after the end of the Cold War. A world that was more Volatile, V; Uncertain, U: Complex, C; and Ambiguous, A.Peter Schein talked with me in Episode 361, published two weeks ago, about his book, Humble Inquiry: The Gentle Art of Asking Instead of Telling, which was published earlier this year.In the book, Peter refers to VUCAA. That's VUCA with an additional A. The second A stands for Anxiety. Difficult enough to deal with volatility, uncertainty, complexity, and ambiguity. Anxiety affects our ability to handle every one of those.What can we do about it all in the context of conflict?We can start by recognizing that we come from different perspectives.VUCAA may be our new norm. And, we will benefit from recognizing that we won't all experience it or deal with it the same way. And we can exercise as much grace as we can muster. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
My most recent guest, Peter Schein, talked with me about his book, Humble Inquiry: The Gentle Art of Asking Instead of Telling. Peter makes a distinction between Humble Inquiry and humility. The Humble Inquiry attitude does not require humility as a personality trait. Some of us do tend toward arrogance. Yet, that trait does not preclude the application of Humble Inquiry. Peter suggests thinking of Here-and-now Humility: accepting that there are times when we are dependent on each other for sharing information and achieving goals. No one needs to undergo a complete personality makeover to embrace the art and attitude of Humble Inquiry. But it would likely be good to move in that direction.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Peter Schein joins the show to talk about his book, the third edition of Humble Inquiry: The Gentle Art of Asking Instead of Telling. Peter had previously written with his father, Edgar Schein, now deceased. We discuss the concept of humbly inquiring, instead of boldly telling, with the goal of building relationships. And we explore how Humble Inquiry is both an art and an attitude. You can learn more about Peter's work at the Organizational Culture and Leadership Institute here: https://www.scheinocli.org/ . You can reach Peter at peter@ocli.org.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
This episode makes asking simple and seamless. Discover practical negotiation strategies, language techniques, and mindset shifts to help you advocate for yourself while maintaining strong professional relationships.You'll Learn How To:Silence self-doubt and reframe your mindset so it works for you, not against you Use language and positioning strategies that increase your chances of hearing “yes” Negotiate with confidence and assertiveness—without damaging relationships Build your case in advance so you're fully prepared when it's time to ask Tune In If You Want To:Finally stop second-guessing yourself when talking about money Learn what to say (and not say) when asking for more Get paid what you're worth—without the guilt Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
“Holding off” may seem to be the opposite of jumping in, but there are some other angles.Holding off has a flavor of deliberate choice. I am thinking this through and reaching the conclusion that now is not the time. This is not the same as wimping out. It's a decision based on a reasoned analysis. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In this episode, we're cutting through the noise to reveal the counterintuitive truth about building a magnetic personal brand: You don't need to do more. You need to be known for ONE thing.Forget the polished perfection you see online. Discover why messy beats perfect, why people buy you before they ever buy what you're selling, and how showing up authentically (flaws and all) creates the kind of trust that turns followers into clients.You'll learn:The single question that clarifies your entire brand identityWhy vulnerability is your secret weapon for connectionHow to give generously without giving yourself awayThe 15-minute daily habit that multiplies your visibilityWhy consistency matters more than virality (and how to make it easy)If you're tired of shouting into the void and ready to build a brand people actually remember, this episode is your blueprint. Press play and discover what happens when you stop performing and start connecting. Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Buddy Thomas joins me to talk about his book: Love, Wisdom, Money: The Family Fiduciary's Guide to Generative Wealth. We discuss the higher standards of being a family fiduciary and how family leaders become one. Buddy also describes the phases of the intergenerational wealth journey the families can be found in: Accumulators, Harvesters, Stewards, Survivors, or Heirs. You can learn more about his work and the book here: https://lovewisdommoney.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
What happens when the host becomes the guest? In this special episode of The Aaditya Mehta Show, the tables are turned as Soumya Prabhu takes over the host's chair and interviews Aaditya Mehta — the man usually behind the mic!.From his journey from being a Socially Anxious person to becoming a Communication Coach, Aaditya opens up about:✨ How it all started✨ Difference between Introvert and Social Anxiety✨ His vision for personal growth, communication, and connection✨ The lessons he's learned through conversations that changed himIt's an honest, reflective, and laughter-filled conversation that feels like catching up with an old friend who's seen both sides of the mic. Tune in and see The Aaditya Mehta Show from a whole new perspective .Connect with Aaditya Mehta:Instagram: https://www.instagram.com/aadityamehta4193Buy his book "From Silence to Spotlight":https://topmate.io/aaditya_mehta10/1611684
To infer means to guess or use reasoning. Another definition is to conclude or judge from premises or evidence.To imply means to suggest indirectly or to indicate something without actually stating it. I, the listener or reader, need to try to figure out the message that you, the speaker or writer, are sending. And I might guess wrong. Not only am I interpreting what I hear and read through my personal filter. I am also trying to read through the lines to understand what you are trying to tell me.Double the trouble? Exponentially harder?I don't know. I do know that we can be careful about what we imply, and we can try to avoid creating unnecessary problems. And we can be aware of our filter and consider when it might be doing us more harm than good. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Here are 6 tips you'll learn:Start with why it matters.Don't just explain what something is — connect it to why it matters to your audience. Influence begins with meaning.Lead with stories, not stats.Facts tell, but stories sell. You'll discover how to use stories that make your message memorable and magnetic.No more data dumping.Too much information overwhelms and disconnects your audience. I'll show you how to simplify your message so it's clear, compelling, and easy to act on.Speak to emotion before logic.Emotion drives action. Learn how to tap into what people feel before you show them the data.Invite participation.Influence isn't one-way. I'll share how asking the right questions draws people in and helps them take ownership.End with a clear next step.Information informs. Influence inspires action. You'll walk away knowing how to guide your audience toward what's next. ✨ Tune in to learn how to shift from sharing facts to sparking change — and make every message count. Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: Words to Avoid | Karen LaosMy book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
My most recent guest, Gerry O'Sullivan, talked with me about her process, The Journey of Inference. As she puts it succinctly: “Our Journey of Inference interprets the world of observable data according to our unique perspective or paradigm.”It's clear from Gerry's process and our conversation that our inferences can get us into trouble, precisely because we each carry a unique perspective or paradigm.Dictionary definitions of infer are, if not quite unique, not fully consistent.For example, one says infer means to conclude through reasoning. Another than infer means to guess or use reasoning. And yet another statesInfer can mean “to derive by reasoning; conclude or judge from premises or evidence.”It's that guessing, those premises, that can wreak havoc. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In this episode, Hakeem Adebiyi speaks with Dominic Colenso, former Thunderbirds actor turned communication coach about how to transform complex ideas into clear, engaging stories that connect.Dominic shares how storytelling techniques from acting can help healthcare and life-science professionals simplify their message, cut through jargon, and communicate with confidence.Dominic's Book: Cut Through (out December 2)Listen on Apple Podcast: https://podcasts.apple.com/gb/podcast/hands-on-business-the-h-files-unlocking-growth/id1548129226Listen on YouTube: https://youtu.be/5iPMgYHjlLsJoin the mailing list to get the show notes for every episode here: https://thesalesaccelerationformula.com/podcast-show-notes
Welcome Questions – Treat them as a sign of engagement, not challenge. Smile, thank the person, and show openness. Pause Before Responding – Take a beat to think. It signals confidence and helps you avoid rambling. Clarify if Needed – If a question is unclear, repeat or reframe it: “So you're asking about…” Be Concise and Focused – Give clear, to-the-point answers—don't drift into a second presentation. Bridge Back to Your Key Message – Even if the question is off-track, connect your response to your main theme. Handle Tough Questions Calmly – If you don't know, be honest: “That's a great question—I'll follow up.” Engage the Whole Room – Repeat the question (briefly) so everyone hears, then answer to the audience, not just the asker. Set Boundaries – If time is short, let people know you'll follow up offline for longer discussions.End with a Strong Close after Q&A is over so you wrap it all up in a bow instead of it trailing off, plus you want to remind people what you talked about so it ends with YOUR strong point, not the energy from the last question asked. Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/My book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
On episode 191 I am delighted to be joined by Irish basketball Hall of famer and Demons legend Tim McCarthy. He is also well known as the RTÉ Olympic basketball lead commentator Tim is a former CEO, Business Strategist, C Suite coach Communication Coach, Leadership Consultant & Key Note Speaker. We discuss his career, how an injury nearly derailed him, the golden era and the best american he's seen play in Ireland. We also discuss his professional work as C Suite coach and how a kid from the northside of Cork ended up as CEO without a leaving cert. And of course we discuss his commentary work for RTÉ and how Steph took over the 2024 gold medal game!Tune in to hear from one of the best we've seen on the court but more importantly one of life's gentleman, Tim McCarthy Find Tim here https://www.linkedin.com/in/timmccarthy-tmc/Follow The Sideline Live Social Media channels: https://twitter.com/thesidelinelive https://www.instagram.com/thesidelinelive/ Recorded using Samson Q2 microphone, Edited using GarageBandIntro music, Watered Eyes by a talented Irish artist, Dillon Ward check him out here . If you are looking to set up your own podcast get in touch with the Prymal Productions team www.prymal.ie
Our initial reaction to criticism can be exactly that: a reaction more than a response. And it can be black or white.Neither of those things tends to help.Better. Remind yourself that very few things in life are genuinely black or white.Take a pause. Take a breath. Take a look at the criticism. No need to beat up on yourself or on the other person. View the criticism through a careful lens. One that includes analysis and also kindness to yourself and some grace to the other person. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In the story of the Angry Man, the Buddha illustrates how to disarm criticism based or anger or rudeness. A young man came to insult the Buddha, but the Buddha did not become angry or insulted. Instead, he calmly asked the man a question: "If someone offers you a gift and you decline to accept it, to whom does it belong?". The young man replied that the gift would belong to the person who offered it. The Buddha then calmly responded: The young man replied that the gift would belong to the person who offered it. The Buddha then calmly responded: "And it is exactly the same with your anger. If you become angry with me and I do not get insulted, then the anger falls back on you. You are then the only one who becomes unhappy, not me". Although we may be less calm, and might be wise to say nothing, the lesson remains: we don't have to accept everything that is thrown at us.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
“You are a human BEING” on the Daily Grind ☕️, your weekly goal-driven podcast. This episode features Kelly Johnson @kellyfastruns and special guest Alicia Sedgwick, who is an English corporate trainer, communication coach, TEDx organizer, and international bestselling author. Alicia's latest book, BEING, guides us on how to be rather than just how to do, blending self‑empowerment, conscious living, and powerful communication tools.S7 Episode 50: 09/18/2025Featuring Kelly Johnson with Special Guest Alicia SedgwickFollow Our Podcast:Instagram: @dailygrindpod https://www.instagram.com/dailygrindpod/ X: @dailygrindpod https://x.com/dailygrindpod Facebook: https://www.facebook.com/dailygrindpodTikTok: https://www.tiktok.com/@dailygrindpodPodcast Website: https://direct.me/dailygrindpod Follow Our Special Guest:Website: www.aliciasedgwick.comLinkedIn: http://www.linkedin.com/in/aliciasedgwick Instagram: @aliciasedgwickcommunication https://www.instagram.com/aliciasedgwickcommunication/ Facebook: https://www.facebook.com/aliciasedgwickcommunicationscoach#
Sam Osborne joins me today. We talk about his book, How to Beat the Imposter Syndrome and Be Confident. We discuss the need to know your own values, how to deal with criticism positively, and how to believe in yourself when others don't.You can learn more about Sam's work and find resources at https://www.selfworthsam.com/. Sam's social media handle is selfworthsam.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
The mediation process can be tailored to the needs of the participants and the mediator. In fact, the process can evolve a bit over the course of multiple mediation sessions.The process can be focused on a very specific, time-limited, dispute that has erupted. Or it can be all about damaging simmering tensions that are lurking beneath the surface – with no blow-up … yet. Different situations, different approaches. The framework can be structured to the needs and goals. Will we even use the word “mediation”? In my work, at times the word itself is thought to sound too harsh. Serving the people in conflict well is the whole point. Taking full advantage of mediation's beautiful flexibility furthers that goal. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
When I started way back in January of 2019, conventional wisdom was that most podcasts die out after seven episodes. Now, over six years later, 90% of podcasts don't make it past three episodes. They say that's largely due to creators underestimating how much work is involved. When I launched the podcast, I knew that I wanted to have a voice about conflict. A positive and practical perspective. That's been my goal all along and it will continue to be. I remain convinced that we can all get more confident and more competent about dealing with conflict. There is plenty of work involved. To me, it's worth the effort. I welcome your suggestions about potential guests.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In mediation, an impartial person helps the people involved to reach an agreement that works for them. Mediation is often said to consist of three main types.Some mediators stick quite closely to one approach. Others feel comfortable favoring one or another in different situations. The lines can blur in practice more than they do in theory. Broadly speaking, the main “types” are evaluative, facilitative, and transformative. Transformative is the least well-known of them. A fourth, narrative mediation, pops up occasionally in discussions in the conflict resolution field. Their names describe them well.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In this episode, Karen shares 5 simple phrase swaps that:✅ Remove hesitation from your speech✅ Boost your executive presence✅ Build instant credibility with your audienceThese are quick, actionable, and perfect for meetings, presentations, or interviews.Some resources for you:Project more confidence and credibility with my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/My book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.com/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Phyllis Weiss Haserot joins me today. Phyllis has been curious about cross-generational communication for decades. She built on her natural ability with education and experience. We talk about the danger of making assumptions, the value in asking good questions, and the importance of continuing conversations. You can reach her by email here: pwhasarot@pdcounsel.com, find her on LinkedIn here: https://www.linkedin.com/in/pwhaserot/.Her website, https://youcantgoogleit.com/ , contains tips and insights, as well as information about her books.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Last time, I talked about the virtue of making a plan. The situation isn't good. Bad conflict is brewing. You have decided that it's time for a chat.You want this chat to be productive. So how do you set up for success? One way to work through the set-up is to break it down. Why? Who? When? How? Where? What? Excellent. You have made a plan. A good one. Oops. As plans do, this one is about to fall apart. Something – or a few things – have changed. Now what? You can use the same approach to figure out your pivot.Of course, I have framed this all of this as considering how to set up for a productive chat and then pivot ahead of time.If the pivot needs to happen after the chat has begun, resist any temptation to plow ahead. Give yourself and the other person (or people) a chance to take a pause. Reconsider and then figure out what that pivot should look like. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Feel awkward in interviews or freeze up when the spotlight hits? Emmy-winning journalist and communication coach Bill McGowan reveals the biggest mistakes even top performers make—and how you can avoid them. Learn how to speak memorably, redirect tough questions with grace, and deliver your message with clarity and confidence every time. Bill McGowan is the Founder and CEO of Clarity Media Group and a two-time Emmy Award–winning journalist. He's the bestselling author of Pitch Perfect: How to Say It Right the First Time, Every Time and Speak, Memorably: The Art of Captivating an Audience. Bill is the top global communications advisor to leaders across tech, business, entertainment, and media, including founders of Amazon, Meta, Twitter, LinkedIn, and Airbnb. His communication training has helped professionals at the highest levels deliver their message with clarity, confidence, and impact. WHAT'S COVERED IN THIS EPISODE: 00:00 Coaching High Performers in Media Training 02:50 Preparing for Media Interviews Effectively 06:11 The Art of Brevity in Communication 08:54 Overcoming Public Speaking Anxiety 11:50 The Importance of Storytelling 15:13 Avoiding Clichés in Communication 18:02 Injecting Humor and Levity into Presentations 20:51 Understanding Energy in Communication 35:06 The Power of Energy in Communication 39:26 The Magnificent Seven: Tools for Effective Communication 43:13 The Importance of Engagement and Attention 49:55 The Art of Preparation and Practice 57:10 Navigating AI and Authentic Communication 01:05:46 Creating Memorable Analogies and Stories Thanks for listening! New episodes drop every Tuesday. Make sure you hit the follow button to get notified.
Let's imagine for a moment that you have decided that it's time for a conversation, chat, or discussion.One way to work through the set-up is to break it down. Why? Who? When? How? Where? What? Giving careful thought to the planning process gives a boost to the probability of success. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
We send a message by the language we use. In my work, some people don't want to engage in mediation because they feel the connotation is too negative. But they are comfortable with the idea that I would be that trained, impartial third person who helps them navigate their way to a resolution. If that language works for them, it's fine by me.In informal settings, without a third party, what do you say when you want to broach a topic that might be challenging? Can we chat? Are you open to a conversation? Do you agree we need to discuss … whatever it is. Is it time for a meeting?Should we have a heart-to-heart?We can be conscious of our choice of language to describe this proposed interaction. It sets the stage from the outset.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Chuck Wisner joins me to talk about his book, The Art of Conscious Conversations: Transforming how we talk, listen, and interact. We discuss four conversations that help us become conscious of our internal and external dialogue. And how four essential questions can expose our hidden – and often harmful – internal thoughts, assumptions, and judgments. You can learn more about Chuck and his work here: https://www.chuckwisner.com/ . You can find him on LinkedIn here: https://www.linkedin.com/in/chuck-wisner/ and on Instagram here: chuck_wisner.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Mastering Communication and Overcoming Anxiety: In-Depth Insights from Scott RameyEffective communication is the cornerstone of personal and professional success, yet for many, it's a source of anxiety and self-doubt. In a recent episode of The Thoughtful Entrepreneur, host Josh Elledge sits down with Scott Ramey, Founder of The Scott Ramey Group, to explore the transformative power of authentic communication, the journey from anxiety to confidence, and actionable strategies for personal growth. Drawing from Scott's decades of experience and his own struggles with speech anxiety, this episode offers a roadmap for anyone seeking to communicate with clarity, authenticity, and impact.Scott Ramey's Journey: From Anxiety to AuthorityScott Ramey's story is a powerful example of how communication skills can be developed over time, even for those who struggle with anxiety. Early in his career, Scott faced intense speech anxiety, but he transformed this weakness into a superpower, eventually becoming a communication coach. His story emphasizes that vulnerability is universal—successful leaders and communicators also face these challenges, but with the right mindset and tools, anyone can become a confident speaker.The core of Scott's teaching is that communication is about authenticity, not performance. He encourages people to embrace their true selves, moving away from the anxiety of pretending or trying to meet external expectations. As Scott notes, “You don't have to say things that don't resonate with your true feelings,” and embracing this authenticity can significantly improve confidence and communication.In addition to personal transformation, Scott emphasizes practical exercises, such as the Three-Column Method, to help individuals align their authentic self with their projected persona. By writing down the image they project, the vulnerabilities they hide, and the costs of these misalignments, individuals can gain clarity on their communication and begin to foster more genuine interactions.About Scott RameyScott Ramey is the Founder of The Scott Ramey Group, a coaching practice dedicated to helping individuals overcome communication anxiety, build confidence, and lead with authenticity. With over two decades of experience in personal growth and communication coaching, Scott empowers clients to navigate public speaking, leadership communication, and performance anxiety.About The Scott Ramey GroupThe Scott Ramey Group provides personalized coaching, workshops, and resources designed to help individuals master their communication skills. Specializing in overcoming anxiety, building confidence, and fostering authenticity in both personal and professional contexts, The Scott Ramey Group supports clients in improving their speaking, leadership, and interpersonal communication.Links Mentioned in This EpisodeThe Scott Ramey Group WebsiteScott Ramey on LinkedInKey Episode HighlightsVulnerability is Universal: Even successful communicators experience anxiety—growth is possible with the right...