Podcast appearances and mentions of john strohmeyer

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We're not just selling a service, we're selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it's not about what you do, it's about how you do it.” [Waiting..., 2005] _ “We provide a service people don't know they need, but they can't live without.” [The Grand Budapest Hotel, 2014] We'll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We're not just selling a service, we're selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it's not about what you do, it's about how you do it.” [Waiting..., 2005] _ “We provide a service people don't know they need, but they can't live without.” [The Grand Budapest Hotel, 2014] We'll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We're not just selling a service, we're selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it's not about what you do, it's about how you do it.” [Waiting..., 2005] _ “We provide a service people don't know they need, but they can't live without.” [The Grand Budapest Hotel, 2014] We'll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?

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In today's episode I am excited to speak with John Strohmeyer. John is a Tax and Estate Planning Attorney in Houston, Texas. After working in several law firms, John started his own firm about five years ago where he helps clients through the maze of estate planning, tax, & probate law to help them leave No Unfinished Business® John is active in the tax and estate planning communities like the American College of Trust and Estate Counsel, the International Tax Committee of the Tax Section of the Texas State Bar, and the ABA. He also is a regular speaker on these issues to individuals and lawyers alike. But more than just a lawyer, John is a thought leader for lawyers who want to run effective and client-centered law practice. His wonderful podcast, Five Star Counsel, which has more than one hundred episodes ask a provocative question question: "What would a law firm built by the founders of Disney, Four Seasons, Ritz-Carlton, and Zappos look like.” In his podcast he draws on interviews and his own expertise in the law and almost three years as a customer service professional as the Night Manager at the Four Seasons in Austin, Texas before law school. In our conversation we discuss his path to law as a college Zoology major and hotel manager, what is unique about a tax and estates practice, the lessons that lawyers should take from high-end experiences like the Four Seasons (and why they not be the lessons they think they should take), knowing and sharing your value as a lawyer when helping clients solve problems, the benefits of a fixed fee practice, techniques for marketing and sales other than having the lowest price product, why his dogs are on the staff page of his website, and more.

In this episode, Wayne Pollock, the founder of the Law Firm Editorial Service, interviews John Strohmeyer, proprietor of Strohmeyer Law, an estate planning, tax, and probate law firm in Houston. John is the host of two podcasts that serve different functions. The first, Five Star Counsel, answers the question, "What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like?" Before law school, John was Night Manager of the Four Seasons Hotel in Austin, Texas, where he received a crash course on best practices for client service. This podcast helps him brand himself as an authority on client service at law firms.The second podcast, No Unfinished Business, allows John to nurture his referral relationships by having referral partners discuss the areas related to estate planning, taxes, and probate that they specialize in. In this episode, John and Wayne discuss, among other things:- How his time as night manager of the Austin Four Seasons Hotel impacted his legal practice- Why he chose to host podcasts instead of writing blog posts and articles- Why he launched a podcast  focused on client service, but not on explicitly attracting clients to his firm- Why he launched a podcast focused on referral partners- His advice for lawyers who want to begin podcasting You can watch the video recording of the episode here: https://www.youtube.com/watch?v=0kftekj-Bpg. About John Strohmeyer/Strohmeyer LawJohn Strohmeyer's online bio: https://www.strohmeyerlaw.com/john-r-strohmeyer-houston-attorneyThe Five Star Counsel podcast (via Apple Podcasts): https://podcasts.apple.com/us/podcast/five-star-counsel-podcast/id1539196686The No Unfinished Business podcast (via Apple Podcasts): https://podcasts.apple.com/us/podcast/no-unfinished-business-podcast/id1611484839 About Wayne Pollock/the Law Firm Editorial ServiceLearn more about Wayne Pollock, the host of Legally Contented: https://www.linkedin.com/in/waynepollockLearn more about the Law Firm Editorial Service: http://www.lawfirmeditorialservice.comDo you have any idea how much money your firm is losing when its lawyers write thought leadership marketing and business development content themselves? Learn how much with the Law Firm Editorial Service's Thought Leadership Cost Calculator:  https://www.lawfirmeditorialservice.com/thought-leadership-cost-calculatorCheck out blog posts and videos designed to help you and your colleagues improve their content marketing and thought-leadership marketing efforts: https://www.lawfirmeditorialservice.com/bloghttps://www.lawfirmeditorialservice.com/videosDo you know a lawyer, law firm, or company serving the legal industry doing big things with their content marketing and/or thought leadership marketing that we should feature? Please email us at hello@legallycontented.com

In this episode, I talked with a real lawyer who built a customer service-focused law firm, John Strohmeyer. John discusses customer service for law firms, including the technology required to provide excellent, high-level customer service. He talks about the importance of customer service and how it can benefit a law firm. In the conversation, John describes how his experience working at the Four Seasons Hotel influenced his decision to start his own law firm. He explains that he saw how the hotel treated its customers and wanted to bring that same level of service to his law practice. He talks about how his firm is focused on customer service and how that is one of the things that sets it apart from other firms. Highlights Getting to know the guest: John Strohmeyer. - 1:23 What happened to the Astros' Owner and GM? - 2:10 How he got interested in customer service. - 4:10 Viewing the company is customer-service focused. - 7:54 The unique thing he's sharing with his clients. - 11:50 How customer service and marketing roles function in a law firm. - 14:42 What the podcast, No Unfinished Business podcast, is all about. - 18:26 The importance of a modern law firm using technology, building workflows or processes and then doing automation. - 21:26 What text expander is. - 26:17 Episode Resources Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal Connect with John Strohmeyer https://www.linkedin.com/in/johnthelawyer https://www.strohmeyerlaw.com/ https://www.fivestarcounsel.com/ No Unfinished Business Podcast Five Star Counsel Episode 66

Proprietor of Strohmeyer Law, John Strohmeyer, joined me on Ditching Hourly to talk about why he left a big hourly law firm to start his own practice and how he packages and sells fixed-fee legal services to avoid trading time for money.  John's bio:John Strohmeyer is the proprietor of Strohmeyer Law PLLC in Houston, where he guides individuals through the maze of estate planning, tax, and probate law to help them leave no unfinished business.John is board certified in both Tax Law and Estate Planning and Probate Law by the Texas Board of Legal Specialization. John is a Fellow of the American College of Trust and Estate Counsel (“ACTEC”, the cool-kids club for estate planners).John hosts the Five Star Counsel podcast, which attempts to answer the question, "What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like?"Based on his first career working for the Four Seasons Hotels, primarily as the Night Manager of the Austin property, he helps lawyers get better at client service, which helps them satisfy their ethical duties to their clients and convey their competence to their clients.Here is the link to John and Jonathan talking on Five Star Counsel:https://strohmeyerlaw.libsyn.com/fsc-rewind-ditching-the-billable-hour-w-jonathan-starkWhen he's not practicing law, he spends his time with his wife Emily and their rescued mutts Griswold, Molly, and Billy; running marathons (45 as of August 15, 2022); and homebrewing beer.----Do you have questions about how to improve your business? Things like: Value pricing your work instead of billing for your time? Positioning yourself as the go-to person in your space? Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal? Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!

If you want a high-level practice, you need high-level clients. The first step is making sure you can deliver exceptional service.   John Strohmeyer joins me to talk about how to do that, which he first learned before law school when working as a manager at a Four Seasons hotel. How did that experience help him in his law practice? Listen and find out.   Show Notes Strohmeyer Law website 5 Star Counsel (John's podcast about customer service lessons for lawyers) Commanding the Table (documentary about Commanders' Palace restaurant) Check out my 2-page outline: Digital Automation (how to use technology better to create a better law practice) BTW, I'd love to get your feedback or hear about your questions (which I'll answer in upcoming episodes).   And if you download the Digital Automation guide I'll follow up with some helpful emails to make it easier for you to take action and stay on track.   Thanks to Our Sponsors ChatterBoss is an incredible way to get help from an executive assistant that you will be paired with based on your special needs. The best way to get started is to schedule a free consultation and find out exactly how the service works, and ask any questions you might have about how they can help you specifically.    Click on this link to schedule the free 30-minute call, and you'll get a special 10% discount when you decide to sign up with ChatterBoss. Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai you're actually hiring well-trained, friendly receptionists who can respond to callers in English or Spanish.   If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of.   Plans start at $210/month for 30 calls and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans including add-ons (up to $1000).   And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.   EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.   He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.   Find out more at EmeraldCity

Shownotes can be found at https://www.profitwithlaw.com/307.   As a lawyer, you might think your main job is to guide your clients through complicated legal paperwork and proceedings. But while clients come to you for your technical and legal expertise, they're also expecting a certain level of client experience. In this episode, John Strohmeyer of Strohmeyer Law PLLC joins us. He discusses the importance of client experience. John also goes above and beyond as he also shares his simple practices to keep his clients satisfied. Finally, he talks about the limits of prioritizing client experience. Tune in to the episode if you're looking to improve and create more positive experiences for your clients. Resources mentioned:   Connect with John: Twitter Strohmeyer Law: Website | Facebook | Instagram John's podcast, Five Star Counsel Podcast   Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

Where can you plug back in and actively appreciate the things that matter in your world and at your law firm? Is it possible you are missing something remarkable right in front of you? There is likely something worthy of your focused appreciation right now that you are totally forgetting about. In this episode of The Velocity Work Podcast #143: Active Appreciation, Melissa offers advice on using active appreciation as a way to experience richness in your own life - right now and on purpose. Mentions: Ernie Svenson, Joey C. Vitale, Chelsea Williams, Chis White, John Strohmeyer, Louis CK Show Notes: (00m 37s) This week on the Velocity Work Podcast (01m 05s) March 4, doors to Mastery Group will be closed, go to https://www.velocitywork.com/join (02m 43s) Actively appreciating your life and the things in it (06m 17s) Louis CK Everything is amazing & Nobody is happy (07m 50s) Where am I being jaded right now (09m 07s) Discussion about prompting yourself to actively appreciate (11m 57s) Taking delight in what has been created and where you are right now (13m 35s) Practicing active appreciation in your work life AND personal life (16m 05s) A story about my husband's accidents this past fall (19m 47s) Choosing to practice active appreciation during tough times (23m 55s) Active appreciation as a secret sauce to richness in life (26m 02s) Using those in-between moments This Friday, March 4th the registration for Mastery Group closes. Don't miss this opportunity to join: https://www.velocitywork.com/join

Administrative tasks seem like a time suck to many lawyers, but technology can help fix that! John Strohmeyer welcomes Ivy Grey and Jon Tobin to talk about their TECHSHOW session on using tech to make administrative work easy and efficient. They discuss the balance between automation and the human element in your law firm and how to ensure a positive client experience.    John Strohmeyer is an international tax and estate planning attorney and host of the Five Star Counsel Podcast.  Ivy Grey is vice president of Strategy and Business Development for WordRake, the creator of American Legal Style for PerfectIt, and an advisor to Intelligent Editing Ltd.  Jon Tobin is founder and partner at Counsel for Creators LLC.

What does it take for law firms and legal professionals to move from analog to digital? Is it a real requirement? For today's show, Jared welcomes John Strohmeyer of the Strohmeyer Law PLLC and the voice behind the Five Star Counsel. Together, they talk about firms moving from analog to digital. John also discusses the high-touch approach and what he noticed over the years. He introduces the concept of having a Client Care Team as well as the different tools that law firms should be considering when catching up on technology. Highlights Meet the guest today. - 1:27 What's the favorite marathon that he's done and what's the favorite place of his wife whenever John forces her to tag along to? - 3:06 Why is it the wrong approach? - 6:34 People prefer going on a Space Mountain rather than going cleaning every six months. - 8:08 What is it gonna take for lawyers to move from analog to digital? - 9:11 One of the reasons John started his law firm. - 12:18 The belief is that every interaction should be really high touch. - 13:30 Convincing other attorneys who are not using technological tools to move away from the high-touch approach of running a law firm. - 13:57 Tools that law firms should be considering. - 15:50 The high touch concept: What John noticed over the years. - 18:15 “You're doing a lot of effort for a client, especially for you as an attorney”: What's his take? - 19:50 What's a Client Care Team? - 20:46 Episode Resources Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal Connect with John Strohmeyer https://www.strohmeyerlaw.com/ https://pod.link/1539196686 https://www.linkedin.com/in/johnthelawyer 

Over the weekend, the Build Back Better Act was dealt a devastating blow when Senator Manchin announced that he would not vote on the Act before the Christmas deadline. So what's the fate of the Build Back Better Act and will we still see tax changes in the near future? On this week's episode of the Wealth & Law Podcast, Brent and Rachel chat with John Strohmeyer to discuss the future of the Build Back Better Act and what clients should be doing while the proposed changes are in limbo. John Strohmeyer is the owner of Strohmeyer Law PLLC, in Houston, Texas. After earning his B.S. in Zoology from the University of Texas at Austin, John spent four years working for the Four Seasons Hotel in Austin, primarily as the Night Manager, before beginning his legal education. He earned my J.D. from the University of Texas School of Law in 2009, then earned a Masters of Law (also known as an “LL.M.”) in Taxation in 2010 from the New York University School of Law. While John's time at NYU was the end of his formal education (at least for now), he has gone on to become Board Certified by the Texas Board of Legal Specialization in both Tax Law and Estate Planning & Probate Law. John has been recognized by his peers as a Fellow of the American College of Trust and Estate Counsel, named a Texas Super Lawyer by Texas Super Lawyers by Thompson Reuters in 2019, 2020, and 2021, a Rising Star by Texas Super Lawyers by Thompson Reuters in 2015, 2016, 2017, 2018, and 2019; “Rookie of the Year” in 2016 and Outstanding Substantive Committee Chair in 2017 by the State Bar of Texas Tax Section; a 2015-2017 Fellow of the Section of Real Property, Trust and Estate Law of the American Bar Association; and a Young Leader of the American College of Trust and Estate Counsel. John can be reached at john@strohmeyerlaw.com, (713) 714-1249. His show is available on You Tube https://www.youtube.com/channel/UCDaKULB-A6Ru4tKfpZl8ozg and on Facebook https://www.facebook.com/strohmeyerlaw.

Starting your own practice isn't something they teach in law school. Join me as I sit down with legal professionals to hear firsthand accounts of just how they did it.     In this episode, Neil and John discuss: Transferring the lessons from The Four Seasons and Disney to your business.  Focusing in on what most of your clients want.  Hiring for your firm before individuals have graduated law school and passed the bar.  Answering your clients questions, and training your employees.    Key Takeaways: You don't need chicken soup and cold meds on stand by. Optimize for what your clients are dealing with and train recognition by the staff, that is free.  Do what you can do that is reasonable and available.  Allowing an apprenticeship style training program in your firm can help to give your firm great team members, but also help to teach in the moment.  Recognize the importance of your referral partners, and let them know that you are thinking of them.    "Focus in on what most of your clients want. It's not some overwhelming experience, just take care of them and make it easy." —  John Strohmeyer   Get in touch with John   Website: https://www.strohmeyerlaw.com/ (https://www.strohmeyerlaw.com/)  Podcast: https://strohmeyerlaw.libsyn.com/ (https://strohmeyerlaw.libsyn.com/)  YouTube: https://www.youtube.com/channel/UCDaKULB-A6Ru4tKfpZl8ozg (https://www.youtube.com/channel/UCDaKULB-A6Ru4tKfpZl8ozg)  Instagram: https://www.instagram.com/strohmeyerlawpllc/ (https://www.instagram.com/strohmeyerlawpllc/)  Facebook: https://www.facebook.com/strohmeyerlaw (https://www.facebook.com/strohmeyerlaw)  LinkedIn: https://www.linkedin.com/in/johnthelawyer/ (https://www.linkedin.com/in/johnthelawyer/)  Twitter: https://twitter.com/johnthelawyer (https://twitter.com/johnthelawyer)    Thank you to our sponsors! https://confirm.spotlightbranding.com/tle/ (Spotlight Branding) - A legal marketing company that works with solo and small law firms to increase referrals. Go to https://confirm.spotlightbranding.com/tle/ (https://confirm.spotlightbranding.com/tle/) for a better way to market your law practice.  http://callruby.com/lawentrepreneur (Ruby Receptionist) - Virtual receptionist & live call services that will help you grow your office (and save money), one call at a time - to learn more, go to http://callruby.com/lawentrepreneur (callruby.com/lawentrepreneur) or call 844.895.7829 https://www.marketcircle.com/ (Daylite) - The all-in-one contact relationship manager. If you feel like it's time to upgrade from spreadsheets to a CRM, visit https://www.marketcircle.com/ (https://www.marketcircle.com/) and get your first month free when you mention Law Entrepreneur. Get in touch with Neil: Website: https://thelawentrepreneur.com/ (https://thelawentrepreneur.com/) Twitter: https://twitter.com/lawentrepreneur (https://twitter.com/lawentrepreneur) Facebook: https://www.facebook.com/thelawentrepreneur/?ref=hl (https://www.facebook.com/thelawentrepreneur/?ref=hl) LinkedIn: https://www.linkedin.com/in/tyralawfirm/ (https://www.linkedin.com/in/tyralawfirm/) If you've enjoyed the podcast, http://getpodcast.reviews/id/1086406592 (please head to Apple Podcasts and leave a rating & review for the show)! It only takes a moment, and really helps me to reach new listeners. You can also http://www.thelawentrepreneur.com/ (head to the website at TheLawEntrepreneur.com) for more information on the podcast and my legal services.    Show notes by Podcastologist Chelsea Taylor-Sturkie   Audio production byhttps://www.turnkeypodcast.com/ ( Turnkey Podcast Productions.) You're the expert. Your podcast will prove it. 

What does owning a law practice really come down to?Like most businesses - your customers are paying you to move the needle and help them solve their problems. So how do you focus on what your customer needs vs. what you want to give them? Check out the great insight from John Strohmeyer on how to navigate situations like this at the link in the bio. #businesstalklibrary #businessoflaw #law #finance 

>> Get the newest LFG episodes delivered to your inbox when you Sign Up for our Newsletter.Resource Links:Check out John's recommended episode of his Five Star Counsel Podcast hereLearn how to close more online leads and create better client experiences with our Double Your Case Files MasterclassEstate planning attorney? Create stellar client experiences for more prospects when you use our growth system Seminar 3.0Just how important is good client service for law firms?If you ask attorney John Strohmeyer, he would argue that standout client service is absolutely essential for a profitable practice.For almost a decade, he was a Night Manager at the Four Seasons Hotel in Austin, Texas - a hotel chain that has based its entire foundation on the client experience.John makes the case that the quickest way to turn prospects into clients is through excellent client service, especially if they need that extra push.And while excellent client service is extremely important, it's not for the reasons you may initially think...To find out how just a few simple tweaks can transform your client's experience from good to great, tune into today's episode.In this episode:1:16 - Customer policy 4:44 - Naive expertise 7:37 - Moving the needle 11:14 - Meaningful metrics 15:06 - Employee count and when to hire an Ops person 16:48 - Making the right hire 21:20 - Using your service as marketing 23:17 - Asking for reviews 25:18 - Significantly improved referrals 30:40 - Beginning steps of a good customer experience 34:03 - Where to reach John Strohmeyer About John Strohmeyer:John spent most of his first career as the Night Manager of the Four Seasons Hotel in Austin, Texas. He knew when he started there that he would be going to law school eventually, but he didn't realize that what he learned there about taking care of clients would carry over to his legal career. After working for law firms for nearly nine years, he started Strohmeyer Law so that he could bring what he learned about client service from the Four Seasons to the legal industry. So, while his career path may have taken a detour through the Four Seasons, his goal has always been the same: take better care of individuals.If you liked this episode, please don't forget to subscribe, tune in, and share this podcast. See acast.com/privacy for privacy and opt-out information.

This week Brent joins John Strohmeyer on John's show, Tax Talk, to discuss the House Ways & Means Committee tax proposals, changes to estate planning,Continue reading

This week Brent joins John Strohmeyer on John’s show, Tax Talk, to discuss the House Ways & Means Committee tax proposals, changes to estate planning, and what to expect in the future. They cover the proposals on the estate tax exemption, changes to the treatment of grantor trusts, what they are advising their clients to do now, and much more. John Strohmeyer is the owner of Strohmeyer Law PLLC, in Houston, Texas. After earning his B.S. in Zoology from the University of Texas at Austin, John spent four years working for the Four Seasons Hotel in Austin, primarily as the Night Manager, before beginning his legal education. He earned my J.D. from the University of Texas School of Law in 2009, then earned a Masters of Law (also known as an “LL.M.”) in Taxation in 2010 from the New York University School of Law. While John’s time at NYU was the end of his formal education (at least for now), he has gone on to become Board Certified by the Texas Board of Legal Specialization in both Tax Law and Estate Planning & Probate Law. John has been recognized by his peers as a Fellow of the American College of Trust and Estate Counsel, named a Texas Super Lawyer by Texas Super Lawyers by Thompson Reuters in 2019, 2020, and 2021, a Rising Star by Texas Super Lawyers by Thompson Reuters in 2015, 2016, 2017, 2018, and 2019; “Rookie of the Year” in 2016 and Outstanding Substantive Committee Chair in 2017 by the State Bar of Texas Tax Section; a 2015-2017 Fellow of the Section of Real Property, Trust and Estate Law of the American Bar Association; and a Young Leader of the American College of Trust and Estate Counsel. John can be reached at john@strohmeyerlaw.com, (713) 714-1249. His show is available on You Tube https://www.youtube.com/channel/UCDaKULB-A6Ru4tKfpZl8ozg and on Facebook https://www.facebook.com/strohmeyerlaw.

In this episode of the Lawyers With Lives podcast, Houston, Texas Estate Planning Attorney John Strohmeyer (Strohmeyer Law) joins Attorney Steven Lefkoff (Lefkoff Law) to discuss two of his hobbies - customer service as a business owner and making his own unique LEGO creations. Check out John's podcast Five Star Counsel here: https://strohmeyerlaw.libsyn.com/1-what-is-service

Shownotes can be found at https://www.profitwithlaw.com/244.   As a lawyer, you might think your main job is to guide your clients through complicated legal paperwork and proceedings. But while clients come to you for your technical and legal expertise, they're also expecting a certain level of client experience. In this episode, John Strohmeyer of Strohmeyer Law PLLC joins us. He discusses the importance of client experience. John also goes above and beyond as he also shares his simple practices to keep his clients satisfied. Finally, he talks about the limits of prioritizing client experience. Tune in to the episode if you're looking to improve and create more positive experiences for your clients. Resources mentioned:   Connect with John: Twitter Strohmeyer Law: Website | Facebook | Instagram John's podcast, Five Star Counsel Podcast Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/   To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.   Connect with Moshe on: Facebook - https://www.facebook.com/moshe.amsel LinkedIn - https://www.linkedin.com/in/mosheamsel/

What kind of client experience is your front-of-house staff creating? Attorney John Strohmeyer gives us tips and strategies to create exceptional client experiences that are simple and inexpensive to implement. John Strohmeyer spent four years working for the Four Seasons Hotels and Resorts between college and law school, so he knows what it takes to create a remarkable client experience. Attorneys often forget that their client service coordinators and receptionists are an essential part of their sales teams. The client journey begins long before they ever meet the attorney. Clients are coming to you for solutions. Therefore, helping your clients achieve their primary objective as easily as possible should be the focus of your client experience. What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? This is the big question that John seeks to answer in his Five Star Counsel podcast. Your client experience starts as soon as a potential client contacts you. Make sure you've hired the right person to be that first point of contact. Giving your clients a roadmap that outlines your process is another simple step you can take to creating a better client experience. What You Will Learn in this Episode Where you need to shift your thinking around client experience Where to focus on differentiation that will be most impactful Simple ways to enhance your client experience that won't break your budget What to look for when hiring your Client Services Coordinator What your client really wants from you Links and Resources https://www.strohmeyerlaw.com/ https://strohmeyerlaw.libsyn.com/website/1-what-is-service Hiring & Empowering Solutions on Facebook www.hiringandempowering.com https://www.linkedin.com/in/molly-hall

In this episode, Steve Fretzin and John Strohmeyer discuss:Recognizing how lawyers and law firms are different from other types of companies.Definition of customer service for a law firm. Minimize the things that don't help you solve the problem your clients bring to you.Take care of your referral partners with exceptional service as that is where your primary business comes from.  Key Takeaways:We are all selling some sort of product and it is, primarily, one of three flavors: stuff, results, or entertainment and fun. Understanding what type of business you are changes how you do customer service. By focusing on what you do, you aren't getting distracted with other areas of law that are outside your area of focus. Consider what is good for your staff, not just your client. Get the right people in the right jobs to do things for you - you, as the lawyer, cannot do everything all the time.  "Most of this service isn't about spending more money. Clients aren't looking for you to shower them with gifts and making sure your office is decked out in marble and glass. It's taking care of things for them and making it easy." —  John Strohmeyer Connect with John Strohmeyer:  Website: https://www.strohmeyerlaw.com/Show: https://www.fivestarcounsel.com/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

№44 John Strohmeyer, Five Star Counsel and Strohmeyer LawMy guest for today is John Strohmeyer. John is the founder of Strohmeyer law - which is a tax, estate planning and probate service provider. But John is also the founder Five Star Counsel, a podcast and blog about customer care with a special focus on delivering professional services.You might be asking: Why is there a lawyer on the Elearning Podcast? Well, John is convinced that, given the shifts happening in the legal profession, he needs to evolve in the way he serves people. As he tackles the development of valuable and helpful elearning experiences in a way that reflect his professional experience, John joins the show to talk about the “service factor”     when developing and selling an online course.In this super legit conversation we talk about:

John Strohmeyer, founder of Strohmeyer Law in Houston, joins Nick Guinn (ABA/YLD District Representative) to discuss client service considerations every lawyer should consider. John explains how there is more to client service than deciding to be more like Disney or Ritz-Carlton. 

So many people right now are talking about the importance of the client experience and gift giving and wow packages that you give your clients to make them fall in love with you. I can tell you one of the most expensive lessons that I've learned myself personally is that gift giving is not going to solve your customer support and your customer experience problems.

In the final episode of our January Sprint mini-series, Melissa shares lessons learned from participants about decision making, team empowerment, customer service, and more.   Enrollment for the March Sprint closes on Wednesday, February 24th! Don't miss out; go to: velocitywork.com/sprint   Mentioned in this episode:  Episode #68: Demystifying Customer Service for Law Firm Owners with John Strohmeyer   Join Mastery Group here: velocitywork.com/join

Jared might not like superhero movies much, but WandaVision's homage to classic sitcoms and fresh take on hero life has sucked him right in. Well, or maybe his mega-crush on Elizabeth Olsen had something to do with it. Either way, tune in for six reasons you should join Jared in his weekly WandaVision viewing. But—listener beware—this monologue is riddled with spoilers! (2:16) If you haven't watched episodes 1-4, skip ahead to the guest interview, wherein Jared welcomes fellow lawyer/podcaster John Strohmeyer to chat about creating better customer service in your law firm. Defining your values can help you develop better processes that, in turn, promote client satisfaction. (9:31) Lastly, we know you've been waiting for the Rump Roast! This time, Jared quizzes John on the top trending words on urbandictionary.com. (26:02) John Strohmeyer is an international tax and estate planning attorney and host of the Five Star Counsel Podcast. This week, I talked about the new Disney+ show 'WandaVision'. So, here are my favorite Disney songs! https://open.spotify.com/playlist/5U3ZYUfpPYQU0v0ilXrYcb?si=i91FC1-tQ0eXlEzOS2lY8w Our theme song is Two Cigarettes by Major Label Interest. Our closing song is 555 by Tiger Gang. Special thanks to our sponsors Scorpion, TimeSolv, and Alert Communications.

Jared might not like superhero movies much, but WandaVision’s homage to classic sitcoms and fresh take on hero life has sucked him right in. Well, or maybe his mega-crush on Elizabeth Olsen had something to do with it. Either way, tune in for six reasons you should join Jared in his weekly WandaVision viewing. But—listener beware—this monologue is riddled with spoilers! (2:16) If you haven’t watched episodes 1-4, skip ahead to the guest interview, wherein Jared welcomes fellow lawyer/podcaster John Strohmeyer to chat about creating better customer service in your law firm. Defining your values can help you develop better processes that, in turn, promote client satisfaction. (9:31) Lastly, we know you’ve been waiting for the Rump Roast! This time, Jared quizzes John on the top trending words on urbandictionary.com. (26:02) John Strohmeyer is an international tax and estate planning attorney and host of the Five Star Counsel Podcast. This week, I talked about the new Disney+ show 'WandaVision'. So, here are my favorite Disney songs! https://open.spotify.com/playlist/5U3ZYUfpPYQU0v0ilXrYcb?si=i91FC1-tQ0eXlEzOS2lY8w Our theme song is Two Cigarettes by Major Label Interest. Our closing song is 555 by Tiger Gang. Special thanks to our sponsors Scorpion, TimeSolv, and Alert Communications.

Guests: Ryan Firth, CPA/PFS, Shehan Chandrasekera, CPA, and John Strohmeyer, J.D., LL.M. With recent Bitcoin appreciation and the IRS becoming more proactive with tracing transactions, you may have clients interested in learning more or wondering how their activities impact their taxes. In this episode of the PFP Section podcast, experts Ryan Firth, CPA/PFS, Shehan Chandrasekera, CPA, and John Strohmeyer, J.D., LL.M. respond to the following questions: When do you have a reportable tax event and how do you minimize tax? What happens when bitcoin is used to purchase personal property or a cup of coffee? What is the best way to track these transactions for tax reporting purposes? What strategies should you be aware of for your clients? Access resources related to this podcast: Note: If you’re using a podcast app that does not hyperlink to the resources, visit http://pfplanning.libsyn.com/ to access show notes with direct links. Article: Six tax planning strategies for low-cost-basis cryptocurrency Courses covering blockchain, IRS guidance, and more Video: Blockchain and cryptocurrencies: what you need to know This episode is brought to you by the AICPA’s Personal Financial Planning Section, the premier provider of information, tools, advocacy and guidance for professionals who specialize in providing tax, estate, retirement, risk management and investment planning advice. Also, by the CPA/PFS credential program, which allows CPAs to demonstrate competence and confidence in providing these services to their clients. Visit us online at www.aicpa.org/pfp to join our community, gain access to valuable member-only benefits or learn about our PFP certificate program. Subscribe to the PFP Podcast channel at Libsyn to find all the latest episodes or search “AICPA Personal Financial Planning” on your favorite podcast app.

This week, customer service expert John Strohmeyer joins Melissa for a discussion about the importance of having seamless processes before you aim for the "above and beyond" as far as service goes. 1. Check out John's podcast: Five Star Counsel 2. Learn more about John Strohmeyer.  3. Don't know about Joshie? Check out the story of the lost giraffe that was returned with pizazz here. 4. Learn about Zappos' longest customer service call to date. 5. To learn more about Mastery Group, go to: velocitywork.com/join

Welcome to the Five Star Counsel Podcast! We're excited to help you fine-tune and level up your client service. Our host John Strohmeyer gives us the show's main focus and a brief preview of what's to come on our podcast. FiveStarCounsel.com Get our FREE client service whitepaper!

John Strohmeyer is the proprietor of Strohmeyer Law PLLC in Houston where he assists individuals and their business with cross-border tax planning, estate planning, and estate administrations. John is board certified in both Tax Law and Estate Planning and Probate Law by the Texas Board of Legal Specialization. John is the Chair of the International Tax Committee of the State Bar of Texas Tax Section, was named Rookie of the Year by the Tax Section of the State Bar of Texas, was a 2015-2017 Fellow of the American Bar Association Section of Real Property, Trust and Estate Law, and was a Young Leader of the American College of Trusts and Estates Counsel.  After earning a BS in Zoology from the University of Texas at Austin, he spent four years working for the Four Seasons Hotel in Austin, primarily as the Night Manager, before heading to law school. When he's not practicing law, he spends his time with his wife Emily and their rescued mutts Griswold, Molly, and Billy; runs marathons (43 as of March 1, 2020); homebrews beer; and writes about client service issues for professionals.   Listen to this informative Grow Your Business and Grow Your Wealth podcast episode with John Strohmeyer about cross border tax planning, estate planning, and estate administration.   Here are some of the beneficial topics covered on this week’s show: ●    Why it’s better to let someone else take on your risk as a new lawyer. ●    How estate plans need regular care and maintenance to best serve you. ●    Why people need estate planners to help protect their assets. ●    How people should always be thinking about tax planning. ●    How you can minimize your estate taxes each year.   Connect with John: Links Mentioned: strohmeyerlaw.com Twitter @johnthelawyer Instagram @strohmeyerlawpllc Facebook facebook.com/strohmeyerlaw LinkedIn linkedin.com/in/johnthelawyer Connect with Gary: Website sbadvisors.cc/ Facebook facebook.com/SmallBusinessAdvisors LinkedIn linkedin.com/in/gary-d-heldt-jr-388a051/ Learn more about your ad choices. Visit megaphone.fm/adchoices

It is quite clear that lawyers could use some work on client service. In our last episode, we talked about the Clio Legal Trends Report, which made that abundantly clear. In this episode, Megan sits down at Clio Con 2019 with John Strohmeyer to talk about how lawyers can plan to better serve clients in 2020. Resources Mentioned: Lawyers Gone Ethical Episode 65 Five Star Counsel Guest Info: John Strohmeyer – Website and LinkedIn Thanks for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions or recommendations for specific resources: Twitter Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.  

It’s a very special edition of On The Road . . . welcome to the brand new game show, Legal Trends Retort!  At the 2019 Clio Cloud Conference in sunny San Diego, Clio COO George Psiharis hosts contestants Chad Burton, Erin Gerstenzang, Jennifer Reynolds, and John Strohmeyer in this game show based entirely on the thrilling data in the 2019 Legal Trends Report. Who will win? Tune in for more.

At Clio Cloud Conference 2019, host Gyi Tsakalakis talks with John Strohmeyer about his tips for delivering an exceptional client experience. He encourages lawyers to carefully consider who their client population is in the marketplace and then develop an experience based around this target. Gyi and John also discuss the importance of obtaining meaningful feedback from clients and utilizing technology that promotes easier interactions. John Strohmeyer is an international tax and estate planning attorney who focuses on foreign tax compliance and high-net-worth estate planning for individuals. Special thanks to Clio for sponsoring this episode.

Lawyers are terrible at customer service.  Many bar complaints could be prevented with far better client service.  We have all experienced amazing service at other businesses -- five star restaurants or hotels, local businesses that deeply care about the customer, and others.  Today's guest John Strohmeyer -- estate planning and international tax lawyer -- shares with listeners his experiences at the Four Seasons and how they can apply to lawyers.   John and Megan talk about: - John's experience at the Four Seasons - Lawyers' failings in taking care of clients - How lawyers can learn about hiring and service by studying the Four Seasons model - How John is teaching lawyers to do better - A great story of a missed wake-up call, a chartered plane, and a raving Four Seasons fan Resources: John's article on client service here Guest Info: John Strohmeyer - Website and LinkedIn Thanks for listening! Don't forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this podcast. Rate and Review this show in Apple Podcasts, Stitcher Radio, Google Play, and Tunein and be sure to share this podcast with a friend. Be sure to connect with me and reach out with any questions or recommendations for specific resources: Twitter Facebook LinkedIn Website Email me at megan[at]zaviehlaw[dot]com This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matters, be sure to consult with an attorney regarding your specific needs.

In this episode, we talk with John Strohmeyer about his time working at The Four Seasons Hotel, and how he is using his experience working there to shape the culture and model of his law firm.

In this episode, we talk with John Strohmeyer about his time working at The Four Seasons Hotel, and how he is using his experience working there to shape the culture and model of his law firm.

We may be biased but podcasts are a great tool for lawyers whether you’re looking for tips or need a little encouragement. In this episode of the State Bar of Texas Podcast from the State Bar of Texas Annual Meeting, host Rocky Dhir talks to John Strohmeyer and Teresa Waldrop about the benefits of podcasts and how you can effectively use them to improve your practice. They discuss some of the tips and tricks they’ve learned in their own listening and how they’ve found time to listen as busy lawyers. John Strohmeyer is an international tax and estate planning attorney who focuses on foreign tax compliance and high-net-worth estate planning for individuals. Teresa Waldrop has extensive experience in representing non-participant spouses in negotiating, settling and litigating divorce disputes at the Law Office of Teresa J. Waldrop.

This episode, Gyi and Kelly are joined by Attorney John Strohmeyer, to discuss what five-star customer service looks like in the legal profession.   Show notes:  Principles of Service Friendly Connected Prepared Consistent Efficient Adaptive Four Seasons Service Initialism Smile Eye contact Recognize Voice Informed Clean Everyone What can lawyers do to improve right now? Smile Name usage, including during phone calls Systematize routine interactions  Empower your employees  Not "how are we doing?", but "what can we do better?" and "what are we doing well?" Ask your clients.  Mentions:  - Trello - Jordan Furlong   More about John:  John Strohmeyer's practice focuses on tax and estate planning, and includes resolving international tax issues.     John is the Co-Chair of the International Tax Committee of the State Bar of Texas Tax Section, was named “Rookie of the Year” by the Tax Section of the State Bar of Texas, was a 2015-2017 Fellow of the American Bar Association Section of Real Property, Trust and Estate Law, and is a Young Leader of the American College of Trusts and Estates Counsel.    Between college and law school, he spent four years working for the Four Seasons Hotel in Austin, primarily as the Night Manager, before heading to law school.    When he’s not practicing law, he spends his time with his wife Emily and their rescued mutts Griswold and Molly, runs marathons (39 as of January 31, 2018), homebrews beer, and volunteers with the Boy Scouts. He is very active on Twitter, so follow him at @johnthelawyer