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Referring to “the case in which a mother killed her daughter with a severe disability,” Noburo Takachi mentioned the incident that occurred in Mobara, Chiba Prefecture. He noted that many opinions online say “the mother cannot be blamed,” creating an atmosphere suggesting it was unavoidable, referring to comments circulating on social media about the suspect. Episode notes: ‘Actor Noburo Takachi on Murder of Disabled Daughter: “I Feel a Discrimination Between Lives”': https://barrierfreejapan.com/2026/03/12/actor-noburo-takachi-on-murder-of-disabled-daughter-i-feel-a-discrimination-between-lives/

Today I go through a list of common inaccurate thinking patterns. I give examples for many of them and encourage you to look for the good you do in your day instead of focusing on the negative.  Emotional Resilience Book I have been Referring to (IT'S FREE!) Podcast Episode that had 'Should/ Could' in it. Email me: positivityinpregnancy@gmail.com Website: www.positivityinpregnancy.com MENTAL HEALTH MINI VIDEOS for pregnancy: What once made up my ‘Morning Sickness Mini Course for Mental Health' is now divided into individual videos(and each video comes with the audio) that you can now buy individually instead of purchasing the whole course! Discover a beautiful collection of short, heartwarming positivity videos (ranging from 1–8 minutes) thoughtfully designed to nurture your mind, body, and spirit throughout pregnancy. Each video focuses on one of four powerful pillars:  Mental Health (to support emotional well-being),  Pregnancy Affirmations (that uplift and empower),  Gratitude practices (that fill your heart with joy),   And simple yet transformative ways to shift negative thoughts into positive light (These gentle reminders celebrate the incredible journey you're on).  Here is the link to all the videos: https://pregnancyishard.com/collections/all I recommend starting with the Mental Health section!  Visit My Pregnancy Week-by-Week Page:https://pregnancyishard.com/pages/week-by-week-pregnancy Here is the Facebook Page for Pregnancy is hard: I have documented my journey of my fourth baby on this page and have other juicy and good tips for enjoying pregnancy better. https://www.facebook.com/pregnancyishard Here is the Pregnancy is Hard Support Group on Facebook: Let's offer support, help and fun for those in the trenches of pregnancy! https://www.facebook.com/groups/165102315544693 YouTube for Positivity in Pregnancy: https://www.youtube.com/@PregnancyisHardwithJosly-nd8wd Instagram: @positivityinpregnancy My Side Candle Business: Flickers Candle Co www.flickerscandleco.com

Hour 3 of the Chris Hand Show | Monday 03-09-36See omnystudio.com/listener for privacy information.

How do you run an offsite that actually changes performance — not just conversations? In this episode, Travis Timmons and Kelly Allan share with Andrew Stotz what happened during the Fitness Matters off-site. They discuss how a Deming-inspired approach helped their team tackle a critical business aim, align around system improvement, and turn employee engagement into measurable competitive advantage. TRANSCRIPT 0:00:02.5 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today I'm continuing my discussion with Travis Timmons, who is the founder and owner of Fitness Matters, an Ohio based practice specializing in the integration of physical therapy and personalized wellness. For 13 years, he's built his business on Dr. Deming's teaching. His hope is simple. The more companies that bring joy to work through Deming's principles, the more likely his kids will one day work at one of those companies. And we also have a special guest, Kelly Allan, who is a long term practitioner of the teachings of Dr. Deming. And he's also been instrumental in bringing the teachings of Dr. Deming to Travis and Fitness Matters, and particularly to this offsite. So the topic for today is how a Deming style offsite can strengthen your company's competitive advantage. Travis, take it away.   0:01:01.4 Travis Timmons: Hey Andrew, thanks again for having us and super excited to share with Kelly and your audience how our offsite went a couple of weeks ago. The short answer, kind of the upfront, is it was amazing. We had fun, number one, which is always important, but engagement from the team was through the roof. For four and a half hours straight. We worked on the work together and had Kelly there to make sure we were appropriately following Dr. Deming's teachings. Had Kelly there to facilitate and a couple of fun things we did. One was the red bead experiment, which I'm sure we'll talk about as we go through the conversation here. The short answer is I know in the last podcast we talked about the preparation that Kelly worked with myself and our leadership team on in preparing for a Deming focused and led offsite. We did that and it was just amazing. What were your thoughts, Kelly?   0:02:06.4 Andrew Stotz: I'm curious, Kelly, as an outsider helping them, observing, what are your observations of how it went?   0:02:14.2 Kelly Allan: I think there was just incredible energy and interest in figuring out some of the challenges ahead for the company. People came in well prepared and it showed. The interactions in the breakout groups, interactions in the full groups. Often when you're in a full group of 60, 70 people, folks are often, especially new folks, and the company's been growing and adding new people, new folks are often somewhat hesitant to speak up. But the culture of the people in that room, the culture of the organization is bring it on, let's have a conversation, let's hear what people have to say. Let's share theories, let's get down and debate and wrestle with some of these things that are not easy. There's no low hanging fruit here. It's complex stuff in a complex and highly competitive industry.   0:03:28.9 Travis Timmons: Some of the feedback we received, I think I shared last time, Andrew. As Kelly said, we've hired several new team members and they've all shared with me just a breath of fresh air from where they came from before. The power of this offsite with it being focused on some of the core teachings of Dr. Deming allowed them to see how is this different? They know they like it, they know the culture is different. They know they can provide care the way they want to. They know they can have a voice, have an impact on the system. But they didn't really know why they just liked it. Having a Deming focused offsite to explain a little bit, you can't fully explain Dr. Deming in four and a half hours, but we covered quite a bit. Make the system visible, operational definitions. What are a couple other ones with the red bead, Kelly? We did some tampering.   0:04:28.8 Kelly Allan: Making sure that we're not being confused by visible numbers alone. That what's important is how we work on the system so that we're not doing special efforts all the time to get great results. It's built into how we do things.   0:04:43.8 Travis Timmons: To Kelly's point, part of why our team, for four and a half hours we had over 50 people all in, sharing thoughts without hesitation because one of the things we talk about in the very beginning of the meeting, one of Dr. Deming's core philosophies, if that's the right way to put it, Kelly, correct me if I'm off base here, but 96% of issues within an organization are system issues, not people issues. When you put that out there, we're here to talk about the system and improve it and make it visible. We're talking about problems with systems and processes, not people. Then the gloves are off and let's dive in and we're gonna say whatever's on our mind and there's no drama, there's no feeling of any backstabbing or throwing under the bus. We just get to work on making the system work better for everybody. That's where it's fun and fast.   0:05:41.9 Andrew Stotz: What I'm hearing is that Dr. Deming, my favorite quote is "people are entitled to joy in work." And part of the key to joy in work is contributing. People want to contribute in life. I love that word because I think everybody wants to feel like they're contributing to a mission, to an aim, to a goal, to a team. And one of the biggest problems we have these days is siloing off people and getting them focused on this little area and missing the whole bigger picture. And so to some extent, you've proven through what you've done that people really do want to contribute. Throughout this discussion, what we're gonna be talking about is this concept of Deming style offsite. And I'm gonna push back at times to try to make sure that we're clear on what's a Deming style offsite. Because it's not to say that Dr. Deming said this is how you do an offsite. But what we're talking about is your interpretations of how do we apply this thinking to this particular meeting style and offsite and ensure that we're true to that.   0:06:56.6 Andrew Stotz: One of the first questions I would discuss is just the idea that maybe you just had a really open, caring environment. And so is that Deming or was that just that? Or maybe you did a lot of prep. You guys have done a tremendous amount of prep. That's what I was impressed about in our prior discussions. Maybe you prepped, maybe you focused on the one thing. Those types of things is what could go through people's minds. Why is it that you're calling this a Deming styled offsite?   0:07:34.9 Kelly Allan: Well, I think in part it starts with Deming's teachings and continued Deming's teachings. I think it might be useful to start with the aim, to have Travis talk about the time that he spent researching and thinking and what's going on in the industry. And even though we can talk later about their industry leading statistics and data and recognition etc, it's off the charts. It starts with the aim. And Dr. Deming said let's be focused on the aim. And so there are a couple, Travis, you wanna just talk about the content aim and then we can talk about even a more cultural Deming cultural aim.   0:08:21.1 Travis Timmons: That was one of my early learnings years ago, Andrew, was the difference of an aim versus a goal. And so from the perspective of this offsite through the Dr. Deming lens, our aim as an organization is to maintain one to one care because we believe that results in optimal outcomes. And it's very rare in our industry to have one to one care. Part of how we do that is we have to be industry leading in everything we do. And the thing that we are industry leading in, but I feel it was the one thing that we could improve upon was our arrival rate. Patients get better if they show up, team members are happy, they don't want holes on their schedules. Referring physicians are happy. Everybody wins. So that aim of a higher arrival rate was our aim of this offsite and conversation.   0:09:17.6 Andrew Stotz: Can you back up just for a second and define arrival rate for those that didn't listen to prior discussions on it?   0:09:23.9 Travis Timmons: Sure. Arrival rate is a visit we have on the calendar. Do they show up or do they cancel? And part of what we worked on and a little bit of an aside here is operational definition of what's a cancellation on our schedule to make sure we're measuring what we want to measure. A funny aside, competitors, we hired several new team members came from other organizations and they tout an arrival rate that is high, like 92% arrival rate. Right.   0:09:55.9 Travis Timmons: And I asked them in the meeting and Kelly will remember this, I said, I know your institutions claim a 90 plus percent arrival rate. Did you have a 92% arrival rate? And they said, absolutely not. But they had people on their team, for example, the front desk might have been bonused based on arrival rate. So how they would take visits off of the calendar would not negatively impact arrival rate. So we talked a lot about operational definition and our aim is to study what we want to study, not to tamper or. Kelly, you share your favorite saying. There's only three ways to get better numbers, and those are   0:10:39.6 Kelly Allan: Manipulate the numbers which you were referring to from another company. Manipulate the system that gives you the numbers. So that also kind of fits with, well, we're not gonna call that a late arrival or a late cancel or a non arrival. We're gonna call that something else so we can manipulate the numbers. And then the third way, which was Deming's way, which is how do we figure out how to improve the system so that late arrivals go down. So that they're a natural part of what we do when people show up, the patients show up when they need to.   0:11:14.6 Travis Timmons: Yeah. And I think that's one of the things to your point earlier, Andrew, is was it just a happy go lucky meeting because Travis and Kelly have great personalities. Well, we know that's not true.   0:11:26.9 Kelly Allan: Speak for yourself.   0:11:29.3 Travis Timmons: But no, I think anymore people know when they're working on something meaningful that's gonna have an impact on their lives or where you're just there to drink coffee and have snacks. People don't suffer fools, right? They want to be there. To have a team of 50 plus people leaning in for almost five hours doesn't happen just because it's a fun environment. To your point, it's the right question to ask. I appreciate you asking that. It comes down to they understand that we're a Deming organization. They understand that what we're talking about is gonna be implemented in a Deming way. We'll talk about that more as we go on, but that, to Kelly's point, was starting with the aim. Our aim is improving arrival rate. How do we do that? That's where the Deming offsite comes into play. Kelly and I and our leadership team worked on, okay, how do we best convey this problem and this aim to our entire team rather than just five or six leadership people working with Kelly and just coming up with our own ideas and then spitting it out to the team at a monthly meeting?   0:12:47.8 Travis Timmons: The power of them owning and seeing the problem and then working on system improvement is the power of that is unmeasurable, as Dr. Deming would say.   0:13:03.1 Kelly Allan: Yeah. I think we talked about the aim to be able to continue to do the one-on-one care with patients because most companies are doing two patients, one physical therapist, three patients. Locally here in Columbus, Ohio, where Travis and I are at, we sometimes hear about classes of five patients with one physical therapist. Physicians and insurance companies, these people are not getting better. Right? These people are... Or if they get discharged, 'cause that's a way to get a better number. "Oh, we got them out." But they come back because they're not really healed. They don't really know how to take care of themselves the way they do when they come out of Fitness Matters. One of those overarching aims has to do with building the culture even further so everybody understands the why behind the what. We could say the what is how do we increase those arrival rates, and then the meeting was about the how we're gonna figure that out, how to do that. But the overarching piece had to do with the why. Why does this matter?   0:14:16.9 Kelly Allan: How do we see...If we see the organization as a system and we use a fishbone chart as a way to visualize some of that, everybody can see handoffs. Everybody can see how different parts of the system, of that patient journey, that patient story, intersect and how what happens upstream affects downstream and how the feedback loop from the discharge point of a physical therapist discharging the patient, how that can wrap back into the understanding of the customer care coordinators and how they can work with that at the very beginning of that relationship with the patient. It's all a part of a system, all a part of continuous flow. We wanted to make sure that everybody, especially the new people, really had a visual, a view of the organization as a system and how they interact. Part of those weeks of planning, it wasn't every day all day long. You start with some ideas, you refine them, you get some research, you refine them, you refine further. Travis spent a lot of time on that. Part of that value is time for reflection, time to have the others on the leadership team weigh in, give their points of view so that we're really seeing this from a fishbone perspective as well.   0:15:44.5 Kelly Allan: So now we can go into that meeting with everybody, and their homework was in part the fishbone with some instructions on how to do that and some examples of how to do that. And that was pre-work. So people came into the meeting already successful. They had already figured some things out. This just gave launch, just gave liftoff to the energy. They'd done this work, to your point, Andrew, they're making a difference, and it just fed on itself. The output was stunning.   0:16:21.0 Andrew Stotz: Travis, I'm gonna write your company aim as I heard it from you, and that is, or from both of you, is maintain one-to-one care. It's best, it's rare, it works. And the off-site aim was different from the company aim. It was the number one thing that we can do to improve that company aim is improve our arrival rates. Correct?   0:16:51.4 Travis Timmons: 100% correct. And you talk, I think you used the term silos earlier, Andrew. Part of the aha moments and making the system visible and working on this and building culture and teamwork, when everybody sees the complexity within your organization and understands that, there's a lot more willingness to support, like, "Hey, we need to change this process at the front desk," even though it may not be optimal for the physical therapist, as long as it achieves our overarching aim and improves joy in work for the front or less friction for a client coming in. Now the team starts to see and understand, all right, that's a system win rather than silos or turf wars. The amount of energy that is spent on that in organizations is... I couldn't do it.   0:17:52.9 Andrew Stotz: Another thing I think that would be difficult for many people with an off-site is you just had one aim. If we were doing prep in the companies that I know and I own and others, we're gonna list out 17 things we want to talk about in that four-and-a-half-hour off-site. From your perspective, why is it so important to get this one focus, one aim? And then I want you also to tell us more about how it went. We've set it up now, so just one last thing on the setup is this idea of focusing on one thing when you've got 17 different problems in our company and we got everybody together and you're telling me just one thing.   0:18:40.5 Travis Timmons: Well, and Kelly can chime in here because he was instrumental in getting us from pre-work to meeting day. But part of it, that's why it's two-and-a-half, three months of work leading up to this. We had the aim of arrival rate. All right, what are we gonna do? A lot of different ways we could have tackled that. We landed on fishbone and making the entire system visible. And that turned out to be the right move. I think Kelly can correct me if I'm wrong.   0:19:15.0 Kelly Allan: I would agree.   0:19:16.0 Travis Timmons: So we started with the aim and it's like, okay, how do we get 50 people to work on this together? Dr. Deming says make the system visible. And so we chose to do that via a couple different breakouts of a fishbone. And to your point, Andrew, when we did that, now there's understanding of complexity and then where are the biggest opportunities? Because we have seven things we're working on to achieve that aim. There's gonna be three or four large PDSAs. We're doing a software upgrade, which in and of itself... And a funny aside, so our organization's been doing the Deming approach for 13 years. Right, Kelly? We announced that we're changing softwares at this meeting. Right.   0:20:13.7 Travis Timmons: Everybody was like, "Okay, let's do it."   0:20:17.4 Kelly Allan: Unheard of. I see a lot of companies, that's usually panic time.   0:20:23.5 Travis Timmons: And it was announced at the beginning of the meeting. Any questions? "Nope, sounds like the right move for our aim."   0:20:32.3 Kelly Allan: Well, Travis, you provided the why behind the what. The what was that we have to change the software. You provided the rationale from all points of view, including from internal people who deal with the software to making it even less friction for customers and for physicians and for insurance companies, etc. People understood the why behind that what, and now they're ready to work on the how.   0:21:06.4 Travis Timmons: And I would even argue, because I agree with that, and because we've done Dr. Deming and have had success and accomplished so many things that people don't believe we've been able to accomplish as an independent organization, having lenses to look through and "by what method?" That's one of my favorite Kelly Allan-isms. By what method?   0:21:33.5 Kelly Allan: That's a quote from Dr. Deming.   0:21:36.0 Travis Timmons: Oh, okay. We're good.   0:21:38.9 Andrew Stotz: We stand on the shoulders of giants.   0:21:41.6 Travis Timmons: Yeah. There's a high level of trust in our organization that we can implement change. I think that...   0:21:51.3 Kelly Allan: I agree.   0:21:51.8 Travis Timmons: I don't want to undersell that in terms of how powerful that is that I announce we're changing our entire operating software in a few months and the entire team was... And we told them why, to Kelly's point. But to make that announcement and then just have everybody say, "Okay. Cool." I think that's crazy to me. I believe it because of everything else I've seen happen over 13 years. But to have a way, by what method, using Dr. Deming's principles, PDSAs, operational definitions, system view, we're gonna diagram it. Everybody left there confident that, "All right, we can do this and we're gonna do it." Anyway, what would you add to that, Kelly?   0:22:40.9 Kelly Allan: Yeah. I would say that fulfilling the promises that have been made at previous offsites just builds the credibility that this leadership team gets it, understands it, and is interested in engaging people and making things happen and getting things done in a way that doesn't disenfranchise people, it doesn't beat up on people, it doesn't cause harm, but people work together because they wanna figure it out. It's fun to figure it out. Yeah.   0:23:17.5 Kelly Allan: It can be at times a little too much fun, a little too exhausting to figure it out. But we're born wanting to make a difference and people can come to work there and know that they have a voice, they're heard.   0:23:33.1 Travis Timmons: And I think that's our superpower that I've learned from Dr. Deming is if I'm the only one figuring stuff out, we're in trouble. We're in trouble. So the team knows that we're gonna bring stuff, we're gonna talk about it, and we're gonna solve problems collectively through the Dr. Deming philosophy. That's something that just popped in my brain, Andrew, because it was such a non-event. But in most instances, that would have been the entire meeting would have been about that, the side conversations, people coming up to me...   0:24:15.0 Kelly Allan: And Travis, there would have been a lot of discussions at a non-Deming company about, "How do we get buy-in?"   0:24:22.4 Travis Timmons: Right.   0:24:22.8 Kelly Allan: "How do we manipulate people into saying this is okay?" We didn't have any...We didn't spend a minute on that.   0:24:30.5 Travis Timmons: Not one person asked me about the software the entire evening at dinner. It was just like, "We're gonna do it." It just struck me because it was a non-event in the meeting, but I think that would have been rare had we not had our history of Dr. Deming's approach and how we presented it in the meeting.   0:24:52.9 Andrew Stotz: Kelly, you said something that made me think of a book that I read in the past by Richard Feynman called The Pleasure of Finding Things Out. Great scientist. You talked about contribution and the desire for contribution and you talked about how people were figuring things out. And that's fun, that's exciting. That's what people want to get out of their management team and out of their employees. In some ways, I feel like you're talking about recess, a playground. Put all that stuff aside, let's go out and let's build this thing. All the joy that we did have when we were young. Think about, "Let's make a sandcastle! Yeah, you do that, I'll do this." That excitement...   0:25:45.0 Kelly Allan: That's what it was in the room that day. Different breakout groups working on different parts of the fishbone and then bringing them together and debriefing around it. It was very exciting. The energy was high. Andrew, you mentioned something, I think in part you were channeling Dr. Deming there because he also pointed out about how we're born wanting to make a difference, to make a contribution. Then we go to school and that gets beaten out of us with grades and command-and-control teaching, et cetera, et cetera. But to your earlier question about what makes this unique, special in regard to Deming, Travis mentioned the complexity. And so we go right back to the core of Deming: understanding variation and special cause, common cause, the important few things versus the trivial many, and how do you sort through those? That makes it very Deming. It makes it very Deming. The other thing that you won't see, and I've been in a lot of them through the years, in most offsites is those conversations about the why. It's usually, "Competitor's doing this," or, "We gotta make more money," or whatever.   0:27:01.0 Kelly Allan: No, the why for Fitness Matters is to achieve those aims. Right.   0:27:07.1 Andrew Stotz: Some of the things that you mentioned: have an aim, what makes this a Deming style, have an aim, think system, not individual focus, understand variation and how that can help you think system, not individual focus. You talked about pre-work, taking it seriously, and I would say that kind of responsibility for your employees and the environment. I was blown away with the amount of pre-work that we talked about previously. You talked about some tools like fishbone as an example. You've talked about the why. Travis, why don't you give us a very high level... We arrived at this time, this was then, we did this first, then we did that, then that. So we can just understand the structure of this meeting a little bit.   0:27:59.5 Travis Timmons: Sure. We've been big on operational definitions. So the operational definition of start time is Travis will start talking at 12:30 to start the meeting. Learned that one over the years. And I...   0:28:18.2 Travis Timmons: It was at a new location, so we had a couple people go to the wrong place. We put the map inside of the homework, swim upstream, try to make this as easy as possible. But to answer your question, we had an operational definition of the meeting starts at 12:30, and that means the meeting begins at 12:30. Operational definition, we had name tags. From an efficiency standpoint, we had six tables when we were going to do breakouts. People picked up their name tags, it had number one through six on it, so they know what table they would be going to at breakouts. We did a quick intro of every team member and what location they work at because we have had a lot of growth. Put names with faces, introduced Kelly so that everybody knew who he was. There's probably 11 people that didn't know who he was in person introduction and how that was going to be diving more into Dr. Deming. I made it very clear up front that this meeting, we're going to celebrate wins from 2025, but I made it very clear we're going to go through those quickly, not because they weren't huge wins, but because we had a lot of work to do to make sure we stay on that growth and excellence trajectory.   0:29:38.2 Travis Timmons: So we went through all of our wins for 2025. We reviewed our BHAGs, and then we got into the aim. In 30 minutes, we introduced everybody, we went over our wins for 2025, we reviewed our BHAGs, one of which is to be the best, leverage technology better than any physical therapy practice in the country was one of our BHAGs. Then I dovetailed that into, and we're switching softwares in a few months. Any questions? No. We go right into, here's what we're going to be working on today, referenced they're going to be using their homework, so they brought their homework booklets with them. We had PowerPoint slides so they knew what the directions were for the first breakout group. Kelly and I got there early and some of the leadership team got there early. We had the table set. We had the, I call it newsprint, up on tripods ready to go. You want to be prepared. They hit their tables because of the name tag. We had leaders assigned for each table.   0:30:50.1 Kelly Allan: And they were trained in advance. Yeah. Facilitators. Yeah.   0:30:53.5 Travis Timmons: We had leadership.   0:30:54.7 Andrew Stotz: So there was an intro period and then you said, "This is our aim and now go to your tables," or how did that... What were you telling them to do at the tables?   0:31:06.0 Travis Timmons: We told them the aim, reviewed the aim. To your point earlier, Andrew, overarching aim is maintaining our one-to-one care model.   0:31:14.0 Andrew Stotz: Yep.   0:31:14.7 Travis Timmons: Our aim of the meeting is how do we improve our arrival rate as an organization to greater than 85%? One of the ways we're going to accomplish that is making the entire system visible. We're going to go to our tables and we're going to work on... We had the fishbones drawn at each table, but we wanted them to fill in the fishbone as groups from their homework because everybody brought different ideas to the table. We wanted some conversation around that.   0:31:44.2 Andrew Stotz: That was a general fishbone. I think I remember later you talked about then breaking it down into separate fishbones, but that was just a general one to review what they'd done.   0:31:54.8 Travis Timmons: General one, work on the work together. To Kelly's point earlier, just the energy around working on ideas or, "Hey, I hadn't thought about that," or, "I didn't even know we did that in our system." Right.   0:32:07.0 Travis Timmons: Just understanding the complexity and really just getting the juices flowing on, here's what we're going to be working on because the next layer is going to be diving deeper into each one of those.   0:32:18.5 Andrew Stotz: How long was that period of going through the first fishbone and looking at their homework, discussing it together? How long did that last?   0:32:27.7 Travis Timmons: That one was a half hour because they'd already done the pre-work, so we assumed most of it was already going to be done. It was just kind of...   0:32:38.4 Andrew Stotz: Did you have them present any of that or that's just, "Go through that and that'll prep you for the next thing"?   0:32:46.0 Travis Timmons: We had them spend 25 minutes on that and then we saved room for five minutes for them to have kind of sharings or learnings or ahas. What did this experience teach you? Do you have anything to share?   0:33:01.9 Andrew Stotz: They're doing that within their group or they're doing that...   0:33:05.1 Travis Timmons: We went table by table and had them share with the entire team. Table by table, we had the team lead or anybody at the table, "Hey, what'd you think? What'd you learn?"   0:33:14.3 Andrew Stotz: Someone may say, "I didn't even realize that this impacts that and I just realized that now after seeing it." Okay.   0:33:24.0 Travis Timmons: Yeah. What are some of the things you heard, Kelly? I heard, "Oh, this is complex."   0:33:29.8 Kelly Allan: I also heard things like, "Well, I know how to handle this, but I need to define a process so that if I'm out, someone else can do it." Right? It's those kinds of little aha moments. Others were just, "Oh, is there a way for us to systematize that even further?" Again, it was that thinking about the system coming out in their comments. I think another part of the appreciation was really recognizing that a lot of people have to win. Deming talked about win-win being very stable and win-lose is not. They wanted to make sure the patients and the clients win, the physicians win, that the insurance companies are getting what they need, that the PTs and the Pilates people and the MAT people, etc., and the customer care coordinators are also having joy in their work. Because when you have a joyful staff, customers, clients really appreciate that. They just know there's something different. There's something different.   0:34:42.0 Andrew Stotz: And one question is, did you have any drift at that point where people started talking about other things that were unrelated but were key problems they're facing, or was setting your aim and doing the pre-work really kept them on track?   0:34:56.8 Kelly Allan: Great question. Yeah.   0:34:58.5 Travis Timmons: They were focused. They were focused the entire meeting. One of the things I learned it from Kelly or Ray, or maybe you taught Ray, I don't know, but we have a piece of paper we put up at every off-site, Andrew, we call it the parking lot. So that if somebody does have an idea that's outside of what we're there to tackle, we just have them go up and write it down so that they're heard, and it could be important, for sure, but we're not working on that today. We gotta stay laser-focused on what we're here for. So we have a parking lot, which has been super powerful, but nobody went to the parking lot the first half of the day at all.   0:35:39.2 Andrew Stotz: That's good. That's better than the woodshed. Excellent.   0:35:43.5 Travis Timmons: Speaking of the woodshed, this is one of my... I think this is one of the critical learnings, one of the many critical learnings I've had with Dr. Deming and the approach to leadership's responsibility. For me as the owner, at the end of the day, the buck stops with me, is to create joy in work, to create engaged teams where they can do fulfilling work. So you talked about the woodshed. It reminds me another one of my favorite quotes. A lot of owners or leaders talk about, "We have a lot of dead wood around here. Have a lot of dead wood on our team." The first Deming off-site I went to, Kelly said, "Well, there's only two ways that could have happened. Either one, you hired dead wood, and if you did, that's on you with your hiring process. Or number two, you hired live wood and you killed it. Either way, it's on the owner and leadership."   0:36:52.4 Kelly Allan: And I stole that from Peter Scholtes.   0:36:55.5 Andrew Stotz: Okay, got it.   0:36:57.0 Travis Timmons: But that struck me in terms of, okay, responsibility's on Travis to ensure we don't have that. Can't point fingers anywhere else. It's not people coming in with bad attitudes. So anyway.   0:37:15.8 Andrew Stotz: Okay, excellent. So now you've had the general fishbone discussion, you've had people present what were their key learnings from it. What happened next?   0:37:26.6 Travis Timmons: Just some quick aha's, anything from the homework, stuff like that. And then from there we did a couple-minute break and then we went right into the...   0:37:37.9 Andrew Stotz: It sounds like a HIIT, like a high-intensity interval training here. We did a couple-minute break.   0:37:44.6 Travis Timmons: We had work to do, man. People were there to get work done and get on to dinner. We had snacks and water in there they could grab real quick. Restrooms were close. And then agenda, we've gotta stay... And the team understands we have to do what we're doing, we have to be excellent in all categories. So the next thing we did, we came back together as a team, the entire team, and Kelly did the red bead experiment in preparation for the next breakout. Super powerful. For those that have seen the red bead experiment and how Dr. Deming used that to show how the willing worker shows up wanting to get all white beads, right? And the white bead, it's the white bead company, but there's red beads intermixed. No matter how hard they try, or Kelly offered a hundred-dollar bonus to somebody if they would just only bring out white beads the next time they put their paddle in, and it just had that visceral, in-the-moment realization that people show up wanting to do a good job. And issues, so the red beads were what we called cancellations impacting our arrival rate. Therapists want their patients to show up. Front desk wants, the client care coordinators want their patients to show up. Physicians want their patients to show up. So what do we need to do? It can't be bonus them if they show up or just try harder. What's not working? So that was a great...   0:39:23.4 Andrew Stotz: Why don't we go to that for a second. We're gonna have Kelly, maybe you can tell us a little bit about what you observed from that, and then we'll continue on with the rest of the structure.   0:39:36.2 Kelly Allan: Well, the way we set up the red bead experiment was very much focused on the real challenges and real issues that everybody at Fitness Matters faces in terms of this topic of increasing the arrival rate and how complex that is. I think the red bead experiment demonstrates for not only the people who are the willing workers and the people who are the inspectors and the person who is the scribe who keeps the spreadsheet, they realize that the numbers alone are not telling us what's going on. They realize that unless there's a system improvement, process improvement, and people working together to make those happen, you can bribe people, you can incent people, you can threaten people, you can send them home, you can give them a performance appraisal, you can do every kind of command-and-control management, but you haven't improved the system in which people work. There's still red beads. There's still red beads. We have to reduce the friction, we have to change the paddle. We have to figure out how it is we can help make it possible and easier for clients to want to show up so that they can get healthy and so that they can really appreciate what happens when they don't show up, how they are a part of the system. Once they become a patient, they're a part of the system of Fitness Matters.   0:41:18.3 Andrew Stotz: I'm just curious if there was also anything different. You've done the red bead experiment a lot of times with a lot of different types of companies. Were there any observations you had of the way they interpreted that that was either the same or different? What were some of your observations there?   0:41:37.7 Kelly Allan: Well, we planned it so that Travis and his leadership team could really do more of the debriefing so that they would have the context for the people in the audience as well as for the people on the stage, versus just a more generic, which is still powerful, to talk about how the system's in control and is this a common cause system or a special cause, what's really going on. Travis and his folks were able to then bring that context to the red beads, which I think made it especially powerful for this audience, for this group.   0:42:16.2 Andrew Stotz: Excellent. Travis, why don't you continue?   0:42:22.0 Travis Timmons: As Kelly shared, the leadership team debriefed after the red beads of the learnings and how that might be. The red beads were the cancellations that we currently have. Then we introduced, "Okay, now what we're gonna do is go do a deeper dive into the fishbones." There's five primary parts of our system, five bones. Each bone we're now gonna break out and work on the granular details. We did a fishbone for each of the larger bones.   0:43:01.8 Kelly Allan: Why don't you give a couple examples of the bones if you have it handy?   0:43:07.3 Travis Timmons: First bone is what we call initial contact. The first time a client has an interaction with Fitness Matters. Could be website, could be a physician referral, could be a neighbor talking to them, could be driving by. Initial contact, that's bone number one. How does that entire process work at Fitness Matters? Where's the friction point? Are there people that we don't even get into our door efficiently? They're not coming in set up for success, for example. Next bone would be setting them up for the evaluation. Third bone is evaluation day. Fourth bone is every subsequent visit up until discharge. And the fifth and final bone is discharge to ongoing wellness and how do we continue to stay connected? Those are the five bones as you flow through as a client at Fitness Matters, and the five major gates, if you will, is how we looked at it.   0:44:07.8 Kelly Allan: Every one of those is filled with complexity. There are a lot of little details to reduce the friction for the clients and for the system, for the patients in the system. I think that was an aha moment for people as well because a lot of them are in the quadrant four of unconscious competence. They've been doing this job well for a long time and they tend to forget the complexity. We have to identify the complexity so we can work on it and make it less complex, more streamlined, and so new people coming in can appreciate why Fitness Matters makes informed, thoughtful decisions about how they do things. It didn't just happen. These have been thoughtful things that have been worked on for years, but they can still be improved further and we can document them and make them more visible. When people saw all those little bones coming off the main bones, it's like, "Wow, there's a lot of little things that happen and we can impact almost all of those."   0:45:18.1 Travis Timmons: In some of the work we've already done on the bones to already have industry-leading arrival rate, but I think we can do better. We're one of the few, maybe one of the few medical appointments people have in their lives, not just physical therapy, but in general, that you go to do a medical appointment, do you know what it's gonna cost you out of pocket before you show up? Generally, you don't. We've swam upstream to make that visible to clients, so they already are coming in knowing what the cost is gonna be and are we providing that value? Just an example of, okay, can we swim further upstream with that and make it easier to pay and make it visible on their insurance deductible and all of that?   0:46:05.9 Kelly Allan: Well, and also, Travis, I think... I was just gonna say in terms of how many times have people been to a doctor's office, they've had to fill out a whole bunch of forms either online or in the office and then nobody ever looks at it. Something that Fitness Matters has been a leader on for a long time, which is how many of these questions are really required? How are we really gonna use that information? Let's not have seven pages. Can we get it down to four? Can we get it down to three? And increase... Because remember Deming's teachings are quality goes up as costs go down. Quality goes up as we have to commit less time. Quality goes up as joy in work goes up. Right? So that's that Deming structure of, no, quality does not have to cost more. In fact, Deming said if you're doing it this way, quality will cost less. And that's in part how Fitness Matters can compete against these big, big companies and win. I think, Travis, you've gotta share some of the statistics about what makes Fitness Matters an industry leader. What kinds of things are measured that you and others look at in the industry?   0:47:17.8 Travis Timmons: One of the big things in the physical therapy industry, Andrew, is what they call outcomes. They're measurable questionnaire by body part that you have a patient fill out at evaluation day and at discharge day, and it gives you a percentage of... In our industry, they call it functional ability. Are you 100% able with your shoulder or do you have a 60% disability with your shoulder? For example, across all body parts, we're 30 to 40% above national average on our outcomes. Not even close. Because of the efficiency, our patients show up. Again, the one-to-one care model is why it's our true north, and everything we do has to support that because of those industry-leading outcomes. Our no-show rate is one of the other things we define. Again, something we're working to improve upon, but we're already nation-leading. Our definition of a no-show is 24 hours notice up into a no-show. Most companies in our industry only call it a no-show if the patient just doesn't show up. With our definition of 24 hours notice or less, we're at 4% to 5%. National average of true no-shows, just not showing up, is 15%.   0:48:45.8 Andrew Stotz: Yeah, I can imagine even probably higher than that, but 15, yeah.   0:48:49.7 Travis Timmons: 15 to 20% depending on the research. Just two examples there. The Deming approach to system thinking, team engagement, getting rid of silos, operational definitions. To Kelly's point, we worked years ago on that initial client intake. I used an example several years ago around the time we were working on that project. My one son, got him an Apple iPad for Christmas. Other son got an Xbox 360. One product we got out of the box and turned it on, it was fully charged and ready to go in about 37 seconds. The other product took all kinds of unpacking, had to plug it in, and as soon as it came up, it said software upgrade required, and it proceeded to spend the entire day of Christmas downloading the update. We just use that as an example of how hard is this? We want that same experience for our clients. How do we make it an unbelievable healthcare experience for our clients?   0:50:10.1 Kelly Allan: Well, and Travis is being way too modest here, so I have to jump in. I don't know if I have the numbers exactly right, but Travis will correct me. Let's say you have an injury or you're recovering from surgery or whatever it happens to be, and the industry average is it's going to take 17 visits with a physical therapist for you to be at some level of functionality. At Fitness Matters, it might be 13 visits. Travis, is that too high?   0:50:42.3 Travis Timmons: 10.   0:50:43.1 Kelly Allan: 10 visits. 10 visits. So cut it in half. They're getting better in half the time. That's Deming.   0:50:52.9 Travis Timmons: Yeah.   0:50:53.3 Kelly Allan: Quality goes up, costs go down. Which is why Travis then can... Insurance companies also love them, right? It's like, wow, these people are getting better and they don't circle back just because they were... Operational definition is they're well. Discharged by somebody else, oh yeah, they had their 17, 18 visits, 19 visits, they're well. No, they're not. They come back or they go somewhere else and they're claiming insurance again. Fitness Matters, they learn how to stay well.   0:51:22.4 Travis Timmons: And that brings in another important thing that we've learned over the years, Andrew, with the Deming approach. Our data is industry leading, and we've worked hard at that. And we've got a great team that works within the construct that we've created through Deming. To get back to the unknown or unknowable quote that Dr. Deming would use, our marketing costs are low because patients go back to their physicians and say, "Hey, this is the best PT experience I've ever had." And after they hear that four or five times with us and they get complaints when they send them elsewhere, all of a sudden we start getting referrals from these doctors we've not even heard of before.   0:52:07.6 Kelly Allan: Yeah. Yep.   0:52:08.9 Travis Timmons: How do you measure that? What amount of marketing dollars would have to be spent to get in front of... Like, we doubled the number of physicians that referred to us in the last year.   0:52:23.6 Kelly Allan: Yes. That's a double, Andrew. Unheard of.   0:52:27.5 Andrew Stotz: Yeah.   0:52:28.1 Kelly Allan: Unheard of.   0:52:28.5 Andrew Stotz: Incredible. So you got amazing outcomes. Let's now wrap up about where did you get to at the end of this? What did you personally and the management team end up with?   0:52:45.9 Travis Timmons: So we had some do-outs. Our closing PowerPoint slide was within two weeks we would report back with one to two updated operational definitions and probably three PDSAs that we were going to tackle. That was kind of our promise back to the team, that we would look at all the work. We have paper everywhere. People got to vote. We had a one-page paper on potential PDSAs, and we gave them little stickers to vote on where they think we should put our time and energy and resources. Our takeaway, our product, if you will, three PDSAs. One that has two under it is the new software. We're gonna start doing online scheduling, automated waitlists. I won't get into all the details, but PDSA one has software change. PDSA two, there was a lot of feedback on, "Hey, it would be great if we had kind of a scripted conversation point for the client care coordinators for these four scenarios: first phone call, first in-visit, how we take payment and make their benefits visible to them, how do we take a phone call and handle a cancellation when they do happen to ensure that it's a positive experience."   0:54:12.4 Travis Timmons: And then how do we handle kind of a no-show? Another PDSA is we're gonna have those client care coordinators create their first version of what they think the best script would be, 'cause they're the ones that do it all day. Why would I try to come up with that? And then have them send it to us and do some feedback there. Then we updated our operational definition of canceled visits so that there was clarity across the system to make sure we're measuring what we want to measure, which is how many people show up to their visits each day. We reported that back to the team last Friday, actually, to make sure we hit the deadline we promised to them. And then we let them know we're also gonna be working on kind of a third or fourth PDSA—I kind of lost track there of how we're counting it under the software—but training the entire team on what does it mean to have client engagement and what is our operational definition of client connection and client engagement. So they know we're gonna be doing that on a location-by-location basis at the March monthly meeting.   0:55:26.4 Travis Timmons: That was our takeaway. A lot of product to come away with, and they're gonna have all of the context from the team off-site to understand what we're getting ready to tackle, especially with the software change.   0:55:40.1 Andrew Stotz: My first reaction to that is, oh, those seem like kind of things that you could have figured out some other way, or there's not that many things, or there wasn't some stunning breakthrough. Explain why you're happy with what you got versus you prepared, you did a lot of work, you got those things. Some of it may be that, hey, we need to go through a process. I may have known some of those conclusions, but if we don't have a process of going through that, first we have the risk of maybe I'm wrong in what I think. And the second thing we have is that we have the risk that it's just a business run by dictate rather than getting real buy-in. I'm just curious if you could explain a little bit about that.   0:56:30.7 Kelly Allan: You said the bad word. You said the B-word.   0:56:34.5 Andrew Stotz: Buy-in.   0:56:35.4 Travis Timmons: Understanding, Andrew. Not buy-in.   0:56:38.4 Andrew Stotz: We're looking for buy-in. No. Okay.   0:56:40.8 Kelly Allan: We change it. How do we get... The conversation changes when you say, "How do we get understanding?" Now it's about the why behind the what that leads to the how, versus buy-in, which means, "How are we gonna sell this to somebody?" Sorry, Travis, I couldn't resist.   0:57:02.8 Travis Timmons: No, it's 100% true. And to answer your question, Andrew, my first answer and probably the most powerful answer we already talked about earlier, but it's very important to reiterate and maybe close with, is because of our approach and the time and investment we spent preparing for the meeting, doing the meeting, the fact that there was zero concern or stress around us switching our software system. The amount of engagement that there's gonna be, 'cause there's gonna be work to be done by all team members in preparation for that software change. I am confident I'm not gonna have to do any motivational speeches leading up to that. I'm not gonna have to bribe people. They want this to work because they understand why we're doing it, they understand the value it's gonna provide, and they understand, now that they have deep understanding of our system, they understand why we need to do this to continue to excel.   0:58:13.9 Travis Timmons: I don't know what that's worth. That's unmeasurable. But I know had I just announced this and not had any process, not a Deming approach, just, "Hey, guys, Travis thinks we need to do a new software and we're gonna change how you document, how you schedule," I feel fairly confident how well that would've gone. That would be my answer, Andrew, is the power of being able to present that to a team. They're already asking me questions about, "Have you thought about this in our system?" We have a shared Word document across the team. What questions are coming up in your system thinking? "How are we gonna message this to all of our clients so that they know they're gonna get new emails for their home program?" Great question. I had not thought of that. That is unmeasurable, but I know we're gonna be successful when we switch softwares because of our approach via Deming. What would you add to that, Kelly?   0:59:14.7 Kelly Allan: I think that's the essential nature of what happens. When you set out with a clear, healthy, thoughtful aim, you have conversations around that with your leadership team and what they can do then to filter that and start to talk about that with their teams at their locations, and then you have time to reflect and continually improve that, you're really creating a racehorse. Most off-sites, and Andrew, you've been to these, I know, they start... It's the 17 things. I thought of this when you mentioned it earlier. We start out, we have a racetrack and we want to have a racehorse. But by the time most companies get to their off-site, they've put so much stuff on that horse that it's now a pack mule. It will eventually make it around the track, but if you're competing with Travis, his racehorse, that team's racehorse has been around that track past you many, many times. You may get there, but they're already onto another track by the time you get to the finish line. You're finished.   1:00:36.7 Andrew Stotz: Yeah. You may even be releasing kittens and he's got a horse.   1:00:42.0 Travis Timmons: Kelly brings up another great point there. The other thing that gives our team confidence, because of our system view, 96% of issues are due to systems and processes, not people, the Fitness Matters team is confident that there's gonna be hiccups with a software change. They're confident they're gonna be able to talk about it in a system view quickly, and they're confident we're gonna implement change to rectify that. That goes into one of the reasons why I got zero shocked looks or zero sidebar conversations the entire day. The only feedback I've gotten is, "Hey, we're excited about it. We think we need to do this. And have you considered this as part of our system change?" I don't know what else as a business you could want.   1:01:40.4 Andrew Stotz: Kelly, I was thinking about a good wrap-up from you is to help the listener and the viewer think about how can they apply this into their business. Let's step back a little bit from Travis and think about the work you do and give us some hope, give us some guidance about, can we do this? How?   1:02:04.6 Kelly Allan: Yeah. Several things come to mind. One is that when you first start to learn about the Deming lens, the System of Profound Knowledge, his approach, it seems, it's different. It is different and it can seem to be, oh my gosh, that's so different. We'll never be able to do that. But the point is, the Deming Institute offers a two-day seminar workshop and they can learn not to be incredibly proficient or masterful in two days of how to go back and do Deming, but they know how to get started and they do get started. And then it just becomes part of, again, the Deming magic is as you start to work on these things, your costs go down, your quality goes up, and sometimes you can raise your prices because of the quality and sometimes you just are more competitive at the existing price, but you're taking work and rework and waste out of the system through the Deming approach, which allows you the time. That's the big constraint in most companies. I don't have time to work on improvement. I gotta fix this.   1:03:29.9 Andrew Stotz: Yeah. Right.   1:03:30.9 Kelly Allan: So that's a fix that's gonna fail. That's a fix that's gonna fail. So I think the message is you just want to read The New Economics. If you get the third edition, start with the new chapter. It's like 40 pages and it sums up a whole lot of what we've been talking about. Then there's DemingNext videos through the Deming Institute. You can get your feet wet there. You can then, if you want, attend a seminar or read more things or reach out and have conversations with people. But you just have to try it so that you can see that the payback is there, that the joy in work is there. And in a war for talent, they wanna work for Deming. People wanna work for Deming-based companies because they're not about manipulating people. They're about joy in work. They're about reducing the friction. So you just gotta get started and don't be just because it's so different doesn't mean you can't learn it quickly. You can.   1:04:36.7 Andrew Stotz: Yep. And Travis is a great example of that. In our prior episodes, he talked about the journey, about the pain and all that. I think that's exciting. I'm gonna wrap it up. I just have to laugh because I've been out of the corporate world for a while, just doing my own thing. But I was thinking, you mentioned about buy-in and then you said it means you're selling something. And I thought that's funny. I remember my father used to say, he used to get so annoyed because he'd say, "Yeah, let's talk around this," which was a common thing back in those days. But then I was also thinking another thing that we were saying was onboard. Let's get people onboard with this. What if you're onboard? It pretty much means you're drowning. And I just thought about those types of things that when we talk about fear and work or fear in what we're trying to remove fear and stuff, part of it is the way we speak and the way we communicate.   1:05:41.1 Andrew Stotz: Travis, I feel like I want to leave you with the last word. So why don't you bring us home?   1:05:48.0 Travis Timmons: Yeah, I think I would follow on what Kelly said is I would just the amount of joy, the amount of stress this took off of me as a business owner and as a parent thinking about things differently. And the first time you start learning about Deming's teachings and the System of Profound Knowledge, it seems a little off. Seems a little like this just doesn't seem possible. I've had several people I've talked to about that. It just doesn't work that way. To Kelly's point, I would encourage just try a couple things, whether it be do you have clear operational definitions? Have you done a PDSA? Do you know how to do a PDSA? But the two-day seminars is where you kind of do the deep dive into like, oh, okay, I need to think about things differently. So anyone struggling with a business trying the latest and greatest book that's been out or the latest and greatest compensation model to create ownership thinking within your organization or whatever the buzzwords are, this is a long-term path to clarity and to just an understanding of how you can make your organization a place that has a positive impact on the lives of your employees and your clients.   1:07:17.7 Travis Timmons: And man, if you get that right, everything else follows. Sales, profit, all the stuff that a lot of metrics look at. If you get the point of your job is to have a positive place for your team to work and how do you do that? Deming is the way to do that. Everything else follows after that, in my opinion.   1:07:38.6 Andrew Stotz: And on that note, Travis and Kelly, on behalf of everyone at the Deming Institute, I want to thank you again for this discussion. For listeners, remember, as Kelly and Travis have both said, go to deming.org, go to DemingNEXT. There's resources there so you can continue your journey. This is your host, Andrew Stotz, and I'll leave you with one of my favorite quotes from Dr. Deming. I constantly repeat it because I love it, and that is: "People are entitled to joy in work."

Step out your front door and feast on images of the natural world that when studied provide us with such great joy and wonder that our spirits rise and all of our self-doubts and social anxiety melt away. Yet, since the pandemic when we became inert and homebound and relied on our small screens for connection.  The lag from that moment, coupled with the many choices for entertainment in-home and the fear of confrontation with others about our partisan divide, make the safe choice the one many of us choose.  And, of course, that results in the loneliness epidemic that a past Surgeon General said was a major health problem in the country.  How do we cure it?  Referring to the opening sentence in this podcast description, step out your front door and watch and appreciate birds, smell the ocean air, lose yourself in the wonders that abound.  Feel small.  Lose a sense of time.  Get the chills.  To discuss all of this with us is Val Walker, author of her newest book, “Healing Through Wonder: How Aw Restores Us After Trauma and Loss.”

In 2019 Nasrin Jafari was a middle school teacher in New York City. She had no ecommerce experience but was drawn to creating and building, which led her to sew and sell face masks during Covid.Fast forward to 2026, and Mixed, her direct-to-consumer fashion brand, designs and produces female apparel and accessories. Referring to the company's launch, she says, "I had no idea how to make clothes." She does now, with multiple manufacturers, a thriving community, staff, and eager customers.She shares her impressive story in this conversation. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/from-teacher-to-fashion-brand-founderFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

A former intelligence officer who resigned over the Iraq War has told SBS it's indisputable that Australian intelligence is being used by Israel and the United States in their war against Iran. Referring partly to Pine Gap, the secret US-Australian intelligence base near Alice Springs, Independent Andrew Wilkie is demanding the parliament be able to scrutinise any Australian involvement in what he claims are a series of illegal strikes by western allies. Israel's top Canberra diplomat says the strikes were in self defence and complied with international law. Andrew Wilkie is talking to SBS Chief Political Correspondent Anna Henderson.

It's Monday, March 2, A.D. 2026. This is The Worldview in 5 Minutes heard on 140 radio stations and at www.TheWorldview.com.  I'm Adam McManus. (Adam@TheWorldview.com) By Adam McManus United States and Israel bombed Iran The long-simmering threat of conflict between Washington, Jerusalem and Tehran erupted Saturday morning as the United States and Israel launched sweeping airstrikes against Iran, reports NBC News. The launch of “Operation Epic Fury” followed months of heated rhetoric and repeated warnings from President Trump about military intervention in Iran. U.S. and partner forces struck multiple targets, including Islamic Revolutionary Guard Corps command and control facilities, Iranian air defense capabilities, missile and drone launch sites, and military airfields. Not only was Iranian Supreme Leader Ali Khamenei killed, but so was his top security adviser, his chief military secretary, the Islamic Revolutionary Guard Corps commander, the Defense Minister, the Head of Iranian military intelligence, and former Iranian President Mahmoud Ahmadinejad, reports Axios and Israel National News. Trump: We will destroy Iran's “wicked, radical dictatorship” In an 8-minute address to America, President Donald Trump explained why he believed the attack on Iran was necessary. TRUMP: “Our objective is to defend the American people by eliminating imminent threats from the Iranian regime. For 47 years, the Iranian regime has chanted ‘Death to America' and waged an unending campaign of bloodshed and mass murder targeting the United States, our troops, and the innocent people in many, many countries.” The president laid out the litany of Iranian attacks from the 1979 U.S. Embassy Hostage Crisis in which dozens of Americans were taken hostage for 444 days and the 1983 bombing of the U.S. Marine barracks in Beirut that killed 241 soldiers to the attack on the U.S.S. Cole in 2000, the killing of U.S. soldiers in Iraq, and the Iranian-funded attack on Israel through Hamas on October 7, 2023. TRUMP: “For these reasons, the United States military is undertaking a massive and ongoing operation to prevent this very wicked, radical dictatorship from threatening America and our core national security interests. We are going to destroy their missiles and raze their missile industry to the ground. It will be totally obliterated. We're going to annihilate their navy. We're going to ensure that the region's terrorist proxies can no longer destabilize the region or the world.” Isaiah 10:1-2 says, “Woe to those who make unjust laws, to those who issue oppressive decrees, to deprive the poor of their rights and withhold justice from the oppressed of my people, making widows their prey and robbing the fatherless.” President Trump expressed concern for the safety of U.S. soldiers. TRUMP: “The lives of courageous American heroes may be lost and we may have casualties. That often happens in war. We pray for every service member as they selflessly risk their lives to ensure that Americans, and our children, will never be threatened by a nuclear-armed Iran. We ask God to protect all of our heroes in harm's way. And we trust that with His help, the men and women of the armed forces will prevail.” Sadly, three U.S. service members have been killed in action, as part of the Trump administration's “Operation Epic Fury,” reports NewsNation.com. Iranians celebrating in the streets Anti-regime protesters in southern Iran tore down a statue of Ayatollah Ali Khamenei in celebration of his death on Saturday, reports The Telegraph. In Tehran, loud cheers echoed from rooftops and through the streets.   Listen. (audio of Iranians celebrating) Celebratory music played, car horns honked and fireworks were set off in parts of the capital at around 11pm local time. They were joined by Iranians across the world who celebrated the Supreme Leader's downfall after he was killed in a barrage of US and Israeli missile strikes early on Saturday morning. Senator Ted Cruz: Bombing Iran is “single most important decision of [Trump's] presidency” Appearing on CBS' Face the Nation, Republican Senator Ted Cruz of Texas applauded President Trump's decision to bomb Iran. CRUZ: “President Trump's decision to launch this decisive action against Iran is the single most important decision of his presidency. He is taking this action because the government of Iran is a profound and malign influence. “They have been the leading state sponsor of terrorism for 47 years. They have, over that time, killed nearly 1,000 Americans. They provide more than 90% of the funding for Hamas. They provide more than 90% of the funding for Hezbollah, the Iranian Ayatollah, was, until yesterday, actively trying to murder the President of the United States, Donald J Trump.” Senator Lindsey Graham: “The mothership of terrorism is about to go down!” Appearing on Fox & Friends, Republican Senator Lindsey Graham of South Carolina was grateful the American people re-elected President Trump in 2024. GRAHAM: “My feeling today is that I'm very glad that President Trump won and Kamala Harris lost. Unfortunately, the modern Democratic Party is pathetic in the face of evil. “The difference between Donald Trump and our Democratic colleagues, he's common sense. He understands the world. He's of the mindset that the Ayatollah is Hitler in a robe, wearing a turban; that he's not capable of changing his ways. “Donald Trump does not get us entangled in forever wars, but he sure stands up to the bad guys, and he makes us safer. This is the most consequential decision any President has made since 1979.” Senator Graham predicted a major re-set in the Middle East because of “Operation Epic Fury.” GRAHAM: “If the regime falls, I think Saudi Arabia, the keeper of the holy mosque and Mecca and Medina, the center of Islam, will go back to the table to try to do peace with Israel. We were close before, before October the seventh. October the seventh was designed to stop normalization between Saudi Arabia and Israel. “I think when this regime collapses, we'll be back at the table of normalization. If Saudi Arabia recognizes Israel it will be the biggest change in 1,000 years in the history of the MidEast. If this regime falls -- Hamas, Hezbollah, and the Houthis terrorist network supported by Iran -- will collapse, slowly but surely. “The mothership of terrorism is about to go down. There's a new dawn coming in the Mideast.” Mass shooting in Austin leaves 3 dead and 14 wounded Three people are dead and 14 have been injured after a mass shooting at a popular bar along West Sixth Street in downtown Austin, Texas during the early morning hours of Sunday, March 1, reports the San Antonio Express-News. The shooting took place at Buford's, a popular bar along the West Sixth Street entertainment strip. Anniversary of John Wesley's death And finally, John Wesley, the English evangelist, who was a principal leader of a revival movement within the Church of England known as Methodism, died at the age of 87 on this day, March 2nd in 1791. Wesley placed his faith in Christ on May 24, 1738. Referring to our Savior Jesus Christ, Luke wrote in Acts 4:12, “Salvation is found in no one else, for there is no other name under heaven given to mankind by which we must be saved.” In his early ministry years, Wesley was barred from preaching in many parish churches and the Methodists were persecuted. Under Wesley's direction, Methodists became leaders in many social issues of the day, including the abolition of slavery. He became known for the Wesley Covenant Prayer. It says, “I am no longer my own, but Thine. Put me to what Thou wilt, rank me with whom Thou wilt. Put me to doing, put me to suffering. Let me be employed for Thee or laid aside for Thee, exalted for Thee or brought low for Thee. Let me be full, let me be empty. Let me have all things, let me have nothing. I freely and heartily yield all things to Thy pleasure and disposal. And now, O glorious and blessed God, Father, Son and Holy Spirit, Thou art mine, and I am Thine. So be it. And the covenant which I have made on Earth, let it be ratified in Heaven. Amen.” Wesley wrote hymns including “O For A Thousand Tongues To Sing.” “O for a thousand tongues to sing my great Redeemer's praise, the glories of my God and King, the triumphs of His grace! My gracious Master and my God, assist me to proclaim, to spread thro' all the Earth abroad the honors of Thy name.” John Wesley became widely respected, and by the end of his life, was described as "the best-loved man in England.” Close And that's The Worldview on this Monday, March 2nd, in the year of our Lord 2026. Follow us on X or subscribe for free by Spotify, Amazon Music, or by iTunes or email to our unique Christian newscast at www.TheWorldview.com.  Plus, you can get the Generations app through Google Play or The App Store. I'm Adam McManus (Adam@TheWorldview.com). Seize the day for Jesus Christ.

Referring to the music of the 1980s means a lot of different things to different people, including our Imbalanced Boys! The variety of genres, subgenres, and new kinds of things evolving (constantly), could make your head spin. They weigh in this week with their 5 Favorite Heavy Metal axe pairings, delving into the realm of dynamic duo six string slingers!! It was a hairy, scary time in Rock, and the boys took different musical paths in this decade! Whatever the Eighties meant to you, it's time plug in, and crank it up! Email us about "your Eighties" at imbalancedhistory@gmail.com! Learn more about your ad choices. Visit megaphone.fm/adchoices

Referring to the music of the 1980s means a lot of different things to different people, including our Imbalanced Boys! The variety of genres, subgenres, and new kinds of things evolving (constantly), could make your head spin. They weigh in this week with their 5 Favorite Heavy Metal axe pairings, delving into the realm of dynamic duo six string slingers!! It was a hairy, scary time in Rock, and the boys took different musical paths in this decade! Whatever the Eighties meant to you, it's time plug in, and crank it up! Email us about "your Eighties" at imbalancedhistory@gmail.com! Learn more about your ad choices. Visit megaphone.fm/adchoices

AI is no longer theoretical for clinic owners.A PT in Ohio just received a 12-visit self-pay package from a patient who found her through AI search.That changes the conversation.In this episode, we explore:How AI platforms decide which clinics to recommendWhy your digital footprint matters more than everThe role of frequency in modern marketingWhether AI-sourced patients are more decisive and cash-friendlyWhy positioning matters (and whether PTs need a “shared enemy”)What CrossFit, cult brands, and political movements can teach clinic ownersWhy attention—not ads—is the new marketing currencyThis episode reinforces a core truth:Attention → Trust → ActionYou can't shortcut trust.You can't buy authority.You earn it through presence and frequency.???? Connect with the CrewFollow Tony Maritato on YouTube:https://www.youtube.com/c/MedicareBillingFollow Dave Kittle on YouTube:https://www.youtube.com/@thedavekittleshow/featuredFollow Jimmy McKay on YouTube:https://www.youtube.com/@ptpodcasts

Bible Prophecy Under the Microscope-Episode 80 Gary responds to a Facebook video by an individual claiming that the rapture and the end times are very "soon" to begin. The video asks good questions, but seems to overlook the fact that the same audience Jesus is addressing in the first century is the same one that will see the things He discusses in Matthew 24.

In this episode, I'm joined by Rebecca Hinds — organizational behavior expert and founder of the Work AI Institute at Glean — for a practical conversation about why meetings deteriorate over time and how to redesign them. Rebecca argues that bad meetings aren't a people problem — they're a systems problem. Without intentional design, meetings default to ego, status signaling, conflict avoidance, and performative participation. Over time, low-value meetings become normalized instead of fixed. Drawing on her research at Stanford University and her leadership of the Work Innovation Lab at Asana, she shares frameworks from her new book, Your Best Meeting Ever, including: The four legitimate purposes of a meeting: decide, discuss, debate, or develop The CEO test for when synchronous time is truly required How to codify shared meeting standards Why leaders must explicitly give permission to leave low-value meetings We also explore leadership, motivation, and the myth that kindness and high standards are opposites. Rebecca explains why effective leaders diagnose what drives each individual — encouragement for some, direct challenge for others — and design environments that support both performance and belonging. Finally, we talk about AI and the future of work. Tools amplify existing culture: strong systems improve, broken systems break faster. Organizations that redesign how work happens — not just what tools they use — will have the advantage. If you want to run better meetings, lead with more clarity, and rethink how collaboration actually happens, this episode is for you. You can find Your Best Meeting Ever at major bookstores and learn more at rebeccahinds.com.  00:00 Start 00:27 Why Meetings Get Worse Over Time Robin references Good Omens and the character Crowley, who designs the M25 freeway to intentionally create frustration and misery. They use this metaphor to illustrate how systems can be designed in ways that amplify dysfunction, whether intentionally or accidentally. The idea is that once dysfunctional systems become normalized, people stop questioning them. They also discuss Cory Doctorow's concept of enshittification, where platforms and systems gradually decline as organizational priorities override user experience. Rebecca connects this pattern directly to meetings, arguing that without intentional design, meetings default to chaos and energy drain. Over time, poorly designed meetings become accepted as inevitable rather than treated as solvable design problems. Rebecca references the Simple Sabotage Field Manual created by the Office of Strategic Services during World War II. The manual advised citizens in occupied territories on how to subtly undermine organizations from within. Many of the suggested tactics involved meetings, including encouraging long speeches, focusing on irrelevant details, and sending decisions to unnecessary committees. The irony is that these sabotage techniques closely resemble common behaviors in modern corporate meetings. Rebecca argues that if meetings were designed from scratch today, without legacy habits and inherited norms, they would likely look radically different. She explains that meetings persist in their dysfunctional form because they amplify deeply human tendencies like ego, status signaling, and conflict avoidance. Rebecca traces her interest in teamwork back to her experience as a competitive swimmer in Toronto. Although swimming appears to be an individual sport, she explains that success is heavily dependent on team structure and shared preparation. Being recruited to swim at Stanford exposed her to an elite, team-first environment that reshaped how she thought about performance. She became fascinated by how a group can become greater than the sum of its parts when the right cultural conditions are present. This experience sparked her long-term curiosity about why organizations struggle to replicate the kind of cohesion often seen in sports. At Stanford, Coach Lee Mauer emphasized that emotional wellbeing and performance were deeply connected. The team included world record holders and Olympians, and the performance standards were extremely high. Despite the intensity, the culture prioritized connection and belonging. Rituals like informal story time around the hot tub helped teammates build relationships beyond performance metrics. Rebecca internalized the lesson that elite performance and strong culture are not opposing forces. She saw firsthand that intensity and warmth can coexist, and that psychological safety can actually reinforce high standards rather than weaken them. Later in her career at Asana, Rebecca encountered the company value of rejecting false trade-offs. This reinforced a lesson she had first learned in swimming, which is that many perceived either-or tensions are not actually unavoidable. She argues that organizations often assume they must choose between performance and happiness, or between kindness and accountability. In her experience, these are false binaries that can be resolved through better design and clearer expectations. She emphasizes that motivated and engaged employees tend to produce higher quality work, making culture a strategic advantage rather than a distraction. Kindness versus ruthlessness in leadership Robin raises the contrast between harsh, fear-based leadership styles and more relational, positive leadership approaches. Both styles have produced winning teams, which raises the question of whether success comes because of the leadership style or despite it. Rebecca argues that resilience and accountability are essential, regardless of tone. She stresses that kindness alone is not sufficient for high performance, but neither is harshness inherently superior. Effective leadership requires understanding what motivates each individual, since some people thrive on encouragement while others crave direct challenge. Rebecca personally identifies with wanting to be pushed and appreciates clarity when her work falls short of expectations. She concludes that the most effective leaders diagnose motivation carefully and design environments that maximize both growth and performance. 08:51 Building the Book-Launch Team: Mentors, Agents, and Choosing the Right Publisher Robin asks Rebecca about the size and structure of the team she assembled to execute the launch successfully. He is especially curious about what the team actually looked like in practice and how coordinated the effort needed to be. He also asks about the meeting cadence and work cadence required to bring a book launch to life at that level. The framing highlights that writing the book is only one phase, while launching it is an entirely different operational challenge. Rebecca explains that the process felt much more organic than it might appear from the outside. She admits that at the beginning, she underestimated the full scope of what a book launch entails. Her original motivation was simple: she believed she had a valuable perspective, wanted to help people, and loved writing. As she progressed deeper into the publishing process, she realized that writing the manuscript was only one piece of a much larger system. The operational and promotional dimensions gradually revealed themselves as a second job layered on top of authorship. Robin emphasizes that writing a book and publishing a book are fundamentally different jobs. Rebecca agrees and acknowledges that the publishing side requires a completely different skill set and infrastructure. The conversation underscores that authorship is creative work, while publishing and launching require strategy, coordination, and business acumen. Rebecca credits her Stanford mentor, Bob Sutton, as a life changing influence throughout the process. He guided her step by step, including decisions around selecting a publisher and choosing an agent. She initially did not plan to work with an agent, but through guidance and reflection, she shifted her perspective. His mentorship helped her ask better questions and approach the process more strategically rather than reactively. Rebecca reflects on an important mindset shift in her career. Earlier in life, she was comfortable being the big fish in a small pond. Over time, she came to believe that she performs better when surrounded by people who are smarter and more experienced than she is. She describes her superpower as working extremely hard and having confidence in that effort. Because of that, she prefers environments where others elevate her thinking and push her further. This philosophy became central to how she built her book launch team. As Rebecca learned more about the moving pieces required for a successful campaign, she became more intentional about who she wanted involved. She sought the best not in terms of prestige alone, but in terms of belief and commitment. She wanted people who would go to bat for her and advocate for the book with genuine enthusiasm. She noticed that some organizations that looked impressive on paper were not necessarily the right fit for her specific campaign. This led her to have extensive conversations with potential editors and publicists before making decisions. Rebecca developed a personal benchmark for evaluating partners. She paid attention to whether they were willing to apply the book's ideas within their own organizations. For her, that signaled authentic belief rather than surface level marketing support. When Simon and Schuster demonstrated early interest in implementing the book's learnings internally, it stood out as meaningful alignment. That commitment suggested they cared about the substance of the work, not just the promotional campaign. As the process unfolded, Rebecca realized that part of her job was learning what questions to ask. Each conversation with potential partners refined her understanding of what she needed. She became more deliberate about building the right bench of people around her. The team was not assembled all at once, but rather shaped through iterative learning and discernment. The launch ultimately reflected both her evolving standards and her commitment to surrounding herself with people who elevated the work. 12:12 Asking Better Questions & Going Asynchronous Robin highlights the tension between the voice of the book and the posture of a first time author entering a major publishing house. He notes that Best Meeting Ever encourages people to assert authority in meetings by asking about agendas, ownership, and structure. At the same time, Rebecca was entering conversations with an established publisher as a new author seeking partnership. The question becomes how to balance clarity and conviction with humility and openness. Robin frames it as showing up with operational authority while still saying you publish books and I want to work with you. Rebecca calls the question insightful and explains that tactically she relied heavily on asking questions. She describes herself as intentionally curious and even nosy because she did not yet know what she did not know. Rather than pretending to have answers, she used inquiry as a way to build authority through understanding. She asked questions asynchronously almost daily, emailing her agent and editor with anything that came to mind. This allowed her to learn the system while also signaling engagement and seriousness. Rebecca explains that most of the heavy lifting happened outside of meetings. By asking questions over email, she clarified information before stepping into synchronous time. Meetings were then reserved for ambiguity, decision making, and issues that required real time collaboration. As a result, the campaign involved very few meetings overall. She had a biweekly meeting with her core team and roughly monthly conversations with her editor. The rest of the coordination happened asynchronously, which aligned with her philosophy about effective meeting design. Rebecca jokes that one hidden benefit of writing a book on meetings is that everyone shows up more prepared and on time. She also felt internal pressure to model the behaviors she was advocating. The campaign therefore became a real world test of her ideas. She emphasizes that she is glad the launch was not meeting heavy and that it reflected the principles in the book. Robin shares a story about their initial connection through David Shackleford. During a short introductory call, he casually offered to spend time discussing book marketing strategies. Rebecca followed up, scheduled time, and took extensive notes during their conversation. After thanking him, she did not continue unnecessary follow up or prolonged discussion. Instead, she quietly implemented many of the practical strategies discussed. Robin later observed bulk sales, bundled speaking engagements, and structured purchase incentives that reflected disciplined execution. Robin emphasizes that generating ideas is relatively easy compared to implementing them. He connects this to Seth Godin's praise that the book is for people willing to do the work. The real difficulty lies not in brainstorming strategies but in consistently executing them. He describes watching Rebecca implement the plan as evidence that she practices what she preaches. Her hard work and disciplined follow through reinforced his confidence in the book before even reading it. Rebecca responds with gratitude and acknowledges that she took his advice seriously. She affirms that several actions she implemented were directly inspired by their conversation. At the same time, the tone remains grounded and collaborative rather than performative. The exchange illustrates her pattern of seeking input, synthesizing it, and then executing independently. Robin transitions toward the theme of self knowledge and its role in leadership and meetings. He connects Rebecca's disciplined execution to her awareness of her own strengths. The earlier theme resurfaces that she sees hard work and follow through as her superpower. The implication is that effective meetings and effective leadership both begin with understanding how you operate best. 17:48 Self-Knowledge at Work Robin shares that he knows he is motivated by carrots rather than sticks. He explains that praise energizes him and improves his performance more than criticism ever could. As a performer and athlete, he appreciates detailed notes and feedback, but encouragement is what unlocks his best work. He contrasts that with experiences like old school ballet training, where harsh discipline did not bring out his strengths. His point is that understanding how you are wired takes experience and reflection. Rebecca agrees that self knowledge is essential and ties it directly to motivation. She argues that the better you understand yourself, the more clearly you can articulate what drives you. Many people, especially early in their careers, do not pause to examine what truly motivates them. She notes that motivation is often intangible and not primarily monetary. For some people it is praise, for others criticism, learning, mastery, collaboration, or autonomy. She also emphasizes that motivation changes over time and shifts depending on organizational context. One of Rebecca's biggest lessons as a manager and contributor is the importance of codifying self knowledge. Writing down what motivates you and how you work best makes it easier to communicate those needs to others. She believes this explicitness is especially critical during times of change. When work is evolving quickly, assumptions about motivation can lead to disengagement. Making preferences visible reduces friction and prevents misalignment. Rebecca references a recent presentation she gave on the dangers of automating the soul of work. She and her mentor Bob Sutton have discussed how organizations risk stripping meaning from roles if they automate without discernment. She points to research showing that many AI startups are automating tasks people would prefer to keep human. The warning is that just because something can be automated does not mean it should be. Without understanding what makes work meaningful for employees, leaders can unintentionally remove the very elements that motivate people. Rebecca believes managers should create explicit user manuals for their team members. These documents outline how individuals prefer to communicate, what motivates them, and what their career aspirations are. She sees this as a practical leadership tool rather than a symbolic exercise. Referring back to these documents helps leaders guide their teams through uncertainty and change. When asked directly, she confirms that she has implemented this practice in previous roles and intends to do so again. When asked about the future of AI, Rebecca avoids making long term predictions. She observes that the most confident forecasters are often those with something to sell. Her shorter term view is that AI amplifies whatever already exists inside an organization. Strong workflows and cultures may improve, while broken systems may become more efficiently broken. She sees organizations over investing in technology while under investing in people and change management. As a result, productivity gains are appearing at the individual level but not consistently at the team or organizational level. Rebecca acknowledges that there is a possible future where AI creates abundance and healthier work life balance. However, she does not believe current evidence strongly supports that outcome in the near term. She does see promising examples of organizations using AI to amplify collaboration and cross functional work. These examples remain rare but signal that a more human centered future is possible. She is cautiously hopeful but not convinced that the most optimistic scenario will unfold automatically. Robin notes that time horizons for prediction have shortened dramatically. Rebecca agrees and says that six months feels like a reasonable forecasting window in the current environment. She observes that the best leaders are setting thresholds for experimentation and failure. Pilots and proofs of concept should fail at a meaningful rate if organizations are truly exploring. Shorter feedback loops allow organizations to learn quickly rather than over commit to fragile long term assumptions. Robin shares a formative story from growing up in his father's small engineering firm, where he was exposed early to office systems and processes. Later, studying in a Quaker community in Costa Rica, he experienced full consensus decision making. He recalls sitting through extended debates, including one about single versus double ply toilet paper. As a fourteen year old who would rather have been climbing trees in the rainforest, the meeting felt painfully misaligned with his energy. That experience contributed to his lifelong desire to make work and collaboration feel less draining and more intentional. The story reinforces the broader theme that poorly designed meetings can disconnect people from purpose and engagement. 28:31 Leadership vs. Tribal Instincts Rebecca explains that much of dysfunctional meeting behavior is rooted in tribal human instincts. People feel loyalty to the group and show up to meetings simply to signal belonging, even when the meeting is not meaningful. This instinct to attend regardless of value reinforces bloated calendars and performative participation. She argues that effective meeting design must actively counteract these deeply human tendencies. Without intentional structure, meetings default to social signaling rather than productive collaboration. Rebecca emphasizes that leadership plays a critical role in changing meeting culture Leaders must explicitly give employees permission to leave meetings when they are not contributing. They must also normalize asynchronous work as a legitimate and often superior alternative. Without that top down permission, employees will continue attending out of fear or habit. Meeting reform requires visible endorsement from those with authority. Power dynamics and pushing back without positional authority Robin reflects on the power of writing a book on meetings while still operating within a hierarchy. He asks how individuals without formal authority can challenge broken systems. Rebecca responds that there is no universal solution because outcomes depend heavily on psychological safety. In organizations with high trust, there is often broad recognition that meetings are ineffective and a desire to fix them. In lower trust environments, change must be approached more strategically and indirectly. Rebecca advises employees to lead with curiosity rather than confrontation. Instead of calling out a bad meeting, one might ask whether their presence is truly necessary. Framing the question around contribution rather than judgment reduces defensiveness. This approach lowers the emotional temperature and keeps the conversation constructive. Curiosity shifts the tone from personal critique to shared problem solving. In psychologically unsafe environments, Rebecca suggests shifting enforcement to systems rather than individuals. Automated rules such as canceling meetings without agendas or without sufficient confirmations can reduce personal friction. When technology enforces standards, it feels less like a personal attack. Codified rules provide employees with shared language and objective criteria. This reduces the perception that opting out is a rejection of the person rather than a rejection of the structure. Rebecca argues that every organization should have a clear and shared definition of what deserves to be a meeting. If five employees are asked what qualifies as a meeting, they should give the same answer. Without explicit criteria, decisions default to habit and hierarchy. Clear rules give employees confidence to push back constructively. Shared standards transform meeting participation from a personal negotiation into a procedural one. Rebecca outlines a two part test to determine whether a meeting should exist. First, the meeting must serve one of four purposes which are to decide, discuss, debate, or develop people. If it does not satisfy one of those four categories, it likely should not be a meeting. Even if it passes that test, it must also satisfy one of the CEO criteria. C refers to complexity and whether the issue contains enough ambiguity to require synchronous dialogue. E refers to emotional intensity and whether reading emotions or managing reactions is important. O refers to one way door decisions, meaning choices that are difficult or costly to reverse. Many organizational decisions are reversible and therefore do not justify synchronous time. Robin asks how small teams without advanced tech stacks can automate meeting discipline. Rebecca explains that many safeguards can be implemented with existing tools such as Google Calendar or simple scripts. Basic rules like requiring an agenda or minimum confirmations can be enforced through standard workflows. Not all solutions require advanced AI tools. The key is introducing friction intentionally to prevent low value meetings from forming. Rebecca notes that more advanced AI tools can measure engagement, multitasking, or participation. Some platforms now provide indicators of attention or involvement during meetings. While these tools are promising, they are not required to implement foundational meeting discipline. She cautions against over investing in shiny tools without first clarifying principles. Metrics are useful when they reinforce intentional design rather than replace it. Rebecca highlights a subtle risk of automation, particularly in scheduling. Tools can be optimized for the sender while increasing friction for recipients. Leaders should consider the system level impact rather than only individual efficiency. Productivity gains at the individual level can create hidden coordination costs for the team. Meeting automation should be evaluated through a collective lens. Rebecca distinguishes between intrusive AI bots that join meetings and simple transcription tools. She is cautious about bots that visibly attend meetings and distract participants. However, she supports consensual transcription when it enhances asynchronous follow up. Effective transcription can reduce cognitive load and free participants to engage more deeply. Used thoughtfully, these tools can strengthen collaboration rather than dilute it. 41:35 Maker vs. Manager: Balancing a Day Job with a Book Launch Robin shares an example from a webinar where attendees were asked for feedback via a short Bitly link before the session closed. He contrasts this with the ineffectiveness of "smiley face/frowny face" buttons in hotel bathrooms—easy to ignore and lacking context. The key is embedding feedback into the process in a way that's natural, timely, and comfortable for participants. Feedback mechanisms should be integrated, low-friction, and provide enough context for meaningful responses. Rebecca recommends a method inspired by Elise Keith called Roti—rating meetings on a zero-to-five scale based on whether they were worth attendees' time. She suggests asking this for roughly 10% of meetings to gather actionable insight. Follow-up question: "What could the organizer do to increase the rating by one point?" This approach removes bias, focuses on attendee experience, and identifies meetings that need restructuring. Splits in ratings reveal misaligned agendas or attendee lists and guide optimization. Robin imagines automating feedback requests via email or tools like Superhuman for convenience. Rebecca agrees and adds that simple forms (Google Forms, paper, or other methods) are effective, especially when anonymous. The goal is simplicity and consistency—given how costly meetings are, there's no excuse to skip feedback. Robin references Paul Graham's essay on maker vs. manager schedules and asks about Rebecca's approach to balancing writing, team coordination, and book marketing. Rebecca shares that 95% of her effort on the book launch was "making"—writing and outreach—thanks to a strong team handling management. She devoted time to writing, scrappy outreach, and building relationships, emphasizing giving without expecting reciprocation. The main coordination challenge was balancing her book work with her full-time job at Asana, requiring careful prioritization. Rebecca created a strict writing schedule inspired by her swimming discipline: early mornings, evenings, and weekends dedicated to writing. She prioritized her book and full-time work while maintaining family commitments. Discipline and clear prioritization were essential to manage competing but synergistic priorities. Robin asks about written vs. spoken communication, referencing Amazon's six-page memos and Zandr Media's phone-friendly quick syncs. Rebecca emphasizes that the answer depends on context but a strong written communication culture is essential in all organizations. Written communication supports clarity, asynchronous work, and complements verbal communication. It's especially important for distributed teams or virtual work. With AI, clear documentation allows better insights, reduces unnecessary content generation, and reinforces disciplined communication. 48:29 AI and the Craft of Writing Rebecca highlights that employees have varying learning preferences—introverted vs. extroverted, verbal vs. written. Effective communication systems should support both verbal and written channels to accommodate these differences. Rebecca's philosophy: writing is a deeply human craft. AI was not used for drafting or creative writing. AI supported research, coordination, tracking trends, and other auxiliary tasks—areas where efficiency is key. Human-led drafting, revising, and word choice remained central to the book. Robin praises Rebecca's use of language, noting it feels human and vivid—something AI cannot replicate in nuance or delight. Rebecca emphasizes that crafting every word, experimenting with phrasing, and tinkering with language is uniquely human. This joy and precision in writing is not replicable by AI and is part of what makes written communication stand out. Rebecca hopes human creativity in writing and oral communication remains valued despite AI advances. Strong written communication is increasingly differentiating for executive communicators and storytellers in organizations. AI can polish or mass-produce text, but human insight, nuance, and storytelling remain essential and career-relevant. Robin emphasizes the importance of reading, writing, and physical activities (like swimming) to reclaim attention from screens. These practices support deep human thinking and creativity, which are harder to replace with AI. Rebecca uses standard tools strategically: email (chunked and batched), Google Docs, Asana, Doodle, and Zoom. Writing is enhanced by switching platforms, fonts, colors, and physical locations—stimulating creativity and perspective. Physical context (plane, café, city) is strongly linked to breakthroughs and memory during writing. Emphasis is on how tools are enacted rather than which tools are used—behavior and discipline matter more than tech. Rebecca primarily recommends business books with personal relevance: Adam Grant's Give and Take – for relational insights beyond work. Bob Sutton's books – for broader lessons on organizational and personal effectiveness. Robert Cialdini's Influence – for understanding human behavior in both professional and personal contexts. Her selections highlight that business literature often offers universal lessons applicable beyond work. 59:48 Where to Find Rebecca The book is available at all major bookstores. Website: rebeccahinds.com LinkedIn: Rebecca Hinds  

In this Episode 1 of Ramadan to Remember, the host reflects on the meaning of Taqwa and its importance during Ramadan. Referring to lessons from the Qur'an and the story of Prophet Yusuf عليه السلام, he explains how Taqwa shapes our actions, strengthens our hearts, and deepens our connection with Allah. The episode ends with a dua for guidance and the ability to live with greater awareness and sincerity.

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Wednesday, 11 February 2026   For whoever desires to save his life will lose it, but whoever loses his life for My sake will find it. Matthew 16:25    “For whoever, if he may desire to save his soul, he will lose it. And whoever, if he may lose his soul because of Me, he will find it” (CG).   In the previous verse, Jesus said, “If any, he desires to come after Me, let him disown himself, and he took his cross, and he follows Me.” He now continues the sentiment, saying something similar to Matthew 10:39, “For whoever, if he may desire to save his soul, he will lose it.”   As in Matthew 10, the words seem paradoxical. The psuché, soul, was introduced in Matthew 2:20. It is derived from psucho, breath. The meaning is based on the context, and it can mean the breath of one's life, the seat of affection, the self, a human person, or an individual. The word corresponds to the Hebrew word nephesh.   Jesus is referring to the soul in two ways. The first is the physical humanity of the person. We want to live. It is natural. Animals will respond when their lives are threatened. People are the same. But death is inevitable for all things. Despite this fact, people continue to challenge death, seeking ways to evade it.   However, if a person spends all of his time focused on himself, he will wind up losing the soul he possesses. In this case, it refers to the part of humans that will continue on after death. It is the part that will someday face God for judgment. Jesus next says, “And whoever, if he may lose his soul because of Me, he will find it.”   Jesus mentioned a person taking up his cross and following Him. A cross is an instrument of death. To take up one's cross means that death may be ahead for that person. However, for the person who follows this path, it means that he will find life through Christ. This is the main subject that has been discussed, meaning, “Who is Jesus?”   Peter rightly answered that Jesus is the Messiah. Therefore, a part of the role of being the Messiah is granting life to His people. But it must transcend this earthly life if the people are bearing a cross while following Him. Referring to the thought in Matthew 10 is needed –   “The ‘having found his soul,' he will lose it, and the ‘having lost his soul' because of Me, he will find it.” Matthew 10:39   With that remembered, the structure of Jesus' words in Matthew 16 can be evaluated –   *If any, he desires to come after Me, let him disown himself, +and he took his cross, ^and he follows Me.   *For whoever, if he may desire to save his soul, he will lose it. +And whoever, if he may lose his soul ^because of Me, he will find it.   Jesus directly equates coming after Him to that person saving his soul. He also equates taking his cross with losing his soul (meaning the earthly life he lives). But in following Him with his cross, the person will find his soul (meaning his eternal life). The similarity to Matthew 10 is more readily apparent when the structure is rightly understood.   To find one's soul refers to self-preservation in this life, something that will not obtain eternal life. However, to lose one's soul, and act of pursuing God in Christ, will obtain the desired outcome.   Of course, these things must be taken in the context of Jesus' audience and what it means to be Jesus the Christ. He will go to His cross in Jerusalem. There on the cross, He will die. Pursuing Jesus will no longer mean what it meant. Rather, to look to the cross of Christ in faith is what the epistles proclaim leads to life, meaning eternal life.   With the boxes aligned and in considering all things in their proper dispensation, the matter of what Jesus is referring to is clear and without contradiction.   Life application: Peter admonished Jesus inappropriately. But because he did, we have the words of Jesus' response to him, along with His continued words to the others, to more fully instruct us on what His mission was.   Remember, these men heard Jesus' words. They saw His miracles. They walked with Jesus and learned from Him. And yet, when He was crucified, they lost hope, having completely misunderstood what He came to do.   His mission was not to redeem Israel for their glorification among the nations. His mission was to redeem them from sin so that they could be glorified in the presence of God. Sin is the problem. It is a problem that was not and will not be corrected through animal sacrifices.   Those things only pointed to what Jesus would do. Israel still has not learned this lesson. The apostles and disciples did, but only after His work was complete. Israel is going to go back to temple worship and animal sacrifices.   This is not glorifying of God. Coming to Jesus is. With that in mind, and because Israel has the knowledge of the truth, even though they rejected it, what does that mean for them? Hebrews explains it –   “For if we sin willfully after we have received the knowledge of the truth, there no longer remains a sacrifice for sins, 27 but a certain fearful expectation of judgment, and fiery indignation which will devour the adversaries. 28 Anyone who has rejected Moses' law dies without mercy on the testimony of two or three witnesses. 29 Of how much worse punishment, do you suppose, will he be thought worthy who has trampled the Son of God underfoot, counted the blood of the covenant by which he was sanctified a common thing, and insulted the Spirit of grace?” Hebrews 10:26-29   Until Israel is willing to come to Jesus, they will not save their soul. The words of Jesus are to individuals, but they also are a truth presented to Israel to hear and understand.   Lord God, thank You that we have Jesus to free us from sin's consequences. We pray for the nation of Israel today. They know what Christians believe, but they have rejected that message. May many eyes be opened as they continue to reject the only hope of salvation available to humanity. Amen.

Ken and Anthony discuss a podcast appearance from Shedeur Sanders where he pushed back on the idea of his fans being a cult, and they argue whether or not it's time to stop using that term for fans of the Sanders family.

Children intuitively know that this world is amazing and amazing things happen in it all the time. Even kids in tough circumstances, any of you who's ever been around a kid going through a really, really hard time, they still know, and they will instinctively default to celebrating the goodness of this world. They feel called to it. It's like an obligation. They see this celebration as the work to which they have been called.   Just a little side note on the on the child in my house that decided to dig the holes in the middle of the grass. Before the whole digging hole event thing, my wife had actually come to this child and asked this child, "Would you like to go to Chick-fil-A and celebrate the grand reopening of Chick-fil-A?" To which the child responded, "No." And I quote, "Because he had a lot of work to do.” Referring of course to this project of digging holes just for the sheer joy of digging holes.  

What if you didn't have to chase leads, post nonstop, or feel awkward asking for referrals… because your clients were already talking about you? In this episode of Passports, Profits & Pixie Dust, we're diving into relationship marketing—the secret weapon travel agents can use to create consistent referrals and repeat business without burnout. Travel is emotional. It's memorable. And when you learn how to intentionally nurture client relationships before, during, and after the trip, referrals stop being random and start becoming predictable. If you're a travel advisor who wants: More word-of-mouth referralsStronger client loyaltyA business that grows because people love working with you This episode is for you. ⏱️ Episode Breakdown & Talking Points [00:00] Welcome to Passports, Profits & Pixie Dust Why relationship marketing matters more than ever in the travel industryThe difference between chasing leads and building relationships [03:00] What Relationship Marketing Really Means for Travel Agents Why travel advisors are perfectly positioned for relationship-based growthThe booking is not the finish line—it's the beginningBecoming “their travel person” vs. just a booking agent [08:00] Why Referrals Don't Happen by Accident The biggest myth about referralsWhy happy clients still don't always referThe emotional triggers behind referrals (hint: it's not price) [13:00] The 4 Relationship Marketing Touchpoints That Create Referrals The Booking Experience – setting the tone and building trustThe Pre-Trip Relationship – managing peace of mind, not just logisticsDuring & After Travel Follow-Up – standing out when others go silentThe Ongoing Relationship – staying top-of-mind long after the trip [25:00] How to Get Referrals Without Feeling Salesy Why “asking” feels awkward—and what to do insteadSimple, natural language that invites referralsHow authenticity beats scripts every time [32:00] Final Takeaways & Action Step Why stronger relationships = easier marketingOne simple action to take this week to spark referralsBuilding a travel business that grows with heart ✨ Key Takeaways for Travel Agents Referrals are built through experience + emotion, not luckRelationship marketing creates repeat clients and word-of-mouth growthConsistent follow-up is more powerful than constant contentClients want to help you—when you make it easy and genuine

In this episode of One Vision — FinTech Fuse, we took a deep dive into Walmart with Finovate's very own Julie Muhn. We started with Walmart's bold move to apply for an ILC charter in 2005, their foray into fintech with OnePay, and the wide array of services they now provide beyond retail. The conversation explored Walmart's integration of emerging technologies like AI and agentic commerce, as well as potential future developments and implications for traditional banks in retaining customer loyalty and trust in an increasingly digital financial landscape.00:00 Introduction and Guest Welcome01:07 Walmart's Evolution in Financial Services02:43 Walmart's Super App Ambitions03:41 Walmart's Diverse Service Offerings07:15 Challenges and Limitations of Walmart's App11:01 Agentic Commerce and Future Prospects18:31 Behavioral Data and Consumer Trust26:23 Conclusion and Final Thoughts

Join us as we sit down with Darryl Turner, sharing his game-changing insights into sales strategies, the power of relationship building, and how to turn non-referring agents into valuable partners. Whether you're a title professional navigating today's challenging market or simply looking to refine your sales skills, this episode is packed with actionable advice, so dive in!   What you'll learn from this episode The concept of "Duplication Revelation" and how it can revolutionize your sales strategy Why non-referring agents (NDCs) represent a significant growth opportunity Strategies to handle objections and overcome client loyalty to competitors How to build stronger relationships with clients to improve retention Tips for thriving in a down market by shifting your mindset and goals   Resources mentioned in this episode Uncommon Sense by Darryl Turner | Paperback, Hardcover, and Kindle Time Traps by Todd Duncan | Paperback, Hardcover, and Kindle The 21 Irrefutable Laws of Leadership by John C. Maxwell | Paperback, Hardcover, and Kindle Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne | Paperback, Hardcover, and Kindle The E-Myth Revisited by Michael E. Gerber | Paperback and Kindle   Join industry leaders for two days of game-changing strategies, proven sales techniques, and powerful growth insights at the Title Sales Mastery 2026! Seats are limited—secure yours today at https://darrylturner.com/tsm26/   About Darryl TurnerDarryl Turner left his corporate position to start The Darryl Turner Corporation in 1994. Passionate about training and helping people become their best selves, Darryl knew he could develop a larger footprint, and a successful sales force beyond the sector he currently served. Within his first year of operation, Darryl found success in the title industry and continued to develop his presence through the results and testimonies of some of the most influential within the industry.   Connect with Darryl Website: Darryl Turner Corporation LinkedIn: Darryl Turner   Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

In this episode of One Vision — FinTech Fuse, we took a deep dive into Walmart with Finovate's very own Julie Muhn. We started with Walmart's bold move to apply for an ILC charter in 2005, their foray into fintech with OnePay, and the wide array of services they now provide beyond retail. The conversation explored Walmart's integration of emerging technologies like AI and agentic commerce, as well as potential future developments and implications for traditional banks in retaining customer loyalty and trust in an increasingly digital financial landscape.00:00 Introduction and Guest Welcome01:07 Walmart's Evolution in Financial Services02:43 Walmart's Super App Ambitions03:41 Walmart's Diverse Service Offerings07:15 Challenges and Limitations of Walmart's App11:01 Agentic Commerce and Future Prospects18:31 Behavioral Data and Consumer Trust26:23 Conclusion and Final Thoughts

"Referring patients to audiology early on has shown dramatic reduction in hearing loss or complications because the audiologist can really see where were they at before they started chemotherapy, where were they at during, if they get an audiogram during their treatment. And then after treatment, it's really important for them to see an audiologist because this is really a survivorship journey for them. And as nurses, the 'so what': We are the first line of defense," ONS member Jennessa Rooker, PhD, RN, OCN®, director of nursing excellence at the Tampa General Hospital Cancer Institute in Florida, told Jaime Weimer, MSN, RN, AGCNS-BS, AOCNS®, manager of oncology nursing practice at ONS, during a conversation about ototoxicity in cancer care. Music Credit: "Fireflies and Stardust" by Kevin MacLeod Licensed under Creative Commons by Attribution 3.0  Earn 0.5 contact hours of nursing continuing professional development (NCPD) by listening to the full recording and completing an evaluation at courses.ons.org by January 9, 2027. The planners and faculty for this episode have no relevant financial relationships with ineligible companies to disclose. ONS is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. Learning outcome: Learners will report an increase in knowledge related to the management of ototoxicity after chemotherapy treatment. Episode Notes  Complete this evaluation for free NCPD.  ONS Podcast™ Cancer Symptom Management Basics series ONS Voice articles: Oncology Drug Reference Sheet: Cisplatin Oncology Drug Reference Sheet: Carboplatin Oncology Drug Reference Sheet: Oxaliplatin FDA Approves Sodium Thiosulfate for Cisplatin-Associated Ototoxicity in Pediatric Patients ONS book: Clinical Manual for the Oncology Advanced Practice Nurse (fourth edition) American Cancer Society resources: 4 Causes of Hearing Problems for Cancer Survivors Cancer Survivors Network American Speech-Language-Hearing Association (ASHA) Hearing Loss: An Under-Recognized Side Effect of Cancer Treatment Embedded Ear Care: Audiology on the Cancer Treatment Team American Society of Clinical Oncology (ASCO) Annual Meeting abstract: Innovative Infusion Center Assessments of Chemotherapy-Induced Neurotoxicities: A Pilot Study Supporting Early and Routine Screenings as Part of Survivorship Programs Children's Oncology Group supportive care endorsed guideline: Prevention of Cisplatin-Induced Ototoxicity in Children and Adolescents With Cancer: A Clinical Practice Guideline Ear and Hearing article: Roadmap to a Global Template for Implementation of Ototoxicity Management for Cancer Treatment International Ototoxicity Management Group (IOMG) IOMG Wikiversity page Shoebox hearing assessments World Health Organization initiative: Make Listening Safe To discuss the information in this episode with other oncology nurses, visit the ONS Communities. To find resources for creating an ONS Podcast club in your chapter or nursing community, visit the ONS Podcast Library. To provide feedback or otherwise reach ONS about the podcast, email pubONSVoice@ons.org. Highlights From This Episode "At different pitches, the eardrums move faster or slower, signaling the inner ear, or the cochlea—the thing that looks like a snail in the pictures. The cochlea has fluid and hair cells inside of it that receive movements from the eardrum. The hair cells change the movement into electrical signals that actually go to the auditory nerves or the cranial nerve VIII." TS 2:15 "Ototoxicity is an umbrella term for some sort of exposure to a toxin that causes damage to the inner ear. These toxins can be in the environment, such as loud or different noises, or they can be from medications, including antibiotics or commonly cancer treatments, such as radiation chemotherapy. Some common chemotherapies can be platinum-based chemotherapies like cisplatin or carboplatin. And then what patients are experiencing if they have ototoxicity can be hearing loss." TS 3:15 "The hypothesized mechanism of action is that the chemicals like the platinum compound in cisplatin … that platinum compound travels through our bloodstream. Since chemotherapy is systemic, it'll go to the inner ear, and it gets stuck there by binding to the cellular DNA in that cochlea, or that snail-looking image. That initiates the release of the reactive oxygen species, which are really trying to help clean it out, but releases such high levels that it ends up causing damage to those inner ear hairs. These inner ear hairs cannot regenerate themselves, so then they're permanently damaged. And remember we said that those hairs send electrical signals to the brain that recognize sound. So that function is permanently gone once those hair cells are damaged." TS 7:10 "I definitely think this is a huge interdisciplinary collaborative effort. As nurses and advanced providers, we're assessing and providing education. Our medical oncologists are doing those dose modifications and submitting those audiology referrals. The radiation oncologists are very important to know about this—maybe dose localization awareness. Maybe they do some changes with the doses. And then our audiologists and [ear, nose, and throat physicians], they can do that diagnostic confirmation and any rehabilitation measurements and really monitor them throughout their journey as well. And nurse navigators play a huge part in making sure those patients get those referrals, because a lot of the time the audiologists aren't in the cancer clinic, so they may have to go to another location or may need help coordinating with all their appointments that they have." TS 22:28 "We had a really innovative way of monitoring the hearing that a couple other studies have also tested. It's a remote point-of-care hearing screen. It was on [a tablet] with calibrated headphones. And then it's a paid-for subscription to an audiology testing platform. … Myself, along with a couple of other nurses, were trained how to use this testing device with the tablet and the headphones and the software program. And it was a quick down-and-dirty portable hearing assessment for patients. So anyone who was new to cisplatin, never gotten cisplatin treatment before, was enrolled into the study, and they received a hearing test every time that they came for chemo, and we gave it to them during their hydration." TS 28:59  

Send me a question or story!Recurrent infections can be so difficult in our allergic patients. Learn how to minimize severity of frequency of pyoderma on this week's episode of The Derm Vet podcast!1. Work up the underlying allergies2. Support the skin barrier3. Adjust topical therapy accordingly4. Recognize historical patterns5. Refer to a dermatologist early in the disease00:00 – Intro02:24 – Working up the underlying allergies04:53 – Support the skin barrier07:36 – Adjust your topical therapy accordingly10:27 – Recognize historical patterns13:02 – Referring these patients early13:56 – Overview14:32 – Outro

For busy leaders who want growth without the burn The bottom line Modern sales is not about hunting trophies. It is about helping customers make good decisions. Sometimes that decision is not you. That is not weakness, it is credibility. If sales feels combative, high churn is the price you are paying. Why this matters Boiler room tactics and hire-fast-fire-faster cultures look productive until you check the retention numbers. Low trust, internal conflict and customers who regret buying are all symptoms of the same thing. You can hit target while quietly eroding the business. That is what going broke on the instalment plan looks like. The rules of sustainable selling 1. Always tell the truth Lies compound. You stop selling and start managing fiction. Everyone loses, including your future self. 2. Serve everybody Service is not closing at all costs. It is pointing people in the right direction, even when that direction leads elsewhere. Referring a bad fit to a competitor can be the most profitable decision you make. 3. Make things easier Remove friction. Psychological, commercial, procedural. Buyers do not need pressure, they need clarity. What leaders should pay attention to Know your Anti-ICP Not every customer is worth having. Some drain time, energy and morale, then leave unhappy anyway. The courage to say no early protects margin and culture. Risk beats reassurance Ken shares how a 30-day performance guarantee removed buyer risk so completely that a physical showroom became unnecessary for 16 years. When risk disappears, hesitation follows. Self-awareness is not optional When a deal derails, the common factor is often the seller's own reactions, assumptions or emotional immaturity. Sales capability without self-control is a liability. Radical transparency works Glass walls, literal or metaphorical, show customers how you operate when no one is watching. Executive buyers spot theatre instantly. They trust what feels calm, open and boringly consistent. The bigger picture Your job is not to be the hero. It is to help the customer become one. When buyers feel safe, informed and respected, loyalty follows. Sustainable revenue is a by-product, not the goal. Resources mentioned Book: Selling Sustainably: The Ethics of Decision Facilitation by Ken Ward Concepts: The Trust Equation by Charlie Green, Relational Emotive Behavioural Therapy by Dr Albert Ellis Connect: www.educarlabs.com or find Ken Ward on LinkedIn https://www.linkedin.com/in/kenneth-ward-1761016/        

What does comprehensive treatment planning look like, and how can specialists and general dentists design it together? In this episode, Dr. Grant Stucki sits down with Florida general dentist and educator Dr. Vic Martel to unpack the ins and outs of comprehensive treatment planning. Dr. Martel explains why many dentists were never taught comprehensive planning in dental school, how this leads to a reactive mindset, and why slowing down to assess occlusion, periodontal health, joints, and restorative needs as a whole improves outcomes for patients and practices. Together, they explore real-world barriers and practical solutions to comprehensive treatment planning and the importance of surgeon-led education and interdisciplinary planning. Dr. Martel shares how he runs new-patient exams and builds trust with patients while coordinating with specialists. He also explains how investing in your referral network can help a practice grow and how a thoughtful, comprehensive treatment plan makes life easier for everyone on the team. Tune in now!Key Points From This Episode:Comprehensive treatment planning and why many dentists are underprepared.The difference between “tooth fixer” dentistry and being a “physician of the mouth.”Learn how comprehensive treatment planning benefits patients and practices.Find out about the biggest barriers to comprehensive treatment planning. How comprehensive planning impacts case acceptance, treatment, and patient outcomes.Hear how generalists and specialists can work together to design a comprehensive plan. Explore the history behind grand rounds and why it is an effective educational tool.Important considerations around implant solutions and the risk of removal. He shares his comprehensive dental exam setup and his overall approach. Discover how shared plans improve coordination, referrals, and patient confidence.Final takeaways and why dentists should focus on educating their referral network.Links Mentioned in Today's Episode:Dr. Victor Martel on LinkedIn — https://www.linkedin.com/in/victor-martel-dmd-91431922/ Dr. Victor Martel on Instagram — https://www.instagram.com/drvicmartel/ Dr. Victor Martel Email Address — martelacademy@gmail.com Dr. Victor Martel Phone Number — 561 602 7222 Martel Academy — https://martelacademy.com/ Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059

Have you ever had a client who started seeing a Dermatologist and you became upset at that decision? Have you referred your client to a Dermatologist and felt like the client wasn't getting what they needed from said derm? This discussion will open your eyes to this continuous argument about our perspective. Welcome to the Stephanie Laynes Institute Beauty Business Podcast, where expertise meets entrepreneurship! Join us as we delve into the dynamic world of the business of esthetics with licensed esthetician, Stephanie Laynes. Stephanie, a seasoned professional in the beauty industry, brings her wealth of knowledge and experience to the forefront, sharing valuable insights, tips, and trends that every esthetician can use in their business. Click here to take my FREE Communication Masterclass Join my IG Broadcast Group HERE Enroll in the SLI Online Esthetician School for only $30 a month that includes the MONEY PODCAST, advanced esthetic education, business tips & more! Click here: Cost Per Service Worksheet from Angela Green, join the app to get access & pay! ***Stephanie's Favorite Things:*** Payroll App Esthetician Insurance Esthetician Gameplan: Pay Myself Workbook Smooth Skin Supply LLC Wholesale Website Follow Stephanie Laynes on socials: Instagram Facebook Tik Tok Youtube

Sunday, 4 January 2026   But He answered and said, “It is not good to take the children's bread and throw it to the little dogs.” Matthew 15:26   “And answering, He said, ‘It is not good to take the children's bread and cast to the puppies'” (CG).   In the previous verse, the Canaanite woman came to Jesus and worshiped Him and asked Him to help her. Following this, Matthew records, “And answering, He said, ‘It is not good to take the children's bread and cast to the puppies.'”   A new word is seen, kunarion, a diminutive form of kuón, a dog. Thus, it refers to a puppy. The word is found only four times. All four are in the same account found in Matthew and Mark. According to the Law of Moses, a dog is an unclean animal in regard to dietary restrictions.   It does not logically follow that dogs are unclean and not to be associated with, apart from those dietary laws. If that were true, those of Israel could not ride on donkeys, horses, mules, or camels. Therefore, equating a dog to something inherently unclean is not something to be found in Jesus' words.   Further, Jesus' words about casting the bread of the children to the puppies are not devaluing the woman at all. It is simply a truth that Jesus, the Bread of Life, was sent to the house of Israel, not to the Gentiles.   And that brings up the obvious metaphor used in the Hebrew Scriptures of Caleb. His name means Dog. He is used typologically as a picture of the Gentiles every time he is mentioned. Likewise, in Judges 7:5, the dog is used again typologically referring to Gentiles –   “So he brought the people down to the water. And the Lord said to Gideon, ‘Everyone who laps from the water with his tongue, as a dog laps, you shall set apart by himself; likewise everyone who gets down on his knees to drink.'” Judges 7:5   In that seemingly cryptic passage, the focus is not on how the lapping is conducted but on which animal did the lapping, the dog. The dog, anticipating Gentiles in Scripture, is thus typologically equated in that story to the fact that Gentiles during the church age will lap up the water (the word, Christ, the Spirit, etc.), meaning by faith. They reflect those who will engage in the spiritual battle that Israel failed to accept at the coming of Christ.   Jesus' words here do not speak in a derogatory manner. Rather, there is the matter of priority. God covenanted with Israel. Therefore, Jesus' ministry was to be focused on the House of Israel. Only after they rejected Jesus would the Gentiles become the focus of God's ongoing redemptive narrative.   Life application: It has been said that the actions of Jesus toward this Canaanite woman show a flippant, derogatory attitude toward Gentiles. The exact opposite is the case. Referring to a group of people by their nature is simply a way of making people understand a particular point about them. This is as common as threads in a weaving factory.   Throughout the Bible, the names of people groups are identified by the things they do, the places they live, or certain characteristics they possess. This is true in both testaments. Instead of finding offense in such things, we should try to discover why the name of a person or a people group identifies them in such a way.   By doing this, we will understand more about their nature and how God and other people groups perceive them. Further, when we understand these things, we can then understand how they and their names anticipate other things typologically. The entire Old Testament is filled with typology, anticipating other truths that are realized in Jesus Christ, His church, the future state of Israel, the dispensations of time, and so forth.   The only thing that is derogatory about the account of Jesus and this Canaanite woman is how people misuse it for various reasons. However, in understanding how God views the Gentiles, using the dog as a metaphor for them, and then in understanding the noble traits of the dog, we find that God is actually exalting the Gentiles, placing them in a preeminent position in Scripture.   While Israel failed to accept Jesus, the dogs of the world, the Gentile people, have been lapping up the spiritual truths of the word, faithfully following their Master, eagerly awaiting His return, and doggedly defending His house until He returns. Hooray for the dog! For a wonderful, short look at the dog, check out this song by Wendy J Francisco: https://www.youtube.com/watch?v=H17edn_RZoY&list=RDH17edn_RZoY&start_radio=1   Lord God, Your creation reflects You in such wonderful ways. You created the dog, which is faithful, loving, infinitely patient, and always forgiving when we return to it. Thank You for what we can learn about You when we consider our pet dogs.  Amen.

In this interview I am once again joined by Dr Ben Joffe, anthropologist, occultist, and scholar practitioner of Tibetan Buddhism. Ben reveals the industry convention of guru ghostwriting in which spiritual teachers employ one or a team of writers to produce their dharma books, explains his collaborative process with Nida Chenagtsang on their latest Vajrayana book, and sheds light on his own editorial process. Ben discusses whether a scholar should have practice experience before translating religious texts, considers whether historical inaccuracies debunk the spiritual value of Buddhist scriptures, and raises questions about the origin of terma treasure texts. Ben also compares the Yuthok Nyinthig retreat format to the Abramelin Ritual of Western Occultism, details the signs of success in tantric practice, and shares Yuthok's promise to appear in bodily form to practitioners with sufficient devotion and attainment. … Video version: https://www.guruviking.com/podcast/ep337-guru-ghostwriting-tantric-retreat-dr-ben-joffe Also available on Youtube, iTunes, & Spotify – search ‘Guru Viking Podcast'. … Topics include: 00:00 - Intro 01:12 - Ghostwriting for gurus 08:03 - Lamas often don't write their books 10:24 - Ben's editorial process 18:32 - Is guru ghostwriting a dirty secret? 19:17 - Vajrayana jargon vs a felt sense 29:56 - What is a scholar practitioner? 37:39 - Ben's retreat experiences 41:13 - Did Yuthok the Elder really exist? 50:06 - Anachronisms and retroactive attribution in Tibetan historiography 51:57 - Origins of the Tibetan medical tantras (rgyud bzhi) 58:08 - Terma treasure texts: mystical revelation or an editorial process? 01:02:08 - Why have Western scholars been hesitant to question terma texts? 01:05:04 - Does critical scholarship debunk Buddhism? 01:10:55 - Medicine Buddha ex machina 01:12:45 - Referring out 01:13:24 - Encountering Yuthok vs the Holy Guardian Angel in the Abramelin Ritual 01:20:10 - Special 7-day Yuthok ngondro 01:24:10 - Is Yuthok Nyingthig the best tantric system? 01:28:27 - The power of aspiration prayers 01:30:53 - How long does it take to become fully enlightened? 01:33:51 - Practice according to number, time, or signs 01:34:54 - Mythic resonance of lineage 01:36:33 - Signs of spiritual progress 01:41:35 - Ben comments on the Abramelin Ritual 01:43:59 - Sumton's Yeshe Zung's devotional prayer 01:46:50 - Yuthok as a Mighty Dead 01:48:47 - Do Yuthok's promises cause ego inflation and delusion? 01:52:09 - Verifying dreams and spiritual signs 01:58:26 - How to connect with spiritual blessings 02:05:09 - What are blessings? 02:06:32 - Spiritual signs in the Jesuit tradition 02:08:49 - Ngondro as a hazing 02:10:55 - Do people expect to encounter Yuthok at Dr Nida's retreats? 02:15:38 - Dr Nida's approach vs traditional contexts 02:21:00 - Typical student profile and outcomes 02:29:28 - Permissive approach to tantric vows 02:32:37 - Pros and cons of laissez-faire tantric practice 02:33:28 - Charismatic founder stage 
… Previous episodes with Dr Ben Joffe: - https://www.guruviking.com/search?q=joffe Previous episodes with Dr Nida Chenagtsang: - https://www.guruviking.com/search?q=nida 
… To find out more about Dr Ben Joffe, visit: - https://perfumedskull.com/ - http://www.skypressbooks.com/ … For more interviews, videos, and more visit: - https://www.guruviking.com Music ‘Deva Dasi' by Steve James

In this episode of The Bug Bux Podcast, host Allan Draper sits down with Reagan Nickl, Vice President of Customer Success at Ask Nicely, to talk about one of the most overlooked growth levers in the pest control industry: customer experience.While many PCOs are focused on marketing, advertising, and new customer acquisition, Reagan shares why the smartest companies are investing their energy in retention, reviews, and referrals. Drawing from her experience helping home service brands across the country, she explains how to build a repeatable “referral flywheel” that turns happy customers into loyal advocates.Allan and Reagan dive into the systems behind a world-class customer experience, how to collect feedback in real time, close the loop with unhappy customers, and empower technicians to create “wow” moments on every service visit. They also unpack how to use customer data to coach teams, boost morale, and make better business decisions.Reagan introduces Ask Nicely's CARTG framework, breaking down the five pillars of CX success:Collect: Capture feedback consistently and automaticallyAct: Respond quickly and personally to customer inputRecognize: Celebrate your top-performing technicians and teamsTrain: Turn feedback into coaching and development opportunitiesGrow: Use positive feedback to fuel reviews and referralsWhether you're a small operator looking to improve retention or a multi-location company aiming to scale customer experience, this conversation will help you shift your mindset from chasing new leads to building long-term loyalty.

Fearless Agent Coach & Founder Bob Loeffler shares his insights on How to Make Even More Money by Referring Out Your Buyers and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Download the 5 Secrets to Unleashing Your Meditation Magic Now  https://womensmeditationnetwork.com/5secrets What Deep Presence Looks Like and the Magical Impact it Has  Eckhart Tolle said, "Most humans are never fully present in the now, because unconsciously they believe that the next moment must be more important than this one. But then you miss your whole life, which is never not now.” We all know the importance of being fully present. But what does deep presence actually look like?  Meet my Auntie MaryAnn… A mother of 5, a grandmother of 10, a lover of all animals, MaryAnn is a special blend of love I've rarely experienced.  “Katie!” She exclaimed when I saw her last week on a trip my family and I took to hang with her daughter (and one of my closest friends) Jackie. “I'm so kitzeled to spend time with you tomorrow!” Referring to our scheduled walk the three of us would take the next day.  She went on to explain, “kitzeled in Jewish means everything inside of me is bursting with excitement to see you!”  I melted a bit in that moment as I blinked away a few happy tears.  To be seen as that important to someone felt like a warm bear hug.  When was the last time you felt that?  When was the last time you made someone else feel that?  The next day, Auntie MaryAnn arrived at the house and as Jackie's daughter rounded the corner of the hall and saw her grandma, her eyes lit up and her smile spread wide across her face. “Grandma!” She said as the two embraced.  Everything inside of her was bursting with excitement to see her granddaughter too.  And her granddaughter felt it.  She felt seen and loved.  Our walk began and my aunt told us stories and asked us about our lives. She listened intensely, open and curious, slow to respond so as to make sure we had the space to share anything we needed to.  She was the embodiment of presence.    When she did respond, she spoke words of encouragement and wisdom.  I felt seen and loved.  By the end of our time together, I turned to her and said, “Auntie MaryAnn, you have a gift for making a person feel like they're the only person who exists in the world.”  She smiled in the knowing way loving, wise women do and hugged me. “I love you, and I'm so proud of you.” She whispered in my ear.  The tears rose in my eyes immediately and my throat locked up. Something deep within me healed in that moment. And she was the angel who healed it.  Just because she saw me. Just because she was present with me.  The Impact of Deep Presence I'll be the first to admit that I can get caught up in the rush of life. There's work to do, animals to feed, dishes to put away, clothes to wash and a constant movement to the days.  But then my daughter taps on my side and looks at me with her beautiful chocolate eyes and asks, “Mom, can we dance?” She pulls me back into the present moment and reminds me that life is lived right now.   I lose myself in the motion of our dance and when our eyes lock, I can see the same warmth spread through her the same way it did through me when Auntie MaryAnn was present with me.  I see her. And she feels it.  How do you feel when you are seen?  When someone's full attention is in the present moment with you?  What heals inside of you?  What possibilities arise?  How much deeper do your roots grow?  How much more sun is in your sky?  The impact of presence is that the love that connects us flows freely and abundantly.  Without ego.  Without urgency.  For us to give. For us to receive.  And in this flow, we become a little more brave to be fully ourselves. And isn't that the whole point?  Today, I propose you take a lesson from my Auntie MaryAnn and show up to a conversation, a moment, or an interaction with your full attention.  With openness and curiosity and a whole lotta kitzel.  Just see what it creates  Love,  Katie To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

(The Center Square) – President Donald Trump has revived his criticism of Illinois Gov. J.B. Pritzker over crime, and Pritzker has fired back by blasting Trump over Thanksgiving dinner prices. The president spoke at the annual Thanksgiving Turkey Pardoning outside the White House Tuesday. Referring to Chicago Mayor Brandon Johnson as well as the governor, Trump said crime in Chicago is out of control. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

What does comprehensive treatment planning look like, and how can specialists and general dentists design it together? In this episode, Dr. Grant Stucki sits down with Florida general dentist and educator Dr. Vic Martel to unpack the ins and outs of comprehensive treatment planning. Dr. Martel explains why many dentists were never taught comprehensive planning in dental school, how this leads to a reactive mindset, and why slowing down to assess occlusion, periodontal health, joints, and restorative needs as a whole improves outcomes for patients and practices. Together, they explore real-world barriers and practical solutions to comprehensive treatment planning and the importance of surgeon-led education and interdisciplinary planning. Dr. Martel shares how he runs new-patient exams and builds trust with patients while coordinating with specialists. He also explains how investing in your referral network can help a practice grow and how a thoughtful, comprehensive treatment plan makes life easier for everyone on the team. Tune in now!Key Points From This Episode:Comprehensive treatment planning and why many dentists are underprepared.The difference between “tooth fixer” dentistry and being a “physician of the mouth.”Learn how comprehensive treatment planning benefits patients and practices.Find out about the biggest barriers to comprehensive treatment planning. How comprehensive planning impacts case acceptance, treatment, and patient outcomes.Hear how generalists and specialists can work together to design a comprehensive plan. Explore the history behind grand rounds and why it is an effective educational tool.Important considerations around implant solutions and the risk of removal. He shares his comprehensive dental exam setup and his overall approach. Discover how shared plans improve coordination, referrals, and patient confidence.Final takeaways and why dentists should focus on educating their referral network.Links Mentioned in Today's Episode:Dr. Victor Martel on LinkedIn — https://www.linkedin.com/in/victor-martel-dmd-91431922/ Dr. Victor Martel on Instagram — https://www.instagram.com/drvicmartel/ Dr. Victor Martel Email Address — martelacademy@gmail.com Dr. Victor Martel Phone Number — 561 602 7222 Martel Academy — https://martelacademy.com/ Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059

This might be a candidate for best call of 2025.

Topics: Die to Self, Bible Says We Must Die to Self, Die to Self is Man-Made Religious Jargon, Our Old Self Died, Put Off the Old Self and Put On the New Self (Ephesians 4), Self as a Dirty Word, You are Not a Sinner But a Saint, Sin is Not Fun, Walking in Your Righteousness is Natural, Your Old Self Has Been Crucified (Galatians 2:20 Colossians 2:20), Be Yourself Rather than Die to Self, Paul Said I Die Daily, Context of I Die Daily is Defending the Resurrection (1 Corinthians 15), Paul Put His Life on the Line Every Day, Grace Teaches an Upright Self-Controlled Life (Titus 2:11-12), Paul Was Formerly the Chief of Sinners (1 Timothy 1:12-17), Sinning is Not Your Natural Practice, Unbelievers Have a Practice of Sinning (1 John 3:8), dJohn the Baptist Said He Must Increase, His Ministry of Law Decreasing for Grace to Increase, Self-Abasement is of No Value, Crucifying Your Flesh and Denying Sinful Desires, Your Body is a Temple of the Holy Spirit, Your Flesh (SOMA) Versus The Flesh (SARX), You Have Crucified the Flesh (Galatians chapter 5), Jesus Said Deny Yourself Carry Your Cross, Jesus Was Telling Them What They Could Not Do, Jesus is Referring to Himself, Count the Cost (Luke 14), Be Yourself Support the showSign up for Matt's free daily devotional! https://mattmcmillen.com/newsletter

Join us for an incredibly candid and informative conversation with Audrey Vernick, a passionate advocate and the Director of Patient and Family Advocacy for the Pediatric Epilepsy Surgery Alliance. Audrey shares the powerful 21-year journey of her son, Bennett, who suffered a stroke in utero and was later diagnosed with the catastrophic epilepsy known as Infantile Spasms. Audrey recounts the emotional process from the difficult labor and early concerns dismissed as normal reflexes, to the terrifying moment she saw his MRI and realized half of his brain was black due to a massive stroke. This episode is an essential listen for any parent navigating a serious pediatric diagnosis, especially those dealing with seizures. Audrey shares her family's ultimate decision to pursue a hemispherectomy after two years of failed medications, and the immediate, miraculous developmental explosion in her son's language and physical abilities post-surgery. Key Takeaways and Actionable Advice Trust Your Parental Instinct: If you think something is wrong with your child's movements, something probably is. Demand a Specialist: If you suspect Infantile Spasms, go to the ER and demand to speak to a neurologist or epileptologist. Request video EEG monitoring. Video & Log Everything: Record videos of suspicious movements and log details (time, duration, what you observed) to help clinicians with diagnosis and treatment planning. The Difference Between a Consult and Surgery: A surgical consult is not a surgery. Referring for a pre-surgical workup opens up a new toolbox of solutions and gives you access to a world-renowned team of specialists for a more detailed look at your child's case. Drug-Resistant Epilepsy (DRE): Epilepsy is considered DRE if a child has uncontrolled seizures after appropriately failing two seizure medications. This increases the risk of SUDEP (Sudden Unexplained Death due to Epilepsy). Decision-Making: Understanding your partner's decision-making style is crucial when navigating complex medical choices. Guest Information & Resources Guest: Audrey Vernick, Director of Patient and Family Advocacy at the Pediatric Epilepsy Surgery Alliance. Organization: Pediatric Epilepsy Surgery Alliance Website: epilepsysurgeryalliance.org. Resources: Offers a Parent Support Navigator Program (trained peers), financial aid for travel to a Level Four epilepsy center for pre-surgical workups, webinars, and more. Infantile Spasms Resource: Audrey also mentions the Infantile Spasms Action Network for resources on recognizing and acting on infantile spasms.   Time Stamp Description Key Information 00:00:43 Critical Advice: Surgery Consult vs. Surgery Audrey shares the core message that a surgery consult is different than a surgery, and there is no harm in seeking a consultation for any diagnosis. 00:01:54 Bennett's Diagnosis and Surgery Audrey introduces her son, Bennett (21), who had a stroke in utero, infantile spasms, and ultimately a hemispherectomy. 00:04:50 The Early Months: Colic vs. Seizures Audrey describes the first five months, where unusual movements and fussiness were initially dismissed as normal reflexes and colic by her pediatrician. 00:12:08 Emergency EEG & Stroke Discovery The night she called a new neurologist, they were admitted for a 48-hour video EEG monitoring. The next day, an MRI revealed a massive stroke in the right hemisphere. 00:14:50 Infantile Spasms: Recognize the Signs Audrey, as a leader of the PESA, stresses that Infantile Spasms is a medical emergency. She describes the signs: head drop/nod, flexing, and subtle movements that happen in clusters. 00:17:10 Advocacy: How to Get Help Advice for parents: Take videos, take logs, and at the ER, demand to see a neurologist or epileptologist. 00:22:15 The Surgical Seed is Planted Bennett's first neurologist mentioned a hemispherectomy when he was only five months old, which her husband immediately dismissed, but planted a "seed" for future research. 00:24:09 Choosing Surgery and the "Elmo Song" Miracle The family begged for surgery and two days later Bennett had his hemispherectomy. Two weeks later on the plane home, Bennett, whose speech was suppressed, sang the entire Elmo song, signaling the impact the seizures had been having. 00:30:52 Defining Drug-Resistant Epilepsy (DRE) DRE is when a child has seizures after failing two appropriately dosed medications. DRE is harmful to development and carries the highest risk of SUDEP (Sudden Unexplained Death due to Epilepsy). 00:42:55 Final Message: Trust Yourself Audrey's final, powerful advice to parents: You are the expert in your own child; trust yourself and use that expertise as a tool on your journey.   Support the Host & Show If you found value in this conversation, please check out host Katie Taylor's work and community resources: Join Katie Taylor's Substack for in-depth insights and articles: Join here Get the SupportSpot App—a helpful tool to support your child through their healthcare journey: Check it out The Child Life On Call Podcast is for informational and educational purposes only. The content shared in each episode, including stories, discussions, and interviews, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you heard on this podcast. The views and opinions expressed by guests on the Child Life On Call Podcast are their own and do not necessarily reflect those of Child Life On Call. Child Life On Call does not endorse any specific medical treatments, procedures, or opinions shared in the podcast. If you or your child is experiencing a medical emergency, call 911 or seek immediate medical attention. By listening to this podcast, you acknowledge that Child Life On Call and its affiliates are not responsible for any decisions made based on the information provided.  

LOOK OUT! It's only Films To Be Buried With! A REWIND CLASSIC! Join your host Brett Goldstein as he talks life, death, love and the universe (again) with movie critic, writer, journalist and presenter MARK KERMODE! The RESURRECTION! Mark is always welcome on the podcast, and this Resurrection was a lovely return visit back in the days of 2022. So much life has happened in the interviening years, and also in listening back and giving it a little brush and polish, it became clear that some items may need a little explaining for newer listeners. So here's a quick list of things that might benefit some addressing: • Mark's current podcast is a movie (and film-adjacent TV) review show he co-hosts with Simon Mayo called 'Take', available in free with ads (1 weekly ep) / subscribe for a fee with no ads (2 weekly eps) models. • Referring to someone "Getting off their bike" about something, basically means ranting. • This was recorded before the White Lotus with Jason Isaacs in, and he gets a mention, but Mark went to school with him and he's a friend of all things Kermode podcast related. • The 'Linda' he makes reference to is his wife, Professor Linda Ruth Williams. • Up top he references 'Benjamin' and Simon Amstell. Mark had a brief cameo in the film Benjamin, directed by comic, host and writer Simon Amstell. Otherwise, we hear about Mark's ever-growing love for his family, the mechanics of rewatching films, the idea of writing being like a 'journal of record', the niceness of horror film folks (even Leatherface) and making films with love, and so much more awesome behind the scenes movie goodies. Very, very much worthy of your time even if you listened first time round, there's so much to catch that may have been missed first time. Oh and Jeremy is a really sweet film, which you'll have to acquaints yourself with if you want to be his friend (to quote the Spice Girls classic). Zig a zig ahh. Enjoy! ⁠Video and extra audio available on Brett's Patreon! INSTAGRAM TAKE PODCAST • YOUTUBE TAKE PODCAST • MAIN SITE SURROUND SOUND • BOOK SCREENSHOT PODCAST –––––––––– BRETT • X BRETT • INSTAGRAM THE SECOND BEST NIGHT OF YOUR LIFE TED LASSO SHRINKING ALL OF YOU SOULMATES SUPERBOB (Brett's 2015 feature film) Learn more about your ad choices. Visit podcastchoices.com/adchoices

Investigative journalists Mandy Matney and Liz Farrell and attorney Eric Bland now have a fuller picture of the #SquiresGate case in Hilton Head Island after it went viral last week.  On today's episode, the gang talks about what it took to get the Beaufort County Sheriff's Office to fire off-duty deputy Master Sgt. Billy Squires after video emerged of him pointing his service weapon at four teenagers in his neighborhood on a Sunday evening while allegedly intoxicated and wearing part of his uniform over his regular clothes.  A shocking video depicts the kids begging for their lives and one of them calling out his mom had people across the spectrum and all over the world calling for justice. It took five days for the sheriff's office to terminate Squires even though many of his 11 policy violations were immediately apparent.  Mandy, Liz and Eric talk about what it took to pressure the good ole boys into holding one of their own accountable.  *Since recording this episode, Live 5 News Reported SLED Chief Mark Keel said, “At this time, there is no evidence to indicate the fire was intentionally set. SLED agents have preliminarily found there is no evidence to support a pre-fire explosion.” Referring to Circuit Judge Diane Goodstein's house fire.  ☕ Cups Up! ⚖️ Episode References “Deputy fired for ‘multiple' policy violations, Beaufort County sheriff says” - Live5 WCSC, Updated Oct 4, 2025

Ralph answers some of your recent questions about the genocide in Gaza, how to jumpstart civic engagement, and more!Your feedback is very important. And the more detailed and factual it is, the better off the impact will be by your initiative and getting back to us. You have to be active in a program like this. Because we're not just talking to the choir here. We want the choir to sing back—in affirmation or dissent.Ralph NaderI was astonished…how disinterested the American people are in empowering themselves. That's the problem we have. The lack of civic motivation, the lack of saying, “Look, we've given our power to only 535 people in the Congress, and they've turned it against us on behalf of some 1,500 corporations. We're going to turn it around. We're the sovereign power.” As I've said a hundred times, the Constitution starts with “We the people,” not “We the Congress” or “We the corporations.” And the people don't seem to want to focus on that. If they had anyone in their neighborhood and community who were treating them the way Congress is treating them—as voters, as workers, as consumers, as parents, as children, as taxpayers—they would never allow it.Ralph NaderYou get more and more voters vulnerable to just what comes out of a politician's mouth. Remember, everything Trump has achieved politically has come out of his mouth—not out of his deeds, just out of his mouth. Repeatedly, unrebutted largely over the mass media, and faithfully relayed to the American people by a supine media which points out his mistakes once in a while, but it was too little, too late.Ralph NaderNews 9/26/25* This week, the campaign for Palestinian statehood notched major victories. According to the BBC, the United Kingdom, France, Canada, Australia and Portugal all announced on Sunday that they would recognize the state of Palestine. They are expected to be joined by a number of smaller states, including Belgium, Luxembourg, Malta, Andorra and San Marino. These countries, all traditionally close allies of the United States and Israel, join the 140 countries that already recognize the State of Palestine. A statement by Australian Prime Minister Anthony Albanese explains that this move is “part of a co-ordinated international effort to build new momentum for a two-state solution, starting with a ceasefire in Gaza and the release of the hostages.” These heads of state are pursuing this policy despite a thinly veiled threat from Congressional Republicans, a group of whom – including Senator Ted Cruz and Representative Elise Stefanik – sent a letter to President Macron and Prime Ministers Starmer, Carney and Albanese warning them of possible “punitive measures in response,” and urging them to “reconsider,” per the Guardian.* In more Palestine news, as the Global Sumud Flotilla draws near to the coast of Gaza, they are apparently under low-level attack. Al Jazeera reports the flotilla, “has reported explosions and communications jamming as drones hovered overhead.” In response, the United Nations has called for a probe, with UN Human Rights Office spokesperson Thameen Al-Kheetan stating, “There must be an independent, impartial and thorough investigation into the reported attacks and harassment by drones and other objects.” In response to this harassment, Reuters reports Italian Defence Minister Guido Crosetto expressed the “strongest condemnation” and ordered the “Italian multi-purpose frigate Fasan, previously sailing north of Crete, to head towards the flotilla ‘for possible rescue operations', focusing primarily on Italian citizens.” The strong response by the Italian government is likely related to the labor unrest the targeting of the flotilla has engendered within the country. ANSA, a leading Italian news outlet, reports the Unione Sindacale di Base or USB “would proclaim a wildcat general strike and protests in 100 Italian cities for Gaza after the success of Monday's stoppage and protests involving an estimated 500,000 people in 80 cities.” The union has organized these massive protests under the slogan “let's block everything.”* In more foreign policy news, following on the heels of the protests in Nepal, anti-corruption protestors took to the streets in the Philippines this week, Time reports. The acute cause of these protests was a recent audit which found widespread corruption in the country's flood control projects. The Philippines has invested around $9.5 billion on such projects since 2022, but these have been plagued by kickback schemes, resulting in shoddy work and even deaths. Even President Ferdinand Marcos Jr., aka “Bongbong,” sympathized with the protestors, saying “Do you blame them for going out into the streets? If I wasn't President, I might be out in the streets with them…Of course, they are enraged. Of course, they are angry. I'm angry. We should all be angry. Because what's happening is not right.” The potency of these protests is likely to grow as the Philippines was hit this week by Typhoon Ragasa, which is reported to have killed three Filipinos this week, per NBC.* For our final foreign policy update, just days after the dubiously-legal strikes that killed 11 Venezuelans on a boat the U.S. claims was being used to transport drugs, Venezuelan President Nicolas Maduro sent a letter to American special envoy Richard Grenell, per CNN. In this letter, Maduro denies any involvement with narco-trafficking, calling the allegations “fake news, propagated through various media channels,” and calling for Trump to “promote peace through constructive dialogue and mutual understanding throughout the hemisphere.” Trump brushed off Maduro, saying “We'll see what happens with Venezuela,” perhaps implying a renewed attempt to remove the Venezuelan president. Since then, the U.S. has conducted more of these lethal strikes, with no conclusive proof of the victims' criminality. The U.S. government is offering a $50 million bounty for Maduro's arrest.* Moving northward, a disturbing story comes to us from Florida. The Miami Herald reports, “As of the end of August, the whereabouts of two-thirds of more than 1,800 men detained at Alligator Alcatraz during the month of July could not be determined.” Speaking to the paper, attorneys characterized entering the facility as entering “an alternate [immigration] system where the normal rules don't apply.” This story cites one case of a man “accidentally deported to Guatemala before a scheduled bond hearing,” similar to the Kilmar Abrego Garcia case, and a Cuban man supposedly transferred to a facility in California but who could not be located there. This kind of disappearing of migrants adds fuel to the fire of the worst suspicions about the administration's immigration policies. The Florida facility was forced to halt operations after a court ruling in August, but an appeals court has now overruled that ruling. The future of the site and its detainees remains uncertain.* In another instance of what appears to be a cover-up by the Trump administration, NPR reports the Department of Agriculture will “end a longstanding annual food insecurity survey.” In a statement, the USDA called the report “redundant, costly, politicized, and extraneous.” This removes another crucial data tool, following the discontinuation of the Bureau of Labor Statistics' jobs report Trump ended just weeks ago. The signature legislation of Trump's second term thus far, the One Big Beautiful Bill, expanded work requirements for the Supplemental Nutrition Assistance Program, or SNAP, which is estimated to cut food aid to 2.4 million Americans. That will surely add to the 47.4 million food insecure households recorded in 2023. Crystal FitzSimons, president of the Food Research and Action Center (FRAC), told NPR “The national food insecurity survey is a critical, reliable data source that shows how many families in America struggle to put food on the table…Without that data, we are flying blind.”* And in another assault on the regulatory state, the Supreme Court this week allowed Trump to keep Rebecca Slaughter – the last remaining Democrat on the Federal Trade Commission – out of her post for another three months. POLITICO reports the high court is reviewing a 90-year-old law which “limit[s] the president's power to fire…officials for political reasons.” According to this report, many expect the conservative majority on the court will rule that that law “unconstitutionally interferes with the president's ability to control the executive branch.” If so, Trump will be able to remove Slaughter permanently – along with any other remaining Democrats within the regulatory apparatus.* On the media front, ABC – and its parent company, Disney – have balked, reinstating Jimmy Kimmel's late night television program after abruptly suspending the show last week. Kimmel, in his return, clarified that “it was never my intention to make light of the murder of a young man,” but excoriated the ABC affiliates who took his show off the air, calling the move “un-American.” This from AP. Theories abound as to why exactly ABC and/or Disney walked back what seemed like a cancellation; these include a potential costly lawsuit due to wrongful termination of Kimmel's contract, as well as a coordinated boycott campaign targeting Disney's streaming service, Disney+. For his part, President Trump washed his hands of the fiasco, writing that Kimmel can “rot in his bad Ratings,” per New York Magazine.* In tech news, Axios reports the Trump administration has approved Grok, Elon Musk's AI chatbot, for official use by every government agency. This news comes via a press release from the General Services Administration. This release quotes Musk, who says “We look forward to continuing to work with President Trump and his team to rapidly deploy AI throughout the government for the benefit of the country.” This comes after an August 25th letter in which a coalition of over 30 consumer groups – such as Public Citizen, Consumer Federation of America, and the Center for AI and DigitalPolicy – urged the Office of Management and Budget, led by Russell Vought, to “take immediate action to block the deployment or procurement of Grok.” Among the concerns cited in this letter are Grok's penchant for generating “conspiratorial and inflammatory content, including accusations that South Africans were committing a ‘white genocide'...Expressing ‘skepticism' about historical consensus of the Holocaust death toll and espousing Holocaust denial talking points…[and] Referring to itself as ‘MechaHitler'.” It remains to be seen what, if any, next steps opponents can take to halt the incorporation of Grok into the daily functions of the federal government.* Finally, Adelita Grijalva has won the Arizona 7th congressional district special election in a landslide. According to preliminary reports, she swamped her Republican opponent Daniel Butierez by nearly 40 points, according to Newsweek. This is a substantially larger margin than that won by Kamala Harris in 2024, who won the district by 23 points, which itself was a 10-point decline from Joe Biden, who won the district by 33 points in 2020. Grijalva's ascension to the House will further winnow away the Republicans' razor-thin majority in that chamber, bringing the margin to 219-214. She could also prove to be the critical 218th vote in favor of releasing the Epstein files. Adelita is the daughter of Raúl Grijalva, who passed away earlier this year. The elder Grijalva was widely considered one of the most progressive House Democrats, being the first member of Congress to endorse Bernie Sanders in his 2016 campaign and the second to call for Joe Biden to withdraw from the 2024 presidential race. Hopefully, the new Representative Grijalva will fill those big shoes.This has been Francesco DeSantis, with In Case You Haven't Heard. Get full access to Ralph Nader Radio Hour at www.ralphnaderradiohour.com/subscribe