The Trend Report

Send us a textNatalie Hartkopf, CEO of Hightower, shares her journey in the furniture industry and how this family-founded business evolved from importing European designs to creating their own award-winning Hightower Studio products while becoming a certified B Corporation.• Natalie started with Hightower around 2003, beginning in Seattle before moving to New York• They shifted from purely importing European designs to manufacturing upholstered pieces in North Carolina• Won Best of NeoCon recognition for their innovative Flote chair designed by their in-house design team• Became a certified B Corporation, looking holistically at governance, community impact, and employee welfare• They've implemented people-first initiatives including living wage commitments and 529 education savings contributions• They're transparent about how they're navigating the current issues with fluctuating tariffs• Focused on product discoverability to help specifiers find products that meet specific requirements• Working to improve existing products with end-of-life and sustainability considerations• Embraces AI tools to help team work more efficiently and provide better customer service• Advocates for greater diversity in industry leadership positions, particularly racial diversityResources:The Trend Report Ep. 38 - Rest and Recovery of the Corporate Athlete with Kibibi Springs - https://www.sidmeadows.com/episode38Connect with Natalie:Hightower - https://hightower.design/Flote - https://hightower.design/collections/floteEmail - Natalie@hightoweraccess.comLinkedIn - https://www.linkedin.com/in/nataliehartkopf/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textEver wondered how to tap into specialized vertical markets that offer substantial growth opportunities? Sara Marberry, a healthcare and senior living design knowledge expert, shares explore the untapped potential these sectors hold for furniture dealers and manufacturers. Listen as she shares her story as well as:Healthcare environments contain diverse spaces including clinical areas, administrative offices, and lobbiesTelehealth is creating demand for acoustically private pods and technology-enabled furnitureSenior living communities span from independent living to skilled nursing with varying furniture needs$300 billion shortfall in senior living construction expected by 2030 creates renovation opportunitiesTerminology matters – these are "communities where people live" not "facilities where people are placed"Educate yourself through industry resources, continuing education, and attending healthcare conferencesConnect with Sara:Sara Marberry LLC - https://www.saramarberry.com/Email - sara@saramarberry.comLinkedIn - https://www.linkedin.com/in/saramarberry/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textGet ready for a different kind of episode. Rex Miller takes the mic and interviews Sid and three other industry veterans who have united to create The Collaborative Network. This is a game-changing initiative providing structured support programs for small furniture manufacturers. Listen as Rex asks the tough but relevant questions about how this group plans to address the unique challenges of over 3,400 small manufacturers who previously lacked dedicated resources for growth and development.Michelle Warren brings public sector expertise and small business advocacyJulie Dillon specializes in independent rep management and sales strategyErin Torres offers brand development and marketing strategy expertiseSid Meadows provides business advisory and coaching for small manufacturersTheir research identified five key challenges: market access, sales strategy, technology adoption, strategic planning gaps, and lack of communityThey've created three tailored programs for businesses at every level: CEO Peer Group, Emerging Business Incubator, and Sales Director Peer GroupThese programs are designed specifically for growth-minded leaders wanting to compete against larger manufacturersTheir vision: to be seen as trusted growth partners helping small businesses dominateFind The Collaborative Network at thecollaborative.network or connect with any of the team members on LinkedIn.Connect with:Michelle Warren:Catalyst Consulting Group - https://strategic-catalyst.com/LinkedIn - https://www.linkedin.com/in/michelle-warren-47a6888/Julie Dillon:LinkedIn - https://www.linkedin.com/in/julie-dillon-a3981911/Erin Torres:LaLeona Marketing https://laleonamarketing.com/ LinkedIn - https://www.linkedin.com/in/erin-cadieux-torres/Head over to https://sidmeadows.com/connect to answer five quick questions and help us make season 7 the very best.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textWe make nearly 35,000 remotely conscious decisions each day—that's one choice every 1.6 seconds during our waking hours. Each of these decisions has the potential to impact our lives and the lives of those around us in both positive and negative ways.Feel like you've been in a rut? Use some of these tips, tricks, and tactics to help train your brain to see the positive things rather than the negative.• Different decision-making methods include impulsive, intuitive, instinctive, and emotional choices• Reframing negative thoughts by changing "I have to" to "I get to" creates a powerful mindset shift• Walking 3-4 miles each morning has been a transformative health choice• Positive affirmations replace limiting beliefs with empowering thoughts• Try Mel Robbins' tip of giving yourself a high five in the mirror• View failures as learning opportunities and data points rather than setbacks• Be the energy you want to experience—choose positivity and lift others up• Respond to "How are you?" with enthusiasm that lifts others upComplete our listener survey to help shape Season 7 by visiting SidMeadows.com/connect or clicking the link in the show notes. You can also send me a text directly through the podcast player—I'd love to hear from you!Resources:The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About by Mel Robbins - https://www.amazon.com/Let-Them-Theory-Life-Changing-Millions/dp/1401971369Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textKelly Colón shares her expertise in neurodivergent-friendly design and shows how designing with all brain types in mind can improve spaces for everyone. She challenges the traditional ways our industry approaches built environments, pointing out how standard designs often overlook neurodivergent individuals—and offers practical solutions for creating more inclusive spaces.Listen to learn more about:Executive functioning - it includes skills like planning, problem solving, organizing, and working memoryThe skills neurodivergent individuals often struggle withWhy designing for neurodivergent individuals requires a basic understanding about how different brains functionWhy small design choices (like glass staircases without visual reference points) can make spaces unusable for someHow creating neuro-inclusive environments accommodates the needs of allUnderstanding that there are no codified protections for neurodivergent individualsWhy the contract interiors industry can make a huge impact for the neurodivergent community through education and considering of their needsVisit Kelly's website or connect with her on social media to learn more about executive function coaching and creating neuro-affirming environments.Connect with Kelly:Eledex Coaching & Consulting - https://www.eledexconsulting.com/|LinkedIn - https://www.linkedin.com/in/kellycolon/Email - kcolon@eledexconsulting.comInstagram - https://www.instagram.com/eledexllc/Life Interrupted: When life has to pivot overnight; how will you navigate the uncertainty of what's next? by Kelly Colónhttps://www.amazon.com/Life-Interrupted-overnight-navigate-uncertainty/dp/B0BFTMJHGMHead over to https://sidmeadows.com/connect to answer five quick questions and help us make season 7 the very best.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textWhat does it take to thrive in the office furniture industry during these turbulent times? Shelley Rosetta, Principal at Solomon Coyle, brings a wealth of knowledge from her journey from bedroom space-planner to dealership principal to industry consultant. Our conversation reveals how flexibility, operational excellence, and authentic leadership have become non-negotiable qualities for success in 2025. Shelley shares her perspective on why our industry must engage with educational institutions earlier - helping students understand the diverse career paths within office furniture beyond the traditional design role glorified in academic settings.As we explore Solomon Coyle's work, Shelley unpacks how their financial benchmarking, compensation surveys, and leadership development programs provide crucial insights for dealers navigating an evolving marketplace. Their transition to blended learning models reflects broader industry shifts toward adaptability and innovation.Whether you're a dealer principal, manufacturer, designer, or involved elsewhere in the industry ecosystem, this episode offers practical wisdom for navigating uncertainty while building a sustainable business for whatever comes next.ResourcesEpisode 40 - How the Office Furniture Industry is Changing with Paul Holland - https://www.sidmeadows.com/episode40Episode 151 - Love What You Do with Doug Shapiro - https://www.sidmeadows.com/episode151Build Like A Woman: The Blueprint for Creating a Business and Life You Love by Kathleen Griffith - https://www.amazon.com/Build-Like-Woman-Blueprint-Creating-ebook/dp/B0CG4KWFD2Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others by Stephen M.R. Covey - https://www.amazon.com/Trust-Inspire-Leaders-Unleash-Greatness/dp/198214372XConnect with Shelley:Email - srosetta@solomoncoyle.comLinkedIn - https://www.linkedin.com/in/shelleyrosetta/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Send us a textCollin Cavote joins us to share how his company BIOME is revolutionizing biophilic design with technology-driven living walls that maintain themselves and last for decades.Listen in to learn all about Collin, why he started BIOME, what BIOME is all about, and where he sees the company going in the future. Resources:Episode 110: CEO Chat with Brandi Susewitz of RESEAT https://www.sidmeadows.com/episode110Connect with Collin:BIOME.US - http://biome.us/Email - Collin@biome.usLinkedIn - https://www.linkedin.com/in/collincavote/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

James Strole, founder of Workspace Resources, shares his journey from bank teller to leader in the office furniture industry, discussing pivotal moments, the importance of customer experience, and the integration of AI in business. Listen as he shares valuable insights into how passion, discipline, and effective systems can lead to success in a rapidly evolving market.We discuss:• James's journey into the office furniture industry from banking • The founding story and vision behind Workspace Resources • Current operations and focus on the upper mid-market • Importance of building strong customer relationships • Pivotal moments that shaped James's business growth • The impact of the Entrepreneurial Operating System (EOS) • Elevating customer experience as a key business strategy • Embracing AI and technology for increased efficiency • Advice for new professionals in the office furniture industryResources:Doing CX Right Podcast with Stacy Sherman - https://doingcxright.com/podcasts/How Leaders Learn: Master the Habits of the World's Most Successful People by David Novak - https://www.amazon.com/How-Leaders-Learn-Master-Successful-ebook/dp/B0CN9SRW8LTraction: Get a Grip on Your Business by Gino Wickman - https://www.amazon.com/Traction-Get-Grip-Your-Business/dp/1936661837Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer by Carl Sewell - https://www.amazon.com/Customers-Life-One-Time-Lifetime-Customer/dp/0385504454Connect James Strole:Workspace Resource - https://www.workspace-resource.com/Email - info@workspace-resource.comLinkedIn - https://www.linkedin.com/in/james-strole-a746a55/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Doug Shapiro, the VP of Sales at JSI, discusses the evolution of sales in the office furniture industry, emphasizing the importance of listening and asking the right questions to understand client needs better. Learn all about his thoughts on the balance of time management in sales, the role of AI tools, and the necessity of being a resource for clients, all while navigating the hybrid future of work. Listen as he shares:• The journey from product development to sales and the importance of enthusiasm • Why active listening as a key differentiator in client interactions • The impact of emotional intelligence and understanding needs • Time management challenges in a multifaceted sales environment • The future of work and the necessity of flexible workplace solutions • How to utilize AI to augment problem-solving and research capabilities • Ways to create genuine relationships by positioning oneself as a resourceResourcesA More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas By Warren Berger - https://www.amazon.com/More-Beautiful-Question-Inquiry-Breakthrough/dp/1620401452One  Percent Better Podcast with Joe Ferraro - https://podcasts.apple.com/us/podcast/one-percent-better/id1254121785Connect with Doug Shapiro:LinkedIn - https://www.linkedin.com/in/doshapiro/JSI Furniture - https://www.jsifurniture.com/Imagine a Place Podcast - https://podcasts.apple.com/pl/podcast/imagine-a-place/id1506501256Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsSubscribe to my LinkedIn Newsletter. https://www.linkedin.com/newsletters/inside-contract-interiors-7298489501159460865/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Experience the transformative power of habits. We're exploring four key practices—exercise, reading, journaling, and celebrating daily wins—that propel personal and professional success and why small, sustainable changes can lead to significant outcomes over time. Join us to:• Explore the impact of habits on personal growth • Learn the 21/90 Rule for building lasting habits • Exercise as a catalyst for physical and mental health • Use reading as a tool for knowledge acquisition and personal development • Explore the benefits of journaling for emotional clarity and gratitude • Learn the importance of celebrating small successes to boost motivation • Determine accountability measures for maintaining commitment to habits Please head over to Apple Podcasts and leave me a rating or review. I would love it to see that come in. It really helps our show get discovered. Thanks again for joining me.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Ever felt like life's commitments were pulling you in all different directions?That's exactly where I found myself last year. I was overwhelmed and on the verge of "pod fade." But now, I'm back, rejuvenated and ready to kick off Season 6 of The Trend Report! Join me as I reflect on our journey since 2020, sharing pivotal moments and memorable conversations from Season 5 with industry leaders like Rex Miller, Stacey Sherman, and David Stella. Amid these reflections, I'll open up about some personal changes, including a move to a tranquil lakeside home in North Fort Worth and an upcoming anniversary trip to Europe. This season opener is not just about looking back; it's about embracing new beginnings with renewed energy. After a much-needed break to navigate personal challenges, including supporting my mother through her battle with dementia, I'm grateful for the support and encouragement that kept me grounded. Your unwavering support has been a beacon, and together, we'll embark on this new chapter with enthusiasm and a commitment to making every day a great one. Let's dive into this new season and uncover more insights and discussions that make the Trend Report a journey worth taking.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

What if building meaningful relationships could revolutionize your sales strategy? Join me, Sid Meadows, and my guest Marianne Hewitt from SalesStar, as we explore the profound impact of relationship-driven sales in the office furniture industry. In this episode, we highlight the mutual benefits of the "give, give, ask" philosophy, emphasizing the importance of understanding clients on a personal level to foster genuine connections. Our conversation touches on the pitfalls of one-sided relationships and reveals how slowing down to truly connect can lead to more successful and fulfilling sales outcomes.Navigating the post-COVID sales landscape poses unique challenges, especially with limited in-person interactions. Hear Marianne's journey from designer to a sales consultant, and how her diverse experiences have shaped her approach to building relationships with A&D firms today. Despite the constraints of virtual meetings, Marianne offers actionable insights to effectively engage with clients and navigate the evolving dynamics of the sales environment. Visibility and authenticity have never been more crucial. From leveraging LinkedIn to attending industry events, we discuss strategies to stand out and be remembered. Marianne and I also delve into the importance of lifelong learning, avoiding perfectionism, and using tools like the effort vs. impact graph for productivity. If you're looking to elevate your sales game and build meaningful relationships, this episode is packed with invaluable advice to help you succeed.ResourcesStart With Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/159184644715 Minutes of Fame by Sid Meadows -  https://www.sidmeadows.com/blog/15-minutes-of-fameEpisode 106 - Leveraging LinkedIn with Joshua B. Lee https://www.sidmeadows.com/episode106Episode 99 - Leveraging Personal Branding and Yoga with Danika Leeks https://www.sidmeadows.com/episode89Connect with MaryanneSalesStar - https://salesstar.com/teams/maryanne-hewitt/LinkedIn - https://www.linkedin.com/in/maryanne-hewitt-47a10726/Email - maryanne.hewitt33@gmail.comConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

What if merging two industry giants could revolutionize an entire market? Join us as we chat with Amy Edington, Product Manager for Commercial at Cyncly, who takes us through the thrilling creation of Cyncly from the merger of 2020 and CompuSoft. Amy paints a vivid picture of how this fusion resulted in a global powerhouse, expanding their offerings to encompass everything from commercial solutions to windows, doors, glass, and flooring. She dives into Cyncly's shift towards cloud-based solutions and the integral role of high-quality content in the design process.Amy's personal journey is equally compelling. Starting her career at Haworth, she navigated the tumultuous waters of the market crash and the COVID-19 pandemic, which eventually led her to her current key role at Cyncly. Amy shares invaluable insights from her work with industry titans like Steelcase and Herman Miller, giving us a behind-the-scenes look at the life of a product manager. The passion she has for her role shines through as she discusses the exhilaration of sprint reviews and the constant drive to meet market demands efficiently.The episode also dives into the transformative power of visualization technology in client communication. Amy shares how advancements in tools like cut sheets have made it easier to explain complex design concepts to clients. The conversation shifts to the importance of maintaining clean data in the age of AI, and the evolving "technology, process, people" model that is redefining job roles and increasing efficiency. Amy emphasizes the critical role of networking events like NeoCon, and warmly invites listeners to connect with her for ideas, support, or new features. This episode is a treasure trove of insights for anyone passionate about the future of business operations and design technology.ResourcesViewpoint Magazine - https://viewpointmag.com/Episode 131 - Uncovering Your Genius Spark with Rex Miller https://www.sidmeadows.com/episode131Episode 139 - Genius Spark Part 2 with Rex Miller -  https://www.sidmeadows.com/episode139Episode 142 - The Post COVID Workplace with David Stella https://www.sidmeadows.com/episode142Connect with Amy:Cyncly - https://www.cyncly.com/Email - amy.edington@cyncly.comInstagram - https://www.instagram.com/cynclyco/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

What if your ability to understand your customers could make or break your career? Today, we uncover a transformative experience from over 20 years ago that reshaped my entire approach to business research. Join me as we explore the three critical C's of business research: customers, competitors, and colleagues. This framework, born from a pivotal project win, can revolutionize how you gather and leverage information to gain a competitive edge.In this episode of our "10 to Win" series on the Trend Report, I share how meticulous research led my team to truly understand a client's culture and secure a major project. We'll dive into practical tips and actionable strategies to streamline your research process, making it easier than ever to gather essential information. Whether you're a seasoned leader or just starting out, these insights will empower you to enhance your research skills and drive your business forward. Don't miss this opportunity to elevate your strategy and propel your business to new heights!Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Can technology revolutionize the office furniture industry? Join us on the Trend Report as we explore this question with Katherine D'Zmura Friedman, Co-Founder and CEO of Thumbprint. Katherine shares her innovative vision of transforming the design and specification process for commercial furniture through a groundbreaking cloud-based platform. Get ready to discover how advancements in AI and automation are setting the stage for a seismic shift in the industry, promising to alleviate the immense stress associated with furniture design.We also unpack the intricacies of creating a universal data model to streamline product options from myriad manufacturers, despite varying terminologies. Learn how Thumbprint's cloud-based solutions offer designers unprecedented flexibility and accessibility, even on portable devices like iPads, bridging the gap between sales and design. This integrated approach not only simplifies workflows but also enhances collaboration, allowing designers to meet tight deadlines and unrealistic client expectations with greater ease.Finally, delve into Thumbprint's powerful features, from photorealistic 3D room drawings to detailed bills of materials and executive summaries. Katherine passionately discusses her journey and dedication to the furniture industry, reflecting on the satisfaction of seeing a project come together flawlessly. With Thumbprint, A&D firms, dealers, and manufacturers can expect to shorten project cycles, improve client engagement, and elevate the overall design experience. If you share a love for innovation and craftsmanship in office furniture design, this is an episode you won't want to miss.Connect with Katherine:Thumbprint Furniture - https://www.thumbprintfurniture.com/Email - katherine@thumbprintfurniture.comLinkedIn - https://www.linkedin.com/in/katherine-d-zmura-friedman-18884962/Instagram - https://www.instagram.com/thumbprintfurniture/LinkedIn - https://www.linkedin.com/company/thumbprintfurniture/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Ever feel overwhelmed by the sheer volume of decisions you face each day? I'm here to help you navigate the labyrinth of choices with ease and precision. In our latest 10 to Win segment, I break down decision-making into four digestible steps, ensuring you're equipped to tackle anything from the mundane to the monumental. I'm sharing personal experiences and posing critical questions to  guide you through assessing the gravity of their decisions and sheds light on the multifaceted outcomes beyond success or failure.As you tune into this episode, you'll uncover practical strategies that promise to fortify your ability to make informed, confident decisions that align with your personal and professional goals. Whether it's about hiring a new team member, launching a fresh program, or pivoting your strategy, I'm sharing tools for thoughtful deliberation and encourages a trial-and-error approach to refine your decision-making prowess. It's not just about choosing the right path but also embracing the learning curve each decision offers. Get ready to make decisions that not only shape your life but drive growth and success in your business.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Have you ever considered the silent tales an office chair might tell if given a voice? This episode welcomes the incomparable Dominic Lawson, a maestro of the podcasting world, to spin an extraordinary yarn where our protagonist is none other than an office chair. He's taking us on a journey through time with the Anderson family, as their business flourishes from the post-war era to the present day, while an unassuming chair bears witness to every triumph, trial, and transition. As Dominic unveils this narrative, he deftly illustrates the profound impact of leadership, adaptability, and the resilience of the human spirit in business.As the tale unfolds, the chair emerges as a character imbued with the legacy of the Andersons—a testament to the family's grit and values. With every generation it supports, the chair forges an emotional bond, symbolizing not just a tool of the trade but a cherished partner in the company's saga. Ultimately, this episode transcends the mere discussion of office furniture, as we pay homage to "The Silent Partner," an exhibit that encapsulates endurance, continuity, and the silent stories of servitude. Dominic Lawson's storytelling prowess illuminates the powerful connections we forge with the objects that populate our daily lives, leaving us with a renewed appreciation for the mundane yet meaningful companions of our workspaces.Connect with Dominic Lawson:Black is America Podcast - https://www.blackisamericapodcast.com/LinkedIn - https://www.linkedin.com/in/dominiclawson/Instagram - https://www.instagram.com/therealdominiclawson/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Embark with me on a transformative exploration of workplace strategy and design with the insightful David Stella from Cresa Real Estate.. Together, we unravel the complexities of creating office spaces that not only reflect but also enhance company culture and philosophy in our post-COVID reality. This episode is a treasure trove for those seeking to understand the intricate dance between data analytics and interior design, as David shares his journey from the world of architecture to the forefront of reimagining the modern workspace.We've all seen the evolution of office environments, from the traditional, hierarchical setups to the now ubiquitous open-plan designs. But where do we stand today, especially for the introverts among us who often find such spaces challenging? David and I tackle this question head-on, highlighting the technology-fueled rise of dynamic workspaces that cater to all personality types and work styles. Our conversation doesn't shy from the nuances of global work cultures and the financial implications of embracing the new wave of hybrid work models that prioritize employee well-being and productivity.Closing our robust discussion, we don't just talk about change; we address how to implement it effectively. David delves into the critical role of change management, the nuances of generational preferences in workplace design, and the imperative of fostering diversity, equity, and inclusion in our offices. We wrap up with a forward-looking perspective on how the furniture industry can partner with strategists like us to craft purposeful, hybrid workplaces. Tune in for a session packed with actionable insights and stories that will inspire anyone looking to lead their business into a future where office design is about much more than just aesthetics.Links and Resources:Tekinon Untethered - https://www.teknion.com/untetheredConnect with David Stella:Cresa - https://www.cresa.com/LinkedIn - https://www.linkedin.com/in/david-b-stella/Email - dstella@cresa.comConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Stepping into the studio with Susan Pilato of Mantra Inspired Furniture was like opening a treasure chest of wisdom on the enduring value of solid wood furniture. Susan, with her wealth of knowledge and a heart full of passion, peeled back the layers of the commercial furniture world, revealing why a shift back to quality and sustainability isn't just a trend—it's a necessity. Her tale of transformation, from noticing a void in the market to creating a brand that proudly collaborates with skilled Amish and Mennonite artisans, is a masterclass in innovation and cultural respect.Our discussion transcended the tactile world of furniture and ventured into the intangible yet potent legacies our families leave behind. Susan's eight life mantras, a gift from her father, have shaped her into a formidable force in an industry craving change. We delved into the power of marketing, the art of sales, and the unshakable support system that buoys women in today's business landscape. This isn't just a conversation; it's a heartfelt exploration of how the lessons of yesterday can forge the success of tomorrow.As we wrapped our engaging session, the broader implications of diversity and inclusion within the industry came to the forefront, challenging us to be more than bystanders in the quest for equity. I shared my personal stake in this mission—as a spouse, a parent, and an ally—and together we unraveled strategies to attract diverse talent to fields that have remained all too homogenous. Be sure to join us at Neocon, where Susan and Mantra Inspired Furniture will bring their latest innovations, and a reminder that kindness is the language we should all be fluent in. Let's make each day count, and let these stories inspire you to carve your own path in the world.Links & ResourcesHidden Potential: The Science of Achieving Greater Things by Adam Grant - https://www.amazon.com/Hidden-Potential-Science-Achieving-Greater/dp/0593653149Connect with Susan:Mantra Inspired Furniture - https://www.mantrainspiredfurniture.com/Instagram - https://www.instagram.com/mantrainspiredfurniture/Facebook - https://www.facebook.com/mantrainspiredfurnitureLinkedIn - https://www.linkedin.com/company/mantrainspiredfurniture/Susan's LinkedIn - https://www.linkedin.com/in/susan-pilato-2835773/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Ready to revolutionize your approach in the office furniture industry? I'm here to guide you down the path from being another furniture supplier to becoming a leading solutions provider. Let's challenges the status quo, encouraging a leap from safety into the realm of daring innovation. Also, don't forget the power of collective wisdom—sharing experiences, strategies, and outcomes is the fuel that drives our industry forward. As we venture into uncharted territories of office design and functionality, the strength found in community feedback and communication becomes clear. Take away actionable insights and join the conversation; this isn't just an episode, it's a call to connect, share, and grow together. Let's redefine what it means to excel in the office furniture industry and create spaces that are as innovative as they are functional. Don't miss this transformative discussion that's not just about chairs and desks, but about shaping the future of workspaces.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Do you ever find yourself wondering what happened to that childhood spark, the one that made you curious and bold? Join us as we sit down with Rex Miller to reignite that lost brilliance and tackle the 'kryptonites' that hold us back. We reminisce about youthful passions—my affinity for music and construction—and examine how these interests mold our adult pursuits. Creating a space where team members feel secure enough to take risks and admit mistakes can be as complex as a dance requiring both grace and precision. In our thoughtful conversation, we delve into the adversarial nature of certain industries, like construction, where the prevalence of distrust can thwart team progression. We share insights into the critical importance of recognizing each person's unique contributions, drawing parallels to how a football team approaches their preseason. Throughout, Rex Miller, a three-time guest, offers actionable advice on fostering trust and psychological safety within professional teams.The final act of our dialogue explores the intricate balance of being a 'connector' and leading with empathy. I reflect on my journey, the leadership style that emerges from a blend of strategic thinking and relator skills, and the challenges of managing energy in an increasingly digital world.  The narrative weaves together past and present, offering a blend of self-awareness and practical leadership advice, ensuring that by the end of our episode, you're equipped to lead with a renewed understanding of your strengths and vulnerabilities.Links & ResourcesEpisode 131 - Uncovering Your Genius Spark with Rex Miller - https://www.sidmeadows.com/episode131Sir Ken Robinson Ted Talk - https://www.ted.com/talks/sir_ken_robinson_do_schools_kill_creativity?language=enConnect with Rex:Rex Miller - https://rexmiller.com/The Resilience Lab Podcast - https://podcasts.apple.com/ca/podcast/the-resilience-lab/id1615776491Email - http://www.rex@rexmiller.com/Instagram - https://www.instagram.com/mrexmiller/LinkedIn - https://www.linkedin.com/in/rexmiller/YouTube - https://www.youtube.com/channel/UCBqoDmlda4AN5slbA39R34AConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Discover the transformative power of mindful design as Jen Levisen, director of communications at Mindful Materials, joins us to shed light on the sustainable future of commercial spaces. Our conversation traverses Jen's vibrant journey from the commercial design and office furniture industry to spearheading a global movement for environmentally responsible materials. Delve into the origins of Mindful Materials and how this once modest labeling system has evolved into a trailblazing nonprofit, fostering a universal language for sustainability and impacting the industry.Jen and I celebrate the collaborative spirit within the design community, instrumental in initiatives such as the A&D Materials Pledge and the emergence of influential forum groups. These groups, comprised of design firms, manufacturers, and beyond, are pivotal in driving the conversation on sustainability forward, underscoring the significance of united industry efforts. We wrap it all up with a personal reflection on my own transition from journalism to industry columnist, reveling in the joy of storytelling and the importance of finding one's narrative voice.  For those seeking to influence the world through design, or simply to savor compelling stories behind industry innovation, this conversation with Jen Levisen promises an enriching journey.Links & ResourcesEpisode 129 - The OG Nerd Shares her Secret with Dianne Murata - https://www.sidmeadows.com/episode129Episode 131 - Uncovering Your Genius Spark with Rex Miller - https://www.sidmeadows.com/episode131Love Yourself Like Your Life Depends on It  by Kamal Ravikant - https://www.amazon.com/Love-Yourself-Like-Your-Depends/dp/0062968726Office Insights Magazine - https://www.officeinsights.com/Viewpoint Magazine - https://viewpointmag.com/Connect with Jen:mindful MATERIALS website: https://www.mindfulmaterials.com/mM on LinkedIn: https://www.linkedin.com/company/mindfulmaterials/mM on IG: https://www.instagram.com/mindfulmaterials/ Jen's personal email address: levisen.jennifer@gmail.com Jen's business email:  jen.levisen@mindfulmaterials.com Jen's LinkedIn profile: https://www.linkedin.com/in/jenlevisen/Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Unlock the secrets to transformative conversations with my deep dive into the art of the follow-up question. In our latest episode, I share the underrated power of asking the right questions—those that open doors to deeper understanding and connection. We talk about the tendency to default to simple yes-or-no inquiries and how this approach can hinder the richness of our interactions. Through real-life examples and practical advice, you'll learn how to craft questions that encourage expansive answers, taking your communication skills from good to exceptional.Prepare to enhance every conversation, whether in business or personal life, as I guide you through mastering the nuances of intuitive listening. By fully engaging and employing all our senses, we tap into the unspoken messages that are just as critical as the spoken word. I welcome you to join the conversation by sharing your experiences and insights. This episode isn't just about listening—it's an interactive experience designed to provoke thought, refine your questioning technique, and leave you with actionable strategies to foster more meaningful exchanges in your daily life. Let's elevate the quality of our dialogues together, one powerful follow-up question at a time.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Unlock the secrets to transforming every customer interaction into a golden opportunity as Stacy Sherman, a maven of CX excellence, joins us to pick apart the customer experience puzzle. Join our exploration into the integral role of empathy and communication in business, the surge of artificial intelligence in customer experience, and how to marry AI with the irreplaceable human touch to elevate your business game. Don't just listen—transform with us.Links and ResourcesEpisode 58 - Creating a Great Customer Experience with Stacy Sherman - https://www.sidmeadows.com/episode58Net Promoter Score (NPS) - https://www.retently.com/blog/good-net-promoter-score/Blog Post - Ensuring Customer Loyalty Amid Price Changes: Lessons from Wendy's Public Backlash - https://doingcxright.com/2024/03/01/ensuring-customer-loyalty-aConnect with Stacy:Doing CX Right - https://doingcxright.com/Doing CX Right Podcast - https://doingcxright.com/podcasts/Stacy on LinkedIn - https://www.linkedin.com/in/stacyshermanStacy on Twitter - https://twitter.com/stacyshermanStacy on Instagram - https://www.instagram.com/doingcxright/Stacy on YouTube - https://www.youtube.com/channel/UCQu4U9uRSUhPoQE-jTBYQ2A?reload=9Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Lance Amato from Canoa and Sid, navigate the transformative currents reshaping the office furniture procurement landscape. Discover how Canoa's browser-based platform is revolutionizing the way design professionals select, specify, and manage office furniture inventories. They delve into the industry's reluctance to embrace new tech and unveil Canoa's AI Engine, which is redefining product selection with its innovative Canoa Recommendations feature. By tuning in, you'll gain exclusive insights into the future of design efficiency and how embracing these advancements can save you from the outdated tangles of traditional methods.Transform your understanding of the design industry's evolution as we analyze the resistance to change despite the frustrations with old processes. Lance and Sid uncover the potential of advanced search capabilities, image mapping, and the creation of personalized catalogs that align sales teams with company offerings. It's a conversation filled with revelations about how crucial it is to have access to the right information at the right time, and the profound impact it has when technology like Canoa empowers designers to work smarter, not harder.Ending on a note of responsibility and innovation, we explore Canoa's commitment to sustainability through initiatives like the Second Life category and recognition of manufacturers' eco-friendly products. We also celebrate the sense of community in the design industry and share how you can connect with Lance and his team. Their efforts are not only supporting the community but also sparking excitement around new technologies that drive the industry forward. Join them for this pivotal discussion that promises to leave you informed, inspired, and ready to tackle the challenges of modern office design.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Remember the thrill of seeing something evolve from its simple origins to something spectacularly modern? That's the journey I've been on with the office furniture industry for over 30 years. In our 10 to Win series, we're tackling the elephant in the room - driving change in your business. I'm taking you through personal stories and observations on the seismic shifts in technology and innovation, and the areas that stubbornly resist evolution. We're talking everything from the nostalgia of hand-drawn floor plans to the cutting-edge photorealistic renderings of today, and the peculiarities of our discounting strategies that seem to be frozen in time.But here's where it gets real: initiating and championing change isn't just about the courage to identify what needs a makeover. It's about the grit to get others on board with your vision - and that's no easy feat. This episode is a candid exploration into the heart of change management, where we confront the comfort zones we're so reluctant to leave and the resistance that often meets new ideas. I'll share insights on modernizing complex sales processes, simplifying business layers, and rethinking product-focused approaches. So join me for a conversation that's not just about reflection but about taking bold steps towards impactful actions in our businesses and the industry we're passionate about.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Have you ever found yourself at a career crossroads, contemplating a leap into the unknown? That's precisely where Jonathan Johnson stood before he took the helm at Forum Furniture. Listen as Jonathan unfolds the tapestry of his professional odyssey, from a foundation in architecture to the pinnacle of office furniture entrepreneurship. As we chat, he divulges the pivotal role that robust relationships and unwavering grit played in navigating the tumultuous waves of the 2008 financial crisis, and beyond.Strap in for a deep dive into the strategic maneuvers that have set Forum Furniture apart in a saturated market. Jonathan recounts his transformative decade at HumanScale and how his subsequent entrepreneurial venture is challenging industry norms by championing simplicity, beauty, and affordability. The conversation blossoms as we dissect the subtle art of cultivating a company culture that champions transparency and work-life balance, and how Jonathan's approach to partnership is redefining the road to collective triumph in business.Wrapping up, Jonathan lifts the curtain on the alchemy of product creation, emphasizing the elegance of simplicity in design and the power of a well-crafted advisory board. If you've been searching for inspiration or a nudge to chase those audacious business dreams, this is the cue you've been waiting for. Jonathan's journey is more than a narrative of success; it's a blueprint for building a brand that stands the test of time. Don't forget to peek at the show notes for all the details to connect with us. Connect with Jonathan:Form FurnitureEmail | Instagram | LinkedInConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Get ready to revolutionize the way you think about networking! Learn the key to turning shallow handshakes into deep-rooted partnerships. Say goodbye to the endless business card exchange game and hello to the power of authentic connections. In this episode, we dissect the shortcomings of traditional networking and set the stage for a new era where quality trumps quantity. Prepare to learn how to identify and nurture the relationships that will not only enhance your professional life but also add genuine value to your network in 2024.Armed with heartfelt stories and practical tips, I'll guide you through the process of building a network that's both supportive and enriching. Whether you're mingling at a conference or connecting online, discover the strategies that will help you leave a lasting impression and foster meaningful interactions. Remember to share your journey with us by leaving a review on Apple, and join the conversation as we explore the art of real connection. Here's to creating a year filled with opportunity, growth, and, most importantly, genuine relationships!In this episode:00:00: Stop Networking and Start Connecting.01:16: Sid's challenge to the listeners.04:04: The problem with networking.07:05: Paid networking events are better than free events.13:12: Creating Meaningful Connections and Relationships.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Join me and Rex Miller as we uncover his transformation of a historic ranch into a tranquil retreat and delve into the inception of his cutting-edge software, Genius Spark. This episode is a treasure trove of wisdom, where Rex's path from bustling city life to the stewardship of a serene ranch unfolds, offering executives and leaders a novel space for growth and reflection. His experiences breathe life into discussions on major capital projects and the fine-tuning of workspaces, while his Resilience Lab podcast shines a spotlight on the diverse aspects of resilience in our lives. The stories shared are a testament to Rex's rich industry background, resonating with the complexities and challenges of modern times.Ever wondered how crises can spark innovation? That's what we explore next, as Rex takes us through the crisis that led to Genius Spark after the dot-com crash and how the Clifton Strengths assessment helped reclaim his innate talents. We probe into the concerning drop in our imaginative prowess as adults compared to our childhood selves, and why living authentically matters profoundly. Our conversation weaves through the essence of performance science and the elite mental strategies that can be harnessed to cultivate everyday genius, with Genius Spark software standing as a testament to integrating these powerhouses into daily life.The episode rounds out with a deep dive into the art of self-improvement and the potency of small, consistent advancements, drawing parallels from the UK cycling team's rise to prominence. As a certified tennis professional, I bring my own insights into the conversation, showing how such principles transcend sports and apply broadly across professional landscapes. We also tap into the rich vein of personal strengths, decoding how Gallup's color-coded categories unravel traits like trust and authenticity to forge successful relationships and leadership. Building a persona of strengths isn't just theory; it's about piecing together the puzzle of your natural talents to navigate life with finesse and influence.Connect with Rex:Rex MillerThe Resilience Lab PodcastEmail | Instagram | LinkedInYouTubeConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Celebrating the launch of season five of The Trend Report podcast feels like commemorating a personal milestone, one filled with the voices and stories that have shaped not just the show, but me as well. As I look back at the path traveled, I'm thrilled to bring you recollections from the very first CEO chat with Chris Evanstad, to the heart-warming and challenging tales of family and resilience, like the one of Evan Lagueruela stepping up to lead Trinity Furniture during his father's health crisis. It's these narratives, filled with wisdom and courage, that form the core of what we've built together, and set the stage for the enlightening discussions that await us in this season.Every episode is a new avenue for discovery, and this season, you'll be invited to explore the concept of the "zone of genius"—that sweet spot where passion meets talent—and how embracing it can lead to unforeseen joy and success. The conversations with guests like Dianne Murata, alongside many others who have brought their insights to our platform, will leave you inspired to identify your own unique strengths. As we delve into these rich stories of perseverance, legacy, and reinvention, I am reminded of the power of sharing and the profound impact it has had on my life and, hopefully, on yours. Join me on this continuing adventure, where the lessons learned are as meaningful as they are inspiring.Links & Resources: Podcast Episodes Featured:Episode 6 - CEO Chat with Chris Evanstad of Nevers IndustriesEpisode 76 - The Transition of a Family Business with Evan LagueruelaEpisode 100 - Celebrating 100 Episodes of the Trend Report with Sid Meadows and Trevor BlochEpisode 129 - The OG Furniture Nerd Shares Her Secrets with Diana MurataConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Ever wondered how a visionary and an integrator can shape the success story of a business? Dianne Murata, the interior designer and founding principal of Kimiko Designs, unravels this intricate balance in our recent podcast episode. Dianne's impressive journey from a funeral home to establishing Kimiko Designs is testament to her determination and innovative approach. Her mission to usher in sustainability in the furniture industry is as inspiring as it is admirable. Listen in to understand the strength of acknowledging individual capabilities and appreciate the unique culture of the furniture industry.In a world where remote working has become the cornerstone of professional life, Dianne provides insight into how she built a thriving remote work culture with intention. She brilliantly details the roles she and her business partner, Ginger, undertake as a visionary and an integrator, that have been pivotal in their business growth. The discussion continues around the concept of work-life integration and how Kimiko's flexible approach enables their team to operate from anywhere. The conversation concludes with a deeper look into sustainability and the shift in perspective from product to problem. Learn how Kimiko Green, with its customer-centric approach, grew from a handful of clients to over a hundred in just two years. Links & Resources: Support the Trend ReportRocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman, Mark C. WintersConnect with Dianne:Kimiko DesignsLinkedInConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Can you imagine becoming the best version of yourself, both personally and professionally? How would that impact your life, your career, your relationships? I'm Sid Meadows, your host for the Trend Report Podcast, and I'm here to guide you on a journey of continuous growth, a journey that I embarked on just a few short years ago. From a humble beginning in a coach certification program to now, a certified professional coach and a veteran of the office furniture industry, my journey has been all about growth and development. In this enlightening conversation, we'll explore the three core areas of growth I've discovered - personal, professional, and industry. I'll share my insights on how personal development goes beyond just job roles and career paths, the targeted enhancement of skills offered by professional development, and the necessity of being up-to-date in your industry. You'll also gain valuable advice on seeking resources and tools to help you in this journey. So buckle up, and let's embark on a journey of growth together. Because remember, it's not about your boss or your company doing it for you. It's about you doing the work necessary to reach your goals. It's about you taking control of your own destiny. Each of us is responsible for our own future. Let this be your start.In this episode:[1:46] Get ready to learn all about the importance of continuous growth.[4:17] What personal growth and development is all about.[9:25] Resources that can help you on your personal growth journey.Links & Resources: Support the Trend ReportSid's Blog - The Importance of Continuous GrowthAt The Table PodcastAtomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James ClearConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Join Sid for a heartfelt and thought-provoking conversation about the evolving role of the independent rep with Jason Levy, a veteran in the office furniture industry. Jason's journey is a compelling tale of resilience and adaptability - from being a culinary student to stepping up to the demands of the family business after his mother's cancer diagnosis. You'll hear his profound insights into the shifting business landscape, his creative marketing strategies, and why he believes building sincere and engaging relationships within the A&D community is essential.Jason also opens up about his inventive approach to marketing. Wondering how cupcakes, donuts, and his last name fit into his business strategy? You're in for a fascinating set of ideas. He'll also talk about the value of making connections at real-life events and his digital engagement tactics that have helped him grow in an industry that has seen many changes, especially amidst the pandemic.Get ready to tune in to an episode that's more than just office furniture talk. Jason's passion for Apple products, his belief in the importance of reading physical books to his children, and his insightful thoughts on the blurring lines between residential and commercial industries offer an engaging mix of personal anecdotes and professional advice. Whether you're in the furniture industry or not, Jason's story is sure to inspire, educate, and entertain.In this episode:[00:00] Learn all about Jason Levy and his experience in the office furniture industry.[09:27] Customer-Centric Tools in Business[21:31] Marketing Strategies for A&D Community[31:21] Leveraging Digital Platforms to GrowLinks & Resources: Support the Trend ReportConnect with Jason:Jason Levy & AssociatesLinkedIn | Instagram | EmailConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

What would your life look like if you dared to color outside the lines? If you defied norms and embraced your uniqueness? Let's journey together down the path less traveled, challenging the status quo and disrupting norms. This week we're stirring up insightful conversations about the art of nonconformity in business and personal growth. We draw parallels between childhood coloring books and adult conformity, sparking a vital question - What if you decided to be brave and color outside the lines?Get ready to learn about the power and impact of breaking away from your comfort zone. Be inspired by industry disruptors such as Florence Knoll, Charles and Ray Eames, and Mario Bellini, as we underscore the significance of bravery and vision in shaping our world. You'll hear the stories of people and companies that dared to be different, the courage it takes to share your ideas, and the rewarding process of challenging conventional wisdom. It's time for you to step up, embrace your greatness, and color outside the lines. Let's dare to be different together.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Ever wondered what the world of contract furniture holds? Our guest today, Aaron Estabrook, the Director of Digital Marketing at OFS reveals it all in a vibrant conversation. Aaron found his path to this industry through an exciting journey that took him from the music business to marketing and advertising, and helped him clinch a role that brings him joy.Get ready to hear some powerful insights on leveraging digital marketing to create engaging content, and the magic of consistency in personal branding. Aaron shares his experiences from New York and Washington DC, where he honed his skills in personal branding, right down to training politicians for TV appearances. We also delve into how his time in the music industry has shaped his people-focused approach to marketing.What makes people hesitate to share their voice? We tackle this, along with practical advice on overcoming barriers to personal branding, and the importance of quality information over visuals. The episode wraps up with Aaron offering his perspective on the power of consistency in personal branding, and how small, consistent efforts over time can weave a compelling narrative of who you are. Join us for this captivating discussion on digital marketing, personal branding, and the unexplored world of contract furniture with Aaron Estabrook.Connect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Join Sid for a riveting conversation with Sam Richardson, President and CEO of the Identity Group. Sam's journey to the top is an intriguing cocktail of sports, international living, and a deep dive into the paper and print industry. Prepare to be engrossed as he takes us from his time on the college sports field, to the aroma of paper plants in the southern United States, and his international experience in Brussels, Belgium. Listen as he articulates how these experiences shaped his approach to the contract interiors industry.Sam shares valuable insights into the evolution of the Identity Group, honed through years of hard work and strategic decisions. A rich narrative unfolds as he details the company's transformation in providing signage services, experiential graphics, and branded environments. This is an opportunity to learn from a seasoned CEO about the importance of seizing opportunities, learning from experiences, and the delicate balance required between personal growth and family commitments when making career decisions.Finally, Sam unravels the intersection between experiential graphics, furniture, and the disruption in the industry. Revealing the role of SEGD and how the Identity Group is leading the way in transitioning from analog to digital. We also get a sneak peek into a major upcoming revelation from the Identity Group. Be sure to join Sid for this enlightening conversation with Sam Richardson, who continues to shape the future of the contract interiors industry.Connect with Sam:The Identity GroupLinkedIn | EmailConnect with Sid: www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadows The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

My guest, Alexandra Tseffos, is a return interview for The Trend Report from a couple of years back. The Design POP was just a few months old the last time Alexandra was on the show, and she has grown to over 500 videos on her platform with updated partnerships with other technologies in the industry. The Design POP aims to offer three main points, to have content that is searchable, provide professional development for designers, and provide sales courses for CET. Having searchable content allows users to find resources or courses on specific topics, bringing better utilization of products. The Design POP is also heavily invested in designers and wants to stimulate the professional development of designers everywhere. With more and more platforms, technologies, and AI interfaces coming online and being used in the field, The Design POP offers training and plans for these industry pivots, leveraging the knowledge of the experts. While working with several manufacturers, The Design POP offers a wealth of information for the contract interiors industry and the materials and technology that we are commonly using. In addition to the booming growth of The Design POP, Alexandra has been busy starting her own podcast! The podcast centers around dealer designers and the struggles they encounter in the industry. She provides awareness of the challenges that the position faces and provides a voice for them while providing them the anonymity they need to provide solutions to their issues in confidence.There is so much information in this episode, and I guarantee that you will want to hear more about the success of The Design POP, what it can offer, and how Alexandra's podcast is opening the eyes to the industry with an inside look at the responsibilities of the designer. In this episode: [01:10] Welcome back to The Trend Report, Alexandra Tseffos![02:00] Alexandra's background for those who haven't heard Episode 67. [05:02] The growth of The Design POP over the last couple of years.[08:50] How The Design POP collaborates with other manufacturers and provides training.[11:23] Keeping up with technology in our industry.[13:55] AI's impact on our industry's technology.[19:47] Alexandra's desire to focus on the professional development of interior designers.[25:02] What was the deciding factor in Alexandra starting her own podcast?[29:04] What is Alexandra's podcast about?[35:27] Thanks for joining us today!Links & Resources: Support the Trend ReportEpisode 67: The Design POP with Alexandra TseffosConnect with Alexandra:The Design POPThe Design POP PodcastLinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

Matthew Negron is the president of Dauphin, a prestigious furniture manufacturer based out of Germany with a focus on ergonomics. Beginning from the position of design engineer and developing his own department, Matthew expanded into project management and catalog build-outs. Matthew speaks to the benefits of "intrapreneurship" and mentorship and how both of those have provided him with the skills and knowledge to succeed in the industry today. Listen in to hear more about how he is driving change in the contract interiors industry and the big things that can be expected to come from Dauphin in the years to come. In this episode: [01:08] Welcome to The Trend Report![01:33] Meet my guest, Matthew Negron, and learn about how he got started in the furniture industry.[04:52] Matthew's draw to teaching.[08:47] How Matthew approaches sustainability in his lectures.[10:13] The history of Dauphin and where it is today.[15:10] Matthew's history at Dauphin and how he became one of the youngest presidents in the company's history.[21:22] The big takeaways from Matthew's journey with Dauphin.[24:18] What lead to Matthew becoming a HiP finalist at NeoCon 2023.[28:34] The importance that mentorship has played in Matthew's life and how he pays it forward.[35:17] We are always growing and evolving as professionals and as people.[36:03] How Matthew grows and develops while managing everything.[39:10] What is Matthew reading right now?[41:05] What is Matthew listening to for education and inspiration?[42:36] Final thoughts from Matthew.[43:52] Thanks for joining us today!Links & Resources: Support the Trend ReportThink Like A Monk by Jay ShettyHOW TO MAKE FRIENDS AND INFLUENCE PEOPLE: A Comprehensive Guide to Making Friends, Building Connections, and Achieving Success by Michael LonesConnect with Matthew:DauphinLinkedIn | Instagram | PinterestConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

One thing that we didn't really dive into in our last episode is the topic of how to use these technologies in the most effective way to benefit our business.For instance, if we have real-time metrics integrated into our website, we provide our consumers with the convenience of checking our lead times in a time frame that is convenient for them. We also talked about the way that AI platforms like ChatGPT can carry the load of some of the day-to-day mundane tasks, such as writing emails or social media captions. While ChatGPT is useful in this way, it is not perfect. Marc and Nick advise you to take the material generated by ChatGPT and make it your own. Put your own words and voice into what it gives you to make sure that your message maintains your personal flair. AI also, has the ability to take business performance metrics and compile them into a comprehensive report to show you where you were successful, where growth occurred, and what is possible for the future based on historical performance.Marc and Nick are full of so much useful information on how to leverage these technologies and how they can make us more efficient in the work that we do. You won't want to miss this episode to hear more about how you can apply AI in your business.In this episode:[01:39] What is the customer experience of artificial intelligence?[03:29] AI provides ease of access and ease of use for our clients as well as an ability to upsell.[05:16] Different ways you can use AI to increase your revenue.[08:15] How to use AI to understand how your products solve the business problems of your clients. [12:46] How many different AI tools are available for us to use?[16:11] The implications of AI and Social Media. [18:30] A word of caution from Marc and Nick while using ChatGPT.[19:35] Legal, ethical, and moral considerations to take into account when using AI for business.[22:17] Using ChatGPT to jog your memory for personal stories to generate more effective captions.[24:30] The 80/20 rule and how ChatGPT can save 80% of your time.[25:52] ChatGPT is an effective tool that can rewrite emotional responses into professional responses.[27:03] AI integrations and plug-ins and how they impact your business. [30:20] Main takeaways for using AI in your business. Links & Resources:Support the Trend ReportEpisode 58: Creating A Great Customer Experience with Stacy ShermanConnect with Marc:iRonick MediaNextGen PodcasterFacebook | InstagramConnect with Nick:NextGen PodcasterInstagram | YouTube | TwitterConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

Artificial Intelligence and its impact on how we do business is something I like to talk about any time I'm given the opportunity. With the way AI is integrating into our everyday life, it is inevitable that we start facing the different ways that it will impact our roles in our industries.When we are faced with a program that interacts and behaves as a human, taking over basic administrative tasks and conversational needs while being very accessible and providing answers and results that feel real and tangible – it opens so many doors in our personal lives and our businesses and changes the way we interact with technology.Continuously growing in popularity, AI is generating a huge following, and the ultimate reason is that it takes care of the tedious, mundane things that we often find ourselves dreading. Writing that introduction email for a job interview? Creating that budget policy? Need a recipe for chicken teriyaki? Ask an AI platform, and you've got an answer at your fingertips within seconds. The first part of this series is full of so much expertise and information surrounding AI platforms and the role they play in the workplace. If you're considering incorporating an AI platform into your business to streamline your work processes, you'll want to tune in to this episode to hear more about the ways that Mark and Nick see AI changing the future of how we do business.In this episode:[03:03] Welcome, Marc and Nick.[03:50] Marc Ronic shares his background and experience.[06:30] Nick Nalbach shares his background and experience.[08:53] Marc and Nick share their definitions of AI and what it means in everyday life.[10:47] How long has AI been used by people regularly?[12:05] Why did ChatGPT generate so much attention compared to other AI platforms?[13:34] How does AI actually work?[16:13] Why is AI growing in popularity?[18:20] What was the catalyst that caused such an interest in AI?[21:50] What is the relationship between OpenAI and ChatGPT?[22:33] Why should businesses consider taking advantage of an AI tool?[26:35] Real-life use cases for AI platforms such as ChatGPT.[27:23] How can AI automate your workflows?[28:56] A workflow automation example for the contract interiors industry.[31:44] How to train ChatGPT on your specific processes to gain more specific responses.[33:05] Thanks for joining us today! Stay tuned for Part 2.Links & Resources:Support the Trend ReportJoin us at NeoConConnect with Marc:iRonic MediaNextGen PodcasterFacebook | InstagramConnect with Nick:NextGen PodcasterInstagram | YouTube | TwitterConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

So many business owners believe that a brand is developed once and that's what it always is, but in reality, all brands are changing and evolving. This evolution is extremely important because it means that the business is growing. Listen as Anjul and Erin of Thinkspace discuss the brand's evolution and what it means for the future. Anjul started in the furniture industry after spending years in the beauty space. Erin left behind marketing “large refrigerator boxes on mountains” for the fun and complexity of furniture. Both of these women have come together to help Thinkspace change the way companies create beautiful and functional spaces for collaboration and focused work. Since they started, Thinkspace has evolved from a one-product brand, to a suite of products all designed with productivity in mind, no matter how big or small the space.Which is why it was time to refresh the brand. The evolution in the business created a need for an evolution in the brand itself. Now they have their own dedicated space at The Mart and are frantically prepping for NeoCon 2023. Erin and Anjul have some amazing takeaways on why business growth begets the need for brand evolution and how even small changes can make a huge impact. Listen in to hear their thoughts and learn all about what's coming up next for Thinkspace. In this episode:[01:50] Anjul and Erin share a bit about themselves, their roles at Thinkspace, and how they got into the furniture business.[07:07] Erin and Anjul let us know what they love about the furniture business. [09:43] Who is Thinkspace? [13:18] Anjul talks about how she and Mark got the business started and why. [15:36] Is there any one thing that they did that felt like a pivotal moment in building the business? [17:49] What is a brand? [20:39] How does Anjul want people to think of Thinkspace when they think of the brand? [21:45] Why is brand evolution so important to growth? [22:51] How is Thinkspace's brand evolving? [26:37] Erin shares how the brand evolution was represented in Thinkspace's logo.[28:42] How does Anjul identify product and brand partners?[30:34] What you can expect when you visit the Thinkspace area at the Mart.[33:56] Erin and Anjul share their final thoughts as we wrap up.Links & Resources:Support the Trend ReportJoin us at NeoConEpisode 117 - Customer Experience with the Coaches RoundtableConnect with Anjul Chandi:ThinkspaceLinkedIn | InstagramConnect with Erin Torres:Thinkspace LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

Byron Morton is the VP and co head of leasing of the Merchandise Mart. The Mart has evolved over the many years that it has been hosting showroom businesses and NeoCon conventions and they are excited to announce new amenities offered by the facility at NeoCon this year.Bringing commercial companies into a space that had mostly been used for showroom purposes in the commercial interiors industry has shifted the industry of the merchandise mart. Now known as the center of tech in Chicago, the Mart is truly multifaceted. NeoCon continues to grow, expecting around 400 vendors and 300 of those being in the office interiors industry. The excitement coming to NeoCon 2023 is not only the new amenities offered by the Merchandise Mart but the trending growth that is beginning to feel more like pre-pandemic events that came before.Byron and I talk about some of the best ways to encourage return-to-work rates in the commercial interiors industry. By offering amenities and more inclusive hybrid work options, we can cater to the post-pandemic way of life while returning to a sense of normalcy.There is no substitute for in-person work in our industry and the community and collaboration that NeoCon brings to our industry pushes us to evolve for the future. Listen in to this episode to hear more about NeoCon 2023 and the wonderful things you can expect to see this year. In this episode:[01:38] Welcome to the show, Byron![02:50] Byron shares his background[04:12] What are some of the things we can expect to see in The Mart this year at NeoCon?[07:18] Details about cab pickup and drop-off locations for NeoCon.[08:30] New Restaurants on the second floor[09:44] Bringing tenants into the showroom space transformed the Mart[12:14] The tradeshows that The Mart does throughout the year.[13:04] What is causing some brands to leave The Mart?[16:10] How many vendors will be present at NeoCon this year?[17:11] Some of the things that Byron is most excited about for NeoCon this year.[19:59] The seventh floor is a hidden gem that is less traveled. It has been redesigned this year.[23:12] The most important things to keep in mind about NeoCon 2023.[25:02] The future of NeoCon.[27:26] Amenities in the workplace are key to encouraging return to work as well as increased inclusion of hybrid workers. [30:16] The best way to get in touch with ByronLinks & Resources:The InsiderSupport the Trend ReportJoin us at NeoConConnect with Byron:Email | LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

In this episode, I share a discussion that I had with my Coaches Roundtable. Jonathan Howard, Russell Eubanks, Loubna Zarrou, and I speak about an impactful book that solidifies principles in our industry to create a memorable customer experience.A key point for us to remember is that you don't have to work in hospitality to create a hospitality-grade experience. The most successful businesses are those that create a memorable customer experience because providing your customers with a top-tier experience is the best marketing you can ever buy.The experience that our audience has with us impacts the future they will have with us and the future that other prospective clients will have with us. Word of mouth is the most impactful marketing for your business. To ensure that each experience is seamless, you must get your team on board with the vision of your business. Taking the time to recognize the people on your team and elevate the people who make you better is key to enhancing the impact of the team. Understanding that we owe our success to the efforts of the whole and not that of the individual requires that you nurture the internal relationships in your business.I really enjoyed this conversation, and I know you will too. It is jam-packed with information that can help you take your customer experience to the next level through the lens of hospitality. Tune in today to shift your perspective on how you are serving your customers. In this episode:[01:39] Welcome to the show![02:30] The Coaches Roundtable Book Review[04:52] The important themes we took away from Unreasonable Hospitality.[07:33] People will remember how you make them feel.[10:01] The most successful businesses create memorable experiences for their customers.[13:30] Vulnerability creates genuine connections.[18:29] Every business should have a hospitality mindset.[19:39] Your team will define your customer experience.[22:44] Elevate the people around you.[24:47] Cultivating a culture of hospitality requires ongoing attention.[26:28] What is the metric that you use to measure the experience in your business?[31:22] Hospitality is a mindset.Links & Resources:The InsiderSupport the Trend ReportUnreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will GuidaraConnect with:Jonathan HowardSuccess on .SocialRussell EubanksSecurity Ever AfterLoubna ZarrouLinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/ 

Content is all around us, and we are consuming it nearly every second of every day. For those of us who don't know exactly what content is, it is the concept of sharing original thoughts with a call to action to get consumers to take action in your field of expertise. Creating quality content allows you to leverage your expertise to build trust in your industry and create content to solve the problems of your consumer. Brian Piper joins me in this episode, and he emphasizes the importance of storytelling in marketing. Your owned land is the area of content that you have control over, such as your website or your blogs. Your rented land are platforms that you have no control over the data, content, or how it is distributed, such as social media channels.   Your rented land should drive your traffic back to your owned land. And your owned land should provide value outside of selling your product or service. This episode is full of so much information for you if you are looking to beef up your content to provide value to your audience. Tune in today to get some actionable tips on maximizing your content and your customer experience!In this episode:[01:39] Welcome to the show, Brian![02:59] How Brian got started in content creation and content marketing. [06:29] Take the opportunities that life presents you. [07:39] What is content and how is it used in marketing?[09:45] Using storytelling for marketing. [12:31] Solving problems in the office furniture industry through storytelling.[15:39] The biggest problem as it relates to content in the office furniture industry.[19:24] What modes are you using to capture your data and leads?[22:24] Why it is key that you maximize the customer experience on your website.[27:15] Encouragement for those who may feel intimidated by creating content. [32:15] Brian's synopsis of the second edition of Epic Content Marketing and why it is valuable.[35:05] Final thoughts from Brian about content marketing.[37:08] Thanks for joining us on this episode of The Trend Report!Links & Resources:The InsiderSupport the Trend ReportEpic Content Marketing, Second Edition: Break Through the Clutter with a Different Story, Get the Most Out of Your Content, and Build a Community by Joe Pulizzi and Brian Piper Connect with Brian:Brian W PiperInstagram | Twitter | LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/ 

So much about our growth and development within the industry hinges on the relationships that we build and the mentors that we have. I have had the opportunity to make some wonderful friends within this industry, and the journey that these relationships have provided me is one that I could have never imagined.I share in this solo episode today about some of the meaningful relationships I've had in my career and some of the mentorships I've seen impact the lives and careers of others. It is so important that we take the time to build connections within our industry that go beyond the realm of day-to-day business and that develop into more meaningful relationships.The value that is gained by having the ability to lean on our colleagues when we find ourselves in need of help or being able to offer help and insight to our friends in need is unparalleled. Our goal is to leave the industry better than we found it and continue to move it forward, and I genuinely believe that we can do this with a community of connection, inclusivity, and friendship.Listen to this episode for a pep talk about how relationships can change the way we look at our careers and even push us to achieve more than we initially thought possible. I know you'll love some of the stories I have to share today, so join me on this journey and get on your way to building meaningful connections in your career and, ultimately, your life. In this episode:[01:39] Welcome to the show![01:58] Our newest podcast review and where you can leave your review of The Trend Report.[03:35] What is the impact of building relationships within the industry?[07:46] The opportunities that we have to build connections and their benefits.[10:04] Mentorship moves our industry forward.[11:19] My wife's mentor and the impact he had in our lives.[14:02] Take the opportunity to be a mentor or actively seek a mentor in our industry.[14:47] My relationship with Angela Marr and how it led to my newest career change with ThinkSpace.[17:44] Every engagement we make has the opportunity to lead us to something new and great.[19:45] Thanks for listening!Links & Resources:The InsiderSupport the Trend ReportThinkspaceConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/ 

The world as we know it has changed so much in the past several years. With the evolution of technology and the curveball of the pandemic, the culture of how our society operates in many industries, including that of commercial interiors, has shifted. And we have to shift with it.In this climate, our industry demands innovation and thinking outside of the box, which I think that Jim Contois really nailed with his ambition to bring a presence of outdoor furniture to the commercial interiors industry. The pandemic put a whole new perspective on the outdoors, and many industries have been looking for ways to shift more of their presence to the outdoors. Bringing furniture outdoors that caters to those who enjoy the outdoor space but still need to collaborate and work has opened doors for the commercial interiors industry, and Parcel has capitalized on that need.Parcel gets its edge from its furniture being functional for working or collaborative outdoor spaces without being utilitarian and plain. They prioritize using high-quality materials that bring durability to their products, giving a robust product that will hold up well in the face of the elements. Listen in to this episode to learn more about how the commercial interiors industry is expanding to the outdoors in industries all around us. As Parcel continues to grow and serve so many different markets, keep an eye out for Jim's products the next time you take a working lunch in an outdoor space.  In this episode: [01:39] Welcome to the show, Jim![02:20] Jim's start in the commercial interiors industry.[05:12] The drive to become an entrepreneur and create something new in our industry.[09:14] Jim saw the potential of the outdoor category.[11:20] Where Parcel got its name.[12:24] Parcel's first product.[14:34] The different vertical markets that found benefit from custom outdoor space.[17:26] What sets Parcel apart from its competition?[19:57] The materials that go into Parcel's products.[26:09] Parcel's commitment to environmental sustainability.[28:17] The future of Parcel.[32:37] Final thoughts from Jim.[33:30] The best way to connect with Jim and learn more about Parcel.Links & Resources: The InsiderSupport the Trend ReportConnect with Jim:Parcel LinkedIn | Connect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start.  To learn more or to subscribe for free, please visit https://indeal.org/the-insider/ The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/ 

The age of the independent rep is changing. The role that an independent rep played that we were familiar with up to the year 2015 doesn't really exist anymore. So what does it look like now, in the wave of a digitalized era?Coming from a background at a tech startup, Kurtis Michela was able to bring a new perspective on how to approach, monitor and track communication, bookkeeping, and sales to maintain relationships with his customers. He stresses the importance of using a CRM software to capture data and information as a key strategy to fuel the growth of the business. While building relationships poses a challenge in the digital era, it isn't any less important. The emphasis falls on following up and showing your face when the opportunity arises. And by understanding that other independent representatives aren't your competition but an opportunity for collaboration and partnership, you can build relationships and help each other to move forward as an industry.Tune in to this episode to hear more about what the future looks like for the independent rep and how you can leverage technology and relationships to move your business forward as our industry evolves in the face of the digital era. In this episode:[01:39] Welcome to the show, Kurtis![02:10] Kurtis's background and the decision to join his family business.[05:09] The adjustment into the independent representative role and Kurtis's unique perspective.[06:47] The outside perspective that allows for industry transformation.[09:43] What does an independent rep actually do?[12:44] How independent reps are evolving with the digital transition in the industry.[17:00] Leveraging technology to meet your customers where they are.[20:22] Building relationships in the industry when face time is hard to obtain.[25:36] Using video messages to break the monotony of email communication.[27:21] The benefit of using video messaging in your business.[33:59] Innovation is the future of the independent rep.[40:54] The best way to get in contact with Kurtis.Links & Resources:The InsiderSupport the Trend ReportEpisode 108 - Hackathons, Predictions and More with Amanda Schneider of ThinkLabConnect with Kurtis:The Michela GroupEmailConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

Social media and other digital marketing tools play a significant role in the commercial interiors industry. By developing a key strategy to show up for our audience with authentic content on social media, we can interact with our customers and generate engagement for our businesses. While social media can allow us to show our personality and how we can solve our customers' problems, we weren't quite using technology to its full potential until 3form broke the ceiling with the digital showroom. Most traditional showrooms only give you the opportunity to show a very limited scope of what your business is capable of in a very controlled space. A virtual showroom provides us unlimited access to life-like, interchangeable, to-scale pieces in a beautiful environment. Karli Slocum speaks about the benefits of offering your audience the opportunity to essentially shop for themselves with access to pricing. The virtual showroom at 3form allows them to market their most recent roll-outs and the dynamic applications they can have.The freedom and flexibility that the digital showroom brings to our industry are cutting-edge and are paving the way for technology to help us level up our businesses. Listen in to hear more about different digital marketing techniques and how you can still build a relationship with your audience while using technology to its full potential.In this episode:[01:39] Welcome to the show, Karli Slocum![02:20] Karli's background in marketing and how she is bringing digital technology into the commercial interiors world.[04:48] The reason a digital strategy is essential.[10:00] Short-form video can drive a great amount of engagement for your business.[13:32] The benefits of the virtual showroom at 3form.[18:39] How the virtual showroom came to life and how it works for their customers.[21:48] Bringing ease and flexibility to your customers with the virtual showroom.[28:28] Customers can shop by price and lead time by accessing your inventory.[29:45] Authenticity and personalization are key to lead generation.[37:19] A virtual tool is not a one size fits all strategy for every company and its customers.[40:42] The future of 3form's digital journey.[43:36] How to get in touch with Karli at 3form.[44:44] Thanks for listening!Links & Resources:The InsiderSupport the Trend ReportEpisode 62 - Leading Radical Transformation with Jennifer Ruckel of 3formConnect with Karli:3formEmail | LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/ 

Staying ahead of market trends by educating yourself is key to providing an outstanding customer experience and achieving success in the office interiors industry. The future of the dealer in the office furniture industry is evolving in the face of how much technology has integrated itself into our lives post-pandemic. While we can leverage technology, we must also become experts in our industry and solve the problems of our customers while remaining consistent across the market and improving the speed, convenience, and communication in our market.Jorge Anaya, the CFO of Henricksen, and I have a discussion surrounding what the future of our industry looks like from the perspective of the dealer. We agree that the industry needs to work together more seamlessly to provide an amazing experience for our customers. Listen in to this episode to get the scoop on how prioritizing customer service and building strong relationships can allow companies in the office interiors industry to establish themselves as reliable and trustworthy partners for our clients. In this episode:[01:39] Welcome to the show, Jorge![02:31] Jorge's background and how he landed at Henricksen.[04:35] Shining light on the Office Interiors industry and the best way to draw attention and talent to our industry.[07:58] Jorge's unique approach to his role as CFO at Henricksen.[09:42] The strategic growth plan that is responsible for Henricksen's success.[14:36] There is no end point to success. We must continue to evolve with the market.[15:25] How the Office Interiors industry evolved after the pandemic and the challenges dealers face.[19:39] The future of “The Dealer” in our industry.[21:37] Industry experts and the solutions we provide are what drive our sales.[24:30] Leveraging artificial intelligence apps such as ChatGPT in the industry.[29:26] How Henricksen is creating an amazing customer experience.[35:16] Parting words of advice from Jorge and where to connect with him.Links & Resources:The InsiderSupport the Trend ReportEpisode 108 - Hackathons, Predictions and More with Amanda Schneider of ThinkLabUnreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will GerardTry ChatGPTConnect with Jorge:HenricksenEmail | LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/ 

There is a dirty little secret in the contract interiors industry and it is how much waste our industry contributes to landfills. Over 50% of landfill waste comes from building materials or used furniture from office spaces. 98% of all furniture that is manufactured for contract interiors is destined for a landfill.These are insane statistics that demand a serious shift in our industry and there is one person with an amazing vision who is bringing a new perspective to repurposing office furniture for the greater good of the environment.In this episode, I speak with Brandi Susewitz founder of RESEAT, the first online marketplace for second-life office furniture. The start-up of this genius tech company has paved the way for a more sustainable way to source office furniture by having dealers across the united states who help with the buying, selling, and warehousing of office furniture. Listen in to hear about how Brandi took herself from being laid off during the pandemic to the Owner and CEO of a booming tech startup that is making huge wins for the planet and leading the way for environmental sustainability of the contract interiors industry. In this episode:[01:39] Welcome back to the show, Brandi![03:48] Brandi Susewitz's background and business inspiration.[04:55] Time is key when it comes to liquidating office furniture.[05:55] The environmental problem that RESEAT solves.[08:43] Having a plan in place for office furniture at the time of purchase can help reduce waste.[10:35] Dealers across the nation help buyers and sellers move their inventory.[12:53] How Brandi went from selling a physical product to a booming start-up tech company.[14:57] The NeoCon Awards that RESEAT has won. [17:45] The amazing path that Brandi has taken, going from being laid off to worldwide press coverage.[19:18] Many architectural firms are looking to source secondhand products for existing projects.[20:35] Partnering with dealers to develop a RESEAT ID for furniture at the time of purchase.[29:59] If you have a crazy idea, just go for it! [31:15} How to connect with Brandi. Links & Resources:The InsiderSupport the Trend ReportEpisode 41 - Rethink, Redesign, Repurpose with Brandi SusewitzConnect with Brandi:RESEATEmail | LinkedInBrandi's LinkedIn Connect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/

We are spending more time than ever on social media and, as business owners, there is an untapped potential that can be unlocked by promoting your business on social media platforms to bring awareness to you and your brand.I got the opportunity to chat with Jonathan Howard this week specifically about Instagram and how it can be such a useful tool for promoting your business if you're using it correctly. Unfortunately, there are so many business strategies out there that go straight into the direct messages of strangers and there is nothing more alienating to your ideal client than cold DMs. Think about it, direct messages with sales at the forefront are similar to the door-to-door vacuum salesman of the 90s. They rang your doorbell, interrupted your dinner, and started shoving a product that you didn't even ask about in your face.You know what might get you closer to buying that vacuum from the guy on your front doorstep? A relationship. If you knew who he was, how his product worked, and what problems his product has solved in his personal life - you might be 100% more inclined to buy his product. It's a proven fact that people are more likely to buy a product or a service from people that they know and like. Tune in to this week's episode to learn about all of the best ways to build your following and make genuine connections with your audience on Instagram.In this episode:[02:35] Welcome to the show, Jonathan![03:04] Jonathan shares his background and expertise in social media platforms.[06:14] Instagram is about building connections and relationships, not direct sales. [08:31] What can reels do for your business on Instagram?[10:26] The magic of managing direct messages with personal connections. [11:55] Big reasons why businesses are underutilizing Instagram.[14:20] People buy people, and that is why video is important to making connections.[20:19] Using short-form video to show how your product solves a problem for your customer.[22:37] Hosting interviews on Instagram Live and offering valuable spontaneous conversation.[25:57] Are trends beneficial for your business?[27:06] Engaging with your audience on Instagram.[31:08] Keeping Instagram and other platforms easy to build your following. Links & Resources:The InsiderSupport the Trend ReportConnect with Jonathan:Success On .SocialTwitter | Instagram | Facebook | LinkedInConnect with Sid:www.sidmeadows.comEmbark CCT on FacebookSid on LinkedInSid on InstagramSid on YouTubeSid on Clubhouse - @sidmeadowsThe Trend Report is proudly sponsored by the Insider, a weekly newsletter delivering a quick dose of insight to get your Monday off to a well-informed start. To learn more or to subscribe for free, please visit https://indeal.org/the-insider/The Trend Report introduction music is provided by Werq by Kevin MacLeod Link:https://incompetech.filmmusic.io/song/4616-werq License:http://creativecommons.org/licenses/by/4.0/