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What happens when a pest control owner is suddenly forced to step away from the business?Jason Woodbury found out firsthand.After moving from Florida to Idaho to help raise his four nieces and nephews, Jason had to figure out how to run a pest control company from hundreds of miles away. The problem? He had been deeply involved in everything from technician training and quality control to service management.What happened next taught him some of the biggest lessons of his career.Jason and Allan Draper talk about getting out of the truck, hiring before you feel ready, the hidden cost of not having management, building systems, trusting your team, and knowing when to stop reacting to every problem.And despite some painful lessons along the way, Jason's company is now growing at 34% year over year.If you're a pest control owner trying to figure out when to hire, when to let go, and how to build a business that doesn't depend on you, this episode is for you.
In this episode of the Bug Bux Podcast, Allan Draper hands the mic to Mat Rogers, partner at Lizard Marketing, for a "Would You Rather" showdown covering sales, marketing, operations, hiring, growth, and even selling the company. It's a rapid-fire look at how two pest control leaders actually think under pressure.In this episode you'll learn:• Whether Allan would take unlimited leads at a 20% close rate beats half the leads at 80%• Why not all callbacks are bad• Why hiring for attitude beats hiring for experience every time• The tradeoff between $5M at high margins vs. $20M at thin margins• How referrals build stickier, longer-retained customers than reviews alone• Whether they'd sell their company for a life-changing payout — or keep buildingIf you've ever wondered how top operators think through the tough calls, this one's a fun, honest look behind the curtain.
Your marketing isn't always the problem—sometimes your sales process is.In Episode 250 of the Bug Bux Podcast, Allan Draper welcomes Tanner Crookston, founder of Plaibook, to discuss why pest control companies lose valuable leads and how better systems, pricing strategies, AI, and accountability can dramatically improve close rates.In this episode you'll learn:How to hold your marketing company accountableThe biggest inside sales mistakes hurting conversionsWhy many reps sell themselves too cheapHow AI identifies missed opportunities and improves coachingThe metrics every pest control owner should be trackingWhy simplifying your tech stack can actually increase growthIf you're spending money on marketing, this episode will help you get more customers from the leads you already have.
Bee removals are usually seen as one-time jobs.Jean Navarro saw something different.In this episode of the Bug Bux Podcast, Allan Draper sits down with the owner of Mega Bee Rescues & Pest Control to break down how he transformed a specialty service into a thriving recurring revenue engine.Learn:How bee removals lead to pest control customersThe science behind bee colonies and relocationsWhy proper pricing mattersLessons from removing 18 active hives in a single projectHow to create a service customers never want to leaveIf you're in pest control, this episode will change how you think about specialty services.
If work-life balance is something you strive for, you won't want to miss this special re-broadcast!Alison interviews entrepreneur Allan Draper, diving deep into the intricacies of work-life balance and the entrepreneurial mindset.Allan reflects on the essence of being an entrepreneur, emphasizing that it transcends mere professional identity; it's an integral part of who he is. He identifies the enthusiasm for business creation not merely as a job but as a passion that permeates his very soul. This passion, however, can bring challenges when managing the delicate balance of work and personal life. He challenges the usual notion of work-life "balance," arguing instead for a concept he terms "focused imbalance," where success requires intense concentration on particular priorities.Allan outlines the significance of recognizing and prioritizing time allocation in various areas of life shares that true success is not defined by a relentless pursuit of balance but instead by thoughtful sacrifices in the short term to ensure long-term fulfillment.Allan shares the seven key life areas crucial for achieving what he deems true success: spiritual, family, mental/emotional, physical, professional, financial, and social. He places a personal spin on this framework, encouraging listeners to adapt it to their individual values and circumstances.As the discussion wraps up, Allan provides actionable advice for entrepreneurs struggling to identify their focus areas, suggesting they begin with goal-setting and calendar review to evaluate their true priorities.HIGHLIGHTS:6:41 The Balance Debate10:22 Seven Key Areas of Focus25:21 Defining Your Legacyconnect with Allanwebsite: https://allandraper.comSPONSOR:Cellev8Discount code: THEALISONK ALISON'S LINKS:Website | Facebook | Twitter | InstagramGET MY FREE 4 part Pop-up Podcast SeriesJOIN Borderless Hybrid Innovators FB GroupINNOVATION AVENUE: Fitness and Self-Care Revolution
Most entrepreneurs don't struggle because they aren't working hard enough—they struggle because they feel like they're constantly falling short.In this episode, Allan Draper sits down with Aaron O'Brien, owner of Pro Strike Pest Solutions, to talk about the reality of building a pest control business while raising a family. They dive into work-life balance, entrepreneurial guilt, communication with your spouse, staying present with your kids, and why gratitude may be your greatest competitive advantage.If you've ever felt like you're failing at business, family, or both, this conversation is for you.In this episode:Why "work-life balance" is the wrong goalThe power of focused imbalanceHow Aaron structures his days around familyEntrepreneur guilt and overcoming the feeling of never doing enoughThe Gap vs. The Gain mindsetPractical habits for staying grateful while building your business
This week, Allan Draper welcomes back the original Bug Bux co-founder, Solomon Earhart, for one of the most honest conversations we've ever had on the podcast.After building Arusa Pest Control into one of the fastest-growing companies in the industry and achieving an eight-figure exit, Solomon found himself facing something no one saw coming. Behind the success was burnout, overwhelming pressure, depression, unhealthy coping mechanisms, and the realization that chasing growth at all costs came with a price.In this episode, Solomon opens up about the mistakes that nearly cost him everything, his journey through sobriety, therapy, rebuilding his life, and how his definition of success has completely changed. Allan also reflects on the pressures business owners face and why the pest control industry needs to have more honest conversations about mental health, relationships, and purpose.If you've ever felt overwhelmed by the pressure to grow, questioned why you're chasing success, or struggled silently while trying to build your business, this episode is for you.In this episode:Solomon's journey from eight-figure exit to personal rock bottomThe dangers of ego-driven entrepreneurshipBurnout, anxiety, addiction, and rebuilding after failureWhy business owners need stronger support systemsHow redefining success changed Solomon's lifeAsking yourself the most important question: Why are you doing this?This isn't just a conversation about business—it's a conversation about becoming the kind of person who can build something meaningful without losing yourself in the process.https://www.skool.com/bugbux
In this episode of the Bug Bux Podcast, Allan Draper sits down with John Speed, founder of Kilauea Pest Control in Hawaii, to talk about what it really takes to build an exceptional company.John shares the lessons he's learned growing one of Hawaii's most respected pest control businesses—from creating an award-winning workplace culture to surrounding yourself with great people and learning from other industry leaders.The conversation dives into why the best leaders don't react emotionally, how to give feedback that actually improves performance, why explaining the "why" matters more than giving instructions, and how networking with high-level operators can completely change the trajectory of your business.Whether you're trying to get out of the truck, build a stronger leadership team, or create a company your employees never want to leave, this episode is packed with practical takeaways you can implement immediately.In this episode:• Why great leaders pause before reacting• Building a "Best Place to Work" culture• Hiring and retaining rock-star employees• The importance of peer groups and networking• Leading through trust instead of micromanagement• Giving constructive feedback that motivates• Why your people, not your systems, are your greatest competitive advantageLessons from Hawaii's first PCT Top 100 pest control companyIf this episode challenged the way you think about leadership, share it with another business owner or someone on your team who needs to hear it.https://www.skool.com/bugbux
Most pest control companies offer the same products. So why do some businesses earn loyal customers while others lose them?In this episode, Allan Draper sits down with Ben Riches, founder of Apex Pest Solutions, to discuss how communication has become one of his company's biggest competitive advantages. From answering every phone call to following up after every service, Ben shares the systems that have helped his company grow from zero to nearly 850 customers.They also dive into leadership, consistency, building systems, and the books that have shaped Ben as an entrepreneur.https://www.skool.com/bugbux
What can a CPA teach a pest control owner about scaling a business?In this episode of the Bug Bux Podcast, Allan Draper sits down with Brandon Sizemore, co-founder and COO of Mint Pest Control, for a conversation packed with real business insights, operational lessons, and mindset shifts every PCO needs to hear.Before helping build one of the industry's fastest growing companies, Brandon spent 12 years as a CPA working with organizations like the Arizona Cardinals and the Salvation Army. Now, he's applying those same systems, processes, and financial principles to pest control growth.This episode goes far beyond accounting.Allan and Brandon dive into:Why most business owners struggle to get out of the truckHow systems and documentation create scalable companiesThe mindset shift from employee to entrepreneurWhy pest control is one of the best businesses in the worldLeadership, delegation, and building customer experiences that lastThe importance of mentorship, community, and learning from failureHow Bug Bux and networking can accelerate your growthWhether you're a solo operator trying to grow or leading a multimillion dollar company, this episode is full of practical lessons you can apply immediately.This isn't just an episode you listen to once… it's one you'll want to revisit with a notebook in hand.
What happens when a former FBI intelligence analyst enters the pest control industry with zero experience?In this episode of the Bug Bux Podcast, Allan Draper sits down with Luke Lewis, founder of Native Pest Management, to talk about building one of the fastest-growing pest control companies in the country.Luke shares how he went from working in the FBI to launching Native Pest Management in 2015, growing it into an Inc. 5000 company five years in a row and landing #63 on the PCT Top 100 list.The conversation dives deep into:The biggest pricing mistakes new PCOs makeWhy cheap pricing attracts the worst customersHow premium pricing improves company cultureWhen and how to raise prices without losing customersBuilding a high-quality brand in competitive marketsThe importance of paying technicians wellWhy many pest control owners are afraid to grow profitablyIf you're trying to scale your pest control company, improve profitability, or position your business as a premium service provider, this episode is packed with practical insights you can apply immediately.
In this solo episode of the Bug Bux Podcast, Allan Draper opens up about the emotional side of building a business that most owners never talk about.From difficult employees and angry customers to growth pressure, burnout, and feeling overlooked in an “unglamorous” industry, Allan shares a reminder every entrepreneur needs to hear.What you do matters.Whether you're running a million-dollar company or just thinking about starting your business, this episode is about purpose, leadership, family, employees, customers, and pushing through the hard seasons that come with entrepreneurship.If you've been feeling discouraged, overlooked, or questioning whether the grind is worth it… this episode is for you.
What does it actually take to scale a pest control company past $1M?In this episode of the Bug Bux Podcast, Allan Draper sits down with Andrew Peluso, founder of Pesty Marketing, to break down the marketing systems, sales processes, and leadership mindset that separate struggling operators from high-growth pest control companies.They dive into:• When pest control companies should hire a marketing agency• Google LSA tips that can instantly improve lead flow• Why response time can make or break your marketing• The real reason most companies waste expensive leads• How better sales systems lower customer acquisition costs• What operators need in place before scaling• Leadership lessons from some of history's greatest business mindsIf you're trying to grow your pest control company from $1M to the next level, this episode is packed with practical strategies you can implement immediately.
Allan Draper sits down with Tony Carder, owner of True North Pest Control, for a powerful conversation about leadership, relationships, patience, and building businesses the right way.After a successful exit from Active Pest Control and a five-year non-compete, Tony returned to the industry by acquiring multiple companies founded by former employees, proving why burning bridges in business can cost you far more than money.In this episode, Allan and Tony dive into:Why emotional “knee-jerk” reactions hurt leadersThe importance of sleeping on difficult decisionsHow strong relationships can come full circle years laterBuilding company culture through trust and mentorshipWhy community involvement creates long-term business growthThe real timeline for marketing ROI in pest controlDoor-to-door vs. relationship-based growth strategiesHow True North scaled from $1.4M to nearly $9M in revenueTony also shares lessons learned from decades in business, mentoring younger operators, and focusing on principles over short-term wins.Whether you're building your first route, scaling a multi-million dollar operation, or leading a growing team, this episode is packed with practical wisdom for the long game of business and life.
In this episode of the Bug Bux Podcast, Allan Draper sits down with Kyle Turner, founder and CEO of Proactive Pest Control, to unpack how he scaled a pest control company to 140+ employees and multiple locations without relying on traditional door-to-door sales. Kyle shares the early marketing strategies that fueled Proactive's growth, from dominating Yelp in the early days to leveraging Google LSAs before the market became saturated.The conversation dives deep into building scalable sales systems, creating high-performing teams, and using incentives, KPIs, and daily accountability to drive consistent growth. Kyle also opens up about leadership, delegation, company culture, and why empowering managers, not micromanaging them, has been critical to Proactive's success.Whether you're just starting a pest control company or looking to scale your operation, this episode is packed with actionable insights on marketing, leadership, retention, and building a customer-first business that lasts.Join Bug Bux+ Here https://www.skool.com/bugbux/about
In this episode of the Bug Bux Podcast, Allan Draper sits down with Alex Daie, former F/A-18 Super Hornet combat pilot, F-35 instructor pilot, Wharton MBA, and now founder of Fortis Pest Control.Alex shares why he left a successful corporate career to launch a pest control company from scratch and the mindset shifts that helped him make the leap into entrepreneurship.They dive deep into:Why recurring revenue businesses are so powerfulWhat fighter pilot training teaches about leadership and accountabilityBuilding a company employees actually love working forCustomer retention vs. chasing new salesHow to handle failure as an entrepreneurThe importance of feedback, debriefing, and constant improvementWhy culture matters more than most owners realizeWhat makes the Bug Bux community differentThis episode isn't just about pest control, it's about leadership, growth, ownership, and building something meaningful. Whether you're just getting started or scaling your business, there's a lot to take away from this conversation.Join Bug Bux+ Here https://www.skool.com/bugbux/about
Most pest control companies are spending thousands on marketing… and still missing a huge percentage of their leads.In this episode, Allan Draper sits down with Aaron Cooper, CEO of SameDay AI, to break down exactly why that's happening and how to fix it using AI without needing a big team or technical expertise.They dive into what's really going on behind missed calls, slow follow-up, and lost revenue and how top operators are using AI to instantly respond to leads, book more jobs, and create a better customer experience.Inside this episode:Why speed is the #1 factor in converting pest control leadsHow AI can handle calls, texts, and follow-up 24/7The right balance between automation and human interactionWhat most companies get wrong when implementing AIHow to get started quickly without overcomplicating your systemsPlus, Aaron shares a powerful (and free) AI tool that can audit your marketing and show you exactly where you're wasting money and where your biggest opportunities are.
If you're struggling with employee retention… this episode is for you.Allan Draper sits down with Maria Sorrentino, CEO of Pest Pros, to break down what actually keeps great people around and it's not just pay, processes, or performance metrics.From building a true “family-style” business to turning entry-level employees into six-figure earners, Maria shares how focusing on people first creates better teams, stronger culture, and ultimately better business results.They dive into:Why most companies focus too much on performance and miss what really mattersThe balance between structure (SOPs, KPIs) and culture (connection, energy, purpose)How to identify what your employees actually want (hint: it's not always promotions)Practical ways to improve retention, engagement, and leadership inside your companyWhy “fun gets it done” might be the missing piece in your business
Most pest control owners are chasing growth in the wrong place.In this episode, Allan Draper sits down with Reagan Nickl (VP of Customer Success at Ask Nicely) to break down one of the most overlooked, but highest-impact, growth levers in your business: customer experience and retention.If you're focused on leads, sales, and marketing… but not obsessing over your current customers, you could be leaving massive revenue on the table.Reagan walks through a practical, step-by-step framework for turning customer feedback into:Higher retentionMore referralsBetter reviewsMore consistent, predictable revenueThey also dive into how to actually implement this (even if you're busy), including:The 5-step feedback-to-growth systemThe biggest customer experience killers in pest controlWhy most companies lose customers (and don't even realize it)How to use AI to automate follow-ups and recover unhappy customersSimple ways to turn your customers into raving fansIf you feel like you're working hard to grow, but not seeing the compounding results you want, this episode will show you exactly where to look.–––––––––––––––––––––––––––––––
In this unscripted episode, Allan Draper and Mat Rogers dive into what actually separates businesses in today's AI-driven world and it's not what you think.They unpack a powerful idea: AI can only remix what already exists… but it can't replicate real, lived experience. And in a world flooded with generic content, that gap is becoming the biggest opportunity in business.From behind-the-scenes insights on Bug Bux Con to the rise of community-driven growth in the pest control industry, this conversation covers:• Why relationships and in-person connection are becoming more valuable (not less)• How sharing real wins and failures gives you a true competitive edge• The danger of relying too heavily on AI-generated content and “shortcut” strategies• Why the businesses that win in 2026 and beyond will be built on authenticity, not automationThey also get real about competition, legacy, and what it actually means to build something that lasts.If you're trying to scale your business, stand out in a crowded market, or figure out where AI actually fits—this episode will challenge how you think about growth.
In this episode of the Bug Bux Podcast, Allan Draper sits down with Chris Wrex, owner of Wrex Wildlife & Pest Control, to talk about building a business from the ground up and mastering one of the toughest niches in the industry: wasps.Chris shares his journey from being a school teacher to becoming a trusted pest control expert, along with the mindset shifts that helped him grow past plateaus. They dive deep into the power of community, how to actually use the Bug Bux group to your advantage, and why going from an “island” to a “continent” can change your business.You'll also get a masterclass on wasp control, including:• How to properly identify different species• Why most technicians treat nests incorrectly• The biggest mistakes (and costly callbacks) to avoid• Practical techniques to handle nests more effectively and safelyWhether you're a new operator or a seasoned owner, this episode is packed with real-world insights you can apply immediately to grow your pest control business.
In this episode of the Bug Bux Podcast, Allan Draper sits down with Matt Deroest, owner of Ultimate Pest, to break down how he went from a side hustle to a fast-growing pest control business in the Phoenix market.Matt shares how he carved out a unique lane by focusing on services most companies ignore, like pigeons, weeds, and specialty jobs and how that strategy led to massive growth and low customer acquisition costs.They also dive into:Turning one-time jobs into long-term customersRunning high-performing Meta ads (that actually convert)Building a business while balancing family lifeLetting go of control and stepping into the owner roleIf you're looking to grow your pest control business, stand out in a crowded market, and work smarter, not just harder, this episode is packed with real, actionable insights.
In this episode of the Bug Bux Podcast, Allan Draper sits down with pest control owner Matt Thompson to break down how he's built a thriving, fast-growing business, without spending money on advertising.From starting his company while working full-time to now averaging $70K–$80K in growth each year, Matt shares the real strategies behind his success: relentless customer care, organic growth, and mastering the small moments that most companies overlook.They dive into:• How to grow without a marketing budget• The real driver behind low attrition (hint: it's not pricing)• Simple ways to create a “white glove” customer experience• Training technicians to deliver consistent, high-level service• The balance between efficiency and relationship-building• Why retention will always beat acquisitionIf you're a pest control owner looking to grow sustainably, build loyal customers, and stand out in a crowded market—this episode is packed with practical, no-BS insights you can start using today.
What if the biggest growth lever in your pest control company isn't marketing, hiring, or pricing… but the people you surround yourself with?In this episode of the Bug Bux Podcast, Allan Draper sits down with Kevin Reif, founder of Reif Environmental, to talk about the intangible edge that separates good operators from great ones: community.They dive into the power of relationships inside the pest control industry, why competition doesn't have to be cutthroat, and how surrounding yourself with driven, growth-minded operators can completely shift your trajectory. From late-night conversations at the Real Pest World House in Orlando to helping competitors in their own markets, Allan and Kevin unpack what it really means to “win together.”Whether you're new to the industry or scaling fast, this episode is a reminder that the real hack isn't a marketing trick, it's proximity.If you want to level up your business, start by leveling up the people you spend time with.Links: Real Pest House Dallas- https://therealpestworld.com/Reif Environmental - https://www.instagram.com/reifenvironmental?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==
Is AI about to disrupt the pest control industry, or is it just another tool?In this solo episode of the Bug Bux Podcast, Allan Draper breaks down the real ways artificial intelligence is already impacting pest control and where it won't be replacing humans anytime soon.From predictive pest data and proactive treatments to smarter routing, automated customer communication, and AI-powered pest identification, Allan explores how forward-thinking companies can use AI to increase retention, improve efficiency, and drive revenue. He also dives into how CRM systems may be falling behind, why routing automation is the next big leap, and how chatbots and AI sales tools could soon outperform traditional CSRs in certain situations.But here's the twist: AI isn't coming for your technician's job, at least not the way you think.Allan explains why blue-collar, on-site service businesses have built-in protection against full automation, how licensing and regulation slow robotic replacement, and why personal relationships between techs and customers remain one of the strongest competitive moats in the industry.If you own or operate a pest control company and want to stay ahead of the curve without panicking about the future, this episode will challenge your thinking and help you prepare for what's actually coming next.AI isn't replacing pest control. But it is separating operators from innovators.
If your phone is ringing but your schedule isn't filling up, this episode is for you.Allan Draper sits down with Josh Zuniga, CEO of Vult Growth Systems and former record-setting door-to-door rep (1,500 accounts sold in a single year), to break down what's really holding pest control companies back from scaling their inside sales.They dive into:Why most companies lose deals before the tech ever leaves the shopThe #1 operational mistake that kills closing ratesHow urgency, availability, and leadership drive real growthAligning technician incentives with company revenue goalsSelling multi-year agreements and increasing contract valueTurning add-ons like mosquito, termite, and insulation into serious revenue driversJosh shares Vult's performance metrics, how they structure sales teams differently, and why growth only works when the entire organization is aligned; from CSR to technician.If you're serious about increasing revenue, tightening up your phone process, and building a sales engine that fuels long-term growth, this is a must-listen.
Acquisitions don't have to mean massive deals, private equity, or losing your company's identity. In this episode of the Bug Bux Podcast, Allan Draper sits down with Byron Barnes, second-generation pest control owner of Barnes Exterminating in Tennessee, to break down a smarter, more approachable way to grow: micro-acquisitions.Byron shares how he took over his family business at just 22 years old after his father's passing and modernized a decades-old operation rooted in paper files, account cards, and typewriters. From implementing new technology to building a recognizable regional brand, Byron walks through how those early changes laid the groundwork for successful acquisitions later on.The conversation dives deep into how Byron identifies and acquires small pest control companies (typically three trucks or fewer), why timing outreach during the slow season matters, and how personal relationships, branding, and trust play a massive role in deal success. Allan and Byron also unpack what effective customer communication looks like during a transition, how to retain clients when owners retire, and why structured, performance-based payouts protect both buyer and seller.
Marketing a pest control company isn't as simple as posting on social media or turning on Google Ads and for many owners, that's exactly where frustration sets in. In this episode of the Bug Bux Podcast, host Allan Draper welcomes back Paul Alley, owner of Pestmaster Services of the Hudson Valley, for a candid, boots-on-the-ground conversation about what it really takes to market and grow a pest control business today.Paul shares the challenges he faced trying to hire an in-house marketer, why most applicants missed the mark, and how that journey ultimately led him to bring on a fractional CMO. Together, Allan and Paul break down why pest control doesn't naturally lend itself to organic social media, what types of content actually get attention, and why branding goes far beyond ads; it shows up in trucks, uniforms, technician behavior, and customer experience.
What does it really take to get out of the truck and build a pest control company that can grow without you?In this episode of the Bug Bux Podcast, Allan Draper sits down with John Stopka, co-founder of Liberty Pest Control, to break down how John scaled his company past $1M in under two years, starting at just 25 years old, by focusing on leadership, systems, and intentional hiring from day one.John shares his mindset shift from technician to business owner, why he never wanted to “create another job” for himself, and how buying back his time early allowed Liberty Pest Control to grow faster and healthier. They walk through the real, behind-the-scenes progression of replacing yourself in your business, from technician, to CSR, to salesperson, to manager, and how to know when it's time to make each hire. This conversation goes beyond tactics and digs into the emotional side of leadership: • Letting go of control • Hiring people who are better than you • Training employees even when they might leave • Handling fear, stress, and responsibility as an owner • Building systems so the business doesn't rely on youAllan and John also talk candidly about cash flow, owner pay cuts, documenting processes, building culture, and why mistakes are a necessary part of growth. If you're feeling stuck in the day-to-day, unsure when to hire, or wondering how to scale without burning out, this episode will give you clarity, confidence, and a roadmap forward.Whether you're just getting started or pushing past your first million, this is a must-listen for any pest control owner who wants to work on their business, not be trapped in it.
As the industry heads into a new year, strong leadership and people development matter more than ever.In this episode of the Bug Bux Podcast, Allan Draper sits down with Alan Feuer, Associate Certified Entomologist with over 36 years in the pest control industry, Marine Corps veteran, and former Technical Director at Preventive Pest Control. Together, they dive deep into what it really takes to hire, train, and retain great technicians and why most companies struggle to do it well.Alan shares proven insights from decades of experience building teams, developing leaders, and implementing structured training systems, including the importance of the first 90 days, why interviews rarely tell the full story, and how character and integrity matter more than technical skill. They explore Preventive's team lead model, leadership pipelines, and how both small and large pest control companies can create accountability, trust, and consistency without losing their culture.This episode also tackles:Why early attrition isn't always a bad thingHow to train leaders instead of promoting by defaultThe difference between mistakes and character failuresApplying military leadership principles to pest controlWhy owners must take full ownership of results; good and badWhether you're a one-truck operator or leading a growing organization, this conversation will challenge how you think about leadership, training, and responsibility and give you practical ideas to start building a stronger team in 2026 and beyond.A must-listen for pest control owners who want better people, better leaders, and better long-term results.
In this insightful episode, Allan Draper sits down with Scott Sandberg, co-founder of RUVA Pest Control, to explore how building the right culture is the key to sustainable growth in the pest control industry. Scott shares the inside story of how RUVA scaled to nearly $3 million in recurring revenue and earned thousands of five-star Google reviews in just a few years, without compromising on company values or employee satisfaction.They dive deep into RUVA's approach to hiring, emphasizing mindset and attitude over prior experience, and how training the right people can turn them into top-performing technicians and future leaders. Scott also opens up about real-world challenges they faced, including team turnover, onboarding, and developing internal talent, showing why short-term fixes and “warm body” hires can create long-term headaches.Throughout the conversation, listeners will gain actionable strategies for:Attracting and retaining high-quality employees who align with your company cultureTurning your team into a growth engine while maintaining high standards of serviceDeveloping internal leaders to scale operations without losing control or cultureLeveraging employee excellence to drive customer satisfaction and 5-star reviewsWhether you're a pest control business owner looking to scale, improve retention, or build a high-performing team, this episode is packed with practical insights and lessons learned from the frontlines of a fast-growing, culture-driven company.
In this episode of the Bug Bux Podcast, Allan Draper is joined by Jared Ingalls, Vice President of Sales at Pest Management Supply, to unpack one of the most overlooked growth levers in pest control: your relationship with your distributor.With more than 30 years in the industry, Jared shares what most new (and even experienced) pest control owners get wrong about suppliers and why treating them as true partners can save you money, time, and costly mistakes. From helping new operators get licensed and set up correctly, to answering late-night calls, solving tough infestations, and connecting owners with manufacturers, this episode goes far beyond product pricing.Allan and Jared also dive into:How to choose the right supplier when starting a pest control companyWhy transactional relationships fail during real-world emergenciesSmart, low-cost marketing strategies like private-labeled glue boardsHow distributors can help control product costs and improve technician performanceThe long-term value of face-to-face relationships in a regulated industryIf you've ever treated your supplier as “just a place to buy chemicals,” this episode will change how you think about vendor relationships and how they impact your growth, retention, and reputation.A must-listen for owners who want to build smarter, not just bigger.
In this powerful and deeply personal episode of the Bug Bux Podcast, Allan Draper sits down with Jana Lloyd, owner of Antelope Hills Pest Control in Lincoln, California. What unfolds is not a typical growth or scaling story but a reminder of why many of us got into pest control in the first place.Jana shares how she and her late husband built a one-route pest control business rooted in honesty, hard work, and community. After tragedy forced her to step fully into the field, first as a technician, then as the sole operator, Jana carried on the business while raising three children, serving the same customers for decades, and becoming a pillar of her small town.This episode explores resilience, faith, family, and the often-overlooked beauty of staying small. From 30-year customer relationships to finding purpose through service during life's hardest seasons, Jana's story is a moving testament to what pest control can mean beyond trucks, routes, and revenue.If you've ever questioned why you do what you do or wondered if growth is the only measure of success this is an episode you don't want to miss.
In this unscripted, wide-ranging episode of the Bug Bux Podcast, Allan Draper sits down with longtime friend and pest control marketing expert Matt Rogers for a raw, honest conversation about planning for growth in 2026.Drawing from real-world experience growing Killingsworth from $8M to $28M and lessons learned from both wins and failures Matt breaks down why the most successful pest control companies win before the season ever starts. From building a realistic budget and setting measurable goals, to creating efficiency targets, aligning vendors, and benchmarking performance month by month, this episode is a masterclass in intentional growth.You'll hear why hope alone isn't enough, how to use your P&L as a planning tool, why uncomfortable accountability is essential, and how the right partners can help you pivot faster and grow smarter. If you're serious about scaling your pest control business and don't want to “shoot from the hip” anymore this episode will challenge the way you think about planning, leadership, and execution.Perfect for owners thinking about 2026 growth, marketing strategy, budgeting, and building a team that actually pulls in the same direction.
In this episode of The Bug Bux Podcast, host Allan Draper sits down with Reagan Nickl, Vice President of Customer Success at Ask Nicely, to talk about one of the most overlooked growth levers in the pest control industry: customer experience.While many PCOs are focused on marketing, advertising, and new customer acquisition, Reagan shares why the smartest companies are investing their energy in retention, reviews, and referrals. Drawing from her experience helping home service brands across the country, she explains how to build a repeatable “referral flywheel” that turns happy customers into loyal advocates.Allan and Reagan dive into the systems behind a world-class customer experience, how to collect feedback in real time, close the loop with unhappy customers, and empower technicians to create “wow” moments on every service visit. They also unpack how to use customer data to coach teams, boost morale, and make better business decisions.Reagan introduces Ask Nicely's CARTG framework, breaking down the five pillars of CX success:Collect: Capture feedback consistently and automaticallyAct: Respond quickly and personally to customer inputRecognize: Celebrate your top-performing technicians and teamsTrain: Turn feedback into coaching and development opportunitiesGrow: Use positive feedback to fuel reviews and referralsWhether you're a small operator looking to improve retention or a multi-location company aiming to scale customer experience, this conversation will help you shift your mindset from chasing new leads to building long-term loyalty.
In this special Thanksgiving episode of the Bug Bucks Podcast, Allan Draper opens up about gratitude, community, and the transformative power of clear goal-setting. Recorded ahead of the holiday but released on Thanksgiving weekend, Allan reflects on the origins of the Bug Bucks community, how it was born during one of the most turbulent times in the pest control industry, and why he's more grateful than ever for every listener, member, and contributor.Then, Allan dives deep into his personal goal-setting process—shaped since childhood—and shares the exact steps, frameworks, and mindset shifts he uses to set and achieve meaningful goals in both life and business. You'll hear:Why goal-setting unlocks opportunities you didn't even know were around youThe 7 areas Allan uses to map out his yearly personal goalsHis seven most powerful hacks for setting and achieving business goalsThe importance of team buy-in, scoreboards, celebrating effort, and identity-based goalsHow to prepare your pest control company for its strongest year yet in 2026This episode is packed with practical direction, personal stories, and strategic insights designed to help you create clarity, inspire your team, and confidently map out your next year. Whether you're listening on Thanksgiving, Black Friday, or weeks later—this is your moment to recalibrate and level up.And don't forget: Bug Bucks Plus memberships opened with a locked-in rate through the end of the year. If you're serious about growth, now's the time to take advantage.
In this episode of The Bug Bux Podcast, host Allan Draper sits down with Isabelle Lucero, Technical Sales and Compliance Manager at JT Eaton, to unpack one of the industry's most pressing topics, the evolving landscape of pesticide and rodenticide regulations.Isabelle, who holds a master's degree in entomology from the University of Kentucky, shares insights on how new EPA and state-level restrictions are shaping pest control practices across the U.S., what PCOs should be watching for, and how to stay compliant while maintaining effective control strategies.They also discuss the importance of innovation in pest management, from JT Eaton's new Long Strong Pole to the Trojan Horse, an inventive IPM bait station designed for discretion and versatility.Whether you're a technician in the field or an owner preparing for the next wave of regulation, this episode offers practical advice, fresh ideas, and a reminder that adaptability is key to long-term success in pest control.Poles here: https://jteatonpmp.com/accessories/dusters-poles/ Trojan Horse here: https://www.jteaton.com/trojan-horse/ Distributor locator: https://jteatonpmp.com/distributor-locator/Regulatory DisclaimersContact your pesticide distributor, the California Department of Pesticide Regulation (CDPR), or your County Agricultural Commissioner for any questions on RUP rodenticide storage, returns or disposal in the state of California.
In this solo episode, Allan Draper dives deep into one of the most misunderstood parts of entrepreneurship — sacrifice. Drawing from his own early experiences building Proof Pest Control and lessons from his upcoming book, Allan challenges the idea that sacrifice means loss.He explains why true sacrifice only happens when we trade something of greater value for something lesser, and how entrepreneurs can protect what matters most — faith, family, and personal growth — while still building thriving companies.Allan also shares a personal story about missing time with his young children in the early days of his business and the lessons that moment taught him about priorities, planning, and balance.This episode is a reminder that success doesn't come from giving up what's most important — it comes from staying disciplined, keeping your priorities in order, and viewing every challenge as an investment in future freedom.Whether you're in the grind of startup life or scaling your business, this conversation will help you refocus on what truly matters and find motivation in the journey ahead.
In this episode, Allan Draper sits down with Davin, the 21-year-old owner of Redline Pest Control, a fast-growing, family-owned company out of Arizona. Davin shares how his early experiences in solar and carwash sales fueled his passion for entrepreneurship — and how he turned those lessons into a thriving pest control business.From running services out of the back of his Audi to building a trusted brand with his dad, Davin talks about the grind, the setbacks, and the rewards of building something from scratch. Allan and Davin dive into topics like door-to-door sales, working with family, and finding business partners who strengthen your weaknesses.Whether you're just starting your entrepreneurial journey or looking for inspiration to push through the early challenges, this episode is packed with insight, grit, and real-world lessons.
Join your host, Allan Draper, and the guys on the final night in the Real Pest World house in Orlando. With the "The Real Pest World Orlando" officially wrapped, the crew is both tired and motivated as they share their closing thoughts, highlights, and the powerful connections they've solidified.This episode isn't just a recap; it's a look ahead. They dive deep into the philosophy of "The Real Pest World"—moving beyond competition to foster a community where "you can't compete with us, we want you to win." Learn about the three core pillars for the future:Freshman Focus: Continuing to welcome new, hungry PCOs into the fold.Charity & Give Back: Ensuring the event remains about more than just business.Learning & Collaboration: Creating structured opportunities for intimate peer-to-peer and vendor workshops.They also reveal the exciting destination for next year's event, Dallas, Texas, and outline the application process. Don't miss this one to hear how this unique brotherhood is setting the tone for the pest control industry and building a legacy that will truly last.Apply for The Real Pest World 2026 House Here: https://therealpestworld.com/
In this episode, Allan Draper hosts a special edition of The Bug Bux Podcast—recorded live from The Real Pest World House in Orlando during PestWorld 2025.Joined by 15 pest control owners representing over $100 million in combined revenue, all coming together under one roof to collaborate—not compete.The group opens up about why they created the Real Pest World experience, the shift from secrecy to shared growth in the industry, and how genuine relationships are accelerating innovation across pest control companies of every size. From late-night strategy sessions to charity competitions and deep discussions about personal purpose, this episode captures the energy, honesty, and brotherhood shaping the next generation of pest pros.They talk about how collaboration beats competition, how vulnerability and trust are transforming company culture, and why giving back is becoming a cornerstone of modern pest control leadership. Whether you're just starting your business or leading a multi-million-dollar operation, this conversation will leave you inspired to connect, contribute, and grow alongside others in the industry.
In this episode, Allan Draper sits down with Taylor Olson, CEO and co-founder of Applause, the employee engagement and performance platform designed specifically for home service companies.Taylor, who many in the industry know as the co-founder of Slingshot, shares his journey of building solutions that bridge the gap between technician performance, customer experience, and company growth. Together, Allan and Taylor dive deep into how Applause is helping pest control companies motivate their teams, generate more Google reviews, and retain top talent in a competitive market.They discuss what true technician engagement looks like, how recognition and accountability can transform a company culture, and why the best-performing PCOs are focusing on their people just as much as their processes. Taylor also shares insights from the early days of Slingshot, the lessons learned from scaling quickly, and how those experiences shaped his vision for Applause.Whether you're a small business owner looking to improve morale or a growing operator focused on building a stronger team, this episode is packed with actionable strategies, mindset shifts, and proven methods to help you lead better and grow faster.Show Notes:Learn more about Applause: https://www.applausehq.com/
In this episode of the Bug Bucks Podcast, Allan Draper sits down with Chad Louk, founder of Prodigy Pest Solutions in Florida. Chad launched his company in 2018 at just 21 years old, starting as a one-man operation and scaling it into three thriving branches with a fourth on the way.Chad shares his journey from grinding it out on the doors to leading a PCT 100 company and why he believes ethical door-to-door sales can elevate the entire pest control industry. Allan and Chad dive into:The real cost of door-to-door teams and what makes them worth it.Whether to grow through acquisitions or door-to-door.How to find (and keep) quality technicians while scaling fast.Why most reps struggle financially and how Chad helps his people think long-term.The shelf life of a door-to-door career, and what reps should do with their money now.Packed with candid stories and hard-won insights, this episode is a must-listen for pest control entrepreneurs, sales leaders, and anyone curious about what it really takes to grow from nothing into a powerhouse.
In this inspiring and candid episode of the Bug Bucks Podcast, host Allan Draper sits down with Skye LaJaunie, CEO of LaJaunie's Pest Control and founder of the Eagles Nest Mastermind, to explore the deeper side of entrepreneurship in the pest control industry.Skye opens up about her journey from humble beginnings to running a thriving pest control business, and the mindset shifts that helped her move from simply trying to survive to building a legacy. She and Allan discuss overcoming imposter syndrome, defining success beyond financial metrics, and the importance of building both mental and emotional capital while scaling a company.You'll hear how Skye's experience inspired her to create the Eagles Nest Mastermind, a community designed to help pest control owners avoid costly mistakes, overcome roadblocks, and achieve faster, more sustainable growth. Along the way, she shares practical advice for business owners on leadership, building culture, and finding fulfillment in the work you do.Whether you're in the early stages of your pest control business or leading an established company, this episode will challenge you to think bigger, invest in your personal growth, and discover how true success comes from purpose-driven leadership and a supportive network.
When Alan Framer started his pest control company 16 years ago, he faced the same uncertainty and challenges every new business owner experiences. But he had something many don't, a seasoned guide. Ray Johnson, former owner of Johnson Pest Control and past President of the NPMA, agreed to mentor him. Alan traveled to Tennessee to work alongside Ray for two full days, soaking in decades of hard-earned wisdom. The insights he gained helped him sidestep costly mistakes, make smarter decisions, and lay the foundation for a thriving business.In this episode, Allan Draper sits down with Alan to unpack how mentorship shaped his journey, the specific lessons that still guide him today, and the pitfalls he was able to avoid thanks to wise counsel. They also discuss why mentorship isn't just valuable for newcomers, it's a powerful tool at every stage of business growth. Now, with years of experience under his belt, Alan shares how he's paying it forward by mentoring other pest control operators, helping them navigate the startup phase and build lasting success.Whether you're just launching or looking to break through to the next level, this conversation will inspire you to seek out the right guidance and maybe even become that guide for someone else.
What would you do if you only had $5,000 to start your pest control company? In this special roundtable episode, Allan Draper is joined by industry pros Paul Alley, Kyle Weaver, and Bill Kellough to break down exactly how they'd launch from scratch, no fluff, just real experience.From licensing, insurance, and budgeting to guerrilla marketing, social media strategies, and answering your phone at 2 AM, these guys cover what matters when every dollar counts. Whether you're starting out or tightening up your early-game strategy, this episode is packed with practical advice, personal stories, and zero-BS insights.Topics include:Prioritizing your first $5,000Marketing without a budgetAnswering your phone = closing more jobsLeveraging GMB, content, and free publicityWhy debt might not be the best moveTurning sweat equity into sustainable growthIf you're ready to hustle and build something real, this is your blueprint.
In this powerful solo episode, Allan Draper dives deep into one of the most important decisions a business owner will ever make, who to hire first when starting or scaling a pest control company.Allan breaks down the first five hires he recommends for building a company that doesn't just survive, but thrives without you. He starts with why your first technician should be someone you can see growing into a leadership role like branch manager. Then, he moves into the importance of hiring a versatile office admin, a true “Swiss Army knife” who can adapt with your company and eventually settle into a role that maximizes their natural talents.Next, Allan talks about bringing in a contracted accountant early, not a full-time hire, but a key part of the puzzle to keep your finances in order and protect your business long-term. Then comes your first experienced sales rep, someone who already knows how to close deals and possibly lead future reps. Finally, Allan shares why your fifth hire should be another technician to build your service capacity.But this episode isn't just about hiring. Allan shares critical advice about when to hire, how to pay, and how to make sure your team is set up for long-term success. He also unpacks a powerful mindset shift to help business owners avoid burnout and regain control of their time, offering a preview of his upcoming book and his three-stage framework for growing a business that operates without your constant involvement.Whether you're launching your pest control company or feeling overwhelmed by your current team, this episode is a must-listen. Allan's insights will help you grow with purpose, hire with clarity, and build a company that works for you, not the other way around.
Are you just another pest control company, or are you building a brand that stands out? In this episode, Allan Draper sits down with Andrew Peluso, founder of Pesty Marketing, to talk about what really separates high-growth PCOs from the rest. From targeting the right audience to dialing in your messaging and actually backing it up, this conversation is packed with practical advice for PCOs ready to grow past the $1M mark and dominate their market.They cover:Why most PCOs blend in (and how to avoid it)Real-world ways to differentiate your brand (hint: it's not your logo)Why niching down doesn't mean losing customersHow your marketing impacts every part of your business, from ops to hiringWhether you're at $500K or $5M, this episode will challenge how you think about growth, marketing, and what it takes to lead a pest control company that truly stands out.Tune in and take notes, this one's a blueprint for next-level scaling.
In this special solo episode, Allan Draper brings a timely dose of motivation, strategy, and tough love for pest control business owners. Recorded on the 4th of July from rainy Idaho, Allan reflects on three key topics every PCO should hear:A Lesson in Clarity: Allan clears up a recent podcast comment on organic products and shares a crucial lesson about sticking to your service model and avoiding costly client misunderstandings.Mid-Year Mindset Check: Are you sacrificing what matters most while scaling your business? Allan gets personal about burnout, imposter syndrome, and why growing your company starts with growing you.Know Your Numbers: From merchant fees to tech wages to net profit targets, Allan breaks down the exact P&L benchmarks your pest control business should be tracking right now, plus what the PCT Top 100 can teach you.Whether you're in growth mode or fighting burnout, this episode is packed with real-world insights to help you finish the season strong and build smarter for the long haul.
Don't miss the part where Allan admits: "I didn't think I'd be crying during this episode."It's raw, it's inspiring, and it's... Nice.In this heartfelt and high-energy episode, host Allan Draper sits down with Travis Bottoms — 13-year industry vet and co-founder of Nice Pest Company — to explore how authenticity, humor, and heart are transforming what it means to run a pest control business.Travis shares how Nice uses organic social media (with zero ad spend) to drive real customer engagement, foster loyalty, and boost company culture — all while staying true to who they are. With over 140,000 views in just 30 days, Travis explains why their secret isn't just funny content — it's content that feels real.But this episode goes deeper. The guys talk about mental health in the trades, overcoming industry judgment, staying focused on your own "race car," and what growth actually means beyond the numbers.Whether you're a new owner, a scaling operator, or a seasoned vet — this is one of those conversations that might just change how you see the industry… and yourself. Real talk on branding, culture, and connection Behind-the-scenes of viral reels and organic growth Leadership, legacy, and building a company that matters