The ASHHRA Podcast

In this week's Monday News Drop, co-hosts Bo Brabo and Luke Carignan get real about the future of HR — and why the next evolution of workforce planning is already here.From predictive analytics and skills ontologies to workplace flexibility and AI, Bo and Luke dig into what every HR leader should be thinking about as technology reshapes hiring, training, and team performance.This episode isn't just theory — it's a candid conversation about how data can help HR move from reacting to predicting, and from managing to truly leading.

In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Darlene Stone, Senior Vice President and Chief Human Resources Officer at Bayhealth, for a powerful conversation about the past, present, and future of healthcare HR.Darlene has seen it all, from the days of typewriters and paper timecards to today's AI-driven workflows. With over 30 years in healthcare, she's done every job in HR and brings a uniquely grounded perspective on what truly matters: people.

In this week's Monday News Drop, co-hosts Luke Carignan and Jeremy Sadlier dig into a treasure trove of 2025 healthcare HR data points, unpacking what's really happening across the industry and what the numbers mean for the people on the front lines.From anxiety and depression among nurses to workplace violence and the growing shortage of support staff, this episode shines a light on the challenges healthcare HR professionals must confront head-on. Luke and Jeremy keep it real with practical ideas, tough questions, and even a few laughs along the way.

In this eye-opening episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan welcome Kinjal Patel and Brady Heiner from RxBenefits to demystify the complex world of pharmacy benefit management (PBMs). As costs skyrocket, driven by specialty drugs accounting for 50% of spend from just 2% of prescriptions, HR leaders face fiduciary risks, hidden contract clauses, and potential class-action lawsuits. Kinjal and Brady reveal how transparent PBMs differ from traditional models, why "transparency" claims often fall short, and how RxBenefits operates as a client-aligned Pharmacy Benefits Optimizer with 3 million members' negotiating power.Discover actionable strategies for hospitals and health systems to leverage in-house pharmacies, avoid rebate pitfalls, and conduct essential market checks and audits. The duo emphasizes the critical fine print in PBM contracts (e.g., CVS, Express Scripts, OptumRx) that can erode savings if overlooked. RxBenefits offers free, comprehensive contract analyses to uncover hidden opportunities and protect your organization.Key takeaways for healthcare HR professionals:Understand true PBM transparency vs. marketing hype… demand bias-free alignment.Specialty drugs dominate costs; optimize high-dollar prescriptions for massive savings.Hospital pharmacies are goldmines; structure contracts to maximize rebates and utilization.Fiduciary duty demands expertise; avoid legal risks with proactive audits.Don't DIY pharmacy benefits; partner with consultants for smarter plan design and pricing.A must-listen for HR managing escalating drug spend and compliance. Take control… request your free RxBenefits analysis today!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Hosts Bo Brabo and Luke Carignan sit down with Heather Zarzycki, Director of Total Rewards at Adventist Health, for a candid conversation about what's really changing in healthcare compensation, why transparency isn't the enemy, and how HR leaders can adapt to the realities of wage compression, remote work, and AI.

In this lively and thought-provoking episode, co-hosts Bo Brabo and Luke Carignan sit down with Elizabeth Babb, System Director of Human Resources at Spartanburg Regional Healthcare System, for a conversation that blends humor, heart, and hard-hitting insights about modern HR leadership.Elizabeth, a lifelong Spartanburg native and self-proclaimed “hilarious dog mom,” brings her infectious energy and wealth of experience across industries to the table as she dives into the art and science of total rewards. From introducing paid parental leave to strengthening benefits education and employee engagement, Elizabeth reveals how communication, not cost, is often the secret ingredient to driving employee satisfaction and retention.

Monday News Drop: Education Reform, Pharmacy Savings & The Future of Healthcare WorkforceThis week on The ASHHRA Podcast, co-hosts Bo Brabo, Luke Carignan, and Jeremy Sadlier tackle three headlines shaking up healthcare HR and workforce strategy: education pipelines, rising benefit costs, and how leadership can get ahead of both.

In Episode 184 of The ASHHRA Podcast, host Luke Carignan sits down with Amanda Ellis, Vice President of Total Rewards at SSM Health, for an inspiring conversation about her dynamic HR journey and innovative approach to total rewards. Amanda shares her story, from her Florida Gator roots to marrying her high school sweetheart and raising a family while climbing the HR ladder. Starting with an internship in Gainesville, she navigated talent acquisition, benefits, and compensation, leading to director roles at AdventHealth and Adventist Health before joining SSM Health. Her career thrives on mentorship and connections, forged through events like the ASHHRA Executive Summit, where she encourages HR pros to build lasting industry relationships. Amanda's total rewards philosophy centers on transparency and education, empowering caregivers to understand their compensation, benefits, and retirement plans so they can focus on patient care. She tackles challenges like wage compression and multi-state benefits complexities with a strategic, analytics-driven mindset, advocating for multiyear plans to strengthen offerings. Beyond perks like pizza parties, Amanda's engagement surveys reveal employees crave growth opportunities over raises, prompting leaders to redefine career development. Trust and collaboration are her leadership cornerstones, driving her rapid rise and impact. Amanda and Luke brainstorm future conference ideas, like a rapid-fire panel on real HR scenarios—let us know if you want this at ASHHRA 2026 in Savannah! A must-listen for HR leaders seeking actionable strategies to elevate total rewards and employee well-being. From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

We're excited to bring you the latest episode of The ASHHRA Podcast, where host Luke Carignan sits down with Jennifer Law, CHRO of Vail Health, for a truly heartfelt conversation about the realities—and rewards—of working in healthcare HR nestled in the picturesque mountains of Colorado.Here's what you'll find inside this episode:Life & Work in “Paradise” Jen kicks off by sharing what it's really like working in Vail, Colorado—beyond the stunning views and outdoor perks. From the logistical challenges of living in a remote, resort-driven community to the high cost of living and housing shortages, Jen sheds light on unique factors shaping the Vail Health employment experience.Staffing & Recruitment: The Outdoor Draw With Vail Health recruiting for roles ranging from clinical to environmental services, Jen explains why lifestyle fit—and a genuine love of the outdoors—can make or break retention. She also discusses the impact of the local housing market and how creative approaches are needed to attract and retain talent in such a unique location.Culture, Community & Real Retention Jen and Luke dig deep on what it really takes to keep employees engaged beyond salary. Vail Health's secret? Building authentic community. From book clubs to run clubs, they focus on fostering relationships that help new arrivals find their circle outside of work—for both well-being and improved retention.Lessons on Burnout & Well-being Burnout isn't just about workload. It's often about what's missing, not just what's excessive. Jen talks mental health, building authentic support systems, and the value in nontraditional “benefits” like flexibility and peer connection.Building Great Places to Work, on Purpose Jen's guiding principle is all about intentionality: communities, programs, and leadership development that let people bring their best to work. Her passion for HR shines in her belief that work should be a good environment—where anyone can grow, connect, and truly enjoy what they do.A Few Gems for Your Week:"People are people. You know this area, you know the community." — On how local knowledge often outweighs industry experience“Everyone should have to work in hospitality at some point.” — Spot-on advice for empathy and service"We're intentional about building authentic connections—engagement doesn't have to be expensive!"If you've ever been curious about life and HR work in a mountain community, or you're seeking inspiration for employee engagement that actually works, you won't want to miss this conversation.Stay tuned for our next episode…and don't forget to register for the ASHHRA conference in Savannah this May!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Recorded live at the 2025 ASHHRA Executive Summit in Savannah, host Luke Carignan (sans traveling co-host Bo Brabo) sits down with Jaclyn Thomson, Director of Employee & Labor Relations at Vanderbilt University Medical Center in Nashville, TN. Jaclyn shares her unique journey from psychology and counseling to HR mastery, blending empathy with strategic ER. Amid talent shortages and operational challenges, she offers practical wisdom on investigations, union avoidance, and fostering positive workplace cultures—reminding us: Appreciate others; it goes a long way.Jaclyn dives into her 14 years at West Virginia University Medicine, where proximity to operations sparked a passion for ER. She emphasizes understanding the "why" behind healthcare functions to better support leaders and staff. For early-career HR pros: Shadow ops, ask questions, and immerse yourself. On tough ER tasks like investigations: Stay neutral, thorough, and empathetic—focus on facts while humanizing the process. Union avoidance? Be proactive: Address issues early, build trust, and engage employees to prevent escalation.Key takeaways for healthcare HR leaders:ER Fundamentals: Merge counseling skills with HR—listen actively, remain unbiased, and prioritize empathy in high-stakes situations like terminations or grievances.Operational Insight: Don't silo in HR; learn hospital ops through shadowing, questions, and cross-departmental exposure to align strategies with real-world needs.Investigations Best Practices: Approach with neutrality; gather facts, document thoroughly, and focus on resolution—avoid bias to ensure fair outcomes.Union Prevention: Foster open communication and address pain points early; proactive engagement reduces union risks in competitive markets.Positive Culture Building: Combat negativity in ER by celebrating wins—simple appreciation boosts morale and retention.Career Growth: For aspiring ER pros, seek diverse experiences; Jaclyn's path from psych to ER highlights adaptability's value.Nashville Shoutout: Check out Rec Fest (Oct 15-16) at Centennial Park—HR's "Lollapalooza" with tents, speakers, and networking.A must-listen for HR navigating ER's emotional demands in healthcare. Jaclyn's insights inspire resilience and positivity—control what you can!Join us at the ASHHRA26 Annual 2026 Conference in Savannah May 17 – 19. Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

We're excited to bring you highlights from this week's “Monday News Drop” episode of The ASHHRA Podcast! Co-hosts Luke Carignan and Bo Brabo were back in the studio to tackle two of the hottest topics shaping healthcare HR today: a shakeup in leadership expectations and the non-stop momentum of AI.Episode Highlights1. No One Wants to Lead! Luke and Bo dove into an eye-opening article on “Conscious Unbossing” – a rising Gen Z trend where employees are opting out of formal leadership roles in favor of deepening subject matter expertise. The big takeaway? People want career growth options that DON'T require managing others!Key discussion points:Rethinking career pathing beyond the “leadership ladder”Lending respect and recognition to subject matter experts (SMEs), even when they choose not to manage peopleBuilding parallel career tracks, lateral moves, and project-based recognition for non-managerial talentHumility in the workplace: Valuing leaders AND non-leader contributors2. AI Isn't the Future—It's the Present Every HR article (and podcast!) these days is talking about AI. Bo and Luke stressed the urgency around not just learning about AI, but also actively implementing and adapting to it—especially agentic AI in HR functions like talent acquisition.Organizations that delay AI adoption risk falling dangerously behind the competition—think “flip phone vs. iPhone.”AI is shifting HR from transactional work to strategic ‘people architect' roles—are you ready to evolve?HR positions won't disappear, but tasks ARE changing: repurposing roles, reskilling teams, and continuously learning is the name of the game.Don't be afraid to learn! Even if you're near retirement, find your AI enthusiast successor and help them lead the charge.3. Trending Topic: Staff Well-Being & the Power of the SME Bo and Luke touched on staff well-being—mental health, burnout prevention, and flexible scheduling—as top priorities for healthcare HR, emphasizing that SMEs in these areas can lead important change without managing teams.Fun FavoritesRedefining generational names (RIP, “Generation PT Cruiser”!).The coming age of affordable AI-powered robots—the Jetsons' future is closer than you think.What's Next? ASHHRA's Annual Conference is coming to Savannah on May 17-19, 2026! Check the show notes or ASHHRA website for more info, and join us LIVE on the podcast at the event.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this engaging solo-hosted episode (Bo's out traveling!), Luke Carignan chats with Erica Samalis, Director of HR Business Partners at Tufts Medicine. Erica shares her pivot from pre-med to HR via business school, her 12 years at Children's National in DC, and her return to New England roots. Amid talent shortages and industry shifts, she discusses elevating HRBPs to strategic roles, workforce development, AI's potential, and fostering engagement in a changing healthcare landscape.Key takeaways for healthcare HR leaders:HRBP Evolution: Shift from transactional ER to strategic advising—build trust through rounding and proactive support.Workforce Planning: Focus on succession, internal mobility, and new business lines; partner with operations for talent pipelines.Talent Shortages: Address nursing/tech gaps with education investments, global sourcing, and retention strategies—emphasize culture over perks.AI in HR: Use for efficiency (e.g., chatbots, screening) but preserve human elements; frees time for high-impact work like development.Employee Engagement: Leverage surveys, DEI, and perks (e.g., pet insurance, tuition); prioritize mental health and flexibility.Industry Insights: Innovate amid change—share ideas via networks like ASHHRA for collaborative solutions.A must-listen for HR driving strategic impact in healthcare. Erica's journey inspires adaptability!Join ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this lively episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Michelle Nicholl, CHRO in Las Vegas, NV. With a diverse career spanning call centers, hospitality, banking, and 15 years in healthcare, Michelle shares her unscripted journey—from building and dismantling an HR department during an FDIC closure to tackling talent shortages in Vegas' competitive market. Amid casino perks and nursing gaps, she discusses innovative strategies for recruitment, retention, and employee well-being.Key takeaways for healthcare HR leaders:Talent Competition in Vegas: Battle hospitality giants with flexible benefits like pet insurance and tuition assistance; leverage internal mobility and education partnerships to fill gaps.Nursing Shortages: Address 30-40 open RN roles with targeted sourcing, traveler conversions, and residency programs—focus on retention to combat burnout.Employee Engagement: Implement rounding, "lunch and learns," and DEI initiatives; prioritize mental health and work-life balance to boost morale.AI & Tech in HR: Use AI for efficiency (e.g., chatbots, screening) but maintain human touch; explore tools like Workday for streamlined operations.Diverse Backgrounds: Bring non-healthcare experience for fresh perspectives—adapt hospitality's customer service focus to patient care.Personal Touch: Foster trust through visibility and empathy; celebrate wins with events and perks to build a supportive culture.A must-listen for HR navigating competitive landscapes and shortages. Michelle's real-world wisdom inspires resilience!Join ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Suzanne Kercher-Liedke, Director of Talent Acquisition at Hoag Health System in Orange County, CA. From her unexpected start in recruiting (post-agricultural business major) to scaling Hoag from 2,700 to 10,000 employees, Suzanne shares her 22-year journey and forward-thinking approaches to talent challenges amid shortages and competition.Explore Hoag's evolution into a fully integrated system, emphasizing candidate experience, recruiter empowerment, and bold ideas like "night owl" recruiting shifts to engage passive talent after hours.Key takeaways for healthcare HR leaders:Flexible Recruiting Shifts: Pilot non-traditional hours (e.g., noon-8pm) to boost productivity and work-life balance… ideal for night owls or family schedules.Candidate Experience Focus: Prioritize empathy, transparency, and quick feedback; treat applicants like VIPs to stand out in competitive markets.Recruiter Development: Invest in training, branding, and AI tools; empower teams with autonomy to innovate and reduce turnover.Addressing Shortages: Tackle nursing gaps with targeted sourcing, partnerships, and internal mobility… adapt to Gen Z's values for authenticity and growth.AI & Branding: Use AI for efficiency (e.g., chatbots, screening) while maintaining human touch; leverage employer branding to attract top talent.Team Culture: Foster collaboration and fun… Suzanne's all-hands rollout of flexible shifts could spark retention wins.Inspiring for HR transforming TA in healthcare. Suzanne's open-minded vibe reminds us: Innovate boldly!Join ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this week's Monday News Drop, co-host Bo Brabo is joined by Jeremy Sadlier for a deep dive into three powerful stories shaping the future of healthcare HR. From building tomorrow's workforce to protecting today's talent, this episode connects the dots between education, staffing, and leadership sustainability.

In this insightful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Cyann Peterson, Recruiting Operations Lead at Tenet Healthcare. With a unique journey from agriculture and NASCAR roots to agency recruiting at Apex Systems, Ascension, HCA, and now Tenet, Cyann shares her evolution into TA Ops. She dives into optimizing processes, tech stacks, and team enablement in large-scale healthcare recruiting—drawing from experiences like boosting Ascension's career site to millions of applications via Google for Jobs.Cyann emphasizes curiosity, problem-solving, and bridging gaps between recruiters and leaders to drive efficiency amid talent shortages.Key takeaways for healthcare HR leaders:Path to TA Ops: Start in recruiting, show curiosity in processes—titles vary (e.g., TA Partner, Project Manager); leverage skills like SEO and tech integration for growth.Tech Stack Essentials: Use ATS (e.g., Workday) for compliance, CRM (e.g., Phenom) for personalization; integrate AI for efficiency without replacing human touch.Process Optimization: Focus on root problems—streamline requisitions, enhance candidate experience; prioritize user-friendly tools to reduce recruiter admin time.SEO & Visibility: Optimize job postings with keywords, FAQs, and schema markup; aim for Google for Jobs dominance to attract passive talent.Team Enablement: Train recruiters on tools; foster collaboration between TA Ops and leaders for scalable solutions—curiosity drives innovation.Career Advice: Network, ask questions; TA Ops offers exposure across HR/IT—ideal for process-driven pros seeking impact.A must-listen for HR transforming talent acquisition in healthcare. Cyann's practical wisdom inspires actionable change!Join us at ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this energizing episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Shaina Lane, Senior Leadership Development Specialist at AccentCare. With a background in sports medicine and healthcare operations, Shaina shares her pivot to HR and her passion for building better leaders. Drawing from her book Leadership Is Easy, Said No One Ever: 11 Habits to Learn Early So You Can Lead Expertly, she tackles common pitfalls like reactive "shitty" leadership and offers actionable strategies for proactive growth.Shaina emphasizes shifting from task management to people development, especially in healthcare's high-pressure environment. From promoting technical experts without mindset training to fostering curiosity and vulnerability, her insights empower HR pros to create resilient teams amid talent shortages.Key takeaways for healthcare HR leaders:Mindset Shift: Promote experts into leadership? Train them on proactive habits like curiosity, vulnerability, and self-awareness to avoid reactive pitfalls.11 Essential Habits: Build routines for meaningful 1:1s, difficult conversations, feedback, and professional development—free guides available at shainalane.com.ROI on Development: Unskilled managers cost $126K/year in turnover and conflict; invest early to boost retention and productivity.Curiosity & Vulnerability: Encourage leaders to ask questions and admit gaps—fosters innovation and trust in fast-paced healthcare.Resources Galore: Grab Shaina's book for practical tools; pair with classics like Crucial Conversations for comprehensive growth.Self-Start Leadership: Don't wait for org-wide programs—HR can drive change with simple habits and data-backed business cases.A must-listen for HR navigating leadership challenges in healthcare. Shaina's real-talk approach inspires immediate action!Register for ASHHRA 2026 in Savannah at ashhra.org!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this captivating episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan sit down with Dr. Tali Lando, a board-certified pediatric otolaryngologist at Westchester Medical Center Health Network in New York. Dr. Lando shares her inspiring path to medicine, from volunteering in NICUs and sign language interpreting to rigorous training at Cornell, Columbia, and CHOP. Now a mother of three, she balances high-stakes surgeries with family life, offering raw insights into the demands of pediatric ENT surgery.Dr. Lando discusses her new book, Breathless: Surgical Tales from the Brink (and Back), blending gripping stories of life-saving procedures, like removing a button battery from a child's esophagus, with personal reflections on burnout, motherhood, and resilience. From COVID challenges to the joy of hard work, her experiences highlight the human side of healthcare, reminding HR leaders of the dedication behind clinical roles.Key takeaways for healthcare HR professionals:Path to Passion: Early volunteering sparked Dr. Lando's career; encouraging similar opportunities to inspire future clinicians amid talent shortages.Work-Life Balance: As a surgeon-mom, she stresses self-care, boundaries, and finding joy in the process… lessons for supporting overworked staff.Surgical Realities: Hear about airway emergencies and the emotional toll; HR can foster empathy through cross-departmental storytelling.Dedication & Perseverance: In a fast-paced world, emphasize hard work over quick rewards to build resilient teams.Book Insights: Breathless humanizes medicine; use it for team discussions on compassion and innovation.Fun Tip: Lululemon's first-responder discounts… perfect for healthcare perks!A must-listen for HR pros supporting clinical heroes, blending inspiration with practical wisdom. Tune in for tales that bridge the gap between HR and the OR.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Kick off your week with the inaugural "News Drop" episode of The ASHHRA Podcast! Hosts Luke Carignan, Bo Brabo, and new co-host Jeremy Sadlier (ASHHRA CEO) deliver a fresh weekly roundup of top healthcare HR headlines. From critical staffing shortages to AI's role in HR, they break down trends, stats, and implications—sparking discussions on innovative solutions for HR pros.Key headlines & insights:Staffing Shortages Escalate: Physician gap hits 124K by 2033; need 200K nurses yearly, with 450K RN deficit by 2025. Factors: Aging population, limited nursing schools, burnout (30% of nurses eyeing exits). Impact: 12% higher mortality per extra patient/nurse. Call for university partnerships and global talent pipelines.AI in HR: Boon or Bust?: 83% of HR leaders lack right tech; only 59% use analytics, 54% automation. Debate on AI reducing admin vs. risking impersonal HR—emphasize freeing staff for meaningful support.Burnout & Mental Health: 58% of employees burned out; 45% report mental health decline. Build cultures of trust and flexibility to retain talent.HR Visibility: Jeremy shares site visit stories—remote HR erodes trust; prioritize on-site presence.A must-listen for staying ahead in healthcare HR. Tune in weekly for actionable insights!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this special RxBenefits-sponsored episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan explore the dynamic pharmacy benefits landscape with experts Sarah Hearn and Wes Hill (Director of Compliance & Legal Operations). Amid the busiest legislative season yet—over 1,500 bills—they discuss PBM reforms, ERISA challenges, compounding alternatives for GLP-1 drugs like Ozempic, 340B pricing, and emerging lawsuits. Gain insights on transparency, cost savings, and compliance for healthcare HR pros navigating employee benefits.Key takeaways for healthcare HR leaders:Legislative Surge: 1,500+ state bills target PBMs, carriers, and more; expect increased reporting burdens but better data for informed decisions.ERISA Erosion Risks: States challenge federal uniformity—multi-state plans face conflicting laws; monitor for compliance headaches.Positive Reforms: New mandates empower plan sponsors with PBM data; leverage 340B and coupons to cut costs (e.g., Wegovy from $1,000 to $100/month).Compounding & Innovation: Affordable GLP-1 alternatives via telehealth, but ensure safety and avoid controlled substance pitfalls.Lawsuits to Watch: Oklahoma ERISA win; Arkansas PBM permit ban challenges interstate commerce—outcomes could reshape operations.Action Steps: Demand vendor transparency; align with ERISA; educate teams on benefits to prevent misuse and optimize savings.Essential listening for HR managing rising pharmacy costs and regulations. Spark curiosity—reach out to RxBenefits for guidance!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Lisa Kemph, CHRO at Brooks Rehabilitation in Jacksonville, FL. With 30 years in HR across six industries, Lisa shares her journey from logistics to healthcare, emphasizing emotional intelligence, leadership development, and building a people-first culture amid rapid organizational growth.Lisa offers timeless advice on work-life balance, including marriage tips like maintaining humor, giving grace, and ditching the "50/50" myth—lessons that echo in professional relationships. She dives into Brooks' focus on recruitment, retention, and skilling up talent through a holistic career development strategy aligned with employee needs and organizational values.Key takeaways for healthcare HR leaders:Recruitment & Retention: Keep the focus sharp; align initiatives with being an employer of choice and best-in-class HR.Leadership Development: Start with a comprehensive strategy via surveys and leader input; use a buy/build approach with blended learning (e-learning, in-person, self-directed).Emotional Intelligence: Certify and integrate EQ for self-awareness and better team dynamics—essential in high-stakes healthcare.Growth Mindset: Skill up existing talent amid shortages; revise strategies annually to fill gaps and support career seasons.Work-Life Parallels: Apply grace and 100/100 effort from personal life to leadership; break negative cycles proactively.Awards & Recognition: Celebrate teams like Learning & Development for impactful contributions.A must-listen for HR pros seeking actionable strategies on talent development, culture building, and personal growth. Lisa's insights remind us: Work the plan to advance your goals.Listen now on ASHHRA.org or Apple Podcasts. Join us at the ASHHRA Conference in Savannah, May 17-19, 2026! (register here)From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Maxine Carrington, Chief People Officer, and Matt Kurth, Deputy Chief People Officer at Northwell Health. Fresh from the ASHHRA Executive Summit in Savannah, they explore how Northwell—a powerhouse with 104,000 employees, 28 hospitals, and recent mergers like Nuvance Health—navigates massive changes while fostering a bold, people-first culture.Maxine and Matt discuss leadership transitions (including CEO Michael Dowling's retirement), Epic's largest-ever EMR rollout, UKG implementation, and digital transformation. They emphasize Northwell's mission as a "movement" to raise health standards, driven by curiosity, humility, and innovation. From HR overhauls to psychological safety via book clubs on Amy Edmondson's "The Fearless Organization," they share strategies for employee engagement and whole-family well-being.Key takeaways for healthcare HR leaders:Bold Leadership & Succession: Manage executive retirements with advisory roles and knowledge transfer for seamless transitions.Cultural Innovation: Embrace "just a little unsatisfied" mindset to drive progress; learn from failures and external partners.Employee Experience Elevation: Use AI, data nudges, and family-inclusive benefits to support whole-person health and proactive care.HR Transformation: Shift priority-setting to customers; align OKRs with operations for impactful solutions.Community Impact: Extend wellness education to households; incentivize healthy actions to catch issues early.Discover how Northwell turns challenges into opportunities, inspiring HR pros to demand innovation and accountability. A must-listen for those in healthcare leadership, employee well-being, and organizational culture.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Sandeep Randhawa, Chief People Officer at Renown Health in Reno, Nevada. Recorded in the dog days of summer 2025, Sandeep shares his transformative approach to creating a people-first culture at Renown, a not-for-profit health system serving a 100,000-square-mile region with 8,000 dedicated employees.Sandeep dives into Renown's deliberate people strategy, emphasizing why "people first" is more than a buzzword. Post-COVID, Renown's leadership, led by CEO Dr. Brian Erling, committed to aligning strategic initiatives with a focus on empowering employees to deliver exceptional care. From revising organizational values to include "people first" to fostering community partnerships, Sandeep reveals actionable steps for sustainable workforce development.Key insights for healthcare HR leaders:Define "People First": Renown's vision prioritizes compassion, collaboration, and valuing employees to enhance community impact.Daily Commitment: Embed people-first principles through transparent communication, mission moments, and recognition programs like "Every Day Amazing."Strategic Focus: Sandeep spends 80% of his time on forward-thinking people strategies, from workforce development to professional growth, ensuring alignment with long-term goals.Cultural Transformation: Transparent town halls and employee feedback shape a culture of trust, loyalty, and pride, even in tough financial times.Discover how Renown grew from 7,200 to 8,000 employees by prioritizing people over quick financial fixes, fostering a culture that resonates from the workplace to the community. Sandeep's insights, drawn from his extensive experience at CommonSpirit and Dignity Health, offer a roadmap for healthcare leaders navigating complex environments.Tune in for practical tips on building a resilient, engaged workforce and learn why putting people first is the key to organizational greatness. Listen now on ASHHRA.org or Apple Podcasts. Connect with Sandeep on LinkedIn for more HR wisdom!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this powerful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down live from Savannah, GA, with Alysia Price, CHRO of UNC Health Appalachian. As the one-year anniversary of Hurricane Helene approaches, Alysia shares her firsthand account of the devastating storm that ravaged western North Carolina, turning routine rain into catastrophic flooding, road washouts, and power outages.Discover how UNC Health Appalachian navigated volatile, uncertain, complex, and ambiguous (VUCA) environments—far beyond typical hurricane prep. From impromptu pet policies and housing volunteers in makeshift hotels to accounting for 1,500 employees amid downed communications, Alysia reveals the chaos and resilience that defined their response. Learn about the influx of community members seeking shelter, the role of Samaritan's Purse and FEMA, and the surge in mental health needs post-disaster.Key takeaways for healthcare leaders:Emergency Preparedness Essentials: Update policies, emergency contacts, and disaster plans now—don't wait for crisis.Community and Connection: Appalachian culture shone through with volunteers, App State students, and donations topping $500K for employee relief, including 150 generators.Post-Trauma Support: Address mental health with EAP resources and support groups; processing trauma continues long after the event.Leadership Growth: Conduct after-action reviews to build stronger teams and systems.Alysia also opens up about personal lessons: the power of gratitude, human connection, and her passion for fly fishing as a mental health escape (catch-and-release only—she even talks to the fish!).Recorded at the ASHHRA Executive Summit, this episode is a must-listen for HR professionals in healthcare, emphasizing resilience in rural hospitals during natural disasters. Whether you're in emergency management, healthcare leadership, or seeking inspiration from real-world crisis response, tune in for actionable insights.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Dana Bradley, VP of Human Resources at Silver Cross Hospital. With a powerhouse background in operations and leadership at top universities like UChicago, Rush, Northwestern, and GWU, Dana reveals how an ops mindset supercharges HR strategy in healthcare.Key highlights include:Ops-First HR: The Ultimate Edge – Dana stresses starting in frontline ops shapes her "business person in an HR chair" approach, enabling bold questions at the exec table. Thought-provoking: Is your HR team operations-literate enough to drive strategic decisions?Challenging Norms for Growth – From pushing back on inventory tags to board "games" for prep, Dana shares how respectful challenges build better outcomes. Plus, the power of saying "I don't know" with confidence... key for credible leadership.Talent Wars & Total Rewards – In a competitive market, Dana's team innovates comp models (shoutout to her spreadsheet wizard!) to attract nurses and clinicians. Reflect: How are you ensuring your value prop wins the "yes" from top talent?Leadership Red Flags & Fixes – Spotting issues like leaders dodging employee engagement and lobbing problems to HR, Dana focuses on building clinical leadership skills. Empower managers to "do" leadership, not just learn it.Dana's fresh take: HR's seat is prime for driving change; embrace it! What ops tweak could transform your healthcare HR game?Join ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down with Eric Cole, Corporate Senior Vice President of HR at Scripps Health in San Diego. With a unique background in finance and hospital administration, Eric shares how blending operational insight with HR strategy has transformed leadership and culture at Scripps.Key highlights include:Operations in HR: A Game-Changer – Eric discusses why HR pros need ops experience to drive strategy, especially when workforce costs hit 65% of expenses. Thought-provoking question: Are you bridging the gap between HR and operations in your organization?Stellar Engagement Results – Scripps jumped to the 86th percentile in employee engagement and 85th in belonging via Press Ganey surveys. Secrets? Multi-channel communication, staff-led problem-solving, and a focus on respect, recognition, and involvement.Building Trust Through Crises – From COVID to cyber attacks, Eric reveals how empowering teams and fostering relationships turned challenges into trust-building opportunities. Reflect: How prepared is your team to lead without a playbook?Leadership 101 (or 501?) – Insights on avoiding micromanagement, leveraging diverse skills, and using surveys as living tools for improvement. Eric emphasizes: Let staff own solutions—leaders remove barriers.This episode challenges HR leaders to rethink trust, involvement, and continuous improvement. What small change could spark big cultural shifts in your healthcare system?Don't miss ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Join hosts Luke Carignan and Bo Brabo for a lively episode of The ASHHRA Podcast, where they chat with Victor Gaines, AVP of Talent Acquisition at Wellstar Health System. Kicking off with NFL banter and a playful scoop on Taylor Swift and Travis Kelce's "engagement" (spoiler: it's all in good fun), the conversation quickly dives into Victor's eclectic career journey—from finance and TV to healthcare, pizza at Papa John's, and bourbon at Sazerac—now circling back to innovative TA in healthcare.Victor shares how his cross-industry experience (spanning high-volume hiring at Comcast and Papa John's to specialized roles at Fiserv and McKesson) equips him to tackle post-pandemic challenges like agility, digital transformation, and operational efficiency. The trio explores the transformative power of AI in TA: from automating scheduling and screening to combating bias and "hallucinations." Thought-provoking questions arise—can AI eradicate human biases, or does it amplify them? How close are we to AI-driven individualized learning or even clinical efficiencies?Key takeaways:Diverse Backgrounds Fuel Innovation: Victor's non-traditional path highlights why healthcare is increasingly recruiting external talent for fresh perspectives.AI's Double-Edged Sword: Essential for high-volume tasks but demands a "human in the loop" to mitigate risks like unintended bias or outdated data.Future-Proofing TA: Insights on pre-boarding, ambient listening in clinics, and ethical AI use—could we see 30%+ efficiency gains in five years?Victor's wisdom: "We've seen unprecedented change; now it's about agility to persevere." Whether you're in HR, TA, or curious about AI's role in work, this episode sparks debate on balancing tech with human judgment.Tune in on your favorite podcast platform or visit ashhra.org/ashhra-podcast. What biases lurk in your processes? Share your thoughts!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this special edition of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with three powerhouse voices from RxBenefits—Rhiannon Klein, Sarah Hearn, and Sarah McHale—to unpack the latest seismic shift in the 340B Drug Pricing Program and what it means for hospitals, health systems, and the communities they serve.What's at Stake? HRSA's newly announced pilot rebate model for 340B—initially affecting 10 IRA drugs—threatens to upend the way covered entities access drug discounts. Instead of receiving upfront savings, hospitals must now purchase at Wholesale Acquisition Cost (WAC) and then request rebates from manufacturers. That shift could mean:Increased administrative burden and FTE needsDelayed cash flow—up to 55 days before rebate funds are receivedExpanded manufacturer access to sensitive claims dataGreater leverage for drug companies to deny rebates or restrict program accessWhy Healthcare HR Leaders Should Care This is more than a pharmacy or finance problem. The ripple effects of reduced 340B savings could force rural hospitals to cut services—or close entirely—impacting patient access, workforce health, and community stability. Key Insights from the Conversation:How the rebate model could snowball to cover more drugs and further erode 340B benefitsWhy data transparency requirements may be a double-edged sword for covered entitiesThe connection between Medicaid disenrollment under the “One Big Beautiful Bill” and loss of 340B eligibilityThe growing threat to rural healthcare sustainability, with hundreds of hospitals already at risk of closureCall to Action: The panel urges healthcare leaders to educate themselves, cross-collaborate internally, and engage in advocacy now. With HRSA accepting comments on the pilot program until September 2, there's still a window to voice concerns—both formally and publicly.Listen to Learn:The mechanics of HRSA's rebate pilot and why it's controversialThe likely financial and operational impacts for hospitals of all sizesAdvocacy strategies that have the power to influence policy outcomes

In this powerful episode of The ASHHRA Podcast, Luke Carignan sits down with Kelly Martin, Vice President and CHRO at Texas Health Resources, to explore what it truly takes to lead large-scale HR transformation in one of the nation's largest health systems.With over 23 years at Texas Health Resources, Kelly has grown from an entry-level employee relations role to the organization's top HR leadership position. Now, she's spearheading a bold “HR Evolution”—centralizing transactional functions into a service center, building a competency-based career pathing system, and positioning HR as a true strategic partner to operations.Kelly pulls back the curtain on:First-Year Retention Challenges – Why retention rates for new hires, especially nurses, remain a critical concern across healthcare, and how Texas Health is tackling it head-on.Recalibration Over Layoffs – How she managed to restructure over 180 HR roles without mass job loss, creating new opportunities and clear development pathways for her team.Balancing Technology and People – Implementing systems like ServiceNow while ensuring the human side of HR remains central to workforce engagement and culture.Partnering with Operational Leaders – Aligning HR goals with business outcomes to improve culture, engagement, and retention.Leading with Empathy and Accountability – Delivering tough messages with compassion and transparency while keeping focus on the future vision.From building trust with leaders to forecasting workforce needs, Kelly shares the practical strategies and leadership mindset required to thrive in the evolving healthcare landscape. She also offers candid reflections on resilience, adaptability, and “playing offense” in HR rather than staying reactive.Whether you're a healthcare HR leader, executive decision-maker, or operations partner, this episode delivers actionable insights on workforce strategy, change management, and the critical role HR plays in organizational success.

In this powerful episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Carrie O'Dell, Chief Human Resources Officer at Group Health Cooperative of South Central Wisconsin, for a candid and inspiring conversation about what it truly means to lead with courage, authenticity, and vision in today's healthcare environment.With over 25 years of progressive HR leadership, Carrie brings a grounded, people-first approach to shaping cultures that thrive, even in times of crisis. From redefining onboarding to confronting workplace trauma and burnout, her leadership philosophy is rooted in creating space for transparency, vulnerability, and action.

In this deeply moving and high-impact episode of The ASHHRA Podcast, Bo and Luke are joined by Maureen O'Brien, CEO of the Global Wisdom and Leadership Forum, keynote speaker, cancer survivor, and self-proclaimed “Sales Sage.” Together, they explore the powerful intersection of leadership, sales, mindset, and purpose in healthcare HR and beyond.This is not your typical sales conversation.Maureen shares transformative insights on how HR professionals can build internal sales acumen to effectively pitch strategic initiatives to executives like CEOs, CFOs, and Boards. She introduces the concept of the “18-inch vertical drop”… connecting head and heart, and how tapping into authentic communication is key to winning support for HR-led projects in today's complex healthcare environment.

Healthcare HR is at a crossroads, and Michael Olson is one of the leaders showing the way forward. In this future-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Michael, VP of HR Operations at Avera Health, to explore what it truly means to operate HR as a strategic business partner in today's high-stakes healthcare environment.

In this uplifting and honest conversation, co-hosts Bo Brabo and Luke Carignan sit down with Staci Taylor, a seasoned HR executive, musician, and passionate people champion to unpack what it really means to lead with heart in today's healthcare landscape.With a rich background leading human resources for some of the nation's largest health systems, Staci brings a refreshingly candid take on servant leadership, cross-functional collaboration, and the simple (but not easy) practice of treating people like… people.

In this special policy-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back three powerhouse experts to help us navigate the urgent challenges facing hospital HR leaders today:

On this episode of The ASHHRA Podcast, we're joined by Clara Blitch, Chief Human Resources Officer at Williamson Health, who returns to sharing the incredible journey of transforming a 60-year-old HR function into a modern, data-driven, people-first department, all without sacrificing the soul of the organization.

This week on The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Rhonda Hall, Chief Human Resources Officer for Southern California at Providence, to the mic. With a rich background in organizational development, change management, and performance excellence across highly regulated industries—from nuclear energy to healthcare—Rhonda brings a fresh, strategic lens to healthcare HR leadership.

In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back Alyson Parker Gordon, now serving as Vice President of HR Shared Services at AdventHealth. Alyson brings fresh perspective from her new role, leading enterprise-level change across shared services, employee relations, talent, and the implementation of Workday HCM.This conversation dives into the heart of modern HR transformation—where people, process, and technology converge to elevate the employee experience and optimize operational efficiency.

Back by popular demand, Bruce Mattos—Senior Director of Talent Acquisition at Phoebe Putney Health System—returns to the show for a candid, high-energy conversation on one of the most frustrating issues in recruitment: candidate ghosting. But Bruce doesn't just identify the problem—he offers practical, heartfelt strategies to elevate the entire candidate experience and drive long-term talent retention.Whether you're leading a TA team, managing hiring at a hospital, or just looking for ways to be more human in your hiring approach, this episode is a must-listen.What You'll Learn:

In this inspiring episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan welcome Michael Sloan, CHRO at CommonSpirit Health and author of Unlocking Talent: The Hidden Strengths That Build Extraordinary Teams and Cultures. With oversight of 11 hospitals, 16 clinics, and 8,000 employees, Michael brings a bold and fresh perspective to healthcare HR leadership.From his beginnings as a prosecutor and labor attorney to leading human resources in one of the largest nonprofit health systems in the country, Michael shares his unconventional journey—and how it shaped his people-first philosophy. What You'll Learn:The “IT Factor” in Talent Discover why subject-matter expertise isn't enough—and how intangibles like curiosity, resilience, and humility are what truly build high-performing teams.Lessons from the Courtroom Michael explains how his litigation background taught him to read people, build trust, and resolve conflict—essential skills for today's HR leaders.Redefining Leadership Accountability Why great leaders don't “meet halfway”—they take 100% responsibility for the relationships they build and the teams they develop.How to Spot Hidden Talent Learn how to go beyond resumes and credentials to identify and cultivate talent in overlooked employees.Building Culture Through Action Michael unpacks the relationship between culture and strategy, explaining how leaders must create space for growth, mistakes, and meaningful contributions.Insights from the Book Unlocking Talent isn't just another leadership book—it's a call to recognize and elevate the unseen strengths within your organization.Favorite Quotes:

In this powerful and candid conversation, hosts Bo Brabo and Luke Carignan sit down with Billy Parsons, Chief Human Resources Officer at EyeCare Partners and a U.S. Navy veteran, to explore the real work of leading people—and the defining career moments that shape HR excellence.From Submarines to C-Suite: Billy's Unconventional Journey Billy's career path defies convention. From life in the Navy's tight quarters to HR leadership roles across healthcare, tech, and retail, he's earned his stripes the hard way. In this episode, he opens up about the lessons he learned as an HR department of one, the power of mentorship, and why starting from the ground up gave him a PhD in leadership—without ever stepping foot in a classroom.

In this engaging conversation that happened live at ASHHRA25 in Albuquerque, Felicia Miller, EVP and Chief Talent Officer, dives deep into the success and challenges faced at Parkland Health. Here's a sneak peek of what you can expect:Successful Workforce Strategies: Felicia shares Parkland Health's impressive retention rates, low vacancy rates, and how they've successfully kept the workforce engaged and thriving.Service Excellence and Human Experience: Discover what "service excellence" means at Parkland Health, as Felicia emphasizes the importance of creating a positive experience for employees, providers, and patients alike.Technology Transformation: Learn about Parkland Health's transition from PeopleSoft to Workday, and how they're ensuring a seamless shift without compromising their effective processes.Career Development and AI: Felicia passionately discusses how Parkland Health focuses on career development and the exciting future of integrating AI to enhance—not replace—the human workforce.Felicia's vision for the future of HR at Parkland is truly inspiring, as she aims to transition her department from "Flintstones to Jetsons!" Her leadership ensures that Parkland remains an employer of choice for those with a calling to serve.Make sure to tune in for these incredible insights and more! And remember, ASHHRA26 is happening next May in Savannah, Georgia. Mark your calendars for another opportunity to connect and grow with us.Listen to the full episode now and join us on this transformative journey with Felicia Miller!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZNSupport the show Support the show

We're thrilled to bring you a fresh new episode from the ASHHRA Podcast, recorded live at ASHHRA25 in vibrant Albuquerque, New Mexico. Bo and Luke had the pleasure of welcoming back an incredible guest, Dr. Richard Safeer, Chief Medical Director of Employee Health and Well-being at Johns Hopkins Medicine.In our latest episode, Richard dives deep into the essential role that workplace leadership plays in fostering good health and well-being among employees. With 25 years of experience under his belt, he shared insights that are not only thought-provoking but also actionable.Key Takeaways:Leaders' Role: Dr. Safeer underscores the pivotal influence that leaders have on their team's mental health. Learn how a simple shift in a manager's demeanor can significantly impact a team's mood and productivity.Trainings That Matter: Discover how Johns Hopkins is transforming leadership training by integrating health and well-being into their core programs. Richard shares practical steps on infusing well-being into your daily work routine.Unpacking Priorities: Ever felt overwhelmed by an endless to-do list? Richard explains how defining clear priorities can reduce stress and elevate workplace engagement.Embrace the Science: Get ready to connect the dots between mood contagion and the science behind emotional impact in the workplace.This conversation is perfect for HR and healthcare professionals looking to lead healthier and more intentional work environments. Plus, don't miss Richard's book, "A Cure for the Common Company," awarded continuing education credits by SHRM. It's a valuable resource for all HR leaders!Whether you're tuning in on your commute or during a break, this episode promises to deliver insights and inspiration. Head over to our website or your favorite podcast platform to listen in.Until next time, keep thriving and prioritizing well-being in your workplace!Best, The ASHHRA Podcast TeamP.S. Mark your calendars for next year's ASHHRA conference in Savannah, Georgia! Let's make strides in creating healthy workplace cultures together. Support the show

We're thrilled to bring you the latest episode of The ASHHRA Podcast, recorded live from the ASHHRA 2025 Conference in vibrant Albuquerque!In this special episode, our hosts Luke and Bo sit down with the insightful Emily Endert, Corporate Director of HR at Covenant Woods in Mechanicsville, Virginia. Emily shares her incredible journey of joining Covenant Woods back in 2005, a place that's much more than just a retirement community. It's a village teeming with life where healthcare regulations meet heartwarming stories and community connections.Emily dives into the challenges and triumphs of recruiting in the healthcare industry, highlighting the unique nature of working in a community where residents make life-changing commitments to stay. She offers a glimpse into the importance of building genuine relationships and how Covenant Woods fosters an environment where employees and residents thrive.Curious about workplace dynamics? The conversation unpacks the unique benefits and occasional challenges of working in a setting that's both employees' workplace and residents' home. Hear about Emily's innovative solutions to the universal challenges like minimum wage adjustments, employee appreciation, and the small joys that come from refusing gifts with grace.Oh, and did we mention the farm-to-table garden at Covenant Woods? Emily details how this not only supplies fresh produce to the community but also attracts new residents excited by the homey, engaged living experience.Plus, get inspired by the conference energy and explore why the ASHHRA annual gathering is a must-attend event. Whether it's networking, innovation, or the sheer joy of face-to-face interactions, there's something for everyone.Warm regards,The ASHHRA Podcast TeamP.S. Mark your calendars now for ASHHRA26 in Savannah, Georgia (May) and, who knows, maybe you'll join Bo and Luke on the podcast stage next year!Support the show

In this episode of The ASHHRA Podcast, we sit down with DJ Campbell, Chief Human Resources Officer at Sanford Health, to discuss the powerful role leadership development plays in transforming healthcare organizations. DJ shares insights from his dual perspective—sitting on the executive team of a major regional market while shaping strategy for Sanford's 60,000+ employees.Listeners will discover: ✔️ How Sanford Health is rethinking leadership development from the inside out ✔️ The critical difference between tactical leaders and transformational ones ✔️ Why physician leadership and informal influence are key to building resilient teams ✔️ How developing every employee can strengthen organizational culture and retention ✔️ What “restless leadership” really looks like in actionWhether you're an HR executive, frontline leader, or individual contributor, DJ's experience and energy will inspire you to challenge outdated assumptions and invest in the people who power healthcare.The ASHHRA Podcast TeamSupport the show

We are thrilled to share this episode of The ASHHRA Podcast featuring the incredible Tonya Richards, Vice President of HR and Organizational Development at Maimonides Medical Center in Brooklyn, New York.In this enlightening episode, co-hosts Luke Carignan and Bo Brabo dive into a conversation with Tonya about her extensive 20-year journey in healthcare HR. With a rich background in talent management, diversity, equity, and inclusion, Tonya brings a wealth of knowledge and passion for creating inclusive and empowering workplaces.Here's a peek into what you'll learn by tuning in:The Power of Engagement: Tonya shares insights into how ongoing conversations, including innovative "stay interviews," can enhance employee retention and prevent exits from your organization.Diverse Leadership: Discover how diversity, equity, and inclusion can be interwoven into every part of the employee lifecycle, creating a culture of belonging and empowerment.Career Growth and People-Centric Leadership: Learn from Tonya's experiences as she discusses the importance of intentional development in both employees and leaders, ensuring alignment with personal values and organizational goals.Insightful Leadership Memories: Tonya reflects on the mentors who shaped her career and the importance of having leaders who empower their teams with trust and autonomy.This episode is a treasure trove of HR strategies that are instrumental for anyone looking to foster a thriving, inclusive, and dynamic organizational culture.Don't miss the chance to hear Tonya's journey and wisdom! Tune in now and elevate your HR game.As always, we appreciate your support and the incredible work you do in the healthcare HR industry. If you enjoy the episode, feel free to share it with your network or drop us a note—we'd love to hear from you!Warm regards,The ASHHRA Podcast Team Support the show

In this episode, we explore the exciting world of healthcare talent acquisition and the dynamic role AI plays in transforming this landscape. Lisa Abbay, Vice President of Talent Acquisition at Powerback Rehabilitation shares her journey from being a registered dietitian to leading talent acquisition and offers invaluable insights into how technology is reshaping the way we find and hire talent in healthcare.