Podcasts about more feedback

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Best podcasts about more feedback

Latest podcast episodes about more feedback

The Power Company Podcast
REWIND | BOARD MEETINGS | The Art of Learning Climbing

The Power Company Podcast

Play Episode Listen Later Feb 29, 2024 76:19


Today we REWIND back to one of our favorite Board Meetings of all time. We chose this episode because we are spending the next couple months digging deep into movement and learning, and exploring if there might be a better way to consider movement than the technique-based way we've always done it.  In this episode, Kris and Nate discuss ideas presented by author Josh Waitzkin about our mental models for learning, specifically after hearing him as a guest on Tim Ferriss's podcast, and how we might apply these ideas to climbing. This episode originally aired on April 5, 2020. ____________________

Opposing Bases: Air Traffic Talk
OB307: Paper Tigers at Penguin Airlines

Opposing Bases: Air Traffic Talk

Play Episode Listen Later Nov 20, 2023 92:28


Episode 307 Show Notes Topic of the show: More Feedback! 1. Patron BY discusses a proposed FAR for OB Listeners 2. Patron MTW talks about glider ops near the Triad      https://www.piedmontsoaring.net/   Timely Feedback: 1. Patron SE discusses a great technique using contact approaches. 2. Patron BE gives us the history of descents on airways for approaches. 3. CG finds a CFR about descending on airways for approaches   Feedback 1. Patron CM on how the 737 descends so beautifully. 2. Patron LR sent audio feedback on TRACON maps. 3. Patron SG asks about switching the localizer around. 4. Patron FC asks about controllers asking about notams.   Mentioned on the show: USA Tracon Map   Have a great week and thanks for listening!  Visit our website at OpposingBases.com You can support our show using Patreon or visiting our support page on the website.  Keep the feedback coming, it drives the show! Don't be shy, use the “Send Audio to AG and RH” button on the website and record an audio message. Or you can send us comments or questions to feedback@opposingbases.com. Find us on twitter @opposing_bases.  Music by audionautix.com.  Third party audio provided by liveatc.net.  Friends of the show and maker of bags to protect your ATC headset from dust and germs: ATCSaks.com. Keep the gunk and funk away from your most valuable pilot gear: https://pilotsaks.com/. Legal Notice  The hosts of Opposing Bases Air Traffic Talk podcast are speaking on behalf of Opposing Bases, LLC.  Opposing Bases, LLC does not represent the Federal Aviation Administration, Department of Transportation, or the National Air Traffic Controllers Association.  All opinions expressed in the show are for entertainment purposes only.  There is no nexus between Opposing Bases, LLC and the FAA or NATCA.  All episodes are the property of Opposing Bases, LLC and shall not be recorded or transcribed without express written consent.  For official guidance on laws and regulations, refer to your local Flight Standards District Office or Certified Flight Instructor.  Opposing Bases, LLC offers this podcast to promote aviation safety and enhance the knowledge of its listeners but makes no guarantees to listeners regarding accuracy or legal applications.

Luke Who's Talking
EP:112 - Schooled

Luke Who's Talking

Play Episode Listen Later Feb 17, 2023 13:20


On this Episode of Luke Who's Talking I'm going to talk about, More Feedback, School and Health. Firstly I've got more feedback, Hooooray. But it's not all about feedback, I also explain why the audio in the last episode was a lil average, basically I did a stupid thing. Plus more cricket stuff. And I also get an answer to the question I posed last episode, which was something like ‘have you ever signed up to a lewd service, out of curiosity. School or study? What's the difference, basically nothing. But old people say ‘study' and I'm old. Anyway, I'm going back to ‘school' or an I doing some ‘study' I don't know. Health, generally speaking it's good if you're healthy, I'm not a doctor though. But over the last year, my health has improved a good deal! And as a result my lung function is as good as it's been since 2013. Podcast Website Twitter Discord Email: lukewhostalkingpod@gmail.com Use #LWT in your Tweets and Social Media Posts. "Cheery Monday", "Samba Stings" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/

The Starting Zone: The World of Warcraft Podcast!
Episode #532: The Last Week of Season 3!

The Starting Zone: The World of Warcraft Podcast!

Play Episode Listen Later Jul 26, 2022 99:09


Welcome to The Starting Zone Podcast, The World of Warcraft Podcast for New and Experienced Players! On this weeks episode, Spencer Downey and Jason Lucas discuss Wrath Classic Launch, Winds of Wisdom leveling, The Forbidden Reach, DPS Design Feedback, Hotfixes and everything else going on around Azeroth and Shadowlands! Episode #532: The Last Week of Season 3! is ready for Download! What's New this Week in World of Warcraft! Weekly Event – Warlords of Draenor Timewalking World Boss - Mortanis in Maldraxxus Guile Charm (Rogues) Fujieda (Warriors) Keefer (Monks) Desmotaeron World Boss - Mor'geth, Tormentor of the Damned Zereth Mortis World Boss - Antros Mythic + Affixes - Fortified, Spiteful, Necrotic, Encrypted Dungeon Quests - Mists of Tirna Scithe, Spires of Ascension PvP Brawl - Shadow-Pan Showdown PvP Quests - Arenas, Arena Skirmishes Winds of Wisdom 50% Exp Gain Buff Season 4 Fated Raid Schedule Dragonflight Previews The Forbidden Reach Get to know your invoker More Feedback on Hunters Burning Crusade Classic NA Realm Consolidation - August 9 Wrath of the Lich King Classic Launches September 26 The Battle for Wintergrasp in Wrath Classic Hotfixes ABetterABK Strike Fund and much more! You can find us on Discord at The Starting Zone or email us at TheStartingZone@Gmail.com

Chin Stroker VS Punter
418: Chronicles of Riddick, High Fidelity, The Show Must Go On, First Blood 1 & 2 and MORE

Chin Stroker VS Punter

Play Episode Listen Later Jul 19, 2020 88:43


This week we chat about Paul's bargain blu-ray hunting, Harry Potter and the Deathly Hallows, Paul's Star Trek movie rewatches, The Chronicles of Riddick, Ant-Man and the Wasp, Captain Marvel, High Fidelity, The Show Must Go On, sporting anime, First Blood 1 & 2 and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS

Chin Stroker VS Punter
417: Close Encounters, Jaws, Die Hard 4, Alita Battle Angel, Tightrope, Hangar 18 and MORE

Chin Stroker VS Punter

Play Episode Listen Later Jul 5, 2020 82:22


We  debut Paul's fancy new microphone and put it to good use by catching up on some pretty varied recent watches including: When My Father Was Away on Business, Close Encounters, Jaws, Scoob, Tightrope, Hangar 18, Alita Battle Angel, Die Hard 4, Genesis - Together and Apart, Meatloaf - In and Out of Hell and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS

Chin Stroker VS Punter
416: The films of Guy Richie, Gilda, Da 5 Bloods, Evolution, Stargate, Jerry Maguire and MORE

Chin Stroker VS Punter

Play Episode Listen Later Jun 23, 2020 81:40


BIG range of topics covered this week including: Jerry Maguire, Lock Stock and Two Smoking Barrels, Snatch, Rock N Rolla, Sherlock Holmes, The Gentlemen, Stargate, Da 5 Bloods, Unstoppable, Gilda, Evolution and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS

Chin Stroker VS Punter
409: Red Dwarf, Starring Adam West, The Simpsons, Listener Questions and MORE

Chin Stroker VS Punter

Play Episode Listen Later Mar 29, 2020 76:05


It may have been only a week, but what the hell.. here's another ep for you, we discuss: Red Dwarf, Starring Adam West, The Simpsons, Listener Questions and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS  

Chin Stroker VS Punter
408: Spaced, Shaun of the Dead, Minority Report, Jumanji The Next Level, I Am Patrick Swayze and MORE

Chin Stroker VS Punter

Play Episode Listen Later Mar 23, 2020 92:23


This week: Birds of Prey (Paul's take), Reservoir Dogs, Spaced, Shaun of the Dead, Le Mans and The Man, The Redeemed and Dominant, Crips and Bloods: Made in America, Jumanji The Next Level, I Am Patrick Swayze, 200 MPH at Le Mans, Minority Report, Star Trek Picard (Pauls take), Meet the Richardsons, The Story of Ready Steady Go and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS Reviews on iTunes/Apple Podcasts appreciated

Airline Pilot Guy - Aviation Podcast
APG 416 – Tailwinds to Headwinds

Airline Pilot Guy - Aviation Podcast

Play Episode Listen Later Mar 15, 2020 180:49


Photo Credit: Nick Anderson [00:04:41] NEWS [00:05:17] Accident: Gazpromavia AN74 near North Pole on Apr 4th 2015, hard landing [00:13:23] Crash: MyCargo B744 at Bishkek on Jan 16th 2017, Impacted Terrain on Go Around [00:27:55] Accident: Veteran B742 at Abuja on Dec 4th 2013, Overran Displaced Runway End and Collided with Trucks [00:35:53] GETTING TO KNOW US [01:09:16] FEEDBACK [01:09:25] Jason - Spirit 320 NEO Incident [01:15:35] Tanya - Part 2 - Oral History Excerpts of NASA's Dick Underwood [01:31:48] Dylan & Nicole - Convair 990 [01:33:34] VC10 Ron - Minus Zero? [01:45:41] Charles - Tailwinds to Headwinds [02:03:23] COFFEE FUND [02:05:49] MORE NEWS [02:05:57] Accident: Thai A330 Shears Tail Off Gulfstream IV in Vientiane [02:08:04] American Airlines Mechanic Jailed Following Aircraft Sabotage [02:11:12] PLANE TALES - Passing More Gas [02:36:34] MORE FEEDBACK [02:37:13] Darren - I Passed my IFR Checkride! [02:39:05] Luke - Antonov Feedback [02:44:51] Justin - He Knows All About Acme Airlines [02:48:15] Vernon - Pilot Pride [02:54:37] OUTRO VIDEO APG 416, Part 1 APG 416, Part 2 ABOUT RADIO ROGER “Radio Roger” Stern has been a TV and Radio reporter since he was a teenager. He’s won an Emmy award for his coverage in the New York City Market. Currently you can hear his reporting in New York on radio station 1010 WINS, the number one all-news station in the nation. Nationally you can hear him anchor newscasts on the Fox News Radio Network and on Fox’s Headlines 24-7 service on Sirius XM Radio. In addition Roger is a proud member of and contributor to the APG community. Audible.com Trial Membership Offer - Get your free audio book today! Give us your review in iTunes! I'm "airlinepilotguy" on Facebook, and "airlinepilotguy" on Twitter. feedback@airlinepilotguy.com airlinepilotguy.com "Appify" the Airline Pilot Guy website (http://airlinepilotguy.com) on your phone or tablet! ATC audio from http://LiveATC.net Intro/outro Music, Coffee Fund theme music by Geoff Smith thegeoffsmith.com Dr. Steph's intro music by Nevil Bounds Capt Nick's intro music by Kevin from Norway (aka Kevski) Doh De Oh by Kevin MacLeod is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Source: http://incompetech.com/music/royalty-free/index.html?isrc=USUAN1100255 Artist: http://incompetech.com/ Copyright © AirlinePilotGuy 2020, All Rights Reserved Airline Pilot Guy Show by Jeff Nielsen is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Chin Stroker VS Punter
407: The Hateful 8, Sonic the Hedgehog, Color Out of Space, Deep Star Six, QT8, Kill Bill 1 & 2, Birds of Prey, Miss Americana, The Martian, Escape to Witch Mountain

Chin Stroker VS Punter

Play Episode Listen Later Mar 7, 2020 90:21


We finally (almost) catch up on what we have been watching, and it's a very odd mix this week including: QT8, Kill Bill 1 & 2, Birds of Prey, Miss Americana, The Martian, Escape to Witch Mountain, The Hateful 8, Sonic the Hedgehog, Color Out of Space, Deep Star Six and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook Check out the other PODSYNDICATE SHOWS Reviews on iTunes/Apple Podcasts appreciated  

B Squad Hotrod: 4 guys building cars and hot rods

Episode 0159 - Air Bag Plumbing Fittings, Hoses and More Feedback from B Squad. Enjoy!   Show Notes: Fittings: AN https://www.fillernecksupply.com/fragola-series-8000-6an-push-lite-race-hose-end-fittings-an-6/?gclid=CjwKCAiA8ejuBRAaEiwAn-iJ3kk6eD1brET9xZTWcb40kBm-W-TwDxO4VWoQo8BLcBby3LKUVV8xpRoCdR4QAvD_BwE Compression https://www.labfacility.com/catalogsearch/result/index/?f=parallel+iJ3oJTHjLAZcz6wCKY9FT6VtonGvfxXNL&q=iJ3oJTHjLAZcz6wCKY9FT6VtonGvfxXNL National Pipe Thread https://www.hoseassemblytips.com/what-is-npt/ Flared fittings (for copper but the idea is the same) http://www.balkanplumbing.com/learn-how-to-flare-copper-water-tubing/   Thanks for listening. For questions, comments or complaints please e-mail us at: Hosts@BsquadHotrod.com Or Visit us at www.bsquadhotrod.com And if you really want to help us out, share with and subscribe a friend to our podcast.

Chin Stroker VS Punter
395: Iron Sky: The Coming Race, 20,000 Leagues Under the Sea, Masterpiece: Frank Miller's The Dark Knight Returns, Memory: The Origin of Alien, The Golden Voyage of Sinbad, Rust Valley Restorers, Buffy the Vampire Slayer and MORE

Chin Stroker VS Punter

Play Episode Listen Later Sep 8, 2019 91:30


This week we get even geekier than normal as we discuss: -Masterpiece: Frank Miller's The Dark Knight Returns -Memory: The Origin of Alien -The Golden Voyage of Sinbad -Buffy the Vampire Slayer Season 5 -Rust Valley Restorers -20,000 Leagues Under the Sea -Iron Sky: The Coming Race and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook at https://www.facebook.com/groups/ChinstrokerVsPunter Reviews on iTunes/Apple Podcasts appreciated: https://podcasts.apple.com/us/podcast/chin-stroker-vs-punter/id513618876

Chin Stroker VS Punter
392: John Wick 3, Lawrence of Arabia, Godzilla King of Monsters, The Neverending Story, Apollo 11, Alita Battle Angel, Jiro Dreams of Sushi and MORE

Chin Stroker VS Punter

Play Episode Listen Later Jul 28, 2019 83:34


This week we discuss John Wick 3, Lawrence of Arabia, The Neverending Story, Apollo 11, Alita Battle Angel, Godzilla King of Monsters, Jiro Dreams of Sushi, Halloween 2018 (Mike's take) and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook at https://www.facebook.com/groups/ChinstrokerVsPunter Reviews on iTunes/Apple Podcasts appreciated: https://podcasts.apple.com/us/podcast/chin-stroker-vs-punter/id513618876    

Chin Stroker VS Punter
389: Batman 1989, Batman Returns, The 7th Voyage of Sinbad, The Simpsons Season 1 and MORE

Chin Stroker VS Punter

Play Episode Listen Later Jun 15, 2019 79:14


This week we get into some classic territory discussing Batman 1989, Batman Returns, The 7th Voyage of Sinbad, The Simpsons Season 1, Swamp Thing and loads MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook at https://www.facebook.com/groups/ChinstrokerVsPunter Reviews on iTunes/Apple Podcasts appreciated: https://podcasts.apple.com/us/podcast/chin-stroker-vs-punter/id513618876  

Chin Stroker VS Punter
380: The Twilight Zone, Robin Hood, Greatest TV Comedies and MORE

Chin Stroker VS Punter

Play Episode Listen Later Feb 10, 2019 91:45


This week we get back to business with a 90 minutes plus show catching up on what we have been watching and taking some discussion topics from https://www.facebook.com/groups/ChinstrokerVsPunter/ including: -The Twilight Zone -Bohemian Rhapsody (Mike's take) -The greatest comedy TV Shows of all time -Our all time favourite trailers -Robin Hood (2018) -Fantastic Beasts 2 (Paul's Take) and MORE Feedback appreciated at chinstrokervspunter@gmail.com and hang with us on facebook at https://www.facebook.com/groups/ChinstrokerVsPunter/    

Directionally Correct podcast
Customer Service and Why It's a Critical Part of Business Strategy

Directionally Correct podcast

Play Episode Listen Later Feb 5, 2018 27:43


Customer Service is a key component to any good business strategy.  Today we talk to an expert about why getting more complaints is actually a GOOD thing, the benefits of considering your customers-customer, and the one thing about your business that is fundamental to its success - and by the way it also offers a huge return on investment.   Greg Saltsman interviews customer service expert, George Saltsman. WHAT LED YOU TO BECOME INVOLVED IN CUSTOMER SERVICE? THE FIRST THIRD OF MY CAREER WAS IN MANUFACTURING WITH ONLY A SMALL AMOUNT OF EXPOSURE TO CUSTOMERS AND THEN THIS WAS ALL B2B..   WHEN I LEFT THE PLANT ENVIRONMENT, I WAS PUT IN CHARGE OF - AMONG OTHER THINGS - A CALL CENTER THAT TOOK IN ORDERS FROM OTHER FIRMS.   IN THOSE DAYS THE COMMON METRIC FOR CUSTOMER SERVICE PERFORMANCE WAS COMPLAINTS. COMPLAINT HANDLING WAS VERY NEGATIVE AND OFTEN ENDED WHEN THE BLAME FOR INCIDENT HAD BEEN DETERMINED, USUALLY WITHOUT ANY INVOLVEMENT OF THE COMPLAINING CUSTOMER AND NOT A LOT OF URGENCY.  IT WAS AN IMPEDIMENT TO MANUFACTURING/MARKETING RELATIONSHIPS AS WELL DURING THIS TIME I WAS FORTUNATE TO HAVE A CO-WORKER WHO HAD BEEN RAISED WORKING AT HER DAD'S SERVICE STATION AND SHE KNEW CUSTOMERS FIRST HAND.    WE SAT DOWN ONE DAY TO DESIGN HOW WE MIGHT APPLY CONTINUOUS IMPROVEMENT (BILL CONWAY) AND CAME TO THE CONCLUSION WE NEEDED TO INCREASE FEEDBACK – COMPLAINTS – FROM CUSTOMERS TO BETTER UNDERSTAND WHERE TO IMPROVE.   We came to realize SOLVING PROBLEMS DID NOT REQUIRE ASSIGNING BLAME . NOW MORE COMPLAINTS WAS NOT POPULAR WITH SENIOR MANAGEMENT.  FORTUNATELY, I WAS ABLE TO CONVINCE MY VICE PRESIDENT TO APPLY QUALITY IMPROVEMENT METHODS TO CUSTOMER SERVICE AND WE EMBARKED ON THE QUEST FOR MORE DATA, MORE FEEDBACK, DISCARDING COMPLAINTS AS A BUSINESS PERFORMANCE MEASURE.    OVER THREE YEARS WE WENT FROM 6 COMPLAINTS/YEAR TO ALMOST 2,000  -  AND LEARNED A LOT (MIRROR, MIRROR ON THE WALL.....) THE LARGEST NUMBER OF COMPLAINTS FELL INTO AN AREA WE DID NOT EXPECT: BILLING.   ADDRESSING THAT SUBJEC AREA FIRST, IT TURNED OUT THAT THE BILLING PROCESS SEQUENCE WAS ALL THAT NEEDED TO CHANGE.    IN ONE MEETING WE FIXED IT AND CURED THE LARGEST DISSATISFACTION CATEGORY AT VERY LITTLE COST. DR DEMING (THE GURU OF QUALITY) WAS RIGHT OF COURSE :  90% OF DEFECTS COME FROM THE PROCESS, ONLY 10% FROM PEOPLE. THE REACTION OF OUR CUSTOMERS WAS STUNNING, EVENTUALLY LEADING TO SOLE SUPPLIER STATUS WITH TWO OF THEM, BASED ON THE TRUST WE EARNED BY ACTUALLY IMPROVING IN AREAS THEY VALUED. BY-THE-WAY : THE COWORKER WHO TAUGHT ME THE PRINCIPLES SHE LEARNED AT HER DAD'S GAS STATION LATER BECAME PRESIDENT OF THE INTERNATIONAL CUSTOMER SERVICE ASSOCIATION HOW DOES CUSTOMER SERVICE FIT INTO A  SUCCESSFUL BUSINESS STRATEGY?  I ONCE CAME ACROSS A SLOGAN ON A LAPEL BUTTON: “NOTHING HAPPENS UNTIL SOMEONE BUYS SOMETHING” CUSTOMERS DRIVE A BUSINESS.  FAILURE TO OBTAIN CUSTOMER SUPPORT IS THE DEFINITION OF BUSINESS FAILURE.  NO CUSTOMERS, NO BUSINESS. UNDERSTAND THAT I AM TALKING ABOUT  FOUR “CUSTOMER” GROUPS, ALL WHO NEED THE ATTENTION AND PRODUCT OF A SERVICE STRATEGY.  THEY ARE: THE CONSUMER - OBVIOUS THE STAKEHOLDER – POSITIVE RETURN ON INVESTMENT THE ASSOCIATE – COMPENSATION ABOVE PAY THE PUBLIC – INCLUDING MEDIA, REGULATORY, COMPETITION, AND NOW SOCIAL NETWORKING EACH GROUP SEEKS TO HAVE THEIR EXPECTATIONS MET BY A BUSINESS IN VARYING DEGREES.  EACH SUPPLIES A UNIQUE FORM OF FEEDBACK AND SUPPORT. COLLECTIVELY THEY MAKE SUCCESS.   AS INDIVIDUALS, WE BELONG TO ALL FOUR GROUPS. TO CREATE CUSTOMER SERVICE STRATEGIES  - TARGETING EACH GROUP – REQUIRES UNDERSTANDING THE BASIC BUYING TRANSACTION, UNIVERSALLY APPLICABLE – THAT MAKES OR BREAKS A RELATIONSHIP FORTUNATELY THERE ARE ONLY TWO DIMENSIONS – TWO FACTORS – TO THE RELATIONSHIP BETWEEN CUSTOMERS AND SUPPLIERS    IT IS BASED ON A YES OR NO ANSWER TO TWO QUESTIONS: DOES THIS OFFERING HAVE SUFFICENT VALUE? – PRECIEVED BENEFITS DERIVED @ COST OR PRICE  (TIMEX VS. ROLEX)  DOES THIS SUPPLIER CARE ABOUT ME? – DO OUR INTERESTS ALIGN? #1 IS ABOUT PRODUCT DESIGN & QUALITY AND PRICING   #2 IS THE MISSION OF CUSTOMER SERVICE   THIS RESULTS IN FOUR POSSIBLE OUTCOMES : 1) NO VALUE, NO CARE = NO SALE, NO RELATIONSHIP – A VERY STABLE RELATIONSHIP  2) NO (NOT ENOUGH) VALUE, BUT YES, THEY DO CARE = MAYBE SOME DAY; POTENTIAL – THE ISSUE OF DEMAND CREATION  3) YES  THERE IS VALUE TO THE OFFER, YES, THEY CARE ABOUT ME = CUSTOMER ENJOYS HIS CHOICE OF SUPPLIER  4) YES, THERE IS VALUE,  BUT NO, THEY DON'T  CARE = I'M FORCED TO BE A CUSTOMER (CABLE COMPANY; UTILITIES, AIRLINE) (LACK OF COMPETITION) COMPETITION USUALLY KEEPS  BENEFITS  IN BALANCE WITH PRICE; IN THE CASE OF LACK OF COMPETITION, AS SOON AS POSSIBLE THIS UNSTABLE SITUATION REVERTS TO THE #1 CASE, NEVER TO BE A CUSTOMER AGAIN ; AS I SAID, A VERY STABLE SITUATION. NOW THE GREAT NEWS IS THAT CARE (THE CS COMPONENT) HAS UNLIMITED POTENTIAL TO GROW IN THE EYES OF THE CUSTOMER CONSISTENTLY EXCEEDING EXPECTATIONS CREATES “SUPER CARE” - AND THAT YIELDS TRUST (WHERE VALUE IS A “YES”) OR “WANTS TO BE A CUSTOMER” ATTITUDE (WHERE VALUE IS NOT OVER THE BUYING THRESHOLD)  (DISNEY WORLD ) EXPECTATIONS ARE TRANSFORMED INTO PROCESS OUTPUT BY  1) LISTENING TO CUSTOMERS  2) ADAPTING PROCESSES TO MEET EXPECTATIONS 3) ANTICIPATING SITUATIONS AND SOLUTIONS, IN ADVANCE OF FAILURE HOW SHOULD A BUSINESS APPROACH MEETING CUSTOMER EXPECTATIONS?   FUNDAMENTALLY, EVERY CUSTOMER HAS THEIR OWN CUSTOMER THEY WANT TO PLEASE   RESEMBLING A CHAIN, CUSTOMERS ARE FOCUSED ON THEIR CUSTOMERS  ONCE YOU ASSERTAIN THE CHARACTERISTICS OF YOUR CUSTOMER'S CUSTOMER, YOU CAN TRY TO ANTICIPATE AND DESIGN-IN WHAT YOUR PROCESS MIGHT PRODUCE FOR  THEM TO DELIVER SATISFACTION TO THEIR CUSTOMER.   APPRECIATION OF YOUR CONSISTENT SUPPORT BREEDS TRUST. ONE CAUTION: DON'T PROMISE WHAT YOU CAN'T DELIVER.  RELY ON INSTALLED, DOCUMENTED AND TRAINED PROCESSES TO EXECUTE DELIVERY; NOT INDIVIDUAL INITIATIVE.  LACK OF CONSISTENCY CAN DESTROY TRUST - FOREVER ITS EASY TO UNDERSTAND WHY EXCEEDING EXPECTATIONS YIELDS POSITIVE STORIES : THE “WOW FACTOR”;  THE PLEASANT SURPRISE OF DELIVERING UNEXPRESSED DESIRES THE DISADVANTAGE OF EXCEEDING EXPECTATION IS THAT THEN THIS  OFTEN BECOMES INCORPORATED INTO FUTURE TRANSACTIONS. NEGATIVE EXPERIENCES 1) GENERATES THE “YOU DON'T CARE ABOUT ME” ATTITUDE 2) SUBTRACTS FROM CUSTOMER'S AVAILABLE TIME    3) PUTS CUSTOMER'S AT RISK OF DISAPPOINTING THEIR “CUSTOMER”  4) HAS DEMONSTRATED MORE ENERGY FOR REPEATING THE STORY: THEY DO MORE DAMAGE THAN GOOD STORIES DO GOOD (UNITED AIRLINES) FEEDBACK ANALYSIS CAN PROFILE THE NEGATIVES AND WEIGHT PRIORITIES.  BUILD THOSE INTO YOUR QUALITY REQUIREMENTS & STRATEGIES FOR PRODUCT DELIVERY ANTICIPATE WHAT MIGHT PLEASE THE CUSTOMER'S CUSTOMER: LIKELY IT SOLVES A PROBLEM.  LISTEN TO YOUR CUSTOMER'S CONCERNS. WHAT WOULD IT TAKE TO ADDRESS THEM? INNOVATIVE / CREATIVE SOLUTIONS CAN YIELD COMPETITIVE ADVANTAGE POSITION YOURSELF WITH A QUICK RESPONSE PROCESS TO COMPLAINT/DEVIATION, A RISK MITIGATION TEAM (FIRE EXTINGUISHER), TO DEAL WITH NEGATIVE SITUATIONS AND QUELL THEM BEFORE THEY GAIN MOMENTUM.  THIS IS VERY DIFFICULT IN THE AGE OF SOCIAL MEDIA. (THINK FRONT LINE EMPOWERMENT; E.G. A WAITER OFFERING FREE DESSERT FOR A SERVICE COMPLAINT). WHAT ADVANTAGE CAN EXCELLENT CUSTOMER SERVICE PROVIDE? RESPONSIVE, CARING, LISTENING, ADAPTING , AND ANTICIPATING PROCESSES FOCUSED ON THE RECIPIENTS OF BUSINESS' PROCESS YIELD ENORMOUSLY POSITIVE RESULTS TO A BUSINESS.  CUSTOMERS COME FIRST SHOULD NOT JUST BE A SLOGAN BUT A FUNDAMENTAL OF A BUSINESS. AMONG THE RETURNS ARE: 1) BUILDING THE PRICELESS ASSET OF REPUTATION  2) REPEAT BUSINESS / LOYALTY / WELCOME / OPEN DOORS / RETAINED STAFF 3) INCREASED COMPETITIVE SHARE / MARKET POSITION  4) LESS DISTRACTION FROM NEGATIVE ISSUES (YOU WILL NEVER KNOW RISKS AVOIDED) 5) PRO-ACTIVE, EVOLVING DEFINITION OF PRODUCT/SERVICE QUALITY REQUIREMENTS 6) INSIGHT ON DESIREABLE IMPROVEMENT OF PRODUCT/FEATURES (FORD'S CUP HOLDER) IT'S INCREDIBLE THAT CUSTOMER SERVICE HAS TO BE PREACHED BECAUSE IT IS FUNDAMENTAL TO BUSINESS SUCCESS AND IT'S RETURN ON INVESTMENT IS HUGE MY FAVORITE SIGN OF ALL TIME WAS IN ONE OF SUPPLIER'S WAREHOUSE: “CUSTOMERS FEED OUR FAMILIES – TREAT THEM ACCORDINGLY” TO ME THAT SAYS IT ALL.   WE ARE IN BUSINESS TO FEED OUR FAMILIES: CUSTOMERS  (ALL KINDS OF CUSTOMERS )  ARE THE KEY TO OUR SUCCESS ****end***  SouthernOakConsulting.com

Supernatural Occurrence Studies Podcast
Episode 59: ElsaGate Conspiracy Part II

Supernatural Occurrence Studies Podcast

Play Episode Listen Later Feb 4, 2018 91:19


Supernatural Occurrence Studies Podcast Episode 59: ElsaGate Conspiracy Part IITopics include:- Be sure to listen to “Supernatural Occurrence Studies Podcast Episode 58: ElsaGate Conspiracy Part I” before checking out this episode. Available here: (https://www.spreaker.com/user/supernaturaloccurrencestudies/ep-58-whatelsagate-part-one)- Is YouTube Kids and the YouTube Kids app a family-friendly entertainment platform, or a nefarious mind control tool?- We delve further into the ElsaGate Conspiracy- What is the YouTube "Adpocalypse" and why is a problem for everyone?- Theories about what ElsaGate REALLY is- Government conspiracies, CIA mind control, global pedophile rings, color programming and MORE- Feedback to: Contact@Chicagoghostpodcast.com- Facebook: https://www.facebook.com/chicagoghostpodcast- Instagram: https://www.instagram.com/chicagoghosts/- Twitter: https://twitter.com/ChicagoGhosts- YouTube: https://www.youtube.com/channel/UCVM0gGC_H9ksdcR0pVzhDJA- Please rate The Supernatural Occurrence Studies Podcast on iTunes. We will read your reviews on the show! Let us know you left a review and we will send you something cool! (https://itunes.apple.com/us/podcast/supernatural-occurrence-studies-podcast/id1317501486?mt=2&ls=1)- BIG NEWS: The SOS-Radio Podcast is now THE SUPERNATURAL OCCURRENCE STUDIES PODCAST! Same on location reporting. Same spooky topics. Same crazy hosts. Just a re-branding to help us reach an even larger audience. Make sure and update your podcast catchers and tell all of your friends! (http://www.chicagoghostpodcast.com)- NEW WEBSITE: SOS-Radio.com is no longer. New website is: http://www.ChicagoGhostPodcast.com More streamlined and easier to use. Photos, video, blog, merchandise, special offers and more! Adjust your bookmarks! (http://www.chicagoghostpodcast.com)- NEW FACEBOOK PAGE: Follow our Supernatural Occurrence Studies Podcast FaceBook page and give us a like and a subscribe. Leave us feedback and we WILL read your comments on the show! (http://fb.me/chicagoghostpodcast)- Supernatural Occurrence Studies T-shirts are here! Order yours today and support the show! Hurry! They're selling fast! (http://www.chicagoghostpodcast.com and select SHOP)- To access ultra-exclusive content, like stickers, early podcast releases, chat sessions with the hosts and MORE, join our Patreon community (http://www.patreon.com/supernaturaloccurrencestudiespodcast)- Visit our sponsors, take advantage of great offers and help support the Supernatural Occurrence Studies Podcast!- The easiest way to support the Supernatural Occurrence Studies Podcast is to shop through our Amazon.com page. Simple and costs you nothing! Click here, bookmark the page and shop on! (http://amzn.to/2gqp6dq)- For a FREE audio book and FREE 30-day trial to Audible.com, click here and sign up! (http://www.audibletrial.com/sosradio)- To save 10% on ANY new subscription to LootCrate, click here and enter promo code BRIDGE10 (http://www.trylootcrate.com/sos-radio)- To save 30% on your next GoDaddy order, click here and sign up (http://www.trygodaddy.com/sos-radio)- Set your proton packs to DONATE! If you love what you hear on The Supernatural Occurrence Studies Podcast, click here and select SPECIAL OFFERS (http://www.chicagoghostpodcast.com)

Supernatural Occurrence Studies Podcast
Episode 59: ElsaGate Conspiracy Part II

Supernatural Occurrence Studies Podcast

Play Episode Listen Later Feb 4, 2018 91:19


Supernatural Occurrence Studies Podcast Episode 59: ElsaGate Conspiracy Part IITopics include:- Be sure to listen to “Supernatural Occurrence Studies Podcast Episode 58: ElsaGate Conspiracy Part I” before checking out this episode. Available here: (https://www.spreaker.com/user/supernaturaloccurrencestudies/ep-58-whatelsagate-part-one)- Is YouTube Kids and the YouTube Kids app a family-friendly entertainment platform, or a nefarious mind control tool?- We delve further into the ElsaGate Conspiracy- What is the YouTube "Adpocalypse" and why is a problem for everyone?- Theories about what ElsaGate REALLY is- Government conspiracies, CIA mind control, global pedophile rings, color programming and MORE- Feedback to: Contact@Chicagoghostpodcast.com- Facebook: https://www.facebook.com/chicagoghostpodcast- Instagram: https://www.instagram.com/chicagoghosts/- Twitter: https://twitter.com/ChicagoGhosts- YouTube: https://www.youtube.com/channel/UCVM0gGC_H9ksdcR0pVzhDJA- Please rate The Supernatural Occurrence Studies Podcast on iTunes. We will read your reviews on the show! Let us know you left a review and we will send you something cool! (https://itunes.apple.com/us/podcast/supernatural-occurrence-studies-podcast/id1317501486?mt=2&ls=1)- BIG NEWS: The SOS-Radio Podcast is now THE SUPERNATURAL OCCURRENCE STUDIES PODCAST! Same on location reporting. Same spooky topics. Same crazy hosts. Just a re-branding to help us reach an even larger audience. Make sure and update your podcast catchers and tell all of your friends! (http://www.chicagoghostpodcast.com)- NEW WEBSITE: SOS-Radio.com is no longer. New website is: http://www.ChicagoGhostPodcast.com More streamlined and easier to use. Photos, video, blog, merchandise, special offers and more! Adjust your bookmarks! (http://www.chicagoghostpodcast.com)- NEW FACEBOOK PAGE: Follow our Supernatural Occurrence Studies Podcast FaceBook page and give us a like and a subscribe. Leave us feedback and we WILL read your comments on the show! (http://fb.me/chicagoghostpodcast)- Supernatural Occurrence Studies T-shirts are here! Order yours today and support the show! Hurry! They're selling fast! (http://www.chicagoghostpodcast.com and select SHOP)- To access ultra-exclusive content, like stickers, early podcast releases, chat sessions with the hosts and MORE, join our Patreon community (http://www.patreon.com/supernaturaloccurrencestudiespodcast)- Visit our sponsors, take advantage of great offers and help support the Supernatural Occurrence Studies Podcast!- The easiest way to support the Supernatural Occurrence Studies Podcast is to shop through our Amazon.com page. Simple and costs you nothing! Click here, bookmark the page and shop on! (http://amzn.to/2gqp6dq)- For a FREE audio book and FREE 30-day trial to Audible.com, click here and sign up! (http://www.audibletrial.com/sosradio)- To save 10% on ANY new subscription to LootCrate, click here and enter promo code BRIDGE10 (http://www.trylootcrate.com/sos-radio)- To save 30% on your next GoDaddy order, click here and sign up (http://www.trygodaddy.com/sos-radio)- Set your proton packs to DONATE! If you love what you hear on The Supernatural Occurrence Studies Podcast, click here and select SPECIAL OFFERS (http://www.chicagoghostpodcast.com)

The Mighty Thorcast
The Mighty Thorcast episode 46 – What ring?

The Mighty Thorcast

Play Episode Listen Later Apr 4, 2012 66:55


Teri and I talk about The Mighty Thor(1966) issues 176 and 177 and Mighty Thor(2011) issue 12 plus, MORE FEEDBACK!!!! The post The Mighty Thorcast episode 46 – What ring? first appeared on The Mighty Thorcast.

The Fringe Podcast
Episode 0249- More Feedback for "Over There"

The Fringe Podcast

Play Episode Listen Later Jun 26, 2010 69:27


In this episode we discuss another batch of feedback we received for the Fringe season 2 finale, “Over There.” We received some very interesting thoughts about the history of the Alternate Universe. Thanks to all of those who sent in feedback. We also discuss the upcoming release of Season 2 on DVD/Bluray, the Fringe panel […] The post Episode 0249- More Feedback for "Over There" appeared first on Golden Spiral Media- Entertainment Podcasts, Technology Podcasts & More.