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Many conversations over time, with no thought of them ever being “completed” contribute to connection. The repeated touch points keep us linked. When we are connected, we create and cultivate a foundation. We create a common ground of shared experience. None of this is to say that we will experience a mind meld. We may hold different views that are difficult to reconcile. Disagreements are a part of life. But when I know more about you, even little things, I know you better. I know where your sore spots are. I will be better equipped to keep the friction down if I know you. I can learn to say things in a way less likely to set you off. And, of course, all of this applies in the reverse. If you know me better through those continuing exchanges, even if brief, you will be able to avoid unnecessary friction.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Steve Legler joins me for a return visit. Steve was an early guest, in Episode 32 back on August 7, 2019. Today we talk about the value of moving away from the concept of one big, multi-hour conversation on an important topic toward ongoing bite-sized conversations.I appreciate Steve's work and value his friendship. As you will hear, Steve was kind enough to be willing to record this episode when my voice wasn't at its best. You can learn more about Steve's work and sign up for the blogs and newsletter that I enjoy here: https://stevelegler.com/. You can find Steve on LinkedIn here:https://www.linkedin.com/in/steve-legler-mba-fea-cpcc-259065a/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
We may be well aware that an unpleasant conflict is brewing – perhaps simmering but not yet exploding. We can dread an explosion. Or an explosion may have occurred. We can dread what comes next. Dread won't help us. Anticipation will.Anticipating by being as ready as we can be. Then, knowing that, facing whatever comes with as much calm and confidence as we can muster.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Whether it's a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today's world can be complex and challenging. More often than not, miscommunication isn't just about words; it's about tone, context power dynamics, and the silent biases we carry. In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion. On this episode of The Workplace Communication Podcast, we're talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it's about connection, empathy, and understanding people's lived experiences. Leadership tips you won't want to miss:
Have you ever wondered what truly drives people to say "yes," follow your lead, or trust your message?In this episode of Real Talk, I sat down with the brilliant Dr. Ed Tori — a master of building rapport, communication, and human behavior — to pull back the curtain on the psychology behind persuasion and connection.Dr. Tori isn't just another voice in leadership and influence; he's an assistant professor at Georgetown University, a former Director of The Influence Center at one of the largest health systems on the East Coast, and a globally sought-after speaker and Influence Coach. With over 23 years of deep, hands-on apprenticeship under the world's leading minds in marketing, NLP, hypnosis, cognitive psychology, and more, Dr. Tori brings a fresh, fascinating lens to every conversation.In this episode, we explore:The secret "currents" beneath every human conversationHow to build instant rapport without feeling fake or forcedWhy small shifts in your words and energy can trigger massive changeWhether you're a leader, a parent, an entrepreneur, or just a curious soul who loves mastering the hidden arts of human behavior — this episode is packed with insights that will forever change how you communicate.✨ Get ready to discover a deeper, more authentic way to connect, lead, and influence — straight from the man who's coached and trained some of the most successful people in the world.If you enjoy this conversation, don't forget to like, share, and subscribe! It's the best way to support the show and make sure you never miss an episode full of real talk and powerful insights.Connect with Dr. Ed ToriLinkedin: http://www.linkedin.com/in/edtoriIG: https://www.instagram.com/ed.tori/Home: https://www.DrTori.com/Some other links:Podcast: https://www.influenceeveryday.comInfluence Book Club: https://www.influencebookclub.comUpcoming book waiting list: https://www.drtori.com/hypnotic-gifts-bookDr. Tori's Influence AI Clone: https://www.delphi.ai/edtori
You can learn more about Kristen and her company on the company website: https://www.inthreegenerations.com/ You can also find them on LinkedIn and Instagram. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Send us a textIn this special listener questions episode of Communicate to Lead, I share my personal journey as a leadership and communication coach. Drawing on my 15 years of coaching experience and South African heritage, I answer your most pressing questions about authentic leadership, effective communication, and finding clarity in challenging moments.What You'll LearnThe transformative power of active listening as the cornerstone of leadership communicationHow my South African roots and the philosophy of Ubuntu shape my approach to leadershipPractical strategies for maintaining mental clarity when feeling overwhelmedThe unexpected ways hosting a podcast has enhanced my own leadership abilitiesHow introverts can leverage their natural strengths to become exceptional leadersShare your insights, breakthroughs, or questions with me on Instagram or through LinkedIn. Your experience might be featured in an upcoming episode!—------------------------------------------------Connect with Kele for more leadership insights: LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/ Instagram: https://www.instagram.com/thetailoredapproach/ Website: https://thetailoredapproach.com
Last time, I talked about how each of us can find different methods for calming our own emotions. I have talked before about thinking through how to support the other person engaged with you in a challenging conversation to be their best self. Just like you, -- it's true for all of us – they will be better able to analyze the situation and to make better decisions when they are calm.So, what do you do about it? What you don't do is tell them to be calm. More likely to irritate than soothe. What do you do?First, be sensitive to the idea that they may have their own practices for calming themselves.Next, be open to accommodating their calming practices as much as you are able. Not only can that willingness help them in that moment to better engage with you, that gesture can help the relationship itself. And the stronger the relationship, the more commitment people can have to handling inevitable disagreements that will pop up in the future.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Donna Griffit is a corporate storyteller and Communication Coach at Stanford University's Graduate School of Business, where she works with students to improve their communication, executive presence, writing, storytelling, and pitching. For 30 years, Donna has worked with Fortune 500 companies, startups, and investors in 30 countries, helping them create, edit, and deliver powerful presentations. She is also the author of Sticking to My Story: The Alchemy of Storytelling for Startups. In this episode… While women entrepreneurs have received significantly more funding in recent years, less than 2% of all VC funding goes toward female founders. How can you amplify women's voices to ensure they receive fair funding? According to pitch and storytelling alchemist Donna Griffit, the key to capturing investors' attention is a compelling pitch. Her four-acts formula is based on universal archetypes startups can leverage to simplify their pitches. It involves identifying the villain as the problem, the solution as the hero, the business plan as the hero's course of action, and the vision for the future as the happy ending. This creates a well-structured pitch that positions you as an authority figure. Founders should also prepare lists of answers to potential investor questions. In today's episode of the Lead Like a Woman Show, Andrea Heuston chats with Donna Griffit about crafting winning startup pitches. Donna shares why she embraces serendipitous moments, how to generate more sales, and the essential elements of corporate storytelling.
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews Theo Kapodistrias, from Theo Kapodistrias Speaking & Coaching, an experienced in-house lawyer, speaker, and author. Theo discusses several sneaky legal landmines that small to medium-sized businesses often overlook, such as automatic software renewals, potential breaches of Competition and Consumer Law through misleading product claims, and HR issues related to employment law. He emphasises the importance of establishing good operational processes for managing legal matters and maintaining a central repository for all business contracts and documentation. Furthermore, Theo highlights the value of having clear and easy-to-understand contracts to streamline negotiations and improve productivity. P.s The information shared in this episode is general in nature and does not constitute legal advice. For guidance specific to your circumstances, please consult a qualified legal professional. Other Resources: QFF: Mastering Leadership Communication with Theo Kapodistrias: Insights from a Successful Speaker and Communication Coach with Over a Decade of Experience, Helping Businesses Achieve Success and Generate Millions Revenue. (Episode 532- Theo Kapodistrias) A Way With Words: Advice from the TEDx frontline on how to cut the crap and deliver a killer message whatever the communication method by Theo Kapodistrias Key Takeaways for Small Business Owners: Watch for Sneaky Legal Landmines in Contracts: Many small businesses sign software agreements with hidden clauses like automatic renewals and early termination penalties. Always review the fine print or get legal help before signing anything. Clear and Simple Contracts Save Time and Money: Theo emphasizes using easy-to-understand legal documents. Avoid overly complex language—clear contracts reduce negotiation time and accelerate sales, directly boosting revenue. Protect Customer Privacy – It's Not Optional: Transparency in how you collect, use, and store personal information is crucial. Be explicit in your privacy policy, get proper consent (especially for images), and prepare for upcoming changes in Australia's Privacy Act that will likely affect smaller businesses too. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Legal Doesn't Have to Be a Handbrake on Innovation: Legal advice is best brought in before launching new products or campaigns. It helps avoid IP issues (like trademark infringements), ensures compliance, and supports sustainable growth—especially important for tech or creative businesses. Create a Legal Safety Net Without Feeling Restricted: Even without an in-house lawyer, businesses can benefit from periodic legal audits. Focus areas should include intellectual property, consumer law, insurance, contracts, and property leases. Prevention saves time, money, and stress later. Centralize and Organize All Your Contracts: Theo's top actionable tip: gather all contracts into one secure, central location. This makes renewals, compliance checks, and future reviews easier, and helps avoid costly surprises. One action small business owners can take: The One key action that Theo Kapodistrias advises small business owners to take immediately is to find all the contracts that their business has signed up to and put them in one place. He emphasises the importance of keeping these records tight, secure, and knowing where they are so they can be checked to prevent things from going wrong or being missed. Having a central repository of contracts can also be a great document to refer to and can support the business if needed. Amanda Jones, the host, also acknowledges the wisdom of this advice, noting her own scattered digital files . Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.
I thank Cinnie Noble, who created the CINERGY conflict management model in which I am certified, for sparking this idea. In her most recent talk with certified coaches, Cinnie reminded us about the importance of allowing – and helping – brains to calm down.When emotions are carrying the day, our ability to analyze a situation effectively and to make good decisions is compromised. We are simply not at our best. Conflict often feels like chaos to us. And chaos allows emotions to come to the fore. Calming your emotions when dealing with conflict is more than just a nice idea. It's an essential piece of handling conflict effectively.Next time, a few thoughts about that other person's attempts to find calm in chaos.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Melissa Mitchell-Blitch joins me. We talk about her book, In the Company of Family: How to Thrive When Business is Personal. Melissa shares some thought-provoking concepts about healthy boundaries that apply to family business relationships and truly any kind of relationship. Ideas about responsibility, hurt vs. harm, and true guilt vs. false guilt. You can learn more about Melissa's work here: https://melissamitchellblitch.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
In a world dominated by screens and digital communication, Jill Robin Payne reveals how Bempathy®—her revolutionary approach to communication—can help us rebuild real human connections, improve mental health, and create stronger relationships in both business and life. In this episode of Sharkpreneur, Seth Greene speaks with Jill Robin Payne, MA, LPC-S, LCDC, Licensed Psychotherapist, Author, Speaker, Communication Coach, and Creator of Bempathy® about the urgent need to reconnect in a world increasingly dominated by digital communication, emphasizing the power of real human interaction for better mental health and business relationships. She also shares key insights from her book Bempathy®: Simplify Communication by Looking at the Third Side of the Coin, offering practical strategies to improve communication, foster deeper connections, and navigate today's social and professional landscapes with empathy. Key Takeaways: → How mental health struggles often stem from a lack of real human connection. → Why modern reliance on digital communication leads to poor emotional regulation. → Why four hours or more of screen time can harm children's development. → How small talk is a critical tool for building rapport and deeper relationships at work. → How successful communication starts with curiosity and a genuine desire to understand others. Jill Robin Payne, MA, LPC-S, LCDC, holds a Bachelor of Science in Recreational Therapy and a Master's Degree in Clinical/Counseling Psychology. She is a seasoned social psychotherapist and a former adjunct professor of behavior modification, holding dual licenses as a Licensed Professional Counselor Supervisor and a Licensed Chemical Dependency Counselor, and is certified in EAGALA equine therapy. As a communication expert, Jill developed Bempathy®, a unique reciprocal communication approach that blends banter and empathy to foster authentic connections. A sought-after speaker and author, she shares insights on mental health and communication across national and local media platforms and is renowned for her transformative strategies that enhance relationship dynamics both personally and professionally. Connect With Jill: Jill Robin Payne Instagram TikTok X Facebook LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices
In my latest three solo episodes, I've talked about watching our spoken language, our facial and body language, and our written language. Often, we will have a choice about what mode of communication to pursue. It's worth some careful thought. If we take advantage of the opportunity to carefully craft and review what we write, that's a plus. Sometimes, our tone of voice and our facial and body expressions can soften a blow, express kindness in a way that is harder to do with written language alone. If we know the person receiving the message we are sending, we may know what mode of communication works best for them.You may be familiar with what some call the three-email rule. If the topic can't be resolved and the conversation completed in three messages, it's time to move on to another mode of communication: phone, video, or in-person. Spinning your wheels in frustration is an invitation to conflict that you should decline.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Our guest is Nancy Duarte, founder of Duarte, Inc, one of the most influential communication agencies in the world. She works with 84% of influential tech companies in Silicon Valley. Nancy is a best-selling author of multiple books, has an uber popular TED Talk, and clients include Apple, Microsoft, Saleforce, and Cisco. We discuss trends in storytelling, how to hold someone's attention, best communication tactics, building great presentations, and more. Plus I catch up with good friend Mike McDonald from The Bible Project. Visit http://h3leadership.com to access all the show notes. Thanks again to our partners for this episode: SUBSPLASH – engage your congregation through Subsplash. Schedule your free demo at http://subsplash.com/brad. Subsplash is the platform made to help maximize your church's growth and engagement. The go to for mobile apps, messaging, and streaming, along with building websites, groups, giving and more, Subsplash puts today's most innovative church technology into your hands so you can focus completely on ministry. Visit http://subsplash.com/brad and join more than 20,000 churches and ministries who partner with Subsplash. Again, visit http://subsplash.com/brad to schedule a quick, no obligation demo. And CONVOY OF HOPE - Please donate to the LA Fires efforts and also Hurricane Helene and Milton relief effort and ongoing work at http://convoyofhope.org/donate. Convoy is my trusted partner for delivering food and relief by responding to disasters in the US and all around the world. Right now, Convoy of Hope is responding to the LA fires, along with devastation in the southeast US from Hurricane Helene and Milton, providing basic needs like food, hygiene supplies, medical supplies, blankets, bedding, clothing and more. All through partnering with local Churches. Join me and please support their incredible work. To donate visit http://convoyofhope.org/donate.
Ronald A. Alexander, PhD, MFT, SEP (Somatic Experiencing Practitioner) is a Creativity and Communication Consultant, and an Executive and Leadership Coach, with a private psychotherapy practice working with individuals, couples, families, and groups in Santa Monica, California. He is the Executive Director of the OpenMind® Training Institute, a leading-edge organization that offers personal and professional training programs in core creativity, mind-body therapies, transformational leadership, and mindfulness meditation. For more than forty-four years, Alexander has been a trainer of healthcare professionals in North America, as well as in Europe, Russia, Japan, China, and Australia. As a Mindfulness and Zen Buddhist practitioner, he specializes in utilizing mindfulness meditation in his professional and corporate work to help people transform their lives by accessing the mind states that open the portal to their core creativity.Alexander is a leading pioneer in the fields of Mindfulness Based Mind-Body Therapies, Gestalt Therapy, Somatic Experiencing, Ericksonian Mind-Body Therapies, Holistic Psychology, and Integrative and Behavioral Medicine. He is a long-time extension faculty member of the UCLA Departments of Humanities, Social Sciences, and Entertainment, a lecturer in the David Geffen School of Medicine, and an adjunct faculty member at Pacifica Graduate Institute and Pepperdine Universities. Alexander received his SEP Certificate from the Somatic Experiencing Trauma Institute in Boulder Colorado. He consulted with and received treatment from Milton H Erickson MD. He personally trained with Ernest Rossi and Steven Gilligan in Ericksonian Hypnotherapy as well as with Daniel P. Brown of the Harvard Medical Cambridge Hospital professional training's seminars in hypnosis and hypno-analysis. He trained with and was certified by the Los Angeles Gestalt Therapy Institute and with Erving and Miriam Polster PhD of the Gestalt Training Center of La Jolla. He also received training and supervision in Contemporary Gestalt and Family Therapies, Psychoanalytic Self-Psychology, Relational and Object Relations Therapies.Dr. Ronald Alexander, PhD is a leading Creativity and Communication Coach, International Clinical Trainer, Executive and Leadership Coach, with a private practice in Santa Monica, California. He is the originator of the OpenMind Training® Institute, a leading edge organization that offers personal and professional training programs in mindfulness based mind-body therapies, transformational leadership, and meditation. His unique method combines ancient wisdom teachings with Leadership Coaching and Core Creativity into a comprehensive integrated, behaviorally effective mind-body program. This system combines techniques that support strategies of personal, clinical, and corporate excellence and growth.Alexander's extensive training includes core creativity, conflict management, Gestalt therapy, leadership and organizational development, and vision and strategic planning. He pioneered the early values and vision-based models for current day leadership and professional coaching. He specializes in Mind-Body therapies and has been studying and teaching Mindfulness Meditation, Creative Visualization and Transpersonal Psychology since 1970. Alexander studied with and was influenced by noted leaders in these fields such as Ken Blanchard, Werner Erhard, Warren Bennis, Umberto Materana and Francesco Variela, and was one of the grandfathers of coaching along with Jim Rohn, Tony Robbins and Jack Canfield.To learn more about Dr. Ron and his work, visithttps://ronaldalexander.com
We can carefully draft a message, set it aside, and then calmly review it to determine whether we like how it reads to someone receiving it. Because that is the point, isn't it? Our own satisfaction with our wordsmithing is far less important than the message received. Written language has a different risk from spoken language: our words can be shared, verbatim, immediately or eventually. Photocopies, scans, forwarded emails, copied texts. A reply to you, including your original message, with a blind cc. Our words can travel far and wide. We need to choose them with care.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
There are many habits we don't even realize may be getting in our way and hindering our ability to advance. But what are they? Being confusing instead of clear in our communication, not saying what we want, halting when we speak so we sound unsure, and staying quiet instead of speaking up…are just a few of the examples in this episode.Listen as I unpack some of the most common ways we hinder our credibility but often have no idea that we're doing it.If you love Orange Theory (or hate it!), see what you think about my analogy to commanding the room! Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Want to see how you score as a confident communicator? Take The Confidence Cocktail Assessment: https://karenlaos.com/confidence-cocktail-fb/ Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.lpages.co/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Amy Castoro joins me to explore the concept of cordial hypocrisy. What it means and how families can avoid it – including the importance of creating, and cultivating, a family culture of open and honest communication. You can learn more about Amy's work here: https://www.thewilliamsgroup.org/. Or you can reach out to Amy's assistant here: joan@thewilliamsgroup.org. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Last time, I talked about spoken language. This time it's body language and facial language. You have likely heard that a very large percentage of our communication is not spoken. Some slips are things you know you shouldn't do. Let's focus on what to do about that. Do you know that you are doing it? Try this. When you are talking on the phone with someone who can try your patience, watch yourself in a mirror. Not while driving, please. But look and notice your face, your shoulders, and more. Are there facial or body actions that you are not really aware of? As with most things, awareness is the first step. If you now know you are doing it, you can work on reining that in.Next, you may be doing something, and you are aware that it might be misinterpreted.If others easily assume that I am miserable about something, they may be guessing wrong about what it is. So what should I do? Name it. Direct and accurate communication to counteract what is indirect and inaccurate.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Today, I interview Robyn Smith, who spent much of her early life feeling unheard and afraid to speak up. As a child, she was timid and quiet, often holding back her voice in class and around others. Early experiences of separation from her mother left her with a deep sense of not being fully seen or heard. At home, she had the freedom to make choices, but in the outside world, she shrank into the background, afraid of being judged.Even as she grew older, the fear of speaking up stayed with her. She taught gymnastics as a kid and later became a yoga teacher, but she still struggled to trust her voice. She believed she wasn't loud enough, and speaking in front of others felt like a challenge.Her breakthrough came when she immersed herself in deeper personal work. Through intensive training, she began to understand the patterns that held her back and found the confidence to use her voice in a new way.Now, Robyn helps women struggling with relationship challenges, guiding them to break free from old patterns and build deeper, more fulfilling connections. She teaches practical tools for communication, emotional healing, and self-worth—helping others experience love and relationships in a way that feels truly supportive and nourishing.__________________Robyn Smith is an award-winning speaker and a leading trauma, communication, and relationship coach for women. As the founder of the Rock Your Relationship movement, she has helped thousands turn frustration into fulfillment by building deeper, more conscious, and loving connections.With inspiration from her thriving 23-year marriage, Robyn blends practical relationship strategies with emotional healing to create lasting change. Her approach goes beyond communication, reshaping how women experience love and connection.As a certified master trauma coach, she specializes in helping clients break free from trauma and unhealthy patterns, restoring harmony within relationships and within themselves.__________________Find Robyn here:https://www.youtube.com/channel/UCprnkDKhwO6Nr1YR5rasnBA/videoshttps://www.facebook.com/groups/consciousthrivingrelationshipshttps://consciousthrivingrelationships.com/https://calendly.com/robyn-smith-coach/relationship-breakthrough-sessionhttps://www.instagram.com/robyn.smith.relationshipcoach/Support the showI'm Dr. Doreen Downing and I help people find their voice so they can speak without fear. Get the Free 7-Step Guide to Fearless Speaking https://www.doreen7steps.com.
Without much thought, we can use words and phrases that subtly or strongly convey meaning – and do unnecessary harm. A” blended family” is more positive than a “stepfamily”. “Always” and “never” are words that frequently cause harm (and are often inaccurate). “I” statements can lead to more positive conversations than accusatory ones. Vague words like “you” and “soon” invite trouble. These examples aren't meant to be exhaustive, but to illustrate how we can pay more attention to the words that we use and perhaps avoid some unnecessary bad conflict. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
“If people are acting like children in your environment, it's okay to be the teacher.”Setting and enforcing boundaries at work “is always about creating safety for yourself… it's not about them.”In this episode, Workplace Conflict Mediator, Communication Coach, and Civil Rights Attorney Meredith Holley shares her personal experience with landing her dream job–only to end up being sexually harassed by her boss.She shares how that experience became one of the most transformative experiences of her life, what she learned about setting and enforcing effective boundaries (even when there's an extreme power differential), and some solutions-based tips to help anyone who would like to develop more solid strategies for themselves.This conversation is so relevant to the work and personal situations many of us are navigating today. When you listen to this episode, you will walk away with a greater sense of personal power, knowing how to protect yourself and your peace. That's worth 40 minutes, no?—Meredith Holley is a workplace conflict mediator, communication coach, civil rights attorney, and co-host of the Empowered Communication Podcast. Meredith helps mission-driven workplaces resolve toxic workplace conflict.To learn more about Meredith and her work, visit https://erisresolution.com. To listen to the Empowered Communication Podcast, search for it on your platform of choice or head to https://www.erisresolution.com/podcast. You can also connect with her on social…LinkedIn: https://www.linkedin.com/in/meredith-holley-1716b9a8Facebook: https://www.facebook.com/meredith.holleyInstagram: https://www.instagram.com/erisresolution
Emily Bouchard combines her academic learning, professional experience, and personal awareness to serve blended families. We talk about reframing stepfamilies to blended families, ex-partners to former partners, and bonus parents – examples of the importance of careful language and intentional communication to enable families to thrive. And we hear a taste of Emily's work with humans connecting with horses in transformational retreats.Emily mentions her book, Beginner's Guide to Purposeful Prenups. You can learn more about that and her work here: https://emilybouchard.com/Her recent article about the challenge of gray divorce can be found here: https://www.craincurrency.com/family-office-management/gray-divorce-and-remarriage-can-make-things-complicated-family-officeDo you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
A false start in a conflict situation can appear in different ways. We can create a conflict where none existed or when we make a good faith attempt to resolve a conflict. Of course, an ounce of prevention is worth a pound of cure. A concept so fundamental that it was the focus of Episode 11, way back on March 13, 2019. But if a false start has occurred, remember and take advantage of the fact of the false start – emphasis on “start”. So, let's start over. If you made an honest mistake, try an old-fashioned apology. Explain, if you can, what went wrong. If the other person refuses to engage with you and says so, consider offering a cooling-off period of some specific duration. An agreement to try again at a certain time or date. Take a break, a breather, a pause. If it's just crickets, no response at all, think about a good length for a breather – from your perspective and the other person's, too – and pick it. Take the initiative to try again at the end of that pause. It's just the start. Too soon to give up. Worth it to try again and do what you can to set up for a better result. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Send us a textThe Power of 'I Get To' with Guest Paul Zohav
There is widespread agreement that the phrase comes from a military engagement, though which one is the original is less clear. Fundamentally, what is the cost to take that hill, to hold the high ground. Then weighing it against the advantage. In interpersonal conflict, we can benefit by going through that analysis explicitly and thoughtfully.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
The purpose of the show is to transform your business and life with education and inspiration. I introduce busy people to trends in ideas, relationships, and improving your life by highlighting people you should know.First ParagraphAre you tired of feeling stuck in a rut with your partner or struggling to communicate effectively with your colleagues? You're not alone. Millions of people face similar challenges every day. But what if you could learn the secrets to building stronger, more resilient relationships? Join us as we explore the world of marriage and communication coaching with our guest, Paul Zohav, a seasoned expert with over 15 years of experience in helping couples and corporate teams thrive.Second ParagraphAs a graduate of the University of Virginia with a Master's degree in Counseling Education and a BA in Sociology, Paul Zohav has built a reputation as a trusted coach, educator, and counselor. With his extensive experience as a professional Chaplain and his work as the founder of Marriage and Communication Coaching, Paul has helped thousands of individuals and couples develop the skills and strategies they need to build lasting, fulfilling relationships. His expertise extends beyond the personal realm, as he has also worked with corporate teams to foster collaborative and effective communication. Tune in to learn more about Paul's approach to relationship coaching and how you can apply his insights to your own life.EpisodeDuring this episode, we'll do a deep dive into the changes and hot topics of creating a vision for partnering and business communication including the biggest challenges. I will leverage the expertise of my guest and how to navigate the unique dynamics of the field. CTABy the end of this episode, you will be better equipped to know what to do, & I encourage you to contact my guest, Paul Zohav, Coach, Educator, Counselor, Author, & Speaker at Marriage and Communication Coaching.The Idea to Author Coach! https://www.facebook.com/groups/ideatoauthorcommunityHi there! Welcome to my page, where I help aspiring writers achieve their dreams of becoming published authors. My name is Mick, known online as The Doctor of Digital, and I'm thrilled to share my story with you.Growing up in a working-class family, I was surrounded by people who worked hard to provide for their families. My father was a factory worker, and my grandfather was a truck driver. Before that, our family had a long history of farming. But despite our humble beginnings, my parents were determined to break the cycle of poverty and create a better life for themselves and their children.My parents were the first in their respective families to graduate from high school, let alone college. In fact, other than a half-uncle, I was the first in my family to even attend college. And I was considered "not college material" by my teachers. But my parents instilled in me a love for reading, learning, and a strong work ethic, which helped me overcome the odds and achieve my academic goals.Throughout my academic journey, I wrote over 85 academic papers, earned three advanced degrees, including a PhD, and earned nine certificates in executive management, and educational technology. Not surprisingly, I became a professor, teaching 35 college-level courses. I even held leadership positions such as Campus Dean, Vice President, and Executive Director. But despite my many accomplishments, I never lost sight of my passion for writing.After years of writing and teaching, I decided to pursue my dream of becoming a published author. And when my first book was published as a novel, I followed that with a screenplay. Since then, I've written a non-fiction book, and I'm currently working on three more book proposals, on history, a book on music, and work-life balance, respectively. I am also active on three podcasts, have a voice talent, and am a favored speaker at conferences, sharing my expertise on educational technology. Regardless of your writing interests I can help.But my journey didn't come without its challenges. I faced many obstacles, including self-doubt, imposter syndrome, and the pressure to conform to societal expectations. However, I refused to let these challenges hold me back. Instead, I used them as opportunities to learn and grow, and to develop a growth mindset that has served me well throughout my career.As a book coach, I've had the privilege of working with many aspiring writers who are struggling to overcome their own challenges. And I've seen firsthand the transformative power of writing and storytelling. Whether you're a seasoned writer or just starting out, I believe that everyone has a story to tell, and that writing can be a powerful tool for personal growth and transformation.So, if you're ready to take your writing to the next level and achieve your publishing dreams, I invite you to join me on this journey. Let's work together to overcome your challenges, develop your writing skills, and bring your stories to life.Thank you for watching, and I look forward to working with you! Book a complimentary call now on my Calendy.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-doctor-of-digital-gmick-smith-phd--1279468/support.
The general idea of Community Mediation is that trained volunteers work on neighbor disputes. The volunteer mediators are impartial. This approach can keep disputes out of court. And that's the most common understanding of it. But community mediation can be much more. First, the individuals in a specific mediated dispute can experience a way to address disagreements and conflict beyond just hating a neighbor or getting the police involved, in one way or another. Many settings beyond neighborhoods can benefit. Not just individuals but groups and organizations can engage in mediation. And services beyond mediation can have great value. The hard part is the funding, at least in part because it can be difficult to put a monetary value on problems solved, relationships improved, and government expenses avoided. You can learn more about Community Mediation through the website of the U.S. based National Association for Community Mediation (NAFCM) https://www.nafcm.org/. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
This month, we're exploring the theme of giving your personal brand clarity—a month of alignment and purpose. Just like February is all about love, this is your chance to fall in love with your brand again by gaining clarity, refining your vision, and showing up with confidence, and I couldn't think of a better episode to revisit! In this replay of Episode 23, I sit down with Dolores Hirschmann, a Strategist, Clarity & Communication Coach, to discuss how gaining clarity can transform your business and life. Originally from Buenos Aires, Argentina, and now living in Massachusetts with her husband and four children, Dolores helps entrepreneurs refine their ideas worth sharing, develop effective communication strategies, and implement business growth tactics. She is also the author of Clarity First – Mastering Clarity to Grow Your Business, where she outlines The Idea Method, a 9-step framework that helped transform her business. In this conversation, we discuss: ✨ How to develop clarity in business and life ✨ Practical strategies to gain clarity in any situation ✨ The Idea Method and how it helps entrepreneurs grow ✨ The importance of mindset (Step #6 of The Idea Method) and how it influences both you and your business ✨ Turning your life's purpose into action If you've been struggling to gain clarity or feel stuck in your personal or business journey, this episode is packed with insights and actionable advice to help you move forward with confidence. Tune in now and let's gain clarity together! Let's continue the conversation! Instagram Facebook Show notes here!
Maria Arpa joins me to talk about her journey from a very challenging childhood to a mission to help families, organizations, and communities find effective solutions to problems. Maria is the creator of The Dialogue Road Map, which she uses in her own work. And it is critical to the deep engagement of the social change charity she created, the London-based Centre for Peaceful Solutions. Learn more about the Centre here: https://centreforpeacefulsolutions.org/ . And about her own professional work here:https://workplacehuddle.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Ronald A. Alexander, PhD, MFT, SEP (Somatic Experiencing Practitioner) is a Creativity and Communication Consultant, and an Executive and Leadership Coach, with a private psychotherapy practice working with individuals, couples, families, and groups in Santa Monica, California. He is the Executive Director of the OpenMind® Training Institute, a leading-edge organization that offers personal and professional training programs in core creativity, mind-body therapies, transformational leadership, and mindfulness meditation. For more than forty-four years, Alexander has been a trainer of healthcare professionals in North America, as well as in Europe, Russia, Japan, China, and Australia. As a Mindfulness and Zen Buddhist practitioner, he specializes in utilizing mindfulness meditation in his professional and corporate work to help people transform their lives by accessing the mind states that open the portal to their core creativity.Alexander is a leading pioneer in the fields of Mindfulness Based Mind-Body Therapies, Gestalt Therapy, Somatic Experiencing, Ericksonian Mind-Body Therapies, Holistic Psychology, and Integrative and Behavioral Medicine. He is a long-time extension faculty member of the UCLA Departments of Humanities, Social Sciences, and Entertainment, a lecturer in the David Geffen School of Medicine, and an adjunct faculty member at Pacifica Graduate Institute and Pepperdine Universities. Alexander received his SEP Certificate from the Somatic Experiencing Trauma Institute in Boulder Colorado. He consulted with and received treatment from Milton H Erickson MD. He personally trained with Ernest Rossi and Steven Gilligan in Ericksonian Hypnotherapy as well as with Daniel P. Brown of the Harvard Medical Cambridge Hospital professional training's seminars in hypnosis and hypno-analysis. He trained with and was certified by the Los Angeles Gestalt Therapy Institute and with Erving and Miriam Polster PhD of the Gestalt Training Center of La Jolla. He also received training and supervision in Contemporary Gestalt and Family Therapies, Psychoanalytic Self-Psychology, Relational and Object Relations Therapies.Dr. Ronald Alexander, PhD is a leading Creativity and Communication Coach, International Clinical Trainer, Executive and Leadership Coach, with a private practice in Santa Monica, California. He is the originator of the OpenMind Training® Institute, a leading edge organization that offers personal and professional training programs in mindfulness based mind-body therapies, transformational leadership, and meditation. His unique method combines ancient wisdom teachings with Leadership Coaching and Core Creativity into a comprehensive integrated, behaviorally effective mind-body program. This system combines techniques that support strategies of personal, clinical, and corporate excellence and growth.Alexander's extensive training includes core creativity, conflict management, Gestalt therapy, leadership and organizational development, and vision and strategic planning. He pioneered the early values and vision-based models for current day leadership and professional coaching. He specializes in Mind-Body therapies and has been studying and teaching Mindfulness Meditation, Creative Visualization and Transpersonal Psychology since 1970. Alexander studied with and was influenced by noted leaders in these fields such as Ken Blanchard, Werner Erhard, Warren Bennis, Umberto Materana and Francesco Variela, and was one of the grandfathers of coaching along with Jim Rohn, Tony Robbins and Jack Canfield.To learn more about Dr. Ron and his work, visithttps://ronaldalexander.com
Mediation is a flexible process. What matters is what works for the people involved and the mediator. That the people in conflict are in control of the outcome. That the mediator is impartial. That the people in conflict are treated equally. And that anything said in confidence to the mediator stays in confidence. Think about mediation creatively and expansively. It's a good fit in many circumstances of conflict. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
On the phone with a distraught client last week, I was reminded of the assumptions we make and how doing this holds us back. The stress from these assumptions can put our stomach in knots - only to find out later the situation was a simple misunderstanding. You have to advocate for yourself if you want more opportunities. Most of the time this stems from poor communication and doubting ourselves. A lethal combination.We default to “my boss doesn't respect me anymore” “she doesn't think I'm cut out for this” or “I'm not enough for my boss even though I'm killing myself working 60-70 hour work weeks.”Here's my client's story:Julie (name changed), SVP, was told by her boss (C-level role, who she has a solid relationship with) that she didn't want Julie on a project anymore (communicating via Slack).Julie immediately thought her boss didn't trust or respect her, and started ruminating:“How could this be? She's always praised me for my work. What is this about? Why is she doing this? Does she think I'm incompetent?”Julie wasn't going to address it (problem #1!) because of her fear of what she would hear. In their next conversation, her boss revealed the reason she wanted her off that project: to give her greater visibility on a bigger project! This was completely unexpected, and cleared everything up with a simple conversation.Anything similar ever happened to you? And what advice would you offer Julie if this were to happen again?Let's look at some lessons from this.We can't control our boss's behavior (saying that over Slack?! Come on, now), but we can control our own. At minimum, say something, such as “Hey, boss, what was your reasoning for taking me off that project?” or “help me understand your logic…” Before getting all tied up in knots with assumptions, address it head on. You'll likely find out helpful information that clears a lot up before you go losing more sleep.Tell your boss what you need. “Boss, if you have important direction to offer regarding new or revised responsibilities, I'd like to get that information in a conversation rather than a message over Slack or email. Does that work for you?” And depending on your relationship, you could say “Hearing that in Slack with no context made me think you might have an issue with my performance, so being able to hear it in conversation would be beneficial.” or “Hearing that in Slack left me with more questions…”Know your triggers and respond appropriately. If you are naturally bent toward questioning yourself or thinking you're the problem (would love to help you overcome this, btw!), be aware of that when you get a message that doesn't land well. Ask another trusted colleague, friend or coach how they would've received it. That objective perspective can be incredibly insightful. For someone who isn't triggered the same way you are, the message will be received differently. We all hold baggage from our past that informs our present.Always remember that no one will care as much about your career as YOU do, so you have to advocate for yourself. Don't expect anyone else to, and when you ask, ask with confidence. Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Want to see how you score as a confident communicator? Take The Confidence Cocktail Assessment: https://karenlaos.com/confidence-cocktail-fb/ Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.lpages.co/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
I've been diving into helping people handle conflict for many years. Decades now. Early on, more than a few people could get mixed up about mediation and meditation. Fortunately, I haven't seen that kind of mix-up for a long time. But here's a perennial one: mediation and arbitration. Merriam-webster.com has this to say: arbitration is the hearing and determination of a disputed case by an arbiter. Or, arbitrator. Mediation is defined as intervention between conflicting parties to promote reconciliation, settlement, or compromise.Fundamentally, mediators do not decide. Do not judge. Do not impose solutions.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Janet Ettele joins me to talk about her new book, How Joyous Effort Works. It's the fourth in her How Life Works series. Through her books, Janet presents an accessible introduction to Buddhist principles, using the timeless power of story. You can learn more about Janet's work, including her books, here: https://janetettele.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Here are three short episodes that were particular favorites this year.“The problem with perceptions” June 5, 2024 4:46https://craftingsolutionstoconflict.com/podcast/episode-283-the-problem-with-perceptions?rq=284“Not enough of a good thing” August 14, 2024 4:15https://craftingsolutionstoconflict.com/podcast/nbspepisode-294-not-enough-of-a-good-thing?rq=294“Satisfying vs. productive” December 11, 2024 4:00https://craftingsolutionstoconflict.com/podcast/episode-312-satisfying-vs-productive?rq=312 Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
How do great leaders create lasting communication habits? If you have followed all 50 lessons you are now wondering, "How do I take what I've learned and turn it into lasting change?" Start with believing the change is possible and then build your desire for change. Want to deliver clearer updates, craft more compelling stories, and exude confidence every time you speak. You'll learn the proven steps to developing new communication habits—starting today—and hear inspiring stories of how others have elevated their skills.While this is the end of the lesson series; it's the beginning of your practicum. Now, practice is required to create those new habits. ***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. If you register by December 31st, you will receive the full Anniversary plan in its entirety and the discounts. Hosted by Ausha. See ausha.co/privacy-policy for more information.
How do you define a great coach? Is it someone who simply listens, or someone who motivates, guides, and teaches with clarity? In this lesson, we unpack the art of coaching—an essential skill for everyone, regardless of their role. Whether you're managing a team, working across departments, or guiding a peer, coaching is your chance to inspire growth and impact at every level.Join us as we explore the five pivotal coaching moments in professional relationships. From establishing rapport to setting growth expectations, providing actionable feedback, and mastering the art of listening during vulnerable moments, this episode is packed with practical strategies to elevate your coaching game. Learn how to transform your feedback into motivation, avoid common pitfalls, and design the future you want for yourself and those around you.Don't miss this dynamic conversation—it's time to coach with clarity and compassion.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Satisfying or productive? In a way, an expansion on the idea of stopping yourself from uttering that clever, snarky comeback. Definitely might be satisfying, but unlikely to be productive. More likely to be harmful: creating a conflict, exacerbating one, or laying the groundwork for trouble by creating ill feelings.In addition to snarky comments, consider actions, inactions, delays. From a conflict perspective some tempting words and acts may feel good – in a bad way – and be quite damaging.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Rabbi Daniel Cohen joins me to talk about his book, What Will They Say About You When You Are Gone?: Creating a Life of Legacy. We discuss how we all create that legacy every day, even in the smallest moments. We talk about reverse engineering your life, anticipatory kindness, and Elijah moments. You can learn more about the book, Rabbi Cohen's new podcast, radio work, and The Legacy Academy at his website: https://www.rabbidanielcohen.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
What if you could uncover the secret to becoming a truly magnetic communicator? Join us as we welcome Tina Bakehouse, an intuitive communications coach and the dynamic force behind Tina B LLC. Tina's approach is all about tapping into your unique inner magnetism, helping you communicate with confidence and authenticity. Throughout this episode, she breaks down her proven methodology, highlighting the significance of mindset, message, and mechanics in mastering effective communication. Whether you're looking to overcome the fear of public speaking or aiming to refine your leadership skills, Tina's insights are both invaluable and transformative.Welcome to the Agency for Change podcast.
It's Thanksgiving week here in the U.S. We are encouraged, of course, to reflect on what we can be grateful for. There is more focus on our inward directed reflection than on expressing our gratitude to those around us. When we do look outward, in our interactions with others, can we try to add gracious to grateful? Not just because it would be nice. Being gracious now may lead us to be grateful down the road for nasty conflicts prevented or more easily defused.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Phantom Electric Ghost: With Jem Fuller Conscious Communication Coach Jem Fuller has lived a colourful, global life. From barefoot backpacker to corporate leader, fire-dancer and traditional tattooist, kindergarten teacher to motorcycle courier, masseuse and reflexology to labourer and travel consultant. Now his time is as partner and father, coach, facilitator and retreat leader. He is the author of the recently published book, The Art of Conscious Communication for Thoughtful Men, and can be seen delivering his TEDx talk on YouTube. Link: https://jemfuller.com/books/ Donate to support PEG free artist interviews: PayPalMe link Any contribution is appreciated: https://www.paypal.com/paypalme/PhantomElectric?locale.x=en_US Support PEG by checking out our Sponsors: Download and use Newsly for free now from www.newsly.me or from the link in the description, and use promo code “GHOST” and receive a 1-month free premium subscription. The best tool for getting podcast guests: Podmatch.com https://podmatch.com/signup/phantomelectricghost Subscribe to our Instagram for exclusive content: https://www.instagram.com/expansive_sound_experiments/ Donate to support PEG free artist interviews: Subscribe to our YouTube https://youtube.com/@phantomelectricghost?si=rEyT56WQvDsAoRpr PEG uses StreamYard.com for our live podcasts https://streamyard.com/pal/c/6290085463457792 Get $10.00 Credit for using StreamYard.com when you sign up with our link RSS https://anchor.fm/s/3b31908/podcast/rss
When you are truly stuck with a lousy option and need to accept it, what process can you follow?First, acknowledging the frustration. The grief. The loss. Second, trying to keep the finger-pointing and blame to a minimum. Backward-looking “if onlys” don't help. Third, trying to keep the focus on the future. Whatever that was now going to be. If there were lessons to be learned, trying to absorb them with grace and intention. Finally, keeping priorities clear. If the relationships matter, doing what needs to be done to repair and strengthen them.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
What is the best way to influence and get buy-in when you're speaking to others, be it a big audience or small, conference room or boardroom, peer meetings or executive meetings? We all want to come across in a way that moves our listeners to action, show up with confidence, and get what we want. Use these tips to persuade in the best way possible.Be Clear: Get to the point, use the BLUF principle: Bottom Line Up Front, and don't ramble on and get off on tangents.Be Compelling: Speak with authority, use vocal variety, tell stories, use examples and data points to grab your audience's attention.Be Credible: Avoid using filler words like “um” and “ah.” and pause to show control and calm. Avoid “upspeak,” which is when you speak with a question mark rather than a period. Make sure to use punctuation - exactly like you do in the written word.Listen for examples and more stories to demonstrate these principles.Some resources for you:My book “Trust Your Own Voice”: https://karenlaos.com/book/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videos Karen Laos, Communication Expert and Confidence Cultivator, leverages 25 years in the boardroom and speaking on the world's most coveted stages such as Google and NASA to transform missed opportunities into wins. She is fiercely committed to her mission of eradicating self-doubt in 10 million women by giving them practical strategies to ask for what they want in the boardroom and beyond. She guides corporations and individuals with her tested communication model to generate consistent results through her Powerful Presence Keynote: How to Be an Influential Communicator. Get my free tips: 9 Words to Avoid & What to Say Instead: https://karenlaos.lpages.co/words-to-avoid/ Connect with me:Website: https://www.karenlaos.com/Instagram: https://www.instagram.com/karenlaosofficial Facebook: Ignite Your Confidence with Karen Laos: https://www.facebook.com/groups/karenlaosconsultingLinkedIn: https://www.linkedin.com/in/karenlaos/Episodes also available on YouTube:https://www.youtube.com/channel/UCEwQoTGdJX5eME0ccBKiKng/videosMy book “Trust Your Own Voice”: https://karenlaos.com/book/
Ready to own your value and rise to executive levels? Listen and learn: How to choose the right projects for career growth How to navigate male-dominated workspaces How to negotiate your compensation Get insider nuggets from someone who has worked in career development, leadership, and personal growth. Links: April Little https://www.linkedin.com/in/aprillatoyalittle/ Brand confidently on LinkedIn: Free Linkedin Profile Optimization Secure an extra $10,000 - $50,000 in yearly compensation with this free training! Salary Negotiation Training (It's Free!) Connect with Dorothy: WEBSITE: https://www.dorothymashburn.com LINKEDIN: www.linkedin.com/in/dorothy-mashburn X: https:/twitter.com/DMASH_Negotiate INSTAGRAM: https:/www.instagram.com/dorothymashburn.negotiator FACEBOOK: https://bit.ly/dmashburn TIKTOK: https://www.tiktok.com/@dorothymashburn YOUTUBE: https://bit.ly/DorothyMashburn
The idea that we can control our emotions is both unrealistic and potentially damaging. We can try to shut them down or bury them. But they won't go away. They can corrode or explode. Better to make sure that our emotions do not control us – and our behavior. We can recognize the emotions and their effect on us. Then work to make sure we don't give up our agency to them.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
It's good advice to “be humble in victory and gracious in defeat”, a phrase credited to Chrisopher Earle. Humble: no gloating, no mocking. Gracious: accepting the outcome, no blaming those who enforce the rules fairly, no finger pointing at your teammates. But both can be tough to do, especially in the current political climate in the U.S. Which leads to another quote: “If you can't say anything nice, don't say anything at all.” That might be the best option in interactions with those who have a different political view from yours.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/
Empathy is demonstrating an understanding of another person's feelings and needs. Sympathy shows concern for another person's misfortune, but not necessarily with the same connection. Pity can be sympathy with judgment or condescension. Empathy can be very helpful in the conflict context. Sympathy may be helpful. Pity can create or worsen problems. We need to be careful about what we are feeling and very careful about what we are projecting. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/