Podcast appearances and mentions of Bill Haas

Bill Haas (-3 T32) following first-round play at the Myrtle Beach Classic

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today's Class Brin Kline shares his journey from technician to successful shop owner, highlighting the crucial role of his business coach, Bill Haas. They delve into the importance of having an accountability partner, the role of coaching in reducing stress, and how personalized guidance can help shop owners reach their full potential. Perfect for shop owners looking for insights on business coaching, this episode is packed with valuable advice and industry wisdom. Brin Kline, Shop Owner, Assured Auto Works, Melbourne, FL. Brin's previous episodes Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Show Notes Watch Full Video Episode Coaching in the Industry (00:01:15) Discussion about the importance of coaching in the automotive industry and the value of having a coach. Accountability and Coaching (00:07:49) The importance of having an accountability partner in coaching and its impact on business progress. Financial Security and Coaching (00:09:47) The relationship between financial security, goal setting, and coaching in business development. Business Goals and Budgeting (00:11:13) The significance of setting business goals and budgeting with the guidance of a coach. Selecting a Coach (00:13:50) Considerations for selecting a coach based on strengths and weaknesses. Affordability of Coaching (00:16:05) Discussion on the affordability of coaching and the potential benefits, even for struggling businesses. Personal Growth and Coaching (00:18:41) The importance of personal growth, humility, and willingness to change in the coaching relationship. Business changes and profitability (00:20:16) Discussion on increased profitability and the ability to make changes in the business. Gaining confidence and comfort (00:21:19) Becoming more comfortable and confident in making changes and taking action. Transition from technician to business owner (00:25:28) Concerns and challenges of transitioning from a technician to a business owner. Selecting the right coach (00:34:01) Factors to consider when selecting a coach, including industry passion and adaptability. Managing time and involvement in the industry (00:39:08) Discussion on managing time and involvement in various industry activities as a challenge. Team growth and dynamics (00:41:33) Discussion about the growth of Brin's team and maintaining a positive work environment. Commitment to the business (00:44:22) Brin's decision-making process and commitment to his business. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Auto-Fix Auto Shop Coaching Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at

Coaches Mastermind: Bill Haas and Kent Bullard discuss performance reviews, benefit packages and succession. Succession planning in family businesses is often met with emotional complexities and practical challenges. However, with open communication, a willingness to learn from the past, and proper financial planning, these obstacles can be overcome. Kent Bullard, COO, The Institute. Listen to Kent's other episodes HERE. Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Show Notes: Watch Full Video Episode Answering the Phone (00:00:43) Importance of answering calls, dealer service department comparison, missed opportunities. Technology and Communication (00:01:54) Discussion on new technology, voicemail, and missed connections. Training and Handling Calls (00:03:28) Importance of training staff to handle calls, voicemail setup, and staff hierarchy for call answering. Role-specific Phone Training (00:05:37) Training different staff members to answer calls based on their roles, prioritizing customer service. Customer Service and Workflow (00:08:10) Discussion on virtual service advisors, prioritizing customer relationships, and back-end workflow. Handling Cost Estimates (00:12:11) Importance of having dedicated staff for cost estimates, focusing on customer service. Reservation System (00:14:41) Discussion on the concept of reservations over appointments, and comparison with car dealership reservation systems. Dealership Service Experience (00:16:13) Comparison of dealership service experience, emphasizing the importance of providing a better customer experience. The importance of client experience (00:18:02) Discussion on the significance of client experience officer and revenue growth despite COVID. Performance reviews and improvement discussions (00:18:58) Fear of holding people accountable and reframing performance reviews as improvement discussions. Setting goals and targets for employees (00:20:01) Importance of setting goals and targets for employees to ensure clarity and success. Quarterly one-on-one meetings (00:21:25) The value of regular one-on-one meetings with employees to build relationships and open communication. Employee benefits and incentives (00:24:28) The importance of providing benefits, including PTO, retirement programs, and other incentives to attract and retain talent. Succession planning and family involvement (00:31:26) Challenges and conversations around succession planning, especially involving family members in the business. Learning from Past Generations (00:35:20) The impact of witnessing previous generational struggles on the decision-making process for succession planning. Conflict and Communication (00:35:56) The necessity of conflict and open communication in changing ideas and thoughts for successful...

It's an 'all in the family' and unfiltered episode as Uncle Bill joins CH3! At 73 years old, Billy just picked up the bag again at the American Express, caddying for Bill Haas. The youngest Harmon brother began caddying for Bill's father, Jay, in 1978 and sheds light on their unique friendship. Plus, Billy shares entertaining stories from a lifetime of golf memories, including — getting paired with Jack Nicklaus during his first professional loop, how he managed Curtis Strange and funny anecdotes about the colorful Lanny Wadkins. And there's no shortage of life lessons with sentimental words of wisdom by Jackie Burke, Claude Harmon (the original) and Billy himself. Thanks to COBRA GOLF: The new COBRA DARKSPEED drivers are the perfect combination of groundbreaking aerodynamics, precision PWR BRIDGE weighting, and AI-designed H.O.T. Face technology that delivers transcendent speed. This is speed you won't believe. Learn more at cobragolf.com Tell your friends about the new show and be sure to follow Claude to submit questions, enter giveaways and keep up with the latest Son of a Butch updates on Instagram at @ClaudeHarmon3. Son of a Butch is produced in partnership with Wasserman. The views and opinions expressed by guests interviewed on the Podcast, including all program participants and guests, are solely their own current opinions regarding events and are based on their own perspective and opinion. The views and opinions expressed do not reflect the views or opinions of Claude Harmon, Wasserman, or the companies with which any program participants/interviewees are, or may be, affiliated.See omnystudio.com/listener for privacy information.

It's time to find the hidden costs of 'busyness' in auto repair shops. It's not just about the work you do; it's about the work you're actually getting paid for. Measuring technician productivity is crucial - because if you're not measuring it, you can't manage it. It's a wake-up call for shops everywhere to stop leaving money on the table. Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Murray Voth, RPM Training. Listen to Murray's previous episodes HERE Maylan Newton, ESI- Educational Seminars Institute. Maylan's previous Episodes HERE Show Notes: Watch Full Video Episode The Importance of Shop Productivity (00:01:41) Discussion on the significance of measuring productivity and ensuring work is paid for. Challenges in Understanding Business Numbers (00:05:39) Discussion on the lack of understanding of business numbers and pricing strategies in the automotive industry. Implementing Time Clock Management (00:09:12) The importance of implementing time clock management and its impact on shop productivity. Setting Expectations and Accountability (00:11:14) The need for setting expectations and holding employees accountable for their performance. Challenges in Coaching and Accountability (00:12:25) The difficulty in coaching individuals who resist change and accountability in their business practices. Labor Rates and Coaching (00:18:40) Discussion on the impact of labor rates and the value of coaching in the automotive industry. Comparing Labor Rates (00:20:17) Debate on the practice of comparing labor rates and the importance of charging enough to pay employees. Technician Interviews and Billing (00:21:50) Perspective on technician interviews and billing practices, including misconceptions and lack of understanding. Business Education and Financial Planning (00:26:01) Importance of business education, financial planning, and understanding where the money goes in an automotive shop. Year-End Spending and Tax Strategies (00:27:16) Discussion on year-end spending, tax strategies, and the significance of paying fair taxes. The value of pricing (00:35:42) Discussion on the importance of presenting value over price in a competitive marketplace. The market for different pricing strategies (00:39:18) Highlighting the existence of markets for both top-tier pricing and lowest cost options, with a comparison to the tool market. The challenge of selling value (00:40:10) Debating the myth of offering better value and emphasizing the importance of growth and selling maintenance services. Defining fair pricing and value (00:40:40) Challenging the concept of fair pricing and discussing the perception of value in the eye of the beholder. Improving customer communication and value presentation (00:41:07) Emphasizing the importance of showcasing the quality of services, such as brake jobs, and the value they provide to customers. Challenges in selling diagnostic...

In this latest episode of Chasing Pa In rs Golf Podcast which is Proudly sponsored by Golf Tips Checker I was joined by 2x Sunshine Tour champion & 4x DP World Tour runner up as I give you the remarkable story of Justin Walters. In a really deep, honest, meaningful at times tough not to feel emotional chat Justin goes at length about how career struggles affected him, the heavy loss of both parents with remarkable bravery to recover from such adversity to being a main stay on the DP World Tour for over a decade!   Justin was born in South Africa but is Half South African & Half English by his own admission due to having an English mother. Justin would take a college placement in the States in 2001 while managing to get into the University of North Carolina State & was number 1 at a period of time at NC State playing every week against serious players including PGA Tour players Hunter Mahan, Bill Haas, Brandt Snedeker, D.J. Trahan & Ryan Moore. In 2002 due to having dual citizenship Justin would get the call up to team GB & Ireland for Palmer Cup where alongside Oliver Wilson & Stuart Manley would battle a very talented US side consisting of the best college talent (Haas, Mahan, Trahan, Nick Watney).    Justin would turn pro in 2003 & although would struggle in his first few years he would win 2004 Parmalat Classic on Sunshine Tour & 2005 Statesville Open on Tarheel Tour (US). In 2011 he would pick up his 2nd Sunshine Tour title at Investec Royal Swazi Open in the Stableford format legit coming off a 3 weeks injury layoff after slicing the top of a finger. 2013 was the year that propelled Justin properly on Tour ending up a career high 64th on Race to Dubai standings, 2013 European Tour Graduate of the Year & a 2nd at Portugal Masters pipped by David Lynn & contended in the big Turkish Airlines Open event which included Justin Rose & Tiger nonetheless. We get a story of how Justin was just a baby away from the greatest and being mesmerized by his swing! 2019 was also a strong year with a 2nd back home at Dimension Data Pro- Am & T2nd again in Portugal. In 2020 after the COVID restart Justin would lead ISPS Handa UK Championship at The Belfry Brabazon Course from start to finish until making a few mistakes going for home when Rasmus Hojgaard with an amazing finish got into a playoff where Hojgaard would win & still to this day Justin's biggest regret. He loves the Belfry after also a T3rd in 2022 at Betfred British Masters.    From promising college career to career struggles to near misses on the main tour to personal tragedies this is a must listen to episode. I fully appreciate Justin's full honesty! Wish him all the best for 2024.

Host: Rob Fried from Band Central Guest: Bill Haas, The Center for Nonprofits at Sacred Heart University

"When you take cash from the business, you are strangling cash flow, and you end up in a situation where you can't pay your bills." Murray Voth, Rick White, and Bill Haas discuss the consequences of not reporting income, the importance of understanding cash flow in business, the pitfalls of tax evasion, and using personal credit cards for business expenses. It's not just about making money, but also about managing it effectively. Murray Voth, RPM Training. Listen to Murray's previous episodes HERE Rick White, President and Lead Coach for 180BIZ, Listen to Rick's previous episodes HERE. Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Show Notes: Watch Full Video Stealing from yourself and the consequences of not reporting income (00:01:29) Discussion on the potential consequences of not reporting income and the impact it can have on succession or eventual sale of a business. The importance of cash flow and its impact on paying bills (00:03:01) Exploration of how taking cash out of a business can strangle cash flow and lead to difficulty in paying bills. Being a role model in business and the value of ethical behavior (00:06:37) Discussion on the importance of being a role model in business, including paying for personal expenses and setting an example for employees. Profit and Taxes (00:10:21) The misconception of avoiding taxes in business and the challenge of having positive cash flow but negative profit. Personal Expenses on Business Credit Card (00:12:03) The consequences of using personal credit cards for business expenses and the tax implications of treating it as a shareholder distribution. The concept of profit first (00:19:06) Mention of Mike Michalowicz's book "Profit First" and the idea of paying oneself as a business owner. The consequences of not reporting income (00:20:27) A story about a shop owner trying to sell their business while hiding income, and the potential legal consequences of normalizing income statements for the purpose of selling a business. The consequences of not reporting income (00:24:36) Discussion on the importance of planning and preparing for taxes, and the potential legal and financial consequences of not reporting income. The need for processes and accountability in end-of-day closing (00:27:17) Conversation about the necessity of implementing disciplined processes and accountability measures to ensure accurate end-of-day closing, including balancing cash, credit card payments, and accounts receivable. Using budgets and comparing to previous years (00:33:56) Exploring the use of budget and previous year's numbers in analyzing the profit and loss statement for better understanding of the business. The impact of stealing from oneself on business valuation (00:37:42) The consequences of stealing from oneself on the valuation of the business when it comes to selling or succession planning. The consequences of not reporting income (00:40:16) Discussion on the importance of running a business independently and...

Andy and Brendan are here to close out the week with some nostalgia -- about electronics, baseball stadium quirks, and the MLB playoffs needing a staggered start as it works through its Bill Haas era. Then they get to the big news of the week, the OWGR denying LIV's application to receive certification and points. They discuss how both groups seem to be marginalized and in need of fixing, and why the decision has some merit and where it might be clearly susceptible to critique. They discuss Phil's tweets on the matter, and if the players collective bargaining for more of the overall majors cut will play well when only a couple of the players and a couple of the events truly matter. The TGL additions, who are not Blockie, are also discussed. Ben An's three-month suspension for violating the PGA Tour's drug policy is also reviewed, as both overly harsh or overly soft. They close with Friday's Golf Advice on another handicap issue for a buddies trip and calling out someone teeing up in front of the markers.

Recorded Live at Vision 2023, Bill Haas and Sara Fraser discuss strategies for dealing with difficult customers in the automotive industry. They provide tips on identifying warning signs, asking questions, and differentiating between difficult and upset customers. They also emphasize the importance of providing excellent customer service, building trust, and owning up to mistakes. Bonus at the end: a humorous anecdote about the purpose of buttons on a gentleman's sport coat sleeve. Bill Haas, Haas Performance Consulting, Bill's previous episodes HERE. Sara Fraser, Haas Performance Consulting, Sara's previous episodes HERE. Show Notes Difficult customers [00:02:04] The different types of difficult customers, how they affect the business, and how to identify warning signs. Strategies for dealing with difficult customers [00:03:21] Including not taking it personally, avoiding defensiveness, and providing opportunities for customers to tell their story. Differentiating between difficult and upset customers [00:05:54] Empowering Employees [00:07:11] Discussion on the importance of empowering employees to handle difficult customers Coaching Difficult Customers [00:08:49] The benefits of listening to recorded calls to coach employees on how to handle difficult customers, and the importance of asking the right questions to understand their concerns. Dealing with Demanding Customers [00:09:23] Control and Frustration [00:13:40] Discussion on how difficult customers often want to be in control of the situation and how frustration can lead to difficult behavior. Identifying Difficult Customers [00:14:00] How to identify warning signs of difficult customers and make them feel in control. Making a Connection [00:14:36] How to show customers that you care and are on their side, and how to differentiate between difficult and upset customers. Dealing with Comebacks [00:16:05] How to handle customers who return with complaints, and why it's important to own up to mistakes and make things right. Customer Service Experiences [00:18:32] The importance of good customer service experiences, and how to connect with upset customers by actively listening and repeating their concerns. Empathy and Care [00:21:37] Importance of showing empathy and care towards customers, and empowering employees to do the right thing. Customer Service in the Pandemic [00:25:06] Discussion on the impact of the pandemic on customer service, and experiences with short-staffed businesses. Key Phrase for Difficult Customers [00:29:01] The guests share a key phrase to use when dealing with difficult customers: "If you give me a moment, I know I can help you." Red Flag Words [00:29:28] The guests discuss the importance of avoiding red flag words when communicating with customers. Policy for Dealing with Difficult Customers [00:30:36] The idea of creating a policy for dealing with difficult customers. Thanks to our Partner, NAPA AUTO CARE

In this episode, we are joined by Jessie Mudd (@jmudd65). Jessie was a natural talent from a young age, and by his senior year of high school he was ranked as the #1 junior golfer in the country. Around this time, Jessie signed with the University of Florida which was also ranked #1 in the country. Jessie was an All-American in his freshman year but in his sophomore year suffered injuries which plagued him for the rest of his career. In 2011, Jessie became the assistant coach at University of Kentucky, and in 2015 he became the head coach at Lamar University where he currently coaches.---Follow us: Twitter - @TournamentCode Instagram - @thetournamentcode YouTube - The Tournament Code Hosted by: Cooper Collins (@coopercollins99) and Daniel Hamrin (@DanielHamrin)---(01:07) - how Jessie got into the game of golf(07:46) - why Jessie chose to play at the University of Florida(12:42) - playing against Bill Haas in the US Amateur(17:58) - going through injury in college(24:08) - working with Gio Valiante (36:50) - becoming a college golf coach(44:12) - becoming the head coach at Lamar University(46:25) - how the recruiting process has changed(57:41) - what Jessie would tell himself as a junior golfer

This week on Those Weekend Golf Guys, The Second Best Golf how In The World, our guest is Tony Ruggiero, Golf Magazine Top 100 teacher and Golf Digest Top 40 Teacher.  Tony leads a team of golf instructors called “The dew Sweepers” He and Jeff spoke together at the PGA Merchandise Show this past week very very early in the morning. So early in fact, John couldn't get his lazy butt out of bed. Tony leads an entire team of folks who work to make everyone who has he desire the best golfer they can be. Tony works with amateur and professional golfers, including tour players Lucas Glover, Zach Sucher, Robby Shelton. and Bill Haas. One hour of listening to two of the best golf instructors in the world can teach you a lot. All you have to do is listen! 

Fathers, sons and golf just go together. As the U.S. Open celebrates it's champion on Father's Day, Gary Willams sat down with Jay and Bill Haas to talk about their relationship and how golf has always been a common bond.

How much do you value your time? Your employee's time? Are you making your decision on your labor rate based on data? My expert panel breaks down a mathematical and strategic way to understand the labor rate that delivers your profit goal.  To view the charts and presentations my guests have prepared, make sure you head to my carm capriotto youtube channel or find the link on the show notes. Once you see the math your decision to set a profitable labor rate will be smarter and easier. Watch the Episode on https://www.youtube.com/watch?v=SMXb06Z5Glg (YouTube) Dave Kusa, owner of https://www.autotrenddiagnostics.com/ (AutoTrend Diagnostics) in Campbell, CA. Listen to Dave's other episodes https://remarkableresults.biz/?s=%22Dave+Kusa%22 (HERE). Bill Haas, Owner of https://www.haasperformanceconsulting.com/ (Haas Performance Consulting), Listen to Bill's previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Key Talking Points Your labor rate is an expression of how much you value your time. Raising my labor rate was the worst decision I ever made. Said no one ever! Productivity and profitability per technician Make decisions based on data Prove that your labor rate is right Does your team understand where the money goes? “If you don't share, they don't care” Connect with the Podcast http://aftermarketradionetwork.com (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ (getshopware.com)

The PGA TOUR heads south of the border this week for the Mexico Open at Vidanta! Todd Lewis chimes in from the golf course to get us up to speed before golf gets underway there tomorrow. We have a "Past Champ Chat" with defending Insperity Invitational winner, and 2003 Masters champion, Mike Weir as he gets ready to defend his title on the PGA TOUR CHAMPIONS TOUR. At age 68, Jay Haas is a CHAMPS tour veteran but seemed like a spring chicken when he made the cut at the Zurich Classic last week! Haas joins the program to discuss his record-breaking win and what the future holds. Lastly, it's selection day for the NCAA Women's Golf Championships so Arizona State's head coach Missy Farr-Kaye stops by to discuss what championship season could look like for her Sun Devils squad. Mike Weir: 12:13 Missy Farr-Kaye: 40:18 Jay Haas: 55:00

You're going to love this transparent interview recorded live at vision 2022. 3 business coaches, and no agenda. Listen firsthand from these business coaches on why so many business owners are struggling and how they are able to lift them to success. We talk about marriages, ego, habits, mistakes, and bad reactive pricing. Cecil Bullard, President of the https://www.wearetheinstitute.com/ (Institute for Automotive Business Excellence). Listen to Cecil's previous episodes https://remarkableresults.biz/?s=Cecil+Bullard (HERE). Bill Haas, Owner of https://www.haasperformanceconsulting.com/ (Haas Performance Consulting), Listen to Bill's previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Rick White, President and Lead Coach for https://www.180biz.com/ (180BIZ), Listen to Rick's previous episodes https://remarkableresults.biz/?s=%22rick+white%22 (HERE). Key Talking Points Coaching- purpose, passion, joy. Becoming partners with their clients “When you put the key in the front door on the first day, how did you feel?” Marriages going flat because you spend all your time at the shop Finding someone that speaks your language- earning trust takes time Walking away- after 3-4 months if the client is not making changes  Turning around a struggling shop- make changes until their habits Most shop owners back into pricing- reactive pricing instead of creative pricing Lose your ego and ask for help Every staff member should have targets/goals of performance that align with the company's goals and vision. Don't overcomplicate your goals. Fulfillment- hitting targets and having self-satisfaction, that's how they know they're doing their job right. Most employee issues are management issues Celebrate your goals together Pay isn't the most important motivator- let your employees feel appreciated (team T-shirts, business cards) Mistakes need to happen, pattern failures are a choice. Making the same error twice is a mistake  Efficiency- doing more with less Owners are the catalysts to push and challenge employees to grow Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Bill Haas is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients now have access to Bill's solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Services available include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. His career includes time as a technician, shop owner, technical trainer and most recently on the staff of the automotive industry's oldest and largest association representing automotive service and collision repair businesses. .Bill received the Accredited Automotive Manager (AAM) credential from the Automotive Management Institute in 1996 and has been a member of the Automotive Management Institute's faculty since 2002 Listen to Bill's other episodes https://remarkableresults.biz/?s=%22bill+haas%22 (HERE) Key Talking Points Successor struggle- when every day is a struggle “Advanced Financial Strategies for Peace of Mind”- what is it that you need to pay attention to in business? KPI's need to be reviewed every day, don't wait until the end of the month. It needs to also be shared with employees. “If you don't share, they don't care.” Don't make decisions without data- it lets you know what you need to work on and prioritize. Strategic thinking instead of working on many things at once.  How do you know what to fix? Pause and do analysis. Make cars count vs car count.  Coaches change clients- is this someone who is willing to put words into action? You need an investable business in order to retire- can't wait until the end to start working on your business You have to want to change yourself and your business. If not don't hire a coach or even join a networking group Focus on one particular area of concern, get it right, then move on to the next. Stop the smorgasbord of quick fixes. You can't wait to fix the business when you want to sell or retire. It takes a few years depending on the depth of the struggle P & L statement- don't ask your accountant how the business is doing, don't rely on them to take the pulse of the business. Most accountants have clients in all different industries, they don't know how to “fix” your automotive service business. Ask them to perform one job and that is to minimize your tax liabilities. Finances in your business is just a big math problem to solve Labor rate- gross profit percent on labor, labor parts split, hours per repair order Sales forecasting and budgeting- have goals, targets and expectations Connect with the show: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners:       This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry's best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. This episode is brought to you by Shop-Ware Shop Management. It's time to run your business at its fullest potential with the industry's leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture...

Tony has Tour Player, Akshay Bhatia, on the show this week. Tony shares what really stood out to him about Akshay. They talk about his journey and choices with turning Pro at 17 years old. The uncharted challenges he struggled with and how he's worked through them the past two years. He talks about the amazing coaches that have helped on the journey, and what he's learned from playing with some of the greatest in the game: Phil Mickelson, Jon Rahm, Bill Haas, Bryson DeChambeau and many more.

https://www.youtube.com/watch?v=ee5TilQh6eE Key Talking Points Joe's Garage- a real-world shop setup with eight service bays, provides a platform for exhibiting brands to demo their equipment. Includes Shop management software, Customer relationship management, Digital inspection software, Website designers, Digital signage and menu boards, Integrated and text-to-pay solutions Rick White, 180 Biz "Service Advisors - The Key to Business Success"  Tuesday, November 2nd from 2 PM - 4:30 PM Eric Ziegler, EZ Diagnostic Solutions/EZ Tech Mentors & EZ Diagnostic Solutions. Working with Automotive Seminars and the Driveability Guys. Classes: Wednesday Scan Data Analysis 9:30- 12:00, Network Diag  2:30- 4:00 PM, Thurs VVT Fundamentals  9:30 – 12:00 and Misfire class from 2:30 - 4:00 PM. Bill Haas, Haas Performance Consulting, Advanced Financial Strategies for Peace of Mind, on Thursday 9:30 AM - 12:00 PM  Rich Cregar, Automotive Training Authority (ATA), Selling and Servicing Hybrid and Battery Electric Vehicles http://AAPEXSHOW.COM (AAPEXSHOW.COM) Connect with the show: http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) http://aftermarketradionetwork.com (Aftermarket Radio Network)

Tony has Tour Player, Akshay Bhatia, on the show this week. Tony shares what really stood out to him about Akshay. They talk about his journey and choices with turning Pro at 17 years old. The uncharted challenges he struggled with and how he's worked through them the past two years. He talks about the amazing coaches that have helped on the journey, and what he's learned from playing with some of the greatest in the game: Phil Mickelson, Jon Rahm, Bill Haas, Bryson DeChambeau and many more.

Sara Fraser is a millennial who has a love for life, travel, and connecting with other humans! She has over 15 years of retail management experience, the last 6 of them as an office manager for a used car sales and service center. To bring her customer service, marketing, and business knowledge to the automotive industry she has recently joined the team at Haas Performance Consulting. Sara loves helping others grow and succeed and is excited to share her expertise on management and social media, her views on how and why the younger generations think and act, and how to work and manage a business within a multi-generational workforce. When she isn't working Sara spends her time traveling, attending theatrical productions, music festivals, concerts, advocating for human and animal rights, celebrating life in general and connecting with other people from all over the world. Look for Sara's previous episodes https://remarkableresults.biz/?s=Sara+Fraser (HERE). Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill's solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry's oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute's faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill's previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Key Talking Points Boomer's Perspective Show up, shut up, get to work Hard work means long hours Why is this taking you so long? Move out of the way, I will do it myself I will let you know when you do anything wrong The best employee will be just like me.  Millennial Perspective: I want to tell you about my weekend or night and hear about yours Don't do my job for me, it tells me you don't think I know what I am doing or am incapable I want to know what the business contributes to and donates to and supports in the community- does it have eco-friendly practices in place I want to be paid enough and fairly I want to be treated fairly regardless of gender, race, sexual orientation etc. I want a strong leader, to guide but not do the work for me I want a comfortable and safe working environment I don't need a ton of supervision but like to be occasionally checked in on I want flexible hours, and want to make enough money without working overtime I want my voice, opinions, suggestions, to be heard and at least considered I want to be part of the team- working together and building each other up, no competition amongst the employees Boomers and Millennials Together Don't judge what each other what they're doing, judge what they've done/produced- are they meeting deadlines? Getting work done? Meeting expectations? Millennials want constant feedback and review,...

Will Gambling take golf to a new level? (1;00 - 15:21). Can Jon Rahm and Ryan Palmer defend their Zurich title? (15:35 - 28:07). Will Hunter Mahan and Bill Haas finish dead last? (28:15 - 39:15) Follow Hank on Twitter @HankHaney, Minnesota Tim @TimParochka and Steve Johnson @GreatPredictor1. Check out HaneyUniversity.com for free daily golf tips and voodoopainrelief.com for a free two week supply of VooDoo Pain Relief Cream. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. AAEC content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the Aftermarket Degree courses taken at the Automotive Business School of Canada at Georgian College located in Barrie Ontario Canada. This school is the leader and only college in Canada that offers an automotive business education. AAEC is also recognized by the Automotive Management Institute (AMI), located in North Richland Hills, Texas USA, allowing 80 credits for successful completion of the AAEC E-Learning portion of the site towards the 120 credits required to obtain the reputable Accredited Automotive Manager (AAM) designation. Bob has over 40 years of Business Management experience within the Independent sector of the automotive aftermarket industry in North America, consulting Independent retail shops on all facets of their business operations. His 18 years of running his own local consulting and accounting firm in Ottawa, Ontario Canada created some of the most productive and financially successful entrepreneurs within the Independent sector today. Bob is one of 150 Worldwide AMI approved instructors. He has created Business Management development courses for aftermarket shop employers/managers, Jobbers and Jobber Sales representatives which are recognized as being the most comprehensive, industry-specific courses of their kind in North America. His courses address the creation of measurable bottom-line profitability and not just developing activity to keep busy, by covering the very detailed nuts and bolts issues that are required to be clearly understood by every level of the industry if an independent shop is going to financially prosper and enjoy a professional future. Bob’s previous episodes are https://remarkableresults.biz/?s=%22greenwood%22 (HERE). Link to Automotive Aftermarket E-Learning Centre Ltd. (AAEC) http://www.aaec.ca/ (HERE). Brian Gillis is the Chief You Net Results Strategist, with 25+ years experience in auto shop operations, hiring, recruiting, systems, processes, multi-store experience, and employee training. Brian’s previous episodes are https://remarkableresults.biz/?s=Brian+Gillis...

With the sudden passing of St. Louis perennial candidate Bill Haas, It’s his last interview from just last year when he was running for president. See omnystudio.com/listener for privacy information.

Rick Williams got into the industry because of the passion he have for cars. He enjoyed modifying and racing. To this day he appreciate anything measured in horsepower. He graduated from Universal Technical Institute’s automotive technology program in 2002. After graduation, He co-founded an import race shop that was unfortunately only in business for just 4 short years. Rick went on to work for a large and dealer group at one of their Honda dealerships here in Cincinnati. He completed Honda’s factory training program and became a Honda factory trained master technician. A couple years later he had the opportunity to become a service advisor and wrote service at the same dealership for about 5 years or so until he was moved to one of their Chrysler Jeep Dodge and Ram stores where he was a service manager for a year and a half. He started RIX Automotive out of the detached garage here at home with 1 lift on January 2nd 2019 while also watching his kids during the daytime. He did about 70k in sales that year, part time. June 2020 he moved into a shop space. He rehabbed the space cosmetically and to allow for automotive service/repair. He have since acquired two part time master technicians. Since the move, the shop is doing what it used to do in a month in about a week. Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes https://remarkableresults.biz/?s=%22haas%22 (HERE). Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. AAEC content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the Aftermarket Degree courses taken at the Automotive Business School of Canada at Georgian College located in Barrie Ontario Canada. This school is the leader and only college in Canada that offers an automotive business education. AAEC is also recognized by the Automotive Management Institute (AMI), located in North Richland Hills, Texas USA, allowing 80 credits for successful completion of the AAEC E-Learning portion of the site towards the 120 credits required to obtain the reputable Accredited Automotive Manager (AAM) designation. Bob has over 40 years of Business Management experience within the Independent sector of the automotive aftermarket industry in North America, consulting Independent retail shops on all facets of their business operations. His 18 years...

Welcome back Podcast Patrons to Episode 126 of Leave the Pin Podcast. Dan and Scott talk the Fall Masters and the dominant win by DJ. Dan muses about being bored with this years Masters and offers up some reasons why. DJ’s record setting tournament is broken down and we dive into his contemporaries and how he compares to some historical greats. Scott was able to secure DJ as a guest for the Pod and he has some interesting answers to Scotts interview questions. The BMW for 2021 and 2022 is moving, Bill Haas has covid and the guys debate which is better, Big tournaments or small market events. Check out our sponsor @eaglesandarrowsco  on Instragram. Tell your friends, we're back with another episode of Leave the Pin Podcast. Please leave a review and rating on iTunes if you enjoy the episode. Shop our newly re-stocked merchandise at  https://www.bonfire.com/store/leave-the-pin-podcast/ and check out all our new apparel designs. Follow us on Instagram @leavethepin Tag us on your social media feed with #Leavethepin Email us at Leavethepin@gmail.com Get busy golfing or get busy dying --- Support this podcast: https://anchor.fm/leave-the-pin/support

https://youtu.be/OHHmBmGD0QY The Panel Bryan Kelley, owner of Valley Automotive Electric and Chairman of ASA Northwest. Brians previous episodes (https://remarkableresults.biz/?s=%22Bryan+Kelley%22). Seth Thorson has specialized in the service of European automobiles since 1999. First, in Michigan and now at his current location in New Brighton, MN. He just started to build a brand new shop and experts to be in by June 2021. Seth was educated at a UTI in Chicago, where he was at the top of his class. He then went to BMW Step to finish the master’s program. Thorson was hired in at a BMW dealership in Bloomfield Hills, Michigan. From there he moved to an independent shop in Waterford Michigan and learned VW Audi. Seth’s passion remained with BMW and he was offered a chance to buy an existing shop in New Brighton, Minnesota near where he grew up. He is the owner of Eurotech, which specializes in BMW, Mercedes, and Audi cars. He is a firm believer in using factory tools to ensure proper repairs and coding. His team of highly trained and certified technicians is able to diagnose today’s complex vehicle systems! His second location, Green Garage, works on all makes and models. Seth also owns and runs a BMW tech support company called LMV Bavarian that provides support and programming to a growing network of over 200 shops via remote diagnostics. He also teaches national seminars on BMW diagnostics. Seth has also partnered with SSF auto parts in their unique ‘hands-on’ training program. Seth belongs to AASP in MN, BIMRS as well as NASTEF. He is also a member of Cecil Bullards (Institute for Automotive Business Excellence) 20 group. He believes idea sharing and networking with other shop owners have helped grow his business. Listen to Seth’s previous episodes  (https://remarkableresults.biz/?s=%22seth+thorson%22). Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives, and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer, and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association, Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22). Key Talking Points: Build your pay plans to accomplish the goals you want You can not have a business-focused incentive plan. The individual and team must play a big role. Must be a win-win for both. If a shop doesn’t feel they can’t afford people, they aren’t charging enough. Find ways to afford your people The reward for their performance Incentivize the individual so they can earn what they want based on their contribution to the business Some employees are not worth what they want or need to earn. No problem moving on. Some pay plans allow a great income when milestones or goals are hit....

Very special episode featuring Bill and Jay Haas, Dillard Pruitt and Kyle Traynham.

Matt Adams is joined by PGA Tour winner and FedEx Cup champion Bill Haas and PGA Tour winner Olin Browne, both in the field at Colonial.

In this week's 'Under the Strap' podcast, host T.J. Auclair welcomes two PGA Tour caddies who have seen it all in their combined 80 years inside the ropes -- Tony Navarro and John 'Cub' Burke. Navarro, who currently works for Nick Watney, was the bagman for Greg Norman in his heyday during the 1990s. He was also there for the 1996 Masters -- something Navarro gave us plenty of great insight on. Navarro also spent time caddying for Raymond Floyd and Adam Scott. Burke, meanwhile, is part of a bag-share currently with Bill Haas, but previously caddied for the likes of Davis Love III and Brad Faxon, looping in four Ryder Cups. When he's not caddying, Burke is at home in Sun Valley, Idaho coaching the Black Diamond Hockey League.

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). AAEC is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. AAEC content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the Aftermarket Degree courses taken at the Automotive Business School of Canada at Georgian College located in Barrie Ontario Canada. This school is the leader and only college in Canada that offers an automotive business education. AAEC is also recognized by the Automotive Management Institute (AMI), located in North Richland Hills, Texas USA, allowing 80 credits for successful completion of the AAEC E-Learning portion of the site towards the 120 credits required to obtain the reputable Accredited Automotive Manager (AAM) designation. Bob’s previous episodes are (https://remarkableresults.biz/?s=%22greenwood%22) . Maylan Newton from ESI – Educational Seminars Institute is a business coach, trainer and industry speaker. Maylan is no stranger to the podcast having paid it forward many times. He is a much sought our speaker at industry events in the US. Find Maylan’s previous episodes  (https://remarkableresults.biz/?s=Maylan+Newton) . Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22) . Barry Barrett covers the premise of the book that builds a foundation for negotiation on the basis of understanding the other party through empathy and active listening skills. During Barry’s career as a Service Manager and top salesperson, he honed his talents in communicating with people. Barry is tireless in his pursuit of excellence in the automotive industry and in all that he does. His passion for providing tools to train owners and their teams to the next level is unlimited. He is a Ziglar Legacy Certified Coach. Find Barry’s other episodes  (https://remarkableresults.biz/?s=barry+barrett) Key Talking Points: First Coaches Round Table was a Vision in 2017. It was Episode 208 Link (https://remarkableresults.biz/remarkable-results-radio-podcast/e208/) Takes time to gain experience, need to continue to listen and share with others your experiences to shorten the learning curve Experience is often the name we give to mistakes- ask advice and opinion Insanity- doing the same thing over and over again expecting different results,...

In this week's mega-episode Peter chats with three members of one of golf's finest families - the Haas family! Jay Haas (43-year PGA TOUR member), Bill Haas (14-year PGA TOUR member and 2011 FedExCup Champion), and Jerry Haas (Wake Forest University Men's Golf Coach).

Panel: Bill Haas, Hass Performance Consulting Tom Ham, Autocentric and Automotive Management Network, Grand Rapids, MI Greg Skolnik, Motor Works, Rockville, MD Bill Nalu, Interstate Auto Care, Madison Heights, MI  Talking points: Some back-office workers aren’t at work. They can work remotely Some states have loans and grants Greg Skolnik is applying for SBC application. He is getting in line and does not know where it will goHe wants to look at all options If you apply for the loan, you may not know what you will get Line of credit is an optionYou usually get a line of credit when you don’t need the money Banks offer lines of credit based on the strength of your financial position Once your financial strength is strong (you’ve prepared) apply for a line of credit with your bank Don’t attach yourself to the negative vibes coming out. Don’t be part of the fear-mongering Consider getting debt free going forward that will allow any economic downturn easier to absorbConsider Dave Ramsey Financial Pease University to help get yourself out of debt Work with your local businesses to help the community Follow the most common sense guidelines Too many people ignoring the do-right rule. Covid-19 must be taken seriously Is your waiting room open or closed?Bill Haas does not believe in waiters Tom Ham does believe in waiters Bill Nalu believes in waiters They all believe there can be a touchless relationship as Covid-19 continues Protecting your people is very important Waiters are there to leave.Must disinfect and wipe down the waiting room There is more to wipe down than to worry about your waiting room It is difficult to sell to waiters TouchlessPick-up keys in a lockbox Pay to text is a great option We are adjusting to the abnormal. Each day is different Parts delivered to a special table or place where the delivery person does not enter to deep in your space Expense review. Two columns. What you must pay and what you can ask for time.Talk to your landlord and ask for some relief Insurance’s of all types need to be paid on time Communicate with any creditor before you decide not to pay them. Tell them you are there and doing business Follow all conversations with your creditors with a letter. Keep in front of all creditors If you have cash reserves you can spend them wisely to keep your staff Your business interruption insurance may not cover what we are going through nowLook carefully at your next renewal Don’t lose sight of a continuing strong marketing planIf you are open you need to tell your customers and market Don’t let your customers assume you are open. They will think you are closed We are open, how can we serve you Make phone calls to every client Plans need to be made. Must be fluid and over-prepare. You need a plan for two weeks out, 30 days out and 45 days out. They are dynamic and will change Tom ham is optimistic and sees a huge opportunity aheadIt will not be behind us until the vaccine is out. We need to learn how to live with it We need to find the opportunity in explaining to our customers that they don’t need the car debt but need to fix their vehicles Grek Skolnik schedules appointments like the dentist do. It works for him and smooths his forecastsPeople are not hibernating, but he has conditioned his customers to come in for scheduled work/maintenance What is an optimist, today? Caution:Some shops will close. It may be the best thing to do for their business. They will re-open when it is time. Some may close for good The decisions you make are for the good of you, your family, your people, your customers   Listen to Text to Pay Episode Here. (https://remarkableresults.biz/remarkable-results-radio-podcast/e495/) https://disasterloan.sba.gov/ela/information/index...

St. Louisan Bill Haas believes that it's his turn to become your next U.S. President in November. Kevin Killeen caught up with him to talk about his campaign.

Bill Haas, Luke Guthrie, Zack Sucher, and host Tony Ruggiero sit down to take us behind the scenes at their off season preparation.

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22) .   Key Talking Points We have to know what they are doing As independents, we do not have the kind of money for marketing They can attract technician talent An organization polled 16,000 people that had recently visited the service department at a new car dealership. The survey was skewed because they were all dealership people Two of every three visits service visits are to independent shops. (Source October 2019 Fixed Ops Journal) Bill doesn’t want our aftermarket customer to have a service experience form a dealership. He recommends: Let your customer know that you’ll support a recall notice. Keep them away from the dealership, do the legwork for them. Don’t let them feel the poor service of dealerships Don’t let them get talked out of their vehicle to buy a new one Don’t let an aggressive service advisor sell them a ton of work, then you lose Become the place you’ll ever need to go for service, and warranty on your vehicle.   A special thanks to Bill Haas for his contribution to the aftermarket. Books mentioned in the content library  (https://remarkableresults.biz/books/) Leave me an honest review on  iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm  HERE (mailto:carm@remarkableresults.biz) . (mailto:carm@remarkableresults.biz)     (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a free mobile listening app  HERE (https://remarkableresults.biz/app/) . (https://open.spotify.com/show/1lp4lTP8ZvWEWwEEXepBq6) This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software. Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle-specific notes about a vehicle’s condition can be shared quickly with vehicle owners. It improves technician efficiency in the bays, service writer...

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution-based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22) .   Key Talking Points Dealer Pricing Margin is a big factor in your overall profitability You’ve got to mark-up no matter where you buy your parts the parts margin you need to maintain your net operating profit Includes Insurance/Warranty companies. The owner may have to pay a deductible to you Always keep in mind that the customer is the vehicle owner not the Insurance/Warranty Company If our labor rate is set on pure mathematics and the need to generate the right net income then your parts margins cannot be compromised. How much do you charge? Based on where you used to work/work for Can’t have the mindset you charge less you would get more customers and compare pricing to other businesses Value your services Not hitting parts gross profit targets excuses- buying parts from the dealer, source of parts should have no effect on what you’re selling parts for  Should have pricing strategy- buy part for X, sell for Y, profit is Z Never allow an unrelated third party to influence profit strategy- including warranty companies, the vehicle owner is your customer, not the warranty company   A special thanks to Bill Haas for his contribution to the aftermarket. Books mentioned in the content library  (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm HERE (mailto:carm@remarkableresults.biz) . (mailto:carm@remarkableresults.biz)     (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a free mobile listening app (https://remarkableresults.biz/app/) . (https://open.spotify.com/show/1lp4lTP8ZvWEWwEEXepBq6)   This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software. Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that...

Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22) .   Key Talking Points Back in the day when R12 rose in price because of a tax, we had a chance to change who purchased refrigerant.  Today the Clean Air Act requires all technicians who work on refrigerant systems who purchase refrigerant R134A and R1234YF in quantities of 2 pounds or more need a certification called ‘Section 609’. MACS hold these certifications Anyone can purchase refrigerant in sizes below 2 pounds. Bill says we missed an opportunity to take this product out of the hands of the consumer. Since we are on the verge of the data issue; ownership, privacy, access.  Will we use this opportunity to be sure the ‘right’ people are qualified to vehicle data? What will the vehicle owner do with their data if they get access to it. Will they have access to repair ADAS systems on their own? Who are the professionals going to be? We could elevate the industry to a new level of professionalism by limiting who gets access to the vehicle data They will need training, skill sets, and equipment to qualify access to vehicle data Consider security professionals and their access to key codes. This template exists to take data access to the right people (definition to be determined) We need to be proactive to be sure this is done correctly. It needs to be supported by the entire industry. Across the board United we can approach the OE’s with a strong plan for data access They may be worried about liability instead of taking all the work to the dealership. They don’t have the capacity to do all the work  The data needs to be safe   A special thanks to Bill Haas for his contribution to the aftermarket. Books mentioned in the content library  (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm HERE (mailto:carm@remarkableresults.biz) . (mailto:carm@remarkableresults.biz)     (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a free mobile listening app (https://remarkableresults.biz/app/) . (https://www.spotify.com/us/)   This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software....

In anticipation of their big Camden Comic Con panel with Gerry Conway ("Amazing Spider-Man"), Larry Hama ("G.I. Joe") and Louise ("New Mutants") and Walter ("The Mighty Thor") Simonson, Dan and Matt talk with Miranda Powell and Bill Haas, two of the organizers of the show, about how it all comes together. Recorded at Secret Origins Comics & More in Barrington, New Jersey. (Reminder: Camden Comic Con is 10 a.m. to 6 p.m. April 27 at the Athletics & Fitness Center at Rutgers University in Camden, New Jersey.)

David and Scott talk marijuana, the value of a caddie, Jon Rahm’s temper, Paul Casey defending at Valspar, and previewing WGC-Dell Match Play. 8:20 – Jon Rahm: why do we shame golfers with tempers? 14:50 – The journey of Paul Casey 18:55 – 2019 Masters: most competitive Masters ever? 21:55 – Bill Haas returns to … Continued

Bill Haas / Democratic Candidate / Missouri

Your Learning Curve Never Sounded This Good Emily Sundstrom‘s career in the automotive field started about 13 years.   She was hired to “just” answer phones. It quickly turned into something which she had a passion for.  She enjoys doing it every day. The passion comes from taking a stressful, unexpected situation and turning it into an experience that leaves the customer feeling confident, educated, empowered and respected. She has acquired multiple certifications from ASE, ATI, Wa. State Emissions, Elite Master’s Program, and Ami.  She strives to continue to learn every day. Working with my customers and team at Valley Auto Electric has taught me the importance of customer satisfaction. Watching a customer walk away with a positive an experience, not just a transaction, is how I show there is more to automotive ownership. They have also gained a relationship in the process. Facilitating these relationships is my greatest accomplishment. Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=%22haas%22) .   Key Talking Points: The Service Adviser/Manager has the toughest job in the company. We get ourselves in a trap when customers call for a price. When we fail to convert we blame it on the price shopper. The person who is calling you and asking for price may just need help because they don’t know what else to ask. Change the trigger. Whatever the caller asks for it will trigger a reaction: Give them a price Or tell them why I can’t give them a price. If it is your company policy no one cares that it is your policy. They may not be shopping price. They are shopping for you but price may be the only thing they can ask. Let the ringing phone be your trigger to move you into ‘Make an Appointment’ mode. Never give the caller information that won’t help them make a good decision. If you give price will that help them make a good decision about their car? What do the brakes need? You make bad decisions with bad information Empower them to make their decision based on the information you give. Value story: Let’s get it here and let my team of ASE certified technicians look it over. I want to do it tomorrow morning. Our desired result from the marketing we do to get the phone ring should be to get a vehicle in the bay. Appointments are the goal. Learn to do the right things when the phone rings. We can give a ballpark figure (price). They say I’ll call you back. You have no return on your...

Kevin tells us why he voted for Bill Haas.

On this episode we meet Bill Haas, Democratic candidate for Missouri's Second Congressional District. Missouri's primary election will be held August 7th.

Above from left, Bill Hass and Bob Greenwood. Bill Haas, AAM, is the owner of Haas performance consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Listen to Bill’s previous episodes (https://remarkableresults.biz/?s=%22haas%22) .   Bob Greenwood, AMAM, is President and CEO of Automotive Aftermarket E-Learning Centre Ltd and has over 40 years’ experience working with Independent shops developing their business to maximize business net income. Bob writes management articles for ASA’s magazine AutoInc and has developed live business management classes for ASA. He writes monthly management articles for Motor Age magazine in the USA and writes semi-monthly shop management articles for CARS Magazine. Bob’s previous episodes are (https://remarkableresults.biz/?s=%22greenwood%22) . Talking points: You must develop a culture of learning. Conferences like Vision are seeing more members of owners company. More team training. This will help prepare for a transition of ownership. Projections in 2023 there may be 500 million lines of code in the vehicle. We are moving into a new profession where training will become the norm at 100 hours per year. The business model will need to change. We’ve seen the best tech in the shop is the owner. The owner must become the CEO and hire their new best top grade. The approach needs to come from an entrepreneurial mentality. Don’t go into business today because you love to fix cars. You must become a true business person and build a team to solve clients vehicle problems. Specialization may become part of a new business model. Instead of a standalone specialty shop, you can specialize within the shop with specialty technicians. Potentially can have a platform specialist, brake specialist, drivability specialist, etc. Do you have all the tools and information systems? Pay, benefits and training must increase. Labor rates must be dialed in to support this. Competent people need to be paid well and they make companies money. Efficiencies need to improve. When your efficiencies go down your cost per billed hour goes up. When your efficiencies go up your cost per billed hour goes down. Competing for talent. Provide tools and tool allowance. Tuition reimbursement. Retirement programs. Provide your team with resources for financial planning. Find a competitive advantage to embrace and retain your talent. It must be part of your culture. Become the place where people want to work. Profit sharing will become the norm. Tell your story when you started your shop to your people.

We recorded this week's Ratchet+Wrench Radio podcast from VISION in Kansas City, and guests include four different management training course instructors. Each presenter also discusses why they keep coming back to VISION, and what their favorite parts of the conference are. Amy Mattinat, owner of Vt.-based Auto Craftsmen, discusses effective in-house marketing strategies, and why a blog should be an important component of your shop's website (0:30). Danny Sanchez, CEO of Autoshop Solutions goes over the first steps to creating a strong company culture, and how he keeps things fun at his own business (6:13). Industry veteran Bill Haas discusses the difference between a challenging and difficult customer, and some common mistakes shops make when an especially difficult customer comes through the door (10:54). Jeremy O'Neal, founder of AdvisorFix, explains how a digital sales process works, and why it could be beneficial for your shop (16:05).

NOTE: Bill Haas presented a two-hour seminar on the Millennial generation at ASA CARS at AAPEX, in November 2017. He was so kind to share with you an abridged version. Bill is a great friend of the podcast and brings his research and wisdom to you in an episode that can become a quintessential blueprint for hiring and engaging Millennials in your business. Bill Haas, AAM, is the owner of Haas Performance Consulting LLC, with 40 years of experience in the automotive service and repair industry. Clients have access to Bill’s solution based focus, expertise, unique perspectives and in-depth knowledge of the industry. Bill began his career working part-time at a full-service gasoline station in Appleton, Wisconsin. His career includes time as a technician, shop owner, technical trainer and on the staff of the automotive industry’s oldest and largest association representing automotive service and collision repair businesses. While at the association Bill had the opportunity to work with all segments of the industry. His knowledge of the industry has been shared on many occasions as he has been invited to speak at numerous industry events as well as providing testimony at hearings of the US Congress and several state legislatures on important legislation and regulation affecting the automotive industry. Bill received the Accredited Automotive Manager (AAM) credential from the automotive management institute in 1996 and has been a member of the automotive management institute’s faculty since 2002. Bill is also the business manager for NACAT, the North American Council of Automotive Teachers. His services include business management seminar development and delivery, keynote presentations, business consulting, performance coaching, and strategic planning facilitation. Talking Points. (Listen to the episode to receive the essence of these high level ‘cliff’ notes): Millennial Expectations: 74% expect to get paid more 61% expect a flexible schedule 56% expect a promotion within a year 37% expect state of the art technology Seven Essential Elements to Enhance Employee Retention: ONE: Pay a competitive Wage TWO: Fair and effective management THREE: Benefits FOUR: Training FIVE: Empowerment SIX: Recognition SEVEN: Opportunity and challenge Seven Simple Questions Employees Ask Themselves ONE: Do you know me. TWO: Do you understand me? THREE: What can you do to help develop my skills? FOUR: When do you think I am worth a raise? FIVE: Do you care about what I think? SIX: Can you appreciate my effort? SEVEN: Am I respected? A leaders job isn’t to do the work, it is to provide the environment where the work is done (http://http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) This episode is brought to you by Federal-MogulMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmgaragegurus.com (http://fmgaragegurus.com/) (http://bit.ly/2vm0Te7)        

Golf Digest's Joel Beall and Alex Myers are back to help you set your fantasy golf lineup for this week's Quicken Loans Invitational. The guys discuss the new venues (TPC Potomac at Avenel Farms) and some of the players to watch for, including Rickie Fowler, Bill Haas, Kevin Chappell and Brendan Steele.

Golf Digest's Alex Myers and Joel Beall examine the field at the Memorial Tournament and help identify the players to consider for your fantasy golf lineups at Jack Nicklaus' event in Ohio. The guys discuss the chances for several players, including former Memorial winner Hideki Matsuyama, Jason Day, Kevin Kisner, Matt Kuchar and Bill Haas.

Dan Roebuck and Richard Boxall are joined by legendary golf broadcaster Bob Bubka to review the second WGC event of the year – the Dell Technologies Match Play. They hear from the winner and World number one Dustin Johnson, runner up Jon Rahm and Bill Haas who finished third. Plus they take an early look at the contenders of the first major of the year, The Masters at Augusta, Georgia.

On this edition of the Politically Speaking podcast, St. Louis Public Radio's Jason Rosenbaum, Jo Mannies and Rachel Lippmann welcome St. Louis School Board member Bill Haas to the program.

Golf Digest editors Alex Myers and Joel Beall are back again, explore the best options for your Fantasy golf lineup at the CareerBuilder Challenge in Palm Springs, Calif. Among the players discussed is Bill Haas, the 2010 and 2015 winner who has earned more money in the event than any player in tournament history.

Two of the mayoral candidates, Pastor Jimmie Matthews and Bill Haas, join DJ in studio to discuss their campaigns.

Are you struggling with scoring and keeping rounds afloat? Then this podcast is for you.  Mark Immelman shares clips from conversations he had with Billy Hurley III, Vijay Singh and Bill Haas at The Quicken Loans National at Congressional CC. The discussion centers around the nature of golf, scoring, recovery, putting and the mindset of champions during their rounds of golf

Veteran Collateral Damage guest, Bill Haas, joins DJ to talk about his new book “Pink Collar Blue,” a story about love and politics. He also talks about his past and future political aspirations in St. Louis, money in politics, education, and the lifelong pursuit to achieve your dreams.

PODCAST NOTE: Listeners can tune in to iHeart Radio 740 The Game (FM 96.9) Wednesdays from 6-7 p.m. to hear The Golf Insiders live. Add The Golf Insiders podcast to your iPhone as an app. Click here and go to the bottom of the device's screen to create the "Quick Launch" icon for the Golf Insiders. Once you've done this it will add The Golf Insiders podcast as an App to your home screen.  Holly G is in the studio in the studio starting her 8th season on The Golf Insiders as the PGA Tour begins the 2015-2106 wrap-around season. Bob Harig, ESPN.com, calls in at the top of the show to discuss team USA beating the International team by one point. Holly asks Bob if the President's Cup came up in the ranking compared to the Ryder Cup?  Bob said it's hard to compare the two with the history of the Ryder Cup.  Bob said that when one team dominates, the interest falls off. He said the Ryder Cup used to be the same way in the '70s. It came down to Bill Haas versus Sang Moon Bae. The story line was great with Bill's dad Jay serving as the USA's captain. Sang Moon was playing in his last event before leaving for mandatory military service. Bob pointed out that Sang Moon Bae's duffed chip shot on the 18th was eerily similar to what happened to Hunter Mahan in the Ryder Cup. Heartbreaking. Holly and Bob talk about the start of the new season with the Frys.com tournament. Bob thinks there is not a break for fans to miss golf. Bob said maybe play a tournament in Australia or Asia so its unique and maybe can be shown at night on television.  Mike Purkey, Global Golf Post, calls in to talk to Holly about the Presidents Cup and the challenges of the International team. Nick Price had a difficult challenge having players from 8 different countries and have them play well given just the language barriers teammates. Holly and Mike discuss the Champions Tour and how Colin Montgomerie has taken the senior tour by storm and has such a great following.  G.W. Cable, PGA Tour caddy for Chris Kirk, was at the President's Cup and talks to Holly about the USA's win at the President's Cup and how it was as a caddy. The emotion is like no other. Even as a caddy being in that moment is just so different than anything else. Holly and GW talk about the differences as a fan between the President's Cup and the Ryder Cup. Holly G asks GW what was it like going to South Korea with the time difference and how it affects the players and caddies. Mental Conditioning Coach Dr Bob Winters, David Leadbetter Academy, calls in to the show to wrap up the show talking to Holly about the final hole and the final two players. Dr Bob had said for a few weeks that he thought it was going to come down to the wire and the International team was a lot deeper than some fans thought. Sometimes the home field advantage actually acts as a detriment to some players. The players want to win so badly for their home country and their team and the momentum can change in a heartbeat. Holly talks to Dr Bob about the two year break for Sang Moon and how the tournament ended for him. Dr Bob said that Sang Moon had a great tournament and he needs to look back and relish the good moments and not focus on a bad one. Mistake Free Golf is Dr Bob's latest book. Dr Bob says that he feels the typical player gets ahead of himself or herself too much when playing a round of golf. When they are on the 5th hole they assess their game and project what score they will finish 18th hole with. He said that we need to quit being a human calculator and just play each shot as it comes.

Bill Haas records his 6th PGA Tour victory at the Humana Challenge. Special Guest interviews: Pete Bevacqua, CEO PGA of America; Steve Mona, CEO World Golf Foundation; Calum McPherson, Managing Director Golphin For Kids; Linda Randolph, Tuscana Resort Orlando by Aston. Plenty of Tiger talk, Allenby talk and Dustin talk. Tribute to Mr Cub, Ernie Banks; Around the World of Golf; Focus on Vision with Paul Casey; What's Next on the Schedule rounds out the show.

This week's episode of The GAR! Podcast includes discussion of the following: quick intro / Camden's Comics / The Bolt / Camden / passion / encouragement / local landmarks / teaching with comics / changing ethnic mix / Robert Repici / Birds of Prey / Arrow / Smallville and the monomyth / why Arrow rocks / Mike Missanelli / listeners / comics and bootlegging / the ages of comics / grim and gritty / Marvel vs. DC / Bronze Age vs. Dark Age / what age are we in now? / Dan DiDio / the corporate age / comics-based videogames / the amalgamated age / Michael Pagdon / people skills / Target and pregnancy / beards / closing and thank-yous / Very special thanks go out for this episode to Miranda Powell, Bill Haas, Donnie Treadwell, Jennifer Walker, Frank Kamina Castle, Ryan Brady, Hong Nguyen, Robert Repici, Michael Pagdon, Rutgers University, and the Camden Comic Con. Links: Camden's Comics Camden's Comics on Facebook The Make Mine Magic Podcast Glenn's reviews of "Birds of Prey" Glenn's "Marvel's Agents of SHIELD" reviews at Biff Bam Pop! Glenn's "Arrow" reviews The Myth of the American Superhero Men of Tomorrow by Gerald Jones Glenn's review of Captain America The First Avenger The New Frontier by Darwyn Cooke Glenn on Fear Itself at Biff Bam Pop! Michael Pagdon's website Michael Pagdon's blog Michael Pagdon on Tumblr Pagdon Illustration on Instagram South Jersey Writers' Group Collingswood Book Festival Camden Comic Con on Facebook Camden Comic Con on Tumblr Camden Comic Con on Twitter Biff Bam Pop! Glenn's Twitter Ray's Twitter The GAR! Podcast on Facebook  

Wow- we made 50 episodes! Thanks to all our faithful listeners for listening all this time.  This week's episode of The GAR! Podcast includes discussion of the following: speak down / costume contest / momentary static and feedback / creative community / this show rocks / Knuckle Puck Time / Furious and Frank / Gigio Longo / Adam 12 / dark and light / G. boTiC Productions / Toscana and French fries / digital comics / Philip K. Dick / Guardian Devil and the Hero's Journey / Holy Terror and Dark Knight / 300 / Captain America The Winter Soldier / the Falcon / Iron Man / does Cap kill? / Mark Poulton / A Cat Named Haiku / haiku and cats / teaching with comics / Koni Waves / demographics / wrestling / WWE Network / Pronto Comics / Phrases to Pages / always an open bar / the Pronto line / Dennis Knight's Cross / the learning process / ProntoCast / what's next / "One Star" Bar / Nap Boy and more coming soon / live strippers and spaceships / thank yous / Very special thanks for this episode go out to Miranda Powell, Bill Haas, Donnie Treadwell, Jennifer Walker, Frank Kamina Castle, Gigio Longo, Mark Poulton, David Rondinelli, Dennis Knight, and Knuckle Puck Time. Links: Knuckle Puck Time The Make Mine Magic Podcast Bryan J.L. Glass G. boTiC Productions Adam 12 Buy Adam 12 Toscana in Cherry Hill NJ French Fry Diary Glenn's review of Captain America The Winter Soldier Adam 12 on Amazon Mark Poulton on Twitter A Cat Named Haiku on Amazon WWE Network Mark Poulton on Facebook Mark Poulton at Storenvy Pronto Comics Cross South Jersey Writers ProntoCast Free Comic Book Day "One Star" Bar Camden Comic Con on Facebook Camden Comic Con on Tumblr Camden Comic Con on Twitter Biff Bam Pop! Glenn's Twitter Ray's Twitter The GAR! Podcast on Facebook Videos: Adam 12  

This week's episode of The GAR! Podcast includes discussion of the following: A special interview with Donnie Treadwell of Rutger's WCCR radio station! Also, a great interview with Justin Piatt of Unlikely Heroes Studios and the rocking superhero indy comic fave, Super! intro / badges / cosplayers / gofer Ray / Donnie Treadwell / WCCR / equipment theft / Biff Bam Pop! / secret origin of GAR! / Donnie interviews us / Camden / programs / what's next / French Fries / speak up / Ray's haul / fans / Boy George / Marvel's Original Sin / Jem / Justin Piatt of Unlikely Heroes Studios / Super! / ComiXology / building a universe / serial storytelling / comics lettering / Zack Dolan / too many Avengers / Power Girl cosplay / Very special thanks for this episode go out to Miranda Powell, Bill Haas, Donnie Treadwell, Justin Piatt, Zack Dolan, Bryan J.L. Glass, and Rob Kelly. Links: WCCR Rutgers Camden Radio WCCR on Twitter CO2 Comics Steve Lafler Unlikely Heroes Studios Unlikely Heroes Studios on Twitter Unlikely Heroes Studios on Facebook ComiXology Super! On ComiXology Blambot Camden Comic Con on Facebook Camden Comic Con on Tumblr Camden Comic Con on Twitter Biff Bam Pop! Glenn's Twitter Ray's Twitter The GAR! Podcast on Facebook Videos: "My God" by Boy George "Church of the Poison Mind" by Culture Club  

PODCAST NOTE: Users can add The Golf Insiders podcast to their iPhone as an app now. Click here and go to the bottom of the device's screen to create the "Quick Launch" icon for the Golf Insiders. Once you've done this it will add The Golf Insiders podcast as an App to your home screen.  Rich Bianco is in the studio while Holly G is on vacation. Rich is joined by local friend and PGA Master Player, Instructor and Coach Sean Gorgone, "Whole Game of Golf."  Bob Harig, ESPN.com, calls in to share the week of golf news with Rich and Sean. Bob talks about Bowditch's win and it was nice to see knowing his past personal and professional struggles.  Bob also talks to Rich and Sean about the Shell Houston Open preceding the Masters. Bob feels that the week before the Masters that players competing in that tournament want to play in conditions that will be similar to Augusta the following week. Rich brings up Tiger Wood's injury and talks to Bob about it. But back surgery has sidelined Woods for the Masters and for several weeks, maybe months to come. Bob said that without Tiger its a big loss at the Masters. He's been there every year for the past 20 years except for this one. Bob's dark horse pick Bill Haas, Rich's Matt Every and Sean's is Ryo Ishikawa. Brian Hewitt, Global Golf Post editor, calls in to talk to Rich and Bob about the Masters. Brian says he is thinking about moving the story forward. Many expected him not to play at Augusta this year. What will happen when he comes back. Tiger started working with Sean Foley in 2010 and have not won a Major since and his record last year and the Majors even though he won 5 tournaments last year. Brian feels that Tiger may change his swing some during his rehab and may come back with another swing coach? Jeff Shain, PGA.com calls in to wrap up the show and talks to the duo about the Shell Houston Open. Jeff says he divides the Shell Houston Open into two categories, those who will play the 2014 Masters and those trying to gain the invitation to this year's Masters. Folks like Dustin Johnson who has played really well outside of match play.  Jeff and Rich talk about the great Texas golf tournaments like the storied Shell Houston Open. Jeff says that the staff at the Shell Houston Open did an outstanding job replicating the conditions that will face the golfers in Augusta, even thought they are in a totally different client in Texas.

Holly G and Rich B are in the studio talking the Florida Swing, sponsored by Barber Pole Golf.  Holly and Rich get right into Tiger's win at the WGC Cadillac at Doral. Jeff Shain, PGA Tour.com, calls in to talk about the upcoming tournament in Tampa at the Copperhead Course. Jeff talks about the Copperhead's snake pit being the 4th toughest holes to close on last year. The trio talk about Luke Donald's finish at Doral. Donald was last year's winner at Innisbrook for the Tampa Bay Championship. Jeff talks about the LPGA Tour and the upcoming RR Donnelly Founder's Cup. Natalie Gulbis has been sidelined with Malaria after the LPGA swing through Asia.  Paula Creamer was a part of a 5-car accident there but is getting better. Tavistock Cup teams were named Tuesday. Rosters are similar to last year, but with Isleworth lost a few members including Tiger Woods who now is on Team Albany. Two more teams are joining the Cup for a total of 6.  Oak Tree and Primland. Charles Howell III is anchoring the Oak Tree National team along with Rickie Fowler, Bob Tway and Scott Verplank. Team Primland is represented by Fred Couples, Bill Haas, Jay Haas and Webb Simpson. Florida Golf Central is celebrating its 14th anniversary of Florida Golf Central, the Florida swing, the rebirth of Errol Estate Golf & Country Club, and the launch of the Lee Westwood Golf School in Orlando with drinks and appetizers. Tuesday, March 19 from 5-8 p.m. at Errol Estate Golf and CC 355 Errol Parkway, Apopka. Todd Lewis, the Golf Channel, calls in and talks with Holly and Rich about Tiger's win. Todd feels that Tiger is playing the best golf he's played in the past five years. Todd also talks about Sean Foley, Tiger's swing coach, and how well Tiger is doing now after all the criticism they both took after leaving Hank Haney. Tiger has 76 PGA Tour wins with four different swings.  Hunter Mahan and Justin Rose also work with Foley. Rich B's tip: If you want to start a new golfer out in the game start at the hole and work backward to the driver. Start with a short putt and then chipping and so on. Sean Foley endorses PSP Golf's The Little One. "I never look at it for a win for me because I don't hit any shots, or put in the practice rounds, I look at my self as coach," Sean Foley. He feels that Tiger is the Greatest Player of All times at the age of 37. Foley feels that his key to helping his "students" succeed is giving them access to their abilities. Sean feels that in 2013 we can measure now what we use to guess about with the technology that is out there. i.e. 3D analyzers, launch monitors and radar tracking devices, etc.

Holly G and Rich Bianco are in the studio talking about the dramatic finish of the Northern Trust Open. Bill Haas beat Phil Mickleson in a playoff. Sergio Garcia also did well to finish 4th. Bob Harig, ESPN.com, kicks off the show talking about the finish at the Northern Trust Open. Thought that Phil should have left himself with 100 yards because he is one of the best from that distance in on the PGA Tour.  But he chose to hit 3 Wood and the rest is history. Holly and Bob talk about the early success of Phil and how that may help him heading into the Masters. They also talk about Keegan Bradley's success at the Northern Trust Open and a great start at the WGC-Accenture Match Play Championship is underway today.  The WGC is set up completely off the world rankings with the top 64 players. Minus two players who chose not to compete but both are replaced. Todd Lewis, The Golf Channel, calls in to the show to talk to Holly and Rich about the excitement of the WGC-Accenture Match Play Championship. How Wednesday and Thursday matches are so exciting.  Todd feels that the Europeans are more experienced with match play and that may be why the last two years the winners have been from Europe. Todd talks about the short game and great putters are favored at this match play event. You can check out Todd on The Golf Channel or online at www.golfchannel.com Both Bob Harig and Todd Lewis both pick Charles Schwartzel as one of the players to be in the finals. Follow Bob at espn.go.com/golf/ Jeff Shain from the Orlando Sentinel talks to the duo about the WGC.  They also talk to Jeff about the upcoming Florida Swing and the Honda Classic having Tiger Woods for the first time. You can follow Jeff at www.OrlandoSentinel.com or you can Tweet him @jeffshain. Holly talks to GolfSmith's Dan Watkins about some of the new products that have just come out like the new adjustable clubs which are selling well. TaylorMade's RocketBallz, Callaway, Cobra, etc. Also big are the new things are the forged wedges. GolfSmith also offers custom fitting.

Holly G and Rich B are in the studio talking about the finish of the regular season. Bill Haas's amazing par save from a greenside water hazard on the second playoff hole, No. 17 at East Lake, helped him capture not on the Tour Championship but the FedExCup edging out Hunter Mahan. Haas earned a total of $11.4 million. Mahan had an incredible day but his putting ultimately was his undoing. Jeff Shane from the Orlando Sentinel calls in and talks about the final event of the FedExCup Playoffs. He believes that the shot on 17 out of the water will be played over and over for many years to come. The trio also comments on the final day and how the FedExCup was up in the air until the end. Jeff also comments on the U.S. and Europe's amazing Solheim Cup over the weekend and the drama that took place. ESPN.com's Bob Harig calls in and shares his thoughts on the 17th playoff of the golf season and the wrap up of the FedExCup. Harig said the he feels that Haas not knowing that he could win the FedExCup probably allowed him to play a little more relaxed than if he knew what was riding on his game. The Golf Channels' Todd Lewis wraps up the show talking about the FedExCup finish calling in from Las Vegas.  Lewis feels that no one enjoyed it more than Tim Finchem because of the drama that centered around the finish and the momentum that it gives the PGA Tour for years to come. Mary Bryan joins the show and talks about the Solheim Cup with Todd Lewis and Holly and Rich B. The fact that Europe finally won the Solheim Cup Lewis feels that it has helped the event and started a rivalry that the event didn't have when the US was winning every time.

Host Holly G and Rich Bianco are in the studio and start off the show by reviewing last week's wins for Scott Stallings wins the Greenbrier Classic in a playoff defeating Bill Haas and Bob Estes as well as Olin Browne winning his first Major at the U.S. Senior Open Championship. Bob Harig, ESPN.com, calls in to talk about the WGC-Bridgestone Invitational field as well as Tiger's return to golf. Bob feels that the expectations for Tiger should be somewhat tempered since we don't know how much has he worked on his game? Not sure how much Tiger was able to get on the course and play golf and not just hit on the range and chip and putt. Holly and Bob talk about the life-changing win for Scott Stallings at the Greenbrier. Now he is able to play at the WGC this weekend and play in the 2012 Masters. Rory McIlroy announces that he will resume his PGA Tour membership in 2012. Canadian David Byrne, winner of Big Break Indian Wells, calls in and talks with the team about how his life has changed by winning Big Break and how his mother was there for him the whole time taking him to practice. Jeff Shain from the Orlando Sentinel calls in to talk about Rory McIlroy rejoining the PGA Tour next season as well as Tiger practicing at The Medalist Golf Club in the Jupiter, Fla. area and the changes Tiger has made in his game. Jeff also talks with the team about Yani Tseng winning five majors -- the youngest golfer ever to win five majors. Cabin Bluff Woodbine, Ga., Andy the Director of Sales, calls in and wraps up the show talking about Cabin Bluff and everything there is to see there for the whole family.  Davis Love III golf course, deep sea fishing, boat cruises, hiking, hunting, etc. www.cabinbluff.com