Podcasts about automox

In this episode of IT Insiders, host Maddie Regis sits down with Ted Harapat, Senior Systems Engineer at Automox, for a candid and compelling look into the world of Linux, cybersecurity, and the origins of IT careers.Ted shares how a midnight knock on his window sparked a decades-long journey into IT, what it's like to support and expand Automox's Linux agent, and why Linux isn't as intimidating as it seems. 

In this episode, Landon Miles interviews Jon Levenson, the manager of content and community at Automox, about the importance of creativity in IT and how to foster a creative environment. Jon shares his background as a former actor and how he fell into tech, as well as his experience in copywriting and podcast writing. They discuss the key elements of creating a creative environment, such as putting the work first and fostering collaboration. Jon also shares techniques for offering feedback and inspiring creativity, including the Liz Lerman Critical Response Structure. Jon and Landon discuss the importance of inviting coworkers to engage in creative work and the value of listening and creating a space for sharing ideas without fear of judgment.Links:- Liz Lerman Critical Response Process- We Can Do Hard Things Podcast This podcast originally aired August 8, 2024.

June's Patch [FIX] Tuesday unpacks a lighter-than-usual Windows patch cycle — but don't get too comfortable. Join Automox cybersecurity experts as they break down high-risk vulnerabilities across macOS and Windows, including:A chained SSH vulnerability (CVE-2025-26465 & CVE-2025-26466) that allows memory exhaustion and bypasses host key verificationA WebDAV remote code execution flaw (CVE-2025-33053) actively exploited in the wildMultiple macOS threats, from sandbox escapes to keychain access and privilege escalationThe team also shares patching strategies, mitigation tips, and password hygiene advice you'll want to follow.

In Episode 17 of Product Talk, Peter Pflaster and Steph Rizzuto walk you through the latest enhancements in the Automox console that help you work smarter — not harder. Discover how the new Agent Configuration settings let you choose between stable and beta release channels, control auto-upgrades, and manage endpoint behavior — all without submitting a support ticket.Then, explore the updated patching analytics dashboards. You can measure mean time to remediate (MTTR), track patch impact and performance, and identify exactly where to improve your risk mitigation strategy.You'll also get a sneak peek at upcoming summer releases, including 300+ new device inventory data points and a redesigned device details page. Plus, scheduling policy now syncs automatically with Patch Tuesday — with flexible offsets.Tune in to stay ahead of vulnerabilities, streamline your workflows, and make data-driven decisions across your IT environment.

In this episode of Automox Insiders, host Maddie Regis sits down with Peter Pflaster and Kelly Carlson from Automox's product marketing team to explore how data transforms endpoint management. From mean time to remediate (MTTR) to device compliance and unexpected user activity trends, they break down the metrics IT pros should watch — and why clear, actionable reporting is critical for both security and executive buy-in. Plus, the trio wraps up with a round of data trivia to prove that yes, data can be fun.

Mayday. Mayday. May Patch Tuesday? This month's episode dives into four key Windows vulnerabilities you need to address — from scripting engine memory corruption in legacy Internet Explorer components to remote code execution risks in Remote Desktop and Visual Studio. Ryan Braunstein and Mat Lee unpack what each CVE means for your environment, how attackers might exploit them, and what you can do to stay secure. If your org still leans on that one app tied to Internet Explorer, relies heavily on RDP, or builds with Visual Studio, this one's for you.

In this episode of Autonomous IT, Live!, Landon Miles hosts leads a three-part discussion focused on spring cleaning your IT systems, workflows, and personal well-being. You'll hear candid, practical insights from IT professionals tackling burnout, technical debt, and infrastructure hygiene head-on.This live show originally aired April 16, 2025  

In this episode of Automate IT, Jeremy Maldonado dives into the world of data-driven endpoint management—breaking down what it means to go “beyond the spreadsheets.” He explores how visibility, intelligent reporting, asset intelligence, and risk scoring can transform how IT teams manage and secure their environments.  Drawing from his own journey into the IT space, Jeremy unpacks practical strategies for improving compliance, prioritizing threats, and empowering IT teams to play offense — not just defense. Whether you're an IT pro or just endpoint-curious, this episode will give you fresh perspective on managing smarter, not harder.

Spring is in the air, and it's time to give your IT environment the deep clean it deserves! In this episode of Hands-On IT, host Landon Miles shares nine essential spring cleaning tips to help IT pros declutter, optimize, and future-proof their systems. From cleaning workspaces and dusting off hardware to reviewing patch policies, auditing backups, and addressing tech debt, Landon walks you through practical steps that will boost efficiency, enhance security, and set you up for a smoother year ahead. Tune in and learn how a little proactive maintenance today can save you countless hours of reactive troubleshooting tomorrow!Clean Your Desk and WorkspaceDust Off Your Hardware and Check for WearUntangle and Manage CablesReview Patch PoliciesPurge Old Accounts and Review Software ContractsDeclutter Local Systems and StorageAudit and Test Your BackupsReview Digital and Hardware Tech DebtUpdate Your Documentation and Refresh Policies

In this episode of Automox Insiders, host Maddie Regis chats with Adam Whitman, Manager of Solutions Engineering at Automox, about all things IT spring cleaning. From patch management and software audits to business continuity planning and endpoint hygiene, Adam shares practical, real-world tips for tidying up your tech stack and staying ahead of IT clutter.  Along the way, he reflects on his career journey from marketing to IT leadership and reveals some personal spring cleaning confessions. Tune in for expert advice and a fresh perspective to help you refresh your IT environment this season.

In this episode, Ashley chats with Casey Merritt from Right Systems about how he manages patching and automation across both internal systems and MSP clients using Automox. Casey shares how he transitioned into IT, took ownership of Automox at his company, and now uses Worklets to streamline software removal, automate reporting, and reduce onboarding bottlenecks.Ashley also explores Casey's go-to strategies for spring cleaning in IT, his preference for Automox over traditional tools like Intune for app deployment, and how he balances standardization with flexibility in complex environments.

In this episode of Product Talk, Peter and Steph are joined by special guest Josh Kriese, Senior UX Developer at Automox, to dive into the latest product updates and design innovations. They cover the release of Automox Analytics, a powerful new reporting engine that introduces MTTR benchmarking and visibility into known exploited vulnerabilities (KEVs). The team also unveils the new end user notification system, built to improve reboot compliance and user trust. Plus, Josh gives a behind-the-scenes look at the evolving Automox design system—what it means for usability, accessibility, and why consistent UI matters more than you may think.

In this episode of the Automate IT podcast, Jeremy Maldonado discusses the importance of cleaning and organizing your Automox environment. He emphasizes the need to optimize device management, remove disconnected devices, and improve policy performance. Jeremy provides practical tips on using Worklets, analyzing activity logs, and understanding policy results to enhance overall IT efficiency. 

Ashley Smith chats with Dustin Mobley from SM Energy about how he got started in IT, how technology has changed over the years, and how his team uses Automox to keep server management under control. Dustin breaks down what it's like managing a 24/7 server environment and shares real-world tips on building routines, working with business teams, and using automation to make IT life easier. 

In this episode of IT Insiders, Maddie Regis interviews Jeremy Maldonado, a Senior Solutions Consultant at Automox, discussing his journey with  Linux in the web hosting industry. They explore the advantages of using Linux systems, the importance of creativity and balance in work-life, and the significance of the people behind technology. 

In this episode of Product Talk, host Steph Rizzuto and Josh Roland discuss the exciting new features coming to Automox, including a revamped end user notification system, enhancements to the device details page, new analytics for proving value, and improvements in remote control features. They emphasize the importance of customer feedback and the iterative process of product development, aiming to enhance user experience and security.

This episode originally aired on June 13, 2024.  Join Jason Kikta as he interviews Dmitri Alperovitch, co-founder of CrowdStrike and author of World on the Brink. Alperovitch shares insights on the importance of speed in cybersecurity, the role of automation in IT management, and the rising threat of opportunistic cyberattacks. They explore how cloud-based solutions like Automox are transforming endpoint security, allowing organizations to rapidly detect and respond to threats, and discuss key strategies from Alperovitch's book on geopolitical challenges and cybersecurity's role in national security.

Tune in as Automox's cybersecurity experts break down the latest vulnerabilities from Microsoft's March Patch Tuesday release. This explores recent Chromium-based vulnerabilities, a significant Microsoft Management Console flaw, and file system vulnerabilities impacting VHD files. Beyond the technical analysis, the discussion highlights essential practices, including security training, robust password management, and recognizing the dangers posed by untrusted sources. Whether you're an IT professional or a cybersecurity enthusiast, this podcast provides actionable insights to help safeguard your organization.

In this episode of Automox's CISO IT podcast, host Jason Kikta delves into the world of servers, exploring their critical role in modern internet operations, the evolution of server technology, and the significance of Linux in the server landscape. He emphasizes the complexity of server management and the importance of reliability, highlighting how servers are often under-appreciated despite their foundational role in business operations.

Ever wonder why those software updates keep popping up? In this episode, we uncover how updates boost your security, introduce exciting new features, and keep your devices running at their best. Share it with friends, family, or coworkers who might feel overwhelmed by all things tech—help them stay safe and informed, too!Hosted by IT expert Landon Miles, the Teach IT podcast delivers bite-sized, actionable IT tips in three minutes or less. Perfect for both tech pros and beginners, each minisode simplifies complex concepts into clear, practical advice. Tune in to sharpen your IT skills and discover smarter solutions, one quick episode at a time.

Peter Pflaster and Ben Glass team up in this episode of Product Talk to tackle the ins and outs of third-party application patching with Automox. They break down what third-party software means, where IT teams often struggle with patching, and why a centralized approach can make all the difference. With a relaxed yet informative style, the two cover everything from cross-platform patching for Windows, Mac, and Linux to the process behind counting supported titles and taking customer requests. They also touch on unique solutions like Automox Worklets™ for managing custom software and share how Automox simplifies patching for IT teams of all sizes.

In this episode of the Heroes of IT podcast, Ashley interviews Jennifer Courtnell, a vulnerability coordinator at Pulsant. Jennifer shares her journey into the IT field, discussing her various roles and how she ended up in vulnerability management. The conversation explores how Pulsant utilizes Automox for patching and reporting, the importance of engaging with executive teams to demonstrate the value of IT services, and tips for effectively communicating the benefits of vulnerability management to stakeholders.

In this episode of Automox Insiders, Maddie Regis interviews Frank Livaudais, Senior VP of Engineering at Automox. Frank shares his journey from software engineering to executive leadership, emphasizing the importance of adaptability and continuous improvement in technology. He discusses his unique experiences, including his time at iFly indoor skydiving and his passion for marathon running. 

Recap IT is the newest series in Automox's Autonomous IT podcast network, delivering standout moments and highlights from the past month's podcasts and live shows. If you missed a podcast or live show last month, this is the series to get you caught up and informed! Episodes Highlights: (00:32 - 13:28) Autonomous IT Live – Optimize Your Endpoint Management: 3 IT Team Resolutions for 2025, E02 (13:29-15:50) Automox Insiders – Curiosity, Adaptability, and Career Growth with Ryan Jeziorski, E13(15:51-17:07) Hands-On IT – Resilience Rewired: Building Strength and Adaptability in IT, E14(17:08-22:05) Patch [FIX] Tuesday – January 2025 [Experts Analyze New Hyper-V, Active Directory, and macOS Vulnerabilities], E15(22:06-25:09) CISO IT – The CISO Blueprint pt. 1: Why There Are No 'Nos' in IT with Rich Casselberry, E15(25:10-28:51) Product Talk – Agent 2.0, New Linux CVE Data, and the Future of Autonomous Endpoint Management, E13(28:52-31:28) Automate IT – Building Resilient IT Teams and Solutions, E12

In this episode of the Product Talk podcast, Peter Pflaster and Steph Rizzuto discuss significant enhancements to the Automox platform, focusing on the new Fast-Agent and updates the Automox tray. They explore improvements in backend connectivity, user experience, and vulnerability management, emphasizing the importance of autonomous endpoint management and better patch compliance. The conversation also highlights new implementations for enhanced Linux CVE coverage, and the future vision for Automox's offerings.

In this episode of Automox's CISO IT podcast, host Jason Kikta welcomes back Rich Casselberry, VP of IT security at AT&I, to discuss key insights from the CISO Blueprint. The conversation emphasizes the importance of a positive approach to security, the role of automation in IT practices, and the necessity of delegation to enhance efficiency. Rich shares real-world examples illustrating how a solution-oriented mindset can lead to better security outcomes and how automation can free up valuable time for IT professionals.

In this episode of Automox Insiders, Maddie Regis speaks with Ryan Jeziorski, a Solutions Engineer at Automox, about the importance of IT adaptability and resilience. Ryan shares his diverse career background, his current role at Automox, and insights on how organizations can maintain uninterrupted services while adapting to changes in technology. He emphasizes the significance of continuous learning and patch management as key strategies for IT professionals. The conversation concludes with a fun game about companies that have successfully adapted their business models over time.

Join us for a special bonus episode of Patch [FIX] Tuesday, an hour-long compilation of the vulnerabilities that help shaped the cybersecurity landscape in 2024. This episode recaps some the most critical and interesting exploits, from supply chain compromises to elevation of privilege threats targeting widely used platforms. Whether you're an IT administrator, security professional, or tech enthusiast, this episode provides valuable insights to stay ahead of evolving threats.Here's a list of vulnerabilities discussed in this episode, and be sure to tune into the Patch [FIX] Tuesday podcast on the second Tuesday of every month. Operation Triangulation (00:13)CVE-2024-21401: Microsoft Entra Jira Single-Sign-On Plugin Elevation of Privilege Vulnerability (5:00)CVE-2024-21400: Microsoft Azure Kubernetes Service Confidential Container Elevation of Privilege Vulnerability (11:00)CVE-2024-3094: XZ/Liblzma Supply Chain Backdoor (17:08)CVE-2024-4671: Google Chrome Use-After-Free Vulnerability (30:00)CVE-2024-30078: Windows WiFi Driver Remote Code Execution Vulnerability(35:03)CVE-2024-38053: Windows Layer Two Bridge Network RCE (47:14)CVE-2024-38180: SmartScreen Prompt Remote Code Execution Vulnerability (53:12)CVE-2024-43491: Microsoft Windows Update Remote Code Execution Vulnerability (1:00:00)CVE-2024-43533: Remote Desktop Client Remote Code Execution Vulnerability (1:04:24)CVE-2024-5535: Microsoft Defender for Endpoint Remote Code Execution Vulnerability (1:07:35)CVE-2024-49093: Windows Resilient File System (ReFS) Elevation of Privilege Vulnerability (1:09:36)

Join Maddie Regis for a special "best of" episode of Automox Insiders. This December edition highlights memorable moments from previous episodes, showcasing insights and expertise shared by guests across various departments at Automox. Maddie reflects on the connections built through these conversations and shares her gratitude with listeners and contributors alike.

This episode originally aired May 5, 2024In this episode of IT Insiders, Maddie Regis interviews Jeremy Maldonado, a Worklet Systems Engineer at Automox. They discuss the concept of Worklets, which allow IT administrators to run custom scripts on managed endpoints. Jeremy explains how Worklets enhance IT automation by providing customization, safety, and accessibility. The conversation also covers the practical aspects of creating and using Worklets, their applications in IT management, and concludes with a trivia game about automation. In other exciting news, Jeremy will be hosting the Automate IT podcast starting in January!

This episode originally aired on July 25, 2024. In this episode of the Hands-On IT podcast, Landon Miles interviews Anthony Maxwell, who is a software engineer at Automox. They discuss Anthony's journey from IT operations to software engineering, and his home lab setup. He discusses his favorite projects, the skills he's learned, and how he applies them in his professional life. Anthony also provides insights into using Automox for policy compliance, offers advice for those looking to start their own home labs, and shares his thoughts on virtualization, operating systems, and staying updated with technology trends.

In this episode of Product Talk, Peter Pflaster and Ashley Smith take a look back at the year, chatting about key product innovations and insights from an IDC study revealing the business value of Automox. They talk about the reported 362% 3-year ROI from the IDC study, how policy-driven automation boosts IT efficiency, and the recent revamp of Automox University, which helps train users and allows them to freely gain knowledge and certificates. The conversation highlights the need for quick implementation and delivering immediate business value in today's IT world.

In this episode of the Autonomous IT podcast, host Ashley and guest Shawn Campbell discuss the transformative impact of Automox on IT operations, the importance of networking and connections in the IT field, the evolution of IT careers, and the tools that enhance efficiency for IT professionals. Shawn shares his experiences and insights gained over 20 years in the industry, emphasizing the significance of collaboration and the role of technology in modern IT practices.

In this episode of IT Insiders, Maddie Regis speaks with Emily Pace, a Senior Product Manager at Automox. Emily shares her career journey, her role in product management, and the collaborative environment at Automox that fosters innovation. They discuss current projects, the importance of customer feedback, and Emily's advice for IT professionals. The conversation concludes with a fun game about real and fake products, showcasing Emily's quick thinking and humor.

Automox's CISO IT podcast, host Jason Kikta shares a heartfelt story from his time in the Marine Corps, highlighting the importance of teamwork and problem-solving in IT. He recounts a challenging situation involving bandwidth issues on the USS Iwo Jima, where he and his colleague Matthew Yates worked together to identify and resolve a significant communication problem. The story emphasizes gratitude for those who contribute to making IT professionals' lives easier and the impact of IT heroes in overcoming obstacles.

Automox cybersecurity experts discuss the latest security updates from November's Patch Tuesday, focusing on several critical vulnerabilities, including NTLM Hash Disclosure, Microsoft Defender's RCE vulnerability, and the Windows Task Scheduler Elevation of Privilege Vulnerability. They emphasize the importance of patching and user awareness in combating phishing attacks and other security threats. The conversation highlights the complexities of vulnerabilities in Windows 10 and 11, and the need for proactive measures to protect systems.

Steph Rizzuto and Emily Pace from Automox's Product Team discuss exciting new features aimed at enhancing IT management. They take a look at upcoming updates, including custom roles for improved access control and a flexible reboot scheduling feature designed to minimize disruptions for end users. The episode highlights how these tools are set to make IT workflows smoother and more customizable in the coming year.

Host David Van Heerden discusses the importance of understanding both technical and adaptive challenges in IT. He highlights the need for effective communication and teamwork to address user adoption issues and the significance of buy-in from all stakeholders. The conversation emphasizes the role of empathy in creating technology solutions that enhance user experience and collaboration within organizations.

It's not just a show, it's a lifeline for how to unscary a seemingly daunting career journey – no matter where you're at in your IT or security hustle.From super-talented IT cartoonist and influencer marketing service agency co-owner, Forrest Brazeal, and gifted Automox VP of Customer Experience, Charles Coaxum, to the sagely verbose CISO and VP of Product at Automox, Jason Kikta, and Gong's inspirational Director of IT, James Sennett – our handpicked line-up of industry trailblazers won't just talk about how to advance. Instead, they'll walk you through real-life strategies to help you climb the career ladder and stay on the top rung once you get there.This show was broadcast live Wednesday, October 30, 2024 at 12 PM Central Time. 

Kat Breeggemann, Digital Customer Experience Program Manager at Automox, joins the podcast to discuss the role of data in driving digital customer success and enhancing product adoption. She shares her journey into customer success, the importance of tailoring digital programs to customer needs, and explores strategies to prevent downgrades using targeted campaigns and persona insights. We also spend some time talking about how LinkedIn campaigns can play a role in your digital motions!Chapters:00:00 - Intro02:42 - Kat's role at Automox  04:17 - Kat's unexpected journey into CS  06:00 - The student newspaper era  11:14 - Understanding digital program management  13:08 - The power of data in digital CS  19:40 - Campaigns for specific product adoption  23:00 - Avoiding the risk of downgrade  26:56 - Overcoming challenges with data  30:17 - Why showing your work matters  35:52 - Using LinkedIn ads in digital CS  43:34 - Leveraging external data and persona insightsEnjoy! I know I sure did…Kat's Linkedin: https://www.linkedin.com/in/kat-breeggemann/Support the show+++++++++++++++++Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic

In this episode of the Autonomous IT podcast, host Ashley speaks with IT veteran John Jakubowski about his extensive experience in the IT field, the challenges faced during a significant company acquisition, and the transition to using Automox for patch management. John shares insights on the importance of security in IT operations, best practices for keeping environments updated, and the value of customer feedback in product development. The conversation highlights the evolving landscape of IT management and the critical role of effective tools and practices in maintaining security and compliance.

Steph Rizzuto and guest Jason Kikta discuss the critical relationship between IT and security. They explore the evolution of these roles, the challenges faced by IT departments in contributing to security, and how Automox's innovative approach helps bridge the gap between IT and security functions. The conversation emphasizes the importance of collaboration, the need for a cohesive tech stack, and the shift from deferral-based to deadline-based security practices.

Maddie Regis speaks with Tom Bowyer, Director of Security at Automox, about the intersection of IT and cybersecurity. Tom shares his career journey, the importance of collaboration between IT and security teams, and insights into SOC compliance reports. He emphasizes the need for transparency, experimentation, and proactive problem-solving in enhancing cybersecurity. 

In this episode, Jason Kikta discusses the critical relationship between IT and security, emphasizing that great security begins with a solid IT foundation. He explores the importance of establishing a baseline for normalcy, the role of user safety in preventing security breaches, and the need to understand insider threats. Jason concludes with discussing the 'big three' of cybersecurity, which are: Network Inventory: Knowing what's on your network is crucial. This involves having a comprehensive inventory of all devices and systems connected to the network.Configuration and Patching: Keeping systems configured correctly and up-to-date with patches is essential to prevent vulnerabilities that could be exploited by malicious actors.Identity and Authentication Protection: Ensuring robust identity and authentication measures are in place to protect against unauthorized access and maintain the integrity of user accounts.

In this episode of Automox's Autonomous IT podcast, Ashley Smith speaks with Catie Adams from New Pig, who shares her journey in IT, her experience with Automox for patch management, and insights on the creating synergy between IT and security operations teams. Catie emphasizes the importance of collaboration in IT, offers advice for professionals looking to enhance their security contributions, and highlights the supportive nature of the IT community.

In this episode of Product Talk, host Peter Pflaster discusses the role of software agents in IT management with guests Carson Grogg and Tyler Schmidtke from the Automox engineering team. They explore the importance of agents in executing actions on endpoints, the engineering challenges in developing agents for various operating systems, and the rigorous testing and release processes that ensure high-quality software. The conversation also touches on future developments and the excitement surrounding upcoming features.

In this episode, Ashley interviews Bob Antos from Trine University. They discuss his extensive experience in IT, particularly within the education sector. Bob shares insights on the challenges and opportunities in endpoint management, the importance of security, and the role of automation in maturing IT environments. The conversation highlights the need for agility in IT operations and the balance between automation and human oversight.

In this episode of IT Insiders, Maddie Regis speaks with Ryan Braunstein and Mat Lee from Automox's security team about the evolution of automation in security operations. They discuss their career backgrounds, the day-to-day use of Automox for security tasks, and the innovative strategies they employ to enhance automation. The conversation also covers various tools used for advanced automation and concludes with a fun game related to video games and security.

In this episode of Heroes of IT, Landon Miles interviews Mike Burroughs, the Global Head of IT at Shockwave Medical. They discuss Mike's extensive background in IT and cybersecurity, his experiences with using Automox, and the importance of automation in improving efficiency and work-life balance for IT teams. Mike shares valuable insights on managing endpoints, the significance of curiosity in technology, and strategies for effective IT management.

The episode begins with a focus on AI-based patch management solutions, highlighting leading vendors like Automox, Flexera, and Kaseya. The discussion delves into how AI and ML-driven patch management can provide real-time risk assessments, helping prioritize critical patches and enhance cybersecurity measures.The episode then shifts to the evolving landscape of cloud infrastructure driven by generative AI advancements. The transcript reveals insights from an IBM study, indicating concerns among tech executives about infrastructure readiness for AI demands. Additionally, the discussion touches on the challenges faced by businesses in adopting AI quickly and effectively, with a prediction that 13% of businesses will adopt AI in the next three to four years.A significant development highlighted in the episode is the introduction of ChatIT by Commonwealth Bank, an AI-powered IT support chatbot built on Azure services. The chatbot, accessible via Microsoft Teams, boasts an impressive average response time of 14 seconds and over 13,000 employee interactions. This innovation streamlines IT troubleshooting, integrates with the bank's knowledge base, and hints at future enhancements to improve user experience and efficiency.The episode concludes with updates on technology advancements, including Broadcom's launch of VMware Cloud Foundation 9 and Microsoft's decision to phase out the Windows Control Panel in favor of the Settings app. The discussion emphasizes the importance of understanding Azure's true cloud consumption revenue and the implications of AI tools like Amazon Q on software development tasks. Overall, the episode provides valuable insights into the intersection of AI, cloud computing, and IT service delivery in the evolving tech landscape. Four things to know today 00:00 GigaOm Report Highlights Top AI-Based Patch Management Solutions, Featuring Automox, Flexera, and Kaseya04:49 Commonwealth Bank Launches ChatIT, AI-Powered IT Support Bot on Azure, Achieves 14-Second Response Times07:11 Windows Control Panel to Be Phased Out in Favor of Modern Settings App, Microsoft Confirms08:25 Microsoft's New Reporting Strategy Aims to Clarify Azure's True Cloud Consumption Revenue  Supported by: https://getthread.com/mspradio/https://www.huntress.com/mspradio/    All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social