DiversifyRx

**In Session 5 of the Ahead of the Curve – Summer Webinar Series, Heather sits down with Vince Costanzo and Ronald Collins of RxBLU to talk about the Pharmacy Operating Platform, or POP™, and why this approach could change the way independent pharmacies think about their technology.**   **Show Notes:** 1. **Introduction** [0:00] 2. **RX Blue Product Overview** [4:18] 3. **Workflow and Customization** [9:04] 4. **Cloud Security and Connectivity** [15:13] 5. **Ownership and Onboarding** [21:07]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**What if your pharmacy could recover money from claims that were reimbursed below your cost? Heather sits down with Kris from Pharmacy Marketplace to explain payment-floor laws, underwater claims, and how pharmacies can challenge PBM underpayments. Learn how the process works, why many pharmacies are still leaving money on the table, and how technology can make filing and tracking appeals far easier.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Addressing Underpaid Claims** [4:12] 3. **The Pharmacy Marketplace Solution** [7:49] 4. **Onboarding and Implementation Process** [10:45] 5. **Subscription Model and ROI** [14:57] 6. **Data as a Tool for Advocacy** [16:43]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Your payment processor could be costing your pharmacy more than you realize. Heather sits down with Chris Flores from USA Payments to talk about hidden processing fees, card-not-present transactions, online sales, and why some pharmacies are paying far more than they should. Learn what to look for on your statements and how the right payment setup can help lower expenses while giving your pharmacy the flexibility to grow.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Challenges with Legacy Payment Processors** [2:38] 3. **The Shift Toward Online Pharmacy Sales** [4:38] 4. **Optimizing Card Not Present Transactions** [8:18] 5. **Getting Started with USA Payments** [12:53]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Could your pharmacy be leaving thousands—or even hundreds of thousands—of dollars on the table? Heather sits down with Don from Quartermaster Tax Management to break down the R&D tax credit, why compounding pharmacies may qualify, recent tax law changes, and the important deadlines pharmacy owners need to know. If your pharmacy compounds or customizes medications, this is an episode you don't want to miss.** **Show Notes:** 1. **Introduction** [0:00] 2. **Recent Legislative Changes** [3:54] 3. **Qualifying Criteria and Benefits** [7:06] 4. **Next Steps for Pharmacy Owners** [9:53] 5. **Expertise and Audit Protection** [16:52]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**I'm talking about one of the biggest mistakes I see independent pharmacy owners make: chasing 10% optimizations instead of 10X results. In this video, Dr. Lisa Faast explains why pharmacy owners should stop chasing small 10% improvements and start looking for opportunities that can create 10X results. From bookkeeping and vial costs to payroll, revenue opportunities, peptides, OTC, and compounding, Lisa shares how to identify the areas that have the potential to make the biggest financial impact on your pharmacy. This is my free coaching session to you: stop spending your limited time, money, and energy on micro-optimizations before you've tackled the big wins. If you want help figuring out what your 10X opportunities are, that's exactly what I do.** **Show Notes:** 1. **Introduction** [0:00] 2. **Optimizing Pharmacy Business** [0:10] 3. **When Good KPIs Become Emotional Distractions** [1:52] 4. ** Time vs Savings Analysis** [4:33] 5. ** The Importance of Prioritizing Optimizations** [5:41] 6. ** Peptides, Compounding, and New Revenue** [6:37] 7. ** The Role of Coaching and Training in Optimization** [7:53] 8. ** Focusing on Big Impact Areas** [8:08] 9. ** The Benefits of a Structured Approach to Optimization** [8:43] 10. ** The Role of Emotional Attachment in Optimization** [9:16] 11. **The Importance of Perspective in Optimization** [9:35] 12. **The Role of AI and Technology in Optimization** [9:48] 13. ** The Benefits of a Supportive Community** [10:01]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Can your pharmacy run smoothly without you being there every single day? Summer's coming, and if you're wondering how to keep your pharmacy running while you're out, this video is for you! I'm sharing one of my favorite employee management tools: the Controlling Calendar. It's not a traditional calendar, it's a position-based task tracker that gives your team complete clarity on what needs to get done daily, weekly, monthly, and more, so they can self-manage without you micromanaging.** **Show Notes:** 1. **Introduction** [0:00] 2. **Using the Controlling Calendar for Your Pharmacy** [0:10] 3. **Understanding the Controlling Calendar** [2:19] 4. **Implementing the Controlling Calendar** [3:30]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**I walk you through the exact steps to optimize the foundation of your pharmacy's online presence starting with Google My Business. When planning how to market your pharmacy, I share why you should set up your Facebook page the same way before spending a single dollar on paid ads. If you want more patients to find your pharmacy and the services you actually offer, this is where to start.** **Show Notes:** 1. **Introduction** [0:00] 2. **Why Google Optimization Matters** [0:10] 3. ** Claiming Your Google My Business Profile** [1:02] 4. **Setting Up Google My Business for Your Pharmacy** [2:10] 5. **Getting Google Reviews for Your Pharmacy** [4:11] 6. **Keeping Your Profile Active** [5:20] 7. **Optimizing Your Facebook Business Page** [6:18] 8. **Final Tips for Pharmacy Owners** [7:05]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**The DSCSA compliance deadline is coming… again.

**In this episode, I break down everything independent pharmacy owners need to know about Change of Ownership (CHOW) one of the topics I get asked about most this year. Whether it's a divorce, a partnership breakup, adding a new partner, or restructuring your entity, not every change of ownership is handled the same way.** **Show Notes:** 1. **Introduction** [0:00] 2. **Change of Ownership (CHOW) in Pharmacies** [0:10] 3. ** How to Value a Pharmacy: Private vs. Third-Party Transactions** [5:19] 4. **Legal and Administrative Steps in CHOW** [5:33] 5. **Managing Logistics and Bank Accounts** [7:26] 6. **Final Tips and Resources** [9:24]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**One of my favorite supplement companies, Vinco, and their brand-new Liposomal NAD product — the exact product I featured at my recent Pharmacy Profit Summit as an example of how you can generate over six figures from a single product with minimal effort. If your patients are searching for NAD (and trust me, they are), I want you to be their trusted local source. Whether you're just getting started with supplements or looking to level up your front-end sales, this video will show you how simple it can be.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Why Independent Pharmacies Should Sell More Supplements** [0:10] 3. ** Increase Independent Pharmacy Supplement Sales ** [3:10] 4. ** OTC Sales for Independent Pharmacies ** [5:00] 5. **Vinco & Their Liposomal Line** [6:30] 6. ** The NAD Opportunity for Independent Pharmacies** [8:00] 7. **How to Market Supplements In Your Pharmacy ** [10:15]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this video, Dr. Lisa Faast breaks down: ✔️ What pharmacies can legally do with peptides ✔️ Why injectable “research peptides” create major risk ✔️ The OTC peptide opportunity most owners are missing ✔️ How oral dissolving peptide films work ✔️ Why patients are actively looking for trusted pharmacy sources ✔️ How pharmacies are creating NEW cash-pay revenue streams with peptides Because let's be honest… Patients are buying peptides whether pharmacies participate or not.**   **Show Notes:** 1. **Introduction** [0:00] 2. ** Peptide** [0:10] 3. **Other Options for Pharmacy Participation** [0:54] 4. ** OTC Peptides ** [2:05] 5. **What Are Peptides** [2:44] 6. ** Oral Dissolving Films** [4:49] 7. ** Glow Product: Skin Repair and Injury Recovery ** [5:47] 8. **CJC Ipamorelin: Muscle Mass and Visceral Fat Reduction** [6:05] 9. **BPC Experience: Personal Hip Rehab** [6:19] 10. **NAD** [6:50] 11. **Glutathione: Detox and Antioxidant Properties** [7:16] 12. **Peptide Business Models** [7:30] 13. **Legal Participation: Helping Pharmacies Join Peptide Market Safely** [8:20] 14. **Getting Started with Peptides in Your Pharmacy** [8:50] 15. **Patient Demand for Peptides** [9:16]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**If you're thinking about buying a pharmacy in 2026… this video could save you a LOT of money, stress, and regret. Here's everything you need to consider before buying an existing pharmacy, whether it's your first location or you're growing your portfolio. I share why buying an existing pharmacy can be easier than starting from scratch (though both have their challenges), and the three key factors I always evaluate. I also talk about how I approach new employees when taking over a pharmacy, why slashing staff is never the answer, and how strong purchasing contracts can immediately improve your margins by 4–5%. If you're thinking about buying a pharmacy, this video will help you go in ready.**   **Show Notes:** 1. **Introduction** [0:00] 2. ** Buying an Existing Pharmacy or Starting a Pharamcy** [0:10] 3. **Evaluating the Value of a Pharmacy** [1:35] 4. **Pharmacy Fixed Operational Costs and Rent ** [2:52] 5. **Pharmacy Employee Evaluation and Integration** [4:29] 6. **Developing a Plan for Pharmacy Improvement ** [5:51] 7. ** The Importance of a Comprehensive Plan ** [8:15] 8. **Final Thoughts and Encouragement** [9:25]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this video, Dr. Lisa Faast gives you a quick look at her Jinfiniti NAD testing journey and why she's excited about combining testing, functional medicine, wellness, and longevity. As an advocate for data-driven wellness, Lisa shares what makes the Jinfiniti NAD Test different, what the testing kit includes, and the other markers being evaluated beyond NAD. She also talks about why this type of testing may be especially interesting for independent pharmacies exploring the functional medicine and wellness space.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Jinfiniti NAD Test** [0:22] 3. **What's in the Jinfiniti NAD Test Kit** [1:37] 4. **What's Being Tested Beyond NAD** [2:26] 5. **Selling Jinfiniti Products in Your Pharmacy** [4:05]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In Session 4 of the Ahead of the Curve Summer Webinar Series, Daniel East, CSO of Crystal Health Solutions, shares a scalable model designed to help independent pharmacies generate additional revenue without taking on the traditional costs of patient acquisition. If your pharmacy is looking for ways to diversify beyond traditional PBM-dependent revenue, improve cash flow, and build new patient volume without funding the entire acquisition process yourself, this session is worth watching.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Profit Matrix and Daniel's Role** [3:44] 3. **Daniel's Introduction and Crystal Health Solutions** [6:59] 4. **Marketing and Telehealth Strategy** [9:51] 5. **Operational Details and State-Specific Considerations** [16:40] 6. **Onboarding Process and Next Steps** [24:31] 7. **Q&A and Additional Information** [33:54]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, Dr. Lisa Faast explains why the duty to consult still matters, no matter how or where the prescription is picked up. She also shares simple ways pharmacy owners can make consultations easier and stay compliant.* **Show Notes:** 1. **Introduction** [0:00] 2. **Duty to Consult Even Without Direct Patient Pickup** [0:10] 3. ** Pharmacy Duty Doesn't Transfer to Other Providers** [1:02] 4. **Patients Can Decline But Must Be Offered Consultation** [2:14] 5. **Preparing for Peptide Volume Explosion** [2:31] 6. **Streamlining Your Consultation Process with Technology** [3:18] 7. **QR Codes and Tools for Patient Communication** [3:32] 8. **Go Make Partnerships While Staying Legally Compliant** [3:48]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**First, an important clarification: these are OTC dietary supplements, not drugs - so no medical claims should ever be made about them, whether you're talking to patients or colleagues. The key word to use is "support." I explain why these formulations qualify as dietary supplements under DSHEA guidelines, since peptides are made up of amino acids, which are listed as dietary ingredients.** **Show Notes:** 1. **Introduction** [0:00] 2. **Clinical Information on Rivera ODF OTC Peptides** [0:10] 3. ** CJC IPA Morin Blend and Its Benefits** [1:43] 4. **BPC 157: Body Protection Compound** [3:10] 5. **Glow: A Combination of Three Peptides** [4:15] 6. **Glutathione: The Master Antioxidant** [5:29] 7. **NAD+: Cellular Energy Support** [6:04]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this video, Dr. Lisa Faast breaks down the new GLP-1 Bridge Program and what pharmacy owners need to understand before participating. This new program gives Medicare beneficiaries access to weight-loss GLP-1s for a flat $50 co-pay (regardless of Extra Help status) billed and paid separately from Part D. Sounds like a win for patients, and it is. But I've seen too many pharmacy owners get blindsided by what it does to their business.** **Show Notes:** 1. **Introduction** [0:00] 2. **GLP-1 Bridge Program Overview** [0:10] 3. **GLP-1 Bridge Program for Pharmacy Businesses** [1:32] 4. **Financial Consequences of the GLP-1 Bridge Program** [2:24] 5. **Rebate and GCR Implications** [4:16] 6. **Cash Flow and Business Decisions** [4:53] 7. **Resources and Support for Pharmacy Owners** [6:39]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this session of Ahead of the Curve, Heather Haro sits down with Chris Flores, CEO of USA Payments, for a practical conversation about one of the most overlooked areas of pharmacy profitability: payment processing. Chris breaks down why processing fees can quietly increase over time, what pharmacy owners should look for on their statements, and why the way you accept payments matters even more as pharmacies expand into delivery, phone orders, online payments, and other card-not-present transactions.** **Show Notes:** 1. **Introduction** [0:00] 2. **Challenges in Credit Card Processing** [3:22] 3. **Chris Flores' Introduction and Background** [7:03] 4. **Addressing Misconceptions and Industry Practices** [12:37] 5. **Compliance and Service Fees** [17:17] 6. **Integration and Technology Solutions** [24:48] 7. **Q&A and Final Thoughts** [32:04]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this session of Ahead of the Curve, Heather from DiversifyRx sits down with Neal Watterson of AutoPilotRX to reveal how independent pharmacies can begin offering GLP-1s, peptides, and other high-margin sterile compounds through a compliant central-fill model. Neal walks through how AutoPilotRX's technology connects pharmacies with licensed 503A fulfillment partners, making it possible to expand services, generate significant new revenue, and stay compliant—all without the cost and complexity of sterile compounding. If you've been wondering how to participate in the growing demand for GLP-1s and peptides while minimizing operational headaches, this webinar breaks down exactly what's required and how pharmacies are getting started.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Profit Matrix and Regulatory Updates** [3:12] 3. **Neil Waterson's Introduction and Background** [5:47] 4. **Cash Pay Medicine and Market Trends** [11:07] 5. **Autopilot RX's Solution for Compounding Growth** [15:23] 6. **Cost and Benefits of the Autopilot Program** [20:36] 7. **Q&A and Closing Remarks** [25:26] 8. **Final Thoughts and Next Steps** [31:04]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

*AI is one of my favorite topics (right up there with peptides!), and today I'm sharing real, concrete ways I've seen independent pharmacy owners use AI to save time, save money, and make money. **   **Show Notes:** 1. **Introduction** [0:00] 2. ** Building AI Solutions for Pharmacy Owners ** [0:34] 3. **AI Integration Inside Pharmacy Badass University** [1:06] 4. **Using AI to Evaluate Job Candidates ** [1:41] 5. **Uploading Contracts and Long Documents for Quick Analysis** [2:29] 6.**Create Custom Training Systems with AI** [4:26] 7.**AI Scheduling Tool** [5:23] 8.**Pharmacy Owners Building Their Own AI Tools** [8:38] 9.**Going to AI Before Google** [8:52] 10.**Switching from ChatGPT to Claude Cowork** [9:14] 11.**Time, Money, and Energy Back Through AI** [9:45] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

*Most pharmacy owners are doing social media completely wrong… and it's costing them serious growth. Posting generic "come visit us" content isn't cutting it and what you should be doing instead. I share real success stories from my members and how showing up authentically on video helped them attract more patients, build provider relationships, and grow their revenue without spending a dime on ads. You don't need to be a social media influencer or have a wild personality.**   **Show Notes:** 1. **Introduction** [0:00] 2. ** Social Media Mistakes in Pharmacies ** [0:110] 3. **The Power of Authenticity in Social Media ** [1:06] 4. **The 100-Day Video Challenge ** [1:56] 5. **Success Stories of Pharmacy Owners** [4:00] 6.**Video Creation for Independent Pharmacy Marketing** [6:45] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

*Are over-the-counter (OTC) peptides legal? How are they regulated, and what do independent pharmacy owners need to know before offering them? I'mDr. Lisa Faast and I'm breaking down the differences between peptides as dietary supplements and FDA-approved drugs. I'll explain the regulatory framework, proper labelling requirements, approved routes of administration, and why she believes OTC peptides represent one of the biggest opportunities for independent pharmacies. If you're a pharmacy owner trying to figure out how to legally and profitably get into the peptide space without compounding or dispensing headaches, this one's for you.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Understanding Peptides and Their Regulatory Framework ** [0:14] 3. **Regulatory Guidelines for OTC Peptides** [2:24] 4. **Practical Examples and Labeling Requirements** [4:05] 5. **Opportunities in the Peptide Market** [5:41] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Independent pharmacy has always been built on relationships but what if those relationships could become the foundation for sustainable, recurring clinical revenue? In this session of Ahead of the Curve, Heather Haro sits down with Brad Tice, CEO of RxGenomix, to explore how independent pharmacies can move beyond traditional dispensing and build ongoing patient care programs that strengthen engagement, improve outcomes, and create new revenue opportunities.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Pharmacy Badass University and Brad's Role** [4:09] 3. **Introduction to RX Genomics and Brad's Career Background** [6:17] 4. **Introduction to the New Solution by RX Genomics** [12:09] 5. **Details of the Two-Sided App and Its Features** [15:19] 6. **Subscription Model and Revenue Generation** [16:15] 7. **Onboarding and Implementation** [31:07] 8. **Q&A and Additional Features** [35:45] 9. **Conclusion and Next Steps** [36:19]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, every week, my DiversifyRx accountability program members share their wins with me, and I picked 10 of my favorites from this past week to share with you..** **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Wins** [0:10] 3. **Pharmacy Opportunities Ahead** [0:46] 4. **Pharmacy Financial Wins** [1:18] 5. **Landing Desired Hire and Built Excel Referral Tracking System** [1:48] 6. **Save Serious Time in Your Pharmacy** [1:56] 7. **Rework GLP-1 Pricing and Expand Service in Your Pharmacy** [2:35] 8. **Using AI for your Pharmacy** [3:00] 9. **Streamlining Your Pharmacy** [3:16]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**At DiversifyRX, when I help pharmacy owners with done-for-you digital marketing, I only ask for the specific access needed to do the job, never full ownership. I want you to do the same with any company you work with. Give access, not ownership and never let a contract require otherwise. That's a major red flag. Protect your digital assets before you end up with your website or social media held hostage.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Pharmacy Digital Business Assets** [0:23] 3. **Losing Access to Digital Assets** [1:09] 4. **Access vs Ownership** [1:32] 5. **Facebook Permission Levels** [2:10] 6. **Our Own Policy** [2:50] 7.**Digital Footprint: Why This Matters in Today's Business World** [3:30] 8.**Red Flags** [4:03] 9.**The Universal Rule: Applies to Every Company Including Us** [5:53] 10.**Using AI Tools** [6:48]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**Looking for new ways to grow pharmacy revenue while enhancing patient care? In this fifth session of the Pedal to the Metal: Q2 Is Go Time Webinar Series, Medsense Health shares how independent pharmacies can quickly identify, enroll, and support eligible patients in reimbursable clinical service programs without adding staff or increasing operational costs. Join Medsense leaders Matt Gilbert and Scott Kowalski as they explain how pharmacies can leverage Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), adherence programs, and smart health technology to generate meaningful recurring revenue while strengthening patient relationships.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction of Medsense Health and Their Team** [3:16] 3. **Overview of Medsense Health's Clinical Services** [7:00] 4. **Details of Program Implementation and Onboarding** [8:44] 5. **Addressing Concerns and Additional Features** [17:26] 6. **Final Thoughts and Contact Information** [22:00]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

*In this session of Pedal to the Metal: Q2 Is Go Time, Heather Harrow sits down with Mike Cannata from Merchant Cost Consulting (MCC) to break down how independent pharmacies can reduce credit card processing fees and uncover hidden costs that quietly eat away at margins every single month.* **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of the Newsletter and Profit Matrix** [2:27] 3. **Mike Cannata's Introduction and Merchant Cost Consulting Overview** [5:13] 4. **Challenges and Benefits of Reducing Credit Card Fees** [12:41] 5. **Process and Implementation of Merchant Cost Consulting Services** [18:29] 6. **Conclusion and Encouragement to Join Pharmacy Badass University** [22:08]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, I'll show you how to build a travel health service in your independent pharmacy, from stocking a summer end cap with sunscreens, bug sprays, and hydration packets, to offering travel vaccine services and paid travel consultations.** **Show Notes:** 1. **Introduction** [0:00] 2. **Summer Travel Opportunities for Pharmacies** [0:10] 3. **Creating a Summer Care Section in Your Pharmacy** [0:44] 4. **Travel Vaccines and Consulting Services** [2:14] 5. **Reaching Out to Community Groups** [3:59] 6. **Building a Profitable Travel Pharmacy Niche** [4:45]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this session of Pedal to the Metal: Q2 Is Go Time, Heather Harro sits down with Dr. Blair Thielemier from EQUIPP | Innovaccer to break down how pharmacies can turn existing clinical opportunities into real, measurable revenue—without adding more workload.** **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Clinical Services and Dr. Blair's Background** [3:53] 3. **EQUIPP Dashboard and Its Features** [7:15] 4. **Co-Pilot Product Demonstration** [18:09] 5. **Q&A and Final Remarks** [15:50]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this episode, I explain why rapid growth in a PBM-heavy pharmacy actually triggers serious cash flow problems, how the timing gap between paying your wholesaler and getting reimbursed by PBMs creates a financial squeeze, and what you can do to offset it.** **Show Notes:** 1. **Introduction** [0:00] 2. **Cash Flow Challenges in Pharmacies** [0:10] 3. **Impact of Rapid Growth on Cash Flow** [2:45] 4. **Strategies to Mitigate Cash Flow Issues** [3:54] 5. **Financial Consequences of Pharmacy Growth** [6:19] 6. **Controlling Your Pharmacy Cash Flow** [7:17] **Links mentioned in this episode:** Join our DiversifyRx Facebook Group for FREE: https://www.facebook.com/groups/diversifyrx/   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this session of Pedal to the Metal: Q2 Is Go Time, Heather Haro sits down with Raymond Kalivas from Tabz to show how independent pharmacies can streamline operations, collect payments faster, and increase revenue—without changing their existing workflow.** **Show Notes:** 1. **Introduction** [0:00] 2. **Ray's Background and Tabz Overview** [1:05] 3. **Explanation of Tabs for Pharmacies** [2:50] 4. **Integrations and Efficiency** [6:47] 5. **Cost Savings and Revenue Generation** [7:26] 6. **Onboarding and Training** [7:42] 7. **Customization and Patient Experience** [11:27] 8. **Delivery and Auto Refill Features** [13:39] 9. **Customer Testimonials and Future Plans** [15:41] 10. **Contact Information and Closing Remarks** [18:07]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

**In this video, Lisa Faast shares her honest perspective on using voice AI in pharmacy settings, including where it excels, where it needs boundaries, and how it can significantly improve workflow efficiency.** **Show Notes:** 1. **Voice AI in Pharmacies: Introduction and Comfort Level** [0:00] 2. **Voice AI Capabilities and Applications** [1:38] 3. **Challenges and Solutions in Pharmacy Technology Integration** [3:36] 4. **Advocacy for Technology Adoption in Pharmacies** [5:31] ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this video, Dr. Lisa Faast shares a simple strategy that helped increase supplement revenue by 10X in just 90 days—and it doesn't involve “selling” at all.** **Show Notes:** 1. **Increasing Supplement Sales in Pharmacies** [0:00] 2. **Effective Marketing and Product Placement** [3:24] 3. **Vinco B's Liposomal Products** [4:29] 4. **Promoting NAD Supplements** [7:11] 5. **Boosting OTC Sales and Pharmacy Profitability** [9:13]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this webinar, Dr. Lisa Faast had a casual conversation with Ndidiamaka "Didi" Okpareke, also known as the “Queen of Compounding.” Didi is a pharmacist, business owner, and candidate for Congress in New Mexico's CD1 district.** **Show Notes:** 1. **Introduction and Purpose of the Webinar** [0:00] 2. **Didi's Background and Journey into Pharmacy** [2:11] 3. **Challenges Faced by Independent Pharmacies** [3:50] 4. **Didi's Decision to Run for Congress** [5:39] 5. **Role of Congress and Committee Assignments** [9:23] 6. **Support and Funding for the Campaign** [12:56] 7. **Challenges of Running in a Blue State** [22:56] 8. **Final Thoughts and Call to Action** [25:22] **Links mentioned in this episode:** Websites Mentioned: https://www.didiforcongress.com/   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this episode of the Becoming a Pharmacy Badass Podcast, Heather Harrow sits down with Dr. Frederick M. Chaleff, founder of Scimera MD, to talk about how independent pharmacies can move beyond guesswork and start recommending products with confidence.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Development and Unique Features of Scimera Products** [1:41] 3. **Importance of Independent Pharmacies and Pharmacist Authority** [4:22] 4. **Multivitamin Product and Its Benefits** [5:36] 5. **Focus MD and Its Clinical Benefits** [10:53] 6. **Educational Support and Accessibility of Scimera Team** [15:32] 7. **Probiotic Product and Its Comprehensive Benefits** [21:12] 8. **Strategies for Pharmacies to Increase Sales and Patient Satisfaction** [25:47] 9. **Ordering and Support for Pharmacies** [27:26] 10. **Conclusion and Future Plans** [32:04]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this webinar, industry experts explore the evolving regulatory landscape surrounding peptides like BPC-157, CJC, and other high-interest compounds that could potentially become eligible for pharmacy compounding and dispensing. ** **Show Notes:** 1. **Introduction and Housekeeping** [0:00] 2. ** Potential Legal Status Changes** [4:46] 3. **Impact of Legal Status Change** [11:35] 4. **Olympia Pharmaceuticals Update** [18:37] 5. **Product Offerings and Stability Testing** [24:10] 6. **Preparing for Peptide Market** [47:31] 7. **Legal and Compliance Considerations** [48:55] 8. **Q&A and Closing Remarks** [1:08:10]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this episode, Dr. Lisa Faast talks with Bradley James Davies, professional listener and author, about why listening is the one skill that can change your business, leadership, and relationships. They discuss: The difference between hearing and listening “Always solving syndrome” in leaders How poor listening affects teams and patients Simple ways to improve your listening today.** **Show Notes:** 1. **Introduction** [0:00] 2. ** Lisa's New House and Moving Experience** [1:12] 3. **Lisa's Sleep Patterns and Health** [3:02] 4. ** Identifying the Need for Help in Listening** [12:27] 5. **The Importance of Listening in Pharmacy** [14:10] 6. **Common Signs of Poor Listening** [27:39] 7. **Strategies for Improving Listening Skills** [38:21] 8. **The Impact of Listening on Personal and Professional Life** [41:26] 9.**Preparation for the Pharmacy Profit Summit** [41:53] **Links mentioned in this episode:** [Contact Info] ( connect@bradleyjamesdavies.com ) Websites Mentioned: www.bradleyjamesdavies.com    ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

**In this episode, Craig Robinson from Rx Cherry Pick joins Lisa Faast to break down the real problems independent pharmacy owners face with purchasing and cash flow. They talk about hidden pricing, delayed payments, and why relying on one main wholesaler can hurt your business.** **Show Notes:** 1. **Introduction and Purpose of the Meeting** [0:00] 2. **Challenges in Pharmacy Purchasing** [5:46] 3. **The Role of Flexibility in Purchasing Strategies** [10:29] 4. **The Impact of Cash Flow on Pharmacy Operations** [14:57] 5. **The Importance of Transparent Pricing** [15:35] 6. **The Role of RX Cherry Pick in Improving Pharmacy Finances** [22:24] 7. **Final Thoughts and Encouragement** [22:47] **Links mentioned in this episode:** [Contact Info] (craig@cortlanddata.com) Websites Mentioned: http://www.rxcherrypick.com/     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

In the final session of The Profit Playbook: Ending 2025 Like a Badass, Heather Haro is joined by Julie Crozier, RPh and Amanda Gaddy, RPh of Secure 340B to break down critical changes coming to 340B rebates and Medicare Fair Pricing (MFP) rebates in 2026. This session explains how overlapping rebates work, what changes on January 1, and what independent pharmacies must do now to protect cash flow, margins, and patient access.   **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction of Secure 340B Experts** [3:27] 3. **Overview of 340B and MFP Rebates** [7:01] 4. **Detailed Explanation of Rebate Processes* [41:07] 5. **Impact of Wholesale Acquisition Cost (WAC) Decreases* [41:29] 6. **Q&A Session and Additional Clarifications* [43:48] 7. **Final Remarks and Contact Information* [46:11]     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

In this session of The Profit Playbook, we sit down with Ryan Walters and Craig Presser of Skinesa to discuss how this clinically-proven probiotic can help pharmacies improve patient outcomes while boosting profitability.   **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction of Skinesa and Guest Speakers** [3:35] 3. **Research and Development of Skinesa** [6:28] 4. **Marketing and Availability of Skinesa* [9:52] 5. **Testimonials and Patient Outcomes* [13:58] 6. **Children's Formula and Future Plans* [18:17] 7. **Onboarding and Training for Pharmacists* [22:20] 8. **Q&A and Closing Remarks* [27:02]     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

If you've been looking for a smart, scalable, low-lift revenue stream to add to your pharmacy—this session is absolutely worth your time. Independent pharmacies are perfectly positioned to support clinical trial recruitment, yet most have never been invited to participate. SiteLabs is changing that. In this session, Paige and Darren break down exactly how you can plug into a nationwide colorectal cancer clinical trial and earn $140–$200 per qualified patient enrollment, all while improving patient care in your community.   **Show Notes:** 1. **Introduction** [0:00] 2. **Overview of Site Labs and Clinical Trial Program** [6:30] 3. **Details of the Clinical Trial Program** [15:50] 4. **Q&A and Additional Information* [21:57]     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**

Getting stuck in the endless loop of prior authorizations? You're not alone! In this session, Dr. Lisa Faast is joined by Aimee Crawley (National Sales Director), Brian Wyer (Director of Sales Support), and Jordan Martin (Senior Manager of Customer Success) from CoverMyMeds to show you how to make the PA process faster, easier, and more profitable for your pharmacy.   **Show Notes:** 1. **Introduction** [0:00] 2. **Myths About Prior Authorizations** [2:20] 3. **Overview of Cover My Meds** [5:25] 4. **Prior Auth Plus Technology* [8:36] 5. **Pharmacy Demo by Jordan Martin** [9:23] 6. **Provider's Perspective and Q&A** [19:47] 7. **Conclusion and Final Remarks** [27:06]     ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be Apart of the Pharmacy Podcast Network**